BEST WESTERN Hotel Chicagoland - Countryside,  Countryside

4.0/5  - based on 285 guest reviews.
6251 Joliet Road, 60525-3958, Countryside, United States - See map
+1 708 354 5200 +1 708 354 1329

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 285 traveler reviews
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Stay at this recently renovated Countryside, IL hotel, close to the Brookfield Zoo and many other Chicago attractions, located on Old Route 66! The BEST WESTERN Chicagoland-Countryside is a charming Countryside hotel offering the best in amenities, customer service and accommodations at an affordable rate. The hotel is located a few miles outside of downtown Chicago. Hotel guests will find convenient access to favorite Chicago area attractions including the Willis Tower, Toyota Park, the Navy Pier, the Shedd Aquarium and Wrigley Field. The hotel is also close to Chicago Midway International Airport and Chicago O'Hare International Airport. Business travelers will be minutes from LaGrange Hospital, the Edward Hines, Jr. VA Hospital, Electro Motive Diesel-General Motors Division and Dayton Freight Lines, Incorporated. This Countryside, Illinois hotel features spaciously appointed guest rooms, each complete with a microwave, refrigerator, high-speed Internet access and cable satellite television. Guests will wake each morning to a delicious complimentary full hot breakfast. Additional amenities at this hotel in Countryside include a fitness center, business center and valet laundry service. For an enjoyable stay near Chicago, make a reservation at the BEST WESTERN Chicagoland-Countryside!

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Room 1

Guest reviews


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based on 285 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
134
Verygood
 
95
Medium
 
38
Poor
 
11
Horrible
 
7
Business Business 62
Couples Couples 50
Family Family 120
Friends getaway Friends getaway 26
Solo travel Solo travel 23
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Chicagoland - Countryside,Countryside
  • 5
    « Very Nice Stay »

    This Best Western is fantastic! I will definitely stay here again if we are in the area again. Easy to get to and a huge parking lot. Staff very friendly. The entry area was very nice and some of us sat there visiting til about 3am. The gentleman at the desk even turned on some music for us but said we couldn't turn it up too much as there were guests trying to sleep.....which we TOTALLY understood! He also answered all our questions in detailed conversation rather than a quick annoyed reply. The room was very clean, cheery décor and comfy beds. Coffee maker, microwave and fridge are all a nice touch to a hotel room! They have a nice variety for breakfast and I was pleasantly surprised at how good the biscuits and gravy were and HOT! Enjoyed our stay very much and highly recommend this Best Western!

    4
    « Good Place to Stay »

    We had a morning flight out of Midway and wanted to stay at a reasonably priced hotel fairly near the airport. This fit the bill. The Best Western Chicagoland - Countryside is a nice hotel with clean and comfortable rooms. We printed our boarding passes at the hotel and in the morning we took the Stevenson Expressway to Midway. You have to plan some extra time if you are traveling during rush hour.

    4
    « Delicious breakfast variety in "new" hotel »

    My last experience with this property was several years ago when it was a Hampton Inn, and at that time there were several problems. New chain owners have extensively remodeled and it is now a lovely place. Hot breakfast was a treat as the egg & meat options varied every day. We stayed a week and ate something different every morning! All of the staff members were friendly and helpful. Will stay again our next trip to this area.

    5
    « Perfect for Nearby Wedding »

    We had a wedding at the Holiday Inn however there were two other weddings that same night! We waited too long so was unable to get a room at the hotel. So glad we couldn't because the Best Western next door (located in same parking lot) is a great value! The hotel is newly remodeled/updated and very clean! We were pleasantly surprised when we entered the lobby (free coffee and cookies)! The room was 1 king bed and very spacious including the bathroom. We did not enjoy the free breakfast the next morning. We would definitely recommend staying here if you have a wedding at the Holiday Inn!

    5
    « Just one night »

    Room was very nice, clean, breakfast was delish. Close to Brookside zoo which was nice. Staff was very courteous. I wish we could have stayed longer. Close to midway airport and the rental car return.

