BEST WESTERN Hotel Turquoise Inn & Suites,  Cortez

4.0/5  - based on 932 guest reviews.
535 E Main Street, 81321-3319, Cortez, United States - See map
+1 970 565 3778 +1 970 565 3439

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
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based on 933 traveler reviews
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Get away to this charming BEST WESTERN Turquoise Inn & Suites and delight in being near Mesa Verde National Park, the Four Corners, outstanding trails and much more. Stunning scenery, a convenient location and affordable rates make these accommodations perfect for both leisure and business travelers. Scenic views, archeological discoveries and interesting cliffs dwell at Mesa Verde National Park - which is just 10 miles away. While the park is one of the area's most well-known attractions, there's so much more to do while staying with us at the BEST WESTERN Turquoise Inn & Suites - Clay Mesa, Trail of the Ancients, San Juan National Forest, McPhee Reservoir and Lowry Pueblo Ruins are all within 35 miles. Looking to say you've been in four states at once? Four Corners National Monument is less than an hour's drive from this Cortez, CO hotel. Hovenweep National Monument, Purgatory Ski Area, Chaco Canyon and Monument Valley are also just a few hours away. Those looking for adventure will enjoy the thrill of the area's outstanding motorcycle, biking and hiking trails. Business travelers will appreciate that we're conveniently located near Weatherford, Dennison Mines, South West Memorial Hospital and US Forest Service. Looking for some retail and relaxation? Shopping is nearby this Cortez hotel in the charming downtown area, and wineries, microbreweries and many dining options can be found close by, too. Each spacious, clean room at this pet-friendly Cortez hotel offers cable satellite television with HBO®, coffee maker, mini fridge, high-speed Internet access and more. Get the right fuel for your day with a complimentary full breakfast buffet. Relax in the seasonal outdoor heated pool or in the sparkling unique indoor heated jet pool with a waterfall. Get even more value out of your stay with our business center, free parking, guest laundry, lush courtyard and discounts for area restaurants. For an affordable visit to Cortez, CO reserve a stay at the BEST WESTERN Turquoise Inn & Suites today! Enjoy your stay.

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Excellent
 
311
Verygood
 
367
Medium
 
176
Poor
 
58
Horrible
 
21
Business Business 49
Couples Couples 360
Family Family 354
Friends getaway Friends getaway 68
Solo travel Solo travel 37
Cleanliness
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Sleep Quality
Value
BEST WESTERN Turquoise Inn & Suites,Cortez
  • 5
    « Love this hotel »

    Quiet, clean, comfortable, reasonable rates, close to everything and EXCEPTIONAL customer service! We would highly recommend this hotel for whatever travel reason. We think of it as our home away from home!

    4
    « Good hotel »

    Stayed 2 nights in Oct 2016 . Found this a very pleasant hotel . Rooms clean, modern and comfortable. Staff especially Trisha, are very helpful. Our room was not serviced on the second day but this was resolved with a slight reduction which was acceptable . Would stay there again . Can recommend .

    1
    « Double Check your Cancellations! »

    I reserved a hotel room at BW in Cortez, then subsequently cancelled it a week prior to check in. I received an email stating the reservation had been cancelled, but then had a charge on my account for it, plus fees. I called the hotel and got some lame excuse that they have new people who didn't catch it. They were willing to reverse the hotel charge but when asked about the fees they wouldn't pay those because it was booked through a third party site and they claimed it was their fault, not the hotels. Bad business practices, definitely won't stay here in the future!

    4
    « Great stay near mesa verde! »

    Pros: We had a great stay here. Loved the suite and couch bed. Also the free breakfast was great! Shower had great water pressure. Cons:The beds were too firm for me, and the outdoor pool was closed. The indoor pool is just a big hot tub.

    4
    « Really glad we stayed here on our trip to Mesa Verde »

    Having a suite and a couch bed make things sooo much better and easier for our family. I thought the beds were too firm, but my kids didnt complain. We all really loved the hot breakfast in the morning before heading out. I also really loved the shower, great water pressure!!

    3
    « Pet Friendly, Great Staff, Ok Room »

    We stayed at this hotel for 2 nights on our way through Colorado with our large dog in a room with 2 queen size beds. This is an older hotel that could use some updating, especially the crank windows, to receive a higher rating from me. We were placed on the street side of this hotel so it was a bit noisy due to the traffic. The stairwell near our room was closed and the pool was being drained, possible due to getting ready for winter. On the Plus side, the staff was fabulous, especially Monet and "the clerk with pink hair". Both ladies were extremely friendly and helpful during our stay. The Full breakfast was awesome! The outdoor seating worked perfect for us since we were traveling with our dog. Cortez, Colorado has an awesome, well maintained Community/Recreational Center within walking distances to this hotel. There are several picnicking areas, grass throughout the park & nice walking paths around the complex. In addition, there is a beautiful lake with a fountain on the property. Mesa Verde National Park was conveniently located close to this hotel. For hikers, this park is a must. There are several hikes that require tour tickets down to the ruins. This was a good stopover hotel for our travels.

    4
    « Decent room.. »

    Stayed one night while on tour through Colorado, Arizona, New Mexico and Utah. Perfectly fine for a bed for the night. Room a bit tired but staff pleasant and complementary breakfast good. Can't complain really!

    4
    « The woman at the front desk was so great! »

    I wish I would have gotten the woman at the front desk's name, but she was at the desk the morning of October 16. She was so kind to our kids and really made them feel special. She was generous when I asked for a little extra shampoo. She made our stay really great.

    5
    « I love the Turquoise Inn »

    I stay quite frequently at the Turquoise Inn and I have never had a problem. The rooms are always clean and very up to date. The staff is always friendly and the breakfast is a good full meal. I was once told by my friends that lived in New Mexico to never ask a person from that particular place, where to stay. She had made the mistake in Cortez. If a person lives in that town, chances are, they don't have to stay in a hotel/motel and don't have a clue what is acceptable. She suggested the Turquoise Inn because she stays there. I constantly go from New Mexico to Utah and look forward to the Turquoise Inn.

    3
    « Old, but Comfortable »

    This hotel is in a good location and is easy to find. The breakfast was nice, with lots of hot food. The hotel is old and dated, but it's clean and good for a night's rest. The beds were comfortable and we didn't have any issues with noise.

  • 3
    « "Lukewarm" stay »

    We had stayed here a couple of years ago and liked it. This time, it just didn't seem as good as we remembered. Everything looked like it was wearing its age and in dire need of a facelift to compete with the newer motels in town. Check-in clerk was friendly to the European visitors ahead of us but lukewarm, at best, to us. After checking our room (undesirable location at top of stairs), we asked to change to a quieter location several rooms away. Again, a lukewarm reception to our request but it was granted. The room faced the main street/highway through town which is noisy when outside but our room was amazingly quiet once inside. Very small bathroom but large vanity outside bathroom. Breakfast was more continental than the hot breakfast advertised. However, a perky breakfast attendant made people feel welcomed.

    4
    « Dated, but Comfortable for a Night »

    We stayed at the Best Western Turquoise Inn and Suites in Cortez, Colorado, for 1-night in late Sep ($118) while en route from Moab to Mesa Verde National Park. The hotel is located on Cortez's main street, within walking distance to a few restaurants, the Colorado Welcome Center (where you can purchase tickets for ranger-guided tours at Mesa Verde), and the super market and liquor store across the street. An older Best Western, it is a 2-story structure with outside room entrances arranged around a central parking area. There was a large, free form indoor jacuzzi behind the breakfast area, and an outdoor pool that closed after Labour Day. Our queen room was spacious and furnished in typical BW quality ? chest of drawers, desk/chair, 2 upholstered chairs, armoire, mini-fridge, large flat-screen TV (125+ channels, many HD), 2 luggage racks, etc. The vanity and mirror were at the end of the room, with the bathroom to the side (no fan). There was light from a long, high window (dated screw-open type) onto the parking lot. Heat was from old,baseboard electric heaters, and the wall mounted AC was noisy. The hot breakfast was good, including fresh berries. A bit dated, but Best Western quality at a reasonable price.

    2
    « Cortez CO »

    We stayed in Cortez CO just for the night on our way to Sedona AZ. There aren't many hotels/motels in Cortez to pick from. This hotel presents nice from the outside. But the rooms need some serious updating, deep cleaning and they need to replace all their linens. The staff was nice, the price was reasonable but I just felt the rooms were dark and really run down.

    5
    « Excellent Service and Staff »

    Loved our room and the staff. Breakfast was good, rooms were clean, staff was very helpful suggesting local places to eat. If we were to visit this area again we would stay here and drive back to the Moab area to visit the National Parks, the savings per night more than makes up for the price of gas. We stayed 4 nights in Moab and if we had stayed in Cortez we would have saved over $250, gas would not have cost that much.

