BEST WESTERN Hotel Canyon De Chelly Inn,  Chinle

4.0/5  - based on 904 guest reviews.
100 Main Street, 86503, Chinle, United States - See map
+1 928 674 5874 +1 928 674 3715

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1 adult

 

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  • 24-hour front desk
    24-hour front desk
  • Restaurant
    Restaurant
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Stay at this 100% non-smoking Chinle, Arizona hotel located minutes away from the picturesque Canyon de Chelly National Monument. Experience the breathtaking views of the White House Ruins, Spider Rock, Junction of Canyon de Chelly and Canyon Del Muerto, all located in the Canyon de Chelly National Monument area. Situated only four miles from Northern Arizona's Canyon de Chelly National Monument, the BEST WESTERN Canyon de Chelly Inn provides guests with friendly customer service and comfortable accommodations for an affordable price. Each well-appointed guest room at this Chinle area hotel features cable satellite television with HBO® and high-speed Internet access. Begin your morning with a delicious meal at the Junction Restaurant, located on site, before starting your adventurous day. The hotel offers a newly remodeled indoor heated pool, sun deck, sauna room and an outdoor picnic area as well as private banquet room facilities for large groups. Enjoy a Jeep Tour of the magnificent Canyon de Chelly National Monument area of which may be arranged through any one of the several independent local Navajo Jeep Tour Operators in the Canyon de Chelly National Monument area. Guests may also arrange for horseback riding and hiking in the beautiful Canyon de Chelly area. Other nearby attractions are the Hubbell Trading Post historic site, Navajo Code Talker Monument, Tsaile Lake, Wheatfield Lake, Hopi Reservation, Buffalo Pass @ Lukachukai Mountains and the Chuska Mountains located in Navajo, New Mexico, a quick trip to the Four Corners, Painted Desert & Petrified Forest, Monument Valley & Mesa Verde. The friendly, helpful staff at the BEST WESTERN Canyon de Chelly Inn is ready to ensure a fun-filled memorable stay in Chinle, Arizona. Make a reservation today and save! Enjoy your stay.

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Room 1

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Excellent
 
267
Verygood
 
323
Medium
 
226
Poor
 
65
Horrible
 
23
Business Business 80
Couples Couples 384
Family Family 223
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BEST WESTERN Canyon De Chelly Inn,Chinle
  • 5
    « thank you »

    Thank you...Just awesome Thank you staff! thank you No issues.. very comfortable, everyone very friendly. ....thank you very much. had a good time at canyon. Junction restaurant... very filling and awesome.

    3
    « Somber Trip »

    We came to town to attend a funeral. I chose BW because it's what I used before at other locations. The place is adequate for our accommodation need. We're out most of the days and just need a place to crash. Onsite restaurant was satisfactory. Front desks staff were friendly and positively accommodating. Service was good and beds were made when we came back. Its definitely not the best but not the worst either.

    5
    « Excelente!!!! »

    We had a wonderful stay at Best Western. The staff and accommodations are excellent. Every time we stay at Best Western Canyon de Chelly is a good experience. Best Western is our stay of choice. The staff is great to work with. Thank you!

    3
    « What you would expect »

    This is a typical BW hotel -- lots of rooms, no elevators for second level rooms, and noisy heating/cooling units. Bathroom is small and the number of outlets is really limited (I unplugged the clock/radio to get another access). WiFi worked well but a bit slow. Room was clean and bedding was comfortable. Front desk staff very friendly and helpful. There is a fridge in the room.

    5
    « Getaway »

    Enjoyed seeing Canyon De Chelly and Indian ruins (very scenic). Also enjoyed my stay at the Best Western Hotel in Chinle, Az. The adjacent restaurant "The Junction" had good food and variety. The staff were quite cheerful and friendly.

    3
    « Good Stay »

    Room was comfortable and clean. Front desk personnel were not very cordial but other workers were helpful and friendly. Breakfast is not provided but there is a Subway a short distance from motel and a restaurant on the motel grounds. Room appeared to have been updated some and had no issues with it. It was not one of better motel values on trip but you have limited options in Chinle.

    4
    « Clean, updated, and friendly staff »

    This is a motor-court type of hotel - 2 stories. Very clean and comfortable, updated decor. We had an upper room that had some nice extras - fridge, coffee pot, microwave, hair drier, hd tv, cable, and free wifi. The staff was very friendly and courteous. The room was spacious and better than average.

    5
    « Great Stay at Canyon de Chelly »

    We had a wonderful stay at Canyon de Chelly. The staff and accommodations are excellent. Every time we stay at Best Western Canyon de Chelly is a good experience. We are a non-profit organization called Adopt A Native Elder and when we and our volunteers take food to the Elders on the Navajo Reservation, Best Western is our stay of choice. The staff is great to work with. Thank you!

