BEST WESTERN Hotel Encinitas Inn & Suites at Moonlight Beach,  Encinitas

4.0/5  - based on 509 guest reviews.
85 Encinitas Boulevard, 92024-3625, Encinitas, United States - See map
+1 760 942 7455 +1 760 632 9481

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
TripAdvisor Traveler Rating
based on 511 traveler reviews
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People come for the "Encinitas experience" at this Encinitas hotel, where a fantastic location, unbeatable price, and plenty of luxury is king. No other hotel near LEGOLAND® and the beach offers these kinds of amenities. Spend the day exploring massive LEGO® pieces or sunbathing on the golden beaches. Everything you imagine California to be comes to life at this Encinitas hotel. A convenient location to local attractions is just the beginning. Want a trip to SeaWorld® or San Diego? You got it. These hot spots are only a short drive away from your Encinitas hotel. However, don't go so fast. Guests get free Wi-Fi and a free continental breakfast to start the day right. Dig into platefuls of piping hot waffles, fresh fruits, delectable pastries and an array of cereals and yogurt. Top it all off with chilled juices and 100% Arabica coffee. The San Diego Botanical Gardens are a must-see attraction. It's all just a short trip away from your Encinitas hotel. Of course, taking advantage of your prime location three blocks away from Moonlight Beach, is always a smart move. Take a surfing lesson or join a day cruise downtown San Diego. There's no end to the adventure that's right outside your Encinitas hotel room. Work on getting that perfectly bronzed body or join a sandcastle building competition. Friendly, knowledgeable staff members are happy to help you plan the perfect vacation. Checking out the local cuisine or day tripping to San Diego are both options. Where do you want to start? Your Encinitas hotel is close to it all. Reserve your comfortable stay at BEST WESTERN Encinitas Inn & Suites at Moonlight Beach for an unforgettable vacation! Enjoy your stay.

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Room 1

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based on 511 guest reviews
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Excellent
 
174
Verygood
 
188
Medium
 
71
Poor
 
58
Horrible
 
20
Business Business 45
Couples Couples 129
Family Family 245
Friends getaway Friends getaway 39
Solo travel Solo travel 24
Cleanliness
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Service
Sleep Quality
Value
BEST WESTERN Encinitas Inn & Suites at Moonlight Beach,Encinitas
  • 1
    « Noisiest hotel ever! »

    Next to freeway and train. You will not sleep well here. Rooms are big, kitchen was nice and close to town and beach. But it's proximity to freeway and train make it impossible to get a restful sleep.

    3
    « Nice location but needs repairs. »

    This property was located right off the highway with free parking and a great free breakfast. Service was poor and the room had mold stains on the ceiling and a strong musty smell. The balcony was dirty and the patio below us was covered in dog poop and pee. Not a pleasant smell to step out to. There was no hot water during peak times and the elevators were broken. Janitor was more friendly than the front desk clerk who was rude, untrained, and unprofessional.

    5
    « My home away from home »

    This Best western has the most friendly staff and has made some really great changes in the pool area and other areas. It is 5 minutes to Moonlight Beachin Encinitas and 10 mi nutes from the lovely shopping are in Moonlight. Great news! just across the street therer is now a Lazy Acres Market with anything you would need, so exciting!

    4
    « Moonlight Beach stay for Surf Madonna Race »

    I chose this hotel as it is within walking distance of the race start. Turned out to be a great place to stay. Location was great and within walking distance to shops, restaurants and of course the beach. The hotel room was a queen and the furniture layout was a bit odd as there was a large open space?? in the living room area. On the plus side it has FREE parking! Ask for high up as the floors above us have been remodeled. There are plans per the management to add an onsite restaurant and upgrade the rooms. The rates are seasonal and they are high in that neighborhood but in the fall it was a bit cheaper then the summer high season.

    5
    « Lovely »

    Good prices, Very nice rooms and clean! CLEAN. We live less than 50 miles away and stay here anyway because it's a nice little get away. Moonlight Beach is awesome because it has concession stands and restrooms, a park and playground, fire pits, and volleyball! The surrounding area has many choices for dining, shopping, and the Meditation Garden is always worth a walk through.

    4
    « Nice Place, Nice staff »

    Had a great stay. Friendly Staff, great amenities and room. Parking was very convenient balcony was nice. Only complaint is beds were a bit soft for our taste, but that is just personal preference. Will stay here again when we come back.

    2
    « Don't Do It !!!!!!!!!!!! »

    Horrible and I'm trapped!! I travel for business 2-3 weeks out of the month. I am diamond status at Hilton and Best Western. Booked this hotel through my corporate account. I have never disliked a hotel as much. I always request a room on upper floor away from noise as I work day and night shifts every day and find it quieter. On admission I was told by front desk that I wouldn't get upper floor because I booked thru third party. The room I was given was at the farthest end of building, not only close to highway noise but I will have to walk this long outdoor corridor in the early morning hours every night. Upon entrance the horrible smell hits you! Its like a wet 1970's carpet smell. I thought this can't be the only room available ....the parking lot is empty and its Tuesday....Im booked for a week, I'm diamond member....its my 3rd week this month at a Best Western......NO!!! The front desk clerk, Eric, tells me with a smirk no less. I book all my rooms through this site and have yet to be treated like this, or have such an issue. He seemed to relish in telling me I was stuck with this room. As I read over the fine print, yes Im stuck here or forfeit 100% weeks cost. This will be chalked up to learning....Now I'm stuck with a horrible smelling room, old bed that sinks in the middle, sheets that are so old they feel like your laying on sand, patio that faces a highway is loud and the furniture is rusted and layered with dirt. TV keeps cutting out....and its my first night of 5.......If your booking from a third party through your corporation etc.....DON'T DO IT!! You will be treated horribly and given the worst room available.......I come to San Diego frequently for work....It will NEVER be here again.....!!

    5
    « Surprisingly good and value for money »

    We spent 2 nights here in a king room with ocean views. The room was quite large and the bed very comfy, although the ensemble was placed on a wooden base which made it a little higher than normal! The balcony offered a nice outlook toward the ocean (couldn't see the actual beach). Breakfast was provided down by the pool and it was a lovely setting. Pretty normal Best Western breakfast with a good variety. It is easy walking distance to restaurants in Encinitas and to the beach. It is quite near the railway line so do you do get a little noise as the trains come through, but we weren't disturbed by it.

    5
    « Great Deal with kitchenette »

    Booked this last minute. Very nicely updated rooms. Ours had a beautiful kitchenette with no additional fee, with a full fridge, 2 burner stove, and a microwave. Room was only $126 with AAA rate! Had 2 queens and a sofa bed. Only small complaint is that the sofa beds are short and mattress too thin..So it was uncomfortable for our 6' teenager. Breakfast was a very nice continental. It had the usual continental items plus a few surprises... fresh raspberries, sliced almonds, Greek yogurt and almond milk. Nice pool and jacuzzi area.

    4
    « Good value. »

    A recent Convention in Del Mar brought us to this hotel in Encinitas where we spent 5 nights. We found this hotel to be a good value and exceeded our expectations in some areas. The room was very clean with clearly attention given to maintenance. The room was larger than the average hotel room with a balcony that we were able to see the ocean and watch the sun set. The queen beds were comfortable and the linens appeared to be of good quality. The room was cleaned very well daily and the staff was very friendly and helpful. The only thing that was lacking for us was the size of the refrigerator. It was a small dorm-sized frig but worked out in the end. Not actually a problem, just preference. The parking garage is well lit and clean with excellent access to elevators.The breakfasts were pretty much what we've encountered in other BW hotels. The ladies kept plenty of hot and fresh food available and were very friendly and helpful. (I especially liked the sausage patties.) Access to I-5 is very easy. The hotel is within walking distance of (downtown) Encinitas and the beach. Shopping and restaurants abound within about a 5 mile radius. The hotel staff was knowledgeable of the area and were very forthcoming with directions and personal favorites. As hotel prices in So. California go, this was a moderately priced hotel which met all of our usual experiences - plus. We would definitely stay here again should we be making another trip to the area.

