BEST WESTERN Hotel Crystal River Resort,  Crystal River

4.0/5  - based on 517 guest reviews.
614 NW US Highway 19, 34428-3952, Crystal River, United States - See map
+1 352 795 3171 +1 352 795 3179

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Spa
    Spa
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 519 traveler reviews
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Welcome to BEST WESTERN Crystal River Resort! Crystal River Florida hotels are close to a variety of attractions, and our Crystal River hotel staff is committed to making your stay special. Guests at BEST WESTERN Crystal River Resort are treated to the best in service and quality. Hotels in Crystal River are close to the many fishing and water activities, such as surfing lessons and jet skiing. Whether you're here for a relaxing vacation or looking for an adventure, you can count on our Crystal River hotel to put you close to all of the region's top attractions. Our Crystal River hotel offers great amenities and a great location right on Springs Fed Bay. We're just off the main highway and close to restaurants and water activities. We're also close to a lot of golf courses, which is a must for vacationers looking to squeeze in some time on the greens. Nature trails, bird watching and biking trails are all located nearby and are favorite activities for all travelers. If you want to try snorkeling with the manatees, it's just a short distance from our Crystal River hotel. Fishing and scalloping are also an option, and it's a great way to spend a family vacation. The State Wildlife Park offers plenty of opportunities to get up close and personal with nature. Pack your good camera and get ready for the trip of a lifetime. There's plenty of gold in the area, but rejuvenation and relaxation also reign supreme. Kick back and work on your tan, or spend the afternoon perusing the local boutiques and dining establishments. It's your slice of paradise, and our Crystal River hotel staff is happy to provide you with everything you need for a wonderful stay. We'll also provide tips and recommendations on must-see spots in the area. Book your next stay at BEST WESTERN Crystal River Resort and enjoy a trip to paradise! Enjoy your stay.

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Room 1

Guest reviews


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based on 519 guest reviews
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Excellent
 
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108
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21
Business Business 20
Couples Couples 201
Family Family 170
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Cleanliness
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Service
Sleep Quality
Value
BEST WESTERN Crystal River Resort,Crystal River
  • 5
    « excellent location and breakfast »

    We were here one night with our boat. Room was very clean and breakfast was outstanding! eggs, bacon, make your own waffles/pancakes, homemade oatmeal, fresh fruit etc etc. Boat ramp right on property and nice pool and hot tub. fun restaurant right next door on water

    2
    « Disappointed »

    Management should train front desk clerks to greet customers, like "Welcome to Best Western"! or Hi, how can I help you? Dawn was unfriendly and did not make us feel welcomed. We got checked in and couldn't get into our room because the key wouldn't scan! All the way back to the front desk to get new ones. The toilet ran non-stop so we kept the bathroom door shut to muffle the sound, there was a light out over the sink, and when we checked out, Dawn made a mistake on our bill and had to figure a new bill with the corrected amount. This was handicap room 4107 on Friday Nov.11 2016. The housekeeper named Amanda was cleaning rooms a few doors down and stopped what she was doing to use her master key to let me into our room while my husband went for new keys. She was friendly and helpful and an asset to this motel, maybe she and Dawn should switch jobs. There are plenty of motels in this town and I'll not choose this one next time, nothing special about it. Patricia Cohron

    4
    « crabfest »

    hotel has greatly improved since last year,staff right on point,breakfast hours better,rooms this year were just what we requested way in advance, very happy customers this year, can't wait to return for next years Crab Fest!

    3
    « Road trip »

    Good, basic motel. Good value. Breakfast better than many BW. Unusual layout. The wi-fi was good and it was in a pleasant location. Toiletries were very basic, towels ok. My only complaint was the floor in our room. Could have been cleaner, but I kept shoes on all the time. Shower was good, plenty of hot water.

    5
    « October 21, 2016 »

    Friendly staff, clean and nicely decorated rooms, nice pool but best of all, located on the water and you can watch the tarpon feed when the local fishing guides come to clean their fish at the fish cleaning station.

    5
    « Very good Best Western... »

    Very good and friendly Best Western... Check in time was 4pm, but we could already check in 11am...Very friendly staff... Rooms are clean and neatly, and i like the location next to the water... Will book again this place when we are back in Crystal River...

    2
    « Stayed here for 4 years »

    Use to be a great place to stay. Not any more. I will never go back. Management only wants your money does not care about customer service. This is reflected in the staff. The people who come to your room to fix a problem, act like they are doing you a favor.

    4
    « Just enjoy Florida! »

    The rooms here are basic, clean, & well equipped with all you need...... However...you will not want to be in your room! You are right on King's Bay...enjoy watching the boats come in & out, have a swim in the pool.... Crackers next door has great food...we often opt for take out & eat at the picnic tables at the motel. They also have grills... Staff are all wonderful...but make sure you get to breakfast by 10:00 on the dot....the breakfast room lady (been there for years)is very strict!

    5
    « Pleasant »

    The hotel stay was very pleasant and accommodating. I will definitely recommend Best Western to all my friends and family. Room was beautiful and we really enjoyed the in room fridge and microwave. The TV was also nice to watch. Staff is very friendly and the breakfast was really good.

    4
    « Great location for water activities in Crystal River »

    Stayed for one night only to attend early morning snorkeling trip with manatees. Comfortable beds and appreciated the room facilities, particularly the fresh coffee (as opposed to instant coffee). Very friendly staff. Pool is great. Restaurant next door good for sitting outside, drinking cocktails and enjoying the view. Can park outside room. Would stay again. Didn't try out the breakfast that's provided, but appreciated the option and that it was included in the price.

