BEST WESTERN Hotel Parkway Inn & Conference Centre,  Cornwall

4.5/5  - based on 587 guest reviews.
1515 Vincent Massey Drive, K6H 5R6, Cornwall, Canada - See map
+1 613 932 0451 +1 613 938 5479

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1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
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Comfort meets luxury at the Best Western Parkway Inn & Conference Centre, just minutes from popular Ontario attractions like Upper Canada Village and the St. Lawrence River. Situated in the heart of Cornwall, Ontario, guests enjoy all the features of this this cozy full service property. Wake up to a free breakfast and enjoy spending time relaxing in the outdoor pool, heated from June through September. Rest comfortably in our guest rooms that feature Canadian pine furnishings, free high-speed Internet, cable TV and in-room refrigerators. When there is a chill in the air, enjoy a room with an electric fireplace or a whirlpool tub. If your family travels include the pets, please call the hotel directly for availability and details of our pet-friendly accommodations. Traveling for business? This Ontario Best Western hotel offers services and amenities from on-site dining to a full service business center and meeting facilities that can accommodate up to 250 guests. Whether you're hosting an intimate business meeting or a large conference, the Best Western Parkway Inn & Conference Centre is an ideal event space in Cornwall. Also, with easy access to the 401 Highway, the property is just an hour from both Montreal and Ottawa, and is only minutes from the Seaway International Bridge or Three Nations Crossing, connecting Canada, the Akwesasne Indian Reserve and the USA at the State of New York. Local corporations, such as the Benson Group, Kraft and Olymel draw many business travelers. This Cornwall, Ontario hotel makes it easy to explore the area's best attractions and sights - including Upper Canada Village, the St. Lawrence River, Cornwall Community Museum, Historic Cornwall Jail, Queen Elizabeth Gardens, Prehistoric World and the Akwesasne Indian Reserve. The area is also host to many memorable annual events, including the Maxville Highland Games, Akwesasne Pow Wow and the Williamstown Fair. For a clean, comfortable and quality experience, book your stay at the Best Western Parkway Inn & Conference Centre.

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Room 1

Guest reviews


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based on 587 guest reviews
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Excellent
 
366
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176
Medium
 
31
Poor
 
6
Horrible
 
8
Business Business 149
Couples Couples 207
Family Family 141
Friends getaway Friends getaway 42
Solo travel Solo travel 23
Cleanliness
Location
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Service
Sleep Quality
Value
BEST WESTERN Parkway Inn & Conference Centre,Cornwall
  • 5
    « Family Event »

    I arrived late in the day from the train and was warmly greeted. My room was spotless with a well appointed washroom. The breakfast the next day was really delicious and the hostess was totally amazing. Nothing was too much trouble for her or other staff in the dining room. It was a very pleasant experience and I would definitely stay there again.

    4
    « Family Visit »

    We travel frquently to Cornwall to visit family. Over the years we have stayed at multiple establishments and we have found that there are only two motels in Cornwall, and this most definitely one of them. This review is based on well over a dozen stays over the last couple of years. While it is not the the Ritz it has everything you need for an enjoyable and worry free stay in Cornwall. Friendly helpful staff, clean comfortable rooms, nice workout room, and a good breakfast buffet with a waffle maker. The only thing that would put the place over the top is if there pool was an in door pool.

    4
    « Great place in Cornwall.... friendly people good restaurant »

    Was here recently for work and enjoyed my stay here. The building is old but not an issue as it has been kept up and is very clean. I had dinner downtown but had a drink at the bar and then breakfast in the morning. Probably one of the top two places to stay.

    5
    « Best Western is really the "BEST" »

    The room was exactly as photographed.... even better, and they went out of their way to make us feel at Home. real nice ambiance and a real WOW big comfortable beds, fireplace in the room we were very very satisified, Met people at breakfast that stop here every year while traveling Québec - Ontario like us.

    5
    « Excellent hotel all around »

    We stay here when we travel from Moncton to Toronto and back. The staff are always great and helpful. The rooms are clean and fresh and very comfortable. The buffet breakfast is wonderful. Hot fresh and enough choices. Nice that the rooms have fridges, but would be great if they also had a microwave. Also having coffee available would be great but that's my thing... Lots in the area for shopping and eating. Easy access on and off the highway.

    5
    « Its A Great Place To Stay »

    This Inn is a gem that you would not expect in Cornwall. Spacious room, comfortable bed and pillows, and a unique decor to the rooms. A varied complementary breakfast to satisfy any preference. Highly recommend if you prefer hotels with character. The name of the moose on top of the fireplace is Maverick.

    5
    « rustic warm atmosphere »

    The staff is wonderful, the free breakfast is excellent with many choices, and the rooms are very comfortable, with a rustic decor, very chalet feeling with the wood furniture and brick fireplace. Maybe not trendy looking but very nice.

    4
    « Pet Friendly! Best Comp Breakfast! Clean! Delightful Bed & Linens! »

    Really friendly Staff, super clean rooms, the bed was very comfortable and the linens were great quality, my Wife and our Dog slept in the same bed all night and none of us woke up until breakfast. Best complementary breakfast I have ever had...Think of it as upscale diner food, real eggs, quality ham, good spicy sausages, home fries are the bomb. The breakfast is actually served from the independent restaurant attached to the hotel, good quality for sure.

    3
    « comfortable »

    Our room was large and had a fireplace, though we did not use it. The dining room is quite nice and has a wide variety of choices. The staff are a bit stiff and not that friendly but functional. The feeling is one of the motel doing you a favor rather than one of offering a service.

    5
    « Best of the east! »

    Great hotel with a ski lodge feel to it. The check in was easy, lots of free parking located on the Strip of stores and restaurants on the way into Cornwall a few minutes from the downtown core. Rooms were nice, clean and well equiped. Gym and outdoor pool and the free buffet breakfast was excellent.

  • 5
    « King size treatment »

    I followed tips from other TripAdvisor reviewers and asked for a king room. I ended up with that and more: a Jacuzzi and a welcome snack basket! After a long drive from New Brunswick, a soak and a great sleep were just what I needed. I didn't hear a sound from the corridor or parking lot all night. Breakfast was included, at a buffet with a wide selection of good food. Service in the restaurant and at the front desk was first rate.

    5
    « Terrific stay! »

    This is always where I stay in Cornwall. The rooms are quaint and cozy. Everything is clean and comfortable. I love the additional door in the entranceway that provides an extra sound barrier. Fireplace is always a nice touch. Breakfast in the morning is so delicious and many varieties. Staff is also terrific.

    5
    « Amazing Stay »

    My wife and I had the pleasure of staying here when we were working on a five week project in Cornwall. Working on the road is is tough, especially for long periods of time. Well this place made us feel right at home! The beds were comfy and the room was big. The staff was amazing! And the breakfast is outstanding! We truly felt like family. I can't recommend this place enough!! Would definitely stay here again.

    5
    « great hotel stay »

    Have stopped here several time and look forward to our stay every time .Love the fireplace in the room. Restaurant and breakfast were so enjoyable after a long day of travelling. Clean and quiet. Friendly staff.

    4
    « Cozy hotel »

    The hotel was very quaint, the bed was okay , it was clean the staff was nice, not sure I would stay here again. The room felt a little small. The decorations on the walls were nice it could have used a better tv.

    4
    « very fancy »

    we always travel mom dad and the teenager, we mostly travel in the USA, different city and hotel. This time we decided to travel the Potsdam in New York back to Canada. we get out of the car and my 17 year old said to me are we staying in this hotel and I said yes it's to fancy. it was Best Western Plus, the regular room 2 queen beds plus the electric fireplace plus the bigger fridge (not full size ) but bigger, plus the table and couch. my son was very impress , it was super clean the beds were so comfy, the buffet breakfast was great, the people working polite and a smile.I would go back

    5
    « Above Excellent Service »

    Having stayed at this hotel too many times to count over the last several years, myself, and my family, have found the staff to be exceptional. There is nothing too big or too small for them to do, fix, or help a guest with, and with a smile mind you, which is getting to be rare in this day and age in the hospitality business. There are several places to stay in Cornwall but to date we have found the Best Western Parkway Inn did, from the first stay, and still to this day, feel like coming home to family. When you find the best, you don't bother with the rest ! Thank you Ladies and Gentlemen for all that you do to make us feel great about our stays, from reservations to check in, right through to check out, and for all your care and attentiveness inbetween. We appreciate you all so very much. Note for poster Scott R from Peterborough, Ontario: Never in all our stays at Best Western Parkway Inn has ANY of the breakfast staff, or dining room staff, ever fished for tips, and trust me we know them all. Not a one of my family has experienced this ourselves or have seen it happen to anyone else. These are professionals doing their jobs very well, with, or without, "tips". Perhaps you are not accustomed to caring, courteous, skilled staff, doing their jobs well because they take pride in themselves, their ability to do their jobs well, the reputation of their workplace, and their employer. It might well be too that you are not accustomed to good in this world, and therefore you recognize it as something "foreign", as opposed to it just being the act of "someone good". Sad, as it is a rare commodity, one I would prefer to cultivate rather than demean. Happy travels in future to you Sir !