    2
    « Keep looking »

    This hotel has exterior hallways. There is a lot of noise from the highway. The bathroom is so tiny only one person can fit at a time. The ceiling had obvious water damage and was hanging down into the room near the bathroom. We requested a first floor room, arrived at 6:30 pm (relatively early) and was told that they were all taken. We had a senior rate, we were obviously seniors and we had to climb up and down the badly maintained stairs to unload our car. In addition, we were traveling with a small dog and had to take her out several times. I do not recommend.

    3
    « There are 3 separate buildings »

    Our stay at this hotel was adequate. The furniture was old, I pulled out the top drawer and it fell to the floor. I tried to catch it, causing the 2 of my nails to tear :( . Running the AC caused sinus problems for everyone, I had to turn it off to recover. The temperature controls on the 2 AC units were broken, but when you turned on the AC, it was cold. Walked around the hotel and found another separate BW building, so unless people specify which building they were in, these reviews may not reflect which building people were staying in. We were in the building facing the main road.

    5
    « Great stay, better than normal suites, great staff. »

    Spent the night at the BW Turquoise in Cortez during a Southwest tour. Possibly the best BW we've ever stayed in. Large suite, pet friendly, easy access to lawns, and an excellent staff. Monique was especially helpful.

    3
    « A Retro Experiecne »

    This an older unit with no indoor corridors or elevator. The room was small by today's standards. The Lobby and Breakfast areas had been upgraded and were nice. The wall heating unit would only work on high fan setting which made it difficult to sleep.

    2
    « Seen Better Days »

    If this was cheap I'd probably stay here again -- not worth more than around $80. Old motel, noisy, no fan in bathroom, bed not great, maids came in to clean when I had a DO NOT DISTURB sign on the door! At 11 pm the second night of our two night stay we couldn't open the door due to the card not reading. Had to go to office and get it reset. Not something you feel like doing when you pay good money for a motel.

    1
    « Keep Going »

    Adequate hotel but at the lower end of Best Western. A family pulled in right after we checked in. They had 5 kids and 4 dogs and I'm not sure which made more noise. If I was coming through this area again I'd pass on by.

  • 3
    « Good size rooms »

    My husband and I stayed in a Suite. It was a good size with a separate bedroom. The bedroom was large enough for 2 queen beds (very comfortable), as well as a bureau and TV. I would rate it higher if the hotel was updated. The room, garden area, and breakfast dining area need a little renovation. Overall, it served our purposes.

    4
    « good for the night »

    We spent the night here during our SW Colorado road trip. I called ahead of time to make a reservation. I am a BW rewards member and the desk clerk advised me that I had enough points for a free night! SWEET! This is an older motel, but it looks like some renovation had been done. It was pretty quiet although you can hear the occasional loud vehicle pass by as this property sits on the main street. The room was clean and everything worked well. Typical BW breakfast. Good location when visiting the Four Corners.

    4
    « variation in room quality »

    Our room was like a motel room, on a upstairs walkway straight off the parking lot. It was gloomy inside with small very high windows. However the room was very comfortable. We got 3 very good nights sleep here and we were out all day so the dark interior was unimportant. We did meet some other guests whose room was in the inner hotel courtyard and they did have big windows with a garden view. Perhaps I didn't check sufficiently when I booked. The breakfasts were acceptable but of course not comparable to the b&b home cooked ones we had on much of the tour. One day we and several other guests had to breakfast in the foyer as there was insufficient seating in the breakfast room. The front desk staff were variable. Some extremely helpful. Others unable to give advice. The hotel is a short walk from downtown where there are at least 2 really nice restaurants. It is also 10 miles to the entrance to mess Verde national park which is amazing. I would recommend this hotel but try to check if the room has a garden view or no view if you would be bothered by it.

    5
    « Best breakfast, comfy beds, quiet »

    We've stayed at this hotel twice and we remain well satisfied. King Suite is roomy with very comfy beds and plenty of pillows to choose from. Breakfast has the usual, but we especially enjoy the scrambled eggs, sausage, biscuits and gravy. Not sure how quiet the standard room side of the hotel, it is very busy.

    4
    « Nice hotel, best jet pool »

    Room was large and clean but bathroom was extremely small and the fixtures were set for very short people. The indoor jet pool was the best ever. Laundry area was nice. Large breakfast area with a large variety of foods

    4
    « Older hotel, but good sleep and breakfast...bathroom needs some tlc »

    We stayed 3 nights here as we toured Hovenweep and Mesa Verde. The desk staff were very welcoming and helpful. They directed us to the Visitor Center, local restaurants and suggested routes to tour Hovenweep. We asked for a second floor room and found it clean. However there were a couple of tiles on the bathroom floor which were starting to pop loose. The only ventilation for the bathroom was a crank out window, which worked grudgingly. The first day, the hotel staff neglected to empty our trash, but I found the fellow and did it myself. Next day was fine. We did not hear our next door neighbors. There was a gap under the door...wonder how that works in colder weather? Breakfasts were bountiful and good with both hot and cold food items. Breakfast room was large enough to handle 30 people. We would probably stay here again.

    5
    « Very Clean-Great Sleep-good breakfast »

    We have stayed at this Best Western on several occasions over the years & have always felt very welcome. We have had great sleep every time & have been able to have the room temperature as we would like. The rooms always seem to be excellently clean. We have also enjoyed the choice of breakfast items.

    2
    « Tired hotel in need of some TLC. »

    We stayed at this hotel 20 plus years ago and chose it again based on that experience. The years have not been kind to this location, it was clean but a bit on the dingy side like most older hotels in need of an update.. Staff was friendly and helpful but parking was at a premium. Breakfast layout was good with a good selection. We paid extra for a suite with a fire place but the fire place did not work. Pool was closed for the season but the hot tub was open, just not well situated for use. Think we will make another selection in the future.

    3
    « Older but clean hotel-Near Mesa Verde »

    The hotel is in need of a facelift (which we were told would be coming next year.) The hotel is two stories with outdoor corridors. We were glad to find a guest laundry but the inside hall floors were dirty and in need of a paint job. Our rooms were clean and spacious. There were nearby restaurants and a grocery store across the street. We would stay here again. Great location if you are interested in seeing Mesa Verde (don't miss it)!

    5
    « Great staff! »

    We are always treated like returning family. Rooms very nice and breakfast selection is good. Our suite opened onto a cute little green grass courtyard with a waterfall! After finding this little gem we won't consider staying anywhere else in Cortez.

  • 5
    « We always try to stay at the Turquoise Inn & Suites »

    We discovered the Turquoise Inn & Suites several years ago on a trip to the 4 Corners area. We were very pleased that time and this time we had a similar experience. Older motel style property but very well maintained. Our room was right on the main drag so some road noise but not bad. As we travel we try to identify properties we'll stay at again--this is our pick for Cortez.

    5
    « Great stay! »

    Great breakfast, clean room, quiet, we couldn't have asked for more, but we got it! Upon check in the clerk saw that my husband is a Vietnam veteran because of his hat and she gave us a discount. This is especially touching to us since for the last 20 years my husband has battled 4 different cancers, caused by exposure to Agent Orange, and won. Unfortunately, in the last month we have found out that this 5th cancer will win. Even though he didn't give his life in Vietnam, he has given his life because of Vietnam. Thank you for giving back to those who have given.

    4
    « Very enjoyable stay »

    This is a fairly old motel but it is very well maintained and a very nice place. Access is very easy. Our room was very clean and comfortable. WiFi was OK, the breakfast was exceptionally good and every staff member we encountered was very friendly, courteous and helpful. We would definitely stay here again and recommend it to anyone traveling in this area.

    4
    « Convienent stop over spot »

    Travelling from near Denver to Sedona, this is an excellent point to stop and rest for a night. The location and available restaurants nearby can accomodate almost everyone. There are several very good restaurants nearby, including La Casita de Cortez for outstanding Mexican fare. And, it is not far from the Mesa Verde National Park which is a must see.

    4
    « Best Western Turquoise Inn & Suites, Cortez »

    This hotel met our needs just fine. We were happy with the Suite because there were 3 of us traveling. The breakfast was average as you would expect. The La Casita de Cortez restaurant accross the street was amazing.

    4
    « Great staff make it a great place »

    We stayed 2 nights here for our 30th anniversary getaway (Mesa Verde/Durango-Silverton) and it was fine. The only negative was that we chose this hotel for the fireplace, which turns out wasn't working, and the maintenance man didn't know how to hook up the gas. Other than that, the room was great, the rest of the staff was AMAZING.

