BEST WESTERN Cocoa Beach Hotel & Suites,  Cocoa Beach

4.0/5  - based on 2233 guest reviews.
5600 N Atlantic Avenue, 32931-3920, Cocoa Beach, United States - See map
+1 321 783 7621 +1 321 799 8640

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
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The BEST WESTERN Cocoa Beach Hotel & Suites offers distinctive room options designed to address the individual needs of each guest. All rooms feature microwave, refrigerator, free Wi-Fi and free hot breakfast. Going on a cruise? Special 40% discount on cruise parking right at the port if you stay with us the night before your cruise. Port parking is safe, secured, lighted, the most convenient parking available. The BEST WESTERN Cocoa Beach Hotel & Suites is the closest beach hotel to Disney® attractions, Universal Studios® and Sea World®. Beachside Tower - Incredible views - no pets allowed in these rooms. The Beachside Tower is an eight story building offering ocean front or ocean view rooms, large private balconies only steps away from the beach. Single king or double queen rooms available. Family Suites Building - family friendly - no pets allowed in these rooms. Non-oceanfront rooms. Our suites building offers non-ocean front large one bedroom suites with extra-large private balconies overlooking the pool. Each two room suite has a full sized kitchenette (no stove) fitted with granite counter tops, large refrigerator, microwave, and coffee maker. The sitting area offers a pull-out sofa and second television. The suites are located in the same building as the complimentary breakfast. Garden Courtyard-best value - these rooms are perfectly situated near the heated pool and veranda bar. Non-oceanfront rooms. The Garden Courtyard offers a choice of access through the tropical courtyard or convenient drive up rooms. Two double beds, two queen beds or single king rooms available. Rooms with mini-kitchenettes are also available. Pets are welcome with advance notice and $15. 00 pet fee. Book a stay at the BEST WESTERN Cocoa Beach Hotel & Suites today. Enjoy your stay.

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Room 1

Guest reviews


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based on 2254 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
876
Verygood
 
781
Medium
 
358
Poor
 
147
Horrible
 
92
Business Business 70
Couples Couples 666
Family Family 1047
Friends getaway Friends getaway 237
Solo travel Solo travel 64
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Cocoa Beach Hotel & Suites,Cocoa Beach
  • 4
    « Nice upgrade »

    Arrived a little early and was told we were being upgraded to an ocean front room. Hotel room was facing the ocean and was clean and spacious. The pool was heated and there were plenty of beds available. All staff were pleasant and friendly. The only downside was the average breakfast.

    5
    « Great experience »

    The clerks at the front desk were very courteous and helpful from the time we got there until we checked out. We arrived prior to check in time after flying all night and they allowed us to check in early and into an upgraded room. When we were about to check out, we noticed my husband's wedding ring was missing and they worked hard to help us locate it. One of their maintenance crew members, Jarrett, found the ring in the trash and it was returned to us. The room was comfortable with a beautiful view and conveniently located near shops and restaurants.

    4
    « Great Location, Many Buildings »

    This hotel is not the level of luxury I usually rent, but because of its location, I chose it. The staff is very friendly, they also offer a free breakfast. The only issue is the hotel is spread our like in four or five buildings, so if you book through a website like TravelAdvisor or similar booking site, you're going to wind up with the luck of the draw in which building you'll stay. I'd recommend you call the hotel after you book with a major booking website to try and guarantee yourself an ocean view room, which comes in hand if Cape Canaveral does a rocket launch, which was what happen to us when we were there. The registration/lobby is a building by itself, and fun to get to, then the hotel building where the rooms are, are across the street. Again, this is not a luxury hotel, but it's only two blocks to the Cocoa Pier which is why I chose it.

    3
    « Nov 2016 »

    Outdated and scattered buildiings for different blocks or rooms. Interior and exterior of the hotel very dated or older. Location was okay. Quiet and withing short walking distance to the beach from the room we had. Some rooms in a different building were ocean view but not ours.

    4
    « Nice beachfront hotel »

    I stayed 2 nights in room #805 11/17-19/2016 and enjoyed the hotel. It is made up of several buildings. Mine was the beach tower, which is direct oceanfront and is 8 stories. Access to the building and room is by card key. A parking permit is also issued at check in. The room was clean and comfortable. This is an older beachfront hotel with high occupancy, so there is reasonable wear and tear evident. That should be expected. Wifi worked well in room. There was a small refrigerator and a microwave as well as an in room coffee service. The main draw of the room was the balcony, which gave a beautiful ocean and pier view. There were 2 plastic chairs and a table on the balcony. That would be something that could be improved, but they were ok. I didn't make it over to the free breakfast, but it is available. I saw a charcoal BBQ grill located near the beach access and the complex also has 2 pools. Several restaurants and bars are within walking distance, including the pier. Overall, a nice place to be right on the beach. The non-beachfront units would be fine as well as the complex has beach access and good parking. Don't expect a luxury hotel or brand new updated everything and it's a good choice. Nice place for a getaway for locals like me and not just the cruise ship crowd.

    5
    « Great Customer Service »

    We booked this property for a little getaway but was later surprised to witness the Atlas rocket liftoff. The staff was very accommodating and extremely pleasant. We were met by Todd when we checked in on Friday night and he was nothing but professional and welcoming! He even called us a few minutes later to find out if the room was acceptable. When we told him the balcony light did not appear to be working, he immediately sent maintenance to the room to fix it. They were very nice! The Sunday morning front desk staff, Jamie, Amy and Sabina, were wonderful! Could not have been nicer. Does the hotel need a few cosmetic updates? Sure, but it was comfortable and roomy. Love how it is right on the beach with two pools. The separated buildings for us was a plus. We will definitely be back soon!!

    4
    « pleasant surprise »

    Stayed at the Best Western for two nights earlier this week. We stayed in a suite with an Ocean view. The view was beautiful. The room was super clean and updated. Bed was comfortable and pillows were good. Nice to have two TV's. The location was right by the Cocoa Beach Pier and the ocean. Also right across the street from Publix and a big souvenir store and lots of other stores. For the price we paid, it has been the best place we've have stayed in Cocoa Beach. The pool was nice and warm and very clean. The breakfast was much nicer than most free breakfasts with lots of choices, lots of seating, and staff keeping up with everything. CONS: The only things I didn't like was only one elevator and it was pretty slow, the bathroom light was located outside the bathroom, which was odd, and the lobby was hard to find. It is a five building hotel, so make sure you look at the signs and you'll be fine. I would definitely stay there again.

    4
    « Great pre-cruise stay! »

    We had a family suite with hot breakfast, beach views and discounts for cruise terminal parking! The pool was convenient and had a pool bar. Publix grocery store across the street for great deli carry out dinner.

    3
    « OK. Reasonable. Handy for the beach. Parking. »

    I stayed at the Cocoa Beach Best Western when I visited Port Canaveral on a cruise ship and had reason to spend a night ashore, fancying a "break". I really wanted to review the Cocoa Beach / Port Canaveral area but it seems I can't unless I cite a business. If you're lucky, you can find Manatees in some of the channels but beware, there are also Alligators in many of the ponds between the cruise terminal and Cocoa Beach but I still enjoyed my walk though the cruise ship terminal to Cocoa Beach is for people who really want a walk ... of about 4 hours there and back ... The hotel? We never ate there, missed breakfast, the room was ... about 3 star ... a bit "tired" .... reasonably clean .... probably about right for the cost ... the room we had, you could park the hire car outside the room and walk a little way to the beach. Would I stay there again? Yes! Port Canaveral is one of my favourite cruise destinations because it's not trying to be something it isn't. Turtles and Pelicans are in the bustling port area, Cape Canaveral can be seen clearly from the ship, better with binoculars. The people are friendly and right by the cruise terminal is a "boardwalk" with seafood restaurants, some with live music, selling seafood landed straight from boats in some instances. There are loads of birds of prey around the port area too .... sometimes riding thermals right by the cruise ship. Take a bridge camera with a decent zoom lense and burn some pixels trying to get great close up shots. It's not easy! After the blandness of Fort Lauderdale / Port Everglades (and the unhelpful shore staff there), the rampant commercialism that spoils Key West (where you should rent a bike and get away from the tourist traps) and the unwelcoming size of Miami, Port Canaveral is somewhere I look forward to arriving. Charleston is nice but a bit "twee" ... oh, and the staff in the terminal at Port Canaveral are lovely. Message to Port Canaveral tourist board. If it's not broken, don't fix it. You could spoil the experience for travelers by adding "attractions". Normal, friendly locals selling nice food in nice surroundings with interesting port activity .... it's a combination that works world-wide and i DO like the people round there. They're "real".

    4
    « Large campus »

    So it can get confusing. Stayed in an older part, that reminded me of a 1960's Holiday Inn - where you could hear your upstairs neighbor every move. $115.00 for a single, AARP. Very good breakfast, except for their choice of Nescafe coffee - yuk. People were nice, bed was ok, pillows were small, and no hand rails in the bathroom for seniors. An ok+

  • 3
    « Short Getaway »

    Great Location, Near Beach and Cocoa Beach Pier, Exterior needs updating, friendly staff, always busy with improvements. Short distance to major attractions, easily accessible from highway. Needs a better Breakfast variety of Juices.

    3
    « Our 2 night stay »

    For the price paid for our stay there, I think that the food selection could have been much better. Accessibility to the facility was good. There was plenty of parking for guests. There was no problems experienced at check in and the $50.00 coupon that we received for staying at Best Western on other occasions was accepted without a problem.

    5
    « Great visit and great staff »

    We stayed at The Best Western pre-cruise in early November. Easy check-in, rooms clean, great complimentary breakfast and very accessible to the beach. all of the employees were very nice and helpful. We especially enjoyed our day at the pool. The pool area was very inviting and clean. They also have a pool bar which was reasonable and they have one of the nicest bartenders ever Paula. What a great person. Thanks for making our stay so enjoyable.

    5
    « Great value »

    This hotel has beach access and two heated pools. We've been here for a week and housekeeping has been great! The location is perfect for the space center, beach and really anything you'd like to do on the space coast. There are a number of restaurants within walking distance and numerous others just a short drive away. The bed was comfortable, but a little soft for our taste. We always had hot water no matter what time of day we showered. We also made use of the in room fridge and microwave.

    5
    « Great Location »

    This hotel was great, they give you food discounts at surrounding diners. Clean king room. Bed was so comfy, we had the best sleep. Walk straight onto the beach where cocoa beach pier is, food place and pub on the pier. Check in was smooth and quick and the staff were friendly. Breakfast was included and did not dissapoint. Would highly recommend this hotel to friends and family.

    4
    « Right on Ocean »

    It is not a 5 star hotel. However, it is nice for a pre\\post cruise stay of a night or two. I will return next year. It really is on the Ocean. The beach is really nice. We loved how close it was to the port and to the local hot spots.

    4
    « Nice place to stay »

    We stayed here before our cruise in Port Canaveral. We did the cruise package which offered a shuttle service from the hotel directly to the port. The hotel staff was very helpful with helping us with some delays with the cruise line. We had a garden view room. It was nothing fancy but it was perfect for one night or a beach front vacation. The rooms are older and the beds were a little too soft for our liking but overall I do recommend this hotel. The friendly staff and clean rooms were very appreciated!

    2
    « Great view, poor room quality. »

    Beds and pillows are hard and uncomfortable. Fridge and AC unit make lots of clacking at night. Carpet is old and dingy. Only good thing was the view of the Atlantic. Other people's hair on bathroom floor upon arrival.

    5
    « Great stay ! »

    Very good hotel ! Very pleasant location ! The room was very confortable, wonderful view of the beach. We really enjoyed the breakfast, a wide choice of food. And above all Miguel welcomed us Very Well ! Thank you again ! Benoît and Eva

    4
    « Before our cruise »

    My family and I stayed just one night at this hotel since we were going to board a Carnival cruise the next day. When we checked in Stanley greeted us and helped get us situated. We had selected a standard room since it was just for 1 night but Stanley upgraded us to a suite so that we'd have more room (we're a family of 5) free of charge. We arrived at about 9:45am tired and hungry and Stanley told us to hurry across to the breakfast room to grab something to eat. Breakfast was great. Our room was nice enough, although it did have a bit of a mildew smell which I'll attribute to it being near the beach and the humidity. The beds were comfy and rooms very spacious. I wish we could have tipped Stanley but my wallet was stolen at sfo. ??

  • 5
    « Cruising »

    I have stayed at the Best Western in Coco Beach a few times. I have enjoyed it every time. You can watch the ships come in in the mornings. The breakfast is always good. They have a lot to choice from. The rooms are nice. The employees are very friendly also. I tell all of my friend to stay there when the are going on cruises.

    4
    « Good Value for the money »

    We were in a suite, a pull out sofa with a t.v. and kitchen in the front, and a bedroom with a queen in the back. I forgot the room but we were on the top floor of a 5 story building with a clear ocean view. Security was good with a key being required to enter the building. They did not have bellman but plenty of luggage carts which made going from the parking lot to the room very easy. We only stayed one night as it was to preface a Disney cruise. I found the breakfast as very good, better than I expected. Buffet style eggs, bacon/sausage, toast, oatmeal, waffles, lots of juice.

    4
    « Great service from staff! »

    The staff at the hotel was great very friendly and very helpful breakfast was good the staff at the front desk was great and Miss Paula at the bar at the pool was totally awesome . Do you hotel staff was great for helping us find good places to eat and things to go see while we were here working.

    4
    « Great hotel »

    I stayed for pre-cruise this past April and I plan to come back again next September for another pre-cruise. It's definitely what a beach hotel should be. It's nice that there's a bar at the pool. The staff was very helpful.

    4
    « Amazing staff, we really enjoyed our stay here. »

    The staff at the hotel were great. They tended to my every need. The front desk staff , maintenance, housekeeping all are fantastic people. They continuously asked if I needed assistants. The handicap rooms are very spacious.

    5
    « Great place to stay »

    Great hotel, upgraded me to a suite at the same price as a room. Granted it was the off season, but hey I will always go back and stay at the Best Western in Cocoa Beach! They also have a private beach where I went Ghost Crabbing. Fun times!

    4
    « Terrific front desk staff and nice upgrade as rewards member »

    This hotel has a wonderful front desk staff and is very convenient to the Port Canavaral for a cruise. They offer a package with parking and transportation to and from the port. We were upgraded to a oceanview suite as reward members which was really nice. Can't say enough about the front desk staff. Package includes a full breakfast. Highly recommended

    3
    « Average family stay »

    This hotel did well to suffice for our weekend on the beach. It's close to the beach, just a short walk through parking lot. Great beach to find shells in the AM. The only downside was there was a strong musty wet odor to the room. The hospitality was good. The Breakfast was great for our family; kids enjoyed making pancakes! They also enjoyed some time in the pool.

    4
    « Enjoyed our mini vacation in Cocoa Beach »

    We stay at this hotel whenever we are in Cocoa Beach. The location being right on the beach is great. Right next to the pier. The beach tower has private balconies which directly face the beach. Very relaxing and enjoyable.

    4
    « Impressive! »

    Stayed at the Best Western Property shortly after Matthew I have to say I was impressed with the look of the property considering what they had been through. Everyone was very upbeat and helpful and apologetic for any inconveniences which I found I had none. Spent a lot of time at the beach which was great a little rough Seas but that was to be expected after the storm. Hung out at the pool that's has a small Tiki Bar the bartender Paula was amazing and friendly and apologetic that she had no ice cream that day. I would definitely come to this Best Western again.

  • 3
    « Very good hotel for a couple of nights »

    We chose an Ocean Front room in what they call the 'Tower' (Not actually that high). The room was a good size, well equipped, clean and comfortable. There was a small balcony overlooking the beach giving superb views of the sea and the Cocoa Beach pier. Service was great - on arrival the air con was not working but within a couple of minutes the engineer was at our room to fix it (satisfactorily). To be honest the included breakfast was not very exciting. There are a couple of nice smallish pools outdoors.. Our stay was just before hurricane Matthew and we hope that the hotel did not suffer too badly.

    3
    « Overall nice place with helpful staff »

    Paula at Tiki bar in pool area was great made being at the pool area fun. the staff was very helpful to fix the problems I had with my rooms (had to be changed to three different rooms. breakfast was an asset in the morning.

    4
    « vacation »

    Jamie K and Sabina at the front desk were very helpful and Excellent employees. Very friendly and informative Helped us to plan our trip to Kennedy Space Center and other points of interest in the area.

    4
    « FRONT DESK CUSTOMER SERVICE »

    We really enjoyed our recent stay at cocoa beach, their agent, Stanley was very courteous at our check in. I would say with out a doubt, the guy sets the pace during our recent stay in cocoa beach to help you with room selection and or incoming service He goes the "extra mile " to help you and explain places to visit and see while in vicinity of Cape Canaveral and places to see. We really enjoyed our stay. Morris B

    5
    « Fantastic Views and Location »

    My husband and I had our first visit to Cocoa Beach FL for our Anniversary. We had an issue with our room when checking in but Sabina at the front desk was very professional and went out of her way to make our stay extra special when she upgraded our room in the Beachfront Building. We had fantastic views with a large balcony where we could see several Cruise Ships coming in and out of the Port. The Port is only 8 minutes from the Hotel which also offers many restaurants and bars. The breakfast was fantastic at this hotel and the manager Anna who runs the breakfast went out of her way to welcome us. When she found out it was our Anniversary she made it very special. Special mentions also for your maintenance crew who went out of their way when we had a small issue in our room. Melissa and her crew in housekeeping were also wonderful. Lounge chairs and umbrella rentals are right on the beach at the end of the walkway to the beach from the hotel. We enjoyed the Pier which was a very short walk from the hotel with restaurants and a snack place for hot dogs, etc. There are also a few other restaurants within walking distance of the hotel and plenty with a short driving distance. The Tiki Bar at the Pier was great for drinks and watching surfers. There are even rocking chairs on the pier to relax. We will definitely come back and stay at this hotel because of the location, rooms and staff who make us feel very welcome for our first visit in Cocoa Beach.

    5
    « Great Hotel!!! »

    We had a beautiful view of the ocean from our balcony, and from the big window you could see it from the bed- which was soft and comfortable. The staff was very friendly and helpful. The room was clean and simply decorated. We were walking distance from the pier, the beachfront was clean and inviting.It was overall a great experience and I would recommend it to any of my friends going down there. We will be back!

    4
    « Excellent value for money »

    This was our fourth time staying at this hotel. The location is ideal right on Cocoa Beach next to the Pier. I was upgraded to a suite on arrival and it made the whole visit much more pleasurable. The staff are excellent and the facilities are second to none. The free breakfast is quite substantial and of very good quality. I will certainly stay here again.

    4
    « Beach vacation »

    Reserved a room in the Tower on the beach. The room was perfect. Two beds and a couch pull out. Beds were comfy. Ur we didn't try the pull out. Balcony overlooking the beach is perfect. Two tv's with great pictures. Microwave and fridge. The main pool was practically empty of people and the grounds were kept clean. This is the third time we have stayed here and will come back again.

    4
    « Great week on the beach »

    First time we stayed here. Got one of the beachfront rooms. We arrived just 3 days after Hurricane Matthew. Not any damage at hotel, still some debris from trees and such. Room very clean, staff extremely helpful and friendly. Special shout out to Stanley, he is a great guy. View of beach and ocean from our room was outstanding. Pool was great. We will be back!!

    4
    « Great time. »

    Staff very helpful. Very nice. Have a good room, lovely oceanfront view. Food ok for a large crowd that they feed. Had a super time. Girls weekend. Clean beach. Very close to pier, which was fun sitting in the rockers was great with a beer..

  • 5
    « we were very pleased with the Best western at Cocoa Beach, Florida »

    We have always enjoyed our stays at the Best Western at cocoa Beach, Florida. The manager makes us welcome as do all the other staff. The beds are very comfortable. The breakfasts are excellent. The location is ideal. The pools are clean and well maintained.. The parking lots are will lighted and cared for.

    5
    « Outstanding service »

    I am disabled and the entire staff starting at check in couldn't have been more helpful. I did need assistance twice and they were there to assist within 10 minutes. The staff was polite and extremely considerate. I would visit this location the next time I am in the area.

    5
    « Cleanliness and comfort at a great price! »

    One of the best places we have ever stayed in, it was clean, very comfortable and the price was great ! We had an awesome ocean view from our balcony and the staff could not have been more accommodating! Every staff member we dealt with or even passed going in and out was smiling and spoke to you. It was a wonderful experience!

    4
    « More than meets the eye »

    After spending three days at an onsite hotel at Universal Studios, we felt a bit apprehensive when we approached this complex. The buildings are old and as a result, felt a little sketchy when we checked in. But we were set at ease when the staff went out of their way to be accommodating - very friendly and welcoming. We got to our building and again, felt a little wary based on the 70s era decor and layout, and obvious physical wear on the building's exterior. However, it was quickly apparent that the staff was attentive (we broke a bottle on the tile floor within the first 15 minutes as we moved our groceries into the kitchen area) and our comfort was their goal. Someone was at our door with cleaning supplies and extra towels promptly despite our being a few blocks from the main building. It was clear that the facility was a favorite of families as there were families with children all around us. However, it wasn't loud at all. We greeted people, we saw them come and go, but it was as if we were the only people there. Did I mention we were one block from the beautiful Cocoa Beach? The location could not have been better unless we were in the beachside building. It was a short walk to the Cocoa Beach Pier with food, drink, gift shops and music. The first night was magical. The Space Center was launching an unmanned rocket. At dark, families gathered on the sand with their blankets, kids in their PJs, and eagerly anticipated the launch. In the distance the pad was lit up like a beacon and next to us we could hear the waves lapping the shore. There was a murmur around us, as people were talking and laughing quietly. When the rocket went up like a little fireball (or more like a falling star climbing in reverse), the oohs and aahhs were so sweet. It was a perfect, starry night, with wispy clouds almost obscuring the rocket from view at times. As it began to disappear, we all applauded, and there was a chant behind us of "USA!" It was a magical moment. We watched a rocket launch at the space center the year before but this was so much better. I recommend timing your stay at this hotel with the NASA launch calendar! The continental breakfast maybe wasn't so magical but the selection was well-stocked each morning despite how busy it always was. We enjoyed the heated pool once as an alternative to the beach late in the afternoon. I wish I could remember our room and building, but there were three of us and it was very roomy and the beds were comfortable. The room had a round table and chairs, a generous bar area with sink, fridge, coffeemaker and microwave, and a big closet for storage in addition to the chest of drawers. All in all, a great stay at an understandably dated facility. Cleanliness, friendliness and location are all working for this hotel.

    4
    « Classic American motel, raccomanded »

    We stayed only one night. Classic american motel, but very well equipped. Fine swimming pool (we didn't use it). Extremely close to the beach. Quiet, absolutely not disturbed by noise. Kind and helpful staff. Beautiful, clean and quite spacious room, equipped with kitchen. Breakfast not so various, but we were there the day following hurricane Matthew and they were having some troubles with deliveries. We felt lack of soya or almond milk, as we can not use caw's milk.

    5
    « Great stay! »

    Myself, my husband & 4 year old son stayed here a few days before our cruise. Front desk staff, breakfast servers & housekeepers were all great! Our favorite was Paula at the pool bar! She was very kind to all of us & our son loved the ice cream!! We had a room with a balcony which was very nice & comfortable. Great location for walking to entertainment & great restaurants. Thank you Best Western for a great start to our vacation! We would def stay again!

    4
    « First Stay Here »

    Liked the location on the Beach. Had some great hot dogs at the Pier. The only bad things were the room had a smell and the internet in the room wasn't very good. Stayed the night before our cruise right before the hurricane. Got a coupon for 35% off parking at the terminal. If you are doing the same, be sure to ask for the discount! We will be returning next year before our next cruise.

    4
    « Great Place »

    We were here right after the hurricane. They did a great job of accommodating us during clean up of the island. Jamie AT THE FRONT DESK was OUTSTANDING in taking control of the situation and attending to our needs. The pool was very nice, the beach was fun and our room was clean and well appointed.

    5
    « Vacation »

    The folks that run this hotel are outstanding. After Hurricane Matthew hit they offered us a room price matching the rate for the hotel we were to check into but had to stay closed...no electricity. The Best Western had no internet and no TV but the folks in the office and the ladies who put out our breakfast were organized, helpful, and interested in making sure we were comfortable...thank you!!!

    3
    « Beware of your building before you book »

    This property is in a great location, right on the beach and right next to the pier. It is convenient for getting into and out of town and located near several decent to good restaurants. The breakfast they serve is hot, plentiful, and in a good location on property... Now, beware of rooms that are in the garden buildings. This property consists of 2 several story "towers" and 3 two-story outside access building deemed the garden buildings. I don't mind outside access, as they are convenient most of the time for easy access. But the wi-fi for the hotel is totally useless in the garden rooms. If you are in either towers, signal is very strong. Also, water pressure is non-existent in the garden rooms. It may or may not be better in the towers, I can't speak to that. The bathroom also had no tub, which made cleaning children after the beach quite an adventure. Overall, a decent property for a short stay where you want unfettered access to the beach. Just be wary of which room (particularly which building) you are booking in.

  • 4
    « Excellent pre-cruise tay on the Beach »

    Awesome stay if you are in the area prior to cruising. Hotel was clean, staff friendly, pools were nice and breakfast was substantial. Our favorite thing was being within walking distance to the beach and Cocoa Beach Pier. We would stay here again!

    5
    « Stay & Cruise »

    2nd time we have stayed here for the stay & cruise package. Great breakfast. Shuttled to the port. Driver waiting on us when we arrived back in port. Nice room, food, and shuttle, for less than the price of parking at the port terminal.

    5
    « Excellent service! »

    Best hotel I have stayed at in a long time. Front desk staff was exceptional and extremely friendly! We stayed for one night before we left out on our Carnival cruise. Will definitely stay here again! Even the continental breakfast was excellent!

    1
    « Rude..girl at front desk!! »

    Stopped and left..girl at front desk working..absolutely rude and unprofessional! Different hotel thank you...and you cannot be nice..you shouldn't be in the hospitality industry!! I can never understand how people can be so rude

    5
    « Just beautiful »

    We were upgraded to a suite which was a huge bonus. Our trip was only for one night but it was a great night. The hotel is just yards from the Pier and it was clean, well looked after and just an overall great stay. My only criticism is that the breakfast was a continental one and many British people expect a cooked breakfast while on holiday. The continental breakfast was lovely, everything was fresh and looked delicious, although I tend to prefer toast and marmalade myself, which was what I stuck with. If ever I return to Florida I may make this my base, we certainly preferred the Atlantic Coast to Orlando.

    4
    « Nice stay if a tad expensive »

    Nice stay. Very helpful staff except for cleaners. Skipped us twice then didn't return. All we needed were towels and front desk promptly sent us loads when we asked. Rooms were standard for Florida and clean. Extra point for the large refrigerator! Would stay again.

    3
    « Dog friendly...good location »

    The property is dog friendly and the location is really good. This is a big property with several buildings so getting oriented upon arrival isn't the easiest. It is with-in walking distance of a few options for food and drinks which are also pet friendly. The room was clean and convenient.

    2
    « Worst hotel I have stayed in in 11 years of holidaying in Florida »

    I have never written a review on trip advisor or felt the need to. However if it wasn't the fact I was visiting my kids who live in viera this hotel would have wrecked my whole holiday. First night myself and my wife where put in a fifth floor room. The aircon units I assume are on the roof as it sounded like there was a helicopter landing on it. I had some headphones in trying to sleep after 22 hour journey and could still hear it. The music from the pier is also on a continual loop all night every night over the speaker system so you can also enjoy that at 4 am if u please. I asked to swap rooms next morning and Stanley the guy behind reception,really nice guy was very helpful and moved us to a 3 rd floor room(only mild helicopter and pier continual music noise now) rooms stained carpets lampshades 90s decor rips in the chairs no safe. Apparently we had been upgraded in which case I feel sorry for the people who aren't. Wi fi shocking unable to load anything on any device anywhere round the hotel apart from Facebook when it allowed me. Pool bar was closed for ten days out of 11. When I enquired why apparently it's out of season....something that wasn't disclosed when we booked.slowest lifts in the universe...it's quicker to walk trust me. Our pool below our block...there's two...wasn't cleaned for 3 days...dead bugs and leaves everywhere. Key cards de magnetised on a daily basis. After being told it was boos they might be near my phone I obviously kept them away from my fone to be then told every single day oh it prob as they are near your phone. You can only change the cards specifically if you booked the room depending on who is sensible on reception ...I was allowed one day as I had I.d but wasn't the next as I hadn't myself booked the room..in fact the woman talked to me like I was 3. It was only when Stanley came to the rescue again and told the woman 3 times he would vouch for me. Stanley was great otherwise I'd have given you one!!! As I said if never written a review in my life so I'm not some serial trip advisor hotel hater there is good and bad points everywhere. This has no good points wotsoever...apart from Stanley!

    4
    « Meets simple traveler needs »

    Only in town one night, wanted hotel on/near beach without a lot of frills we wouldn't have time to use. This was perfect. It was close to several restaurants and the Cocoa Beach Pier. The staff was helpful to recommend good casual dining nearby.

    5
    « Moose event »

    Came for the weekend with members on west coast.the staff very accommodating and helpful we've been here before we will next year. Enjoyed the pool area and Paula the bartender was very helpful and friendly. She went out of her way to make sure we were happy.

  • 3
    « Tired and Old in a good location »

    This Best Western was a little disappointing. This staff were welcoming, the location was good and the pool bar was a pleasant surprise. The room was the disappointment as it was old and tired in need of an update.

    5
    « Stanley »

    My sister and will celebrate our 25th year here at this property in 2017. It is our "sister weekend retreat" all these years. We watched it grow from a four bldg two stories with the addition of the ocean front tower and most recently the suite bldg. The most consistent part of our stays has been STANLEY. Over the years Stanley has been our tour director, dining consultant and to most importantly our friend. Stanley is one of the main reasons we keep coming back. Thank you Best Western for an employee like Stanley. And we will see all y'all next September. Patricia Kiesel and Susan Casement.

    4
    « Overnight before a cruise »

    This hotel was very convenient to the cruise and was very nice. The discount for parking at the cruise terminal was a great surprise. Watching the surfers on the beach was fun too. There was plenty of items on the breakfast buffet to satisfy everyone. I would stay here again if in the Cocoa Beach area.

    4
    « Great Place to Stay »

    I have a group cruise every September. This September was our third year staying and we will be back next year. The staff are excellent! I work with Cheryl on my group every year and she is fantastic!!

    4
    « Big Place, make sure you get the Oceanfront balcony »

    Very nice place, perfectly placed next to the pier, on the less populated side. The room was very clean, too clean, the cleaning solutions were a bit strong. Couldn't get a better view of the beach and the pier, cruse ships leaving on Saturday afternoon and returning in the dark at 5-5:30AM. Fun stay. Publix across the street.

    5
    « Awesome Stay »

    We booked the fly, sleep and cruise package through Best Western. We stayed in a family suite. Everything we wonderful. The Shuttle was there right away when we arrived in Orlando and she was great. The hotel went out of their way to put our bags away since our room wasn't ready yet and let us know when it was. The only complaint which isn't a bad one is the hotel room was across the street from the office, a bit of a ways to lug our luggage. Anyways, the room was awesome, clean. The shuttle was there the next morning to pick us up to take us to the ship and again when we got back. Thank you Best Western Cocoa Beach for helping make this such an awesome trip. We will be back!

