BEST WESTERN Hotel The Rose And Crown Colchester,  Colchester

4.0/5  - based on 403 guest reviews.
East Street, CO1 2TZ, Colchester, Great Britain - See map
+44 1206 866677 +44 1206 866616

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 403 traveler reviews
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The oldest Hotel in England's oldest recorded town. The BEST WESTERN Rose and Crown Hotel, originally a 14th century posting house, lovingly restored to a modern day hotel. Nine executive rooms featuring flat screen LCD televisions, air-conditioning, laptop charging safes and premium quality fixtures and furnishings. Alternatively, choose from the historic oak beamed rooms in the original house, or the more contemporary rooms in the main building. All rooms have an entertainment system and either Wi-Fi or Internet data port. The Oak room restaurant has been recently refurbished and offers a contemporary setting and great casual dining, a favorite with the locals and guests alike. Have a pre-dinner drink in either the hotel lounge or enjoy the Tudor Bar/Brasserie with its more traditional foods and ales. The hotel is within walking distance of Colchester Town centre (15 minutes) and accessible to all the historic sights of East Anglia. The BEST WESTERN Rose & Crown in Colchester was awarded Best Small Hotel in Essex.

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Room 1

Guest reviews


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based on 403 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
114
Verygood
 
164
Medium
 
78
Poor
 
30
Horrible
 
17
Business Business 109
Couples Couples 146
Family Family 61
Friends getaway Friends getaway 34
Solo travel Solo travel 22
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN The Rose And Crown Colchester,Colchester
  • 4
    « Proper olde world »

    Stayed here overnight for a work meeting in Colchester and have to say what a lovely hotel - which you would expect under the Best Western franchise. The hotel is a short walk out of the main town centre and located in the old part of town. This hotel is so old with thick walls and uneven floors and exposed beams. For an old build the heating blasts out the heat so you will not go cold if you visit in the winter months. Breakfast is a continental buffet and pre ordered cooked breakfast. Perfect for your start to the day. Friendly and welcoming with a lovely bar (the Rose and Crown) attached.

    5
    « Super find. Would definitely return. »

    We stayed at the rose and crown for two nights after we checked out of another hotel late at night as it was really awful. We were welcomed at around midnight by a delightful and friendly receptionist and checked into a fabulous room, clean and modern, really good quality. The bar is warm and has a great atmosphere. Breakfast was also excellent, we'd definitely stay again and it was a wonderful turnaround of what started as a disastrous weekend!

    4
    « Friendly, well run, mostly atmospheric hotel perfectly situated. Nice well priced menu. »

    For a very old place, this is a well kept hotel, with friendly staff, a good and well priced food menu, and nice rooms. The bed in our Executive room was actually too big, far bigger than a king size, making the room feel smaller than it is. Problems with remote control and TV, which seem to have been in other reviews, a minor issue.Water pressure could be better, especially in shower. Secure parking a bonus. Overall a very nice hotel to which we will be returning.

    3
    « Great staff could do with some TLC »

    Stayed at the hotel for work, staff were so friendly and helpful. The room was clean, but a good walk from reception, up and then back down several stair cases. It didn't bother me but to be aware if you have some issues walking. I know my parents would have found it difficult and they are generally fit and healthy and in their early 70's. The main thing that made me give it a three though was the maintenance. It seemed everything I touched was already broken. The window in my room didn't open or lock as the catch was broken, several light bulbs had gone and weren't replaced (I stayed two nights) the TV remote back fell apart and then I had to hold the batteries in to get it to work, even then I gave up! In the bathroom there was a sheen over the floor that looked like furniture polish, it was like an ice rink, the shower was working but bits hanging off. Such a shame because potential of a great hotel. Ps. Turn the heating down! It was like an oven!!!!

    3
    « You Need a Superior Room Here. »

    This is an ancient hotel - mostly in the right ways: a tudor building, full of charm. However, many of the rooms are very 'tired' - you DEFINITELY need to pay the extra to get the 'superior' room at this place. This will land you in a decent room, what you might expect at a very good hotel as a normal room. However, the hotel gets FULL MARKS for a lovely (outstanding) breakfast, great service and friendliness.

    5
    « What pleasant staff! »

    Stayed there with an old mate from Leicestershire. They say people make a place and The Rose and Crown is a cracking hotel with wonderful staff. From Liz on reception right through to the bar staff (we kept them busy), this has to be one of the friendliest, most pleasant hotels I have stayed in. Smashing position, ample parking, lovely Tudor building, I'd return at the drop of a hat. Such a welcome change from the usual chain hotel.

    5
    « sunday dinner »

    i can honestly say the rose and crown did the best sunday dinner ive ever had out. the gravy was amazing . and value for money . at £9.95 for two courses its price is so competitive. i will definitely be returning. the chef should be praised as so many places get it all wrong with a roast. well done !!!!!

    4
    « Family visit »

    Reception staff very helpful and pleasant. Deluxe room very small for extra price paid. The lights tripped a couple of times. Nice atmosphere in bar. Good location, Car park very busy. restaurant meal ok but a bit pricey

    5
    « One night stay over »

    I love this hotel, have stayed here many times over the years. The main hotel has lots of character with the old beams. The rooms are nice too. Then there is the outside block with the more modern rooms that have air conditioning. These are the best rooms to have as they are light, airy and comfortable. They are a bit more expensive than the rooms in the main hotel but they are worth it. The food at the hotel is very good. The staff are pleasant and always happy to help their customers in any way. The hotel is just a 10 minute walk up the hill to the main town. This is definitely the best hotel to stay in when visiting Colchester.

    5
    « Wonderful stay »

    Had a great stay breakfast was fantastic, good portions and value for money. Things were even better in the evening, thank you very much to Meg, who stole the show she was fantastic, always smiling with a lovely sense of humour. Nothing was too much trouble. Will stay again.

  • 4
    « Friendly and Charming »

    Lovely and comfortable stopover attending a local wedding. Staff friendly and accommodating and about 20 mins stroll to city high street. Old and quaint hotel with the rooms enjoying a nice updated modernisation. Free Wifi also available. I would definitely come again.

    4
    « Wonderful little hotel »

    Stayed with work and was very pleasantly surprised! Room was lovely with everything needed and a big, comfortable bed. All very clean too. I ate in the pub downstairs which was both reasonable and delicious. The open fire was a lovely touch after a cold wait for a taxi to arrive! I had a great nights sleep followed by a very generous and tasty full English. Lots of choice at breakfast which is great! Have already booked for my next work trip here

    5
    « Business meeting »

    Our offices are in Colchester and this hotel was booked for me by a colleague. The rooms were very comfortable and the food in the bar was very good. The staff seemed happy to help and always on hand.