    3
    « Clean and comfortable, with maintenance issues »

    Bottom line is that Chinle is a small town, and there's really only two other options. We found the room clean and comfortable, and the Junction Restaurant is on the premises, good place to eat. The hotel does not offer a complimentary breakfast. I would recommend staying here, however, there were some annoying issues. Our refrig was not working and the young lady at reception seemed to think that I did not know how to set the thermostst. Luckily, another receptionist, Brianna, went to check it out and we found a seriously overloaded electrical outlet with the refrig not getting a full current. She changed around the octopus of electrical cords and we were in business. Later, the toilet would not flush and I found a nut off the flush lever. Easy to fix, but makes you wonder how it could be left that way. Brown water when you turned on the shower each evening. And the pipes hammered very noisily, both ours and the neighboring room. It's an older property, but still acceptable.

    4
    « Good location »

    This hotel was conveniently located near Canyon de Chelly. Our guide for the CDC tour picked us up outside our door. We ate at the restaurant located in the parking lot of this hotel which served us a good dinner. The room, while dated, was clean and spacious. The staff was pleasant. Overall our experience was good.

  • 4
    « Clean, comfortable accommodation for a Canyon de Chelly excursion »

    My hubby and I chose this motel for our first ever trip to Canyon de Chelly in part due to its proximity to the Junction restaurant and based on positive reviews here. This is pretty much your classic motel, with room access from the parking lot. We had a room on the ground floor, and it was spacious and comfortable. It looked like it had been recently remodeled. The beds were comfortable, the room was clean, and despite being on the ground floor the nights were very quiet. The room had a single cup coffee maker and a mini-fridge, both of which we appreciated during our 3 night stay. Our only small issues were: there was a very strong, cloying soapy perfume pervading the room after it was refreshed each day. We had to open windows and crack the door to get rid of it. I appreciate a clean room, but perhaps switching the housekeeping crew to a perfume free cleaner would be advisable. Also, on our second day the tap and toilet water took on a distinctly reddish color. This isn't something we blame the motel for, but we did supply ourselves with some bottled drinking water. Our guess was that that was a municipal water issue, and given that Chinle is situated in very dry desert country it was not difficult to imagine there might be water quality issues from time to time. All things considered, this was a clean, comfortable place to stay, and we would not hesitate to stay here again should we return to Canyon de Chelly.

    5
    « Excellent »

    Given that the town itself is relatively small, we were pleasantly surprised to find that this hotel was a great place to stay. We found the staff to be friendly and helpful. The room was very clean and comfortable. We particularly enjoyed the indoor pool after a day in the canyon. Breakfast and dinner at The Junction Restaurant were quite good. We would definitely stay here in the future should we visit this area again.

    3
    « Adequate »

    Older building in need of restoration. The "heated" pool was very cold. The sinks are too low, and i'm not very tall. Restaurant in the parking lot is very convenient, and the food is great. Considering the very limited options in Chinle, it was good enough.

    4
    « very basic but clean and affordable »

    There is little to do in Chinle. We were there to explore and discover Canyon de Chelly. We did just that and had a delightful time. But the city itself is small, quiet and non-descript. Keep that in mind. There is a grocery store and we were able to stock our cooler up, which was timely for us. The hotel itself was fine. We had dinner there and had the stir-fry which was generous and tasty. The staff was friendly and we had no problems with the hotel at all. If you are planning to do a horse tour we highly recommend Justin's Horse tours. We had a great time.

    2
    « Abusive »

    There is nothing special about this property, the lobby and souvenir shop at the entrance area are deceiving, the rooms are spacious but basic, we had a mini fridge and microwave, same as in just about any motel we have stayed before, but for a premium price. They offer no breakfast. Upon checking out, I was shocked to see how many different charges and taxes we were charged, on top of the overpriced amount of the room, including a Navajo Nation surcharge for exactly what services offered outside of the regular taxes? we left the area with an overall feeling of being ripped off just for being "white". Not worth my hard earned cash.

    4
    « Great for a visit to Canyon de Chelly »

    Chinle is not the most attractive of towns but it was well worth staying in the area for two nights in order to visit the beautiful Canyon de Chelly. Our greeting at reception was very friendly and we were given, as requested, a room on the upper floor (there are no elevators, not that it bothered us). The room was a ?typical motel type?, not overly inspiring, but clean, comfortable and very quiet. We enjoyed two breakfasts and two evening meals at the on-site Junction Restaurant, the food was great (loved the Navajo Tacos and frybread) but what really stood out was the friendliness and attentiveness of the staff. The canyon was just a short distance away; on the day of our arrival we drove the north rim and on our full day we took a morning tour into the canyon and drove the south rim to Spyder Rock in the afternoon.

    3
    « Good Hotel- »

    Good Hotel for a quick trip to Chenly. It is located right off the highway and everyone is very friendly and helpful. Great staff... The restaurant provided good food and the staff was wonderful. Had a great time and would go back.