    5
    « Central located, easy in and out of the downtown Chicago Area, »

    Great location for those wanting to travel into the City of Chicago or out to the far Western Suburbs. Easy access to Interstate 55, Midway Airport accessible as well. Public transportation in the form of bus routes and train available. Plenty of parking. Clean and quiet rooms. Morning breakfast is typical, food is self serve. Hot and ready. Eating area is clean. Restrooms accessible on the lower level. ADA accessible. Staff friendly and polite.

    5
    « Clean and Quiet »

    Despite the number of people who seemed to be staying there, our room was very quiet! Room and beds were clean and comfortable. Staff was always pleasant, especially the lovely lady in the breakfast area!

    4
    « Excellent »

    A great place to stay when attending a function at the adjacent William Tell. It's comfortable and quite. The rooms are clean. The breakfast buffet serves a good selection of hot food and dry cereals, juices and there is always coffee brewing..

    5
    « Great value »

    Very good value! Clean, and very nice. Staff was helpful and pleasant upon check-in and check-out. Rooms and common areas were very clean and nicely decorated. Would recommend this hotel to anyone looking to stay close to Midway as it is only about a 15-20 minute drive to the airport.

    4
    « Best Western is one of my favorite. »

    I am almost always happy with the Best Western hotels we stay in. In fact, Best Western is the only hotel chain to which we have a "rewards" card. We prefer Best Western for their consistency, breakfast, quality, and price.

  • 5
    « chicago was a surprise »

    i checked into the best western to meet family for a reunion, The place was clean smelled wonderful and the desk staff was on the ball and friendly. The free breakfast and 24 hr coffee bar sold me on coming back to chicago and staying at a best western.

    1
    « BUGS IN ROOM »

    Ants were all over entertainment center.. and two spiders crawled on me at aprox 230 am. Would recommend checking the room completely before unpacking your things And of coarse they had no other rooms so I had to stay in that room. Of coarse they said they would call pest control right away.

    4
    « Helpful in an emergency »

    We used this hotel because it was close to the relatives we were visiting. A health crisis occurred in the family and we had to extend our stay for 3 days. Even though the hotel was booked they found a way to extend our stay in the same room. Thanks so much!

    5
    « Convenient, Good Value »

    Nice rooms, friendly staff, convenient to events planned in the area. Nice spread of breakfast items and the computers with internet were handy. Good shopping and restaurants nearby and in the distance you could see downtown Chicago.

    4
    « Good Deal »

    This is a good deal and convenient to get to downtown Chicago. Breakfast if good compared to many hotels. Many nice restaurants in the area. I especially like JC George's for family style dinner and Ledo's pizza for their shrimp. There's also a small Thai place about 1.5 miles north that is good.

    5
    « Flight out of Midway airport »

    Very clean, comfortable, in a good area where there are restaurants, shopping center, gas. Pleasant check-out. Even though we had to depart at 6AM they had a continental breakfast lay out with fresh fruit, cereal, coffee, juice, large variety of toast and muffins Internet worked easily to print out our boarding passes. Wifi worked good even on the 6th floor.

    5
    « Great Place To Stay! »

    Great place to stay while in the Chicago Area---Convenient, easy reach of downtown. Great Price. This was my first visit to a Best Western and I will be staying here again. People friendly, convenient parking and a great breakfast!

    3
    « Hotel OK, Internet horrible. »

    Hotel is actually quite nice. Rooms are newer, clean and comfortable. Room are equipped with a fridge and microwave. It is getting more common not to have them in the rooms at other hotels. Breakfast is good, has all the items necessary to have a decent breakfast. Television programming is decent. There is no pool at this location, but has a work out facility. My biggest complaint is the internet. It is horrible. It takes forever to load any page, and is almost unusable. I have to check in for my flight, and will probably have to go down to the business center to log in and check in for my flight. If they could fix this, it would make a big difference. I probably won't come back here because of the internet.

    3
    « Not Terrible, Not Great, Very Much Average »

    We stayed here a few years back and the property hasn't improved much or changed, at least not visibly. Our room had ants and a few spiders in it, which we cleaned up ourselves (we travel a lot and carry cleaning supplies since some hotels seem challenged). The bed was somewhere between uncomfortable and average, good for a few nights, but I wouldn't trust my back on if for longer. The TV was bolted to a dresser and couldn't be moved. Problem is, you could only see the TV if on the bed, not from the desk or other areas of the room. Smokers hang out just outside the main entrance. The hotel seems to house a lot of temporary construction workers, many of whom smoke. Almost every time we re-entered the hotel, the smell of smoke lingered around the entry. I'd suggest the hotel enforce smoking regulations, and post a sign about how far from the entrance smokers should be. The only reason I give an Average is the breakfast was decent, workers nice and attentive, and location good. The hotel itself leaves something to be desired. For the price paid, it's doubtful we'll be back.

