BEST WESTERN Hotel El Cid,  Ensenada

3.5/5  - based on 160 guest reviews.
Avenida Lopez Mateos #993, 22800, Ensenada, Mexico - See map
+52 6461782401 +52 6461783671

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Nightclub
    Nightclub
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
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TripAdvisor Traveler Rating
based on 160 traveler reviews
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The BEST WESTERN El Cid, is centrally located, overlooking the Ensenada Bay and awaits you in the traditional Mediterranean style. Executive Junior suites and Jacuzzi® suites, king and queen size beds are available. All rooms are different from each other having been named for each Mexican City and each has a small display of the particular Artisan Ware that is made in the cities. The El Cid Night Club and Restaurant is among the very finest in town, featuring "Los Guajiros" Cuban Band. Join us at the BEST WESTERN El Cid! Our attentive multilingual and professional staff will do everything possible to make your vacation or business travel a success. All rooms offer upscale facilities and a variety of amenities, such as wet bar and refrigerator. No elevator provided, luggage assistance 24 hours. Enjoy your stay.

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Room 1

Guest reviews


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based on 160 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
29
Verygood
 
71
Medium
 
37
Poor
 
10
Horrible
 
13
Business Business 27
Couples Couples 49
Family Family 24
Friends getaway Friends getaway 21
Solo travel Solo travel 9
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN El Cid,Ensenada
  • 5
    « An urban oasis , centrally located! Best Dentist! »

    This is the fourth time I am returning to Ensenada. The reason is simple, Excellent dental care by the best dentist I have ever encountered in my life! Dr Ortiz, Clinica del Puerto is centrally located and is walking distance from the El Cid. The hotel has safe free parking and a dedicated staff! Sometimes there is an employee that doesn't seem to fit in, but one finds that everywhere . The rooms are spacious and clean and most have a mini fridge and wet bar! Don't miss the open air fish market and the taco stands nearby! The drive is easy going down, but a little difficult to navigate on the return when you are at the end of the highway and trying to figure out how to get into the fastness/medical lane. The town is safe day and night and the natives are veery friendly!

    3
    « Typical Thirld World Experience »

    Clean Hotel---Dated but decent City is typical Thirld World Cesspool--FILTHY--- Infested with HUSTLERS and BEGGARS Shoppes are RIP-OFF because of DISRESPECT for WHITES If you are AMERICAN---visit ANY CITY to see the SAME FILTH and POVERTY

    4
    « Sports Trip »

    It was a Basketball Tournament with Nephews, Hotel was in the right spot, at walking distance to shops, restaurants. Hotel needs an upgrade, specially the bathroom. Overall we were comfortable and would stay here again.

    4
    « Excellent Location, Clean and Budget Friendly! »

    This is one of the oldest hotels in Ensenada, and has been maintained in very good condition. Has a very nice pool area in the back, free parking, and free bottled water in the rooms as well. We had a 3rd floor unit overlooking the main street with a small balcony. Street noise was not an issue. Rooms are very clean, beds very comfortable, and staff very friendly and helpful with any questions you may have. One of the great benefits in booking with El Cid, is the Medical Border Pass you get as a bonus. Reduces your border wait to about 1/2 hour. This feature alone is worth 4 hours of your time that your not wasting in line...Enjoy!

    4
    « Great location »

    This hotel is just a block off of the main tourist zone. The hotel was in a great location. There are restaurants and shopping all within a few blocks. The front desk was very friendly and gave us great advice of a reasonable restaurant. The decor is nice and room was spacious.

    2
    « One night »

    This hotel is convenient if you would like something very close to, or in the Tourist Zone. It has free parking. I found sleeping there difficult, it is dated with few updates. The toiletries are only a liquid soap. The carpets are old and can be cleaner. If I ha seen the sheets in the light of the day I would have requested that they be changed. They were an off white grayish in tone.

    5
    « El Cid to the rescue! »

    Located on the main backpackers/vacationers thoroughfare El Cid combines comfort and style with Baja Mexico charm. Clean and comfy the hotel was one of few that had a room available during the busy Ensenada Wine Festival season. After countless tries to find vacancy at other hotels/motels around the area we finally stumbled upon El Cid. Other hotels stated there would be no way we would find lodging for that evening. Well, El Cid proved them wrong. Long live El Cid!!!!!!!!!

