BEST WESTERN Plus Marina Shores Hotel,  Dana Point

4.5/5  - based on 520 guest reviews.
34280 Pacific Coast Highway, 92629-2824, Dana Point, United States - See map
+1 949 248 1000 +1 949 661 3136

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 525 traveler reviews
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Welcome to BEST WESTERN PLUS Marina Shores Hotel! This Chairman Award Winning Dana Point hotel is pet-friendly and boasts a Trip Advisor Certificate of Excellence, along with a 3-Diamond AAA Rating. Complete with eco-friendly certification, guests sleep easy (on pillow-top mattresses) knowing they're staying in style. Whale watching and sport fishing are a way of life for many guests at this Dana Point hotel who want to stay nestled close to Doheny State Beach. Take a stroll along Dana Point Harbor or indulge in a Catalina Cruise, where you'll be whisked off in luxurious style. The location to the harbor, Laguna Beach and numerous wedding venues is just one of the many reasons this Dana Point hotel is so popular. The many nearby activities catch guests' eyes, but it's the value, cleanliness and sheer quality of service that really makes the stay great. Enjoy a variety of room types including Suites, Whirlpool and Standard rooms so you can customize your stay. A central location between Los Angeles, San Diego and Anaheim makes this Dana Point hotel the perfect home base for a California getaway. The Doheny Blues Festival is always a crowd pleaser, and the Dana Point Boat Parade of Lights is a romantic yearly event that can't be missed. Make the most of the Pacific water with sailing, boating or surfing. Business travelers with Nestle and the Southern California Gas Company take advantage of the corporate rates at our Dana Point Hotel. Whether guests are in town for a meeting with Hobie or an event at Camp Pendleton, spacious rooms make staying as a group easier. Even if business calls, make time to visit the Battle of the Paddle or In Water Boat Show. From the Toshiba Tall Ships Festival to the annual Thanksgiving Turkey Trot, you're sure to find something that strikes your fancy. Book your Suite or Whirlpool room at BEST WESTERN PLUS Marina Shores Hotel today!

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Room 1

Guest reviews


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based on 525 guest reviews
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Excellent
 
296
Verygood
 
154
Medium
 
62
Poor
 
12
Horrible
 
1
Business Business 54
Couples Couples 170
Family Family 208
Friends getaway Friends getaway 48
Solo travel Solo travel 24
Cleanliness
Location
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Service
Sleep Quality
Value
BEST WESTERN Plus Marina Shores Hotel,Dana Point
  • 5
    « holiday stay »

    I stay at this hotel every time I come to Orange County. Love the location and the complete area. There is everything in the area from great sea food restaurants to your local McDonalds. The staff is great.

    4
    « Great Place »

    First thing to point out is the parking is $10 a night but if you have AARP or some other groups you belong to it's only $5 a night. Call ahead to see what qualifies. Hotel is pet friendly. Friendly people at front desk and also knowledgeable about surrounding areas of interest. Room was great and wife was thrilled that bathroom tub was a Jacuzzi. Great breakfast and is so popular that they have a separate room on the 2nd floor ( we were in room 282) for overflow to sit and have your breakfast. When I went at 8:45 in main area, there were no seats available. Great location ! right down the street and turning right at light is the marina. . Best place to stay.

    5
    « Loved everything »

    I would absolutely stay here again! The breakfast is the best out of anywhere else I've stayed. Location is great! Could see the ocean from our room. Close to all kinds of fast food, restaurants abs bars.

    5
    « Beach break »

    Simple, clean, great value for Dana Point. Plan for all meals out, including breakfast, which is typical economy hotel fare... Throwback jacuzzi tub a plus. Within 10 minutes of multiple surf breaks...

    5
    « Quality Stay »

    Clean quality room, friendly helpful staff, great location all at a great price. We just walked to the harbor for dinner, and the Beach is walkable too but we drove to Dana Strands which we think is a better beach. The only downside might be the noise, but we were on the side not facing PCH. We still had some noise from the AC, and it doesn't help to turn it off because you will just hear the AC from the unit next door. But I thought it was a minor issue, and this hotel deserved 5 stars

    4
    « Amazing location and nice, clean rooms »

    My husband and I stayed at Dana Point Marina Shores for a quick kid-free getaway in late October. We booked on Hotwire so we got a pretty good deal, but we were pleasantly pleased with the hotel itself as well as the room and it's location. The hotel is a block or two from Doheny State Beach, which is an AMAZING beach - calm water, great for swimming and beginning surfing, as well as paddle boarding. Perfect for kids, though we didn't bring our own. We traveled mid-week so the beach was nearly deserted. Walking from the hotel saves on parking, and it's about 5 minutes, very doable even carrying stuff to spend the day there. Another 5 or 10 minute walk will take you to Dana Point Harbor, which has shops and restaurants. We didn't spend too much time down there, but the hotel is very close - even so, I think parking is free down there so you could easily drive as well. This hotel is a little older but the rooms have been renovated more recently. The room we had was on the small side, but I believe they offer suites which we walked past on our way to the pool, and they are much larger. Our room was on the second floor on the backside, so it was very quiet (even slept with the window open and didn't have any noise issues). The front side of the hotel is on PCH so you'll get some traffic noise if you want an ocean view. Housekeeping did a great job, and our room was clean already when we got back from the beach around 11:30 am on our second day which we majorly appreciated. Breakfast is pretty standard, but I'll rate it a little higher than most because of the pancake machine. Endlessly better than waffle makers - less mess, less wait, and they're actually pretty great pancakes for something that comes out of a machine! If you're not stoked on the breakfast, there is McDonald's and Jack in the Box right across the street - I walked over to McD's for coffee because the hotel offering wasn't great - so you have plenty of options. There's a couple other restaurants across as well in a nearby strip mall - Stacks Pancake House, and for lunch/dinner, Chronic Tacos. Down the street in the other direction is Carl's Jr, a Denny's, and a burger place. There are plenty of options for cheap eating in the nearby area, and if you want something fancier, head down to the Harbor. Hotel parking is an additional $10/night. However, we asked about street parking when we checked in and the front desk employee told us it's easy to find. So we just parked on the side street right next to the hotel - Crystal Lantern - and never had an issue finding a space. Again, we traveled mid-week so this may not be an option if you're staying during a busier time. But it's worth a shot - if you can't find a space one night, you can always add on the parking pass later. This was our first time in Dana Point and it's a great quiet vacation spot with perfect weather and awesome beaches. Highly recommend especially for the time of year we traveled - still pretty warm during the day and no crowds.

    3
    « Was ok »

    The front desk staff get five stars for being efficient and friendly. We had a standard king room and I would say that is a perfect title for it. There was a small desk, flat screen tv, refrigerator, and a chair with ottoman, as well as the bed. The bathroom is small with almost no counter space. Although there was a large tub which may be nice for soaking, it made for difficult entries and exiting. The king bed was not comfortable for us but we are picky. The view out our window was a brown hill out the back and a sign saying you will get a fine if you try to access the balcony. The housekeeping staff did a great job keeping the room clean. The hotel is within walking distance of some decent restaurants. The marina and park with beach are a short drive across the highway. We did not eat the breakfast there so can not attest to that.

    3
    « They had a comfy bed to lay your head.... »

    Overall, this hotel was OK. It is your standard/nothing fancy room to lay your head after a long day of walking and exploring Dana Point. We found the hallways to be quite noisy, particularly at night which can be a downside when trying to catch a good nights sleep after a long day of travel. We also found that our door let in too much light from the hall (needs to be replaced), the drapes in our room were also too short as it let in the light from the balcony (that we had no access to) and the AC unit was also quite loud (needs to be relocated or made smaller). The breakfast is standard/not the best (i.e. coffee, cereal, toast, yogurt, etc) however we found it quite odd that we had to use plastic utensils, paper plates, cups & bowls considering the hotel was trying to be socially responsible and implement environmental practices whereby they would ask us to reuse our sheets and towels. What gives? Does it cost more money to wash dishes as opposed to throwing it away?!?

    3
    « BW PLUS just ok »

    Strong spray smell in halls. Room had ionizer air cleaner mid room plus spray smell I find BW plus just average. Stayed elsewhere. Yes reasonable price but right on Highway. You need binoculars to see a tiny slice of ocean

    5
    « Extremely friendly and well maintained... great location! »

    During our trip to California, our family planned to visit the beach, Disneyland and Sea World. This Hotel was in a great location and within reasonable distance to both Sea World and Disneyland. The beach at Dana Point was within walking distance from the Hotel and was so family friendly and beautiful. There were a few restaurants that were within walking distance to Hotel and the Breakfast was great! I would definitely consider returning to this Hotel in the future.

