BEST WESTERN Premier Doncaster Mount Pleasant Hotel,  Doncaster

4.5/5  - based on 894 guest reviews.
Great North Road (A638), DN11 0HW, Doncaster, Great Britain - See map
+44 1302 868696 +44 1302 865130

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Cocktail lounge
    Cocktail lounge
  • Outdoor parking
    Outdoor parking
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
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TripAdvisor Traveler Rating
based on 898 traveler reviews
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The Best Western Premier Doncaster Mount Pleasant Hotel is Doncaster's only AA rated 4 Star hotel. We're as proud as punch of that, but we're equally proud of our accessible accommodations, which makes visiting Yorkshire's hot spots easy and staying here a real delight! On the Great North Road, our accommodation is not far from the M1, M18 and A1 road links, so whatever you want to do and wherever you want to go, all roads literally lead to our magnificent hotel! Luxury accommodations, fine food and wine await, so take this golden opportunity to stay in one of England's premier residencies, dine in our fantastic restaurant and unwind with a treatment in our deluxe health and wellbeing centre! For business use, one of the five stylish function rooms will suit your suits down to the ground, and each of our individually designed and decorated rooms boast space, elegance and free Wi-Fi access!

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Room 1

Guest reviews


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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
595
Verygood
 
197
Medium
 
60
Poor
 
30
Horrible
 
16
Business Business 170
Couples Couples 365
Family Family 161
Friends getaway Friends getaway 120
Solo travel Solo travel 24
Cleanliness
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Service
Sleep Quality
Value
BEST WESTERN Premier Doncaster Mount Pleasant Hotel,Doncaster
  • 4
    « Amazing Spa Suite »

    I was lucky enough to be able to stay in one of the spa suites, totally fantastic, beautiful large bathroom with all the extras as promised, lovely clean and comfortable room, great easy parking, we did not eat in the restaurant or use the bar, however the menu looked pleasant and reasonable price. I will certainly return and recommend this hotel, The standard of the room would command a much higher price in city locations, good value for money.

    5
    « Wow »

    Amazing place to stay in a beautiful location. Bit on the pricey side. Fantastic friendly staff. Food of an exceptional standard. If I could afford it I would just live there forever. I wish I knew more people and had a larger social circle and that I was more popular as I would have a series of social functions at the venue as well.

    5
    « Spa Suites Worth Every Penny »

    I've only ever stayed in the spa suites in this hotel and all I can say is they're absolutely fantastic. I've stayed in all of the spa suites other than the paddahi (I think that's what it's called!) And they all have beaten every other hotel I've ever stopped in. The cleanliness is impeccable, the staff are always polite and courteous, they offer a turn down service, free WiFi and several other services for a charge that are really useful. Ironing board, Iron, hairdryer are perfect for any travelling lady. The sheets are always perfect and I have never had a problem other than the shower not working on one of the rooms which the staff sorted out as soon as we mentioned it. I will continue to keep coming back for a relaxing spa break that I can do with my own company, no interruptions, complete silence and the offer of the therapie salon if I fancy it. Keep it up, this place is fantastic!

    5
    « 4 STAR HOTEL - 5 STAR FOR SERVICE »

    From arrival to checking out my wife and I were made to feel extremely welcome. Nothing was too much for the staff who were on hand anytime you needed them. Truly enjoyable 2 night stay, the food is to die for, the kitchen really know how to cook and present food. The bar is slightly over priced average pint cost is £4.50 but not too much of an issue as the surroundings made up for it. We will be back for sure.

    5
    « Nice smart country hotel »

    Booked a 1 night stay to visit relatives in the area , got a fantastic upgrade to suite with four poster bed bathroom had huge bath shower and sauna Visited family then settled down to meal in hotel , nice choice on menu , ordered sirloin , which came perfectly cooked , just the way I liked it , and was the best steak I have tasted in the UK , back to our room watched a bit of TV then bed which was very comfortable ,lovely hot shower in morning and down for breakfast a range of cold servings ham cheese and bakery goods , hot breakfast was good and not to much , could have had more toast or crumpets but with a long drive I don't like to eat to much , checkin and out was swift and easy , would recommend going here again it is near a busy road but we heard no traffic in the night also close to Doncaster airport , but heard nothing from there aswell

    5
    « Very special »

    My partner book hotel as a surprise ,it was one of the best places ive ever stayed in the room was beautiful the food was great and the staff made you feel really special nothing was to much trouble carnt wait to go back.

    4
    « Afternoon tea »

    We booked for afternoon tea. It is really good value for money and lovely food. Although I did feel a couple more sandwiches were needed. The cakes are absolutely beautiful...especially the chocolate one! A lovely yet basic tea service. The staff are very attentive and friendly. Thanks.

    4
    « Old fashioned comfort »

    Stayed two days in this lovely comfortable hotel and much enjoyed the staff friendliness, flexibility and competence. This is a well run establishment, with an excellent chef. The food was not only well presented but very tasty. The menu had staples and more interesting food, I had venison the first night and vegetarian lasagne the second. The breakfast is very good and arrives quickly, so when you are in a rush that is helpful. The continental option is good including fresh fruit salad, berries and meats, cheeses and yoghurts as well as croissants and pastries. My bedroom was huge, clean and comfortable and everything worked. There was complimentary water in addition to tea and coffee making facilities. Most but not all of the towels were fluffy. There were bathrobes and slippers, and there were ample nice toiletries which were replenished even if the bottle had not been fully used up.

    4
    « Very comfortable and lovely hotel »

    We stayed here for business. There were 16 of us and all of us had huge fab comfortable rooms. Large double beds, 2 2 sweaters sofas, large desk/dressing table. Huge warm bathrooms with large bath. Dressing gowns & slippers. Towels were soft. Breakfast very good. Lunch & evening meals very good. Highly recommend this hotel. Around 15mins from station.

    4
    « Lovely stay and the desk »

    We stayed this weekend and had a lovely weekend. We arrived on Friday and we picked up our key. Upon getting into the room it was lovely but had a number of old pieces of furniture. My wife does not like old buildings or furniture and felt uncomfortable. We went to reception and the receptionist was fantastic and found us an alternative modern room which was brilliant. We came down for a meal again all staff were brilliant and friendly even the breakfast staff. Overall our stay was excellent and I can't praise the staff any higher. We would stay again

  • 5
    « Beautiful hotel with superbly appointed rooms »

    Very comfortable hotel with great food and friendly staff. Handy for Doncaster Robin Hood Airport and visiting Vulcan XH558, which is the primary reason for our visit. This was our second visit to this hotel and we cannot recommend it enough - first class!

    5
    « Excellent »

    An overnight stay to see Vulcan. Impressed with the hotel, room very spacious and quiet. Dinner, good choice and price. Wished we had booked a few more nights, very relaxing stay. Huge carpark and lovely gardens.

    5
    « Wonderful stay »

    This hotel is one of my favourite places to spend time. My husband and I married here 14 years ago before the extension, we loved the decor and the charm of the place so much we also held my sons christening there. We have now moved away from the area so don't get to visit so often. So I was delighted when my husband surprised me with a overnight stay on Tuesday 25th October. We stayed in the Jessop suite and from the moment we checked in the stay was perfect. The Jessop suite is just the right size with a wonderful bed being the focal point of the room. Everything you require is provided complimentary tea tray etc. We had a few drinks before dinner in one of the little lounges off the bar area, the bar was very busy with business people and lap tops which I suppose could be frustrating if you want a romantic time and want to sit in the bar. We ate in the garden restaurant which appears to have had a bit of a make over and whilst I think the extension is brilliant and well presented I am not sure about the restaurant it doesn't have the same charm ( but I suppose the hotel needs to move with the times) We had a starter and a main course and although I had my eye on the Chefs speciality dessert I just couldn't fit it in ! The food was well presented and tasted delicious. The service was attentive without being overbearing. We both slept well and enjoyed our breakfast which was again delicious. We left the hotel feeling relaxed and taken care of. We will of course visit again and I would recommend this hotel to anyone regardless of it being for a relaxing romantic break or a huge wedding celebration because the hotel caters well for all occasions. Many thanks and hope to see you soon.

    4
    « Value for money »

    An excellent two days away was spent at this hotel. The staff were very friendly, the room was the best room we have ever stayed in apart from a 5 star hotel we stayed in in Budapest. The evening meal menu was not too large which in my opinion is a good thing. The breakfast was good but the choice not extensive. The cooked food we had was excellent

    3
    « A bit over rated »

    Hi . Stayed here in the Sanctuary suite one evening. The pictures on the website are quite misleading sauna was JUST big enough for 2 people to sit side by side .Not that relaxing. Jacuzzi pretty small also. Over priced I'm afraid. . But nice to look at I guess.

    5
    « Motown night at The Mount Pleasant Hotel »

    We visit the Mount Pleasant Hotel quite regularly for afternoon tea, lunches and Sunday lunch, we decided to book for the Motown night and stay over the night. What a wonderful time we had, great room at a concessional price because of booking the Motown event night. Although it was a standard room, I would put it in the executive bracket having stayed in numerous hotels, room 155 was a large ground floor room beautifully furnished with a large bathroom with separate shower, bath, and bidet. Lovely fluffy white towels, bathrobes and slippers. The bed was comfortable with a pillow menu. Iron and ironing board, safe, portable fan heater, (did not need this as central heating on and lovely and warm), large double walk in wardrobe. Wall mounted flat screen t.v complimentary hot chocolate, tea coffee biscuits and bottled water, all you could need. Really clean, with two large leather armchairs to relax in. The venue was good for the Motown singer 'Jackie Marie'' accompanied by a good DJ, a very good three course meal, although only one choice of starter, main and dessert, you had to contact the hotel prior to change this if you were veggie or needed a special diet. We did enjoy our meal, which was served hot by courteous staff. Breakfast the next morning was buffet style with a good choice of cereals, fruit and yoghurt. Cold meat and cheeses, a selection of breads and croissants plus a good choice of hot food i.e. Bacon , eggs any style, full English, and other options to order. All in all excellent! As a regular visitor, I was not too impressed by the newly refurbished Garden room restaraunt, which is now modern contemporary furnished, I personally much preferred the 'traditional' old style furnishings , to me it's been stripped of its character, but this is my opinion and this does not detract from the hotel's very good food and service. We will return again soon, I do love this hotel! Thankyou to the staff, a great team!

    5
    « Beautiful Room »

    What a change to be booked into such a beautiful hotel within my company's nightly budget. The bathroom was to die for and I enjoyed a long. Soak in a bath that I could lie flat in! Breakfast had everything you could wish for

    4
    « Good stay again. »

    You get what you pay for with Premier Inn. A good spacious clean room, an extremely comfortable bed and a great night's, (uninterrupted), sleep. We had a speedy check in and out and a good breakfast to start the day. A short walk to some nearby bars and restaurants, made this a great location to conduct our business visit.

    5
    « Just great »

    Super hotel -- room was wonderful -- more like a suite than just a room ! Bathroom just as good . Outstanding value -- will certainly stay here whenever in Donnie ...treat yourself and stay here . Staff most friendly -- food was also great -- just can't fault it

    5
    « Wonderful Sunday Lunch With Family »

    My family brought me here for a family Sunday lunch to celebrate my 60th birthday. It was my first meal here, though they have been several times. It was lovely from start to finish. The staff were excellent - very polite and attentive without being intrusive. The food was very tasty and I enjoyed every mouthful (and I'm a fussy eater!). And it was nice to be able to have a private lounge to ourselves after lunch, and have our coffee in peace. Everything was very relaxed and unhurried. I can certainly highly recommend the restaurant here. The building itself is lovely and in a very good location near Bawtry. I can imagine that actually staying here is very nice experience and I understand from family that they do wonderful spa days here too.

  • 5
    « Perfect Sunday lunch »

    We had Sunday lunch here and from start to finish we received excellent service and had a lovely family meal The staff were very attentive and the food was delicious. We definitely be returning. It was appreciated after the meal we had coffee in the lounge areas so we could chat and relax. We never felt rushed and the hotel setting and gardens are beautiful.

    5
    « Lovely Place »

    Great ambience, lovely furniture and room, the food was exceptional. i was very pleasantly surprised. The staff were helpful and professional. A really great experience. I would recommend this hotel very highly.

    5
    « Large bedrooms »

    Stayed here for 4 nights on a business trip with two colleagues. On arrival reception staff were very helpful and friendly. My room was an executive double. It was huge, lovely sofa, desk big enough to work on and comfortable double bed, the furnishings were lovely brocade. Bathroom was very modern, think they must be updating all the rooms. Very efficient walk in shower just one button to push. Nice fluffy towels and bathrobes. Breakfast was excellent, made a nice change for it not to be a buffet breakfast. Had dinner on two nights, this again was very good and excellent attention from the staff, at breakfast also. Although this hotel is quite isolated, there is a town a short drive away with bar and restaurants. But I would recommend using this hotel as a preference.

    5
    « very Pleasant »

    Stopped here for our wedding anniversary, and so reserved one of the four poster rooms (the Princess & Pea). All the staff were friendly and helpful, and the restaurant staff all seemed knowledgeable about food allergies regarding their dishes. The food itself was excellent, with decent sized portions each course. We were especially surprised to find all the staff were aware of our anniversary, and everyone seemed to go the extra mile to ensure we enjoyed our meal. As the location of the hotel is close to Robin Hood Airport, we were expecting some residual noise, especially with a very busy road alongside. However, we didn't hear anything, and the room we stayed in was perfectly quiet and very comfortable. Overall, the standard of the room was excellent, and the cleanliness of the whole hotel looked fantastic. I've often seen the housekeeping staff hoovering, but it was a first to see all the skirting being polished! And even in the midst of their work, every member of staff stopped to say "Good morning". It was only an overnight stop, but we will return soon for a longer break.

    5
    « Felt like royalty! »

    Stayed here for one night as part of the romantic retreat package. The exterior of the hotel is beautiful and the room we stayed in (executive suite for 2 adults) was huge with great decor! In our room there was a complimentary bottle of champagne and a box of chocolates. We checked in at 3pm and we also had a late checkout at 1pm as part of the package. But there's more! Included in the romantic retreat package was a three course meal and a breakfast buffet!!! The food was delicious! Couldn't fault a thing. However what really made our weekend experience really fantastic was the service from the staff. From the reception desk to the servers in the restaurant were honestly amazing! Extremely friendly and helpful and made us feel like royalty! We will 100% be returning here and I would like to experience a room with a spa quite because the photos of them look incredible ! 10/10

    3
    « staying with a child »

    The hotel is well situated and easy to find, we wanted to stay outside of Doncaster and away from busy night life. I stayed at the hotel with my eight year old daughter, the hotel isn't set up for children, although it is a good hotel and the staff are very friendly. I had used the hotel before many years ago and nothing has really changed, its clean and functional however somewhat dated for what I was wanting. For reunions, weddings, large groups and meeting friends a great place, however with a child I would not stay again. I have no complaint with the hotel, it does what it needs to do.

    3
    « Mount Pleasant »

    I was a little disappointed given I had been recommended this hotel by good friends who had a fantastic stay. Our room was dusty and there were a number of files within the net curtain and some dead on the windowsill. Dinner wasn't the greatest but I put that down to a wedding and 40th Birthday party that were taking place the same time as our stay. I presume the kitchen would have been very busy!

    5
    « Sunday lunch »

    Visited re Sunday lunch must say it was excellent ,every thing was first class service,food, setting , they have re vamped the dining room since last time there and changed the chairs looks really nice & spotless ,will defiantly visit again

    5
    « Excellent »

    Stayed the night before our visit to YWP ( Yorkshire Wildlife Park ). Excellent hotel, stayed in Family Executive Room which was huge absolutely brilliant. Food 5 star and staff very friendly and all at a good price

    4
    « Family wedding »

    Excellent service and lovely large bedroom. We thoroughly enjoyed our 3 day family wedding stay. The only negatives would be the litter scattered around the smoking/outside area of an otherwise charming garden and the overall commercialisation of a hotel and restaurant that has traditionally been of a high quality. What it offers it does well.