    3
    « Ugh ~ smoking room »

    I booked my reservation for this Best Western through Trip Advisor. Upon check in, we were advised we had a smoking room. I know for certain, I'd never book a smoking room, so my question is, do Trip Advisor bookings query smoking preference? To be fair, the motel sent an ionizer up to try to provide a remedy, but I'm unhappy to find myself in a room, I'd never have selected. Curious about whether tour bus bookings over ride normal reservations?

    5
    « Clean and comfortable »

    Hidden gem in cortez. Clean and spacious rooms. Quality hotel and typical best western morning breakfast which includes muffins, scrambled eggs, waffle, juices, bread butter jams. Good nearby restaurants and groceries. Value for money hotel for people visiting four corners or mesa verda.

    1
    « Had to wear ear plugs for air conditioner »

    I reported that the air conditioner was broken and so load that we had to both wear ear plugs to sleep. The women at the desk said that I was WRONG, and that it worked fine (she didn't check it out). She said it was the hotel behind their building and their equipment was fine. The bed was bad, the room cleanliness was marginal, the pillows lumpy but she was the worst ever.

    4
    « Pleasant Surprise at this location »

    Upon arriving at this BW hotel in Cortez, we were warmly received by a very gracious staff member. When learning of our BW status, she upgraded us to a suite that was very nice. Since we had a few bad situations at our last 3 of 4 BW locations, this was a real treat for us. Our room was large, nicely furnished, great bathroom area and nice bedroom. This had everything one could ask for in a mid-range hotel room. The room was quiet so we slept very well. I have put back a little more faith in the BW chain after stahying here. All of the staff were helpful and friendly. Just outside our room was a courtyard like area that had table and chairs to sit down and enjoy the beautiful weather we were experiencing. The breakfast had fabulous scrambled eggs, but the sausage patties were not very attractive or tasty. However, they had a very good presentation and the facility was large enough to have vacant seats in the busy 7 o'clock breakfast time. I would certainly stay at this property if I get iinto this area again.

  • 4
    « Great rooms and friendly people »

    They got us a room that we could have our pets, and it was really nice. There was only two issues we had with the room, but overall it was a great stay. The two issues were the outlet in the bathroom didn't work for the coffee pot, and there was hair in the shower that wasn't ours. The staff was very friendly, and the check-in, and check-out was fast.

    5
    « Great Value! Pleasantly surprised! »

    We stayed one night traveling thru town - Staff was very pleasant and our rooms were clean, cool and quiet - we would stay there again. Breakfast was the typical fare. Due to a shortage of time, we did not get to use the pool or other features available.

    3
    « Hotel needs updating »

    We usually use Best Western as a dependable place to stay when traveling. We were disappointed with the Turquoise Inn and Suites in Cortez, Colorado. The hotel was situated on a busy and noisy highway, the decor needed updating, the bathrooms very old, and overall felt rather shabby. The service was fine and we appreciated the many options available in the breakfast room. We did a lot better for the same amount of money in a bed and breakfast later on in another town.

    5
    « Great! »

    I had a reservation for this location, and was anticipating arriving at the hotel at a reasonable time, however, with holiday traffic, it took hours longer, and we arrived past midnight. We had called ahead to tell them that it would be well past midnight and the wonderful woman at the front desk, Becky, was very understanding. She was waiting for us when we finally arrived and she had already marked our room for a late check-out, so very gracious of her, she knew that we desperately needed sleep! We were so very grateful to not have to worry about getting out at the usual check-out time, and we got some sleep, and as always at Best Western hotels, the beds are so very comfortable! They are a great hotel and the breakfasts are always good as well! Thank you Becky and Best Western!

    5
    « Great Place to Stay! »

    I stopped here during a rad trip and had a great stay. The staff was very friendly and helpful, from the front desk to the breakfast cooks. The room was big and clean. The building itself is a bit older and the main parking lot is small, but all the amenities have been updated and there is an additional lot that can accommodate larger vehicles.

    4
    « Great for a quick stay »

    We had a quick one nice stay and we were pleasantly surprised. Staff was very friendly, the beds were comfortable and our room was quite large and clean. Our room was by the upstairs patio area which has its pros and cons. Love the extra space to get some fresh air but unfortunately, you can hear every conversation out there which can be a problem if you have some early rising chatty fellow guests like we did. They were certainly not being loud but you could still hear everything through the door. All in all though, a good stay!

    5
    « another great stay at best western »

    as always im never disappointed with my stay. everyone on staff are professionals and very attentive to my needs. the breakfast is always great. a large variety of food. always looking forward to staying at Best westerns.

    3
    « Best Western Cortez, CO »

    Clean rooms. Friendly staff. Internet worked very well. Breakfast was the usual fare. Parking outside room was limited but you didn't have to walk too far. Air conditioning units might need an upgrade.

    5
    « Nicest Best Western we ever stayed at »

    We were not expecting anything exceptional in a town of 8,500 people, but were very pleasantly surprised by this Best Western. The staff was exceptionally friendly and helpful, and the rooms were the nicest we had on our 24 day coast to coast Harley ride. All amenities were top of the line brands, and the loop cotton towels were the softest. Our group of 12 also enjoyed the recommended Mexican restaurant (lacasitadecortez.com) that was within a short walk. Wish we could have stayed more than one night, and hope we can get back there again.

    3
    « Your experience will depend on your room »

    My husband and I stayed here twice within one week as we traveled to and from a family event in Gunnison. First night was great even though there was a bat in our room. Yes, a bat was on the ceiling when we arrived. It created quite a commotion but was promptly and humanely removed. Our room was very spacious and very clean (room 120). We especially enjoyed the bathroom which was huge by motel standards. Not only was the bathroom completely separated from the room by a door, there was another door in the bathroom separating the shower and toilet area from the large counter with double sinks. Alas, we are back tonight and we were told room 120 and rooms near there were occupied. So we are in room 114, immediately adjacent to the pool where many young children are doing what kids do...shrieking and making a lot of noise. And while our room is very spacious the carpet is stained and dirty. And the bathroom containing toilet and tub and shower is another one of those spaces where you and your elbows will hardly fit at the same time. The concrete outside of our room desperately needs a power wash. It amazes us that one hotel can result in two very different experiences.

  • 4
    « :0) »

    Very nice we'll run establishment. Rooms were adequately clean, beds were comply, outdoor pool was well heated. The gal at the counter was friendly and acted like she cared what she was doing. The wireless internet was smoking fast. They also have a very nice indoor jacuzzi pool. Breakfast was a typical BW well done but not the best. Oh and two Pokie stops within range.

    5
    « cortez trip »

    "the breakfast was awesome", "the staff was great", "a great place to stay" my grandkids opinions. mine too. i read some reviews before my visit and some of them weren't flattering. we met two ladies at the front desk and the lady that prepares breakfast. I'm sorry i didn't get their names. They are the nicest people you'll want to meet. we were greeted with smiles and all the information we could handle. awesome. Our breakfast server kept the food coming. Ages a great leggy too. 5 stars Best Western Turquoise Inn & Suites.

    5
    « Throwback in time »

    When we called from Mesa Verde to make a reservation, the representative on duty, Eva, was so friendly and helpful. This was an older hotel that has been totally remodeled. Knowing that we were older, she managed to get us a room on the ground floor. All of the staff personnel were very helpful during our short stay.

    5
    « Great location! »

    We loved our stay here. True, it is an older place, but clean, comfortable, quiet, walking distance to Main Street Brewery and the cultural center. We loved both. Breakfast was very good, staff friendly.

    5
    « Absolutely MUST stay here again!!!! »

    This hotel stood out from a lot of nicer, newer ones for several reasons. One, it had a big, outdoor pool that my swim team kids actually found fun to frolic in, evening AND morning :). Two, the hot breakfast is not only hot, delicious, huge, and well serviced every second, but it can be eaten outside in a courtyard with a waterfall (nice for antsy little ones!) And three, my personal favorite, room 218 on the top floor is double size with a mega huge bathroom and a separate room for mom and dad who were really glad to have some privacy for once on this 2-wk long road trip. Beds were AMAZING, slept the best I did on the entire vacation. Everything sparkling clean. Won't forget this place, ever!!!!!

    5
    « What a nice place! »

    This hotel doesn't look much different from the other choices in town, but it is a treasure! It's so pretty and calm in the courtyard, there's a water feature and a very nice smoking area...this is rare! As a smoker, I'm used to standing out in the parking lot being uncomfortable. Not here! The beds are comfortable, you can have the complimentary breakfast inside, or outside in the courtyard area. The rooms and common areas are clean. I've stayed here before and will definitely stay here again!

    4
    « Nice Pool Area & Great Breakfast »

    This is an old school motel layout and when we first pulled up we were nervous as it looked a little tired out. Our room, on the other hand, was great! Decent sized with two queen beds and a microwave and fridge. They had a strange indoor pool sized hot tub but there's also a nice outdoor pool. Breakfast was surprisingly good. I normally stay away from hotel waffles but couldn't resist making one with strawberries & whip cream and it was delicious. They had many other great breakfast options as well. The location of the hotel is right in the centre of things and it was a 2 minute drive from the visitor centre where you can buy tickets to tours at Mesa Verde.