    4
    « Great food on Thanksgiving »

    I had the New York steak which also included a salad and dessert. The baby potatoes were delicious with fresh carrots. My sister had pork with mashed potatoes which she thoroughly enjoyed. Our friend had the French Onion Soup.

    5
    « A short getaway and another pleasant stay »

    We stayed at the Best Western Parkway Inn for the second time this year, but this time on accumulated BW points. The room was on the second floor, facing south - as requested - and it fully met our expectations. We highly recommend this location to anyone visiting the Cornwall area for business or pleasure.

    5
    « Exceeded Expectations »

    Stayed here one night on a 23 night road trip. The facility is old and the decor is dated but everything was very clean and comfortable. Breakfast was excellent, too. I'm glad we picked this property in Cambridge.

  • 4
    « Comfortable- feels like home »

    Beautiful hotel, with very friendly staff! The location is great, as it is easy access on and off the highway, as well as various stores and restaurants. Breakfast lacked a little bit, but other wise, all other amenities were excellent.

    1
    « DON'T GO THERE FOR BREAKFAST »

    Eggs luke warm and home fries so salty i could not eat them. For that they charged $12.50. Do yourself a favour and go to the King George Restaurant on Montreal Road You will get a much better breakfast for only $6.00

    5
    « Great stay »

    Enjoyed our time at this location. The staff were friendly and helpful. The room was clean and decorated nicely. Beds were comfortable. We had a great breakfast in the dining room. Very nice setting. The access off the highway was an easy on and easy off.The surrounding were great.

    4
    « quiet, good service »

    checkin was great. very accommodating. took our bikes into the storage room for security. room was nice. missing a place to put your suitcase. bed comfortable. tv was HD but only had SD channels. Pool was really nice. heated. no area to change at the pool and no dressing gowns in the room (so you could change in the room and walk to the pool in the dressing gown). breakfast was ok - but it felt a bit strange: it was a buffet but had wait-staff to bring you our coffee. Either have a full buffet or a served breakfast - or a buffet for cold and serve hot. general decor in the hotel is nice but getting a bit dated. seemed to be dark brown everywhere.

    1
    « Winners sports bar way too expensive »

    Let me start by saying winners sports bar has a great staff. Its a pretty good sports bar. Very long nice wooden bar with a lot of bar seating. Go often, was always happy. Best wings in town. They recently increased their food prices..... Crazy prices.... $17(pre tax/tip) for a regular burger. $12+ for calamari app. Forget some of the other examples but paying $15+ for items that should be $8.95 in a basement sports pub is nuts. Its gonna kill the staff trying to make a living. To boot i always go with combo of hot/honey garlic....no more... Removed from the menu. Feeling ignored. Oh well may have to find another pub.

    4
    « Nice stay! »

    Great hotel in Cornwall. Nice restaurant / bar with outdoor patio as well. Very good free breakfast with different hot items each day, cereals, oatmeal, waffles, juices, yogurt and fruits, etc. Outdoor pool looks very nice (did not use though this time). Rooms were nicely decorated, A/C was working great, lots of ample free parking. Close to different restaurants such as East Side Marios, Shoeless Joes, Tims, etc.

    4
    « Not Bad »

    This hotel was very nice, great feel, good food, however, ensure if you have any type of physical limitations you tell them a number of times. This is 2 stories, no elevator. I had a show on the 2nd floor and carrying baggage up and down everyday has now set me back in therapy bills.

    5
    « Very affordable »

    Love this place it s in my home town close to many restaurant very clean and friendly very affordable with the breakfast included with room. Cafe and tea in your room in the morning Thes best room are at the back of the motel

    5
    « comfortable,worry free »

    awesome staff from start to finish,great breakfast,and servers, dinner as well,beautiful comfortable room with a hot/jazzuzie tub,fire place,veryclean,and,everything worked...pay a little extra and get quality.we have had excellent service at other best westerns,but these are our experiences.

    1
    « Worst night sleep »

    Barking dog started at 6 am. I had worked most the night. I finally gave up at 8 am and went for breakfast. I called front desk and was told they would call the room. House keeping staff in the hall as dog was barking. I went for breakfast and the person who owned the dog was taking to staff about the dog. She had been in the gym working out and now having breakfast. Hotel policy stated that pets cannot be left alone in room?

  • 4
    « Actually really nice »

    Actually stayed here for some work. The room and service were really great. However the aircon stopped working in the middle of the night. The good thing was there was someone up to fix it right away. The breakfast on the first night was not the greatest but the second morning it was actually delicious. Just know if youre going over a weekend, it turns out theres quite a few weddings and things going on so its a bit noisy. But overall I would definitely go back. Wifi worked well, bed was comfy and everything was clean!

    5
    « A great place to stay »

    I have stayed at this hotel a number of times and have been extremely pleased each time. The staff, hotel and restaurant, are very professional and friendly. The room decor is very nice and the bed is excellent. The hotel breakfast is very good and lots of choice. I would recommend this hotel.

    5
    « First class property »

    Reservation booked thru Expedia. Hotel location is a couple of kilometres south of Hwy. 401. Arrived late and ease of check-in. Staff friendly and helpful. Breakfast and Wi-Fi included in price. Very clean property from lobby, bathrooms, restaurant and guest rooms. Property decor has a country and rustic feel to it, Comfortable stay and had a great night sleep. Full hot and cold breakfast offered; great variety from cereal, fresh fruit, eggs Benedict, sausage, bacon, etc. Wonderful customer service by restaurant staff. Won't hesitate to stay at this property in the future. Highly recommend on your next visit to Cornwall.

    4
    « Good choice »

    Arrived quite late after a long drive. Staff were friendly and helpful. All was quiet, the bed was very comfortable and the room clean. A hot beakfast was a lovely treat, as otherwise we would have had to go look for somewhere. Did not explore the amenities other than seeing a computer centre.

    4
    « A Gem Discovered »

    A very nice hotel experience. The hotel decor inside the lobby, restaurant, & room was very pleasing with an upscale rustic feel. We just loved our room..5-star! All the staff from check-in to restaurant, to checking out were friendly, courteous, & professional. Wish all Best Western's were like this...a gas fireplace in the room with sitting area...FABULOUS! A big shout out to Steve at the Reservations line to book us this room with a great price.

    4
    « Wedding Block »

    A block of rooms was booked at this hotel for a family wedding. We arrived later in the evening and were checked in by a very friendly manager on duty. We booked 3 rooms for my adult children and ourselves. The value for money was good and the staff were very friendly. We were provided with coupons for the breakfast buffet for each of the two mornings we were there. This was an unexpected, and very much appreciated surprise. The staff at the restaurant were very friendly. We spent a few hours in the lounge one afternoon and again the staff were very friendly. I would recommend staying there.

    5
    « Visiting family »

    The Best Western Parkway Inn has wonderful staff. They courteous, friendly and very helpful. The rooms are clean and their restaurant has very good menu. I would rate the Parkway Inn as five stars We had stayed at this hotel numerous times and haven't found anything bad to say about them, Would recommend

    4
    « Well appointed rooms, good location »

    Clean, and well kept property. Fireplace in room is a nice touch. Breakfast was good, and service fast and efficient. Checking/out easy, and staff accomadating. Easy access to scan, fax, and select business services. Price was competitive for the area. Sadly, I over heard the manager verbally slamming a fellow customer for her attire. Luckily the lady was not in ear shot, however I was. Not cool, and for this reason, I will chose a different location next trip to Cornwall.

    5
    « Great stay »

    We stayed here for 4 days while attending a local dog show. The hotel and staff were welcoming to both the exhibitors and dogs - even providing a welcome bag for the dogs including a sheet, towel, "poop" bags and treats. The hotel was comfortable - great bed and pillows (my personal big need), the pool was the perfect temperature, and the restaurant and staff were helpful and friendly. The grounds were clean and neat. We'll be back.

    5
    « Friendly stop »

    A drive along the beautiful St. Lawrence to Cornwall takes you directly to this Best Western - couldn't be more convenient. Large rooms, comfy bed, problem-free internet, quiet halls, friendly staff, and super breakfast. This trip we also relaxed in the bar with a beverage and a very tasty late supper (baked Brie, risotto, club sandwich), and were very happy with everything.

  • 4
    « Enjoyed our stay »

    Enjoyed our stay, would stay here again. Rooms are dated, but clean. Beds very comfortable. Walls are paper thin, you can here everyone when walking down the hall. Full breakfast, good. Nice pool out the back to relax in or to sit outside at the tables. No freshly baked cookies, but a bag provided in room with some snacks. Prefer the cookies. Check in and out was a breeze. Friendly staff during breakfast. Lots of free parking.

    5
    « Old doesn't mean Bad »

    Spent 3 nights at this older but quaint Best Western Hotel. Room decor of wood crown molding and fireplaces would seem outdated to most people. However, it was a welcome attraction compared to all the plastic in most rooms today. Spacious accommodations. Great gym and restaurants. Close to downtown and within walking distance of many other amenities. Friendly staff and great service.

    5
    « Ask for the pet-free room »

    This is a pet friendly hotel but if you don't want to be near other peoples' pets on your vacation, there is a pet-free room on the 2nd floor. Most pets are on the first floor anyway. The food was good. The hotel is not state of the art, but homey. Good fitness room. We did not get a chance to use the outdoor pool due to the weather. I think this is probably the best place in Cornwall.