    3
    « Best Western Review »

    Everything was good. They upgraded us to suite. In general nothing bad to say about the hotel or service. But there was nothing specially good either. Pools as not very big, but satisfying. As we figured out later BW located new Cocoa Beach Peers. Some famous place. That may be interesting for somebody. Beach is 5 minutes from the hotel. Internet was not very fast, but we came to rest, not to spend all time in the net. General expression is positive and for that money it was really great.

    5
    « Great place to stay »

    Perfect location right on the beach. The staff is very friendly. Our room was cleaned daily. We will be back.The breakfast was good and there was always plenty of it. A great steak house is located on the property. Also within walking distance of the Pier.

    5
    « Great Stay »

    Clean Hotel, Friendly staff, nice breakfast with hot and cold items. The hotel staff were excellent. We will gladly stay here again as it was convenient to the beach and area attractions. There was a grocery store adjacent to the property and restaurants all around.

    4
    « Stayed before a cruise »

    Great location, steps to the beach and about a 100 yard walk to the pier! It's not fancy, property is a little dated, would give the rooms 3.5/5 but it is more than fine. There are 2 nice pools. Close to a lot of local restaurants and 5-10 minute drive to the cruise ports. They gave us a coupon for 40% off cruise parking which saved us $32! Will most likely stay there again before our next cruise!

  • 5
    « every Year »

    I come here every yr and have a blast The staff is always friendly and very helpful. View is great from the beach tower rooms are clean and right there next to the pier. Pool is always warm If u get to catch a sunrise on the beach U will love it from the room on ocean front

    5
    « coco beach »

    this place is very nice and right on the beach.the breakfast is awesome.it is liket a full service restaurant they have everything.hot food and cold cereals.the area is big plenty of tables and chairs..and I noticed the children were very happy with the selections that were present.

    3
    « Nice Over Night Stay »

    Although our stay was just one night, I was able to pay for an upgrade of ocean view and we enjoyed our quick get away. The rooms were clean. bedding was clean. Everything was nice with the exception of the AC unit being set at 60 yet running closer to 75. Right on the beach. 3rd floor.

    4
    « Impressive for the most part »

    We were blessed with an oceanfront in the "tower". Great views and private balcony. Hallway on our floor had A/C issue but that is just a minor deal in my opinion. Check in staff were very friendly and accommodating although she had to seek a manager to clear up a reservation issue where as I had booked on a different site and came to them as a ground floor courtyard room, when I clearly booked a oceanfront tower room. The breakfast is quite a walk from the aforementioned tower and was OK, I prefer waffles over the pancake "machine" there was a good variety of other stuff. If you go early you can avoid the CROWD, they even have an overflow room. All in all we would for sure come back to this Best Western....Good Job!

    5
    « Relaxed night before cruise »

    Very pleased with our ocean front room; comfortable and great location. Enjoyed the balcony!! Steps from the beach and glad to have the shower available before leaving the walkway between the beach and the hotel. Enjoyed breakfast before taking the shuttle to the cruise terminal. Were able to park our car in a secure lot provided by Best Western, for the length of our cruise. Always nice to save money.

    2
    « Roach hotel »

    I have just had a two night stay at this hotel, it would not have been my first choice but family members had already selected this hotel for their vacation. Our one bedroom suite was ok, older and was in need of up dating, the curtains ( covered in large mystery stains) the carpet not very clean and the room had a funky smell. The bathroom was a bit rough looking. The shower curtain was badly ripped and dirty. On the second night we discovered a very large number of fast running cockroaches, in the cupboard under the sink, running over the furniture in the bedroom and bathroom and they had even got into our personal items. After retrieving my tooth brush from my soap bag I also discovered they were on my brush! The whole hotel has a very odd smell. The close position to the beach is wonderful but that alone would not warrant me making a return visit.

    5
    « Very Satisfied »

    Very satisfied with concern of Supervisor Michelle at BW Cocoa Beach when i fell in tub.Offered medical and comped my night stay even though i wasnt hurt and did not expect it.Thank you for the service above and beyond.

    4
    « Best family trip »

    Staff is very accommodating. We came in a little late that night. And they had upgraded us to one of the ocean view rooms. You must request for the oceanfront room, because it's way worth it. The only bad note that I have for the hotel, is that the breakfast is in the other building where you have to walk about 300 steps. good thing when we went there was great weather otherwise it would have been a bummer during the rain.

    5
    « labor day getaway »

    It was are 5th time here always wonderful cant wait till next year. Everything about this hotel is perfect we love it so much you can walk to everything you need. Publixs is right across the street for all your grocery needs

    3
    « Tower needs Updating »

    Stayed in the tower because wanted ocean view. the view was lovely but the room was marginal considering the price that we paid for the Labor day weekend. Had problem with room keys, hair dryer, a/c unit, and bugs. also found the bedding and mattress to be worn and sub par to other hotels of this range. On the good side, other guests told us the rest of the hotel had nicer rooms and the staff was excellent.

  • 3
    « It has to be refurbished!! »

    Let's start with the best: If you take the ocean view rooms there's no hotel closer and with a direct access to the pool than this one. So the price around 150$ for a double queen sea view (AAA-discount) sounds reasonable. But the bathrooms are really old now and the A/C reminds at the good old days but prevents you from sleeping. People are friendly, breakfast is a good standard, but please Best Western, invest some money to refurbish the rooms, then you are 5 stars again.

    4
    « Great personal service »

    Staying at the Best Western in Cocoa Beach has been a great experience! The staff at this hotel definitely want you to be happy with your accommodations. Jamie at the front desk worked and did everything possible to give us the best room she could. We ended up with an ocean view and private balcony. Such a beautiful view and hearing the ocean waves at night is so peaceful and relaxing. The rooms are clean and comfortable, roomy and a large screen TV.

    4
    « Great location and friendly staff! »

    Overall, we were very pleased with our stay here. After check-in we received a phone call from the front desk to ensure things were all right and our questions were answered. The pool was very nice and there is a poolside bar, although its hours were not consistent. The location is great, just a short walk to the beach and Cocoa Beach Pier. A nice hot breakfast is offered daily until 10am.

    3
    « Could have been so much better »

    Upon check in staff was friendly. We reserved an oceanfront room, it was hedge front you could not see the ocean. Room was on "third floor" which is second floor. When you get off the elevator the stench of moldy, mildew hits you in the face. The room had a caved in chair, sand in the bed and you could not see the ocean when you walked out onto the balcony. I asked the next morning to change to a higher floor and another room, I was told there was not one available to move to. We encountered other guests that were checking in on the second day going to higher floors. Very disappointed .

    5
    « Great place to stay »

    Our check-in went smooth and we were surprised with an offer of an upgraded room. We had a balcony and kitchen that was awesome. The location of the hotel was perfect. We could see the beautiful ocean and pier from our balcony. The service and breakfast was delicious and well stocked and loved the size of the room. We never had to hunt down a table like some other hotels I have stayed at.

    5
    « As always- great place »

    Really wish we could come more often, but make it here at least once a year. Glad we didn't decide to try a neighboring hotel to save a few dollars as we received a free upgraded room upon arrival. Clean, comfy, ocean view from 5th floor. This trip confirms why we will be loyal customers for life.

    4
    « Great Place »

    Chose Best Western for proximity to beach & walking distance to restaurants, pier etc.. Room was oceanfront tower jr. suite 5th floor. Room was very clean & spacious, great views. Found hotel staff to be friendly & helpful. Would definitely go back.

    4
    « Great hotel right on the beach.. »

    We stayed there the night before our cruise, the rooms were very clean. They give you a good breakfast in the morning and the pool is very nice. We were very lucky because there was a rocket launch in Port Canaveral, we all watched it launch at 1:26AM. The beach is right there and it gave us a great view. In the morning we had their shuttle take us to the cruise port which was only 3 miles away, they charged $6.00 per person. If we ever cruise in the area again, we will definitely stay here.. Also, we had dinner at the hotel restaurant and it was very good...

    5
    « Very welcoming »

    It was a very clean and welcoming. The staff was very helpful and friendly. I love that I could relax on the beach after a rough day in the field. There are many hotel's that I have stayed at in the past but this one is by far one of he best ones.

    2
    « The front desk guy steered us wrong. »

    We were seeking to book a reduced rate at this hotel and instead of getting the hotel, we got one at Cocoa (not Cocoa Beach Hotel & Suites). We suspected the guy knew this, but didn't tell us otherwise Tourists don't typically know there is a difference between Cocoa and Cocoa Beach -- but there is, and the hotel we ended up with was 12 miles away from this hotel. Bummer.

  • 5
    « another review »

    I'm reviewing this hotel again after staying here numerous times. Great location on the beach comfortable and clean room and a good breakfast.The hotel staff is great from the maintenance crew to the cleaning crew.The people working the front desk are outstanding always going above and beyond. I have never had a bad stay at this hotel and always look forward to staying again.Give it a try.

    5
    « Loved the location and hotel! »

    Would definitely stay again! We stayed as grandparents with our 6 year old granddaughter who loved the beach! Easy to find location. McDonalds, 7-11, and many others within a couple miles. While waiting for our courtyard 2Q room(we arrived before 4pm), I saw where the OF rooms were and changed my mind. Front desk able to accommodate us in the multistory OF building. There are about 4 buildings that make up this property (possibly former hotels now all the BW). 1 minute walk to pool--clean and warm, and there are 3 pools to choose from! 3 minute walk to "Suites" building (OV but NOT Oceanfront)to hot/cold breakfast. Pretty good! Pancakes, eggs, bacon, yogurt, hard boiled eggs. Beds comfy, rooms clean, always felt safe. Staff very friendly. 3 minute walk from our building to the Cocoa Beach pier which has restaurants. Easy 8 minute drive to Port Canaveral. Ron Jon's 3 minute drive. We visited The Dinosaur Museum. It's good for about 30 minutes of fun--old time video arcade--free with admission ($5 adults, $8 children--no, that's not backwards).

    3
    « Average »

    Room was clean, staff was helpful and friendly. Convenient location to night life. Good for the money. Did not like the locking of the thermostats as we like the room as cold as possible but otherwise ok.

    4
    « Good location, good stay »

    We had an enjoyable overnight stay, and would return to this location. The staff was helpful, the room was comfortable & clean, and the view from balcony was great (ocean view room, not ocean front). There was great variety of options at the breakfast buffet. There were umbrella and chair rentals available on the beach (we took our own, so I do not know the prices).

    3
    « Great location »

    This hotel was ok as I stayed in the suites tower. The room was clean but not real nice. Furniture needed upgrading but our housekeeping staff was very friendly along with the other hotel staff. Very convenient to the beach with a nice walkover. The elevator was very busy and you always had to wait. The pool was nice and nice temperature. The breakfast was typical hotel frozen stuff and I think everyone in the city eats there as it was crazy busy. They need more coffee stations so people could get there coffee and get out.

    5
    « complied to my request »

    Was able to get a junior oceanfront suite with my request for a room on an upper floor to admire the ocean view . Room was very clean and the staff was very friendly. Was even able to get extra towels immediately. Breakfast was hot and plentiful. A variety to satisfy most (my daughter only eats organic....so she is a hard one to please at times) But having a supply of fruit was acceptable to her. Loved the Happy Hour on Thurs. night....never been to a Hotel that did that....what a surprise. Will reserve a room at this hotel again

    5
    « Great location, amazingly clean »

    We had a great stay here. Great staff. Excellent location (oceanfront balcony room). Kudos to the maids for keeping this place so clean (not easy to do with a beachfront, sandy location). Best scrambled eggs we've ever had. If I could change only one thing, it would be to use a little more air conditioning in the breakfast area. I would definitely stay here again.

    5
    « we were very pleased with the Best western at Cocoa Beach, Florida »

    All the staff were very helpful and kind to us. The beds were very comfortable and the room was well furnished and clean. The breakfast was delicious and varied. All the food was hot and well prepared.. We also enjoyed the Happy Hour on Thursday afternoon. We highly recommend the Best Western at Cocoa Beach Florida.

    5
    « night stay »

    Stay one night went to space center . pool was clean can walk to beach nice area publix across the street. Breakfast was good 1 elevator if busy you have to wait staff nice saftey deposit box at front desk would be nice in room. we had fridge sink in room

    5
    « Great hotel »

    This was our second stay at this hotel. We love the larger rooms to accommodate our family of five. The rooms are clean, common spaces are also clean. The front desk staff was friendly. We love being so close to the beach, and this time we stayed in the ocean front tower and enjoyed the amazing view! The location is great, close to restaurants and a grocery store.

  • 5
    « Beach day/cruise stay »

    Perfect stay. We chose to stay here night before cruise so we would be very close and not have any extra driving. Added bonuses were the beach is directly behind the hotel and staff are more than hospitable, wonderful Customer service AND big clean rooms. Will definitely stay here again.

    3
    « Quality lacking for cost »

    We were placed in a dark room with a view of bushes. Website pic shows building with either beach front or view, but only available in 1 of 5 buildings-which of course was full already. Room was just ok and not equal to cost. The staff was pleasant and helpful and the breakfast was great.

    5
    « Family Friendly »

    First time in Cocoa Beach and we stayed in the Family Suites building. It had a nice big balcony and you could see the ocean. Short walk to the beach. Breakfast was good. Staff was very friendly and went out of their way for you. The room was nice but the bathroom small. I wish they had a bigger bathroom. The beds and sheets were soft and clean. My only complaint is that the pillows were very lumpy...like they had been through the wash one too many times and the curtain that covered the sliding glass door was very dirty and a big rip at the bottom of the curtain. Since watching Hotel Hell I always check the room filters now and the room we were in had a very clean filter! The room was very quiet to sleep in. We enjoyed our stay and would come back to this hotel. Shout out to Stanley at the front desk as he went out of his way to help us and make us feel welcome. If you are a family looking for a nice big room to spread out in, a good free breakfast in the morning and a nice beach to play in then I would recommend this hotel.

    4
    « Great option in Cocoa Beach (and it's next to the beach!) »

    We had a good 2 night stay here (2 adults and an 8 year old). The hotel is made up of a few buildings and has two pools, one with a bar. The pool was pretty warm but I imagine that has more to do with Florida's hot summer weather than them actually heating it, or at least I hope that was the reason:) The hotel is also right next to the beach, just a short path away and really close to the Cocoa Beach Pier. The rooms are comfortable and come with a mini fridge. We did have some issues with our toilet but maintenance responded very quickly the two times that we needed them. One thing that we would have liked to see was a mini safe. We feel much more comfortable leaving valuables in our room when we have one. Hopefully, this is something they can look into. Breakfast is included with your stay, which is always a good way to start the day. It's pretty much what you would expect from a Best Western, ie cereals, breads, bagels, eggs, bacon, fruits, yogurts, tea, coffee, etc. The only thing missing are the waffle makers, something my son and I enjoy using, though they do have these automated pancake machines in their place. Just not the same:) A little additional information for your stay: - Umbrellas and chairs can be rented on the beach from vendors not associated to the hotel. Keep in mind that there is no natural shade available, but you could sit under the pier. - There is a Publix grocery store across the street. We had bought a Styrofoam cooler from Walmart and filled it with ice to keep our food and drinks cool when going out for the day. - You can watch rocket launches right from the beach. It's pretty spectacular and strongly recommended! There are closer viewing spots but ours was at 12:30 in the morning so it was convenient being able to walk back to our room when it was over. - The hotel wifi is very good, even around the pools. - They do have some charcoal bbq's available for use but I'm pretty sure you need to supply your own charcoal. But, still an option if you are interested. - If you arrive early, they will give you access to the pools. - If you are staying for a bit, consider renting boogie boards, surf boards, etc. The waves were pretty good. There is a Ron Jon Surf Shop is a short drive down the road though I imagine there are other places as well to rent from. Have a great stay!

    5
    « The BEST Hotel on the Beach »

    Living in Florida for over 30 years we have stayed at most of the hotels..... Best western cocoa beach offers all of the BEST and for the best prices!!! The staff is FANTASTIC a big thank you to Mr Stanley what a wonderful person and staff member of this hotel... It's always special to feel like ur being taken care of!!!

    3
    « good property for beach vacation »

    Our room was worn but clean. We were there for a beach wedding and reception in hotel restaurant. For the money, dinner servings were very small and service was not good because of slowness of kitchen. Bride and groom and head table were not served first and half the party were finished before other half were served, including the bride and groom. We were not impressed and will probably not go back.

    3
    « Great spot on beach »

    Good budget hotel, although communal areas are tired and in-room air conditioning units very noisy, meaning disturbed sleep! Overall however good value for money, and reception staff incredibly helpful and accommodating.

    4
    « Very Pleased »

    Our room in building B was nice, nothing spectacular, but nice. Much better than some other hotels that I have stayed at. It was very close to the beach!! The Free HOT breakfast was good, same selection daily, cereal, eggs, sausage, toast, oatmeal, English muffins, pancakes, yogurt, bananas, apples, oranges, and juice. Anytime I need something brought to the room it was there within 10 minutes. The only complaints that I hav, which are more of annoyances are the water pressure in the shower was terrible and the top bed sheets were very rough. Other than that I am very pleased with the overall accommodations and price! Would I stay here again? Absolutely!!

    5
    « Loved it so much we'll be back next year »

    I'm surprised at some of the bad reviews. We were here for four days and it exceeded our expectations. Everyone we met who worked there from the front desk to housekeeping to the grounds crew were so nice. We loved it so much we've booked a return trip and plan to have our wedding on the beach in front of the hotel next July. This is not a 4 star resort but it met every need we had, from cleanliness, to location, to customer service.

    5
    « THANK YOU FOR DOING SO MUCH TO MAKE OUR WEEDEND SO WONDERFUL »

    I reserved rooms for my group for the weekend. They gave me a great roorm rate Helped so much with everyone making it easy for them to make their reservations and kept us in the same building. But when we got there the staff went so much out of their way to make it all work. They were ready for us and filled our needs, HELP us to prepare our big dinner for 22 people. When the rain made the pool area unusable they opened the breakfast room, without delay or any problems THANK YOU SO MUCH.

  • 2
    « Will not stay here again! »

    Let me begin with I've never given a hotel such a poor review, and I've submitted lots of them. Apparently I did not properly read the reviews on this hotel. Let me begin by stating this "hotel" has multiple properties. We obviously received on the the crappy motels. I don't generally have negative comments about hotels- so this tells you currently reading that his hotel had to be a relatively poor property. Negatives: We were in the "B" building. Just viewing the site the hotel boasts that it has beachfront views etc. The motel we were stayed in does not have a lobby and is a "walk up" type room. Had I known that we certainly would NOT have stayed in the room. I went back to customer service to ask if we could pay for a indoor room and they were all sold out. The room was very small- and was moderately clean. There are (we are unfortunately currently here as I write) stains on the walls, the carpet doesn't seem clean and the bathroom floor has hair that is not ours on the floor. We used the laundry facilities and the washer did not wring our clothes on the spin cycle. My husband had to hand wring the clothes prior moving them to the dryer. We made customer service aware and they only offered to notify maintenance. Positives: The properties are close to the beach, we walked to the beach in less than five minutes. Our children had fun swimming in the pools, although they were VERY cloudy. The hotel offers parking and shuttle service. Overall- I would never stay in this property again and I would NOT SUGGEST THIS PROPERTY FOR ANYONE ELSE. The sad thing is we recommend this hotel with friends that traveled with us based on the previous reviews. Prior to our arrival we stayed in a Hyatt House for almost half of what we paid and it was so much nicer and well taken care of.

    4
    « Did the job »

    Stayed in a 2 queen suite with ocean view, on arrival all OK and found room as expected but view was beyond expectations and never lost the joy of watching the view. We had no problems with noise but perhaps the room was starting to show some signs of wear but for 3 days did the job ok. Shower was fantastic though constant hot water whenever. I enjoyed my stay in this room.

    1
    « do NOT stay here »

    I've stayed at several different best western locations, but this one is the worst. It needs a serious update/remodel. Everything appears old and worn down. it's great that it's right on the beach, yet the poor customer service and room conditions were not worth the proximity.

    5
    « weekend getaway »

    we enjoyed our stay at this property. it was our first time and will be back again. We stayed in a pet friendly room that was clean and comfortable. Great location close to the Cocoa Beach Pier and beaches. several good restaurants close by also.

    3
    « Just OK »

    Stayed at this location with friends, room view from the suite was best part, staff was friendly, location was great, walking distance to beach, pier, grocery store, shopping, restaurants, etc. Pools are small.

    5
    « Very helpful! »

    Our stay was wonderful. Michele was very helpful and got all 5 of my family's rooms close together despite the hotel being busy. She made sure our stay went smoothly and answered all of our questions about the area! We will definitely be back! Great customer service!

    2
    « Needs updating & is very noisy »

    Service; welcome; linen; cleanliness very good. Noise & smell awful. Felt I was on a flight path with the air conditioning noise, non smoking room that smelt otherwise, didn't feel safe in room on lower floor, windows flimsy. Bad points outweighed good points. Location & pool Good. Bad nights sleep!

    2
    « disappointed »

    great location...price great...but room had odor....needed to call for service the room ...needs an update!! the people were extremely nice and more than helpful however the room is very moldy smelling and we needed to get a air fresher that they were more than eager to give you??this tells me that this is a on going problem...

    3
    « Not as comfortable but clean »

    We stayed for a couple nights in the standard room with double beds on the ground floor. Great hotel location as it was literally steps away from the access to the beach. Close to the Pier and Publix, a super market, if you want to purchase water and prepared food. Beach area is absolutely stunning. The room was ok, kind of older motif but it was clean. No bath tub and gym type shower ??. Overall, I'll stay at the tower with the suites next time and pay a little more. FREE great breakfast!

    5
    « Great Experience »

    This is my first time staying at a Best Western since the 1980s. Jamie at the front desk was very helpful and nice. We got an ocean front balcony room and the view is incredible. The room is very clean and updated. You can rent chairs and an umbrella at the beach right in front of the hotel. Cash only. I am very pleased with Best Western and our room. The pictures were taken from our 6th floor balcony.

  • 5
    « BEST WESTERN IS THE BEST CHOICE AT COCOA BEACH »

    We have been staying at this location for six years now and will be making reservations for our 7th year in the near future . We take a shuttle from the Orlando airport and dont have to deal with a car during our whole stay here .We stay in the suites which works perfect for us with the 2 rooms and a kitchen area . The free breakfast is right down stairs so you can eat there or carry a plate to your room and enjoy the balcony and watch the sun rise .There are 2 pools to enjoy ,walks on the beach and a pier for restaurants next door .With our choice not to have a car there is also a Publics grocery and liquor store a block and a half away .Besides restaurants within walking distance the are cabs -see front desk for suggestions .BUT one of the best parts of this hotel is all of the staff. From Stan the man who checks you in with a smile ,there is Joe who my husband nicknamed "Dynomite "what a great personality ! Nick and Hamilton have been a great help to us both during our stays .Thanks!

    5
    « Perfect for a group »

    We looked at every oceanfront hotel in Cocoa Beach and the Best Western was by far the best choice for our family reunion. One hotel was very nice but did not allow children. Another hotel could not work with our long weekend type schedule as it was a timeshare. The BW has a variety of room types to fit all needs and budgets. The hospitality room we used as a gathering place was the clincher. Location great. Walking distance to the Pier. Right on beautiful beach. Very helpful and courteous staff. We even got a phone call shortly after checking in to ask if everything was all right. Great free breakfast. Too much to say in 400 words. We shall return!

    5
    « Great Location »

    I was very pleased with my stay. The room was very clean and comfortable. It was very roomy and had a wonderful kitchen to use as well. The location is great right on the beach. Just a short walk to the pier where there are shops and restaurants. Check in was easy and the staff was very pleasant. I would definitely return to this location.

    5
    « Good customer service »

    We stayed here in June 2016 and by an error on our part arrived the day before our actual booking. Stanley, I think that was his name, was very helpful and sorted an additional nights stay for us. We had an ocean view room which was lovely and space to sit on the balcony and watch the sea with views of the pier which is a short walk away. Would stay here again.

    5
    « Fantastic Hotel »

    Very lovely rooms, comfortable beds. The staff are all very friendly and helpful! The breakfast that is served complimentary every day is very well presented and tastes fabulous. The pools and surrounding areas are very well maintained and relaxing to use.

    3
    « Budget Hotel by the Sea »

    I booked online, a junior suite in the tower---closest to the beach. I wanted an oceanview and was not disappointed on the eighth floor! Check in was a breeze, staff was very friendly and helpful. The room was comfy but needed a bit of updating. The door to the balcony stuck probably due the humidity. Speaking of humidity, the a/c struggled to cool the larger room and it took some time to cool off after the sunset. The room had a fridge/microwave and three sinks. Pull-out couch standard so it can easily sleep 6 comfortably. The hotel has several buildings to include check in. Breakfast is served in another building so plan accordingly. I concur that the breakfast was good but not great, crowded and a bit warm. We tried both sides but agree that the hotel knows the occupancy and should open up both breakfast rooms when crowded. You are close to the pier which has restaurants and public parking and chairs, umbrellas, and surfboards can be rented right on the beach. The staff would likely give you a parking pass for any short-stay guest visit. Overall it is decent hotel right on the beach for short term stay, but you may want to look at condo rentals if you want a longer-term stay.

    5
    « Surprisingly beautiful »

    Excellent location 2 minutes from the beach, kind staff and big and comfortable rooms. Every time we needed anything from the housekeeping we were attended in less than 5 minutes. The breakfast can be improved for sure.

    3
    « Good location but.... »

    It is steps away from the ocean and a really nice pier, and I thought their breakfast was above average. However, I left my nice tennis shoes here, and called the next morning as soon as I realized they were gone. They promised to call back, and never did.

    4
    « Great stay! »

    This is a great hotel by the sea! The staff were friendly especially Stanley at the front desk! The beds are comfy and the room was clean. Our room was very close to the beach so it was a short walk to the ocean. The breakfast was yummy. They offer pancakes, toast/English muffins, fruits, eggs, sausage, muffins, porridge, variety of cereal, coffee, juices, etc. We had a lovely stay and the price was reasonable.

    3
    « You get what you pay for »

    We booked a couple rooms for a little getaway. To begin with, could not say enough about the front desk staff or the staff in general. All that we encountered were pleasant and helpful. It goes downhill from there. To begin with, I would not recommend this place to families traveling WITHOUT small children, as you will feel left out. Lots of kids everywhere, and if you want that sort of environment without them, go elsewhere. The rooms were clean and beds were comfy, but we did have a bit of the rotten egg water smell that was present ( common in some areas of Florida- bring bottled) as well as a few other little things that were a bit below standard,. Not trying to nitpik, but some things are expected even at the two star level. Ice is only available on the second floor at the machine on the left - the right one never worked. The elevator to the machine is a story in itself - they should consider it a sauna, as it is hot and extremely slow, especially during the day when their staff is also using it. They need another one badly. The room where breakfast was served was also hot - they only use it once a day so I would imagine that is the only time it is cooled, and not enough for the crowd thats shows up from the many buildings. If the crowd is too big they open an additional room across the hall, which was done a couple of days, usually 15 minutes after it was needed. The breakfast is the typical version of free breakfast, and those in the outlying buildings have a bit of a,walk to get to it. The doors and glass leading to these areas could not be more smudged with anymore handprints- and the NE corner of the pool had a scum buildup along the tiles that was disgusting and had been there for some time. One last note - they allow dogs and we heard a couple of them howling for their owners during the day. Glad I wasn't in those buildings. Anyway, let's wrap it up - good staff - good location - price OK - public area issues - overall 2.5 to 3 stars.

  • 4
    « Carnival Magic Cruise »

    I would encourage you try this Best Western on the beach. It is close to the cruise terminal. Only 8-10 minutes to the pier. $8.00 for a taxi. Also the pier is on a few hundred from the hotel. You can watch the cruise ships past by.

    3
    « Room For Improvements »

    Very Comfortable beds and pillows and couch. Loved the view from our balcony once our room was changed to what we reserved. Great in room coffee. Our Fridge didn't work, our tub hardly drained, Windows were dirty so it did hurt the view from inside. Everything else seemed clean. Rooms and halls need updating. I wish the pool wasn't heated in 93 degree weather.

    4
    « BW Cocoa Beach Hotel & Suites »

    We stayed 4 days in the garden view rooms and really enjoyed our stay. The room was spacious with 2 queen size beds. The room and bathroom was clean and I didn't feel I needed to wear flip flops to take a shower. :-) Although we did not have an ocean view, we were only 500 feet from the boardwalk leading to the beach. Perfect! We were even closer to the pool. Pool was ok, a little too warm but at least it was clean. The Cocoa Beach Pier is literally right next door...no need to drive. Publix directly across the street. I would recommend this BW location.

    3
    « Great location »

    Air filters in AC unit in room were extremely dirty. The AC unit was blowing out dust/dirt into the room. The motel is dated. Fold out couch was old and we didn't want to use it. The location was great and the pools were good. It was fair for the price.

    2
    « Omg out of date! »

    The staff was great but the décor was something to be desired! Old carpeting to old bedding, hard mattresses. The room had a funky smell to it. :( It was a short walking distance to the beach but not far. The breakfast item were the usual, pancakes, eggs (cold), sausage (cold). The staff stood around talking to each other in groups not clearing off the tables. I am a Best Western Rewards member and I would not go back to this Hotel. Which is saying a lot for me.

    5
    « Great from start to finish! »

    From double-checking our booking to checking us in, Jamie (the female) was great. Per her advice, we upgraded our room (traveling with 2 kids) for our 4 night stay and glad we did! The pool suited our needs and we couldn't get closer to the beach!

    3
    « It's OK »

    It is a basic hotel with the minimum things to have a good stay. It is not impressive, not luxuriant, just basic to have an OK stay. Close to the beach, close to the Pier with is a lot of fun, at the Pier eat the the Pelican, great sea food at good prices.

    4
    « Good breakfast »

    Breakfast was excellent with large variety of breakfast items. They even had grits available. Voucher for 40% off cruise terminal parking was a primary reason I stayed here. Cruise terminal is just a few miles north of the hotel. Easy access to roads leading to I-95.

    3
    « Sigh..... »

    There must have been a great photographer with amazing lighting skills when the room photographs were taken. I was very excited to book this hotel. I was primarily going by the photos which was a huge reason why I did. Being terribly disappointed by what I walked in to is an understatement. However, the kitchen area was nice. The furniture is very basic and appeared dated. The room was dark and depressing. We booked for 3 people. When we opened the couch, it wasn't even made up for us. The sheets and blanket were left in the closet and we did it ourselves. Humph. I will give credit where due and that will be given to the parking and breakfast. They had a pool but we didn't use it. There were a ton of people in it having a great time though. If you are looking for a simplistic beach hotel, I am sure this is what you are looking for. I booked here as a treat for my mom and can't lie, I was embarrassed. Not the standards I had in mind for her. I truly feel we overpaid for one night in the room we had.