  • 4
    « Good hotel »

    We stayed for one night at the Mount Pleasant and were pleasantly surprised to find that we were upgraded to a four poster bed room. The hotel is well situated for Doncaster Airport where we visited the Vulcan bomber. The hotel is very large for a Best Western (our experience) and provides facilities for business meetings. The staff were very friendly and helpful. The restaurant food was very good and we would recommend the hotel.

    5
    « Excellent, wonderful, amazing, fabulous »

    I love this hotel. The beds are so comfortable, the rooms luxurious, the breakfast fantastic. Would highly recommend. Have stayed here several times and each time the experience is as good as the last.

    5
    « What a great suprise !!!! »

    Really good hotel. Had a superb room (142) Food was very good can't comment on the drinks as on a holiday diet. Staff were really nice . Made a long weekend of work a lot better than it could have been. Thanks to Mount Pleasant well done.

    5
    « Overnight treat for me and my wife »

    We stayed at the Mount Pleasant hotel as a treat on 23/09/2016, and I booked to stay here on the back of the reviews and photos of the luxury rooms available. We stayed in a suite room, number 287 and I have to say it was absolutely spot on. The room was immaculate and to say it was huge is a understatement. I choose the room to pamper my wife and give us a treat and the room and hotel delivered! Huge spa jacuzzi bath, sauna and steam room. Walk in shower, and being able to relax and watch TV in the jacuzzi was Devine! The room was perfect. Lots of space, 2 lovely comfortable sofas to relax and watch the huge flat screen smart tv on and then the jewel in the crown being a floating bed that was the biggest we've ever been in! A perfect overnight stay. We would not hesitate to come back and try the other suites on offer! This hotel is pure luxury! If your thinking about staying...book now and I'm sure you won't regret it!

    2
    « Mouldy salad »

    On first impressions I was very impressed and very happy to be staying in such a lovely warm and welcoming hotel on an work visit. Then I had a meal in the restaurant with my colleague Both meals were very unpleasant And expensive The monk fish tasted like disinfectant and crab was horrible But the worst thing was finishing the salad and then on finishing the last part I noticed a piece of onion covered in mould I felt sick and very upset that I had probable eaten a salad which was not in a fit state to eat I complained and it was recorded and the cost of the meals was wavered

    5
    « Excellent Morning Coffee & service »

    Called in one morning with a friend just for a warm as we had got very cold. English weather again! We were invited into a lovely small room with a fire & leather chairs, it was like a front room very cosy and welcoming. The coffee and toast was so good and the lady who served us was very pleasant. Although the hotel has a bigger room for Tea , coffee or snacks we so enjoyed the homeliness and character of the smaller room it felt very personal.

    4
    « Great for business »

    A very comfortable hotel where if you book in advance provided excellent value for money. The food is very good with a good range of choice. The internet connection is fast and free throughout the hotel. As a frequent customer I would say the service is what make me go back on a regular basis!

    4
    « Wonderful hotel »

    This was our first time visiting this hotel but have been to other Best Westerns. Me, my husband and our 2 year old son stayed for a one night stay for a family wedding. The wedding was beautiful and service from the bar staff to the catering staff were wonderful and very professional. They even went to extra mile to ensure my son was happy with his food and as he didn't like the ice cream dessert they went and got him a big bowl of strawberries instead which was very thoughtful. Check in was quick and easy and the receptionist was lovely. We even managed to check in 45 minutes earlier than the check in time as our room was ready which was really handy. The room was lovely, we had a standard double which was huge. The room had a settee and an extra bed for our son. There was tea/coffee making facilities and toiletries in the bathroom. I would have given it a 5 star the only reason for 4 is because the prices of the drinks. £4.45 for a pint of San Miguel and one of the guests had a double malibu and coke at £8.40 which is extortinate! Those are London prices. That aside all in all we had a wonderful stay and would recommend Mount Pleasant but will warn them about the costly drinks.

    5
    « 21st Birthday »

    Excellent, venue staff where brilliant. Only thing I was not really happy with my steak which was well done was tough, but I did not let this ruin my meal. Food for all my guests was brilliant, Oliver the waiter was also spot on, service was fab. Defiantly recommend to anyone, the chef went that extra step for my Daughter with her dessert, which I was unaware of and she was blown away. Well done to all the staff, make our evening perfect.

    5
    « 32 years anniversary »

    WOW thank you everyone especially Oliver in the restaurant for making our stay extra special . Lovely hotel and Spa and gardens. Will not hesitate to come again soon. Don't go too fast on the A638 or you will pass by before you realise.

  • 5
    « The Best Hotel in the Area »

    Stayed at this lovely hotel last weekend whilst visiting family. This is a stunning hotel in a lovely location. The staff are very friendly, the rooms are beautifully decorated and the restaurant is outstanding.

    5
    « Luxury »

    I booked this hotel very last minute when I got an invitation to the St. Ledger at Doncaster Race Course. Rooms were few and far between in the Doncaster area because of the large number of racing fans in town but I managed to get a room here. I booked a double deluxe room which was the cheapest available but when I checked in I found I was in a junior suite which was just beautiful. The room was very comfortable and quiet except for the fireworks provided for the wedding party downstairs. No complaints about this as I had my own private firework display watched from the window of my suite. The bed and bathroom were of a high standard, clean and very well presented. The food in the restaurant and the service provided by all the staff was perfect, in fact I can't think of anything negative about my stay at all. I will be back.

    5
    « Captains Bar »

    Decided to have lunch in the Captains Bar. Although no table booked, some were available when we arrived at 1pm. The menu was a good mix of options from sandwiches and lighter bites through to the roast of the day. Decided on starters and desserts. Cheese soufflé was excellent and enjoyed by all. Desserts offered a good choice and again all members of the party throughly enjoyed them. Service attentive without being intrusive. A very pleasant lunch indeed.

    5
    « Lovely meal for 4 »

    Fantastic food with very helpful and friendly staff, we will be back soon! There is ample parking and everything was sparkling clean. I had the fish which was very tasty. Thank you for such a lovely evening.

    4
    « 1 night dinner and hotel »

    Room was fantastic. Very large and well kept with 3 seater sofa, desk and leather chair with great bathroom facilities. Very nice. Very nice staff. A pint of bitter was over £4 and the fish and chips were poor and expensive: frozen fish but fresh fried, old potatoes, pureed tinned peas aiming to be something special but way off the mark

    4
    « Comfortable and helpful »

    The rooms are above average size and very pleasant with large bathrooms . There are a couple of cosy sitting rooms with open fires to relax and 2 dining areas that i saw. The food is what is expected ... the service in the restaurant allthough friendly and polite is far from professional with my plate being cleared from the table while my fellow diner was still eating. This happened on 2 separate days and different waiters . Apart from that which is nothing major I found it a pleasant place to stay with easy access to major roads

    5
    « Wedding aftrnoon tea and stay. »

    We hired a private room for afternoon tea, for our wedding reception. There was only 8 of us and the room was set with one large table. We were able to change the set menu to meet our needs, one guest was vegetarian and 1 child. Oliver was our waiter and his service was brilliant. We were able to decorate the room too. My husband and I stayed for the night, we had a suite and it was very clean and big. The evening meal was gorgeous and there was a huge choice at breakfast. The staff always seemed very happy to help when asked, the overall service could not be faulted. We hope that we will be able to go back and visit.

    5
    « Comfortable and competent »

    We stayed in an Executive Twin room which was generously large by today's standards as this hotel dates back to the 1930s. There is a pleasant old fashioned atmosphere about this hotel without being stuffy and it and its competent staff induce one to easily relax most comfortably. We chose a B&B and Dinner package which was good value. The best surprise was to get a properly made Dry Gin Martini thanks to Michael in the bar who knew exactly how it should be mixed and served. The restaurant fare is wholesome though its décor could be much lightened up by putting tablecloths on the brown tables.

    5
    « Excellent Accomodation & Service »

    I have stayed at the Mount Pleasant, Doncaster a number of times whilst on business trips and I have always found the accomodation and quality of service excellent. I actually thought that there was minimal room for improvement, however, I was very impressed that the timings for breakfast have been extended to accomodate business guests i.e. now serve from 06:30 instead of 07:00. This 'marginal gain', is a true reflection of the organisation being receptive to their customer needs & requirements. Truly refreshing.

    4
    « Spa and Lunch »

    Enjoyed a trio of spa treatments and afternoon tea to celebrate my mums birthday. The staff were helpful and polite. The treatment rooms and area are very pleasant and relaxing. The afternoon tea was served in the very pleasant dining room. It was delicate and delicious.

  • 1
    « Most disappointing!! »

    I visited this prestigious hotel just outside Doncaster earlier this week with two friends, one celebrating a 50th Birthday and pre-wedding celebration - both evident by the balloons and gifts we were all bearing. There were two small children with us too. My friend had booked, we were shown to a dinning room at the back of the hotel with only us in it! So we asked to move to the front of the hotel which was duly accommodated. It took ages to take our order, when it arrived the child's pasta hadn't been ordered, when that arrived 10 mins later it was steaming hot and placed in front of a small child !! We had to ask for a small plate to put some on to cool. The food we had (chicken Caesar salads) was overrated and over priced and very bland. We had to ask for the plates to be cleared, a dessert menu, coffee, our bill ... You shouldn't have to ask for anything if the staff are attentive. The rest of the room was afternoon tea guests of which the service was equally as bad. Some guests were left waiting for long periods, for the price and what I could see it looked very meagre and open cheese sandwiches? On skinny plain bread? Really?? I was bitterly disappointed - my opportunity to experience this beautifully presented hotel was badly let down by the lack of attention to detail and very little attention to customers!! I wouldn't go again and would recommend it. We will happily go back to the Hare & Tortoise up the road!!

    5
    « Great Stay »

    Visited with my wife on August 28th, Nice hotel lovely room we booked a suite with a 4 poster bed room was clean , check in was swift & simple, ate in the bar food good service excellent staff very friendly very helpful. There were 3 weddings receptions on during the day/ evening & service wasn't disrupted. The hotel is on a busy road although inside the hotel you wouldn't notice this (no noise). I would highly recommend & will be returning for another stay.

    5
    « Wedding Celebration & Accommodation »

    Would just like to say what a fabulous Wedding day celebration we had on the 27/8/16 for Matt & Verity, from start to finish it was absolutely fabulous, The organisational skills of Lauren & her staff were brilliant down to every detail of the wedding, The Wedding reception meal,Evening Buffet both on Friday & Saturday were exceptional, the rooms outstanding in every way, our wedding party loved every aspect of the Weekend and we didn't want it to end,Thank You for Everything Matt,Verity, T A Oates & Family.

    1
    « Oh dear »

    I think it is very clear you have a problem from the top down, I now understand where the problem lies. I am a customer who had been subject to a very poor experience at your establishment. I have then taken my valuable time to make you aware of the problem. Instead of taking my advice which would no doubt improve your hotel, you have decided to disregard my comments in favour of your own view despite not even being at the hotel. Very poor. Even more funny is you have chosen not to answer the issues with the hotel, instead trying to deflect the problem on to an entirely different issue. I will update your customers on this as you have chosen not to address the problem as it is clear the problems will not be rectified. To add to the earlier problems the you will no doubt choose to ignore or deflect. The room smelt terribly of damp. The staff informed me no food was available despite you stating it was available 24hrs. It was not clear enough when booking the King room we needed to add an extra guest - and why did the staff not politely make this apparent when we both checked in together. The staff were not as polite or professional as I would expect from hotel service. There is no transport available to the airport like in superior hotels. There is no gym (despite facilities noted in various sites) Despite claiming to have a spa available to all guests, there is no swimming pool, no relaxation facilities and no spa, you are just trying to mislead the paying public to pay well over the price the room is worth. The staff were uninterested with us the customer and seemed tired and overworked. I will of course talk with best western further about our issue as I don't believe it is fair to have people pay for such a poor experience and after conversing with yourself I can see nothing is taken on board. From a Very disappointed customer who has been ignored

    4
    « Surprisingly good »

    Good sized, clean and quiet rooms. Didn't find them dusty like previous review but everyone expects something different. Check in were helpful and the process was quick. Restaurant was a little old fashioned but the food was good and we chose to eat in the bar area. I saw the signs for a spa but didn't check it out. Airport was 5 mins away. A very popular wedding venue judging from my stay. Guests seemed to enjoy themselves although the dj played some very dodgy tunes. ?? all in all I would stay again.

    1
    « Poor service and inaccurate info »

    Rooms dated and a bit musty. No spa, no gym, no free breakfast at the hotel (as stated it has). Poor and condescending customer care and generally unhelpful. All in all a disappointment. Not work £100+ a room. Head office trying to be helpful but in the dark ages of customer care!

    4
    « Afternoon Tea »

    Great place for afternoon tea - lots of teeny open sandwiches and cakes and scones with jam and cream - afternoon tea as it should be with a wide choice of teas and coffee too. Friendly attentive staff and lovely garden situation.

    5
    « Excellent »

    Stayed in one of the spa suites. Absolutely fabulous. Spotless and clean, fantastic facilities. Loved every second. What a great place.Very comfy bed. Lovely touches to the room. Everything a relaxing weekend treT should be.

    5
    « Very Inpressed »

    Stayed overnight whilst visiting the Vulcan bomber. Very pleasant and helpful staff. The room was quiet even though there was a wedding celebration. The food was excellent. Would definitely visit again and recommend. It was very easy to find, arts to park and the grounds were lovely.

    3
    « Sad »

    We have stayed in the hotel before the last time before our recent visit was in November 2015. We couldn't believe the difference this time. A wonderful happy relaxed atmosphere had turned into what seemed like unhappy staff. The biggest disappointment though was the dining room. What had once been an amazing room has been turned into a cheap cafe. We understand the need to modernise but not to down grade. Have a look at some of your other hotels that have been modernised with taste. As usual our bedroom was amazing and we love sitting in the super lounge. Now we have to look for another favourite hotel

  • 4
    « Stop Over for a Wedding at Rossington Hall »

    On entering the hotel the staff and reception were very good and it looked great. We got the card for our room and on we went, on entry to the room I was very surprised at the size of the room to say we only booked a standard double, it had a huge desk 2 double sofas coffee table fantastic comfy bed and the bathroom was very large and spacious. The breakfast was a buffet with plenty of choice from hot and cold food, we had the hot breakfast buffet but even though the food tasted great it was not hot, it was only just warm, we had black coffee that was very nice and would recommend not like the Best Western at Clevedon where we stayed 2 weeks ago. This is a very nice Best Western that's kept very clean, perhaps you should share your cleaning staff with Clevedon

    5
    « stunning deluxe room »

    Stayed in room 291, had a great bathroom with large walk in shower and double jacuzzi bath, spacious bedroom with air conditioning. we stayed as my Fiancee was maid of honour at her friends wedding and we were stunned at the value of the room considering it was £145 on a saturday with the facilities and size of bed in the room, breakfast was a buffet vairety and very tasty. overall cannot fault our visit and all the facilities provided for the wedding were excellent too.

    5
    « It's pleasant it's wonderful it's a great hotel »

    Kindly we got an upgrade to an exec suite in this quality hotel Stayed here often and it always delivers quality with grace and sincerity Afternoon tea a delight Good evening meal great breakfast Great location I can only recommend this hotel

    3
    « Great hotel, shame about the reception staff (apart from Ruth!) »

    This review actually has the hotel as excellent but it also has the reception staff (barring Ruth) as abysmal, thus we have an average review. I would actually recommend staying there and if you speak to the reservations manager Angie, she is awesome, very professional and very accommodating. Ruth takes the same approach. However the others who will not be named, do not. The suites are superb, and the hotel is generally very quiet and relaxing.

    5
    « Lovely »

    I came here for the afternoon for an afternoon tea and some treatments in the spa. The afternoon tea was lovely- couldn't fault a thing the food was delicious. Our treatments were amazing and all the staff were very friendly and so helpful. All in all we had a lovely afternoon.

    5
    « HAVING LOVELY LUNCH WITH FRIENDS »

    Wonderful afternoon with the ladies with lovely atmosphere and the foods was excellent, and staffs really friendly provided good services. Will definitely recommend to my friends. Wonderful afternoon tea.

