BEST WESTERN Hotel Galaxy Inn,  Dover

3.5/5  - based on 182 guest reviews.
1700 E Lebanon Road, 19901-5845, Dover, United States - See map
+1 302 735 4700 +1 302 735 1604

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Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
based on 182 traveler reviews
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Situated directly across from the Dover Air Force Base, this Delaware hotel offers comfort and convenience at a reasonable rate. Experience the highest quality of customer service, comfort and convenience while staying at the BEST WESTERN Galaxy Inn. Located right across from the Dover Air Force Base in Delaware, this Dover hotel is situated in the quiet southern end of town while still providing convenient access to many local attractions. Hotel guests will find themselves minutes away from historic downtown Dover and the Dover Downs Racetrack and Casino. The BEST WESTERN Galaxy Inn offers 63 well-appointed guest rooms, each featuring a microwave, refrigerator, cable television with STARZ® and free high-speed Internet access. Enjoy a complimentary continental breakfast each morning to start off the day. The hotel also features a fitness room, outdoor swimming pool, guest laundry and some business services. Just minutes from the hotel, guests can take a tour of the State Capitol or of Dover Air Force Base, home of the "C-5 Galaxy" cargo transport aircrafts. Enjoy bay area fishing or lying on the beach at Rehoboth or Dewey Beach. Hotel guests will also be close to a variety of local shopping. Guests traveling on business will appreciate the hotel's close proximity to corporate locations such as the State and County Offices, Kraft Foods Inc. and Playtex Products Inc. Both Delaware State University and Wesley College are also located nearby. Make a reservation today and save at the BEST WESTERN Galaxy Inn! Enjoy your stay.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 182 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
53
Verygood
 
53
Medium
 
37
Poor
 
16
Horrible
 
23
Business Business 19
Couples Couples 59
Family Family 62
Friends getaway Friends getaway 24
Solo travel Solo travel 12
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Galaxy Inn,Dover
  • 4
    « one nite getaway »

    My husband and I were on a one nite getaway and decided to go to Delaware for the night. Stayed at this hotel and had a great stay. Easy access to all attractions. Will visit again.Staff was very helpful and check in went smoothly. We usually try to stay at BW hotels when we travel and haven't had a bad experience yet.They have a great rewards system in which we used a voucher for this trip. Had no problems at all.

    4
    « Average hotel »

    Hotel was easy to find although it was off the highway. Clean rooms. A king bed, small table with 2 chairs, fridge, microwave and flat screen TV. Breakfast was included. Although powdered eggs, boiled potatoes and not too crisp sausage. The rest of breakfast was usual, coffee, juice, bagels, etc. They did have something I did not see before, and automatic pancake maker. Pancakes were not bad. The hotel also had the sink in the bathroom. I prefer this than the sink in the hallway. But it meant no counter space for toiletries. I also liked the breakfast area being right inside near our room. No walking outside. No lounge area. An outdoor pool. An indoor gym.

    1
    « Poor sleeping conditions »

    King size bed was very uncomfortable to sleep in. Found that the pillows were very small and soft. Breakfast was disappointing as a number of items were low or unavailable. No elevator to second floor. Room was clean.

    4
    « Very Reasonably Priced Hotel »

    The room was very good, especially for the price charged. Only 10 minutes from Dover Downs and very easy to get there. Originally we were scheduled for 2 queen beds and we were able to upgrade to a king bed.

    5
    « Great Stay »

    We stayed at Best Western for a Nascar Race last weekend. These folks are fantastic. We asked for extra towels, extra pillows etc and they NEVER complained and went out of their way to make our stay comfortable. The place has great breakfast for free. Its very close to other amenities in Dover and we wi return again for the race next year.

    3
    « Good Staff »

    OK visit. In the parking lot of a strip mall, so couple of places to eat and a grocery store, which helps. Decent stay, AC could have been cooler, and parking was a little tight, but would probably return. Next to freeway, so pretty loud.

    4
    « Very nice stay ! »

    Helpful staff,Clean and quiet room,good breakfast,no elevator. Low water pressure. Curtains do darken room and I like that ! Would have been nice to have a foldout suitcase holder ? Plenty of parking and a McDonalds immediately next door is convenient.

