BEST WESTERN Hotel Conway,  Conway

4.0/5  - based on 128 guest reviews.
816 E Oak Street, 72032-4724, Conway, United States - See map
+1 501 329 9855 +1 501 327 6110

Destination

Dates

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
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TripAdvisor Traveler Rating
based on 129 traveler reviews
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Conway, Arkansas is in the heart of the state and just minutes from Hendrix College, the University of Central Arkansas and Central Baptist College. Conway may be considered a college town, but there are plenty of other activities and must-see attractions for every guest. The Ozark Forest is in the region and is a favorite destination for nature lovers. Conveniently located near Little Rock and a stopover to Branson and Hot Springs, AR, our Conway hotel provides an unbeatable location to visit the best of Arkansas. Wild River Country, the local waterpark, is a popular destination for families and kids of all ages. Toad Suck Daze, and the End of the World also draw a crowd. Conway is the hometown of NBA star Scotty Pippen and Kris Allen, winner of the eighth season of American Idol. With such star power coming from our town, it's no wonder that guests are excited to vacation here. Convenient to Interstate 40 and close to all three colleges in town, our Conway hotel gives guests everything they need for a relaxing stay. Great service at a great price is our motto. There's a Golden Corral® restaurant right in the parking lot, but leave breakfast to us. Our free hot breakfast includes biscuits and gravy, sausages, eggs, waffles, Danish and of course 100% Arabica coffee and juices. A great location and hearty complimentary breakfast are two of the main reasons many business travelers choose to stay at this Conway hotel. We frequently welcome employees of oil and gas companies like Schlumberger, Hewlett Packard, Kimberly-Clark, Costco® and traveling sports teams playing at the nearby colleges. We understand that whether you're traveling for business or pleasure, comfort and convenience is key. That's why our Conway hotel is designed and managed with you in mind. Consider us your home away from home. Book a spacious room at BEST WESTERN Conway and enjoy convenient access to the best of the town!

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Room 1

Guest reviews


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based on 129 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
49
Verygood
 
49
Medium
 
17
Poor
 
5
Horrible
 
9
Business Business 21
Couples Couples 41
Family Family 39
Friends getaway Friends getaway 8
Solo travel Solo travel 9
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Conway,Conway
  • 5
    « Best Western Conway »

    During our stay with this Best Western we found the room to be well maintained, clean and very comfortable. The staff was very friendly both at check-in and check-out. The full breakfast was very good. I would use this hotel again in my travels.

    4
    « older property but well enough maintained and clean »

    This is an older style hotel with exterior doors, but the facility is well enough maintained and clean. The complimentary breakfast is fine. Room rates are reasonable. The location at Interstate 40 and Highway 64 (Oak Street) is convenient for Hendrix College.

    5
    « Wonderful Stay »

    We always stay at this hotel when in town. There is friendly staff, clean rooms, and most importantly, comfortable beds. There are many eating establishments nearby as well as a mall with major name brand stores. Would definitely recommend this hotel to anyone.

    5
    « Outstanding service »

    The person at the front desk was very nice and did a great job. Also we could not make the TV work. After calling the front desk the lady came down abd fixed the problem. The room was clean and cool. The location is close to food and stores.

    5
    « Good value »

    Hotel was clean, well-maintained, easy access, and a good value. Staff were accommodating. Breakfast was good variety, well stocked and kept warm. Ours was a last minute reservation, so not sure how things would be, but we were very pleased.

    4
    « BRINGING BW BACK »

    This hotel is pretty nice for the price and pet friendly! Just when you think this chain is a thing of the past, you try it and like it! Clean rooms, comfy beds, pet friendly! Lobby is clean and the breakfast was really good. Located in the middle of Conway, easy access to shopping, food and Hendrix College. We will stay there again!

    3
    « Decent but good value »

    If you want a clean but average motel, this is your place. Good location in Conway. It was very clean and comfortable. It was quiet and no road noise from freeway. Free breakfast was awful. Instant coffee and powdered eggs but we didn't book the place for a free meal. Go 5 minutes and eat at Bob's for a great breakfast.

    4
    « Passing through »

    We stayed on a Friday night. Hotel is older but recently updated. Very close to interstate. Traffic was pretty heavy during evening rush hour. There is a Golden Corral right next door and a TGI Fridays close by. Morning breakfast was good with biscuits and gravy, waffles and sausage. FYI is you like a nightcap, BYOB, the county is dry. The TGI Fridays does have a bar. Not sure where the logic is for a business to serve, but can't buy your own. Rant over. Would definitely stay there again friendly staff and fair price.