  • 4
    « Clean and Convenient »

    We stayed here based on the location. It is very well situated for access to the beach and all of the beach cities along the coast. Although this is not a new facility, it was well cared for and clean. Getting into and out of the jetted tub to shower in the bathroom might not be everyone's cup of tea, especially if mobility or balance is an issue. Not sure if there are stand-up showers in other rooms. The carpeting in the hallway was a bit tired, but the carpeting, furniture and bedding in the room appeared to be new. We selected a room on the back side of the building to avoid the noise on PCH, and it was very quiet. The parking under the hotel is an extra fee, but it beats hunting for parking at the beach. My only complaint would be that the breakfast room (the breakfast was standard motel fare) was quite small for the number of guests. The tables were all full at 8:30 AM. However, there is a lounge on each floor where one could eat, or you could take food back to your room. All in all, we would happily stay here again.

    1
    « Stinky Dark Room »

    The room 327 was musty smelling upon arrival. Fan in entry way to bedroom. Didn't know why A/C ineffective, Side located NO AIR FLOW! Called desk Brought up bigger box fan REALLY! Called desk again requested another room Told how to adjust A/C again Checked out after one miserable night Will dispute charge when we go home Best Western Plus is a MINUS! Lk

    2
    « Overrated Hotel. We will hesitate to stay here again. »

    I booked the hotel based on the rating and the location. The room was very noisy due to the room facing Pacific Coast Hwy. I had hard time sleeping. The sink in the bathroom was smelly every time I ran the water down.

    4
    « Great for a stop over »

    This was a great hotel that we used for one night before getting the ferry over to Catalina island. It was very conveniently located just down the road. The room was nice and big with a nice comfy bed and we even had a double bath. We were even given a complementary breakfast before leaving. Would quite happily stay here again.

    5
    « A Pleasant Surprise »

    We needed a place to stay before and after going to Catalina Island. We made the resrvation based on location in Dana Point so we could get the ferry eary the next morning. The hotel turned out to be very nice. It had the most comfortable bed! That is so important. They let us leave our car there for the 2 nights we were gone for only $10 per night much safer than the big parking lot at the ferry terminal. When we returned we had a beautiful room with jucuzzi tub. The staff were great.

    3
    « Surprise room on reservations check-in. »

    Well, checked in after booking the room through 3rd party, booked a king online and was told the only room left with a king bed was a suite. Well they forgot to mention that it was an accessible room. The worse thing for me! The bed is lower, the chairs are lower and so is the shower head. Not good for someone who 6'3". The shower had NO water pressure, and the second spray head valve wouldn'the even work. It was OK being next to PCH highway, the room was quiet. The bed was hard, but the room was clean.

    5
    « Best Western Marina - Dana Point »

    This is a lovely dog-friendly hotel that is less than five minutes by car to the Dana Point Harbor. We stayed in the king room with the whirpool bath - loved it! Everyone at the hotel was friendly and helpful. Breakfast offered a variety of choices and was nice to have so we didn't have to schlep offsite to eat.

    5
    « Best Hotel in Dana Point »

    It started when I called the hotel the week before our reservation since we had to add a guest. Diane at the front desk could not have been nicer. This was the smoothest change to a reservation I have ever had. Everyone at the hotel was as pleasant as could be and very helpful. I wish all hotels were run this way.

    4
    « Vacation at Laguna Beach »

    This hotel was very good. The bed was comfortable and the room quiet. The first morning we noticed a broken shower head and the TV wasn't working. While we were away that day, it was all fixed. They responded very promptly. We would stay there again.

    4
    « The bathtub rules »

    Our room was wonderful - particularly the jetted tub. However, there were no curtains on the window and it was really hard to sleep late in the morning due to the light. The breakfast offerings are abysmal and should be skipped in favor of most any other options.

  • 5
    « Very comfortable and nice! »

    Everything was great about the hotel, the location, the rooms, the service. We went to watch a soccer tournament but we wanted to be closer to the ocean. Breakfast was nice, veggie egg whites was a nice and healthy choice to add to the menu. Like the decoration also. Thank you!

    5
    « Great Hotel »

    Excellent hotel. This is the 2nd time that I have stayed at this hotel and it definitely worth it. Rooms are very clean and breakfast is well done. Also a very close walk to the beach. Definitely recommend

    5
    « Amazing Chris Frazier »

    We arrived at the hotel and booking.com messed up our reservations, we had just drove in from Vegas, and Chis Frazier wasted no time making sure we were taken care of. She was very pleasant and Inviting. So thank you so much Chris F for taking good care of us... The room was clean and comfortable modern and the breakfast exceeded our expectations. Definitely will be back..

    5
    « A great place to stay! »

    Dana Point is a lovely upscale area about an hour and a half south of LA. The hotel is within walking distance of the marina which is really stunning with some great restaurants and shops as well as lots of fabulous boats to admire. Our room was more than comfortable, breakfast was great and there is a nice pool area at the side of the building. We also used the laundry facilities. The staff were extremely helpful and friendly and when there was an error made regarding the points we were using for a free night, the manager e-mailed me directly and rectified the situation immediately. Would definitely recommend both this hotel and this little town!!

    5
    « Our 5th Trip to Dana Point C.A »

    We have stayed at this hotel for 4 visits over the years. Every time we stay here we really enjoy it . The location is great, close to the harbor and 7 miles to Laguna Beach. We walk or drive to the harbor at least twice a day., it is super mellow althouhgh this year was a bit more crowded. The staff at the hotel is always great. Diane made my reservation and was very nice to us and made us feel special. I walked at least5 miles a day and the walking around the hotel is both safe and scenic. The women who cleaned our room as well as maintance staff were all very nice and professional. I highly recommend this hotel to any one who would like a great location,friendly and helpful staff at an extremely reasonable price for the area.

    5
    « Great Hotel »

    Great Hotel we will definitely will stay here again. A perfect location right at center of every attraction. We liked it so much that we came back for a second visit and stay 2 nights. The rooms are very presentable. The granite in the bathrooms brings a nice quality touch to it. Nice flat screen TVs nice furniture. I can't even explain how the location made it so easy to travel all over Dana Point to Laguna Beach and San Clemente. Great Hotel highly recommend.

    5
    « Coastal Getaway »

    Located in Dana Point this is a great location to enjoy the little beach towns south of LA. We attended the Pageant of the Masters and enjoyed wonderful scenery, beaches and delicious food. This is our second stay in this comfortable hotel. Friendly staff, very clean.

    5
    « Excellent Location for Dana Point »

    The service was excellent from the front desk who found our reservations (my name was misspelled) to the Manager who helped us out with our luggage when we left. The rooms were very comfortable and the beds were awesome (not too soft/hard and a good height). It's an excellent location, close to the Dana Point Harbor and easy on and off from I5. I would definitely recommend this hotel and the staff.

    4
    « Great weekend escape »

    Rented two suites for an extended family vacation. We had four adults and six kids with other members coming and going. The hotel was very clean, it's location to the beach is great and several decent restaurants are nearby. The bedrooms had two queens in each and the living room had a pull out sofa. Perfect for what we needed.

    5
    « Great place to stay in Orange County »

    Great location and fantastic staff. Stayed there in Feb 2016 and will definitely be back. We had to book 2 extra nights in addition to those booked on line. They only had suites available but gave is the same rate at the same price. On one occasion we heard banging coming from the next door room. We called reception to ask the guests next down to pipe down. Within two minutes the noise stopped and we got a phone call from the manager who personally apologized for the inconvenience. Turns out that the noise was due to maintenance works being carried out next door. They only did the work when we were out which I thought was a nice touch. But then customer service in the US is miles better than anything one comes across on Europe

  • 2
    « Noise from Pacific Coast Highway, inadequate air conditioning »

    All rooms face Pacific Coast Highway (PCH). We reserved 2 nights in a suite (living room and bedroom) @ $250+ per night. First clues that this was a mistake: standing fan in the living room, only air conditioning was in the bedroom-which faced PCH, pairs of earplugs in bedroom, info about keeping the drapes drawn, how to use air conditioner. Traffic noise went all night, earplugs didn't help, air conditioner was noisy. We left the next morning after a miserable night! Hotel is clean, staff was very nice but....impossible to relax here!

    5
    « Lovely little hotel »

    Everything about our stay here has been effortless. Every member of staff has been helpful from directions to getting us to late night milk for a cup of tea. The hotel is spotless, from rooms to open areas. Breakfast is just what is needed for a day at the beach. The beach is practically a stone throw away. For what we paid. I couldn't have asked for more

    4
    « Reasonable, Clean Alternative »

    We stayed at this hotel with friends and family. For the area, it was very reasonable, clean and great value for money. Don't expect anything fancy, this is for all intents a motel, but the rooms were large and we stayed in a 2 room "suite" with 2 queens and a pullout in the seating area. It had a microwave, coffee maker and a small wetbar and refrigerator. Room had a balcony and a large whirlpool tub in the bathroom, all for under $200. Our stay included breakfast, but it is really basic, with some cooked food not was not really appealing, They do have fresh juice, cereal, fruit and yogurt which was nice. A small pool that wasn't really worth using, but overall friendly service and clean! I would recommend it to families, and with the money you save you can splurge at the beach.