    3
    « Great view and location, all else was questionable »

    So the location to the pier is phenomenal, and our view was awesome, HOWEVER our bathroom sink was only scalding hot. And there are cockroaches. I brought this up to the front desk and he argued that it was a palmetto bug. I looked it up and the palmetto bug is the largest breed of cockroach...

  • 4
    « GREAT STAY AND LOCATION! »

    This hotel is perfectly located next to everything you could need for a beach vacation. There were 5 of us and we stayed in a suite. We were so surprised when we realized we had a great view of the ocean and the pier. The room was really nice and suited us perfectly. The continental breakfast had everything you need to start your day. We had the pleasure of meeting Paula the wonderful pool bartender. She was very professional and helpful in recommendations on where to eat and also transportation. Thank you Paula! You are the best! We would definitely stay here again.

    5
    « Jamie was amazing »

    She checked me in at the hotel & was very helpful & cheerful. We ended up on the forth floor with a balcony facing the ocean & the Cocoa Beach pier so everything was walkable. It was a very fun vacation on the beach :)

    4
    « Great Anniversary Weekend Getaway »

    My wife and I stayed at the property from June 23rd through June 27th in a junior suite in the oceanfront tower. I was very impressed with hotel and it's staff. We arrived at the hotel around noon on the day of check in and planned on hanging out at the pool until our room was ready but to our surprise it had already been cleaned and they checked us right into the room. Once we got into the room we noticed right away how clean it was (contrary to some other reviews) and we were impressed with the amount of space. The living area and wet bar give the room a true suite feeling. The balcony was large with an excellent view of the beach. We decided to go to Publix and stock the mini fridge with some drinks and snacks but when we got back we noticed the seal was hanging off and the fridge door wouldn't shut. I thought this was a bad sign and was certain we would be in store for a fiasco to get it fixed. I called the front desk and to my surprise a maintenance man was knocking at the door in less than five minutes, and the fridge was replaced within 15 minutes of placing the call. From this point on I noticed maintenence employees constantly moving around the property and working during the days. I thought all of the employees we encountered were pleasant and genuinely cared about helping. We also stayed out late a few nights and realized there is a late night security guard that patrols the parking lot which made us feel safe. The only negative we could find is the night time parking situation. One night we had to park at the very front of the property which makes for a long walk to the oceanfront building after a few adult beverages. I think assigned parking lots based on building assignment would be more efficient. All in all with the service and amenities provided it is probably the best value for a beach front hotel in all of the Cocoa, New Smyrna, and Daytona area beaches. We will be staying here for all of our Central Florida beach trips from now on.

    5
    « Wonderful Hotel and staff as well as location »

    Excellent location, great complimentary breakfast. Kind and helpful staff. They go out of their way to please their customers. I completely recommend this hotel and we will be returning.. The pools were clean and the grounds kept nice

    4
    « Not fancy but the view was fab »

    We were greeted by the manager when we arrived. Everyone was really nice and very friendly. We were in the junior suite ocean front and had panoramic views. We were told it was the best room. We liked it so much we booked it again for this weekend. I am a resort snob. I felt the room was clean but could use some updating. Cocoa beach is not known for 4 star resorts. I think we found the best one.

    5
    « Sister's trip »

    Great Hotel. We were not beach front but were on the 5th floor and the views were still beautiful. Room was nice. Paula was an awesome bartender at the pool bar who went above and beyond. Get that air conditioner installed for her! Would recommend.

    3
    « Decent »

    Service was good, but here were the handful of issues we had during our stay: ? A/C didn't work in the first room so they had to move us ? The A/C filter in the 2nd room was completely covered ? Lightbulbs were burnt out ? Dresser drawer was broke ? Internet was very intermittent ? Toilet and tub constantly dripped ? Had to call 2x for room service on Day 2 because of the room transfer we weren't on the housekeeping printout ? Breakfast was meh Maintenance fixed some of the aforementioned but I was really surprised Best Western didn't offer some sort of concession because of the issues we had. This is our 2nd time staying here and I don't remember it being so bad when we stayed last year. Don't know if we'll consider this hotel in the future during our stays in Cocoa Beach. The reason we picked here the 2nd year is because their family suites are pretty nice. You can put the kids in bed and still enjoy alone time with your SO in the kitchen/front room area

    5
    « Nice and clean on the beach! »

    We stayed here July 4th weekend.Room was clean and had a great view of the beach.The staff was awesome, very friendly and super accommodating.We were in a semi truck and they even had a spot for us to park which is a hard thing to find right on the beach. The breakfast is good too. We will be back,thanks for another great stay!

    4
    « 2 night stay before cruise »

    There were lots of choices when we were searching for a hotel to stay at prior to our cruise. We finally settled in the hotel. We had a Very comfortable suite. Air conditioner works well and beds very comfortable. We have no complaints about our stay at this hotel.

    5
    « July 4th week end »

    The desk clerk, Sabina, was outstanding. She really was a part of our great experience and one of the reasons we keep returning. The view from the room the friendly service always makes this trip enjoyable

  • 4
    « Two nights before a cruise »

    The staff are wonderful. The place is getting old but very clean and well looked after. It has a good atmosphere with lots of space between the buildings and things aren't too crowded. We could hear no noise from other guests Being Right on the beach was a real bonus. Breakfast was ok. Bed good. Rooms were large. The only negative was the air-conditioning, we slept with the air conditioning off and just the fan on constant. If the cooling was on it would turn on and off (this woke us ). Apart from that I would stay here again.

    5
    « Annual 4th of July gathering »

    We have stayed at the Best Western Cocoa Beach hotel over 10 years. we always get a room with a kitchen; though stocked with the bare minimum of items it is sufficient to prepare meals if need be. located right next to the pier if you want to listen to music. breakfasts are good; coffee, pancakes, toast, eggs, cereal. rooms are clean and comfortable. Staff is always available to help; everyone is friendly. love the pina colada's at the pool bar.

    3
    « One Night Stay Before Cruise »

    The hotel is average overall. The rooms need updating, but we stayed here for only one night prior to our cruise. The location is pretty good with direct access to the beach and the pier. The breakfast was very impressive and the 40% off parking voucher at the cruise terminal the hotel provided was a great value. Overall, I was happy with our stay given the location, breakfast, voucher, and price we paid, but I don't think I'd stay here for more than a night.

    4
    « Great staff who made it work for us »

    We checked in after 7 pm and the only one king size bed room was left. It was across from the second story stairway. The room came with no view and we were there for 3 nights. The check-in clerk could see that I was very disappointed. We checked out the room and it was very large but it had no furniture except one straight back wood chair and a small desk. The distance from bed to tv was probably 6 ft. or greater. He offered us a room with two double beds on the 2nd floor. This was a corner room across from the housekeeping closet. Again he could see I was disappointed. I was very polite but unhappy. He upgraded us to a suite in the tower with a king bed! Our stay was fabulous after that! The hotel came with breakfast with a nice variety for a Best Western. My husband loved the pancake machine and I had to stop him from making pancakes for everyone.

    5
    « Wonderful management! »

    This is a wonderful hotel. We stayed there last year and returned due to our wonderful experience. This time there was a problem with our reservation through the 800 number. The manager Jaime, fixed our problem in a very timely manner and was very professional and caring. He is the reason we will be back next year. Staying in the tower is a must! They have ocean front rooms and the rooms are so clean. The free breakfast is wonderful and goes from 6:00 to 10:00. If you don't want problems, this is the place to stay.

    5
    « WONDERFUL PLACE »

    Great hotel for a family, suites are very nice and convenient, staff was very knowledgeable and helpful. This location is beautiful and perfect for a family vacation. The beach is fabulous and the water so warm and enjoyable. The hotel pool was lovely, especially in the evening. We have a family of 6 and found a lot to do to please everyone. Hope to return in the future.

    5
    « Excellent »

    Very well located not far from the Kennedy Space Centre . We enjoyed the upgrading to a beautiful suite on the first floor. The only problem was to find the registration desk, located out of the resort ( just on the corner ). Very generous breakfast and excellent services.

    4
    « Good Value »

    We (parents + 10 yo + 8 yo) stayed here at the Best Western Cocoa Beach for 2 nights in June 2016. It's right on the beach. The beach is nice. The pool is OK. The included breakfast buffet is very good. Convenient to the cruise terminal & many restaurants nearby. The room was spacious enough & comfortable. Even though we were near the pool & the parking lot there wasn't much noise. The staff was very helpful. There are 3 laundry rooms on site. Overall not a fancy looking place but functional.

    4
    « Great Location For Beach Stay »

    After reviewing many motels for a 1 night stay, I'm glad I picked here. Right on the ocean, stay in the tower building. Had a room with a balcony on the south side, corner that looks at the pier. Top floor was great as no noise from other rooms. Don't need to pay the extra money for an ocean front. Room was large with 2 queen beds, full size frig, cabinets, stove & sink so really great for longer stays as you can cook your meals here. Small table with 2 chairs & a desk with a chair. Room could use an update with coordinating, brighter colors but was ok. Bathroom is 2 areas, 1 with toilet, shower & a sink where you can close the door & outside that is another sink which is great for many people getting cleaned up at the same time. Make sure you look behind the big mirror as there is a closet behind it. Room was clean, beds comfortable but as I said , could use an update. Front desk was friendly & efficient but I was not told where the breakfast buffet was so I looked in their book. Breakfast buffet was usual stuff & ok but they have 2 rooms so if 1 is crowded, go across the hall. We did not see that until after finished which is what happened with most people. Even when you check out, they say you can still stay & use the beach which is really nice if you are not ready to go home. Would definitely stay here again when visiting family or just need a beach fix.

    5
    « Better than we expected! »

    Upon arriving to check in, we were warmly greeted by the young lady behind the counter named Jamie. She was very professional and authentically friendly. So out first impression was excellent. When we got into the room, we were surprised how much nicer it was. Typically, a hotel on the beach (unless it's a resort) are undesirable. However, our room in the Tower Building was nice with a great view with a balcony and easy access to the beach. It was clean and comfortable. The housekeeping staff were also very friendly. We happened to leave our passports after we checked out. I called them and they immediately found them and offered to mail them to us overnight. Thankfully we had our drivers license and didn't necessarily need them right away. Raphael (probably spelled wrong) was so helpful to find them and relieve us of our panic. She was great! We would stay here again and highly recommend this hotel to anyone visiting Cocoa Beach! Below are day and night pictures from our balcony.

  • 4
    « got me back! »

    when i go to cocoa beach area i always use this hotel because of its location to the pier a couple of years back i was disappointed with my last visit never thought i would hear nothing back but i got a email from management to give them another chance let me tell you they didnt disappoint,They really" EXCEEDED" my expectation beautiful view of the ocean nice clean grounds love this place quick walk to the pier where there is more entertainment

    4
    « Cocoa Beach Weekend »

    Met a old Friend in Cocoa Beach for the weekend and stayed at the Best Western Cocoa Beach. The pool was very close to the room and easy access to the beach. All the staff were friendly and helpful. We all had a good time

    4
    « Not bad for a beach front hotel »

    We were on the bottom floor in bldg A.The people above us were very loud however the A/C noise drowned it out alittle. The room had been remodeled and was nice.Breakfast was eggs sausage grits pancakes pastries juices.plenty of food to eat.beach access was at the tower end of hotel. Beach people charge $20 for umbrella and 2 lounge chairs.You are located near the pier if you want to see that.

    5
    « Above and beyond »

    The staff at this hotel assisted us in getting in our rooms early and to the beach to enjoy the day. In addition, they assisted with a flat tire and recommended a repair shop to get us on our way. Above and beyond to make our stay awesome.

    2
    « Have been bettet »

    The room have seen its better days. Breakfast - hmmmm no green stuff. The most om the things were full of sugar..... The coffe looks like the. But the workinggirls are very nice and hardworking. The poolarea eas okay. Poolbar was nice too. Just on the beach so thats nice. The pier is a place to relax.

    5
    « Friendly staff »

    My husband, my so and my daughter-in-law stayed here when we returned from our cruise. Our receptionist Jamie was amazing and very helpful. We would definitely stay here in the future. We did not have a vehicle so Jamie worked extra hard to get us a room early and she also let us stay just a little longer until we could find transportation to the airport. Wonderful service.

    4
    « A nice stay! Loved the water. »

    We enjoyed this hotel that is right on the water. The place is clean and we had one of the balcony. What a treat to sit with coffee in the morning on that balcony. Enjoy this location that is close to restaurants too.

    5
    « Great Stay »

    Our room was spotless. They called us as soon as the room was ready for early check in. Customer service was second to none. It was like service used to be. Been going to Cocoa Beach for decades and will now never stay anywhere else when in the area. It was that nice of a experience. Thanks for the great weekend. Our daughter really enjoyed her birthday. We had interaction with front desk, maintenance and house keeping with all being very pleasant.

    4
    « On the beach! »

    Large complex, with four separate buildings. Two pools. Two walkways over the dunes to a perfect beach. Steps away from the Cocoa Beach Pier. Small rooms, but very clean and well maintained. Rooms have med. size refrigerators, microwaves, coffee makers. Really well maintained daily (free) breakfast in main hotel area(6-10am). Hot and cold cereals, juices, fruits, pancakes, eggs, sausage/bacon, muffins, toast, and good coffee. Walking distance to large Publix market. Really nice pools, many chairs and shaded areas available. Free happy hour on Thursday evenings. Free outdoor cooking areas. Coin laundries in each building. Free coffee and cold water in Lobby 24 hours. Friendly staff.

    4
    « Best Western a good business stay choice. »

    Nice staff. Clean room. I liked the bar at the pool. Close to the port, 2 miles, where the good restaurants are located. The grocery store, Publix, is in walking distance. Great choice for a business stay.

  • 4
    « Satisfactory »

    Breakfast is fantastic, friendly staff. Only complaint is the lack of elevator on the second floor for certain rooms. I love the location and have stayed at this hotel several times. However, next time I will book a suite instead of a standard room so we don't have to walk far for breakfast and for the amenities.

    2
    « Don't let them put you in yhe two story buildings »

    Checked in paid 170$ per night was in room 244. Room was hot ac barely worked. Got moved to room 449. Ac worked a lol better but not enough to be in room during heat of day. Was tempted to just refund and go elsewhere but didn't want to have to haul all our stuff down the stairs and back to our car. And we were only staying two days. The high rise buildings where yo have to go to get breakfast seemed nicer. Pool was nice but tiki bar was closed both days on a weekend with packed pool. For the money their is much better. Won't be returning .

    5
    « Great visit »

    Had a great week so far,,,,,the nice bartender at my pool Paula made it even better she was very nice and friendly definitely we be back :) the breakfast was awesome and we was close to the beach everything was close and everyone was very friendly when I visit Florida again I'm def coming back to this hotel :)

    4
    « Pleasant Stay »

    The staff and rooms were very nice. But the cot we paid $10 per night for was old and uncomfortable. The breakfast and the pools were clean and well tended to. We also liked the security that the hotel provided with locks to enter any of the the buildings.

    4
    « Stay at Best Western Cocoa Beach Florida »

    Clean rooms, great breakfast that won't disappoint, nice pools, great location by the beach and pier. The rooms are a little dated but the service at this hotel is top notch. I highly recommend you give them a try.

    4
    « Saturday Night Stay »

    We stayed here for one night on June 11. It is about 1/2 block walk to the beach. The rooms are average but clean. We had requested 1st floor rooms but on check in we had a 2nd floor room which is not a problem if there was an elevator in that section of the hotel. My parents are not always able to navigate stairs easily. The hotel is about a 1 block walk to the Coca Beach Pier which has restaurants and bars. The breaks fast in the morning was across the street and in another building was adequate. Cereals, fruits, pancakes, eggs, bacon, juice, coffee, and breads. We would stay here again.

    5
    « Paradise at Cocoa Beach »

    We love the Best Western Cocoa Beach. Have stayed there for the past 10 years & plan to return again & again. Everyone is so kind & so helpful! Our suite was most comfortable with a wonderful view of the ocean, nice balcony to sit on and enjoy a cocktail & dinner. The BEST is found at the Best Western in Cocoa Beach!

    3
    « Not the Best, Best Western »

    Not a bad place to stay but a lot of little things were wrong: the alarm clock was broken; the door wouldn't latch unless it was slammed; no housekeeping service during one of the days I was there; I could hear babies crying in the rooms around mine; the breakfast room was very warm one morning; the shower water pressure was low.

    5
    « we were very pleased »

    We were very pleased with this Best Western at all levels. Michelled at reservation time. Jamie with next reservation and Michelle at checkout time both very kind to us. We were happy to be on the beach with a balcony room and lots of good parking. Breakfast was exception with great food and caring service

    2
    « Service is hit or miss... »

    We arrived around 11:30 am the day of our reservation. The lobby was busy with guests still departing and others like us wanting an early check-in. There were only 2 workers at the desk. The man kept his head down appearing to ignore us. We finally were waited on by Michelle. When we asked if we could check in early, the man suddenly interrupted informing us they were sold out last night and currently busy getting the people out. I was about to tell him perhaps the lobby wouldn't be so busy if he was doing his job. Michelle looked up our reservation and was able to move things around to accommodate us which was greatly appreciated. She was pleasant and helpful, but kept leaving to answer the phone. Later that evening, we went to the desk requesting a taxi. The girl (whose name I intentionally won't mention) called us the cab, did a little small talk while we waited for it then requested we mention her name on Trip Advisor so she can get a bonus. How ingenuine! The breakfast was very crowded, same thing every day, but the staff was friendly. We had an oceanfront room which had a great view of the ocean and Cocoa Beach Pier.

  • 4
    « Meets expectations »

    Like most hotels in Cocoa Beach, this hotel is not new but is well maintained. Location is excellent and within walking distance to the pier. Pool area is clean and well maintained. Staff are friendly. Nice family atmosphere and well worth the money.

    5
    « Best Western Hotels & Resorts »

    We had a very pleasant experience and the staff and housekeepers were excellent. We were on the beach and we had a good view of the beach. We enjoyed using the balcony. The location of the hotel was convenient to get to other tourist attractions.

    5
    « Anniversary Weekend »

    I am a huge believer in word of mouth and always rely on Trip Advisor for feedback when I am planning a get away. That being said, I can't believe anyone would have any negative feedback except for a few things, which the hotel can't really control, those being people smoking on balconies outside your room, and the unfortunate extremely noisy neighbor. My husband and I stayed here for a long overdue, and much needed anniversary weekend in June. Upon arrival, the front desk was super super nice, Michelle checked us in and wished us a Happy Anniversary. Arrived at our super clean room, no musty smells which some people have complained about. Everything about the room was awesome. Beds were super comfortable, bathroom was clean, with sink outside as well as inside which was nice. Super close to the ocean which was another plus. For $20 you can rent two beach loungers and an unbrealla that a nice attendant sets up for you and can be used from 9 - 5. You do need to provide your own beach towels, but we just bought some at the gift shop down the street. We stayed in the tower building and it is definitely worth the extra money. Yes, the hotel is several buildings, but the walk to the free breakfast was pleasant and worth the trip, did get crowded, but there were two separate rooms that offered the breakfast, so it was easy enough to sit down, or just take it back to your room. It offered a good selection of foods, and the orange juice was delicious. There were nice ladies that made sure everything was always in supply, which wasn't easy as it was very crowded, but they did it with smiles on their faces!!! So a shout out to them!!! Thanks Ladies!!! Plenty of places to eat nearby as well as pharmacies and supermarkets if you need anything you may have forgotten. Paula, the pool bartender was an added bonus! She was super friendly, and made the most amazing poolside drinks, including a rum concoction she made for my husband that he loved!!! Easy access to both pools also. The only downsides as I said were nothing that the hotel could control much such as the balcony smokers and noisy guests, but that is why I wear earplugs to bed!!!! Overall, a really nice place to stay that won't break your bank. We are huge Best Western fans, and were not let down. Plus, we did get to see a rocket launch which was awesome!!!! If we do visit Cocoa Beach again, I won't hesitate to stay here!!!!

    5
    « Mullins gang »

    We stayed in a courtyard room. It was clean and spacious for a 2 queen bed room. It did have a musty smell but experienced this with beach rooms. The only complaint is not enough outlets to support all our electronics. A big shout out to the breakfast staff....very friendly, personable and helpful!! Anna, Amy, Johanna and Tonya keep doing what you are doing....thank you for starting our morning the right way??!!

    4
    « Bartender at Wedding Reception »

    Our Bartender Paula was great she was very attentive and funny she was a great added plus to our party and I would use her services again and would use the Best Western they were very accommodating to us.

    4
    « Overall Very Satisfied with this Best Western »

    Great Place to stay. They have 3 facilities...The tower which is oceanfront, the garden facility and the suite facility which I understand is for larger groups like families. We stayed in the more economical garden facility which I felt was convenient to the Free Breakfast, Pool and walkway to the ocean. Unless oceanfront is #1 for you I felt that the garden room (2 story) was excellent. You can also walk to the Cocoa Beach Pier ... only 1 block away. Overall it was a great weekend getaway for us at a reasonable price. All Staff was very helpful and very friendly ... in the free breakfast area, the housekeeping staff, and the front desk staff!!! We will go back.!!!!!!

    5
    « Wedding »

    I had the best time. Paula was our bartender for the wedding ??? the beach was great. Beautiful weather. Great place to chill with the family . Thank you Best Western . I love how close we are to the beach . Tons of awesome people

    5
    « Wedding »

    Went to a friends wedding and it was awesome Paula was an awesome bartender! She made everything perfect and we had a wonderful time! Best wedding ever! Beach was clean and rooms were amazing. I plan on having me and my fiancé s wedding here also.

    2
    « Noisy property and Horrible beds! »

    Paid for a hotel that advertised beach front availability and when we asked for one of the rooms it was NOT available. I have stayed at Best Western on the gulf coast and it was rather nice but this should of been labeled as a budget inn type hotel. So we accepted a room in the BUBBA area and that's all I can say! A drunk knocking on my door at around 1:30 AM looking for his toothless girlfriend. I tried to call the front desk but only got a strange ring w/o an answer. Almost pushed him over the balcony. Came back 15 minutes later and I tried to speak in drunkin verbiage that she gone with his brother to the local stow to by some beer! The beds were pretty bad but the wifi was fine. Breakfast seemed like a free for all grabbing what they could and packing it away for later... Strange.. Informed the front desk of my issues and they said that they would credit me a whopping $50 back. Right..They actually billed me an additional $50 that I noticed on my debt card. Called and within 24 hours the manager called me and adjusted my card. We will see...

    5
    « Travelingfamily618 »

    This hotel was very nice!! The front desk people especially Stanley were awesome!! My daughter had a problem with her room and a young lady ( maintenance staff) helped her move to a new room immediately. Sorry we didn't get her name! The two pools are clean and warm. There was a grill available for guests to use. A beautiful beach is just a super short walk over a nice bridge!! The room are spacious and clean. I just love that there was a sink inside the bathroom and a large one just outside. So convenient for everyone getting ready in the morning. The breakfast was good-even had eggs, sausage and pancakes. The hotel isn't brand new or super fancy but more than adequate. If you want something fancier they also have suites in their tower building.

  • 5
    « Beautiful location with beach views and easy access »

    We stayed there for memorial day weekend on the 7th floor with corner view. We were so happy to stay there as the view from the room was gorgeous. We could see the shoreline as well as hear the beach right from our room. Also the beach was accessible for late night walks. Stan and Sarah at the reception were super nice people. They ensured that our checkout process was smooth and even waived the upgrade fees for beach view room. Also, for organic food lovers, there is a cute co-op (Sunseed food coop) just 0.5 miles north

    5
    « Great Hotel, Great location »

    Perfect location, right next to Cocoa Beach Pier. Right on the beach. Service was excellent. We will stay again in the future. My only regret was we only stayed 2 nights, next time will be longer. I would also recommend the Backwoods Steakhouse next to the lobby. We liked it so much we ate there both nights. Very good food, Great service, reasonable prices.

    4
    « Beautiful Location on the Beach »

    We stayed there for one night as part of tour of Florida. It is a nice hotel, ideally situated on the beach, near the Cocoa Pier, and as such restaurants are within walking distances. Rooms are nice and clean. Our room was on the ground floor, and it sort of gives you an impression of US motel seen in old American movies. The best part of the visit was the beautiful sunrise scenery on the beach in the mornings.

    5
    « Good and Simple »

    Once or twice a year we will drive over from Tampa and stay here before a morning of surfing. I like this hotel because it is consistent and I always know what I'm getting into. This time was no exception. We checked in late on Friday night after work and errands and the drive. Front desk service was good. The room was good and clean. We felt safe. In the morning we had the breakfast. A good, simple, American breakfast for what it is--eggs and other things. Checked out and relaxed on the beach in front of the property. I recommend this place for the price point to people who are not there for the amenities; but rather a good, clean stay with a great location. The pools and bars don't hurt--though.

    4
    « Beautiful location »

    Rooms are nice, could be a little cleaner. The hotel is located right on the beach. The location is perfect restaurants within walking distance. If you can get a water front room it's well worth it with the sunrise view in the morning.

    5
    « Bartender at the pool: »

    We were there for a Moose Club weekend. We spent a lot of time by the pool. The people were very helpful in helping us around the city. The hotel is clean and very neat the hold time we were there. The Pool Bartender [Paula] was a big help for our group. She made our stay a fun weekend. Be sure you stop and see her. She seem to go out of her way to make our stay pleasant experience.

    3
    « Just OK »

    This motel has a great view and distance to the ocean. It seems old and in need of some repairs as the ocean environment seems hard on the building. The rate was cheap, the hotel was clean and the location was wonderful, a short walk to the pier.

    4
    « 3 Nights on Cocoa Beach »

    Took my son to the beach for a quick get away. This hotel is right on the beach and next to the public pier. This property is made up of several buildings. Looks like the owner bought adjacent properties as business grew. Buildings are older, but our suites have recently been nicely renovated. Easy access to all of the Cocoa Beach area attractions. Kennedy Space Center, Merritt Island Wildlife Refuge, National Seashore, etc.. Have stayed here several times over the past 2 years. Staff is very helpful and accommodating.

    5
    « Personal »

    A big thank you for all the hospitality special thanks to Paula the bartender maintenance staff Gerald and Lynn what a great place to visit definitely will be back five stars in our book staff was there 24-7 always ready to help it was very clean great breakfast every morning two beautiful pools would recommend anybody to stay there great views right on the beach

    5
    « Awesome Beachside Hotel Location! »

    Love the location and the staff!! They always make our group feel welcome, they remember us from year to year. Quick to respond if any problems arise. Rooms are spacious and clean! Less than a 5 minute walk to the pier.

  • 3
    « Beds were terrible »

    The beds are so uncomfortable. That really is my only complaint but it's a big one. Besides that problem, the two pools are great. It's right on the beach which is wonderful. It's right next to the pier which is neat. The breakfast was good, pancakes, sausage, eggs, toast, yogurt, fruit, and more. The ac unit worked wonderfully. I guess I could complain about the bar, it didn't offer much selection. Also, the shower offers no place to sit for shaving... I'm wearing a bathing suit everyday so I need to shave. As many hotels as there are to pick from, if I come back to Cocoa Beach, I'll try a different one.

    4
    « Mother and Daughter vacation »

    Great location on the beach. Rooms were spotless, squeaky clean. Staff were very helpful. We did have trouble with a couple of guest, be the hotel took care of that by telling them to leave, which was the right thing. This was my second stay and I would go back.

    4
    « perfect location , great staff. »

    we stayed in the beachfront tower. and we were right on the beach with a balcony, and great view of the ocean and the pier ( less than 5 min walk). breakfast was good . had a small problem with sink , repairman was there in 10 min. to do repair , and when we were checking out our room was discounted because we had a problem . great stay we will be back

    4
    « Nice property, good staff »

    This property can be quite confusing, as it has seven separate buildings. The double bed room we had was very cramped, especially for three people. No outlets near the table, so I had to run a extension cord to operate my laptop. The mattresses are very firm. Great service from Jamie and Stanley at the front desk and the maintenance staff.

    5
    « Peace and Quiet »

    Quick easy access to the Beach. You can rent two chairs and an umbrella for $20.00 til 5pm. Close to the pier. Clean room. Ice cold Air. You receive discounts by showing room key, very handy. We did not utilize any other accommodations. Parking can be tricky. Overall we enjoyed our stay.

    3
    « 2 Night Stay »

    It was ok we had a room in the tower which were ocean view. Upon arrival in the request section I advised the hotel of the time we would arrive so that we could have early check in as stated, even called to make sure upon arrival the hotel room was not ready, the offered a upgrade but it would have been partial ocean view so I didn't take it. Got to our room it smelled of mold, could never find a housekeeping attendant, the breakfast was good which was the only good side about this stay, it rained most of the time we were there so we couldn't enjoy the beach as we would have love to. The Cocoa Beach Pier was the best I loved it up on that bridge (food was awesome and the view is spectacular, we could even see the cruise ships sail). Over all it was ok

    4
    « Perfect Location & Great Staff! »

    Love the location and staff! It's within walking distance of the Pier, and a short drive to other fun! Michele L. at the front desk was wonderful, and the pool bartender, Paula, is a HOOT!! Thanks for the great stay, Ladies!! :)

    5
    « Wonderful Stay »

    We booked two rooms and because it was a family vacation, they put us in rooms side by side. We stayed in the Towers which was a wonderful view of the ocean. The front desk was very hospitable, especially Sarah, awesome!!!! I was having a lot of trouble getting booked into another hotel but she came through and was able to find rooms for all 5 days!!! Thank you Sarah. If you are looking for places to dine in or places to go ask for Nick. Every place he suggested was on point!!!! The rooms were spacious, clean and restaurants were no more than 5-10 minutes away. No complaints at all. We look forward to coming back very soon.

    4
    « Best Western cocoa beach,fl. »

    nice clean place, very comfortable beds, nice balcony, average breakfast. No table to sit and eat at, nor a small night stand on both sides of bed, only one side. Had nowhere to sit personal items on one side of bed. It was very hard to keep an internet connection which was very frustrating. But overall pretty nice. I would recomend this place,

    2
    « Rundown, not taken care of »

    My husband and I came here for our honeymoon. The continental breakfast was feeble, at best. The neighbors to our left thought it was ok to smoke pot while on their balcony, having the smoke travel in to our room. There is no soundproofing in here, either. We could hear everyone around us. The whole hotel needs an upgrade. The only saving grace this hotel has is the spectacular view of the ocean.

  • 5
    « Vacation »

    Paula our poolside bartender was amazing! Felt right at home. Hope to see her friendly face again next year. Rooms were clean,friendly staff, & room was ready upon arrival. Close to all & any entertainment imaginable. Footsteps away from the beach too.

    5
    « Surfing with Kids »

    Had a nice stay at the BW Cocoa Beach for weekend with kids who love to surf. This hotel is right next to the Cocoa Beach pier which is a great spot to surf. Hotel was so close we could see the surfers from our balcony. Good breakfast, nice pool & comfortable rooms. Thank you for a pleasant stay...we will be back.

    5
    « 50th Reunion »

    After booking the weekend at the wrong property we went next door to Best western, we got a ocean view room and every thing was wonderful, very clean and wonderful staff made our get away a vey memorial time. Their breakfast was also very good.

