BEST WESTERN Hotel Fort Lauderdale Airport/Cruise Port,  Fort Lauderdale

4.0/5  - based on 999 guest reviews.
1221 W State Road 84, 33315-2349, Fort Lauderdale, United States - See map
+1 954 462 7005 +1 954 462 5949

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free airport shuttle
    Free airport shuttle
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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Visit this Ft. Lauderdale, Florida hotel conveniently located near the Ft. Lauderdale Airport, the Broward County Convention Center and Port Everglades. Offering free round-trip transportation to and from the Ft. Lauderdale Airport. The friendly hotel staff can also help you with transfer arrangements to Port Everglades. In addition to being near the airport, convention center and the cruise port, the BEST WESTERN Fort Lauderdale Airport/Cruise Port is only minutes away from downtown Ft Lauderdale, public beaches, shopping and provides easy access to three major highways (I-95, I-595, and FL Turnpike). Each well-appointed room features high-speed Internet access, free local telephone calls, Cable TV with HBO®, iron/ironing board, mini-refrigerators, and microwaves. Other hotel amenities include a heated outdoor pool, complimentary hot continental breakfast, Wi-Fi in public areas, and a 24-hour business center. Whether in town for business or pleasure the BEST WESTERN Fort Lauderdale Airport/Cruise Port offers an inviting and comfortable hotel in the middle of it all. Enjoy your stay.

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Room 1

Guest reviews


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based on 1005 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
350
Verygood
 
383
Medium
 
167
Poor
 
57
Horrible
 
48
Business Business 67
Couples Couples 392
Family Family 319
Friends getaway Friends getaway 112
Solo travel Solo travel 74
Cleanliness
Location
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Service
Sleep Quality
Value
BEST WESTERN Fort Lauderdale Airport/Cruise Port,Fort Lauderdale
  • 4
    « Good value & great location to FLL airport »

    I needed to find a room closer to the airport last minute and was able to book a room here with ease. When I arrived the lobby was opened, clean, and I was greeted by a friendly hotel clerk. The room was good but I could hear a lot of noise from other rooms (like the adjacent room's TV, etc.). I was still able to sleep soundly that evening and get up for my very early flight from FLL. It was very quick to get to the airport and car rental agency in the morning-this hotel offers free shuttle service 24 hours just book it with the clerk!

    3
    « Cruise »

    The hotel was clean, the a/c thermostats was broke so had to unplug the unit after it reached 58 Rather upset they charged me double for friday night just so they can abuse the cruise goers leaving from Fort Lauderdale. I stayed friday and saturday to cruise out of Miami Other then the price it was a good place to stay with a lot around.

    4
    « Great place to start a cruise »

    Had a cruise scheduled the next day and needed a place for an overnight. Glad we found this Best Western. Rooms were clean and comfortable. Check-in was easy and quick and the staff was friendly and engaging. Price was less than the hotels that surround it, so the value was great. Breakfast was delicious and offered a variety of items. The hotel offers an airport shuttle, and we took advantage of it. However, be sure and ask when you request a shuttle what vehicle they will send. My wife and I expected to see a Best Western branded van to pick us up. But the shuttle that was sent did not have the hotel's name on it. Thank goodness for the patience and hard work of our driver Fritz. He circled the airport three times and eventually called us to find out where we were. It took a bit longer, but we eventually made it. Hotel's location is good for folks heading out for a cruise as there is a shopping center with a grocery store within walking distance. We will definitely stay here again when we take our next cruise out of Fort Lauderdale or Miami.

    4
    « good location for cruise port »

    hotel picked up at airport quickly and efficiently. There is a cost to go to the cruise terminal but that was on time and efficient. Rooms were ok - normal BW. Would not recommend going to the Tiki restaurant fro dinner

    4
    « Good Value »

    Good room,perfect location for my needs for this trip,had to book on another network would prefer to book direct in the future to select my room type. Was very happy with the room. Did not have time for breakfast prior to check out

    4
    « Perfect if you are flying in and cruising out of Fort Lauderdale »

    We did not have to wait long for the shuttle at the airport. The driver worked hard lifting all those suitcases. He picked up a full load. Hotel was clean, room was nice. We walked to Ole Heidelberg Restaurant near by, that was convenient and great food and atmosphere. There is a store next store and a shopping center next to that. The pool area was nice. Our only complaint was the pool is where everyone goes to smoke and they had no ashtrays except for the one on the garbage can. They could put some cheap ones out there for guests. Breakfast was good, with many options. The shuttle to the Cruise Port was also efficient. It was FULL too. But the trailer behind the shuttle carried all the luggage efficiently. The price was a little more than we usually spend for Best Western, however, the convenience is what you are paying for. I would definitey recommend this Best Western to anyone flying in and cruising out of Fort Lauderdale.

    2
    « Not the best option but good location if sailing out of FLL »

    When I booked this hotel, for whatever reason I thought I was booking the Dania Beach Best Western, where we normally stay when in FLL. The hotel staff was very kind and helpful. The room was lacking in décor and could certainly use an update. The bathroom had a "repaired" ceiling that they had not painted, which looked pretty awful. Don't believe I'll make the mistake of booking the wrong Best Western in the future.

    1
    « General Manager is so rude »

    I tried to reach the General Manager about a charge on my credit card via phone and email for over a month and he (Alejandro) would not take my calls or respond. However, Ana (who finally got me through to him because I asked for "whoever was in charge of him"), she was a delight. Ana was always polite on the phone to me, she seemed concerned but she could not reverse the charges. No one from my company will stay at this Best Western.

    3
    « Flustrating »

    Had a late airline arrival and when I called for shuttle service was told I didn't have a reservation and person wasn't interested in my confirmation number then told me he had found a person with my name already checked in, told him that couldn't be because I had just landed and was standing in the airport, he said he could find me a room with 1 bed and I said that was not satisfactory that I don't share my bed, finally said he'd sent shuttle, upon arrival which was way after midnight the desk clerk said someone had checked another person into our room in error under my name but had corrected the problem and my card on file would not be charged for that person. Was given the type of room we had requested finally. The end of a very long day was finally over. Am I a happy customer, the jury is still out on this one!

    3
    « Pre Cruise Stay »

    The hotel is not that charming inside but offers all of your basic needs prior to or after a cruise. The room was a little dated and could use a little lightning up but did appear clean and maintained. There was a fair amount of noise from the ac unit and the walls are not that insulated so the chance of hearing things in the hallway or another room are fairly certain. The breakfast was a little more than some places and a little less than others but for a quick bite to eat it has ample variety. The bonus to the hotel is location. Easy access to the cruise port/airport either thru a local taxi or hotel arranged transfer. There is a strip mall within walking distance for last minute necessities before the cruise such as Dollar Tree, Big Lots ...food wise there is Winn Dixie, McDonalds, and Wendys, along with a few local eateries. For the money is not's a bad deal.

  • 3
    « Adequate »

    My husband and I booked this hotel because of the shuttle from the airport and to the cruise port after our stay. It took 2 phone calls, 3 hotel personnel and an hour to be picked up from the airport by the hotel shuttle. The room was large and comfortable. ESPN and ESPN2 channels were not available on the TV - much to my husband's chagrin. We dined at Slacker's in the plaza next door - a sports bar with varied menu. There is a McDonald's next door. The eating area for continental breakfast is very small. The coffee was weak. We had breakfast at the middle eastern restaurant in the plaza next door. We did not expect the extra charge for the shuttle to the cruise port which runs twice a day - at 10:30am and 11:30am. There is an elevator so this hotel would be comfortable for those with accessibility issues.

    3
    « Okay but has aging problems »

    This Best Western is rather time worn but is still a fairly good place to stay. I say fairly because it's such a busy place with all of the in and out occupancy from people taking cruises that the personnel have a difficult time trying to meet all of the the customers needs.The check in desk is rather small, about the size of a tellers window, so that if there is any crowd it is difficult to form any sort of organized line for arriving or departing guests. The rooms were clean and for the amount of people staying, it was quite quiet. They will store your luggage if you arrive early and cannot check in. If you don't have a car and arrive around 10:00Am you will probably have sit in a small lobby for about 3 or 4 hours waiting for a room. This mainly occurs on Saturday or Sunday, as that are the days the cruise ships usually arrive or depart. The is a shopping mall adjacent to the property as well as a McDonald's.

    4
    « Nice stay »

    We were pleasantly surprised with our stay. Nice breakfast buffet, nice room, and the girl at desk very friendly and helpful(believe her name was Rosemary). Only problem was with poor TV reception/service(world series station was not available at time) and the AC system worked but was confusing on how to adjust. Shuttle to airport also went smoothly.

    4
    « Fantastic stay for cruise port »

    Arrived around midnight and promptly had our driver from Hotel pick us up from airport. We were also given great service when checking in. Since we arrived so late, we were given a room closer to the entrance. This was nice so we didn't have to walk down the hotel hall being already tired. The breakfast had a variety of items to choose from. Also, the hotel had a cruise port shuttle available and we used it. We will definitely stay here again.

    4
    « clean large room. close to the airport »

    We had a large clean room. Friendly staff at the front desk. It has a shuttle to the airport which is less than 10 min away. The pool was well kept and not crowded. There are several resaurants lose by as well as 2mf a st food ones.

    5
    « Overnight stay »

    Rosemary at check in was helpful and very nice young lady??room very clean. Shuttle service convenient and on time. Good bargain for overnight stay. Had Italian food delivered to room that night due to not a lot of restaurants within walking distance.

    5
    « Nice Hotel »

    I'm glad I stayed here before my cruise, very nice and clean hotel with breakfast included, staff was nice and friendly, they offer a free shuttle from the airport and then they will take you to the cruise port only for $8 per person which is great because we didn't have a vehicle. I would definitely recommend this to my friends and family.

    3
    « Post Cruise »

    Hotel itself is close to Port Hollywood so convenient and is typical, busy Best Western. Be aware that there is zero chance of early check in around and on weekends due to heavy cruise traffic so don't count on getting early check. They will store your luggage but not the greatest area to explore. McDonalds right next door as is WinDixie and a Dollar Tree. Room was clean and suited needs.

    4
    « Cruise Stay »

    We had 9 people staying one night before a cruise. We did not have a car so we were looking for a place that had restaurants and a grocery nearby. The hotel has a nice pool area also. There were a few restaurants and a grocery within walking distance. There is a sports bar very close. The food there was very good. They also provided shuttle service from the airport and provided shuttle service to a restaurant at a nearby hotel. We did not use the shuttle to the pier as we were trying to ensure we all traveled together. I would definitely consider staying here again if we cruise out of Fort Lauderdale.

    4
    « unknown »

    stay at your hotel was pleasant, was satisfied with your rep who welcome me at checked in, I received the same service when I checked out. I think the same person checked me in and out, she was very professional.

  • 4
    « Great service »

    We stayed for a night before our cruise and Rosemary was terrific. She made sure our shuttle was there and was very friendly. The hotel was near the airport. Having breakfast there made it easier. Great place for a night before a cruise.

    4
    « Nice »

    This place was a little older and outdated. The rooms were clean and breakfast was good. Staff was very friendly and helpful. Close to the cruise port and the shuttle was great! The mall was close by and there were places to eat within walking distance. We would stay here again.

    4
    « Comfortable and convenient »

    Hurricane Matthew forced us to arrive early, so we needed a place to stay with the family for one night. We made the reservations while enroute on the plane, without my ususal online research. This worked out well. The staff was exceptional and very helpful. The location was very convenient for arrival at the airport. I would stay again.

    4
    « staff was friendly »

    I don't understand about curtains. All you had was sheers between you and the place next door. The curtains don't close, so if you don't want peep in tom you have to use a clip to hold together. The a/c didn't get that cold and the breakfast was regular fare. They had painted the chairs in the dining area so had taped off where there was only a few places to sit. We stayed there the night before a cruise and they were sold out so was crowded in small area trying to get food. The room was quite.

    3
    « Older hotel, hallway carpet dirty, Room smells pretty bad, location OK, close to grocery store »

    The hotel is dated with red carpet in my room. Smell pretty bad when you walk into the room. Service is fine. Breakfast is OK Internet is very slow. Close to grocery store and next to McDonald. Free shuttle to airport and cruise port is a plus.

    5
    « Always a great stay! »

    We stay at this Best Western everytime we go on a cruise from Fort Lauderdale or Miami. Usually a few days before and a few after. The staff are outstanding and are always so happy to see us return. They take pride in remembering their returning guests and it is appreciated and makes us feel like we are coming home. The rooms and property are exceptionally clean and the hot breakfast is fabulous. It saddens us that we will not be staying at this Best Western next year as our cruise is leaving from Port Canaveral. We will miss seeing everyone at Best Western Fort Lauderdale next year however you never know. We just might be booking a few days there just for the heck of it. We've never had an issue with the hotel or the shuttle service, always top notch! However, I'm hoping the heater in the swimming pool has been fixed. Pool to cold without it! Keep up the great work everyone, especially Ericka, best front desk agent ever!

    3
    « Clean hotel but a litte outdated »

    Hotel includes airport pickup and drop off. We waited for a hour but still no shuffle and it turned out that we need to call the hotel for pickup which we didn't know ahead of time. After we called, we waited 20 minutes for the shuffle to show up. Room was clean. Hotel was next to a small mall and a few fast food restaurants. We arrived very late at night but we were able to pick up something to eat from Wendy. Checkout time is 11:00 a.m. Breakfast was included.