    5
    « Great location, wonderful staff »

    My experience at the Best Western Plus Marina Shores Hotel was wonderful from the start. Trinity was on duty at the front desk. She greeted me warmly, expressed interest in my visit and went the extra mile to put me in the perfect room. That room was terrific. Not fancy, but clean, modern and well appointed. The hotel is located close to the Dana Point Marina (where I walked each day), as well as restaurants and other attractions. Parking was convenient, too. Breakfast was a little crowded, but well-stocked and perfectly adequate. Before my stay, some of the reviews here had me a little worried. But, what I discovered was that the negatives noted by others were super minor. The noise from PCH was not an issue. The posts in the parking lot were easy to maneuver around (that's why we have mirrors!). The breakfast was fine and different each day. And the staff was AWESOME. Don't be worried at all. This is a good place to stay. You won't be disappointed!

    5
    « Great Hotel! »

    I stayed there with my family in one of the double queen suites. The room was clean and the service was fantastic. Short drive to any of the local beaches. I would strongly recommend, especially for families.

    3
    « Nice Spacious Room »

    I selected Best Western as they accommodated me travelling with my pet. The room was nice and spacious which was nice for the little furry one to run around. I would deodorize the room better. You can definitely tell pets had stayed there. I have stayed in other pet friendly hotels which did not smell like pets. The bed was comfortable and the overall place was what I expected.

    3
    « A so-so hotel »

    Small room with super loud AC. They even offer free earplugs in the room, maybe received lots of customer complaints. Breakfast was good but dining area was small with limited seating. The front desk lady was rude with a careless attitude. Good location which is close to the harbor. Nothing fancy about this place.

    3
    « Overnight stay for a party in the Marina »

    The Hotel is conveniently walking distance to the marina. Our suite on the 3rd floor was comfortable and quiet ....altho the A/C was noisy. A small balcony provides a partial view of the ocean. The breakfast is less than desirable with too few tables/chairs. Parking is $10. Very tight spaces with posts to navigate.

    5
    « Nice hotel, great staff »

    Checked in here a little early with no problems and were only staying one night before heading on down to San Diego. The reception staff were very welcoming and most helpful when we were asking for advice on things to do, places to eat etc. They recommended a restaurant in San Clemente and we had a really good meal here and also suggested a nearby bar for a drink later that evening. The room was clean and comfortable and the included breakfast was more than adequate.

    4
    « Good hotel, fair location »

    Dana Point might not be the liveliest or most charming town along PCH, and this hotel's location is a little bit awkward, squeezed in between a steep hill/cliff and the Pacific Coast Highway (on the «wrong» side of the road from the ocean), but it still has some good vantage points. Rooms are fairly up to date, clean and spacious, and the noise from the highway surprisingly was not bad at all (I became somewhat worried when there were ear-plugs laid out on the nightstand!). Breakfast is included and the selection is decent for a Best Western. There is a nice little pool, although the pool area surrounding the actual water is tiny tiny, and the sun disappears from the pool at around 4 pm. The Doheny State Beach and Dana Point Harbor is literally just a short walk away, and we found a good restaurant (J-FAT) by the harbor. From the harbor you can also go whale watching. Parking is ample, 10 bucks a night, and you can always drive up to Laguna Beach for a night if Dana Point is too slow.

  • 4
    « Good, clean hotel »

    This is a good hotel in a good location within walking distance to the beach. Upon check in, the front desk clerk was very helpful and friendly, which gave us a nice first impression. Our room was clean and had everything we needed, including a decent-sized mini-fridge with a small freezer. We liked that breakfast was included, though it was pretty basic and the seating area is too small to accommodate even a fraction of the guests. Overall, this was a positive experience, and I would certainly consider returning here.

    5
    « Hidden jewel of Dana Point »

    We stayed for four nights, during 4th of July holiday this year. The hotel staff and management really work hard to make sure that the guest has a thoroughly enjoyable stay! We had the King Suite with Whirlpool room. We could see the ocean from our window! I felt like I had walked into a "high end" hotel room. We were celebrating our 10 year wedding anniversary, and there was even a bottle of champagne, waiting for us in the room with a congratulatory card! The management and staff knows how to take care of their guests. The breakfast buffet was delicious, and the staff kept the dining room clean, and supplied at all times. This hotel is where we will stay on future trips to Dana Point!

    5
    « Family Fun »

    We had a wonderful time together as a family for our 1st family vacation. We have 3 year old twins and a 6 year old and our stay was wonderful. The rooms were nice and the pool was always kept clean. The staff delivered extra items we requested promptly and we are very excited to visit again. Thanks Again

    4
    « Nice staff and Clean Hotel »

    All of the staff, from the front desk to housekeeping were friendly. One of the female workers in the breakfast room was really helpful and hardworking. Kept all items refilled and helped guests when needed. Rooms were clean and updated.Amenities were nice. Air conditioning unit was loud.

    3
    « Decent place to stay »

    We stayed for two nights while in town for a wedding. Great location and easy to get around from the hotel. Staff was friendly. Breakfast was ok, nothing fancy. The room was clean but had some small issues like a constantly running toilet, large hole in the screen near the handle. We were right on the street, which didn't bother us, but it is definitely noisy at night and could easily be an issue. Not sure if the free earplugs are for the street noise or the loud air conditioning unit. Overall, the stay was a success but we would look to stay somewhere else if we returned again.

    5
    « Archery »

    This was a great place..awesome pool/workout area..The breakfast buffet was one of the best...very clean.Also they individual box cereal instead of the big containers..lived that .The beds were nice and room was very clean..Great staff...especially the guy who's running the breakfast buffet!!

    4
    « Now that's more like it! »

    This was an excellent stay for us. Very relaxing. I used to live above this hotel as a kid so it was great revisiting the area 30 years later...This Best Western was the best of 3 that we stayed in during our trip. We stayed in Sacramento and in Santa Rosa, and this by far was the best! The rooms are big, the amenities are great, even the breakfast was good! I wouldn't hesitate to stay here again...

    2
    « ear plugs, really »

    a/c unit is so loud this motel provides free ear plugs. bed was very uncomfortable and should be replaced. tiny fitness facility and pool area had 5 chairs. breakfast was goof and the staff is very friendly

    5
    « Dana Point visit »

    Very helpful reception staff. Second visit to this hotel and would choose it again. Doheny State Park is within walking distance and this was the main reason for our trip. Easy access for So. Cal travel.

    5
    « Excellent staff and manager »

    We had an exceptionally pleasent stay here in Dana Point. The staff and manager were a joy to work with and so kind. This hotel is across the street from a beautiful beach. The hotel was more than we expected and the staff was amazing! Highly recommend.

  • 4
    « Terrific location and service with a smile »

    As a traveler on a budget, I wasn't expecting a resort when I booked this place, so I wasn't too disappointed when it turned out not to be one. For my needs, however, it was the perfect home base for a quick tour of Dana Point and surroundings. It's wonderfully located, within walking distance of Doheny/Capistrano, the Lantern District and the marina. Our room was a nice-size space on the third floor that was well-appointed if nothing fancy. Had a balcony with a semi-obstructed beach view and a single chair, but we didn't spend any time out there, anyway. The weirdest thing for us (being from Phoenix) was that the room was not centrally air-conditioned. There was a small window-type unit in the bedroom and a hotel-provided tower fan in the living room. Between the two, we were perfectly comfortable. The pool's not much to speak of aesthetically, but it has a decent view of the coast and is kept at 83 degrees year-round. Parking's covered, which is a plus considering it costs $10 a night. The true bright spot for me was the service, both front desk and maid. Everyone I interacted with seemed genuinely friendly, and they jumped to help with anything that was needed. The maids did a terrific job, even arranging my son's stuffed animals in humorous positions each morning. The hotel's Kryptonite is its hot breakfast, which was essentially inedible two out of the three mornings we ate there. It was literally the worst hotel/motel breakfast I've ever had, and ironically, they keep a security guard stationed in front of the breakfast area to keep non-guests out. Pretty funny. Next time, I'll just walk across PCH to Stacks Pancakes, and you should, too.

    3
    « Very average. »

    We travel a lot and I wanted to really like this hotel, but it was very average. The hotel is on Pacific Coast Highway...very busy with lots of noise from motorcycles and trucks. Nice that they actually leave ear plugs on your nightstand. Staff was friendly. The room was average. The balcony only had one chair (they all had one chair). Breakfast was awful...the food was super cheap (cereal, an apple wrapped tight in celophane, cheap bread and English muffins). The "eggs", were some sort of fake imitation eggs. Yuck! Our second day we went to the marina for coffee and a muffin....much better choice. Overall, just a very average hotel on a busy street with an icky breakfast.

    2
    « Hotel of Last Resort »

    We booked here for a family function and because we were late other hotels in the area were booked. I know why this one was still open. The room smelled, the bathtub had chips in it that looked like bugs, the parking was AWFUL. We got back late and had to park in an electric vehicle parking spot because no other parking was available, but they charge you $10 to park. One morning their was even a truck parked sideways blocking cars in because of the lack of parking.

