BEST WESTERN Hotel Continental,  Como

3.5/5  - based on 387 guest reviews.
Viale Innocenzo XI, 15, 22100, Como, Italy - See map
+39 031 260485 +39 031 273343

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Cocktail lounge
    Cocktail lounge
  • Restaurant
    Restaurant
  • Onsite laundry
    Onsite laundry
TripAdvisor Traveler Rating
based on 387 traveler reviews
See more comments >>
Photo gallery :
The BEST WESTERN Hotel Continental is a modern central building, which is located within walking distance from the railway station, city center and lake. It has easy access from all directions. The BEST WESTERN Hotel Continental features a restaurant with refined cuisine, convention and banquet facilities, 24-hour front desk, concierge and private parking garage. Our guest rooms are equipped with elegant furnishing, cable television, AM-FM alarm clock radio, coffee-tea maker, mini bar, hair dryer, iron and ironing board, data ports, room service and air conditioning. For a memorable vacation book a stay at the BEST WESTERN Hotel Continental today. Where not included in the rate, breakfast can be purchased at the hotel, at 3 EUR per person, per day. 10% national VAT included. Local city fee is up to 2. 00 EUR per night, per adult over 14 years old. The additional fee is excluded and it will be paid directly at the hotel.

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 387 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
53
Verygood
 
179
Medium
 
113
Poor
 
35
Horrible
 
7
Business Business 62
Couples Couples 156
Family Family 61
Friends getaway Friends getaway 44
Solo travel Solo travel 26
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Continental,Como
  • 5
    « Short visit to Como »

    On a short trip to Como, we stayed at the Best Western Hotel Continental, enjoyed our visit there, the hotel is about a ten minute walk from Como Lago Railway Station, the Staff were exremely friendly and helpful.Our room was spotlessly clean and comfortable. The breakfast (3euros was tremendous value ), there is a small bar next to reception and internet provision next to it.Only minor ctitisism was the arrangement of the shower, for some strange reason it was mounted outside the shower screen door, meaning if switched on it shot across the bath onto the floor, you had to use it as a hand held unit inside the shower screen, this was only minor fault we found with the hotel.I would recommend it.

    5
    « This was a great place to stay. »

    I was hesitant about this hotel because of several bad reviews. It was only a 10 minute walk from the train station, and everything about the hotel was as close to perfect as you could ask for. The service was good, the room was perfect, and the breakfast was perfect. Those who gave bad reviews must've been expecting I don't know what.

    3
    « Comfortable but needs a revamp »

    There is nothing wrong with this place, its comfortable, spacious clean rooms. But it feels little old, the color scheme the overall look lacks any kind of vibe. Its little far from the railway station and you will have to take a cab to get here. Como is a beautiful city with a very vibrant lake at the centre. In my opinion a bit of renovation can really make this hotel lighten up.

    3
    « Comfortable hotel with limited facilities »

    This hotel is well situated for restaurants in the city, it only offers breakfast. Rooms were clean and comfortable, although our bathroom had some odd features, such as shower unit not installed behind the shower screen. Reception staff were very friendly and helpful.

    4
    « Lovely Stay »

    The hotel is good. The room was big and clean. The staff were friendly and helpful. It was raining outside they gave us Umbrellas for the whole group. The breakfast was excellent full of vegetables,fresh fruits, varieties of cheese and many things beside the hot and and cold drinks. It is close to the town. I will visit COMO again for sure and stay in Best Western Hotel,Best stay ever.

    4
    « Okay but old fashioned »

    We stayed here for one night as a family in our way to Tuscany. Como is a beautiful city and worth a visit. The hotel was comfortable but felt like one I visited 30 years ago. The bedroom was comfortable with two very noisy air conditioning machines! Opening the window briefly, we heard traffic noise so the air con was preferable. The bathroom was fine although the shower placement could be improved to prevent the water going everywhere! The wifi worked fine. Breakfast was good with loads of choice including hot bacon and some overlooked scrambled eggs. Otherwise it was perfect for us. The hotel is a 15 minute walk from the lake and the stunning city centre. Car parking was in the basement and cost 15 Euro. Very secure We would probably stay here again.

