Best Western Premier CHC Airport

The hotel is near to the airport. I spent one night. I just needed to rest from a long trip. The hotel staff were very receptive and helped me a lot. Although the hotel is quite far from the center of Genova, it was sufficient for my purpose.

I was in Best Western CHC airport hotel for 10 days.. Best service i have so far.. very neat and clean room.. Had my nice breakfast everyday. Highly recommended. Everything is near by. A big thanks to the staff.

This is a very well appointed and modern hotel which fully suited out one night stay. It was the perfect base for us to catch our train from Genova Sestri Ponente Aeroporto station (10 min walk) to Savona for our cruise. The free airport transfer was prompt and staff we friendly and helpful. With two children, the room was spacious and they loved the bunk beds - however, the floor is a slip hazard with socks. Breakfast was until 11am and very good variety on offer. Overall, very lovely hotel and stay.

Super experience with both the hotel part and restaurant part. Very friendly staff, good facilities, very good and comfort rooms. I stayed in this hotel multiple times before and I will come back again.

Well kept hotel. Not walkable but otherwise fairly close to the airport. OK neighborhood with several eating options only a few minutes walk away. Did not try the restaurant, but parking available onsite for €15 a night.

Good quality, nice and helpfull service. Brakfast good. Locatiin close to airport very conviniece for short visit. Transfer to airport included. General opinion very positiv. I recomend hotel for buisnes and also tourist trip.

Rooms are good Wi-Fi too, clean and well furnitured. Service is great. Location great. However the breakfast is below par. They do excellent service but there was not much choice of bread and spreads. Also yoghurt etc milk, could be better. What they serve is good quality though.

My first visit to Italy was very successful in part because of the assistance of the hotel staff. They were helpful with Italian language questions, travel information, directions, and even found me a phone charger to borrow when mine quit working. This is an exceptionally clean hotel with a wonderful breakfast buffet to start your day.

Good service provided. Since is an international hotel and located at strategic area, your workers need to be all round. We will come back to see how workers have improved in terms of their language to foreigners

September 2023: An easy 15-minute walk from the Genova Sestri Ponente rail station (which is close to the airport). Hotel is on the north side of the train tracks, so get to the north side and walk east. It's very easy and safe: there is a sidewalk all the way to the hotel, crosswalks, and people always there. There is a hotel restaurant that we took advantage of since there's not much in the way of food (I don't think) around there. Food was great, staff was great. As this hotel is so close to the airport that you could probably hear planes, our windows soundproof. Never heard a thing. They have free transportation to the airport (not sure if the other way around). About a five-minute drive due to traffic.

The Hotel location isn't in the city center, but the other things are correct good. For the service is the price a little higher than the average, for us was good, that we didn't pay for the parking the 16€ cost.

Upon entering the hotel, the staff greeted us making us feel welcome. The rooms were very clean as well as the lobby and restaurant area. The breakfast had plenty of different options and the food was delicious. One of the best hotels that we stayed at while in Italy.

The water from every tap in the bathroom was yellow i.e. bidet, sink, bath and shower. Bath plug leaked water almost as soon as filling. Couldn't use the bidet as the plug stuck after drawing yellow water, and it wouldn't drain out. Had to ask for set of towels for the second occupant as they were not in the wardrobe as advised by reception staff. Very badly designed bath taps inaccessible unless step into bath every time to operate taps. Pillows both far too thick, had to sleep with no pillows being my best option as either pillow gave me back ache. Not a good sleep. No offer of compensation or reduction in our payment for the room, just apologies made. Couldn't open 3 of the coffee sachets without scissors. Safe in the room not working (we forgot to report that). Short staffed at breakfast as lady taking room numbers on arrival had to do other jobs. Didn't eat in the evening limited choice of bar snacks too expensive so found somewhere else. Reception staff very friendly and warm personality, very eager to help. Printed our boarding passes with ease and efficiency, booked our airport transfer (which was on time on the day), and gave us some extra tea coffee and sugar as per our request. Sleek and smooth in appearance and clean. Breakfast was very good, plenty of hot and cold food choices and replenished constantly. Availed the prunes which most establishments don't offer. Temperature in the room was ideal. Lift always available quickly after called for. Best part was that our room 226 at end of a corridor was quiet enough with no airplanes/outside noise. We were able to go to the room on arrival just before midday as we were told the room was ready, however it was not.

Super experience with both the hotel part and the meeting and restaurant part. Very friendly staff, good facilities for the meeting and an impeccable organisation. Really makes you want to come back soon.

More often , I choose Best Western Hotel in any places I go because it's already proven that their Hotel & services are very best in a very reasonable price. This hotel is highly recommended. Keep it up.

Although this being an airport hotel, it was surprisingly well appointed. They even had a sauna. The rooms were small, but incredibly well laid-out, comfortable, and efficient. The staff couldn't have been more accommodating to our needs as well. I will be back in Genoa again, and will definitely be staying here next time! Thank you !

Perfect location to the airport of Genova. The free airport shuttle they provide is just a bonus. The room was spacious and tidy. Mini bar with refreshments and enormous bed was just perfect to relax and enjoy our staying.

Good hotel, nice room, comfortable bed, spotless bathroom and a good breakfast. For travellers - it's really handy for the airport; for car-drivers (like me) there's a really good carpark in the basement. All in all, a good hotel at a good price.

Excellent value for money ratio. Very good breakfast in terms of quality and variety. Good bed and clean room. Convinient location not for sightseeing but due to airport proximity although not such to go there on foot.

