BEST WESTERN Hotel Firestone Inn & Suites,  Firestone

4.0/5  - based on 165 guest reviews.
11228 Business Park Circle, 80504-9540, Firestone, United States - See map
+1 720 494 1925 +1 720 494 7753

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
TripAdvisor Traveler Rating
based on 167 traveler reviews
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A great hotel in Firestone, Colorado with convenient access to Interstate 25 and only 30 minutes from Denver International Airport, Downtown Denver, Boulder, and Flatiron Shopping Mall. Less than an hour away from Beautiful Estes Park, which is the gateway to Rocky Mountain National Park. Comfortable accommodations and great value go hand in hand at the BEST WESTERN Firestone Inn and Suites, offering travelers to the Denver and Longmont area comfortable accommodations at a competitive price. Hotel amenities include an indoor heated pool and spa, exercise facility, guest laundry, Business Center and high-speed Internet. A complimentary Hot Breakfast is provided daily. Guests will find the rooms at the BEST WESTERN Firestone Inn and Suites to be clean and comfortable. Business travelers who need to stay connected can take advantage of free high-speed wireless and hard wired Internet access. Every room comes equipped with a microwave, refrigerator, cable television and free local calls. Suite accommodations are also available. With easy access to Interstate-25, adventure is only a short drive away. This Denver and Longmont area hotel is centrally located near natural scenery with close access to Estes Park and Rocky Mountain National Park. Great dining and shopping venues found at Loveland Factory Outlets, Boulder-Pearl Street Mall and Flatiron Shopping Mall in Broomfield. Make a reservation today and save with a low rate guarantee from Best Western!

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Room 1

Guest reviews


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based on 167 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
82
Verygood
 
46
Medium
 
26
Poor
 
3
Horrible
 
10
Business Business 29
Couples Couples 36
Family Family 73
Friends getaway Friends getaway 9
Solo travel Solo travel 12
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Firestone Inn & Suites,Firestone
  • 3
    « Disappointment near Denver »

    This Best Western was a disappointment compared to other Best Westerns I have stayed at. The most noticeable difference was the breaskfast. Only one kind of fresh fruit and one kind of yogurt. Then no breakfast meat and the biscuits and rolls were very hard (obviously, not fresh). Also there was poor support under the shower in our room and every time you moved in the shower the floor sunk in and made loud noise as the shower floor buckled. Lastly our blanket on the bed appeared worn and they was an odd odor in the room.

    3
    « Elevator wasn't working »

    This was a lovely hotel. The pool was not "warm" as others had said, but it was similar to recreation center pools and not frigid as some of the hotels. The hot tub was hot and felt great. They have coffee all the time in the breakfast area, so getting up at 4 am, I could grab a cup to take back to the room. There is in-room coffee maker, but I never liked the coffee from these. The biggest downside was that the elevator wasn't working and we had to walk up and down to our 3rd floor room. The guy at the front desk did offer to help us with our bags, but it still spoiled it for us. Such a fancy hotel with high prices, and not to have an elevator that works!!! They should either let you know before you book or give a discount or something. Otherwise, I would have given this a higher rating. The TV was great - a lot of free movies to choose from. The room was quiet, even on the highway side. The heater worked and was pretty quiet. The beds were comfortable.

    5
    « Fabulous experience! »

    The staff were very helpful and pleasant! The rooms were clean and the bed was VERY comfortable! The only thing I was not completely satisfied with were a few of the hot foods available for breakfast. It is difficul, though, to keep hot foods hot on a line so it wasn't much of an issue- the scrambled eggs were cold as were the potatoes (whcih should have been grilled a bit rather than just microwaved). Also, the juice machine was out of order during my entire stay. Again, not much of a problem since it was a weekend stay - I know they couldn't have it fixed until the following week.

    3
    « Hotel Stay »

    The hotel was nice and accessible to interstate. The only issue we experienced is the noise from upstairs and in the hallway. The walls seemed very thin. The breakfast was a bit lacking of options but enough to get you started until you were able to get down the road.

    4
    « Clean room good breakfast »

    Very nice experience here! Staff members were very friendly. Good location to interstate and Longmont. Room was nice and clean. And breakfast included sausage and eggs (not just the normal carb fest!)