    3
    « went for sporting event »

    it was okay i was inconvenienced..i went for a sporting event and had to go outside to smoke .they didn't offer smoking rooms and it was raining...this made it very difficult i felt they should have offered this option...0000

    5
    « My Stay at Best Western Galaxy Inn, Dover, DELAWARE »

    The front desk staff was very professional, friendly, and provided me the information I requested. The breakfast was so good, delicious, and the breakfast room was clean. The wait-up call was on time and with courtesy. The check-out was so easily and quickly. Definitely, I will visit this hotel again and recommend it to my friends.

    2
    « Would be just ok at half the price »

    First impressions are everything. We arrived after dark and there wasn't a single outside light on. If we hadn't already booked and paid we would have driven across the road to the competition. The room was ok. The corridors had a strong funky smell. The sheet on the bed was stained and had dirty marks from the previous occupant. The front desk was happy to replace the sheet, but I had to go get it and put it on myself, not what I expected. Breakfast is served 6-10. We got to the breakfast room at 9am. They were out of hot food, out of plates, and no staff member to be found. Fortunately McDonald's is next door. Overall the cleanliness and customer service level was what I'd expect at a $45 a night motel. I expected a lot better at $113 a night! First time I'd stayed at a Best Western in America, and the last too.

  • 2
    « Disappointed »

    We went there for one night and: -The wifi was not working -The breakfast was poor (with zero healthy options like fruits or yogurts) -This is a "smoke-free" hotel but you can smell people smoking all over the hallways and from your room. This was really disgusting. -Cleanliness: The bathroom tiles were dirty, the rest of the room looked clean. -Staff: Apathetic I would rather to not come back.

    5
    « Convenience in Dover »

    A comfortable, efficient and clean place to stay in Dover for work or pleasure. Nice clean pool to enjoy and always appreciate the breakfast! I appreciate the staff efforts in checking me in and the no hassles in my depature.

    2
    « Terrible Experience »

    Couldn't locate the hotel in the evening because the front was not lit. Check-in was extremely slow. Staff appeared that she would rather be somewhere else. Only two bath towels for a room with four occupancy. Walk-ways to second floor smelled. Hall-ways also smelled and very dark. Breakfast was really small.

    3
    « About what you'd expect »

    I was heading north from the Carolinas to New England and stopped at this Best Western out of sheer fatigue only. The room was fine, everything very average. I used to like to stay at BW for their included breakfasts but food in a bag is not much more appealing than fast-food.

    5
    « very convinient »

    comfortable, clean, excellent service the pool was amazing. very close distance to Delaware State university and many restaurants and stores. The casino also a short drive away. if you planning to visit your kids in any of the Delaware collages this affordable place to stay.

    2
    « NEVER AGAIN »

    The place is old, never updated, poor lighting. I didn't even feel comfortable getting a shower because of the condition of the tub. The front desk and the maintainance man that I got into a conversation were both nice. The housekeeper left our door open with our belongings inside. She left the door ajar with the security latch keeping the door from closing. She was not even in the hallway or in site yet our door was open. This is a big issue in itself but even bigger because I read reviews after I checked out that at least 2 clients had a problem with theft in the hotel. I usually stay at Best Western Plus hotels only on occasion do I stay at a regular Best Western. I couldn't find a Plus in the area we were staying so I settled for the B.W. Galaxy. I wanted to use my travel cards from best western before they expired, so I stayed there one night. The cost was $95. After we left I went across the street to the Microtel and so wished we had stayed there. It was so very nice, clean and excellent staff and only $65 a night.

    5
    « First State Tour »

    All employee of the hotel are friendly. The guest room is clean and comfortable. Breakfast is excellent. There are plenty of food items available for breakfast. The location of hotel is excellent. There are several restaurants nearby within walking distance. The beautiful beaches are easy to access. There are lot of historic places, museums and beautiful state parks for visiting.

    5
    « Great staff! »

    The staff was so warm and friendly. The continental breakfast was healthy with many options. They also had a pancake maker which was really cool. The rooms were very clean and comfortable with fast wifi! Everything was also at a great price. I highly recommend it!