    3
    « Adequate for one night »

    This is one of the only options close to Canyon de Chelly. It is a clean well maintained older property. The room was spacious and appeared to be nearly renovated. We did not like the air freshener odor that was very strong upon arrival. We had to open the windows and doors to get rid of it. Also the AC unit was very noisy. The staff at the hotel were all very professional and friendly. There is no breakfast provided which we found a bit unusual at a Best Western. The restaurant next door was ok but not great.

    4
    « Renovated and comfortable »

    Nicely renovated and clean hotel with a restaurant. The room and bed were very comfortable. Wifi was excellent. The Junction restaurant was fine. Not very many healthy options on the menu, but it was adequate.

    2
    « Unfriendly Staff »

    Stayed here one night. Arrived about 20 minutes before check in and was refused service until check in time, along with several other folks waiting until the exact time of check in. Room was adequate but could not even get a cup of coffee in the morning until the restaurant opened.

  • 4
    « Chinle, AZ Best Western »

    Very comfortable / clean rooms; staff pleasant and friendly, Location near Canyon de Chellypark entrance is excellent. Adjacent Junction Restaurant was very poor - food was brought to table so quickly it had to have been prepared long before we arrived and then microwaved but partially cold.

    5
    « Great. »

    Was given a lovely room and everything was perfect. Perfect after a long drive over there and a little paradise in the middle of nowhere. For food, pop down the road to the new Denny's which is delicious and great value for money. It seemed like the room we were given in the hotel was almost either newly done or remodelled/redecorated recently - it was spotless and fantastic!

    5
    « 2.5 weeks road trip »

    we just loved the personnel at the best western Canyon De Chelly Inn.From check in to checking out very kind big smiles.The pool and hot sauna was real nice after a long wandreding around the Canyon.Didn,t eat at the restaurant but we did go and see the canyon.The staff were real nice at checking in.A young lady was there and gave you all the details you needed to get to your room and all the equiment that was available to use.the gym was nice as was the sauna and pool.Over all one of the nice's best western we have stayed at in a long long long time so thank you best western for that.

    4
    « Excellent Hotel, Beautiful Canyon »

    We spent three nights at this hotel and were very pleased. Every surface has been updated inside the room. The building must be made of solid concrete bricks because the rooms were very quiet. We were on the first floor and could not hear anyone walking above, even on the stairs. The staff was very friendly and helpful. Bed was comfortable. We used the heater just to take the chill off the room and it was fine. Free Wi-Fi was great and we ate five times at The Junction Restaurant which is part of the hotel complex. Having a nice place to stay made our visit to the beautiful Canyon de Chelly very special.

    4
    « Excellent value for price »

    Very friendly, helpful staff. Clean room. Great location for visiting Canyon DeChelly. Restaurant located between wings of hotel so once you arrive you don't have to get back in car to find some place to eat.

    3
    « Hard Bed Noisy A/C »

    The staff and room were fine for the area, but the bed was so hard and the A/C was so loud. After an 8 hour day of driving we just wanted a good nights rest but we were both awake every hour or so changing positions or hearing the loud noise of the a/c kick on.

    4
    « Very clean, good location »

    The motel is in town, a few miles from the canyon. There is a very nice heated indoor pool and a restaurant right across the parking lot from the main building. My room was modern, clean and quiet. Rate was reasonable except for a lot of add-on taxes. Staff was very friendly.

    4
    « nice place to stay visiting canyon de chelly national mounument »

    the nicest place to stay when visiting canyon de chilly national monument, excellent service, pleasantly decorated rooms. good wifi, comfortable beds. restaurant at motel has very good food & service. located close to canyon entrance.

    4
    « Great place to stay »

    I've stayed at this hotel a few times. Each time, the staff has been very friendly and helpful. The cleaning staff, in particular, makes a point of saying, "Hello", with a smile on their face--such a welcome greeting.

    5
    « Always Enjoy »

    Very Nice place to visit to enjoy Native American culture. The staff here are all Native American and very helpful. My room was extremely clean and amenities were very nice. The property was very nice and i got a great nights sleep, the bedding was very comfortable . i have stayed here before and have yet to be disappointed. i highly recommend this location.

  • 5
    « can't beat this »

    great property--new, clean, good décor, comfy. Value was definitely there. Restaurant next door is good--too large servings, but good. Gift shop at hotel is worth a long browse--not kitschy stuff. handy to Canyon de Chelley. Only thing that surprised me was no food service (a banana, cup of yogurt, anything). Keurig in room coffee.

    4
    « Nice place to stay »

    We stopped in Chinle during our visit to Canyon de Chelly. Chinle doesn't offer too much but the level of this Best Western is definitely high. Good room, clean. A very nice swimming-pool. Staff was extremely friendly.

    5
    « Canyon De Chelly Inn »

    My stay was comfortable and enjoyable. The staff were very accommodating both in the restaurant and the hotel. I was there for business so I did not get the chance to venture out and check out the local area.