    5
    « Best Western The Rose and Crown Hotel »

    So pleased with the quality of this hotel! Staff were darling to work with, eager to answer questions and direct me to interesting landmarks. Bar offers phenomenal food and a delicious wine list, all very large portions for price. The hotel is located in a very central area with a short walk to bus stations, the Tesco, and the Colchester Castle Park. Would recommend to anyone looking for a truly authentic Tudor experience in a really sweet little town. Six stars for sure!

    5
    « Customer service above and beyond the call of duty! »

    We had a very good stay at this hotel. Everything was in order - room, cleanliness, helpfulness of staff. It was what happened after our stay that was above and beyond what you would expect. We accidentally left our daughter's teddy bear in our hotel room. We called the hotel that night once we realised we had come home without it. They said they would speak to the cleaners in the morning and call us. We received a call early the following morning to say the teddy bear had been found. By the following day, the teddy bear had been returned in the post (bubble wrapped for safe travelling!) and he was accompanied by a beautiful letter to our daughter telling her what a good time the teddy bear had had at the hotel after we left and that he had made friends with other teddy bears! We were really touched by the extra effort that staff had made!

    4
    « Friendly hotel. »

    I recently spent a week at the Rose & Crown in Colchester. One of the big advantages of staying at the Rose & Crown was the ease of walking into the centre of Colchester, which has a lot to offer. The hotel itself was run very well. Only negative on the whole week was the hot in the shower was very on and off mainly it was cold but this things can happen. The food was excellent and the bar staff and waitress were very polite. The room was cleaned everyday and fresh sheets put on aswell. One restaurant I visited was called middletons steak house which I highly recommend.

    2
    « Picked the hotel because of convenience to a venue we were to go to »

    The bed was comfortable but that was about the only thing I would recommend. The bathroom was the main bone of contention, room 215. It smelled strongly of damp and mould. The toilet seat swivelled where it was broken, and I would have had more success with the shower if I had lain on the floor. Water gushed out of the shower pipe and flooded the floor, even with the shower screen in place and we had to use towels to mop it up. It was an ongoing problem as the wood was warped where it had leaked many times before and the sealant around the bath had ceased to hold where the water had been leaking so much and I have photo evidence of this. We did tell the receptionist as we left but was told that no-one else had reported it before so she would let maintenance know. Upon reading the reviews I see that the same problem was reported on 4th September and the manager said that he would get it fixed. Obviously he didn't. We couldn't keep the window open as the sashcord seemed to be broken, so no fresh air during the night. Probably just as well as there was a noisy fan or something running all night. This became intermittent about 8 o'clock but each time it stopped there was a loud bang. Don't know what it was but by 9 we had had enough and left early. If these problems had been in the older part of the hotel then I could have perhaps expected it but this was in the newer area. Noise levels were pretty rough from other guests as well. I definitely would not use this hotel again.

    3
    « Excellent...BUT ! »

    First welcome smile,what we call 'acceuil' in France, Boded Well Our experience in the attractive Bar Area was a Delight....all to date confirmed our first Impression..c'est a dire....We were very happy with our choice. Ground floor room and bathroom in new Annex simple,comfortable, IMACCULATE ! However,Read on.... ....if the Architect responsable stayed a night in our room 132.....With somebody staying in a room immediately above him.....he would understand ALL...& WOULD PROBABLY LEAVE AND SLEEP IN HIS CAR...I AM IN MY 80s...I cannot so do.. EVERY LITTLE STEP...........I WAS INFORMED THAT'S THE OCCUPANT WAS A CHARMING LADY OF A CERTAIN AGE UNLIKELY TO HAVE RAVE PARTIES.......WAS A HAMMER BLOW ABOVE OUR HEAD; AM I EXAGERATING...NIET !!! It might be that the general manager/director tries it......seemingly there is nill,or innadaquate insulation,above all in the tiled section. Thus we were both awoken at regular intervals.....not Best Western's intention ! I,disabled,climbed to the first floor notwithstanding the WORKING LIFT ; the room above me was being prepared next morning and by just walking, my Wife immediately below could further confirm the unecceptable noise. The question is does this manifest itself on the carpeted area also ? Yes if still welcome after my comments,I would certainly choose this Hotel...and the Annexe BUT ON THE FIRST FLOOR. ..IN THE HOPE THAT THE NEED FOR REMEDIAL ACTION IS RECOGNISED.... FOR THOSE BELOW. Lastly had it not been for my/our sleep deprivation,I like other Guests would not hesitate to give the Rose & Crown a 5.

    4
    « Picked the hotel as close to the high street so was not expecting to much »

    Staff really helpful, nice hotel with comfortable bed, 2 side to the hotel the old inn side and a new extension on the back, we stayed in the new side which was perfect as just needed a room after a party in the high street. So make sure when you book to express which part you want to be in. A good English breakfast in the morning set me up for a nice day in Essex.

    5
    « food was amazing »

    i came with my family for sunday lunch - they offer a 2 course meal for only £9.95. We opted for the roast for the main and good old fashioned apple crumble and custard for dessert. Big mistake. The main was so filling not one of us could finish it and struggled to eat the delicious dessert. Will definitely come back on a regular basis as such good value for money. The staff were attentive and friendly. Nothing was too much trouble. The Rose & Crown is why sundays were invented....

  • 4
    « Lovely hotel »

    We have just come back from a lovely weekend staying at The Rose and Crown. The staff were friendly and helpful and the building itself historic and interesting. We had dinner in the restaurant which I enjoyed very much I had the lamb which was delicious. My husband wasn't quite so keen on his but he left an empty plate so that speaks volumes. The room was comfortable and the shower lovely and powerful. Even though the hotel is at a busy road junction it was very quiet and we didn't hear a thing. The only negative was that despite the fan and open window the room was very warm overnight but it didn't detract from our stay. We would defiantly book to stay here again and would recommend to anyone staying in Colchester.

    5
    « Delicious food and great service »

    Beautiful pub serving delicious food with a tv showing the football. Really friendly staff who were so accommodating. Lots of parking and the pub is a Tudor style which is in a beautiful old building. Will certainly come here again whenever I come back to Colchester.