    1
    « The Worst Experience from a Best Western Hotel »

    After opening the door the first thing to hit us was the terrible odor. Next was the disgusting pillows. They must have given us the worst room they had. The bed felt like it had a plastic sheet on the bottom. So gross that we slept on top of the bed. My wife went to Walmart and purchased pillows and cleaning products so that we could make it through the night. The noise from the road outside was unacceptable. I would never recommend staying here.

    5
    « Outstanding! »

    Our stay at this hotel was a great experience. The rooms are great. We had a king suite which has a hot tub in the room. Outside our room was a nice little grass area with a water feature. They even have a BBQ in the courtyard for your use. The staff was amazing and friendly. Coffee pot, fridge and small sink in the room. Room was clean and we would love to visit again.

    5
    « Reservations »

    Making reservation at this hotel was a very good experience with the person I talked with she helped me with find a suitable room at a good price Location was good for my business and all else was very good

  • 3
    « turquosise Semi Preciouse »

    This is an older motel, comfy bed, plain decore, The staff is freindly. I didn't try the breakfast, coffee was good, Not far walk from good food. Nice fountain in the front. Horseshoe parking in the front runs out, but the parking in back is good. It well lit also. you have a pokie stop out frount too! Cortez has some interesting stops for that too. Check out the shops I found some interesting stuff.

    5
    « Another excellent stay »

    This beautiful hotel is our go to when in Cortez. The rooms are beautiful with some of the friendliest front desk staff. We were upgraded to a suite that was very welcome after spending the day tromping around Mesa Verde. The breakfasts were good with a wide variety of choices. A very nice service in the "grab and go" snack bags provided free of charge at the front desk. Water, a piece of fruit, and a granola bar. It's a short drive to the Dolores River, which is one of the prettiest rivers I've seen and a pretty drive just a little further to Telluride Colorado. The trail of the Ancients is also a short drive away.

    5
    « Friendly Cortez »

    The staff is extraordinary. We felt very welcomed and comfortable at this beautiful Hotel. At the last minute we needed to change hotels and the employees who helped me make a new reservation for the next night could not have been more friendly and interested in my trip and the need to change plans. They demonstrated great knowledge of the area and made the trip feel personal.

    5
    « Spent the night as half way point for a long drive. »

    The place was very clean and wonderful staff. There was an odor but it was not crippling like other reviews said. You got use to it very quick and it's was a none issue after a few minutes. Great all around. If I end up ever doing mesa verde this will be where I stay. On way out of town we did 4 corners monument and that was nice and convenient from this hotel. I say again everything was great and the smell was not as bad as other reviews say it was. Well worth the rate for a comfortable bed, clean room, good breakfast and friendly staff.

    3
    « Good price and location with friendly staff »

    This place was a good price and centrally located. We only stayed one night for the Ute Mountain Tribal Park tour the next day. The carpets and furnishings are excellent condition, if a bit dated in style. There is a refrigerator, TV, and the usual bits. The breakfast place was in a different building than our room location, but very nice choice of breakfast items including the usual 'bake your own waffle'. We liked it and would recommend for an inexpensive stay in Cortez.

    5
    « Nice place to stay »

    The place was clean with very friendly employees. The only issue we had was the lack of an elevator for people who are handicapped. The room was pleasant and the bed was extremely comfortable. Overall, a very nice place to spend the night while on the road.

    3
    « It's OK »

    As previously noted, it is dated, but clean and comfortable. The staff is friendly and cooperative.. An excellent breakfast. I enjoyed bisquits and gravy, which fortified me for the journey ahead. Good location for visiting Mesa Verde and handy to Colorado Tourist Center.

    2
    « There are better options »

    This is a dated property that has had a little lipstick applied to it. The wall a/c unit is VERY noisy and inadequate to cool the room. The staff is friendly and helpful. The breakfast was good. The location is good.

    2
    « Friendly staff, but don't recommend »

    The staff members at check in/out and breakfast were all very friendly. The outside of the hotel looked worn. The room looked fine, but had an unpleasant smell. I travel with a can of Lysol, but it didn't help much. The air conditioner didn't cool the room adequately. The noise outside the room was distracting. We even overheard our neighbor say about his room: "It looks okay, but smells bad." And another child ask: "Why does our room smell so bad?" Apparently, the smell issue wasn't limited to our room.

    3
    « NO INTERNET »

    The staff was very nice, the hotel it's self was okay at best, but could use an updating. The internet in the room never worked at all and I had to call the front desk, only to receive receive the same excuse I received at other Best Westerns, that they are aware of the problem and working on it. When I awoke in the morning and there was still no internet, I received an entirely different excuse from the check out staff. The TV didn't work in the main room and two burnt out light bulbs told me the cleaning crew doesnt do it's job. I stayed at hte Day's Inn down the street with no internet problems, therefore It's highly unlikely I would stay at this location again.

  • 3
    « Good breakfast. »

    Well maintained breakfast room. Nothing unusual, but good. Like the Abiquiu Inn, there appears to be both older and newer sections to the facility. Once again we were in the older section, which wasn't decrepit, but showed its age a bit.

    2
    « Window Dressing »

    Nicely spruced up on the outside, breakfast is more than adequate so we were looking forward to a good night off the road. Desk people were friendly and welcoming. In reality the property is old and has had a facelift. The essentials for a good night's sleep were missing: incredibly noisy, small and mostly useless A/C unit at the rear of the room behind a wardrobe that blew air into the side of the unit. Sheets felt like they'd been cut from flour sacks. And topping it off, a tiny commode space with a toilet that needed at least two flushes every time. Not the good night's sleep we'd been hoping for.

    5
    « Staff was helpful & always trying to please »

    We spent the night at the Best Western in Cortez, CO & we were given a suite which was marvelous. The bed was comfortable & the temperature of both A/C units was great. The breakfast choices were very good. We left in the morning well rested & full.

    4
    « Friendly staff, clean, great breakfast! »

    We would stay at the Best Western Turquoise Inn & Suites again. It's conveniently located if you are going on a jeep trip. The parking was a bit inadequate, but overall we were very happy with our stay.

    4
    « Great stay at a great price »

    This was a great find about half way along on our family vacation. Very kid/family friendly. Staff was truly accommodating. Area was quiet and beds were clean and comfortable. Breakfast was what you expect at every Best Western, well stocked and well re-supplied.

    4
    « Clean!! Great breakfast. »

    Had a suite for our family...six including two adolescent girls. Room was clean and in good condition. Outdoor pool was great for kids. Included breakfast was super....scrambled eggs, sausage, waffles, etc. Everything freshly made. Two ladies in charge of breakfast did a great job.

    5
    « Beautiful layout with rooms opening out to courtyard »

    Definitely would recommend the suites particularly if you are a family and spending time in the area. The suites open out to a lovely grassy courtyard with tables and chairs. The BBQ grill is a good option. Good location with grocery store across the sight. Convenient location to Mesa Verde.

    4
    « Nice pool »

    Our favorite thing about this motel was the heated outdoor pool. It was larger and deeper than most Best Western pools. The southwest decor was charming. The breakfast was pretty good, it did have some protein options, and the breakfast staff were very pleasant. We did have some issues, but they were very minor overall ? the Wi-Fi was not working at all in our room, and the waterfall wasn't working in the hot tub. There is a grocery store across the street, and plenty of restaurant options. It we ever travel back to that area, we would definitely stay there again!

    5
    « Best stay ever »

    Staff was exceptionally friendly and helpful and the room was the cleanest I have ever been in. I have traveled A LOT for many years and this was the cleanest room I have been in probably ever! If I am ever in the area again, I will definitely be back at this hotel.

    4
    « Excellent Value close to Mesa Verde »

    We had a great stay at this hotel on our way to the Grand Canyon. There is nothing fancy about this hotel but it is a great value for your money. The rooms were clean, beds comfortable and the staff was especially very helpful. It is also close to Mesa Verde National Park and is conveniently located with regards to restaurants.

  • 3
    « Not bad for the price but nothing special »

    This hotel could accommodate our family of 6. It's quite outdated, but the worst thing is that the central courtyard is the designated smoking area, so all the rooms that open off the courtyard smell like smoke. It' an adequate.but average hotel.

    2
    « BW Dissappointment! »

    Property is not what I expect from Best Western. It is tired and needs upgrading in many ways! While street appearance is OK, there were unmaintained landscaped areas. The wall switches in the room seemed to control nothing, and the exterior approaches to the rooms seemed to need sweeping or washing down. Room was OK at best and we have stayed in many BW properties that far exceeded this one both in terms of quality and value.

