BEST WESTERN Hotel Sunland Park Inn,  El Paso

3.5/5  - based on 105 guest reviews.
1045 Sunland Park Drive, 79922-1325, El Paso, United States - See map
+1 915 587 4900 +1 915 587 4950

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
  • High speed internet access
    High speed internet access
TripAdvisor Traveler Rating
based on 105 traveler reviews
See more comments >>
Photo gallery :
Location is everything, which is why our El Paso hotel is just a few blocks from the Sunland Park Racetrack & Casino, and a short drive from the El Paso Convention Center. Close to UTEP University and also just a few blocks away from Sunland Park Mall, all of the top destinations are minutes from our El Paso hotel. We're located near major freeway I-10, so it's simple to travel around the area. We're close to the mall, so picking up souvenirs and essentials is a breeze. However, it's also quick and easy to get to some of the top destinations in the city. University games, hiking, horse races, and concerts are just a few of the local activities available. No matter what your interest or hobby, there's something in El Paso for everyone. From business travelers to leisure travelers, count on our El Paso hotel to provide top notch accommodations, friendly service and quality amenities. We're a home away from home for construction workers in town for a job. Employees of local businesses and agencies depend on our El Paso hotel to provide spacious, quiet rooms for taking care of business. Our free breakfast is the ticket to getting a fruitful day started right. Enjoy stacks of hot waffles, cold and hot cereal selections, pastries, fresh fruits, and yogurt along with other breakfast favorites. Our famous 100% Arabica coffee or chilled juices are the perfect addition to a hearty breakfast. Our El Paso hotel is known for offering clean, comfortable rooms and the best in service. Enjoy the added luxury of flat screen TVs in all our rooms. We understand that whether you're on vacation or on business, you deserve to be relaxed and catered to. That's why we put guest comfort at the heart of everything we do. Book your well-appointed room at BEST WESTERN Sunland Park Inn, where value and quality come together! Enjoy your stay.

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 105 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
29
Verygood
 
24
Medium
 
21
Poor
 
19
Horrible
 
12
Business Business 18
Couples Couples 29
Family Family 36
Friends getaway Friends getaway 6
Solo travel Solo travel 10
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Sunland Park Inn,El Paso
  • 3
    « Average, but decent. »

    If you can't afford to stay nearer the airport this place is fine. Not as fancy as the Best Western Plus near the airport, but it's fine. I would stay here again. Not very many good eateries in area and it is on a very busy street , noisy street.

    2
    « this is a motel »

    Room was on the second floor, our room faced a busy street, difficult manoeuvering to get our belongings to the room. Noisy throughout the night with traffic. Breakfast included minimal choices and the hotel is understaffed. Wouldn't stay here again.

    4
    « Nice Hotel but Busy Street »

    Room and service was nice but location is on a busy street. Traffic all night. Breakfast was nice for a quick bit before driving on. We picked this hotel for the location, near Sunland Casino. Not sure will stay here again because of traffic noise.

    5
    « Baseball Trip »

    This location was great. Including the location, and all staff that we came in contact with. We will be coming back to this location. When we arrived the refrigerator wasn't working. It was replaced within 20 minutes of our call.

    1
    « Don't waste your time or money!!! »

    Reservations were a mess. Was stuck in a smoking room even though reservation (which was lost by hotel) and profile lists non-smoking preference. Most of the "amenities" did not work; shower faucet broken, no shampoo, no lotions. Will never stay here again. EVER!

    5
    « Great night sleep »

    Had a great night sleep. The Hotel was very clean. We had a long drive to San Antonio From Los Angeles Calif. This was a great place to rest and have a great night sleep. Thanks again Best Western Hotel chain.

    3
    « Best Western Stay »

    Check in person was rude. Rest of stay was uneventful. Had a problem with the breakfast waffle iron but eventually someone came and fixed it. They had a good breakfast set out of sausage, scrambled eggs, waffles and yogurt.

    3
    « Best Western Sunland »

    Inn was clean, and I requested 2 adjoining rooms when making reservations 2 dsys ahead of stay and ended up several rooms apart. Parking near my room was no option. The Inn is situated on a small lot and almost all parking is in the front. We had to unload by our rooms and then take car back to front. Staff was nice.