    4
    « Good Hotel.....but a bit over priced »

    Very good hotel, great breakfast but the price can be within 100$ based on the amenities they provide. Also the location is quite far away from the downtown Chicago and difficult to find. Checkout staff was good but not the checkin staff at night.

  • 5
    « Best Western Plus Chicagoland-Countryside »

    Stayed here three days on a brief trip to visit family. Booked room with two double beds and the accommodation was excellent. Room had everything one needs to have a pleasant stay: microwave, iron and ironing board, coffee maker, small refrigerator, generous amounts of storage with wardrobe and chest of drawers. Bathroom was clean with fresh towels, which were changed each day. Bed was firm and pillows were comfortable. Could adjust room temperature and air conditioning system kept room nice and cool at night. Morning breakfasts were well prepared. One morning they served mini ham and cheese omelets, sausages, cereals, breads, fruits, waffles, and yogurts. The next morning they served mini cheese omelets and biscuits and gravy. Check in and check out was fast and their front desk staff is very courteous and friendly. I cannot say enough good things about this place and will stay here again when visiting Chicago.

    5
    « Great place »

    Nice and clean hotel located close to Interstate 55 and 294. The area is calm and tranquil with a few restaurants around and even a shopping plaza. Friendly receptionists and good breakfast complete the offering by providing a good value for the price. Totally recommendable and I will be back if I pass through the area.

    4
    « stay in chicago »

    Recently renovated hotel in rooms and lobby area. Gym facilities excellent. Breakfast service had a real good variety of items, and main entrees varied on a daily basis. Very good value for a hotel a few miles from two major airports. Only issues included AC system which did not appear to be part of renovation effort and lack of hotel swimming pool. .

    5
    « Chicago Open Air Festival Stay »

    Staff was great and the room was clean. Couldn't ask for much more. I was in town for the Chicago Open Air Festival. I have always had great service staying at any Best Western, anywhere in the country. If you need somewhere to stay, close to Toyota Park, stay here.

    5
    « Soothing, clean, comfortable »

    My friend and I stayed here to attend a nearby visitation and funeral. The front desk staff was very efficient and friendly. The common areas as well as our room were immaculate. It was a quiet, soothing place to return to after the visitation, to settle in, watch a movie and regroup. Good, hot breakfast the next day before we set off for the funeral. Everything was modern and updated, which made staying here a very nice experience during a difficult time. Would highly recommend!

    5
    « Good option to stay at a reasonable price! »

    I stayed at this hotel for a couple of days while visiting chicago as I was taking my brother to see some of the popular attractions of thr city. Check in and out: Our checkin was fast. The staff was friendly and gave us a couple of bottles of water at our arrival at no charge.8Check out was also fast. Location: We looked for a hotel close to downtown, however we could not find a good choice at a reasonable price. We decided then to look at the Midway airport area, where we found this one. We drove our car to downtown a couple of times. It was20 to 25 minute away, which is still ok, considering the traffic in chicago. Room: We requested a double queen bed. The room was clean and we had a nice stay. Rate: we found a rate a little above $100. We thought it was ok as there were other more expensive options . Others: - Parking is included, so you dont really pay extra - which is a challenge when you look for a place close to downtown. - Breakfast was included. - Not too far from downtown (20 to 25 minutes) I would definitely consider staying here again.

    3
    « Launchpad for Route 66 Tour »

    Clean, comfortable accommodation on the outskirts of Chicago. It's conveniently located right on Historic Route 66 and we stayed overnight at the start of our tour. The breakfast and coffee's not too bad either.

    4
    « Shorf Stay Trip »

    Overall quite satisfactory considering price and location. Easily accessible due to location near Hwys I 294 & I 55 and only 15 mins drive to downtown Chicago. Only disappointment is that there is not many restaurant around to choose from, although there is a great super market, Tony's down the road.