    4
    « Good »

    Hotel has a friendly staff; from the front desk to the employees passing you in the hall. Rooms were clean, well-appointed and had plenty of space for our family. Pool and spa are separated, located on opposite ends of the property. Kinda weird. The included breakfast was very good. They offered scrambled eggs with cheese, sausage, biscuits, gravy, waffles, four choices of cereal, muffins, oatmeal, yogurt and fruit. Grocery store located across the street.

    5
    « Academy Little League State Tournament Stay »

    Very accommodating to 13 10 year old baseball boys and their families. Rooms were great, especially the suites. Very clean, great surrounding court yard and pool. Staff was very friendly and helpful. Made it a very pleasurable experience and would highly recommend in the future.

    4
    « Pleasant stay but a little overpriced »

    We were traveling through to Utah , so just a night stay. A few minor issues which were rectified - only one coffee cup for a 2 double bed room, aircon inefficient as faced a cabinet at the back of the room and was very noisy! Otherwise a comfortable stay but would recommend best for families. Lots of children when we stayed I LOVED the gift/souvenir shop! As an Australian, I spent up large on Navajo pottery and Jewelry!

    4
    « Clean hotel, friendly staff, but.... »

    Stayed here over the weekend. The hotel is easy to find, the staff was friendly and knowledgeable on providing recommendations, and rooms were clean-what you would expect from a typical hotel. My only issue was the bathroom in the room; it seemed like the pipes might been clogging up. Both the sink and tub were slow to drain after being used. Breakfast had decent options: cereal, waffles, eggs, sausage, biscuits&gravy, juice, etc.

    2
    « review of hotel. »

    Reported a very slow draining sink. after returning for the day, sink still did not drain. Air conditioner constantly ran all night and room was never really cool. Breakfast was only so so. I did not feel we got the quality for the money spent.

    3
    « Wonderful service, but maintenance needed »

    I would have given five stars on the service. The front desk was immensely helpful as I tried to solve a difficult problem involving getting a new rental car. But there is water that has leaked under the bathtub somehow, and the maintenance seemed overdue.

    5
    « Comfy beds and friendly folks »

    We stayed in the Best Western here in Cortez on a family trip to Mesa Verde and this was a wonderful place to stay! We loved our room, the pool, hot tub, all staff and the front desk staff were amazingly friendly and welcoming! Beds were super comfortable, we had a fireplace in our suite (too bad it was so hot!) and it was a great place to call home for a couple of days.

    4
    « Nice hotel »

    The room was good, the breakfast was good, the patio area was excellent and included a small waterfall. The parking lot was recently slury sealed and needed to be striped. Checkout the suites in this hotel.

  • 3
    « Good hotel, decent price. »

    I travel to Cortez for work frequently, and I've been staying in several hotels to find one that is decent in accommodations and reasonably priced. This hotel was adequate, nothing particularly special. Staff was nice, check in/out was efficient. The room was large and clean, had a mini-fridge but no microwave. The wifi worked consistently (shabby wifi has been a recent gripe of mine). The bathroom was clean and the shower had consistently hot water. I would say the breakfast offerings were a bit better than typically offered at mid-range hotels. My complaint at this hotel is the somewhat odd layout of the room. The wall air conditioner was located on the wall farthest away from the room, near the bathroom. This probably would have been fine, except that approximately five feet in front of the AC unit was a short wall that separated that space from the living space. Unfortunately, it also separated the cool air of the AC from ME. I was uncomfortably warm most of the night. Secondly, there was a chair placed at the end of the bed near the front door... a chair I managed to kick not once but twice. Yes, I could have moved the chair, but the first time I kicked it was in the middle of the night and I wasn't thinking clearly. The second time was upon the alarm going off. So there was no need to move it after that. I'd probably stay here again if the price is right but I'm going to do a bit more exploring in Cortez and see what I can find.

    5
    « Great Place to Stay »

    Nice place to stay for family of 4 traveling through Colorado. Easy check-in, check-out. Nice lobby and breakfast. Room was nice. Comfortable beds. Close to Colorado Welcome Center where we bought tickets for Mesa Verde. Close to Mesa Verde park.

    4
    « Mesa Verde National Park is close to this Hotel »

    Great place to stay. Spent the night here before we visited Mesa Verde National Park. Bought tour tickets at the close by Colorado Welcome Center for the next morning. Units were clean, nicely decorated and quiet.

    2
    « Needs updated »

    Pool is misleading in pictures only has small pool inside more like a large hot tub room was very hot. Outdoor pool is okay. The carpet was filthy with multiple stains. Light switch controlled lamps and tv. Could not watch tv with lights off unless you manually turned off all lamps.. Old outdated furniture - hotel needs updates. Door locks were weird and worked opposite of every other location. More of a mote than a hotel. Convenient location.

    5
    « INCREDIBLE PROPERTY »

    ABOVE AND BEYOND What You would expect in such a reasonably price Hotel , Incredible Staff, Tiffany and crew, Ramon and crew , Housekeeping above and beyond!, SPARKLING Heated Pool and indoor "hot tub" which is actually a mini-oasis ,Nelli Does the Most incredible breakfast room and checks with You to make sure everything is A-OK !!! We ended up staying 11 nights because it felt like Home. William Smith !!!!

    4
    « Very spacious room for the price. »

    Their price was substantially lower than others in the area. We got the family suite since we were traveling with our grandson. Loved that he had his own space for an evening and we had ours. The room was very clean and the beds were very comfortable. The free breakfast was average but the separate eating area from the lobby was nice. The courtyard outside our room with the waterfall was very relaxing.

    4
    « Great Rest Place »

    Family of 8 stayed here while visiting Mesa Verde NP and Four Corners. Drove to Durango to eat nearby. Room was excellent and service was great. Location was great and convenient to everything. breakfast hit the spot and pool was used for a refreshing dip to cool off from the heat.

    4
    « Nice motel »

    The room was very nice, but I think it was over priced.($ 158.00) . We were able to walk to any number of restaurants. The staff were very helpful & breakfast was very good. They had scrambled eggs, sausage, make your own waffles , juSt to name a few items.

    3
    « Average hotel »

    Standard hotel, clean could use somewhat of a makeover. Comfortable beds good TV and WIFI. Convenient parking. Grocery store across the street has a great deli. Although it was located on the main road, road noise was not a problem.

    5
    « my stay at BW Turquoise Inn & Suites - Cortez »

    The staff was very helpful and friendly, the room was clean and comfortable. There was a pool and free WiFi was offered. The staff gave me directions to the nearest Shell station and a nice place to eat dinner. The hotel was very nice for a rather small town, I would definitely stay at this hotel again if in the area..

  • 4
    « Vacation »

    Nice hotel to stay at. Loved the Family suite, enough room for my family. Check in and out was easy and fast. Enjoyed breakfast and the breakfast staff was wonderful. Enjoyed staying here. Close to attractions in Cortez.

    5
    « Excellent stay »

    We were extremely pleased with our stay at the Best Western and would highly recommend it as a great place to stay. This hotel is excellent value. We had a very large clean room with many amenities. And a hot breakfast was also included. The bed was really comfortable and we slept very well. The staff were all very helpful and friendly.

    3
    « Accommodating Staff. »

    Location was very convenient, had been in Durango for 10 days. Room was old and was told by front desk that will be renovated in fall. Great market across the street and nice area to walk my dog. Convenient restaurants close by. Check out the Silver Bean for coffee on the west end of town.

    4
    « Family Friendly »

    Passing through town. Checked in late. Great service from night auditor. Stayed in a suite. Very nice since beds were in seperate room than living area. The next night we requested a crib. Was expecting a pack and play, but was real wood crib. Very nice! Nice breakfast in the morning also. Would recommend from to other families traveling through town.

    4
    « Very nice for an older motel »

    The staff was friendly and helpful. The room was nice, but could definitely use an update (old carpet, old door locks, etc). The breakfast was great and it was convenient for our trip to the four corners.

    5
    « Exceeded expectations! »

    We spent 3 nights at the Best Western in Cortez, CO. The room was comfortable and clean. The breakfast was well prepared and the staff eager to please. It was nice to return to an accommodating facility after long days of riding and visiting the national parks. The hotel was within walking distance of several restaurants and stores. The hotel has an outdoor courtyard and a gas grill. There is a fountain in the courtyard. The indoor pool is beautiful. Easily accessible parking behind the hotel with ample parking for a truck and trailer. We had a double queen suite and it was roomy.