    5
    « Nice clean room »

    I would like to have the mattress that I slept on. It was so soft. I fell asleep right away. The employees there are very nice and helpful. The breakfast could have a meat provided each day. Other than that, I would be back again to stay.

    5
    « Awesome place@ »

    Awesome people, awesome place to stay. Everything was perfect, breakfast was good, especially the Pork Green Chili. Yum. Thanks again for a great stay, Flor, Angelica and the sweet girl who fixes the Green chili. Safe, quiet and clean.

    4
    « Business trip »

    I've stayed here before and it always is a nice clean place to stay Breakfast was pretty good. Checkin and checkout were easy. its easy to park a large vehicle. Overall a good value and a quiet comfortable hotel

    4
    « Decent hotel »

    If you on a road trip, this is probably a good hotel consider since it is just off of interstate 25. The breakfast items were good, and there was great variety. What I found quite odd was that there was no bottle of water in the room like you would see at other Best Western hotels. Overall, it is a decent hotel

    5
    « Loved it! »

    My husband and I were looking for something not too far from the airport for our flight home after visiting Colorado and picked this place which was about a half hour away. We arrived late at night but had such a warm, friendly welcome by Rhonda at the front desk! She was so pleasant and happy and made us laugh. Best front desk person ever! Our room was a good size. We had gotten bumped up to a king size bed which we loved. Everything was clean and neat. Comfortable bed, nice sheets, plenty of pillows. The towels were pretty nice, not extra thick but better than average. The shower head was amazing! High and big with lots of water pressure and numerous settings to choose from. The free breakfast was great! Along with the usual muffins and bread and cereal and fruit, there were waffles and scrambled eggs and sausages. Good size room with plenty of seating. We were sad that we weren't staying longer. Highly recommend!

  • 4
    « Central location »

    This hotel is along the highway about equidistant from Denver, Longmont, Boulder, Estes Park and Loveland, Rooms are large and clean and have a separate sitting area for the tv or reading. Hot tub was very hot my first use, but cold and half filled the second time. I don't know why.

    5
    « another great stay! »

    Visiting with friends, we had two rooms. Both were clean, comfortable , and well stocked. The staff was great as always, helpful and friendly! We all enjoyed the western view of the mountains, beautiful sunsets! Highly recommended, not my first stay, and not my last!

    5
    « WOULD STAY AGAIN »

    Good location. Restaurants and gas nearby. Clean, employees friendly and helpful. Good breakfast. We had a problem with the toilet flushing (wanted to overflow from the first flush). This did not get taken care of. Front desk told me at checkout that there was no maintenance person at the hotel at night. I guess a toilet problem is not considered an emergency problem.

    5
    « simple accomodation »

    This hotel was clean and had a great rate for the one night I needed to be in the area. I was staying here so I could get up early and participate in a triathlon. The only thing I would say is that there are not many food options nearby, but that didn't bother me. It was Olympics season and the Direct TV service in my room wasn't working and the man from the front desk came up immediately to fix it and was willing to transfer me to another room if needed.

    4
    « Very pleasant »

    I was very pleased with my stay. Even though there were a few glitches such as a malfunctioning elevator and a very noisy bathroom fan, the staff did their best to fix these problems. The breakfast area was well stocked and an attendant was on hand to keep things stocked and well cleaned. If I ever go back and need a place to stay I will most definitely choose to stay here again.

    1
    « Worst stay ever!! »

    A very nice place and nice rooms. Stayed there one night recently and upon arrival around 8pm, the woman behind the counter was very rude. After getting settled in, we decided to swim, about 830pm and notice there were no towels in the pool area. We went to the check in counter and asked for a towel. The gentleman was very rude stating that the pool closes at 10pm and then asked us to take a stack, about 15, towels with us to restock the pool and save him a trip. We wouldn't have minded but his attitude was terrible and acted like we owed him a favor for giving us a towel. The next morning we went down the busted elevator, several told us to enter at our own risk since they spent 2 hours in it the day before, stuck, for breakfast and there were already a few guests, 8 to 10, there. The waffle machine was out of batter, went and told the desk and about 15 minutes later, was replenished, with what I don't know. I can only describe it as a pasty gross substance that tasted gross. They ran out of butter and milk. A guest offered us some butter and that was very nice. I know that one or two employees can ruin it for the whole establishment, but the morning staff wasn't very impressive either. I don't recommend that you stay here unless there aren't any other choices.