    2
    « No respect for other guest »

    Had to have shower looked at. I pulled hard enough I thought water should turn on. Front desk sent man up to look at it. He just jerked on it and it came on. I was afraid I was going to break it, Worked fine after seeing how hard you had to jerk it and push to turn off. I had to turn on for my wife because she couldn't pull hard enough. The morning we checked out they were having a car show. They let the cars park right at the front door. There was no way we could pull up and load our baggage. No respect for customers.!! The whole lot out next to road was empty. Our last night our floor had all kind of noise and door slamming going on at midnight until 130 am, Looked like same people involved with car show. Breakfast was cold. Omelets and biscuits were cold even though were kept in warmer. We ride motorcycles(not this time) in groups and have stayed at Best Westerns because we are HOGS and Rider Rewards members. They have let us park bikes under awing before But we always respect others and leave driveway open. Had to double flush toilets. Room key had to be reprogramed after being away all day. Several other guest discussed same problem. No Ice maker on our floor. Just an empty room with sign telling us where Ice was located .

    5
    « Stay at Best WesternCountryside, Il »

    I always look forward to my stay at the Best western in Countryside, IL as I have done for many years. I have come to know many of the employees who are helpful and friendly. When visiting the Chicagoland area I will always stay at the Best Western.

  • 4
    « Nice hotel in a convenient spot »

    Stayed here recently for one night while visiting Chicago for a game. Staff were friendly and the hotel room was very nice. We drove from the hotel to the train station at midway airport and parked there ($5 for a day) and took the orange line into the city center ($3 single trip, and takes about 25 mins). This worked out very well. It is about a 10-15 minute drive from the hotel to the station. There are closer hotels to the station but they were full, and this one was in a good area. The breakfast was only okay, with no eggs, sausages or bacon, but an egg slice and biscuits and gravy,as well as muffins, fruit and cereal. Overall it was a nice place and good value.

    4
    « Good enough for Chicago Travel »

    Our family stayed for 3 nights in this Motel to travel Chicago. The building of this motel was very modern and new. Very large space of parking lot!!! In weekend, you can reach Chicago downtown in around 30 minutes. But, If you are in weekdays, expand more 20 minutes. Everything was Good except one thing. There is NO POOL !!!

    5
    « Clean Nicer Than Expected! »

    I wasn't expecting much for a 2 star establishment but it was better than I expected. The room was clean, quiet, the staff was very friendly, and breakfast was included. And best of all parking was FREE! A little overpriced but to be fair we were there during the Blues Festival and graduation time so all rooms in the area were overpriced. I would stay here again.

    4
    « Affordable, clean hotel »

    We spent one night at this Best Western while on a family trip. The hotel lobby was clean and welcoming. Our room had a king-sized bed and the room was comfortable and very clean also. A refrigerator and microwave were included, which was a nice convenience not found everywhere. The included continental breakfast was basic (waffles, fruit, items to make breakfast sandwiches) but they kept it well stocked and fresh. The location was in a safe and quiet neighborhood, with a wide variety of fast food and other restaurants within a couple of blocks. While we did not drive into downtown Chicago, you could see a view of the skyline from the parking lot, and we think that you might be able to see it if you are on a top floor north-facing room. The drive downtown would have been under an hour. We were a short and easy drive to the Brookfield Zoo. We would stay here again if we're traveling in the area.

    5
    « Safe, comfortable, quiet »

    This hotel is a good deal for the area, and it is very secure and comfortable. Indoors, you do not realize how close you are to a busy intersection with shopping and food choices. You are a few miles from La Grange and mass transit to downtown Chicago.

    3
    « Could be better »

    I have stayed at many hotels in the past year for work. I have to go where work sends me as far as hotels. The cont. breakfast at best western is well, I will just get fruit and stop somewhere to eat. Coffee is bad and the food is either really greasy or just not worth eating.

    4
    « A great place to stay »

    This hotel was picked because of the proximity to the bowling alley next door, but it turned out to be one of the better hotels we have stayed at for our bowling tournaments. The hotel was clean, the staff was efficient, and the breakfast was excellent!

