BEST WESTERN Park Hotel,  Falkirk

3.5/5  - based on 356 guest reviews.
Camelon Road, FK1 5RY, Falkirk, Great Britain - See map
+44 1324 628331 +44 1324 611593

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 356 traveler reviews
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Want to feel at home in Falkirk? Then be our guest! BEST WESTERN Park Hotel has everything you need for a relaxed stay in a great location. . . we're centrally located between Glasgow, Edinburgh and Stirling so you'll be spoilt for choice as far as being spoilt for choice is concerned! The hotel is an ideal venue for business and leisure with 55 well-appointed bedrooms, a restaurant serving contemporary cuisine in an informal ambience and a Cocktail Bar and Lounge. And did we mention the fantastic location? The hotel also offers extensive Conference and Banqueting facilities for big events in bonnie Scotland, and ample free on site parking makes it the perfect location to suit all your needs. For something completely different, take a trip to the Falkirk Wheel just a mile away, or venture a little further south to Deep Sea World under the famous Forth railway bridge just 15 miles away! Enjoy your stay.

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Room 1

Guest reviews


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based on 356 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
89
Verygood
 
144
Medium
 
73
Poor
 
38
Horrible
 
12
Business Business 105
Couples Couples 111
Family Family 65
Friends getaway Friends getaway 43
Solo travel Solo travel 15
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Park Hotel,Falkirk
  • 3
    « A little tired and bland »

    Stayed for one Saturday night. The hotel felt dated and the room was cramped. OK if you're traveling light perhaps but we struggled with 2 large suitcases. The decor was bland and dated. However the staff were helpful and there were 2 receptions on that night. We were well shielded in our room and there wasn't any noise encroaching in to our room. Breakfast was adequate and the coffee was better than in most chain hotels, would still try to stay somewhere elsr next time we are in the area.

    5
    « Lovely »

    We had a lovely, well valued, 3 course meal for only £12 pp. The menu had good choices and we all (6 adults and 2 kids) had different meals where they all looked delicious. They were tasty and very well presented. I also asked the waitress if she could do anything for my friends birthday (the reason we went) and she come out with a little cake and candle and started the happy birthday song off. Wonderful, nice touch. The venue was clean and the staff never stopped as they were fully booked but worked with a smile. Highly recommend.

    3
    « Does what it says on the tin »

    I have stayed here a few times through work, nice comfortable hotel, slight niggle as there were long dark hairs on the floor, not mine as I have short fair hair! i do not like this. Breakfast was o.k. not the best. but was edible.

    3
    « Mick's visit »

    On arrival, the car park had one available space so they must have been expecting us. The main reception area was lacking a bright welcome. However the girl at the reception desk was the opposite. She had a bubbly personality and exchanged some banter. The lift was working but a bit tired and sluggish, like the remainder of the hotel. Very poor lighting and also poor heating considering it was a very cold night. We dined in the restaurant and ordered a bottle of wine. Normally the waiter would open the bottle and offer a taste. No he just placed it in the middle of the table without a word. The impression from the staff throughout our meal was one of "let's get this over as quick as possible". The food was good. Overall a disappointment.

    3
    « If you like the colour brown this is your hotel »

    To be honest in many visits to the Falkirk area I have not yet found a very good hotel. Welcome was good in a very brown reception area. Double bedroom quite small and very brown. Service in breakfast area quite brusque but food Ok except food in buffet containers getting cold by 8:30 am. Overall good value at £70 per night so cannot really complain.

    3
    « OK for the odd night »

    I stayed one night at this Best Western. It's a sizable '60s built hotel. It's clean, functional, cheap but the rooms are small and once out of the reception area, the whole place feels dated. It's OK for the odd night but I would not stay any longer. The saying 'you get what you pay for' is definitely true here.

    5
    « Excellent »

    I stayed for six nights while waiting for completion of a property I bought locally. The breakfast was good, but the dinner 3 courses for £12 is excellent value, the food was delicious. The staff were always very helpful, friendly and polit. I would recommend this hotel 100%

    5
    « Very good »

    Room was basic but comfortable food in the hotel was very good and only £12 for 3 courses staff was very nice and pleasant and was made to feel welcome there is also parking available and it's only a 5 minute walk into town

    3
    « Nice with problems »

    Hotel is fine, the food is good and inexpensive as is the beer. £12.00 for a 3 course dinner and £3.50 a pint. The staff in the bar and restaurant courteous and polite. The room I was in was spacious enough, T.V was an ok size , although I had to fight with it to get a hdmi lead in to it. The main reasons for only providing it 3 stars was not feeling very welcome in the bar area and lounge... the staff are a bit too stiff. The other reasons was where my room was situated.. I was next to the lift shaft and could hear what sounded like a helicopter rotor everytime someone used it , also outside my window which faced the back were the air con units which go on all night. I'm sure if I was in a different room I would of given the hotel 4 stars. My advice? Get a room at the front if you want an early , full nights sleep or some sort of sleep remedy / ear defenders if your in room '21'.

    4
    « Good value, but a bit dated »

    Very clean room , the strange thing was hot water flowed from both hot and cold taps, spoke to reception, who got straight back to me and explained it needed to be run for at least 5 minutes. Strange but true ! After about 5 minutes the cold tap did in fact flow cold. As a temporary fix to allow me to make a drink in my room, it was suggested I got a jug of water from the bar, which I did and was served by very obliging helpful staff. Breakfast was well cooked and was fairly average, whereas the evening meal at 3 courses for £12.00 I thought represents excellent value for money.

  • 4
    « Great small Hotel. »

    Stayed at the Hotel as part of a package coach trip to the Edinburgh Tattoo staying for two nights, we found it to be very clean and comfortable with the standard hotel room layout. The evening meal we had was from a limited menu this was well cooked and was presented in good time by friendly staff. the breakfast was the full English or Continental version more than enough to set you up for the day. A good place to stay for the night or as a base to use for exploring the area.

    2
    « Disappointing »

    We stayed here one night while visiting with family and were very disappointed in this hotel. We have had meals in the restaurant on several occasions and had wonderful meals, but the hotel side is very much in need of a complete renovation. It is very tired in appearance and in need of a good cleaning. We will not choose to stay here in the future.