    2
    « Won't Be Visiting Again »

    The reception staff were unfriendly and unhelpful. They seemed to be annoyed if you asked a question. Some examples of this - the car park is underneath the hotel so you must ask for the electric gate to be opened for access. I approached female receptionist who was chatting & laughing with a young man. I waited for a good few minutes and then politely said excuse me and asked for the gate to be opened. She didn't look at me just carried on with her private conversation and pressed button for gates. They didn't open so I had to go back and ask again. She was still engaged in amusing this young man. In a raised voice she told me she had already done this! Another example - most nights when we returned to the hotel, about 10 pm , the reception staff were outside smoking. If we asked for a drink we were told No the bar is closed. There were other guests who had same problem. In fact the bar never opened. The only positive was the standard of cleanliness and the delightful girl cleaning our room on Floor 2. I have used Best Western before and never had such poor service.

    3
    « Ok for one night »

    This hotel has a convenient location, closer to the city center and good parking opportunities (not free of cost, unfortunately). Breakfast was ok-ish, the room rather small in my opinion. We might come back, because of the good location, but only for short stays.

    5
    « Large, Clean Room - Recommended »

    Pros: - Large room with comfortable king size bed with firm mattress(actually 2-single beds placed together) - Room was very clean - even behind the furniture, under the bed and around the edges (I inspect with a flashlight) - Breakfast was 3 Euro's and well worth it - eggs, bacon, ham & cheese, fruit and pastries - Refrigerator in the room(BIG plus for Europe) - Good Location - All major attractions are walking distance. There is a supermarket just 1 block down and the train station is right across the street. - Staff speaks English well and are helpful - Free WiFi which worked well - Refreshing, cold tap water to drink Cons: - Bathroom was large and had a shelf and stool with sufficient counter space. It had a full size tub, but no shower curtain, just a plastic divider that only covered about a third of the length of the tub, so you were confined to just one corner of the tub to take a shower and had to be very careful not to get the floor wet. - TV was small(19 inch) with just a few channels and poor picture quality.

    1
    « Good location; bad hotel »

    Travelled all over Europe over the last seven weeks. This was the worst hotel experience during the trip. Micro small rooms and a five small person elevator. Hard to get two people and bags in the elevator. Breakfast was ok. Staff was not concerned with our arrival and the departure experience was not much better. Only stay here if you must walk from the train station. Town is also close by so the location is ideal if walking is your method of movement.

  • 3
    « Standard best western »

    A very standard hotel. Clean and with most necesseties (apart from iron, but strangely enough no hotel in Italy seem to have this). Not very personal though and if I were to return I'd pick a hotel closer to the water even if the lake only was a short walk away. Still, I have very little to complain about and it's a good hotel at a fair rate.

    4
    « Good value and easy walk to the heart of Como »

    Positives: Very good breakfast, close to the tourist destinations and the train station, friendly staff, very clean and comfortable. Negatives: Small elevator, limited parking at the hotel, room was a bit old, though functional and comfortable. Overall, I would stay here again, but probably forego a rental car that needed to be parked here.

    5
    « Perfect!! »

    We stayed at the best western for four days. Our stay was perfect. Check in was quick. Our room was a nice size and very comfortable and clean. Location was also great. We couldn't have asked for anything better. I would 100% recommend this hotel.

    4
    « Please ant hotel on the lake »

    Decided to stay in Como for one night on the way back from the northern part of the lakes. This is an OK PLACE TO STAY, QUITE INEXPENSIVE. STAFF VERY HELPFUL AND POLITE. The basic room was clean and airy , bathroom also clean but a bit small, but very acceptable

    2
    « Not the "Best" Western ever stayed in! »

    Arrived after a long drive of about 800 Kms to find hotel located in dirty, noisy part of Como. Through Expedia we'd booked garage parking but were told it was full and they hadn't received our request. Didn't seem at all interested and said we should leave car in unloading bay until local insecure parking became available! However 5 minutes after arriving in room they phoned to say someone had just cancelled their garage parking spot!!! So I moved the car. Room was fairly clean but small. After returning from evening out in lovely Como I asked for a white wine. Sorry no wine available but they would open the closed (9pm) bar for a whisky and Italian brandy! Very limited choice. Apparently the restaurant doesn't open anymore either! We left the next morning after a reasonable night's sleep but we will not return.