    4
    « Comfort the Service »

    Room with king size bed was clean and contained a microwave, fridge, and coffee maker. Bed was comfortable and bath was stocked with good products and plenty of towels. Josh at the desk is very helpful and is customer orientated. Not a fan of continental breakfast, and the hot breakfast was bland. The breakfast area was clean and well stocked, and the staff attentive. One can walk next door to the bowling alley and get a really good breakfast at a good price. I'd stay in the hotel again.

    5
    « warm welcome »

    Excellent service, nice clean room. Good breakfast, clean eating area. I called other Best Westerns near by and wasn't treated as well as this one. Comfy beds, easy parking. Highly recomnend, I will return

    5
    « Satisfied »

    Hotel lobby and rooms were clean. Comfortable bed and shower. Free Wi-fi. Had hot eggs and meat at breakfast, with the usual muffins, cereal, fruit. Overall, great stay for the price. Just 20 miles from downtown Chicago. I would recommend to anyone staying in the Chicago area.

  • 5
    « noon »

    overall excellent, just everything is excellent. I would recommend this hotel to anyone. great service, very clean, nice and comfortable beds. wonderful free breakfast, I just love this place. My kids love it here especially the breakfast. the cleaning service is great. the front desk will assist you at anytime.

    5
    « Clean, Quiet and Excellent location »

    I needed a motel close to Chicago. The BW Countryside was perfect. Easy access from I-55 and 40 minutes from the Lincoln Park area. Staff was courteous and professional. The room was clean and quiet. I would definitely stay there again.

    4
    « good hotel for the location »

    The BW countryside is a decent property for the location. It is well located for my business trip needs. it is clean, comfortable, quiet. That's all I want. I don't need a glitzy resort. I'm working! so it was just what I needed.

    4
    « Chicago Trip »

    The hotel was well presented, the rooms were very clean and nicely decorated, the breakfast was high quality and the coffee was above average. Overall, this is one of the nicest Best Westerns in which I have stayed.

    5
    « Excellent motel and area »

    Courteous staff, clean, quiet and priced affordabley. Nice options at the buffet style breakfast as well, for hot and cold items.. The staff offered to arrange a taxi for me to Midway airport and back for $22 each way :) Parking my car at the motel while I traveled was at no extra charge, as I flew out and back to Dallas same day.

    4
    « Pretty Good »

    First time I stayed with BW longer than 2 days. Recommended. Good place for the price you pay. Location close to a outdoor shopping mall, it is pretty convenient. Breakfast is well served and fresh. Internet is not that great though but at least you can check your emails.

    3
    « mediocre hotel »

    Upon check-in the room we received had filthy sheets and bathroom. The second room was ok. The continental breakfast was sparse, with limited fruit. The exercise room had a non-working elliptical, but was able to use the treadmill.

    5
    « best western/midway airport »

    This is a very nice/excellent hotel, I was not expecting it to be so nice and clean, the check in went smooth and even though it was a group check in ahead of me, things went smooth. The breakfast was very nice, I didn't care for the cream beef but everything else was GREAT! It states near Midway, it's not that close, about 30 mins away.

    5
    « GREAT Customer Service »

    We departed this Best Western on 3/17/16 for Kansas. Upon arriving home in Kansas I discovered that I left my book in my room. Inside the book was a bookmark my youngest son made for me when he was 6 years old (he is now 17). It has much sentimental value to me. That night, my husband called the front desk and spoke with Anabel; she was very gracious and helpful. My husband arranged for UPS to pick the book up the following day. They were instructed to see Anabel for the pick up. Several days passed when we realized the book had not delivered to my home as UPS had promised. My husband again called UPS and cancelled the pick up. UPS just could not make this happen. He then called Best Western again. Anabel answered the phone. My husband explained the situation to Anabel, we thought we were out of options. Due to the sentimental attachment I have to the bookmark in this book, Anabel took it upon herself to send the book to me via regular mail. We received the book and bookmark, I am beside myself with joy!!! To think this young lady would be so helpful and go above and beyond the call of duty to make sure I was taken care of.