    4
    « Good travel stop »

    Upgraded hotel over the last 4 years. Had a pleasant conversation with the owner. Best coffee at a Best Western for quite some time. One thing I noted was a well kept parking lot. No butts, no trash. Breakfast was a little above normal for the free thing. Next door to Waffle House.

    5
    « Pleasant Experience »

    The front desk clerk, Amanda, was very nice, pleasant, and helpful, as always. We always stay at this hotel when staying in Conway and Amanda is one of the reasons for doing so. It also helps that the beds are VERY comfortable!

  • 4
    « Good location by Golden Coral »

    We have stayed here before. Pride of ownership. Good parking and spacious room! Comfy bed. Quiet location and I slept very well. Wall A/C worked well. We were there on a hot and muggy day. I would stay here again. Glad to have the Golden Coral next door. Got take out and enjoyed the food. Grateful.

    3
    « motorcyle trip »

    Check in is great. the rooms are clean and nice. the breakfast is good. the check out was quick. the staff did everything they could to make you stay good. There are a lot of places to eat that you can walk to. It is close to the Interstate

    4
    « Great Value »

    Clean and affordable hotel with good breakfast and a great staff. The hotel does have the room entrances on the outside, but it was still very quiet and clean. Our door did have a gap, but it was still very safe--just a little light coming in. Wonderful breakfast and a very clean room. Right off the interstate, it was perfect for our one night stay!

    5
    « Engagement Stay »

    I booked a room about 2 hrs before arriving, this place was very clean inside & out. The lady at the front desk was very nice, & extremely helpful. The room was prepared very well. The bed is very comfortable. I will definitely be back, & I highly recommend a stay here

    5
    « Very Pleasant Stay »

    This is the second time we have stayed at this hotel. The person at the front desk is always very friendly and helpful. The rooms are always clean. I will continue to stay at this hotel when in town. Also, it is close to a mall with some major-named stores as well as being close to the Interstate. We also like the free wi-fi.

    5
    « Good night good price »

    This motel is located right off the interstate this is a perfect choice when traveling farther north toward Missouri or west toward Oklahoma. The staff was friendly and professional. Our room had a king bed that I should have found out the name of the mattress, it was that good.

    5
    « End of the line »

    Had planned to just drive straight thru from Galveston to Rogersville. Too tired to go all the way. Conway was the happy cut off for the day. Very nice hotel and the employees are the best. Did appreciate the sign on the highway telling me that this exit i would find Best Western.

    5
    « Very clean and nice »

    We stayed here overnight on a Saturday. Our room was very clean and renovated from the ceiling to the carpet. The bed was cozy. We paid $88 plus tax. This was one of the cleanest best westerns that we have ever stayed in. Would recommend anyone to stay here .

    5
    « Happy Days! »

    Very nice, clean, convenient and comfortable. The price was very affordable. The service was very good and the staff was very friendly and helpful. The breakfast was great! The bed was very comfortable. The a/c was quite. The room was big enough for both of us.It is located right on I-40. This is where we will stay on our next visit to this area.

    5
    « Fabulous! Definitely Recommend! »

    The staff was pleasant, funny and informative. The room was wonderfully clean and inviting with the bathroom in it's own little corridor off to the side of the room. There was a fridge, microwave and coffeemaker. It was a wonderful change from our past two hotel stays on our roadtrip. Internet access was good, pool looked good but too tired to get there. Breakfast was beautifully presented with a great selection. I was satisfied with biscuits and gravy along with a fabulous waffle I made on the griddle provided. We'll be staying at Best Westerns all the way back from Oklahoma City to Tampa.

  • 5
    « Brand new, great value »

    Stayed in a very recently updated king room; 1 king bed, coffee maker, fridge, microwave, very sleek bathroom. It was very clean and the bed felt brand new. Breakfast had hot items, and had a waffle maker. Good value for the price.

    5
    « GREAT LOCATION »

    This facility has a Golden Corral on one side and Waffle House on the other, both a short walk away. It's right off Interstate 40. The facility is very clean and well maintained. Strongly recommend to all travelers.

    5
    « Baseball Tournament »

    Affordable place to stay, clean, serves a good breakfast and has a pool...the only thing I would have like to had was a washer/dryer area so we could have washed uniforms there. Besides that, it really is a good place to stay that won't bust the budget.

    4
    « nice clean stay »

    The place was clean, room was nice, bed was good, that's the most important thing for us, would stay again. pulling a trailer and needed easy parking access and a lighted parking lot. walking distance to many food options. made reservation online and that was easy. we are part of Best Western points club.