Great location and friendly staffs ~ Even it is very close to the airport, we need a taxi to drive over there. the staff is very helpful to order a taxi for us, which gives us a great help~ Also the room is very clean and the breakfast is delicious<

We spent one night at the hotel before our flight back home. Everything perfect, the staff was super nice, delicious breakfast, free shuttle service to the airport. The only bad thing is there is nothing to do in the walking distance outside the hotel if you want to go out. Also, if your flight is at night, the shuttle service may not be available.

Our room, on the 5th floor, was clean and quiet. The bed was comfortable. The bathroom was relatively spacious and well-appointed. The front desk personnel were courteous and professional. Specifically, we got good advice on how to get about the city by bus and cab.

The hotel is nice good breakfast and good dinner , the thing I liked the most was the location it's closer to a smaller street that you can tell locals are from gives you a real feel for the area. The one bad thing I say is it smelled a bit off but I think it was because of distance to the ocean.

Excellent front staff who knew the area well and helped us find restaurants, transportation, and logistics. Free shuttle to the airport was also nice. The breakfast exceeded expectations in the quality and variety of choices.

My husband and I stayed at this hotel as we had an early morning flight the next day.The hotel was clean and quiet. Especially the water power of the shower is wonderful! It is very satisfying hotel near the airport.

Hotel shuttle service very efficient. Breakfast very good. - English breakfast. Hotel clean - service with a smile. Bus stop close to hotel - bus nr. 1 goes to Genoa stops near the Aquarium. Would surely recommend it.

Staying for one nights was very good. The hotel offered a free shuttle ride to the Genova airport. There is a nice shopping street at walking distance. Staff were friendly. The breakfast is simple, but a new nice item was the machine to press fresh orange juice.

The hotel is in a place that is very convenient for both business and private visits to Genoa .. The hotel is great, the rooms are comfortable, clean, the staff is friendly, cordial. The stay at the hotel was great and I would come again. The food is great. The breakfast buffet is great. Dinner is great.

I visited the hotel due to work reasons, is very close to the Genoa Airport and 1.5h by car to Milano Linate Airport and ports as well. Good sized rooms and bathrooms. Very friendly staff, excellent breakfast is provides everyday. Sauna and Mini Gym is available for one person by reservation and Wifi connectivity is great in the room.

Great location for the airport or cruise lines. The staff are very helpful. The room was a good size and very clean. My only concern was the heat level of the "cooked" food at dinner and at breakfast.

I have special diet no sugar,no milk,no gluten,low carbohydrate, they did their best. Every day I made a note for my diet in terms of below frames, the customer relations tried to make me satisfied. They are caring the customer

I booked via booking.com for four nights. I then added an extra night still via booking.com. after receiving the confirmation. A few days later I received a notification stating that my very same credit card was declined ... strangely enough only for the second booking. Booking.com states that the notification came from Best Western. When I checked at the Reception the manager told me that it wasn't them. I caught it on time so I had a place to stay. The housekeeping service is extremely slow. On day two of my stay, the made came at 2:30 pm. On day three I came back early (1:30 pm) the room was still not done. I decided to hang the "Do Not Disturb sign" and rightly no one showed up for the rest of the day. I mentioned this to the Receptionist and she told me that "it had to do with the number of rooms assigned to the chambermaid" ... no apologies or hints that the hotel would try their best for the next couple of days. Conclusion: I still like the Hotel and the Staff. The Hotel is perfect for one night stay like I did in the past. For my next "long stay" in Genova I will try a different Hotel.

We had a very quiet stay, and your bar service was excellent as well as the breakfast buffet. The shuttle service to the airport made it quite convenient for early travel. We were pleasantly surprised to find this hotel for our departure. We would definitely recommend the Best Western Hotel again.

The hotel is in a business area of high-tech enterprises in a direct walking distance of the typical old town of Sestri Ponente, with good shops, restaurants, and traditional settings of a genuine local population. It is safe, easy to reach by car. The hotel staff is discrete, professional and highly skilled. Very cheerful and pleasant staff at the breakfast with typical local products and good coffee beverages served at one's table. The hygiene is perfect allover, the rooms are clean and nicely furnished. The bathrooms are of a high standard. Perfectly soundproof. The air conditioning is centralised, barely hearable yet efficient and well set. The parking is easily accessible, safe, clean, with good lighting and roomy space even for large cars. There is also a good gym and a sauna. PS: For families, there is a huge toy store a few meters from the hotel!!!

Every time in Genua we book this hotel. They are fantastic and very friendly. Very clean rooms. Breakfast is also very good Last time we forget a present in the room. They found it and saved it for us.

All went ok, hotel was nice and clean and the staff were very accommodating with no trouble at all. The breakfast was sort of strange with being served food from the buffet but then you could help yourself to coffee. I ordered dinner in my room which was nice and overall the price was good for a two night stay.

In general we had a nice stay, staff were very nice, room was comfortable, breakfast was good, evening meal a little basic. Only 1 negative point, the room had a lot of dust in the air. I would stay again. But would be happy to know that they are reviewing the cleaning policy of the bed rooms.

This is a very nice hotel. It was extremely convenient to where I was conducting business. I do wish it was more convenient to the center of town, but I guess you can't have it both ways! I was also disappointed by the scarcity of restaurants close to the hotel.

Great staff, great location, large/clean rooms with all the amenities and excellent choice of local restaurants and bars. Only issue was the advertised free transport to the airport which was not available and I had to pay for a taxi.

I needed a nice Hotel close to the shipyard; this one was perfect. Breakfast was very good. Check in & check out, no problem. Room comfortable and clean. I was expecting a queen bed but I got two singles. Bed comfortable but pillows should be softer. Overall a nice stay.