    4
    « Stayed 4 nights »

    Everything very nice except for the constant running of the toilet. They offered to move me the last night but it wasn't worth the hassle. Other than toilet room was very nice and comfortable. Breakfast was very nice and well stocked and cleaning 9f ros was very sufficient.

  • 5
    « Beautiful Hotel! »

    The remodeling of this Best Western is just gorgeous and they keep everything very clean. The only bad thing was the wi-fi, but it's not a game changer. Still a very nice place to stay when visiting family. It's the only place we'll stay when we come visit my Dad for his birthday

    4
    « Weekend stay »

    The front desk offered excellent customer service. The full breakfast buffet was fantastic with hot and cold offerings of various kinds. The hotel looked newly renovated, was clean and visual aesthetics were wonderful. The buffet area and lobby were very modern looking and was a pleasant place to hang around in. The only complaint we had was the beds were not very comfy. That was the only issue we had. The hotel staff helped us find dining areas within a 5-10 min radius of the hotel and we ended up eating out at a very happening Mexican restaurant where the food was really yummy. Might consider staying there again but the beds were some what of an issue for us as far as comfort. We did not sleep well. Everything else was great.

    4
    « Very nice for a budget hotel »

    My father in law always stays here when visiting Chicago, and since we went for a family trip, we had to stay here too. Not the place that I would have picked as I would have rather stayed downtown, but I was pleasantly surprised at how clean and comfortable the rooms were. The breakfast in the morning was also actually very good. I didn't use the weight room, but I did have to use the business center (which is a couple of computers set up with a printer at the entrance), and that came in really handy when I had to do something for work. Also, this hotel is very inexpensive compared to other Chicago hotels and would probably be a good option for someone on a budget, without sacrificing comfort and amenities. Also, there is free parking which is a plus because the last time my husband and I were in Chicago we stayed at the Sofitel and paid about $60 a night to park. There is also a bowling alley in walking distance to this hotel and it does have a bar. However, you might not find much else around the area that is within walking distance.

    5
    « BEST BEST WESTERN AROUND »

    Check in was easy and went quick. I use my CLC card since I travel for my work. They were very helpful and knew how to bill my card. The rooms are clean and comfortable, the beds are nice and soft, but not too soft. Bathrooms are clean. Food is good. Nice place to stay and I would recommend this place again. Our job requires me to be here for about 2 months, and I will not stay anywhere else. Thank you Best Western!

    5
    « Great hotel »

    My dad and I were traveling to downers grove for my interview at Midwestern University and we stayed at this hotel. It was a nice and clean newly remodeled hotel with very nice rooms. The front desk was very friendly and the breakfast was good. Would recommend this hotel if traveling in this area we really enjoyed our stay!

    5
    « Safe Haven »

    I was in town due to the illness of my brother. I ended up staying two weeks at this hotel and was so pleased with the friendly atmosphere, cleanliness and value of BW Countryside. I came and went at all hours of the day and always felt safe from the parking lot to my room. The laundry was helpful, and a surprise.

    5
    « Great location »

    2nd time I have stayed there & think it's terrific value. Tons of free parking, efficient check in, remodelled rooms - the bathroom in particular was brand spanking new, & great value at a little over $100 for the night. I can never understand why hotels like this get negative reviews. It fits a specific type of traveller & price point very well & if you are looking for all the trimmings go upmarket to a 5 star hotel & pay the price. I particularly like the close proximity to Walmart & the accompanying large strip mall, restaurants, & even a cinema. Close to Midway Airport I can highly recommend this hotel.

    5
    « Great Place »

    Very clean and friendly establishment to stay at. Staff went over and beyond for us under the difficult time in our lives. Thank you all again for making things just a little bit brighter in our lives. Mark G

    4
    « Great Room - Issue with shower »

    The hotel and room were clean and very nice. The staff was very friendly and helpful. We had an issue with no hot water in the shower. Breakfast was good, better than some. Overall nice hotel. We would stay there again.

    1
    « terrible »

    No heat in rooms and this was on new years eve. we complained to front desk, they took us extra blankets to both rooms that we had reserved. why couldn't they given us other rooms.. it was very noisy in hallway and other rooms. the next day when we were going to check out the elevators didn't work. people from house keeping said they don't work. seems that this happens very often .we went from third floor to lobby through stairs luggage and all. as we get to lobby there are around 6 to 8 cops, didn't know what was going on but didn't feel very safe.. there was 4 of us and we just wanted to get out of there as quickly as possible. this was a very poor new years eve that we has due to best western hotel. we travel about 14 to 18 days per year and we had never had such a bad experience.