    3
    « Room Was NOT What We Reserved, but Motel Was Decent »

    On the BW site, we reserved a 2 queen bed room for our family of 4. Unfortunately, when we arrived (after 10 p.m.), the front desk clerk informed us that we were actually getting 1 queen bed plus 1 sofa bed. When we asked for what we reserved, my husband was told that they have been trying to get "them" to fix the site, and that all the rooms for four were 1 bed and 1 sofa bed. I would have NEVER booked this motel, if I had known that we were only getting one actual bed. On the plus side, the room was in great condition, and the breakfast bar area was clean and the food was delicious. For us, the stay was a quick overnight stop on a road trip from the South to the West, so we stayed for a very minimum amount of time.

    5
    « Recommend if you are staying with Dog(s) »

    This stay was very enjoyable. The people are friendly and make me feel wanted. I had two dogs and the staff were very friendly towards them. The room was clean, the shower had good pressure and hot water! I was concern about my dogs making noise for other visitors, but the staff placed me in a room that was away from other visitors and we all had sleep! The area in which I parked was near my room, even though I had to park in two places due to pulling a trailer. The only thing I would recommend to the Best Western is to place a dog area in so I could walk them.

    4
    « Nice »

    We stayed here a few days ago, and enjoyed our stay. We had a nice room and a very comfy bed. We are traveling from California to North Carolina, so a good nights rest is needed....and we got one. The breakfast they offer wasn't the greatest. Would definitely stay here again. Plus, it's a quick jump on the I-40. And there is also a Golden Corral adjacent to the hotel.

    4
    « GOOD NIGHTS REST »

    The hotel is very pleasant to stay in. It is quiet and peaceful allowing for a good nights rest. Beds are quite comfortable. The rooms are clean and amenities are in working order. The breakfast is good and plentiful. Air conditioning worked very well. As it was sweltering outside a poor a/c unit would have been terrible.

    5
    « Quick Stop Over »

    Had booked online but made an error, The nice lady Amanda checking in was exceptional in straighten out my mess on trying to do online. She sorted the issue and got us and excellent room on the lower level right outside. The bed was plush and the with many comfy pillows, the room was very clean and supper all around. Very nice fridge and flat screen tv along with coffee pot. There was plenty of towels and nice sink area. We were traveling on motorcycle and the area was very secure and no issue at all. The room we had was west facing so sleeping in is very good. Even though close to interstate the room was very quiet. A bonus is the golden corral right outside the door for eating.

    5
    « Conway's BW is the best »

    I stayed at this hotel last year and it was great so didn't even consider staying at another hotel this year - in fact, we went out of our way to stay here. The morning desk clerk was outstanding on this trip. If I'm in the neighborhood in the future, I'll definitely stay here again.

  • 4
    « I would stay here again »

    Internet very important to me (business related} It was decent speed. Sorry, I did not do a speed test. Breakfast was average Best Western. No complaints Staff was helpful and friendly. I have no complaints except the TV channels had weird number selection.

    5
    « Best place to stay!! »

    First of all, we had a great stay. The room was clean and had a very comfortable bed, (I have a lot of trouble with beds because of arthritis) and I slept great with no pain. Also, the next morning they had a great breakfast. But the best thing of all, they have an honest staff. My son left his backpack with an apple computer in the room. Over a week after the stay, he started looking for the computer and realized he left it at the motel. I called the Best Western and was told it was locked up. The next morning I called, and the computer and backpack were there. Management was glad to box it up and take it to UPS to send back to me. In my opinion, you will not find a better place to stay in Conway, AR.

    4
    « Very Nice Stay »

    We stayed three nights here and were pleasantly surprised. We normally go for indoor room entrance, but most BW do not have that. Our room was in the last building at the back on ground level. It was very quiet and had a corridor in front of the rooms so no cars were parked in front of our window. This made it even more quiet. The room was two queens with micro, frig, tv, wifi. It was very clean and the bed was comfortable. There was a small table and two chairs, also a desk with chair. It was nice having a place to eat a snack. One negative was the bathroom. All the sink and tub etc. was updated and shiny clean, but the toliet seat they put on was a little smaller than the base. This made things a little chilly on the legs when seated. But we made it. And the shower curtain was a bit too long and dragged in the tub. It was very clean though. The water was hot and the drains were clear. At breakfast there were the typical items: sausage, egg patties, biscuits, cereals, instant oatmeal, fruit, juice, yogurt, bagels, waffle maker, pastries, and coffee etc. The management was very cordial and helpful. Our room was non-smoking. I heard a dog one morning, so I assume they have pet-friendly rooms also. Check in and out was quick and easy.