  • 3
    « Not as nice as it used to be »

    This was our 4th stay at this hotel in 5 years. We had a king room with ocean view. That is the best part of this hotel, the view and proximity to the beach. The remodel done over 5 years ago included travertine tile in the showers, which is porous and leads to mold growth. When we walked into the room, the odor of mold was obvious. The little refrigerator was not working, front desk had someone up to the room within minutes. The fridge was unplugged...he plugged it in and it kicked on. He left and I began to put our things into the fridge when I noticed mold growing at at the seal on the bottom and along the bottom of the door. I cleaned it, but it was disgusting. Then, when my husband took a shower, he noticed big dots of mold growing on the ledge next to glass in the shower. A maintenance man came and poored bleach on it and let it set for 15 minutes. It did help, but then we had to smell bleach for awhile. The bed was very comfy, but the sheets are a little worn and the fitted sheet did not want to stay on, and slipped off constantly as we slept. As if that is not enough...the wifi in our room kept kicking us off, so it was extremely frustrating to use. I don't remember having that problem before, but this time we were the furthest from lobby that we have ever been, 3rd floor far west end, #303. We will probably stay there again, just because we love the location, but will be sure to go when rates are really low, so we don't feel that it was not worth the cost.

    4
    « Quiet location »

    This hotel is located at the top of a hill so the area is reasonable quiet as it is away from the road & surrounding buildings. The room was similar to others in this price range & was clean with everything working. The only downside being that there was only a shower & not a bath tub (which I prefer) Saying that it was a big shower area & I guess the area was once occupied by a tub. Breakfast was located in a pleasant room next to the pool. Hotel is walking distance from beach & restaurants. Parking was good with surface & undercover parking & a separate undercover parking area for those drivers or passengers with disabilities. Some areas of the hotel were a bit dated but did not spoil our stay. Would probably stay again if in the area.

    2
    « YUCK! »

    I use this hotel annually as it is the host hotel for an event I participate in. The rooms are adequate but the beds are tiny. The front desk service is, sometimes, non-existent. Parking during the event week-end is a mess - they need some controls. If another hotel were available, I would use it. This one ranks as a last resort choice.

    2
    « A varied experience »

    This review was difficult to complete as I had two opposing experiences at this hotel. Our stay was for 3 nights. The first night's stay was MISERABLE due to the air conditioning not functioning and an extremely foul smell in the room. The 2nd and 3rd nights were wonderful as we were provided a different room. Upon the initial check in I informed the front desk that there was a musty-chemical terrible and sickening smell in the room. Since there weren't any similar rooms to change us to, it was recommended that we leave the sliding door open when we went out for the evening. I followed the recommendation and upon return closed the door and turned on the a/c for the remainder of the evening. We were unaware that the a/c did not work. Also, the smell did not dissipate. It was sickening. The room temp. was 75 degrees all night and too hot for a restful sleep combined with the odor. Needless to say, we were exhausted the following day! In the morning, the front desk was able to change our room. The next room was wonderful and we slept well and enjoyed the remainder of our stay. I requested compensation from the manager due our horrible experience the first night. She said she would provide something. Upon check out, I was given a $30 credit for our inconvenience. I told the woman I checked out with that the amount was inappropriate. She took my phone number and said she would have the manager call me to discuss my concerns, as the manager was out of the office while I was checking out. I have never heard from the manager. Trust me when I say that the difference from the quality of our stay from the first night to the 2nd and 3rd was worth significantly more than $30! A room in the condition of our first night's stay should have NEVER be rented out to anyone.

    4
    « A really lovely stay! »

    We just stayed here over the recent Labor Day weekend. We had such an enjoyable stay! The rooms are very spacious and we had a lovely kitchenette (with slab granite countertops!). Our large deck had ocean views and the fitness center was conveniently located just 2 doors down. Their pool area is beautifully landscaped and is serenely quiet (most people went to the beach so we had the pool virtually to ourselves). A complimentary breakfast is offered each morning in the welcoming cabana off the pool area and offers a large variety of really good breakfast choices. The staff was super friendly as well. We will definitely stay here again!

    5
    « Best Hotel in Encinitas »

    I lived in Encinitas for 21 years, but recently moved to Oregon. Upon my visit I knew I would stay at this Best Western. The hotel exceeded my expectations and I had a wonderful experience. The rooms have been remodeled, very comfortable with easy access and unbelievably clean. The breakfast was very nice and the location is a cabana off the pool. Again, very clean, pleasant and good food.

    2
    « Used to be a good value »

    Sadly, my family and I choose other places to stay in San Diego each month. This was our "go to" hotel where we've stayed ~10 stays/year. They've had a management change for the worse! I've spoken to Vicki on more than one occasion and she didn't seem to care at all that we've stayed here for over 12 years! Many rooms need updating. It's become pretty loud some weekends. The new wall around the pool looks like it belongs in a prison. Parking up top is problematic at times. The breakfast offerings just aren't very good. The prices have skyrocketed. What used to be a gem turned into a lump of coal. Sad but true.

    5
    « Fabulous New Adventure »

    I am physically disabled and was surprised at the wonderful ADA room accommodations as the room was huge with separate toilet/shower room and included a little kitchenette with bar counter. Only glitch was the high bed (not in ADA guidelines) for which I had to have my caregiver help me up along with my little stool. TV stations great and WiFi a breeze. But only one ADA parking space outside our room. so we had to improvise after our evening return. This place is one of the best Best Westerns I have stayed in and hope to come back again!

    3
    « Average but nice ocean view »

    Clean hotel, friendly staff. Had some issues with housekeeping (didn't clean room one day as they leave at 4pm). Breakfast choices basic but filling. Great ocean view from balcony and relaxing pool/jacuzzi. A simple upgrade on the balcony furniture would increase value. Furniture was rusted, stained and broken. However, we would return as location is ideal and bedroom comfortable. Upgrading to view room is worth it.

    5
    « Great Experience »

    I love that I felt like I was staying at my own condo rather than a hotel room. The grounds are peaceful and beautiful, the sunsets are amazing from the balcony, and you can walk to the beach in 5 mins.

  • 1
    « Don't believe the stars »

    We stayed at this hotel for my sons baseball tournament. In fact it was the whole team and parents staying here. They "lost" the coaches reservation, so he didn't get the group rate and they wouldn't buge about it. It was so infested with ants that 3 families actually left to stay at another hotel. There were ants in our clothes, drawers, bathroom, kitchen, and bed. The room smelled like mold when we got there. The front desk staff that I interacted with were very unsympathetic with our issues and for the most part were very rude. Our door lock broke so we couldn't use our key cards until maintenance came and changed the battery. The pull-out beds were broken and horrible to sleep on. The balcony was huge, but the furniture was so old and broken down we didn't dare use it. Every time the neighbors changed the channel our tv blacked out. No fan in the bathroom, just the warning sign on the door, see pictures. Breakfast was powdered eggs and mostly empty whenever we went. The one lone girl working couldn't keep up, not her fault . the maids and maintenance guys were very friendly and helpful. The lobby is in the parking garage and the Wi-Fi never worked properly. They way overcharged for our group, and should refund half our stay. Will never stay there again and will be sure to tell friends and family not to either

    1
    « Serious ANT PROBLEM! »

    They are spending alot of money on their pool upgrades so it looks good on their website however they are neglecting the serious ANT PROBLEM they have and the very inconsistent wifi problem they have. In addition, the pullout sofa is ripped and very uncomfortable. No where near the money they charge. We were staying here with several other families and many of them also had ANT issues!