  • 5
    « read reviews out of 10 2 were negative...It was beautiful found out it was remolded in this last year. It was very cle »

    I read 10 reviews 2 were negative...It was beautiful found out it was remolded in this last year. It was very clean and sparkling for the Christmas season,. Everyone was very helpful and friendly. Bed was very comfortable. They seem busy, I was happy for them about that. Food was good spacious seating with windows, with several TV. I will use this again when I drive into Chicago to visit my friends. this Hotel is within 20 of Midway. 10min of Brookfield ZOO. 10 min of Joliet Mall, about 35min of down town Chicago. Several little towns has wonderful walking area and restaurant

    5
    « Visiting Family »

    This Best Western met all of our expectations for a weekend trip! The staff was friendly, rooms were clean and comfortable, parking was ample and the breakfast items were fresh. Would also recommend for business.

    4
    « Close to Famliy »

    Needed a hotel close to family for the night, this worked out perfect. This is our second stay at this hotel, works out every time. Clean rooms, friendly staff nice breakfast. Close to good restaurants in Countryside/ Lagrange area.

    5
    « A good Motel »

    I have been to this motel quite a few times and will continue to come here when in this area. This is a SAFE area to come to and no fear of property damage or worse to your car in the parking lot over night.

    3
    « Not horrible, but not great. »

    We stayed in the second-floor room and it took forever to get hot water to us. The room heater was not very efficient, it kept cycling on and off repeatedly and we could never maintain a comfortable room. Overall the bed was comfortable, the room was well set up, and the hotel is very nice. We will return. My wife wishes me to add that if you have severe allergies their cleaning products here will kill you. I guess I will be returning alone.

    4
    « Nice surprise »

    Very clean rooms, modern lobby and rooms. Interior much nicer than the exterior building. It was a nice surprise. Very convenient to downtown LaGrange and Midway airport. Reasonable rates by Chicago standards.

    5
    « Nice and quiet »

    Nice and quiet place to stay, Friendly staff at the front desk coming or going. Nice breakfast area, Nice rooms. Easy to get in and out of parking. This will be my place to stay when returning to countryside.

    2
    « Best Western Chicagoland »

    There was a cigarette butt on our floor when we got there, the room/hotel had an extremely strong smell of smoke all weekend. It was so strong that it made it hard to sleep. The room was not cleaned well enough.

    5
    « Worth the short commute »

    A great place to stay if visiting Chicago - well worth the short commute to the city centre. The area is safe with all amenities close by, The Hotel itself is in great shape, nice staff - it represents good value for money.

    3
    « Not impressed »

    Stayed here three nights Oct. 2015. The hotel itself was clean and well kept. The front desk employees needed to be a bit more friendly since they are in the hospitality business. When we checked in on Friday afternoon, the young man who checked us in, acted as if he didn't want to be bothered. He didn't tell us where our room was located, we asked. When we got to our room, it wasn't what we had booked (it had a king bed when we needed two queens). So when we went back downstairs to get the right room, the employee, again "thrilled" to do his job, changed our room. Upstairs to our new room, only to have the key not activated. Back down, for him to activate, with not an apology or some kind of concern whatsoever. Throughout our stay, when arriving and/or exiting, there was no welcoming efforts given by any of the staff members. Except once, from a lady working the late night (Sunday).

  • 5
    « Our Stay at Best Western Countryside »

    This is a very nice hotel. The exterior and grounds are well kept. The lobby area and breakfast area are large and well maintained. The rooms are extremely comfortable and well decorated. The staff here is very friendly and very helpful. Our cleaning service was excellent...never a missing towel, washcloth or coffee bar items. Would definitely recommend this hotel to anyone traveling to Chicago and wanting to stay in the suburbs.