  • 4
    « Some Rooms Much Better Than Others, Staff Helpful »

    When I first checked in during a torrential rainstorm, the first room I received was a very drab, low-ceilinged place that stank heavily of musty wet dog. The room was also very dark, with an icky, stained carpet, and the shower was one of those "roll in" accessible showers, even though I had requested a bath through my TripAdvisor booking. The AC unit was also very loud. I thought about toughing it out, but I just couldn't. The desk clerk was completely WONDERFUL about it (I think her name was Kathy - props to her!) and protested my expressions of guilt saying she was very happy they had another chance to get it right. My second room was *much* nicer - a larger room in another building on the second floor, cozily lit by lamps, with a wide clean desk, an comfortable King sized bed, and a large flatscreen. The wireless worked perfectly without any difficulty, and the AC/fan unit was much quieter. The shower had good water pressure and included a bath tub, and even the hairdryer worked surprisingly well. The only downsides: no conditioner (I brought my own but including in my review just as an FYI to other guests) and the TP was the scratchy cheap kind (maybe they have an older plumbing system that can't tolerate the nicer stuff). Also, like all hotels, the coffee was gross (seriously, why can't hotels just contract with Starbucks or Peet's or Blue Bottle or something??) which I was extra grumpy about because it was both my birthday and international coffee day and I had an early meeting the next morning. Also, it's probably obvious, but despite the price, the Best Western isn't really a "resort" the way you might think of with lots of nice amenities etc. It's just a larger hotel. But it is located near the marina and on the water and can set you up with manatee tours (make sure to check that your tour co is eco-friendly and promotes only passive observation) and kayaking etc. For nearby food, Crackers next door is OK if you are in the mood for fried fare or burgers, but for something fresh and healthy, and incredibly delicious, I *highly* recommend walking down the street (or driving if it's raining like it was when I was there) to the little tapas cafe/wine bar I discovered the next day called Amy's on the Avenue. Amy's also has delicious coffee (at last!), desserts, wine, appetizers and small plates, soups and sandwiches, and a myriad of other fresh farm to table type dishes.

    5
    « Always a great stay »

    This is a great property in a really good spot. The staff is one of the best you will find anywhere.Recently remodeled and very clean. Plenty of parking if you bring your boat. Would highly recommend.

    1
    « Bad Service. Poor housekeeping. »

    Dirty, filthy room, bathroom, Mildewed shower and floor. Full of roaches. Maintenance man told us that we didn't see any roaches. We dug the ones that we had killed out of the trash for him to see.1 bar of soap , no shampoo. Two bath towels and two wash cloths. Room smelled .

    3
    « Stayed one night to swim with manatees... »

    The staff was friendly and helpful, the location was wonderful right on King's Bay, and the restaurant, Crackers, was good, also. Very good breakfast included in the rate. The bedding was plush, great pillows. The room was nicely decorated, recently updated, and pretty. The bathroom was clean.

    4
    « Depends on what you are looking for »

    Very clean, well staffed (facilities guys are doing something all day long - cleaning the pool again, washing down the sidewalks, cleaning up the exterior...) Desk staff was great and very helpful to all who asked (I ended up sitting in the lobby waiting for someone for 2 hours so I know). Good breakfast. Fantastic location for kayakers, great boat launch, adjacent to a great restaurant and tiki bar, cute little pool area with a lift for lowering the handicapped both into the pool and the spa. Nice boardwalk. It is pet friendly (all sizes) and I love pets but our first room had fleas so we were able to move. Wireless is frustrating. But if you are at this hotel, probably isn't to work on the computer. If you want great access to the water, a relaxed and friendly location, this is the place for you.

    5
    « Nice hotel on the water »

    Pet friendly! Really......not just tolerant but welcoming. This is impressive considering we traveled with a mastiff! Great property convenient to seafood restaurants and the water. Room was nice and bed comfortable. Will definately stay here again.

    5
    « Very pretty!!! »

    The place was beautiful! You would never know that a hurricane hit them a week ago. The staff was friendly. The dive shop was helpful. Breakfast was great. Having a restaurant right next door was awesome. The kayak rental was one street down the road. The view was amazing being on the water. Great hotel.

    5
    « Great Room »

    The room was clean, staff were friendly. Resort is conveniently located on the Crystal River with easy access to dock, ramp, pool, and rooms. Enjoyed a day of scalloping only to be able to return to the resort and pool for some relaxation. Definite must stay in the Crystal River area.

    5
    « Excellent Stay and Perfect Location!! »

    In spite of Hurricane Hermine passing through this area. This pet friendly hotel was up and running without skipping a beat! The accommodations were wonderful and right on the water, perfect location for many local activities. The breakfast in the morning was a perfect way to start out the day! The restaurant was clean, everything was fresh, well stocked along with many items to choose from. The staff was delightful and all very informative! They went out of their way to make our stay a memorable one! We definitely will go back and it exceeded our expectations!

    4
    « Great Location »

    Great location and has all you need for a great time on the water. Local entertainment and restaurants are walking distance. Rooms are clean and well maintained. Boat dock and ramp available. Pool is great.

  • 5
    « Take your pet to this Awesome Location »

    You cannot get a better location than this hotel. Directly on the water and close to the springs and short boat ride out to the gulf. Recently remodeled the rooms are clean and have just what you need for a long weekend stay. I love that I can take my dachshund, for a small fee, to spend our vacation with us.

    4
    « Inexpensive hotel, right on the waterway and close to nightlife »

    We had a great time this past weekend. We stayed for the annual Hooked up for Tata's fishing tournament. It was great that it was so close to the check in and weigh in areas but also had some great amenities. The pool could have been a little bigger and was crowded at times, but it was wet and kept us cool. The hotel is right next to cracker's restaurant so it was nice to have food and live music right next door. I will stay there again for sure.

    5
    « Grandsons mini vacation with grammi and grandpa »

    We stayed here for a weekend and couldn't have been happier. The location is great and the hotel itself was very accommodating. The free breakfast was wonderful and the pool very nice! The picnic table and grill area very nice and the area itself is just beautiful. Had a problem with the air conditioning unit, told the desk in 10 minutes they had a repairman and within 30 minutes he changed it out to a new unit! To say the least we had a wonderful family time at this location and cant wait to visit again. Very relaxing and accommodating. Perfect Trip! Manatee swimming and scalloping were great!

    2
    « Sorry check out lady »

    When a person has a complaint and the staff on duty says, sorry can not help you. How about at least reporting it and she says we do not do this. Real sweet , yes??? I said is there a manager on duty? She said the manager is on vacation and come back in a few days. I said I am out of area and she replies sorry can not help any. Is my room on my points with best western? I am not sure. What can you do to help me?

    5
    « Crystal River Kayaking Trip »

    Overall a great stay. The hotel is spread out over several buildings. We opted for Building 6 which is located across from the other buildings and is quieter as we were traveling with a dog and the quiet kept him from barking.