    5
    « Clean, friendly and comfortable! »

    The hotel is set in lovely grounds and looks very good both inside and out. The room was well stocked with tea and coffee, and was spacious & very comfortable. The staff all worked hard and were friendly. One of the best hotels I have stayed in to be honest.

    3
    « Room, Food and Spa was great..reception lady's abit cold »

    Booked one of the sauna rooms for me and my partner and they are great ! Big rooms with sauna and steam room in and a big tub ! We had dinner in the restaurant and hats of to the Manager for challenging my partner to eat a massive dinner challenge for a free dessert ! Had a great time and that was a good laugh. We had two full body massages and the girls were great, we both felt very welcome and for sure will be returning for future treatments ! They even put up with my nutty partner so thanks girls you were fab ! Reception lady's I thought were abit cold and me and my partner felt abit judged when entering the hotel, pretty sure they are meant to be the most welcoming !?!? Maybe they were having a bad day I'm not to sure... Not sure I would run back, I stay in Doncaster a lot and prefer The Earl of Doncaster a lot more. Due to friendly staff.

    5
    « Fabulous stay as always at the Mount Pleasant »

    We stayed 1 night as a gift for my boyfriends 50th birthday, we needed to chill after a week away and a big party. This was the place to be. Tranquil outdoor settings, wonderful restaurant and staff that could not do enough for you even when there was a big weeding going on. I would recommend this hotel to anyone, don't be put off by the price it's well worth the money!

    5
    « Wedding guest night »

    On Saturday we attended a lovely wedding reception. We spent the whole day, ceremony, wedding breakfast and evening do. Everything went smoothly and Lauren and David were great. We checked in around 12 however they brought us the card later in the afternoon. We stayed in room number 291, upstairs at the end of the corridor. The room was lovely and quiet on its own overlooking an extra car park. The room was huge. Lovely furniture, huge bed, very spacious. The bathroom was amazing, a large shower, double Jacuzzi bath and his and hers sinks. Initially the room was very hot but the air conditioning soon did its job and cooled it down. The iphone dock was great too, really enjoyed listening to music and chilling in the bath. Breakfast was amazing, super choice of continental or full english buffet. We paid the extra £20 for a late check out which gave us until 1pm so that we could continue to enjoy the bathroom. We would certainly love to stay here again next and have more time to enjoy the facilities. Thank you for a lovely stay, highly recommended!

  • 5
    « Visit to Yorkshire Wildlife Park »

    Passing through this part of the world, we decided to book an overnight stay here - mainly due to its close proximity to the wildlife park (about 5 minutes drive). I must say, this is a really great find - we stayed in a family room with a double and 2 single beds. There was also a separate seating area, large bathroom with a great bath and even better shower. The air con in the room was so cold we had to turn it off. The communal areas of the hotel are really nice, every bit a four star hotel. The grounds are also worth a little wander. Parking is plentiful. We had food via room service which was fine, the tray charge was 2.95 which is less than many places we've been. Breakfast was also fine and cooked to order, not buffet style. WiFi was free, easy to connect to and worked well. Any problems? Not really - our view wasn't great (a courtyard) and our mobiles had no signal in the room, but other parts of the hotel were fine. The hotel is also on a busy-ish A road and although I initially thought I might go for a stroll along the footpath, the speed of passing vehicles soon changed that. Overall, I can see why this hotel gets great ratings, it really is a comfortable place to stay if you are needing a stopover in this part of the country.

    5
    « Splendid hotel »

    Loved this hotel, room was large and very comfortable. Only thing I would say the bedside lights for reading could have been a bit better. Breakfast was a buffet and excellent. Staff were friendly and helpful.

    5
    « Wedding night »

    Stayed in one of their special suites, a great characterful room in the original part of the hotel, the mini 'Spa' in the bathroom was something different, we had 3 rooms all of which had TV (including the spa room ! there's nothing quite so decadent as watching whilst sipping leftover champagne from the night before and sharing the Japanese bubble bath )

    5
    « Affordable Posh :) »

    As I say "Affordable Posh"...We really like this place. Good room for a treat (Laconium Suite) All good, really good lol. Room tick, staff tick, drinks tick & all tick as it goes. If you want to kick back and chill with a bit of "posh" then this is the place is for you...

    1
    « Mount (Un) Pleasant, Mount Peasant etc etc »

    Do not go to sleep looking forward to a well prepared quality breakfast in the morning. The chef and hotel should be ashamed at what they put down on the table for me to eat. Sausages and bacon that appeared to have been sourced from a discount supermarket, microwaved, then left under a hot lamp. The eggs had the consistency of sloppy, pale porridge and tasted of...well, I'm honestly not sure. But it wasn't egg-like and it wasn't pleasant. The juices are all from concentrate, the pastries and coffee tasted like they came from a 1990's motorway services. I offered to pay extra to get something fresh but apparently that isn't an option. Front desk confirmed the food goes through a 'generator oven' so be warned: This is how it should be..!! Staff are pleasant but if you're wanting a desirable get-away, or even an upmarket travel lodge; this place still misses the mark in several areas. The staff were, for the most part, helpful, but the service is unfortunately very 'Weatherspoon's', particularly in the restaurant and bar area. They were clueless on how to perform the dinner service and they didn't even know how to serve wine correctly. Beware: Only three of the rooms have air conditioning, so the room - even after leaving the windows fully open for the whole afternoon and evening - was uncomfortably warm and stuffy. During breakfast one of the staff was feeling faint which seemed to justify the remainder (more than 5 of them) standing around him in a seat drinking water, wittering about him him going for a checkup. Whilst this is a reasonable precaution, does it really take all of the remaining staff to do this (?) Leaving the breakfast service unattended until only one of them returned 10 minutes later. These things would be tolerable if they were on the side of a motorway, but they claim to aspire to be a cut-above. Don't believe it.

    3
    « Just dinner »

    Came here just for dinner and it was ok. Nothing special but ok. Staff friendly in bar and menu was really good. Some meals were ok but some were a bit disappointing...I asked for mayonnaise with my crab salad as it was a bit plain but it never came? Steaks seemed small and some of my American visitors were clearly disappointed. Coffee in the lounge was really nice though and staff were helpful

    5
    « Perfect break in beautiful setting »

    The room, setting and service were perfect. I would definitely recommend a stay here. Also makes for a beautiful wedding venue . The room was immaculate and spacious with attention to detail, everything you could want I.e dressing gown to sewing kit. Breakfast was great too.

    5
    « Wedding Stay »

    Came to stay at this hotel for a friends wedding, we are local but had always wanted to stay. It was perfect from beginning to end, the staff and food were both fabulous. We will defiantly be back. Thank you Mount Pleasant.

    5
    « fabulous! »

    Lovely hotel with great staff, great food and HUGE rooms! Lovely big bathroom and very comfortable bed. Excellent breakfast and delicious catch of the day Dover sole. Incredible value for a very glamorous room.

    5
    « Amazing wedding venue!! »

    Me and my husband had our wedding here in march 2016 and it was absolutely perfect! Couldn't fault one thing! The staff were brilliant,the food was gorgeous,the rooms were huge!The wedding organiser David was absolutely brilliant and made sure everything ran smoothly! Thank you for such a perfect day!

  • 4
    « Very nice hotel with lovely staff »

    This is my second visit to Mount Pleasant and I'm sure I will stay again. I think my room number was 139 (at the end of a long corridor on the ground floor). On any subsequent visits I might possibly give that room a miss though. Although it is a large, comfortable room with a very nice modern en suite shower room, I think this room might possibly be haunted. On the first night I was woken by what sounded like a loud bang on the glass topped coffee table. On the second night I was woken by one of the wall mounted bedside lights frantically flashing on and off. I didn't report these two incidents to any of the staff while I was there and the hotel is so nice it certainly wouldn't stop me booking again. If you are a budding ghost hunter though, room 139 might be right up your street!

    5
    « A very pleasant surprise »

    Needing to stay overnight near Doncaster I chose this Best Western hotel because of previous good experiences with best western. Ideally close to the Robin Hood airport. The hotel is situated on the Great North road but is surrounded by fields and our room had pleasant views of the countryside. I phoned Best Western and got a deal for bed breakfast and evening meal for £155 per couple. We were upgraded to a Junior suite which was very grand. There was enough room for a party! My only comment would be the room was so big the to seemed rather small. The meal was mixed the cheese soufflé starter was excellent as was the panacotta for desert. The streak was acceptable but unfortunately the chips were rather soggy. Breakfast was good with plenty of choice and cooked to order rather than stewing in a buffet server. Overall I would definitely recommend it to travellers.

    3
    « Room For Improvement »

    We spent three nights at this hotel in June 2016 on a tour of the UK. I can't fault the rooms or the food, they were both of high standard. The rooms are very large, as well as the full bathrooms, but to be honest I found the formal layout and furniture of our room not very welcoming. The fittings are no doubt of high standard but something softer with more of a friendly and cosy feel would have been better. I feel the rooms are outdated and it's time for an upgrade. Service in the restaurant was very good and breakfasts were reasonable. The reception staff were super-efficient but not warm or friendly. I had booked this hotel because it advertised a laundry service, but was informed the laundry service did not operate on weekends and laundry submitted on Sunday morning would take until Tuesday some time to be returned. As we had to leave Tuesday morning we were unable to get our laundry done. I don't feel this is good enough for a hotel that charges the price this one does. Overall, I think there's room for improvement with this hotel and probably would look elsewhere if I ever visited the area again.

    5
    « Anniversary treat »

    Stayed here for our 6 anniversary had an amazing time best ever room we have ever had and worth every penny they is not a thing out of place the spa rooms are amazing we have stayed in two but by far this is the best one but the other had nothing bad about it just it's the swinging bed what did it for us it's a beautiful centre peace?? the food is to die for in the restraint we had a three cause meal at the evening with top quality Costmer care love this place and would defo be going back every year thank you mount pleasant ????

    4
    « Great »

    This hotel was really a surprise. Booked late and got double room and breakfast at under £100. The room was great big bed airy room great to and the bathroom was something special. Had a meal in the bar which was also really good fish I had was great with big wedge chips which I am not a fan of bit they were cooked great. Guinness pie was also great. If I was to make a little complaint it would be a couple of times when getting our drinks the glasses were not always the cleanest. We got a couple of cocktails also which were really good especially the strawberry daiquiri. All in all a great place for a decent price. I would definitely recommend.

    4
    « Lovely Hotel with great bedrooms »

    We stayed here with family for 3 nights to attend a wedding at a different venue. The hotel is lovely, we had 2 executive rooms next to each other and they were huge, beautifully decorated and very clean. We had a small issue with breakfast which was dealt with pleasantly and effectively by reception. The only reason I haven't given 5* is that we ate one evening in the restaurant, the food was a bit of a let down, we had roast pork and obviously it was left over from Sunday lunch, the pork was tough and the potatoes were soggy not great!

    4
    « Good as always »

    Weekend away for races. Lovely as usual including comfy bed and great bathroom. Stayed in room 142 which unfortunately was very noisy from above room so poor nights sleep. At breakfast everyone was in one room so noisy again and bit cramped. A shame but not hotels fault.

    4
    « Menu mix up »

    We had a three day dinner bed and breakfast break with an upgrade to a nice sizeable room with a comfortable bed. The breakfast was good but the evening meal was a bit of an oddity. We were given a table d'hote menu which had a limited selection. My wife had a steak and I had a strange combination of chorizo, bean mash with a tiny filet of sea bass on top. It was pretty dire and on reflection worth avoiding. Spicy sausage and fish do not go together let alone grey coloured mash vegetables. The next night we decided to eat in the bar, It was quite a revelation, an extensive menu plus the tired table d'hote. Excellent service and much better food from the menu all cooked in the same kitchen! The tip is to ask for the full menu and avoid the "table d'hote" We did later ask what had happened, it appears that they push the limited card because it provides a better profit against dinner b&b customers. Pretty sneaky. The reception staff were pleasant amd helpful.

    5
    « Fabulous , couldn't fault it »

    Me and my other half came here for my birthday the room we chose was the passahdi suite and it was so lovely to chill. Would definitely recommend for a couples relaxing stay. The food was great and the staff are very helpful and friendly. Can't wait to visit again.

    4
    « Anniversary Meal »

    Visited Mount Pleasant for our wedding anniversary, having married here 15 years ago. Come here most years for our anniversary and have a lovely meal each time. Good service, however disappointed with the modern furnishings that has replaced the lovely traditional restuarant we know and loved. Small plastic type tables and small chairs, preferred the grand feeling of large round tables and high backed chairs. Sadly feel that this will now put us off coming again!

  • 4
    « Lovely hotel »

    We went to a wedding and stayed for two nights. Beautiful spot for a wedding, nice grounds and lovely room. Huge double bathroom, power walk in shower and big comfy bed. All the amenities you could need and great breakfast included. Only slight issue was the need to have a little slip of paper to get a drink out of normal bar hours. Would have been more sensible to show room key/ have a cash bar?

    4
    « Afternoon Tea »

    Just been for afternoon tea, which we thoroughly enjoyed and well worth the money. We were in the large restaurant which was quiet and airy which suited us and meant we could have a nice conversation with our friends. My only problem is with the fact that you are meant to pre-pay when you actually book and only by reading a previous Review did we realise that we had not pre-paid. I did ring and confirm that we were actually booked in, but I do object to having to pay for a meal that I have not actually had - does the same apply when booking an evening meal? It would be for that reason only that I would not be in a hurry to revisit which is a shame as the everything else was very enjoyable.

    5
    « Special occasion »

    Booked a standard double room for two nights were upgraded on arrival and the room was certainly a wow .room was so big you could have had a party. The bathroom was bigger then some hotel rooms I've stayed in complete with bath separate walk in shower and bidet .we ate that evening in the restuarant food was of a good standard and service was attentive. Breakfast was cooked fresh to order and every other option was avialiable on a selfservice basis . Overall a great experience and my partner didn't want to leave . Do remember you tend to get what you pay for and this was certainly the case at this great hotel.

    5
    « Quality stands out »

    Attending a murder mystery night for the first of three planned visits to this hotel in 2016 if all went well. The service and staff attentiveness was first class at all times. From bar staff to house keeping to reception we had no complaints. A high standard is maintained throughout. The meal in one of the function rooms was good quality, hot and well presented, room service later was also equally as well presented and good quality. The room we had was an executive and very comfortable and has plenty of space to relax. The value too for what we got was exceptional and will definitely go again in 2016.

    3
    « Another party night in the hotel's Apartment »

    I stayed along with 11 other ladies for a 40th birthday party night in the Apartment 275. We've done this overnight stay before and noticed some improvements in that they have added a Bose bluetooth speaker for music but still no air con. As the room was very warm and only has one small window that opened it was stifling with 12 people in the room. Reception offered a single small fan which didnt do much! Reception and events were very helpful with bookings etc and allowed me to access the room around 130 and a lady named Nikki helped me decorate the room for my friend. We arrived later that day at 5pm and check in was smooth and easy. We had chosen an indian buffet which was delivered to the room but it wasnt the best. There was a chicken curry which was good, and rice and naan bread and condiments, some strange burnt poppadom type crisps and a very watery beef curry. The beef itself was soft as if slowcooked and tasted nice but it was swamped in a strange watery sauce. We also had some profiteroles and chocolate sauce. Needless to say we stayed up quite late and had music and dancing so i'm sorry if we were a little noisy, but our other 5 rooms were all located near and underneath room 275 so hopefully we didnt disturb anyone. The other exec rooms we were given were lovely, but hardly used as everyone was in room 275 until later on. We then had breakfast the next morning, the breakfast room has recently been decorated and was very quiet, yet the orders took a long time to come and were mixed up. I specifically asked for a soft poached egg but they only seemed to be able to serve them hard. It was better when you chose your own hot buffet breakfast. But you could order kippers and all sorts from breakfast so you wont go hungry and the staff were all very nice and helpful if a little lost with orders! This is still a fabulous hotel and we've always received great treatment, the rooms are very well appointed but would be much improved with air con and better wifi to defeat the lack of phone service. I know that hotels need time to service rooms, and they are particularly large rooms, but i still think that 10am is an unfeasibly early checkout for a weekend overnight stay. To charge people extra to leave later than 10am when our overnight stay for 12 people was £1080 is a little extreme! If this is a luxury hotel with high standards - allow your guests a lay in! Particularly as noone can check in until 3pm. Perhaps a few more cleaners are required.