Basically everything is ok in this hotel if you are on a business trip to some office near the hotel, once it is not close to Genoa downtown. It is located just 2 minutes walk from the office I was keeping business meetings, and about 30 min by train to Genoa center (the train station is about 10 min walk from the hotel). Very good rooms, breakfast and restaurant (with good meal prices). Service and cleanliness also very good.

I am a frequent visitor to this hotel during my business visits. Always liked the place. Very friendly crew and always taken care of my requirements with a smiling face. Room service is good and you should not miss having pasta over here. However, only point that could have been improved is the breakfast spread. It could be made better. Recommend people to be there!

Stayed here overnight during my business trip through Italy and apart from the noisy neighbourhood, it is a very comfortable Airport hotel, clean, good and friendly service staff and abundant breakfast. If you take a room in the upper floors, you will have a fantastic view on the airport, train station and the busy road. I can highly recommend this place, without doubts!

This Hotel is good, very good. I believe they have to improve the quality of mattress and remove the wheels in the bedroom. Improve the breakfast (in particular Italian breakfast). To fix some item in the bathroom

Close to the airport and Via Sestri, this hotel is perfect for a quick business trip in Genoa. They offer a free shuttle to/from the airport and Erzelli business park. The hotel itself is modern, clean and the staff are very friendly. It's a bit far from the centre of Genoa, but there are plenty of regular buses, trains and taxis. I would recommend staying here if you are spending time in this part of Genoa.

There is good location of the hotel,, friendly staff of front desk helped me to choose places to visit in town, I will recommended for business trip as well as for pleasure. The public transportation easy provide routes to most attractive places to see.

We booked this hotel as it is near the airport for our late arriving flight. Note that the hotel shuttle stops at 10 pm (and starts at 7 am according to another review). At midnight, there was no shuttle, even when a friendly Italian called the hotel for us. We walked through empty streets past warehouses; apparently it was OK but not great. The room was nice and comfortable. Breakfast downstairs in the morning was a very nice spread -- delicious!

I stayed here before an early morning flight and found it clean and well laid out. Each staff member was very helpful. Notes on location: 1) the airport shuttle doesn't start until 7 AM, so if you have an earlier flight, you'll still need to arrange other transportation (the front desk can help with this) 2) it was further than I initially realized from Old Town. I'm still very glad I stayed here, but you'll just need to plan ahead if you're wanting to do much sightseeing.

The property is excellent (convenient location, clean, comfortable) and the staff very helpful. Easy walking distance to good restaurants and good access to GOA. The AC is lacking. I selected this hotel following a 10 day stay in Italy with limited or no AC during a very hot time of year. This stay was proior to my departure flight, and I looked forward to a good night of rest in a cool room. the AC was woefully lacking. I reported the issue, the staff made adjustments to no avail. Other rooms offered as alternatives had the same issue. This, I endured another night of restless, muggy, sticky sleep. Otherwise the stay was excellent.

Genoa's streets are not easy to navigate for a first timer. So, the few signs they have to help you are not sufficient. You cannot drive in front of the hotel right away. There is a barrier. Before the barrier is a bell ... that might be it? There are two options a) a companies name and CHC Airport. No "Best Western" or "Hotel". So, we have to park near by and walk up. Upon complaining, the lady explains that it DOES say "CHC Airport" on the bell. I "should believe her". The rest is on-par. No help with luggage, no greetings when you enter, ... The rooms where small but ok. Bathroom doors do not lock. To enjoy the breakfast, you should be hungry. It's about one km from the airport, still it's 15 Euros (fix price). Walking to the restaurant area (15 min) is not nice once it's dark. It's an commercial/industrial area which is not well lit and with few people. If you have to pay the 15 Euros anyway, there is no good reason for using this 'nearby' hotel to wait for your flight.

We chose to stay here in advance of early morning departures from Genova airport. The hotel was clean and comfortable and the staff very responsive and accommodating. They also have an airport shuttle that you can book. Unfortunately for us, it doesn't start running until 7:00 a.m. so we were not able to take advantage of it. For this reason, I'm rating the service as 'average'. The hotel is located on a small highway with a median barrier, so even though we were quite close to the airport, we couldn't walk. Lastly, it's too far away from the subway stations to use those to access the hotel. Taxis are very expensive in Genova.

Free shuttle service offered for those staying at the hotel, just 5 mins away from the airport, located in the Sestri Ponente area, also very close to the Sestri Ponente train station that connects with all main stations of the city. The hotel is modern, rooms are new, spacious, clean and breakfasts are amazing, lots of variety for a budget hotel. Had a very pleasant stay. Will come back for sure.

Although I have stayed in a few sub-par properties in Italy recently, this hotel is a pleasant surprise. Friendly reception and decent rooms and breakfast. Close to the airport too, but guests in a hurry to get to the airport or elsewhere need to plan for the traffic light that is by the exit of the hotel, which turns green only every 10 minutes!

Even though we stayed one night, the accommodations were very pleasant and comfortable. The hotel lobby was a great hanging place for our night time board game. The have a huge room off to the side of the lobby with a huge table for games or family time. The breakfast the next morning was delicious and right on time.

Everything was fine, but at the restaurant, maybe dinners and lunch could have a little more full the plates, design food it is OK, but more food and less design. It was hot, a swimming pool or similar could improve your offer.

Stayed in a hotel because had a flight next day. Very polite administrative team ready to help in any questions. Perfect choice if needed to stay close to the airport. Wonderful rooms and breakfast. Absolutely not alike from usual European hotels.. :)

I already stayed in this hotel many times and I am glad to say service is consistently good and the hotel is well maintained. The rooms are elegantly furnished and comfortable and the location is relatively good, within short distance to public transport and to the airport. The staff is also consistently friendly and helpful. Would definitely recommend.