    5
    « GREAT STAY »

    I had arrived at the hotel late- around 2am. The manager at the front desk was extremely charming and kind. She gave me all the information I needed to know with a friendly demeanor. She offered a wake-up call and the next morning I received one. She also offered a late check-out due to the fact that we had arrived so late at night. The room-keeping service was also very respectful of this late check out. Overall, very clean and kind environment. Staff was extremely nice. Beds, sheets, and pillows were comfortable. The bathroom was clean and the amenities worked well. The shower had good water pressure and had a range of temperatures; it was not finicky at all. Breakfast was great. Even though we arrived to breakfast 10minutes before the ending time, there was plenty of hot food. No one bothered us when we stayed at breakfast after closing time.

    1
    « Terrible housekeeping »

    housekeeping was terrible - never replaced the towels, never made the beds - it was almost as if they never visited once. By the fourth day, we were using bedsheets to dry ourselves because they never gave us new towels. Breakfast was subpar. When we made the reservation, the front desk promised us that there were airport shuttles and shuttles to the Firefly music festival, but no such shuttle existed and even just the public transportation buses required almost a mile of walking to get to, so we ended up taking cabs everywhere. Would not have chosen this hotel if we knew this would be the case.

  • 5
    « Always a good stay »

    Stayed at this location again for Firefly. I think it's a great spot away from the big crowd and traffic of the festival. The staff has always been very friendly and helpful, and the breakfast was the perfect fill up for spending the day in the sun. The beds and pillows are comfortable, much needed after a long day.

    1
    « Never again »

    Worst BW we have stayed in. Dirty stairway, doors, room. No counter space in bathroom, fortunately soap was provided but no shampoo etc. Consolation was that at least the sheets were clean and the bed was comfortable. We were glad this was a one night stay and we were happy to leave. Also overpriced for all this.

    3
    « adaquite for my needs »

    Hotel meets the needs of the traveler for overnight or an extended stays. There are enough amenities for a comfortable stay at reasonable price. On negative note the room we were in faced the highway and road noise was annoying.

    1
    « Pet Friendly and Human Unfriently »

    If you are a noisy, barking dog, you will be delighted with the amenities and the constant action as humans move away from your cozy room. Barking at every noise is lots of fun. My neighbor asked to be moved. She was upset because she was given a new room after she had settled in and nobody at the hotel helped her move. She then passed by my room again to complain that the new room had insufficient air conditioning. All her fault, because the room next to me had a great A/C. Apparently the front desk "fixed" it, but the big human complained the next morning that the fix only worked for a while. This dissatisfied human said the wi-fi was spotty and the doors to the outside didn't work properly with the room key. She seemed to like the breakfast because she was there a while eating scrambled eggs and potatoes and drinking orange juice. I'm not really sure why the human didn't like the place, because I found the BW delightful and barked my pleasure quite often.

    1
    « AC does not work well in room 226 »

    Poor ac unit could not keep up with the the heat in room 226 (for some reason it was hotter in the room than outside and I'm not trying to be funny). Very low water presser. Friendly staff. I might have seen a hooker in the lobby, hard to say these days.

    5
    « Quiet rooms »

    This hotel had the quietest rooms I have ever stayed in. To test it, I turned the TV up too loud and went into the hall. A step or two to either side of the door and the sound was gone. Great place to get undisturbed rest. Great hot breakfast too.

    4
    « Nice overnight experience for a good price »

    We were looking for a reasonable price on an overnight stay in Dover that was a good location for visiting the numerous wildlife attractions in the area. The Best Western was centrally located for this. Accomodations were above average for the price we paid. Staff was pleasant and the bed was excellent. The internet was a bit ragged but adequate. The breakfast was enough to keep us from going to MacDonalds

    5
    « Dover Day Trip »

    I have an excellent experience and very comfortable stay in this hotel for my Dover Day Trip. The breakfast is excellent. The items and varieties of foods are plentiful. The room is clean. All employees are very friendly and professional. I would highly recommend this hotel to all my friends.