    4
    « Great Hotel »

    What a beautiful well kept place. The ONLY negative is this wonderful hotel has no elevator, which is a challenge to those of us who are older. We stayed in a luxury suite which was really impressive and very well set up. The luxury suites are separated from the rest of the hotel, and very quiet......until other people not he floor slam their doors instead of closing them. We did not dine in the dining room but had a sandwich and a couple of drinks at the bar. Service was excellent, food was great. Breakfast buffet before we left on Sunday morning was very good and the service was excellent. If you find yourself in Cornwall Canada, this is a great place to stay. Super great place to stay if you are on the first floor.

    5
    « Great Value »

    I have stayed at this facility many times - great location close to the 401, super friendly and helpful staff, the hotel maintains the facility to a high standard, restaurant on site - I think that they offer very good value for your money

    4
    « Great nights stay »

    Very nice looking hotel. Friendly staff with very clean and modern rooms. The hotel was very accommodating towards our dog staying with us and the complimentary breakfast buffet in the morning was excellent! Only complaint is we found our room to be a little small.

    5
    « Great place for a stop over »

    We are a family of 4 and we stopped over here on our way to Quebec City from Cleveland. They had the room ready with the extra cot. The beds were comfortable and the breakfast acceptable. The personnel was super nice. Highly recommend. Note that the pool is outdoor so the kids were unable to use it because it was raining.

    5
    « Comfortable, clean room »

    We hadn't stayed at the BW here the last couple of times while in town, because the price was too high compared with the others in town. However, this time, it was more evenly matched so we decided to come back to BW. We were glad we did because the room was very, very clean and they had redecorated. Bed was wonderful as I didn't wake up with a back ache or headache...which is good. The breakfast buffet had hot selections (ham, poached eggs, potatoes (similar to the hash browns at McD's). There was no omelette station...maybe that is on another day. But there was much to select from. I didn't notice any pets and did not smell any pets. Check in was quick and professional...very polite. Will return here next time in town.

    5
    « nova sccotia trip »

    on our trip to Nova Scotia we stayed six nights in four different Best western hotels and experience 6 different rooms and venues all were outstanding. Our one negative occurrence was handled timely and with exceptional service.

    5
    « wedding night stay »

    The room was very nice and clean,the bed was very comfortable and the brunch was very good.Would stay here again.would recommend this hotel and this chain of hotels to friends and family.The staff was very courteous and helpfull.

  • 5
    « One fantastic night »

    Our family stopped here on way home to the GTA from PEI. We were pleasantly surprised at how great this best western (BW not usually chain we stay in) hotel. The rooms are very charming, clean and spacious. Brand new bathrooms, nice brick wall fireplace and wood furniture. The rooms have been kept up nicely. The Peppermill restaurant on site had great food as well with plentiful portions and good ingredients. The buffet breakfast included in the morning was the best we had ever had at a hotel as well...hot meats, waffle station, fresh cut fruit, omelette chef station! Etc etc. Hotel and restaurant are both run really well. The management staff take pride in this place for sure. The only thing to mention is that there were many dogs there as it is a pet friendly hotel. We were worried when we saw all the dogs as we don't own a dog but the hotel seemed to do a pretty good job with animal odour. Could only smell in corridors. I am pretty picky on hotel stays and we travel a fair bit...this place was great!!

    5
    « Best place to Stay »

    Great rooms with fireplaces. Service is outstanding. Comfortable beds. Breakfast buffet is included and is delicious. Dining room is highly rated and bar is great. Everything you want in a stopover. We stay here every time we pass this way. Never disappointed.

    5
    « Excellent service and comfy room »

    A one-night stay in Cornwall was made thoroughly pleasant by the staff and facilities at this hotel. The reception was extremely welcoming, the room was well appointed and comfortable... and the restaurant was fabulous! All in all, I was greatly impressed with this property, which I would recommend to business and leisure travellers alike.

    5
    « Stay Here »

    These folks got it right with Parkway Inn. Friendly staff, clean efficient rooms. Wonderful breakfast, convenient parking. Pool towels. I planned on staying at Best Western's Edmunston's location the next night but they were full. Bottom line...don't consider staying anywhere else.

    5
    « Great »

    Extremely well appointed, friendly staff and great location. Walked to Casa Paolo for dinner. Good dinner, great location and waitress was very attentive. Breakfast was included and had more variety then other Best Western Plus hotels we had stayed at. Room was very spacious with a fireplace and sitting area.

    4
    « Nice hotel, if a bit dated »

    Room was nice and clean, with a cottagey feel to it. Did not use pool but it looked in good condition. Breakfast buffet was a bit mediocre, and the waitress was a tad too eager (fishing for tips) but overall a good experience.

    4
    « This is a nice hotel. »

    We had a pleasant two night stay here. Our room was quite large with nice cozy decor. Comfortable beds and very clean. The bathroom was very small. It was a very long walk to our room and there are no elevators. We were on the second floor on the end so we had to lug our stuff up the stairs and down a long hall. The buffet breakfast was good. The pool was the highlight. Large outdoor heated pool. Just like a giant bath tub. Awesome!! Not much to see around the area, but a short ride into town and down by the river was were we found out what Cornwall was about. Nice park on the river and lots of shops and restaurants downtown.

    5
    « Highly recommend »

    Lovely hotel. Awesome staff. Lovely hot and cold breakfast buffet included. Lovely heated outdoor pool. I loved the cozy decor. On Brookdale just off 401 so great location as well. We stayed in double queen room and it was very spacious. Our room had a lovely corner brick gas fireplace. In previous visits to Cornwall, we stayed at Super8 and Ramada. The Best Western is the superior choice by far.

    5
    « Refreshing Surpize. »

    Traveling across Canada B.C. To PEI and back on a Motorcycle. Been on the road for over a month now. I gotta say this is the best place we've stayed. The room was immaculate, the staff was outstanding and the food in the Pub was excellent. Short story.....well done folks. Can't say we'll be back cause we live on the other side of the Country but indeed I shall recommend your establishment.

    5
    « Outstanding Customer Service !! »

    Cornwall was initially a strategic stop for us on our cross Canada trip by motorcycle. We've had really good luck with Best Westerns so stopped in hoping they'd have room for us. Yes they did and it was one of the highlights of our trip. The front desk staff were so helpful not only booking a room in Cornwall but also the next night in Bowmanville. Our room wasn't ready so staff advised us the pub was open. We were delighted to sit on the patio with a breeze blowing as we enjoyed a cold drink and appetizers. The room was far beyond our expectations. King bed, whirlpool tub, all the amenities we appreciate being on the road long term. Fridge, coffee maker, robes and there are extras such as books to read, a welcome snack basket. The outdoor heated pool was a bonus as well !! This Best Western offers the absolute best breakfast we've had so far. Not just a skimpy continental breakfast but a wonderful selection. Poached eggs, ham, sausage, fresh fruit, lots of bread choices, waffles and juices/hot beverages. Customer service is obviously very important and we were treated royally. Thank you all for making our one night stay so memorable.

  • 4
    « Cozy, clean room »

    Liked that it's like a little appartment with sofa, desk, wifi, and your bed is comfy and big bathroom. Also older kind of windows you can open and lace curtains gave it a nice home touch. The breakfast is full buffet, beautiful presentation and selections. Service was exceptional from reception desk to time of departure. Have outside heated pool which we did not have time to use but looked great

    5
    « Good Price and Friendly Staff »

    Our room was nice and clean with a cute decor. The staff was very friendly from check-in to check-out. We were there for a wedding and were able to call in and get the group rate. Very accommodating. Also includes free breakfast the following morning. The food was very good.

    4
    « Would stay here again. »

    The room was nice and clean, real comfy. Comfortable bed, and the fridge and microwave were clean and in good working order. Breakfast buffet was more than we expected. Very good, and plenty of it. Would definitely stay here again.

    5
    « "Best Ever" Best Western Plus Hotel Experience »

    We stayed at the Best Western Plus Parkway Inn in Cornwall as a layover on our way back from vacationing in Quebec and Atlantic Canada. We have stayed at many Best Western Hotels over the years and this one exceeded all expectations, Our arrival began at check-in with our being informed that we have been assigned "a really nice room". How right! We had clearly been upgraded. The first thing we noticed was a surprise welcome card and basket of goodies from the hotel General Manager. Our room reservation had been upgraded to a suite. Large fireplace in the living room area, lovely bedroom with King bed, huge bathroom and dressing area that included two lovely bathrobes for our use during our stay. It was late afternoon so we decided to have a drink in the lounge, on the outdoor patio. It was perfect. The Chardonnay was beautifully cold and presented in a carafe. The wine glasses were beautiful - not the inexpensive small glasses you so often find at hotels. The patio was lovely and the gorgeous weather was the icing on the cake. We later had dinner in the hotel dining room. The menu was very good with plenty to satisfy varying tastes. The food was excellent and was also presented nicely. And the service was excellent, also. The following morning we enjoyed the breakfast buffet, which was included in the room rate. What a pleasant experience! So often these "full breakfast included" deals mean paper plates and cups, and plastic cutlery. Not so here. Servers were readily available to pour coffee in china mugs! And china plates and real cutlery - yay! The buffet itself exceeded all-inclusive breakfast buffets we have experienced at all other Best Western Plus hotels. Poached eggs. Lots of bread choices and bagels and English muffins. Fruit. Yogurts. Cereals. Waffles. Sausages. Several juice selections. And all was set up in the dining room as opposed to a small kitchenette set-up that we have experienced in so many other hotels. Truly our stay at the Best Western Plus Parkway Inn was an unexpected delight for the final evening of our vacation before heading home to Ajax the next morning. Thank you to Paul Lefebvre, General Manager, and to all his team for the excellent experience they provided to me and my husband.