    5
    « Ensenada Family Vacation 8/2016 »

    I have been stay at El Cid for 3 years very good service especially from Nico he speaks English & spanish he is very heplful with any questions i need directions or helping my family with my luggage the hotel is safe and very safe parking at night and day I plan on staying at El Cid because of excellent customer service from NICO eveything is also close in walking distance LOVE El Cid Nico is the best employee also the other staff is friendly but Nico goes out of his way

    5
    « Vacation »

    The best hotel ever if this is a 4 star hotel ill give it a 5 star the best place to stay in!!!!!! It is so clean and on the best area to stay in. The pool was so clean and it was in order .???????????

    4
    « Surprise, Surprise! »

    I just want to say I was very impressed with this hotel! This was a last minute trip I took a chance in going to Ensenada without a room booked and I have 5 other people coming with me! I was very surprised to have found a room on the same day considering it was a busy weekend in Baja. Well first thing they give AAA members a 10% discount, a plus! The hotel is located where all the shops, restaurant, and bars are walking distance, another plus! They let us look at the rooms before we booked and were very impressed! We had to get two rooms one room was a Jr. Suite and it had the best view! It had the view of the main blvd where all the action is! The rooms were clean and well kept up! The other room was a Suite with a jacuzzi tub the view was overlooking the pool! The view was ok not as nice as the Jr. Suite overlooking the blvd. but we comprised the view for the jacuzzi tub in our room. The jacuzzi tub was a decent size a little loud but it was suffice! It was a nice, clean and spacious room! The staff was very helpful and accommodating! Had a pleasant nights stay at this hotel and I thought it was pretty reasonable for the quality of service and cleanliness of the rooms! Me and my fiancé will be staying there again next time around! Also they also give you the fast lane pass when its time to head home! Fast Lane pass cuts your waiting time at the border from 3 hours to maybe 1 hour!

  • 4
    « Good Hotel, Great Location »

    The El Cid was a good choice for us first-timers to Ensenada. The location is great, right in the middle of the tourist zone. Within walking distance, you have all types of shops, cafes, restaurants, and street-food vendors. Less than 10 minutes down to the Malecon or Fish Market. To the beach, it's a 30 minute walk. The staff at reception was friendly and helpful. Housekeeping was above average. There is coffee/water in the lobby all day and bananas or apples/granola bars/tea/and an espresso machine in the morning for breakfast. That's it, but that was fine for us. We made a point of going to a supermarket each night so we would have pastries/sweet bread in the morning. The room was just what we needed: comfy beds, good shower, fridge, sink, and table. We had a street view, which included a nice view of the bay and the giant Mexican flag on the waterfront. I'm sure this was nicer than the views from rooms in the side wings of the hotel. At the same time, there was some noise from the street late at night if you are a light sleeper. The parking area was small, but we were always able to get in/out quick enough. Like other reviews have mentioned, the WiFi is not good. There is a cafe across the street where our daughter went 1 night for her internet fix. You can pay less in Ensenada, but we were happy with what we got. We would probably return.

    5
    « Location, location, location »

    We stayed in El Cid on our way north after wandering around Baja for a week. This place has been on our list of hotels for a while. Very glad that we were able to book rooms for our stop. The location is wonderful. Close to the touristy things in Ensenada, plus within short driving times for the Ruta de Vino, La Bufadora, and Ojos Negro. The rooms are well appointed and very comfortable. The bathrooms are above norm...and very clean. Our room opened on to a large patio which overlooked the sparkling pool. Parking was adequate even for our pickup truck. The only item that we found could be better is the wifi. Access early in the morning is adequate, but as other customers wake up it gets sketchy. Fortunately most places along the street also have wifi.

    3
    « Nice hotel, nice location, but has some problems »

    I stayed with my wife in this hotel for three nights. I traveled for business purposes, but my wife was on vacation. The hotel is very centric. There are a lot of restaurants, café and bar near the hotel. The room was clean, with a fridge, a mini-split air conditiones and a flat screen with cable. The only two problems I had were the crappy WiFi, which was very unstable and the hot water. I had to wait around 10 minutes to take a shower, because that was the time the hot water come out. I recommend this hotel, but you better travel with your own data service.

    4
    « Great Staff »

    Hotel is centrally located with safe parking, the room was comfortable and the staff went out of their way to make things enjoyable. The staff was LGBT friendly and recommended great restaurants near by. Will stay there again. Ensenada is a very safe town and was the drive from the Border!

