BEST WESTERN Hotel Duesseldorf City,  Dusseldorf

3.5/5  - based on 101 guest reviews.
Cantadorstr 4/Ecke Am Wehrhahn, 40211, Duesseldorf, Germany - See map
+49 211 367030 +49 211 367 0399

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Cocktail lounge
    Cocktail lounge
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
TripAdvisor Traveler Rating
based on 101 traveler reviews
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The BEST WESTERN Hotel Duesseldorf City is a comfortable and elegant first-class business hotel in the city center of Dusseldorf. You will find a personal and individual atmosphere at the BEST WESTERN Hotel Duesseldorf City. Enjoy your stay.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 101 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
7
Verygood
 
45
Medium
 
36
Poor
 
10
Horrible
 
3
Business Business 40
Couples Couples 28
Family Family 5
Friends getaway Friends getaway 10
Solo travel Solo travel 10
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Duesseldorf City,Dusseldorf
  • 3
    « Very high price! »

    Its overpriced! The room are big but we seldom wifi signal. Its not a modern hotel, but is near to a Kayser bread store and the underground. The area is normal, but very near to the best parts in dusseldorf. The right price should be 70 euros!!!!

    4
    « Good Location »

    Rooms were spacious, clean and comfortable. Staff were helpful and friendly. No air.co. but reception did lend us a fan. Breakfast on offer had a good choice . We were kept awake on the first night by outside noise, but with the fan we were able to sleep with the windows closed. High pressure shower. Mini bar and coffee/tea making facilities.

    2
    « Toohit »

    This was a lower cost option than most of the hotels in central Düsseldorf. The main penalty for spending less was no air conditioning. The weather was hot and humid but the hotel was even hotter and more humid. Opening the windows lets in the busy traffic noise. Other aspects were quite budget too, especially the bathroom, and the overall feeling is of a tired and dated hotel. The service was efficient, the breakfast was ok and there is a tram stop outside the door. We regretted not spending a bit more, mainly because of the sauna like atmosphere.

    4
    « Great hotel in a very central location »

    My husband and adult daughter and I stayed here for a night! We had flown in from Bangkok and we met our daughter at Düsseldorf airport! Easy to find and in a great spot! We had a corner room overlooking the streets and it was so lovely to get up early and stand at the window and watch the city wake up! Breakfast was yummy, and the room was very clean! The staff were lovely as well!

    4
    « Enjoyable Stay! »

    Hotel worked really well for us two rooms per unit so slept three in each comfortably. Staff friendly and location was good. Rooms clean and tidy. Perfect for a stay of a couple of nights - would return!

    4
    « Very Good »

    Two rooms in one mini suite. All clean tidy and comfortable and the staff were friendly and polite. 10-15 minutes walk to the Old Town. We had three people per unit. Would stay here again. Dusseldorf is a great city!

    3
    « One night in Düsseldorf »

    The reception service was very good with friendly staff with excellent English. The room was a bit dated but it was clean and everything worked. I was unfortunate to have been allocated a smoking room and the smell of cigarette smoke spoiled the room. Breakfast was very good with a hot and cold food selection from a buffet.

    3
    « average »

    Room was too hot, even after closing the radiator. It felt like entering a sauna. The bed was really small. I felt like in a monastry. Forunately TV, minibar and utilities were OK Good breakfast. Personel is nice in general

    3
    « Decent location »

    Stayed for just one night in October and the room was clean and tidy. Check in staff spoke good English. Main reception and lift is a little dated but all ok for standard of the hotel and certainly for the price paid. Great value. The room though was slightly warm with no air conditioning so would assume pretty hot in the summer.

    3
    « Poor reception service, good breakfast, good location & room »

    We were at the BW City hotel for a weekend trip. Its location is ok: at walking distance from the Old Town and shopping centre, and fancy Koningsallee. Unfortunately we had to ask the reception multiple times to refill our bathroom accessories. This did not happen. Also the Sauna was not very good. The smell at the entrance it a bit weird. Nevertheless,... the rooms are clean an spateous. Lift was broken during one day.

  • 4
    « Good Location, Good Sized Rooms - Poorly Ventilated »

    This really is a business hotel, not much fun if your on your own but if all you need is a bed for the night and a decent breakfast then this is for you. The breakfast was definitely the highlight and the staff were very pleasant on both mornings. The corridors have zero ventilation so when they heat up they don't bleed out the heat. The rooms don't have any through flow either so even with the window open all day the room was still very very warm. This meant my sleep was pretty disturbed as the room window was open to the sounds of the city. Still for €150 for two nights inc breakfast and extra points i cannot complain about the price.

    3
    « Central location but unsatisfactory. »

    The hotel is close to the centrum and old city. Its rooms are satisfactory in size, and furnature. But the cleanliness was poor. The house keepers were unpolite and wi-fi was out of line most of the time.

    2
    « This cannot be a 4 stars hotel »

    The room was refurbished and clean with enough space but the hotel is old, there is no air conditioning, it's noisy also during the night due to the close railways and the Internet connection is very bad. There is no room service. I'm giving 2 due to the fact that it's unfairly classified as a 4 star hotel but basic 4 stars hotel services as air conditioning and internet are missing or bad

    4
    « Very nice »

    The Best Western city Düsseldorf is a very nice hotel. The room we stayed in was a little noisy as they were doing construction on road below. The parking was across the street in a locked parking garage. The front desk staff was very nice to deal with. They have free breakfast which was decent. All in all a good value.

 

Getting to the hotel ...

All directions
· From: all directions. The BEST WESTERN Hotel Duesseldorf City is in the city center near park, Königsallee, old part of town, Schloss Benrath, Goethe Museum, fairground 8 kilometers.