    3
    « Dissapointed with my food »

    Returned from Alderburgh and looked on the Internet for a place to eat. Found the Rose and Criwn in ColchesterWatched the foo come out from the kitchen and the portions looked massive. We was disappointed that after ordering we found out they did a Sunday roast, which was not on the menu. The starters were nice but when I got my ceaser salad, I was a joke, my daughter in law ordered a Mac cheese and the bowl was overloaded. Mine looked like a starter, was also very dangerous, it did not say on the menu that there were anchovies, lucky no one was allergic to fish. I eat them as they mad up most of the food, all six of them.. Very disappointed.

    4
    « Real english »

    A very nice hotel in Colchester, orginally built in 14th century. Proffessional and serviceminded personal. Nice rooms and beds and a good restaurant with resonable prices. Big parkingarea for free. A little bit far from downtown but good bus- and taxiconnections and also within a healthy promenade. A very romantic place and the hotel is a perfect place for most special and momentous events, for example weddings!

    4
    « great stay »

    all as i expected all you need for a good base, clean well equipped all mod cons, iron, iron board ,hair dryer tea, coffee television and a fan so all in all the hotel just about had it covered so I would recommend this hotel to anyone hhave a good stay many thanks Alan.

    4
    « Good all round »

    Our experience of this hotel was positive throughout. Very efficient booking, had to pay in full in advance. They called us the day before we arrived to check how many beds we needed in our family room. We were welcomed warmly and efficiently and they helped us book a taxi. The room was clean, well equipped with an iron, proper hairdryer and nice toiletries in the spotless bathroom. Breakfast was good with several cooked options, we had a very passable full English. Only slight criticism was that the extra toast took 20 mins and two reminders. But when it came it was piping hot. Would definitely recommend it.

    3
    « Tudor Manor disappointment »

    I stayed the night for my Wedding Anniversary after reading mixed reviews on line I decided to take the plunge and go for it and not because it was cheap because it wasn't particularly. Beautiful hotel, reception staff are very nice & helpful particularly Liz after a few emails back and forth it was nice on our arrival to be greeted on first name terms, our room wasn't ready and that was no problem armed with a map and some advise about the town we set off on an adventure. 15 minuet walk into town Colchester is no doubt a beatiful town steeped in history with the Castle, Roman walls, Dutch quarter and Tudor houses plenty to do and see and lovely shops. Excellent places to eat and some lovely walks along the river to be had. Checking in to our room however I was very disappointed it was very basic and after paying for a superior room I feel it was very substandard and certainly did not deserve that title, bed was only a double, the window didn't stay open so we had to wedge the bin in it to keep it open, no air con was stifling HOT, hardly any coffee, one hot chocolate & one biscuit, bedside lamps didn't work and the promise of a monsoon shower was more like a wet weekend drizzle on Southend sea front! Weekend was lovely but the room let it down defiantly not worth the money.

    5
    « A wonderful surprise »

    This is a historic building with more modern additions, full of character. I stayed there on business but was really surprised by the quality of the accomodation, the food and the excellent service from all members of staff.

    4
    « No air conditioning »

    When we booked this room the site said it had air conditioning. There were a/c vents in the room but we couldn't figure how to turn it on. When we called down we found that it had been removed. Consequently the room was quite warm. There was a large fan in the room that helped. Otherwise the hotel was lovely! Very clean, wonderful, helpful staff and a pub with great food. Would stay again even without a/c!

    4
    « Lovely Sunday Lunch »

    Visited here for sunday lunch. Every thing from start to finish spot on. Food lovely and hot, all freshly cooked, waiter very attentive. Lady on reception delightful. Will definitely return. Forgot to add such good value £9-99 for 2 courses. Well done Rose and Crown.

  • 4
    « Lovely Building with a few faults »

    We arrived very late but was greeted by a very helpful gentlemen who showed us a short cut to our room. He also served us drinks in the bar and was very friendly and nothing was too much trouble. The hotel is lovely and the room and bed was very comfortable. Faults were- The shower did not work, the window would not stay open.The breakfast which was very expensive was a let down the bacon was hard so you could not eat it. The staff did not ask if we were enjoying the breakfast and did not comment as they took away the plates they seemed very rushed. On checking out I mentioned the shower, window and breakfast and the not so friendly staff said oh sorry. Not as nice as the evening gentlmen

    2
    « Disappointing, but lovely receptionist »

    I was disappointed by my stay at this hotel. However before I continue, I would like to pay compliment to the lovely receptionist (Liz) who tried hard to rectify the issues. The hotel building is nice - very old and with stairs and narrow corridors to rooms. Location is a short walk from the town centre. Onsite parking is minimal, but the overflow car park is very close by. I had booked a Family room online directly through the Best Western website as this room type offered a double and single bed. My friend and I didn't want to share a bed so this seemed ideal. When we arrived and checked in, our room only had one double bed. We went to reception and Liz informed us that they had our booking as a double room, and that all the family rooms were taken. An online error, apparently. She did offer to take some money off our rate though, and to put a camp bed in the room, which we accepted. We returned to the room, and realised that housekeeping had not finished their job - the toilet was unflushed, and there was some 'dirt' (not sure what, but looked pretty gross) on the toilet roll. I rang reception - Liz apologised and even offered to come and clean the toilet for us herself. We declined the offer as it only needed flushing, but we were not impressed. The camp bed initially collapsed when I lay on it to go to sleep (which we did laugh at!) but it was the most uncomfortable thing I have ever slept on. In the morning, Liz had put a letter under our door inviting us for complimentary breakfast. She later realised it was included in our rate, so instead refunded our drinks bill. The room was OK - but very hot and stuffy and the window wouldn't stay open. Adequate for 2 people to stay in, but didn't seem like the 'Superior' room it claimed to be. Breakfast was average, both in choice and quality. Disappointing that there was a sign offering soya milk on request, but they had run out when we asked for it. If it weren't for the lovely lady on reception I would be complaining to Best Western for such a poor experience.

    4
    « Delightful »

    Delightfully quirky old building, though our room was in the modern part so no heads were hitting on low beams. Quiet despite proximity of roads and rail line. Our ?superior' room was quite spacious and had 2 decent chairs. Modern bathroom with shower over bath. The free Wi-Fi was good. Tasty breakfast in Tudor style dining room. Reception and ground floor including bar/restaurant impressively Tudor. First class daily room service and friendly reception staff. 15 min walk or short bus ride to the city center.