Good hotel, large rooms and good breakfast, although the selection of cereals (my favourite) is very poor. My room this time was a bit noisy as it was in front of the lifts on the first floor and had no fridge.

I stay at this hotel regularly on business as I travel to the Sestri Ponente area of Genoa often. The staff on reception and in the restaurant are always very pleasant and helpful, and the rooms are spotlessly clean and well equipped. The location is a few kilometres away from the city centre but it is easily reachable by the nearby train station. The hotel is very close to the airport and you could even walk there if you are feeling adventurous, it takes about 25 minutes through the industrial estate towards the marina and over the bridge over the train tracks. There is a small gym and sauna room in the basement. There are only a few machines available though so it can get busy, but I find its normally empty later in the evening.

Couldn't fault the hotel, immaculate throughout and staff very helpful. Only a couple of things could be improved on & that would be complimentary water daily and instructions on how to access the courtesy bus from the airport to the hotel, we had to walk as despite my husband contacting the hotel prior to our trip it wasn't made clear how to arrange the courtesy transport.

Spent one night here after arriving late at the airport. Rooms are good and clean, bed was very comfortable and the breakfast was excellent. My only complaint is that the shuttle bus stops at 22:00 and we couldn't get a taxi so had to walk. The walk is both dangerous and unpleasant, particularly if like me you got confused. My advice is arrive earlier or wait however long it takes for a taxi.

My stay at Best Western Premier CHC Airport in Genoa was excellent. The staff are polite and very helpful. The hotel has a modern flair and the rooms are clean and comfortable. The continental breakfast has everything you need for a healthy diet.

Reasonably priced hotel, with clean and modern rooms. It's close to the airport and one of the few hotel in Genova with modern rooms. It's a typical business hotel that meets the standards. Personnel is not all trained at the same level, some very customer oriented some needs to take some further steps. There is nothing around the airport and you need a car to move around. Coffee at breakfast below any standards.

Nice location and service. Bad room shower broken. Breakfast is good and provided shuttle to airport is great. Reception is very helpful. Bar is more expensive but you get snacks with your Bier or other drinks.

I recently stayed overnight here as I had an early flight to Paris in the morning. The check-in was quick and easy. The room was amazing! Larger than I had anticipated and comfortable and quiet. Closet storage was fine and bathroom was beautiful. It's just a short distance to the airport, but located near small local businesses and a residential area which was nice to investigate and walk around. I would stay here again if I was in Genoa.

It is a very clean hotel, nice decoration. The hotel is very close to the airport then it is a very convenient location. They have a free shuttle bus . Staff is very helpful and friendly. Nice atmosphere.

It is a shame that I mistakenly chose this hotel. I would never do it again It is smack dab in the middle of nowhere and costs 25 Euros to get to from the central Rail Station downtown. There is a limited hour shuttle to the airport but it to the town that most people desire. I will never stay at there again. The temperature outside was 23"C but there wasn't any Air Conditioning. It had been turned off. The room was too hot and I couldn't sleep. The hotel is right by a rail line and freeway so the noise level was too high to open a window. The engineering is a sham. They can't even remember to turn on their sign on at nite and make it hard for cabs to find the place. The shower floors are so slippery that they are not safe for anyone. I'm sure that lots of people have slipped. The drain covers in the shower are broken. Unacceptable. The breakfast selections are acceptable but are the same daily for the most part. There are no sneeze guards and the hot foods are not hot and the cold foods are not cold. Buckets of ice are unheard of and big glasses are substituted. They must be bought back as there are not enough large glasses to go around. The location of the hotel is industrial and there are not very many restaurants around. The streets are dark at nite and make the area seem unsafe. I like to go out but was unsure of the area. The desk staff are aloof. Do not pick this Best Western. Choose a Best Western in the centre for better security and value.

This hotel is two minutes from the airport. BUT, it offers no shuttle service from the airport, and a cab ride is a fixed price 20 euros! And its shuttle to the airport is sporadic and does not start until 7 am, so if you have an early flight be prepared for another expensive cab ride (ours was 15 euros). Pretty lousy for a hotel that purports to serve the need of airport travellers.

very clean and quite nice location near airport delicious breakfast, dinner was very good helpful staff, they try to satisfy the guest easy check in and check out I strongly recommend it, near to bus station and train station

After the disaster in Potofino, car stranded, us continuing with our quest to acquire a Siamese cat we decided to stay overnight in Genoa Port area. We had a very pleasant stay in a low cost double room and an excellent Breakfast all inclusive. We dined in the restaurant in the evening and whilst not the most chic the food was very good and the service excellent.

This hotel is very convenient for getting to or from the airport in Genoa. The offer a free shuttle service and if all you need is a clean bed this is the place for you. There isn't much around the hotel beyond a toy and electronic store. Meals have limited hours in the restaurant... we arrived around 1430 and hadn't had lunch yet, we had to wait until 1930 for the restaurant to open. The offer a bar service in the lobby but the while the menu offers snacks it's also limited to restaurant hours. We didn't try the room service... ate some nuts and chips to tie us over. The check in process was pleasant and quick. Our room was modern and very clean. We had a good dinner and buffet breakfast in the restaurant. While this is a great pre/post flight hotel, I would likely stay closer to the Centre if you are looking for anything walkable nearby.

Coming back from our Cruise we spend the night before going back home, we took a taxi from the cruise port to the hotel and it's not that far. The hotel is very nice and the people are very welcoming, you have access to WIFI. They have a restaurant in the hotel that serves breakfast, lunch and dinner à la carte or buffet. The airport is very close too. We had a very nice time!