    3
    « Rotten shuttle service »

    Bad beginning to a perfect cruise! Refer to "10travel" (Calgary) comments on this hotel, it's exactly what happened to us (so much so that it might have been our very own bad experience and description about what we called our misfortune booking at this hotel because of this "free" shuttle service). It's word for word what happened to us, beginning with the call a week before to book the shuttle before getting to the airport and the answer that we have to call only once arrived at the airport. Which we did, and what happened after Unfortunately we didn't read 10travel comments before booking at this hotel. And what happened to him once he arrived at the airport is the very exact replica of what happened to us with this (very bad) shuttle experience. 10travel said he was "fuming" but we were "boiling" and overflowing, not to mention waiting in the heat and humidity for nothing! The shuttle would have been a "comfort" to first time visitors to Florida and reassuring but unfortunately this Best Western was very careless about this service. We saw, during our 1 hour wait for nothing, many other shuttles with their names and logo coming to pick up their clients but not a single shuttle from this Best Western. We were tricked into believing that the shuttle was on its way to the airport but was never there. Finally we had to take a taxi, not that this was expensive but it's all about the unreliability of this hotel's shuttle service and a very frustrating start to a much looked for vacation. We would have much preferred to be told that, for the moment, the shuttle wasn't available and if we were willing to wait - and this honesty would have been much more appreciated. We would have known not to wait for it, instead of baking in the heat and humidity for an hour! To be fair though, at least we had a good room for the price paid and the breakfast was the usual Best Western fare. The frustration comes from this shuttle misadventure, and the receptionist's unreliability. If we have to go to Florida again, not this Best Western ever.

    5
    « Great value! »

    I booked this hotel because we needed to stay in town overnight, and it was close to the airport and they offered free shuttle service to/from the airport. I have to say, we were pleasantly surprised, as everything was beyond our expectations (based on what we paid). The room was really big and clean, the bed was comfortable, the bathroom was updated and spacious. I also have to say we were very pleasantly surprised with the variety and choices available for breakfast. Great bang for your buck!

    5
    « Great Hotel for the Price »

    We used this hotel for our pre-cruise and were very happy with it. The breakfast room could be bigger, but overall it is a very good place to rest your head! There are restaurants and a supermarket practically next door. We'd recommend this hotel.

  • 4
    « Good choice for pre cruise hotel »

    Arrived early, they gave my early checkin, went to decent sized pool and enjoyed the sun. Walked 5 minutes to a strip mall ( dollar tree,odd lots,grocery store, bar with burgers, Greek restaurant) hotel will shuttle you to the Crowne Plaza for dinner at KiKi's,though I didn't take advantage, McDonald's next door to hotel. My room was very pleasant with a king size bed with fridge and microwave. It was very quiet. A decent size bathroom with the usual shampoo,conditioner and lotion, the tub was clean and the housekeepers I spoke to in hallway were friendly. The shuttle to cruise port was $ 8.00 and was well organized. Breakfast included was sausages, scrambled eggs,waffles, bagels,Danish yogurt,coffee and juice. They had most of the breakfast seating area closed off during my visit due to painting,but a countertop with 8-10 chairs was available. There is no lobby per se so there is no place to sit and wait except for 2 benches out front where most smokers sit. My only complaint was the unfriendliness with the morning checkin employee,the woman in the evening was much nicer. Would stay here again.

    5
    « Very clean »

    Very clean, nice staff, great location - walking distance to shopping and places to eat and bar - free shuttle to airport; we have stayed here numerous times - easy access to Fort Lauderdale Cruise Port

    5
    « Great start »

    This is our second stay at Best Western Fort Lauderdale Airport/Cruise Port and it was great. The airport shuttle was quick and as I was told on the phone. Helping with the cruise port shuttle was also great Made the start to our cruise very enjoyable. Thanks BW

    4
    « Great place for a night for airport pick up »

    The hotel was very clean,rooms are nice and breakfast was good. The best part is if you live in southwest Florida and you are taking a flight out of Fort Lauderdale, to say the Dominican Republic, they have a free airport shuttle and you can leave your car parked in their lot for free! Saved us over $125-$150 in airport parking fees. They also will take you to any restaurant with one of their shuttle buses, again free. Next time I go to the D.R I will be staying here!

    5
    « Comfortable and helpful staff »

    The rooms is all comfortable and roomy. Got in on a rainy day, so slept like a baby. The girls, Ana and rosemary at the front desk were friendly and helpful. Pretty decent breakfast area and a strip mall just a walking distance away. The beach is about fifteen minutes so we had fun. Overall. Was pleased with my stay.

    5
    « best western fort lauderale airport cruise »

    nice hotel clean and bug free little mall to walking to great if going on a cruise and need to stay for a night or two as no car needed they pick you up at airport and for 8 dollars will take you to cruise port had no problems and everyone was great with services thank you

    2
    « Not a good experience! »

    The only reason I booked this hotel is because it is close to the cruise port. I called the hotel a week ago letting them know that I required a shuttle from the airport. They told me to call them from the airport which I did. I was told by a female voice that it will take 20 mins and to wait where the hotel shuttle bus sign was which I did. We waited for 1 hour and did not see a shuttle bus with Best Western sign on it. It was very hot that day! I called the hotel again and was told by a male voice that we should get on the shuttle bus which had the sign for Candlewood Suites...we waited another 20 mins for this shuttle to arrive. By this time I was fuming and very hot!! We got to the hotel and checked in. Once I had the room key, I asked the female at reception if she was the one who answered the phone and she didn't acknowledge so I assume she was the one. I told her that this was our first time in Fort Lauderdale and how were we supposed to know that the shuttle bus would not have Best Western sign on it? She saw that I was angry and tried to compensate by giving us a free shuttle to the cruise port which I declined! I was not about to take another shuttle from them! The room is outdated, dark and ugly. I was shocked that this was actual a Best Western hotel. I have stayed in many Best Western hotels and this property is the worst I have seen. The breakfast area is very small for the amount of guests they have. I would not recommend staying at this hotel.

    4
    « great hotel for cruise layover »

    the hotel is very clean, beds were very comfortable and place was quiet. has free wifi and breakfast. bathroom is very clean and has nice thirsty towels. good pillows too. breakfast area is small and there are not many tables to sit and eat. standard hotel free breakfast, scrambled eggs, waffles, bagels, toast, coffee and such. there is a strip mall next door where you can eat at a thai place, greek place, sports bar, (green bay fans), mcdonalds, mexican take out and a dunkin donuts. always choose this hotel when going on a cruise and stay here the night before so i don't get stuck in traffic and miss the sailing.

    5
    « Great Night's Sleep »

    This location always steps up to the challenge for weary travelers. For those who need a place to stay before or after a long flight, look no further. Make sure to schedule your shuttle bus ride to the airport before you call it a night so you can get on the schedule.

    4
    « Our third time here »

    The one complaint was the late night noise in the hallway. As we mentioned when we checked out, we aren't sure, but it sounded like a staff member talking very loudly. I also didn't give it the top score because we didn't remember the breakfast area being so small and crowded. Did they remodel, or is our memory going? The bottom line is we would recommend this motel and stay here again when we are in the area. Very friendly and helpful staff. It seems we find that in most Best Western.

  • 4
    « Convenient for overnight stop off. »

    We had a very quick overnight stay due to a late arrival at Fort Lauderdale airport and a morning departure. Shuttle bus was very convenient but we were told only ran hourly from hotel so had to leave early to ensure check in at airport. Room was spacious, clean and breakfast was limited but good. It was all about convenience.

    5
    « Modest price, great value »

    This hotel was very affordable, and I was surprised at the immaculate rooms, great staff and excellent hot breakfast. The beds were comfortable, and I slept like a log. There were many restaurants and shops within walking distance. Very good experience!

    4
    « Great Location »

    I had a blast when I stayed. Helpful staff, great location for business & pleasure. Decent breakfast, Good Rooms. OK internet (like any hotel, is lacking in bandwidth / speed). I enjoyed my stay, it was was a good trip.

    4
    « Pre-Cruise Stop »

    My husband and I stayed here the day before our cruise and are so glad we did! Free shuttle from the airport to the hotel. Very convenient location and they offer a shuttle to the pier for $8 per person (half the charge of Carnival). The company we used was called All Stars, they also asked each of us if we needed a ride when we returned from the cruise back to the airport or hotel so we went ahead and booked it. Was very nice not to have to worry about that when we got back ($12 per person). The hotel front desk staff was very friendly and pointed out some fun places to go and eat during our stay. They even gave us a code for Uber so our ride to Hollywood Beach was free! It is about a 10-15 minute ride, highly recommend it! There are several places to eat and drink including a Jimmy Buffet's Margaritaville. The rooms were clean and spacious. Would definitely stay here again if I cruise in the future. They are also located within walking distance of a small strip mall.

    1
    « STOP!!! Do Not Sleep Here »

    First, the outside looked fine and the lobby area was nicely decorated, some the chair were a little stained , but overall it looked decent. Check process was easy. We were assigned room 124, so we walk into the room and the first thing we smell is the damp mildew type smell, the bathroom smelled of cigarette smoke( this a smoke free property), so we asked for a room change . We were next give room 125, the smell was better. Being that we were on the first floor we could not open the curtain to let sunlight because their is an apartment complex less then 10 feet between the two properties ,and occupant can look right into your hotel room. But the most damming thing about property is IT HAS ROACHES!!!! Yes, ROACHES CRAWLING THROUGH THE ROOM . I spent the rest of the evening not being able to sleep . I shook out all of my belonging and put everything back in to the suitcase ,and anything that could be held up by the hanger what hung there, hope that the roaches could or would not get in there. I were leaving that the next day , so I could not sleep knowing that bugs were in the room and panic that one might crawl us , so at 2:00am, we just got and left for the airport. The only plus for this place is it is close to the airport, but not worth it with bug and mildew .

    5
    « Very Nice reception desk »

    They have nice shuttle from the airport.If you need ,just call them.I am first time visiting Fort Lauderdale.I was nervous.The reception desk is very helpful while specially phone conversation with me. I should ask her name. I am stay in July 21. ????????????????????????????15??????????????????????????????????????40???????????????????????????????????? ????????????????????????????????????????????????????????????????

    4
    « Very Convenient »

    We stayed here for two nights pre-cruise. Definitely worth it! We used the free shuttle from the airport and the moderately priced shuttle to the port. Both were very, very convenient and there are fast food and moderately priced restaurants close by; no need for a rental car. The staff were very helpful with all of our questions and made it very easy on us. I was not a fan of the free breakfast, but hey, it was free. Not sure about the air dryers in the hallway; other reviewers have commented on it and we certainly experienced it as well. They were not annoying, just not sure what the purpose was. We would definitely stay here again.

    4
    « Thank You Edwin »

    While I didn't end up staying at the hotel due to a bad 3rd part website, I had a fantastic customer experience. Even though it was 1-3 am, Edwin was able to calm me down while I was crying, and while I worked with the 3rd party, he also helped me look for a hotel, made sure I had water, and offered me food, and was as considerate as could be in this type of situation. He also spoke with the 3rd party website, to help me out and overall really helped in a very bad situation

    5
    « Amazing hotel!!! »

    My boyfriend and I had a cancelled flight and I called this hotel and the lady over the phone was so sweet to me and helped me out a lot. She was able to get us a room for the night and sent a complimentary shuttle for us to be picked up in. When we got there, she was just as great and helped us get all settled into our room. Our room was beautiful and the bed was super comfy!! I loved my stay here and if I ever have another lay over or if I just come to visit the area, I definitely know where I am booking!!!

    5
    « Great place to stay! »

    My family and I stayed at Best Western a week ago and we loved it, great customer service and friendly staff, room was nice and clean. Staying here was very convenient for us since they offer airport and cruise port shuttle! We would definitely stay here again :)

  • 4
    « Convenient Cruise Port Location »

    Hotel offers hotel shuttle pick up service from the Ft. Lauderdale airport to the hotel. The rooms are nice, clean and quiet and they offer your standard Best Western complimentary breakfast in the lobby. Upon checking in we arranged to have a shuttle service pick us up from the hotel and take us directly to the port the next morning to our cruise ship for a very low price. The shuttle service (All Star Shuttle) arranged to pick us up upon our cruise ship return and they took us directly to the airport from the port for our return flight home, it was very fast and convenient and the driver was very nice and personable. The only irritation is after travelling across the country from the West Coast for the entire day, we just wanted to get to the hotel and enjoy a late nice dinner down town. However; upon arriving at the airport and calling the hotel for a shuttle to pick us up to take us to the hotel, it took 3 phone calls and 55 minutes.They told us originally it would only take 10 minutes to be picked up. If we knew it would have taken so long, we would have just paid for a taxi service, as it was late. The shuttle driver gave us no reason for his tardiness and the need to call him 3 times.

    5
    « Thank you! »

    After leaving the Quality Inn across the street because of substandard rooms, I tried two other hotels that were full because of it being Fourth of July weekend. I finally found the Best Western. Daniel at the front desk was so welcoming. He gave me a clean room at the best rate available. He made me feel welcomed.

    4
    « Good for the price »

    Near by the airport. The hotel is convenient and nearby the Hollywood area. Good staff. Clean room. The TV channels and cables are not good. Internet is repeated interrupted. Nearby food and shopping area. Shuttle to the airport, but you need to call them and arrange it. Breakfast is Ok

    4
    « Close to the port and airport »

    We only stayed at the Best Western for one night before our cruise and were pleased with the hotel and service. The hotel is close to the airport and the port. Both are just a short cab ride away. McDonalds is 100 ft away good for a quick drink or bite to eat, especially when arriving after midnight.