    3
    « Breakfast & luggage »

    The hotel was clean and comfortable breakfast was cold and my sisters case went missing but another guest took it by mistake over all staff was friendly only fault was breakfast being cold great value for money and central will stay there again

    3
    « Even budget can be clean guys! »

    Needed a budget hotel on a Saturday night to attend a wedding. This place fits the bill. Old building, but location and availability worked. Comfy bed, lots of hot water and great water pressure. Breakfast was nothing special, however it was a full hot buffet in the morning with everything I was after. So do not get me wrong, nothing special is ok. BUT. The hotel is DIRTY. Stayed in room 45. Did not look like the place had been vacuumed in many weeks. And we are not exactly talking about a lot of free floor space. Under the bed...........gross. Around the edges of the room............gross. The corridors outside?!? More dust, dirt and grime than actual carpet. I get that hotels get old, a bit run down, things may not work, but you CAN keep it clean!! All staff encountered were friendly, if a little rough around the edges at times. Some training would go a long way. Car park is a good size, and looks reasonably secure. Only a 5 minute walk into Falkirk town centre if you have the need to go.

    4
    « hotel well placed for travel through mid Scotland »

    This hotel doesn't have great kerb appeal (it looks like a 60's/70's build) - once inside the decor is fine - the bar and lounge area are well kept and there are lots of comfortable seats - the restaurant serves well cooked meals - there is a set menu - 3 course for £12.00 - i stayed for 3 nights and ate well on each night - the menu was varied and there is plenty of choice - the staff are well presented and courteous - all in all a really nice stay

    2
    « Unaddressed problems by management »

    Toilets in rooms easily blocked. Flush appalling. In restaurant, dining tables for 4 adults were inadequate. We had to put jugs of water on different tables. Waitress moved it to the communal serving area. When I took my son's breakfast upstairs, the staff said a cup was missing. Rooms were too hot. My husband woke up with a headache. Other couples said they could not adjust the heating. I asked at reception and the receptionist said it was not adjustable, and said there was no air conditioning. I told her my name. She did not write my email address. She said the duty manager would get in touch. I doubt she took me seriously. Our room lighting did not work. They did not bother to fix it. Quite a list of faults to ignore. Poor attitudes and bad service.

    4
    « Comfortable Stay »

    We enjoyed the stay, after a long day of travel. The staff helped us to find what we needed and were friendly. There was not a lot of places to see nearby, but we had everything we needed. I would stay there again.

    2
    « not event worth 12.99 for 2 ppl »

    My husband and i decided to give this a try tonight,waste of 29quid ,hubby got the lasagne the grease was floating on top and at the bottom ,told the waitress she cldnt see a problem with it,did ask if he wanted anything else but he was put off .bill came and he was charged for he food that wasnt eaten,,i dedcided to pay it and never go back gave it a chance there wont be a second chance ...i hope i get a reply from them would be nice for companies to take responsiblity when wrong has been done

    1
    « Disgusting »

    Upon arrival we saw a dated building which looked quite run down and with cigarette butt confetti adorning the floor around the entrance we entered with trepidation. The reception area is ok, out dated but within my expectations for a budget hotel. The downfall was on entering the room, it was clearly not cleaned. The floor was thick with dust and crumbs, the bed was collapsed to the point of a feeling like you were lying on a hill. Behind the radiators were huge thick cobwebs which would lead one to believe it's been a while since it was cleaned. The bedside tables / phone were thick with dust (dust being flakes of human skin), the reading lamps were hanging off. I reported this to the reception and the very nice young lady from the restaurant came and hoovered and herself admitted it was in an awful state. Un satisfied and unwilling to spend a night in such conditions we called for the duty manager who admitted that the state of the room was unacceptable and moved us to a slightly better room. But I emphasise only marginally better. I hope to be factual rather than subjective and must concede that the manager offered us free drinks for the inconvenience. At dinner the young lady who kindly hoovered the first room explained that the hotel was due a major refurbishment in 2018 and as such the hotel has not been invested in for quite some time. That said, I've been in many old hotels and they have been clean. My gripe with the place is down to cleanliness and being generally run down. The food at the evening meal was similar to a wetherspoons menu, generally pre prepared frozen food etc but palatable and plentiful. Breakfast was woeful, buffet style with scrambled eggs swimming in water and pink, uncooked bacon with white fat glistening. I settled for toast. The staff can't be faulted as they are inherently in the firing line and I'm sure they are fed up with answering for the shortfalls of the hotel itself. My advice would be to go to the premier inn down the road, at least you know it's clean and tidy with benchmarked standards and procedures in place to ensure housekeeping etc is taken care of.

    5
    « Weekend away »

    Great hotel great location only 10 mins into the town great park over the road where we went for a picnic since it was a nice day. Seems one of the better hotels in Falkirk. Room was perfect for what we needed. Fresh towels both days. But forgot the shower gel / shampoo.

  • 2
    « HOUSEKEEPING TEAM LET DOWN HOTEL »

    Reception Front entrance and reception clean and fresh and very welcoming. Member of staff on reception very polite and very informative on arrival. Housekeeping Firstly I will say I am a Housekeeping Manager, for another hotel group. I have high standards of cleanliness in rooms and attention to detail is paramount. Serious concerns about your room standards specially if your Head Housekeeper or Housekeeping Manager are checking and passing rooms ready for guest arrivals. 3rd Corridor carpet not even hoovered on arrival. Smelling damp Room 49 was disgusting, light on wall next to door not working, thick with dust as well, so clearly not done in weeks, mould on the tiles in the bathroom moud-ex will remove and toilet wasn't clean, pics of the bottom of the toilet not clean. Bedroom window catch broken so you you open the window inwards on the 3rd floor not locked inwards. Bathroom Floor tiles all stained/dirty. High level dusting not done. TV not dusted all lamp and chrome tissue box dusty. I know what surface dust is and things that clearly havnt been touched. Carpet edges not done for a while and under the bed clearly not been done either. Do the team not have daily, weekly, monthly tasks to do or sheets to sign off. Clearly your Head Housekeeper/Housekeeping Manager is very relaxed in checking room standards. Very Disappointing!!!!! I would of complained but as we arrived late for a wedding, just left it. £90 a night and breakfast. Not worth it. Breakfast Staff very welcoming and polite, food choices excellent. I was asked how our stay was when checking out by reception staff mentioned complaints said she would pass it over to Housekeeping nothing to say that I can get manager to contact you. I will also be emailing Best Western Head Office