    3
    « Nice stay »

    The room was nice and the pool good. The elevator stopped working and the breakfast didn't have gravy, which my husband found disappointing. It was a perfect hotel for a night on the way through. The bed was very nice and they had lots of tv stations. We would stay here again.

    3
    « Great for 1 night »

    Comfortable and clean , this was an excellent choice for after a game at Coors Stadium. Headed for Estes tomorrow. Great location. Elevator needs work. Get ground floor or take the stairs. Breakfast was typical.

    4
    « Good location and comfy hotel for our trip North »

    We has spent a week in Denver and were heading out of town in the morning so we wanted to find a place north of town to get a head start on traffic and our trip. This place worked well for us easy on and off the highway, comfy beds and bill under your door while you sleep. Would stay here agin if passing through.

    4
    « Nice Place to stay, but nothing over the top »

    I read a few of the other reviews and pretty much agree. We stayed here mostly because of the location. There is nothing wrong with the place, but nothing that will spoil you either. We stayed here for two nights visiting Denver before heading to Rocky Mountain NP for four days/nights. It is right off the highway and had a few places to eat close by. Breakfast was ok, but not the best. Room was decent, and we only met one member of the staff, which was just fine. Overall average place. Parking was a small issue as we traveled with a trailer, and noticed others with the same challenge.

  • 1
    « Absolutely horrible customer service and watch out for rates that are vastly differenct from others »

    I have been trying to get assistance from the hotel since we checked in yesterday. They advertised the low price on Best Western.com but then when we checked in it seems all the rates were lower than ours. We are paying $40 more per night than anyone else in the hotel. Even the rate on the door of our hotel room is different. None of the front desk staff, managers etc will help us adjust the rate. I have contacted customer service and they will not help us. The lady at the front desk asked if she could have the manager call me if she stopped in. When I checked to see if the manager had stopped in hours later, the lady at the front desk stated that I was supposed to come find her. Since I didn't she wouldn't adjust the rates. Such absolute double talk and horrible customer service we've decided never to stay at a Best Western again after 20 years. Buyer beware if you stay at this hotel!!!!!!

    5
    « Best in that area of Colorado »

    We have stayed at this hotel several times and it has always exceeded our expectations. The rooms are very clean, the entire property is in great condition. It has easy access off I 25 and it is close to all there is to do in this area.It appeared as though there might be new management, I hope they continue the standard of excellence that this property has always had.

    3
    « Pretty Basic »

    Check in was difficult due to desk clerk with attitude and then there were no cups or coffee maker in the room. At breakfast they only had flavored coffee creamer. All in all not a satisfactory experience. Compared to most hotels I stay in this was low on the list and not professionally run.

    3
    « The Good and the Bad Average Out »

    My husband and I stayed at the Best Western in Firestone for four nights in June 2016. Overall, I'd say it was an average stay. The staff was generally the saving grace, the seemed sincere, kind, and like hard workers. However, there were some issues that were frustrating. -The mini-fridge in our room didn't work correctly. The freezer cooled things how I would expect a fridge to, the fridge didn't really cool anything. We couldn't figure out how to increase the coldness of the fridge. -The toilet clogged once but there was only one staff member in the entire hotel so I was handed a plunger and had my husband clear the clog. -Colorado gets big thunder storms often and when these storms would happen water would come pouring into the room from around the window, which I think caused a musty smell and a lot of unexpected humidity in the room. We notified the front desk staff of this issue and they said they would get maintenance on it, I hope they did. On the bright side: -Our room was very clean and well-stocked with toiletries and linens. -The pool and other public areas were nicer in person than the photos online made them look. -The location was great, not only convenient to Denver, but also had several restaurants within walking distance, mostly fast food but still nice. -The breakfast was the best hotel breakfast of the three hotels we stayed at on this trip!