    2
    « Great Staff! So-so rooms! »

    The staff was great! We were Placed in a king suite at king prices because we checked in early evening and no kings available. The room was spacious a/c worked great! The bathroom could have been cleaner. The bed ... Left a lot to be desired ... The head of bed was a bit lower than the foot, it took two pillows to make it bearable. The sheets were MISERABLE!!! They were cheap thin sheets that were so worn they felt like the bed had sand in it! I wouldn't stay there again .. Not a good nights sleep!!!!

    4
    « Great location »

    It's an older hotel but well kept. I understand they will be renovating after the summer so it will be like new again. Great location at the end of Main Street close to everything. We walked to our restaurant and the ice cream shop. The staff were very helpful and knowledgeable

    5
    « Old hotel but beautiful suite »

    This was an awesome hotel with a suite we really enjoyed the luxury. There was a sitting room and a bedroom. They have breakfast included eggs, sausage and fruits. There is plenty of parking and it's very close to Mesa verde. There is a little fountain and waterfall area inside which is very pretty.

    4
    « In the middle of Winter! »

    Stayed here as it's a dog friendly hotel during a road trip back in February 2016. The hotel itself was great and I had no issues with anything. Room was large and comfortable and had everything we needed for our one night stay. There weren't many occupants in the hotel as there weren't many cars in the lot. Breakfast was buffet style and had a mix of everything: yogurt, cereal, toast, your traditional eggs, bacon, sausage, waffle iron, oatmeal, coffee, tea/juices/milk, etc. The worker was quite nice in making small conversation with us travelers. Indoor pool and spa available. Conveniently located and accessible from the street with plenty of space to turn if you have a large vehicle. Close to in town stores if you need to restock anything from walmart to CVS and plenty of auto and grocery stores too if you need any of that stuff.

  • 4
    « Older hotel that has been kept up and has excellent staff. »

    Stayed here en route to Mesa Verde N.P. & Durango, CO and would gladly stay here again. The staff here are great! Gave good advice on where to eat and how to get to Mesa Verde. The breakfast was really good and the dining area was very clean. There is a small, but very nicely kept courtyard adjacent to the dining room and lots of pamphlets on local attractions. I really like the place & would stay here again in a heartbeat!

    5
    « A Great Location »

    I have stayed at this hotel several times over the years when travelling through Cortez, CO. It is centrally located, and one of the nicer places in town. I was upgraded to a suite, which was nice. The rooms are well appointed and comfortable. The inner courtyard is private, and quiet. The staff is very friendly. This is a great place to stay in Cortez.

    5
    « Friendly Service »

    I had one of the most pleasant check-in services I have ever received. Although short, we had a very nice, comfortable stay here. I would definitely stay here again when travelling through Cortez, Colorado.

    4
    « We enjoyed our stay »

    Since we need an ADA room, our room was on the first floor. The parking location was okay, but there was not a convenient place to walk the dogs that we travel with. The room was clean and comfortable. The breakfast was good.

    3
    « Cortez, Co Visit »

    We had been up to Mesa Verde all day so we were very tired. The young lady who checked us in was pleasant. Our main area was spacious, not thrilled about the cramped space in the bathroom area. Bed was very comfortable. There was no internet service due to a work crew cutting an underground cable. I would suggest a basket of some kind to leave keys when personnel is on the phone and/or helping or other guest.

    3
    « Small and Expensive »

    The air conditioning did not work. The room was very small and the bathroom even smaller.Had to work your way around the bathroom door Not a comfortable bed. I'm sure there are other places to stay. Find another place to stay

    4
    « Suprise in Cortez »

    Great service, very nice room and set up for disabled was well done. Good breakfast clean grounds. Disabled parking was next to back entrance a just around corner from room. The room was clean and fresh with two Heat Pumps one in front and one in back for cross ventalion.

    3
    « Adequate hotel in a good location, but could be improved »

    An older hotel in a good location near the center of town and across the street from a grocery store. But the renovation was a bit shoddy (poorly thought out in several ways I noticed). The service is a little shaky (amateur / thoughtless). The room was clean and quiet, and the bed was good.

    5
    « If you can't drive another minute, pull in here »

    Drive all day, find yourself in godforsaken nowhere. This place is a life saver. They found me a first floor suite on a Friday night at 10pm. Spacious, quiet, totally functional. Very reasonable rate-- helpful front desk. Breakfast was not a mom scene--decent fare: biscuits & gravy, sausage, pancakes. Really glad I found it.

    3
    « WiFi Problems »

    This is an older hotel that they have been trying to update. The rooms were spacious and furniture adequate. There was a frig but no microwave. I was told I would have to get one of the more expensive rooms to have the micro. Not really happy. They had added extra outlets which I was thrilled about until I found only a few of them worked. They have wifi problems, at least in the corner room where we were. I even called the 800 number and the tech couldn't get me connected. He finally told me he would call the hotel and have a discussion with them. Later the front desk called and said they couldn't do anything about it so I had no wifi. Was upsetting. Now for the good part--breakfast. Beautiful spacious room with really good BW food and friendly staff. Will stay again only if I have to and definitely not a corner room.

  • 3
    « Room not what I expect from a Best Western »

    Stayed here 2 nights and never could get the room temperature correct. Apparently in an attempt to cosmetically update the room a stand alone closet was placed in such a way that the heater/air conditioner blew onto the side of the closet. Since the thermostat was connected to the heater/air conditioner the heater would shut off before the room was heated & then it would blow non-heated air which made for a cool draft. Their cleaning staff need some training: cleaning supplies were left in the room the second day, they didn't notice that we were out of toilet paper & we had to go to the office to get more. I gave them 3 stars because the continental breakfast was excellent: lots of hot and cold food choices and the staff in the dinning area were very friendly and helpful.

    4
    « Cortez, Co. Best Western »

    The property seems to be older but was convenient, clean & comfortable. The appearance of the exterior & interior needs to be updated. That made us hesitant about staying there but we were glad we did. I would recommend this property.

    4
    « Two room suite was perfect for three night stay »

    We had booked a regular room and were upgraded to a suite. LOTS of room to spread out - sofa, easy chair, microwave, fridge, sink, two TVs, two basins in bathroom. Good breakfast area with attentive staff, although it was a little warm to me. Only problem we had was some noisy 'tenants' on Saturday night. We were in an area off of a courtyard, so when they got out there a 1 in the morning, the sound echoed..

    4
    « Good place »

    It has the markings of a motor lodge when you first pull in. As in most things, don't judge a book by its cover. The rooms were clean and comfortable and everything worked as it was supposed to. The front desk staff were friendly and knowledgeable about the town. I would return

    4
    « Best Western Turquoise Inn »

    This is an older hotel that is very well maintain. The room was spotless, the bed comfortable, but the bathroom was extremely small. The staff was very nice and helpful with directions to shopping and dinning in Cortez, The breakfast the next day was excellent. Over all we had a very good experience, we will stay here again.

    5
    « Great staff, great room »

    Arrived here after a long day driving to a very warm, friendly greeting from the receptionist,who gave us an upgrade to a king suite as we had a Best Western card. The room was very spacious with a nice fireplace and a big bathroom and was extremely clean. The bed was comfortable and we heard no outside noise. Breakfast choice was large, again the staff were very friendly, and we checked out happy with all aspects of our stay.

    4
    « Huge bathroom! »

    Staying with our grandson and his girlfriend, we wanted to make sure everyone had a comfortable bed. We found that in these suites! Our room and bathroom were huge!!! A bit of an older building but in very good shape. Friendly staff and a great hot tub! Excellent breakfast with very attentive staff, keeping everything filled. Would highly recommend Best Western Turquoise!

    4
    « Nice hotel in good location »

    We have stayed at this hotel many times. We also get the King suite as we like those rooms much better than a regular room. The room is comfortable and clean. The hotel staff is nice and helpful. The hotel is located near the center of town and conveniently located across the street from a supermarket.

    5
    « Nice and Clean! »

    I was a little concerned when having booked this by phone as part of our trip. The person that took my reservation would keep talking to someone, not having put me on hold. I took it as odd, but went ahead anyway. When we got here late after visiting the Mesa Verde National Park...I was greeted by a wonderful front desk employee. She was so kind, helpful, and put my hesitation at ease. She recommended a great restaurant to eat dinner at that was still open because we were so late. Explained everything about where things were on the map of the hotel. The room was clean and so comfortable. They had everything that a person needs when on the move traveling. They provide quality shampoo,conditioner, soap, mouthwash,and even have make up remover. The bed was wonderfully comfortable and we really appreciated the remote being in the "clean remote" sleeve. We were told the sofa bed was fine, but I didn't explore the comfort level of that. The breakfast provided was yummy. I was impressed that the scrambled eggs were not just plain. Whoever made them put some green chili's in them. You just don't get eggs like that in an included breakfast at a hotel. They also had biscuits and gravy that I didn't partake in, cereal, oatmeal, toast, pastries, bacon, sausage, coffee, and juices. It was just an all around good variety. A lady that was taking care of the breakfast area even asked us if everything was ok? So nice to have asked. We were impressed. If in the area I would not hesitate to stay here again.