    5
    « Manatee Snorkeling »

    If you are coming to Crystal River to see the manatees, stay here. The front desk staff was very friendly. The free breakfast includes continental items and full hot breakfast items. Pancake and waffle makers, eggs, sausage, oatmeal were all options offered. The on-site dive shop has reasonable priced manatee trips..no drinks or extra frills offered like others..yet very friendly staff. Our trip was just the three of us and we had a memorable morning with many up close encounters. At the hotel, one thing we had not seen before was a room card controlled ice machine. It was pouring rain when someone went to get ice WITHOUT the room card..was not a happy camper. If we come back, we'd stay here in a heartbeat!!!

    4
    « Paddleboard race »

    This "Resort" is very friendly, accommodating, hospitable and clean. The location is ideal for and is frequented by water sports enthusiasts. The boat ramp was well traveled when we got there on Thursday and got continually busier as the weekend approached. The pool got used a lot and we met some great people... something about being on vacation in Florida. We enjoyed the front desk Manager. We were well taken care of and we got extra towels!! The breakfast was good and there was plenty of food. Breakfast is from 6:30-10:30 am and well worth it. There were scrambled eggs, sausage, waffles, pancakes and all the other items that come in a FREE Breakfast buffet. The three attendants were awesome and made good conversation for the start of the day. The rooms were clean, although the carpet was a little dated. I don't like that the only sink is in he room. The lobby was well taken care of and they had coffee available in the early hours... A must in my opinion. I liked this hotel and specially the Staff.

    5
    « Great location. For a winter rate, very reasonable. »

    Great stopping off point while exploring the nature coast. Reasonable winter rates. Manatee viewing area on scenic boardwalk with outdoor and indoor bar and grill next door. Outdoor pool next to boardwalk.

    1
    « STEEP STEPS LOTS OF NOISE THEY DONT CARE »

    We drove in to check in at 4, they took our money and we were told to come back later, the room was not ready. We ran around for a couple of hours, came back and found our room was at the top of steep stairs with no elevator. But what could we do? They were booked? So with a bad back my fiancee dragged our suitcase up stairs. We were kept up late by a storm, only to be awakened by LOUD truck noises at 6 am, because we were facing the busy street. I called the front desk to document this and was told that was their most quiet room. At check out I was told the Manager was in a meeting and couldn't see me, I could wait. WHAT? I called the corporate number only to be told this was a franchise the Manager could make whatever decision she wanted. After waiting, she met with us basically saying it was our fault we didn't ask for another room without steps(BUT THEY WERE SOLD-OUT?) No she said they only had 47% occupancy. I said then why did we have to wait and why a room on the street, second floor with no elevator? She said We checked in at 4:12, I said we paid then but NO KEY til a couple of hours later, the room was NOT READY! She offered only 20% off, and I said If you don't treat your customers with respect, then they will pass that on in reviews. She said So you are black-mailing me? I was shocked! I explained my idea of proper customer service and said WE WILL NOT BE BACK! No one at the hotel cared nor did corporate.VERY UNCARING.

    4
    « In town for some scalloping with Captain Jeremiah. »

    This is the place we like to stay at when we're in town for some scalloping. The twins enjoy the pool. The location is great and they have grills that can be used by guest to prepare their fresh catch from a great day on the water.

  • 4
    « Pleasant Surprise »

    After a very long day of driving we saw the Best Western waterfront sign and decided to pull in (waterfront gets us every time!). The lobby was nicely appointed so I thought the rooms could not be that bad. Front desk could have been a bit friendlier but she did her job (to the minimum...). The room was nice, bed was comfortable and bathroom was clean. We got a room by the pool and right beside the dock so that was a treat! Breakfast the next day was very nice so all in all... this Best Western is a do over for us if we are ever in this area again!

    4
    « Very happy with our stay »

    We stayed here for one night and swam with manatee at Birds underwater adventures. Hotel room was clean and service was good. They provided a nice breakfast. They were close to water and walking distance to our manatee tour at Birds. Nice place to stay. Staff was kind and considerate.

    5
    « Pleasantly Surprised »

    I'm a die-hard Hilton Honors member, so when the Crystal River Hampton overbooked, we were debating whether to drive straight thru to Ocala or stay put. We made the right choice. Snuggly situated under grandfather oaks, this place was literally the best seat in the house, considering it was right on top of the river. Immaculately clean rooms, personable staff, and close to everything, I couldn't have been more satisfied, down to the handwritten welcome note on the bed side table. And the price? Considering it was the 4th of July weekend and scalloping season, the rates weren't doubled like every other hotel chain. Props, Best Western. I will be back.

    4
    « Fishing, scalloping and manatees »

    Excellent stay with great fishing and scalloping (Capt Kyle), great manatee trip (Capt Darren) and great service in the hotel. Breakfast staff were extremely Friendly and helpful and food all good quality.

    3
    « Great cooking area and tables »

    I went here with a huge group because they go every year to scallop and upon arrival we were a little upset I know it was a holiday but the boat parking was awful the area to park your boat is pretty small and it was so full people were parking all over the resort grass everywhere with their trailers. It took us almost an hour to finally be able to park our trailer we had to wait for people to pull out. Now the boat ramp at the resort is AWFUL you have to pull your boat and trailer between 2 rows of cars and trucks we had 1 inch on either side of our trailer then you have to pull up and go around a curve to back into the tight fitting ramp, during a holiday its almost impossible to get a slip so you have to pull out your boat and even after a lot of people left we had to come in early to make sure we got one. We finally found another boat ramp almost next door which is so much better highly recommend that. The rooms were clean but the older rooms the A/C wasn't great but one of our friends had the newer room and room was nice and cold. The best part of the place was the 3 grills and the covered picnic tables. Would I stay here again probably not we already decided to just rent a house on the water next time less stress.

    3
    « Needs TLC »

    Great location but rooms aren't fairing very well since the renovation 2-3 years ago. Breakfast is good, well done. Staff is better now that a new GM is in place. Price for room quality is not in line. Before the renovation, room rate was 85-90, since update 135 but rooms are not being maintained very well.