    4
    « Nice restful place to stay »

    This was a great place to stay overnight. The pool was clean and the water was perfect. The room was very nice and spacious. Great service by professional friendly staff. Away from the downtown traffic and noise with good choices for dining in the area.

    5
    « Best Western El Paso, Texas »

    Fantastic location right off the I-10. Very close to the State Line Restaurant which has the BEST Bar-B-QUe you have ever had! Close to all types of Family Attractions with all types of things to do and see.

  • 3
    « Water issues, bill issues »

    Was not satisfied with the "deals" offered and the hoops one has to jump thru to get them.. This El Paso hotel was okay. Was given a discount on the check out receipt, but the full amount was deducted from my checking account.

    4
    « Good Place to Stay »

    Beds were comfortable. Service staff were nice. Rates were a little high, but it was conveniently closer to the Sunland Park Casino. Could hear some road noise as our room was facing the main road. Not too bad though. Only problem was that the air conditioner vent directs the air current up behind the curtain rather than out into the room.

    4
    « Quick Stay »

    This BW was easily accessed and the gentleman at the desk most pleasant. Room was clean and comfortable beds. Breakfast offered a variety of meats, breads, fruit, etc. Very good. Only complaint was the lack of parking by our room.

    5
    « nice hotel »

    good location right off i-10, and easy to find. clean and nice. grounds were clean and manicured. bed was comfortable and linens were clean and inviting. ice machine was convenient ice was plentiful. traveling across the country and stayed in best westerns exclusively along the way. each best western was clean and comfortable.

    5
    « Great Overnight Stay »

    We just needed a place to rest our weary heads and this fit the bill. It was clean and the bed was heaven. We were on the second floor with an elevator (bonus!) and a room on the back side where it was much quieter as this facility sits on a VERY busy street. We called just that day to book, and it was the Saturday of Memorial Day weekend. The place was full but not noisy. Excellent rate! If we ever pass through again, this is where we will stay.

    3
    « Just an Average Best Western »

    Nothing exceptional about this property - good or bad. Property was clean but not pristine. Room was good but not great. Bed quality left some to be desired. One way egress made it hard to go back to Interstate. Breakfast was OK but presentation not so much. Average Best Western but for the money-better than most.

    3
    « Nice Hotel »

    It was a nice hotel. Not as new as it looked in pictures and a little scary to drive to at night, but the room was clean and bed was comfortable. I stayed there for 1 night with my daughter and niece and everything worked. Nice water pressure as well.

    4
    « Good for the Price »

    This is a basic room for a reasonable price. Free WiFi, clean, everything worked, and it has an OK free breakfast. Also, very close to lots of restaurants like Red Lobster, P.F. Changs, etc. Overall a good location and value for the money.

    4
    « Birthday »

    Spent the weekend in El Paso staying at the Best Western Sunland Park Jung on Sunland Park Drive Hotel very well maintained nice staff excellent service check in maid service all that any complaint you have they were handled right away no problem sir the only thing bad about the hotel I would have to say is that is right by the highway so you want to stay on the back side not on the front side and parking the little difficult there also other than that well worth the price

    3
    « Would not recommend for a woman alone »

    For the price, the hotel is about right as it's very inexpensive. But, I stayed here for business and was alone. I would not recommend this hotel for an unaccompanied woman. The location is kind of dark and while there are a few places nearby to eat i would not dream of having ventured out to walk after dark. The clientele was mostly construction workers it appeard from the trucks outside, and they were loud and shouting virtually all night.

  • 2
    « Vacation--Passing thru »

    Roaches! They changed our room to another.....and again, another one appeared. Room was decent. Staff was nice, but that little detail, kinda killed it. Beds were comfortable, had to stay.. Rainy night.

    2
    « Very noisy and uncomfortable »

    The bed and pillows are horrible. Coffee pots are a joke, but that's all Best Westerns. It is very noisy here, I was on the back of the hotel so it must be even worse in the front. Huge gaps in doorways. Sounds like every person or car that goes by is in your room.

    2
    « OVER CHARGED-UNDER SERVED »

    my husband and I are travelling with a truck, trailer and 4 dogs. We called from the road in the morning and the manager who made the reservation said we could park our rig next to the room. This turned out to be untrue. We arrived at sunset. We were charged $20 per dog ($80) plus the charge for the room.No other Best Western has charged us more than $20 for all 4 dogs. The fridge did not work. The phone did not work to call the office to tell them about the fridge. The TV reception is poor. My husband had to help the clerk take a fridge and phone from another room. There was no place to walk the dogs except a dirt lot covered with rocks, broken glass and trash and without lighting. I recommend avoiding this Best Western.