    4
    « Wedding family stay Okish »

    Very cordial friendly staff. Great location. Easy to find. Nice balcony where you get some water view. Small nice clean pool. Clean lobby. Fresh breakfast. Ok internet. Reserved at $157/night, signed for $157, somehow was charged for almost $190/night and didn't notice till home. They fixed it after I phoned a few times, but the mistake was unsettling. I almost never have to check those things nowadays everything is so up and up. So they could improve things so that didn't recur. The parking is pretty ample but a bit tight with poles at challenging spots. A little tough to maneuver. The king suite had two rooms, worked well, clean bath, but the second room wasn't so useful - warm, a little couch, more like a luggage room. Did have a fridge and microwave, which was great.

    3
    « Vacation »

    Hotel was within walking distance from the beach and from restaurants. The room was average. The breakfast was fair- thought it would be a little better since it stated that it was a full breakfast but seemed more like a continental breakfast. The pool was a heated pool but was small & there was not a restroom close by the pool, so had to walk to restroom or headback to hotel room. I didn't like that we were charged an extra $10 a night for parking since this was not included in our total price.

    4
    « Hotel is good but not the best for dogs »

    Hotel was clean, great service, friendly staff. Would stay here again but not with our pet. Incovenient area for pet to "go." Not on property although adjacent. Not the grassy area as promised when we called - unless you want to go across the street to another property.

    4
    « comfortable stay »

    while not perfect results from previous stays, the staff, location and features of the hotel made it our first choice. Not disappointed once again and enjoyed our stay. However this time the charge for parking bothered me; I see no need other than greed and it is enough to make me reconsider before another stay there.

    4
    « Just What We Wanted »

    We spent 4 nights here and it was just what we had hoped for. We wanted a nice, clean room with free breakfast at a reasonable price in a good location. We got all of that and more. Very nice people at the desk. Parking is a little tricky as the spaces are tight. Would definitely return to this location.

    5
    « A restful get away »

    We took a leisure 3 day get away down the coast. This Best Western Plus was close to our Dana Point activities and a lovely well equipped guest room for us. My husband especially appreciated the the large handicap bathroom for his cripple disability. The double pane windows kept out the traffic sounds below on the blvd.

    1
    « Negative from Check-in »

    We checked in on Tuesday, June 14 and the front desk clerk raved about the beautiful view we would have. UGH! We requested an ocean view room. In order to see the ocean, we had to stand on the balcony, lean over and look way to the left. In addition, the balcony was solid block so if we sat the wood block was our view. The door in the front of our our room faced a concrete wall. Lovely view (not)! We decided to stay just that night and go elsewhere. In the morning when we took our luggage to the car, there was a group of men (6 to 8) standing around my car. When we informed the front desk clerk she was very snotty and said she knew about it. There was no other explanation. A guard did offer to walk us to the car which we declined as she didn't indicate a problem. I wrote to the GM that afternoon and his response said that they were aware as these men had bullied the front desk for information and authorities had been called. (I have his statement in writing) And knowing this, they let us walk out on our own (should have insisted on escort). Wouldn't have been smarter to inform us of a potential issue and suggest we wait inside. Everything about this experience was scary! If you decide to stay there be careful. I could go on about other issues, such as, concrete dust all over my car (also admitted in writing from general Manager). Poor, limited breakfast choices and odorous rooms.

  • 5
    « My Disneyland and LA stop »

    We came here on accident when we were going to another Best Western location at Dana Point that they were so friendly we decided to come back. It gets booked up quick so book early! They are so friendly here. Kid friendly too! Room is clean. Great breakfast selection. Nice small pool area. Close enough drive to Disneyland for us.

    5
    « Lovely Stay!! »

    This property is outstanding in every way. The staff is personable, professional and since I have stayed here a number of times, I am regarded as 'family.' The rooms are always fastidious and tended to immediately. Any occasional problem is taken care of immediately. This is a lovely property and I hope it is there for many years to come.

    5
    « Vacation »

    Great hotel. After driving 9 hours I was greeted by Kenia at the front desk. Friendly, very helpful and patient. From the manager on down, everybody at the hotel wants to make you welcome. Excellent free breakfast in the morning, big clean rooms and excellent location. Plus, the hotel is quiet. I'll be staying here again for my next vacation.

    5
    « customer service »

    my girlfriend came from riverside county and i came from LA County to meet for an overnight visit in dana point. from the beginning, starting w/ getting/re-scheduling a reservation, the customer service was comforting and friendly as we made and last-minute changed our plans. they were all about ?no worries; we can make it happen.? room was clean and quiet. the attention to our needs (directions to places we wanted to go; recommendations on where to eat; when we wanted to stay in, "who delivers"; etc. (including menus) was exceptional. we usually pick Best Western when we have our overnights, but feel this one will be a go-back-again spot for sure.

    2
    « Nice Exterior - Different Room Interior »

    This place is well located to catch the ferry to Catalina Island. The exterior and the lobby look great, however, once you are inside of the room you can well see that they are tired and old. There were pieces of wood (e.g., the size of one's hand) and paint missing from the outdoor balcony, and you could see daylight around the entire perimeter of the door when it was closed (so much for enjoying the A/C). The mattress was imply horrible. I do not have ANY back problems and my upper back ached after each night's sleep there ... my aching back immediately ceased upon our departure. The parking lot exit ramp that takes you back out to the street appears to only be able to accommodate a vehicle about no larger than a (e.g.) Toyota Highlander (e.g., forget a Chevy Suburban, a pick up with duel wheels, etc) as the continuous sharp curve of the exit ramp is VERY tight and not forgiving if you are not paying continuous attention to your driving of it. The staff were most helpful and delightful people to deal with. This place would do well to attend to upgrading its dated rooms, as they did with the exterior and the lobby already.

    5
    « excellent value for the price »

    a very nice and clean hotel. the staff is efficient and welcoming. the hotel is pet-friendly. we recommend this hotel. the room to the back are quiet. the twin room is big and very comfortable. /////////////////////

    4
    « Nice stay, little dated »

    So, we stayed here for two nights. Overall, it was a nice stay. We paid close to $200 a night, which may be competitive for the area, but I thought it was a bit pricey for this hotel, which I thought was a bit dated. The photos on its website and TripAdvisor make the property look nicer than it actually is. The elevator was super slow so many were just using the stairwell. Breakfast was free, but I was somewhat grossed out that they had rotting fruit mixed in with the fresh stuff. I threw away a rotten orange that was in the bin. It made me wonder how bad the other food potentially was.

    5
    « Best Western Plus Marina Shores - Dana Point, CA »

    The BW Plus Marina Shores was an excellent hotel. Even better, it was a good price especially for the area. The service, value, beds, location, rooms, and cleanliness were very good. I would definitely stay in the Dana Point, CA hotel again.

    5
    « Excellent location. »

    Clean, easy to access and good price. The front desk was helpful and quick. Check in and out process was quick and efficient. Al areas of the hotel were well maintained and clean. Parking is tight but the location is perfect for access to Dana Point, San Clemente, Mission San Jaun Capistrano and Doheny Beach. I have stayed there several times business and find it meets all my needs.

    5
    « Best Value on my recent Cali Trip »

    I spent a week traveling Cali, first Yosemite then traveling south from San Fran down the Pacific Coast HWY. This was my final stop before heading back to the PHX, AZ area the next day. This hotel cost only a touch more than the other 2 places I had stayed along CA 1 PCH, but this was by FAR my best value. Room had a balcony, very nice comfy bed, and it was HUGE. Loved everything, pretty good bfast in the morning too, but the only thing I didnt like here was the coffee. I wasnt staying long in the area, but if I were, this hotel was so close to all kinds of restaurants, shopping, beaches, and it is literally ON the PCH. Great location, value, and friendly staff. If I ever return to the area, this is my choice!

  • 3
    « Water smells »

    My husband and I stayed there for a little weekend getaway. The room was clean and the bed was comfortable. We had a room with the jetted tub and when we tried to use it, the water smelled like human waste or rotting eggs...either way it was disgusting. The staff were OK, the only person at the front desk that wasn't hiding behind a computer and actually approached us before we had to approach her was a woman named Chris. She was very energetic and positive. Even though we were already being helped and she was helping someone else, she made sure to let us know she would be with us briefly. The location of this Best Western is great. It is close to the beach and harbor. Both were within walking distance. We had amazing views as well. We will most definitely stay here again in the future, I just hope to see a more customer service geared front office team and the water doesn't smell like rotten eggs.

    5
    « Dana Point Adventure »

    We usually stay at Best Western hotels because of the reasonable price and closeness to whatever our activity is for the day. The Dana Pt. Marina Shores Hotel is great. Very helpful employees, great location and accommodations. It is near restaurants, boat docks and shopping.

    5
    « Caring Staff »

    When I stay the Staff is always kind and care about their guest. I feel at home when I stay at this Hotel mostly for the staff from the front desk to the breakfast staff and the staff that cleans and fix what needs to be fix. The Caring Staff always have smiles and ask if everything is fine.