    3
    « Convenient but dated »

    The location of this hotel is fabulous but the property is dated and the rooms smell a bit musty. There is a lot of noise from I-5 and the balconies are draped with beach towels. The breakfast was convenient but the choices felt a bit like we were on a space ship -plastic everything. The check-in person was friendly but the check out process was cold and impersonal. We enjoyed being really close to the beach and the town but found the property a bit "gummy".

    1
    « Ants checked in »

    We could only handle one night for a 6 night trip. Ants everywhere in the room, horrible AC and crappy wifi. The one bedroom suite was very dark and outdated. The pool area was clean and well maintained. We checked out and moved to another hotel.

    5
    « Great Vacation »

    We came to meet friends in Encinitas and this hotel was a perfect location. Close to everything! The hotel staff was wonderful and the room was nice. I would recommend this hotel to people traveling to this area

    5
    « Accomodations »

    This hotel is beautiful, open and with ocean view! The location is perfect. The rooms have beautiful balconies that view the ocean and the front entrance of the rooms view the garden and pool. We found it to be very relaxing and beautiful. The continental breakfast provided quite a spread! Seating by the pool or indoors is quite exceptional.

    4
    « Always clean & close Dwntwn Encinitas & beach »

    Parking is always easy. Sound of the ocean on one side w/the freeway on the other. Place is always clean & near everything we want to see, eat, or do. Staff is always kind & prompt. Bedding was clean & crisp but our bed was extra bouncy. It's vacation so NO COMPLAINTS!!!

    4
    « Great location, solid stay »

    We visited the Best Western Encinitas recently for a local family reunion. Coming off the freeway it was a little tough to find, the signage isn't prominent but we eventually made it. The hotel's location on top of the hill make for a great view of the ocean from most of the rooms, the best will be had from the lower-numbered rooms on each floor. Check-in was fast and courteous. There was a sign at the front desk alerting guests that the Wi-fi was down and that they were working on it, unfortunately this didn't get resolved during our three day stay. It was good to know that up front. Overall, my two favorite features were the quiet and the complimentary breakfast. We were there during a charity benefit and surfing contest at the beach so the hotel was full but it never felt that way, it was really peaceful. I'm used to a basic continental breakfast at these types of hotels but the BW had a large variety of breakfast foods and beverages as well as bacon and sausage. We didn't get a chance to use the pool/hot tub but we hope to on or next visit, we will definitely be staying here again.

    4
    « Good Value »

    A nice place for a couple nights. Decent pool and decent breakfast. Friendly staff. Walking distance to beach (ask about the secret cut through down the hill). Rooms are good sized - room 164 has two beds and a sleeper sofa (they said it is the biggest at the hotel).

    4
    « Best Western Encinitas »

    Nice place to stay for a weekend only. It was surprising that there were no drawers to put your clothes in. Where the drawers should have been were to big empty cabinets with a small refrigerator between them. Interesting! I guess they only want weekend folks. We would stay again and lucky for us there was an iron board.

  • 5
    « Another great stay at the BW Encinitas!! »

    Big rooms; great view; FANTASTIC breakfast! We LOVE this place!! The staff is friendly and the location is central to beautiful downtown Encinitas and the beach. My husband, daughter (7 years old) and I LOVE the shower! The beds are comfortable and immaculately clean. Thank you for another GREAT stay!!

    5
    « Great Hotel Perfect location »

    This hotel has very clean amenities, is walking distance to moonlight beach. Easy access to downtown Encinitas, food, shopping, etc. Easy access to freeway with out freeway noise. Twenty minute drive to downtown San Diego. The rooms are very spacious and staff was friendly.

    3
    « Nice but Tired »

    Great location. Easy walk to beach, Encinitas, trains. Property is tired. They have made some upgrades, but it feels a bit like lipstick on a pig. Had issues with HVAC and door locks. Fortunately, the maintenance man was prompt and efficient. Front desk staff seem to reflect the tiredness of the property. Pleasant but not genuinely caring. This hotel is a good solid 2 star.

    4
    « Large Room »

    The rooms were quite large, we had a sitting area and bed area in the room, the breackfasts were reasonably good, the only down side that I expirienced here was when the Wi-Fi went down, we lost it for the last two days, not having cell service we were relying on this an no one seemed to be bothered to get it sorted, at least that was the impresion I got from staff.

    3
    « Nice sized room, near beach, but view of freeway »

    We had a king "pet friendly" room. The room was a nice size and bed comfortable. Very nice shower. The room was hot when we arrived, it would have been nice if the air conditioning had been turned on before we arrived - took about a half hour to cool off. Had a nice deck (we had view of freeway), but deck furniture needs updating. Lobby feels like you are walking into the parking garage as it is attached to the garage, and staff could use some customer service training to make you feel welcome. The chair in the room looked like it has been scratched/clawed by previous "pet guests" - leather type covering not a good idea for pets. Our dogs are very quiet, but I was put off by the "pet policy" handed to me at check in that stated you would be asked to check out if 2 complaints were received about pets whining or barking. A pet in the room below us was left outside the room door causing difficulty passing by with our pets down the stairs to the "pet area", another dog in a room near the "pet area" barked continuously when you walked by - but this should be expected in a "pet wing" and a hotel should not advertise as "pet friendly" then immediately hit you with rules that make you feel unwelcome. The designated "pet area" had overflowing, smelly trash can and dog feces left behind in a small patch of grass that had been stepped in and clearly not cleaned for more than a day. We had an SUV pulling a trailer and the parking lot was very narrow and difficult to negotiate.

    4
    « Anniversary »

    A little old, but clean and convenient. The view from the room were really beautiful. We walked down the street to a little restaurant for dinner. Someone out there needs to take on the task of rebuilding and reopening the restaurant on the grounds.

    3
    « Decent hotel while visiting in the area »

    Stayed here while visiting family in the area. Really the best choice in the local area to avoid traveling up or down Route 5 all the time to other hotels. I stayed here previously in 2008 and the hotel is in better shape now. The property and room were cleaner and its good to see they have completed minor renovations, updates and painting. Good continental breakfast included. We had a larger room on the 2nd floor with a partial ocean view from the balcony. It could have used more/brighter lights. The only real complaint is that the room we were in had a slight musty smell we noticed each time we went in, but didn't really bother us after being in the room a few minutes. Because we got in so late to check in, We chose not to request a different room but that reason alone is why I'm leaving my review at 3 stars instead of upgrading it to 4. I'd probably stay here again but would be more selective about the room and likely asking for a higher floor room.

    4
    « Enjoyable Encinitas Stay »

    We stayed four nights at BW Moonlight Beach and thoroughly enjoyed our stay. Ideally situated for us to walk to the beach and into the local shops, cafes, etc.The reception staff were helpful, particularly ,Leven,? Who helped with Internet problem we had and he gave us suggestions for places to eat and visit. Our King room was comfy and surpassed our expectations. Bed comfy.Breakfast was ample. Fresh fruit , cereal, pastries, eggs , bacon. Waffles were on offer but didn't try them. The pool was good for a swim. Noticed the pool guy was meticulous with cleaning it. Pleasant to sit around pool.Would definitely stay again!