    2
    « very poor service »

    booked for 10 people so they knew we were coming. however the service was continually slow. had to repeat requests and even though they were not busy. food was good and does seem to be so consistently a shame about very poor service as has not always been this bad

    3
    « Needs some TLC »

    stayed on business,location is Ok but the rooms are small and the ones at the back have an appalling view of the roof fans. Woken at 0600 by someone from the hotel dumping the glass bottles. One lift which is archaic to say the least. Staff are very friendly

    3
    « Out dated »

    This is the first time I have stopped here. It's location is handy with just. 10 minute walk into town. It is a very tired and outdated place. Clean enough but unappealing. Would I go back? Probably not. There are far better places near by.

    5
    « Excellent hotel »

    Husband and I went to Edinburgh military tattoo and was booked in to the park hotel Falkirk. It is one of the few hotels that I have no complaints whatever from lovely friendly staff comfortable clean rooms and and excellent menu for dinner and breakfast so would certainly recommend this hotel.

    4
    « Still a very good Hotel. »

    I have stayed at this hotel on a few occasions and it was always consistently very good. Having not been for a while, I was glad too see that the standard is still very good. Room I was in on this occasion was a bit dated, but very clean and fit for purpose and had flat screen TV and kettle with tea and coffee. Usual shampoo and shower gel in well presented bathroom. Restaurant now has a new menu and a 3 course meal for £12 on a Tuesday evening was wonderful value for money. Food was excellent and served quickly, service was the usual excellent standard by very friendly staff. Breakfast is now buffet style and there is a great selection of very tasty food and once again the staff on duty were excellent. Check in and out is quick and without fuss, was good to be back and I look forward to my next visit.

    4
    « nice friendly hotel »

    Stayed here one night with my 10year old Grandson as part of a national holiday deal to go see the Edinburgh Tattoo. We arrived late afternoon & was greeted by very friendly staff. For our 3 course evening meal we got a choice of menu, my Grandson didn't like any of the starters, I asked if they could serve him anything else the waiter was more than happy to speak with chef & provide him with a started he liked. The rooms are clean with comfortable bed. The breakfast was plentiful .

    5
    « LOVELY RESTAURANT »

    Dropped in here (without pre-booking) for a Sunday meal. Great menu choice and very quick service in lovely restaurant. Staff were helpful and attentive and despite the restaurant being busy, the ordering, serving and paying went like clockwork. Prices also very reasonable, Well done Park Hotel restaurant staff. Food delicious! Expect us back soon.

    3
    « Convenient stop-over »

    We used the Park Hotel as a stop-over on our way to the Highlands. Easy to find, close to some interesting attractions and major rout to the Highlands and Islands. Staff were very friendly and helpful. We were satisfied with our overall experience

    4
    « Great staff »

    We didn't check in until late but the staff were very helpful. Lovely pint of Guinness and a good night sleep. Restaurant was busy which was a good sign as the food was great. Would recommend staying.

  • 4
    « Good solid hotel »

    I stayed here and commuted into Edinburgh as the hotels there are so dear during the festival. It is a modern hotel recently improved which coincidentally i visited in 1977 for a cousin's wedding. The rooms are clean and well fitted out but rather small which I guess is not something which can be changed. The bar/lounge area is continuous with the reception and restaurant and all was very pleasant. The only down side is that no real ale is provided which I always look for. The food was very good though nothing fancy. The table d'hote style menu offered 3 coursed for £12 which is very good value and everything was quite nice. The steak for which there was a £5 surcharge was still good value although my sirloin was a bit fatty for my liking. Instead of a small rim of fat there was a huge piece which is not too appetising. I felt the restaurant staff, although very efficient and brisk with the food, were not too happy and did not smile much. The good value menu attracted a lot of people in the restaurant from within and from outside the hotel. For this reason it is worth booking a time to eat on arrival Breakfast was comprehensive with plenty of hot and cold choice. The haggis was lovely with a peppery after burn which I always like. The sausage was not so good and was a "catering" sausage low in meat content. All in all I should not complain too much as everything else was fine I used the laundry service which was excellent value and same day!! A good stay for a reasonable price

    4
    « Excellent Food and Very Friendly Staff. »

    Three friends and I decided to spend one night at this hotel before going onto see the Edinburgh Tattoo,we were a party of a coach tour,when we arrived at the hotel our keys were waiting for us at the reception desk.The reception/lounge area was spacious plenty of room to move around and an excellent seating area.Our room was spotless along with the bathroom,we overlooked the main car park and the main road,the noise was not too bad we had a small table for two in our room overlooking out to the park which was across from our hotel.The evening meal was excellent a good selection of food plus service,we had a drink at the bar before setting off to Edinburgh.In the morning we went for breakfast which was a buffet breakfast help yourself to sausages,bacon,black pudding,haggis,tomatoes or scrambled eggs,the member of staff asked if we wanted tea or coffee,plenty of toast was provided for us and one of our group asked for porridge the waitress went into the kitchen and came back with a large bowl of porridge.I felt that the food could have been slightly more hotter.The hotel staff were all very friendly,and the hotel was spotless,if you fancy a walk after dinnner/breakfast I would recommend a walk across the road to the park beside the main house in the park is a lovely walled garden which you must view to appreciate.Plenty of room in the main car park and you don't have far to walk into to the hotel,be aware that you have a few steps to go up before going into the main hotel these steps are not steep.If you have any queries regarding the hotel or were to visit the staff are only to pleased to help.At breakfast plenty of fresh juice and cereals were provided with a very large selection of cooked food,honey and jam was supplied with our breakfast,I would strongly recommend a stay at this hotel,you will not been disappointed overall with the accommodation or food,check out the website for more details and information.