I didn't have a great stay at this hotel. 5 euro per person per day breakfast was fine. Should probably be complimentary, like most other similar hotels. Room was not tiny. But a little run down. We had zero view of anything from our window that didn't open very far. But the main reason for a 3 Star review is the very high prices room service that took 2 hours and 2 calls, for the wrong items (ordered pasta bolognese but got a chicken sandwich). Not close to the train station, nor the fun, historic part of town. And you still need a cab to the airport, which is across a highway. Pleasant service. And great lobby coffee.

Fake triple room (very tiny double with a supposed extra bed (very inconfortable)that they forgot to include in our room). We had to wait 30minutes to get the extra bed.This happened at 10pm and we have a 4year old kid and a baby. Note that some agencies websites say the parking is free there but the hotel fees for the actual garage are 12 euros.

Although it's a good 4 stars hotel its location near the airport but far from the city center may reduce the target people. It isn't a good option for a tourist because also the public transport communication is not the best and it's also more than what you require for a single night before an early flight. It may deserve a better rating, but it has some minor issues that makes me feel as it should be better than how it really is. Considering the location and cost of the room per night. Pros: - 2 free bottles of water in the room the first day. It cost less than a euro and for sure the guest will appreciate it. What I don't understand is why if the cost of the room is the same every day and the refill the soap, coffee and tea, they don't do the same with the bottles of water. Should I do the check out and check in every day? I'm in a hotel for a limited time, I don't want to look in the street where to buy a bottle of water and the price of the minibar is a joke (as in every minibar of any hotel). If they provide for free the day you do the check in, they should do the same for every day you stay in there. - Good size of the room with modern and functional furniture - Wide bathroom with shower. Enough light, not as in the room, and a movable mirror for shaving. - Free shuttle to the airport, although I didn't use this service but it's always a good service. - Fee, although unguarded, parking - Fast internet and without the need to introduce the password every time you back to the hotel from outside - Shoe cleaning machine in every floor Cons: - The location is not the best unless you're staying here to work in the area. Without a near subway station, and taking the bus in an unknown city without even speaking the same language isn't the best idea. - The light in the room is not enough if you must continue working in it. - The minibar is in the closet, what reduces its available space - The door of the closet cannot be completely closed. I thought it was a problem of my room but it wasn't, it's designed that way for a reason I'm not able to understand, because it happens also in the other rooms - Window from the ceiling to the floor. Maybe it's not the best idea for a hotel room. If you open the curtain to get more natural light, you'll be exposed to everybody from the street - The quality of the tea bags and coffee in the room are awful. You'll probably tried it just the first day. It's something cheap, they should provide something a little better. - Why there aren't green tea. I suppose the one in charge of this don't understand not all the tea are the same no matter the time of the day when you're going to enjoy it. - The hotel is supposed to have a gym. I wasn't expected a complete gym but two old machines in a room are far from my idea of a gym, not even a casual one in a hotel. - The restaurant, gate 15, where to have the breakfast isn't small but the tables are too near, what makes uncomfortable to move between the buffet and your table. - The quality of the coffee from the machine is as bad as the one in the room, you can ask for a good coffee to the waitress but they are usually too busy and I don't like to stop their work. - At least here you can have a good black tea, Twinings, but the selection of tea is very small and there aren't infusions beyond the lemon and ginger one. - Why are the glasses so small? You have two options, take more than one or refill once and again for a standard quantity. - The natural orange juice is a very good idea, but it's a do it yourself and you'll find with the odor of the oranges in your hands and also consider the small size of the glasses.

I don't get the average 4.5 stars for this hotel on Tripadvisor. To my husband and me, it is an average hotel. We stayed overnight because we had a 6:30 flight in the morning to Rome. Asked for a shuttle pickup when we arrived in Genoa the day before leaving, around 4pm. The shuttle came very quickly. Found out that the shuttle only runs starting 8am, so it would not be available the next morning. Although the hotel is only 1.3km (according to Google Maps) from the airport, there are no sidewalks. Taxi ride to the airport costs 15-18 Euros (surprising given the proximity - must be some sort of airport tax), so add that to the cost of the room. We had a king bed room. The room itself was fine. Bed was good, although all the pillows were high and hard as bricks. My husband ended up using folded towels as substitute. I got a crick in my neck. Water in the bathroom ran yellow when the tap was turned on. Reception said it was okay, just keep the water running, and, yes, it is potable water. The water did clear eventually, but we were leery of drinking it. Luckily, there were 2 complimentary bottles of water in the room. Water pressure in shower very weak. Shower pan very slippery. Wifi good - able to stream Netflix without problem. Area around hotel somewhat dirty and industrial. There is a pedestrian-only area with small shops and bistros a 15-20-minute walk away - Piazza dei Micone.

Nice, new, modern hotel. Rooms are comfortable and staff is very helpful. Access to airport, even though only a mile away, is limited to motor transport. Their shuttle has very limited hours. The lobby bar and restaurant are convenient and good quality.

We arrived late in Genoa and needed a known quantity for a place to stay. We had free parking, a big room, and a good breakfast. The staff was nice and helped us get settled in without delay. Thank you for the great but all too short stay.

Stayed two nights while passing through Italy. Ultra-modern hotel primarily catering to business crowd. Sufficient ans substantial breakfast options. Awesome room. Great staff. Sauna and small exercise room. Walking distance to trains and local dining and shops. Not an area for family tourists.

5 mins from the airport and nestled between the main roads/railway tracks and the hills the hotel is ideally located for the airport. Although not necessarily the quietist hotel.My room had a view of a lovely pink building. Ok to be serious. The staff were both friendly and efficient. The room was comfortable and clean and the breakfast was tasty. I didn't have enough time to use the gym but although basic it was usable. I wouldn't even try to run from here.