    5
    « Excellent Stay »

    We really enjoyed our stay at the Best Western in Cornwall. The room was in very good condition and the staff was very helpful and friendly. The pool was nicely heated, and the outside area is very nicely done.

    4
    « Very Cozy Cabin Feel »

    At first entrance into the hotel there is a strong wood smell...because of the wood in the front area...very Cozy Check in was very pleasant and fast! If you do not want to bring luggage upstairs don't book on the 2nd floor as there is no elevator. Very clean hotel Upon entering room we were happy to see a beautiful brick fireplace spacious room, and bathroom was clean and up to date Flat screen TV Good wi fi Fridge in room Buffet breakfast tomorrow Overall great hotel!!!

    3
    « Average Hotel »

    This hotel doesn't quite meet up to the standards of other PLUS hotels from BW. It seems to be fairly well maintained, but aging. The decor is more 1950s than 2016, but the beds were comfortable. The breakfast is so-so. Some items were good, some not.

    4
    « One of the best West Western hotels we've visited this year. »

    We stayed here last week and plan to return the next time we are in the area. This hotel rates highly with us on all aspects.Our room was large and comfortably furnished. The front desk clerks were uniformly helpful and well-informed. The breakfasts were much better than we had expected, because they included fresh fruit, cottage cheese and a variety of hot items. The housekeeping staff provides thorough and meticulous service. It is an example of the excellence a hotel can maintain by careful attention to all details.

    5
    « Excellent »

    I was pleasantly surprised by this hotel. Even though it was not very expensive, it certainly felt like it was. We had a large room, the beds were comfortable, everything was clean. Free Internet. Breakfast was varied and delicious. I will certainly go back there if I go back to Cornwall one day.

    5
    « Keep going back »

    this was the fourth time we've stayed at this hotel while travelling to Quebec. It's in a perfect location off the 401, you get a free breakfast which is actually good! The staff at this hotel are very nice and the rooms are clean and comfortable. There is a great dining room/lounge and a sports bar downstairs. There is a pool but we don't usually use it.

  • 5
    « One of the nicest BWH »

    The Best Western hotel is a great place for a short stay in a beautiful eastern Ontario town. Pet friendly hotel. Rustic decor with large rooms equipped with fireplaces. I would recommend this hotel to any of my friends without a doubt.

    4
    « Comfortable stay »

    We stayed at this Best Western en route to a vacation in Quebec. I'd booked it through Air Miles and, despite a previous experience with a similar booking at a different Best Western where check-in took me over a half hour (issues with Air Miles' booking system), check in this time took me less than 2 minutes. Staff was friendly and efficient, the room was clean and comfortable. I do want to single out the breakfast (which was complimentary for us): this was, by far, the best complimentary breakfast we've ever had at a hotel in North America. The selection was big (waffles, breakfast burritos, yogourt parfaits, fresh fruit, toast/bagels), the food was fresh and it was tasty.

    3
    « Cornwall Hotel »

    The check-in, price of rooms, amenities and location were excellent. My only issue are the rugs that are in the rooms. The cleaning/vacuming of them are done with some pretty heavy duty smelling ingredients. Found it hard to breath because of my allergies.

    3
    « It was ok »

    We stopped for a night on the way to the east coast. It's was ok, the staff was fine. The room was clean. They include breakfast which was the usual. I had an evening swim and found that the pool area could use a little TLC, but it was nice having the pool all to myself. The hotel is a couple of blocks from everything, like restaurants and shopping. The hotel it self could use a little updating and colour. And I thought it was a little over priced. We noticed a Ramada Inn down the road, we might try it next time instead. Overall the BW was an ok place to stay.

    5
    « Friendly Staff »

    The front desk staff always make me feel special when I arrive. Always clean and tidy. Great restaurant as well. This is one of my favorite Best Western Hotels. Thanks Jennifer, Vince, Dwayne and Adam for such great hospitality!

    5
    « Confusing at first glance. »

    When we first pulled up to the hotel, I thought what the heck? The place looks somewhat like a Swiss chalet but the entry has a steeple and there is some brick thrown in there too. I wasn't sure what to think. Thankfully, the rooms were very pleasant with yet another added dimension...a country atmosphere. The furnishings were updated and everything was very clean. The bed had a fabulous mattress and we were able to sleep soundly. There was little noise that we could hear from our room which was an added bonus. There was a refrigerator and coffee maker in the room. The only thing that was missing was a safe to put our valuables in. I saw someone in the hotel with a dog so I'm assuming it is pet friendly. The housekeepers were great at sprucing the rooms up and keeping the bathrooms clean. The Peppermill restaurant in the hotel was a pleasant surprise too..very nice with good food and a relaxing lounge. It was a good experience and we plan to stay there again.

    5
    « Home away from Home »

    Very comfortable, homey rooms. Our room had crown molding, a fireplace, modern bath fixtures, real wood furniture and overall was a little more high end. I can't say enough about the amazing free breakfast. You are seated to an assigned table in the restaurant; great food selection and the service was excellent. There are two floors but no elevator. This could be problematic if you have large luggage. Would definitely stay here again and recommend to friends.

    5
    « great place to stay on way to east coast »

    my husband and I stay at this Best Western each year when we travel to the east coast..we stay coming and going. The location is perfect for us. We have stayed in a few different hotels in Cornwall but have stayed here the last 2 years....the staff is always very friendly and helpful and the rooms are good size and beds are comfortable. We have a dog and the adjacent field is great. Last year we were given dog treats and "poop" bags and this year they provided towels and a blanket for the dog to use in the room.....we will always stay here when we are in Cornwall.

    5
    « An Excellent Choice For Anyone Travelling with a Dog! »

    Large clean room with extensive buffet breakfast included ...where others have written a bit dated...I'd say with the Kierstead prints warm and homey...sitting on the sofa in front of the fireplace would be a welcome addition in winter. Not only was there no charge for the dog, there was a welcome bag with an extra sheet, towel, treats and other necessary stuff.

    5
    « Truly Home »

    My husband and I have been staying at this hotel for over 3 years now. Short stays, long stays, and stays he and I wished would never end. This hotel is amazing, from the front desk staff, the housekeeping staff, the breakfast staff, the dining room staff, the Hotel Owner, his management staff, and the maintenance staff, all of them truly work to make the BEST WESTERN Parkway Inn & Conference Centre your home away from home, and they do it so very well. Their attention to detail, and helpfulness for even the smallest of your concerns is beyond compare. My daughter and I arrived this last Saturday night, "our" room as we like to call it was ready and waiting for us, except for one small problem, the AC in the room had decided to be a bit stubborn with its' cooling effects. After calling the front desk, Vince the Manager on duty came to check out the situation, and then immediately called the maintenance gentleman Randy at his home, who in turn was there in less than 15 minutes, After checking out the situation and knowing that this truly was the room we wanted to stay in, Randy told us not to worry he would change out the unit right away. My daughter and I adjourned to the computer/business office to work on some things and wait. Within what seemed a very short time Randy came to get us and took us back to our room, which was already cooling down with the help of the expertly replaced AC unit. Just so that you know, my daughter and I arrived quite late and by the time Randy was called and fixed the AC unit it was already midnight, and there was no question of whether it could or would be fixed that night, it just was. Also, the day we were to leave we had a change in plans, which often happens to us. I went to the front desk knowing that they were going to be pretty full up and chances were slim of us being able to keep our room for another night, BUT, low and behold, Dwayne the Front Desk Manager was on duty, and as per usual he saved the day ! He never even batted an eyelash at my request, and with his magic keyboard, voila ! we had our room again for that evening, no fuss, no muss, and much to our relief. I would name each and every one of the staff members if I could, but I am not sure if that is allowed. Either way, they are wonderful group of people, working in a very demanding industry, and doing it so very, very, well. Thank you to all of you, we are grateful for all that you do for us, and how very welcome you make us feel. It truly is like coming home.

  • 5
    « Very pleasant stay as always »

    We have stayed at this hotel many times over the years and always look forward to going back. The entire staff from housekeeping, restaurant and front desk are welcoming, cheerful and friendly which makes for a very relaxed and pleasant stay. The rooms are always comfortable and very clean. The breakfast buffet is outstanding. We would definitely recommend this hotel to anyone.