    4
    « Business Trip »

    Arrived at 9 pm to greeted warmly by the receptionist. Provided with details of my room, mealtimes, etc. Asked if I required a morning call and a newspaper. I had asked for a fan to be placed in my room as the hotel has no air conditioning. This was provided. Overall the room was OK with the expected facilities of tea & coffee, soap, shampoo a bath with plenty of piping hot water, much needed after a 5 hour drive to Scotland and plenty of towels. As with most hotels I go in the TV was mounted upon the far wall too high which requires you to crane your neck to watch it. A couple of downsides to the hotel: My room was directly above the hotel smoking area, therefore, I was aware of people talking and smoking which was annoying when watching the TV. In the night, the lights from the hotel frontage were on and the glow from them poured into the bedroom from under the curtains, so If you prefer to sleep in a dark room, then choose a room at the back of the hotel, also there is some road noise as the hotel faces the main road. I received my early call as booked and eventually made my way to Breakfast, greeted with a morning and a smile and asked what I would like to drink. Made my way to a full breakfast and chose my own table to sit and eat breakfast. Tea arrived within minutes of sitting down. Breakfast was excellent! I was working in the town centre and the distance to the town centre was a 10 minute walk. I asked if I could leave my car in the hotel car park and was allowed to do so. This was ultra convenient for me and I was allowed to park for the whole day at no extra cost. My overall opinion of the hotel is that every effort is made to make your stay comfortable, not the most modern hotel but a comfortable, clean, warm and friendly hotel...well done to all.

    3
    « Lunch »

    Went with my mum and daughter after shopping. The service is good and quick, maybe a wee bit too quick, and the portions are really generous so even big appetites wouldn't go hungry. It's obviously a popular place with the elderly as I felt like a spring chicken but I'm sure that's because they offer two courses for £10 or three for £12 and that makes it affordable. I probably would go back, it just wouldn't be my first choice.

    2
    « Mediocre »

    Stayed here two nights with friends clean room adequate,bathroom dated.The hotel is in my opinion overdue a complete facelift.The breakfast was a pretty chaotic affair ordered poached eggs and toast, the eggs eventually arrived without the toast and by the time the toast appeared arrived the eggs were cold.The waitress was rather surly and we all remarked that the young lady in question did not want be thereThis hotel is ok for a cheap overnight stay,but I for one won't be back.

    5
    « Wedding »

    Recently attended a wedding at this hotel and must sat how impressed I was with the bar staff. In particular Lauren behind the bar just thoroughly entertained anyway who was present. She indeed is a jewel in the crown at The Park. All of the bar staff took part in the enjoyment of the whole evening and should also be commended

    3
    « Cheap but let down by surroundings »

    When we arrived a wedding reception was in full swing, the noise continued until after midnight. The Reception Lobby is decorated in browns, including the ceiling and has mostly spot downlights making it very gloomy. This carried through to the bedroom except for the ceiling. The room was the smallest we experienced during our visit to the area (four hotels in all). The price was fair for the time of year as the Edinburgh Festival puts the price up everywhere in the area. The curtains in the room were not particularly light proof, so if your disturbed by early morning sun, wear a sleep mask. Room WiFi was poor to non existent and would not allow me to download basic information, let alone a video file. A plus point is the restaurant in the hotel. Staff were very accommodating with my wife's fickle diet (everything has to be freshly cooked due to medical reasons). The evening meals were surprisingly cheap, £12 for a multiple choice three course meal.

    1
    « Save your money,book somewhere else! »

    On arrival we noticed straight away that the hotel lobby could do with a good update! Check-in was swift but little welcoming conversation. We arrived in our "Room" which was no bigger than a mobile home bedroom,anytime my wife and I had to move to a different part of the room,it became a kinda dance routine. The bathroom was on the "snug" side also. We unpacked and went downstairs for a nightcap,again the barstaff were not very found of conversation and when I asked for bottled spring water to take upstairs ( most hotels we go to,already have bottles in the room) we were told there'd be a charge for them, why??? We were told we could take up a jug of tap water if we prefer............?? We went to bed and slept ok until around 04:30 when the room started to light up with sunlight as the curtains didn't cover the entire windows! That first morning ,we ordered breakfast in bed which I'm glad we did because on the second morning,people were standing around with empty plates forever waiting on the empty breakfast buffet area being replenished!!! Not a sausage,rasher of bacon,egg to be seen.........oh! but hang on,here comes someone with a soup bowl full of baked beans.........that should keep the hoards happy?it was like something from "Faulty Towers"! We were late in at night and decided to have room service again,my wife ordered scampi I ordered what I hoped would be a lovely juicy sirloin steak.........WRONG!!! They brought up a rather small piece of shoe leather,which tasted similar to the said leather.... called back to the kitchen,told them I'd asked for medium rare but this is not what I got! They took it back and I also asked for a "Bearnaise Sauce" to go with it....My God you'd have thought I'd just asked the guy a cryptic question,..... "We don't do Bearnaise" he said! "Isn't there a chef that can maybe knock one up for me"? I asked....... "Yeah,there is.....but it'll take ages" he said. I told him "never mind" as by this time my wife had almost finished eating! Will I stay her again " Not on your Nellie"! We got a half hearted attempt at an apology when checking out but like our stay here it wasn't very memorable!

    3
    « OK for the price »

    For the price this hotel is OK, but the rooms are quite small and a bit dated. The food at breakfast was fine with some choice. Evening meals were a bit limited in scope but were quite edible, though not fine dining. The staff were helpful and friendly. There is plenty of parking, and the hotel is within 10 minutes drive to the Falkirk Wheel and The Kelpies

    5
    « dutton party »

    stayed at the park hotel on sunday for one night we were ony passing through on our way to perth having stayed there before i new what to expect the room was great over looking the park, the room was very clean and tidy infact brilliant . we had lunch when we arrived, and dinner late in the evening both were superb the staff were first class sadly we stayed only one night ,i would recomend this to anybody.

  • 4
    « Quick pitstop »

    Stayed here on sat 23rd july 16 Hotel itself is nice parking is good with alot of parking at front and back. Hotel reception is nice Staff were helpful Room was small and had a strange aroma upon entry. Bed wasn't the best but was comfortable enough to sleep. Our room was near the lift which was quite loud when the hotel was quiet (recommendation is to ask to be away from the lift) Room was good had big TV etc was nice for a short stay. I think more than 1 night would be tough. Location is good only 5min walk from town centre I would stay here again however if i returned to falkirk i would look at other hotels also.