    3
    « Good location »

    We stopped at this hotel for one night. This time we decided to just do the standard room with two beds. The room was small and the sink area was very small/narrow. A friend of mine stayed in another room with two beds and the room was very spacious compared to ours. We both paid the same price. The front desk clerks were very helpful and made the checking in process very smooth. Its a short walk to the Cocoa Beach Pier.

    5
    « get away »

    After a few days at Disney we needed a different view and fun. Best Western Cocoa Beach is wonderful ! Great location, staff and experience. The location is wonderful to be so close the the pier and actions. Great restaurants within walking distance.

    4
    « Cocoa Beach »

    The breathtaking ocean view and easy access to the beach can't be beat. Beds were very comfortable. Ocean front junior suite is worth the money. The pool is very clean with clean towels on site. Overall, the grounds are clean. Nicely landscaped. Tropical atmosphere.

    5
    « Great Place, Great People »

    The hotel is Oceanfront and just perfect for our short trip. Upon check in, Jamie...the best front desk associate ever...upgraded my room and made my stay even better. The hotel was clean, and the staff were friendly. The breakfast was good. We did not have time to check out the pools (2) due to our short time there. The security of the buildings was good and parking was right outside the doors. Over all the hotel was a great choice for us. Location and amenities were just what we needed.

    4
    « Great Hotel for price and location »

    This is a great hotel for this area and the price we paid. The pier is so very very close as is the beach. VERY polite and helpful staff. Nice fresh naval oranges in the lobby to get you into the Florida frame of mind and the pool was nice a comfy!

    4
    « Great location!! »

    We stayed at this hotel for 1 night prior to leaving for a cruise in Port Canaveral. The hotel was very clean and comfortable. The staff were friendly, the location was incredible. This hotel is a short drive to the cruise terminal. The hotel does have a shuttle to the cruise terminal however we did not use this. The hotel is right on Cocoa Beach and directly next to the Cocoa Beach Pier. There is a Publix across the street, and a liquor store next door. The room was very spacious and was equipped with a full stove and oven, fridge, and microwave. The buffet breakfast was delicious. There was a large assortment of hot and cold breakfast foods such as eggs, sausage, pastries, fruits, oatmeal, cereal, and a make your own pancake machine. The pool was clean and well maintained. We enjoyed a night swim after returning from the pier as the pool is opened until 10. The fitness room could use some work. The cramped room was very warm, and some of the machines were missing parts. We would have liked to stay longer and enjoy Cocoa Beach. We plan to return to the area in the future and will likely stay at the Best Western again.

    5
    « Great family location »

    Had a fabulous stay. The staff are fabulous, particularly Paula who went out of her way to make us all including our children feel so special. We enjoyed ourselves so much we extended our 2 night stay to 4 nights and then again to 5. We just didn't want to leave! The hotel itself was clean, included a great breakfast, complimentary welcome drinks on Thursday afternoon and is in a great location, beach front and right next door to the pier.

  • 4
    « Stay at BW Cocoa Beach »

    We stayed in the Best Western Cocoa Beach for three nights prior to going on a cruise. The hotel was very nice and all personel were friendly and courteous. We would definitely stay there again. It is very adjacent to the port, with lots of other amenities within easy reach

    5
    « Great Hotel »

    This hotel has several buildings to it. We stayed in the Suite Towers building on the fifth floor. Very comfortable nights sleep, close walk to the pier, grocery store right across the street. Short drive to the cruise terminal . They had a full buffet breakfast included in your price. I would stay here again. We chose this hotel because it was close to the cruise terminal and not too far from Kennedy Space Center.

    5
    « Right at the beach »

    Request the TOWER! You can't beat the view. It was an easy walk to the pier, and a short drive to our cruise ship. We also made a quick and easy drive out to the Kennedy Space Center. Great place to stay, and the prices were right. Holds the Best Western standard well.

    5
    « Amazing Staff!!!! »

    A large group of us stayed at this hotel over the weekend. I have to say that the staff from this hotel, is the nicest and friendliest I have dealt with at any location I have traveled to. The staff worked hard all weekend to take great care of all our needs, and were so good at doing it, you would have never known we had 350 people there. Thanks especially to the lovely ladies that prepared breakfast for us each morning.

    5
    « WONDERFUL STAFF »

    I love this place I go there once a year for week . AWESOME STAFF there nice kind patient the maids gives you extra towels. pool area is always clean FOOD IS GREAT. check out is fast quick by calling front desk. BEDS are so comfortable

    1
    « terrible staff »

    Seemed like a nice hotel at first, didn't check in till 9pm though. My family was woken by front desk at 1am for making too much noise. How can you make too much noise when everybody is sleeping? Was told that they didn't care what we were doing just keep it down. I woke up at 7am to use restroom, and was very quiet so that I didn't wake my family up, but at 715am the front desk was banging on my door, waking my family a second time, telling me to keep it down again, I was making too much noise. We got dressed and just checked out. I told the front desk I was unhappy and they told me TOO BAD, THET DONT CARE!!! Not the best 180$ I have ever spent.

    3
    « Too big to manage well »

    It is obvious that BW has been buying up all the old hotels around it and rehabbing them. The photo shows a nice ocean view but of course only one of the many hotels has this. We had reserved a pet room but they decided to upgrade our room and it ended up not being a pet room. Girl at desk said to just keep it quiet as she had no other rooms. It felt like this hotel was just to big to be managed well.

    4
    « Nice Cocoa Beach Hotel »

    I stayed for 4 nights in a suite, lots of value included in the room rate - free breakfast, parking, WiFi and cable, plus two heated pools! I would only recommend trying to get a suite that is not at the end of the hall, there is a gate that slams when closed and also a strange wind vacuum at that end unit, but family members stayed down the hall and did not experience that. It is an older hotel but overall a great stay, close to the beach and centrally located in Cocoa Beach.

    4
    « Steps from the Cocoa Beach Pier and the beach! »

    We stayed here for one night prior to a cruise. The hotel had a unique layout, with multiple buildings. The "tower" is the standard type of hotel and it in most of the advertising pictures of the property. We stayed in a separate building, behind the lobby / restaurant building. It was more like a motel, one story and I sort of liked that. I was able to step directly out of my room, turn left and walk a few steps to the pool or turn right and walk a short distance to the beach. The man that checked us in was fun and upbeat, which helps at the end of a long travel day. He was very helpful and knowledgeable about the area. The room was not very modern, but it was very clean and had plenty of space. The bathroom was very large with a large shower and a separate vanity sink outside the bathroom so two people could get ready at once. The bed was VERY comfortable, the AC kept the room at a great temperature and we were able to get a very good night sleep. Despite having the ice machine right outside, the pool close by, and the path to the beach right outside our door, we never heard a thing. The lobby to the hotel is situated on a busy street and the desk can get you a cab within a few minutes to get to any of the nearby places to eat and drink. The Cocoa Beach Pier was nearly next door to the property, it took maybe five minutes to walk there. There is a "walkover" directly behind the building that we stayed in that leads to the beach. After a great free breakfast in one of the other buildings (same building that housed the manager's reception with free beer and wine the night before), I was able to take my coffee and walk on the beach before catching the shuttle ($12 each) to the ship. The next time I sail out of Port Canaveral, I plan to stay at this hotel again.

    4
    « Older Nice Hotel. »

    We were in town a couple nights before the cruise and looking for a beach front hotel. We chose the best western. We were going to be late arrival so we called and the lady at the front desk said it would be no problem. When we arrived the staff was very nice and helpful. When we got to the room we were a little disappointed. It was an older hotel and room was a little dated. Bathroom was small but plenty large enough for just the 2 of us. We decided to make the best of it since we were only going to be there a couple nights. The room was clean which is a big plus and the bed was comfortable. Also the hotel is conveniently located a block from the Cocoa Beach Pier where there is plenty of food and entertainment. The property has 2 nice pools and is located right on the beach. All in all it was nice place to stay if you don't mind older hotels.

  • 4
    « good value, good beach »

    We rented 2 rooms. (The TOWER Bldg. is the only one right on the beach, with ocean front views.) We were in Bldg. C on the pool side, the next closest bldg. to the beach, a short walk over the dunes. A very nice sand beach, about 600 ft. north of the pier. We had a good view from the beach of a 1:20 am rocket launch from the Space Center. The bathrooms had been nicely remodeled with walk-in showers, 1 sink in toilet/shower room & 1 lg. sink/vanity outside the bathroom. Room was a good size for the value. The management & maintenance staff that we encountered were REALLY nice people. 2 minor maintenance issues were dealt with quickly. The rooms did have a bit of a not fresh smell - might just be unavoidable humidity. We asked for the automatic air freshener to be disconnected in 248 since it was overwhelming. We left the doors open (outside entrances) at times since the windows couldn't be opened. At night when we were in the room, 249, & needed AC to sleep, our AC did not cool really well, esp. if you like really cool rooms. Some rooms have kitchenettes. You have to go to another bldg. across a dead end road for breakfast. Thurs. evening is a- mgr.'s social -free beer, wine, snacks- and seasonally & weather-permitting they say there is a veranda bar with liquor & tropical drinks. On-site fitness & guest laundry rooms but we didn't use those. The pool by bldgs. A, B, C, & TOWER was attractive though fairly small in size for so many bldgs. but we rented on the beach to spend time AT THE BEACH! Another pool is by the SUITES bldg. across the road where breakfast is served. The site map shows Backwoods Steakhouse Restaurant & Lounge attached to the registration bldg. but we didn't investigate that.

    5
    « Outstanding Service »

    The property has outstanding service. Quick response to any need/request. While the property is not new, it is well kept. Beds are excellent. The location is great - on the ocean, close to space center, good meal choices, etc. A very good value...and again, the service is what makes this property a great choice.

    4
    « Good location, clean »

    Stayed in the 8-story building in this small complex of buildings by the beach. Room was clean, good size, with balcony overlooking the Cocoa Beach Pier and beach. Staff were friendly and helpful. Breakfast was included, the common hot and cold offerings. Skip the pancake machine; the idea was interesting, but the result was not appetizing.

    5
    « Good experience at Best Western Cocoa Beach »

    Best Western employees Miguel and Sarah were very helpful with issue we had when checking. We had requested a high floor when making our reservations as we like to relax. We spend a lot of time just relaxing on the porch when we visit. We were given room 301 which was right beside public parking plus all we could see from our porch were beach umbrellas and the ocean but not the shoreline. It was not relaxing at all with all the traffic. We talked with Miguel and he advised he could not change us the day we checked in as they were fully booked but to come back on Sunday and they would move us. We went back Sunday and were moved to the 7th floor and really enjoyed it. It was very quiet and we could see all the way up and down the coastline. We really appreciate all the help Sarah and Miguel were able to give us. We love your hotel and go there every year. Thank you for the good service.

    5
    « Get away »

    Upon our arrival the front desk staff were very pleasant. As we entered our room with a beachside balcony, everything was perfect. Steps from the beach. Beds were extremely comfortable, and the hotel was quiet (no slamming doors ). We are staying for 3 nights 4 days. Price is perfect as well. Free breakfast every morning. I highly recommend you to stay here.

    5
    « The front desk staff was extremely helpful and friendly »

    We were extremely pleased with the courteousness of the staff. Stanley and Sarah at the front desk were super They were able to answer all of our questions about the area such as where the tourist attractions and good restaurants were. Paula at the pool was very helpful and friendly also. The maid service was excellent also. They promptly sent up a bathmat when we requested it and provided extra coffee and towels when we needed them. Some hotel staffs seem to be going through the motions when it comes to customer service. The Best Western seems to hire only friendly and helpful outgoing people for their staff and we appreciate it. The heated pool was the highlite of our trip. It was clean and very enjoyable.

    3
    « Great location »

    Hotel gets a point for location -- tower rooms face oceanfront. On northern cocoa beach which is busier than southern part. Loud sound all night -- some type of fan? Vent? Bathrooms tiny and not updated. No beachtowels!!?? Not cheap either.

    5
    « Simply Awesome!! »

    The employees at this hotel are, by far, the friendliest and most accommodating we have ever encountered! Sarah, at the reception desk, was so helpful. We were attending a charity event and needed a late check out. The room we had booked was not available for a late check out, but she was able to provide us with a different room so that we could shower and change and prepare for our event. Paula, at the poolside bar, was simply delightful! She introduced us to some of her signature cocktails and we introduced her to one of ours. She was also helpful in suggesting some really great little restaurants to try. We will definitely be making a return visit!!!

    4
    « Perfect mini family vacation »

    Came up for an overnight. We had an ocean front suite. We had a balcony on the 3rd floor and could see the beach and the pier. This hotel seems to be a number of older smaller hotels put together, but if you like funky and close to the beach it's perfect. Our room had 2 queens and a sleeper sofa. The sofa was not very comfortable and really not long enough for an adult. We have 4 kids so it was fine. The walkway to the beach was right next to our hotel, and we were a short walk to the pier and a number of restaurants. Also breakfast is included. Nice spread and clean. It is good value for your money. We will definitely be coming back again

    5
    « Weather was perfect »

    Wonderful room and great time. Paula the bartender is absolutely amazing, couldn't have asked for a better bartender. Would definitely recommend staying here and going to the pool side bar to meet Paula for sure!! The best bartender I have had in a long time, and I travel a lot for work and vacation!

  • 5
    « Great family experience »

    We stayed in a family suite. It was very spacious, and had a great view of the beach. The price was very reasonable, and as a family, having a great breakfast included in the price was very much appreciated. Dining out can really eat into your vacation budget. The beach was a very short walk away. This was also very close to all the attractions on the space coast, such as Kennedy space center, cape canaveral, and so on. The staff were very helpful and kind. There are many places in this area that claim to be family friendly, but when you get there, you realize everyone is drinking and smoking. That was not the case at this hotel. We felt very safe. Can't wait to go back!

    5
    « Paradise »

    Hotel is clean, value-priced and steps from the beach. Complimentary breakfast is excellent, even offering fresh-baked bread. Complimentary get together on Thursday night was a nice touch. Stan and Tatiana at the front desk were super courteous.

    4
    « One night stay before a cruise »

    If you're like us and looking for a hotel to stay in the night before you leave on a cruise, consider this Best Western. However, I WOULD NOT use the shuttle service they contract with- Cocoa Beach Shuttle. This hotel has several different buildings and we stayed in building "B" which is not an ocean view..but very close to the beach- a very short walk. Some mentioned it hard to find the office but we used our MapQuest and it sent us straight to it. On first sight, we were a little skeptical of our stay because it looked like an older hotel- and it is. However, they have tried very hard to keep it modern and in clean, running condition. Just keep in mind that they are charging less than most higher priced hotels in the area and you aren't going to get a 5 star hotel for a 4 star price. We did feel like we got what we paid for and that was satisfactory for us. We felt like the room was clean and well maintained. The pool was clean and secure. It was conveniently located. We didn't eat the breakfast buffet because we had an early embarkation time. Now, for why I wouldn't use the shuttle service. When we made our reservations, I reserved the cruise and stay plan..which includes two persons and there is a $12 charge for each additional person. When I asked how they arrange for the shuttle, the lady on the phone initially told me to just let them know when we checked in what shuttle time we needed. However, when we checked in, the earliest shuttle time was 1030am...which was our embarkation time. Though we weren't penalized in any way, we had purposely scheduled and early embark time so that we would have more time to enjoy the ship. It would have been nice to know when we made the reservations that the earliest shuttle time starts at 10:30am. We would have most likely made other arrangements. You are put on a list with all the other cruisers and are told to be at the office at your appointed time. We figured we needed to be there early, so we were there with our cruise bags 20 minutes before the shuttle. There isn't a first come loading plan. There doesn't seem to be any order to who they take first. We ended up being the second shuttle and got to the port at 1130. Our BIG problem was coming back though. They told us to just call the shuttle service and let them know we needed a pick up. We waited an hour out in the sun for them to pick us up and it took three phone calls. After being the second and last group in the shuttle to be dropped off at the hotel, we realized one of our suitcases was missing and the driver had no idea what had happened to it. The lady at the hotel desk was as nice and helpful as she could be trying to contact the other guest who had ridden back on the shuttle with us...to no avail. We had no choice but to leave and hope they contacted us when they realized they had our bags. By the graceful eye of God, we received a call from a park and cruise location that someone had left our suitcase with them. We still have no idea how it ended up where it did because the nice family we had left a message with their home phone called us to let us know they didn't have our bags nor ever saw them.. The only thing we could think of is that the other family said there was another shuttle parked beside us and perhaps he picked it up. So, lesson for the day, make sure you see the bags on and off the shuttle and don't rely on the shuttle service. Give Best Western a try for the night's sleep..it was a good motel. However, consider an alternative shuttle service than the Cocoa Beach one they use. Hotel is good, shuttle service is not!

    5
    « best experience »

    Jamie K was awesome and took great care of us!!!! friendly and helpful. recommended great pizza place . Nice beach views and close to beach a short walk. great breakfast buffet.would stay here again definatly

    2
    « Beware - do not book through "getaroom" option and beware of this Best Western Cocoa Beach. »

    I love TripAdvisor but not the "getaroom.com" option. Our stay was to be for 4/8/16 & 4/9/16. We only stayed one night though. I have NEVER written a negative review and have always had great experiences with the Best Western chain, until this trip. I honestly feel that travelers should be warned about this hotel and the getaroom option for booking. . Our trip goes like this: We were tired when we got to the Best Western Cocoa Beach and we went to eat after taking our bags up to the 2nd story street front room. We didn't even look around because we have always had very clean and nice rooms at Best Westerns. We just sat our stuff down and did not even turn the light on, then went to eat. When we got back to our room after eating we looked around at the room and discovered a "thing" maybe a bluetooth speaker left behind from previous guest? (Will try to post pictures) It was laying between the bed and air conditioning unit in the room. It was covered in what appeared to be dried vomit. We turned on the lights and there were huge red stains on the carpet that stretched from the bed to the door. We did not want to take our shoes off. The landline phone was not working and the internet did not work. I called from my cell phone to let them know and they said they knew there were problems with the internet and were working on it, but they were unaware of the phone being out of order. They were going to send someone to fix the phone but no one ever did. I didn't even care about the phone anyway as I had my cell phone. I went to the check in desk to speak to someone in person and told them of all the nastiness we found and that I was not trying to make a scene or cause trouble but thought they needed to know about the room. I had used a garbage bag for a glove and carefully picked up the vomit covered thing and took it with me to the desk to show them. I asked for another room. I was not angry, loud or irate and I really thought I was very pleasant, especially considering all that was wrong. I just wanted to let them know so maybe next time housekeeping could do a better job and we just wanted out of the room. The lady who assisted me was very nice, the man working beside her (maybe her manager?) NEVER made eye contact with me and picked up the phone and called someone. He gruffly said, "You need to go check room ###, there's a lady here with concerns about the cleanliness of her room". It was obvious he was aggravated that I even came to the desk. They said they did not have another room we could move to but they would have someone come clean the room (at 9:30/10:00pm!). This room did not need a simple cleaning.....it needed deep cleaning and who wants wet carpet in their room? We were tired from traveling all day and really wanted to rest as it was getting late. There was no telling how long the "cleaning" would take. A lady from housekeeping came to look at the room and said that the room should never have been rented out in the condition it was in. At least he beds were clean so we slept there for just one night and canceled the rest of our reservation. (one bed was high or tall and one bed was low or short but they were clean). I was told they could not refund our money because we didn't book directly through Best Western. They did give us a voucher to use in the future at any Best Western but the value was nowhere close to the amount we actually paid for the room. I understand they could not refund both nights and did not expect the whole amount since we did sleep there the one night. We just lost our money.. I would have thought they would have given a voucher for at least the amount of the one night we lost due to the nastiness of the room. Nope. When we were home I called "getaroom" customer service and spoke with a lady named Kim. I told her of what had happened and she said she would contact the hotel and see what she could do. She was to email or call to let me know what she found out. I have heard nothing AT ALL. Had they made an effort to make this right, I probably would not have even spoke up about this trip......I would have kept it to myself. It has been almost a month and NOTHING. BAD business, BAD experience. Shortened trip. Lost money. Lost respect for a hotel chain that we loved previously. The good point: The pool was nice and it was only a few minutes walk to the beach. Some members of the staff were nice. We were granted a (small) voucher for our trouble. That's it. A message to the manager.--- No need to respond to this as I have read your responses to others who left bad reviews for your hotel. You can not blame me for not trying to resolve the issues while there, because I did try. I left there feeling like I was a nuisance for letting someone know there was a problem with our room and wanting another room that was clean. I wish I had read more of the bad reviews before booking.

    2
    « Wanted to love this place »

    First off, trouble finding Lobby. It's across the street from hotel. Rooms are old and stale. We stayed oceanfront and best thing about this was the view. Beds are uncomfortable! Pool was so loud and over-crowded with screaming kids. Had to walk quite a ways from our room to breakfast buffet. Very loud at night. Staff was fine but this hotel in need of a serious update and make-over. We planned to stay 5 nights and left after only 1 night. We left and went to Hampton Inn!

    5
    « Paula is the BEST!!! »

    This hotel is close to Cocoa beach and good restaurants. Nice firm beds and amenities but the best part is PAULA the bartender. She is fun and makes drinks juuuust right! Very easy going and funny!! Great times!!! We had just one overnight stay to catch a cruise next day but it seemed like we had a full week. Would recommend!

    5
    « Great place to vacation »

    After a long day of travel and booking mishaps at another hotel chain, we went to Best Western at Cocoa Beach Florida. Tatiana, at the front desk, was extremely helpful and understanding, and went above and beyond by upgrading us to an ocean view suite. It was large and comfortable with a view, and sounds of the ocean, right outside the patio door. It is next to cocoa beach pier with great fishing (rented poles and no license required), restaurants, and rocking chairs for relaxation. Lots to do. Kennedy space center is due north (visible from pier) & surrounded by Canaveral national seashore and Merritt island wildlife refuge. Other area standouts include Viera wetlands for birding and sunrise walks at Laurie Wilson Park on the Beach. Finally the hotel offered free Thursday evening happy hour & free daily breakfast. Our stay was excellent, staff was great. Will definitely go back, & next time schedule with a launch from Kennedy space center which we could watch from a rocking chair on Cocoa Beach Pier.

    4
    « Relaxing time! »

    We arrived late and had a fantastic check-in experience with Jamie. She was very friendly and accommodating to our requests. Our room was #302 and it was in the building closest/on the beach and had a balcony with a beautiful ocean view. Breakfast was standard for BW, kids loved the pool. We will be back!

    4
    « Fun times »

    We travel quite a bit and often out of the country to some remote places with our 3 kids. However this trip it was my hubby and I for our anniversary. We were upgraded to a suite with an ocean view which was awesome. ROOM - older but clean. Bed linens and towels newer. Fixtures newer. A few minor issues like the one closet door was off its track so would not slide easily. Sliding glass doors needed adjusting as well. (Again minor issues that had no affect on our stay) Refrigerator kept everything nice and cold. LOCATION - in the middle of things for Cocoa Beach GROUNDS - very clean POOLS - only went in one but both were clean with ample supply of towels BREAKFAST - adequate amount of foods offered. Would have liked a little more variety such as the 2 flavors of yogurt and same type of potatoes. Pancake maker was nice but missed a waffle maker. STAFF - minimal encounters but when we did very pleasant and efficient

  • 5
    « Great vacation!!! »

    This is our 2nd stay in 10 months! We love the ocean front rooms, walkway to the beach, hot breakfast, pool, comfortable rooms/beds,close proximity to the pier and great staff! Easy check in and much improved WiFi. We will be back again for sure!

    5
    « Nice Experience »

    This Best Western is in a great location--right on the beach and walking distance to the pier. Rooms are very nice--our section may have been a little older, but it is very well maintained, clean and nicely decorated. Very pretty pool area. Convenient parking. Great breakfast.

    5
    « Great Location »

    Close to beach and Cocoa Beach Pier. Easy drive to KSC. Great for staying at before a cruise from Port Canaveral. Complimentary breakfast and wi-fi were very good. Pools on property are nice to relax at as well.

    4
    « Great Time »

    I stayed at the Best Western from April 17-21, 2016. After a crappy travel day I was greeted at the front desk by Tatiana. She was very pleasant and when she saw my room wasn't ready was able to work out an upgrade with a manager to an oceanfront room. The room was nice. Had a great view. The balcony was a good size. I even watched the sun rise every morning from my bed. Paula at the pool bar was wonderful. She even showed me around to some of the local bars one evening. Had a great time. She also hooked me up with a cab driver to get me to a vacation club presentation (no I didn't buy). Definitely stop by to see her. This hotel is close to the pier and a lot of restaurants. Great views from the restaurant on the pier and the tiki bar at the end of the pier. Also there is a grocery store across the street. It is a very convenient location. I would definitely stay there again. If you do go I highly recommend an oceanfront room.

    5
    « Friend's Wedding »

    Welcoming Staff. Overall great location and experience. The pier is just in front of the hotel. So much happening in that area. Stop by and see Paula at the bar! She makes the best drinks. I highly recommend the "mermaid Water"

    5
    « Jamie at the front desk was excellent. She was very helpful in getting our room ac unit replaced in a timely manner. »

    We will be back thanks to Jamie at the Best Western in Cocoa Beach Florida Our AC was broken & she had it replaced within 15 mins of the report & discounted our rooom raye for the inconvenience. She gets a 10 from us.

    2
    « Different from the picture !! »

    They show a terrific picture from the hotel right on the white sand beach ! But in fact they send you to an annex building nothing to do with the picture they advertise! I felt a little fool when i book one thing and reveived another much worst! Never boom this hotel again !!

    4
    « Family vacation »

    Although the area is a bit run-down, the hotel was very clean & comfortable for our family of 6. The beach is gorgeous although it was windy & rough seas during our stay. Great location to enjoy the Kennedy Space Center & then move on to Orlando. The restaurant at the hotel was Excellent! check in & out were efficient & the staff is very helpful.

    2
    « First poor review of Best Western Cocoa Beach »

    This is my first poor review of the Best Western Cocoa Beach. We have been coming here at least once a year sometimes twice a year for over 10 yrs. It has always been a number one pick for mine and my husband's families. Until today, our last day here this time when we were told our children (aged 13yrs (autistic) aged 6yrs and 17mths) weren't allowed to play with their chalk even though they have done it ever time we have come. Very disappointed :(

    5
    « Wonderful place! »

    Todd helped us after our horrible experience at another hotel about an hour away. He was very kind. We got upgraded to a ocean view room on the side of the building in the back. It's CLEAN! I feel safe having my 7 year old stay here! The walk to the beach is great also! Very peaceful,helped relieve the stress from our night. Will definitely stay here again! Did I mention it is clean? Even the parking lot is clean, no trash laying around. Best part was we got off the elevator to see the security guard walking the hall. She was very nice also!

  • 4
    « Clean and comfortable »

    The room was spotlessly clean and the bed was really comfy. The room was well equipped and it was good to have a proper refrigerator. The decor could have done with a bit of a freshen up - the room was on ground level and there wasn't a lot of daylight. An ice machine was just found the corner and that was very handy. The door was very difficult to open from the outside and even more difficult to open from the inside - probably because of the humidity causing the wood to swell. The pool was lovely and quiet when we were there - and nice and warm too. The staff were all very pleasant. We would use this hotel again.

    4
    « On the beach »

    Great place to stay on the beach. Tower worth additional money. Look for other restaurant options. The food and service at the sports bar across the street were fine. Don't bother with attached steak house.

    2
    « First poor review »

    Made my reservation through the Govt DTS. Called and verified my room two weeks in advance for myself and another traveler. Upon arrival we were told that the rooms identified in the system were now not available and were provided street level open to the parking lot rooms. Walls were paper thin, no workspace available and the people above partied until 3:10 am. Called the front desk and were told that they were part of a wedding group and were checking out the next day. Didn't help me that night. My other traveler told me that she did not have a bathroom door in her room. The following morning I expressed my concern and was told that was all they had. The front desk was apologetic but not helpful. I even offered to pay the difference between perdiem and any other room but to no avail. I really can't say anything nice about the rest of the hotel or it's amenities as I checked out the following morning and went elsewhere.

    5
    « short gateaway »

    This was my third stay at this Best Western, but one of you staff members made this one different. Sarah, the lady from the front desk, was superb. She was friendly, funny, and professional. She answered my questions patiently and even enrolled me in the best western membership program. Even though it wasn't my first trip to Cocoa Beach, Sarah helped me find some cool things to do. She recommended Golf N Gators, where we had a great time! She made this hotel stay turn into a great experience. I hope Sarah will be recognized for ther great customer service skills by the management team.

    4
    « Almost perfect! »

    This hotel is in a fantastic location. I could not ask for a better view. We had 3rd floor (which is really the 2nd floor, and 1st floor of room), middle (room 305). The scenery was fantastic. The beds were comfy, and the water pressure in the shower was great! The rooms do need updating - they are very clean, just outdated. They are on the smaller size, but were adequate for our 4 night stay. Free parking was great... Free breakfast, too. However, after 4 mornings of the same powdered eggs...I was ready for a change. There really isn't much for a diabetic to eat that is palatable. The eggs were off tasting, the sausage was ok, and the hardboiled eggs were ok. Coffee was strong, and hot. Manager's reception on Thursdays was nice - chips/salsa, beer/wine, and a few other snacks, too. The pools are tiny, but the ocean is RIGHT THERE! The staff working the breakfast room was kind, efficient, and friendly. Lobby staff was fantastic. We checked in late at night, checked out early in the morning 4 days later. Both experiences were great. Tatiana was a pleasure! It was a quick walk/drive to anywhere in CB or PC...loved the central feel of the hotel! Overall, I am so glad we stayed here, and would gladly do so, again...just bringing more of my own breakfast offerings.

    5
    « Sherry Sublett »

    I loved this hotel??! Great location! Almost like having an apartment by the beach! Lots of great restaraunts close by too! The hotel staff really takes good care of their guests. The beach is so close I walked about 7 miles every morning while watching a beautiful sunrise!

    4
    « Quick girls-get-away trip! »

    Best Western in Cocoa Beach actually has three buildings. You have to check-in at one place, and then they tell you which building your room is in--they provide a map and sufficient details. This was not a hassle. We stayed in the suites building and it had everything we were looking for: close to the beach, a pool, free WiFi, and a continental breakfast. Breakfast was perfect, everything was tasty. The staff are very friendly and you can't beat the location. Complaints: Air conditioning is seriously old and is very loud. Bathroom fan is very loud. Suites come with a kitchen, but not a stove/oven...just a microwave, fridge (very handy, sink, and a few utensils. Overall, this was a great place to stay. The rooms needs some updates, but I would definitely stay here again.

    4
    « Beach Trip »

    My daughter and grandchildren went on this beach vacation to celebrate our birthdays. We arrived late after traveling from MI on a late flight. Todd checked us in and was very friendly, giving us an upgrade to an ocean view room. It was our first trip to Cocoa Beach and made our stay even more special. Thank you Todd!!!