    4
    « Extremely Helpful Staff »

    The staff at this hotel are extremely helpful and friendly. A maintenance staff member saw we were having trouble getting into our room and quickly came to our rescue. Turns out the lock that you put your key card into needed new batteries. Then we couldn't figure out how to operate the A/C-heater unit so a staff person who was leaving for the day came to our rescue and showed us how to operate it. About the only downside is this Best Western does not offer a free breakfast like other Best Westerns we've stayed at. That's because there is a very good restaurant right next door.

    5
    « Nice place to stay »

    The staff and room were excellent. We had a little problem getting the AC to work and one of the staff came over immediately and fixed it. I only wished they had the standard "free" breakfast. We had breakfast at the attached Junction Restaurant for restaurant prices.

    4
    « Clean and friendly motel »

    I did not know what to expect from this motel as the reviews are mixed. However we turned up and were pleasantly surprised. We arrived early at around 10am and they were able to book us in immediately in a top floor room. The first thing I noticed when I opened the door was the smell of new carpet. Then we went into the bathroom and this was newly renovated. This motel is not posh, and it does not boast anything special, however it is clean and quite cheap. The Junction restaurant is the only one in this very small town and serves cheap and cheerful food. The town has Bashai's, a supermarket where we got our sandwiches for the day, and we found the staff there to be friendly and accommodating. We wanted to use the town coin laundry but were advised by a local that sometimes white washing will stain pink due to the sediment in the rock. There are three choices of motel in town, this one in the town, the Holiday Inn at the entrance of the Canyon, and Thunderbird in the Canyon which has dire reviews. Whilst the Holiday Inn is nearer the canyon (by five minutes), it looks dark and dreary as opposed to the Best Western. We had two quiet night's sleep and were pleased with the motel.

    3
    « Nothing fancy »

    I wanted to visit the Canyon de Chelly and take a jeep tour. This hotel is located just a few miles from the entrance to the canyon. I spent two nights at this Best Western. The rooms were clean. The beds were comfortable. The cable TV selection was limited. The mini refrigerator in our room was especially noisy and we ended up unplugging it so we could sleep. Both nights there were some loud guests hanging out in the parking lot which kept us awake. Adjacent to the hotel is a restaurant which serves meals most of the day. The hotel lobby staff were pleasant.

    3
    « cold pool, coffe pots leak and poor quaility bad coffee »

    indoor swimming pool freezing cold. coffee pots in room poor condition and coffee was very bad, feel sorry for staff that had to clean up after leaking in room coffee pots. we tried putting multiple bags of coffee into the pot and still coffee was weak weak weak. hated the coffee there.

    4
    « Canyon trip »

    2nd largest canyon in USA, jeep tour into canyon was informative and very pretty. The hotel restaurant was exceptional with many choices on menu. The locals were friendly and helpful. Lots of opportunities available for purchasing souvenirs.

    3
    « Adequate »

    Nothing special, but clean with a restaurant & subway located next door. Nice people. We did a jeep tour which ended after check out, & they allowed us a late check out with no problem. People @ the front desk were very nice. There's an indoor pool & refrigerator in the room.

  • 4
    « Nothing fancy but a good night's sleep »

    There is nothing fancy about this hotel (the shower tile was nice) however it had a nice fitness room and the bed was comfy. There is a resteraurant next store so you don't have to go far for food. It provide us a nice nights workout and sleep

    4
    « Good Experience »

    Good location, good restaurant. Room was clean, bed comfortable, wifi worked fine. Check in, check out easy. Staff recommended Sayit Jeep Tours and Bobby Van Winkle was our tour guide for Canyon de Chelly. He was excellent. We loved the 3 hour tour. Well worth the $$. I highly recommend this tour.

    5
    « Great Staff »

    We didn't actually stay on property. We were to meet our tour (Canyon de Chelly Tours) in the lobby of this hotel. They were over 1 1/2 hours late and then when they finally did show up, very unacceptable. Kim, the owner of the Best Western, assisted us in getting a last minute tour with a different company "Beauty Way Tours". She went out of her way to help us, and we didn't even stay on property. You can bet we will next time we are here. It's nice to see Customer Service at it's best.

    5
    « Very nice and friendly. »

    All the staff were very polite and helpful during my stay. Rooms are nice and clean. The pool was just what we needed after a long hot day. Junction Restaurant is a very good place to eat. Very satisfied with our stay.

    3
    « High tax rate »

    The room was clean and everything in working order. A little pricey for a older hotel and taxes too high. They had a Tribal tax for the Navajo Tribe. From what I could tell that tax only helps a few, because most of the Indians I saw looked very poor.

    4
    « Work in Progress »

    We stayed here on July 2016 during a 3 week trip out West. Remodeling of the hotel was in progress. Our room had just been finished. New carpet, fresh paint, brand new bathroom fixtures, faucets, etc. We were very, very pleased. Only disappointment was in the lack of a complimentary breakfast. However, the Junction Restaurant is on site. We didn't try it.