    3
    « Poor tv reception, too many unnecessary chanels »

    I arrived for one night stay on Christmas day, so my options were very small on anything to do that night but watch tv. TV recetion was poor, and over the air channels were included so trying to channel surf was difficult. As an example channels between 9 & 10 were 9.1, 9.2, 9.3, 9.4, 9.5, 9.6, 9.7. Also when I first entered room, and place stuff on bed, noticed long gray hair(s) on nightstand. Reason I noticed gray was that it stood out on brown nightstand.

    5
    « This is a Plus hotel for them and lives up to that ranking »

    It was all that you'd expect from a Best Western Plus Hotel. Staff was very helpful. Did not want to be in Houston so the location worked for us and it's good if you like the Horse Races because it's near their track.

    3
    « A reasonable place to stay for a short visit... »

    The hotel is out of town a little, but it's easy to get downtown. It's also very easy to head out of El Paso towards New Mexico, which happened to be where we were going, so this was good. There is nothing remarkable about this place, but it does meet all the necessary requirements (ie, comfortable bed, quiet room, adequate bathroom, and reasonable Wi fi service). Breakfast is fairly ordinary, and unfortunately, our stay coincided with the kitchen staff choosing not to turn up. This meant the poor young lady on reception having to deal with preparing breakfast and checking out guests, and you can imagine, through no fault of this lady, it was bedlam. Hats off to this young lady, but all the same, you do expect more from Best Western. Some decent restaurants are within walking distance, so all in all, an OK place for a short stay...

    4
    « Easy to Access »

    Nothing fancy but clean and easy to access. Located near alot of major shopping centers. We were in El Paso waiting for our semi truck to get fixed. It was exactly what we needed for a late arrival, mid morning check out.

    3
    « El Paso BW Option »

    I fond the Bestwestern near Sunland park area to be a good location. It was easy to find. The building is older style but in good shape. Only a few parking spots near some rooms. I had to park a distance away from the room but was able to unload and load right at the room. The Room lay out was very good for me, for working on the computer with the desk area not being right in front of the air conditionoing unit like most rooms.

    3
    « Low Budget »

    The hotel itself is unimpressive, just like the rooms, but just fine for one night. Located on Sunland Dr, it is close to a major center offering major department stores, specialty stores, an excellent assortment of restaurants, and easy access to I-10. The breakfast was barely above average, but at least there were scrambled eggs and sausage patties, in addition to the staple breakfast cereals and breads. I chose this hotel for convenience, avoiding paying downtown prices. Downtown is approximately 10 minutes by car. Conclusion, I would probably not stay there again.

    2
    « BAD EXPERIENCE, HOUSEKEEPING ONLY UNTILL NOON »

    Having stayed before at BW in Mexico, EUA and Canadá and always completly satisfied. For the first time in 20 years we are disappointed with a BW unit. We stayed for 2 nights with our kids in two connected rooms on the first floor, after arriving to El Paso from a 12 hour overseas air trip. Next morning the house keeper knocked and Opened the door at 9 a.m. We we re sleeping ( It Was 4 am for us ). Told her to please come later. She insisted at 11 a.m. I told her to please come later, then she knocks at my kids room door and realized they were sleeping. We left at Noon to have lunch and came back at 3:30 and realized the rooms were not cleaned yet. So I wen't to the front desk to let them know, but they said the manager was already gone and the housekeepers left at Noon. The next morning I talked to the manager Cynthia García and she didn't care about our rooms not Being Made. She insisted the situation was right, she didn't even apologize, and kept justifing the cleaning lady. I'm as surprised with the situation it self as with the Manager's response. That's what You get for $ 92 Dlls a Night.

  • 4
    « Comfy Bed! »

    Clean and nice room decor. Air conditioning icy cold. Same breakfast fare as all the others. The only thing wrong is the parking. No parking in the rear of the hotel where the rooms are but a lot around the side.

 

Getting to the hotel ...

All directions
·From: Interstate 10. Take the Sunland Park exit to the BEST WESTERN Sunland Park Inn.