BEST WESTERN Plus Hotel Litteraire Alexandre Vialatte,  Clermont-Ferrand 

4.0/5  - based on 291 guest reviews.
16 Place Delille, 63000, Clermont-ferrand, France - See map
+33 04 73 91 92 06 +33 04 73 91 60 25

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free high speed internet connection
    Free high speed internet connection
TripAdvisor Traveler Rating
based on 293 traveler reviews
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Whether you are here for business, pleasure or just passing through, take advantage of the Best Western Plus® Hôtel Littéraire Alexandre Vialatte ideal location in Place Delille. The hotel sits close to the historic town center of Clermont-Ferrand and its paved streets, shops and cultural entertainment. Just a stone's throw from the headquarters of France's leading tyre manufacturer and a short tram ride away from the Polydome, the La Cooperative de Mai Concert Hall and the legendary Stadium Marcel-Michelin. Enjoy the Best Western Plus® Hôtel Littéraire Alexandre Vialatte sleek interior and high-quality services including air conditioning, free secure Wi-Fi access throughout the hotel and a Nespresso® machine in each room. In the rooms, soft duvets for a sweet night's sleep room service and bathroom with bath or shower and hair dryer. Also take advantage of our little extras which include a Nespresso® coffee machine, 32-inch LCD TV, with Canal+ and CanalSat. At The Rooftops of Clermont, our panoramic breakfast room will awaken two of your senses. To start with, the view, an exclusive view across the rooftops of Clermont and Puy de Dome. Then, the taste, come and enjoy a delicious, hearty breakfast. And as the warmer weather arrives, take advantage of the unique terrace. The onsite restaurant Le Delille serves lunch and dinner for business or a meal with friends in a light, contemporary setting. Let this simple, modern restaurant, influenced by the seasons, delight you with its selection of fresh products. Our private rooms hold 15 to 400 people. Contact us to find out more. Other advantages to this hotel include a secure garage for a nominal fee, tourist bus stop in front of the hotel, and just 50 meters from the Delille Montlosier Tramway and just 800 meters from SNCF train station. The Best Western Plus® Hôtel Littéraire Alexandre Vialatte team is on hand to put together a custom-made break in Clermont-Ferrand and the surrounding region with the help of its partners such as Vulcania, Royatonic and the Michelin Adventure.

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Room 1

Guest reviews


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based on 293 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
81
Verygood
 
141
Medium
 
46
Poor
 
18
Horrible
 
7
Business Business 56
Couples Couples 110
Family Family 65
Friends getaway Friends getaway 25
Solo travel Solo travel 9
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Hotel Litteraire Alexandre Vialatte,Clermont-Ferrand
  • 3
    « Ok for an Overnight Stay »

    We have stayed here before whilst enroute through Spain although this time the receptionist was far less helpful than the one previously. Generally not a great area. I was not happy to let my teenagers venture out without me. Clean, modern, evening meal was ok but breakfast was very limited. Ok for a pit stop.

    3
    « Missable »

    I convinced my wife and kids that the Puy De Dome was worth a visit. I was thinking of breaking up our holiday with a couple of nice short stays before we drove to our gite on the Lot/Dordoygne border. So booked 2 nights at this hotel which had ok reviews. Unfortunately the following morning we wanted to go and take the train up to the Dome it was really cloudy and grey and it didn't look like clearing up. So we decided to take a leisurely look around the town (we were going to do that late afternoon). We saw the cathedral and the abbey and the other sites. The hotel is quite central and all the site are easily reached on foot. We did see pretty much most of the sites and took some nice pictures. There are shops and cafes nearby so it is a convenient location. I just felt that this town lacked abit of soul and atmosphere. Maybe that is just me and my past experiences of other places. We had visited Dijon a few days prior and really liked that town. Can imagine staying there longer to visit some of the vineyards. We left disappointed with the all round experience. The price of the 2 night stay I thought was around £40-50 too much, that would have dampened the disappointment somewhat. The rooms were ok, decent size, shower was good with plenty of hot water. Wifi connection was slow. One thing to note is that the underground car park for the hotel is quite tight, especially if you have a 4x4 or a bigger car. The receptionist looked like he had done some long shifts and did the weekend shift as well - bless him. Overall, I think it was a missable trip, but I think it's always worth doing it for the visit to the dome. We may go there again to visit the dome but not to stay overnight.

    4
    « Great Stopover hotel »

    We stayed overnight on a drive from Girona, Spain, to Paris. We enjoyed our stay. The hotel was clean and modern. The staff were very welcoming and helpful. We booked an executive room which came with tea/coffee facilities and a mini bar. My only problem with the room was that there were no dressing gowns or slippers for us to use. The buffet breakfast was basic ... A small selection for Continental or some items from a cooked breakfast. Not a huge choice but something for everyone. As I have already said the staff were really helpful. My husband needed to print, sign , copy and scan some items and they really went out of their way to help him which was really appreciated. There is nothing much to do in Clermont but the hotel makes for a comfortable stopover spot. We would definitely stay here again.