    4
    « Good hotel for a small town »

    We stayed overnight here after visiting Canyon de Chelly. The room was clean and comfortable. Part of the hotel was being renovated, a good sign that the owners are updating the property. The young lady who checked us in was very pleasant and called after we had reached our room to make sure everything was okay. Breakfast was not included but there is a restaurant on the property and other options in town. I would stay here again.

    4
    « Best of the three hotels »

    There are only three hotels in Chinle and no others for many miles so choices are limited. They are also overpriced for what you get, but "pas de choix" if you're visiting Canyon de Chelly. The cheapest is Thunderbird Lodge located just inside the national monument. The Best Western is the largest and closest to town. First, there is no Pizza Hut (as suggested by a previous reviewer) associated with the hotel nor is there one in Chinle. There is however the Junction Restaurant in the center of the 3-sided complex and a Subway/gas station adjacent. Room was spacious and perfectly nice with good AC. I have no comment on staff because my only interaction was checking in/out. I would likely choose this BW on a return visit.

    5
    « Clean and confortable »

    We visited Canon de Chelly and stayed at this convenient location. Nice service and room. Very cordial personnel. Would stay here again. After a long drive we were please that the Junction Restaurant is right there!

    3
    « Worst Best Western Stay »

    We've stayed at many B/W's, and have really enjoyed them! This one was definitely way below our expectations!!! Dingy rooms, plastic thing over door lock, making it hard to open if you don't have both hands free, no breakfast of any kind! Not worth the price we paid. We were happy we were only there 1 night!!!

  • 3
    « OK - good location but not a great value. »

    We were fine here and slept well although I found the pool to be a little murky and the ambiance was a bit dismal. For the location (near Canyon de Chelly) it was perfect and there was a Pizza Hut part of the restaurant on the premises!

    4
    « Fine, but simple hotel »

    This hotel is simple and the rooms were clean. It is extremely convenient to Canyon de Chelly Park. The staff were very accommodating. There is a covered pool on the property. Two issues...there is no breakfast buffet and the wiring in bathroom was a little scary.

    4
    « Nice hotel with good restaurant »

    The hotel was very clean and a great place to rest for the night. We ate at the restaurant and the food was excellent. The kids played in the pool and had a great time. I would recommend it to anybody staying in the area.

    4
    « Good location & service »

    Stayed one night when passing through the area. I was tired and had not been feeling well so perhaps that colored my perspective on how comfortable the bed was! Loved it! Check in/check out was efficient. The room was stuffy when we entered but threw open the slider and aired it out. Quiet, comfortable. Restaurant on the premises. I would definitely stay again.

    4
    « Close to the Canyon »

    There aren't many places to stay in Chinle. I had stayed previously at the Holiday Inn and wanted to try the Best Western. This motel room was freshly painted and very clean. The desk staff were friendly and accommodating. It is a short ride to the canyon from here and the Junction Restaurant is right on site. This is not a luxury hotel, so don't look for the typical amenities, but it is perfect for travelers who are there for the history and culture.

    4
    « BW Customers Beware »

    Property surprisingly well maintained with clean rooms, attractive grounds, and what I personally like, a motel where you an park in front of your room. But, if you are used to complimentary breakfast, be ready to pay, and I do mean pay. They don't even offer coffee (except that awful packaged stuff in the room). Two of us had 2 cups each, over $11, just for the coffee. Though front desk personnel not real nice or professional, our overall stay was quite pleasent.

    3
    « A decent option amongst few possibilities »

    A clean, convenient, comfortable but pricey option for visiting the fantastic Canyon de Chinle nearby. The town feels remote and a little rough, so the hotel and restaurant feel somewhat like an oasis. The welcome isn't warm, and the extra Indian taxes make the price expensive and doesn't win friends, but the restaurant staff are friendly and food is good. Overall pretty good, but the Holiday Inn up the road towards the canyon looks better from the outside. The canyon is definitely worth a visit

    4
    « Decent Quality Hotel local to Canyon de Chelley »

    Stayed for one night on our way from Grand Canyon to Durango. Pleasant reception with large recently refurbished rooms and a good quality separate on site restaurant. Unlikely to be in area again, but wouldn't hesitate to recommend for short stay.

    5
    « Great location! »

    This was a great location for our visit to Canyon De Chelly! The room was clean, beds were comfortable and amenities were certainly adequate. Reasonably priced for the area and staff was very friendly. One piece of advice--if taking a tour of the Canyon, ask for a guide that is knowledgable and informed regarding the history of the area and the inhabitants of the Canyon. The scenery in the Canyon was awe inspiring, however, the guide we had was not great. Do the hike to the White House ruins in early morning--weather is better!