    5
    « cheap and top class service , even has swimming pool »

    Pros - not far from FLL airport , decent rates, luxury bed and amenities, good breakfast. Great staff and service, neat and clean and well maintained. Nearby - lot of food joints and almost 20+ shops and a attached 24x7 McDonalds ( in case you are a burger fan)

    4
    « Would stay again »

    Clean Quiet and comfortable. Internet VERY slow. One of the quietest under window AC I ever met. Accurate thermostat. Mildew free AC, a rarity in Florida. Would stay again. Breakfast acceptable for free. Waffle maker, carbs, eggs, side meat and very good coffee.

    4
    « Fitted our needs »

    We stayed here pre and post cruise. The price was right, and it fitted our needs. Soft pillow to rest your head, filling breakfast in the morning, and friendly staff. It won't knock your socks off, but that wasn't what we were looking for! We would stay here again.

    4
    « Good option »

    Good hotel with good breakfast. I was satisfied overall. The facilities were being cleaned and the AC was not as cold as we wanted it, but overall satisfied. Hotel Staff quickly moved me to another room.

    5
    « A very professionally Run Hotel »

    I had the pleasure of staying at this hotel during a business trip after a long hard day work in a Boatyard I arrived at the hotel to be greeted by a very happy bubbly friendly stuff who were gracious and helpful the hotel room was very very clean and very pleasant the breakfast was awesome and the service was tremendous I can't right this hotel any higher if I could I would I am thrilled to have found this place and we'll use that time again

    3
    « Okay but nothing special »

    My family and I stayed here one night pre-cruise. I was only looking for a decent place to lay our heads for the night and I guess this fit the bill. I should've known what I was getting for the price but I was being optimistic. Cons: The room smelled musty and damp but I guess we got used to it. Carpet was a bit worn and dingy looking. Room was also very dark and a little depressing. This may have been due to our location and not being able to open our curtains. We were on the first floor and constantly had people outside our window. Had to keep the curtains closed with a clip because the thick ones didn't draw shut, only the sheers. The noise from outside our room was unbelievably loud. I should've requested another room but decided to suck it up for just one night. I felt like we were in the middle of the lobby. Come to think of it, I think there was a room directly in the lobby. I can't imagine anyone would get rest in that room. Beds were hard, but okay for one night. Shower curtain was too short and barely covered the tub. I don't think it was waterproof either. Bathroom seemed clean, however. There are a few quick options for food within walking distance. We tried the Greek restaurant which was decent. Nice people. Also made a quick trip to the dollar store and Winn Dixie for a few last minute items. Arranged port transfer through hotel which was $8/person. I've read that a taxi is cheaper. They had a 10:30 and 11:30 pickup. Everything went smoothly with that process. They will arrange your post cruise transportation at that time, if needed. We took advantage of the free breakfast, which was limited, but okay. The breakfast area is very small so I made sure to get up very early and avoid the congestion. Pros: Airport shuttle arrived very quickly and driver was very nice. Front desk was friendly. Rate was cheap. Free breakfast. Convenient port transfer. I had reserved a room for one night post-cruise but I canceled it and booked somewhere else. This was just a personal preference as I found the hotel to be a little on the dark and depressing side. It would've been nice to save a few bucks and have the free airport shuttle on the way back, but I just didn't want to stay here again. Just a personal preference.

  • 4
    « Friendly staff, clean room »

    The hotel is a bit hard to get to as I had to make a u turn based on how the streets are, but once I got settled it was a nice comfy bed, clean room, and friendly staff. Breakfast was nothing special (keep in mind though, it is free) the burrito / egg filler wasn't very tasty (to me) but a good bagel and cream cheese cleansed my pallet and got me ready for the day. ***If you're here for dinner, look up catfish Dewey's. It's a few blocks away and amazing!! No restaurant on site at this hotel, so I'm not deterring you; just offering an incredible suggestion

    4
    « Great Service »

    Decent place next the airport Clean rooms wish there was smoking allowed walking distance to shopping center with a decent bar 200 hundred character minimum is junk, this required minimum needs to be fixed.

    3
    « Good transit hotel »

    We spend 2 nights in this hotel and used it as a transit to the Fort Lauderdale airport. They offer free shuttle service to/from the airport. I had problems to be picked up from the airport once I returned the rental car. The hotel receptionist did not give me clear instruction concerning the place to be picked up. The room is fairly comfortable (we had a king size bed) with frig and microwavw as well as lcd TV. However it smell moisture as carpet is on the floor. Also the bathroom fan is very noisy.

    4
    « Graduation Trip »

    I was satisfied for choosing Best Western. I try to always choose a Best Western because of there cost/ benefits of stay comparison. I feel that I get what I pay for and it is reasonable. I didn't expect a pool, so that was a surprise that I was grateful for, as well as my son.

    4
    « Neatly kept near Airport »

    The staff were efficient and offered a shuttle to the Airport. There was a shopping center within a short walking distance where we went to a Thai Restaurant for dinner. The hotel was new and the rooms were comfortable with nice pillows which seems to be hard to find recently. Rooms were large. The reception area was small but since we took an early flight, we don't know if the eating area was big enough. It was a good price considering the shuttle, etc.

    4
    « Great for overnight stay. »

    Reception was very helpful in suggesting nearby places to eat as I got in late. It was a great and comfortable overnight stay. My room was clean, and loved having ice available down the hall. I enjoyed the wide variety of their free breakfast and free airport shuttle is a plus!

    5
    « Great Property for a good price. »

    This was a top tier Best Western Hotel. It is close to the airport and cruise terminal and offer free shuttle to and form the aid port and for a nominal fee to and from the Cruise terminal. Every thing was in working order and their free breakfast was as good as any free breakfast I have had at any other hotel. The entire Hotel staff were professional, friendly and very helpful. Will be back again next time we Cruise out of Fort Lauderdale. It was well worth the money.

    5
    « Always wonderful! »

    I have become a very loyal customer of Best Western in the last 2 years. This stay before and after my cruise @ the hotel just proved that I have not wasted my loyalty. Everything was clean, staff was friendly, pool was wonderful, etc... This is why I stay Best Western. They haven't let me down yet.

    5
    « Free airport shuttle to FLL airport »

    Conveniently located near FLL airport, free airport transportation, shuttle provided. Free Breakfast and WiFi. Great Service. Definitely will use this service again and recommend to my friends and family. Also, close to food outlets.

    5
    « Great Place to Stay »

    One of the best hotels I've ever stayed at. Extremely clean, large rooms with space to stretch out. Good amenities. Close to airport and cruise port. Friendly and helpful staff. Great value for the price! Would be great for the business traveler too.

  • 4
    « convenient to FLL airport »

    Shuttle drivers to and from FLL airport are dependable and professional. Very convenient and does not take long. Quoted reservation amount was less than actual charge and card was charged 3 times. Take with you breakfast was nice feature for early flight. McDonalds next door and shopping center a short walk.

    5
    « Great 3-Star Property! »

    This is a great hotel to overnight pre- or post-cruise! The staff were upbeat, personable and helpful. Check-in was prompt and our invoice was slipped under the door pre-departure. The hotel is small (54 rooms) and was clean. A shuttle to the pier was available for $8 per person one-way. The guest room was comfortable with ample amenities, e.g., iron/ironing board, hair dryer, coffeemaker, mini refrigerator, microwave oven, complimentary breakfast, free internet access, etc. I would not hesitate to book this property again as the room rates were reasonable and the stay was comfortable. Note, this is a three-star property, not a deluxe resort, i.e., basic, clean accommodations at a good price.

    5
    « Absolutely great location for whey you are leaving; near both Airport/Harbour »

    Hotel is clean, warm staff, great continetal breatkfast which include FRUITS! Everything is clean, comfortable, safe and healthy enviroment. I slept very, very well last night. The bed was soft and the pillows oooH, could I buy two of those pillows? Great location and will highly recommend this place to others

    4
    « Before we cruise »

    Reception ok nothing to write home about Decor basic Wifi good given the basic hotel Beds good, ok sleep given time difference, given jet lag Noisy shower Noisy a/c Breakfast excellent compared to everything else Overall great given the cost of staying

    3
    « Perfect for overnight before cruise »

    We arrived late and staff was very friendly on the night shift. Our room was very roomy and comfortable. Everything was clean but carpet a bit dated. No biggie. Next morning a bit hectic and noisy in the lobby as everyone getting to their shuttles for the cruise. Surprisingly they got us all where we needed to be. Very professional. Thanks for the great start.

    4
    « enjoyed »

    every time we cruise from ft. laud. we stay here. great german rest. one block away. we'll be back again and again. they have transfers to and from ft. laud. airport and the cruise port as well. thereis a large shoppinf center also a block away

    5
    « Great place to stay night before embarking on cruises @Port Everglades following day. »

    Adjacent to fast food spots and strip mall featuring a Dollar Store and Winn-Dixie, open until 11pm. Handy for buying things you didn't remember to pack, but can't live without for a week or so. Complimentary breakfast is surprisingly good.

    4
    « Good Rest & Good Breakfast »

    Stayed at the Ft Lauderdale Best Western in April. Very close to both the airport and cruise port. It's a busy place, so be sure to reserve. Rooms were clean and the morning (free) breakfast was pretty good, with hot meal choices. Staff were friendly, and helped us with the procedure to book the cruise port shuttle. The hotel has a shuttle that is free from the airport, but if you need a ride to the cruise port you will have to make a reservation, and pay for the service (no free cruise shuttle). Next door to the hotel are a couple of fast food joints, and next to that is an outside mall, with a pub that serves really good food. It's only a one block walk away.

    4
    « Very Convenient Location - Clean and Comfortable - Very Friendly Staff »

    My wife and I booked a 10 day Caribbean cruise on Celebrity Equinox in January 2015 for March 25th - April 4th, 2016. A bit of poor planning on our part as it was March Break and Easter weekend. I booked 3 non-smoking rooms at the Best Western Fort Lauderdale Airport/Cruiseport for our group. The rate I booked was CAA/AAA for $135.15 US/night. Closer to the cruise the same room was $210.00 US when I checked. I also monitored Priceline, Hotwire, Expedia and a number of other hotel sites and no last minute bargains to be had. Lesson learned no more cruises during March Break especially if Easter is tied into it. On the website it indicated that they provided free shuttle service from the airport. They also offered transportation to Port Everglades for $8.00/person which needed to be reserved at check-in. Make sure to book it as soon as you get there for a better chance of getting the time you require. I called a week before our arrival date to confirm our reservation. At that time I asked if there was a courtesy phone to call the hotel or a desk at the airport to go to upon arrival. I was informed that we would have to call the hotel and they would send the shuttle which would take 15-20 minutes. Upon arriving at the Fort Lauderdale airport my wife called the hotel while we were waiting for our luggage. The hotel patched her directly to the driver. He informed her to walk outside to hotel pick up area. We received our luggage, made our way outside and walked down to to the sign that indicated hotel pick up. It was about 15 minutes when we seen a van with the Best Western logo. We waived and he pulled over. When he met us at the back of the van he confirmed which Best Western we were going to as there are a number of them. He confirmed he was the driver for our hotel. He welcomed us to Fort Lauderdale and loaded our luggage for us. He advised that we would be stopping at a few other pick up points to see if there are any guests. There was no-one else waiting so we had the van to ourselves. It was about a 15 minute ride. When we pulled in one of our group was standing at the entrance waiting for us. It was about 11:30 a.m. so when we checked in we were told our room would not be ready until at least 1:00 p.m. The female reception employee said they could store our luggage until our room was ready. Our friend said we could just leave it in their room. The female reception employee said she would put all of our rooms in the same area. After taking the luggage up to our friends room, we made our way out to the pool area. It was really quite nice with lounge chairs and tables and chairs. There was some shady areas. There is a McDonald's restaurant right next door. The Southland Shopping Center was just on the other side of the McDonald"s. There is a Winn Dixie, Bealls Outlet, Biglots, Dollar Tree, Barber Shop, Liqour Store, a Latin Cafe, Slackers Bar and Grill, Wendy's, Thai restaurant and other stores. It was very convenient to pick up last minute needs. Winn Dixie had the best deals on liqour. Across from the mall is the Old Heidelberg restaurant which we experienced our first night. It was excellent. We were able to get into our room around 2:00 p.m. I had gone to the Shopping Center and picked up some refreshments, snacks, a couple of travel mugs for the cruise, and a few other items. We continued to enjoy the beautiful weather around the pool while we waited for our third couple to arrive. We were in room 212. The room was clean, it was a good size and had a fridge. Our view was of the McDonald's. The bed was comfortable. There plenty of towels. The room rate included a breakfast. On the main floor across from the reception was the breakfast area. The selection of hot items changed daily. There was eggs, bacon, pancakes, waffles, boiled eggs, toast, bagels, cold cereal, pastries, fruit, juice, oatmeal, coffee and tea. A decent assortment. Close to the elevators was a single desk with a computer and printer for use of the guests. There was free WiFi for guests, the quality was pretty good. All of the staff acknowledge you in passing. They are extremely friendly and hard working. I apologize for not remembering the names but the female on reception was there every day during our stay and was very accommodating and helpful. She provided advice on the Water Taxi and had a coupon for us. Her information was very helpful. I observed our driver cleaning garbage cans, washing windows and doing some other tasks. They all work hard to keep this hotel in good repair. It is a very busy hotel. If we are back in the area I would definitely stay here again.