    4
    « Best western rewards not great »

    We stayed at th Cornwall Best Western and a BW in Rivière du Loup in Quebec and then back to Cornwall for a third night. We had signed up online for the 50.00 gift certificate prior to leaving on our trip. Nothing arrived via email for our third night. the promotion was stay two nights and get a 50.00 gift certificate for the third night. We called just before our third night and were told that there system must have been down as the registration did not work and we should have phoned to check. Who knew? They gave 25.00 certificate to arrive in the mail sometime in the future, 25.00 off the 50.00 promotion because we had to phone them.....not good service for sure. This is the head office not the Cornwall hotel, the desk clerk actually mentioned the promotion to us.

    5
    « Excellent stay »

    We stayed one night in a King Suite. The room was large, but it felt even larger as it has double height ceilings. The room was very nicely appointed and very clean. Most hotel rooms have mall bathrooms, but not this one. There was a double sink with ample counter space for both me and my wife. The sleep was comfortable and we were able to start the next morning off with an excellent breakfast buffet.

    4
    « Great stay, poor room service »

    Was here for a couple weeks on business and the hotel was very friendly and the stay was pleasant. I had a room by the ice machine and I could hear every time someone used it or walked through the hallway along my room. The room service food was decidedly sub par. The pool, sitting areas, business center, wi-fi, fitness room, and general ambiance was great. Will definitely stay here again.

    5
    « Clean and comfortable »

    This was a great stop over on our way to Montreal. They place appears older, but you can see that it has been very well maintained. It was very clean and well equipped. Breakfast was good as well, with a selection of hot and cold items. It is a buffet style breakfast within a restaurant on site, and you are given vouchers upon checking in. Be aware that the breakfast isn't entirely free if you decide tip the server, unlike most server-less self-serve hotel breakfasts. The only thing I could think of to improve would be adding shelves to the showers to set soap/shampoo on.

    5
    « Fabulous Hotel »

    We were in Cornwall visiting friends and stayed at this BW. Dwayne was on the front desk when we arrived and said we had been upgraded to a King room. The room had a corner fireplace and was just beautiful. This hotel is so very quiet. Not only was our room perfect in every way, it was clean and so were the stairs and hallways. We have stayed in many BW and we can truthfully say this hotel was the cleanest and the most beautifully decorated of any we have stayed at. This hotel is fabulous. We had dinner in the restaurant which was excellent and the waite staff were attentive and knowledgeable.

    5
    « Excellent Hotel, Fantastic Staff »

    What a beautiful hotel. As soon as you enter this hotel is wonderful. We were greeted with a wonderful smile and so pleasant. This hotel has an outdoor pool, a gym, and a restaurant and a Sports Bar downstairs. The Sports bar was great and the service and food ...Outstanding. Our room was so comfortable, clean, the air conditioner was great and fairly quiet. The breakfast buffet had a great amount of choices, and the two,ladies were wonderful, and the coffee was fresh and hot, and they made sure your cup was always refreshed. This hotel,is just off the highway, and plenty of shopping, eating nearby. We are already booked in this hotel for our next trip into Toronto.

    5
    « I keep coming back »

    I have had the opportunity to stay at this facility on a few occasions and have never been disappointed --- good location close to the 401 highway, great facility that is very well maintained, friendly and helpful staff --- restaurant on site --- we really like room # 173 at the far end of the hotel - large comfortable mini suite - very quiet. I think that this is a very good value facility

    4
    « Great choice if in Cornwall, ON »

    Check in quick, room ready and check out was equally quick. TV and internet worked. Bed was comfortable. Bathroom had all the amenities. Night was quiet so sleep undisturbed Hot and cold buffet breakfast included with room - so no waiting.

    5
    « Staff »

    Great staff that will make you feel like family from the moment you arrive! Courtesy and excellent service from everyone. Wing night should not be missed. All the waitresses are wonderful whether you join for breakfast or supper! Had a great visit and missed them already! lol

  • 5
    « Love this hotel »

    Staff and room was great. My husband and I needed a night away from home to relax. The room had a big jacuzzi. Perfect place for a night away to relax. I really like the look of the hotel. We will be back for sure.

    5
    « Get away adventure »

    My husband and I like to get away from the City and we usually headed to Morrisburg, but this past weekend because there were no vacancies we found a Jacuzzi room at the Best Western in Cornwall - What a treasure. The Hotel is wonderful, staff very friendly and welcoming. Our room was amazing including a little welcome basket and a wonderful stone fireplace which gave the room a welcoming feel. The Jacuzzi was wonderful and large- My 6 ft 3 husband could actually stretch out and relax. Our King bed was so comfortable, I slept like a baby. The hot breakfast that was included was very tasty and food was plentiful - We have found our new little oasis. We usually love going to Alight the Night at Upper Canada Village and discovered that it is not that much farther. We will definitely be repeat customers.

    5
    « Road Trip Oasis »

    When travelling in this area- to or from Montreal or Toronto this is a nice stopping spot. A close jaunt to Ottawa too. Very clean and comfortable. The staff were very friendly and accommodating. Offers us king suite at reasonable rate. Beds are very comfortable. These gave spa tubs although did not have chance to use it. I would not recommend the downstairs bar:pub. Food was below average pub fair. Breakfast included in price of room was a nice continental hot buffet.

    5
    « Excellent stay w/ in-room whirlpool & fireplace »

    Loved the room with 4-poster King-sized bed, a tub as big as the bed with jets was awesome. Loved the ambiance of the electric fireplace. Room was very comfortable, dark, and quiet. Appreciated the water provided in room (and the lovely gift basket!), but would have liked 2 bottles :)

    5
    « One of the best Ive stayed in... »

    Get the King Suite.... its priced about the same as most rooms...around $125. Vaulted ceilings , gas fireplace, massive room, gorgeous bathroom and secluded from the rest of the hotel. I was skeptical at first but was wowed when I walked in. Better than most rooms I've stayed in. Makes you forget youre in Cornwall. This room should be in Vegas or Dubai.

    5
    « Great place to stay. »

    The Best WESTERN --- Cornwall -- short stay over -- easy and clean and safe place to stay -- service is wonderful --- food was well prepared ---Lots of shopping very close by --- first floor rooms easy to get to.

    4
    « BW once again »

    Pros first. 1. Breakfast was the usual but the poached eggs and their presentation showed thought, care, and imagination. Space was well lit and traffic flow well thought out. 2. Ladies, visit the ladies room on the main floor off the restaurant. It is ... amazing ... grecian decor, make-up space, two way mirror, lots and lots and space, adequately ventilated. My partner mentioned the mens room was in southwestern colors and he was so pleased it was not the usual hole. 3. Love exercise room. Remember to take the TV control from your room. 4. We got an upgrade so the room decor was amazing. 5. As usual, love the convenience of the BW website. You can book a hotel room in the afternoon once you know where you'll be ... barring breakdowns. Cons 1. The LifeCycle recumbent in the exercise area (everyone's favorite) wasn't working. 2. The other recumbent I could not figure out so I gave up. My partner tried the stair climber and, again, gave up. 3. Yes, I know. I am not a fluent Francophone. Please provide directions in English for those machines which do not allow you to choose your language or it just appears in both. 4. It would be nice if the BW website noted on a holtel's listed amenities when the pool is outdoor and then you avoid the "Yes, we have a pool. No, there is no water in it."

    4
    « One night stay »

    This is very nice hotel. Room was clean with a new TV and fridge. Heating cooling unit was relatively quiet. They provided many AC outlets for all your charging needs which was nice as well. The only complain is very slow Internet in the evening. They seem to be on cable however I could only get download speeds at around 2.5MB.My guess is their WiFi gear is not the best.

    5
    « EXCELLENT »

    Love this Hotel. I recommend the Hotel to all. Well situated in Cornwall. Friendly staff and clean rooms. The restaurant is very good and great selection for Breakfast. I stay at this hotel for business and I get a great rest every time I stay.

    4
    « Cornwall hotel »

    Best Western is a great value and great location. Close to restaurants and easy access to highway. Quiet rooms with nice décor. Breakfast was really well done with full service staff being very helpful. I recommend staying here and exploring the beautiful areas along the river.

  • 4
    « RELAXING »

    Beautiful, clean, quiet rooms. Bed are very comfy..with white linen. The salon has a big fireplace and has a very relaxing mood, with bar. We always enjoy our stays, The peppermint restaurant is very good. Employees very polite.

    5
    « Country in the City »

    This hotel is very well maintained. The rustic decoration brings you in the country side. During summer the pool is very nice. All employees are helpful and polite. The breakfast in included and the parking is free.

    4
    « Great hotel »

    We stopped here very late, ran into very helpful and friendly front desk staff, the room was clean, large, peaceful. Would definitely go back, if ever in the vicinity! Unfortunately, we couldn't swim in the pool, but we we took a look and it looked great!

    5
    « Excellent Value »

    Stayed here for a sport tournament. Check-in was quick and friendly. We had a Queen suite which included a sofa bed, a fireplace and lots of room to spare.... very comfortable. The included hot and cold breakfast buffet was excellent with very friendly service. We needed to cancel our stay for a second night and the front desk staff were very understanding and accommodating.

    4
    « Very Comfortable Stay »

    I always stay here when traveling through the Cornwall area for work. Very comfortable rooms with great beds. The sports bar serves ice cold beers and great burgers at fair prices. Bartender is very friendly and the entire staff makes you feel welcome.