    1
    « The worst hotel stay of my life »

    I stayed at this hotel from June 24th to June 27th 2016. It was a family vacation in which we had booked three rooms. When I arrived I first noticed late that night that my lock may be broken but I thought that maybe it was in error in how I was operating the lock. When I woke up early @ 7am on June 25th, I inspected the lock and trouble shot a bit to see that it was indeed broken and missing a strike plate. I called the front desk and informed them of the broken lock and was upset that I had been sleeping all night w the lock broken. They told me I had to wait until 8:30am for the general manager and maintenance to arrive. I didn't mind that at first because we were planning to leave for the beach at 9am to get parking & and an early start on our first day on vacation. However the general manager did not arrive until almost 10am and the maintenance was still working on the lock with no progress. I spoke with the General manager- Vicki H. and she was so incredibly rude to me and actually *refused* to speak with me about it and offered no solution or accommodation for my inconvenience. I am still dumbfounded by the severe lack of professionalism from a General Manager! When I spoke with her and introduced myself she cut me off and said she would get back to me "later in the day" - mind you- my belongings were supposed to be left in an unlocked room and I was expected to just be fine with this- when I had already lost my entire morning of my first day of only a two day vacation to be waiting around for her to arrive and for maintenance to fix the lock. She even shouted at me- "I don't know what else you want me to do! I told you maintenance is working on it now!" And when I said "I need you to take care of my inconvenience as I am a paying guest (meaning anything from needing another room or a place to put my belongings that is safe) She then responded saying "Of course you do!" In a condescending tone- insinuating that I am trying to con my way into something free when I simply wanted to not miss anymore time of my vacation especially when I was paying $250+ a night for three nights! She actually used the phrase "I'm done with you" when I asked her to accommodate me in some way other than just asking me to wait longer than the 4 Hours I had already been waiting for my lock to be fixed. I was so embarrassed and confused as to how I was being treated - as I have never had an experience like this at a hotel- that I was in tears! When my sister- who is in hospitality- attempted to speak with her- the GM refused to speak with her or *anyone* in my family. I have had problems at hotels before and I have had things go wrong but I have always been at the very least treated with respect and felt valued as a customer and accommodated for whatever problem or issue arose. My lock eventually was fixed but broke again the next day. I didn't even call customer care or bring it to the GM's attention. All I did was have the front desk call maintenance and I had to wait another 2 hours this time. When I called customer care- I was actually insulted by the care specialist when I informed her that the fist time I noticed there was an issue w the lock was at night and because I didn't call the front desk until 7am- I was insulted as a parent! I had to defend myself saying I didn't realize it was totally broken and was tired from driving 6+ hours from Arizona. I have never received such horrible customer service and felt so devalued as a customer. The only thing I was given was an "apology" and a $30 discount on and $815 bill. This vacation was a nightmare because of the General Manager and one of the customer care specialists. I took time off from work and used our families once a year summer vacation here. I feel so robbed and so terrible and I don't know what else to do other than write this review to possible warn others. -Sanya

    5
    « Comfortable, Convenient, and Consistently Good »

    Every trip I make to the San Diego area, every 90 to 120 days, include my stay at the Best Western, Moonlight Beach in Encinitas. The Full breakfast, views of the Pacific Ocean and spectacular sunsets, and comfortable accommodations could not be more enjoyable. This Hotel is convenient to the Beach (300 yards away), the quaint town and shoppes of Encinitas, and all of North County.

  • 4
    « Great Location »

    I took 3 of my grandchildren for an outing at the beach and wanted somewhere to stay nearby. This was an economical, comfortable choice. Breakfast was convenient and the pool and jacuzzi were a nice perk. The location was excellent.

    5
    « Great Hotel, Beautiful View, Love this Hotel »

    You know how it is when you book a hotel in an area you are not familiar with, you never know what to expect, and due to my past track record, my wife is always leery. We were both blown away with this hotel. We were traveling in a party of six...two adults and four teenagers (hurray!!). Everyone was very satisfied with this room. When I checked in, the front desk clerk said, "You have one of our best rooms", to be honest, I didn't know if that was good or bad, I've been down that road before. He was right. The hotel was very clean, the room was HUGE, it had a king size bed, a double bed, and a sleeper sofa. The pool area was nice and clean, and the staff was very friendly. The breakfast offerings were outstanding, and the area it was served in was spacious, and again, very clean. We all enjoyed the view from our balcony, and I believe every room has a balcony. The balconies are gigantic in terms of hotel room balconies. It could have had some more furniture on it. The only down side was that the bathrooms could use some updating, but it really didn't matter over-all since the room and the hotel were so nice. It's only an eight minute walk to Moonlight Beach, there is a trail right out the lobby doors that heads you in the right direction. If you need further direction ask the friendly hotel staff, they are more than happy to point you the right way. I cannot say enough about this hotel. We will be back.

    4
    « Nice property »

    Stayed here four nights and really enjoyed it. We stayed in a suite and had plenty of room for the four of us. The pullout couch looked like it had seen its better days but served the purpose. The property was close to everything that we wanted to do. Has one of the nicer breakfast areas that we have seen. My only complaint was there was a huge balcony to enjoy the ocean views and enjoy the beautiful San Diego weather but there was only one lounger. I asked the front desk if there was any more patio furniture and they sent up a chair that you would find in a conference room.please invest in some patio furniture so the whole family can enjoy your beautiful patio.

    5
    « Rest place »

    An excellent place to rest after a tiring day. The rooms are very clean and the staff are very helpful. The breakfast had a good variety of food although not the same as the other BW hotel we stayed in at the SFO airport. But overall a great place to stay in.

    5
    « huge balcony »

    stayed in a suite. ocean views, kind of. spa was broken:( pool was not that warm either. sad kids. great front desk guy. they want 200 characters. i hope they like these. holy crap still need 30 more. blah blah blah.

    3
    « Best Western Encinitas »

    The shower in the room did not drain while showering. I told the desk the first morning and again the second morning. A maintenance person then came and said he would fix it, but it wasn't fixed. The last morning there, we did not have hot water for showers. The lamps do not give out much light. Don't try to use the plug ins on the very old desk to charge your phone or ipad. Big room. Clean. Lots of parking.

    5
    « Beautiful suite rooms »

    If you're sharing with someone on the sofa-bed, be aware the doors between the rooms are glass, so not as private as you may want. Rooms were large and comfy, large fridge and kitchen area. Breakfast has healthy choices along with the regular rolls, waffles, etc.

    4
    « Quick trip for Bike Race »

    We needed a local hotel for a bike event. The hotel was convenient to where we needed to be. Easy to get to, clean, quite, and overall very nice. I should qualify, the facility was quiet, but if we opened our balcony door we could hear the freeway, it wasn't bad, but noticeable. We knew when we booked it though so no complaint, just letting you know. Staff was very efficient and friendly.

    5
    « A first class experience »

    I had never stayed at this property before, but I will be back. I requested a room with a bathtub, and apparently these rooms are in short supply. i was given a lovely room with a patio. while the I-5 freeway is close by, the rooms are well insulated and quiet. The breakfast buffet is well stocked with plenty of choices. A couple of recommendations to make it even better: turkey sausage in addition to pork, and sugar free syrup. Staff were extremely helpful, even checking tide tables to let me know if the tide was in or out at Moonlight beach! The tide was out far enough to allow a great beach walk. And they provided a Milk Bone treat for my service dog! They were very professional about the dog, adn welcomed her. There is even a small grassy area on the 1st floor for pet relief, complete with plastic doggy refuse bags. I was impressed with this property, the friedly staff, and overall comfort.