    5
    « Great night waiting to cruise »

    Great location to airport and cruise port. Beautiful pool area and comfy spacious rooms. Breakfast was typical continental breakfast but we knew that going in. Service was excellent. I would definitely stay here again! A little pricy but included airport shuttle and was comparable to other hotels in the area price wise.

  • 4
    « Great stay »

    Great place to stay, we were there just overnight but it was very good. the staff were very friendly and helpful with our continuing trip. They picked us up at the fort. Lauderdale airport for free and were able to help us to find transportation to Port of Miami with a affordable fee.

    5
    « Prompt service »

    Zero problem stay. I got picked up from the airport within 10 minutes - during a thunderstorm that had the airport at a stand still. Checked in in less than 5 minutes. There are places to eat next door and a plentiful free breakfast. Nice pool too. Hotel and rooms are clean. All good.

    4
    « Ft. Lauderdale Best Western »

    I enjoyed my stay at this Best Western the first time I stayed there in March so in May when I needed to be at Ft Lauderdale I went back to the same Best Western. The breakfast was appetizing with a great variety of items such as scramble eggs, sausages, toast, bagels, pancakes, waffles and yogurt. To drink there were choices of juices, coffee, hot chocolate, and tea. All the employees were very attentive and pleasant.

    4
    « Slippery »

    I checked out around 12 noon, the hotel is very busy during this time. In the lobby at the front desk and throughout the lobby the maintenance man was mopping the floor. It was very wet and soapy and extremely slippery. Why is this being done during a very busy time of the day. I almost slipped and broke my head open on the floor. My friend had to catch me. I even saw other people slipping and almost falling down. This mopping needs to be done at a slower time of the day or night, not during the busiest time of the morning.

    4
    « We like Best Western »

    We have stayed at many BW and always find the staff and hotel to our liking. They may not all be new and beautiful but they sure are nice and clean and just what the average person needs for a great place to stay when they are traveling.

    2
    « poor quality »

    front desk people are very rude and not willing to help at all,also we stayed 4 nights and 3 nights of that we didnt have a room service,wash room wasnt work properly and when i ask they said all rooms has the same,also the most uncomfortable bed we had because we could feel the springs on the bed and i ask more blanckets to cover it,they gave my 3 but still not coomfotable at all so if i have a bed like that i probebly give it to dump, i ask them about it and they said they are from china and all room has th same, when i got back to vancouver and call them about all the problems they said i had to leave and go to another hotel(such a good customer service) by the way it was my first time in miami and i didnt know anything about that place and no time to look for other place soooooooooo bad experiance,never back there

    5
    « Surprising! »

    I was very pleased with this hotel. it was clean and near the airport which is where me and my husband for a flight our of Ft. Lauderdale the next morning. The front desk was helpful. Parking was very easy. And it was not far from the main attraction, Ft Lauderdale Beach. We would definitely stay again :)

    4
    « Friendly »

    The staff are very friendly and helpful. The rooms are very nice and they have a great pool use as well. The location of the facility is great it is next to a little plaza with food and shopping, making your stay even nicer.

    3
    « Pleasant Stay ! »

    Stayed at Best Western Fort Lauderdale Airport / Cruise Port from Sunday 24th April until Friday 29th April. I must say I was pleased with room very clean and tidy. Complimentary breakfast and the convenience of stores nearby was a plus. Also like to highlight ERICA she was really helpful, made me and my friends feel at home "Package!". All in all it was time well spent. Thank You ERICA!

    3
    « average »

    nice place, cant expect a lot for a value price---rooms were clean, neat. breakfast area was nice. again, --manage expectations, you cannot expect a marriott but if you are looking for a clean place, this will do

  • 4
    « Excellent Pre-Cruise Stay with One Exception »

    WE are currently staying at the Best Western Fort Lauderdale Airport/Cruise Port and have had an excellent experience, with one exception: the complimentary shuttle from the airport. We called the hotel twice, and twice we were told that the shuttle would arrive in 10-15 minutes. Neither time did the shuttle appear. We finally had an airport employee assist us. The total wait time in rather warm and humid Fort Lauderdale: nearly an hour. Once we arrived at the hotel: smooth sailing! Beautiful room, comfortable king bed and very good breakfast with fellow pre-cruisers.

    4
    « Excellent Choice for a Pre-Cruise visit »

    This hotel was a really good selection for our late night flight arrival before a transatlantic cruise beginning the next day. Warm welcome, room was perfect, and rapid confirmation onto the separate cruise port shuttle the next day. Although extremely crowded, the staff was wonderful and handled the large volume of guests expertly. Morning free breakfast was quite good and even though we were only on the property 11 hours, everything we needed was fulfilled.

    3
    « It was "okay" »

    I am not inclined to fill these reviews with negatives, but management needs to do some better work to improve the service provided. For a BW, I found it disappointing. From the Airport, where we were unable to find a way to call the hotel [curse the lack of pay phones/hot line call ins] to arrange for a shuttle to pick us up. So we paid the $20 for a cab... The clerk on duty could not have cared if we checked in or walked out...he was not surly, but just didn't show any life or concern to welcome me as a guest. The room was adequate [this is our third - and probably last] visit to this BW. The breakfast the next morning was also fine, nothing wrong with it...my concern is the attitude which seemed pervasive through all the staff in the place...it was an odd feeling I don't often get in motels - especially one like this which caters to the pre-cruise crowd.

    5
    « Great Pre Crise Lay Over »

    Used this Hotel for a two night pre cruise layover, having travelled from the UK, England. Check in swift and smooth after using the complimentary shuttle service from the airport. The room had a King sized bed, en-suite facilities, with nice seating area with fridge, microwave, Breakfast was complimentary and excellent, once again the staff were very friendly and happy to offer any help and assistance. The hotel had a small pool which had high quality pool side seating provided. Near to the hotel is a 24/7 McDonald's and a small shopping complex. which has a number of outlets selling clothing, a supermarket and a number of eating options, Wendy's, Asian Restaurants, Dunkin Donuts and a great bar called Slackers Bar. Hotel also arranged for transportation to the Cruise port for $8 per person. All in all well worth visiting, we will use again.

    1
    « Motel cancels our reservation, leaving us with no room to stay »

    On Saturday, March 26, 2016, my wife and I flew from San Francisco to Fort Lauderdale for a three-week cruise to Spain, arriving at the Fort Lauderdale airport about 11 PM. It took about 45 minutes to wait for the shuttle and get to the Best Western Fort Lauderdale Airport/Cruise Port. When we arrived, we gave our name to the night clerk, and he looked up our reservation. Then he told us that our reservation was cancelled by the hotel because of a credit card problem. We knew nothing about the cancellation or credit card problem, since we were not telephoned, emailed, or otherwise notified. He also told us that the motel was full that night, and no rooms are available. Tired and hungry (we are both diabetics and had no meal since breakfast that morning), we could hardly believe what he was saying. We assumed this must be a mistake. We made the reservation months ago, we had a reservation confirmation number (670344572), and we received an email titled "We Look Forward to Your Arrival" a few days before we left home. The credit card we used while making the reservation was, ironically, a Best Western MasterCharge from First Bankcard, with less than $500 in active charges and a $15,500 credit limit. We have used it dozens of times to stay at Best Western motels, Before we left home, we contacted First Bankcard to give them the locations where we might be using the card during our cruise. By the way, we also possess a Best Western travel rewards card at the Diamond level, with over 50,000 points currently on the account, and we have a FICO score of almost 800. At this time, our only alternative appeared to be to go back to the airport with our luggage and find some chairs to sleep on in the terminal. The night clerk then started to make some phone calls and after about 15 minutes, he found a vacant room at another motel across the street. We took that room and stayed there the rest of the night. What a fustrating experience! Actually, we were giving the Fort Lauderdale Airport/Cruise Port motel a second chance. On a previous stay last year, we waited outside the airport terminal for almost two hours for a shuttle at the hotel pickup location, making at least five phone calls to the front desk (each more angry), and finally had to take a taxi to the hotel. The motel manager reimbursed us the $25 taxi fare the next morning, but he did not seem concerned about the poor customer service. One other recent incident with Best Western. While checking into a Best Western motel in Fernley, Nevada, we used points for the room, and the clerk pointed to a rubber-stamped notice on our receipt. The notice said the motel only received $30 reimbursement and requested an additional amount from us to make up the difference. Of course, I put a zero down, but the whole thing seemed very unprofessional. Obviously, we will never stay again at the Best Western Fort Lauderdale Airport/Cruise Port. Our long waits at the airport hotel shuttle landing showed us the many different motel brands (Sheraton, Courtyard, Holiday Inn Express, Hampton Inn, etc.) that serve the Fort Lauderdale airport and how much better they provide shuttle service, a key reason to stay at a local motel near the airport and cruise port. We have had many enjoyable stays at Best Western properties, but these incidents greatly diminish our trust in the Best Western brand. They have lost a good customer: we will spend our money for lodging elsewhere in the future.

    4
    « Last minute plan »

    This was better than what I expected considering it was a last minute plan. The room was nice and clean and the bathroom was very nice. They had complimentary breakfast and shuttle service that was available 24 hours. Exceeded my expectations for Best Western. I would stay at this particular hotel again.

    4
    « Good place near the airport »

    I stayed here so we'd be close to the airport for our departure the next day. We were just looking for a place to crash and this was fine. I liked their breakfast sausages. There is also a German restaurant about 3 blocks away.

    3
    « Convenience »

    Close to port and airport. Next door is a McDonalds. Rooms are clean. Not recommended for a vacation place. You can drive to the restaurants, beach and shops . They cater to the pre and post cruisers and flyers. We had to catch a plane at 7am. and it was great for that. Thats about it.

    3
    « Nice, clean place and close to airport and cruise port, free breakfast »

    Decent place, ok breakfast, clean large rooms, great Wifi, close to airport and 10 min to cruise port, free shuttle to airport, close to stores and restaurants. The staff were very nice, there is a McDonalds next door.

    4
    « Florida trip »

    We visited Florida from Ca for our first time so had no clue about area or your hotel. We trusted the pictures online to decide to rent your hotel room but to our astonishment, we were disappointed and surprised that the pictures of where hotel was located was not what showed on the website! We were told by our car rental agency that the pics were of your hotel on the beach mins away from your 84 state st location. But reason we still gave 7-8 rating for this location was for the money we spent around $94 for one night then going rate for hotels in the area; the room and service was great but do suggest you guys use different pics for your different locations so people like us who are new to the area don't get misrepresented! Thanks

  • 4
    « Pre Cruise Hotel »

    If you are looking for a basic, reasonably priced hotel that is very clean, with comfortable beds and well appointed rooms, nicely kept grounds, this is the hotel for you. Well positioned from the Airport and Cruise Port and next to a fairly good shopping mall in case you have forgotten any thing. This is for you. The only complaint we could had for our 4 night stay, but not really a complaint; at breakfast the waffle machine was not working.

    4
    « very convenient »

    very happy with convenience of hotel and the shuttle provided to and from the airport. Slamming doors and yelling kids at 5 am was sleep disturbing but the only problem. Great German restaurant down the street

    5
    « Port Everglades »

    Best Western is the best place to stay when you are going on a cruise. They make sure you get to the port on time and back to the hotel after the cruise. They also provide transportation to the airport which is a major plus for me and my family.

    5
    « Excellent location, good price and amazing service »

    Erica from the front desk went above and beyond for device. She offered to see what she had from the continental breakfast because we just arrived to the hotel and missed breakfast. Answered all our questions and was very helpful. Our shuttle drive Jamie was very helpful as well and went above and beyond to help us with our luggage. Jamie helped get our lock off the luggage because I forgot the key at home. The staff was ver kind. The hotel and rooms very clean including the pool. Excellent location for shopping next door with restaurants. We will definitely be staying there again.

    4
    « Nice Hotel, But Port Transportation Partner Dishonest »

    Hotel was very clean, nice amenities, friendly staff. However, the transportation company they partner with are less than honest. They sell you a round trip transportation to cruise port for $60, and then the hotel tries to charge an additional $32 to go to the port.

    5
    « perfeito »

    awesome place and very nice located...near it you can find restaurants and some fast foods, such as burger king, mcdonalds and dunkin donuts....clean and warm rooms, nice people and a awesome breakfast for free

    5
    « Pre cruise »

    Great hotel! Very clean, great price, offers $8 transportation to Celebrity cruise Port Everglades, cheaper than regular transfer fees. Comfortable beds, nice staff. The place even smelled great! Continental breakfast included. Excellent experience!

    4
    « Multiple stays »

    We had two cruises booked so stayed here pre, mid and post cruises. The first night we were told that the thermostat control was on the wall. It wasn't. Instead you controlled via the air conditioner itself. The second time we just assumed that even though there was a sign that we would control the air conditioner at the site instead of looking all over for one on the wall. The third time we were greeted at our Diamond status, nor were we offered a "goodie bag" but we did get the largest room available. I just wish there were more pillow options than feathers. They do cover part of the cost for a shuttle to the port ($8 per person for the shuttle) but you have to pay the full $15 per person for the return trip. We also used their free airport shuttle. They provide a map of the local area with several restaurants identified that are within walking distance.

    4
    « Convenience and decent price for airport location »

    I checked places near the airport and this was priced most decently. I was nicely surprised at the appearance and cleanliness of the rooms. Pool area was average. Breakfast was average but eggs and sausage were offered beyond cold options. Free airport shuttle service made it lovely!