    4
    « Off-season, Off-day, wonderful experience »

    I had to stay one night for a business trip and arrived mid week in the winter in the rain, so this is an off review for this property. I assume in season the area bustles. For me, it was dark and quiet. The front desk was repeatedly helpful. Upon check in I was upgraded to a nicer room - great view, fresh air with good circulation, small balcony, whirlpool tub. Gal at the desk recommended a couple of local restaurants with different scenes/price points until she understood my needs. When I returned from dinner I had to do some work and the desk in the room was great. It seems like a small thing, but I was able to really spread out and get things done. At one point I realized I needed copy paper and the manager at the front offered me an entire ream at 11pm so I could finish my presentation. Outstanding service, great deal for the money, lovely rooms with ocean view. I want to go back for R & R!

    5
    « Fantastic!! »

    This place was great! I was skeptical when I found out the price to stay at this hotel but it was wonderful. The people were great. The room was huge and had a fireplace (which we didn't need but it was nice to have) and there was a restaurant attached that had excellent food. You could walk a short distance to the beach. We were leaving LA the next night so we just rented an additional day for the money and still came out cheaper than when we stayed one night in Santa Monica. Definitely would recommend this hotel to anyone.

    4
    « Staff & Facilities were more than adequate »

    We attended a wedding in Laguna Beach - so we stayed up the street in Dana Point at this Best Western. We used LYFT/UBER for travel to the event. It was close to everything - grocery store to get extra water, great coffee shop/bike shop up the street! Right on PCH - so you can travel up one way or the other to several beach areas or into the LA (if you dare) - LAX is a distance, so I'd suggest LB airport as an alternative.

    4
    « I enjoyed this hotel location and room »

    This was a work provided room for me. I really liked the room. It was a suite with a small balcony. Very comfortable and clean. Tv cable was good. Modern amenities. Even a spa tub in bathroom. Some ocean view from balcony. Good location. Beach and park right across the street. PCH runs out front, but after 9:00pm, very quiet. I would stay here again and on my own dime. I'm writing this as I chill on the balcony of my room.

    5
    « great place »

    wow the spa rooms are really nice, the breakfast easy good and well placed the location has the best access to beaches harbor or north or south fun if you are caught between San Diego fun or LA you cant go wrong with Dana Point right in the middle of both and pretty as can be

    5
    « Very Impressed »

    Our middle school came to stay at this hotel for an academic competition. I had 17 rooms booked and about 40 people staying there. All the parents were impressed with this hotel from the clean and tidy condition of the rooms and lobbies, to their fantastic service. Krista who books the large groups was exceptional at her job and the whole staff was very friendly and made us feel very welcome. When you look at location, price, quality of the hotel and the impeccable service, this place is such a great value that is it a no brainer.

    5
    « Excellent Value »

    I was pleasantly surprised at this hotel. We decided to stay at this hotel based on price for one night while travelling to our next destination. The room was adequate and clean. Staff was friendly and the breakfast sufficed. Overall a good experience.

  • 5
    « First pick when coming to the area »

    I always like staying at this location. Its a very nice and clean hotel and you can walk to the beach, restaurants and the harbor. It's also a quiet and safe location perfect for families. I will definitely be back again

    4
    « Nice hotel with fantastic location »

    Great staff, who did some magic to let us check in early, after a frazzled and tiring traveling day. Nice breakfast and nice kitchen host greeted and interacted with guests. We had an ocean view, which is on the noisy Pacific Coast Highway, but fortunately, the hotel had earplugs in the room and it proved not be a problem with our fan running on low. Fabulous location, only ten minutes walk from Doheny State Park, which is a beautifully tended and relaxed beach. No fees to enter if you walk in. The Pacific is expansive here and lots of great relaxing spots to hang out. Just another ten minute walk away is a little "village" with the yacht club, several restaurants, ice cream shops, etc. Paddle boarding and kayaking are available, or just meander the rows and rows of boats and ships to admire. This is a great place for a little strolling to burn off vacation calories! Plenty of free parking if you should choose to drive.

    4
    « Convenient, Clean & Comfortable Rooms but Noisy Location »

    We stayed here for 4 nights on a recent trip to Dana Point. The location is excellent, within easy walking distance to the marina and harbor area. The rooms were well kept and very clean. The staff were especially helpful too. Parking is a little limited in the garage behind the hotel and it took us two drive-bys to figure out the entrance was on a side street. Lots of traffic noise from the PCH here so be fore warned and ask for a room facing the back.

    3
    « Average »

    After reading reviews, my expectations were definitely too high. This is an average hotel that is both dated and updated, fairly clean & uninspiring. It has a tiny pool not worth visiting, a crappy hotel chain type of breakfast and it's located right on a busy street in beautiful Dana Point. Not really any views and no restaurants or bars nearby if you come in late and hungry like I did. All in all, nothing special.

    5
    « Nice gem in Dana Point »

    8 of us descended on Dana Point as a stop-over place on our way to catch a ship at Long Beach. None of us had ever stayed at this BW, but I took a chance and recommended it to the rest of the group...great recommendation in my opinion!! The place is really nice and in a good location. The staff was professional, friendly, and helpful (front desk clerk recommended eating establishments for us out-of-owners). Nice room and an acceptable breakfast (I'm not much of a breakfast eater anyway). Glad we stayed here!

    4
    « worth staying »

    Great location with easy access to restaurants, beaches and the harbor, extremely friendly and helpful staff. Clean rooms, comfortable beds, even though it is right on Pacific Coast Highway it is still quiet in the rooms when trying to sleep. Sometimes weekend prices can be a little high but overall great place to stay!

    5
    « Great Experience »

    Second time coming to the Best Western Marina Shores and have never been disappointed. Staff is friendly, always saying good morning or have a nice day. We returned to the hotel to celebrate my mom's birthday and was given a bottle of champagne and card. Hotel is clean, roomy and has comfortable beds.

    5
    « Great Central Location »

    Good value for money, clean, large rooms, good basic amenities. Extremely helpful staff, arrived early in the morning from New Zealand, very tired but they found us a clean room immediately, brought in a microwave at our request.

    4
    « Good value for the money! »

    This Best Western was the economy option for the wedding we attended in the area. It turned out to be clean, well served by the front desk, and close to the Dana Point Harbor. The room we had was on the first floor, ours had an in room Jacuzzi tub which we used and was very relaxing. Breakfast was included in our rate and was quite good with a large variety of fruit, healthy main course options such as egg white only eggs, with a highlight being the automatic pancake machine - all you needed to do was push a single button for a pancake. The eating area for breakfast was relatively small and therefore crowded, a possible downside. Hotel parking was free but was at times crowded also, we were fortunate to have an easily parked compact car. I did not find road noise to be a problem, and I am fairly sensitive to road noise as a rule. All in all I would recommend this hotel for anyone on a budget.

    4
    « A welcome surprise and good bargain »

    We liked this place. It had a nice third floor hall with book shelf for readers. Staff very very helpful in giving directions. The breakfasts are excellent. They even have a pancake machine that makes its own without any of those messy make your own waffles in motels. There is free wifi. The price is reasonable for the location. It looks small facing the highway, but it holds many guests. It is a little difficult to find on a busy highway.

  • 3
    « Too much road noise »

    Great hotel and clean but a bad location. If you are not use to freeway noise or traffic noise, you would not like this hotel. I am a light sleeper and had trouble sleeping at night despite the ear plugs the hotel supplied.

    5
    « A gem! »

    In the area looking for a stop for the night and happened on this BW Plus. We have stayed in many Best Westerns but this one I would rate as my number one. First, the front desk crew on duty, Tiffany and Peter (Manager) were so friendly, I felt we were friends. We had an online rate but the Manager's special gave us a better, and very reasonable rate, for not only the area but for BW in general! Our room was good size and nicely appointed. While we did not use it, there was a jacuzzi tub. This hotel sits right on the road so road noise could be an issue although the hotel is outside the very touristy area. We had a room in the back and slept well. Another in our party had a room on the street and said ear plugs were provided just in case but we're not needed. Breakfast was standard BW. There is a McDonalds right across the street. Our only negative was no microwave in the room and the little balconies are just decoration and not accessible. Thanks for a nice stay...hope to return some day.

    5
    « Always A Awesome Stay »

    I always feel at home when My Hubby & I stay for whatever reason, My Hubby always tells his co-workers & whoever about the Hotel & offers to pay just so we can stay! The staff, rooms & breakfast are Awesome too!

    4
    « nice stay in Dana Point ! »

    well run hotel. clean, friendly staff, great location for our traveling Southern California. Good value for the money. Very adequate breakfast, well organized. tight parking, but close. was not aware of modest charge for parking until we checked out.

    3
    « Noisy guests and rat dogs whose owners don't make them stop barking »

    Good price for a last-minute check-in. The walls are paper thin and the guests who stayed during my stay, for some reason were loud and discourteous. Someone's dog barked for hours during the middle of the night. SERIOUSLY? Leave your freakin' dog at home if you're not in your room.