    5
    « Husbands 60th »

    We booked Henry's lounge for a private dinner to celebrate my husbands 60th. Everything was amazing, well organised and efficient. All our meals were very good. The wine menu and drinks menu was good. We booked three rooms and all the rooms were big, clean and well equipped. We were very well looked after.

    5
    « This is a fabulous hotel! »

    Booked a lot of rooms here for speakers and committee for a conference and wasn't expecting quite what we got! I had an upgrade to a room about the size of my house! Got lost trying to find the lift or stairs so had to be taken, and got lost several times till I got the layout! Lovely room with huge bed, sofa and big desk, good wifi, iPod dock and decent TV but very hot and no air-con, even with windows wide open, couldn't cool it by the time I went to bed so didn't get a good night's sleep but a warm night anyway and very quiet and the bed was comfy. Lovely bathroom with huge bath and nice walk-in shower, which was lovely. Nice bathrobes provided with good toiletries and large towels. Usual tea and coffee and biscuits but would have been nice to have a choice of teas, only Yorkshire tea provided which is too strong for me. One of my colleagues said his room only had de-caf coffee! I would really have liked some bottled water or at least a decent size glass! We were 18 for dinner and had been asked to pre-order so we could be served together. This went very well and we all said how much we enjoyed our food. I had a cheese soufflé to start which was perfect, followed by steak, again, good and cooked as we liked them and then we all had different desserts which were all good. The service was quick and excellent with some good wines. Some stayed late in the lounge but I went to bed for an early start. Check out was amazing! We do this twice a year in different areas and check out is always a difficult experience due to people who don't stay, add ins who pay their own rooms and the fact that the bar bill is usually added to my room! However, as I needed an early start, I skipped breakfast expecting check-out to take at least 20 minutes but they were so efficient and everything was in order, I was thrilled!! I went to breakfast for just some 'nice' tea and my colleagues were having cooked breakfasts,fruit, cereals etc which all looked really good and freshly cooked. Overall, a beautifully kept hotel, clean and well managed and staffed by friendly people who seem to care and take a pride in their hotel, seemed a very happy ship. All the grounds, gardens and car park were clean and well tended, we will definitely come here again, thank you all at Mount Pleasant!

    5
    « Best western »

    My stay in the best western was down to a business training course. Fabulous place, to the point when I entered my assigned room, I thought there must have been a mistake. It was enormous!! Unbelievably comfortable, friendly staff, great food, buffet style breakfast. Only one downside is lack of phone reception when staying within the hotel

    5
    « Can't fault it. »

    Wished we had stayed for more time. It was very quiet and very comfortable and with a bit of good weather we can't think of a better place to visit. Also what I noticed is that there are a lot of repeat guests that stay here and the type of clientele is more upmarket than you expect in a Best Western (more quiet and more world traveller). Nice place to stay.

    5
    « Not your usual Doncaster hotel »

    Travelling for a family event, we were assigned a huge room - a double bed and two single beds - with an ultra modern bathroom with double shower, underfloor heating and LED lights. I suspect that this was an executive room. Breakfasts were lovely - a very small buffet but hot food cooked to order. There were a number of private lounges and the gardens were beautiful. . The evening meal was more hit and miss - we concluded that steak was the safest option - consistently good. Had been looking forward to having a facial or massage - closed on Mondays and seems to be booked up weeks in advance so do book ahead if you want to use this facility. The hotel is a good option if you need to be in the Doncaster area but want a hotel with more character.

  • 5
    « Hen party »

    What a lovely hotel we had several rooms between us every one huge, comfortable beds,beautiful bathrooms we all had some sort of treatment in there lovely treatment rooms Dinner and breakfast was really good the staff all very friendly well worth your money will defo go back

    5
    « Midweek Wedding »

    We visited the hotel today to attend a wedding. The hotel is absolutely beautiful with stunning gardens. We had coffee when we arrived and the staff were very obliging and helpful. I helped finish setting the room out and the staff there could not have been any more helpful. The wedding breakfast was delicious with no waiting between courses. The rooms are this hotel are lovely ( the bride showed me her room). I would recommend this hotel to anyone.

    5
    « Hiding their light under a bushel »

    Everything about the hotel is excellent - service, room size, bed and general ambience. The food is very good, but I felt it was just a little short of excellent. One great feature of the hotel that isn't mentioned on the website or in the literature is that, if you go to the back of the car park, there's a country lane that leads to a networkof well signed walks throgh woodlands and rolling countryside. It's something they should really be shouting about and was a huge bonus.

    5
    « Wonderful hotel »

    Our holiday flight was cancelled and we were transferred to fly from Doncaster the next day.The airline put us up in this woderfull hotel overnight. Late evening meal which was delicious was provided and a wonderful breakfast next day.Luxury room furnished to a high standard. Highly recommend.

    5
    « Quiet and Comfortable »

    Despite being next to the road and one of the bigger Best Western Hotels I have stayed in, this one is very quiet and extremely comfortable. A popular wedding venue. The food is vey good and the breakfast extensive & tasty. Staff are very obliging and helpful. Very good value. A little bit of a rabbit warren to get around in!

    5
    « Amazing will definitely be staying again!!! »

    We've just got back from our stay and it's was amazing!! Afternoon tea in the Garden Restaurants was delicious and made us feel rather posh! The Caldaria Signature Suite is out of this world from the suspended bed to spa bathroom!! The sauna has a built in sound system and a TV in front of a whirlpool bath....I have died and gone to heaven!! The service was outstanding from check-in to the meal we had in the bar, breakfast and even checking out this morning!! We will definitely be staying again and trying out the other spa suites!! This is by far the best thing I have ever won!! Thank you to the Best Western Mount Pleasant Hotel and your Team Xx

    5
    « One night stay - what a find »

    We were visiting Yorkshire Wildlife Park and were recommended this hotel. What a find! Our room (162) was huge - the bed was lovely and comfortable. We had afternoon tea - this was lovely. I would recommend this hotel to anyone.

    5
    « Relaxing »

    We stayed in one of the hotels signature suites. The passaddhi suite (don't quote my spelling) the room was gorgeous and the bathroom was out of this world. We had room service one of the nights we stayed. I had the pan fried duck Breast which was beautiful and cooked to perfection. I would recommend this suite to anyone looking for a nice night away

    5
    « Fantastic ! »

    Stayed here for the spa break package. Beautiful hotel and grounds. Fabulous staff and excellent service. Rooms are spacious and clean. Food is top notch both in the bar and in the restaurant. I can't rate this hotel highly enough. Thanks for a great stay.

    2
    « Lacklustre & over-priced »

    A lovely local venue, where we have eaten before - but such a disappointing tasteless roast pork supper: nice roast potatoes & gravy, but the other veggies were on the hard under-cooked side of al dente. It took 40mins for the meal to appear. The pork was bland and surrounded by an inch of wobbly white fat. No crackling.The staff were polite, but rushed and largely absent from the dining area. £50 for the roast for two of us and 3 drinks. Not good enough.

  • 5
    « Brilliant »

    I visited here with friends for a pyjama party. We had a great night and the staff were brilliant. The rooms were massive and spotless and the beds were really comfy. The food was delicious and breakfast in the morning was perfect. Will definitely be doing it again.

    5
    « Business »

    This has to be one of the most excellent & value for money hotels I have stayed in on business, Fantastic location , fantastic rooms and absolutely spotless. The hotel as soon as you walk through the door feels just like home ,lovely friendly helpful staff , nice gardens ,somewhere to park the car after a long journey and breakfast in the morning is cooked fresh for you , one just could not find fault at this hotel, Business or pleasure you will not regret staying at this hotel, I will be back on business but also will be booking a few days leisure break with my good lady wife , Fantastic !

    4
    « Value, Clean and Service excellent »

    Clean and well presented rooms in an easy to get to location with secure parking. Good service from all staff nice eating rooms restricted dinning choices for non meat eaters. Recommend to business or pleasure/travellers. I stay at least twice per month and have never had a bad experience

    5
    « Mr David Cash »

    I had a business trip and stayed at the hotel. They asked me if I wanted to be up graded free of charge, and I said yes. And WOW!!!! I was blown away by the up grade. The bathroom had a sauna a massive glass bath aswell. The living room was bigger than some apartments. I had dinner there which was wonderful and breakfast aswell. Overall 5 star all around.

    2
    « Disappointed »

    I recently booked for afternoon tea over the phone, looking forward to going when I had arrived there was no knowledge of my booking this was due to not making payment when booking. This wouldn't have been a problem had I been originally asked on the booking call. We were then seated and the table laid with table cloth and plates while sat at the table rather than maybe being asked to wait in reception while the table was being laid. The cups then arrived and were picked up by the top where drunk from which is not good practice. The afternoon treats were quick to arrive however no staff come to ensure that all was ok. Although I appreciate that it's a few sandwiches and cakes it would be expected for someone to come across and ensure we were happy with what had arrived. Won't be rushing back unfortunately for afternoon tea or any meal which is a shame due to the lovely grounds. I was looking into staying for a spa day however will now be looking elsewhere.

    4
    « Pleasant... »

    Stayed here for one night on business. With Best Westerns, you're never entirely sure what you're going to get. Thankfully, this is one of the better ones! I was given a huge room with two double beds, a good start. The bathroom too was big. Decor was OK, all the usual amenities were present. Steam iron, plenty of power sockets, a fan (no aircon), slippers and bathrobes also provided. Shower gets 6/10 for power. There was four of everything...except the coffee. I arrived around 4 and had some work to be getting on with so more coffee would have been good. Dinner was fine. burger ?? and cheese selection was nice enough. All in all, quite a good hotel, handy for my meeting at Doncaster racecourse.

    5
    « Consistently Excellent »

    I am lucky enough to stay at this hotel most weeks as I commute long distance to work. Over the past 18 months I have never had cause to complain once. First the staff who are, without exception, welcoming, knowledgable, helpful and extremely professional - I really hope that the hotel management appreciates just how good they are. The rooms are, without exception, large. They range in style from very traditional to contemporary. There are numerous four poster rooms if that appeals - though these are definitely not for me. The staff always make sure I have a room with a bath and a shower and never forget that I prefer a feather pillow. Room amenities include everything you might need but I am sure if you had forgotten something the staff would try hard to help. If you want a real treat I would book one of the spa suites - luxury. The food in the restaurant is great quality and good value. As I travel solo I often have room service - again excellent. This evening I took a walk in the nearby countryside - stunning! It may have taken me a while to write a review but I would honestly and wholeheartedly recommend this hotel to anyone.

    4
    « Very grande and modern at the same time »

    This hotel is huge. The grounds, entrance, public areas and even the private rooms are huge. Some of the areas have kept a traditional feeling like deep red colours and comfy seats then other areas are modern crome and neon lights. Strangely they actually go together. I didnt use the spa area but i did manage to have a look around and it looks impressive. I went for a business reason and was not dissapointed. Go the extra mile, pay that little bit (fair) price and you will mlbot be dissapointed. Staff lovely.

    4
    « Great hotel. »

    We stayed here overnight for a wedding. The staff were very helpful and polite. We were allowed to check in an hour early as the room was ready. This was very helpful as the wedding was being held at the hotel and it gave us time to settle in and change clothes before the wedding breakfast. The room was huge and full of lovely period furniture in keeping with the age of the hotel. Plenty of hot water and a decent shower. Lovely toiletries including body lotion and shower caps. The venue was perfect for the wedding. The hotel is surrounded by large gardens and many photos were taken of the bride and groom in this lovely area. We had a continental breakfast delivered to our room the next morning which was perfect for us and arrived exactly when we had requested. There is plenty of parking. The hotel is situated very close to Robin Hood Airport and would be a convenient place to stay the night before or after a flight. We didn't hear any aircraft noise either. It's easy to access the hotel from the M18 from the new link road. We will return when we are in the area again.

    5
    « Bank holiday weekend treat »

    What can I say - stayed one night on Saturday and enjoyed every minute. The room was only a standard double but this and the bathroom were huge and comfortable and looked newly refurbished. The hotel staff were all excellent - nothing was too much trouble even though they were full and really busy with a wedding and parties. We asked for a quiet room and that's exactly what we got - didn't hear a thing as we were given a room away from the busy main road. They also have beautiful grounds. Didn't eat at the hotel but other people told us the food was excellent. Well done best western

  • 4
    « Late lunch? No problem! »

    Looking for a change, we decided to visit BW Mount Pleasant for lunch, a place we have driven past a few times but never stopped at. We arrived much later than intended, about 2.30 pm, and thought we might have missed lunch, but this was no problem ?. food available all day until 6pm. The immediate impression of the outside is very positive, and this is reinforced on closer inspection. There is a large, flat car park that is in excellent condition, well-marked out and making good use of a one way system. The good vibes continue, with a spacious lobby entrance leading, via double doors, to an impressive Reception. There were two staff on Reception, and both were ready to respond to guests and customers. We were directed to our left, which led to a comfortable lounge style dining room adjacent to a good sized bar. The informal style menu is printed on a large card ? well laid out and clearly priced. We choose a pot of tea and a main course of steak in Guinness pie. The pot of tea arrived in reasonable time, with the food taking much longer ?.. but not surprising given what was served. The pot of tea etc. was well presented and we enjoyed it. We would have liked to have been offered a choice of tea but what was served was okay. The food was very good. The side plate of veg was excellent, the suitably sized blob of mash was appropriate for a ?pie? meal, and the pie consisted of a dish containing a surprisingly large quantity of steak pieces that had clearly met some Guinness in the cooking process. Sat aloft, an inch or so above the rim of the far from small dish, was a beret of flaky pastry resting on top of the meat. We think that many would struggle to eat the excessive quantity of steak served, and there was no chance that we would pursue a dessert afterwards. The quality was fine, but we think that reducing the price of the meal by a little, and reducing the quantity of steak by considerably more, would give a much better balance. However, we happily acknowledge that although it was mid-afternoon when many hotels are in quiet mode, the Mount Pleasant had a steady flow of customers in the dining area (and there were plenty of cars in the car park) so they are pleasing many customers! Before leaving, we had a wander around the public areas and the overall setup clearly proclaims its potential as a conference/wedding venue, and there are some clear photo opportunities outside. The establishment is noticeably clean, bright yet traditional in style, comfortable (we saw a very inviting lounge at the other side of the main building), and all the staffs we interacted with were pleasant and able.

    5
    « Away on Business »

    Stay for a business meeting last year. Very beautiful hotel in great grounds. The staff are great and the food and drink are excellent. The room are outstanding with a great night sleep as well. Great breakfast to start the day of with too.

    5
    « Birthday Weekend »

    What a find!!.......amazing hotel with fantastic rooms, facilities, staff and set in the most beautiful picturesque landscape. Brilliant location for the racecourse which is just a short taxi ride away. Food was fab. While we were there we found out that they do PJ Parties, so we will be planning a girlie weekend to include the races. So much more to this hotel.....fantastic 5* Highly recommended

    5
    « Relaxation »

    What can I say I've stayed here before and when you think it could not get better ! Price affordable Room outstanding Service up there with the best Cleanliness remarkable Food really good Room service fast and efficient Now don't get me wrong this hotel had small faults for a 4* like hair dryer broken' walls are paper thin crockery was dirty and breakfast plates was cold ! But after I mentioned these things the staff was apologetic to me and with priority was rectified I must say guys this is an outstanding place to visit

    5
    « weekend at the races »

    My wife and myself stayed at the BW Premier mount pleasant hotel for the weekend 22/4/16 to 24/4/16 as we were going to the races. Brilliant hotel very clean beautiful grounds and very friendly excellent staff food was amazing would stay here again

    5
    « Meal at Mount Pleasant »

    We just popped in for an evening meal. food and service fast efficient lots of staff about and there almost immediately when food was finished or drinks were needed excellent, surroundings and general ambience very good. not cheap count on about £40 per head, but well worth it.