    1
    « Aweful experience »

    The hotel is old, dirty and staff is not friendly. Beds are very hard. I asked before check in if the beds were soft and was told yes. After I went to the room I came back down and told the desk I could not sleep on a hard bed they refused to refund my money. I paid 99.00 for 2 1/2 hours. Stay clear.

    4
    « Nice, clean hotel VERY friendly staff »

    This hotel is located conveniently to Dover. It is an older property but very clean, the rooms are well insulated so it is quiet, and the staff is VERY friendly. It has a fitness room, a pool, and free Wi Fi.

  • 3
    « Very nice reception staff! »

    But after leaving the reception area, I just felt the hotel was not well kept. There was a discarded washcloth in the hall and some discarded paper, some of the wallpaper showed glue at the seams, and our faucet's drain plug was broken. I just got the feeling the cleaning staff didn't inform the management of the room's needs or management didn't care.

    3
    « Good stay »

    This is a pretty good place to spend the night. Check in and out is fast and east. Staff is friendly enough. Room was clean and had what you needed for your stay. The bathroom needs to be lit a little better, the shower area is kind of dim. We had a room on the road side of the hotel and the cars are quite noisy. Sounded like motorcycle races a couple of times. A few places to eat are close by. I would stay here again.

    5
    « Best value »

    Friendly, clean and comfortable hotel. For the price I don't think you will get a better deal in the Dover area. Many excellent restaurants are a short walking distance. Also running/walking trails are nearby.

    5
    « Great Hotel »

    This is a great place to stay. Friendly and helpful staff, clean rooms, good breakfast, great value. The rooms are comfortable. It's a place I'd recommend to anyone. Out of all the places in Dover, DE I've stayed while on my trip this is by far the best for price.

    5
    « Great value and location, clean, comfortable, with happy, helpful staff! »

    I'm so glad I found this place...I'll be staying again. In fact, I stayed for the 2nd time on my return trip. It's right off the 1. I often stop in Dover but this is the best value I've found (I got an AAA or AARP discount here, I forget which, so it was a great deal)...very nice rooms, very clean, comfortable beds, quiet, and I love that they have a laundry...I always seem to have something on the outbound trip that didn't get washed before I left...and since I don't have a washer/dryer in my apartment, I am developing the habit of washing all my travel clothing at my last stop before returning home. This place only has one coin operated washer and dryer, but so far I've never had to fight for it! They have a pretty big buffet for breakfast that would satisfy most people (although none of it is on my specialized diet so I can't report on taste!) I've interacted with several folks at the front desk and without exception they were delightful. Looking forward to coming back! (And it's very close to a Wawa for cheap gas!)

    4
    « Lovely Hotel »

    The rooms are clean. The stay was pleasant. The staff was helpful. Breakfast -- Sausage was pork, would have preferred turkey. Did not like the powder eggs for breakfast. The coffee was good and my family liked the cereal. I would stay there again. The price was right .

    4
    « Nice place to stay »

    I went to get away for the weekend. It was clean, decent, no bugs, no previous smoker in the room, and hot water for a shower. There was a small fridge and microwave. I did not use either but glad they were there in case I needed them. It was a very good value for the money.

    5
    « Friendly Service »

    Every employee was quite friendly and had quality, efficient service. I enjoyed the free wi-fi and the continental breakfast was delicious. Free parking and located in a quiet area. I'm glad there was a great Italian restaurant nearby. I look forward to staying here again.

    5
    « Unexpectedly superb service »

    We were traveling home from NYC and our car broke down late on a Sunday so we stayed overnight while our car got fixed. There were 5 of us and they only allowed 4 in the room but understood our situation and let us all stay in one room. First of all the price was cheap. I wasn't expecting much. Suprisingly the room was clean and very updated. Beds were comfy. Free breakfast was worth paying for. Sausage, eggs, potatoes, pancakes, sausage gravy, donuts, oatmeal, cereals, juices, and coffee. Check out was 11 but we were still waiting for our car so they let us check out at noon. We were still waiting on the car so they let us hang out in the breakfast area where there was a tv till we got the call around 1:30. Staff was fantastic. From the desk clerks to the maid service and maintenance men all were very nice. There was a McDonald's, Chinese food, and a pizza place right next door. Down the road just a few minutes drive was everything else under the sun from dining and shopping to the huge Dover mall. If we ever come back for a Nascar Race or the Casino we'll definitely book this Best Western again.