    5
    « Good hotel »

    Hotel clean, staff very friendly good location. Rooms are a fair size could do with a little modernising but not a fault. Tea/Coffee facilities could be in room instead of requesting! Breakfast standard continental.

    4
    « A relaxing, comfortable stay close to the historic centre, lake and railway station »

    Just a short downhill walk from the San Giovanni railway station and a couple of minutes from the old city walls, the Best Western is a convenient option for staying in Como. Friendly reception staff. We had a comfortable, clean room with a particularly large double bed. Very good buffet breakfasts with the standard array of hot and cold drinks, cereals, yogurts, breads, meats, cheeses, spreads, cakes and pastries. This set us up well for the day's sight seeing.

    3
    « Well located otherwise average hotel , good breakfast »

    This hotel is located five minutes walk from the railway station. You have to go down the steps and turn to the right . The neon light on top says Hotel Continental . The room was a little small with just adequate space to walk around the bed . Clean unpretentious room Staff was very polite and helpful Breakfast in the morning was pretty good with different cold cuts , cheese pastries bread cereal etc - continental breakfast with fair amount of variety . It was a 15-20 minute walk to the Duomo and a little more to the lake

    4
    « Stable hotel »

    This hotel will do the job if you need somewhere to sleep on the run. Decent and cheap. The receptionist is an Italian man who received us by doing magic tricks to our kids. Nice decent place. If you are looking for something fancy, this is not the place. If you want a cheap decent night. Why not? Parking €15 or park in front of hotel publicly €1 per hour from 8am to 8pm. Night free.

    3
    « Just passes the test... »

    Went here on a business trip. Check in went faster than any check in i ever had. Immediately got a key without any explanation. Room was dated, but ok. Bed excellent. Bathroom not of the 21th century. Breakfast basic, but acceptable being in italy. Check out was clumsy and slow... Might go back when in the region, but mostly because this is a best western hotel...

  • 3
    « Close to S. Giovanni station and good breakfast. »

    From the San Giovanni train station it is easy to spot. The sign is at the top of the hotel. Walk down the hill a few blocks over and you're there. Room was small but clean and certainly adequate. Bathroom as well. Bed and pillow were very hard, but that is a personal taste. Breakfast was very good. Stayed 2 nights.

    1
    « Booking Suprises »

    Visited Como area in Sept 2015: upon check in: was given a smoking room and when inform hotel management that I booked a non-smoking room they told me that reservation is a request and is not a guarantee to get a non-smoking room. Since the hotel was booked full there was no other options. Beware! Very disappointed!

    3
    « Needs thought »

    One nights stay here. Its ok as a room, small, clean, tidy, but it's the small trying it's hardest bathroom, biggest problem being the toilet roll holder, which once sitting down, u can't move, tight is a understatement! breakfast was usual continental affair. Just don't ask for milk, it never came lol

    4
    « nice place to stay in como »

    visited como as my last station in italy spent a night in best western hotel walking distance from the train station room was good, clean staffs were friendly breakfast was nice however, it require a 10- min walk to lake como and others main attraction

    4
    « Good value, not the best location »

    Staff was very helpful. Room was well sized for us and the baby. Breakfast was ok as had both savory and sweet foods selection, better than I expected. Location is not ideal but in less than 10 minutes walking you are in the center.

    4
    « A good base for the lakes »

    We stayed for five nights and it was fine for a base to explore Como and the surrounding lakes. It's located close to the railway station (easy walking distance) and handy for the main attractions in Como and the boats that ferry people to the villages and towns along the lake (I'd recommend a boat trip to Bellagio). Our room was large, (we had a huge bed), it had a good size bathroom and was cleaned and looked after by unobtrusive staff. The breakfast lay out was very good, there was more than enough choice and very good coffee every morning. The only real down side was the lift which only held five people (at a push) and a guest in a wheel chair had great difficulty in getting in and out of it. It also took an age to get to the sixth floor.

 

Getting to the hotel ...

All directions
·From: Railway station. The BEST WESTERN Hotel Continental is located walking distance from the railway station, city center and lake. Easy access from all directions.