    3
    « Good Hotel »

    Rooms are clean with basic amenities, but very dated. Beds are comfortable, rooms are fairly quiet, but can definitely hear through the walls. Breakfast is very basic, but fresh. While it is not very close to an amenities, it is good for pre or post cruise stay. Hotel charges $8 per person for ride to cruise ship terminal

  • 3
    « Pre-cruise stay »

    Nothing too remarkable about this location - it was good value, a good location (close to the cruise port) and had an adequate breakfast (although the breakfast room was overflowing with cruisers on the morning we were there...on Dec. 20, 2015...no surprise there!) We were even given a goody bag with chips and bottles of water when we arrived late in the evening - that was really appreciated! The shuttle service to the port was efficient and staff (of the hotel and the shuttle service) were friendly and helpful.

    3
    « Good Location »

    Not to bad for the location and the pricing. The night before my flight I always look for the convenience of a hotel near the airport. This hotel was for convenience only. Easy hotel parking but no free breakfast.

    2
    « Smelly room with prank calls »

    When first walking in the room had a very strong smell of cleaners! We were told that all the rooms had just been cleaned and would smell the same. We got woke up at 1:40am by prank calls. Maybe they need a makeover!

    4
    « Good airport/cruise location »

    On recent trip to the Florida Keys, stayed at this hotel for the one night before a mid morning flight home. Our basis for staying was free airport shuttle. Surprised by a well decorated room and very comfortable beds. Friendly staff, free breakfast and of course free shuttle to airport. Please note it appears that cruiseport shuttle is not free. The location is great. Short walk to a small strip center with several restaurants, a good german restaurant across the highway (easy cross at traffic light), and two fast food establishments. We would stay here again for a night before or after a flight.

    3
    « Price gouging »

    Outrageous Price Gouging. First of all this hotel is an $89 a night at best. My rate went from $149 on the first night to $199 on for night 2 to $269 on night 3. You be the judge. I am a platinum member that obviously means nothing. Room are not bad but need updates.

    5
    « Excellent for the price »

    This is a very good small hotel. They seem to do everything right. The room was clean and the bed was very comfortable. We were only there overnight so didn't have time to check out the pool. We had to leave early to catch a flight but the free breakfast was ready for us at 6:00am as advertised. The little buffet had scrambled eggs, sausage, make your own waffles(?), a few cereals, oranges, yogurt, toast, bagels and commercial muffins & danish.

    5
    « VERY GOOD PRE-CRUISE HOTEL »

    We were very pleased with this hotel. The staff was very helpful and welcoming. It was in a very good location and we felt very safe. The pool was nice and the room was clean and well kept. Would definitely come back.

    5
    « pleasure trip »

    Great place to stay. clean and spacious; excellent pool with easy access close to port and airport excellent transport service suggest you book rooms very early as they get pricey this time of year morning meal very well presented and the food is plentiful

    5
    « Excellent Quality for the Price »

    Hotel staff was extremely pleasant and accommodating. They were well informed on the procedures for getting to/from the port which made the process less stressful for passengers cruising for the first time. Breakfast included hot and cold items, however, the seating was limited. Outstanding location - very close to both the airport and port for cruises.

    4
    « Perfect Pre-Cruise Accommodations »

    Great place to stay the evening before our cruise. Complimentary shuttle from the airport and a shuttle readily available to the cruise port which we used for after the cruise too. Lower priced than most in the area. Room was clean and beds were comfortable. We would definitely stay here again.

  • 4
    « Clean and friendly »

    Truth be told, we chose this hotel based on price, as it was the least expensive, that appeared clean, that wasn't too far from Port Everglades. Lobby is small, but very clean and the staff is friendly. Breakfast was better than expected! We thought it was going to be cold cereal and danish, but they also had eggs, waffles and breakfast sausage. Our room was on the 2nd floor, very clean and fresh, bathroom appeared to be newly renovated. Air conditioning worked great! Close walk to restaurants and stores for any last minute necessities. Shuttle drivers very friendly, not too long of a wait at the airport when we arrived. Very organized shuttle service to the pier.

    5
    « Great hotel near airport with easy access »

    We stayed one night in this Best Western, to be closer to the airport for any early morning flight. It was a great location with easy access to places we were going, in particular easy travel access to the BB&T Center in Sunrise for a concert.

    4
    « Cruise Port Motel »

    We stayed at this location one night pre cruise. The air port shuttle was free and arrived fairly quickly. The check in was fast and the staff friendly. The room was clean and quiet. Breakfast was good with some hot foods. They provided a shuttle to the cruise port for a nominal fee. And we were able to get a ticket on the same service to be picked up after the cruise for a ride to the airport.

    3
    « No Problem With Our Stay »

    Flew into FLL. The free shuttle stop is to the right when exiting the terminal and down toward a sign on an island. We called for the shuttle and told it would be about 20 mins. but it must have been on its way from another trip because it showed up as we hung up. The front desk (night) was not very energetic or enthusiastic and we were advised that we could not have the king bed room we reserved since BW does not "reserve particular rooms"(?) The two queen beds worked out. Anyway, the day desk was very pleasant and informed. The complimentary breakfast was surprisingly good. The location is not very good - there is not much to do in the area. A strip mall is next door and other chain hotels are in the area. You can walk to the Secret Woods Nature Center up 84 which is a little hard to spot but anything else and you'll need a ride. We took a bus everywhere. We were there for two nights and had no complaints. Agree with other reviewers that as a place to crash waiting for the next leg of your journey, it's okay.

    1
    « Poor service and communication. »

    I booked this stay using my points, however when i checked out i was charged for the nights stay as well. When i noticed the charge on my credit card i contacted the Hotel directly and i was told to speak with Alejandro and that he would contact me the following day as he was not in. 4 days went by with no phone call so I called Alejandro and he advised a refund was sent to my credit card and i should see the reversal in about 5 days. Unfortunately, it has been 2 weeks since and the charge has not been reversed and i have left several messages with Alejandro of which he has yet to return a phone call. Also, upon checking in we had requested early check in after our cruise, i understand that it is a very busy day for hotels, and when a room was not available for immediate check in i put my name on a "list" for a phone call when one was ready. We left our bags and spent the day In Fort Lauderdale finally returning at 6PM to check in. During that time we did not receive a call to let us know a room was ready and all the bags that had previously been stored away were all gone. Overall, poor experience with this hotel. It is unfortunate that i now have to advise my credit card company of a disputed transaction. I certainly will not be staying at this hotel again.

    4
    « Good place to stay prior to cruise »

    We stayed here last night. We took the complimentary shuttle from the hotel (we called when we got our bags). We were checked in by 1 pm. The king rooms weren't ready, so we took queen. We walked to a nearby strip mall for lunch and walked 1/4 mile to dinner. Not a lot of restaurant selections nearby, but we were fine and enjoyed both restaurants. The room was clean, but it could use some updating. The shower was amazing, with lots of hot water. The front desk staff, Cesar, was informative and helpful with checking us in and booking our shuttle to the port ($8 per person)

    1
    « Warning! They'll cancel your reservation made months in advance. Stay elsewhere! »

    We were looking forward to staying at this property, having made a reservation 5 months in advance. When we arrived at the airport I called to find out what time their shuttle would pick us up, they said they "overbooked" and cancelled our reservation claiming they had the wrong credit card on file. Not only that, the rude front desk person refused to try and re-book us at an area BW. They claimed to have tried to reach me by phone. Yet, once we landed there was no message asking me to call them back. Hmmm. I'm a Platinum BW member and yet this is the service I received from this property?! Folks, you have a choice where you stay in the Fort Lauderdale area. Take my advice and stay down the road at the BW airport south for a few bucks more. You get the very same services, without the chance of the property "overbooking" the day you arrive and arbitrarily canceling your reservation made months in advance.

    3
    « Broken WiFi, staff unwelcoming but efficient »

    It's not like I need my butt kissed, but at least smile. The front desk lady was disinterested in courtesy. She said she can't look up my rewards number by email. Every other Best Western can. She just didn't want to. The wifi doesn't work. She said she reset it, but it is still down. It comments, but no internet. Sorry, but that is enough to make me never want to return these days. Room is clean. Close to airport and cruise port ($8 shuttle per person for a two mile ride. She said cabs were $20 which I doubt.) Good strip mall across the street with good shopping, a sports bar and some nice restaurant choices, as well ad department stores, etc.

    5
    « good stay here »

    excellent and exceptional breakfast with a good choice of food and very helpful staff. It is very handy to stay there when going on a cruise as it is quite close to the airport and cruise lines. the hotel is very clean and the beds are very comfortable and the rooms are kept very tidy. We will stay again before flying home at the end of our vacation.

    3
    « nice enough »

    The staff was friendly, helpful and courteous. Decor is a bit odd (red walls?) and the location doesn't seem to be central to anything. But we arrived quite late so didn't get to look around much. They had a nice shuttle (nominal fee) service and offered a courtesy place to hang out waiting for your flights or cruise. Breakfast was pretty good. Did not use the pool or anything. Price was reasonable.

  • 4
    « If you book room months earlier - double check price »

    Great location before going on a cruise. Great restaurants close by to walk to: Old Heidelberg & Slackers. Also to stock up before our cruise is a grocery store and liquor store. We enjoyed the pool too.

    4
    « Nice »

    Not to bad of a place to stay free pickup at airport and free shuttle to cruise port.very nice rooms were well kept check in was good .staff was very friendly no complaints at all.would stay again when in town

    5
    « Very good value »

    Very nice breakfast. Good price for the night, quick shuttle from FLL airport and it was clean and taken care of. Would not hesitate for an instant to stay there again. We ended up cruising out of Miami and flew into FLL since it was cheaper. It was very convenient and easy to do that and I am currently planning a similar trip in the future.

    3
    « Hotel Accommodation »

    Overpriced for the age of the hotel. It was okay otherwise. Not many movies to watch. Breakfast was average. Shuttle from the airport wasn't clearly marked from the luggage arrivals check with hotel prior to your arrival.

    3
    « Not bad good, for a one night stay to go to port. Plus they provide complimentary breakfast, free airport shuttle »

    Not bad good, for a one night stay to go to port. Plus they provide complimentary breakfast, free airport shuttle and $8 port trip per person to port and from port back to airport on day of return. I would recommend this hotel to others close to port

    4
    « Very Friendly Hotel »

    I have stayed there a number of time and found the staff professional, helpful and friendly. It's very convenient if staying over between flights and cruises. The shuttle service is an asset. Internet service is available for printing those boarding passes. The breakfast offers an good assortment of different breakfast for all customers.

    3
    « Large rooms »

    Stayed here before our cruise. The rooms were large and clean. Hotel shuttle bus from airport very unreliable though. We were given 4 differing times that we would be picked up and waited over an hour. Had we known we would have taken a taxi. There is only one restaurant within walking distance and no where to eat dinner in the hotel although there was a complimentary breakfast.

    4
    « Nice and clean »

    Good place to be near the airport. Nice and clean. Would recommend to anyone needing an overnight before or after a cruise or flight. Convenient location. Beds very comfortable. No issues. Highly recommend.

    5
    « Great Place »

    Wonderfully maintained property, with Ms Erica at the front desk, ALWAYS, having a smile on her face, and doing whatever to make our/your stay the most pleasant. Most certainly going to stay there again next year Nice little bar and grill (SLACKERS) situated in the strip mall just next to the property. Great food, and very well managed.

    5
    « Excellent overnight stay! »

    Very satisfied. Staff was pleasant and informative. We enjoyed a clean room, free Internet service. Room equipped with coffee maker, fridge and microwave. Enjoyed free breakfast. Great choices such as scrambled eggs, sausage, bagels, yogurt, juices, coffee, etc. Would highly recommend.

  • 5
    « Great Place for a No Frills Stay »

    Very Clean and well staffed, full breakfast even thouhg some said it was only continental. Free parking and wi-fi. Comfortable beds and large rooms. Nothing fancy but good service, friendly and very helpful.

    4
    « Comfortable Nights Rest »

    Stay at the BW in January for 1 night before boarding our cruise ship. Hotel was clean and comfortable. Staff was friendly and helpful. No Starbucks close by, but we found a great Cuban coffeehouse next door. Good stay. Reasonable rates. Would stay there again.

    5
    « Great Pre and After cruise hotel »

    I have stayed at this hotel a few times and each time the staff has helped to make my trip a memorable one. Special thanks to Edwin, the over night Manager. Warm, friendly and helpful. Hotel is neat, clean, offers many amenities from a great free breakfast to the pick-up and delivery to both airports and the cruise ships .

    1
    « One star hotel, five star prices »

    This is the worst Best Western at which I've stayed. On days on which the cruise ships leave the port, they raise their rates outrageously. Shuttle to cruise ship was not as promised (could not accomodate our group) and late.

    5
    « Florida trip »

    Close to Airport. Staff was great very polite and professional. Rooms are Clean and tidy. Breakfast had a nice assortment and fresh. i would defiantly recommend this hotel. Best western is a great place for the Value. comparison to the competition.

    4
    « cruise port »

    Hotel has a great location very close to the port. Friendly, helpful staff. We have been staying here for years when cruising out of Ft Lauderdale. Have tried other hotels in the area, they were not as nice.