I enjoyed our stay at this hotel. The beds were soft, room clean, with modern bathrooms. This was very similar to a US hotel standard. The shuttle does not start until 8:00 am, which is a waste. Taxi will cost you 20 euros to go a half a mile. I thought this location was more fun with shopping and restaurants in the area open late. Shopping open until 7:30 pm and fine dinning started at 7:00 pm. Everything was in walking distance two blocks away.

The rooms are clean, the breakfast is excellent and the staff are welcoming! The hotel is close to the airport and the hotel offers a shuttle bus. Walking to sentrum takes a while, but it is not a problem as it is easy to get a taxi.

OK, this hotel is in what amounts to a commercial/industrial zone in Sestri. The Sat nav in my BMW cannot find it under Genoa. It is brilliantly convenient for the airport. There is the main railway station of Sestri P within walking distance. So, locational charm 0/10. If you book it thinking that you will have a nice view of quaint little streets as against a main road, railway line and shopping centre then forget it. On the other hand, if you want an efficient, spotlessly clean hotel with a good room complete with all amenities (save for milk to go with the tea/coffee) at a reasonable price then go for it. The staff are extremely helpful. Directed us to Il Vicolo which was a typical good value Italian restaurant not that far away. The breakfast is superb. 10/10 for the fresh orange juice. Everything works. To be recommended for what it is.

On ca 500 m of the airport, even with a walk it can be done Nice and modern rooms , friendly service, great girl at the bar Modern look around and in the hotel. Breakfast gives you all you need Do not know what to add

Very convenient, close to the airport, with a shuttle to / from it. Walking distance from a pedestrian area with restaurants. It's perfect for short trips to Genoa visiting customers up the hill. If you intend to visit the city center, there might be better options there though.

This hotel met all of our needs. We were only here for one night after our cruise. We wanted something within walking distance of the center which is exactly where this hotel was located. We were able to walk to the Cathedral, to the Port etc. The staff at the hotel was more than accommodating to our group of 9 with 3 children under 4. They were very friendly and never seemed annoyed at the noise our kids were making. Great breakfast the following morning. Would definitely stay here again when in Genova.

Hotel is new and clean according to its 3 stars. However, we chose the hotel for one reason to have an easy ride to Genova airport in the morning. Our flight was at 7am however the shuttle does not begin operating till 7am so we had to take a taxi. A TAXI that the hotel will call you is a complete rip off - they charge you 20 EUROS for 2 MINS ride which completely defeats the purpose of staying next to the airport, because a ride to Genova city center is 25 euros with many more hotel and dining options.

The hotel has a good location. The rooms are comfortable, large and clean hotel. Auto parking is with extra charge but it is cheap. Breakfast is expensive but there is a nice cafe just close to the hotel.

This is a GREAT hotel for many reasons. Arriving at the airport just telephone the hotel and suddenly there you have a shuttle bus to take you directly to your hotel. A friendly and helpful welcome awaits you. Check in was pleasant and swift. The foyer under sells the rest of the hotel. My room was perfect, spotless and very, very comfortable as was the bathroom. I have no reservations about recommending this hotel.

As I had an early morning flight, I booked a room at Best Western as it is conveniently located 5 mins away from the airport. As others have noted here, although the exterior of the hotel is nothing to write home about, inside is a whole different matter. The room was spacious, nice and clean. Moreover, despite the airport being a stone's throw away and my room being next to the lift, it was really quiet. The reception staff is courteous and polite. Did not try the breakfast as left early, Wi-fi connection is relatively fast but the connection method is a bit awkward. All in all, a solid choice for those arriving late or leaving early.

I reserved a room for 3 adults with 3 single beds they gave me a 1 queen bed and 2 bunkbeds for kids the person at the front desk is disrespectful he said thats what you get turned around and went into his office horrible service horrible room and pictures are not true do not stay

Stayed here for a week and had a comfortable time. Best part of this hotel is very near to the Genoa airport and it also at the walking distance from the railway station. Hotel also have free airport pickup and drop. All these facilities make this hotel extremely helpful for bussiness travellers. Hotel also have a restaurant and serves nice Italian food. Hotel is also near to the shopping street and close to good restaurant in case you do not want to eat the hotel. Rooms are specious and maintained well. Over all a good choice to stay in Genoa.

We spent one night in this hotel after a late landing at Genoa's airport before driving to Tuscany the next day. The hotel is less than 5 minutes by car from the airport; we had our own car, so I do not know if there is a free shuttle service from and to the airport. The room was clean and big, the staff friendly and the breakfast buffet was rich and good. The location is perfect for business travelers visiting companies in the Sestri Ponente area, the city center and the attractions are around 8 km to the east and can be reached by train or by bus (Sestri Ponente Railway station is around 600m from the hotel). This accommodation suited our needs very well.

I choose this hotel because it is near to the location I had to visit. The room are big and the bathroom has a good size also for two people. As I was alone, plenty of space! Breakfast was good, enough selection and the price is very good. I will stay there the next time again.

From the outside the hotel doesn't look like much, but inside it is really nice with modern decor. The room is nice and the bed is very, very comfortable. Shower is great. Wi-Fi connection in the room is very good. Breakfast buffet (€5 p/person)is quite nice and coffee is good too.

For nearly 6 months I was a host in this hotel for business purposes. I liked the high standard of the hotel and appreciated the smartness of its personnel. Even the personnel at restaurant was very smart.