    2
    « Best Western at Canyon De Chelly »

    The restaurant was pretty good. It had a nice menu selection. The wait staff was very nice and helpful. The hotel was a different matter. There's a few things that I expect when traveling, comfortable bed, clean room and hot water for a shower. This hotel had no hot water. Also I think it's over priced for what it is.

  • 3
    « Good experience »

    Stayed one night on vacation through the Southwest. Reasonably priced rooms, clean and well-maintained. Staff was very friendly and helpful. Though there was no free breakfast, an on-site restaurant offered local and standard menu items.

    5
    « Clean Best Western »

    Have stayed here before on several business trips. Navajo staff is very nice and welcoming. Room is clean and well supplied. Internet service is fast. They have a great restaurant next door called Junction that has a Pizza Hut as well as a full service menu. Very good

    5
    « comfortable stay »

    I hesitated to try another Best Western after several really bad ones on previous vacations. The staff immediately greeted me and checked me in. They had us on the second floor but we are on a 30 day trip and we had too much luggage. They do not have an elevator (2story) and it was switched to the first floor - no problem. There was a gift shop with authentic Native American items, t-shirts and I bought an earring. We received a call from the front desk after we got settled checking to see if everything was satisfactory. A nice touch we thought. There is a restaurant next door but there was no problem with noise (they close at 9PM) or parking. The beds were comfortable with four pillows per bed. The sink was separate from the shower, it was great for getting ready with three people (husband, self and son). The air conditioner looked brand new and was fairly quiet - rare in hotel rooms. Thank you BW Canyon de Chelly Inn for an enjoyable and comfortable stay.

    5
    « Nice Hotel »

    We stayed only one night, but it was a very nice, Clean hotel with friendly staff. Room was quite spacious with a separate toilet area in the bathroom. Always a plus as far as I'm concerned. The air conditioner is located away from the sleeping area so one isn't bothered by the fan blowing or going on and off. Another plus. It's right next door to what's likely the best restaurant in town.

    5
    « Another Good Stay »

    Whenever in Chinle, I stay at the Best Western in Canyon de Chelly. It is a nice property, clean accommodations and a very cheerful staff at front desk. I frequently buy books from their gift shop for gifts when in the area. Nice cook books and Navajo history books. It appears to be tourist season so very busy this month. Weather is great. The restaurant next door is always busy and good food. They are open all day. I like the food at the Junction Restaurant as it is cooked to order. This is an older hotel but they seem to keep it up in good working order. The tour jeep companies are great here also.

    3
    « Great location, average property »

    Great location in close proximity to Canyon de Chelly (<5 min). The motel itself was overall disappointing. The bed was uncomfortable, my wife actually moved to my son's rollaway bed during the night. Pool was nice, but the water temp was too low for prolonged enjoyment. Not sure if we would stay here again. Just FYI, BYOB, no alcoholic beverages available anywhere in the area.

    4
    « Good Hotel for Visit to Canyon de Chelly »

    This is a good two story motel. As far as I could tell there is nothing else in this isolated region that compares with it. Our room was large with two queen beds. The bathroom was not what I really like but adequate. Heating and cooling units were ok. There is a good restaurant on site and a Subway very close. Breakfast is not included in the price of the room. I do not believe they have evevators.

    1
    « Worst stay ever! »

    I verified with the staff member 3 times while checking in that the price included taxes and fees. I was told the mattresses were all pillow tops, they were not. We were told the pool was heated, it was cold. The gathering and breakfast room was turned into a gift shop. When I went to check out in the morning the bill was $30 more than quoted. When I called customer service they informed me they weren't there for the conversation so there was nothing they could do. We will not be staying at Best (worst) Western tonight!

    4
    « Nice place to stay »

    Rooms were fine and internet was strong. I got a good nights sleep. Easy to get to Canyon de Chelly National Monument. Overall it is a fine place to stay. I didn't eat the restaurant, but it looked adequate.

    3
    « Eat early! »

    Firstly the hotel, more of a motel is clean, basic but friendly and we would recommend it as a place to stay. However we stayed Easter Saturday, arriving just after 6.30pm to be told the restaurant attached to the hotel closes at 7.30pm (not sure if this is the usual time or because it was Easter weekend) So we quickly got ourselves there, enjoyed a very nice meal but noticed a sign saying they were closed in the am ie no breakfast! So we ended up finding a local supermarket, luckily still open and buying in food. It would have been very helpful if this had been made clear in advance.

  • 5
    « Fantastic »

    Great location in the heart of Navajoland with a good little restaurant on the hotel grounds. Hotel staff are friendly and helpful. The bathrooms have been updated and customized since my last visit 5 months ago. The room and beds are clean and very comfortable, I slept like a wet log! LOL

    4
    « Comfortable accommodation Close to Canyon De Chelly »

    Chinle is a fairly remote area. We found the hotel very clean, quiet,comfortable, and everything worked as it should. The staff were very helpful and informative. We arrived very late and had no trouble finding the hotel and getting checked in fast. We stayed 2 nights and would stay here again.