    4
    « Cruise Vacation »

    Location, location, location. This hotel is next to two fast food restaurants and a great bar/restaurant where we ate. It was great food and a good atmosphere. There is a strip mall with a spa where you can get a pedicure/manicure if you did not have time at home and a grocery store to pick up anything you forgot or water for the trip. The breakfast at the hotel was very good but a little crowded. Check out how much a taxi is from the pier because the shuttle they use charges double what the hotel does to take you to the port.

    3
    « Overnight Before Cruise »

    This is the second time we have stayed at this property the night before embarking on a cruise out of Port Everglades. The property hasn't changed any in the three years since we were last here, as far as I can tell. The hotel shuttle, which is complimentary, picked us up at the airport and we were at the hotel by 11:15 am, due to our early morning flight from Canada. The small lobby was jammed with guests who had checked out and were presumably waiting for their transfer to either the Cruiseport ($8.00) or the airport. When we finally squeezed our way to the front desk, we were told we would have to wait until 1 pm for a room to be available. Not good news since we had been up since 2 am Florida time. We went out by the pool and used the free WiFi to pass the time. We were able to check in as promised at 1 pm. The room was the same as three years ago - dark and tired looking but everything worked and the bed was comfortable. Had a fairly good night and enjoyed the free hot breakfast in the morning. The staff seem anxious to please and make the best of what they have to work with. In summary, this is an acceptable location for a one night pre-cruise stay, and is more reasonably priced than some of the competition.

    5
    « cruising out of Fort Lauderdale »

    We stay at this hotel every time we cruise out of Fort Lauderdale. The rooms are large and clean. The staff is great. The plaza next door has everything you need, groceries, restaurant/bar, etc. There is a great German Restaurant across the street from the plaza too.

    4
    « Very Pleasant »

    Other than the numerous phone calls to get my Air Conditioning fixed, it was a very pleasant stay. The front desk employees (Erica, Ana & Teddy) were all very pleasant & helpful. The location is very convenient to the FLL airport & other places.

  • 5
    « vacation review »

    Very helpful, clean roomy rooms, next to shopping and cruise ship ports. access to shuttles and taxi, near car rental lots and highways. Would recommend this hotel, plan to return, on our next Florida trip.

    5
    « Ft. Lauderdale Airport Hotel »

    If you are in need of a short stay hotel near the airport or cruise port in the Ft. Lauderdale area, this is a good choice. Rooms are generous in size, they have reliable wifi with a computer plus printer, and the breakfast was above average for hotel breakfasts.

    5
    « Great Place for pre-cruise stay »

    Stayed at this hotel on Jan 22d prior to a cruise the next day. Hotel was very clean, had good wifi, and Erika at the front desk was great. Bubbly personality and answered all your questions. Is next to a strip mall where you can have a meal and purchase last items for your cruise. Offered free shuttle from the airport and arranged shuttle service to the port for $8.00 per person. Had a continental breakfast so you wouldn't starve. I will be staying at this facility my next time for a cruise at Port Lauderdale.

    5
    « excellent »

    very nice hotel and the woman working the front desk when i checked out is the best. i really like this hotel, its clean and the area is ok. the breakfast is ok, good coffee and food selection. its great if your in a hurry and just want to fill up quick and get out side to do whatever or rush to the airport for your flight.

    2
    « holiday pre cruise »

    We had a cruise flights, private transfers, and hotel, ( Best Western Fort Lauderdale,1221 W State Road 84 Fort Lauderdale, Florida, 33315-2349, US) booked through our travel agent After flight problems which meant a lot more travelling we arrived at Miami airport 08 Jan, and was met by our transfer, handed him the documentation and he took us to the hotel, around 6pm, the two of us been awake for 48 hours. We went to check in to be told no reservation had been made, after confirming it was the correct hotel we were forced to pay again for a night's stay as we needed to sleep. On our return I contacted them who later got back to us, saying ''Unfortunately, we did not find a reservation under your name in our system; some third party bookings do not link to our system to be viewed''. I may add we had a very enjoyable stay but this caused unnecessary stress after a long journey. very nice breakfast after a badly needed rest

    4
    « Nice Best Western »

    Overall, a very nice stay. We stayed one night before our cruise and one night after. Both times were satisfactory. First floor is considerably noisier than the second floor. Staff is very pleasant. Our second floor room on the second stay was HUGE! Room was clean as was the bathroom. We will stay here in the future when we are in Ft Lauderdale. Stayed across the highway last year at the Holiday Inn and it was $50 more per night than the Best Western, so it's also a good value.

    3
    « Overnight before cruise departure »

    Clean and comfortable,hasn't changed in a decade.Considering this hotel was fully booked,it badly needs updating. Are for Free breakfast is far too small when hotel is full. Short staffed at night,service desk was harassed and unpleasant

    3
    « Meh »

    The rooms are clean but the hotel is older which means it wasn't built with the forethought of noise from the halls or outside as heard inside the room. The coffee is awful, but there is a Dunkin Donuts and McDonald's next door.

    5
    « Staff Makes all the Difference »

    We arrived at this hotel late in the evening and were greeted courteously and checked in efficiently. The room were were assigned to was attractive and well appointed but had a musty smell to it. We thought this was due to the local high humidity and heat. We asked the housekeeper (Rosa) the next morning to spray some Febreeze to alleviate some of the smell. She immediately went to Erica at the front desk and told her about the smell in the room. Erica urged us to move to the room next to ours and explained that they had had a malfunction with the sprinklers in the room we were in and thought it had been all dried out, but apparently needed more attention. The room the staff helped us move to was identical to the first one, but had no musty smell. The staff were very apologetic and checked back with us later to make sure everything was good with the new room. We would happily stay at this hotel again. The (included) breakfast was very nice and was plentiful. The shuttle to the cruiseport (arranged by the front desk) was only $8.00 per person.

    1
    « BEWARE this is a nasty hotel, it's all about the cash »

    My wife and I arrived late Friday night, we were leaving on a cruise the next morning, after checking in we went back to our room (#120), it smelled like mold and urine, I understand an older hotel in the humid Florida climate would probably have some smell to it but this was ridiculous, after the first 60 seconds we decided there was no way we were sleeping in this room, the desk clerk told us there were no rooms available and said he would talk to the manager in the morning about a refund, then started calling other hotels to find a room (surprise, surprise every hotel in Fort Lauderdale was completely booked), thank God for Dennis the taxi driver who called in a favor and got us a great deal at the Hyatt. The next morning Alejondro from Best Western called to tell us the room smelled fine and would not refund any money. to make a long story short do not stay at Best Western Fort Lauderdale airport....

  • 5
    « Friendly Clean and Accomodating »

    I stayed here for only one night, but the excellent service I received has caused me to keep their business card handy for my next trip back through Fort Lauderdale. The room was clean and the staff was very helpful. They provided prompt shuttle service from the airport as well as to and from a local restaurant. Erica, Shonda and Mr Kemoy made me feel very comfortable as well as safe. I look forward to staying here again.

    3
    « satisfied with accommodations but not service »

    we waited at the airport for over 1 hour for complimentary shuttle service after calling three times. the room was fine, but we had booked for early checkin if possible, and even though I believe there was a room available, we did not get in until exactly the 3;00 checkin time, when surprisingly there was more than one room that we could choose from. we were promised a discount for our inconveniences, but did not receive what we were promised.

    5
    « Pre-Cruise Service is Outstanding »

    I have used this same motel three times and have not been disappointed once. They take the stress of being in a strange environment and its location has a large choice of food establishments and product stores within walking distance.

    4
    « One night before cruise »

    Hi, I stayed at this hotel one night prior to a cruise. The hotel was clean and in a great location. Walking distance to grocery store, McDonalds, and gas station. Free shuttle from the airport and the breakfast served the next Moring was good. Staff was friendly and informative. I would definitely stay at this hotel again

    4
    « close to airport »

    Upgraded since we last stayed here, finally quiet air conditioning! Clean, quiet room. Pool was small and cold, towels were very small and thin, had to ask at the desk. Shuttle to and from airport services several hotels, delays to be expected. The wake up call was 1/2 hour early. Breakfast not bad, eggs and sausage as well as standard light continental fare. Ten minutes to airport, so this is a good option for an early morning flight. Old Heidelberg Restaurant 1/2 mile away worth the trip. We would stay here again.

    5
    « Great hotel »

    Clean, breakfast included, non smoking, pool area is good. Staff is awesome. Hubby and I stayed there for two nights and it was a really good experience. The price was good and the rooms where clean and a good size. The wifi is free. A great stay for a good price.

    4
    « Comfortable, Quiet & Clean »

    Stayed here one night prior to boarding a cruise. Arrived 11pm no problem with airport shuttle. Room was spacious, clean and quiet the bed was one of the most comfortable I have come across quite a surprise as I am used to finding concrete like beds in hotels now. Breakfast was adequate and shuttle arrangements to cruise terminal were efficient and reasonable priced.(don't think of walking its too far) If you need a brewed coffee in the morning there is a Mcdonalds next door.

    1
    « NO AIR CONDITIONING »

    This was the most expensive rate for a low quality, dirty place. Customer Service was absent. A repair person was promised to fix the air conditioner. The person never showed up. The night was spent in 80+ degree room temperature. When the front desk was notified, we were bombarded with comments from the clerk. He commented that he had no life and other depressing sad things. I would never recommend this place. I have been in many Best Westerns, but this one took the cake. I can overlook many things, but bad customer service gets no out-of-jail free card. This reflects poorly on all the employees. The morning breakfast was absolutely disgusting. We threw all of our food in the garbage where it belonged. I urgently plead that all future customers avoid this dump! Upon our arrival, our room had the odour of cigarette smoke. We had to wait 2 hours for check in. So, not only was our first room smelling of smoke, our second had no air conditioning. The clerk told us that our second room was the best they had. If that was the best they had, then I cannot imagine what the others rooms looked like.

    5
    « Good Value »

    We booked this hotel for the trip advisor ratings and were not disappointed. The shuttle pick up from the airport was timely (about 10 minutes) the directions to meet the shuttle were perfect. Nice room, efficient check-in and check-out. McDonald's next door. Erica, Watson and Cesar were very helpful. We appreciated the shuttle service, helpful information and breakfast. Stayed prior to a cruise.

    4
    « Comfortable »

    We booked in here for the day as our flight wasn't till 11 pm room was large clean and comfortable with a good tv. Staff were friendly and accommodating. Microwave and fridge in the room and free shuttle to the airport. We would definitely stay again .

  • 2
    « Terrible »

    My stay was extremely unsatisfactory, room was never cleaned during stay, never received fresh towels, ac never worked, checked out at 4 am on check out day because we could not tolerate the sweating and uncomfortable heat. The staff was rude and the manger was even more rude. The manager did nothing to resolve any of the issues

    4
    « Great place to stay before a cruise. »

    This is the second time staying here before a cruise.The staff was friendly and helpful. Check in was easy, after check in the staff gave a paper to place on our dashboard and informed where to park for our 10 day cruise. They have some changes from our last stay, changes to the good. They upgraded the breakfast area and bar .We arrived about 4:00pm, after getting settled in, we to the sports bar for a drink before dinner. We stayed in the bar for dinner, good choice. I had a great hamburger, my wife had a Philly steak and loved it. Kudos to the chef. The free shuttle arrived at 9:30 the next morning and we were at the cruise port before 10:00. At check-in, the front desk gave us a phone number to call to be picked up after the cruise. The shuttle arrived in 15 mins. From the time we left the ship, unloaded our luggage and loaded our car, we were on our way home in 30 mins. When we sail out of Ft. Lauderdale again, we will be staying at the Best Western for sure.

    1
    « Damp, Dated and Dingy »

    I read the hotel description and it said it was a new hotel, if that's so then someone better check because that's not what it is ! Arrived today to 2 large buckets in the lobby catching dripping water from the ceiling, waited half an hour to check in because there was only 1 person at reception. Got off the elevator to carpets that were filthy, the room is outdated with beaten up furniture that has been touched up with a marker countless times. Carpets in room are also filthy, won't take my shoes off. Worst thing for me is the smell of dampness in the room. Spent 45 minutes on the phone with Best Western Customer Service, even they couldn't do anything. Looking for another hotel to move to, don't care that I will lose the money spent on this "Hotel" If you are ok with a 1 star rating for a hotel then this will be fine, otherwise steer clear !

    4
    « Hotel stay before cruise »

    Stayed here for two days before leaving for a cruise. People were very friendly, hotel itself was In a great spot, minutes from cruise port and walking distance to a supermarket, Dunkin Donuts(if that's your thing) and several places to eat, and the free breakfast was not bad. There was an issue with the shuttle from the airport to the hotel, it never showed and I was told to take a cab by the front desk. The price of the shuttle was deducted from the room cost, and the woman I spoke with at check in could not have been nicer about what happened. I didn't need the shuttle back to the airport but there is one available if you need it. They also have a shuttle to the cruise port for $8.00. The times are 10:30 and 11:30 am and you just need to sign up at the front desk. The hotel is on the main drag /highway but there are sidewalks if you feel the need to walk/wander. The pool area was clean and inviting and the room I had was very clean with a small dorm size fridge and microwave. There are also a few restaurants that deliver so you won't need to go out if you don't feel like it. All in all I had a nice stay and will definitely go back again next time I sail out of Ft. Lauderdale.

    3
    « Stop before cruise »

    This hotel was our overnight before getting on a cruise ship. The hotel staff were friendly, the hotel was decent and the breakfast was expected continental fair. No problems with the hotel, but the neighborhood was sketchy. Walked to the grocery store when it opened at 7:00 only to encounter a man on the pool deck with his hand in his pants. The staff called the police promptly, but there were plenty of strange people hanging about. I wouldn't walk this area again.