    5
    « Great Location »

    This was a great place to stay, near great restaurants, and close to the beach. This is a great town to just hung out and relax, easy access to freeways, Great place for the quick beach trip or close to Lego Land, or 20 min. to San Diego.

  • 5
    « excellence in Encinitas »

    This is a lovely hotel on a hillside within walking distance to the beach. Our room had very nice high-end furniture and a balcony with a view of the ocean. Our king size bed was very comfortable and, in addition to the mini fridge and microwave, the room had a Keurig coffee maker. We were given a reasonable price for the room and it included indoor parking and a hot breakfast buffet. The breakfast is served in a lovely free-standing building by the pool.

    5
    « Great hotel choice for families »

    This was a great little hotel for my family stay. The pool was a decent size - the breakfast was fresh and staff was very attentive and friendly. The kitchen could have been better stocked, but it worked for what we needed. My family and I will stay here again

    4
    « Nice rooms and layout »

    Our third floor room had a view of the coast and the hills. The sliding doors (to the balcony) were soundproof enough that we didn't hear traffic, although the occasional train was audible. There wasn't a dresser in the room but there was a cabinet. We were provided with a microwave on request. The refrigerator didn't have a usable freezer. The breakfast included fresh blueberries, a large pot of oatmeal, and plain yogurt. There is a short-cut dirt trail (through a gate requiring your room key on re-entry) that leads down to S. Vulcan Ave. Restaurants on Highway 101 are within a 10 to 15 minute walk.

    2
    « Unless you are a deep sleeper - stay somewhere else »

    The hotel is fine - each room has a balcony and you can see the ocean but the train noise is extremely loud and echoes throughout the room. I was up until past 1:30 am and it started again at 5:30 am. Ugh!

    2
    « Terrible Service + Dated Property »

    Our room was supposed to be for one queen bed, but it was a full. We immediately went downstairs to see if we could be moved to another room. The hotel staff person had *zero* empathy and didn't really seem to believe us. We asked him to take a look himself to see how small the bed was, and he said he couldn't leave the desk. He made no effort whatsoever to remedy the situation. There were several other rooms vacant for the nights we were staying, but he would not move us. It was a very unpleasant experience. Aside from the bad experience, the hotel is pretty dated and pricey for what you get. Would not recommend staying here.

    4
    « Not for the slick but a good choice »

    The staff is nicer than most, the building and furnishings are not new and slick but not badly maintained either, really nice stone tile shower. Only one other place in encinitas would i bother to consider. The rooms from about 312 to about 320 not as good a view as the early 300s but might be cheaper. Glad we chose this place.

    4
    « Nice BEST WESTERN close to moonlight beach »

    Nice BEST WESTERN close to Encinitas moonlight beach, the san Diego botanical gardens and Legoland. The hotel is located up on a hill and usually gets a refreshing breeze. The breakfast buffet is basic, the internet speed varies depending on the room location you get.

    5
    « BEST EVER! »

    I had the best stay ever. I had a room with a view of the ocean. It was heaven. I was able to walk to the beach everyday. I ubered into coronodo for the day. and enjoyed the street fair. I wished i would have stayed longer.

    4
    « Great location and stay »

    Nice, clean hotel near beach, restaurants.. Pool area being renovated due to complete by June or July. Free breakfast very nice ask for rooms with ocean view. Free garage parking, botanical gardens down the road, some noise from train during day till 10 PM but a great hotel with wonderful service. Have stayed twice and like rooms 303, 04,05,06 views.

    4
    « Family Vacation »

    At 3am in the morning we were looking for a hotel for one to two nights, using hotels.com we booked a room at this hotel for all myself, my wife, and my 3 kids. The hotel design is dated, but updates to the rooms are nice. The hotel is about 2 blocks from Moonlight beach which is definitely worth the walk/drive.

  • 2
    « Better places for the price. »

    We stayed here with friends otherwise I would of selected another place. We had the room right next to the gym which is on the second floor for some reason. There was a wide gap in the sliding glass door so it could't close all the way. Our friends had the same issue in their room. They had a great breakfast and mostly clean rooms but overall I would never stay there again and not recommend it to friends especially for the money!

    4
    « Great location and good value »

    The best part of this hotel is its location - walking distance to Moonlight Beach and downtown Encinitas. It is also very close to the commuter train, but we didn't notice any noise. The hotel is a bit dated and the room smelled musty. The breakfast buffet was next to the pool in a nice room, but they struggled with keeping it stocked when there was crowd. The pool was great. Very friendly front desk staff.

    2
    « Great location, everything else was poor »

    We checked in the hotel at 3:30 pm, Check out was quick, entered the room and it was not clean. when approached the management, they apologized and that was it. we had to use the public restroom at the hotel to freshen up. beds were 20 year old spring mattresses, extremely soft, bouncy, hard to sleep on those, you could hear the train noise because of the quality of the sliding glass door, walls were thin which basically means that you could hear the neighbors.

    3
    « Good Value in Encinitas »

    Best Western Encinitas Inn & Suites at Moonlight Beach is a rather plain and ordinary-looking motel that we have stayed in for the last decade or so. It is well-located, comfortable, and an excellent value for the money.

    5
    « Best Western California »

    Love the location. Right off the 5 and 1 block from Moonlight beach. Downtown is walkilng distance and the train is next door, but you don't hear it. The only problem we encountered was the internet. It was slow in our room, which was far away from the lobby.

    4
    « Walk to Beach and Main Street Encinitas »

    A large clean room greeted us, weary as we were after a day of traveling and touring. We even had a peek of the ocean from our sizeable patio. This hotel seems very large, but on our Sunday evening arrival, not very busy; check in was quick. There is a center pool and hot tub, which we didn't use, and a pleasant breakfast room off of the pool. Breakfast was good with all the traditional offerings of eggs, bacon, waffles, oatmeal, donuts, coffee, tea, etc.; they even offered Almond Milk. They took my 7 pound dog - so pet friendly, which is a must for us. In the morning, while walking the dog around the complex, I discovered a door that lead down a dirt path towards the beach (versus taking the long steep winding driveway hike to the road). We took it and strolled the main street, window shopping Encinitas along the way; we then walked to the beach (no dogs allowed on the beach). There is no dining, other than breakfast, and the restaurant appears to be either defunct or being remodeled. There is a small amount of construction near the pool, but it was not impactful on us at all. There is a train that runs along the main street and adjacent to the hotel, the Surfliner, but it didn't bother my sleep at all - too tired...woke refreshed and ready for another day of exploration.

    5
    « Beautiful Hotel,awesome ocean view »

    This is a beautiful hotel on a hill angled with a awesome view of the ocean, town below and sounds of the trains passing thru the 101 coastline. spacious room with a very nice patio, Pool and Jacuzzi is well kept and a nice private area. Staff was wonderful! Look forward to staying there again soon!

    5
    « Great, Affordable, and Family-Friendly »

    We loved our stay at Best Western at Moonlight Beach. The added touch of being able to stay in a family suite was awesome-- the small, windowed (and curtained) doors between the main (Queen) bed and the sofa bed in the main area allowed for a nice amount of privacy for my husband and I, without making us feel too separated from our young children. Our boys are very active sleepers, so we requested a foldaway bed in the room for their own sanity: to my pleasant surprise, it was a nice twin-sized bed, and it was already there when we arrived. Great continental breakfast; friendy staff. Close proximity to Moonlight Beach (short, short walk), the train station, and a couple of great parks. I couldn't really ask for more during my vacation. Hint for those new to the area: you can turn left at the first stoplight (by Denny's and Day's Inn), and the hotel is accessible from the same parking lot. No need to do fancy u-turns or multi-road maneuvers to get there. :)

    5
    « A little "jewel" near Legoland »

    We decided to go to the Legoland area early, and needed to book a night at the last minute. Though it is not right on the beach, we were surprised what a nice hotel it was. Big room. Nice breakfast. Quiet. Affordable. Good Location. I considered it a little "jewel" of a find. And this is NOT a fake review. I am the grandmother of 13, and my two grandsons loved this place.