    1
    « Staff let the hotel down »

    Stopped over night on our way to the south of france. 10 hours driving and arrive at the hotel. Checked in and told there is no parking and given a map of Clermont Ferrand for alternative car parks. Just what you need after a 10 hour drive. The lady on reception told us breakfast was on the 6th floor. From this i took that the breakfast was included? Oh no. Booked through booking.com. 2 rooms. 198 euros for both. Checked out following morning. Was asked to pay.... no problem. Only to be called half way to the south of france by the hotel, to be told we only paid for 1 room. What sort of shambles is this hotel? We booked 2 rooms. Assumed i paid gor both rooms as the price was almst 198 euros. What they didnt tell me was that there was a tax to pay for both. That breakfast was chargeable and that i owed another 148 euros. Absolutely farce. Couldnt check because of driving and no internt access and then explained i would check when i get home. Only to get an email 2 days later to say they had charged my card for the 2nd room without my permission Wouldnt recomend this hotel to anyone.

    4
    « Fine place for an overnight stay »

    Hotel Des Puys is well located on a square just outside the city centre. The reception area looks like a car rental office and the hotel itself definitely is more business than leisure oriented, but service is adequate and friendly and the staff even manages to speak English, which is always a bonus in France. We had a room on the first floor with a rather interesting semi-open floorplan. Space is adequate, the bed is comfortable and we had no issues whatsoever with noise outside. The breakfast is fine and the area on the topfloor really has fantastic views with the friendly staff only enhancing the experience. The hotel has its own underground parking garage although garage is a sophisticated word for a dark grotto much more suitable for small french cars than for somewhat larger german limousines, especially when the very small entrance to the deepest floor has to be navigated. But Clermont-Ferrand is a nice and lively place, easily explored by foot from the hotel and we would certainly not hesitate to recommend this hotel for a one or two night stay.

    4
    « Well located, reasonably priced for what is classed as a four star hotel »

    The hotel was undergoing restoration whilst we were there and the reception was in a temporary area. This did not unduly bother us, but there seemed to be problems with the electrics from time to time and there was no bar. The hotel is located on the edge of the historic district, about ten minutes walk from the cathedral. Our room on the fifth floor had a balcony and a pleasant view over the town towards the distant hills. The room was on the small size but is about what you expect for a European city centre hotel. There were no problems with noise, either internally or externally. Staff were pleasant and courteous and the breakfast buffet well stocked. If ever in the city again, I would be happy to stay here.

    4
    « Nice choice »

    Good room, nothing special but nothing to complain about; I was on the 4th floor facing Place Delille with a nice view over the town. Hotel services are ok and the hotel appeared well maintained and cleaned. The breakfast room in on the top floor with a nice view over the town and the surrounding hills. The breakfast choice was ok (but not exceeding the meam expectations, even if the lady part of the hotel staff in the breakfast room was very helpful and welcoming). Should I ever be back to Clermont-Ferrand, this hotel would be my first choice again.

    4
    « Hotel evaluation »

    We left quite happy with the one night experience. It would be nice to have English speakers on each shift and in the restaurant. We asked the restaurant staff to call an employee from the reception area to explain the menu lists.

    4
    « Typical European Room Easy Access to Downtown »

    Typical European Room, Nice bathroom. We had a small deck which overlooked the square which was nice. The A/C did not work, but it was cool enough with the window open. The restaurant in the hotel is fairly decent. Staff is very friendly and accomodating. The hotel is walking distance (or short tram ride) to the place de Jaude, Train Station, and Cathedral.

    5
    « Lovely hotel »

    We arrived following a long day's driving and received a warm welcome. The lobby was bustling and the staff were very friendly. We had booked 2 rooms, both were very similar, no complaints. Lovely bathroom and in-room facilities. As stated by previous reviewers, the breakfast is simply fantastic. The view from the breakfast room was fabulous, you got a real taste of Clermont-Ferrand, and the range of food was absolutely excellent. Everything you could ask for. The lady who attended us was very chatty too. I had thought the hotel was a little pricey, until I saw the breakfast!! Overall, I would highly recommend this hotel.

  • 4
    « Excellent hotel »

    Very nice hotel. The breakfast was wonderful and had gorgeous views of the city while you eat. Staff was very friendly and helpful. The beds were very cozy with nice linens. I enjoyed the ability to open the windows for fresh air. The Internet was unreliable in the evenings. The park across the street was noisy and seemed to be a hang out for local teens/young adults. Near a grocery store but not many restaurants to choose from. The bus line is directly in front of the hotel.