Went to Genoa for a business trip and spent three nights in this hotel. Hotel is good but I had to mark as very good because people at reception were lovely, so professional and helpful. Room size was ok, shower needs to be fixed, my bathroom was flooded every single time, something is not right with how the whole shower is set up. My colleague had same experience in her room so it looks like something needs to be fixed. Breakfast was ok and I was delighted to be able to make fresh orange juice but very disappointed to see rotten oranges between the good ones so again ,something to be checked. Very convenient hotel location if business is close to that side of the town. By bus, you need around 25min to Genoa city center. Lovely restaurants walking distance from hotel. Would like to go to this hotel again.

This is your typical Monday to Friday business customers oriented hotel close to the airport. Wouldn't necessarily recommend it for a romantic weekend getaway. But if you are in Genoa for business around the airport or the port, this hotel is a good choice. Offers on site parking, breakfast, full bar in the evening and clean rooms. Pricing is not cheap but adequate. Matresses and Pillows are a little on the hard side.

Comfortable and well equipped hotel. Location is not that great if you want to visit the city but the hotel has quiet rooms, good aircon, beds and showers. It's also easy to reach from the motorway. Would book again when staying in this region.

Be sure to check on exact location and turn off dual carriageway before travelling; it is in part of a mini commercial area, and if you miss the turn off you have a real turnaround problem! Park in the general car park, do not unload baggage; check in, then move car to under hotel garage - off load there with direct access to hotel lift(s). Hotel reception staff very good, rooms excellent, ultra modern, aimed squarely at business use with fixtures and fittings. Minimal English language TV. Restaurant ultra modern, BUT also ultra ultra bright, and musak running at about 95dB - difficult to hear partner's conversation, let alone anyone else! Atmosphere rating close to zero - but there is no alternative available within walking distance, and the "old" town is a 15 minute taxi ride. Service reasonable, but subject to excessive delays if a party of 8 arrives - all existing customers forgotten. Food quality reasonable, but not outstanding. A big let down for the hotel. Breakfast reasonable with quite good buffet available. Strangely many more people than at dinner - did they all eat out the previous evening? Overall a reasonable overnight stop, but the restaurant ambience, lighting, (staff) and musak would benefit from some revision!

The hotel is an average one. What I've been very disappointed by was the way the receptionist avoided to share the two or three key information without which my prepaid stay has been charged of an extra 20%! Absolutely dishonest, in my opinion...

Position: Very Good, close to airport, close to highway, not close to Genova downtown Parking:Excellent, some places outdoor, free. Available also an indoor parking, for a fee. Reception: Excellent, fast and professional, with a smile Comfort: Excellent, silent and comfortable room Cleanliness: Excellent Internet: Very Good, fast, with some restrictions (could not access some sites), wireless, free. Television: Very Good Pillow choice: Yes, 2 choices In-room boiler: Yes Elevators/Stairs: Good, sometimes slow Breakfast quantity: Excellent Breakfast quality: Very good, croissants can be improved Checkout speed: Very Good Hotel Restaurant/Bar: Not used Fitness/Spa/Pool: Not used, there is fitness

I stayed for 3 nights in the best western and I had a good stay. Great hospitality, very clean room with nice interior design. Breakfast was okay, just average, could have been better for the price you pay.

Very convenient location with the airport and Sestri Ponente train station reachable by 10 minutes walk. Clean and quite rooms + very good restaurant with some typical Ligurian meals. Helpfull staff at the reception.

Large, clean and comfortable room. Easy to find. Welcoming receptionists. Wonderful breakfast included (pancakes!). Perfect for an overnight stay prior to a flight. Parking 12€ overnight but we managed to get one of the few spaces outside the building next door for free.

Stayed one night to catch a flight next day. We were lucky to park in front of ABB office, practically at hotel entrance. Check in/out efficient and friendly. Rooms modern and equipped with everything a business traveller requires: fridge, fast wifi, International power sockets. 5' from Airports. Dinner we had in town.

Clean, modern hotel with lobby restaurant. This hotel is a typical business type hotel. The rooms are average size, but rather dark. Convenient amenities and a helpful staff. The restaurant offers a wide variety on the breakfast buffet, a pleasant lunch menu and standard dinner offerings. Plentiful parking, but difficult to get in and out of parking lot due to divided road in front of hotel. A short walk to area with shoppes and restaurants. There is a small gym located in the basement next to the elevators.

This hotel is very nice -- lobby, restaurant, and the rooms are modern and attractive, BUT management needs to do a lot more about helping their visitors get to the airport without being ripped off. After days of traveling, we chose this hotel for the last night of our trip because we had a very early flight out of Genoa the next morning and being near the airport was important. The hotel is only a couple minutes away from the airport so we figured it would only be a few euros for the ride -- we were amazed and angry after our three minute ride, when the cabbie charged us 20 euros! He insisted this was the standard fare but it seemed ridiculous because we hadn't paid much more than this the evening before for a cab ride from the train station in Genoa all the way out to the hotel. When we checked in the the hotel, we asked about getting a taxi in the morning and they could have told us at that time about this absurd pricing but they didn't. A day later, after calling to complain, we were told that they are aware of the varying prices the cabs charge (usually 15 euros so we were gouged even MORE!) but the hotel staff didn't warn us. We were also told that the hotel does have a shuttle bus but it doesn't start service until 7 a.m. so anyone leaving earlier is at the mercy of this cab company that we were told is the ONLY one in the city. Suggestion: the Best Western needs to be more forthcoming to visitors who must take a taxi when heading to the airport. Even better suggestion: the hotel should make their shuttle service available for people who are on the early flights in the morning; that should be a basic service for any airport hotel.

We stayed for the night to catch an early flight and we were very happy with the Best Western. The room was clean and the staff was friendly. Because we arrived late., we decided to eat on site and the restaurant and really enjoyed the food. I would stay here again for work or fun!