    2
    « Not good enough »

    Small rooms, dated furniture and décor, uncomfortable beds and some noisy rooms mean that this hotel is best avoided. It's not expensive and the food is alright but there are better alternatives in the area.

    5
    « Great hotel »

    Great hotel,the rooms were lovely and the staff were so helpful and friendly. The restaurant was amazing the food was great. We aerie only there one night but would stay again. The meal was great. Breakfast was great so much choice

    5
    « Great stay »

    We stayed for one night after we had visited the Falkirk Wheel and the Kelpies. Our room was on the modest size but it was perfectly adequate for one night. The bed was comfortable and the room was clean. The shower in the bathroom was the most powerful we have ever encountered. So much better than the trickles you find in some places. We had dinner in the restaurant and the value was absolutely amazing. We were not expecting much for three courses for £12 in a hotel but we were totally wrong. The quality of the food was excellent. The service was very good with the waiters working really hard. Breakfast was very busy as a coach party filled the room. The choice of food for breakfast was good and well cooked. I would highly recommend this hotel.

    4
    « Good choice. »

    Just spent 2 two nights at the Park Hotel in Falkirk. Had a very comfortable stay. A lovely room at the front (room 50) with a view of distant hills. The food was very good. Breakfast has a large selection and was presented nicely. The evening meal (3 courses for £12) you need to be hungry because the portions are big, and the food very tasty. Good selection too. All the staff were very friendly and helpful. The decor though is all brown, could do with a bit of brightening up. The hotel is really handy to go and see The Falkirk Wheel and The Kelpies (both amazing). Not too far to Stirling Castle, and lots to do and see in the area.

    3
    « Mr & Mrs Livingstone wedding »

    Visited this hotel on Saturday 9 July 2016 for family wedding . Great location and staff very friendly great food and setting .also stayed in room 5 and from the photos included not a great view room clean but very small and extremely warm some a/c would have been great but over all nice place.

    3
    « Aberage »

    Stayed here for 2 nights. Room was big clean and airy Staff not the friendliest. The breakfast wasn't very good and the whole downstairs area smelled of fish. Wouldn't say it was value for money but the location was good for doing things like the Falkirk wheel and kelpies Hotel-pub along the road was fab with a good beer garden

    4
    « Excelent hotel for food and comfort »

    We stayed at this hotel for two nights and were very very impressed with the quality of the two evening meals we had. The selection was first class and the service very good and the price £12 pp for 3 courses. Where else can you get this standard of food for this price. Our room was very clean and of good decor. If there was a down side it was the shower, which needs updating, or the bath removed and a new shower installed. The "cold" water is also very suspect as it runs hot for over 4mins. Apart from that this is a very good comfortable hotel and although it had a wedding each night we never heard any noise. Yes I would stay here again and recommend it to others.

    4
    « Excellent stay »

    Stayed here 24th _26th June,was allocated a double room with double bed at time of booking,e- mailed customer services and was allocated twin room as we were two men,quick check in by lovely staff,and dining staff very helpful and polite ,rooms were clean and bed comfortable,would recommend

    4
    « Excellent trip... »

    As we pulled up to the best western we weren't sure if we had made the right decision on where to stay... However as we came into the hotel we were very surprised the staff were so friendly and welcoming, the food was lovely, the seating area was inviting and clean. The rooms are basic but have everything you would need!! All in all we would defiantly recommend to friends staying in the area and will return if we are back in Falkirk!!

  • 2
    « Left unhappy »

    Had a good stay over night, checked out at 10:45 then was waiting to be collected in foyer. Asked if i could buy a drink at the bar (needed to take medication) and was told i could not as i was no longer a resident!!! Nice trip spoiled at the last minute!!!

    4
    « Park Hotel Restaurant »

    Great value for money very pleasant staf, food was great. Had lunch with my daughters we were all very pleased with the service and food. Had not visited the Hotel in years as it had gone down hill,wanted to try a new place for lunch decided to try out the Park Hotel it turned out to be a good decision. We plan to book a family 21st birthday dinner party.

    5
    « a lovely stay »

    we decided to visit Falkirk or the weekend and booked up at the park hotel,the staff were pleasant on arrival,we were early so asked if we could leave our bag to go for a look around,on return and checked in we went to our room,which was very clean and had a massive bed,tv,hairdryer and toiletries were all available,there was information about the hotel and what was available in it,but also info on what was to see and do around the Falkirk area and beyond if your willing to travel alittle further.....when we were at the hotel a wedding was being held,which was lovely as there was a piper playing outside as the bride arrived,all well and good,but later on after we had gone to bed,we were woken around 12ish by shouting and screaming in the corridor and kids running up and down,this lasted for a good half hour,then all went quiet again.......in the morning for breakfast there is a variety of cereals,cooked breakfast,fruit,yogurt etc,,,,all in all despite being woken up we had a lovely weekend and would recommend this hotel

    4
    « Slightly above average »

    Not bad. A big hotel all very samet and starting to get a bit tired but it was safe and comfortable with a decent car park in a handy location. Free bottlesld Water in room which was nice so didn't have to buy any and I ordered proper tea to my room which made things more like home. Breakfast buffet was ropey so I sent it bavk and ordered soft boiled eggs which were perfectly done. Sounds simple but this happens very rarely so I was impressed! Serving staff were a bit lacking but they're probably underpaid kids funding their way through college parties so I kinda get it. Been there! Not bad in total as a short business stay but I wouldn't choose to stay for a long trip.