    5
    « Great stay, love new decor »

    Just enjoyed my second stay at this hotel Friday and Saturday nights, and liked the new modern decor that's been completed since my first stay. Prompt service at check-in, requests easily accommodated by staff. Very clean and comfortable beds, great flat screen TV, small fridge and microwave discreetly placed in the room, and coffee pods with brewer. Free breakfast included sausage, eggs, yogurt, cereal and pastries in the much nicer than average dining area. Convenient location to my family, shopping, dining and other area attractions. It's my choice every trip when I'm in the Western Springs area.

    4
    « Good Hotel »

    That was a good stay at The Best Western. The staff was very helpful since the check-in, recommending a nice place for a burger, calling me a cab. It was located outside Chicago, but great for what I needed in the area. Comfy beds, good and clean bathroom. The breakfast was really poor, but that was something I expected.

    5
    « Great hotel stay »

    We chose this hotel over the hotel next door where the wedding reception was held because of the great reviews. We were not disappointed. Everything was superior to the rooms of family staying next door.

    5
    « Great Value for the Price! »

    I picked this hotel based on the reviews I read, and it did not disappoint! This hotel was newly remodeled, very nice decor including the rooms. Comfy bed (although may be too soft for some), great in-room amenities, clean, very nice FREE breakfast, convenient to downtown and other suburbs, friendly staff, and best of all GREAT PRICE! I am definitely going to stay here again the next time I plan a trip for my family.

    5
    « The Place To Stay »

    We lived in the area for years and moved to Florida 3 years ago. We visit Chicago frequently and started to stay here on our visits since it is close to our old home and Midway Airport. They have went through a remodel and the place is looking GREAT! It had some rough times.but will be Fantastic. Staff is great and rooms; even through remodel, were clean, neat and tidy. Complimentary Breakfast is Fantastic. Associates are the best. We stay roughly 3 times a year. Tracey H? always greets us with, "We've been waiting for you, Mrs. & Mr. L." How Wonderful! See you in November.

    4
    « Good choice outside Chicago »

    Very nice reasonably priced Best Western Hotel and a good choice if you're staying on the outskirts of Chicago. Stayed in September of this year. I hope I'm at two hundred characters now. I guess not .

    5
    « Starting our Route 66 road trip »

    We weren't here very long because we got in late at night and left early the next morning but I can tell you that our room was very neat and clean and the outside and lobby area of the hotel also seemed very well kept up and clean. I would definitely stay here again if in the area.

    5
    « great hotel and location »

    I would recommend this hotel highly. the staff are very friendly and helpful and the hotel and rooms are very clean. the breakfast was just what we needed to get us started for the day. good selections.

    5
    « Really nice hotel - great value - comfortable rooms »

    I booked this hotel to attend my 50th High School Reunion at another hotel nearby. This one was available, and I couldn't be happier staying at the Best Western over the class headquartered William Tell Hotel next store. Very comfortable and spacious room with a King size bed, nice HD TV, refrigerator, microwave, FREE WI-FI. and a great complimentary breakfast (for which they charged $20 at the other hotel, without the same quality). The staff was very friendly and accomodating. I couldn't have asked for better service. I don't know who jwrw who wrote the bad review about "unfiendly staff' was talking about. These folks were great. Highly recommended as a mid-price hotel with all ot the amenities.

  • 2
    « Unfriendly staff »

    This is a nice hotel with very unfriendly front desk staff. Josh, front desk supervisor has little communication skills. As a business traveler that stays at Best Western hotels over 200 nights a year I rate this hotel low in service because of the unfriendly front desk staff.

 

Getting to the hotel ...

All directions
·From: Indiana. Take Interstate 80 West to Interstate 294 North past the 83rd Street toll bridge, Exit Wolf Road, make a right turn onto Joliet Road. Go three traffic lights down, the BEST WESTERN Chicagoland-Countryside is on the left side. ·From: Wisconsin/O'Hare. Take Interstate 294 South, Exit onto Interstate 55 (Stevenson Expressway), go past the toll to the Joliet Road East ramp. Go three traffic lights and the BEST WESTERN Chicagoland-Countryside is on the left side. ·From: St. Louis/Joliet. Take Interstate 55 North to Joliet Road. (Exit 276C Speed Lane). Go past the third stoplight. The BEST WESTERN Chicagoland-Countryside will be on your left hand side. ·From: Michigan. Take Interst...

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