    3
    « Spring break family vacation 2016 »

    Stayed at the best western cocoa beach hotel.. Just an average hotel. Next to the pier..This hotel has like 3 different buildings that are not connected. Pool is in the middle ..only suggestion I have is ask for oceanfront.. That will be your best view of the beach.. If you want there free breakfast you have to walk outside your hotel.. Oh and the lobby to register is not even connected to your hotel which I didn't like.. It was a walk.. Didn't even think the people that worked there were that friendly.it was like you were a bother to them...To be honest wouldn't stay here again.. Hotel is nothing to get excited over.. Overall we had a nice time but for what we paid could have stayed somewhere nicer.. The only thing I did like was the steakhouse connected to the lobby there food was good. The people there were nicer then the front desk in the lobby.

    4
    « Great Location »

    This hotel is in the middle of Cocoa beach. Has about 5 buildings with a walkway to the beach. It is right next to Cocoa Beach Pier. My only regret was we only had 1 night to stay. I would stay at this place again. (but with more time to stay :-)

  • 4
    « Great visit! »

    The hotel was close to the beach and affordable. We enjoyed free Thursday evening snacks and drinks. The staff was amazing. Paula was so nice. We hope to go back and she her again. Michele at the front desk was so helpful. There was an issue with our reservation due to booking indirectly. She was fast and efficient. We will be back. Front desk gentlemen offered extra help when I asked a question. Paula and Michele given the property a positive view.

    4
    « Honest Review »

    Old and outdated rooms but kept very clean. Beds were comfortable but found the sheets and blankets a little rough/worn. Wakened at 2:00am from people partying on their balcony. This did not last long and can be expected anywhere which is why I travel with earplugs. The staff here are very friendly and helpful. Every morning we had a great breakfast with lots of variety and fresh fruit. There are two breakfast rooms allowing for more tables and less crowding. This hotel is in a great location just steps away from the beautiful beach. I would recommend this hotel and would stay here again.

    5
    « Best beach place »

    Best Western Cocoa Beach Hotel and Suites has everything - perfect location, helpful staff, an outstanding restaurant - and did I mention the location?? Right next to the Cocoa Beach Pier, within viewing distance of Kennedy Space Center (hotel staff spread the word of a rocket launch so we were on the beach at 4:43 with thousands of others to watch - very exciting!). We had 3 teenaged sons with us who used the work-out facilities - and again, loved the location next to the pier and volleyball beaches!

    3
    « Nice »

    Not to shabby. Comfortable beds. We stayed in a full ocean view on the 8th floor. The view is what made this hotel for us. The breakfast is what is the worst. Having stayed at other BW's that would change out the hot foods for bacon at times we were very disappointed in this ones breakfast. Free is included in the price of the hotel .. So it needs to be changed up. Other then that.. Pretty nice place for the value.

    4
    « Short stay in Cocoa Beach »

    Stayed 2 days mainly to visit the Kennedy Space Centre. Enjoyed the Cocoa Beach area. It was during spring break so lots of families, made it feel a friendly area. The Cocoa Beach Pier was at the end of the street.

    4
    « Nice hotel for the price »

    The hotel is nice. It was also right on the beach near the pier and it is not far from Cape Canaveral. So the location is pretty good. The room was a good size and felt clean. I would stay there again. The only complaint was that the room seemed a little musty. But it was not to bad.

    5
    « Excellent hotel for pre-cruise stay »

    We stayed one night prior to our cruise. The hotel was an easy 45 minute drive from the Orlando airport. The location was great, only steps from the beach and the our young children (3 and 5) loved the heated pool. The rooms were clean and comfortable. The hotel staff was welcoming and arranged for our shuttle service to the cruise terminal. The shuttle service required a 15-20 minute wait but overall was a convenient and affordable way to get to the cruise terminal.

    5
    « VERY PLEASED »

    My husband and I were traveling with our grandkids 4 and 10 had booked this back in Jan. 2016 had no idea what I would be getting but asked for a ocean view with a balcony. When we arrived we were all very pleased our room was just what we asked for and was very clean. Went to the pool after we got settled and went to the pool bar. This very SWEET person named PAULA said she just closed out her register BUT would make us a drink anyway and we could pay the next day PAULA took our room # and name and we went back the next day to pay her. We have never been treated so good it was just like having family there PAULA informed us of things to do places to eat and was the kindest person ever when you are away from home and you don't know anyone and someone makes you feel as comfortable as PAULA made us feel it was very special. PAULA will be a friend for life....10***** rating

    4
    « great stay before the cruise »

    We decided to stay overnight in Cocoa Beach before we left on our cruise. We checked several places but found that the Best Western had the best rates plus we could leave our car and they drive us to and from the Port. It worked out great and we will do it again. Our room was clean and there was plenty of parking available. The complementary breakfast was better than norm that you can get at other places. The staff was very friendly. The pool looked nice however we chose not to go in.

    5
    « Pre Cruise stay »

    We were looking for a motel close to Port Canaveral for the night before our cruise. This motel was very nice and included a breakfast that was really good. The hotel also offered a discount for parking fees at port canaveral.

  • 4
    « Great location! »

    Location of this hotel is great right down from the Port if you're going on a cruise . The restaurant outfront the Backwoods Steakhouse was excellent. My only complaint was the room had a definite mildew odor and it was kind of noisy with people leaving early and clunking their suitcases down the sidewalk that was a little annoying .

    4
    « Location, Location, Location »

    Great location yards away from the ocean and beautiful beach The Coco Beach pier is very close by close by restaurants, gas, and grocery store Close to the port for cruise ships fishing eating the beach is very clean awesome views of the ocean

    4
    « Older and a mashup of a few hotels, but in decent shape »

    The room had a kitchenette. If you're bringing kids or eating cheap, it's the way to go. I made the mistake of wanting this hotel during spring break, so I paid, what I consider, 50% too much for the quality. But it was the only rooms available in Cocoa Beach. The room was basic and outdated, but at least I overpaid. The pool and bar area was nice. Service was quite good on the limited basis I used it. The beach was a bit of a hike (about 1/8th of a mile from our room). But there are closer rooms available.

    3
    « Outdated but... »

    The front desk staff allowed us early check in as we had driven all night. They were nice. We had to call for towels and bedding for the pull out couch but both delivered very fast. We even called for a roll away bed and they delivered at no charge but the guy got a bit snarky with us when he dropped it off. Breakfast was good (kids love the pancake maker). The rooms are outdated but they were clean. There was plenty of pillows but not enough blankets. All in all, the views made the high price tag hurt a bit less.

    5
    « Great time »

    This hotel was well worth the money to stay at. Beautiful views, close to many local attractions and the beach. Staff was extremely helpful and the grounds well taken care off. The breakfast was excellent.

    2
    « Not Even Worth the Low Price »

    There are too many other hotels for just a few dollars more that I wished I would have stayed at. We stayed in one of the rooms on the two story buildings with an outside entrance. I looked like an old motel. The rooms were very old. Even though they had been remodeled it still smelled musty, the floor creaked, the bathroom door didn't close all of the way and the air conditioning unit was loud. The breakfast in another building was poor. The bananas were so green they couldn't be eaten and the coffee was pale and watery. The breakfast room was incredibly busy during the entire breakfast period. The beach was a long walk from our building. Some of the hotels within the Best Western complex were much closer so if you absolutely can't find another hotel, ask for a room closer to the beach.

    3
    « Hospitality »

    We spent a weekend in March at the hotel. Weather wasn't the greatest but Paula the bartender made up for that. She was friendly, a great ambassador to the area pointing out all the best places to visit. Great personality made every guest feel special, Especially the little ones who were there for their spring vacation. She made them special "cocktails" with whipped cream and you could just see the delight in their eyes. She's a keeper

    3
    « Good Location/Outdated Rooms »

    Rooms were not overly clean and very outdated. Hallways and elevators were dirty never vacuumed. Great location close to everything, right on the beach, two pools, very clean but small. Lobby staff was very helpful!

    4
    « Va-kay for me and the hubs »

    Look I had a great time here. It was right on the beach as I asked on the 4th floor so great view. I didn't smell mildew or anything weird from the ocean like a few reports stated. The bed was comfy and clean. The food in the morning nothing fancy, but warm and saved us a few bucks so that's cool. We WILL come back next yr with our kids and stay here again for sure.

    5
    « Great value! »

    Super clean! We looked hard at the room, lobby and breakfast area... all were very clean. 2 pools, direct access to the beach, breakfast included, nice helpful staff. Stanley at the front desk went above and beyond to help us and make us feel welcome. My only complaint is that the bed is a little firm for me. They don't have the best mattresses, but the pillows were fluffy, sheets were clean and quality. Excellent value for the money. Great experience! Would love to come back and stay here again.

  • 5
    « Best western cocoa beachFL »

    Great suites with fantastic ocean view. VERY clean and amazingly helpful staff. Worth paying the extra. A bomus seeing Cape Canaveral in the distance as well. Great location. Restaurant was excellent - both food and service

    5
    « Nice Getaway! »

    Had a great time with family, Staff was courteous and friendly. Pool and grounds were clean (and cleaned Daily). short walk to beach and Cocoa Pier... Kids had a blast collecting shells, swimming in the ocean and pool. Cant wait to make this a yearly escape.

    4
    « Great place to stay before a cruise »

    We stayed here on the Friday night before our cruise. It was Easter Spring Break week and the town was sold out. Glad we booked in advance. We were in building C closest to the beach. We were first floor, which meant that lots of people walked past our room on their way to the beach. Not that there were any issues, it was just something that surprised us as we had our drapes open. The Pier is just a short distance from the property. There are five buildings and all of them have to go to one building for the free breakfast. Plenty of space, two dining areas, never felt crowded, good selection. Pancake machines. The room was older, but in good repair, like I said we were just there for the night. Close to a Publix across the main street for groceries. Safe area. Beds were very soft with four pillows.

    5
    « perfect vacation spot »

    The room was nice, beach was fabulous, and they had one of the best breakfast buffets we have ever had. This is our 2nd stay here & we would recommend again. The steak house next door was also fabulous, our waitress was awesome!

    4
    « Family beachfront vacation »

    Rooms are a little outdated but very clean. Enjoy sitting on our balcony in the morning and evening listening/watching the ocean. The staff is very friendly. We love the beach of this hotel. Its very family like and not overly crowded.

    4
    « Spring break visit »

    This was a one night stop before our cruise. We did not get the best room as far as an ocean view. Room was a Gardenview but could see the ocean from the pool The room was a short walking distance to the ocean and the pier with lots of things to do and see. Overall for the price and lication was a great choice.

    5
    « Great service, great location »

    This Best Western has kept the premises updated and the rooms are comfortable. This location is close enough to the pier to enjoy the food and beverage without getting in your car. The breakfast is very good and the breakfast staff is the best! Thursday happy hour is a nice chance to meet the staff and enjoy an adult beverage as well as hot and cold appetizers.

    4
    « Wonderful va ation »

    Wonderful vacation spot! We try to come to cocoa beach once every couple years as it is our favorite spot! First time at this hotel and we will definitely definitely definitely be back. Staff was amazing and the room was amazing. We will definitely come to the best western next time as well!

    5
    « Amazing place »

    This was our third time staying here and we will continue to come back every year absolutely love everything about this hotel. Starting with the manager Jamie always makes us feel at home and welcome remembers our names when we walk in even after a year. Our room in the tower building has a beautiful view of the ocean and pier. Our maid Patricia was always friendly and smiling gave us great service including beautifully folded towels every time she cleaned the room. The pool was always really warm and very clean love to swim in it every day The location is excellent you can walk anywhere to eat at least 12 different restaurants and grocery store right across the street couldn't have been better. Highly recommend this hotel looking forward to come back again next year.

    5
    « Wonderful Stay at BW »

    We took our teenage son and friend on spring break and stayed in the five story suite building. I attached a photo of the map of the BW buildings that will give you better idea of the rooms. The suites have a big king room that has a balcony overlooking one of the pools and the front room has a kitchen with big fridge and microwave and a couch that pulls out. It was perfect room to give us some privacy and boys had pull out. I am giving this a five for the following reasons: -Service was amazing. We had one small maintenance issue and needed a few extra pillows and then some extra towels....each time we called, we had someone at our door within five minutes or less....it was really impressive and they were so nice -Jamie, an asst general manager working at front desk, is a very friendly person who is genuinely interested in making sure your stay goes well. -The morning breakfast is served on the first floor of the Suites building and is a really good breakfast with nice variety. The ladies working the breakfast were very friendly too and they do have brown sugar in back for oatmeal. -The bed was not too soft and not too firm, and we both slept well. I tend to go for firm, but the bed worked fine. -The bathrooms are pretty small (cozy) but water is hot and shower has pressure. Plus air vent in bathroom to keep things from fogging. -AC is not window units and can be controlled by a real temp gauge. Love that! -Location is amazing, especially if you like to surf as the pier is right there as you enter the beach....and there are several entrances to the beach. Beaches are very wide and water was warm this time of year. A few suggestions for Cocoa beach -go to Ron Jon surf rentals and rent beach bikes for day at 10 each. These bikes are amazingly comfortable and fun on both road and beach. They also give you a lock so you can cruise around for the day -Florida Fresh Grill is rated number one for the right reason o trip advisor. The food we ate was fantastic. -across the street in the publix shopping center is the restaurant Called Barcelona. We enjoyed having a change of pace with some good Paella and Tapas -If you happen to like stand up paddling, there is a shop called EPIC Boardsports that is amazing and you must check it out. -The bar and restaurant at the pier has happy hour from 4-7 and you can sit up there and enjoy half price beers and wines while keeping cool under fans and having open window access to view the beach.

  • 5
    « Friendly staff and close to everything! »

    My 2 children and I stayed here for 3 days and had a wonderful time. The check-in and check-out staff were efficient and super friendly. We stayed in an oceanfront room, which had a private balcony and a full view of the beach. We even got to see a rocket launch one night from Cape Canaveral! I probably would not have been happy in one of the other buildings, as there is only one with oceanfront rooms, so be careful what building you book in. The breakfast was pretty good, considering how many people were there. They had cereal, milk, juice, coffee, eggs, sausage, muffins, bread and english muffins, pancakes, fruit, yogurt, hard-boiled eggs, oatmeal, a microwave and toasters. These were continuously filled during the breakfast time. We didn't swim in either of the 2 pools. They looked small, but clean, and I'm told they are heated. The beach was great for boogie boarding and skim boarding, which my kids did for hours at a time. There is a charming gentleman, Herman, right at the end of the walkway to the beach, who will set up 2 chairs and an umbrella in a great location for $20 a day. It is adjacent to the Cocoa Beach Pier and many of the area's restaurants. The room was clean and everything worked. I had a relaxing time and the kids had a blast, so I'm happy!

    3
    « Great Location, dirty hotel »

    The best part of this hotel is the front desk staff, particularly, Ms. Jamie, from Rhode Island. She was lovely and efficient as we checked in. The building in which our room was located was on the beach, Great. But both the room and the building were very, very outdated and musty. One of the deck chairs outside (room 704, I think) was covered in bird feces. The room was damp the entire three nights we were there. Our clothes would not dry. The common areas--hallways, elevators--were filthy. We never ate at the hotel. In summary, the location was great. The physical plant and accommodations and accessories were worn and tired and unacceptable, not what we are used to when we travel. But, we were wedding guests, so we were stuck with this hotel. At least the wedding (held elsewhere) was wonderful. So, all was not lost that weekend.

    5
    « Convenient for the beach »

    Convenient for the beach, the pier, and to watch any rockets taking off from Cape Canaveral. You can hire seats, surfboards or have an ice cream from the ice cream shop. Have a cocktail on the pier or eat at the tiki bar. The Coconut beer battered porawns are delishhhhh.

    4
    « Good poolbar »

    Coming from the cold northeast we wanted to spend as much time outdoors as possible. Paula at the pool bar was amazing. She made great drinks and had good advice on where to go and what to do. She was very friendly and happy to greet us every time we went to the pool. When the towels where gone she got right on the phone and asked for more towels for the guests.

    3
    « Right on the beach, can't beat that! »

    This hotel is on the beach, next to the pier and within walking distance to several great restaurants and bars. There is also a full buffet breakfast included. The resort has two pools but only one was functional. The other was closed for repairs. The one we used was heated and had a bar, a nice convenience. The rooms were average for a beach hotel. They could use a little Clorox in the corners of the bathrooms but at least there was no sand in our room. We were also able to check in early, a great benefit.

    1
    « Dirty outdated room would not stay again!!! »

    Room 1407 Chair and ottoman had big stains, carpet stained, worn and dirty. Mattress was very uncomfortable, had stains all over it. Toilet kept splashing out on floor everytime another person below us flushed the toilet and water all over bathroom floor. Big gap under door in room 136 had to put a towel under door to stop bugs from crawling in, found a cockroach crawling across floor. Door wouldn't open and close properly. Hotel in desperate need of renovation and repairs. Pool was closed Wednesday before Easter when hotel completely booked and it was only worked on for less than a hour but closed all day and night.

    4
    « Nice hotel, close to everything. »

    We arrived early, had not issues having them watch our bags while we went to lunch. Had our room ready early, which gave us plenty of time to relax at the pool and meet the best bartender ever - Paula. She told us of the places to go where the locals hang out, which is what we enjoy more than the tourist spots.

    5
    « Terrific stay »

    The location of this hotel cannot be beat! Close to cruise port. Excellent access to beautiful Cocoa Beach. Great breakfast daily. Older hotel but very clean. What makes this place such an awesome facility are the people who work there. From the friendly bartender at poolside to the check in staff. They go above and beyond. Special kudos to Todd and his able assistant Jaimee. Todd helped us arrange transportation and tickets to the Kennedy Space Center, transportation to and from our cruise, transportation to Orlando airport and even supplied us with stamps for free so we could send our friends a postcard as they were unable to make the trip due to illness. We had a late flight out after our cruise returned to Port Canaveral. The staff allowed us to store our luggage and use the pool facilities for the day so we wouldn't have to wait 8 hrs at the airport, for which we were very grateful. All staff look like they really enjoy their job and they make sure their guests are well taken care of.

    3
    « Sarah is great »

    Hotel costumer service was wonderful. We booked the trip last minute, and Sarah went out of her way to accommodate us. She moved things around and got us in for two nights. Other than that, the walls were almost as thin as the toilet paper.

    4
    « comments »

    this hotel is great to stay at they have access to the beach and is close o sopping if you like and they serve a great breakfast daily rooms have been remodeled which allows for more room to move around in

  • 5
    « Paula »

    Paula was about the second person we met at the hotel and she instantly made us feel welcome and told us about places to try in the area. We took her recommendations and they were fantastic!! Had a great time!! We saw her the next day and she made a point of asking how our vacation was going. She took a genuine interest in us!!!

    3
    « My review »

    2 of the employees went out of their way to make my stay much better. Mike & Franklin brought ice to my room due to the fact all ice machines were totally empty. Both were very personable & Professional

    2
    « Would not stay again »

    Hotel is in need of a serious update. Overall felt dirty and extremely outdated. One elevator and one ice machine for 5 floors. Stayed in a family suite and the bathroom was so small that at 5'3" I could touch both sides of the wall with my arms outstretched. One person at a time. Balcony was in need of repair and had bird droppings all over. Trash cans were small and so old they had rust on them. People would pile trash bags outside of there rooms. Fridge did not keep things cold. AC unit was located in the kitchen area ceiling and was so loud you couldn't hear if you were standing under it. No USB ports. Breakfast was just okay. No variation so after a few days it gets old. So busy, more like a feeding troft than a relaxing area for breakfast. Several buildings eat at one spot.

    5
    « Beach stay »

    wonderful views short walk to beach and pier restaurant. many attractions, shopping near by. fishing off the pier was fun didn't catch anything. watching the young on surf boards and playing in the waves

    3
    « ????? »

    The front desk staff: Stanley, Michele, Tatiana along with Nick, another hotel staff member, were more than willing to bend over backwards for their guests. All four were fun, friendly, kind and very good at their jobs. The lobby, which always housed fresh fruit and coffee, was clean and bright. The grounds along with the pools were beautiful and well kept. I cannot say that about the tower part of the hotel in which I stayed. It was noisy and truthfully, not so clean. My room, on a scale of 1 - 10 regarding cleanliness, what worked and what didn't, pillows and bedding would be rated, maybe 5. I was not thrilled to have to walk two buildings down and one over to get breakfast each morning. Although, in their defense, with so many building, it might not be so cost effective to have breakfast served in each building. That being said, it still wasn't the best set-up. And I'm not sure how to fix that. Beach and pier access was great.

    4
    « Jamie at the front desk was sooooo helpful. »

    Hi. I had just gotten over a 2 week flu, after having taught middle school Art before Spring Break, and I was simply delighted with the welcome I received from Jamie at reception upon my arrival. The hotel was clean and comfortable, but overall, it was the great welcome I received at the front desk from Jamie which initiated a positive start for this journey. I will stay here again. Thank you.

    3
    « Ordinary, but convenient beach hotel »

    Property on the beach is a plus and it is located convenient to local dining/entertainment venues. Two pools. Comfortable beds, good size room, but will not opt to stay there again. Bathroom space very very small/cramped, no place to put personal toiletries. Bring your own toiletries as there is only soap and shampoo provided by the hotel. Quite noisy with luggage and housekeeping carts rolling down paver-style walkways. Thin walls so noise from adjoining rooms makes you feel like you have unexpected/unwanted roommates. Just average; pricey for quality of accommodations during "spring break" beach weeks.

    5
    « The Best hotel in a Month »

    We Stayed at the Ramada in Orlando which we did not like for a week then travelled to the best western in coco Beach what a shock the different. I would like to say what a brill hotel, this is from the minute we arrived we were made to feel welcome the staff were so friendly on reception. We up graded to a balcony room 710,and 709 they had plenty of room in them in room 710 we had microware rings toastier which we used.The rooms were spotless I could not fault anything the view the breakfast was hot and plenty of it eat as much as you wanted. I left my wallet in safe box and they even sent it back to me, which I must thank Jamie and the girls at reception I got it today in the post. Then we when on a cruise from Miami for two weeks round the Caribbean but still enjoyed the best western more than the Cruise. Paul Edwards Blackpool, England.

    3
    « Johnnyboz »

    The hotel was clean and comfortable although the building was showing its age. The facility overall could use some cosmetic improvements and some updates. The breakfast was well presented each morning and the food was fresh and plentiful, scrambled eggs and sausage every morning along with fruit, cereal and pastries. The pancake maker was great simply push a button and you have 2 freshly made pancakes - magical. The staff was helpful of special note was Paula the bartender at the pool bar. She was very attentive and a joy to converse with. She also shared her inside knowledge of the Cocoa Beach area to give us some great leads for meals and activities.

    4
    « Great value and excellent location »

    We visited this Best Western for four days three nights. I normally stay at Hilton Gardens or Holiday Inn Express' so I was a little apprehensive about staying at a Best Western due to past experiences. The staff was really courteous when we checked in and they even gave us a key card to go to the pool and beach before we got to our room. The location is good. It's normally hard to find good places to eat but there are a lot of good places along N Atlantic (Izzys, Floridas Fresh Grill). This hotel does serve breakfast. It's not spectacular but it's is pretty good and it's FREE. Our room was clean as well. House keeping does a good job which makes up for the age of the building. The little kitchen had a full fridge and granite counters. The building we were in was located kind of behind another hotel but we were about 100 yards from the beach and had a view from our balcony. The hotel has 2 pools. The one seems to be more family oriented, but the other one has a bar. The bartender makes great margaritas and the chaise's are comfortable. I would definitely stay here again. Great location. Great service. Clean and comfortable hotel.

  • 3
    « A good deal for the price »

    Not a fancy hotel, outdated, but a good deal for the price. Great location, pretty clean, nice staff, decent breakfast, good price. If you want to stay at the beach but cannot afford the high prices of a Hilton the BW is a good choice.

    5
    « Great Hotel Stay »

    We arrived early and the manager Jamie, arranged for us to check in early. The room was clean, spacious and well furnished. All of the hotel staff was polite and cheerful. We are planning to come back again next year!

    5
    « Launch, Literally. »

    From the moment we checked in it was a perfect experience. Michelle at the front desk took great care of us. Our room had a beautiful view of the beach and it was right next to the Cocoa Beach Pier. Oh, did I mention the "launch" , we had a front row seat to the SpaceX launch. The room was spacious and very clean, comfy beds, fast internet and our view to a launch from the balcony. The breakfast was good and everything well stocked.You cannot go wrong at this property.

    5
    « Cocoa Beach Spring Break 2016 »

    Nice hotel directly on beach. Excellent location. Very nice deluxe room with beach front balcony. Great value for the price. Rooms are spacious with comfortable beds, also included fridge, microwave, coffee pot. Extra sink for family use. Breakfast was included, buffet style full breakfast. Will definitely return to this location.

    2
    « Old and run down »

    The people at the front desk were very nice ... Our room overlooked a parking lot with a semi view of the ocean . There were only a few thin towels in the bathroom and it was really old and dirty . The drain in the shower didn't drain. I wouldn't recommend this hotel for the price 289.00

    4
    « Close to Port Canaveral »

    We stayed here the night before we left on a cruise. The location was very close to Port Canaveral so convenient to get going in the morning. Room was clean. No bathtub which is not convenient for families with small children that don't yet shower. There are 2 pools: one was cold, one was heated. Nice access to the beach. The property is spread out between several buildings within 4 blocks. Had to cross city street to building with breakfast, but the road was not too busy. Breakfast was quite lovely. A nice start to the day!

    5
    « Oceanfront Hotel »

    Had an amazing time at this location. It is perfect for Beach lovers right next to the Cocoa Beach Pier and lots of restaurants and shopping nearby. Hotel has two pools and beachfront balconies. Free breakfast was delicious and they have two rooms for diners.

    4
    « Family Vacation! »

    This hotel has amazing views of the ocean! We had a great family vacation and lots of memories made. I didn't give it 5 stars because of the breakfast. They had the samething two days in a row I was hoping there would be more of a variety due to the reviews.

    3
    « Night before our Cruise. »

    They seem to be quite busy when we arrived about 7 pm, but check in was quick and easy. I looked for the least expensive way to spend the night before cruising, so I did book the Garden Rooms that are on the adjacent property. February is "in season" so we are used to hotel pricing then. The room was very basic and a bit worn, but clean. We were right on the beach, so it was a pleasure to get up in the morning for a walk. Their breakfast bar had a nice variety. The Best Western does honor the coupon for 40% Off Cruise parking at the terminal which was more important that a lot of perks at the Hotel.

    4
    « Amazing beach front views!!! »

    The room we stayed in was beach front with amazing ocean views. It was spacious with a king bed, desk/chair and sofa. Had amenities such as a mini fridge and coffee maker. The room was a bit dated, but well kept and clean. We really stayed here for the great view and private balcony. It was great for what we choose it for. Free breakfast in the morning was good.

  • 4
    « Overnight stop en route to the Kennedy Space Cente »

    This was an overnight stop en-route to the Kennedy Space Centre and it was absolutely perfect. It is a motel/hotel style accommodation, so typical of USA but was exactly what we wanted. The hotel is about 200 yards walk to the beach which is great if you have time to do a bit of 'beaching'. It is also very close to the pier which has eating/bar facilities. Breakfast was served in one of the blocks - the hotel is arranged over a series of block accommodation - and was absolutely adequate and we had no complaints. (You have to get used to disposable cutlery/plates in a lot of these motel/hotels but this is no problem as it seems to be the norm in the Florida area). We booked our Space Centre tickets through reception and a $5 discount is offered. This was a bonus because it was not until I enquired at reception how far the drive was that this was offered - although I think there is a note in the room about it. For memory I think the drive to the Space Centre is about 30 mins. The hotel issue vouchers to exchange for entry tickets at the Space Centre (no problem there). I suppose the only downside was that the air con was a bit noisey - but at least it worked. There is a launderette on site which we used and this was no problem - just ensure you have have enough change (I think it was about $2 but can't remember exactly). All-in-all I think it was a good choice, the reception staff were extremely helpful.

    3
    « Could have been much better »

    Me and my wife stayed here for 3 nights. We arrived late at night. Person at the front desk was nice and made it quick and easy to check in. We had an ocean view room. When we got to the room it was kind of small and not very cozy. The worst part was that our porch was full of bird crap. I guess they don't bother cleaning the porches. Our part of the hotel had an odd smell to it & was not very pleasant. Pillows are small and not very comfortable. We did however love the location and the ocean view and the Staff was nice and friendly

    5
    « Paula is awesome! »

    Paula the bartender at our pool was fun and took great care of us our entire stay. Very sociable. We will definitely come back because of her!! The rooms were clean and the restaurant staff was great. The breakfast was your typical hotel breakfast. I wish they had bacon!

    5
    « great stay at Coco Beach Florida »

    Loved our 8th floor ocean view balcony the room was nice housekeeping was great front desk at check in and check out was beyond great great location to many activities within walking distance and absolutely loved the Pier

    5
    « Great customer service!! »

    I booked our room for the wrong night (actually the prior night of our arrival), but Todd checked us in and gave a room at the same rate anyway. He also cancelled the charge on our credit card for the night prior when we where a no-show. My husband and I were very grateful and surprised at this generous service and forgiveness for my mistake. He could have charged us for both nights and he did not. We will definitely come back the next time we are in Cocoa Beach!!

    5
    « Excellent hotel. »

    Excellent hotel at a great location on beach. Great Service. We have been here many times and have always been very happy. We should see Space X launch easily from nearby Cape Canaveral on the beach which was awesome! Easy access to a grew surfing beach.

    4
    « Great customer service »

    Room was comfortable and clean. A bit outdated but okay for a night before a cruise. Breakfast was well done and food was hot and fresh. Very good coffee and orange juice. Would stay here again but a bit overpriced but is near the boat docks and they provide parking and shuttle to and from.

    3
    « No frills, great beach location »

    Wanted to spend a couple of days on the beach, but not break the bank. Decided on the Best Western Cocoa Beach. Many of the hotels around here are used by folks departing on cruises the next day, and as such aren't of the quality that some might expect. We chose a double queen room in the oceanfront tower, which had a great view. Very basic accommodations, but clean overall. Carpets, drywall, furnishings, door frames, etc we're worn and dated. The layout of the grounds might both some, as the Lobby, breakfast area, and (in our case) room were all in different buildings,, but never more than a couple minute walk. Pool was ok, despite birds cleaning themselves at one end. Temperature was ok, and pool seemed clean. Access to beach is unmatched...literally across a small wooden footbridge, and beach wasn't too busy during our stay. Many restaurants a short distance away, pier is close by. Would likely opt for higher-end accommodations next time, but if you are planning spend little time in your room, the location is great, staff are friendly, breakfast buffet was adequate with eggs, sausages, pancakes, yogurt, cereals, pastries, fruit, grits (whatever those are) and more.

    5
    « Awesome stay »

    This is a great place to stay if you are coming and going on a cruise. Stanley at the front is awesome and so helpful we had a great stay for our money!!! Amber ensured we had a ride the next day! Awesome staff?? The rooms were great and location was awesome!!!

    4
    « On The Beach »

    Service was excellent. Used a coupon from a coupon book at rest area. Great rate for a Friday night. The room itself was located in the court yard. Not bad but the room did have some wear and tear. Breakfast was fantastic! Very clean dinning area. Severs were friendly and informative.