    5
    « Top Shelf Hotel »

    If I could rate this hotel higher I would. Great value for the money. I only saw the one room (273) so I cannot speak for the other rooms...I wish my wife was with me to enjoy it. Truly a diamond in the rough...if you're ever in Cornwall check it out.

    4
    « Nice Hotel, Good Service »

    We spent a weekend at this hotel since the wife had a fair in one of their conference rooms. We had reserved a suite since I'd have to keep myself busy until she punched the clock. The size of the suite was huge!! It was easily 2x the size of other suites we stayed in, with 14' ceilings, fireplace, kitchenette and sitting area. The main part of the hotel is a bit dated, but had a sort of old fashioned wood and wrought iron pub look. The service from the staff was very good, and food and drink were reasonably priced for an in-house service. The room rental included a hot buffet breakfast which was very well stocked. There is a restaurant, Bar and Lounge, as well as a Sports Bar in the basement.There is no interior pool, and the hot tubs/whirlpools are located within the guest rooms. The conference room service was adequate but the fair did not require much attention. The hotel is located on a commercial strip within the city limits, so most amenities were within a short walk.

    5
    « Fantastic stay »

    Stayed here for one night. Excellent room quality, easy access from parking to rooms, and good/affordable room service. Very friendly and helpful front desk staff. Would definitely stay here again if I find myself in this part of the world again.

    5
    « Excellent hotel in Eastern Ontario »

    Excellent place to stay with pleasant and helpful staff. The property is very well kept and has a restaurant on site with an excellent menu choice for everyone. I have stayed in many hotels and the Best Western Plus is one of the better hotels for the price

    4
    « Everything you would expect »

    I was in Cornwall for a meeting and stayed here because I knew it from two cycling trips. Rooms are spacious and in good condition. Free breakfast buffet has the selection you would expect. Location is convenient and easy to find.

  • 5
    « A great place for a cozy winter night stay »

    This was my first time at at Best Western Plus. I enjoyed the extras. The staff were friendly, helpful and the arrangement of the hotel was convenient. I am an avid reader so enjoyed the extra of the hardcover books in the room. I also took several of the tourist information publications from the lobby area about Cornwall. I hope to come back to the area in the summer.

    5
    « Impressed »

    I look forward to staying at this Hotel again in the near future. Rooms were quiet,clean and nicely decorated. Bed and pillows very comfortable. A great night sleep. The bathtub has a low wall which was great for some of my mobility issues. Good water pressure in the shower. My request for a room on the main floor was accommodated. Food in the restaurant was excellent and the lower bar has a great atmosphere. You can always find something cheaper in Cornwall but I feel that the price is set at a good value point for all that you get.

    5
    « Great place and super quiet »

    A great stay all around. Great room, great staff and super stay. The room was very quiet and the breakfast was great. The gym area is complete. Will return on my next trip either for business or pleasure.

    4
    « Nice Hotel for a Group »

    Traveled here with a hockey team and was overall very satisfied with the Hotel. All members of my group also enjoyed their stay. Breakfast buffet is well stocked with different food items. Only complaint would be the restaurant meals- a little pricey for what you got.

    5
    « Best kept secret in Cornwall »

    The rooms are quaint and very comfortable, the ambiance in the restaurant and breakfast area are superb, in summer the pool area is very relaxing, the exercise room is nice, but best of all the staff are amazing.

    5
    « Fantastic Hotel »

    I always look forward to my stay at the Best Western Plus in Cornwall, Ontario. Everything from service to food to the bed itself is always just right. When traveling on business I have enough on my mind so staying here is super comfortable and welcoming. The experience is always terrific. Just love this hotel and can't wait to go back.

    5
    « LOVE this place! »

    I stayed in the hotel in the whirlpool suite for a week for work and couldn't be happier. The room is huge and the rate is reasonable. The cleaning staff does an exceptional job, the restaurant is good, room service is fast and efficient, the front desk staff is helpful and friendly, and the atmosphere of the overall hotel was an extremely welcome retreat from the bitter winter cold. Great job!

    5
    « Awesome! »

    I can't wait to stay here again. Booked a king room and got upgraded to the king whirl pool room free. The king whirlpool suit was so great. Friendly staff and very fast check in and out. The room was CLEAN. I was very happy with how clean the whole hotel was. I did not see one spec of dirt the entire stay anywhere. The hotel is beautiful and quiet. Really enjoyed my stay and will be back.

    5
    « Parkway - Best Western Best Hotel in Town »

    This is my home away from home when I am visiting Cornwall. The rooms are clean, comfortable and love the fireplaces in the room that I normally stay in. The staff remembers you when you return even if I haven't been there for months. Breakfast is very good and wait staff is on the spot for making sure you are satisfied. Wouldn't stay anywhere else.

    5
    « Highly Reccomended »

    It was a very nice and pleasant stay, and very reasonably priced. The room was very nice and well kept. And the breakfast was amazing. We got more then we were expecting, and we would love to go back!!

  • 2
    « Once is enough »

    The property was old and musty. Furnished adequately. Reception staff was polite and helpful, check out and in was smooth. Provided breakfast was good. Relatively convenient to the Highway 401 in Ontario, Canada. Why just one stay? Old!

    5
    « Always a great visit »

    We've stayed at this hotel 5 minutes off the 401 on our way to Montreal many times. The first time was many years ago when we had to get off the highway during a storm, and the many subsequent times were for the sheer enjoyment of staying there. The lobby is warm and welcoming with a fire burning, the front desk staff always helpful and friendly. The hotel is long and narrow and you can always park near the closest entrance to your room along the hall. The rooms are warm and cozy, with all the standard amenities, and they have a double door so that if there's noise in the hallway bothering you, can can just close the inner door, although we've never experienced noise as a problem. Beds are very comfortable. Their outdoor pool is really nice in the summer as well. The included breakfast is amazing, one of the nicest you're going to find, and is served in their regular restaurant with a server to help and get coffee for you, so you're not vying for a table in some small lunch room or front lobby area, or eating off paper plates with plastic cutlery. Great full hot breakfast with tons of choice and always fresh. We have also had dinner in the hotel restaurant, which was lovely, but often go out for dinner as there are several restaurants within a short walk, especially Au Vieux Duluth where you can bring your own wine. All in all, I have never had a bad experience in this hotel and will continue to be a regular guest.

    5
    « Great Hotel »

    We were booked into a standard queen room and when we arrived we were upgraded at no charge, to a fireplace, jacuzzi king suite! Imagine our surprise and delight. The room was spotless and all the amenities you could want. Breakfast ( included) the next morning was great...full REAL BREAKFAST!! Check- in was a breeze and checking out was effortless. Highly recommend this hotel.

    4
    « Business Trip »

    Was in Cornwall for a business trip and was booked in this hotel. It is an older hotel but was very clean and had a nice feel to it. The staff was very friendly and the sports bar in the basement was fantastic. The room was ver nice sized and bed was comfortable. Walking down the halls the floors did creak a little. I ordered room service one night which was quickly delivered, but the food was very average at best. I had better meals in the sports bar, which can be hard to find in the basement. Overall, was a very nice hotel that I would stay in again if in the area.

    5
    « Good Value »

    I telephoned the hotel and made a booking direct with them. There was a special offer which made the price very attractive. Check in and check out were quick. Staff were friendly and efficient. Buffet breakfast is good value.Room has been renovated fairly recently. Renovation was good but someone had re-grouted round the bath. Grout was a different colour, poorly applied and spoiled a good job. I would recommend this hotel.

    5
    « Great stay with Hockey team »

    Hotel is really nice; rooms are well appointed and they have QUEEN beds not two doubles like many hotels. Restaurant was really nicely done almost like a ski lodge with wood burning fireplace and the food was good. The sports bar downstairs also a great space to grab a beer and watch the game. Staff were pleasant and would definitely recommend this place. One note there is no indoor pool if that is something you are looking for. They do have an outdoor pool for summer months.

    5
    « Absolutely Awesome! »

    On our way to ON for a visit, my wife and I stopped at this establishment after an 11hour drive from NB. No reservations! From the moment of turning into the Best Western we both felt comfortable. The exterior is done in a lovely fashion and makes one feel very relaxed. But it got better! Dwayne at the front desk was awesome! Friendly, accommodating, helpful. All the while with a smile. Our room felt like home, bookshelves with books, mini fridge, clean, neat and fresh. The lounge and dining room were quaint, the food was good, and the service terrific. The breakfast the next morning was fabulous. Even though we had the buffet, we were made to feel like the only people there by our waitress - very attentive, extremely polite and friendly! Our only complaint - we weren't able to stay longer! We are however making this our checkin destination on our future travels to ON. Paul Lefebvre, GM, you have a wonderful establishment, FANTASTIC employees. You should be proud! Customer service and enjoyment at its finest. We are very pleased to provide this TOP rating! Well done Mark Flewwelling

    5
    « Awesome »

    The room was perfect. Comfortable bed, beautiful fire place, very clean. Even liked the candy left on the desk. Nice touch. Breakfast the following morning was amazing. Staff were all smiles and our server Wendy was so friendly. It is wonderful being around happy, positive people. Oh and the food was very good too.