This hotel was very modern and comfortable with nice rooms, nice bathrooms and excellent air conditioning. We chose it because it was close to the airport and we had an early morning flight out. We took a cab to the center of town and back to explore more. The room service meal was not very good, but room service often is not good. Overall, the room was very comfortable and quiet and service was helpful and attentive.

Stayed here for 3 nights in April 2016 for business meeting. Complete value for money, newly renovated rooms Pro: decent size , good quality bed and bathroom . Breakfast was good, near airport Con: location , no restaurant around had to walk 2km to find one. I have no problem staying here again for business.

Stayed for a couple of days to explore Genoa and it's surroundings. It's a good hotel, modern and clean with friendly and helpful staff. If you don't have a car or dont want to get a taxi, then you will have to jump on the bus which is approx. 30 to 40min to the city centre. There are some very nice local restaurants in the area, just ask at reception. It it's probably your hotel of choice for business and/or when arriving by plane.

Room is ok, cleanliness is lacking, nothing to see that is close by the hotel. What disturbed me most is the way I was treated after I discovered that they charged my hotel room twice. I made one online reservation and for whatever reason I received two confirmation emails. It seems they send the confirmation email twice. Anyhow when i arrived at the hotel nobody mentioned that i had two reservations. I stayed there for one night and a couple days later I realized that i was charged twice for my hotel room. So I asked for a refund, however they said i made two reservations and their policy is no refund. It is very annoying dealing with this hotel and therfore I do not recommend anyone to stay in this hotel because they are not interested in the customers.

5 minutes from the airport with a shuttle bus available. Very modern and comfortable rooms. Good buffet for breakfast. Real business hotel in not a particularly nice environment. Was very busy at checkout on a Friday but friendly staff. Not a holiday resort.

The hotel does not look much from the roadside, but inside is a lot better. I had heard the staff could be a little funny, but had no trouble myself. The rooms we very clean and perfect for my needs whilst on business. Breakfast was excellent, with a good typical European cuisine, breads, cheeses, yogurts, fruits etc. All was fresh and very good. They have a restaurant in the holiday in which I ate on my last night. The food was again to a very good standard. Whilst the hotel restaurant was good I would suggest some of the local restaurants first as there is so much excellent choice in the local area. There is some road noise, so remember ear plugs for a totally restful nights sleep. I would visit this hotel again.

For a budget airport hotel this was quite acceptable. The rooms were an alright size and had the basic amenities although you would expect complimentary water and coffee if the kettle is available. Either they forgot or they don't provide it i'm not sure but it was quite late when we checked in so we couldnt be bothered to ask. The wifi failed to connect as well. The bathroom was clean and had the necessary amenities. I would like to mention how excellent breakfast spread was especially the bakery area. All in all a good stay for one night.

We were forced to take this place, due to our regular Genoa hotel being full -- and when we arrived we realised that its only advantage was for catching early morning flights from the nearby airport... but we were driving. It is a new structure effectively located on an industrial estate north of the airport and opposite the railway goods yard... with grey scenic views to match. Not a great introduction to the 'Italian Riviera'. The reception staff were clearly inexperienced, harassed and almost rude -- not the kind of welcome that makes you feel at home. The rooms, however, are modern, clean and well-appointed. Due to the location, you are almost compelled to take dinner there, but the food in the poorly lit restaurant was surprisingly good (great steak), with friendly service from the overwhelmingly South American staff. Breakfast too was plentiful and fairly good value. Not the kind of place one would choose to stay -- a distress purchase only.

I recently stayed at the Best Western from 18/10 to 23/10. Check in was QUICK, FAST and EFFICIENT upon which I was greeted by two very friendly hosts, Denise and Giovanni. The room was very spacious and clean. The location for me was perfect as it was just around the corner from the office. The hotel itself is located in a short 10 minutes taxi ride from the airport (approx. 15 euros); 10 minutes taxi ride from the marina where one has plenty of restaurants, bars, cafes to choose from and approximately 20 minutes taxi ride to the centre (approx. 25 - 30 euros). Alternatively there is a bus stop 2 minutes walking distance away which takes you directly to the centre (single ticket 1.60 euros). Breakfast was included in my booking and the options were PLENTY and the waiting staff were very attentive to serving guests. I WILL definitely return to this hotel! Grazie mille!

Near the highway, with spacious rooms, a really comfortable and modern hotel, to rest before continuing the trip. It is a good choice if you want to travel around Italy. The offer for the breakfast is complete.

The hotel is very close to the airport (10 minutes taxi ride) and set in an industrial area of Sestri Ponente and has only recently become part of Genoa. The hotel is very new and has onsite restaurant with very helpful and friendly staff. The marina (and airport) can be reached foot in about 20 minutes. The marina is very nice place to walk and enjoy food. Sestri has many wonderful traditional eating places and bakeries making fantastic cakes and biscuits which are hard to resist. Genoa downtown Is easy to reach by bus (Euro 6) or by taxi in 20 minutes.

We only stayed here one night for convenience of access to flight the next day and were very pleased. Staff was great, very attentive. Included breakfast was top quality and varied. Easy walk to shopping and historical area of this section of Genoa.

The hotel is just ok but in the middle of no where unless you just want to walk around the hotel premises. The management is an example of why all goes wrong in Italy. Total chaos!. Hypersensitive staff unable to handle the problems when something goes wrong and they get upset towards any negative feedback. I am staying at the moment and I am fed up of the hotel only 2 hours after arriving. I do not move to another hotel because it is already paid but PLEASE AVOID AT ALL COST.

Lovely location, large rooms, super fast internet, classic room setting and facilities and good value for money! I have always love hotels that have utensils for preparing tea or coffee! Best Western Premier, you are my best in Europe so far!