  • 5
    « Great Staff! »

    I booked a room at the Best Western for my family from out of town. Sarah and Gary at the front desk took great care of us! Ruby one of the housekeeping ladies was very pleasant and gave us a little tour of the property. Dave from maint dept helped us with all the luggage. They really made a difference. Rooms were ok. Great location. If you need to get around the town...I recommend Aloha Shuttle- Bob is fantastic!

    5
    « Get an Ocean Front room in the "Tower." »

    Make sure you read clearly what room you are booking. It is explained very clearly on all websites. We were on the 7th floor of the ocean front "Tower" building. AMAZING views. The room was perfect for what we needed. The beach is right in front of you.

    4
    « visit to Kennedy Space center »

    We chose this motel as the closest ocean front location to Kennedy Space Center and Merritt Island preserve. Location was very convenient. Launch that was scheduled was scrubbed and the next night we discovered that from the ocean view balcony the view of a launching was almost as good as if we had returned to Kennedy (other than for those that paid $50.00 to be really close to the launch). There were several nice swimming pools at the complex but we didn't have time to enjoy them.

    4
    « Amy »

    Amy took great care of green river lines bus people, in the breakfast area of hotel. From Jan. 17 to Feb. 12, 2016. Amy always greeted everyone with a smile and always said good morning. Amy went out of her way to make certain we had anything that we wanted or needed at breakfast. She always had everything setup and organized every morning.

    4
    « Great stay and top rated service! »

    We stayed here thanks to a holiday inn vacations deal which involved a 2 hour presentation. Everything went well in that area. We didn't buy as it doesn't suit our lifestyle or budget. We had a 4 night stay from February 12 to 16th. We had a very comfortable 1 bedroom suite with kitchen that had a microwave and full fridge where we could prepare our own food. We had a little cockroach problem (bugs happen) and we were immediately moved to another room so that they could take care of the problem. My husband was at Kennedy space center so they sent help to move all our luggage. I was out and settled within 30 minutes! Needed new batteries for our TV remote...they arrived in a couple of minutes. Check in was fast and efficient. Tatiana, Jeff and Stan were courteous and took care of everything. Due to the bug problem, our 4th night which I had booked extra was waived so, a nice surprise! Thanks again. It's nice when people at the front!desk make executive decisions! Breakfast was very good and a good offering on hand. The dining room is quite spacious and workers very pleasant and helpful. The hotel is well situated. A publix grocery and strip mall with restaurants and other services a couple of minutes away as well as a 10 minute drive to a Walmart supercenter. We enjoyed our stay and would recommend this hotel.

    4
    « Great Stay on the Ocean!! »

    We stayed in an Ocean View room. The room location was extremely satisfying for watching the surf, activity on the beach, the pier and in the water. Hotel is extremely old and is in desperate need for updating. Old furnishings and a microwave oven that could have been part of the first Apollo mission. Location is ideal with close proximity to the Pier, restaurants, bars, groceries, golf and of course the beach. Great breakfast included and hotel staff appeared to be happy and very accommodating.

    1
    « Dirty, unkept hotel in disrepair. Do not stay there. »

    Great location next to beach but terribly dirty and in need of many repairs. Our guest room in the tower near the beach had broken tiles throughout, broken and stained curtains, broken closet door, sheets so thin that you could see through them. A very old resort that has not been looked after. Even though I had paid for and personally phoned two months prior to arrival to ensure we had a king suite, they did not have our reservation. There were no suites available and no rooms even with a king bed. We were stuck in a substandard room. The rooms do not even have an in-room safe. Internet was slow and we tried to Skype but was a struggle with their internet. We were shocked that Best Western promotes a hotel of this terrible quality. We will certainly reconsider ever staying at a Best Western again.

    4
    « Expected »

    Nothing luxurious, but fits the need. Would come back, very good location, along with good breakfast. Pier was very close, which was very convenient. Plenty of actives to do nearby, like boogie boarding. There is also a Publix within walking distance.

    5
    « Great location for cruising out of Port Canaveral »

    Convenient to Port Canaveral for night before cruise. Clean rooms, very good breakfast and we love the 40% of parking vouchers for the port. This is our second year using this hotel and it will be our "night before" stop for years to come! Management was very kind and helpful. Reservations were easy to make.

    3
    « Check in process »

    Although it was very difficult to find the building for checking in and after two different buildings, i found the office but the young lady who checked me in was extraordinary. Jamie was very polite, professional and very thorough. The tower room overlooking the ocean was nice. The hallway had a bit of a mildew smell. The rooms not in the tower had a bit of a mildew smell as well. If you think your bed does not have a blanket, they now put the blanket in between two sheets. The rooms not in the tower do not have extra pillows and blankets so you have to ask for them. The tower rooms have the extras.

  • 5
    « Cocoa Beach Best Western Hotel »

    Excellent experience. Relaxing environment. Friendly, courteous staff who appear to go out of their way to be helpful. Wonderful access to the beach and other city facilities. Close distance to Kennedy Space Center. Will definitely not hesitate tor return in the future. Thank You!

    4
    « Location Location »

    Beach is what we wanted and our room was as close as we wanted to the beach by the Pier in Cocoa Beach. The staff was great and we were able to use pool after we had checked out. Nice customer service. Breakfast was as good as I have ever had at a hotel.

    3
    « Average hotel, great staff »

    I'm here as part of a tour with my symphony orchestra. We spent here 3 nights. Starting with the good things: The staff: always smiling and kind, helpful and really great and charming from first to last. Location:pretty good close to the beach and other nice places... Wifi: very good at mist of the building complex. Rooms, second floor could be problematic to older people there is no elevator. The walls are extremely thin and every talking /tv...is heard by the near room and vice versa. The bath has a vent that works very poorly, the windows do not open so calculate your needs carefully if you like breathing. Breakfast is also poor like most hotels , eggs, extremely oily sousege, no Philadelphia cheez even. Gym: nice, no dumbbells or a mattress

    5
    « Wonderful stay »

    This is a good hotel! Sarah at the front desk was so much help and had us in our room in less than five minutes. She then called after we got settled to see if the room was up to our standards. Two pools and about 200 feet from the beach! Wonderful staff, clean rooms and great location. Close to everything in Cocoa Beach.

    4
    « it was just what we needed »

    We were nicely surprised by the quality of the hotel, the attitude of every staff member we encountered and the ease we felt being there with our little dog! The pool bartender Paula was such a lovely and friendly woman?she made our stay even nicer! The pool was heated to such a comfortable temperature and was very clean. We enjoyed our stay very much!

    5
    « The name is "BEST" for a reason! »

    First time staying with Best Western. We stayed 5 nights, and loved every minute we were there. Very clean, great location, and great rates too! The staff was very friendly, especially Paula the bartender, and Wayne the maintenance man. They both went out of their way to make us feel right at home. The breakfast was great. We will definitely be back to this location and other Best Western locations too!

    5
    « Best value for the buck »

    We always stay at the Best Western when we get to Cocoa Beach when our condo is not ready and when we have to vacate our condo before returning north. We have stayed at several other hotels in the area and find that you get great value for your money. the staff is overly accommodating and pleasant. The rooms are nice and clean. We would recommend staying at the Best western to anyone.

    4
    « Excellent Location »

    Have stayed here each year for 15 years. This hotel is located on Cocoa Beach near the pier. Is an excellent location for beach activities, watching surfers, frequenting the tiki bar, etc. Not a luxury hotel, but well kept and generally clean. Excellent daily breakfast. Many restaurants nearby.

    5
    « STANLEY »

    Stanley and Sabina were amazing!!!! They did everything they could to make our stay the best it could be. They were very helpful and extremely nice. The rooms were very clean, spacious staff is very nice and even better ITS ON THE BEACH!!!Cocoa Beach Pier which is the main and biggest pier in cocoa beach is right in your back yard. Beautiful view!!! I would definitely recommend this hotel to family,friends, and anyone looking to come to cocoa beach or to florida for that matter!!!

    5
    « Wow amazing environment and great service »

    Big thumbs up to the gentleman that works at the front desk ..his name is Stanley he helped us out tramendously with our million and one question upgraded our room to a great ocean view room we could see the pool and the cocoa beach pier ..there was such a great environment you could feed the wild squirrel penuts out of your hands ...definitely will be back and would recommend everyone into talking to Stanley he will definitely take care of you if you have any questions ....actually planning a trip at the end of March with them again thanks best Western for your great service to make sure our trip went great ;)))) and to sabina who took care of us when we first checked in and our reservation wasn't ready yet !!!!!!! ;))));;)))

  • 1
    « Do not stay here.Substandard rooms »

    We unfortunately stayed here for 6 nights .Feb 17 to 22 inclusive.The carpet is 50 years old and filthy.The drapes have some kind of brown stains on them as do the lamp shades.The chair seats are stained and the furniture must be 50 years old with big gouges and scrapes.The shower curtain rod was coming out of the wall so it would not hold the curtain in place.Everytime you showered the water was all over the floor.We were supposed to be at the Holiday Inn and got relocated to this dump.Every other place was full. The only saving grace was the proximity to the beach.This place needs to be torn down.

    4
    « Excellent value & location »

    We stayed at the Best Western, 5600 N Atlantic Ave., Coco Beach, FL. We found it to be an excellent value. A great location especially if you want to visit Kennedy Space Center. Our room was a Queen suite, very clean, on the 4th floor with a sitting area with a microwave, coffee maker and a comfortable bed. The breakfast included scrambled eggs every morning, pancakes and a nice assortment of other items. Only a short Gwalk to the beach, the pier, restaurants, bars and a grocery store. Staff was very accommodating. I suggest Management should assign a maintenance person to give the elevator a good cleaning once in awhile.

    4
    « Exceeded our expectations! »

    We are here for the last few days of a month's stay. The property, people, view of the ocean, positive and helpful attitude of the staff all made for an enjoyable and relaxing R&R. Our room was well kept by Mirna...Really joyful person! The staff serving in the breakfast area each morning were also eager to help. Johanna and Gabrielle come to mind by name. The others were eager to help as well. Stan at the front desk goes out of his way to help along with Dawn and Sarah...When you are at one place for month you have plenty of time to recognize people and appreciate their service. After all, it is the people even more than the property that makes for a pleasant experience. Of course the ocean view doesn't hurt.

    4
    « great service, great location, adequate room »

    our motel style room was ~ 200 yards from the beach which is excellent. The room was dated but clean, just fine for the rate we paid. We arrived late at night due to flight issues, and checked out the next day, but staff gave us access to the facilities for the day, and that allowed us to enjoy the beach the next day, which made all the difference in the stay. Recommended.

    5
    « Awesome staff »

    Very friendly staff. Manager Ashley Ward went above and beyond every possible expectation. She was kind, courteous, wonderfully professional, and the absolute utmost friendly. She is a very good asset to this hotel. We will definitely stay here in the future.

    5
    « Brilliant family stay room 709 »

    Stayed here for a break in between going on a cruise. Amazing staff great shopping great eating . Comfortable beds balcony in Tower block even used laundry room . Pool was amazing so warm and relaxing. Little bar by the pool and staff so welcoming especially to my little boy of 8 . We had a sea view room and was up graded but all rooms have amazing facilities we had 2 double beds a micro wave a coffee maker and a fridge. Shopping at publix just over the road great deals on . Loved every minute and would definitely stay again . Breakfast was great and lots of it way and above a continental. Thank you so much for our stay one we will never forget. Jackie Martin matty the English family 709 . Xx

    3
    « Great ocean view - tired, old, uncomfy furniture »

    While the staff try hard, and the direct ocean front view is unique (unless u book a condo) - we wanted to leave after 3 days. Basic room furniture is old & uncomfortable (nothing comfy to sit on here) even balcony & pool chairs are hard plastic. Hallways & lobby spaces were musty and uninviting, including the musty a/c unit. The front desk staff and housekeeping were the best. Meal time staff seem tired. We did not enjoy the 'Thursday Managers Special Event" of 5-6pm "free drinks & snacks". Wish we had skipped it. (one long line, to one service station w/ tiny plates & cups, depleted serving dishes, low quality/frozen nuggets/crab cakes, and sad remarks from the staff like, "I know the chauffer is empty"... & "it's free..." as if guests should enjoy poor quality & tired servers. I say cut this event and give them time off. Best Western missed a great opportunity to impress us with something special. Hope this review will help redirect/change. Do your best or give it a rest. Blessed & be blessed!

    5
    « perfect family beach vacation »

    We had a wonderful experience at The Best Western. All of the front desk crew,Sarah, Stanley, Jaime, were so helpful all the time. We spent a total of 2 weeks there, in three different room types, in between some other travels and a cruise. They stored our extra luggage in a locked room while we were on our cruise, and were accommodating to early check in when we got off the ship in the morning. The room types were perfect for us. A kitchen one bedroom suite, a regular like hotel room for a quick two day stay, and a beautiful balcony junior suite with a ocean view to end our vacation. Felt very safe in the tower.All the housekeeping people were friendly and efficient. Worked with a smile. The pool was clean and warm. We enjoyed the breakfast every morning. Great food! The breakfast girls kept everything clean and stocked up .They worked hard to make sure you had a great morning.Most places will take the food down or start to close but they kept it open and the food fresh right up to 10, and didn't kick you out when it was done.Anna was such a delight and really made us feel like family. I miss her! We were able to go to two managers nights on Thursdays 5-6. Had a really fun time meeting other hotel guests and the managers.Great to have a drink and some appetizers. The location of the hotel is perfect. My son fished everyday at the pier, my daughter was able to surf,and it was a quick walk to the Publix, The Sandbar, Ron Jons, Cocoa Beach Surf Co. It was our second time staying here, and we look forward to next year.

    4
    « Roy and Gail Stewart 1512 »

    Staying for the month of Feb. Front desk is wonderful. Stanley, Jeff, Dawn, and Tatiana. Breakfast crew so helpful and considerate. Anna and Tonya. Our maid is great....Guatemalan gal. Great experience. Thank you all.

    3
    « Building Layout »

    This hotel has five buildings of various shapes and sizes spread over a three block area. I arrived at night in the rain, was given a map which did not help at all to find the building I should be in. I was in and out of each building trying to find the one I was assigned to. Called the main desk from a lobby phone for help, could tell the girl found the situation amusing. Finally was helped by a housekeeper. How hard would it be to put a number or letter on the front of the buildings??? The accommodations were clean and comfortable when I finally found them.

  • 4
    « Paid extra for ocean front. »

    Guess it was worth it. Nice to sit on balcony facing the ocean. Room was a bit mildew smelling, but not bad. Pool was nice and warm on a not so hot day. Staff was very pleasant. Morning sunrise was nice. Went for a walk on the beach early morning and was going out to pier but didn't realize you had to pay $2. Had no money on me :(

    5
    « Awesome place to stay for a vacation. »

    We have stayed at this hotel two years in a row now. Very family friendly, and you are within walking distance to anything you need. Staff is super friendly and helpful Pool is heated, and each building has a pool.Breakfast is served daily and has a large assortment to choose from.Would highly recommend to all.

    4
    « Beach front hotel »

    Stayed here for one night pre-cruise. Location was amazing, right beside the beach, close to restaurants, shops and the pier. We tried to check in about 1pm but rooms weren't ready until 4pm, we did notice lots of housekeeping staff chatting it up in the parking lot when we arrived. Rooms were dated, could use some paint and better lighting especially in the bathroom, air conditioner worked well and we loved parking right beside our room. The pool was warm, but no towels to be found - we used the ones from our room. Breakfast was decent, it was very busy but the food was good and area clean. Would stay here again.

    4
    « Good stop for KSC visit »

    Everything was OK. We were in the "motel area" and had nothing to complain. Rooms were clean and there is a supermarket just over the street. Parking is available and there was nothing to complain about from our side.

    4
    « Cruise 2016 »

    Overall for the price this was a very good choice. Close walking distance to pier, beach and various bars that are close by. Pool looked very nice but didn't get a chance to use due to the cold weather we experienced.

    3
    « Below expectations, disappointed... »

    Make sure you are clear on what room you may be getting at time of booking. There are barrack-like buildings belonging to the hotel behind the beach front hotel which you assume you'll be staying in when booking, they only show the nice pics... don't be unpleasantly surprised like we were... especially if you're staying for romantic getaway reasons...ugh.

    4
    « Feels like Home »

    The management and staff are willing to go above and beyond to make sure that you are happy and comfortable with your stay. The breakfast is excellent. The food is delicious and the staff is friendly. We have made friends there and plan to return next year.

    4
    « Not bad for a night. Room had funky smell »

    We stayed at the best western as we were heading to the Kennedy space center the next day. Being in a close vicinity to that, I think it was a 30min drive, it fulfilled our needs. Our room was on the bottom floor and faced toward the courtyard. The beds were comfy but the room just had this weird smell. We kept the door open when we were in the room to air it out but it didn't really seem to help. Seeing as though we only stayed for one night it wasn't a huge drama but if you were in there for a few nights it might be a bit hard to handle.

    4
    « Best Western visit »

    My husband and I stayed at this Best Western for three nights while vacationing in Florida. The suite we stayed in was comfortable but had a couple of issues such as a clogged sink and poor weather stripping on the door. However when we brought it to the attention of maintenance they responded immediately. The free breakfast that was included was outstanding. The food was great and plentiful and the staff could not have been any more pleasant or accommodating. Overall, we enjoyed our stay.

    5
    « Great place on Cocoa Beach! »

    In town for a few days before leaving for a cruise and picked the Best Western not knowing what to expect. It was the best decision especially after a long day traveling. Jamie at the front desk went above and beyond to accommodate our family of 4 (with teenage sons). We had beach or pool to pick from and in walking distance of shops and restaurants.

  • 2
    « Musty »

    Nice room but could not handle the musty smells, also this hotel is spread out over a few blocks so if you have any mobility issues then this is no good for you. It is set in a nice quiet location though. The outdoor pool area cement floor was not cleaned at all Would not go again

    5
    « Bus trip »

    The BW is an outstanding property they know how to take care of their guests. From Stanley and Sarah at the front desk to Amy in the breakfast room. Always there to greet you with a smile anytime of the day. The hotel is very clean and would recommend staying either before your cruise or just stay and enjoy Cocoa Beach.

    5
    « month stay at Best Western on Cocoa Beach »

    this is the first time our bus tour had stayed at Cocoa Beach... Other years they had stayed farther North. Everyone was very cordial, happy to answer our question or find out what the answer was. they gave us a separate room for our breakfast and Amy took care of it very well. the cleaning girls were great ours was Juanita .....highly recommend .... they also recommended several taxis services, we choice Aloha Shuttle. Bob was very help and even made a couple of trips to the hospital for our people...beyond what he needed to do...

    5
    « Fantastic! Ocean front - my dream place! »

    This hotel offers beachfront, ocean views and garden views. A room for any price, spacious, comfortable and roomy. Had a refrigerator, stove and microwave. We stayed in the Tower with an ocean view room that had a balcony and chairs. Loved looking at the beach from the 7th floor. There are 2 heated pools. Fantastic sunrises and sunsets from here. Beach is great for walking and swimming. View of the Cocoa Beach Pier. Highly recommended.

    5
    « Lovely stay! »

    We found this hotel to be good value and a great location. Rooms include a small kitchen. Since there is a Publix grocery store right across the street it was easy to make some simple meals. Great access to the beach and near the pier. Breakfast was complimentary and very good. Outdoor pool was warm and nicely maintained. We arrived early for the usual check in time and the staff quickly found us an available room. We were very pleased with our choice in Cocoa Beach.

    5
    « 3 minute walk to the beach! »

    Very nice hotel to stay at before our cruise. I know many people suggest the Raddison but after seeing both hotels, I would definitely choose this Best Western!!! Also close to the Car rental business. a Publix store within a SHORT walking distance for those last minute forgotten items. The actual hotel seems to be 5 different hotels on the same block that were purchased by best western. They are all painted the same but it was a little different. 2 two pools are in one location and then the breakfast served in a different facility. The rooms were very nice and updated. The price was excellent. Staff very helpful.

    5
    « One of our best vacations ever! »

    Love this hotel- stayed in the towers with a corner balcony overlooking the ocean and pier. Celebrated our 43rd wedding anniversary. One of the best locations on Cocoa Beach. Great accommodations & great service. Highly recommended.

    5
    « Amy: worker »

    Amy was very wonderful, she was a very hard worker, always smiling. She worked for the whole coach bus trip. She went above and beyond the call of duty, very informative and helpful in letting us know what we wanted to know.

    4
    « Nice hotel to stay before cruise »

    We booked this hotel using a Costco discount. We have done this several times with Best Western and have been pleased. The hotel also offered a voucher for discounted parking at the cruise terminal. The location is perfect if you want to visit the beach, it has it's own beach front access. There are two pools and a fitness center too. The fitness center is very bare bones but I was able to use the treadmill uninterrupted. The free breakfast was pretty good too, no complaints there. The rooms we nice, nothing fancy but definitely comfortable and a nice size. The area outside the bathroom with the sink was very room and the refrigerator in the room was pretty big. It was nice having an 11am check out so we could go straight from the hotel to our cruise ship. Would definitely stay here again.

    4
    « On the beach »

    This hotel has several buildings. All of the buildings are almost adjacent to the dunes at the edge of the beach. The rooms were clean and reasonably spacious. The two sinks were a nice option. The morning breakfast buffet had a good variety and fairly tasty offerings.

  • 5
    « 25 nights at this great hotel »

    We had a special breakfast room because of the size of our group and it was attended to by Amy and Anna. They did a terrific job with the food and taking care of us. Kudos to Amy for great service. Breakfast was hot and on time every day.

    5
    « Great place »

    Great place to stay. Great location with a beautiful view. Room was very comfortable and clean. Staff was great. We had a park and cruise package and I have no complaints, everything was organized and we had a good night sleep before going on board the ship. Would stay here again.

    4
    « Great stay! »

    I have been at this hotel for 21 days. The rooms are comfortable. It is great to have a small refrigerator and microwave in the room. I share the room with a friend and we really like the fact that there are 2 sinks so we can each get ready in the morning. The view of the ocean from our balcony is fantastic. In a stay of this long there are always things that come up. The help from everyone has been prompt and very friendly. Many mornings I am greeted by Amy in the breakfast room. She, like everyone here, is always there to help if I even seem to be looking for something. She keeps the room clean and well stocked. I have really enjoyed my stay.

    5
    « Stayed the night before cruise »

    Got upgraded from courtyard to a suite. Room is great! And super clean. The staff has been wonderful, going above and beyond. Loved the towels right at the pool so we didn't have to grab one from our room. Would definitely stay again. Very pleased.

    5
    « Great location right at the pier »

    We booked through Tripadvisor and got assigned a room out near the highway... however, when we checked in, they upgraded us to a Jr. Suite, ocean-front on the top floor with a private balcony. The room was great. The view was great. The hotel is right at the pier, so well located. Wireless internet worked perfectly in our room, but did not work in the lobby and so we could not print off tickets for our visit to Kennedy. The staff was friendly. We sat out at the pool in the evening, but by then the bar was closed.

    5
    « Great location by the beach »

    We stayed in a corner oceanfront suite in the tower, which had a great view. The room was set up differently from most hotel suites - the bedroom and bathroom were right inside the door, then a half-dividing wall (no door), and then the living room was on the far balcony side. It worked out fine for us, and we really enjoyed the close beach access. The only downside was that breakfast was two buildings over, so no making a quick dash in PJs to grab food! We would definitely stay here again, though.

    4
    « Cocoa Beach, Florida »

    We were on vacation and unfortunately the weather in Cocoa Beach was cold and windy. In order to get to our room we had to take a slow elevator which is located in an outside hallway. It was not very pleasant waiting in the wind and cold. The room was very clean and cheerful. The breakfast was excellent.

    4
    « Close to Beach »

    Nice place to stay, close to the beach, clean hotel. Room was clean and had two sinks - one in the vanity area and one in the bathroom. Enjoy the stay and wish that we would have had more time to hang out at the beach that was right there!

    3
    « Perfect spot on the beach but just adverage hotel »

    The room we had was clean most important to us and it had a small balcony looking strait onto the beach. This is just an average hotel nothing fancy. The people that worked there were very nice. We stayed 2 nights before our cruise.They also have a free breakfast that ws nice and much more than just a Danish and coffee.

    3
    « Ok For a Night »

    We needed a place to stay before our cruise so this did the trick, but it's not anything spectacular - seems old and needs a facelift, room smelled kinda funky and the cobble stone sidewalk right outside made for very loud people walking by with rolling luggage. However, this hotel is conveniently located by the beach and restaurants.

  • 4
    « Great Stay »

    We spent the night here before our cruise. Very nice. Very clean. We would definitely stay here again. Breakfast was included and a good breakfast. Backwoods Steakhouse is right next door and a wonderful restaurant. The best steak we have had in a long time.

    4
    « Great location and very close to pier. »

    The room was clean and updated and they even call us to see how the room was. Nice touch. The pool was clean and even had a coconut tree next to pool. They offer two pools and the smaller pool has no sun after high noon because it was blocked by the building. The towels by the pool was small so better take more than two if you use the lounge chairs at the pool. The breakfast was ok but did not offer much in the way of fruit. They did offer pancake station, biscuits and gravy and eggs and toast machine. A morning paper which I enjoyed. The hotel is more like a few motels tied together and the breakfast was not in our building so going through the rain to get there was not fun.

    4
    « Fairly good night's stay »

    Some things that you would normally expect to work (like alarm clock) were not in a position to be used. The HVAC was loud & kept waking me up the first night as it blew a lot of air. There were small splinters of the bed on the floor. With this hotel, location is everything "the BEACH". The hotel has been there a while, but it is well maintained. Nice breakfast, but ran out of fresh fruit. I have stayed here before and would do so again if in the area because of the location.

    1
    « At least the bananas were decent »

    The rooms weren't very clean, the first night the deadbolt rusted off my door. The walls were paper thin, and it just wasn't a very pleasant experience. The wi-fi was touch and go, not the best if you need to be online for business. The breakfasts were decent with good produce on most days, a make your own pancake station, scrambled eggs, cereal and such. It it is on the beach, which is nice, but those don't outweigh the downsides in my opinion.

    4
    « Good hotel for a short break »

    We were pleased with our room but went to report that the WiFi was not working. The staff on the desk were very helpful and gave us another room with an upgrade .This was in the tower block overlooking the sea.

    4
    « stay »

    Had a very nice stay in the Cocoa Beach Best western. It was very clean and close to the Pier. The security of the building was quite sufficient. place was kept up to date with the décor. Would recommend to others to stay here and would stay again myself.

    5
    « Great place to stay »

    We had the opportunity to stay overnight at the Best Western in cocoa beach and it was without a doubt one of the cleanest rooms we have stayed in. Not a piece of dust ,cob web ,or bad odor. Its not extravagant, but it does the job. The staff was polite and helpful. They even called 10 minutes into our stay to see if all was well and if we were in need of anything! Full breakfast included,cost effective, anda great night.

    4
    « Great location and price »

    Stayed in ocean front room with balcony, doesn't get any better than that. Very nice staff, great breakfast, close to restaurants and shopping. Room was clean but hallway floors dirty, probably sand. Not sure how the other buildings rooms are that are not on beach

    4
    « Nice hotel on the beach »

    We came with 10 people in all for a family reunion. They upgraded those of us that didn't already have balcony rooms at no extra cost! The rooms are clean and quiet and the views are fantastic! The no charge continental breakfast was good and there was a lot to do within walking distance. Plus they have guest laundry facilities and plenty of vending machines with a good variety. We will return.

    4
    « Very relaxing »

    Our family of 6 stayed here for a few nights to end our vacation. The beach was clearly visible from our room, as was the pier! Our room had a kitchenette, with a regular sized refrigerator which really helped us with saving on food! There's a grocery store only 2 blocks away as well! The restaurant on site was absolutely delicious! The only issue we had were the non-working laundry facilities in the building, however there were others in the next building. There is a breakfast included, and it puts many other "hotel provided" breakfasts to shame! There were so many choices, and the staff made sure to keep everything stocked! While the pool isn't huge, it is still a good size (very clean), and our kids enjoyed a dip or two when they were tired of fighting the waves of the ocean. This was the perfect ending to a vacation that started as a nightmare.

  • 5
    « Forced comment on motel »

    This was just an overnight stay and I believe the answers to above questions should satisfy your needs. Perhaps if we has remained at the motel for a longer stay we would have more comments; however to rate the hotel as "Excellent" should be enough. Our time is also valuable. It was a nice place to stay and our visit was short but good.

    4
    « Nice Hotel »

    This Hotel was very nice. Cocoa beach was nice and quiet. We stayed here the night before we went on a cruise. They offered us a 40 percent discount on cruise terminal parking at the pier. The restaurant located on the property was great.

    5
    « Best vacation ever »

    The Continental breakfast was a pleasant surprise.Clean room with a friendly staff.The tiki bar and heated pools awesome.A special thanks to Paula Sampson Lavallee ,the best barmaid I've ever met. Short walk to the beach and Pier.

    5
    « Butch »

    Our room was very clean, neat, bed large and very good to sleep on. Handicap bathroom was just right and easy to get in and out in a wheelchair. Balcony was very nice to have a drink and watch the waves come in and out. Employees was wonderful and gave us great directions to where ever we wanted to go and the FREE breakfast was outstanding we ill be back!!!!!

    5
    « Carnival Sunshine »

    Very nice staff. Jamie and Dawn were very courteous, helpful and professional. Most helpful staff. Convenient hotel for the cruise. We were upgraded to a king suite next to our friends. The suite was nice, clean and modernized. Granite countertops, large refrigerator, microwave and 2 tvs. Very highly-rated and recommended!

    3
    « A Decent Place To Stay »

    Wife and I are here to go on a cruise out of Port Canaveral.The hotel has been here for some time but is clean and the people at the front desk were helpful. It is close to a lot of restaurants and shopping. Easy to get too and the breakfast is good. They let you park your car while on the cruise for free with a 2 night stay which is a plus if you check the parkingb rates at the port. Fairly easy beach access.

    5
    « Spotlessly Clean. Friendly Staff. »

    We journeyed to the beach to escape the cold and spend New Years Eve. We stayed in the beach tower with a "partial" ocean view. These rooms on the south side of the tower are great! There is a kitchenette with a microwave and full sized fridge and the view is more interesting as it faces the municipal pier. The room was very clean and comfortable and we will be back.

    4
    « Unbeatable ocean vista! »

    The Best Western is by no means a luxury option, with the room itself being relatively no-frills, but we were delighted with the size of our ocean view suite, and the superb location right on the beach - the view over the Atlantic, across to the pier and up the coast to Cape Canaveral would have been worth double what we actually paid. Watching sunrise over the ocean from the comfort of our balcony was one of the highlights of our entire trip.

    4
    « Nice place close to the beach »

    We only stayed here for the night before our cruise. Check in was easy and wifi codes etc given straight away. Our room was ground floor and large. Two double beds, cable telly, table and chairs. Bathroom is large and clean and has everything you need for one night. It is right next to the beach, with plenty of food places near by. Breakfast was just enough. For our needs this hotel was perfect. Very close to cruise port and car rentals.

    5
    « Great place »

    We just stayed one night. There was a storm happening during our stay. I don't think we would have left the room anyway. It was the perfect place to sit out the storm on the balcony overlooking the ocean. From the moment we arrived and were checked in by the very helpful and friendly Todd and Jamie, til we checked out. We had nothing but a pleasurable experience. Thank you.