    4
    « Ensenada is booming! »

    Clean & safe. Excellent wineries and restaurant in Valle de Guadalupe. The Ensenada fish market is an interesting sight with lots of fresh fish and about every type of seafood to eat right there or take with you. The hotel in located in an ideal city location. Its close to the harbor, city and very quiet. The building is older, but not rundown. Enjoy!

    5
    « What a fantastic stay »

    The hotels really charming the rooms are clean plenty of towels great view from my sliding glass window of the day, the maids are really sweet, everybody's very helpful, it's in the heart of everything The workers are really cute. There's restaurants everywhere because you're in the center of Ensinoda. Great places for breakfast all around, the 51 club at the top of the street is fantastic, everything on the street that the hotels on great

    3
    « Old classic hotel »

    nice place to spend a night, old hotel, but very clean and great staff. Room was on 5 floor no elevator. Parking was good. Did not like the way the room was setup, it has a 2 step difference from the entrance to the rest of the room.

    1
    « Over charged and still waiting for $280 »

    We stayed May 6th. It was a busy weekend and we had few options. First, they wouldn't honor the price on TripAdvisor. Second, they ran our card twice and said it didn't go through. Tried our second card on a second machine and it worked. What a scam. We are still waiting for the two charges on the first card of $280. They said they'd return it in two weeks. Then, they said we weren't on their records. Now, they want proof that we didn't get three rooms.

    4
    « Nice get away »

    Enjoyed the room and balcony could listen to the music from the down, the street great bed lots of room nice location in the heart of downtown easy to walk any where and very clean and safe staff was very friendly and helpful

    4
    « Pretty cool »

    Stayed here a while ago, a lil run down, the carpet definatly showed it's age, but clean and nice staff, close to restaurants and walking around. Ensenada is a pretty cool town. We had a great time. Pretty scenery.

  • 4
    « Vacation »

    My sister and i had a fabulous vacation at el Cid. hotel was clean and the employees extremely helpful and very attentive. Would stay here anytime. close to everything and you can bring your dog with you. Ensenada is a beautiful place to visit.

    4
    « On the way home. »

    El Cid is an older hotel with room that are super big and super clean. The rooms are dated and need to be remodeled. With that being said, the staff is one of the best in all of Mexico. They see to your every need and make sure that you are happy. The Wifi is fast with reception all in the right places. I would stay her again any time.

    5
    « Great Customer Service! »

    We stayed at the hotel 3/5/16. Great location to walk around downtown. Very secure parking. Our room was very clean. Great view of the pool. The rooms are a bit dated but we loved the colonial, old town feel. Absolutely love the customer service we were given by Nico & Eduardo? at the front desk. They make you feel so welcome and are able to answer all of your questions. I definitely will be returning!

    3
    « Enjoy the TV I the next room? »

    Friendly place but the walls are not so sound proof. I couldn't get the sound of the soap opera on tv next door to leave my head. Also hearing the sounds from upstairs coming through the ceiling. Bed was good, decor is very 1980s Mexican retro. Won't stay here again.

    5
    « Welcoming is Just the Beginning »

    This is a rare, higher-end hotel in the heart of the city. Comfortable setting, large rooms with views or pool access, wonderfully caring staff, 24/7 security, access to a growing array of restaurants, shopping, close to "normal" day-to-day Ensenada life. The hotel has a pool, ac/heat in all rooms, a deck overlooking the pool and town, secured parking, a spa/massage on site, and continental breakfast each morning. A real find and never disappointing.

    3
    « Tired but secure in its place because of location, parking avail but tight, check prices »

    I've gotten roped into stayin here once before cuz its big and centrally located. We (couple) stayed Feb, 2016 and tried 3 other smaller places but no space or couldn't park large vehicle. Had to stay El Cid again. It's tired and no elevator, we had to make 3 trips cuz bellman was busy. You can open windows and there's a/c. Our room had short steps up to 'bar' and bathroom which was tricky at night. Inside halls so safe and secure, that's about all I can say. How a beat up hotel can get over $100 a night when I can stay at a nice moderate hotel in San Diego for less is beyond me. I'll try santo tomas next time I'm in the area.