    3
    « Poor quality room »

    on arrival was upgraded to superior room well if this room is superior I dread to think what a standard room offers I purposely marked my score down there was scuff marks on the wallpaper you could see the undercoat showing through on the skirting board the top of the dressing table was bubbled and peeling in need of a refurb. the bed was comfortable functional bathroom with a very invigorating shower the dining room contemporary light and airy the lounge area also comfortable it's a shame the comforts and fittings downstairs aren't reflected in the rooms upstairs good selection of breakfast items teletext didn't work on TV

    4
    « Great stay »

    Very clean and well appointed hotel, close to the Wheel and the Kelpies. My 85 year-old mum, myself and husband went for a three night stay. Because I had not rung ahead to ask otherwise, my mother was put on floor three and us on floor two. When I asked to be allocated closer together we were told it was not possible until the next day, which was okay. Both rooms were at the back which proved to be quite noisy due to many fans just below which shut off a while then kickstarted into a noisy drone. Next day we were given much larger, front-facing Windows on the first floor which was great. Both mum and I are disabled but I am unable to use a lift, which is my own fault, but the lift did not go to the first floor so mum had to get off on the second and walk down to the first, which she found the easiest. Breakfast saw a choice of many types of foods to suit different palettes. I would not go again as there are no downstairs rooms and I would recommend that anyone intending to stay there books ahead and requests a front-facing room.

    4
    « Excellent Stay »

    Hotel and staff were excellent not a problem in site and the staff were very helpful. The restaurant was well laid out and clean and the food was great value for money with a very good choice. Will definitely stay here again.

    4
    « Comfortable room, great value evening meal »

    Stayed overnight on our way driving to The Highlands. In a lovely location, our room was very comfortable with a huge, comfy bed. The facilities were very good although we did find the pressure in the shower was a little too severe. The evening meal at £12 for three courses was amazing and we thoroughly enjoyed the pork with black pudding and the chicken curry. The staff were friendly and the service was good. We were, however, disappointed at breakfast. The plates were cold and the food only lukewarm, although the food was of good quality.

    4
    « Good value 3 course set menu for £12 »

    Went as a group for a mid week meal. For the money paid it was excellent with a good selection of choices. The staff were friendly and helpful. Overall an excellent place to go out for a mid week meal.

    5
    « short stay »

    very friendly staffnothing was to much trouble, stayed 2 nights,food good 3 courses for £12, we stayed to visit kelpies and wheel. the room on the 3rd floor with good views over dollar park.good to walk round, with a lovley walled garden.

  • 4
    « Good value »

    Stayed whilst visiting the Falkirk wheel and the Kelpies. Hotel service is very good. Staff are very helpful and friendly. Food is excellent value for money... VERY good value. We were pleasantly surprised by the quality and quantity considering the price. Would definitely stay again.

    4
    « business stay »

    Overall very good. Friendly staff on arrival, room was clean and had a view over to the park opposite. Pity that rooms on the first floor at the front are above the smokers areas so if you open your window for 'fresh air' its not great. Evening meal was good as was breakfast, staff all friendly and helpful The outside doesn't look great but inside it is all fine and as you would expect for this sort of hotel. Free wifi good also

    4
    « Ideal for the Wheel and Kelpies »

    Stayed 2 nights as a party of 7. Comfortable room, view over the park. Good choice of evening meal in set 3 courses for £12. Buses from over the road to bus station, then bus 3 from stance 7 to Wheel and bus direct to Falkirk stadium for the Kelpies. Day ticket costs £4.50 for adult. The pink shuttle bus between the wheel and kelpies isn't running at the moment (May 2015).. 10 minute walk to railway station, to Edinburgh, Glasgow and Stirling

    5
    « Great Stay as always »

    Stayed for the 3rd time this year at the hotel. Good excellent , staff very polite and attentive. Serving staff absolutely fantastic myself and my colleagues would recommend staying here. Rooms very comfortable. Showers and bathrooms very clean and the shower lovely and powerful. When we're next in Larbert we will stay there again. Thanks

    5
    « visit to the wheel »

    excellent location for visiting both the wheel and kelpies. we had a lovely room overlooking the car park . and the meals were excellent too.we ate at the hotel every night would definately recomend this hotel.

    4
    « short break in falkirk »

    the staff were very helpful and friendly.the room was clean and large enough.the food in hotel was excellent,both breakfast and evening meals.at the evening meal you could have three courses for £12-00 which was great value.

    5
    « Great hotel »

    My partner an I stayed here for a night as we were at a family get together in Falkirk. The hotel is lovely, room and bathroom were clean and the following morning breakfast was magic would highly recommend and will use again when down that way. Definitely value for money!

    4
    « First ever visit »

    Evening meal here for a birthday. Set choice menu with the usual suspects and decent sized portions. Thanks to staff for providing candles for the birthday cake. Good all round service. Decent parking spaces as well.

    4
    « Birthday meal »

    Five of us went for a meal fo my dads birthday. No a la carte menu just a £12 for 3 courses menu but that was fine. Decent sized portions and all served piping hot. Usually when you go to a place with set menu they are trying to bulk the money up with the drinks. Not here. Had to ask for drinks every time. We were not even offered a wine menu. Will go again. Thanks to the girls for bringing out the birthday cake and putting candles in it (as I had forgotten to bring them - oops).

    5
    « FALKIRK STAY »

    The hotel was well situated just a five minute walk from the town centre. An ideal location to visit the town and also take in the Kelpies and the Falkirk Wheel. The staff were very helpful and the restaurant meal was enjoyable.

  • 4
    « Short Break »

    My husband and I stayed here for 3 nights during a visit to Scotland. Our main reason for the choice of this hotel was its proximity to both The Falkirk Wheel and The Kelpies. (Both within easy walking distance) We found the reception staff to be very welcoming, our room was ready even though we arrived early. There is ample on site parking. Our room was clean, had everything we needed, maybe a little tired but this wasn't an issue because we would prefer tired but clean as opposed to modern but dirty. The wifi worked for us. The food was very good and well priced, both the breakfast staff and evening staff were very friendly. Would we stay again, for the price yes.

    3
    « Dated »

    Good location in a dated hotel providing small well equipped bedroom and good breakfast all with friendly staff . Good on site parking. Set price dinner at very reasonable price and of good quality. Good for short stay

    5
    « Great showers »

    Stayed here 2 nights , our room was spacious and had all the facilities I liked except for plastic glasses to have a drink with. good Wi-Fi once I got the reception to re-set the routers. Excellent breakfast in fact to much for me, but all very good. The highlight for me was the shower, nice and powerful flow, best I have ever had in a hotel. I arrived on a Friday evening and the restaurant was packed and also very busy on Saturday. I noticed the Rotary and Round Table meet here, so that is usually a good sign that the locals use a good establishment.