    5
    « Nice stay »

    Very nice hotel and location within walking distance of downtown Encinitas and beach. Nice breakfast options and pet-friendly. Staff were all courteous and helpful. Up on hillside overlooking beach and nice view, but with the view comes a bit of an uphill and downhill walk to the coast highway and beach. Well worth it though.

  • 4
    « family wedding »

    call claudia and amazing things will happen .I would like to thank claudia and her staff for a great family experience provided by them for my daughters wedding made all the accomodations stress free and with a smile thank u cluadia the dalys

    5
    « Best Best Western »

    We were so happy with everything here. It was my daughter's wedding we and family members came from New Jersey. My daughter lives in Mission Hills she got married in the Botanical Gardens very close to this Best Western I was worried how the accomadations would be. But it turned out to be the perfect place! Very clean so comfortable every room with a balcony, heated pool hot tub. The breakfast was so perfect for our family to meet. And it's not just a regular continental breakfast they have a make your own waffles, fresh eggs, hot cereal and very yummy pastries. Any questions or worries I had were taken care of Claudia the front desk manager she was my angel. Anytime I had I question I could call her from New Jersey and she made it all perfect for us loved her attention to detail. Stay here you not regret it.

    5
    « get away »

    we stayed here for 2 nights. This hotel is very nice - the breakfast was amazing. The hotel works hard at keeping this hotel quiet. The room we stayed in was large and clean. The furniture is dated but it is clean.

    5
    « Very Nice Stay At The Encinitas Best Western »

    The hotel and grounds were very nice. The location for this trip was perfect. We were right off of State Highway Five and the Pacific Coast Highway was right there also. Very good breakfast every morning and the room was very nice. It was a little dated with the furniture and the parking was sparse outside by the pool but like I said we had a very nice stay.

    4
    « Pretty nice and a good location for the price »

    The hotel was nice, the room was large and clean, and the beds were decent. We liked that we could get a room to accommodate 6 people. It was a short walk (down a steep dirt trail) to the beach and the shopping/eating areas. The pool was heated, so the kids got to swim in March. The breakfast has a lot of selections, and the breakfast room is nice and large. The view from the balcony was the roof since we were on the first floor, so don't expect that you will definitely get a view just because you have a balcony. The window in the bathroom was at about eye level for the average man, so you can't open the window while showering to let steam out. I guess that's not much of a problem since the water won't get past slightly warm. It's a bit of a hassle to get to the entrance for the hotel from the freeway, since you pretty much have to find a place to turn around where the options are limited. Overall, I would stay there again.

    3
    « Fantastic location! »

    Stayed here several times. Can walk to beach, town of Encinitas. Hotel is very basic, priced right for what you get. Bed comfortable. Could triple rates if they remodeled this hotel! Many of the rooms have ocean views.

    4
    « Great Location-OK Value »

    Spacious room, quiet and restful, but furniture wasn't really functional. The furniture that was in the room was OK, a little dated, but not worn. However, despite plenty of room in the suite, there were no table & chairs, just a couch (which was pretty low to the floor) & a coffee table. The mini-fridge had a microwave stacked on top of it - but there was no place to set anything down (a fridge/microwave stand would have been nice). This room had a lovely patio with a view of the ocean, but only one outdoor chair for the suite ??. There were two flat screen TV's, but only one got all the channels. One of the TV's was placed so you could only see it from the couch. So glad I read reviews from other travelers as to location or we would have had real difficulty finding the property even though it's conveniently located. Staff could have made a bigger difference - check-in was less than optimum, but it got better after that. Breakfast was a step up from the usual continental; nice location next to the pool - very relaxing, but don't plan on a 2nd cup of coffee after the posted closing time - they're all locked up.

    4
    « Good value for your buck »

    The hotel was very nice and quiet, the staff was friendly and the place was clean. The towels for the pool are located in the front and my wife and I could not wrap them around us (they were too small) they were perfect for my toddler. Also the heated pool was very cold (considering is winter) My key for some reason did not work two times and I had to go downstairs to get it reset in only a 24 hour stay. Otherwise, the place was gracefully welcoming.

    5
    « nice accommodations for the money »

    Great value for the price. Overall, very spacious rooms and comfortable beds - pillows were lumpy. Breakfast was good; lots of variety. It would have been nice to have salsa for the eggs. Water pressure was very low and it took a long time to get hot water in the sink. We will certainly stay there again if we are in the area.

    5
    « amazing »

    This was my second time staying at this hotel. My first experience didnt start off the best but within minuets Claudia changed my mind of any negativity i did have towards the place. she took very good care of me and made me feel very welcomed so welcomed that i decided to come back and dont see myself staying anywhere else when i am in town. The hotel is beautiful wonderful rooms variety of room types balconys are very nice to sit out and enjoy the sunsets over the water. Very pleased with the place and will defiantly been staying again. Claudia you are a doll cant wait to see you again!!!!!

  • 4
    « Pleasant surprise on the hillside »

    i was VERY pleasantly surprised by this Best Western. I stayed here with a friend while on a 4 day trip to visit her in Cali. We intended to spend one night here then head down to San Diego. We felt so comfortable here that we stayed two more nights. This hotel was very quiet, clean, and comfortable. The room was huge with a view of the ocean and sunset. The hotel staff and housekeeping was so pleasant, helpful and kind. The bathroom seemed newly updated and was very nice with a glassed in shower. This is not a fancy 5 star hotel, but it is exceptional at what is it. They are painting and updating right now and working on the grounds so it seems they take pride in this property. The breakfast is adequate for this level of hotel and the breakfast hostesses were so sweet and accommodating. Kudos to the manager and staff. Great Encinitas shopping and eateries are just a few blocks away including a Whole Foods. Beautiful Moonlight Beach is an easy walk and a gorgeous family beach.

    5
    « Best Western Ever »

    Even when the business is paying and the Hilton or Homewood are options I prefer Best Western. This beauty was a 10 minute walk to the beach, just off the I 5 quiet, relaxing and well maintained. With a car rental my stay here was still cheaper and great quality for my money than other hotels.

    4
    « Nice Hotel »

    Nice location on a hill near the ocean. Hotel was very lovely, and the suite had a kitchen. We had 3 adults, and were comfortable with Sofa Bed and a King. We also had our dog, who enjoyed a pet area Location was convenient to San Diego and Pendelton.

    3
    « Nice place - Heating System Poor »

    I have stayed here many times and it is convenient to Encinitas. After heater performed poorly and maintenance person serviced my unit and volunteered that the heating was slow I moved to two more poorly heated rooms and I am currently waiting for the third room of the night to warm.

    5
    « Enjoyed our stay »

    We spent a relaxing time at the Encinitas Inn. Wish it could have been warmer weather so we could have enjoyed the nice balcony & ocean view we had. Room was nicely appointed with comfortable bed & chairs. Breakfast was good and adequate but breakfast room was a little hard to locate and it was quite "chilly" as I don't think there was any heat in there...but had a nice view of the pool and grounds.

    5
    « WONDERFUL!!! »

    My husband and I LOVED this place!! We had an awesome view of the ocean from our balcony. The room was super roomy and clean. The shower was PHENOMINAL. The breakfast was fantastic and the bed was dynamic!! The staff were sweet and helpful. It was quiet and close to the beach and the quaint town of Encinitas was only a block away! Will definitely be back.