    2
    « Your average BW. »

    Never updated. Why is it they believe we want the same 50's looking hotel. I guess they don't update them so people can re live the hotels hey stayed in when they were kids! Honestly, this is what I call camping. Dirty walls, same old bed skirts and pictures. The sheets were clean but the towels were old and stained.If hotels in Florida are anywhere near water they refuse to change them. They look old and run down. I would call this the red neck riviera. The area could be nice, but people don't care if they can bunk ten family members into one room. They were next door to us! If you want the same old BW on the hwy this one fits your needs. Next time we will keep driving on home! We paid over $100 for the one night stay--- too much for re- living the old BW experience. Should be called the old western hotel. My parents wouldn't have paid this much for the same room/ camping experience. I wonder if the kids next door will come back?

    5
    « Nice stay »

    Great location - right on Kings Bay with a boat launch. Nice breakfast buffet. Well stocked, clean. Rooms are in the middle of remodeling. Our room had been updated, but the AC smelled musty, as it does in most places near the water with high humidity. Room was otherwise clean and comfortable.

    5
    « Fun Family Weekend »

    We had 4 rooms for the opening of scallop season. The staff was friendly and helpful. The boat dockage was great and so was the breakfast. We enjoyed having the restaurant next door with the live music. The outdoor grill area worked out great when we grilled steaks the first night.

    4
    « Overnight stay »

    Updates not long ago & place looks very nice inside & out. Front Desk & Housekeeping where Great! Housekeeping asked us several times if we needed any thing or extra Coffee. Nice location on Water with 2 great places to eat within a block with one next door

  • 5
    « Nice place on the river »

    This Best Western is in an excellent location. It is right on Crystal River and a dive shop on site to rent boats, get a guide to see manatee, dive, or just cruise the river. All rooms have been recently upgraded and are fresh and clean. Friendly staff. A hot breakfast is included. Pool area with covered picnic tables and gas grills. There is also a restaurant next door with live music and outdoor seating.

    5
    « Beautiful Resort »

    We had an excellent stay at the Best Western in Crystal River. The rooms were extremely clean and the beds were very comfortable. All staff was friendly and helpful. The location cannot be beat if you are traveling to this area.

    5
    « Great Time »

    This hotel is family friendly which includes your fur babies. It has its own boat ramp and boat slips. A restaurant right next door. We have been coming to this hotel for nearly 12 years. They recently remodeled and have expanded their breakfast items. We love this place and will continue going back.

    4
    « Crusin Florida »

    Great location, very friendly and accommodating staff. Enjoyed quiet cocktails at marina, it is off season. Would be an excellent location during manatee season. Diving and snorkeling services on site. Would definitely recommend and plan to return for manatees.

    5
    « Quality product, reasonable price »

    Stayed 2 nites. Hotel recently upgraded, has a great staff. Very clean and has a good breakfast available. Efficient check in and check out. Made another reservation when we checked out. Will be back again during summer with more family in tow. Conveniently located for restaraunts etc.

    5
    « great place to stay »

    I requested a quiet room, and the staff upgraded me to the quietest area of this resort. I had a week long stay to take care of business and to visit friends. the room was clean, and the service was great.

    4
    « Nice location! Clean! »

    We decided on this hotel on a whim and were satisfied with our stay. The room was clean and there was a good, warm breakfast the next morning. It is right next to the dock were you can kayak or go on a tour to swim with the manatees. I definitely would recommend that too!

    4
    « Great Customer Service, VERY clean rooms, Great Location for Boaters. »

    We were told to book here due to being close to shops and such. Well....they are not walking distance....but the hotel was VERY clean. They have a small pool but very nice! You will look out on the dock slips. This is geared more toward boaters and party people. We booked the king balcony room to find we overlooked a mechanics shed for boat motors. SKIP the King rooms....there was no furniture/Chairs to sit on the balcony. The front desk clerk told us people throw them over. LOL. The breakfast buffet was VERY clean and good!!!! This was a great hotel. We must of had new carpet in our room (smelled like new carpet) as we had to check out early due to both of getting headaches every time we entered the room. Had to be the carpet....fumes. But that is not a reason not to visit this hotel.

    4
    « Perfect location if you're going on tours on the Crystal River Resort »

    The hotel itself is fine, nothing fancy, but the staff are very nice. Plus they have a later checkout so that if you're doing a tour on the Crystal River, you can come back and take a shower before you drive out of town.

    4
    « Nicely located »

    Nicely located right on the water. Quiet, plenty of parking, picnic tables and grills provided. Onlu problem with room - no fridge or microwave.. Restaurant is next door, nice variety of food reasonably priced.

  • 4
    « Mostly Enjoyable »

    Nicely situated hotel right on the river. Close to the boardwalk and within walking distance to Cracker's Tiki Bar and Grill. Room was okay except the door did not work properly. We had no fridge or microwave which was a bit disappointing. Overall, would still stay here again.

    5
    « Great place, great service »

    We arrived on a Friday without reservations. They went out of their way to accommodate us. The rooms were good, and the property very well kept. While we only stayed one night, I noticed they offered a wide range of activities for longer stays. A nice pool beside the river, canoeing, kayaking, snorkeling, and a great eatery next door.

    5
    « beautiful view and quiet »

    Hotel staff and the room were awesome. We had a balcony that gave us a view of the water. The picnic area was always clean and the gas grills were available for our us. We were impressed with this extra bonus. Rooms were spacious and included microwave and refrigerator. Atmosphere was so calming and quiet. We will be back. Wonderful hot breakfast each morning

    4
    « Nice Place »

    This hotel was very nice. Staff was friendly. Rooms were clean. Loved the hot tub. The only thing that I can really say negative about it was that the door knob to the room didn't seem to work quite right but other than that it was a great stay and we plan to go back.

    4
    « Comfortable and quiet »

    Odd layout with several small buildings spread over a couple of blocks. Very quiet at night with access to a boardwalk on the waterfront. Breakfast was good and the connected restaurant (Crackers) had very good seafood. Only issue was the lack of a fridge/microwave in the rooms.

    4
    « My stay in Crystal River »

    Hotel staff, exterior of property and location were excellent. Beautiful view from pool deck and Crackers restaurant right next door with a variety of food options and a Tiki Bar was very convenient. Many options avaiable for kayaking, snorkeling and boat tours to see the manatees.

    4
    « Quick stop »

    We stopped here for one night on our way down the west coast of Florida. We were up too early the next morning for breakfast, but the room was nice and the pool area was very pleasant Nicely situated near the river and boats. Well placed hotel for Manatee swimming trip.