    4
    « Nice overnight stay »

    Room was nice, clean, comfortable. We were downstairs and could park right at our door, which is what I like. There was some noise from outside occasionally but not that loud. The free breakfast in the lobby was pretty good, it was a full breakfast and the coffee was great. There was also coffee in the room, it was fair. The room had a frig, microwave, hairdryer, ironing board, iron, desk with chair and stuffed chair with ottoman. Fair amount of room, had enough room. Had plenty of towels and pillows. Lady at the front desk was very nice. We stayed one night, King bed, smoking room. Room smelled good, it did not smell like smoke. Golden Corral right next door, parking lots were connected. The street out front was heavy traffic all day Sat. I would stay at this hotel again. I would recommend it!

    5
    « Unexpected surprise! »

    I know that Best Western is trying to improve their image, and surprisingly this hotel is a great example of a job well done. We stopped here very late one night and was expecting just a so-so stay, but we're very happy about the room we got. The room had recently been redone (and if not, they're doing a fantastic upkeep job!). All new furniture, fixtures, paint and linens. The room was wonderful. Comfortable bed, good shower, exceptionally clean. Well worth a stop!

    5
    « Excellent Stay »

    Excellent stay at a very good price. The Breakfast staff girl was FANTASTIC at serving everyone and keeping things stocked and the place clean. Food was quite good (although I hate their brand of milk gravy) and would prefer waffles over pancakes.

    5
    « Full time RVer »

    We had to stay at Best Western, Conway, Arkansas for 11 days while our RV was being locally repaired. What a great choice. The entire staff, housekeeping, desk clerks, general manager went out of their way to make our long stay pleasant. Breakfast was always hot and continually replenished. All through the day there was bottled water and fruit available. Our king bed and pillows were super comfortable - they don't use those heavy bedspreads that we know do not get washed between customers and I really like that. We would definitely stay here again.

    2
    « Stay anywhere else in Conway »

    Ladies we spoke with while making reservations and during check in were both very nice. BUT Hotel did not give us the discount we were told we could when making reservations. Pet friendly but yelled at us for having a small pet in the room. Breakfast was the worst I have ever had at a Best Western. Morning shift counter person was very hateful and acted like he wish we would have never darkened his door. TV would only get one channel. Had to make it search for channels twice. This one should be call Worst Western.

    5
    « OUTSTANDING :-) »

    It all starts with fantastic customer service. Great room at a great price makes it even better. Fresh, modern decor & everything absolutely spotless. We seek out motels like this with exterior entrance doors so we can park in front of the room for EZ in & out with luggage, laptop, cooler, etc. because loading everything onto an unwieldy cart & into an elevator, then down a long, carpeted hallway after a long day on the road is not fun, only to discover something important has been forgotten in your vehicle after you have taken a shower & changed into your pajamas. But I digress... Fridge/micro/free wifi with great signal. Triple sheets, lots of fat, fluffy pillows & super comfortable bed. ALWAYS our first choice in the area!

    4
    « Decent »

    Standard Best Western. All the amenities. I still have one gripe in that they assume only one person is staying in the room. One regular coffee one decaf. Well, there were two of us. Alarm was not functioning when we got there. Biggest complaint. Room window wouldn't close.

  • 4
    « quick saty in Conway,AR »

    Clean property, nice folks, however a small property, congested area surrounding the hotel. Traffic heavy and the noise level was high. Breakfast area was, as well, small, so I decided to walk over to a Waffle House. Many other motels in area to choose from, however, I am loyal to Best Western, regardless.

    4
    « Nice for the price! »

    The rooms were clean and laid out great. The bed were firm yet comfortable, the pillows never collapsed, the heat/ac unit worked great. The lady that worked the breakfast buffet was really helpful. The man that checked us out on Sunday morning was really nice and made suggestions from the questions I had asked about the community. The price was about $10 cheaper than the Marriott, it was more like a down home feel. My kids slept great!

    5
    « review »

    The stay was great. The internet was great. The rooms were clean and the clerk was great, helping with all my questions. I enjoyed the time spent there. The breakfast selections were also good. I would recommend anyone to stay for business or travel.

    3
    « Nice with one concern! »

    We came in without a reservation. Off Interstate 40. Easy to get to! We got a room on the first floor. We were surprised with the room. It was mostly updated and very clean. The only thing we were concerned with was that there was some mold around the caulking of the bathtub and the drop ceiling over the shower head. Internet was average. Breakfast was very good!

    5
    « Motorcycle Trip »

    I have stayed here before and would go back again. Right off the highway and not all the traffic of Little Rock. Good Breakfast and staff. I really like the beds. Have not been disappointed at Best Western

    5
    « Excellent Hotel »

    We had been traveling for most of the day on Interstate 40. This hotel was right off the expressway. It was so QUIET though. The room was spotless and nice and cool. The breakfast was great and the staff was friendly.

 

Getting to the hotel ...

All directions
·From: Interstate 40 The BEST WESTERN Conway is located at Exit 127 off of Interstate 40 at US Highway 64 East.