    4
    « Weekend Getaway »

    Had a great weekend here at Best Western Encinitas. It's our second time staying there and we love how close it is to everything in North County. It would be nice if they could get the musty smell out of the rooms, though. I noticed it both times we've stayed.

    5
    « Great place to stay with family and dog »

    This is a great hotel for traveling with family and a dog. The rooms are spacious and it's great to have a kitchenette. My kids love the pool and we love being so close to great shopping, the ocean and beaches.

    4
    « Location, Quality and Value »

    We stayed just one night to attend a party in Encinitas. This hotel exceeded my expectations in terms of the size and quality of the room. We had a nice king sized bed, there was additional seating, a desk and a very large, private balcony. The location is walk-able to Hwy 101 where there is shopping, dining and entertainment, as well as an easy walk to the beach. Great Value.

    4
    « Surprisingly good »

    We arrived on the afternoon of New Years Eve. We were greeted by a friendly staff. Our room was very spacious and extremely clean. We had a lovely view from our balcony at a sliver of ocean. It provided a beautiful sunset.

  • 2
    « find another place to stay »

    worst hotel bed ever - ended up sleeping on the floor-knowingly put us in a room with heat not working - serviceman took 30 minutes and could not fix it - ended up changing rooms-why put us there at all?

    5
    « Comfortable stay »

    Blocks from the beach. Outstanding stay! All employees helpful and friendly. All the rooms are updated with nice amenities. would love to spend an extended stay at this facility as its close to town and plenty of shopping.

    4
    « The turn around »

    Claudia the manager was a doll sick and all she went out of her way to turn my first impression of the staff around. i really do appreciate the way she handled the situation with understanding. i enjoyed the rest of my stay place was very nice and quiet and i will and do plan on returning.

    5
    « One night stay »

    Easy access from the freeway although you may have to look for the driveway entering the property as it is a little hidden at least for us. Very clean room, quiet although this was during the week. Pretty view from balcony. Friendly staff.

    4
    « Nice hotel. »

    A good place to stay at a competitive price. Large rooms with a great shower. Nice view on the northern exposure rooms. Down side is access to the hotel as you have to drive through a Denny's parking lot if you are coming from I-5.

    1
    « Check in with a Zombie »

    Registration staff was brain dead, gave no welcome upon arrival - just "I'll need a credit card and ID" They did not have the room we requested a month prior to reservation date. Staff gave 3 different excuses as to why our room was not ready, why our request for an ocean view room was "lost in the system". Room was adequate but it would have been nice if there was TOILET PAPER in the bathroom!!??!! At checkout, didn't even get a "Good Morning" or "How was your stay?" only "I'll get your receipt in a moment" Cold, uncaring, zombie-like staff. Was not made to feel welcome at all. Not all Best Westerns are like this, but if you're in the San Diego/Encinitas area, check out the Holiday Inn Express - you'll probably have a much better stay.

    4
    « Pleasant Visit »

    Had always wanted to stay at Moonlight Inn. Although it is older, it was a very comfortable visit, the staff was very helpful and friendly, breakfast was very good, the room was very quiet and large, the beds and pillows were very comfortable. Had to ask for a microwave, but had it in less than 10 minutes. Great visit.

    4
    « Nice hotel, once you can find it »

    This is a nicer-than average hotel, reasonably priced for the area. The location is great. However, if you will be arriving after dark, be sure you get explicit directions how to get to the hotel. It's on the south side of Encinitas Blvd., between Hwy. 5 and the Pacific Coast Hwy. (That's the easy part.) Finding and accessing the driveway can be challenging!

    4
    « New upgrades »

    We've stayed at this hotel many times. It is easy access to the beach, race track, Sea World, etc. The new upgrades to the kitchenettes and breakfast room are nice. The freeway noise is a bit loud at times, but the rooms are quiet. Dogs allowed and most rooms have a great ocean view.

    5
    « Ocean and Sunset Views »

    Hot breakfast with apple fritters and donuts !! Really ? Yes, and I'm from the South too ! This is my hotel preference for trips to San Diego. Convenient to walk to Moonlight Beach and the PacificOcean, and quaint town of Encinitas with it;s shops and dining options. The rooms DO have Ocean and sunset views also.

  • 4
    « Room/View was Nice! »

    Overall a decent stay. Room was very nice and clean with a balcony view of the city/ocean. Only complaint was not an easily accessible changing/restroom for the pool area. Breakfast was good. Had a good night's sleep. Would stay again.

    2
    « Brrr, cold showers! »

    Our room was clean, bed was comfortable, but we were not happy about the "cold showers". The water pressure in the sink just trickled out and it made it difficult to even wash your hands or brush your teeth! We complained at the front desk and they said they would have it adjusted by the repair man. They never did. Then we found out from many of our friends that were staying there, that they had no hot water either, and when they complained, they were told at the front desk, "it is what it is." It was not an isolated problem. Our room was located on the third level and the elevator was out of service. However, there was no sign on it saying it did not work. We had to carry our luggage up 3 flights of stairs. Then to top off the weekend, our group had reserved the recreation/breakfast area for our reunion dinner which was catered, and they couldn't find the key to unlock it! There were about 50 of us, all standing out in the cold. Finally, after an extended period, we got in. Then at 9:00 pm, security came in and told us we all had to leave immediately, and he started clearing off our tables of food and drinks. We explained that they made us wait out in the cold because they couldn't locate a key, and we thought they might extend the courtesy of letting us stay a little longer. The security guy said very rudely "get out now!"

    4
    « Unique Architecture »

    Third time I've stayed here. Originally selected because of the unique architecture (I'm an architect), but have returned because it is affordable, convenient access from freeway and to Encinitas restaurants, plus decent breakfast bar included. I've always visited in November so never tried the pool. If you can get a west end room on the upper floors, there is a horizon view of the Pacific.

    5
    « Great place and great value »

    Very clean, very quiet, up to date. Quiet and comfortable. Excellent hill top location. Beautiful pool and breakfast poolside was very well done. Big screen TV's free paper it was relaxing and very enjoyable.

    5
    « Stay here every time in the area »

    Get the ocean view, it's worth it. Breakfast is pretty good. Beds comfy and love the covered parking. Internet can be tricky with Mac, but use the tech support phone number, and they are helpful. Hot tub not as hot as I would like, but it is warm and clean.

    5
    « Local stay for couple with dog »

    Nice hotel. We stayed at the Best Western because our house was being tented for termites. We liked that they took dogs and it was very close to our residence. The stay was just perfect and the price was reasonable. The front desk staff was very helpful and got us into the room early since my wife had a bad cold.

    5
    « Great location »

    A great location in Encinitas. The hotel is well maintained and the breakfast is well done. Plenty of parking. Close to the beaches and parks. It is a pet friendly hotel with a potty area close to the rooms. The room was spacious with a large balcony. The only distraction is the road noise can be heard with the door open to the balcony.

    3
    « My Trip »

    Very, Very Bad front desk service!!!!!!!! Called ahead to make sure rooms were ready. When we arrived one room was ready and the other wasn't. Stood there for 20 min. while she tried to get it together. When our other room was ready it was an hour later and not next to the other one as it was supposed to be. Check out was just as bad

    4
    « Very Good For Older Motel »

    Excellent beds, clean room and grounds, quiet room despite railroad and freeway nearby, rooms need to be updated (bathroom recently partly remodeled but insufficient lighting and government water pressure regulator), breakfast okay, room WiFi too slow.