    4
    « Very good spot »

    This Best Western like most was very nice. Professional staff, very good location, clean and quiet. Gopd free breakfast too. Lots to choose from. Steps to the 2nd floor were very small for the foot taking things up but overall it was nice.

    5
    « Great time »

    Stayed 5 nights first of April. Saw a manatee swimming around the dock early one morning. Area is famous for them. Room was very nice. Fridge and micro very handy. Pool and spa were clean. Breakfast was fine for the wife and I. Spent a couple hours each morning walking the wonderful trails of Withlacoochee and Ingills parks which were only a few minutes away. Would definitely stay again.

    4
    « A very nice surprise »

    We were traveling to Captiva with a stop over in Dunedin from our home 11 hours away and wanted to split the drive. Initially we had thought we might spend the night in Tallahassee. But after grabbing an early dinner at a nice Mediterranean restaurant there was plenty of day light remaining. So, we decided to drive on and Crystal River looked to be a reasonable target. Using Trip Advisor we found the top rated motels to be fully booked. The Best Westetn was the highest ranked of the remaining choices. I wasn't sure what we would get. We were pleasantly surprised by the attractive layout of the hotel. Then we discovered it backed up to the Bay and that there was a nice boardwalk fronting the water. The view from the boardwalk was very nice. My wife was excited to spot a couple of manatees. The rooms were clean. The staff was friendly. Would gladly return to this spot.

  • 4
    « Very nice and pet friendly »

    This hotel is attractively landscaped and the accommodations clean. Located for easy access for early morning swim with manatees. Was especially nice compared to other pet friendly hotel (LaQuinta) where we stayed in another part of Florida. Rooms at this Best Western were very clean and no pet odors. Staff could not have been nicer, and girls loved the out door pool.

    1
    « Are You Kidding me?!? »

    We did not actually stay at this hotel but I felt so frustrated by who represented it that Im writing this review. My family of 5 are visiting from Michigan and decided to kayak at Crystal River. We paddled out into kings Bay and decided we would head to Crackers for lunch before paddling back. As we approached the restaurant there were two docks out front with various pontoon boats etc in the slips. We noticed one dock had 3 kayaks tied up to it do we figured this is where we were supposed to tie up at. My 14 yr old daughter was able to get off her kayak first and came to help her mom. Well things didn't go well as I was trying to get on to the dock my kayak tipped over and I went under water. I was unable to get onto my kayak again being in nose deep water. As I was treading water and searching for a way out of the murky water a man came over and asked if we were staying at the hotel. We said no and he said "well you need to get off this dock". I said " well I'm not on the dock but I would like to be". I fell in and I can't get out. He turned and walked back without even trying to help me out of the water!! I was in water for 15-20 min with my family trying different ways to get me out. Finally my daughter got into someone's pontoon and put the ladder down for me to climb out. Once on my kayak again we decided to skip lunch and head back but before I did I asked someone on another dock what hotel was next door so I could write this review. I am a 51 yr old woman. I did not decide to take a "swim" in the murky water on purpose! I was embarrassed and mortified that I had fallen in. I want to say Shame on you for not helping me out of the water and for only worrying about someone tying onto the dock. Maybe if you are this concerned about people mistakenly tying up to the wrong dock then you should have it posted somewhere to ward off innocent out of town families from accidentally trying to tie up at the hotel's dock to have lunch. If this is the kind of representation you want from your hotel then so be it. I am calling you out on it

    4
    « Great location, close to lots of activities. »

    The staff were very friendly. We had planned to arrive later on Friday, closer to check in time but decided to drive through the night. When we arrived at 5:00 a.m., the front desk employee gladly checked us into our room. She was also able to quickly help me change room types to an efficiency room with 2 double beds, pull out couch and kitchenette. Room was clean and nice. We liked having a patio area (although no chairs). Also like the tile entrance which was nice for hanging wetsuits, swimsuits, etc. Only drawback is a very tiny bathroom and easy to get messy due to water from the shower. Also they also provide towels for 3 people and we had 5, so we were constantly asking for more towels. Pool & hot tub area was nice & clean. Loved the location near the water and also within walking distance to many restraraunts. Would definitely stay here again.

    3
    « Perfect Boating Amenities - Drab Rooms & Tiny Beds »

    The staff at this hotel were very kind and pleasant. The newly renovated lobby; dining room and pool/dock area's were fresh and inviting. The boat slips and docks were adjacent to all of the hotel rooms which made it convenient for any boating or fishing activities. Unfortunately, we had planned to stay here for a few nights but cut our trip short because the beds were so uncomfortable and the bathrooms were extremely tiny. The beds definitely do not offer the preferred sleeping arrangements as my husband and I are small individuals. They are full size beds at best. It's too bad that more money was not allocated toward renovating the guest rooms. Fortunately for us, the weather was beautiful and allowed us to spend most of our time outside and on the river. Wished the rooms were cleanlier; more comfortable and brighter.

    4
    « Clean with great location on the water »

    This newly renovated hotel was just what we were hoping for. Clean rooms, welcoming staff and a nice location right on the water. Their pool with patio area has a great view of the water and is walking distance to restaurants. The morning breakfast is your typical pancakes, yogurt, eggs, toast, etc. but the staff really makes it a point to have the dining area clean and well stocked throughout the entire mad morning rush. If you're in town to swim with the manatees or kayak the rivers, this is a great, affordable place to stay.

    5
    « Very nice place »

    We originally booked our room at another hotel in town however after reading bad reviews we decided to switch last minute. We are very pleased with our decision. The Best Western in Crystal River was very nice and clean. The breakfast was good and we enjoyed the large breakfast dining area. It was a nice room! My kids enjoyed walking on the paths around the buildings. Ample parking with convenience to our room for loading/unloading.