    5
    « Two night stay as part of a wedding party »

    We dined in this hotel probably 20 years ago but never stayed there! Couldn't fault the hotel. Very nice staff, good food at breakfast and at the wedding reception. Beer was a tad expensive. Our bedroom was super - cosy, large bathroom, comfortable seating and a lovely four poster bed. Although the hotel is beside a busy road, road noise was not an issue, and there are lovely grounds surrounding the hotel. Bar and lounge areas are spacious and comfortable. We did not sample dining in the restaurant.

    5
    « Birthday celebration »

    Superb. Rooms were very large with beautiful beds. The bathrooms are also large. Everything is high quality. The food was really good and the staff were so helpful .... nothing was too much trouble ti be dealt with quickly and efficiently. Would highly recommend and would definitely go back

    5
    « Mount Pleasant, Doncaster »

    This was a fantastic hotel. Even though it was very near to a main road it was very quiet. The cleanliness of this hotel was absolutely spotless throughout. The staff were extremely professional yet friendly. Will definitely recommend friends and family to stay there if ever they find themselves in South Yorkshire.

    4
    « Great for meetings »

    This hotel is handy for Doncaster and the airport and now there is a new link directly to the motorway avoiding the city it's a great place to have your meeting. There are a number of characterful meeting rooms and the staff are very attentive. Loads of parking, great restaurant and the public toilet is ever so posh.

  • 4
    « Nothing too much trouble. »

    Have spent 4 weeks so far in the self catering cottages which are located close to the hotel. Had to move out of our home whilst it under goes repair. Cottage is fully equipped with everything you may need. Home away from home. Very clean and comfortable. House keeper attends each week for a general clean, bed and towel change. All staff at hotel are friendly, helpful and professional. Had an issue with the boiler one sunday morning, a staff member attended within 10 minutes of reporting the problem and resolved it within minutes of arriving. Only one downside really and that is the paper thin walls between the properties. A little embarassing when you can hear every word from your neighbours during the night.

    4
    « Continually good standard of service and food »

    I have been coming here for a number of years when I visit my family. The food is always very nice, the service friendly and efficient. Whether eating in the light and airy lounge or the more formal restaurant we always enjoy our visit.

    3
    « Let down for a special occasion »

    Having been to this hotel numerous times for afternoon tea and lunch and dinner my partner booked it for my birthday and Valentines. We had one of the spa bedrooms which although small for the money was nice. The spa bathroom was indeed lovely but the room really wasn't large enough to make an extra lounge. It becomes wasted space that you simply don't use. The meal was extremely disappointing. Overall it felt like minimum effort for maximum profit on the food which was a real let down as meals here have been good in the past. Won't book overnight again

    5
    « spa experience »

    My friend and i went to mount pleasant on the espa experience and was not disappointed, We had a 3 course meal, overnight stay, full english breakfast and then 1 hour spa treat. The food was amazing and the staff couldnt do enough for you, The room was very spacous and very clean. I would recommend trying the hotel weather its for the espa or just for a nice get-away and you will not be disappointed.

    4
    « Very pleasant Mount Pleasant »

    A large hotel , in pretty grounds. Our room was huge, spotlessly clean and decorated in a traditional style with large pieces of furniture and 2 double beds. The bathroom was huge too, had a bath and separate shower and again really clean. Dinner in the evening was served in a lovely restaurant overlooking the gardens, service was quite slow to start with but the food was of a decent quality , it was quite expensive, not perfect but on the whole very nice . There was a choice of continental or full English breakfast, both self service and very tasty . Although the hotel was fully booked and there were several functions taking place, the hotel didn't feel overcrowded or too busy, there was still a pleasant, relaxing atmosphere . Staff were all friendly and efficient and we would definitely stay here again.

    5
    « Afternoon tea »

    I booked my local hotel for my mums 70th birthday for an afternoon tea and I cannot thank the staff enough for their hospitality and willingness to meet our every need. The tea itself was wonderful, the venue was exquisite as always and the staff in the restaurant were amazing particularly Mike Hill . Everything we asked for was not too much to ask and we were allowed to enjoy this special occasion without any other interruptions even though we were in the main restaurant . Many thanks for making my mums birthday a memorable experience.

    4
    « Good value hotel »

    We stayed the night at this hotel. The room was very spacious with a good sized bed, the sofa made it feel more like a small apartment. We had an evening meal which was very nice and the breakfast was excellent. Worth stopping over if you have an early start from Robin Hood airport as it is close by. All the staff were very friendly and helpful

    2
    « Afternoon tea birthday treat »

    Visited for afternoon tea as a birthday treat and was totally underwhelmed by the whole experience. Basic everyday run of the mill white cups, weak tasteless tea and a very unappetising cake stand with dry open sandwiches, scones and cakes. I will not be repeating the experience.

    4
    « Lovely hotel »

    My husband and I stayed her for one night while travelling. The hotel is huge. We were upgraded to s audited which was spacious, clean and warm. Had dinner in the bar. The food was delicious" service excellent. Breakfast was tasty but a little slow to come out of the kitchen. All in all we had a pleasant stay

    5
    « Handy for Robin Hood Airport »

    The Mount Pleasant is more a countryside than a city hotel and is situated a few miles outside Doncaster. Robin Hood Airport is a short, simple drive away which was useful for my work while in the UK. The hotel is set within large and beautiful grounds and has a very pleasant, almost secluded ambience. My room was comfortable, huge and nicely furnished. I particularly liked the size of the room as it always felt bright and airy. Bathroom was gigantic too. I enjoyed all the food I tried (the Daily Roast being a particular favorite) during my stay and the restaurant staff were always helpful and friendly, as were all the other hotel staff I encountered. I would stay here again, no doubt.

  • 5
    « another brilliant stay »

    visited again for 8 days hotel never fails to please ,awesome staff especially in reception,bar and restaurant,old and new faces,hope your feeling better Ross .food A1as usual and plenty of .room perfect and thanks for free upgrade ,cleaners exceptional as always,sad to leave again,feels like home.new function room looks like its gunna be a big hit.mount pleasant staff like one big family.marc,leeanne and family calgary AB

    5
    « Very Professional and Polite »

    We stayed for one night as a treat and we felt like Royalty. The staff are so helpful, polite and professional, they can't do enough for you. We stayed in the Sanctuary Suite and the room was amazing!!!! Thank you to all at the hotel, 100% recommend

    3
    « Avoid room 215 like the plague! »

    Would prefer to give it 2.5 but the hotel did just enough to push it over 50%. The hotel itself, the amenities, the staff and especially the quality of the food cannot be faulted for what was needed. However staying in room 215 was a real disappointment and it's probably easier to list the reasons; 1. The room is practically a black spot for phone signal. 2. The generally good wifi around the hotel doesn't seem to reach the room unless you stand by the door. 3. The room is the closest room in the hotel to the busy main road outside, and although secondary glazing has been installed it doesn't stop the noise from the lorries thundering past outside coming through the trickle vent in the bath (which to be fair is pretty amazing with the great big walk in shower). Just keep the door shut to minimise noise. 4. If you are unlucky enough to be staying on a morning when the drayman arrives to deliver the beer don't expect a lie in. 6:45 I was woken as the cellar door is right underneath the bedroom window. 5. The room is above the bar area, and again if you are unlucky enough to stay during the annual 'Obnoxious Salesman of the year award', which seemed to be happening underneath me then don't expect any sleep before midnight. I would at this point to reiterate the point that I WOULD stay at this hotel again but make a point of staying away from room 215 as a colleague of mine stayed in a different room and has nothing at all the complain about. Such a shame that my experience was let down by room 215.

    5
    « Wedding experience »

    We used this hotel on the occasion of our sons wedding on a March 19th 2016. I cannot fault the approach of the staff during the course of a truly momentous day. Nothing was too much trouble .David Rowley fronted a very efficient and friendly team aided by Sophie and Lauren throughout the day. The Wedding service was well organised and the Reception room was second to none both in ambience and presentation. The hotel has been extensively re-furbished is both well laid out and spacious. Our room, while being on a special wedding rate, was superb and well worth the £100 for the night. Many of the guests remarked on the standard of their rooms. The food throughout day was high quality, well presented. The breakfast the following day was Buffet style with a good choice. For any couple wishing to arrange a high quality, memorable Wedding day, I suggest they leave it to the staff at Mount Pleasant to create an experience they will remember with affection.

    4
    « Nice, but depends what you are going for and can be pricey »

    Firstly, the niggles (though this is a nice hotel so keep reading please)I booked this a a last minute getaway, my first disappointment was probably my fault though the web site did confuse me. I was hoping for some sauna/spa/pool facilities, but what I didn't realise was that only applies to the actual spa rooms. If you have not booked a Spa suite, then there are no facilities of any sort for you, which at £273 for 2 nights B&B is a lot more than some other 4 star places offering more facilities. My only other niggle was the fact the breakfast on the second day was not comparable to the previous day, I am assuming because they had a large party in the night before, however, that should not be an excuse (especially when the 2nd night cost me more than the first) The first mornings breakfast was a "to order" menu here we choose the salmon and scrambled eggs, and they were wonderful. The second day was a buffet and no "ther menu" was offered at all, and the quality of the food was not as good as the previous day (though wasn't bad, just "OK"). OK, so why still 4 stars? Well the hotel is lovely and spacious, the staff are wonderfully attentive and helpful, from the front desk staff all the way down to the chamber maids. For a couple who wanted a chilled break, the hotel offers several lovely lounge areas to relax in and also be served lunch/food in there as well. Our room was an executive suite and was extremely large with a lovely large bed and large spacious area with a sofa for watching the large screen flat screen TV. Th TV was modern and had all the modern connections, allowing us to hook up our devices to the tv to watch streamed movies in comfort. The hotel Wifi is fast, free and reliable, we were able to stream HD content from our home media server via the laptop to the TV. The food - have already covered breakfast, but just to summarise, was nice, but only what I would expect from a hotel of this standard, nothing to set it above any similar hotels. The same applied to the dinner we had in the restaurant. A limited menu, but nice, but again, nothing to set it apart. We did have an afternoon tea in one of the lounges and I have to say that was very good and was a cut above expectations, nice variety, generous portions and lovely surroundings. The hotel says a lot about its Spa suites and I have to say they look amazing, but as mentioned be aware if you don't have one of these, there are no other facilities of this type available. Likewise, the treatment centre needs booking a long way in advance, so don't expect to get in here if you book at the last minute. Bearing in mind we stayed 1st and 2nd April, we were told the whole of the month was fully booked. I did love this hotel, it was just expensive for what we got. We plan to come back later in the year, booking one of the Spa suites. So my summary is if you can get a good price and know what you are getting for the money, I recommend this hotel

    4
    « Enjoyable wedding and stay »

    We recently attended a wedding and stayed overnight bed and breakfast . The car park is big so no problem finding a space. The reception area is welcoming and spacious. Initial drinks at the bar were expensive but normal for a wedding venue hotel. The wedding room and dining room were again of a good size and comfortable. The food and service were very good. We booked a standard double room. However ,whether by mistake or because they were very full, we were allocated the largest hotel room I have ever stayed in. There were 2 double beds, a large settee and bathroom with both a bath and separate shower. Everything was beautifully clean. Breakfast was buffet style but I couldn't fault it. All in all I would recommend the place for wedding and overnight stay

    5
    « Fantastic Hotel, location & staff »

    We use this hotel for our Academy on a regular basis and I cannot recommend this hotel enough. The facilities are fantastic as well as the staff. The night porter sets up our room and is always keen to please - getting the room set up to exactly how we like. Clair is always keen to ensure all of your requirements are fulfilled along with Lauren Thank you all for your fabulous service and supporting me to ensure our Academy days go to plan

    5
    « Mount Pleasant Business trip »

    very good Hotel with excellent staff and facilities. got a free upgrade on the room as well. room was huge, Bathroom very clean and modern. If I have one slight gripe it would be the bed. Good size but very soft with big dip in the middle. Would certainly stay again when up in the area

    5
    « Always a pleasure never a problem »

    Very friendly and helpful staff Rooms nicely decorated/equipped Plenty of parking Bar good do with a little freshening up Food better than average and always fresh and hot Breakfast choice good ad value for money

    3
    « Seemed they tried to pull a fast one »

    Room is great. Service good. But when I sent the rib eye steak back for being tough as old boots and being given a fillet steak in its place which was better, I thought not bad. I had ordered a bottle of Shiraz Cabernet Sauvignon at £16.95 and when it came to settle the bill I had been charged for a Shiraz at £24.95. Are they trying to make up for the steak upgrade. Not impressed.

  • 4
    « Great Hotel »

    Stayed here while on business. Little bit out out of the way. Breakfast and dinner was excellent. Great choices at breakfast, service was excellent served by superb staff. Good wine list. Rooms were clean and very well appointed. Hotel has a nice aspect and lovely grounds.

    5
    « fantastic »

    stayed in the laconium spa room for our birthdays in february and having stayed all over the world its incredible that this superb hotel is actually 15 minutes down the road the room and the hotel are magical. will return every year from now on

    5
    « Mount pleasant Doncaster »

    We were upgraded on arrival, which was a very nice surprise. Room 174 ,what can I say! The room was large , beautifully furnished. The bed was something else, excellent, what comfort. We enjoyed an excellent meal in the evening. All the staff were very charming polite and friendly attending to your every need. Would recommend this Hotel to everyone who would enjoy being treated to something very special. There was a wedding party going on but that did not spoil our smashing evening in any way. Shall treat ourselves to another visit sometime in the future.

    4
    « lovely! »

    Weekend away and not disappointed. Got free upgrade (don't know why but thanks) for junior suite which had 4 poster bed and Jacuzzi bath - yes! In fact, bathroom lovely. Room was very big but needed a bit of tlc. Will be back.

    4
    « Great place with great staff butt watch out for evening noise »

    Had this hotel chosen by the Vulcan Trust as we were invited to view the last flying Avro Vulcan The hotel is great, clean,tidy and well maintained. The staff were very helpfull especially the people who served the bar food. The only problem is that on both night there were events on. The noise finished at one in the morning on the first night and three in the morning on the Saturday night. I would recommend the hotel to anyone just make sure that you get a room away from the bar

    5
    « Blimey thats a big one! »

    from the moment I pulled into the hotel car park it shouted luxury. The room I had was just under £90.00 with breakfast but what a room - it was bigger than the whole of my house! massive bed with 6 pillows, shower and a bath,, an abundance of toiletries desk, Wi-Fi and wired internet, sofa, large screen TV, robes and slippers . . just a shame I was stopping on business. Cheaper than a Premier Inn and worth 100 times more

    5
    « All too short a stay »

    Overnighted here with daughter and son in law on a visit for a nearby funeral of family friend. Sad occasion softened by our experience here. Well organised and catered for funeral tea, We later had our evening meal in the restaurant - wife had catch of the day - lemon sole which she said was delectable, son in law was very happy with battered cod and daughter and I had roast pork - she was very happy with hers - me less so as my pork was chewy and very fatty and my veg were very hard. However, well presented and attentively served by lovely staff. Breakfast next morning was excellent cooked to order and again lovely staff. We found our rooms had been upgraded when we booked in - ours to 2x king size beds, sitting area, massive modern bathroom with shower and a bath and two washbasins - immaculate and spotlessly clean Daughter and son in law to similar room next door. All on ground floor which was good for my wife whose Parkinson's does not do stairs easily. Both rooms looked out to central well - so no views - but both were incredibly quiet - no traffic noise and no room or corridor doors banging in the night - so we all slept very well in very comfortable beds. A lovely hotel - warm friendly and inviting, well run and maintained and lovely staff. - a non slip mat for shower was provide immediately when asked for - just a small suggestion - the superb bathroom in 179 needs a handrail in shower and a rack/shelf for soap/shower gel etc for both shower and bath!!

    4
    « Lovely »

    Booked to stay here after my works Christmas night in nearby Bawtry, given the late notice if my booking and the cost of the room I wasn't expecting much how wrong was I! The room was lovely and very clean, well presented and organised given its odd shape (funny little corner space used for a bureau and dresser)! The bathroom was really really high standard and amazing shower which washed my hair really well (this is rare in a hotel they normally don't have the power) I will without a doubt stay here again and make more of my stay, would recommend to anyone should meet all needs !