    2
    « Loved it shame about breakfast staff »

    I've stayed in the rose and crown for second and maybe last time, its a warm welcome from the reception with a smile and always helpful , love that it's a very characteristic building, the room was nice and comfortable! it's our second time here has we have relatives near by hence y we chose it . Dinner was lovely my partner had the ribs and I had pasta , the girl that served us must have had a tone of make up on however didn't help hiding the hungover and alcohol smell in the morning!! Has for breakfast my order kept coming wrong and staff strongly smelled of alcohol both times we stayed , (the same person) and breakfast being the first thing you do in the morning it's really off putting, don't think it's very professional from staff from an establishment of the best western group!

    3
    « OK for a few nights »

    We were not pleased with the allocated room as the shower curtain had fallen down and the room window couldn't be secured as the window lock didn't work. However, the reception were able to give us a different room that was more than adequate. The rooms (we had two as we had to move for the final night) were spacious and clean. The bathrooms were fine although the layouts could do with a little more thought. We had booked through a web site and selected buffet breakfast. This was OK if a little basic although the croissants were excellent. All the staff were friendly and helpful. It has an on-site car park with barriers with just enough spaces. We stayed for four nights. I wouldn't want to stay for much longer. It is convenient for walking into the town centre which took about 15 minutes along the main road. There is a very pleasant walk along the river which ends up in the castle grounds.

    4
    « A hotel of individual character »

    As with so many hotels under the Best Western umbrella, the Rose and Crown is full of character. Parts ot hotel date from Tudor times. The bedrooms are comfortable enough and reasonably spacious. Breakfast was prepared to order and was good. We did not eat there in the evening. Staff were friendly and helpful. The hotel is a little way out of town and some distance from the mainline railway station but reasonably convenient and good value.

    3
    « Disappointing »

    Spent two nights here, mix of business with pleasure. Hotel was quaint and in a good location to walk into town, as well as to access the train to London. What let this visit down was the failure of the hotel to deal with an ongoing, protracted and extremely loud and distressing altercation that occurred overnight for hours in one of the hotel rooms. Compounded by poor breakfast service the following day. The hotel was busy that morning with lots of occupants from staying overnight from a party that had taken place the night before, but the service should be consistent irrespective of volume of users. Tables weren't set, breakfast orders came out wrong, repeated requests for cutlery... shame really.

    5
    « Rose & Crown »

    Staff were very helpful & friendly especially the receptionist & evening bar staff. Bed was comfortable & room had everything we needed. Breakfast was very good & we also had lunch in the bar on the day we arrived which was also good & good value

    5
    « Fantastic meals »

    A friend and I had a business meal in the pub area. What a great atmosphere in the place. A lovely oldie place with so much character. We ordered our meals. When they arrived there was plenty of food on the platter. The food was really tasty and served very hot. I had the homemade burger with pulled beef it was to so so nice. Would recommend to everyone!! Great service at the table by the friendly and happy Megan and Tony is a top guy behind the bar. Thank you all.

    4
    « Short Break in Colchester »

    Enjoyed a 2 night stay at this hotel. Our room was comfortable, although rather small with little room to move around. Had some difficulty finding space for my morning stretching exercises. The bed was comfortable - I would have liked a bit more storage space. Breakfast was good -although no yoghurt on either day even though it was on the menu - they said it had run out. Staff efficient, helpful and polite. I would stay here again.

  • 5
    « So much character »

    At arrival we were greeted by a friendly and efficientyoung lady. Our room was clean and comfortable and more than adequate. The evening dinner in the bar was of good quality, well presented and reasonably priced. Breakfast was one of the best we have had in hotels in recent years and we travel a lot. A couple of minor problems were dealt with quickly and efficiently. This is a very old building. Why oh why do people posting on here expect a modern building with no charm. Creaks and quirkiness come withhold buildings. That's why we booked. Highly recommended.

    5
    « Retired Army Dinner »

    Dinner Dance was held for over 60 guests, food and service was excellent, dealt with by Lisa who guided us through the process so very well, great feedback from guests, have already booked for next year

    2
    « Stop over in Colchester »

    The hotel is an old, historic building with lots of character, low beams, a very ad hoc layout which is quite charming. Check in was very easy, the receptionist was really welcoming and helpful. Our room was very disappointing. We had booked a "Superior" room and were left wondering what an "inferior" room might look like. The room was really tired and in need of an uplift. The bed was quite small which is unusual these days (I am a regular traveller), the bathroom facilities were okay, clean and modern although we were pleased we brought our own shampoo and shower gels etc... One bottle between two adults was a surprise.Breakfast was again disappointing. We arrived 15 minutes after opening time to find the cereals empty. It is worth pointing out that the staff were excellent, very friendly and helpful. We stayed for one night only, any more and we would have requested a move.

    3
    « Looked promising, but was disappointing »

    On the good side the lady on reception was very welcoming and gave us all the information we needed to know about the hotel. Full English breakfast the next morning was very nice and the staff pleasant. This is where the good comments end. The room we booked was Superior - Double Room, this suggests a nice room, however, this was not the case. The corridor outside the room stank of damp and the room itself smelt terrible and was stuffy, it really needed a good airing. We tried to open the window, but it just slid back down. The room was in desperate need of updating, the lamp shades were crumpled and the curtains looked like someone had wiped their hands on them. The bed was small, uncomfortable and concave where the edge of the bed had been sat on regularly. The roads surrounding the hotel are very busy and therefore noisy and there is also a train line that runs close by. If we were staying for more than one night I would not have accepted this room.

    2
    « Overpriced, cheap wedding hotel!!! »

    Very disappointed. I mean, a double for 110£ and you think you'll have a good night in the old dwelling, so characteristic.. NO. a ground-floor newish, stale room looking directly on the car park with a bathroom that is falling apart (see pic). We booked a double and had to bring the two twin beds together. when we came back to the room at late evening, the door did not open so we had to wait 20 mins in the noisy reception (a very cheap wedding party was still flaring up) while someone was fixing the problem. Disco music till midnight twenty meters away. decent breakfast, very confused service. would be good for half that price!

    5
    « A short trip to Colcheter »

    I arrived at the hotel and it looked amazing. Walked into the reception and was greeted by a lovely lady and she was very quick at booking me in and told me how to get to my room, what time breakfast and dinner was. I got to me room and it was very clean and cool, this is the first hotel i have ever stayed in. there was a heater in the room but I didnt need to put it on. All the staff were all welcoming. As I was there on a sad visit it made me very calm. would recommend it to any one

    5
    « Very nice stay »

    When we arrived we ordered dinner (steak) and the staff put a table for us right near the fire. The meal was excellent. Our room was very nice too and I wouldn't hesitate in staying here again and would highly recommend it.