    4
    « An older hotel, but nice. »

    This hotel is right by the dock so it is great for kayakers. It was clean and the front desk personnel were usually helpful and nice. Make sure you get coupons for area attractions. The breakfast included was very nice. They had everything you could want. The only thing we didn't like was the bathroom. It was too small and it was very hard to keep the floor from flooding because of the type of shower curtain they use. Be aware that it is next door to a restaurant and it can get loud at night and especially on weekends. Cracker's food and service were good. It is next door and easy to get to. You can not walk to 3 sisters. You must go to the chamber of commerce on 19 and take a trolley in or you need to boat there. Conditions for paddling are usually windy. It is not too bad for experienced paddlers. We saw lots of manatees at the springs even though we were not allowed to into the spring itself. The spring is probably not even a mile for paddlers. The hotel is very close to other good paddles. Weeki Wachee is about 35 mintues south. There are other nice springs that are within 30 minutes too.

    5
    « A very pleasant surprise »

    Second year members of our kayaking group from Upstate New York have stayed at the Best Western in Crystal River.We were pleased to see many upgrades,rooms renovated and a beautiful new breakfast room.The hotel staff bent over backward to accommodate our group and everyone had a great time.If you have stayed here in the past come back , if you are considering the Best Western for the first time I know you will not be disappointed.

    5
    « Beautiful rooms and service! »

    Stayed for four nights at this Best Western and it was an excellent experience. Their newly renovated rooms are great. You could easily stay for a month and feel at home. The breakfast was also very good with a variety of hot and cold offerings. A special thank you to Frances who went out of her way to make me feel welcome and even gave me a ride to the Visitor's Center! Sarah at the Front Desk was also a delight. My kayaking group has stayed here before and I'm sure we'll return next year as well.

    4
    « great location restaruant next store on river »

    great location restaurant next store on river nice views of the river. able to park your car outside of your room, if on first floor. If you are in a hurry to get into your room right away, make sure the front desk is aware of that. We waited 2 hrs to get into our room with at reservations that was called in at 2:30 and we arrived at 4:00 and waited until 6pm. They did give us a lower rate for our room when we checked out.

  • 4
    « nice upgrades »

    was very nice to see some upgrades being done and it was good to have staff out and walking around making sure people were happy. more family friendly than before staff was very helpful with any needs definitely cleaner that last time I was there

    4
    « Really convenient for Manatee tours »

    Located right on the water, just a few feet from the manatee tours, making it easy to just walk over to the Dive Shop for their 8am Swimming with the Manatees tour! Staff was extremely friendly and helpful, room was clean, and breakfast options were numerous and varied.

    4
    « Very nice »

    The price was worth this find. Very nice room and clean too. The breakfast was wonderful and the lady overseeing the breakfast are was extremely nice and helpful. We would definitely stay there again on our next trip to Florida.

    4
    « A relaxing place to stay »

    Very good restaurants, one next door and the other 4 doors to the right. Excellent sea food. The water is behind the restaurants with many boats docking . There are many birds including Pelicans to watch while eating or having a cocktail from the bar.

    4
    « Comfort and convenience »

    We called in to check if there was a vacancy here as we did not want to struggle with finding a room in Tampa later. We could not have been more pleased! The rooms are extremely comfortable and well appointed. The onsite laundry was a real bonus.The breakfast was included. This is a large resort and is noted for its fishing and diving experiences. We were just there overnight but it was a delight.

    5
    « great place to stay! »

    check-in with Kay was very friendly and fast! I told her it was a birthday get away and she gave us an upstairs room facing the pool and river beautiful! The room was very clean new air/heater worked great and the filter squeeky clean! They even had a remote control in wrapper in the drawer that said it was disinfected!! And the free breakfast was the best I have seen yet! They had so much food from fresh coffee,tea juices, hot chocolate, eggs, sausage bagels,whole grain bread,danish,pancakes and make your own waffles, oatmeal, grits,yogurt everything was great!!! The staff were all very friendly! It was pet friendly and safe! Restaurant next door was also fast and friendly a little pricey but good amount of food and taste great! The beds and pillows were excellant!! restful night sleep! We live in south florida and will be back soon!!

    3
    « OK for 1 or 2 nights »

    As a lot of the hotels in Florida (coast) it's an expensive hotel. Breakfast is standard, rooms OK. Due to the fact that a lot of diving groups start more or less in front of the hotel it can be loud in the morning hours. But: Great place to start manatee tours !!! :)

    5
    « Excellent-just that simple! »

    From the time I entered the office I was impressed with the welcoming and clean, fresh atmosphere, including the desk clerks friendliness. I found the room to be roomy, clean, quiet, and with a view of the water from our window. The bed was very comfortable and we enjoyed a perfect nights sleep. My room number was 4101 and was located on the ground floor directly behind the office and convenient to the breakfast area which was also the cleanest, roomiest, and best continental breakfast selection we have had at any motel, on any trip. The location is great for just an overnight stay or for a Manatee viewing trip with cruises leaving the dock on the properties. Next door and within walking distance is a downhome restaurant (called Crackers) with very good food (primarily seafood) and large helpings at reasonable prices. I read reviews which stated it was noisy, which must have been in a different building from ours, as we had no problems at all with noise. I cannot answer for anyone but my wife and I, and we were totally satisfied. For what it's worth we have been in all 50 states numerous times, which may lend validity to our opinions. Hope this helps.

    3
    « Better than expected »

    Location, location, location! I have to say again excellent location! Beautiful views! Rooms are average but clean. Staff was very friendly and helpful. Pool and hot tub was clean with good views. Breakfast was pretty good if you like continental breakfast.

    4
    « Nice hotel, close to Crackers Rest and activities »

    This hotel is nicely equipped and next door to a great restaurant so you don't have to drive after having a drink. Last year saw manatees outside the restaurant. Next to a dive shop for snorkeling adventures. Convenient to town and shopping. The price is fair for what you get and where you are.

  • 3
    « Perfect location for Manatee tours but below expectaions »

    The hote is at a perfect location for Manatee tours. WIFI is perfect in the room. Staff were friendly and helpful. Hotel is fit for the purpose - watch the manatees. The room is extreamly loud, you can perfectly hear your neighbour... The doors are locking so loud as well. Walls are very thin.

    4
    « Great hotel for the price »

    We stayed here to certify scuba divers and the staff was very accomadatong the rooms clean and the breakfast buffet was good too. They've moved the breakfast to a larger room to accommodate more people. Recently renovated. They care about their hotel and it shows.