    4
    « Overnight stay »

    Clean hotel with good amenities. Common areas well decorated for Christmas. Some of the furnishing were discoloured by age as they were fabric. Otherwise few other complaints about this property. The breakfast was better than expected with an actual dining room where you can enjoy nice views from the windows.

    4
    « Trip advisor is never wrong - a good place to stay »

    We stayed here for three nights starting x-mas day. The room was quite nice, king 4-poster bed, electric fireplace, big screen tv, and a jacuzzi the size of my hot tub. The room was very clean and comfortable. Breakfast buffet included was better than most - excellent service. Lots of parking and quite a handy location. Best of all, they accept pets without any hassle. An enjoyable experience.

  • 4
    « Old style charm. Good hospitality. »

    We were very pleased with the hotel. The old style pine post beds, oak trim and fireplace in the room added charm. The breakfast was plentiful, healthy and provided good variety. The staff were hospitable.

    4
    « Great place to stay! »

    The hotel is very nice, the people working there are great. It's a great location in Cornwall. The only negative thing I have to say, the furniture in the room was outdated. A more modern look would be great!

    5
    « Great Quality, Great Staff, Good For Border Crossers »

    Wonderful staff and nicely appointed accommodations. Who knew Cornwall could be a destination? We travel a lot, and often times, rather than press-on, we'll stay here because it is so comfortable and welcoming.

    4
    « Usual Best Western »

    We stayed overnight at the Best Western in Cornwall using our points. We had stayed at the BW before and enjoyed it. Our room was fine, however, we had problems in the restaurant and I won't hurry back.

    5
    « Second Time and Still a Charm »

    We liked this hotel so much we travelled a bit longer on our way back from Quebec to stay here again. The staff are friendly and the rooms are clean and comfortable. The food in the restaurant in this hotel is great! There are two bars if you are interested. It's a very cozy and welcoming atmosphere. We stayed here both times on our way thru to Quebec because it is so accessible from the 401 so unfortunately we don't know about any activities near by but there is lots of other restaurants and shopping. We had an awesome room this time with a king canopy bed, huge Jacuzzi and fireplace in our room.

    5
    « My Home Away from Home »

    I frequently stay at this hotel for my business trips. I always find the staff very welcoming. I also have two business meetings a year at this hotel and the service is amazing. They will take great care of you.

    5
    « My stay »

    Excellent place to say. The room was clean and very roomy. Floors were clean. Fire place just added to it. I would recommend this place if your travelling. A bit pricey if you were going to stay longer. I usually go for clean rooms.

    5
    « Pleasantly surprised. »

    I have stayed at this hotel a number of times before and have always had a pleasant experience. My last stay was the best. They provided me with a room that was once a racquet ball court that they had converted to a larger room. I was skeptical at first but when I opened the door I was blown away. It had a beautiful lounge area with a fireplace, big screen tv, along with a nice kitchenette and a mammoth bathroom. I've always found Best Western to be clean and comfortable - the most important elements of any stay. The restaurant is excellent as well. Staff is always pleasant and helpful. My only regret is that I couldn't stay longer. I'll be back.

    5
    « Great deal »

    We arrived at this hotel after a long day of driving in the rain in hopes that they would have a room. Not only did they have a room for a great price, but they also upgraded us to a better room, no extra charge. The room we received is known as the king jacuzzi suite with a fire place & canopy bed + jacuzzi. The all inclusive breakfast was the nicest buffet I have had in a long time.

    5
    « Felt like Royalty »

    We booked this hotel because it allows pets. Usually those rooms aren't very nice. This hotel is the exception to the rule. They provided us with a pet package and the room was fantastic. It definitely was a 5 star hotel. Extremely clean and comfortable. We had a fireplace, a fridge, coffee maker and top of the line bathroom amenities. The beds were so comfortable with ample amount of pillows. Staff were very helpful and friendly. The food was delicious and the service was exemplary. We will stay here again and will highly recommend this hotel to everyone.

  • 5
    « Best of the Best Westerns', Hands Down ! »

    This property was not on my radar, but it is now, What a fantastic property, I was on my way to Montreal from Syracuse NY and decided to end my day driving in Cornwall, This property is UPPERCASE FANTASTIC, The front desk staff were warm and friendly and i have to say Vince and Dwayne made me feel welcome, The overall look and feel of the property is very appealing both in decor and cleanliness, My selected room had all the luxuries, canopy bed whirlpool, very good internet and the Bed was absolutely top notch in comfort. I ordered room service, Ribeye Steak and it was Excellent. This property I will definitely be returning to in the future.

    4
    « Cornwall Best Western »

    Actually this was the hotel recommended by my colleague in Cornwall. I would rate this hotel between Very Good and Excellent. Very courteous and helpful staff. The breakfast was good and the evening fare in the lounge was really good as well.

    5
    « Best Western Plus Parkway Inn & Conference Centre »

    This is a beautiful spot. We have stayed here a few times on our way to the east coast. The rooms are very clean and well maintained. Staff is friendly. The complimentary breakfast buffet is plentiful and delicious.

    4
    « Cornwall Stay »

    Best hotel in the area. Friendly staff. Well maintained but looking a bit tired around the edges. Good restaurant and bar. Good daily buffet breakfast. Only issue I have with this location is that my diamond status has never been acknowledged nor have I been offered an upgrade in the numerous times I have stayed here. They cater to local functions so the noise levels can be quite high in the early morning hours on Friday and Saturday nights.

    4
    « Quaint and cosy »

    Overnight from Toronto for a friend's birthday party,it is conveniently located opposite the Casa Paolo restaurant where the celebration took place.The room was spacious and warm but we wished we had booked two beds as the double bed was a bit small for two adults.The extra interior door is a nice touch for keeping down noise and providing more privacy.We enjoyed a full breakfast that offered a variety of choices and cheerful staff on hand to pour and replenish coffee.

    5
    « Excellent in all aspects »

    Highly recommended. Best hotel I have been to in a long time. Comfortable bed and very clean room. It also has an added door inside the room for extra privacy and hallway noise reduction. definitely an excellent experience. would love to go back.

    4
    « Older, but has everything. »

    Our family travelled to Cornwall to inter the ashes of a family member, and had arranged to use a section of the hotel's restaurant for a celebration of life. It's an older two storey motel style with gingerbread-decorated gables and chimneys between every pair of rooms, so it looks as if all rooms have remnants of fireplaces as ours did. Hard to say what sort of vines cover the chimneys, since it's late autumn, but they are home to a lot of birds and if the vines are flowering they probably look wonderful in spring and summer. We had a jacuzzi room, and enjoyed that feature but the switch to turn on the dehumidifier which was mounted near the ceiling was also close to the ceiling, requiring some climbing and ingenuity to reach it. You do want to use that, or the room can get damp. I appreciated having a window that actually opens, unlike so many hotels today. The room itself was a good size and some might find the rustic chunky pine furniture outdated - however it was in good shape, and very clean, including the carpet. The big four poster bed was comfortable and removing the canopy would go a long way toward updating the look and making the room feel more spacious. The bathroom was done in tumbled beige tile, again the rustic look and a little dated in style but probably not very old. The rustic cottage style was finished off by a small shelf on the wall with old hardback books, and this cottage style was echoed in the main floor restaurants. The hotel had a couple of young girls' hockey teams in for the weekend, and their parents were allowing a lot of running up and down halls and yelling, fairly late into the evening. Fortunately, a second door between entryway and actual bedroom helped reduce this noise. The room had a small bar fridge and flat screen tv. A breakfast buffet was included with our room and included hot and cold choices. We preferred sitting in the Hops and Barley pub for breakfast because of the long wall of three or four sets of double doors. Family spent the evening in the lounge area of the pub with big comfy chairs around the fireplace - if anything in the hotel needs immediate attention it would be reupholstering those chairs. THey have good bones, and are quite comfortable, but stained and tired. Aside from breakfast we only ate the "funeral snacks" and pub food, which was tasty enough. The wait staff were attentive in all three spots - there's also a pub in the basement but I didn't check that out. There's a Metro grocery right across the street, a Shoppers DrugMart just around the corner, all very handy, but we didn't go looking for restaurants outside of the hotel. It's unlikely we will have much occasion to stay in Cornwall again, but if we did I could see myself defaulting to this familiar and cozy spot rather than looking for something slick and modern.

    5
    « Big Surprise! »

    We booked this hotel an hour before we arrived! They had one room left as there was a hockey tournament going on! The hotel was gorgeous, clean, friendly staff & pet friendly! It was a lot more than what we expected! They also included breakfast which was really good! Cornwall is great & so are the locals! Can't wait to go back & spend more time! ??

    4
    « Great stay »

    One night stay for a girls Hockey tournament. Clean rooms, free internet and great breakfast. what more can you ask for. All parents seem to have same impression with the hotel. Would stay there again.

    5
    « Excellent Stay »

    Quiet, near everything, excellent room, good breakfast, good staff, no complaint at all on anything, just off highway 401. Large parking lot, For the price, I highly recommend this place.Close to malls and other restaurants if you do not want to use their restaurant. I did not have time to try their restaurant but the breakfast was great.