    4
    « Lovely Meal »

    Four of us (two couples) ate here on Saturday night 19.03.16. We all had the 3 course meal which was very good value at £12 per person. We found the waiting staff to be very friendly and the service was very good with no long wait for our first course to be delivered and this was carried through to our other courses. The breaded fish that I had for my main course was especially good. For service, value and quality I was very impressed and will be happy to eat here again.

    2
    « Worn and needing upgraded »

    I stayed for one night, carpets in foyer and landings were worn and rippled. Landing on 2nd floor to my room had an unpleasant damp like smell, TV in the room was very small. Breakfast had a good selection, although I ordered an omelet and it was not fully cooked. Once was enough.

    4
    « Comfortable with restaurant »

    Clean and comfortable with decent restaurant, probably needs a refurb and a better bar area but I would go back as overall it was fine Breakfast was really good and I had poached haddock which was excellent

    4
    « Rosebank Suite »

    Myself and about thirty guests arrived for morning tea/coffee etc., after my Mother's funeral. The room was tastefully decorated. The tables were beautifully set and the staff carried out their duties in a professional manner always ensuring that everyone was offered tea and coffee and top ups if required. The food was plentiful, well presented and also very tasty. I would not hesitate to recommend this hotel.

    4
    « FRIENDLY HOTEL WITH GREAT RESTAURANT »

    I stayed here on business for 3 nights during February 2016, the hotel is comfortable and very reasonably priced, Staff are friendly and helpful, the restaurant serves good food and the 3 courses for £12 is a brilliant deal. Ideal for a business or pleasure.

    4
    « Great service »

    We had the pleasure of attending the CEA launch event. What a great day and a worthy charity. The service was good, the room was excellent and the food great; loved the steak pies - highly recommended. Thanks to Duncan and his team.

    4
    « Comfortable and reasonably priced »

    This is a very comfortable hotel that is located on Camelon Rd on the way into Falkirk. Large car park and very efficient and friendly check in,well laid out reception area with restaurant and bar. Rooms are well laid out and nice and clean and have large bath with shower. Good food served in the restaurant and you can get a 3 course meal for less than £13. Breakfast was excellent and cooked breakfast is a very large plateful that includes everything. Would thoroughly recommend for short stay.

  • 5
    « Amazing venue »

    I had my wedding and reception here in August. The build up to my wedding was simple and no fuss the team at the Park took all the hassle out of it with the General Manager Tommy Fleming continuously going that extra mile to sole any challenges we had on the run up. We had an amazing wedding reception beautifully decorated in the Camelon suite this is when the master of ceromonies Duncan stepped in and took control of the whole day and this guy was brilliant nothing was a problem. He controlled all the guests brilliantly even when we decided to invite them all across to Dollar Park which he made sure they all got over and back in time to start the evening reception. The room was amazing well laid out and beautifully decorated out. The dinner service was amazing Duncan controlled his team brilliantly providing a 5 star service during the meal which was great the food was exactly what we were after and tasty. The day and evening went brilliant which both my wife and I truly believe that the team at the Park were the reason behind this. Would recommend this place to any couple looking for a venue.

    5
    « Lunch for walking group »

    My husband and I have just returned from having lunch in this hotel with our walking group( over sixty of us). The service was first class as was the food. Choice of food was excellent as was quality and presentation. Could not be beaten for value for money.

    2
    « Disappointing all round »

    We went for our annual Christmas family dinner on the 13/12/15 and sadly wont be back. Firstly the room we were giving was freezing cold that some of us wore our jackets all night. The staff did get two of the smallest heaters but they were no help. The meal its self was terrible I had to send mines back, I would have sent it back again but I was very hungry by this point and others at my table were nearly finished their meals. The staff were very lacking and we had to ask for obvious things like milk for our teas and coffees. This is the second time we had our family meal here and the first time was brilliant. I even had my wedding reception here 10 years ago and at that time the staff went above and beyond, why then I ask such a slip in service. Lastly (and this may sound silly) there were no Christmas crackers. When having a Christmas meal I do like my silly hat and rubbish jokes.

    4
    « Xmas Disco Party Night »

    17 of us for a works night out in the Camelon Suite (small room) for a 3 course dinner and disco party night. Great night! Dinner was lovely, service was very good, DJ was brilliant and all in all can't fault the night at all. Bar prices were reasonable considering what we managed to cram in to a night lol. We're even thinking about going back again for Christmas next year.

    5
    « Great value for money and friendly,comfortable hotel »

    From checking in to checking out (2 night stay), I enjoyed every minute of my stay. Staff were friendly, cheerful and efficient. The room was spacious, warm and clean. Bed was very comfortable with clean bedding and I slept very well each night, no noise to interrupt my sleep, even though there was a few parties there on Friday night. TV with numerous channels, hair dryer, tea/coffee facilities (including low cal sweeteners) with biscuits, free Wi-Fi, clock/radio, telephone all provided in room. Clean bathroom with toiletries provided and fresh towels provided daily. Restaurant was good with tasty, hot food and the cooked breakfast provided was too much for me, it was enormous. Definitely recommend this establishment. Car park at front of hotel and an overflow one at rear.

    4
    « Comfortable and proificient »

    This is a great hotel in a good location both for the town itself and for visiting the area. The room was well-appointed, with comfortable double-bed and all the accessories I'd expect. The breakfast was great and the staff very accommodating. There was ample parking and definitely on my list for where to stay next time I'm in the area.

    4
    « Comfortable and welcoming »

    Good value for money hotel. Comfortable beds and clean bathroom, good food although too generous for me. Three course evening meal for twelve pounds with a good choice on menu. Staff very attentive and helpful.

    4
    « Made very welcome »

    Statyed with a party. Fast and efficent check in, pleasant staff throughout our visit. No problems at all ( well, perhaps one as our room was very warm and and the decor a bit 'brown' ...personal taste ! ) but hey, this is Scotland, and its better than being cold !. Food in the restaurant was well presented, tasty and hot. Well done to all at this pleasant hotel. Thanks !