    4
    « Great location, basic, clean and nice »

    We stopped here at the last minute, finding a room available at this riverfront spot on Valentine's Day. We were eating at Cracker's, a great restaurant next door, thinking about lodging, when we noticed this hotel next door. A call to the front desk had us a room after our dinner. Our room had no fridge or microwave, had the spaces for them, but no appliances. They told us up front, and it didn't matter to us. Everything looked recently updated. The linens and towels fresh and clean, really great breakfast room. Only negative is no elevators in our building, we made it up, but if you have issues with stairs, ask. Great spot. Lots of scuba divers!

    3
    « "Recently renovated" »

    We stay at BW regularly and this BW was just below par. They advertise with recently renovated rooms which leaves me 2 questions: 1. How recent is recent? 2. Who did the renovations? The rooms just looked tired, the airco was beyond loud, the matrasses were comfy but the box spring part of the bed made this horrific sound every time you moved. The whole rooms just looked tired and worn

    4
    « Dated but clean »

    Room clean but dated to older Best Westerns. Bathroom & shower in a very small area. Floor can be slippery there. No bath mat. Our room had 2 smallish double beds. They were on box springs with a very thick mattress. It made it interesting climbing in bed. Friends in next room did not have that problem. Staff was pleasant. There was a small pool & hot tub at end of the parking lot near the water's edge. Llounge area with chairs were set up. Hot tub looked inviting, but air was chilly the night we stayed. Location was very close to where we were going to get up early to sim with manatees-Birds Underwater. Parking lot was spacious.

    5
    « Great Time »

    Very clean, nice staff ! Great location with a dive shop attached! The Manatees were awesome. Nice weekend getaway! The complimentary l breakfast was great and the rooms were nice and large .The heated pool and hot tub came in handy. Pet friendly

    4
    « One Night Stand »

    Stayed here for one night during our checkout dives. Room was clean and beds were comfortable. Can walk next door to Crackers for supper. Breakfast was fresh and hot. Plenty of parking for all size vehicles. There is a dive shop located on site that offers Manatee tours. Within walking distance to more food and shops.

    5
    « Location, location »

    Stayed for one night and it was excellent. Very clean and extremely comfortable bed. Right on the water & a manatee sanctuary area. Good restaurant, Crackers, next door. Even had a drink outdoors listening to some live reggae music. Overall, we were quite happy!

    4
    « Diver's Delight! »

    Great location for diving and snorkel trips with the manatees. Dive shop right on site and the property is waterfront (working waterfront docks). The hotel is recently renovated it appears. Room was well furnished and fresh. Firm beds. Not overly big or small room. It was missing a refrigerator though. Staff was friendly and the free breakfast buffet was extensive and ready to go at 6:30 AM. Overall I'm becoming a big fan of Best Westerns. They're my USA road trip friends!

    5
    « Manatee heaven trip »

    This hotel rates amongst the highest. I've stayed at top notch hotels and this is one of them. Very convenient, clean, and at a price that is very competitive. I highly recommend staying there if you are ever in the area.

  • 4
    « One Stop for Family Fun »

    We were a party of eight friends and family renting several rooms and arriving from different places. I found this hotel to be a great experience. There was plenty of things to keep you occupied at the hotel, pool, hot tub, picnic area, waterfront lounge. It was close to walk to a few restaurants and shops. We enjoyed that it is pet friendly. The restaurant on premises, Crackers is really good and it has both indoor dinning and a Tiki bar. The portions are beyond generous. The staff at the hotel were friendly and helpful. The rooms were adequate. We had a fridge with a small freezer. The dive shop is on premises and they were exceptional. My only negative was that my boyfriend thought the bathroom had an odor. (Thus 4 stars). We left the door open with the fan on for this reason. I never noticed it myself. They are undergoing a remodel but any work did not disturb us. What I really enjoyed about this hotel was that you could be dropped off here and find plenty to do without getting into your car. People can eat the included breakfast whenever they want. Some of us took trips from the dive shop while others stayed put and enjoyed relaxing. For this reason its a great place for extended family or groups.

    5
    « pleasure »

    All around nice everything, pool, breakfast area, front desk, room and close to nice restaurants and sight seeing places. The room attendants were very friendly and we received every extra items we requestly promply.

    5
    « Fantastic customer service!! »

    Sarah at the front desk, if only every Best Western had you working for them... You made our visit spectacular! Thank you for your help and recommendations. Thank you for going above and beyond during our stay. We would choose this BW location again because of you! Breakfasts were good, nice selection and variance on different days. Our room was clean and in good repair. The beds are smaller than are really comfortable for two adults (full size), but everything was clean and we had a great visit. The only down side to our visit was the construction project going on that had direct stair access blocked off. It was a huge pain to lug all our bags "around our fingers to get to our thumb" so to speak, but not something that would make us lower our rating. This location is perfect if planning any water trips out with the dive shop that is located directly behind the motel. Great job BW Crystal River!!!

    5
    « Great place for a family stay »

    We arrived here after a very cold night in Syracuse, NY. The lady at the front desk was ready for us and she was just great. I had booked a water view room and we got one. The balcony offered some great views of the Crystal River and the boat docks. The room was definitely "tired" but was clean and that is what is important. We had no interruption from other rooms during our stay and did not notice any unusual smells (as read in previous reviews). Breakfast, while standard fare, was put out early and was plentiful. The pool here was wonderful. While it is just a standard hotel pool, there is a large deck and it is located only a few feet away from the water. You could sit here all day with a drink and have plenty to see, both people and wildlife. Crystal River has Osprey nests on top of posts all over town, so you can see plenty of these gorgeous birds around. This hotel is right on the water and there is a nice boardwalk along the river that ends at Crackers restaurant. Very nice as you could walk over, have a bite and some drinks and not worry about having to drive back.

    5
    « PLEASURE VACATION »

    Had a great time will go back.... Was there for 3 days and not one problem... Great location plan on going back with family in the summer time. Will recommend to anyone to go and enjoy this place you will not be disappointed

    5
    « great hotel »

    hotel compleatly redone, amazing change, will be going back to this hotel when in northern fl. wonderful view from the pool and fishing boat docks waiting for the tarpon fish coming in to get fed. had amazing room next to crackers bar and had great food and liquids try the stuffed mushroom caps and coconut shrimp, you do not have to have an entree

    4
    « Nice place »

    Nice hotel. Amazing staff. Was under some construction. Perfect place for boat lovers. Manatee tours and nice docks. Staff was great and very helpful. Love the area as well. Very historic town. Great little downtown area with lots to see.