    5
    « QUALITY AND CHARACTER HOTEL »

    Very welcoming and accommodating staff in the hotel and restraint. Comfortable and spacious room. Food excellent at breakfast and dinner.Convenient position and easily found whether in Colchester on business or leisure. Free parking with gate control

    4
    « Perfect for central Colchester overnight stay »

    This hotel is a short walk from the centre of Colchester. The reception staff were very welcoming and efficient, the car park had spaces and was very accessible, the room was comfortable, clean and the bed was very good. The bathroom was dates but very clean with plenty of hot water. Dinner and breakfast were of a high standard and I recommend a stay here unreservedly.

    5
    « you have made our day so special »

    We recently got married and had our meal and party at the Rose and crown. Dealing for over 15 month with request and panic moment, The Staff always remain very professional and dedicated. They treat us (and over) like if we were unique, Made our days very special. We had very special request but always work around and done their very best and more for us. I will personal thank like I did face to face the team that made it possible. Sue at the reception for her professionalism and great character. Creating a relation that goes beyond client / Staff, She made us feel very special and create this feeling of care and beyond. The Head Chef Tony was very nice and popped out every time he could before and after the party to make sure everything was done to a T. And the food was fantastic. My French family sometime fussy really liked it. The Head chef knew that my French guest eat lot of bread, and had a basket of roll extra ready for the foreign table. I couldn't ask for more. Stephan the manager treat us and took every detail and request on board even our weird detail requested happened and got done to a T. Well done to all his team. Even with a dozen of non English speaking guest they got everything under control. Finally I would say the establishment is gorgeous, has a lot of character and everyone could bring point out to something that could be right or wrong. But I spend year in the industry, owned a pub myself and must give 5 stars. They made our stay and venue looks special and on our wedding day this has no prices. Well done ..

  • 4
    « Tudor charm close to the town centre »

    Although this is a Best Western hotel it has a lot more character than normal as the majority of it is a Tudor building. Our room was amazing with exposed beams and a fireplace. Be warned the ceilings are VERY low and anyone over 5' 6" has to mind their head...

    5
    « Great historic building »

    The hotel is a 14th century coaching inn. The building is in excellent condition and the bathrooms are modern. The exterior and interior retain the 14th century structures and it's a beautiful hotel. Stay in the old section for a great experience. It's an easy 15 minute walk to the historic section of the city.

    4
    « Stayed several times »

    I've stayed have stayed here several times over the last 3 years. Everytime I have had a different room. Rooms do vary, as you would expect in an old building like this. It's a very characterful old building. Friendliness / helpfulness of staff has been consistently good. Hotel is popular for weddings. If staying at the weekend take earplugs. Free onsite parking - which is a bonus in Colchester. Good location. Easy walk into town. Staying again in October.

    2
    « Warning »

    The pictures on the website are not of the standard rooms, we booked thinking the standard room was like the pictures it's not, it's dreadful, we paid the upgrade ( about £40.00) and moved room which was lovely, the second room was modern and clean unlike the standard room.

    4
    « Quaint building with good facilities »

    Stayed here for a week and enjoyed the time spent there. Staff on duty at breakfast were always friendly and efficient. I chose to eat in the bar during the week and found the menu to cater for all palates and the chef wasn't tight on portions ether!

    5
    « Birthday Stay »

    I booked here for my husband's Birthday and stayed in the April. I booked a room with a canopy bed as wanted a room in the older side of the building and this included a cooked breakfast the next morning. I chose this hotel as it is the oldest recorded hotel in England and we love old buildings with a bit of history. The price was very reasonable. The reviews don't do the place much justice and was a little weary of what it would be like as there are quite a few negative ones. We arrived on time and had a friendly greeting from the lady on reception. When looking at our booking she moved our room to 204, the honeymoon suite which was a lovely gesture. The room is lovely, with lots of character and charm with the low ceilings, crooked floors and wood beams. The room and bathroom was lovely, clean and had all we needed. We didn't eat at the restaurant as had booked elsewhere for dinner (as it was a birthday) but we had a bottle of wine in the bar area and was a pleasant atmosphere. No complaints with breakfast and they offer a vegetarian cooked breakfast which was a bonus for me. No problems checking in or out, very pleasant stay with helpful staff and a lovely quirky building (what we wanted) Would definitely stay again and recommend. If you like old buildings with a bit of character you should expect creeky floor boards and original style windows which may not be up to modern expectations. It's all part of the charm in my opinion. Thank you for an enjoyable stay.

    3
    « Night Away »

    Lovely building, check in was easy and fast. We were in the outbuilding of rooms which was just across from the hotel. The room was a modern standard size double room. When we walked in to the room the room was freezing, there was a heater on the wall but took a while to heat the room. The room was so cold i couldn't get to sleep but there was extra blankets supplied in the room which i used. The blanket was covered in black hair from where the last guest had used it and it had obviously not been washed. The bathroom had a bath and above shower but we couldn't work the bath so had to use the shower to fill the bath. Would stay again if i was in the area.

    1
    « Kept awake all night »

    There is no doubting the decor & character of this building, however don't be fooled. I stayed in a room above the bar and was kept awake all night due to the generator right outside my room & noise from the bar & other rooms. The walls and floors are paper thin. The shower was awful (pressure 0.3/10). We couldn't book a room in the restaurant and when we went to get a table it was an hour wait and so we went elsewhere, the breakfast wasn't up too much either. Would not return.

    3
    « A mixed bag »

    Hotel is a good example of converting a 14th century building for the modern traveller without losing the quirkiness of low ceilings, uneven floors and oak beamed walls. Food, however, disappointing - low on flavour and overcooked e.g. apple tarte tati - honeycomb tuile beautifully presented but the tart itself was hard and burnt! So, 4 stars for rooms but 2 for food.

    3
    « Deathly view »

    Went here recently for dinner with my elderly mother..It was a nice meal,but the view out of the window included a funeral parlour..so watching coffins and herces being prepared for upcoming funeral's wasn't ideal while tucking into my roast

  • 4
    « Several stays »

    I've stayed here several times over the last 10 or so years and would stay here again. I have stayed also at the marks tey just outside of town but the personal service you get here, the character and the pleasant staff do it for me. Although not in the nicest part of town I would definitely stay here again if I were in the area.

    4
    « Very nice characterful »

    Lots of history to look there, I loved . Bedroom modern but keep chacater from 1.200, very modern and comfortable bed and toilet, big tv. Coffee and tea in bedroom. Pub in the hotel bussy look like be very good

    4
    « Overnight stay »

    Good Ground floor room. Very clean and spacious but some minor cosmetics needed in bathroom. Silly things like control unit in shower nit straight and the use of white filler used on a cream shower tray. Was a wedding in progress so didn't eat or drink there but look good and food smelled loverly.