    4
    « Enjoyable first stay »

    My husband and I have just spent a pleasant weekend at the Mount Pleasant whilst travelling to Doncaster for a family party. We were given a free room upgrade to a large room on the ground floor. The room had a nice bed, with a choice of pillows and plenty of storage with a big, moveable TV. The bathroom was nice with a large bath and separate shower. The only room issue was that we found a pair of pants in the wardrobe and food debris under the sofa, otherwise the whole hotel was clean and in good repair. The breakfast was good and had lots of choice, at the weekend it is self service but table service in the week. The evening food was good and we were full after 2 courses but the menu was a bit limited. It is the same price to eat in the bar or restaurant. There is a nice seating area with a fireplace and lots of smaller rooms to sit for tea or a snack. The service overall was exceptional by all the staff . Although the ground were small they are very pretty and well maintained, only ruined by the close vicinity of the road. We did wish that there had been a swimming pool but there is a spa/ beauty salon. We purchased some handmade chocolate lollies to take home to friends. The function and celebration facilities also look good. We would hope to return for another visit next time we are in the area, overall well worth a visit.

    5
    « businees trip but fantastic place to have private meetings, excellent food and rooms »

    couldn't have found a better hotel so close to the business reason for my visit. Friendly people, fantastic old interiors, huge bedrooms particularly the suites, location and grounds superb although a long weekend to walk them with the wife would be good. Love the little snug lounges for a drink and chat. Great Place to stay

  • 3
    « Beautiful hotel but shame about the bed »

    Cannot fault the hotel apart from the bed. We booked a double room and when we arrived at the hotel we were given room 135. The room was nicely decorated and spacious but when it came to actually getting into the bed, words cannot describe. On closer inspection we found that 2 single beds had been pushed together and as one of the mattresses was higher than the other it created a drop in the middle of the bed.

    2
    « Overrated & overpriced - birthday party meal »

    Costing over £500 for 14x adults for a 2x course meal - not worth it! The roasts are so small and don't even include a Yorkshire pud or roast potatoes. The pies are pathetic, a ramekin of stew with a pastry lid, 1x table spoon of mash and one large carrot, that's it for £16. It was Luke warm, Pretty poor and we were left hungry. No waitress came to check if the food was ok. When asking if the pudding came with anything, the blunt waitress responded 'no it's saucy enough', then it arrived with cold custard. They have no idea what they are doing. The hotel itself is beautiful and I've heard great things about the spa packages. As for the resturant, never again. It really does think it's something it's not. You def better off going to a local pub.

    5
    « Book the spa suites! »

    We have stayed in the Thermae Suite, Sanctuary Spa Suite and the Caldaria Suite. The Thermae room was fab, great value for money, the sauna in the room was Brill. The Sanctuary Suite was lovely but I preferred the sauna in the thermae suite as it was tiny in the Sanctuary room. The Caldaria Suite I honestly cannot rate highly enough, the bed is huge, the room is huge, the spa facilities in the room are outstanding! The jacuzzi bath, steam room, sauna with shower, wet room and TV facing the bath just set the perfect scene to relax. Definitely book late check out, the rooms just aren't worth it without, early check in and late check out together for me is desirable, wouldn't book without late check out. The rooms are impeccably clean too. We always have breakfast in the room which we have never had any problems with and Brian the waiter is unbelievably helpful. Cannot wait to try the Laconium suite! Perfect for birthdays and anniversarys or any excuse to enjoy a good relax in your own personal spa.

    4
    « Beauty salon - favial »

    Fantastic facial at the hotel beauty salon today. Therapist Danielle was very professional and did a wonderful job, will be booking to return. Lovely clean facilities and relaxing environment. Would highly recommend a treatment here for a special occasion, I visited with my mum and had a lovely afternoon...

    5
    « Memorable wedding anniversary treat »

    So hubby and I have previously stayed at this hotel and were looking for an excuse to return. With our 6th wedding anniversary looming I looked on the website to see what they had available. Decided on the Bronze package in the Thermae suite and paid the extra for early checkin. First impression of this suite was WOW!!! The bathroom is absolutely amazing especially the glass bath. The sauna is wonderful as is the double size shower. The bedroom is certainly luxurious. In fact the whole setting was just perfect for a celebration like ours. We even decided that, as bathrobes were provided, we would treat ourselves to a meal from room service rather than waste time out of the suite!! I have to say the staff at this hotel really are the most helpful, from the young lady on reception at check-in (dark hair, glasses, possibly called Nicky??) to the 2 young men from room service who very patiently showed Mr Jax how to operate the sauna then later delivered our evening meal. The basket of fruit and free bag of spa products was a lovely bonus. Having checked out the other spa suites and signature spa suites I think I can safely say my wedding anniversaries for the next 5 years are sorted, thanks Mount Pleasant!!!

    5
    « Excellent as usual »

    Stayed one night last week as attending a funeral nearby. Have not visited in a year and our room appeared to have been refurbished. Fresh and modern decor. A huge king sized bed which was very comfy. The bathroom had separate bath and walk in shower. All excellent. The room temperature was perfect with an air unit which you could control. We had dinner here. Very good food and yummy cocktails. Service very slow. Waiting a good 10-15 minutes for drinks to arrive but as we were not in a hurry it didn't matter. The waiter was very attentive but seeing as the restaurant wasn't busy I'm not sure what was causing delays. Breakfast in the morning looked nice but due to the nature of our visit we didn't have an appetite so only had continental which was good. All in all another excellent stay and I'd recommend.

    4
    « Ta ta ta at tea »

    Lovely warm friendly hotel well situated now link road from j2 of m18 is about to open Great gardens great staff lovely cup of tea Been here many times happy to return strong recommendation for staying eating drinking or the spa

    5
    « A little gem of a hotel »

    stayed at this hotel twice, the first time was for my wedding, first class service, all our requests were taken care of, a beautiful and perfect setting for our big day. The rooms are fabulous, spacious and high standards of cleanliness, the restaurant/bar have a very good choice, and all our meals were well presented and tasted as good as they looked. well done to all the helpful and friendly staff, looking forward to staying again

    5
    « Regional meetings »

    I have held several regional meeting at this hotel over the years and my team regularly ask to return. The hotel is lovely, the staff are most attentive and the food ans service is excellent. You won't be disappointed. Looking forward to my next visit.

    4
    « A pleasent hotel with nice rooms and surrounding areas »

    Paid for the 99pp for two sharing an executive room, 1 hr therapy each , 3 course meal each and breakfast. Room was great, food was okay, service at dinner was poor got some items wrong, but didn't have to pay for two meals. Service at breakfast was painfully slow, but a good spread. Bar prices same as most hotels. Rooms are getting modernised, so some building work going on. Spar very nice and happy staff.

  • 5
    « Nice hotel all round »

    stayed here as daughter studies locally so for us it was ideally located. We went for one of the spa suites which was quite impressive. great sauna , glass bath and massive shower. All in all the room was quite reasonable for the money . The staff were friendly and the restaurant was informal and very well priced. I think a 10.30 checkout is a bit early but we stretched it to just after 11 with no hassle. had breakfast in our room which was on time and pretty accurate although the usual missing cutlery and slightly mean allowance one usually gets from room service . All in all would stay again and would eat there but would say go for a.decent room . loads of parking .

    4
    « Very Good Value Hotel »

    one of the best Hotels in the north, based on value for money, Food is very good, staff very helpful , generally well run, the staff do seem to care about your comfort. wedding ect do not seem to interfere with the comfort of your stay, parking is very good as is the accessibility of the hotel.

    5
    « Overnight stay in Junior Suite »

    Had a fantastic stay at the hotel. Booked a junior suite through an online site. The hotel phoned within a couple of hours to ensure all details were correct and I was able to request a feature four poster bed. They happily sorted this and we stayed in the "Princess and the Pea" suite which was excellent. Staff were very attentive and would recommend anyone to stay here.

    5
    « Fantastic stay with fantastic customer service »

    I have been staying here for the past 5 weeks and I still have two more weeks to go! The staff are absolutely amazing. They are all so friendly and helpful and on more than one occasion a couple of members of staff have gone the extra mile to be as helpful and accommodating as possible. The restaurant and the quality of food is lovely. As much as this is a business trip I would definetly return with my family.

    5
    « Fantastic as usual. »

    Me and my wife stayed here for a close friends wedding it was a return visit and we stayed in a executive double room which was warm and comfy with the usual TV, radio ironing board and iron with exceptional shower and bathroom facilities which certainly helped my recovery from a night of partying. The food during the wedding was fantastic and the breakfast the morning after was of the same standard, reception staff were friendly and welcoming I would not hesitate to book another stay here.

    4
    « Lovely »

    I've stayed twice now at this hotel , and it is pretty good as per the other comments, however two things that disappointed me , some rooms have double bed in but they are two singles pushed together, and the last breakfast I had was very poor, it was over cooked , but I reckon that was a one off , on the whole a nice place

    5
    « Charity Dinner »

    What an excellent Hotel, the rooms are big and very well equipped. The staff are very friendly and helpful, they even took us to the train station when we couldn't get a taxi. The food was very good, dinner and breakfast. Lovely to walk through the gardens on a crisp and frosty morning.

    5
    « Excellent hotel and staff. »

    I have stayed here on numerous occasions for business. The rooms are all very spacious and very well furnished, and high speed wifi is available throughout the hotel. The staff are all friendly and helpful. Restaurant has a good selection of food on menu and everything is well presented.

    5
    « to visit Robin Hill Airport »

    We, my hubby and I went to see the Avro Vulcan XH558 bomber in her hanger, and spent 7hrs chatting to one of her pilots, who disccused her in great detail. We had photos taken too, and also purchased garments and memorabila of her

    5
    « Dad's army murder mystery night »

    Excellent night, great entertainment, great food,friendly staff, excellent room. Stay here quite often never disappointed. Looking forward to our next visit, got a family wedding next month so need to book again.

  • 5
    « Great weekend away. »

    Had a weekend break away with my wife and it could not have been better. Hotel staff were helpful and the food was out of this world. The room was very well furnished and the sauna the icing on the cake.

    3
    « Business meeting, good facilities but not great lunch »

    Spent the day at Mount Pleasant for a full day business meeting. The venue is modern and spacious and all the facilities were provided as per our order. During lunch, you had no choice at all. A steak and kidney pie and vegetables was about all you could have. The pie was filled with kidney and potato - so wasn't to my taste (or to anyone else's on my table). For that reason I've rated it average - would have been so much better with al little more lunch choice.

    5
    « You Stupid Boy! »

    Booked for the Dad's Army "Murder Evening" and thoroughly enjoyed the night. Wonderful service and enjoyed the meal. Entertainment was good providing lots of laughs and the actors deserve a special mention. We took advantage of the special rates for staying overnight and we're thrilled with the complimentary upgrade on our room. Brilliant nights sleep in a large comfy bed, room very large, quiet and spotlessly clean. Breakfast next morning was a delight. Just a bit disappointed that check out was 10.30am and breakfast serving finished at 10 on a weekend. However we didn't ask if it was possible to check out later on a Sat morning. All in all a very good break which exceeded our expectations. Can't wait to do it again.

    5
    « Spa overnight break »

    What a amazing little gem we found , I booked a £99 overnight spa break for my daughter and me and was not disappointed . We were upgraded to a spa suite which was out of this world . An hour treatment each was included in the price along with a 3 course meal in the beautiful restaurant & breakfast . The facials we had were amazing and the spa area was lovely. The dinner was splendid , we managed the 3 courses after being very spilt for choice . I can't wait to go again , everything so lovely , staff at reception , spa & restaurant are a credit to the hotel . Beautiful gardens too . Well done it certainly was a lovely break !!

    5
    « A Pleasant Stay »

    Spent two nights here in a Junior suite. The room was huge with a comfy bed, sofas, big TV with plenty of choice, Ipod docking station and a lovely bathroom. The bath was a jacuzzi bath which was awesome. It also had a great A/C system fully controllable. Clean spacious and comfortable indeed. The rooms also have free WIFI and complimentary robes and slippers for use whilst there. The hotel itself takes some getting used to in terms of finding your way about, there are corridors and staircases all over the place, however plenty of signage to help you. Dinner was nice, a decent choice on the menu, including good wine. Steak and peppercorn sauce was extremely good but My only complaint is that we got no bread roll with dinner. Waiting staff were polite and friendly. Breakfast much the same, usual choice of full english or continental along with many other options such as cheeses, hams, yoghurts etc. When walking about the hotel, any staff members are more than friendly and polite. I think this hotel would benefit from having a pool. Overall a pleasant stay and would certainly stay again to try one of the Spa Suites.

    5
    « Great for business »

    A comfortable quiet hotel with very good food. The location is very good but out of town so very peaceful. A great quality breakfast and good menu for the evening meal. Fast internet in all areas is also present.

    3
    « Quality of service deteriorating since last review. »

    Unexpectedly, situated as it is in the armpit of Doncaster and Robin Hood airport, this is a beautiful hotel in gorgeous grounds. The rooms (I have stayed here several times, and reviewed previously), are large, spotless and well appointed. But (other than the reception and housekeeping teams) the hotel is badly let down by its staff, a good proportion of which seem bored, indifferent and in some cases downright rude. Two staff walked right past me as I said "can you help me?", another blanked me, right in the eyes, as I said "good morning". Breakfast was very slow despite only 4 other tables being occupied. I had to wait 10 minutes to be served a pot of coffee clearly filled from a machine and my request for wholemeal toast returned 2 slices of nasty white sliced bread, toasted. The buffet was not refilled and had just a few scrag ends of fruit. All of the yoghurts on offer were loaded with sugar. No one asked me if everything was ok. Later that morning I sat in the lounge in order to buy a decent cup of coffee and gave up after seeing no staff for 10 minutes (other than the one that walked away as I asked for help). Note to the management: This is not a cheap hotel and the rooms and ambience make it an enjoyable experience, but the place is seriously let down by poor service and penny pinching on the menu. What a waste of potential. This is a lovely hotel. I would happily pay a bit more and have a decent breakfast and staff that were properly trained, motivated and wide awake.

    5
    « An excellent hotel easy to navigate to with plenty of history »

    I was at the Mount Pleasant for a funeral reception. The room was great size and the food (though I didn't get any!) I was told was very good. The staff were very helpful, although with only one bartender on, getting served at the bar was sometimes an excessive wait.

    4
    « Murder mystery night »

    We visited the mount pleasant Friday with friends for the Dads Army murder mystery night, non of us had been to one before. We all enjoyed it, it was a good laugh would definitely recommend. As well as the entertainment there was a 3 course meal which fitted the era and we all enjoyed that too no complaints at all about the evening. We all stayed the night, the rooms are very spacious even the bathrooms. This was only the second time my hubby and I had stayed there, the first time we had a suite, this time we had a standard room as I said before very spacious, clean and a good price. The whole hotel has a lovely friendly feel, we will be visiting again!!

    4
    « Fantastic hotel with beautiful, bedrooms but didn't appreciate 10.30am check out on Sunday! »

    Stayed over night as we were at a friends birthday party in Tickhill. It was also a trip down memory lane as we used to stay at Mount Pleasant when our children were small 15-20 yrs ago! The hotel was always beautiful & remains so. As there was a wedding fayre on, we had the opportunity to view other grades of bedrooms. They didn't disappoint! Sheer luxury! Though our room was very nicely presented & very comfy, we've now viewed other rooms that we would definitely try & book next time. Down side to this hotel is the 10.30am checkout! This is far too early, especially on a Sunday..when you've paid to go away & spend the night in a luxury hotel, we don't expect to have to be up, down for the 10am deadline breakfast & out half hr later!

  • 5
    « Great Hotel »

    Nice place to stay with a very comfortable room. Good service and the food was really nice. I recommend the double baked souffle as a starter. Beautiful grounds and an overall great experience. I would highly recommend this hotel.

    5
    « Excellent Hotel »

    Stopped here for one night whilst travelling north for Christmas- knew nothing of the hotel- a real treat. Would not hesitate to recommend- very good for couples and the solo traveller- good quality food and excellent standard of room - excellent value for money. Good breakfast and pleasant staff.