    4
    « Check in »

    Only one problem with my stay... I showed up at 3:45pm and my room was not prepared yet. I had to wait in my car for 45 minutes before my room was ready. Otherwise, the stay was nice, the breakfast was good, and my rest was fine.

  • 5
    « moonlight beach »

    lovely hotel, clean friendly and welcoming, beautiul beach and stunning town. Great shopping close by with amazing restaurants. Suitable for all ages and tastes. Had a fantastic time, loved it there will definitely go again

    5
    « Perfect Location »

    I have stayed at this hotel many times and each time I love it even more. The staff is excellent! The beds are so comfortable that I never want to leave them. The location to the freeway, and beach are fantastic. The value for what you get cant be beat!

    5
    « Excellent Stay »

    We stayed 2 nights and thought the hotel was great. The rooms are very large (had room with 2 queen beds). Encinitas is a cute town, night life, good restaurants, and walking distance to ocean. The hotel is well maintained; breakfast area quite large (cabana next to pool).

    5
    « First class service »

    Hotel a little old fashioned but extremely clean and tidy. breakfast was good with plenty of options. Staff were amazing in particular one lady (Marcia i think her name was) who i was amazed told me she was new. She had every detail perfected and couldn't do enough for me every time i spoke to her or requested assistance the only down side to this hotel is there is no bar or restaurant. I will be back to stay here next year without fail. Thanks to superb customer service...!

    2
    « Best western »

    Poor service. Reservation accuracy dis organized. Ran out of towels and we had to wait for clean ones. Too pricey for hotel. Breakfast ok. Good location-can walk into town. They provided no special services-we needed garments ironed. Went to cleaners across the street and they charged too much without cleaning. Water pressure poor. Small pool-not enough chairs around pool. No vending machine near pool or towels provided.

    5
    « Love staying here when in the area »

    My family and I love the price, the location right by the beach and close proximity to LegoLand. The rooms are nice and comfortable. There is plenty of parking. There are really good restaurants in the area and we love Moon Light Beach which is in walking distance.

    5
    « The best Best Western yet! »

    Plentiful parking, right next to train station (yet we heard NO noise!), a stones throw to beach and Main Street (HWY 101) where lots of restaurants and shops to walk around in and check out... Rooms are super spacious with stocked kitchen (dishes etc), 2 tvs, and very spacious balcony (no ocean view for us but it was still pretty nice). Very cozy beds too! A real gem! Highly recommend!! But if you're physically disabled in any way, this place is on top of a hill so coming in and out could pose a challenge.

    4
    « Vacation Base »

    The hotel was well kept and comfortable. Our room was spacious, with well appointed amenities. Close to transit and the beach. The Coaster is right down the street, to get you to San Diego and major attractions, without having to pay high prices for a hotel in the city. Plenty of free parking. Wi-fi was spotty, and breakfast was nothing to speak of, so we found great diners in the area. Great spot to make a base camp for vacation.

    5
    « Excellent! »

    My husband and I had a great time at BEST WESTERN Encinitas Inn & Suites at Moonlight Beach. The personnel was super nice at front desk, the room was very clean and the hotel very quiet. They have a nice breakfast next to the pool. Good view from the room with a big balcony area. I loved the fruit flavored water they have in the lobby!!! :)

    3
    « Staff was weird »

    The rooms are sad and dated. No blow dryer in the room for this price was surprising. Cleaning staff didn't seem to care that they were in our way trying to get to breakfast. The rooms don't smell very fresh. Room deoderizers would only mask it.

  • 4
    « Great Location »

    I've stayed at this hotel the past two trips to Encinitas. Very convenient location, the hotel is very well kept and clean. The only "negative" I could say is the bathroom sink area is very small, especially for woman. Not enough space for countertop use.

    5
    « Surf trip »

    Whenever we can get the right price we stay at BW. No other hotel in the area compares. Walking distance to Moonlight beach, Whole Foods, Encinitas Surfboards, Hansons Surfboards, Swamis, Cardiff reef, San Elijo, lots of stores and places to eat.

    4
    « good location »

    location great to see area and near ocean. view from balcony was nice, could see ocean in distance. food and shops nearby, and I-5 blocks away to ease travel. food here was good and presented well, nice area to eat and relax with breakfast. one of the better best westerns I have stayed at.

    2
    « Thoroughly mediocre, with ants galore. »

    It really wasn't good. There were loads of ants, the beds are too soft, the TV and wifi are slow, the breakfast is totally forgettable, and it is difficult to enter the joint from I-5. It is lousy value for the price and I can't recommend it.

    5
    « A+ location and $ »

    Great location, walking distance to town and beach, comfy clean rooms, attentive staff, complimentary poolside breakfast. We arrived in town having reservations elsewhere. That property was so horrible we checked the BW and they accommodated us immediately. We are on 3rd floor and have ocean view from our balcony. The property is friendly, clean and convenient. Bonus, it won't break your budget.

    1
    « Location, location, location........... »

    We stayed here for four days and three nights and you would be hard pressed to find a better location near the beach and shopping streets. Easy walking distance to Moonlite Beach, restaurants and boutique shopping. Hotel is very nice and has all amenities you would expect. Most rooms have ocean views and spacious balconies. Service was great in all regards and personnel are exceptionally polite. Self serve buffet breakfast by the pool was very good and you could eat inside or by the pool. Looking forward to returning.

    4
    « beautiful location »

    I love coming to this place. It is a great for relaxation. There is alittle walk down to the beach, which is beautiful. The restaurant on site though is not done, and was disappointing to see this...as it has been in remodel mode for a long time. Only complaint is there weren't any chaise lounges on the patio to relax on. Breakfast is great!!!

    4
    « comfortable »

    We came for a wedding, so probably paid a little less. Pleasant room with comfortable bed. Only problem was setting up the Wi-Fi, which required much time and several calls, and had to be repeated each day.

    5
    « not a motel, a hotel »

    Great spacious room, very comfortable beds. Felt like a considerably nice hotel room at motel prices. I would definitely stay here again on future trips to Encinitas. The location is great too. It's walking distance to downtown and Moonlight beach.

    5
    « The Best Value in North County »

    LOVE to stay at this hotel !! Took my wife with me on this business trip. Great location, and short walking distance to the beach and village of Encinitas with boutique shops and a variety of quaint and quality dining establishments. The 1 bedroom suite provides plenty of space with adjusting to 3 hour time difference and has an extremely large balcony - most with ocean views. The free breakfast has plenty to offer and is very convenient for a fast start for the day.

  • 4
    « Roomy Hotel »

    We loved the size of the hotel room. The staff were friendly overall. Location is great also; easy access to the beach, downtown Encinitas, and 5 Fwy. The only improvement I would like to see is maybe the sofa bed can be updated, the corner was worn.

    4
    « Nice but..... »

    Nice hotel, looks like it could use a little updating. The view was gorgeous from our room. Only problem was we were there for a wedding and were in one of the "Family Suites" and told there were cots, blankets and pillows available. When we arrived after the wedding we could not get any cots or bedding as they were out. Unfortunately 2 children slept on the floor, on the pillows from the Sofa Sleeper in the room. The continental breakfast was ok, but they seemed to have a major issue with their drink/coffee machines.

 

Getting to the hotel ...

All directions
·From: Interstate 5. Take Encinitas Boulevard, and then go west for one block. Turn left into Denny's Restaurant. Go to the right up driveway to the top of the hill. The BEST WESTERN Inn & Suites at Moonlight Beach is just ahead. ·From: All directions. The BEST WESTERN Encinitas Inn & Suites at Moonlight Beach is located in San Diego North County.