    5
    « Great Stay - Breakfast Could Be Improved »

    Check in was good - we arrived around 1400 which was before check in time and had to wait for a room but, as BW Diamond Select, they placed us in a suite. The team at the front desk was really friendly and welcoming and the suite was well worth waiting for. The hotels sits right off of PCH with nice balcony (I think for all the rooms). They have a chair on the balcony but the traffic noise makes sitting out less than pleasant. The room had a separate sitting room and bedroom (with a door) separated by the bathroom and a wet bar. Each room had a TV and the tub was a whirlpool. There was a great internet and convenient outlets. I loved that there was a recycle container in the room. The room was clean and very nicely appointed. It was a very good stay. I also really liked the recycling container that they provided in the room as it made recycling very easy. Breakfast wasn't remarkable and that is a place for improvement. You can get oatmeal packages but need to ask for them. Also, as other reviewers have commented, the hotel charges for parking. It is a narrow row of spaces on the back side of the hotel. The cost is $10 but they waive the parking charge for diamond level guests and only charge $5 for AARP members. I will stay here again without question when I am in the area.

    4
    « Nice Hotel »

    Staff was very friendly and helpful. They knew the area and were helpful making dining suggestions and places to see. Rooms were good and we didn't spend much time there anyway because we were out and about. I would stay again if I were passing through.

    5
    « great place »

    We stayed there for 4 nights and used it as a base point. Very clean and good breakfast. When they found out we came on motorcycles they gave us free parking. Great staff and great view from the swimming pool area.

    5
    « Great for our group »

    Had a large group stay here for a local fund raising event. The hotel and staff were great and everyone enjoyed their stay. Second year here and we will be back next year. By the way, we raised over $31,000 for Laura's House, a local domestic violence shelter.

    4
    « Front Desk Great Service by Steve »

    The front desk is the face of any hotel and Steve is a great one. His service went over and above expectations to find me a room that was ready and met my unfortunately, exacting requirements.... and all done with a smile. The hotel is well situated as well as clean, well maintained and a hot breakfast is included. The only disappointment is the pool is quite tiny so no real laps are available and if there are any kids there is absolutely no possibility of actually swimming. In the rooms, the one thing missing is lamps with power outlets in them. Most business travelers (and others) use their cell phones for alarm clocks and they need to be plugged in over night preferably on the nightstand by the bed.

  • 3
    « Great for the price but you get what you pay for »

    Stayed here on business. Wanted to stay near the beach instead of the usual Irvine and couldn't believe the price. This met everything I needed. I got a great rate on a King Suite with balcony and ocean view. I was super excited. I spend so little time in the room on these trips that I hate to spend a lot of money. I had heard about parking being a nightmare, and if you have a big car, it will be "fun". You'll have to maneuver a little. I drive a Cadillac ATS (small car) and it was no biggie at all really. You are haggling with big parking garage beams. I didn't realize the first night that if you continue driving to the end of the parking garage, it will take you around to the front (PCH side) of the hotel and there is a lot of parking and no one hardly parked there. You'd have more room. This is what the elevator considers the Garage. The initial parking is on the first floor where the lobby is. Check in was easy. The staff are super nice. I got room 333. The elevator was super slow (there is only one) but with my bags I didn't want to take the stairs. I got to the room and it was what I expected. A little living area with sofa bed and table, extra chair, flat screen tv and fridge. Then a little hallway with the bathroom. Not a ton of counter space in the bathroom but it's fine. Then a separate bedroom with bed and then a desk area and coffee maker. There was a balcony with a chair and an ocean view. What I didn't take into consideration is that it is on a busy side of PCH. It is not a very soundproof hotel. The first night felt tremendously loud until around 11 p.m. After the first night, I kind of got used to it. If you turn the AC until (or heat) on, it kind of creates a white noise. Because PCH is so loud though, I spent zero time on the balcony. I just went to the beach instead. You are extremely close. Across the street are three 24 hour fast food restaurants. A Del Taco, McDonalds and Jack in the Box. If you work late, there is an option for you. The hotel comes with breakfast but I never went. I only do coffee for breakfast and that was already in my room. The other issue was noise from the hallways and other rooms. There is zero soundproofing. You can hear everything in the other rooms. When they would take a shower, I thought my own room was going to flood. The neighboring room must have had an early flight to catch or something because the first morning it went off at like 4 a.m. and scared the crap out of me. It took me a minute to realize what it was. If you are a light sleeper, bring headphones or this place will consume you. I got used to it but it took me a few nights. I can handle sounds, it was mostly just orienting to what exactly those sounds were. There were tons of outlets but only a few that worked. A coworker was also staying at the hotel and said the same of her room. Just a quirk. The bed was not comfortable. The mattress probably needs to be replaced as when I laid on it it caved completely. Not like memory foam, like cardboard. That said, if you want to be close to the beach and you are on a budget, this place is a god send. It's a great location to the various Dana Point beaches and marina. I am not trying to beat this place up, I'm just trying to let people be aware of what may or may not drive them crazy. Or to prepare for it at least (headphones, white noise machine...). If you are a high maintenance traveler (I have tendencies) or a light sleeper, you may not love it. I liked this place okay despite its quirks. Would I stay again?? Maybe. I wouldn't worry about having a room with a view though next time. PCH is just too busy and loud to utilize the balcony in my opinion. So in summary, great location (though noisy because of PCH), really great and super friendly staff at ALL levels, great price, but noisy and worn down.

    5
    « Great service by Tom & Trinity | Front Desk »

    With hotels in Laguna Beach and Dana Point fully booked and not any room available in a radius of 1,5 hours drive from here we arrived at Best Western Plus Marina Shores to ask for some help. Both Tom and Trinity of the front desk did all they could to help us out. After several attempts to find something using the hotels computers, without success, Tom made it happen that we could stay at the Best Western Marina Shores after all by "juggling" with the booking system. A very lucky chance! Both Tom and Trinity kept a very high level of service during peak times (lots of people calling in to ask for a room and customers at the front desk). We spent a good night at the hotel, with great location nearby the beach and boats to go whale & dolphin watching. Thank you Tom & Trinity; you made our stay in Dana Point a very memorable one.

    5
    « What a Great Experience! »

    This was one of the best hotel experiences my family has ever had. Everything was just perfect. Clean, well maintained, staff helpful and friendly...All that you could ever ask for in a hotel. Should be rated a 4 Star!

    5
    « Great place to stay »

    Nice place close to everything you need to go Whale watching or visiting the beach. Have stayed at other locations in Dana Point but this was the first time at this location. Very pleased with the room and service. Nice breakfast in the morning too.

    5
    « Relocation arrangements »

    Excellent. We needed a local hotel that gave us access to local area shopping, relaxing and to complete arrangements of our move in. The hosts and staff gave us super recommendations on where to shop and the local environment.

    4
    « Excellent value with large rooms »

    Dana Point is home to some incredibly posh resorts and while this place is not in that league, it has three things going for it (1) a great location with decent views of the ocean and Dana Point Harbor (2) large rooms with nice furnishings and a comfortable bed and (3) outstanding price point. The folks who run the place are friendly and helpful. Parking is easy and on site and there is laundry. Also the place is spotlessly clean.

    3
    « Mix of good and less good »

    The staff was very polite and professional, but did not help us to sufficiently solve two noise issues during our 21 day stay. The first was on arrival night when fire alarm was beeping whole night from midnight. Receptionist informed us that service will come in the morning - they compensated us with 60 USD, but 4 people could not sleep that night! Second noise experience lasted for four nights when people above were gettin up at 5 a.m. and taking showers etc. Hotel staff did not provide info upon numerous questions about the noise, so I finally discovered a company working crew occupynig room above us. They should move us after the first night!! They gave us Best Western Points as compensation, but we did not sleep well these 4 nights due to bad staff consideration. Peter Strnad from Czech Republic

    4
    « Great holiday visit »

    The breakfast was very good every day. Al, who appeared to be in charge, was always happy with a smile on his face, helpful and remembered our names every morning. It was nice being greeted each morning by name. All the other staff in the breakfast area were also friendly and helpful; we didn't get their names. The only complaint with the area is that it isn't very large (crowded). The majority of the desk staff were friendly and very helpful. We enjoyed our room and waking up each morning to see the sun shining off the ocean (there were no leaves on the trees-December). The only complaint was the hot water in the shower. If a room has very hot water at the faucet and in the hot tub then why can't there be hot water in the shower. I don't know if this was just a problem on the first floor all over the hotel. We will definitely stay at this location next time we are in Dana Point.

    5
    « Weary Travellers »

    Hotel was very nice in a nice location. The Staff was very helpful. My son who is stationed in San Diego met up with us for dinner and stayed one of the two nights with us. When I asked for a rollaway, the nice Desk clerk offered us a free upgrade giving him a couch bed to sleep on. I was impressed with the service of the staff the options for the breakfast and overall quality of The Hotel. I would recommend this Hotel.