    4
    « Great affordable hotel! »

    I booked this hotel for Thanksgiving weekend. The hotel was clean, quiet, conveniently located to shops and restaurants. The staff was extremely helpful. The hotel breakfast was adequate and the high speed internet was quick. Each room came with a combo mini fridge, freezer, and microwave so I was able to enjoy Thanksgiving leftovers!!

  • 5
    « great »

    service was great as usual i only will stay at the best western at this location in my area which results when i travel where i will stay at. the staff was great and pleasant respectful joking with us and very helpful in everything.

    4
    « a nice place to stay »

    We stayed at the Best Western Galaxy in Dover, De. We would not only stay there again but we would reccomend it to weary travelers anywhere. The room was clean,, the bed comfortable, and the breakfast was better than most.

    1
    « NOT Clean! »

    Room 110: switch & socket didn't work, carpet dirty, window on 1st floor unlocked, sewage smell from DE river, bedskirt dirty, bolsters dirty, long hair in clean bed, dust on lamps, hallway dirty, we slept in our clothes. Business & Personal: WiFi was not great.

    5
    « Great Stay »

    I enjoyed myself, great staff, clean rooms great price! I stayed for 2 nights and the stay was awesome. I would definitely come back again when in Dover. Free breakfast was included and Robert went over and beyond and gave us a room on the lower level to accommodate my handicap aunt who could not do the stairs.

    4
    « Excellant »

    Good location and very clean and staff very friendly and helpful and I felt very safe in the area with the lights and the security in the area. The breakfast was good and area very clean and the lady working very friendly and helpful with working the pan cake machine that I had never seen before at any of the hotels I have stayed in the past year.

    4
    « A pleasant stay »

    My husband and I stayed for the October Dover NASCAR weekend. Check-in/out was a breeze. Our king / jacuzzi room was spacious, clean and comfortable. Our only complaint is that the water pressure was not good in the shower/tub or the toilet. The complimentary hot breakfast was good; it included scrambled eggs, sausages, potatoes, waffles, plus the usual continental breakfast foods. The breakfast lady was very was pleasant and attentive; she fixed the waffle machine when it misbehaved, kept everything stocked and even filled our coffee cups and took care of our dirty dishes when we were finished. Please give her a gold star! It was convenient to have a McDonald's right across the parking lot. The location was great...less than five miles from the speedway and tons of places to shop and eat.

    4
    « Personal »

    This was a nice hotel, nice staff, and a good location for the City of Dover, Delaware. Parking was convenient. The breakfast was adequate. I would use this motel again when I am in Dover and I think that the positive, caring attitudes of the staff make the stay very enjoyable and pleasant.

    3
    « smoky and awkward »

    The bathroom arrangement with the sink in with the tub and toilet is awkward for family travel. The hall was very SMOKY smelling - ugh! We put towels at the base of our door since the smell was terrible in the hallway. It was clean except for the ants on the bed and on the table. For the price, we were disappointed in the quality.

    1
    « think twice »

    lost room reservation, didn't do anything to accomodate. tried to overcharge on the remaing rooms, horrible smoke odor in the building. A/C had to be turned off all night as a loud humming noise wouldn't stop despite trying everything. didn't receive the wake up call. food in a low lit, dark little room and isn't good at all. unfriendly customer service.

    3
    « Too expensive »

    The room was OK but really too expensive for such a plain hotel. No real amenities to speak of. I would choose another hotel. I'm not sure that I would have felt totally comfortable had I been staying alone.

  • 4
    « Thank you »

    Fine stay as part of a birding weekend focused on Bombay Hook nearby. This is a serviceable hotel, located outside the gates of Dover AFB. Staff kindly mailed me the cell phone charger I'd left behind; this kind of service and follow-through is much appreciated!

 

Getting to the hotel ...

All directions
·From: Delaware Route 1. Take Exit 95, and follow signs for Route 10 West to the BEST WESTERN Galaxy Inn. ·From: US Highway 113. Follow signs for Route 10 West to BEST WESTERN Galaxy Inn.
 

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