    1
    « Beware of reservation system and odd activity in room »

    My family tried staying here for a family reunion in Firestone. Even though we booked the hotel over a month in advance, the man at the front desk said we did not have a room when we tried checking in. I had left our confirmation number at home, 900 miles away, so I could only tell them the exact date and time that I called to make the reservation by looking up the information on my phone. They were completely booked for the weekend so we were left to find a last minute room after planning this trip over a month prior. Not once has anyone on their staff apologized for the mix-up, otherwise I would feel differently. In fact, the man at the front desk complained about my husband being frustrated with them losing our reservation. After moving to a different hotel, I called back to make sure they didn't charge our credit card number that they took during the reservation process a month before. Again, no apologies from anyone on their staff. Later, during the evening, the front desk told another family member about her additional room that she hadn't booked. The front desk told her she was lucky they wouldn't charge her for the additional room.. again as if she was to blame when their staff obviously wrote down the wrong names and gave her our room. (The names are not similar besides the same last name.) Another family member said when she went to her room, two young girls were in it. She talked to the front desk about how strange it was to have girls in her room and the front desk told her they would make it right with her but couldn't offer her a discount since the room was booked through a third party. Another inaccurate statement because all of the rooms were directly booked through the hotel to be part of the blocked set of rooms for our reunion. Fortunately, the Comfort Suites next door had a room for us for the weekend. If at any point, the hotel would have taken blame for any of these incidents, I would not be writing this review. Save yourself the hassle and book elsewhere!

    4
    « Very nice stay »

    LATE REVIEW: I stayed here for four days during a visit to Colorado and was pleased. Pros: The first desk guy (cant remember his name) was awesome. Not only did he keep us laughing during our stay he recommended great places to eat. The rooms were up to date The breakfast had plenty of options The location was great, short drive (maybe 25 mins to Denver) Cons: The gym was small with limited options Overall great place and would return

    5
    « Outstanding Stay »

    Had a great experience at this hotel. Staff were nice and attentive! The hotel and area were clear and well taken care of. Took advantage of the hot tub in the evening. The hotel was close to many different fast food establishments.

    5
    « Amazing »

    After see another hotel room that I was to stay in I ended up calling and booking with the Firestone Best Western Hotel. The guy working the front desk was the BEST and saw the pictures of where we were to be staying and after seeing the pictures and hearing our story of horror he made sure we had a good stay and a great room. The room was nice and CLEAN and was perfect for our end of vacation. The breakfast was great and warm. I will be booking this hotel again next time we go to Longmont, CO. Thank you again for the guy who was working the night we checked in. He made a problem that was not his and fixed it. Thank you again!!!

    4
    « Really nice place to stay! »

    Super-easy freeway access, with very comfortable accommodations. The front-desk staff was superb. Only thing lacking was funky internet access. Could only get some of my devices logged in some of the time.

    5
    « Great Accommodations »

    The staff at the Best Western in Firestone were so helpful, accommodating and friendly. We had a birthday party for six 13yr olds and it went off so smoothly because of the amazing staff at Firestone Inn & Suites. I'd like to especially thank Flor, Angelica, Juan and Jerry for their attentiveness. This is a very clean, cared for and welcoming Inn. I would highly recommend it to friends and family.

  • 5
    « Best hotel »

    My stay here was awsome.I've stayed at this hotel for gver two years,L go home on the weekends .Sometimes my wife will join me during the week,she enjoys herseif everytime.I will be there .hopefully for another two years.

    5
    « A good hotel at a great price »

    THis is a great hotel for anyone going to fly out of Denver who do not want to stay in those expensive hotels around DIA. It is only 30 minutes from DIA. The staff is very friendly, and the rooms are very clean; the beds are also comfortable. I would definitely recommend this hotel. It is right off of I-25

    5
    « Great Location Helpful Staff »

    Near many dining options and near major highways for exploring CO. We plan on staying there in our next trip to CO. Business center, Fitness Room and Laundry room on site and in good order. We had an excellent experience!!

    4
    « Review »

    Normally use a corporate discount with online reservations, but was close by & did a walk in. Front desk clerk seemed a bit rattled when I advised corporate discount number. She said that she would leave a note for the supervisor, because she didn't know how to give discount. That went nowhere. breakfast has went down hill since last visit at this hotel. I'll be looking for a new one next time in area.