    4
    « best western airport/cruise »

    very nice hotel, clean a good location. shopping center adjacent to property with good restaurants and some shopping. hotel staff were great and internet was really good and free. beds were very comfortable and bathroom was clean and up to date.

    4
    « Cruise »

    Our 1 night stay was very relaxing. The room was clean and very quiet, and the breakfast was very good. The staff was very organized to board over 100 people on shuttles to cruise ships. Well done Best Western

    3
    « Good location for pre cruise sleep »

    The room had everything required. Was clean and the linens were good. The airport shuttle pickup was prompt. We took the cruiseport transportation for $8 a person and it was good. Hotel recommended a place to go for dinner which worked out well as they picked us up and brought us back along with one free drink each - it was a good dinner (Tikki Bar and Restaurant).

    5
    « Clean and Comfortable »

    I stayed at this hotel after returning from a cruise. They were able to provide me a room late morning even though check in time is 3:00 PM. The room was large, clean and comfortable. The day I was there they were steam cleaning hall and empty room carpets, which is a good thing. It shows me that they take pride in maintaining cleanliness. I would stay here again.

    4
    « Nice Place »

    The desk help (Caesar) was friendly and proficient. The room was clean and quiet. The McDonalds across the parking lot is open 24 hours so a breakfast is available before the complimentary breakfast opens at 6 am. There is an airport shuttle available. Free wifi is always appreciated.

  • 3
    « Just ok »

    The staff that checked me in..i believe his name is Cesar was really awesome and probably one of the two best things about this place. The wifi TOTALLY SUCKS...and the breakfast wich was definitely NOT real eggs was just mediocre. The location in reference to the airport is great. The bed in my room was the other awesome thing about the place. I wouldn't stay here again except in a pinch.

    3
    « Just Overnight »

    This hotel could have been better. The wifi didn't work in our room. My husband had to go to the lobby to get any type of signal. We did not have this problem anywhere else where we stayed. The rugs in the hallways also smelled of mildew. Overall I would pick a different place next time.

    5
    « Stayed the evening prior to our cruise »

    Clean rooms, very nice breakfast, free internet and close to shopping. We brought our dinner back to the hotel and sat in the lobby which has plenty of chairs and tables. We choose meals from the nearby Winn Dixie and Subway. It worked out really well for us as they had utensils, cups and napkins at the breakfast station. Great shuttle to the port for a small fee.

    5
    « Pre-cruise stay »

    Enjoyed free shuttle from airport to hotel and $8 bus to port. Close to mall and places to eat. Great German restaurant at far end of mall and across the street. Best to take cab from port to hotel rather than the bus as it cost $15 each. Internet was fast and they had a business center to print boarding passes.

    4
    « Night befor cruise stay »

    We recently stayed here before a cruise. There was a free shuttle from the airport. You may need to call, take the phone number in your cell phone. No problem. Before we went, we knew the shuttle to the cruise ship was extra. Very efficient to make reservation for next day. A van arrived at the right time and took us right to the dock. Everyone was so very helpful. Winn-Dixie and McDonalds nearby. The front desk had a map of nearby restaurants to walk to. I'd stay there again. very clean

    1
    « They stole our family's Credit Card #!! »

    Awful hotel. Our Family stayed there before a Thanksgiving Cruise - someone on the staff stole & used our credit card #. We had not used that credit card on anything else on that trip. Before or after. When we arrived back in the US our credit card company had discovered the identity theft! If that's not bad enough, the place smelled of Indian food night and day. Was dreadfully small in the breakfast area. Was totally inadequate in organizational area for everyone waiting for their shuttle pick-ups.

    3
    « OK stop off before a cruise »

    The hotel was very clean and Erica (I hope I got that right) at the front desk was very friendly and helpful. They offer a shuttle to the port for $8.00 per person. Same shuttle company pre-charged $15 per person from ship to airport on return while our friends got same trip with a cab for $15 for three of them. Lots of cabs at airport. Not much to do in the area so not a good spot if you have time to spend before a cruise. McDonalds across the parking lot but facility did not seem well managed/clean. Lots of garbage piling up in the restaurant. Also a Wendy's within walking distance and also a friendly liquor store where wine can be purchased before the cruise. Nice, clean pool outside. Reasonable value but little to do in the area without a cab or your own car. We thought we could walk to a beach from there but roads are busy and once again transportation required. On arrival, shuttle available from the airport. Need to call from the airport for a pickup. We waited close to 40 minutes for a pick up.

    4
    « Shuttle Servicde »

    Everything was fine at the hotel. We were, however, disappointed that we were charged to park our car and for the shuttle trip to the ship. The hotel advertises as an "Airport/Cruise Port" destination. The Best Western in Charlotte, NC does not charge for parking or shuttle service to the airport.

    5
    « Great Cruise Port Hotel »

    We stayed here both before and after a Caribbean cruise. Our King room was great. There's a McDonald's across the parking lot and a strip mall next door for meals and snacks. A $2 15-minute bus ride will get you to the Broward Terminal where you are 2 blocks from the RiverWalk/RiverPort district with shops, restaurants and river cruises. A big shout-out to Erica and Cesar at the front desk. They both were friendly and helpful. We used the hotel-arranged shuttle to get to the ship and signed up with the same company (All Star) to return from the ship to the hotel. The $15 per person price seemed steep until we learned the prices for taxis and other services. A big plus was that All Star had shuttles leaving the cruise port every 15 minutes. They were waiting when we got off the ship and whisked us back to the hotel.

    3
    « Average offerings »

    An average hotel. Reasonable value for cost. Close to a extended strip mall that offered some restaurant choices and shopping opportunities. Not a particularly well-off neighbourhood, but that didn't impact me. Shares a property line with a McDonalds - but again, no impact on the hotel. Pool was nice, but shaded earlier due to higher neighbour building. Breakfast options were very good. There are many similar hotels close by. Check out others to get the best deal offered.

  • 1
    « Bait & Switch »

    This hotel advertises a 24/7 airport shuttle, but in fact, does not have one available late at night. They told me they did when I called to book the room, but could not provide one for me the night of my arrival. I had to pay my own way to the hotel via an overpriced taxi. No apology was given by the hotel, let alone a discount. For the extra money I paid the cab driver I could have stayed at a much nicer hotel that actually delivers what it promises.

    2
    « OK hotel, customer service bad »

    We had to stay at the hotel after returning from a cruise in Europe and before flying back to MD the following morning. The room was ok, nothing special. The reason we choose this hotel was because I had $25 gift card from Best Western that I wanted to use. They would not apply it against my bill when I was leaving in the morning telling me that they need a managers approval. Manager was nowhere in sight - not at night, not in the morning, not when I called at least 3 times - got promised he/she will call me back, but never heard from him. I emailed the Best Western customer service on 9/21 - got a response that the issue will be resolved - still not. What a pain!!!

    3
    « just ok »

    The room and facility was clean. They checked us in as soon as we arrived at 1pm. No laundry facilities on the premises. There is a strip mall next door with a grocery store, restaurants a barr and laundry. The breakfast area is cramped. The staff was friendly. The cleaning materials have a strong odor. There's a Hampton Inn behind this hotel. I would have stayed there if i knew that.

    3
    « Friendly »

    Even though they are undergoing renovations at the moment & flight centre Australia / booking agent hadn't advised us. The staff are friendly & very polite. The room is clean & modern. Breakfast selection is good & fresh. So step over the renovation materials & walk past the construction tape. This place is a good stay close to the beach.. (Would be more stars but workmen n materials aren't so pretty).

    2
    « My second stay..... »

    This was my second stay and second review of this hotel. last year I stayed and the hotel was nice, clean and recently remodeled. this trip was different. The room smelled musty and smoky. I stopped at the front desk to let them know, but overheard the woman at the counter talking to the desk person about bugs in her room. Actually live roaches in her sheets. The desk person told her it was because it was raining outside that the bugs were inside. This will be my last stay here. Additionally this hotel likes to put a "hold' on your credit card. I asked the front why they were holding 2 nights of charges plus a $25 dollar fee "for incidentals" on my card. They told me it was not them but my back that was actually holding the money. I have never had any other hotel due that before, and after checking with my bank, I now know that it is the hotel that puts the hold on your card.

    5
    « Great overnight before cruise. »

    We spent a night here before a cruise and were quite impressed. The hotel was clean and well maintained. Transportation from the airport was prompt. The transfer to the ship was arranged by the hotel through All Stars and was very good. Breakfast was great with omelets rather than just scrambled eggs. We would definitely stay here again.

    3
    « Good Location »

    My friend booked a room at this Best Western. We arrived the day before our scheduled cruise departure from Port Everglades. We arrived in the early afternoon. My friend called the hotel for the shuttle bus from the airport. It arrived about 15 minutes later. At the hotel the front desk clerk was very friendly and welcomed us to Fort Lauderdale. She checked us in promptly and then briefed us on the hotel, the local area, and made arrangements for the shuttle service to Port Everglades. The hotel was your basic Best Western it was clean and offered the usual amenities such as Wi-Fi throughout the hotel, complimentary breakfast, pool, business center, etc. There is a shopping center within walking distance from the hotel. We had lunch and dinner there. The next morning we took the shuttle to Port Everglades without incident. We were only at the hotel overnight so we did not use any of the hotel amenities except the complimentary breakfast and shuttle. Based upon the clean rooms, friendly staff, and prompt shuttle service, I would stay there again.

    3
    « Good Price »

    It is a small hotel, the price is a good deal. It is very quiet, perfect when you need "your beauty sleep". Breakfast is good, coffee is good. It was also very clean and a lot of towels in our room, just for one night, that was a ten with their clean bathroom.

    4
    « Pre cruise hotel »

    Good place for pre-cruise. Ample shuttle service for 2 time slots. Good price. All Star Shuttle was the company. Not realizing this, I had also book AllStar for return from ship to airport in FLL as it was priced better than the ship rates. To my surprise, the hotel rate was about $20 cheaper for 7 people than the one booked directly through AllStar for after the cruise. The 24 hour shuttle from airport to hotel was very valuable. We got in very late and was still able to get hotel shuttle to hotel. The driver was amazing. My husband realized he left a bag where we were picked up and in the middle of the trip to the hotel, driver turned around for us and went back to airport. Luckily the bag was still there. (It was a CPAP machine very necessary to have with my husband.)

    4
    « Close to cruise port »

    We stayed here the night before a cruise. They offer next day shuttle to port for a fee. The All Stars transport that picked us up also offers a $15.00 p.p. pickup at the cruise port when you get back to take you to the airport. We found this good, since we didn't have to worry about getting a van/taxi when we returned from our cruise. They have a small breakfast area. The hotel is close to a few shopping stores and fast food places. We choose to eat at Old Heidelberg German Restaurant which is about a 5 minute walk. We went to the Winn/Dixie food store and bought some wine to take on the cruise. You are allowed one bottle each to bring onboard. If you drink it in your stateroom, not charge, take it to the dining room and they charge $15.00 corking fee.

  • 4
    « Nice hotel »

    Very nice place? Very clean pool? Rooms were clean they had everything you wanted very nice continental breakfast? If you need a ride to the port they're very, accommodating ...would definitely consider staying here again.

    5
    « Best Western Fort Lauderdale, Florida »

    I always find a Best Western Hotel to stay at because they are always clean, affordable, and are easily accessible from the highway or airport. Staff here was great and was very accommodating, especially working with us regarding parking arrangements for leaving our car with them while we travelled.

    5
    « Excellent hotel »

    Great hotel very very very clean. nice pool excellent staff . ana was very professional in her service. would recomend to anyone. close to airport/cruise port. shuttle to airport back and forth worked well. good eating places within walking distance

    5
    « Hotel: Good. Service: Fantastic! »

    Erica at the front desk really made this stay fantastic! She was so enthusiastic and knowledgeable about the area. Five minutes after we got to our room, she called to make sure we were settling in okay. She also set up a free airport shuttle for us. The room was good--I mean, it's a typical room in a modest hotel, so my expectations are realistic. It smelled a little funny, but not enough to mar our stay. Everything was clean, the beds were comfortable, the water was hot, and the thermostat worked. The room was nice and quiet, and the free continental breakfast was satisfactory. Basically, for the price we got the hotel room at and for the customer service we received, I can't really ask for much better. My only minor complaints are that the room smelled a little musty and that the lobby was freezing. Again, those didn't affect our stay. It was a great bargain. Thanks, Erica and BW!

    5
    « We stayed here 5 nights over a period ove two weeks »

    we were treated like the most important customers they had . The location was perfect for cruiisers and air port coming and going.Our room was very comfortable and clean. Most important was staff at desk who arranged pick ups and transportation t for all our needs. The person who stood out above any one else was desk clerk ERICA . She was fantastic helpful and pleasant we wanted to adopt her.