    5
    « Comfy and Delightful Stay »

    I always choose the Best Western in Chinle if I need to lodge for the night. I am in sales for hospitality in the Northern part of the state and Utah so I stay at allot of hotels. This is not a fancy hotel but a clean and well kept motel. The Navajo employees are hard working nice people. My room was very clean with nice linen and towels. Internet speed was good too and free. Looks like they are doing improvements again. They seem to be always busy. There is a really good restaurant on the property so no walking distance, that serves a great menu. Open all day. Good food and service. It is called Junction. Oh, check their book selection out.

    4
    « Nice and clean hotel »

    loved the updated bathroom, bed was firm but the stay was very nice! Clean environment and the restaurant was very convenient across the parking lot. Quiet and had no issues. Price was a little high but the updates compensated it. Would stay here again.

    5
    « Clean and Comfortable »

    Stayed here a few times. The Best Western in Canyon de Chelly is always a good choice. It is clean and the front desk girls always follow up if I request anything. This time I needed extra towels and called and they were delivered in 5 minutes. The hi speed internet is free at this hotel and is always good. I have had to pay at other hotels. The reservation has slow speed even at the Grand Canyon so surprisingly, this Best Western has good hi speed. They do a good job keeping this older property in good order. The restaurant next door has good food and service and you can get your food to go if you want. The menu has everything on it, even Native American dishes and Pizza. It is also very clean. I work on the Navajo Reservation so stay at many hotels and this one is always consistent with cleanliness.

    4
    « Good Motel in an Isolated Area »

    We had a quick efficient check-in and check-out. Staff was friendly and helpful. Our room was on the second floor. It was very clean and nicely decorated. The king-sized bed was comfortable and quiet. It had a refrigerator but no microwave. The entry to the room is from an outside balcony (exterior corridor). There is no continental breakfast provided, but there is a restaurant on-site (The Junction Restaurant). We drove down the road about a mile and had breakfast at a Denny's. This is a very small town and there aren't a lot of options for eateries or other motels.

    3
    « Wonderful staff, tired motel »

    The Best Western has the feel of a 1950s motor hotel. The rooms are small and a little dingy and the heating/cooling unit on the wall never kept a constant temperature so that all night it was cool for a while, then warm, then cool again. Neither of us slept well. At the same time, the office staff and the personnel at the restaurant couldn't have been nicer and were kind enough to let us check out a day early so we could travel on.

    5
    « Clean and Well Maintained Hotel »

    I travel to the Chinle area every few months on business. When in this area, I always choose the Best Western Hotel in Canyon de Chelly. The staff is friendly and always helpful. The motel rooms have always been clean and the housekeeping staff helpful. I also use the indoor pool which is nice. There is a restaurant next door on the same property called the Junction that serves good food and fine service. It is open all day long.

    4
    « Best of Chinle »

    Best hotel in Chinle by a big margin. Only a short drive from Canyon de Chelly. Be sure to eat at the onsite restaurant for some good food - including Navajo specials. We would stay there again and reccomend it highly.

    4
    « Gopd location if visiting Canyon de Chelly »

    This was the 4th Best Western we stayed at on our AZ road trip and only one that did not offer a breakfast, this was a negative. The attached restaurant was 'ok' but not that great especially when we had experienced great deluxe breakfasts at our previous Best Westerns in Tucson, Safford and Eager. We took the Canyon Tour with a local guide and was very satisfied with the 3 hour tour. If staying at this motel, be sure to take time to enjoy the bottom of the canyon floor. We had been here 2 years before and regretted we did not sign up for the tour so here we were back again just for that and it was worth it.

  • 3
    « Decent Place »

    Nothing special but OK for a night. Room was fine though it did have an odor of cleaning materials. Staff was a bit off-hand. Convenient to highway and the Canyon de Chelly National Park and Visitor Center.

    4
    « ARIZONA TOP TO BOTTOM »

    Our group did the Canyon De Chelly park tour late April, came out tried and hungry. Hotel was clean and close. Normal Best Western Hotel, but no Breakfast and no ticket to the restaurant for breakfast, which is unusual. Not a problem for us. We were moving on anyway. The restaurant that night was crowded and thought would be good choice. In our group half food was good and half was not. Maybe what we had, since we both had the same food.

    1
    « An average motel with an excellent restaurant... »

    We visited the Reservation last spring with a mission group and stayed here. Their Junction Restaurant is one of our favorite places to eat and the rooms are nice, but nothing special. We were in four rooms paid for through Expedia and gave them credit cards to cover incidentals. When we came home one of our couples was charged for their room, $634! I've been trying, without success, to get the money returned. And I'll keep trying... A good place to stay but watch your credit card and be very clear about the charges!!!