    4
    « Characterful hotel, great service »

    The building is beautiful from the outside and inside, a very friendly receptionist greeted us and told us we were in the new block in the car park - there was a wedding on and this may be quieter. It was very up to date and clean, if lacking a bit in character of the original hotel. As it happened we heard nothing from the wedding after going to bed, and slept very well on the extremely comfortable bed. We enjoyed a very good meal in the restaurant looked after by a really cheerful and efficient waitress. It would be great if the setting was a little more green and leafy, but it is within walking distance of the town centre which was worth a wander round.

    4
    « Overnight stay »

    Enjoyed our complimentary stay at the best Western which we were lucky enough to win in a competition. Staff were friendly. Food was lovely and room was very clean, spacious and comfortable. Many thanks to you all.

    4
    « Nice pub and hotel »

    I only stayed here for one night, the room was very pleasant and clean, the staff were very helpful and the food and the service was very good in the bar. I would highly recommend and would use again if I was working in the area again. Check in and out was easy and breakfast very nice.

    4
    « Very good hotel »

    I would recommend this hotel for value and very good food I have stayed several times while I was working in the hotel area. The only problem is that the room height is very low, has low ha 5 foot 10 inches ( 1.8 meters). this is because it is a Tudor inn

    3
    « Hate being lied to »

    On arriving at the hotel everything was OK they managed to be able to check one us into one room early,the other was not available until later in the day.. Which was ok. The rooms are quite small but do what they say on the tin. The ironing board and iron are a good addition to the room and also having a hot chocolate satchets is also a welcome addition when you don't drink tea or coffee. The bed was comfortable and sheets clean, the window sills very dusty and on picture frames,the room did smell very nice though. The bathroom was lovely although it could have been cleaned much better the towel rail was dirty as was the skirting boards and dirty marks up the wall. Breakfast on the first morning was very nice although expensive. On the Sunday morning we went for breakfast at 9:55 no waitresses about they were all in the kitchen when the three of them eventually emerged it was 10:03 (breakfast finishes at 10:00) appreciate that we were down later than expected but still down before the finish time. We asked if we could have breakfast.. She went in to ask chef.. She then came back saying that chef is all out of food.. Really????? She looked embarrassed by having to say that,so if they were about at 9:55 when we arrived would they still have been out of food or was it because they just couldn't be bothered to cook us breakfast?? Not happy customer but it did save me a fortune in breakfast.

    5
    « Lovely old hotel »

    If nothing but for the sense of history this hotel is just lovely, and the staff very helpful. Our room had a very low ceiling so watch out any 6ft+ guests, you will need to crouch a lot! Very clean, nice linen and good all round facilities too, including large tv. Not the quietest of situations for a hotel, but good curtains and a busy day meant sleep wasnt too hard to come by.

    4
    « A safe choice »

    In many ways this is a bog-standard, business class hotel. The bedrooms are quite small but they are clean, the beds are comfortable, the shower works and the wifi is adequate. What makes it a bit above average is that the staff are very friendly and helpful, and the breakfast is very good. All in all a safe choice for a stay in Colchester.

  • 3
    « Bit let down »

    Went to this hotel to see my Sister who was staying there, her room was very nice, clean and well maintained. What let this place down for me was the food,service and lack of charm. Whilst they advertise a restaurant they do not use it,unless it is for a party of 10 or more, so you end up eating in the bar, which is ok if you are going out for a pub meal,this was a bit of a special occasion. The menu that was provided was different to the one shown on their website and when I spoke about it the reply was oh they must not have changed it. My sister is a vegetarian, and I had checked on line to see if they had vegetarian options and there were a few, but when we looked at the menu that was available there was only one vegetarian main course on offer. The surroundings in the bar area left quite a bit to be desired, and I found the food bland. Whilst the accommodation seemed to be OK the staffing levels seemed to be low thus you waited some time for food and drinks. We went mid week, evening Overall a bit disappointed Best Western normally do better than this, price wise quite reasonable.

    3
    « Disappointing but good brekkie! »

    Stayed here last weekend in Jan 2016 for one night, having been to the Rose and Crown twice before for different weddings. The venue had been great and love the oldie worldie feel of the hotel so was excited to stay overnight. Booked an executive room £80 but although the room was clean and efficient, was far too modern for this type of hotel, was expecting old beams, character etc... Plus the room was so hot (hence uncomfortable night sleep). The bar was lovely, gorgeous fireplace and period features with friendly service. The breakfast (not included in our price) was lovely, all perfectly cooked and much needed after a night out! Our friends stayed in the newly appointed Greyfriars hotel and we had a drink in the bar, I have to say that I wished I had booked that hotel instead, price was slightly higher but the experience and service was far superior, sorry! Hence the disappointment.

    3
    « Suprise night away ....... »

    A last minute getaway for my 2 girls and I.... Got to say loved the style of the place, Old building but nicely set out. The Rooms were very nice all you could ask for. Bathroom very nice, albeit slow water pressure. Just had breakfast, again super food lots of options and good service. Not sure about the Christmas CD playing tho.. Biggest issue was someone attempting to get into our room about midnight.... My daughter was scared, my wife apprehensive. Appreciate the hotel cant legislate for everything... But sometimes a Sorry from the reception is just not enough..... Fill let down they took our wellbeing not very seriously.... PS no croissants left at brekkie at 9.40.....

    3
    « Reasonable stay - not exceptional »

    A reasonable stay at this small hotel. Very welcoming bar area with real fire, though food menu quite limited. The bedroom allocated was small though the decoration was good and the lighting and access to sockets for drying hair was poor. The bathroom was freezing. Despite frosted glass the window had only a faulty Venetian blind and given this was directly adjacent to the shower/bath it didn't inspire privacy. Access to the room was via steep steps troublesome with heavy bags, equally so if you anyone has mobility difficulties. The staff were pleasant and breakfast was with the usual offers - nothing exceptional.

    4
    « Two Night Business Stay »

    Quite handy to get into the centre of Colchester. Afforded a nice room across the drive from reception. Atmosphere was good. The open fire was welcome. Slightly limited menu, not sure if the season is anything to do with that. I will stay again though, so overall it was a very good experience.