    4
    « Great Value, Great Stay »

    Very clean and a real friendly staff. Right off I-25 and a variety of meal options nearby. Great pool with warm water and a hot tub, laundry right outside the pool, very convenient. Their breakfast needs a little help though; beyond the waffle makers.

    5
    « Best Western Firestone »

    Excellent, clean, great staff, fantastic value for the price,great location,beautiful view of the rocky mountains. I am tired of typing, two hundred character minimum is crazy. This is getting very annoying Trip Advisor your rules are not necessary.

    5
    « Best Western Firestone »

    I have been staying here for two years.I work at KR Swerdfeger Constrction installing natural gas mains.and installing residential services.Sometimes it can get a little lonely,and frusterating..The staff always has a friendly word or even just a smile helps. The work I do can also get pretty dirty,I have never heard one complaint about anything. I guess it's the closest to home I can get,without being there.l highly rcomend staying here.

    5
    « Nice, clean and hospitable!!!! »

    Stayed for two nights and loved the great customer service. The room was cozy and clean and the pool was one of the warmest indoor pools I have experienced in a while. The breakfast was great with lots of selection. If I get back to Colorado I am booking again at this hotel. Highly recommended!!! Great location right off the interstate and with many fast food options within walking distance. Thank you for the great experience!

    5
    « Good Hotel for the price »

    Everything is as you would expect for a Best Western hotel. The Pool and Hot tub were perfect after a long day. It would be nice to have a queen bed instead of doubles but everything else was good. Breakfast left a little to be desired as there wasn't much to take on the go, the fruit was old and bruised.

    5
    « Convenient location »

    Great clean rooms with great large breakfast and beautiful view from the third floor. Good internet reception and wonderful comfortable beds. Very convenient location before you get to Denver from the north.

  • 5
    « The Best of Best Western »

    The quality of stay in Best Western Inns is second to none for the price, which is always reasonable. Firestone Inn was a top of the range and made particularly pleasant through cheerful, friendly and very helpful and good humoured staff

    3
    « It's okay. »

    Clean, friendly, ......beds are comfy. We struggled to find the hotel even with GPS. We didn't find a nice restaurant nearby so had to eat at Arby's. :p the staff was exceptionally friendly and helpful.

    5
    « Nice »

    Very clean, friendly and easy free parking Right of the I 25 and near Starbucks, TCBY and Mexican restaurant. Well appointed and would recommend a corner room. Free breakfast makes it a better deal! Found it to be a better deal than surrounding places to stay

    5
    « Comfortable, hospitable and affordable »

    Easy on and off access to highway with convenient location to several eating establishments. Attractive and well appointed lobby and rooms. Welcoming staff, pleasant and quiet rooms and delicious breakfast choices. Excellent coffee. Very good choice for senior citizens.

    4
    « Fantastic Staff, Convenient Location, Good Value »

    Middle of the road hotel with a few frills like continental breakfast & wifi. Good location off the freeway, close to RMNP and Boulder but without the prices associated with those locations. Super duper amazing staff that went out of their way to make me feel welcome and provided amazing service.

    5
    « Comfy and clean »

    Aahhh.....just what I needed - a nice, cushy bed with a wonderful choice of pillows. Slept like a rock! Nice & clean, too, with friendly and helpful staff. The extensive breakfast was delicious and there was definitely plenty to choose from.

    4
    « Nice place to stay while in Longmont on Business »

    The hotel is close to the interstate, but I didn't get any road noise in my room. It's close to some fast food places, 7-11 and coffee shops. The hotel is newer and the rooms are well kept and clean. The breakfast is standard hotel fare (egg pucks, sausage and waffle maker).

    4
    « Nice stop »

    Had a very nice stay here. Nice pool, granddaughter really enjoyed swimming. Good rooms very comfortable . Easy to find good on off for I 25. The only down side was that the only restaurants near by were fast food. Found a great place to eat in Longmont six miles away(Georgia Boy's)

 

Getting to the hotel ...

All directions
·From: Interstate 25 Take Exit 240. The BEST WESTERN Firestone Inn and Suites is located at the intersection of Highway 119 and Exit 240.