    5
    « Better...The Second Time Around »

    My first stay at this property in April of 2015 was to attend a business conference. This first time I had a rental car and this time I didn't; trust me?if you're only here for one night; you can live without a car. My suggestion would be for the passenger(s) who plan on going on a cruise?to definitely stay at this and only this hotel. Why? Because if you neglected to pack something?you only have to walk 100 yards (on the same side of the street which is important as you will see) to a Big Lots, Dollar Store, Winn Dixie and another clothing store to bail you out without charging you high street prices for a box of band aides. The benefits of this hotel are numerous?and all you have to do is look at the copycat chains that've bulldozed adjacent land as proof to BW' decision to build a small non restaurant location roughly 15 miles from the air and cruise terminals. There is complimentary Wi-Fi and breakfast included in the rate. I didn't stream a movie so I can't speak to the strength of the signal. As for breakfast; they have a host of various hot and cold items?it isn't Denny's so keep you expectations in check. There is a 24 hour McDonald's right next store that says the dining room is open as well as the drive through 24 hours if you land and are famished. As for other dining options, there is a bar called Slackers that will box up food to go or you can eat at the bar (Google it for the menu) which is within walking distance. A German restaurant called Heidelberg is across the road which can be tricky to navigate as the traffic moves fast across 6 lanes. There is a restaurant called Kiki's that will shuttle you to their site?I didn't try it but it but it illustrates the lengths the hotel has gone to deliver the best possible stay for their guests. If you plan on taking the shuttle here is a bit of information that may prove helpful. Be aware that the hotel shares its shuttle service with 4 other hotel properties. So if you are traveling in a group or have tons of luggage you might be in for a surprise. I would call ahead of time so that the hotel can notify the independent operator that a large group is scheduled. For airport pickup you simply call the front desk once you've got your luggage?so store their number in your phone. It's about a 12-15 minute ride to the hotel. Delivery to the airport is on the hour and since there may be other people on board before you?consider your options. The only suggestion I would make is that the hotel consider fine tuning the way it handles the excessive amount of food delivery services which require the majority of people to eat in their room. This creates several problems?stains, residue, lack of napkins, odor and excessive trash. Last time I was there the common area looked like it was available for people to eat in at night but this time all the chairs were stacked on top of the tables. This property even has towels available by the pool so you don't have to cannibalize your room towels. Overall?a great place to stay. And remember to tip the maid!

    4
    « our family cruise »

    We stayed at this particular hotel in 2014 for our family cruise so we came back for another stay for our family cruise again and its a very nice hotel with a nice hotel staff too!! and we will come back again and again whenever we have to cruise from the area.

    4
    « Convenient Stay & Great Staff »

    We booked last year (2014) & specifically requested NOT to be by an elevator or the ice machine. I spoke to Erica, Front Desk, prior to our arrival & she had us completely taken care of for the beginning and end of our trip (4 days total). The room was very clean; however, they could take the time to clean the carpets. Our disappointment was that the outdoor pool was not open during the 1st part of our trip(Fri-Mon) and we certainly would have used it-if it was available. The breakfast is accommodating & you can't go wrong for the price. Again, Erica is a GREAT representative for Best Western.

    4
    « Very nice rooms, comfortable beds... »

    Very nice place. very clean and the staff extremely nice and helpful. the front desk personnel were helpful and went the extra mile to accommodate out needs. I would highly recommend it. it is close to the cruise port and had shuttle service to the ship!

    5
    « Convenient location »

    We enjoyed our two stays at this hotel. We drove so have no experience on the apparent shuttle issues from the airport. The hotel was clean quiet and very close to the cruise terminal. Arrangements were easily made for a shuttle from the hotel to the terminal, but problems were encountered on the terminal to hotel part of the trip. This problem has been taken up with and resolved with All Star shuttle service so positive report can be made. The pool was extremely nice and convenient. The hotel could ensure that there are towels in the pool area. I had to return to the desk each pool visit to get towels. The breakfast was nice and convenient and had sufficient choices. There are many places of all kinds to eat at within driving distance to the hotel. The hotel does provide shuttle service to various places around the area. Unfortunately I did not get any names of staff but some of them are somewhat gruff with guests whereas others are quite polite and helpful. All staff should be counselled on dealing with guests and smiling and not be condescending to them. I would recommend this hotel highly.

  • 5
    « Recommended! »

    I stayed here with two friends en route to a cruise. Staff were welcoming, friendly and efficient, especially Erica on reception who recommended good places to eat and was very helpful to us. Breakfast was excellent, much more than continental! Shuttle to cruise terminal was well organised and good value.

    4
    « Close to cruise port »

    Have stayed here before and its convenient to the cruise port and airport. The hotel is very clean and when I go back to Fort Lauderdale again will stay there. The staff at the hotel were very helpful.

    3
    « Just ok »

    We booked this hotel for one night only, as we were heading west the next morning. Our stay was simple and we found everything right, from the check-in to the rooms and breakfast. If your are looking for a simple place, somewhere to stay for business or a stop between cities, we recommend it.

    5
    « Surprisingly nice »

    This is very neat and clean hotel. The hotel is small just two floors, but the rooms are good size and very comfortable. Very happy with my choice. The breakfast was nice small kitchen, but not a deal breaker. The price was great.

    5
    « Ft. lauderdale Best Western »

    We have stayed at this same Best Western every time we have gone to Ft. Lauderdale to go on a cruise. It is extremely clean and well maintained. The staff is very friendly, professional, and helpful. The quality of the breakfast is excellent. We highly recommend this facility to anyone traveling to Ft. Lauderdale.

    5
    « best nights ever! »

    Comfortable, clean, quiet, friendly professional staff, convenient airport shuttle, delicious breakfast, very good price, couldn't ask for a better place to stay! The location is convenient as there are stores, restaurants within walking distance.

    4
    « Comfort, Clean, Quiet place »

    We stop by this Best Western on our way to the Airport. We stay just one night but it was a very good experience. We had a nice welcome and the staff was very gentile The room was very clean, the bed comfortable and it was quiet. The WiFi function very good. Like I say it was just one night but we will come back this year for sure.

    5
    « Nice Hotel, Great Staff! »

    This Hotel is nicely located to the cruise ports and airport. It provides 24 hour shuttle service. The staff is very helpful to any needs that you may have. I would recommend this hotel to anyone staying in the Ft. Lauderdale area.

    3
    « Nice stay at a good price »

    The location of the hotel was very convenient for the purpose of my trip. The staff was very friendly and professional. The breakfast was excellent. The room was clean and no-noisy. If I return to this location, I will stay in this hotel again. I recomend travellers for business or personal purposes to stay in this hotel at a reasonable price.

    5
    « GREAT PLACE TO STAY »

    The Staff were very friendly and helpful. They also have 24 hr shuttle service. We had an early flight and had to catch the shuttle at 5am. In the lobby they had sweet rolls, yogurt, coffee, juice and a few other things. It was a nice touch and very welcomed. .

  • 5
    « Great Place !!!! »

    The hotel staff was EXCELLENT and very helpful. The rooms were exceptionally clean and comfortable. PLENTY of hot water in the showers. The continental breakfast was superb. I would recommend this hotel to ALL......

    3
    « staff »

    Hello this is very close to airport and I must compliment Erica, she is fantastic will all your needs..could not ask for more. I must also say ask for Fit the driver, he is super.If you are looking for a place closeby and reasonable, check out BW.... FREE SHUTTLE TO AND FROM AIRPORT

    5
    « Great »

    Tiffanie is a great manager. She has a great personality and social skills. She was very respectful and made my time there enjoyable. Its good to stay some where that you feel welcomed and safe. I recommended this hotel to my family and friends.

    1
    « Unreliable and unhonest »

    Things go wrong, I appreciate that. However it's about what an organisation does when stuff goes wrong, at the Best Western Fort Lauderdale it's... lying. When we arrived at the airport they told us that the hotel shuttle would be there "any moment". Unfortunately that meant 1.15 hour... When calling the hotel they came up with different stories every time, none of them seemed to be true. The manager is not showing up or contacting us as promised, very disappointing. Rooms are ok, wifi perfect and breakfast reasonable but far too busy (chaotic). With so many options in the area, book something else!

    4
    « Great Location! Easy Access to Cruise Terminal! »

    We stayed at the Best Western Airport/Cruise Port hotel prior to leaving on a cruise. We actually flew in arriving very late (around 12:30 AM) as our flight had been delayed from where we were coming from. Upon arriving, we called the hotel and they sent the shuttle over. It did take a while for the shuttle to arrive but given the fact they had been expecting us three hours earlier, I can understand this. The hotel is very close to the airport so the trip over was quick as was our check in. As our cruise ship was not leaving for another day after our arrival, we had the opportunity to spend an entire day at the hotel and the surrounding area. They offer a decent free breakfast full of hot and cold choices such as eggs, sausage, toast, bagels, muffins, Danish, hot instant oatmeal, cold cereals, milk and juices, etc. We also made out shuttle arrangements over to the cruise ship terminal early that morning and I'm glad we did. There were many people wanting the shuttle and they take you over first come, first served so the earlier you sign up, you will be among the first to be shuttled over. Note that there is a nominal fee over to the cruise ship port.....The airport shuttle is free however. The rooms were good sized and all had a microwave and refrigerators. The bathrooms were decent and clean and had the typical soaps lotions and a hairdryer. The pool area is extremely pleasant with many tables, chairs, loungers, etc. available. The kids made great use of the pool area. Right next door is a McDonald's and if you walk across a small side street, you will find a strip plaza with a grocery store, a few places to eat such as a Subway and small café as well as a few retail stores. The next morning, we had asked to be taken to the cruise ship terminal around 9:00 AM and the shuttle was available and the staff began loading those in the order they had signed up for the shuttle. The hotel is very close to the cruise ship terminal and we were there within minutes. I would recommend this hotel due to it's proximity to the cruise ship terminal, airport as well as they amenities close by. We will definitely stay at the Best Western again should we find ourselves cruising out of Ft. Lauderdale.

    1
    « Awful hotel, RUDE customer service/shuttle service staff. DO NOT STAY HERE! »

    This was the most awful hotel experience I have ever had. We arrived late Saturday evening and while the shuttle driver picked us up, he was very rude. When we checked in the hotel front desk woman was also just very rude. The place did not seem warm or inviting. The next morning we discovered that the hot water had been out for days and no one even bothered to mention it to us. Wouldn't that have been helpful? To tell us so we could have decided to stay there or not? Anyways, we happen to mention it to someone in a passing conversation and it happened to be the manager. He refunded us $16 for the cruise shuttle. It was nice of him, even though I know he gave discounts for people's hotel stays earlier. Anyway, we were going on a cruise. 3 hours after leaving, we realized we left something in the room. Nothing of value as it was just a stuffed animal. We called and emailed the hotel. The person who answered the phone asked us to call the next day. We explained that we could not as we were leaving on a cruise. She again told us to call the next day? So, I emailed Best Western explaining what happened. They sent an email back stating the hotel itself would get back to me. Never did hear back. We drove to the hotel after the cruise and a different woman was at the front desk. She explained there was no lost and found and there was nothing she could do. She looked at a folder and said Nope, nothing was written down. Her lack on sincerity almost had me in tears. She could care less. We tried our best to contact the hotel as soon as we noticed, like I said a couple hours after left. The whole experience was awful. We will never stay at a Best Western again.

    1
    « Stranded - No Airport Shuttle »

    I booked this hotel for my wife. She was arriving late on an international flight and this hotel offered a free airport shuttle. I even called when making the reservation to confirm the shuttle was available AT ANY TIME. When she picked up her luggage from baggage claim I called and was told the shuttle would be there in twenty minutes. My wife waited alone, outside the terminals, with three large suitcases at the desolate airport shuttle pickup location (not directly in front of the terminals for security purposes) at 1AM for a shuttle that NEVER arrived. After the better part of an hour she got scared she went back inside to call me. A second call to the hotel was answered by a different employee who knew nothing of my original call, wasn't familiar with the airline (not sure why that was important) and said my wife would have to just keep waiting... With no faith that a shuttle would actually show my wife was left at the mercy of the overpriced taxi drivers to reach the hotel. This hotel advertised an airport shuttle and failed to deliver. BAIT. AND SWITCH. The most frustrating aspect of all this? Dealing with Best Western Customer Care. When we wrote them they simply "opened a file" to log our complaint. After over a week with no response we wrote them again. They said they would discount our stay, but the discounted rate is EXACTLY THE SAME as the price we paid. Never again with Best Western

    5
    « Best pre cruise and post cruise hotel »

    10 minutes from airport 10 minutes from cruise port, clean, super friendly front desk staff, mall 1 minute walking distance, grocery store, dollar store, liquor store, restaurant, Wendy,s McDonald's everything you need before or after cruise, beaches and more shopping nearby, hotel has pool and free breakfast, very reasonable prices, free shuttle to and from airport, small fee for shuttle to cruise port or take a cab for about 12 dollars,, I would never book anywhere else, recently had a very late flight and they stored our luggage for us and made us feel very welcome while waiting in lobby and provided us with airport shuttle after cruise from the hotel, special thanks to Ana and Alejandro for all their hospitality, help and consideration

    4
    « My stay at the Best Western hotel route 84 near Airport »

    I was very impress with this Hotel ,the Amenities was great the staff was courteous and the service was great.The staff went out of their way to provide a great service to all guest. .I plan to always stay at this hotel whenever I am in town..

 

Getting to the hotel ...

All directions
·From: Interstate 95 Take Exit 25, travel . 50 mile east, the BEST WESTERN Fort Lauderdale Airport/Cruise Port is on the left. ·From: Florida Turnpike Take SR84, 2. 5 miles east, the BEST WESTERN Fort Lauderdale Airport/Cruise Port is on the left. ·From: Interstate 595 Take Exit 9, 2. 5 miles east, the BEST WESTERN Fort Lauderdale Airport/Cruise Port is on the left.