    4
    « Inprovments make a difference »

    I've stayed at this place before and this trip I was pleasantly surprised at the improvements that have been made. Rooms that have been refurbished and don't smell like smoke. The new expanded breakfast area is great. The hot tub has always been my favorite!!!

    3
    « Great location but.... »

    The Best Western is located right on King's Bay, a great location for seeing the manatees, which is what we visited Crystal River for. Everyone was very nice and helpful. And our room LOOKED clean but smelled terribly musty. It gave me a terrible headache and allergy symptoms. For the price I paid, I expected much more. But again, great location.

    5
    « Great place to swim with the Manatees »

    The rooms are recently renovated. Not an elegant hotel but reasonably price, clean and quite comfortable. This hotel has a dive shop on the property which make swimming with the Manatees very easy. You can rent everything you need. The pool and hot tub allow relaxation after a day on the water.

  • 4
    « Great location with recently updated rooms and I will be back! »

    I've stayed here many times in the past due to its location and closeness to Crackers and Charlie's Fish House restaurants (both within walking distance). I was pleasantly surprised to find out that the rooms had been updated and my room was well-appointed and comfy. In case it makes a difference to someone, all rooms, to my knowledge, have exterior entrances. On this trip, I enjoyed a pretty view of the harbor from my room. Complimentary breakfast included usual fare. Staff was pleasant and accommodating.

    4
    « Birthday trip »

    We were fairly pleased with this hotel. It was clean, which is my biggest concern when it comes to hotels. There is a nice pool and BIG hot tub, which is right by the docks. The lobby and dining room are nice and up to date. I guess I would have been SUPER pleased if I were not expecting a "bay view". Well, if you stand outside the front door and squint your eyes, you can see the bay view. I guess I was lead to believe that the view would be from the window of my room, haha. All that aside, we enjoyed our stay and would stay here again when in Crystal River. We enjoyed kayaking and visiting Homosassa Springs wildlife park. Crackers Restaurant, right next door, was GREAT!!

    5
    « Very Comfortable »

    This hotel is outstanding in its location and comfort. Enjoyed the rest and relaxation and boat ride on the river. We loved the convenience of nearby café and small shops. Very friendly people and great attitudes.

    1
    « worst experience ever »

    This hotel does not honor special requests,even when made months in advance. Have bad knees and were given rooms on 2nd floor. Staff was rude and not helpful at all,like they wanted you in and out.Breakfast food was terrible and closed earlier than most Best Westerns so a lot of guests like my self had to eat out. Never again stay here!

    5
    « Florida Vacation »

    All of the employees were very helpful, courteous, and professional. Had tours scheduled in the morning and it was no problem getting a late check out. The location of the hotel for our dive/snorkeling excursion was excellent.

    4
    « A+ Best Western »

    Our stay was better than we expected. Front desk was helpful and friendly, free continental breakfast, located right on the river, clean room, pool and hot tub area taking care off, even has BBQ grilles to use with picnic area and within walking distance to a few restaurants. Would recommend.

    5
    « Great place to stay! »

    Right on the water with manatee river rides available. Great staff, cleanliness and rates! Remodeled rooms, great free breakfast, water boardwalk to good restaurant next door. Manager, Francis, is great!

    3
    « Meh.... »

    The location was nice but the layout of the hotel was odd. Everything was spread out. Also, the bed was so uncomfortable and the bathroom was old and extremely small. I personally, would not stay there again. I would recommend looking into another hotel.

    3
    « Maybe »

    We stayed at this hotel twice while on this vacation. The first stay we had excellent service at the front desk and a great room.So on our way from North Florida back to the airport, we stayed there again. The second time the first room we were assigned reeked of smoke. We then asked for a different room, and that room smelled like mold. So, we went back to the person at the front desk and asked for our money back. We got no apology, she was brusque and curt. From there we went over to the Hampton Inn and that went fine.

    4
    « Very nice! »

    Lovely area to stay. We had originally planned to stay four days, but we became bored,and decided to return home. Rooms were nice and clean and staff very friendly. Breakfast was okay, not as plentiful as the BW in Arlington, Va. Coffee nice and hotel and the gal in the area was funny, as we tried to teach her Spanish. The only complaint was the fact that the area where we roomed, the walls were very thin,and not only did my husband snore, but also the two gentlemen next to us. Being that the hotel did not have too many guests, I feel that the guests should have been placed further apart. Would I stay there again? Definitely! Being on the water is always a treat for us.

  • 5
    « Fishing Fun »

    The hotel was clean and very big. If you want to stay a while you can even cook with everything you need in the room. My husband and I go so we can fish the beautiful water in Crystal river. I loved the new carpet, the kitchen was beautiful and they added computers in the lobby. Being right next to the dive shop is awesome so we were able to leave our boat in the water overnight safely.

    5
    « Crystal River ! »

    We are celebrating our 50th wedding anniversary and everyone was most helpful. We were given an upgrade for our room (one with a balcony overlooking the water). The hotel is newly refurbished and it shows. The breakfast room is spacious and bright. The pool is spotless as is the spa. Everything about this resort is lovely.

    4
    « Always Good to Com Back Here! »

    Very friendly staff and always hard at work. The new beds are terrific and the new furniture as well. Can't beat the view! They now offer a full breakfast, for free, not just a continental. It's very convenient to rent pontoon boats as the dive shop is right on the premises.

    5
    « It is not your average Best Western »

    Newly remodeled rooms, great beds & pillows, HUGE breakfast room, Bar B Q area, covered patio, pool, hot tub, motel is on the water, nice and helpful employees, wonderful motel manager .Covered deck off breakfast room with art work is a must see & comfortable.

    4
    « Really nice! »

    We have stayed there years before and it was OK. Not usually my favorite kind of place but they have refurbished everything. Everything is new. New high quality mattress, four fluffy pillows per bed, new bedding and carpeting. It was really nice and clean. They have s good breakfast buffet. We will stay there again.

 

Getting to the hotel ...

All directions
·From: From:All Directions . Take US Highway 19 and 98 North. The BEST WESTERN Crystal River Resort is located 1 mile north of Highway 44.