  • 3
    « Close to Cocoa Beach Pier »

    Access to the beach and the balcony overlooking the sea was great. Overall the decor of the building we were staying in looked tired and the condition in the room and bathroom was the same. The carpets were grubby and the air con in the room was very noisy indeed and affected the quality of sleep. Breakfast was adequate but uninspiring especially for a vegetarian. I guess you get what you pay for.

    3
    « Convenient to Port Canaveral »

    Very hard to find after dark as to where to check in. There are 3 different buildings. Once we found it we got checked in quickly and drove to our room. It was on the 2nd floor with no elevators so getting the luggage up the stairs was a bit of a challenge. We had direct beach access and was very close to the Cocoa Beach Pier. Room was just a room no great amenities but a place to sleep before our cruise. Price included a breakfast which was decent, more than just a continental breakfast. Check out was very easy also.

    4
    « Not what I expected »

    Stayed here due to timeshare presentation form Holiday Inn. I was a little confused at first but it was clear once I arrived. Best Western was the best located hotel for the area. I walked as much as possible to scope out the place. The Tower is a must stay. Not much to look at but he beach scene sold the place. Breakfast was in another part of the hotel in which you have to go outside and walk a ways to get to. I didn't mind as much as it gave me a chance to enjoy the beautiful weather. If it was rainy it would be miserable. The hotel staff was very kind in accommodating anything I need.

    3
    « Best Western close to Port for Cruisers »

    Cocoa Beach Best Western is convenient to Port Canaveral for Cruisers. Cost was reasonable thru Welcome Center discount. Had a reception (soso) and breakfast (OK). Facilities were older and older section was noisy on first level.

    3
    « Friendly but lacking »

    Very friendly check in. Even when I had to wait a bit because the patron before me was chatty, they gave me an additional discount for my wait. The room was nice. A bit worn down. Bed was suitable but not the best around. The bathroom was lacking a lot. Door looked like it was beaten in. Not a lot of towels available. We had a nice view of the ocean. Elevator is so so slow, you can literally climb the stairs faster! Breakfast was good. Would not really recommend for the price.

    5
    « Such a friendly place to stay »

    Friendly staff at check-in that were willing to make sure our stay was a pleasant one. They were able to assist with tickets for KSC. Rooms were clean, comfortable and pleasant. Location is on the beach - perfect for us. I would highly recommend this hotel.

    5
    « Cocoa Beach stay »

    Loved this area as we like being by the water. first time staying this close to ocean and it was so enjoyable. will do this again., can't get enough of the ocean activities like surfers, dolphins swimming around, the huge Cruise Boats coming and going. this trip was memorable.

    2
    « Great Staff but Needs major updates »

    Our family vacation began with two nights at this hotel. The staff at the front desk was awesome and very accommodating. The oceanfront view and free breakfast was also very nice. However the room was very run down and outdated, not to mention extremely small. I was offered a bigger room but it was also very run down without the oceanfront view. The luxury of a private balcony was also a disappointment as there is no sliding door for access...only a heavy steel door. We made the best of it but we won't consider staying here again unless major renovations occur.

    4
    « good value »

    My family of four including two adult-sized teenagers spent three nights during the busy holiday season in 2015. I was not certain about Best Western since it is not a usual brand I choose, but after comparing the beach front properties that can possibly accommodate the four of us comfortably, I decided to give it a try. This hotel has several buildings but I think the only beach front is the tower where we stayed. We had a suite of 2 queen beds, a sitting area, and a balcony facing the ocean. The view was fantastic; room size was adequate and the room was quite clean. The building has no staff sitting in the lobby but one needs to swipe their room key to get in which offers additional security compared to most other buildings with outside entries to each room. Breakfast was included but was served in a different building a short walk away. Selections were limited and the same for the three days we stayed there; we didn't leave hungry but it was not the highlight. I wish they could switch the plastic plates to other more environmentally friendly material. The location is quite convenient with a grocery store directly across a busy road and several restaurants nearby. The cleaning crew didn't make it to our room until late in the afternoon on one day; she said there was a lot of late check outs and she was very apologetic. It was not a problem for us at all and we simply asked for more towels, but thought I'd write it for the management to consider additional help as necessary. Based on what we paid for, I think the overall value is good.

    5
    « Incredible Stay ! »

    Great staff. From check in to check out the staff went out of their way to help. One of the first things we noticed was the cleanliness of the property, inside and out. The full hot breakfast was the best I ever had at a hotel; even had a staff member bringing homemade Banana Nut Bread to the tables !! Cant wait to go back !

  • 4
    « Much better than reviews led me to believe »

    The staff, from the reception desk to the breakfast room staff, were terrific. Our room was clean and had everything we needed. The hotel was quiet with the exception of hearing some TV noise through the walls. The breakfast was very good with lots of choices including a pancake machine we hadn't seen before. Our only criticism of breakfast is that we like more toppings for our oatmeal. Some brown sugar at least, please. We had a very good experience overall. It is a very large hotel - 5 buildings. The beach is fantastic - right at the pier. We loved watching the surfers there.

    4
    « Descent stay »

    We stayed here before our disney cruise over the Christmas break. It was a hour from airport in Orlando and 15 min to the cruise terminal. The family suite we had was clean, bit time worn but satisfactory. It had a smallish pool which my granddaughters thought was ok. We were a five minute walk down a quite street to the beach. The beach was lovely. big , clean. There are some resturants on the Cocoa beach peir which suited us fine for supper, There is a Publix grocery store 5 minutes away, across the main drag which hotel is just east of. Free breakfast was fine. Descent variety and amount to satisfy our families needs. The hotel has big bowl of local fresh oranges for the taking in the lobby. Yummy.

    2
    « Did not meet expectations »

    Stayed in this hotel before going on a cruise. Most of the rooms are open to the outside but we stayed in a suite which was in a seperate building. Room decor was old and dated. Carpet and furniture seemed dirty. Vent on bathroom was being held up by a plastic bag tied around it. Hairs were present on towels. At breakfast bar water dripped on my head from leaking pipes. There are newer and nicer hotels closer to terminal

    2
    « Not up to best western standards »

    I'm gold with best western rewards, so I've stayed at a lot of them and this is by far the worst I've ever stayed. I was shocked when we walked to our room after reading the trip advisor reviews. As soon as I opened the door a musty oder came out. The room was tiny. We had a 2 double room, I don't think I had a gaurantee room, my room had a garden view. The room was tiny, it was just me and my 4 year old so we were ok but I could not see squeezing 4 people in a room like this. There was not a tub, only shower. We were on the bottom floor and it was so noisy with people rolling suitcases by all night. We also heard noise from the people above is all night. I was taking a shower in the morning and all of a sudden the water got scalding hot for about 5 seconds. This hotel is set up like a 70s motel, there are several different buildings. All rooms enter from the outside. Breakfast is in one of the buildings which is kinda of pain when it's raining like it was the morning we were there. The staff was very friendly and efficient. The breakfast was good, egg, sausage, pancakes, cereal, ect. This is the only reason I didn't rate a 1 instead of 2. The hotel offers a shuttle for $12 per person to port canaveral. We had a rental car but I would imagine a taxi would be less if you have more 2 people since it's so close to port. We sail out of port canaveral frequently and I will not be staying here again. There are way better places for the same $, IMO.

    5
    « Helpful »

    Convenient for staying overnight before visiting Kennedy Space Center. The Steak House on the premise was very convenient. Staff very helpful, went out of their way to look for a watch I had thought I left behind. Found out later it was in my suitcase, but they were more than happy for me that I had found it. Thank you!

    5
    « very helpful »

    Very helpful staff. I arrived hours early and they checked me in with an upgraded room. I have stayed at 5 hotels during this trip and these were the nicest and accommodating people I dealt with. The room turned out to be a suite and though the room could use updating everything was clean and comfortable.

    3
    « Great sunrise super nice staff »

    Staff all very nice and the sunrise lovely but the hotel room hallways elevator etc are tired tired tired. Great shower in adequate bathroom - absolutely yucky coffee and warning if remotely a foodie .... Minimal close options some even boarding on shady. Strange .... I expected a really nice stretch of Florida for a get away but this part of town is mediocre at best and if you keep that in mind you will not be disappointed with this facility. Just sayin

    4
    « Great location »

    We got a room in the beach tower with a balcony view of the beach and pier. The location was great, local grocery store across the street, we grilled out one night. There are grills scattered around the complex, there is laundry on site, a bar at the pool. The beach is fabulous and there are guys that rent chairs and umbrellas on the beach. We walked to many places including local bars and restaurants. All hotel employees were very nice and helpful. Our room had a mini fridge and microwave which was nice.

    4
    « Worth the view »

    Overall it was a pleasant stay. The hotel is showing its age and needs renovation, The breakfast is good, however locating it was a challenge. There are multiple buildings and can be confusing. The beach was clean and easily accessible. Cleanliness could use some work.

    5
    « Love it! will be back for more »

    its my first time staying at a Best western, and I cant complaint, right from the moment we enter the lobby , it felt very welcoming and the staff was great, they manage to upgrade my room and treat me like a frequent guest. I'm glad I decided to stay her, I spent hours looking around the area and call my usual first option (Marriot & Hilton) and I can say for the price they got noting to envy out these two.

  • 4
    « Best Western Stay »

    Hotel was clean - needed a better mattress. For the continental breakfast a variety of meat would have been nice - sausage patties everyday - no ham or bacon. Wish the pools had towels by them as the signs in our room said do not take room towels as pool towels are provided. Pool was warm and liked that:) Also liked the close proximity to the beach. It was a bummer that ice was usually not available for our time on the beach.

    3
    « GREAT SERVICE, moldy, tired old room. They need new beds!! »

    Great service, great location!! We had one of their older un-remodeled rooms and boy did it need a makeover! It even smelled like mildew and mold. Make sure you request one of their remodeled rooms! (Others in our party had them.)

    5
    « Slight Issue, No Problems »

    Slight issue with initial room given, but hotel staff was incredibly friendly and accommodating! New room was wonderful, and the whole stay was wonderful. Continental breakfast was the best I have ever had, and I will likely be spoiled / sad / dissappointed in the future now because of it. I did not expect to love being at a Best Western so much....the beach at night was so beautiful. I sat out on the sand and watched satellites flying overhead (barely visible, fast-moving).

    3
    « Okay »

    Stayed one night. Room smelled musty, so I went out to buy an air freshener. I didn't want to go through the trouble of complaining and having to move to another room. People at check-in were nice and helpful. Good breakfast with eggs, sausage and pancakes.

    2
    « Run Down »

    Run down room. Uncomfortable beds. Broken ice machine. Sand in beds. Hair in bathroom. Nice pool area. Great location by the ocean and pier, grocery store and restaurants. High cruise crowd volume shows, and this hotel seems to cater to that crowd. One night is tolerable.

    1
    « Bath Room Smell Odor »

    The original price $210 was inflated. You can get a ocean front hotel/room at this price at Cocoa beach. Not worth the discounted price about $110.0/night on Expedia. Old room, bath room smell odor after 2 hours od used it. Air condition noise.Check out waited too long.

    5
    « Great location, friendly staff, spacious suites »

    As soon as we arrived to check in, they upgraded (for free!) one of our rooms to a suite so that our party would all be in the same building, same floor The beach is 5 minute walk behind it - they provide beach/pool towels Pools are HEATED and very nicely heated, almost like a hot tub We needed dishwashing soap and housekeeping brought it right up Nice utensils, cups/plates/bowls and even a wine bottle opener Clean, spacious

    3
    « It's ok. »

    It is nothing fancy but was clean and worked for us. Not the best I've been in and definitely not the worst. For the price we paid I was happy. Elevator is the slowest I have ever seen. Breakfast was good and plenty of it. Pool was nice and it's just a short walk to the beach. I would go back at the same price.

    4
    « Great location - Stayed before and after cruise »

    First time 'cruisers' and first time in Cocoa Beach. Drove down from Toronto, Ontario, Canada Would definitely return to Best Western, Cocoa Beach. Stayed in Suites - had a view of the ocean - 2 minutes walking distance to ocean. Staff at front desk extremely helpful (Terminal B at Port) ( Sarah, Sabina and Dawn - Thank you!!). Suites had ample space (1 bedroom and 1 kitchenette / sitting room). Had full size fridge, microwave, etc.. We also stayed in one of their rooms after the cruise. Also clean - no complaints. Liked the fact they had laundry facilities. Hot breakfast was included - disappointed they did not replenish 2% milk once they ran out. Did mention it but to no avail. Outdoor heated pool great and well maintained.

    4
    « After cruise stay »

    We stayed in an adjoining oceanview family suite. The rooms we're perfect. Both had 1 bedroom with 2 queen beds and a sofa sleeper in the main living area. There was a partial kitchen with a full size refrigerator, microwave, dishes and a sink (no stove). The beach was only a few steps away. The free breakfast was great. We arrived well before check-in since it's only about an 8 minute drive from the cruise terminal, but we were able to check in early at 12:30.

  • 5
    « Great location, great service...we always stay here! »

    Jamie (female) checked us in. She was friendly, welcoming and had our room set up and we on the way to our stay. This hotel has a great location, lots of activity around it, on the beach, close to the Pier and beautiful pool. What more can you ask for? It is and was great. We are snowbirds and stay every year at least once or twice on route.

    1
    « Not worth staying at »

    We were supposed to stay at the Holiday Inn but they put us in the Best Western. Our "upgraded" room had a lovely view of the parking lot and all the other crap hotels in the area. The lobby and elevators look like they haven't seen a cleaning in years. Clearly people have been smoking in the room. Apart from the TV the room looks like it was done in the 70's. A nice touch was the drunks banging on our door at 2am and the naked kids running around the parking lot. Holiday Inn was SHOCKED that we didn't stay for the booked 3 days and wanted to charge us $900.00 for leaving early!

    3
    « we felt tricked »

    We booked a two room suite and paid the far more expensive option with a kitchen. We cannot go to restaurants due to dietary restrictions and need to cook. The rooms were big and reasonably clean. The continental breakfast was good and convenient and I liked the short walk to the beach. However, the "kitchen" turned out to be a sink, microwave and fridge in an huge array of about 10 empty cabinets. There was not enough silverware for the four of us and the dishes were only 4 cups, four plates and four cereal bowls. Our requests for more silverware or a wine bottle opener were never followed up. The bathroom had many maintenance problems. The sink was plugged, the bathroom door was disintegrating because a regular door has been cut off at the bottom to make it fit and the exposed particle board swole up at the bottom. The bathtub was not leveled properly therefore, shower water ran off onto the bathroom floor under the door out in the bedroom, despite the shower curtain closed and inside the tub. There were many other odd things in the whole suite, for example a closet door installed upside down, an outlet right over the sink, which made me wonder if the work was up to code and safety standards. If we had booked a cheap room somewhere that is what one would expect. However, given the price and the good reviews for this "Best Western" we felt shortchanged and won't be back.

    2
    « only a cheap Beach Motel »

    On the website you see a Hotel with Ocean view, you sleep in a Motel ! Outdated but pretty good Mattresses. Beach Access in a 1 Minute walk. We had the pool in front of our rooms, that means noises. I learned my lesson......

    5
    « GREAT HOTEL FOR PARK AND CRUISE »

    Very nice hotel. Very clean and comfortable room. Large and comfortable lobby area. Courteous desk clerks. Stayed here as a park and cruise option. van driver to cruise terminal courteous and on time. Overall good experience. Would recommend this hotel.

    5
    « Happy Customer »

    Great experience. Hotel was very clean and right on the beach. What a value! We stayed at several hotels while traveling on vacation and this was easily a favorite. We stayed in a 2 bedroom suite, great pool, great breakfast, and most of all ...Clean!!! Hotel staff was professional and courteous. We will stay here again when traveling to Cocoa Beach area.

    3
    « Clean but..... »

    We had a room booked for 4. The room was supposed to be two double beds. We get checked in after finally finding the lobby, which needs to be marked better. We get to our room and it is hardly big enough for two of us to turn around in let alone four people. The bathroom was even smaller. Had a sink about two feet wide bathroom no bigger than six feet. Beds were hard as a rock had to go and buy eggshells so we could sleep on them. Breakfast was awesome but overall I wouldn't stay here again.... For the price I would pay a few extra dollars a night and sacrifice free breakfast and stay at the double tree or Hampton Inn.. Have stayed at both and highly recommend

    5
    « GREAT STAY!! »

    We had an Oceanfront room just for one night so we can catch a cruise the next day out of Port Canaveral. The walk to the Beach to watch the Sunrise was so close and perfect to start our day. I always choose Best Western!!!

    4
    « Make sure you're aware of the layout »

    This is large property which covers a couple of city blocks. An eight-storey tower is located on the beach with some beach view rooms and four low-rise garden view rooms extend behind the tower. This means that many of the rooms are a block or two from the beach and have no view to speak of. I stayed here for one night in an ocean view room. The two men at registration were friendly and helpful but I found it difficult to work out where to park to register. My standard room was a good size and well kept but nothing special. Compared with the other rooms I booked for this trip it was excellent value.

    5
    « Great location - great view »

    This is a great stop before a cruise. The provided a 20% parking discount voucher. Convenient location, clean large suites. Great view of the beach and the breakfast was good. Rates were good during the off season (late December). We did not experience any problems and they allowed a later checkout.

  • 5
    « Best Wester Cocoa Beach »

    Everything was perfect and the staff were great. Only pet peeve i have is the break fast area, seems to be over crowded. For the number of rooms in the motel the area seems to be too small. May be it will be a good idea to send people in batches based on whether they prefer early break fast or late ( not sure how to implement this :) )

    5
    « A pleasant, but all too short of a stay »

    Near the beach. It is a complex of many buildings ..and many amenities. The building I was in appears to have been recently renovated and the work was done very well. The most impressive thing was the service! A young lady named Sabrina (?)... anyway her name started with an "S" was very, very helpful and took a lot of time assisting me in several ways.

    5
    « before the cruise »

    the hotel was great... dinner that night was the worst Prime Rib We ever ate "special" was right whatever it was...who knows???But the drinks were two for one..all night that made it better...next time go straight to the bar and skip the food :)

    2
    « Check Behind Housekeeping »

    I stayed ONE night at the hotel and that was my last night! The hotel needs to do a better job with cleaning the rooms. I seen ants crawling here and there. ALSO, I made some coffee and thought it looked funny.....didn't pay it no attention. As I went back to make more coffee, there was a dead ROACH sitting inside the coffee pot where the water goes.....which explained why my coffee was looking funny. Though the staff changed out my pot, I WILL NEVER STAY here again....

    4
    « Even better than last time »

    My wife and I stayed at the Best Western Cocoa Beach Hotel the night before our planned cruise out of Port Canaveral. I made a last minute reservation for the least expensive room and upon arrival was upgraded to a 4th floor suite room, which included 2 rooms, a kitchen and a great view of the Atlantic Ocean and the Cocoa Beach Pier. The included breakfast was more than adequate and only was missing bagels, from the advertised goodies. Front desk staffing at sign-in and check-out was friendly and right on. Even called the room, after we were inside 1/2 hour to see if everything was OK.. Nice pool ( two of them) and a pool bar. I'd even consider this location for a multiple day vacation , if I had the suite.. Room was clean and no problems.

    4
    « Great Stay »

    Great hotel.......clean and very friendly and helpful staff. Close to many restaurants groceries and liquor. Free breakfast was good and well-stocked. Close to pier which was a bonus. Would stay again.

    4
    « Good for pre cruise »

    Stayed one night pre cruise. The staff here could not be nicer. They are fabulous. Rooms are clean, Breakfast in morning is sufficient. They also have coffee and fresh oranges in the lobby. Free internet, and great location right on the beach. Look forward to being a repeat customer. Our shuttle picked up and delivered us back as scheduled. The hotel has two pools and is walking distance to the beach and Pier.

    4
    « Stay, Park, and Cruise »

    We booked a stay, park, and cruise and left our car there for a week. The hotel is a very short walk to the beach, which we did the night of arrival and the morning before we left for the port. The stay was nothing glamorous, but all we needed. The check-in was easy The room was small but clean; just be sure to close the curtains and shut the bathroom door; otherwise, anyone walking down the street will see you in the bathroom. There is nowhere in the shower to put your soap or razor, except the floor. The shuttle service was efficient; the breakfast was OK, nothing fancy, but the breakfast room was clean. The restaurant attached was good. The staff was friendly and helpful. Conveniently, across the street is a shopping strip mall, complete with a grocery store. The shuttle was on time, and the driver was entertaining. We will stay there again.

    5
    « Very Nice! »

    Best Western Tower is a wonderful beachfront Hotel. Nice staff that remember you and a spectacular view! We will definitely go again. Great place. Would highly recommend. Very nice. Close to the Pier.

    3
    « Great event staff »

    I had my wedding here and the events staff was awesome! and very accommodating. It has a nice beach and updated rooms, the facility is a little hard to navigate but once you figure it out it is no big deal. My only complaint is that some of the AC units needed to be cleaned or have filters changed, my room was fine, but some of my guests were complaining that it smelled like mold when they turned on the AC and it ended up making them sick, maybe just have them check your unit before you get there

  • 5
    « Short stay - Good price - Great time! »

    Only a modest 2 nite stay, but great rooms, comfy beds, and a very accomodating staff. Ocean view at sunrise pretty cool! Located off the A1A allows access to everything in Cocoa Beach including a short drive to the Port restaurants

    4
    « Beach time »

    Office staff - Sabina and Sarah are the greatest. Second to none. They made sure we were in the perfect room for what we were looking for and our stay was first class. View was terrific. Short walk to the beach area. Everything you could want was only a short distance away.

    5
    « Great place to stay »

    We were in the area for a wedding and decided to stay the night. We chose this location, hoping to see a rocket launch. Unfortunately, the rocket was delayed...but we discovered a really great place to stay in an excellent location. We were ocean front on the 8th floor with a fantastic ocean view. We could see Kennedy Space Center, and we watched the cruise ships leaving port sailing to the Caribbean. The room and balcony were very spacious. The room was clean and did NOT have that worn out feel that a lot of beach hotels do. There was covered parking for handicapped spaces on the ground floor. The property was spread over 7 buildings, so we had to walk back to the front for breakfast. The beach was quite nice with easy access and plenty of room. I'll try to attach a panoramic view. There is a Publix (grocery store) across A1A and multiple restaurants close by. If you plan to stay here before going on a cruise, they offer a 40% discount on parking at Port Canaveral.

    5
    « Great staff!!! »

    We stayed here after returning from cruise Jeff and Sabrina were awesome! We will stay again. Nice clean room great view! Really nice nice staff good breakfast good location. Recommended for families. Close to cruise terminals and great restaurants.

    4
    « Great Value »

    Very pleased to get upgraded to a suite at check-in since we had a toddler staying in the room (vacationing parents of infants/toddlers know what I'm talking about). Wasn't expecting much for room quality, given the age of the building, so that met expectations as average. Located as close to the beach as you need, and conveniently located within walking distance of many restaurants. A 20-min drive from Kennedy Space Center. Breakfast was an average free hot/cold breakfast for these types of places. Pancake machine automatically made some mean pancakes two at a time. Our room was in the same main building that has the dining (breakfast) room. The elevator in that building was suuuuuper slow, so be wary of that if you get a 5th floor room and if that would bother you. Overall for the price, quality, and location this was a great value.

    5
    « Weekend Trip »

    Having worked in the Hospitality industry myself, I found my room to be adequate in size (2 queen beds), clean and everything functioned correctly. The view from the 4th floor balcony overlooking the beach was exceptional, not to mention the sunrise views! Every staff member I interacted with were pleasant and friendly, Paula the dinning room attendant was extremely helpful in helping us find local activities that we could enjoy during our stay, in addition she guided us on the BEST sunset view in town! Thank You Paula!

    5
    « Love this place »

    This is the one of the best hotels in Cocoa Beach! Rooms are great, fantastic views, and wonderful staff. Todd at the front desk was awesome! Very helpful, friendly, and efficient. We stay here often (we even got married here!) and always look forward to our trips there!

    1
    « Great Service & location »

    Stopped on our way south, we were pleasantly surprised to be upgraded to a suite as we are BW members. Room was great with a partial ocean view. Hotel staff could not have been more friendly. Easy to walk to places for dinner and great supermarket and liquor store on a few minutes walking from the hotel

    5
    « Great service »

    Our room was extremely nice and a great view. Paula in the breakfast area was very friendly and helpful. It wasn't busy so we had a few minutes to talk with her. Very pleasant women. Miss Ann brought wonderful banana bread around to us. Met one of the maintence men Nick on Friday and he was very helpful with directions.

    5
    « Awesome! »

    Just had a quick stay, but was extremely pleased with the staff! Nick in maintenance was extremely helpful for any questions we had. Paula made an extremely awesome breakfast! And we had some of Anna's banana bread! Will definitely stay here again in the future!

  • 5
    « Great Location and hotel with excellant staff »

    The check-in process was very smooth and quick. Jeff, Jaime, and Todd were efficient, friendly, and offered wonderful advice for our stay. They also worked to keep my son and daughter's rooms as close as possible to ours. We have stayed here several times in the past and were pleased to see the property has been well maintained, and with new additions added. The breakfast staff were also very friendly and helpful. There was a variety of both hot and cold items available on the free breakfast. The picnic tables and grills are a great option for a comfortable and relaxed meal just off the beach. I look forward to coming back in the future.

    3
    « Good Location »

    Pros: The facilities are close to the ocean and they have free breakfast. Cons: The check-in process was very slow and the lady working the desk was not friendly. The room was a little outdated and had a musty order.

    4
    « Very good hotel for the location and $$ »

    This hotel has always been wonderful every time we go. The hotel staff is very friendly and outgoing and the property, while dated, always seems to be in great condition and well managed. The only thing I would say is a negative is the in room AC units need to be able to push out more constant air temps. It would get hot and cold and hot and cold randomly though the night. I didn't complain because for these wall units, I know what they are capable of and what they are expected to do. Its just unfortunate that most hotel rooms now-a-days have this issue. Other than that, the stay was great and always nice to wake up with the sound of the ocean right there!

    4
    « An Alternative Hotel For Breakfast »

    We were staying at the Days Inn Hotel but the breakfast room was undergoing renovation so we ate at the Days Inn which was a minor inconvenience as it was only across the road. Food was lovely and met the needs of even the fussiest eaters. The experience was nicer thanks to the lovely Paula who went out of her way to make us feel welcome and ensured we had what we wanted. Way to go Paula!!!!!????????????

    5
    « Paula S. »

    Paula went out of her way to help out get a cake knife and cake server for the wedding cake. She also explain to me how to dim the lights to make it more romantic setting for the bride and the groom. I needed a marker she got one instantly. She checked in to make sure things were running smoothly and asked me if I needed any more assistance. I truly appreciate her help for without the utensils we had no way to serve the wedding cake again Paula kudos to you. Thank you

    4
    « Wonderful view »

    We stayed only one night, and it was wonderful. Check - in was very friendly and efficient. I opted for a waterfront room, there are numerous buildings associated with the hotel. We were just steps from the beach, and the views were excellent. Breakfast was really good, a wide variety of items. Location was nice, seemed to be shopping, restaurants, etc near by. Bear in mind we were here in December, so prices were very good, not sure about in season. I would definitely return though.

    5
    « GREAT STAY AMAZING STAFF! »

    When I first arrived my sister and I were a little tired happy to arrive. What made our night and stay amazing was JAMIE at the front desk gave us a warm welcome and great smile and wonderful personality. Got us in right away and gave us a upgrade to the suites loved the room. Then i later called to find out about diffrent amenities of the hotel and she very patient and profesionally explained everything. Very helpful! I rarely have this kind of service and want it to be known that she is a amazing employee. Loved this hotel and hope to come back very soon! Rhonda Drake and Brabra Jobes

    4
    « Ariving late »

    Great location, Great ocean front view Nice rooms Front Desk late arrival crew is great Every thing is available nice rooms, internet, pools, OCEAN FRONT Hotel Front Desk Crew specially late arrival Personal is very nice and accommodating with upgrades and service.

    5
    « Wedding »

    I got married, Jennifer Garant, Front desk clerks, All maintenance and hotel keepers Everyone was wonderful and was very helpful Rooms are clean Pool is clean Lots of restaurants Close by Ron Johns is right down the street And it's on the water I would definitely go

    5
    « great value »

    I had a great trip to Cocoa beach. The hotel was a great value. Staff was friendly and helpful. My room was close to the beach and it was wonderful experience. I look forward to visiting them again next year.

  • 3
    « First 'motel-experience' that didn't meet expectations »

    Well-Done BW Cocoa Beach. The friendly attitude through your social media channels and the profiling on several websites, made us book at this property, to be visited after a 9-hour flight from Europe and the first one on our trip through Florida. Well.....the free parking was great!!! ;) We booked through Amoma which probably was the reason for our not-so-convenient motel room instead of getting one of the better rooms in the 'bigger building'. It smelled weird (probably airco?) and it gave me the itch but it might be something I had to get used to first since we never did this before. Breakfast? I know now that 'breakfast included' sometimes means just coffee and some pastries, so this one might have been quite extensive, even with a pancake-machine that makes 'fresh' pancakes. Yeah right. After all, we were exhausted upon arrival so it was very convenient to have the beach pier at walking distance to get a bite and afterwards, in spite of the smell, we slept like two babies.

    4
    « First class staff »

    I have stayed at this hotel many times since the space shuttle era. I keep going to attend NASA rocket launches about three times a year. There are very good accommodations but the best item is the front desk staff, always willing to help with any request; if you need help ask for Stanley, many years of experience and willing to help all the time.

    3
    « First stop to cruise »

    Clean sheets... Walking distance to the beautiful beach... Friendly staff... Could have been more organised boarding the shuttles for the cruise ships...Breakfast redeemed all lapses due to the assistance of Ms Paula Sampson Lavallee... Very welcoming and warm... Thanks Paula for making our stay special!

    5
    « First time visitor... »

    I will DEFINITELY be staying here again!!. I got a room at the last minute,Sarah was able to get me in right away. She suggested several restaurants in the area to help make my visit pleasant. The port was wonderful sitting on the water and enjoying dinner. The room was clean and there was plenty of CLEAN towels for my stay. I enjoyed the breakfast. I was surprised of the selections to choose from. I will be back my next visit in town.

    3
    « We were pleased »

    We stayed here the night before a cruise. Nice big rooms, with a small kitchen as well. Decent location as well, not far from the beach. Price was reasonable and breakfast area was a good size. Average free breakfast that worked for us as well.

    4
    « Very helpful staff »

    Have stayed at this hotel 3 times now for a Marathon/ Half-Marathon weekend. If you want a room to see the Atlantic Ocean from your balcony, make sure to ask for Ocean FRONT not View in the towers. It makes a difference. They also have Jr. Suites that are corner units and are larger, great for family/friends.

    4
    « fun »

    clean room nice ocean view close to boardwalk safety was at it best key card to get in every building parking lite up well would stay again breakfast was just right got to check in early staff was very nice

    5
    « GREAT BEACH FRONT VALUE »

    This was the second time we stayed at this hotel. It is a great place to stay. It is right on the beach and family friendly. It is an older hotel but maintained very very well. The free breakfast was a bonus. We will stay there again.