    5
    « Birthday party »

    Just had their pick and mix pj party for my birthday. Upgraded to include the chocolate making in the package, had a great time and well worth the extra money. Great party room with plenty of space, includes tv, music station, wifi and DVD player, and large bedrooms off the party room, includes full breakfast next morning.

    5
    « A very nice hotel thank you »

    the concierge welcome and service at this hotel was excellent. A very pristine hotel, loved the decor and had a fabulous room, well actually more of a suite. Nice touches in the room including a teddy bear's picnic basket. Food and service in the restaurant was very good though slightly expensive. Will definitely stay again

    4
    « Mount Pleasant »

    Nice hotel Value for money Food varies in options and occasionally quality not great if your a veggie - go on push the boat out and do hand made chips not frozen same for your onion rings!! Staff very very friendly and helpful great parking very clean

    5
    « amazing room »

    stopped overnight for my partners birthday given a free upgrade on our room so we were in room 271 the sanctuary it was amazing large four poster bed massive jaccuzi bath shower and sauna room could not ask for anything else we both then had a great massage followed by a evening meal which was very nice with a great service breakfast next morning was also included the staff here were nice but i dont think the breakfast was as nice reception staff were great with a quick check in and out and very clean

    5
    « Mount Pleasant, Doncaster »

    Used for overnight stay and business meetings/presentations. Always excellent professional service. Our business hosts use it on a regular basis for business meetings and trade press presentations. The hotel is very accommodating.

    5
    « Great Establishment »

    We joined friends at this hotel for an overnight stay and evening meal. The hotel is situated about 2 miles form the centre of Bawtry, which looked a lovely town, but due to adverse weather conditions we did not spend time there. The hotel itself is really good. We opted to pay extra for an Executive King Sized double and we were absolutely amazed at both the large size of the room and the very appointed and smart bathroom. Typical of this type of establishment food and drinks prices are mid range and upwards, but probably competitive to other local accommodation providers. The menu was good, with plenty of choice and the staff were really good and attentive. There was a couple of issues with our meal; luke warm soup and an incorrect main course; but to their credit the staff dealt with both issues really well and without fuss. We asked for a break between courses to make it a leisurely evening and the staff were happy to accommodate our request. The breakfast choice was great and freshly cooked; the full Yorkshire going down well!!. Despite this, all our party would have liked the food a little hotter and it is something the chef should be aware of. Overall our experience was such that we will happily revisit The Mount Pleasant.

    5
    « A happy birthday stay! »

    Fantastic Room, Service and Comfort. Everything clean and working with staff being helpful and polite. Will stay again Soon. This hotel is local to us and a wonderful place to have some time for US to spend together and give my wife a break from the cooker. Come on fellas book a room for the same, she deserves it.

    5
    « Best Western Mount Pleasant Hotel »

    We had a very pleasant stay. Parking was easy and free. The room was well appointed, clean and comfortable. Staff were very obliging. Afternoon tea was lovely sitting in comfortable lounge chairs in the bar. Separate bath and shower in large bathroom.

  • 5
    « New Year »

    For consistency year on year this fits the bill ! We went upmarket this year and had the restaurant package - well worth paying the extra. Canapés were just too nice, especially when you have a lovely, but lovely meal afterwards. The staff were brilliant, the food excellent and the entertainment great. Fireworks were spectacular. Another great night !!

    4
    « Excellent Afternoon Tea »

    We chose the Mount Pleasant as we were looking for a relaxed place to have afternoon tea between Christmas and New Year. Rather than being seated at a table, we sat on comfy sofas in the main lounge near the lovely welcoming fire. The staff were only too happy to accommodate our request, bringing a crisp white table cloth/napkins etc. The festive afternoon tea was beautifully presented, with ample portions of what I guess were all home made delicacies. Open sandwiches of beef, smoked salmon, creamy egg mayo plus turkey with stuffing. The sweet offerings were fruit scones, huge slices of iced Christmas cake, mini fruit pastries and a rich chocolate slice (butter, jam and cream). Ample tea/coffee with refills readily available - and all for just over £13 per head ! We have been regular patrons at The Mt P for many years , and it never ceases to impress whether for family celebrations, large scale weddings/dinner and dances or intimate meals for two - credit where credit is deserved and thankyou

    5
    « Excellent Hotel »

    My wife and i have stayed here on many occasions over the past years and have never been dissapointed. All the rooms are to an extremely high standard with lovely decor ,soft comfy beds and all the facilities you would hope to find in a Five star hotel. If you want to really treat yourself try one of the Spa rooms. Each one has a different theme and they are all really special(i think weve stayed in them all) We booked the Balnea Suite for some relaxation after Christmas Day. Heated spa beds,and a Japanese sunken bath!!! absolute heaven. We ate in the Restaurant and once again had a great meal with very good and not overpriced wine. Surprisingly for a Sunday after Christmas the Hotel was really busy but this did not detract from the service we got throughout our stay. This is certainly the best Hotel in the area and we look forward to returning. Thanks again to all the management and staff

    5
    « Beautiful little hotel »

    Me and my partner stayed here on Boxing Day for 2 nights, very reasonably priced, it was only £20 dearer than premier inn and it's well worth that extra £10 a night!!! Nothing to moan about other than the room we was in didn't have a full length mirror but other than that it's really nice! Could do with a later check out time and thought it was a bit cheeky that they charged us £20 to check out at 1 instead of 10:30..... But overall a really nice hotel!

    5
    « Surprisingly beautiful location »

    Quality hotel, tucked away in a surprisingly quiet and beautiful location, yet close to M18/A1. Very spacious rooms, with huge comfy bed and quality furnishings. Enormous bathroom, spa bath, separate shower and good range of toiletries. Attractive lounge bar and restaurant. Very food food. Reception, bar and dining staff were all extremely friendly and helpful. When I checked into my room, I realised it was near a wedding function room, with a lively wedding party. The reception staff moved me to a different wing, well away from the wedding party, and moved my luggage while I had dinner.

    4
    « As expected. »

    Big, clean, comfortable room. (I went for a superior room, but it was almost like a suite.) Breakfast had a good buffet option. Nothing amazing, but more than sufficient. The brasserie dinner menu wasn't extensive, but did offer the usual dishes. It was, however, over-priced, especially considering the small portions. In attempting to create a modem image, a minimalistic approach seems to have taken hold. Easy to find location.

    5
    « Fantastic suroundings »

    Stayed here for 1 night on a business trip, room was and the facilities were very good. Evening dinner was exceptional with a good choice of food and wine. Conference facilities was also good and the attention to detail throughout the day was fantastic. Can't wait until next year

    5
    « Great staff »

    I love this hotel and have stayed there at least 8 times in the last few months. We do I go back because of the people - the staff are so helpful. The room are large, traditional and comfortable. The food is good and they have made it very easy for us to work from their. I've enjoyed the spa too - nice to relax after a busy day. If there was one problem it would be lack of mobile phone signal but that is hardly the hotel's fault! Would I go back again - yes please :)

    5
    « Merry Christmas to all the fabulous staff at The Mount Pleasant »

    I've stayed at The Mount Pleasant many times over the last few years and always enjoy a superb experience. Rather than repeat the extensive details covered in my previous reviews (see other reviews if you want to read in depth) I just want to take this opportunity to thank all the amazing staff at this hotel. Yes, the bedrooms are spacious and lovely (we were in room 285 this time on the 16th December. Yes, the public areas are beautiful and comfortable. Yes, the food is delicious and good value. Yes, there is ample parking and this is a great location in the countryside. BUT what transforms a stay in this hotel into an experience to remember is the amazing welcome and service received from all the staff throughout your stay. Every single member from the reception to the bar to the restaurant to the lounges to the rooms not only offers you a fabulous Yorkshire welcome but also makes you feel like a friend rather than a guest. Nothing is ever too much trouble. And also a special thank you to Glenys. This visit was also a treat for my sister who rarely gets to stay in a hotel and afternoon tea for my mum who is 89, has dementia and (although lovely) can be difficult at times. Glenys was wonderful and went more than the extra mile to ensure we all had a perfect stay. So, many thanks to you all. Have a wonderful Christmas and I look forward to staying with you again in 2016

    3
    « Evening Out »

    Neh. Disappointing to say the least. Firstly the room was cold. Three course Christmas dinner menu of which I chose the pate to start. Quite tasteless to say the least. For the main course I chose lamb of which nearly a quarter was fat. You couldn't put your fork in the carrots, they were almost raw. Dessert was the better course, but even then it didn't have the wow factor. Perhaps the only positive thing I can say is that the waiters were good. Well turned out and very pleasant. If you want a better meal go to the Blacksmiths arms at Clayworth. On a par for price but far better food. Sorry Mount Pleasant - you need to improve.

  • 3
    « Afternoon Tea »

    Today with two friends we had afternoon tea for a pre a Christmas celebration, we were very disappointed with the dryness of the open sandwiches, on the turkey and beef used the outer skin and fat were not trimmed off. When I complained to the waitress she expressed that she quite liked fat on her sandwiches, personally I think that's says it all. The scones were dry and fruit cake were particularly lacking in any taste. We have been in the past and really enjoyed, today's experience left us all saying to the waitress we would not return.

    5
    « Mount Pleasant Hotel December 2015 »

    Our second short break 'holiday' was even better than our first last spring. We really appreciated how many of Mount Pleasant's staff remembered us and went out of their way to help us with little extras - table in the dinning room, choice of wine, tray to our room, music system to supplement the existing system, explain how to use the tech, free newspapers, ordering taxi, checking we had left enough time. Fantastic room, bed and décor. Many congratulations on your win for regional best service of a large hotel. thoroughly deserved. best wishes David Fish

    5
    « Fabulous »

    What a great hotel. Std room, clean, tidy n spacious. Lovely reception area n seating area outside. Only stayed one night, just had the breakfast which was great. Wife had nails n toes done in the naily part of hotel. If had more time would have used more facilities. Found staff very helpful and pleasant. Very recommended n would love to stay again.

    5
    « Fantastic Hotel »

    Had a great weekend stay at this beautiful hotel, I could not fault anything about the Hotel. A bus stop straight outside the hotel is very convenient, the one thing that I would suggest is that a gate from the parking bay that can not be used because of a tree taking up half of the bay onto the bus stop bay would be nice.

    5
    « Best Rooms in Doncaster »

    Just returned from a splendid weekend staying at this hotel. The rooms are large and airy and the staff are very helpful and friendly. Breakfast is a very good buffet and the bar has some lovely areas which are tucked away and allow you to create your own little party.

    4
    « Pleasant surprise »

    After many years of visiting Doncaster we decided to look for a hotel outside the town this time. Mount Pleasant is situated among the green fields on the Great North Road just south of the built-up area. Parking was no problem. The room was very spacious and modern with a comfortable sitting area. The staff were very attentive and friendly. We were delighted to be offered Flamborough crab as a bar meal on arrival - a favourite of ours. A very slight negative was that the television in our room had a rather unstable picture at certain times of the day.

    5
    « Brilliant stay »

    I could not fault this hotel. The staff are friendly, the reception looks great and my room was fantastic. Breakfast menu is plentiful with something for everyone. The hotel is in a lovely setting, plenty car parking spaces. Beauty salon if your other half needs it.

    4
    « the premier in the name is well deserved »

    We have stayed at this hotel quite alot over the years (as a couple and now with kids), haven't rated it before but previous years it earned 5 stars everytime. This time we had booked a standard family and got upgraded to an executive family. The staff at the hotel are always very friendly but they seem to have a manager hovering around reception as a new thing. Room standard is very high in the standard double (on upper floor, no children policy) and executive family, both standard family and executive family rooms are very large including the size of the bathrooms and all rooms are always clean. Closure of some fire doors at night, quiet signs, good room walls and room allocation along with pro-active staff mean this hotel is one of the quietest we stay in. Hotel is in good location for Doncaster Robin Hood airport and Lakeside mall. Food this year has been hit and miss. In June 15 of us stayed and we had a family lunch there, with multiple issues with the food, some underdone, some overdone, only the steaks were okay but the chips were hard, we ended up not complaining as my Dad was going ballistic so we had to talk him down instead (previous years we have never had an issue with the food). Breakfast then was excellent however and the kids loved the fresh pancakes. We think this time (November)there may have been a change of chef, the food prices had gone up, we had an excellent dinner there and breakfast was its normal high standard (locally sourced food like the meat) except for the pancakes which either had been frozen or bought as they were hard enough to use as coasters. Tip: If you going to have dinner or lunch there with friends they have nice individual coffee lounges to retire to afterwards which you can order the drinks too from your table. Most rooms have wifi but if yours doesn't have good reception, there is a large lounge near recetion you can use. There are 2 plugin points for electric cars in the rear of the car park (bring your plugin cable though)

    5
    « SPA SUITES »

    Me and my partner stayed at the hotel, we booked a spa suite room for two nights and it was a beautiful room with all you could expect from a spa suite. We thoroughly enjoyed our stay at the hotel and all the staff were extremely helpful and wondeful and the breakfast and dinner package that you can book was also absolutely wonderful. i would recoomend this hotel to others.

    5
    « Really Impressed »

    In honesty, I am not normally a fan of the Best Western chain of hotels due to previous 'below average' experiences...so when I discovered work had booked this hotel for 2 nights, I wasn't overly looking forward to it. However, Mount Pleasant is not only a class above other Best Westerns, but is probably one of the best hotels I have stayed in. (I normally stay in hotels 8 -10 nights per month) Everything was perfect - staff, cleanliness, dining experiences (dinner and breakfast) and the surroundings. The room deserves a special mention as I don't feel the pictures on the website, do the rooms justice - so well equipped and spacious with touches of class throughout - extremely comfortable bed, pillow menu, rain forest shower, ipod docking station, gown and slippers, filter coffee, 48" TV, large desk, ambient lighting in bathroom etc. I am still unsure if this was an upgraded room? Certainly wasn't booked so if this was standard (room 287) then the suites will be amazing! Another bonus is the free fast wifi without having to register personal details to be inundated with offers at a later date! I guess the only slight surprise of a hotel of this ilk - no leisure facilities. A thoroughly enjoyable stay. Well done to all staff who are genuinely friendly and work so hard in ensuring that all guests are well looked after. I would have no hesitation staying again or recommending to prospective guests.

  • 4
    « Best Hotel in Doncaster »

    Very impressive hotel immaculate throughout, I was lucky to receive a free upgrade to an executive room which it would be impossible to find fault. The only downside is that the staff were not particularly friendly and as I was on my own would have welcomed a bit of friendly chat. Evening meal, quality of food and presentation excellent though I felt a bit expensive, breakfast choice and food quality excellent though staff on duty not friendly. Having said all that I would definitely stay at this hotel every time i am in or near Doncaster.

    5
    « AMAZING! »

    Stunning hotel! We stayed in one of the signature Spa suites, the photos on the website do not do them justice. Really had a wow moment from the moment we opened the door. We ate in the restaurant one night and was blown away with the quality of food. Brilliant weekend!

    4
    « Good overnight stop »

    Very pleasant out-of-town hotel between Doncaster & Bawtry - I get the impression it was formerly some kind of boarding school. Spacious public rooms, quite elegant but a bit of a rabbit warren upstairs. Staff were friendly, rooms very well-appointed. Bar service after hours a bit complicated by rules and regs over the use of credit cards but we got by. Would stay again if I needed to.

    4
    « Twice in a week! »

    afternoon tea with daughter, and a few days later, dinner with husband and friends from london. Tea was lovely, very elegant and relaxed Dinner also good, with london friends we were pleased to take there. ( not many others dining however which was slightly off putting). Will return.

    5
    « PJ Party Weekend »

    stayed in the lovely beamed apartment for a pj party for a 50th birthday celebration - room is beautiful - sent some banners before-hand and these were put up in the room - all the bedrooms aI saw were spacious and beautiful - food delivered to our room was delicious as was breakfast. disappointed the karaoke wii had disappeared as this was there when a member of our group previously visited - but will take our own next time - some crockery in the room would have been useful for snacks but these were brought up for us when asked - it's a great place! would have been nice to have been offered a small discount off a repeat visit as we were such a large group

    1
    « Told to not come back !!!!! »

    Today, after visiting this place for over 15 years ( usually 3 to 4 times a week ) for our morning coffee in one of the small rooms, as we left we were followed out of the front door by the manager and asked to "Not come back as we weren't spending enough" ! This is an absolute outrage. It shouldn't make a difference if we were spending £10.00 or £10,000 we should be treated with respect. Disgusted with the treatment we received.