    5
    « Valentines Day with Family. »

    Excellent stay, staff was extremely nice and helpfull. They have changed a lot from where they were before. Staff is extremely helpful and spoke decent english. Rooms are very spacious and clean. Parking maybe a bit challenging depending on their occupancy

    4
    « Great stay »

    Two days in Ensanada. Stayed here the rooms very clean staff very friendly. Parking a little tight but secure and off street. The area was fun. Do not get a room on the street side can get a little noisy at night.

    3
    « Rooms are nice but staff struggle with English »

    Rooms are very nice,clean and comfortable. Desk staff struggle with English and are unable to help you should you have any questions or problems. They are nice enough though! The rooms are a little pricey in this time of economic downturn.

    4
    « One block off highway »

    Located in the tourist district this is pretty standard Best Western with secure of street parking and so-so Best Western breakfast but less than a block to Sol REy (Gourmet Pepita) restaurant which is excellent. Had delightful dinner at Sol Rey, really gourmet food with great piano music.and good margaritas.

  • 4
    « Gustavo made the experience above average »

    This is an nice older hotel. We had planned to head back that night, but it got late so we decided to stay in Ensenada and leave early the next morning. The rate seemed a little high, but the location is convenient and I kinda trusted the Best Western name. Gustavo at the front desk went above and beyond and made our stay awesome. The hotel room was clean, old, and the bed a little stiff. We got a good night sleep. So this worked out real well for us. Did I mention Gustavo was awesome!

    2
    « Won't stay there again ever!!! »

    First no elevator in a five story building, no heater, and the room was very cold. And in the morning when we wanted a hot shower, no hot water!!! Sorry but I'm not going to stay there for another night. And won't recommend it to anyone!!!!!!!!!!

    4
    « great stay »

    Stayed at El Cid 2 nites. Room was on the 5th floor - no elevator. It was not a problem for me but could be for others. Room was clean, large. Had balcony overlooking the main street but sliding door kept all the noise out. Room had a mini-fridge and wet-bar?? There was one odd thing - the closet had a sliding panel that opened into the bathroom. There was no way to lock it from either the bathroom side or the closet side. Again, not a problem for me but could be for others. Flat screen TV with a lot of English channels. Air-conditioned. Staff was very nice & helpful. Parking available on the grounds. Large swimming pool. Coffee/tea, apples/bananas were available in the mornings by the reception desk. There was a restaurant next door but I didn't not use it. Great location. I would stay there again.

    5
    « El Cid »

    Been there a few times, received a great service. A person by the name Nicodemus such a helpful and very friendly guy in the day shift. Night shift receptionist by the name of Erik, also very helpful , great customer service and great attitude. Wish every body be the same as them two. Thank you

    2
    « Good location , but very poor room »

    In general, good location , but don't expect too much in this one bcs some fundamental issues , like internet speed or access cannot match your expectation, AC not working well as well. I also lost two T-shirts. For business, you had better be prepared your way to survive.

    4
    « In the center of everything »

    Nice hotel with good service, spacious rooms, ours on the top floor had a bar in addition to the usual bed etc. and a partial view of the port. Friendly and helpful staff. No elevator and no cont. b/fast. However in the same building is TIA Restaurant which serves a nice b/fast (you order from a menu, no buffet). Secured parking at no extra charge.

    3
    « Great location but... »

    This hotel is right where the action is and as close as you can get to the restaurants and shopping. The hotel has friendly and helpful personnel. The problem lies with the rooms. They are old Spanish style rooms which we like but the air condition made the worst noise and was hard to sleep. Please replace your bath towels. They smelt so bad I didn't want to dry myself with them. The bed was ok but it got real hot and was uncomfortable all night. And the last bad thing was we were on the 5th floor and they didn't have an elevator. I came to relax and not do a workout everytime I had to go to the room.

    3
    « Overall Ok »

    Average Hotel, was expecting something more but it didn't trig me that wow experience. Rooms are ok, cleaning could be improved and bed are fine. I just stay overnight, maybe a longer stay could have trigged in different evaluation.

    4
    « Right in the middle of everything. »

    This was a very last minute planned trip and we always get a good room here. Yes the hotel is dated, yes there is not much flare to it. However you can not beet the customer service, private parking, and the recently remodeled guest hall ways. Go to Ensenda for the fun, stay at the El Cid for convenience.

 

Getting to the hotel ...

All directions
·From: all directions. The BEST WESTERN El Cid is located on Main Street between Alvarado and Blancarte, one block from the harbor.