    5
    « excellent »

    Stayed 1 night 24th October very impressed staff very pleasant and helpful rooms spacious and beds excellent. I would recommend this hotel and will stay here again only one small point breakfast was hot and plenty however sausage and bacon was tasteless other than that breakfast was ok

    4
    « Comfortable hotel for overnight stay »

    I'd been a little worried by some of the reviews. Perhaps some folk expect too much for their money?! This hotel is conveniently located for central Falkirk. Warm welcome and friendly service. My room was spotlessly cleaned and perfectly comfortable for one or two nights stay. Only disappointment was breakfast - poor service and the food was nothing special.

  • 2
    « You get what you pay for »

    I attended a family dinner at the hotel two weeks ago. The price was very reasonable for a 3 course meal. However, if the chef has sirloin steak on the menu we expected him or her to know the difference between medium rare and well done. It would also have been good they cooked the frozen pack of catering chips properly.

    4
    « Reasonable hotel but a bit dated »

    My husband and I stayed here for one night, it is well located for all the local attractions and amenities with good commuting links for both Glasgow and Edinburgh. I'll be honest in that our first impressions weren't favorable, as our booking was made by my husbands employer there had been an error in the information which the receptionist seemed very unimpressed with; we were made to feel quite uncomfortable whilst answering her questions. We didn't see this particular receptionist for the rest of our stay but all the other staff we interacted with were pleasant enough. The building exterior is rather drab, although the car park is big if there is any kind of function on you'll be hard pressed to get a space. Inside the reception area is modern enough if a bit dark, although this is probably more to do with excess amount of brown paint used in varying shades. We were on the top floor, the lift is tiny and slow; between us and our one suitcase it would probably only fit one more person in! We had a room facing over the front of the property, the room was big enough for the two of us if a little tight as the bed is essentially two singles joined together so very wide. It was clean and tidy but when I checked the tea/coffee tray I found that the biscuits were open and someone had been having a cheeky nibble, I can only assume the tray hadn't been changed between guests. The bathroom was small and dated, dirty grout and tiny toiletries, but the shower although a bit old looking had excellent pressure and was refreshing. As mentioned in other reviews the lighting in the evening is poor, there are no ceiling lights in the main part of the room so you are reliant on the the bedside lamps. When getting ready in the evening it was quite difficult to find enough light to do my make up and I had to use the bathroom. Overall I think this review may come across as quite negative but we would stay here again, the room was fit for purpose and it is a good location for getting out and about. There is nothing bad about the place just a bit tired! The restaurant was surprisingly good and I will review that separately.

    3
    « Convenient location »

    Free car park but gets busy. Opposite a nice park for a walk or, turn left, and walk up to the canal where there are locks, walks or cycke rides on towpath. Buses into town pass by front of hotel. Feels a bit tired but clean and friendly staff. No good views from bedrooms. Ask for room away from function rooms and reception for quietness.

    3
    « Dull and dated »

    Passable for a single night on business but a last resort hotel option not a first. Clean and moderately comfortable (don't expect a beautiful view from your bedroom window!) but particularly annoying is advertising free wifi that was so slow I gave up trying to watch catch up tv on it.

    5
    « Great for what we needed »

    I have to say that I was dubious about our booking after reading some of the reviews on here, but I didn't need to worry. My parents and I were booked in to two rooms as we had to go to a family funeral, the hotel and its staff were great and couldn't have been more helpful and friendly. My parents arrived and checked in before me, I arrived quite late due to my flight being delayed and after a bus, train, and taxi ride I finally got to the hotel just after midnight. The check in was quick and easy, which is great as all I wanted to do was get my head down. The hotel itself is within easy walking distance to Falkirk town centre, this is where you'll find all the usual shops and the bus station. The hotel has a restaurant onsite which is great, breakfast was a buffet style. it was great being able to choose what you want and how much, my only gripe would be is that the chef needs to remember not everyone likes black pepper as much as he does, this did spoil the mushrooms on the second day, but the waitress did offer to make me some fresh ones. For our evening meal I have to say that the steak pie was the best I've ever tasted, but what do you expect from Aberdeen angus. The rooms are very spacious and the beds are very comfy so are the pillows, it would rival any chain on comfort. All in all I would come back and visit this hotel in future, thanks very much best western for a great stay. Thanks again

    3
    « Getting a bit tired »

    Been staying at the Park for years on and off on business, mainly due to its location in the central belt. But noticed on the last few occasions I have stayed that certain aspects of the rooms are looking a bit tired, grubby bathroom doors, extractor fan not working. The restaurant also appears to have gone down market with the three courses for £12 offer, which certainly draws in the crowds, however it just seems a bit of a procession i.e. ordered my food and within a couple of minutes my starter was there in front of me. Overall not a bad place and the staff are also helpful and friendly

    2
    « Not the best BEST WESTERN »

    We arrived later than we wanted after bad traffic and accidents, checkin was good and receptionist friendly, we asked about eating dinner...we were told that there was no need to book as long as we were down soon...less than 15 minutes later we we down for dinner. We were rudely greeted as we did not have a table booked. The food was very average but ok for the price paid. The staff lacked training and had no personality. The bedroom could have been cleaner and some parts were extremely dusty. There was no tea or coffee or even a biscuit on the tea tray just milk! No wifi in bedroom as advertised. Only nice thing about this place is the refurbished reception area. Would we return? No.

    4
    « wedding reception »

    Attended a wedding reception here and I was well impressed it was lovely had an amazing time lovely setting with outside smoking area reception area really inviting with two function rooms and a restaurant

    3
    « Good value - if a lil tired. Very good set meal in the function room , »

    Stayed here for a weekend good bar service excellent breakfast yes I would use it again , friendly staff . A bit far from Glasgow I let the noise from outside mate bartered on arrival for 40 sandwiches good sip per our little quietquite satisfied

    4
    « The Kelpies/Best Western/Park Hotel »

    Stayed on 17.09.2015. for 1 night as we were visiting the famous HELIX PARK @ THE KELPIES. Very nice accommodation and friendly staff. Would visit again. 5 minute walk into the bustling Town Centre of Falkirk. Good hearty breakfast.and efficient Restaurant Staff . Mr/Mrs Curran

 

Getting to the hotel ...

All directions
·From: M73 & M8 north exit onto M80/A80 following signs for Stirling. Exit at J5 onto M876 and leave at J1, following signs for Falkirk to Camelon Road A803 and the BEST WESTERN Park Hotel.