    5
    « Awesome trip »

    We loved this hotel. On the ocean, next to the pier. Just a great place to stay. We went on a cruise. This hotel is close to pier and was a great option before or after the cruise. Staff was very friendly.

    4
    « The staff make up for the tired facility »

    Here's the deal on this hotel...it's a tired facility that really needs some upgrading. But it's very clean, the staff is absolutely terrific, and it's on the beach. We've stayed at much nicer hotels in Aruba, Paris, and around the US but none where the people were any friendlier and more willing to make your trip a good one. We stayed there as part of the Space Coast Marathon in 2014 and 2015. We'll be back in 2016 and 2017 and have no plans to stay anywhere else.

  • 1
    « blatant overcharge - its the principle! »

    We made reservation and received email confirmation for amount $101.02 USD, afterwards a credit charge of $138.60. This is the second request for refund for overcharge. The first went unanswered. place was just ok other than that?

    5
    « Great customer service »

    Was going on a cruise and did the park and cruise with Best Western. My car was safe and secure. When we returned we were upgrade to a suite. It was nice as we stayed for a few days. Customer service was great no complaints. Breakfast was also good. Only a two minute walk to the Coco Beach Pier. The only downside was that the facility could use an upgrade. Would definitely revisit again. Oh and they are pet friendly.

    5
    « Wedding reception 11/21/2015 »

    We don't know where to start.. On November 21st , 2015 we had our wedding ceremony in Lori Wilson park followed by our reception at the Best Western Cocoa Beach.. From the beginning with Jessica Garrett we felt honored that they treated us like QUEENS!! Yes, the both of us got EQUALLY treated as if we were a "normal" bride and groom (we're two girls) from the moment we checked in to the moment we decided to stay another night. From Sabrina (check in)Jessica Garrett sales,Jamie (girl & boy) front desk to our bar tender at the reception Paula, to the maintenance guys ( Nick ), to the maids that got our rooms spotless everyone was treated as royalty, including us the two brides. If we could scream our wonderful experience from the top of a mountain, we would!!! Trust us.. YOU WANT TO EXPERIENCE THIS TEAM OF HARD WORKING STAFF. Bita & Nikki Isturiz Goldberg

    5
    « honey moon trip »

    was very pleased with with view of the beach, room and service - the internet was out some times but other than that very satisfied walking distance to Publix, restaurants and other shopping and the pier ps - the breakfast was excellent

    5
    « Excellent Room and Service »

    We checked in at the front desk and we noticed that the name tags state what area of the country that their employees are from. Sarah offered us a free upgrade to a suite in their building that had suites. She also informed us of the thursday evening manager's complimentary evening special as well as information regarding the breakfast. The room was excellent and had a wonderful indirect view of the ocean. The breakfast was amazing. Pancakes, Sausages, Bacon, Cereal, Yogurt, Juices, Coffee and Milk. As well as pastries. It was well staffed during the breakfast time as well. The complimentary Thursday special was for free beer and wine as well as deserts and coffee. The staff, Paula and Jessica were very friendly and helpful. Very outstanding staff.

    4
    « Accidental stay »

    We arrived by Shuttle bus from Port Canaveral to the wrong Best Western Hotel. Sabina at reception transferred our booking from the other Best Western and spoke to Booking.com with no extra charge. She also organized a visit to the Kennedy Space Center and a driver to get us there and back, all within 10 mins. We were so impressed and would recommend anyone to stay at such a great place so close to the beach.

    5
    « Excellent service »

    This was our best experience we have ever had at a hotel. Room was very clean. Sabrina and Sarah were great at check in. Paula was the absolute best. She served breakfast and helped in any way she could. She was also very cheerful and kind. There was also the kitchen manager walking around with fresh baked breakfast bread. Delicious. We will definitely be returning!

    5
    « The beach »

    Jamie at the front desk was great. Big smile and very helpful. I work for Best Western in Gainesville, FL and have stayed at other Best Westerns and have never had the check in experience that I received from Jamie. Good man for the hotel image.

    4
    « Good value, staff nice. »

    Great view if you stay at Ocean front hotel part of complex. We did, paid a little extra but we'll worth the view of Beach, pier and the Cape. 8yh floor great. Complex is large, clean and has various lodging options. Rooms clean , maid service very good. Property has been kept up nicely but definitely an older style property. Accurate reflection of area. Beach and R&R primary reason here, plenty to do in the area. Great eats , I have reviewed some of better ones.

    4
    « Great stay! »

    Very nice stay precruise. Close to port plus you get 40% coupon to use at parking garage. Very nice breakfast. Directly on the beach and close to the pier. Great way to start the week off. Would stay here again.

  • 5
    « good hotel »

    very friendly and helpful staff... clean rooms... 30 second walk to beach and ocean... lots of parking... everything i needed for my stay... did not check out the hotel extras... busy checking out Cocoa Beach area... nice place to stay.

    3
    « WONDERFUL OCEAN VIEW »

    My wife and I had a great 3 night stay at this hotel, I almost don't want to review it because we want to keep this little gem to ourselves...our stay was great, we loved it. The cost is worth the stay and location. We are sure to return

    5
    « Staff Hospitality and Graciousness »

    On October 3,2015 we needed a short getaway from nearby Dayona Beach and were ecstatic for the decision to stay at this facility! The room were very spacious and immaculate along with the grounds maintained for a lovely walk to the sandy beach. We want to pay a special tribute to Sabina Pietrzykowska, who at the front desk greeted us warmly with a genuine smile and graciousness. She was eager to offer us information related to area activities and spontaneously offered a late check out for the following a.m. We commend her highly for her enthusiasm and are looking forward to returning for another getaway. Kudos to Sabina!!!! Cecilia Torres

    4
    « 2015 Cruise »

    I recently stayed here two nights. One night prior to my cruise and 1 night after my cruise. The first night was great. I was in a room in Building A, room was clean, close to pool. No complaints. Average hotel room. Breakfast was also very good. For my night after the cruise I decided to upgrade to the tower rooms, to have a balcony and an Ocean view. I checked in and received a junior suite for the same price (yay me!) We spent most of the day by the pool (just dropped our bags in our room and left) Upon returning to the room around 9-10pm, I noticed 2 small bugs on the desk. My husband killed them and told me not to worry. Obviously I did worry and began checking everything. We found about 50-100 of these small bugs crawling all over the surfaces. I don't know what kind of bugs they were, but frankly I didn't care. I immediately called the lobby and asked to change rooms (truthfully wanted to change hotels). They arrived to my room about 10 minutes later with keys for a new room. Needless to say, I didn't sleep very well that night. The new room appeared to be fine (believe me I did a thorough investigation) however, I still had that icky feeling :(. In the morning upon checking out, I did bring the issue to their attention and they did credit me for the issue. This was great customer service. Sincerely hoping they addressed the bug issue so that no one else encounters this during their stay. I think it is a lovely hotel, however my bug issue really made me not want to stay there again.

    5
    « Best view in Cocoa Beach »

    The room was clean and the beds are comfortable . The staff is outgoing an very friendly. The pool I went to every day was clean and the chairs are very comfortable. On the weekends they have a bar with snacks at the pool also. Towels are also provided. The best part of my stay was the ocean front view,GREAT VIEW! We could see the Cocoa Beach pier, and there were rental chairs on the beach with umbrella. The food for breakfast was also good. I am planing on coming back to this hotel again and again. I would highly recommend this hotel.

    5
    « 2015 Vacation »

    This motel is massive, it's also spotless clean the staff is awesome, plus it sits right on the ocean. If your taking a cruise they will let you park your car free there, and the shuttle will take you and your luggage to the port. This motel also features a free hot breakfast not cold muffins, there's eggs, sausage, pancakes, waffles and hot and cold cereal. The staff there are all awesome. Great place to stay.

    5
    « Excellent stay! »

    We stayed here overnight prior to our cruise. It was an excellent room with a terrific view from our balcony. Breakfast was very good and plentiful. The hotel has multiple buildings. They provide a 40% discount coupon for port parking as well. We would definitely stay here again if traveling in FL.

    4
    « Good but few pointers to make better »

    We booked this hotel as an add on to our trip to Kissimmee , a family holiday at the beach where we were re mewing our vows. My friend said it was just next to her house so we booked a family suit. It was me , my husband, my 23 month old and my 4 month old baby. We arrive with easy check in and got to room. We had a balcony and it looked onto the sea and pool, we were so happy! The suit was great, two double beds and tv in one room and kitchenette and tv in other room. Not 5 star but it had what we needed and location was perfect!!! Having a 4 month old we r still sterilising bottles and need boiling water, so we went to make my son a bottle and realised there was no kettle? So this being very important I called reception who told me the suits don't have kettles the coffee machine was what they supplied and that was it. I couldn't believe the tone. No helpfulness at all. Not even any advise. We realised the coffee machine did give us very hot water but we don't know how clean that actually is. We ended up using that but my son had a very sore tummy after . When we went to wash and sterilise the bottles we found there was no plug for the sink and the bathroom one didn't seal. How can ye use sterilising tablets with no plug? We ended up cutting the top off water jugs but it was not ideal. Babies were sleeping so we sat on balcony to chill with a beer which was beautiful but a refrigerated lorry was parked with its engine on and off all night. It was so annoying. Free breakfast was fab. Lots to choose from with no problems. Pool was brill and towels were there and nice and quiet. Vows on the beach the walk along the pier which was fab. Next day breakfast still brill and pool great although no towels. Check out with no probs. Sounds like a bad review but we actually had a wonderful stay and with a few tweeks it could have been better which I will recap for any staff reading. * A family suit should be equipped for everything so a kettle is needed or at least available . You supply washing up liquid so a plug would be handy! Staff attitude- if a customer needs something at least attempt to help them and don't pap them off! Lorries using the car park and running all night is not good. If these were addressed our stay would be perfect!! Would go back . Although I mite price laquinta across the road. Just to see the facilities.

    5
    « cruise trip »

    Great staff , very clean rooms with beautiful views from the balcony. Breakfast was very good with a large selection. Location to Port Canaveral great stop for cruising. The beach was clean easy beach access.

    1
    « Best Western Cocoa Beach »

    This used to be a good hotel but is in need of repair. The elevator is slow and seems to be close to breaking, the AC doesn't work properly. The tub faucet leaks continuously. The rollout sofa is beyond repair. Overall, a horrible stay.

  • 5
    « Great stay here on both occasions! »

    The staff are very friendly right when you walk into the lobby. I stayed at this hotel twice before and each time was the day before I left Port Canaveral for a cruise. They make check in easy and make sure they answer all your questions. The room is an ordinary hotel room but there is a lot of room which is nice. Breakfast is included in your stay which is very convenient. There is an outdoor pool for use to guests but we never used it since the beach is so close! The hotel is steps from the beach and the Pier which is nice to walk to after you arrive from the airport. When checking out with them they make sure it is quick and easy since they know you are leaving to go to the cruise terminal. They make the shuttle service quick and smooth which allows for less stress. Will stay here again for a third time when going on a cruise from Port Canaveral!

    5
    « Excellent hotel on the beach and excellent customer service!! »

    We came to Cocoa Beach for two nights for our 5th anniversary, as we got married here. We initially booked at the Days Inn next door under the impression we had a balcony room on the ocean (they are affiliating hotels so pictures or descriptions may have gotten crossed). When I arrived I was very upset and was literally in tears, but checked in anyway. I eventually went back to the registration desk to cancel for the second night and she saw I was very upset and ask what was wrong. I explained to her and the manager happened to be standing there. They offered for me to be able to cancel my entire reservation without penalty and offered a room with balcony oceanfront at the adjacent Best Western at the regular room rates, which I was fine with paying. My husband and I accepted and we were received with kindness and the best customer service from JEFF. He got us in a room right away- which was spectacular. We also received a call from him right away making sure the accomodations were to our liking. Thank you to all staff that made our stay so wonderful. We truly had a great time and I would definitely stay here again!!

    4
    « review »

    STANLEY is friendly and funny people. The whole hotel was clean and close to beach. :) ! Breakfast was good. Many hotelrooms was good because then many people more can be there and they get an amazing holiday!

    5
    « Great hotel for pre-cruise stay! »

    We have stayed here a number of times as it works great for the night before leaving Port Canaveral for a cruise; we stayed a week ago. The staff is attentive and very friendly. Todd checked our party in and even upgrade our husband's cousin since she was staying with us and we are platinum rewards members. The rooms are very clean with comfortable beds. They also offer a parking discount for parking at the port, which saves us money on the parking without the hassle of needing to take a shuttle. The property is a little on the older side, but very well maintained. We did have a problem with our remote control, but someone showed up within 10 mins of our calling and fixed it immediately. We've had nothing but good experiences here and I would highly recommend it. And they have a nice breakfast!

    5
    « Had a wonderful time »

    The rooms were great, clean and comfortable, breakfast was good too!! Stanley and Sarah at the front desk were so helpful and friendly. Will be back next time for sure. They actually took us to the room to make sure we would be happy with it. The view of the Ocean was great .

    5
    « Happy customer!! »

    Jeffery at the front desk was incredibly helpful and kind during a traveling nightmare due to the Ramada Gateway in Kissimmee, FL. Thank you Jeffery!! Your the best!!! The hotel is beautiful right on the beach. The pool is lovely and the help from Jeffery made it even more enjoyable!

    2
    « poor »

    Too old of building for amount charged. Deceptive appearance. Check into a front building & then sent to building room in back & across the street from check in building. No body to assist with baggage. We & the party with us (all seniors) received zero help after check-in or check-out. My check in was terrible and very offending.Your rep made repeated comments openly to my last name of which I

    5
    « Enjoyable vacation »

    Would reccomend staying at this Best Western property. Right on the beach, location close to the cocoa beach pier. The room was very nice. Had an oceanfront balcony room which was extremely nice and the bed was very comfortable. Also a decent breakfast buffet was included with the room stay so you didn,t have to worry about running out very morning to find somewhere to eat, and the staff at the buffet were very pleasant. Would highly reccomend. Many very good resteraunts in the area.

    5
    « High Seas Rally »

    great place we got there a day early before our cruise to do a little sight seeing I like that it was so close to the beach only a block from our hotel we could wake to it we could see the beach from our room

    5
    « high seas rally »

    we had got to the hotel a day before our friends so we can do some sight seeing we had stayed there before and loved the location close to the beach and the pier had several bars and places to eat we were leavening on a cruise and they supplied transportation to the port and back to the hotel

  • 4
    « Good Place to stay. »

    Stayed here before going to Space area. Good hotel we were was pleasantly surprised at the size of the rooms that we had. Great view of the stormy ocean. The breakfast was very good and would recommend this hotel to anybody who is thinking of going to the area.

    3
    « Average »

    I think I must have stayed at another hotel to the other reviewers! The hotel is made up of different separate blocks so perhaps they were in a better block than we were. We stayed on a tour of Florida, our room overlooked the car park which was not a great problem though certainly did not have a view of the beach! We arrived around 3pm after travelling most of the day and went to the bar which was closing as no guests had been there for the previous few hours and we were advised to go to the pier for a drink. On returning to the hotel we went in the pool to find there were no pool towels, an employee said he would inform the hotel but no towels arrived. Our room was tidy enough but did smell a bit damp. Breakfast was complementary and your average US complimentary deal. The hotel is ideally placed for guests visiting Cape Canaveral which was our next port of call.

    5
    « The Best Place to Stay in Cocoa Beach »

    This is my second time staying at this hotel before we went on our cruise. I am still very pleased with their services. I was upgraded to a free Beach Tower room. The view was breath taking. The free breakfast is always great! A big variety to choose from. The staff is very friendly. Will definitely stay again! Thank you

    4
    « cruise »

    Late night check in was fast and easy,staff was friendly, helpful. Location is fabulous!! Oceanfront room with fantastic views!! Sunni on the night staff was amazing!!! Had a wonderful dinner on site at the steakhouse. Afternoon drinks at the tiki bar where the bartender kept us entertain with great conversation.

    5
    « Happily surprised »

    Booked this hotel at the last minute after Comfort Inn down the street couldn't get my reservation straight. I booked the park and cruise (or whatever it's named). I was hesitant, but pleasantly surprised. Nice room. Great breakfast. Shuttle to/from cruise terminal went smoothly. Great stay. Will stay again when cruising out of cape Canaveral.

    5
    « Vacation »

    Beautiful hotel, the staff are all 1st rate, slept like a baby right next to the ocean. Ask for Stanley he'll care for anything you may need from the front desk. Delicious hot breakfast and fresh fruit everyday. Highly recommend this location. We plan to return again soon.

    4
    « Good Space Coast Hotel »

    We were also pleased with this property. I think all rooms have a view of the beach. Access to the ocean is a short walk and the two pools are nicely maintained. The rooms were very spacious. The buildings are old and the rooms may have been renovated recently. They were clean but didn't appear "new." That was fine. The A/C is pretty loud and we would have wanted to leave the sliding door open to hear the ocean but signs are posted on the window to keep it closed. It affects how the A/C works -- unfortunately, that's Florida... Breakfast is abundant. We were enthralled with the pancake making machines. The pancakes weren't great but there were plenty of other options. The staff was so nice. Especially Sarah at the front desk. She was very helpful and accommodating. It was our first time in Cocoa Beach and we were primarily going to Kennedy Space Center (about 20 minutes away). It was convenient to Ron Jon Surf Shop and some good restaurants. If I go back to Cocoa, I'd definitely stay at this Best Western.

    5
    « Will return soon. »

    We were very pleased with this hotel. We requested a garden king room & it said with kitchenette and was very pleased that it was an acutal full kitchen, stove oven, double sink and bar counter and bar stools, (not that we used it all this time, but will next time) It's not a brand new hotel, but was very clean, cool and quite. The bed and pillows were really comfortable. The grounds were great. There was a small pool w/bar in our building area and grills in between the 2 buildings and by the walk-way to the beach, which we used one night. There is another pool at the suites where they serve breakfast, which is good, eggs, sausage, pancakes, toast, etc enough to get your tummy full. We did not get a beach front room or building but the beach is very close. Everyone was polite and helpful. We are planning a trip back in December. It is also close to KSC, which is why we went. I think it was a great price for a beach hotel, with full kitchen and cleaniness and comfortable rooms. Our friends stayed in another room on ground floor, they were very happy, 2 queens with kitchen, but it only had a stove top, no oven, but everything we & they needed for a weekend getaway. They said they would stay again also. Can't wait to return.

    3
    « Leisure Stay »

    This is the second time we have stayed at this hotel and we would stay there again. The only comment I would have is that the room deodorizer is too strong (orange like smell) and we had to un hook from the wall and put in a plastic bag. We sprayed the room with Febreze and it was fine after that. The staff is always pleasant and the value is great.

    2
    « Duped... »

    I was told that if you called the local number to a hotel the manager could give you a very good rate. I called a very local number and got transferred to an 800 number and was charged a $25 fee to book this room. I didn't appreciate that at all. the room itself was OK. the breakfast buffet was very good so other than the extra fee that I didn't intend to spend I did have a good time!

  • 4
    « Cruise Hotel »

    It is a great location to enjoy Cocoa Beach. But we were just staying one night and cruising the next day. I liked the fact that you get a 40% off coupon from the hotel to present to the parking attendant at the cruise terminal for a nice little savings on parking.

    5
    « Great view and an awesome price! »

    We stayed here the night before we were to depart for our Carnival Cruise. We arrived early in the afternoon and waited about a half an hour for our room to be ready. Not a big deal we sorted out our luggage and relaxed outside with a view of the water. We stayed on the 5th floor and got everything we asked for including an amazing view of the ocean from our balcony. There was a fridge and microwave, 2 comfortable double beds and a couch with a pull out bed. We were right off the beach so we swam and also enjoyed the pool. We had dinner on the board walk and stopped in some of the shops. It was a great location and we really enjoyed ourselves. I would definitely stay here again!

    5
    « Great location »

    Great service with clean rooms. Ocean front rooms available. The attached restaurant had good food and was reasonably priced. A straight 8 minute drive to the port! Discounted port parking coupon is available!

    5
    « We enjoyed our stay »

    The hotel was easy to find. Jeff was very friendly and helpful. The contential breakfast is better then most. The view from our balcony was gorgious. The rooms were clean and spacious. We would use this hotel again in the future.

    4
    « Great for wedding blocks! »

    My husband I set up a wedding block for our out of town guests and it was awesome! The front desk staff(atleast the ones we dealt with) Jeff, Sarah, Sabina and Stanley were welcoming and helpful. Thanks so much guys! Booking was super easy for my guests and they even opened up more rooms when our block got filled. We stayed in a suite the night before the wedding which were really nice and an ocean front for after. The rooms in the ocean front are nothing too impressive but weren't bad and who can complain when you're steps from the beach! I would absolutely recommend this hotel to anyone that asked.

    5
    « Surprising Stay »

    This Best Western surprised me. Had heard they were not the best. The room was on the beach with a balcony. If it hadn't been so windy.... really could've enjoyed. Only problem was a broken ironing board. Other than that it was perfect. Breakfast selection very good

    5
    « Love this Place »

    We love staying at this property. We always pay the small extra and stay in the Tower or Suites. The Management Staff there is Awesome. We had some friends (elderly people on a fixed budget) stay there. They were unable to pay the extra and join us in the Tower. I called the Front Desk to see if I could pay the extra without the guests' knowledge. The Front Desk was awesome and upgraded their room to the Tower. Management not only called their room with the upgrade, but ran the new room keys over to them. The staff at this Best Western really do go above and beyond to make sure your stay is wonderful with them.

    4
    « Very nice, & friendly helpful stafff »

    We stayed in an Ocean front suite at this hotel earlier this week. The hotel was neat & clean. It's right on the beach though it's a big complex so be clear about what building you want. It's about a 20 minute drive to Kennedy Space Centre, & if there's a launch you should be able to see it from the hotel. Cocoa Beach pier is next to it. The beach is outside & seems clean. Service was friendly & helpful - we had a package delivered to us, which didn't turn up as scheduled, & Jeff & Stanley went to a lot of trouble to find it for us. Free wifi was handy, & there's a free breakfast (though we were surprised all the crockery & cutlery was disposable - seems wasteful). And Anna, the server, brought in home-made banana bread, which was delicious.

    4
    « Overnight Stay »

    It met all our requirements, loved the view from the balcony. The staff was great when we checked in. Short walk to the beach and the pier. The room was nice and worth the price. The breakfast was good for a quick breakfast, had several selections of food choices.

    5
    « Nice Hotel on the beach »

    Rented a suite pre and post cruise.The suite was nice and roomy.The complimentary breakfast was very good.Great location on the beach at the pier.All staff was pleasant and very helpful.Beds were good.I want to thank The manager,Jaime, for going above and beyond for us as we needed an early checkin post cruise.Definitely enjoyed our stay.

  • 4
    « Great Room »

    Great room, excellent breakfast, friendly staff, close to beach. Staff gave maps, gave recommendations and helpful directions. Breakfast was one of the best I have had at a hotel. Quiet, big room and could see the ocean from the porch. Could walk to beach, pier, could easily drive to Kennedy Space Center and stores and restaurants.

    5
    « Cocoa Beach vacation »

    Very well satisfied with accommodations, clean and well maintained. Complimentary breakfast was more than most offer, varied each day. Eggs, biscuits, sausage, pancakes, cold cereal, hot cereal, fruit and various drinks definitely a plus.

    5
    « October 10 to October 17, 2015 »

    After having rented a condo on-line that proved to "not be as advertised" (beware of such), I found the Best Western Cocoa Beach lodging to be the perfect location. Full breakfast at Best Western with freshly made banana bread served at my table, easy beach access, close to the Pier for dining along with BW's superb staff & courtesy made for a just "perfect vacation" for a Solo traveler. THANK YOU TO ALL THEIR STAFF!

    5
    « Awesome View »

    Wife and I brought our daughter and her family for the first time, Had an ocean view room. Every one had a great time, distance to the beach was just about perfect. Perfect spot for watching the sunrise. The free breakfast was perfect for starting the day off right

    5
    « Awesome Customer Service »

    I had a wonderful experience with the front desk lady Jamie K, she was knowledgeable, friendly, welcoming, and after 7 hours of driving it was refreshing having her treat us with respect and kindness! We need more people like her in customer service positions! Great employee and asset to the Best Western Company! Definitely somewhere I would visit again! Suite was clean, smelled great! Comfy beds! Great experience!

    5
    « Great Stay! »

    Hotel was nice, Clean (which is our top priority),and the staff was friendly and helpful. The elevator was down when we first arrived, but was up and running that evening. We only stayed one night before we left for a cruise. Short distance from terminal and the hotel has a 40% discount voucher for terminal parking, which was great.

    4
    « Weekend Getaway »

    We took one of our grandsons to the Kennedy Space Center and stay at this hotel, the hotel is in an excellent location is on Florida AIA which in Cocoa Beach is also called Atlantic ave, and its location could not be better. You have all kind of stores all around there's a a very good restaurant right besides the hotel office, you the Cocoa Beach Pier a few feet away with restaurants, stores and the beach. The Space Center is approximately 25 away very easy to get to. The Staff at the hotel was very polite and helpful, I need to mention one particular staff person her name is Paula she is the most wonderful and caring person we met, she works in the restaurant for breakfast she went completely out of her way to bring our grandson some chocolate milk and I mean out of her way, she made sure that he was having his full breakfast, again thank you Paula. we will use this hotel again when in the area. One thing to keep in mind the Ocean View Suites and Junior Suites get full very quickly so make sure to reserve with plenty of time.

    4
    « Great place to stay before and after a cruise! »

    We made a great decision to stay at the Best Western before and after our cruise! Traveling with family can be hectic, but the staff made everything so easy! Sabina at the front desk was so friendly and helpful, arranging our shuttle to the cruise ship and giving us helpful tips and advice! Thanks for everything!

    5
    « Great Place »

    Our experience at the Best Western in Cocoa Beach was great. The staff was exceptional and the hotel was very good. The complimentary breakfast was really good too. Loved the location to everything especially the ocean. Will definitely go back.

    3
    « Ok but not all that »

    For the area its pretty good I was just expecting better from A BW property. Too many things not working (elevator, phone in room) and they charge a premium for beach front. Wouldn't make a return unless nowhere else available

  • 4
    « Very Close to the Beach »

    The pillows need to be replaced, there were so flat. Also, we went to the beach and the hotel doesn't even have any towels we could borrow, we flew so we didn't have room to pack any towels and we didn't want to buy towels because we wouldn't be able to take them home since our luggage was too full already.

    2
    « So so, bad air conditioning, bad color scheme »

    I stayed at the Best Western Cocoa Beach in August 2015. We were in the building that also contains the free breakfast cafeteria area. Our room was on the 4th floor. The air conditioning was terrible. It was always hot and stuffy, and there was no way to control it. Also, no windows opened so you couldnt get e breeze if you wanted to. The building is in serious need of a new elevator, or at least it could use a service. It was extremely slow. Also, the room was in serious need of new curtains. They were dirty and tattered. This hotel also had the hardest beds i have ever slept in.

    4
    « Great Pre-Cruise Hotel »

    Staff is excellent! Have stayed here before when cruising from Port Canaveral. Right on the beach by the fishing pier & close to a lot of restaurants. Older part is a little dated, but clean & everything works! Discount coupon for parking at the Port. Am staying there again next month!

    4
    « Excelent customer service »

    My wife and I have just returned from a 4 day trip to Cocoa Beach. We stayed at the Best Western Inn & Suites. During check-in Sabina was most helpful with directions and answering our questions. She is a delightful employee to have greeting the public. I would also like to mention Gabrielle who helped us during breakfast. She cut open oranges since there was no knife available. She also provided valuable information about the area and made our breakfast very enjoyable. Both of these employees are a valued asset to your operation.

    5
    « Down time »

    This was a last min family get away. Our room had the most amazing view. The cleaning staff was very quick and friendly. The staff was all friendly. Traveled with myself, my mother and my 2 kids, ages 6 and 14. Very centrally located and plenty of parking. We will be back.

    4
    « Treated Very Well at this Hotel! Great rooms.... »

    The hotel staff were very professional, helpful and got you in and out quickly. They helped you get the room you wanted and made sure you were happy with your accommodations. The beachfront rooms were a nice size and very clean. Beautiful view from the balcony. The breakfast was free and was good. Lots of choices. Was very happy with this hotel.

    5
    « Excellent service »

    We stayed here for 2 nights. Perfect location right next to the beach. Staff were friendly and extremely helpful especially Stanley Frances who helped us with our next hotel stay. Excellent service. Would definitely recommend to all families and couples.

    5
    « Best Hotel and Staff Hands Down! »

    This hotel without doubt has become one of my favorite hotels by far. I stayed during my time in Cocoa Beach Florida prior to going on a 7-day cruise! Upon arrival, we were warmly welcomed by the staff. They were so professional, friendly, caring and pleasant; starting from the reception. Sabina and Sarah were truly amazing!!! I loved the warm welcome and their beautiful smiles. We only stayed one evening here unfortunately, but the experience was truly amazing! Hotel stay was great. Our room was clean and the decor was stylish, not the same boringness as other hotels in the area. The scenery was beautiful and it was wonderful to walk to the beach and enjoy the local scenery in such a quiet and peaceful environment. Bed was comfortable. We actually got a good night sleep. I will definitely stay here again when visiting the area, and would recommend this hotel to others. In Closing, I rate this hotel 5-stars; the atmosphere is so special that it really felt like home to me. All respect goes out to the General Manager who does a great job here; a true sample of excellent hospitality! Bravo Best Western Cocoa Beach!!

    5
    « Amazing Hospitality at this hotel! »

    Sarah helped up book our room and not only was she professional and courteous, she allowed us early registration due to getting in early from our cruise ship. Very very nice and personable. She helped to make our stay "great". Our room was amazing and very clean. She was the best. THANK YOU SARAH! ~Lori Martin

    4
    « Pre-cruise »

    My family and I stayed prior to our cruise. It was wonderful from beginning to end! When we checked in we were greeted by three wonderful smiles Stanley,Sarah and Sabina. They helped us with all our needs to recommendations on restaurants to activates for the children. We stayed in the ocean front room and was amazing especially the sunrise. The breakfast was delicious and honestly didn't expect it to be as good as it was!! My family and I will definitely be back!

  • 5
    « My family had a wonderful experience thanks to the staff especially Sabrina. »

    My family had a wonderful experience thanks to the staff especially Sabrina. We were excited because we got a good deal with the park and ride for cruises. We had an ocean view and could walk to the beach with ease. Rooms were nice and accommodating. We had a small problem when we arrived but Sabrina took control of the situation and made it wonderful during check in.

 

Getting to the hotel ...

All directions
·From: The north. Take Interstate 95 South to Exit 205. Take SR-528 East to A1A. Go south until you reach the BEST WESTERN Cocoa Beach Hotel & Suites on the left. ·From: The south. Take Interstate 95 North to Exit 201, which is SR-520 and then go east to A1A. Go north on A1A one mile until you reach the BEST WESTERN Cocoa Beach Hotel & Suites on the right. ·From: The west. Take SR-528 East to A1A, then go south until you reach the BEST WESTERN Cocoa Beach Hotel & Suites on the left.
 

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