    3
    « Average »

    We were very excited to be staying in this beautiful looking hotel. We arrived, and were greeted by a lovely Christmas tree and a beautiful looking reception. We were then put into the annex rooms as they didn't want us to be disturbed by the Christmas party they had going on - which again was great. Check in was at 3pm, and we arrived half an hour later expecting to have a civilised drink before getting ready for a mess do. The bar wasn't open though, which was very strange seeing as they had access to the bar via the street at the front. The bar didn't open until 5pm - all very bizarre. When we tried to ask for directions to the nearest cash point, and also off licence, the receptionist wasn't very helpful at all. The next morning we opted for breakfast in bed - it had obviously been sat under a hot plate for far too long, and when it arrived, everything on the plate was hard and overdone.

    3
    « Lovely and great value »

    Nice quaint hotel located well. Good car park which was free. Stayed in the annex which may have been more modern. Didn't eat in restaurant the pub downstairs was nice but considering the history of the building could have been amazing if hey stuck to the original featured but brightly lit and too many chairs and tables so we ate at a Thai restaurant down the street. Delicious. Rooms were lovely all modern fittings within the vintage style. Gorgeous bathroom.

    4
    « Very Good »

    Stayed here 10 years ago and the service we had then brought back this year, the service and staff are just as good now as then . Great place to explore the surrounding area. Try and stay in the older end of the hotel, great character rooms. Good free parking breakfasts are very good.

    5
    « Excellent service and food. »

    Spent Boxing Day with my family here for dinner. 16 of us in total. The restuarant was packed with families. The atmosphere was good and the food hot and delicious. This was my second visit this month,previously having my work Xmas do here on the 17th,am very impressed with both the food and service. The waiters and waitresses extremely attentive! Will almost definately go back.

    4
    « Xmas meal »

    We had our family xmas meal here, which was a good experience overall. The food was of a very good standard, apart from the mince pies at the end which were not of a particularly good factory make, with more pastry than mincemeat filling. The turkey was in the form of a roll and meant that the meat was moist and certainly plentiful, the trimmings were well cooked and tasty. The xmas pud was also of a good standard but certainly probably made in a food factory. Overall the staff were attentive but not over attentive and very helpful and polite. The only real complaint I have is that the children in the end room got over excited at the end of their meal and started shouting and playing with their roller vehicles. Certainly children were encouraged with the cross subsidy by adult meals for free and cheap childrens meals. Generally at £75 per head for an adult xmas meal I did not expect children running about the place. Sometimes venues have to choose between an adult orientated clientèle and encoraging families. I would have preferred the former in this case and the families encoraged (by charging full adult prices for everybody) to take their noisy offspring to Macdonalds for a trough of burger meat and a plastic toy, which would have been more appropriate.

  • 3
    « reception staff excellent, needed bar supervisor to step in »

    if booking a table in the bar during restaurant's party season, double double check that it's sorted. Emailed confirmation to me was not good enough for the gent behind the bar. His supervisor was excellent and very knowledgeable about vegan food (in which regard the menu was not helpful). Bathroom recently refurbished - shower screen wholly inadequate for height and power of shower.

    4
    « rose & crown colchester »

    the car parking is very limited. the hotel reception is in the entrance to the main bar and function / dining room. I was informed on arrival that I could not order food until after 9pm due to a Christmas function going on and that the food will be served in the bar area. the food was very good. the room was situated in the annex which was good as the music went on until midnight. the room it self was fine. the breakfast again was served in the bar and not in the restaurant but it was good quality. overall the stay was good.

    1
    « The hotel perfectly captured the history of Colchester. However the noise from the "disco" did not. »

    The hotel was clean, the chambermaids brilliant and the the hotel building's history interesting and welcome warm. However it was not mentioned when making the booking online that the hotel was hosting a disco until midnight and we were not emailed until 2 days after our initial booking. This left us with no choice but to endure the disruption to our nights sleep as we were on tight budget and could not afford to rebook at another more expensive hotel. I did email the hotel to state this and how they should of mentioned the disruption expected and they replied with apologies and they would mention this to their promotions department to see if disruptive events could be highlighted on their website for future bookings. The so called "disco" sounded like a house music club night with bass lines reverberating around the hotel till midnight. Even though the hotel had moved us to what they described "away from the festivities where we can" (I dread to think the night guests nearer to the function room had to endure) we were still disturbed by the noise of the disco and the rowdy and festively merry guests attending it. No offer was made by the hotel to compensate for our disturbed night and when I enquired about breakfast - which is not included in the price of the stay - the chance to offer us a free breakfast to make up for our noisy night was ignored. The overall feeling we had that the hotel was happy to make money from a loud and noisy function at the cost of its paying guests - which is surely the hotels main function - its guests after a decent room to sleep in for the night! I would never stay at a Great Western Hotel again as they obviously believe the comfort of their guests is of less importance to those 'partying' at their establishment. So the offers I have seen on Trip Advisor etc regarding discounts for any further stays would be useless. As it would seem is this hotel if you require a decent nights sleep.

    3
    « Mixed review »

    We stayed overnight on a Saturday eve. We had originally booked an executive room in the annex, so it was a pleasant surprise when we were told we had been upgraded to the four poster room .( because of a leak in the executive room) We were greeted by a very friendly lady on reception. We were told there was a Christmas party in the hotel and the music would be finished by 12. It did and this was not an issue. We ate in the bar and the food/service was very good. Unfortunately the shower had no hot water so the bath was used. At the end of the evening we went to bed around 11.30 . We were woken up by very noisy people outside hotel around 1 am then again by 2 guests in room above....the walls/ceilng wafer thin as everything could be heard. They talked loudly and giggled till 2.30 i went out onto landing to find where noise was coming from..unfortunately i could not. I then went to reception but nobody could be found. Eventually got to sleep around 3am only to be woken again around 4.am It was a shame as we were having a good time until this point. Don't think we would return.

    5
    « Will definitely come back again!! »

    We came and stayed for 2 weeks. It's a good opportunity to feel how hotel and restaurant really does. I have to say, this place is amazing. The building is very traditional, interesting and comfortable for me as a foreign visitor. It had been cleaned properly everyday! You will never feel alone staying here because you can always go downstairs for a drink or take part in some events. The most awesome thing is the breakfast time. Not just that you could order hot food from kitchen, but also most importantly, the staff is so so so nice!! It was so enjoyable to see them every morning, especially lovely Megan! She even remembered everybody's preference after some days!! They made us feel like at home. So if you have the chance, I highly recommend you to stay here and boot yourself an incredible day :)

    5
    « Wonderful Staff and Stay! »

    My experience at The Rose and Crown Colchester, Best Western was amazing! The staff was extremely helpful and friendly and even went out of their way to help me with laundry services. For someone traveling for 2 weeks on business from the US, this was a very welcomed courtesy. I would highly recommend staying here!