    5
    « Pj party hen do...fabulous »

    Where to start? The room was beautiful and clean. There was a King size bed and two singles in our room. We had another room in which to party in that had a wii, several large sofas, a kitchen area and a big screen tv. We were provided with delicious party food and they even did me separate gluten free goodies which were also delicious. We also did the cocktail making class with luke the barman, so much fun and learnt four new recipes. The breakfast was out of this world, so much choice. It was the best hen nighti could have wished for. The staff were great and a big thank you to luke on the bar! I would recommend it, in fact we are already planning to return as a newly wed couple.

    2
    « Great day spoiled by incompetent receptionist »

    We had a fantastic afternoon tea with champagne bought for us as a gift which we had a voucher for. As we were making a day of it we asked as extra to our voucher entitlement a portion of chips, two pints of black sheep beer, a shot of single malt and a brandy to finish. Upon paying we were passed between three different staff who were unable to make out the bill to include our voucher and were finally asked to pay over £100 by the receptionist for these extras which was obviousley incorrect. The bill was then reduced to £90 again incorrect and then £30. All of these I believe are incorrect and we were refused an itemised bill to check. Upon leaving the receptionist refused to call us a taxi and said we had to do it ourselves which is unacceptable for this standard of hotel. Altogether we had a great afternoon tea but it was ruined by the experience of trying to pay by the incompetence of the staff.

    4
    « Beautiful hotel »

    I stayed here one night in November and really enjoyed it, the room was huge with a nice king size bed, the bathroom was huge with its walk in shower and his and her wash hand basins, it's very stylishly decorated and the facilities are great. I had dinner in the bar and thoroughly enjoyed it the breakfast was the same. My one little complaint was warm water coming out the cold tap, not good for brushing your teeth but then there is complimentary sparkling mineral water which isn't good either for brushing your teeth otherwise well done, keep it up

    5
    « comfy high quality rooms. »

    me and my wife stayed here for a night back in November 2014 and we found the overall quality of the whole place to be above expectations. we stayed in one of the "junior suites" and the room was huge and very well decorated with small sofa good sized tv a dresser with mirrors and the bathroom was up to the same high standard with large bath and walk in shower. we also took the time to dine at the restaurant and the food was not a let down at all we really enjoyed our time there and are in fact currently booked in for a nights stay in February for a friends wedding.

  • 5
    « Lovely »

    Stayed there for 2 nights for a family wedding. Took an executive double room which turned out to be huge and very comfortable. Bathroom was also huge and very comfy. Checking in & out was as easy as anything.

    1
    « Health hazard and Thieves »

    My partner and I recently stayed at this hotel for a murder mystery evening for halloween and were very excited about the evening. However the reallity was it turned out to be a complete nightmare. The entertainment was like a primary school production, the food was cold and unintersting and resulted in us both having diarrhoea and vomiting on our return home the next morning, and to top it all we recieved an unauthorised debit transaction of £100 for accusation of smoking in our room despite the fact neither of us smoke and never have, a young couple were smoking outside our room window when we returned from breakfast with smoke drifting in from the open window. I tried to address all these issues with the manager Richard Tyas but he showed no interest at all displaying a very aggressive unprofessional manner with an I'm alright Jack attitude, so in other words tough I'm not prepared to listen to anything you have to say. In fact he said if you write anything on trip advisor I can reply and deny any of this. So beware all who are considering staying here... your health and bank balance mean nothing to this hotel and certainly nothing to Basil Fawlty aka Richard Tyas ( so called manager).

    5
    « Brilliant once again »

    We use our Tesco vouchers to stay in this hotel, and keep coming back. It's excellent in every way. On this trip there was an issue with one of the bathroom fittings. We reported it in the morning and it was fixed the same day. Would definitely recommend the Mount Pleasant to others.

    5
    « Attentive staff, excellent facilities! »

    We stayed in the Laconium Signature Suite and loved it. We both used the therapie spa for massages and found it to be very welcoming although booking is a must. Our suite was very clean and comfortable. Bed was great, loved the bathroom - especially the jacuzzi bath. Staff made us feel very welcome and couldn't do enough to make our stay exactly as we would like. Will definitely return.

    5
    « Quality stay near Robin Hood Airport »

    This hotel exceeded our expectations in every way. The room was more like a suite with large living area and comfortable L shaped sofa. Although close to main road there was no problem with noise. Very convenient to attend event at the Vulcan XH558 Hangar at Robin hood Airport.

    5
    « Fabulous Signature Spa Room »

    We stayed in the Laconium Suite last weekend and had a fabulous stay. We married at Mount Pleasant 13 years ago and tend to stay over a couple of times a year. The quality of the room was exceptional and the bathroom is the best I've ever experienced. We ate in the restaurant at night and the food quality and service was very good. The only issue I would point out would be in relation the breakfast service. The hotel has previously cooked food to order rather than serving buffet style and I would have preferred this, however no complaints about the food that was available.

    2
    « Disappointing return »

    Second visit to the hotel, to compensate for short comings on previous visit. On arrival reception was business like, but not friendly. The room left a lot to be desired, foliage growing round a window and blocking out all the light and growing through the window. Curtains coming off the tracking and in need of cleaning. TV coming away from the wall, could have fallen at any point. Dust on the majority of flat surfaces. Room was cold, heating having been turned off. All of these points were raised with management on duty, who visited room and started to make changes as required. There was a feeling of complacency among the staff. Doing the basic but never going that little bit extra. To say that we were guests of the hotel, it did not feel like it.

    5
    « This hotel never fails to amaze us with, with the rooms, food, and service. »

    We stayed here as on our final leg, of a family visit down to Christchurch. We have stayed here many times before, and were not let down this time. We have never stayed anywhere with such an attention to detail, especially the glass wall art and glass work around the reception lighting. We had booked one of the new (To us) spa rooms, and what a wow this was. The room was massive, and beautifully appointed, and the bathroom was amazing. It was like everyone's dream bathroom ideas rolled into one. Once we had sorted out switching on the electricity, we flopped into one of two huge very comfortable couches, to enjoy a cup of tea, and relax in front of a lovely large TV. After a well earned nap by my wife (The driver), we tried the shower, and jacuzzi, to freshen up for dinner (We did not have time to try the steam room, and sauna). We love going down for dinner, as the restaurant is decorated in an Art Nouveau style. The menu has been reduced from previous visits, but the food was still beautifully cooked, and delivered with quick service. The breakfast selection is also excellent, catering for all tastes, again with very good service. We will have to stay longer next time, as it is always an effort to tear yourself away for home.

    4
    « Pyjama Party »

    My fabulous friends arranged a surprise weekend to celebrate my 40th birthday. 10 of us stayed at the Hotel as part of their pick and mix pyjama party offer. We were given the huge room 275 which is more like an apartment, with another 4 twin rooms nearby. All the rooms were of a very high quality with seating areas and large in size. The apartment had a huge seating area with dining table for ten and a kitchen area, large bathroom with bath and shower and a separate twin bedroom. We had a robes and slippers, sweetie buffet, dvd/sound system with films, and wii console with games. The apartment had an entrance onto the car park which is useful for loading/unloading and also meant smokers could pop outside. We had a great girlie PJ party, which started on arrival at 3pm with a Pink fizz afternoon tea in the restaurant - lovely open sandwiches inc smoked salmon, and individual handmade cakes/scones. Then everyone checked into their rooms. My friends had to sneak off and decorate the apartment for me whilst the afternoon tea waited as they hadn't been able to get into the room any earlier than 3pm. Later that evening a chinese buffet was served in the apartment driect from the hotel kitchen - it was huge, with sweet and sour chicken, spiced prawns, hoisin ribs, two types of rice and prawn crackers. And a big tray of chocolate fudge cake slices with cream for dessert! We hardly put a dent in it! Two of our party dont eat chinese, so on request the hotel brought an alternative instead! Great service. The room was great and we listened to music via my friends bluetooth speaker, danced about and had a great time. The next morning we had a great quality full english breakfast served in a private room adjacent to the restaurant before checking out. If I could point out any negatives the hotel really ought to consider they enforced 10:30am checkout. I don't think this is reasonable on an overnight Saturday stay considering that you are unable to check in until 3:00pm. We had these great rooms but no sooner did we wake up than we had to get to breakfast and then get out - shame as it would've been nice to saunter back after breakfast and spend a little more time together until say 1pm? Even if we could've get the apartment a little longer... Perhaps discus the check out time when booking as I'm sure you can negotiate. And I have seen this complaint on numerous reviews - perhaps its time to take note Mount Pleasant! Also, the sound system only accepted iphone4 or older due to the adaptor and wasn't bluetooth. So perhaps bring some CDs for music. But a friend brought her own bluetooth speaker. Plus the girls had created a photo montage on USB and the tv etc wouldnt accept the USB stick. So I think its time they upgraded the media as music is important for a girls night! We had a fabulous weekend and from my point of view all the staff were very helpful and attentive to us. The food was all of a great quality and this was a great value weekend as we all brought a little wine (okay - a lot!) and therefore there was little to spend once we arrived. I wouldn't hesitate to book this package again and it would be great for a hen weekend or girls weekend, and believe that you can add on beauty treatments, paintballing, cocktail class etc if you wish. With Bawtry close by for an afternoon's shopping its a good location too.

    2
    « below average »

    We have just returned from a Wedding that took place at BEST WESTERN HOTEL Saturday 16th Nov. To say this is a Five Star Hotel leaves a lot to be desired. The Grounds were impressive, but on closer inspection the fish pond was filthy and even had a dead Koi floating in it But Very Hard to Spot as the Water was Black. The Attitude of the reception was to say at the Least Not Welcoming. The room we were given was Dark and Dated and at £119 per night I would at least Expected to have Lamps that were not damaged on the ceiling (This may just have been the room we were given as others of our party who had paid the same amount were indeed larger and brighter) But We would have expected all the rooms to be of the same standard. The room the Wedding took place and the one the Reception was held in were fine and complements to the staff that prepared the hall and wedding food. The fact that you had to be out of the room by 10.30am was hard to understand as they were quite willing for you to stay till 12pm If you were prepared to pay another £20 even though we had been unable to book in until 3.00pm on our arrival. The Final Insult was when one of our Party who had three young children with them discovered that the six year old had been sick during the night in the put you up bed on the Quilt. Upon telling The hotel what had occurred they were told in no uncertain terms that it will Cost them £92 As that was their Policy (This would have been understandable had this have been caused by A adult who had had to much to drink) But it was a Six year old child. Over all this is Not a Hotel I would ever consider recommending as our overall experience was not a Good One and in our opinion not of the stated 5star rating.

  • 5
    « Lovely hotel »

    We stayed over night before flying off on holiday as this hotel is less than 10 minutes from Robin Hood airport. We had an executive room on the 2nd floor and it was absolutely lovely, the room was large with antique furniture and a large sleigh bed. The bathroom had large shower and jacuzzi bath big enough for 2, slippers and fluffy bathrobe were also provided along with plenty of mini toiletries. There was a basket of nibbles provided in the room, crisps, chocolate raisins and nuts but not sure if these are only in the executive rooms but you just filled in a form as to what you had eaten and then paid for the items at check out. We didn't eat in the restaurant but did did see several guests having cream teas which looked amazing. For breakfast there was a wide range of yoghurt, cereals and fruit plus a cooked breakfast menu, it was worth staying at this hotel just for the breakfast. The hotel is large and situated on a busy road but we never heard any noise from outside even when sat in the bar next to the road. Would highly recommend and will definitely stay here again.

    5
    « Best weekend of my life »

    I arrived at the hotel on 9 October with my bridesmaids and we stayed in room 275 with the adjoining room 136. These 2 rooms made 1 HUGE apartment which was perfect for us all getting ready on the morning of the wedding. There is a small kitchen, a corner group sofa and a 10 seater dining table plus 2 large bedrooms. There were 6 adults, 4 children and a hair and make up artist and there was still lots of room. On the Friday we had room service and the food was outstanding. On 10 October was the day of the wedding the staff went over and above anything I expected. Lauren Round (the wedding co-ordinate who looked after us) catered to our every need and made the vision of our perfect wedding a reality. David (the hotel manager) was also present throughout the whole weekend to ensure all went smoothly. I cannot eat gluten and wheat and the hotel were amazing at catering for me. I had gluten fee toast each morning at breakfast and our canapés, wedding breakfast and evening bbq were all prepared to ensure they would not make me Ill. For this I am truly thankful as I was able to relax and know that I could eat ANYTHING on my wedding day. On the night of the wedding we stayed in room 153 a beautiful ornate 4 poster bedroom with a spacious bedroom. This was very comfy and close to the wedding reception. We wanted to stay in one of the spa suites but on the advice of Lauren we did this on the night of 11 October to make the most of the facilities. We stayed in 176 (lacconium signature spa suite). This is 100% the best hotel room we have ever stayed in with jacuzzi bath, rain fall shower, steam room, sauna, tassimo coffee machine, TV in the bathroom and spacious bedroom. We paid for Late check out to get the most of the facilities. On the Sunday night we are in the restaurant and we both believe the fillet steaks at the Mount Pleasant are the best we have had. Again the staff catered for my allergies with a gluten free bread role and substituted the chips for roast potatoes. We cannot thank the staff enough for what you did for us. The hotel will always have a special place in our hearts

    5
    « A great one night stay »

    My husband and I were taking a tour around the UK, and our stop was originally at York. However, we didn't find any good valued hotels there, so we made a stop in Doncaster (an hour away from York) instead. It was a lot better than I had expected, and the room was great! Bed was large, room was clean, bathroom was as well. Staff was super friendly, and breakfast was a yummy open buffet. I would recommend this place, and wouldn't mind coming here again.

    5
    « A fantastic hotel »

    From the minute you arrive this hotel has the wow factor. From the foyer to the seating areas and the bedrooms. The rooms are comfortable, spotless with tasteful accessories and décor. The breakfast is freshly cooked to order. The beds are amazingly comfortable and the linen is good quality. Plenty of space in the rooms. I would certainly stay again and cannot recommend this hotel highly enough.

    5
    « Short Stay »

    I recently stayed at this Hotel as I had to attend a funeral in Doncaster. The room I stayed in was fantastic and the bed was very comfortable. The after funeral 'wake' was also held in the hotel and I cannot thank the staff enough for the excellent service that they gave us.

    5
    « Amazballs »

    My husband booked a night here for our 25th wedding anniversary and it was beautiful. The room we stayed in was a spa suit and was amazing. Really recommend it. We had a massive bath and sauna with changing coloured lights, a four poster bed and massive settee. We don't live that far from this paradise great if you fancy the wildlife park which is not far away. X

    5
    « Lovely Hotel and Staff »

    We stayed here for one night in a standard room, due to a friend getting married here. On arrival check in was smooth and quick and the receptionist very polite and friendly. Our room was on the bottom corridor, lovely room with everything you need for a one night stay, including and iron, hairdryer and fan. We had a bar meal snack in the bar area and several drinks, again staff very efficient, smartly presented and very polite and smiling. Lovely venue for a wedding, very private and away from hotel guests, if we hadn't of known there was a wedding on you couldn't tell. Breakfast was nice, full English etc. would highly recommend a stay here and we would definitely book again if needed.

    5
    « Excellent as usual »

    Had a 1 night stay this Saturday.The level of service and facilities was as excellent as usual.We ate in the restaurant in the evening and the choices on offer were excellent.The room was absolutely spot on.Great shower with a shower head as big as a dinner plate in the walk-in shower.Decor was very modern but tasteful.Bed was comfortable with a big mattress topper.Staff were were very friendly and efficient.I cant rate this hotel highly enough .We have been 5 times now and had various rooms and never been disappointed .Well done Mount Pleasant

 

Getting to the hotel ...

All directions
·From: M18 at J3. Follow signs to Doncaster Racecourse, then south on A638. The Best Western Premier Doncaster Mount Pleasant Hotel is located between Doncaster and Bawtry on A638.