  • 5
    « quaint hotel with superb hospitality »

    Going to Cornwall? This is the hotel to stay. The rooms are comfortable. The beds are large. There is a door separating the bedroom area and the hall/ bath area. Most of all a fridge in the room and a fireplace on the wall. The staff are more than friendly the legitimately want to see you happy. The hotel is close to several stores and convenient to downtown and the bridge. If we come back to Cornwall this will be our choice.

    5
    « The breakfast makes it worth while »

    i have stayed at both Comfort inn and best western in Cornwall. Best western is $20 to $40 more per night. The benefit to Best western in the full real breakfast as comfort inn only has the basics "continental breakfast". best western has a queen bed for $120 /night where as Comfort inn is a king bed at $80/night. and comfort inn has an indoor pool. all around friendly staff, clean, good experience.

    4
    « Clean with nice staff »

    We were looking to stay someplace outside of Montreal and found this hotel on Tripadvisor. We were very pleased with the hotel, it was clean and very well kept. I had saw in other reviews that the décor was sort of dated, and yes it was. It isn't modern décor , I would describe it as more lodge like. Lots of wood but again it wasn't bad. Like I said the entire facility seem extremely well kept. I would stay there again.

    5
    « Quite Pleased »

    Probably the nicest hotel in Cornwall. Room was clean and nicely appointed. Breakfast offering is much better then the hotel down the street and does offer a sports bar and has a larger restaurant. Would fully recommend. However television picture quality needs to improve. Perhaps I'm use to viewing high definition.

    5
    « Beautiful !!!!! »

    Can't say enough about this hotel! Such a wonderful stay, it's a beautiful building, reasonable priced, comfortable beds, very very clean! Beautiful decor!!! Definitely will be staying here again when we are in town next! Breakfast in the morning was wonderful too, much better then what you normally get in other hotel chains. Good variety and I was impressed they use real eggs!! Yay!! Can't wait to come back again! Highly recommend this hotel.

    4
    « Awesome Place to Stay »

    Great Hotel with Superb Staff:)... Where to begin...From the Booking of the hotel to the stay... it was fantastic place in Cornwall.....Front Desk you are awesome..... The dinning room at night was a little disappointing when it took 2 hours to get my dinner and then I was served the wrong dinner. Sorry, but the last time I checked you don't argue with the client when you bring the wrong food 2 hours later. The funny thing is a cell phone can tell the time when you take a pic and send it..just an FYI. As for the ladies for Breakfast, Well they are FANTASTIC thank you Jean.. you are so efficient and a pleasure to have as a server. 2 days in a row..so not just luck that this lady is always happy....... CHEERS!! Breakfast was so good.. Fresh Fruit, coffee, tea, toast , eggs bacon. granola ..fresh fruit and MORE.. With a smile... The best breakfast I have had included when you stay at a hotel. The king size room with the hot tub was a treat when you are on the road for so long. With fresh clean house coats...popcorn ..nuts, coffee..tea etc. wow. The little touches is what made this stay to good. i would defiantly stay and recommend this place to everyone...!!! Great for Business, family, kids in sports..pets..

    5
    « Excellent hotel! »

    another excellent experience. I have stayed there before and now make it my first choice in that area. Great place for couples or families. They had a wedding reception the night of our stay, so the place was very busy. however we didn't hear any noise, and everyone was pleasant.

    5
    « Beautiful stay »

    I wasn't thrilled about going to Cornwall for a work meeting but it's actually a lovely place. I stayed at the Best Western, thinking it wouldn't be anything special. I was very wrong - everything from the staff to the room was amazing. I had a gorgeous canopy bed, fireplace and Jacuzzi. Absolutely lovely room. If you find yourself in Cornwall, this will be your best stay.

    5
    « Great hotel with excellent staff »

    This is a great hotel - very well run with excellent long term staff. Loved the décor of the hotel and dining room. Beds were very comfy and clean and the breakfast buffet was wonderful. Very convenient for shopping, restaurants and border crossing. Had a great stay!!

    5
    « Great Room, Great Service »

    Room was exactly as asked for and expected - quiet, very comfortable bed, super clean bathroom. Quirky decor that really suited the look and feel of the older building. Staff was accommodating and friendly. Breakfast was the best ever at a hotel.

  • 5
    « Perfect in many ways »

    Nice amenities. Onsite restaurant is excellent. This is perfect if you are on a business trip and don't want to wonder around town to find a place to eat. Although hotel was sold out that night, it did not show either in hall or with staff. All seemed calm and enjoyable,

    5
    « Excellent »

    Very conveniently located, nice quiet and clean property. Reception was quick and efficient. Large room, quiet, excellent wi-fi connection, comfortable bed. Excellent selection of dishes for breakfast in a nice and quiet ambiance.

    5
    « Almost perfect »

    Any faults in this place were made up for by the friendly, attentive, professional staff. The room was as advertised -- not exactly spacious but more than adequate. In house restaurant was excellent food despite being at the top end of our price range. The "fireplace" is a decorative electric unit, but the jacuzzi was large and functional. Breakfast was unexceptional and could do with a wider variety of fruit.

    5
    « Thanksgiving Weekend »

    Enjoyed the Thanksgiving weekend with my family. Friendly staff, very clean rooms. The complimentary breakfast had a wide variety of choices and was one of the best I've had in a long time as far as complimentary breakfast. Close by to many attractions and events.

    5
    « Cozy »

    This hotel was the very best one that we have experienced in Canada. Staff, food, helpfulness, comfort, and cleanliness was absolutely above all other. Staff were very helpful, breakfast was absolutely the best ever and what an assortment of breakfast items. Thank you for making our stay such a great experience. Keep up the good work.

    5
    « Quaint »

    This was the first time as this Best Western. In our stays in Canada at other Best Western's, this tops them all. Staff, Room, Internet, Breakfast, Restaurant, and helpfulness exceeds all other that we have experienced in Canada. Special thanks for making our visit such as wonderful experience. Keep up the good work.

    5
    « Excellent Stay at the BW »

    I had a excellent experience staying at the BW+, the breakfast, rooms, property and friendly service from the staff was all superb. The hotel is located just minutes away from the major highway, which is convienent for travellers.

    5
    « Home away from home »

    I loved everything about this hotel... the food, the service, the rooms... all top notch. Really comfortable. The rooms were spacious and the staff was very friendly and accomodating. And overall terrific value!

    5
    « Well maintained older property »

    This is an older property that has been very well maintained. The rooms are very large and any time we have stayed here we have had a fireplace (electric) in the room. The hotel is very quiet and any hall noise is eliminated by the fact that there is a little vestibule to the room that has a door creating, in effect, two doors between you and the hall. The bathroom is a bit small but that does not affect the functionality. The beds are very comfortable and the size of rooms provides a comfortable reading area rather than sitting on the bed. The breakfast (included) is in the hotel restaurant, not just a little breakfast room and it is an excellent meal with wait staff that will get your coffee. The staff is very friendly and helpful. The hotel is just minutes off the 401 and is close to shopping, restaurants and gas stations.

    4
    « Great Value For Money »

    Huge room. Very comfortable bed and pillows. Excellent location and good value for money. Stayed in a King Suite. The Hops & Barley Pub on site offers food and craft beer. Great service from pub staff and at the front desk. Recommended.

  • 5
    « perfect stay »

    we stayed at the Best Western Parkway Inn at the recommendation of friends and was very impressed. From the minute we entered, to our room, to the restaurant , everything was perfect. The young lady at the front desk welcomed us after a long day of traveling and ensured our needs were met. We had supper at the restaurant which was outstanding then again next morning again same great service and food. We have nothing but praise for the staff and the establishment.

    3
    « Convenient location »

    Quaintly decorated, the hotel is well kept and it was nice that breakfast was included. Restaurant and bar on site, plus popular family restaurants on the street, also only a 10 min drive to Pitt St where there are a ton of great restaurants. Free wi-fi was spotty (came in and out). I use Facetime to check in with my husband & it was constantly disconnecting. My bed wasn't comfortable, but I realize this is pretty subjective & other folks may find them to be fine. I tossed and turned all night. Bathroom needs a pull out mirror - the lighting, sink counter & position of the toilet wasn't ideal for make-up application. Nice outdoor heated pool on the property, but it was 10 degrees outside so my bathing suit didn't get any action this trip!Small fridge in the room was appreciated - I used it to keep my breakfast smoothies cold. Wished there had been a room safe for my laptop so I didn't need to bring it with me every day. It is a nice hotel, but I'd try a different one next time to see if I could get a better sleep.

 

Getting to the hotel ...

All directions
·From: The north. From US Highway 37, go to the Canadian border. When you cross the border you are now in Cornwall, the road you are on is Brookdale Avenue, continue North on Brookdale through three sets of traffic lights, the BEST WESTERN Parkway Inn & Conference Centre is located on the left just past the Burger King® and Wendy's® Restaurants. ·From: The south. From Highway 417, take the exit for Highway 138 / Cornwall. Go South towards Cornwall. You are about 30 minutes from the hotel. When you reach the end of Highway 138 you have reached Cornwall. You have no choice but to turn left or right, turn right, and take the next left. This is Brookdale Avenue. the BEST WESTERN Parkway Inn & Co...

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