    4
    « Two Nites in Dana Point »

    This is a pleasant hotel if you are traveling to Dana Point. Covered parking since it is under the hotel for $10.00 per day. BW always gives you your money's worth but never exceeds your expectations. The staff was very friendly and helpful, breakfast was as usual. Wish there were more healthful items. The room was comfortable, but noisy overnight since it is on the Pacific Coast Hwy.

  • 5
    « great »

    Very nice hotel. Everything was at our finger tips. The staff was great. The room was nice. The only thing I would do different is I would go out for breakfast. It is right by the Marina. Not far from the beach.

    4
    « Good trip »

    Great staff, typical of good consistent Best Western quality, while affordable. PCH side of hotel can be noisy, traffic is almost constant, parking is tight, but where in CA is it not? Breakfast area is small for the number of guests, but it was a free hot breakfast.

    5
    « We'll be back! »

    We had the pleasure of staying at the Marina Shores Hotel during the holidays for 3 wonderful weeks. The staff was super friendly and the hotel was amazingly spotless. The complimentary breakfast was a nice tasty addition to our stay. The location is close to the harbor and many beautiful beaches, coffee shops and restaurants. I would highly recommend this place to anyone traveling to this area. Thank you from Canada!

    5
    « On our way to San Diego »

    Little gem in Dana Point. The overall experience was spectacular The staff members were attentive and prompt, but not overbearing. The room clean and sunny. We will be back and we will send our friends.

    4
    « Great value and walking distance to marina »

    My husband and I booked a king suite room for 3 nights at this Best Western. Although the furnishings are a little dated, I was very pleased with our choice. This hotel is a good value compared to the hotels in the area. Some of my reasons are that It is located within walking distance of the Dana Point Marina, is right on the Pacific Coast Highway, and has parking for a reasonable $10 per night fee. The suite was perfect for the two of us. It had a comfortable king-sized bed in the master with a slider to the balcony. From our 3rd floor room, we had a nice view of the distant ocean and a lovely sunset each night. In the living area of the suite, there was a pull-out couch that proved to be useful when our son stayed one night. Both rooms were equipped with t.vs. The wifi was free. There was a complimentary breakfast in the morning that was tasty. It offered the usual fare - various breads, bagels, muffins, a machine to make pancakes, choice of hot and cold beverages, yogurt and some apples. There was also warmer plates offering sausage and eggs. I find it to be a plus when a hotel offers free hot breakfast so I don't have to go offsite in the early morning to find breakfast. The front desk clerks were very friendly and helpful with easy check-in and gave lots of good advice for touring the coast. Also, I was able to use the lobby computers to check in with my airline and print out our boarding passes. The Christmas decorations were cheerful. I used the fitness room but didn't swim in the outdoor swimming pool. The fitness room was adequate with one elliptical, and one treadmill but not much else. It was about a 10 minute walk to the marina where there is shopping, lots of great dining, and the fun of California's sea lions hanging about on the docks. The Christmas lights and decorations were very festive and a great addition to our weekend.

    5
    « close to harbor »

    the staff is the best always carful to suit all your needs the horse shoe parking cn be trcky but drop your luggage at the door and then there really is no bad space to park easy to access restaraunts and a store all walking distance gotta love Dana point and a best western to make it all feel likek home

    5
    « Nice hotel »

    Large room, well cleaned with comfortable beds and a whirlpool in the room. Friendly staff, complementary hot breakfast. Easy to find parking, close to the highway. A good night sleep. I would stay there again.

    5
    « Excellent Property »

    A wonderful property. Service was excellent. Their two room suites are perfect for families as the kids can use the sleeper couch in the living room. Definately would stay again. Their self service breakfast included a wide variety of items including a number of hot items.

    5
    « Best Western PLUS Marina Shores Hotel, Dana Point, CA »

    Very, very satisfied with out stay at this hotel. I would highly recommend this hotel to others. It is a high quality hotel, great breakfast and has a great location. Do not hesitate booking a stay here.

    4
    « Nicely heated pool. »

    We stayed in a 2 queen bed suite with our 10 year old granddaughter. This hotel was clean and very comfortable. The seating area and second TV was great. The beds were comfortable. We really enjoyed the pool. This time of year the pools are often to cool for swimming but this one was almost bath tub temperature. The pool was a nice size for family play-up to 5 foot. We had a balcony with a view of the marina a couple blocks away. The hotel serviced a good breakfast with pancakes and egg/bacon along with the normal cereal and yogurt. The staff was friendly and helpful. If in the area, we would stay here again.

  • 5
    « Best Lodging Value in Dana Point »

    First time staying at this hotel. Won't stay anywhere else in Dana Point in the future. Fantastic accommodations and service. The room was excellent, the breakfast variety for a Best Western was top notch. The staff could not have been any more friendly and professional. Great job Peter (the manager)!

    5
    « Great customer service for a great price! »

    I was in Dana Point for a business dinner but decided last minute to bring my husband and son. This was my son's first hotel stay and he was very excited!! We had chosen the room based on the giant Jacuzzi tub that we'd seen on the website, but when we got to our room it was a suite with a separate living space but a small jetted bath tub. I went back downstairs and Krista and Kenia were AMAZING! They found us the perfect room on the first floor with the giant Jacuzzi that my son had hoped for! The staff all around were amazing and accommodating. Super family and business travel friendly!

    4
    « Quality and consistently good place to stay »

    This is a great hotel for the price.( Price is higher during the summer.) Staff is professional and accommodating. Breakfast is the usual stuff but always plentiful and fresh. Rooms are always clean. Location is centralized in Dana Point.

    4
    « GOOD PLACE WITH ISSUES »

    HVAC in room was noisy. Maid service was very good with no complaints. I want happy when they tried to charge me ten dollars a day for parking. I told then that the Hilton doesn't charge guests extra for parking, and they waived my parking fee. Overall, it's a very good place to stay, but they do have some quirky issues. I normally would never consider a Best Western, but this place is an exception. I recommend it, but read the fine print.

    4
    « Wedding Trip »

    The Best Western Dana Point : Perfect location! The hotel was clean, nice, quiet and in walking distance to restaurants and Harbor. I'd recommend it to friends and families a they are kid and dog friendly

    5
    « Classic with class »

    Classic property with nice upgrades. Close to everything, right on PCH. Rooms were large, clean, and all amenities worked well. Jacuzzi tub was great my wife says. Convenient location for good food, fast food, sightseeing, and area travel. Our room overlooked highway and ocean. Noise was never a problem when closing drapes at night. Parking spaces are a bit snug. Recommend: 1)Stacks restaurant for great breakfast (just across the street) 2) Watermans for fresh, reasonably priced seafood (Don't miss happy hour prices). 3)Dana Wharf whalewatching tours (very reasonably priced and customer friendly). 4) Mission San Juan Capistrano (quick drive and fascinating).

    5
    « Polite People & Clean Property »

    When checking in the girls at the front desk where very nice & helpful. The room was very clean and the internet was good. My husband & I enjoyed our stay and was close to everything we wanted to see and do. I would stay again if in the area.

    3
    « OK but older facility »

    Just okay. Little problems with doors, TV, key cards. Great location. Looks good on the surface, but needs some remodeling...the staff was efficient, but just doing their job. We will probably look for another facility when we visit this area in the future.

    4
    « Overall, nice stay! »

    Overall the hotel was nice and you can't beat the location. I was a little worried after reading the reviews about the traffic noise, but we didn't have any problems and slept great. The manager was accommodating when I requested a quiet room, he even called me the night before our stay just to make sure I got what I requested (which I thought was great!). I would definitely stay there again if needed.

    5
    « Best hotel in Dana Point CA (in our opinion) »

    Very friendly staff, very comfortable bed and room, excellent breakfast (even a pancake machine!) quiet area, short walk to beach, good value for a very pleasant stay. The desk clerk willingly made copies for my husband. We will stay here again if in the area.

  • 5
    « Definately would return »

    All staff was friendly. Room was nice- living room with couch & TV in front, smaller bathroom, then bedroom with TV & a balcony. Noise was never an issue, air conditioner unit outside was louder than traffic. Had a peek-a-boo view of the water between the trees. Room was clean & decorated well. Parking can be a little tight & it is $10. Only complaint was the shower head is not moveable & shoots to the opposite shower wall, but no problem with water pressure. We will stay again.

    5
    « Very Nice »

    Overall a very nice Hotel. Comfortable beds, clean restrooms, big shower, balcony, pool, and gym. The free breakfast was very good. Well lit parking structure and overall a very good location to stay while visiting the area.

    5
    « Accomodating »

    My last 4 overnight getaways have all been at Best Westerns in different states. I usually decide on a King Suite with a sleeper because I travel with another couple. This time, I got creative and used the second mattress in the one bedroom on my sleeper and had a better night's sleep with privacy.

    5
    « Great hotel »

    Stayed here last minute and couldn't have been happier..great location (we took the train down so we just walked everywhere), wonderful breakfast, spacious room, friendly staff. All for $113/nt!! Can't beat that! Make sure to try Stillwaters down the street for a great Happy Hour!