    5
    « Good Food »

    My brother and his wife stay here when visiting us, and have always been impressed with the place. This time we decided to drop in unannounced and see if they could give us lunch. They did, and very good it was too. Such a change to have Cod that tasted like Cod, and really lovely chips. The service was very good, and our food came quickly. Not the cheapest of lunches, but not the dearest, either. Overall, I'd say it was excellent value for money, and a lovely old place. Worth a visit. Recommended.

    3
    « Sk »

    My husband and I stayed here for 2 nights recently we nearly always stay at a best western as we usually find them clean comfortable and good value. Just a few niggles with this one unfortunately. The carpet in our room was really grubby snd stained and we only had one bedside lamp which was a pain as we both like to read at different times at night and I actually couldnt see to read when my husband( who had the light near him)had the lamp on, so that meant having all the lights on. And im not sure what happened with the hot water on our second night but we both had lukewarm showers in the morning. The other grumble I have is that on arriving we were told there would be a disco playing music till midnight which is fine on a Saturday night I understand that but then why put us in a room almost directly above it? So we had the thump thump of that to contend with. Suffice to say that we wont be hurrying back anytime soon.

    4
    « Lovely hotel, good food and service »

    We stayed in October 2015 for a family wedding. The rooms were spacious and clean the hotel has kept much of its tudor character. the bridal suite was lovely. The food was very good and the staff were all very helpful and friendly.

    5
    « Quaint, quirky and creaky »

    A charming hotel full of the character of it's period - yes the floors creaked [wouldn't have expected any different], loved it. The room was clean, nicely furnished and very comfortable. Definitely would stay again. Cannot comment on the food as we didn't eat there.

  • 4
    « One night stay »

    We stayed here for one night as we were attending a function nearby. The hotel is in the centre of town and it was a little difficult to find how to get into the car park at first. It is a very old building, full of beams and creaky floorboards. To get to our room from Reception we had to go up some stairs, along corridors and down more stairs as the room was right at the end. Our room was clean and spacious with a clean, modern and spacious bathroom but the traffic noise when we arrived on late Saturday afternoon - was horrendous! Fortunately, it had died right down by the time we returned to our room after the function. I did hear quite loud creaking as other people returned to their rooms but this did not last very long so we slept well. We had a very good full English breakfast in the morning and overall I thought the hotel was good value for money.

    5
    « Good food »

    Booked in for the next 3 weeks, really good rooms & food to please everyone, nice location, not to far into town, looking forward to the next few weeks @ the rose and crown, I would recommend this hotel for all, not just for business travel. Laser quest & roller blading next door for the kids & adults

    5
    « wedding venue »

    we stopped at this hotel as our friends got married there and what a nice place it is our room was very large and clean with every thing you need in it the food we had from the bar was very nice and the evening meal also very good the staff were very pleasant and helpful all in all a great little hotel

    5
    « Bags of character and great food, really warm and homely »

    I've stayed here many times, I think its one of the nicest hotels I've stayed in, even though the rooms are small and the bathrooms really small. It's got this wonderful character and terrific bar used widely by the locals. The bar staff are particularly friendly. I always eat in the restaurant and the steak is top class. The breakfast is above average with meals cooked to your taste and brought to the table, so much nicer than self service. Free car park too which is pretty sizeable

    2
    « Won't be returning »

    Stayed for one night and thankfully it was just the one. Our room was right by the road and the bed was very hard, sleep was difficult to come by. Bathroom was dirty and the electrics were a Heath Robinson extension lead affair which made using the kettle a life threatening operation. Continental breakfast was of limited selection, although the cooked breakfast was better.

    3
    « Not worth the money! »

    We stayed at the Rose & Crown for a family wedding. Firstly, we were looking for the car park (no signs) for about 15 minutes. When we mentioned this fact to "Sue", the receptionist, her answer was: "it has been there for a long time". Not really the kind of response you want after a 5 hour drive. The room was adequate, clean and well appointed with a spacious bathroom. Despite outside temperatures between 15-20 degrees Celsius, the room was oppressively hot. The windows only open about 5 inches and the fan provided only stirs the hot air. In full summer, the heat must be unbearable! The bed is reasonably comfortable, but the noise from two adjacent busy roads and the creaking floor boards above make a good nights sleeps difficult. WiFi does not appear to work in the outbuildings! The wedding dinner was of mediocre quality, the lamb being well overcooked and dry. Breakfast was abysmal, with a £11.50 price tag being ridiculous. Most of our party left the sausages because they tasted "off" All in all, the place would be ok as a cheap B&B but certainly not worth the price. Overall, the staff is helpful and friendly, apart from Sue.

    3
    « Average »

    It's just an average hotel, then old bit is nice but my room was in the new add on. Room is standard breakfast is full English and continental. I have stayed in better but there are many worst. Think it's the pot luck what room you have which makes or brakes your stay.

    3
    « Booking is meaningless! »

    3 of us had Steak, all 3 were stone cold after over an hours wait between starter and main course!! We had booked but that didn't seem to matter, there was still a horrendous wait between courses! Wouldn't have minded about the wait, but it was a meal for my parents 40th Wedding Anniversary! They had their reception at The Rose & Crown, and wanted to revisit. Such a letdown! Avoid on a Saturday night, even if u book in advance

    4
    « Good well positioned hotel »

    Stayed on a Friday and Saturday night in a room in the Executive Annex. The annex is situated within the grounds of the hotel just across from reception. Stayed in room 130 which was clean and well maintained, shower and facilities were to a high standard. Our room was on the ground floor and looked out onto the car park, although the hotel was full this did not disturb us we could even sleep with the window open. When I booked a table for dinner I was told that we would have to eat in the bar as there was a wedding reception taking place. After some consideration we decided to "take a chance" and eat in the hotel. It was a good decision; the wedding was lively without being intrusive and the bar had a really nice atmosphere, I would choose it again over the restaurant. The staff must have been under some pressure having accommodated the requirements of the wedding, but this took nothing from the excellent service we received. In short the the package gave us good service, good food and secure parking, we would do it again. Once again our thanks to the staff.

 

Getting to the hotel ...

All directions
·From: Motorway M25. Take M25 J28, A12 Exit A133 Colchester, Follow signs for University and Roller World. BEST WESTERN The Rose Crown Colch is opposite of Roller World.