    4
    « King size beds make this a Suite stop for families. »

    The Hotel is on the main street with easy access to Mesa Verde and eateries. We were greeted with a smile and when we had a problem (the room we were given was still being remodeled) they quickly reassigned us to an upgraded suite with 3 queens one in a separate bedroom. The Jacuzzi had to much chlorine in it. We informed the person at the counter and she promptly made a note to get it corrected. The breakfast was way more then a continental style breakfast. Best scrambled eggs I've ever tasted. All the food was way better then the average breakfast most hotels offer. We enjoyed or stay and would recommend this place to all.

  • 3
    « An older motel but it seems they've put a lot into keeping it nice »

    This is quite a busy motel. We spent three nights here and it started out pretty good but seemed to decline a bit each day. On our second morning we discovered their complimentary breakfast which had as much variety as any. The lobby is nice as well as the breakfast area and our room. The bathroom is quite small but there is a large mirror and vanity area just outside the bathroom.We always place our used towels in the tub as a sign we would like fresh. The second day I found them hanging on the rack and yes without a doubt they were the used towels. I went to the front desk for clean towels and the lady there was aghast at what had taken place. The bathroom floor was not cleaned during our stay. The noise from the grocery store parking lot across the street on Friday night is not the fault of the motel but still it was there. Apparently it is the social gathering area for locals and I was sorry for the store employee the next morning whom we saw out there picking up empty cups, etc. I may be stretching my rating a bit with "average" but at the same time I think some of this could be attributed to a couple of bad days.Also, the Wi-fi was not available in our section due to recent concrete work but they said the motel next door was allowing us to log on to their's so it was a bit slow.

    4
    « happy and comfortable »

    after a long road trip, this best western is clean and comfortable,. they take pets a big plus.. loving Best Western for consistent and clean rooms to depend on. There is parking in the back for travel trailers

    5
    « OK to CA »

    hotel had upgraded us without our asking to a suite due to construction going on. we were very pleased with the accommodation and the service staff. quiet, clean and comfortable, what more could u need. breakfast was hot, fresh and tasty with good selection of options.

    5
    « Comfortable, Quiet, Clean »

    Staying at The Turquoise Inn, particularly in one of their suites, is always a pleasurable experience. Friendly, helpful staff; very good breakfast & nice little indoor soaking tub, as a perk after a long day having fun outside!

    4
    « Comfortable Stay In Cortez »

    Clean, comfortable hotel in the heart of Cortez. Nice place to stay while visiting Mesa Verde or just passing through. They were doing some remodeling while we were there which should be completed and looking great by now. Staff was very friendly. The suites in the back are very nice.

    4
    « Somewhat dated, but Comfortable and Clean »

    Stayed here for a couple of days after a work meeting to take advantage of the area's outdoor activities. It's somewhat dated, but it's very comfortable and clean. Staff is wonderful. I would certainly stay here again.

    5
    « Great stay, friendly staff »

    After driving over 8 hours to stay at this location, I was very satisfied with this location. This hotel's was very pleasant and helpful. There breakfast is very satisfying, large portions, and constantly refilled. Thanks for the great stay.....

    5
    « Perfect end to a long day. »

    We had been traveling for almost a week when we checked in here for the night. Eva is friendly and efficient in getting us checked in and questions answered. Our room was a large king size room with coffee and fridge. Smelled and looked clean. The motel itself is maintained very well. What was very convenient and helpful to us is that there was guest laundry machines available. Wish we could of arrived just a bit sooner so we could of enjoyed the pool for a while. The bed was very comfortable and we got the good nights rest we needed. Love the fact the fan doesn't kick on and off all night either. Stays steady and can't hear any road noise at all. Check out was easy and good breakfast available. Cute little gift shop too. Can't go wrong here.

    4
    « Nice Hotel »

    I was pleased to find this hotel was clean and conveniently located. An upgrade was given to us, and we enjoyed the room. The staff was friendly and helpful with whatever we needed. The breakfast the next morning was better than usual. The beds were fine, and it was quiet. I appreciated the mini fridge and microwave. We will stay here again on our way through.

    5
    « Will stay here again. »

    This is a nice clean, smoker and pet friendly place to stay. Park in front of your room-my type of place-no elevators, hallways. It is older, but very well kept. Breakfast was about right, and the internet worked well.

  • 4
    « Friendly staff, comfy beds »

    The person at the front desk was friendly. She checked us in very quicky. When i asked for a recommendation for dinner, she had a couple of them. We had time to enjoy their hot tub/pool - indoor, it was just what you needed after a long drive. The rooms are very clean and comfy. The outside of the hotel makes you think of a motel, but was really a nice room. We would stay here again without hesitation.

    4
    « Nice place in a small town »

    My wife and I were passing through on our way out west and decided to stop here for the night. Since we had our two dogs with us we thought this would be a good place since Best Western is a pet friendly place to stay. The front desk staff were friendly and helpful getting us checked in, even with our dogs. It was really late at night so they helped us out by giving us a discount room. Inside the room it was clean and spacious. It was getting down to freezing and snowing that night, but the room was still comfortable. The bathroom was extremely large. It was still very quiet for us overnight. The room looked like it could use a little touch up. The floor trim by the door was damaged by prior use, but it was still a good experience. The next morning, the staff was on top of things making sure to clear snow and ice right away. I would look to stay here if I were in the area.

    4
    « Good place to stay near Mesa Verde »

    I have stayed here before, so, when I had a chance to go to Mesa Verde, I made reservations immediately. My room was clean, quiet and spacious, and the breakfast is always filling. Across the street is the grocery store and gas station and in town, Trip Advisor will send you to just the right restaurant.

    2
    « Checked out due to noise and dirt »

    We stayed one night on 11-20-15. The heater fan was very noisy and the filter was dirty. My sinuses bothered me the next morning. The suite was worn and in need of refurbishment but was OK for one night. We booked one night on our return trip on 11-z28-15. There was no one at the front desk and no bell for service, so we waited till a lady came out. As soon as we brought in our luggage we heard the thumping of music from below us. The front desk lady moved us to another room because the noise maker was on extended stay, so we were the party inconvenienced. We packed up and moved to anothdr room. Upon using the toilet, we found it in nasty condition. The bowl hadn't been cleaned and there was some toothpaste in the sink. A further look around showed the duvet had dark hair and soiled areas on it. There was hair and dust built up around the base boards, crumbs on the carpet and nail clippings on the sofa. We grabbed our luggage and went downstairs to check out. We found the front desk lady in conversation with the noise maker from below our first room. She allowed the gentleman, who had a can of beer in hand, to berate us for objecting to the thumping base music and told us it was Saturday, he worked hard, and was entitled to drink beer and play his music. He belligerently told us we just needed "to chill out." After we responded that we work hard too, and did want to chill out, but in a clean and quiet room, the desk lady offered a few words in defense of the beer chugging guy. She wasn't professional enough to speak with us privately, but rather allowed this guest to talk over and try to bully us. Best Western should provide more training in customer relations to this employee, and really take a look at the dirty, worn and shabby rooms. Otherwise, this could deteriorate into a "beer and a bed" type of place. The suites were spacious and had potential to be a nice hotel with some problem area addressed. It appears as if this Best Western does not meet up with the hotel's standards and is sliding into a dive motel. We were very disappointed and would not stay here again.

    3
    « Noisy location »

    Very small bathroom, no micro-wave, noisy location, good area for pets. Staff at check-in very pleasant. Cortez is a medium size community, we had BBQ in nearby takeout restaurant. I have nothing else to submit.

    3
    « Pretty good hotel in Cortez »

    The room was clean and beds were comfortable enough. The bathroom was tiny and outdated, but clean. We stopped here around 1 am on a road trip and were accidentally given the keys to the wrong room...the gentleman who was already in that room was quite surprised. It has made for a funny story but freaked me out at the time!! It was an honest mistake though, I'm sure. We were quickly given a different room and it worked out. The breakfast was good.

    5
    « Best Western Turquoise Inn, Cortez, Colorado »

    The staff are always friendly. The rooms are comfy.......we have never had any major issues here, it is off the main roadway and the breakfasts are plentiful. They generally have great coffee too! I have only had one noisy evening and that was due to the guests, not the staff.

    2
    « Needs updating »

    Appears to never have been updated from the time it was built, possibly in 1967. Air conditioner filter needed changing. Carpet torn and stained. Room was dusty. 1" space under door allowed cold air into the room. However, the people were helpful and friendly, and the bed was comfy.