    3
    « Location is a problem »

    When I arrived three young men with a ghetto-blaster were shattering the peace of the square outside - and of everyone else within several hundred metres. I found that my room overlooked the square and asked for one at the back instead. The receptionist gave a Gallic shrug - and said that he would call the police if they didn't stop by 10.30. Fortunately they did stop well before that, but when I ventured into the square later i found it to be the haunt of several unsavoury characters with vicious-looking dogs. This is a shame, since the hotel itself is quite nice, with great views from the top-floor breakfast room - and a pretty good breakfast too.

    4
    « Lovely balcony view. »

    We stayed here for one night on our way South. It was lovely to have a balcony (small) just to be able to have some fresh air and enjoy the sun. The view was nice - we were able to see the mountains. It is handy for the shops, cathedral and restaurants. Very clean but the Wi-Fi was slow and non existent at times. Underground parking is provided, which we thought was slightly expensive but as we travelled onward we discovered most of the hotels charge in and around the same price. Didn't eat in the restaurant as there was a limited dinner menu choice. Reception staff could have been friendlier and there was only 1 person on each time I had cause to visit the desk so I had quite lengthy wait to be attended to, but all in all I would stay here again as the location is good, it is clean and well kept.

    3
    « My last stay unfortunately »

    After being absorbed into the Best Western chain the hotel has undergone some more renovation. The same traffic noise and drunks with their dogs battling it out until late in the square below still persist. I know that's not the hotel's fault but it does detract from the experience. On my second evening I returned to my room to find an A4 note stuck to the balcony window on the inside saying 'Wet Paint'. In other words workmen had come into my room without my permission or knowledge to do work commissioned by the hotel. I was more annoyed that the hotel management refused to accept that I had a legitimate complaint - these guys could have gone through my stuff, used my toilet, helped themselves to my passport or cash, or just done something out of badness - and a cursory offer of compensatoon soon dis appeared when I came to pay the bill. Sorry Hotel des Puys, that's my last visit of maybe 25 previous. Oh, and the wifi is still rubbish.

    4
    « Good stopover hotel »

    Hotel was clean, rooms were comfortable and the breakfast was good (Served on the top floor with a good view!) Staff were very friendly and spoke English. On site car park which was overpriced but very convenient. Would definitely stay again if passing through.

    4
    « nice surprise »

    We wanted a cheap stay for the night on our way to the south, and got pretty surprised by the quality of the Hotel. The external aspect of the hotel is so-so (it looks like a regular building from the 90's), but the interior is much better than it looks: * Rooms were very comfy, practical and well decorated * very very nice view from the restaurant at the top of the building * close (walking distance) to the center and the cathedral * exquisite family breakfast * friendly staff The parking is a little bit tight for large car, but the staff proposed to move his car so we could put ours instead. Overall, very pleasant surprise!

    5
    « Excellent stay »

    Stayed one night here in July. Very friendly staff and nice location to the old city. We stayed in a Junior suite on the sixth floor right next to the breakfast room. Very nice room with an excellent bed. The room was spanky clean, and it almost seemed they just had painted the room for us. Did use the parking garage which was simple to access. Got some beers and went to the look out spot on the sixth floor after dinner. Very romantic. In my opinion the only downfall was the breakfast buffet, nothing special about that one, but the hotel is definitely worth a visit.

    4
    « Modern and well located »

    We spent one night at this hotel. It is at 10 min walking distance from the old city and cathedral, add 5 min and you are at "la place Jaude" with plenty of restaurants in nearby small charming streets. We had a family room which is actually 2 bed rooms one with 2 beds for kids and the other with 1 twin for adults with large bathroom and toilets. Each room has a tv, AC works very well (reached 40C outside when we were there).

    3
    « needs improvements »

    pros : hotel is clean, close to downtown, rooms have been renovated, the terrace is great for breakfasts with a view on the cathedral, wifi works, housekeeping is fine. cons : the staff at the lobby is not very helpful, the carpark is very narrow and expensive, the restaurant was closed without any previous notice, one lift was out of order.

 

Getting to the hotel ...

All directions
·From: Paris. Follow Highway A10 in the direction of Bordeaux. Continue on A71 in the direction of Clermont Ferrand and take Exit Number 15 Clermont-Ferrand Nord and follow in the direction of Centre Ville. Then, take a right onto Chaussee Claudius and go straight. To finish take a left on Place Delille to the Plus® Hôtel Littéraire Alexandre Vialatte . ·From: Montpellier. Follow Highway A9 in the direction of Millau, and continue on A75 to Clermont-Ferrand. Take Exit Number 3 Clermont Ferrand. Go straight on Avenue du Roussillon and follow Clermont-Ferrand Centre Ville. Once in the city center, go straight on Place des Carmes Dechaux. Continue on your right Avenue Georges Couthon and go str...

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