    4
    « Great hotel for the area.... »

    Great hotel in an area with varying hotel quality. Staff are very friendly and do all they can to make you feel welcome. Walking distance to Doheny Beach and a few minutes drive to plenty of other beaches. Breakfast is OK, usual BW fare. Plenty of good restaurants nearby. Only thing is that it feels like the hotel is in need of a refresh. Bathroom fittings are a bit old, etc... But overall, nothing major.

    5
    « Great hotel! »

    The Best Western PLUS at Marine Shores in Dana Point, CA is a gem! Our stay was very pleasant and we had no negative issues whatsoever. The breakfast was delicious and presented very well. Staff at the hotel were quite friendly and helpful. Our room was clean and spacious. I would highly recommend this hotel!

    4
    « Best Western PLUS Marina Shores Hotel »

    Our stay went well ... other than the last morning and the time to leave for the airport...the hot water was not working...they got it repaired before we left the hotel but we missed out on it. The hotel promised to reimburse us through Expedia. We enjoyed the location, and walked to everything in Dana Point. Every day we went to the harbor...we used the bus 1 time and that worked well.

    3
    « Good Hotel »

    Nothing fancy but very clean and a great location! Visited several times when my son was in the Marine corps. Good price for the area and has everything you need close also right next to the 5.I would use this hotel again!

    5
    « Best Western Stay »

    ?Best Western Stay? 5 of 5 starsReviewed 2 days ago NEW I was in the process of relocating to Dana Point CA for my job. One day Leslie La Berge- Sales Manager @ Best Western Marina Shores Hotel in Dana Point CA had stopped by my work and dropped off some Best Western Marina Shores Hotel promo info and a business card and said she could give me a great rate if I ever needed to stay at the hotel. A few weeks later I gave her a call and she took care of everything. I would have never had thought of staying at the Best Western Marina Shores Hotel if not for her efforts. At check in, Diana at the front desk was also very helpful. She even had an extra razor so I could shave that night. The entire staff was caring and professional. I know now where to stay if I am ever In need of a quality hotel Thank You Leslie, Diana and the entire staff at Best Western Marina Shores Hotel in Dana Point CA. and to all the staff at Best Western-Adena in Chillicothe Ohio. Keep Up the Good Work! Tim B.-Dana Point CA Stayed October 2015, traveled solo 5 of 5 stars Value 5 of 5 stars Location 5 of 5 stars Sleep Quality 5 of 5 stars Rooms 5 of 5 stars Cleanliness

    5
    « Excellent location, VERY clean »

    The wife and I were travelling from Santa Monica to San Diego and decided to make a stop to see some old friends in Dana Point. This hotel is walking distance to the harbor which offers numerous dining and shopping locations. We arrived early and the front desk was able to get us in at 1:30pm even though check-in time isn't until 3pm. All of the staff was absolutely wonderful and extremely accomodating to all our requests ( my wife requires a dozen pillows!). Breakfast was complementary, nothing spectacular but filled you up for the day. We didn't even use the pool because the beach is right down the road! For almost a quarter of the price of surrounding hotels, this place has extremely clean rooms, great service and perfect location making it the best value in town, hands down. I would recommend this hotel for any one who wants a clean room, right by the beach,and doesn't want to pay Ritz prices. Definitely will stay again if travelling through the area.

  • 5
    « Nice Hotel !! »

    First Time we ever stayed in a Best Western. We found it clean and comfortable. Great dollar value!! Paying for parking was the only thing we didn't like about the place. Good location in a very cute town.

    2
    « Noisy PCH traffic in your hotel room »

    Requested a quiet room - Got a noisy room on PCH side. Could not sleep the first night due to poor mattress, pillow, and noise. Construction noise from room re-models going on all day long too. Water pressure so low you cannot get the shampoo out of your hair. Self parking costs $10 extra per day, when there is street parking available on the side street. Stay Elsewhere - this place is not good value. ** Hey Mr Hotel Manager Dude - instead of spending your time making lame excuses on TA, how about addressing your hotels problems?

    2
    « ADA room totally inadequate »

    Accommodations not adequate for disabled person, needed to walk past 17 rooms to get to our destination. Bed and bathroom sink not correct height. Room air conditioning only cooled an alcove of the room, not the entire space, therefore sleeping was not comfortable since the room was always warm and couldn't be controlled.

    2
    « Disappointing »

    Five stars for the front desk guy, very nice. But looks and reviews can be deceiving. Room was clean enough, had ant issues and bathroom was a bit disgusting. Flipped over the shower drain and it had a thick gross film on it. The pool was dirty, cold and small. Elevators and hallways were about 120 degrees and the room ac wasn't much better. If you like Motel 6 then you'll love this place.

    5
    « excellent location »

    very clean and a good location. good mexican restaurant up the street called Carlo's. Not right on the beach but you can walk to it. It is $10 for parking. I don't know why they charge for parking though since it isn't in a big city. there is a small pool and a small gym.

    4
    « Great surf event hotel »

    BW is a extremely convenient hotel to stay at when you are there to surf and play in the ocean. Great parking, shops and restaurants nearby to take care of your needs. A 5 minute walk gets you to Doheny beach where all the fun is. Room was spacious and the amenities nice, the standard breakfast is enough to get you started for the day. Staff was very nice, check in and out very quick and easy. My only suggestion...more comfortable pillows!

    5
    « Great Value close to beach »

    The hotel is one of the few mid-range priced hotels in the Laguna Beach area. For the price as a no-frills hotel, the amenities were excellent. The wi-fi was fast and included in the nightly rate. Breakfast was well-stocked. Additionally, the bed and sheets were new, clean, and comfortable. I would recommend this hotel for budget-minded travelers in this notoriously expensive destinatio.

    5
    « Great Hotel! »

    We booked two nights here for a wedding and could not have been happier. Our room was fantastic, extremely clean and staff was super. Also, our bed was extremely comfortable! We would book this hotel again when traveling close to San Diego. Highly recommend.

    5
    « Going the extra mile for customer service - NICE! »

    My partner and I had the pleasure of staying at the Best Western Plus Marina Shores in Dana Point for a special weekend during the summer. It was really nice. And we ended up getting to go back as a small glitch with the fireplace and my inquiry afterward prompted the manager, Peter Callan, to invite us back at no charge. We had an equally super time!!! We both appreciate the attention given to making sure guests are happy. Thank you, Peter and Best Western!

    4
    « Quiet for being on PCH; good value for the location; exceeded expectations »

    We stayed here for a couple day visit to local beaches. Clean, comfortable, good breakfast, good value for the price for this area ( compare against the Ritz down the road ). I was a little concerned about it being loud with the location on PCH but it was very quiet - and we had a room on the highway side. We will stay here again next time we are in the area.

  • 5
    « This is really a nice Best Western »

    This is really a nice Best Western Hotel. The staff are friendly, and helpful. We visited during our wedding anniversary, and the manager sent us a comp'ed bottle of bubbly to celebrate with. The breakfast is included ... however, it is your typical high carb continental breakfast. It does include small omelets, which I assume are probably prepared in a microwave.

    4
    « Great location »

    We stayed in this hotel for a whole week with my family of 5, they gave us a free upgrade and our kids had a bed (sofa) and a couch. A little tight but we want just the hotel to sleep. The parking is in the back and it super safe. From the hotel you can walk to the beach, restaurants, shops, etc... traveling in a car was easy and you are like 10 minutes from Laguna Beach and other places. The service in the hotel was great. The pool was fun for the kids.

    5
    « Great hotel »

    Very pleasantly surprised! This is a beautiful hotel; beautiful room but I wish that the wifi had worked! Was never able to use this one amenity. Great bathroom with giant whirlpool tub. I would recommend this hotel.

    5
    « best place to on the pch and close to harbor »

    the whole experience is a must the stairway is a fun way to get to pch even though the elevator takes you anywhere the front steps with dolp[in stauties is a must beds are amazing as well as the tvs all lgs with perfect pictures i was amazed at the quality of everything about the pklace staff is over the top perfect well placed and professional with a touch of best western friendly

 

Getting to the hotel ...

All directions
·From: The south. Take I-5 North to Beach Cities Exit, Pacific Coast Highway/Route 1 South. Over the ramp past Dana Point Arch and The BEST WESTERN PLUS Marina Shores Hotel is on the right. Make a right onto Crystal Lantern and another right into hotel garage. ·From: The north. Take I-5 South to Dana Point, Pacific Coast Highway/Route 1 South Exit. Follow ramp on right to Pacific Coast Highway/Route 1 South. Over ramp past Dana Point Arch and The BEST WESTERN PLUS Marina Shores Hotel is on the right. Make a right onto Crystal Lantern and another right into hotel garage. ·From: The east. Take Route 74/Ortega Highway to I-5 South to Dana Point, Pacific Coast Highway/Route 1 Exit. Ramp on right...

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