    4
    « Nice hotel in Cortez »

    This is an older property but fairly well maintained. We called ahead and asked to be able to check-in early. The staff was very accommodating and helpful. When we arrived two hours early, our room was made-up and ready for us. The room we had was great. We stayed for a few days while we took in the sites of southern Colorado over the July 4th holiday. Breakfast was exactly what you would expect for a free breakfast at a hotel (lots of food but not the greatest). On July 4th we sat on the lawn and watched the fireworks. The staff let us take some poolside chairs to the front lawn to sit on while we watched fireworks. The only complaint I had and it is a minor complaint is that it sometimes took a long time for our room to be cleaned. Again this is only a minor complaint and I understand that they were very busy (every room was booked). All in all, we had a very enjoyable stay at a reasonable cost.

    3
    « Friendly Service, Old Property »

    This hotel brought back memories of family trips in the '70s. It's the kind of hotel that has doors opening directly to the outside as opposed to an inner hallway, and where the pool is situated within a courtyard. It's right on the Main Street of Cortez, reminding me of Route 66 days of travel. Sure, I occasionally get nostalgic for "better" days, but I really prefer my hotel accommodations to be modern and bright. Having said that, the positives are the very friendly staff, the fairly large rooms, and the cleanliness. The room felt gloomy, but ours was situated on the inner courtyard which probably explains that issue. We were very pleased to discover a wonderful BIG park not far from the hotel which was perfect for walking our dog. The hotel is right on a very busy street and walking near the property is not enjoyable. There's a Safeway (with a Starbucks) right across the street.

  • 3
    « Generally Good but Unfortunate Room Allocation »

    I have rated this 3, but may well have scored it 4 but for the particular room allocated to us. First the good stuff. The hotel is well located in Cortez. The room was pleasantly decorated, had all the usual amenities, everything was working, and it was spotlessly clean. The breakfast, though nothing special was perfectly ok - tasty, filling and with a reasonable though not great choice. The lady looking after the breakfast was working really hard to ensure that everything was kept topped up and available. Reception staff were efficient without being particularly friendly, So far so good. However, the room allocated to us must have been in one of the worst locations in the property. It was noisy until late in the evening and we had arrived tired from a 300 mile drive that day nearing the end of a long road trip of nearly 4000 miles, and after an early dinner all we wanted to do was to relax and then sleep. We were located just under a smoking / lounge area and adjacent to the stairs up to that area. As a result we were kept awake and disturbed until late at night by the noise of people on the stairs and then clomping around upstairs, and chatting and shouting. It did not seem to occur to the people going up and down and walking around that other people may be trying to sleep! I appreciate that this is not directly the fault of the hotel, except that I do question the location of that area. However, in all honesty because of that I cannot score our stay any higher, and if I were returning I would specifically request a room away from that area.

    2
    « Very Disapointed »

    I had driven by this hotel many times over the years but never stayed here. One of my counterparts said it was a nice hotel so I figured I'd give it a try. I was very disappointed with the hotel overall. The room appeared to be clean but had a sense of cover up spray. It just did not smell clean and fresh. I also had troubles with the shower. For most of the time the hottest temperature I could get was about a tepid 80 degrees. But then the hot water kicked in and went to a scalding 120 degrees and became very uncomfortable. The ironing board in the room looked like somebody used it to do some sidewalk surfing behind their car for about 18 miles. Dirty and bent. I chose to go to work with clothes that were wrinkled in my luggage for fear they would come out a lot worse looking and smelling if I ever used that ironing board. The staff at the hotel was very friendly and I do have to say having a full range of TV channels is a definite improvement over most of the Best Westerns I have been in but those two factors certainly are not enough to get me to stay here again. There are two large hotel chains up the road with much newer and nicer hotels that I feel are a better value.

    4
    « Older but really nice »

    Have stayed at this hotel before and found it was in a good location to what we wanted to do. This time we were just passing through. The room was actually two rooms, a living room and a separate bedroom on the far side of the bathroom. Very quite. The staff was very friendly.

    3
    « Decent room, a bit old, but nice »

    We stayed one night while on the road, and decided on this place because it was a Best Western and the price was good. The bed was old, but comfortable. Nicely decorated. The bathroom was a little small, but the water was nice and hot. The motel is not much to look at from the outside, but the rooms were fine. Complimentary hot breakfast too!

    4
    « Good value, good location. »

    Stayed two nights Sept 20 2015. Convenient for visiting Mesa Verde. Near supermarket plus walk to restaurants (Main Street Brewery, Nero's). Room on first floor from outside walkway (no lifts) overlooking car park. Clean and comfortable, well furnished, but small bathroom with no extractor fan. Weather temperature OK to leave aircon off (less noise), but windows intended for opening were old/stiff so put door on chain at night. Staff are helpful and friendly. Breakfast was good with full range buffet.

    3
    « The Sweet Spot »

    We spent three nights there. It's definitely the sweet spot for a value stay. The breakfast was the biggest plus: eggs, meat, biscuits and gravy, waffles, pastries, breads, coffee, cereals. The buffet is managed by a cheery woman who keeps things clean and stocked. The hotel itself is old, the rooms a little small. Our bathroom was tiny. Initially there was no soap in our room but they delivered it within minutes of my complaint. It's clean and decently maintained. We didn't use either pool (indoor and outdoor). We were in room 116 which is below a patio. One night there was what sounded like a herd of elephants up there which was not handled by the management to our satisfaction. The location is good, right across the street from a huge supermarket.

    4
    « Good Value »

    Stopped for an overnight. Hotel was under renovation so we weren't to sure about it but the experience was fine. Good mattresses, strong wifi, clean room, excellent continental breakfast and friendly staff. Offered us a "managers discount" upon check in which saved another $13.00 off rate.

    3
    « OK, clean, comfortable bed, Direct TV »

    The place is old and upgrading is being done in good order, I think. Rooms, lobby, dining area. Still, there is much to be done. It was alright for one night. My husband got the Wifi to work but not on my computer.

    4
    « Very surprised and pleased »

    We were looking for a hotel to spend a couple of nights for our touring. I saw this and decided to check it out. I was very pleased with the size and cleanliness of the room. The beds were super comfortable with pillow top mattresses. This is an old hotel that they have sunk a lot of money into.

    5
    « Very good hotel »

    We were meeting another couple and were pleasantly surprised to find our rooms very large with a separate sitting room. That was great for us to be able to sit and visit. The hotel was very clean and all the staff was great.

  • 3
    « Nice enough, but overpriced »

    Not the greatest BW property I've stayed at, but it was still OK. Definitely on the expensive side for what I received. Bathroom layout was a bit inconvenient, with a toilet seat that would not stay up due to the size of the bathroom counter.

    5
    « hotel room »

    Everything was excellent and the family enjoyed their stay. It was our first trip west for the children. We especially enjoyed the gift store. Even though the motel was under renovation everything was still clean and comfortable.

    2
    « Run down Best Western, Cortez »

    This property has clearly seen better days and can now no longer compete with similarly priced Holiday Inn Express in the same town. We relocated to the Holiday Inn after only one night of a planned two night stay.

    5
    « Excellent room but disappointing Rewards Program »

    Overall, I wouldn't hesitate to stay at this hotel again but I was disappointed that I couldn't redeem some of my large amount of Best Western points to pay for the room. The hotel had rooms available but not for points. I will try to stay at other hotel chains that have a better rewards program in the future.

    5
    « Best Place In Cortez »

    We stayed here for 2 nights and we were blown out of our mind. Pool is very clean, staff are very friendly, hot breakfast is amazing. The staff here really care about the hotel. The rooms are nice and big, 30 odd inch flatscreen TV with full Direct TV suite. Bathroom very clean with all neaded amenities. Clean A/C and was very quite.

    3
    « Great Service - Tired Property »

    This is a well maintained older property. The staff were exceptional. They made the difference. The room was very clean. They just need to bite the bullet and shut down a few rooms at a time for a rotating remodel.

    4
    « Older property, but very clean »

    A nice hot breakfast and a good outdoor pool for the kids highlighted our stay at this Best Western. There weren't many open rooms around when we stayed this Friday night, and this one was packed as well but the walls were thick and you couldn't hear the other travelers. There are other fancier and more trendy motels in the area, but this one is just as good.

    4
    « Comfortable and good value »

    This hotel is situated on the main street but was quiet. It is a slightly old-fashioned property but my room was large clean, comfortable and had everything I needed, including a fridge, microwave and good wifi. The hotel has two floors with rooms opening on to the parking area or second floor walkway. It does not have an elevator but my request for a first floor room when I booked was fulfilled. The front desk was friendly and efficient. If I was staying in Cortez again, I would be happy to stay at this good value hotel.

 

Getting to the hotel ...

All directions
·From: All directions. The BEST WESTERN Turquoise Inn & Suites is located on Highway 160, five blocks east of the city center.