    5
    « Canyon de Chelly - Excellent Place to Stay »

    This is our third trip to Canyon de Chelly and our third stay at this facility. A few years ago it was a bit shopworn, but it has all been refreshed and it was perfect. The rooms were very clean, the beds comfortable and it even came with a refrigerator that appeared to be very new. The carpets were in excellent condition (had recently been replaced) and the room spacious. We stayed for three nights and visited both Canyon de Chelly and Monument Valley and this was the perfect launching pad! The restaurant provided nicely prepared food with a wide selection at reasonable prices. The staff at the front office AND the restaurant were friendly and very efficient. Overall, a wonderful experience.

    5
    « jeff »

    Always clean, quite and comfortable, Great restaurant on the property (junction restaurant) and easy to find location when coming in from any direction, well lite parking areas. Easy to check in and out,,dependable internet

    5
    « Road Trip »

    Was satisfied with service and hotel. Would have liked brunch @ hotel instead of restaurant breakfast. The room was well stocked & clean. One drawback: pool across the way, next to restaurant. Staff very courteous & helpful. Would be happy to stay again

    5
    « Good choice for Chinle »

    The motel was perfectly clean, roomy and comfortable. The staff was friendly and efficient. We ended up staying a second night because a snowstorm blew in making driving pretty uncomfortable over the pass. It gave us some extra time to explore. Having a good restaurant adjacent was a nice bonus.

    5
    « Good Choice »

    This is a good choice when staying in the Chinle/Canyon De Chelly area. I have stayed at this hotel several times on business. Facilitly is clean, staff helpful and good restaurant next door so you do not have to drive to another location.

    5
    « Clean, well run. »

    No need to pay more at the Holiday Inn. (It was more expensive when we were in Chinle.) This place is very well run and has a restaurant to walk to. The rooms are clean and everything was working. It's the place to stay in Chinle.

    4
    « Good hotel in Chinle, AZ »

    We have stayed at this location in the past an each time it is consistently good especially for the area. The hotel does not offer free breakfast. The rooms are small but comfortable but need updating and updated pillows. The rooms face the outside parking lot which can be loud especially with motorcycles parked in front of the room. The reception staff were new and the supervisor training them was very attentive to both the customer service and teaching new employees which was good to see.

  • 5
    « Reasonable Quiet, place to stay, great staff »

    We were pleased with our three night stay at the Best Western in Chinle. We had reservations. It is probably the best place to stay in Chinle. We were greeted by two helpful and efficient receptionists who quickly took our information and explained the hotel layout. Our rooms were clean and quiet. We were given rooms on the second floor and the free wifi password. The TV worked well and the bed was comfortable. There is not much to do in Chinle so in the evening we played bridge with our friends in the room. We had breakfast and dinner at the Junction Restaurant which is also on the grounds and probably the best place to eat in the town. We spent one full day viewing both the north and south Rim. We spent the second day with a Navajo guide visiting the canyon floor. The canyon is beautiful and not to be missed. The South Rim drive with the overlook of Spider Rock is awesome. We were fortunate to have cool, cloudy weather. I want to thank the hotel for sending me an earring that I left on the floor in our room. I dropped it while my husband was sleeping in the dark and then forgot to pick it up later. We were about 100 miles away when I remembered and I called the hotel. I offered to pay for it to be sent to me and also a reward but they sent it without the information of the finder. The office also helped our friends with a scan and fax of some documents that needed to be sent to their son. They went out of their way to provide assistance

    5
    « a gem! »

    Pros: 1. people are friendly, everyone said "hello" even if I was not interacting with them 2. rooms are newly remodeled 3. clean! 4. pool is clean, heated, and indoors 5. HBO 6. Fridge in room 7. nice decor Cons: 1. pool paint is very slippery and chipping 2. no microwave in room 3. no breakfast

    4
    « Canyon de Chelly is incredible! »

    The Best western was fine for our purpose. Clean, efficient, priced well. However the in-room internet didn't work (we use Verizon) and the restaurant next door was below par. For a few dollars more, I would suggest the Holiday Inn, which fits in with the atmosphere of the area better.

    4
    « very friendly »

    There really are not that many choices to stay in Chinle. The Best Western is basically right off of US 191 at the west end of town. You then have to drive through town to get to Canyon de Chelly. It's not a big town and the visitor center is not more than 15 minutes away. The trick is that the Best Western is basically right next to the high school, and if you try to get out to get to the park at the end of the school day, like I did, you could wind up sitting for a while waiting for a line of school buses. Just bear that in mind. I like this motel. The rooms were clean and very tastefully decorated. What I liked best about the place, however, were the very friendly folks in the office. These ladies were born with smiles on their faces. I also very much appreciated being able to leave my car in the parking lot while I took a jeep tour of the canyon. I was not staying a second night and my tour ended well after checkout time. Not a big deal, I suppose, but it was greatly appreciated. I should mention that there is a restaurant in the parking lot of the Best Western. I don't know if there is any connection between the two establishments other than proximity and a shared parking lot. There may have been. The restaurant served American, Mexican and Navajo food. It was nothing to write home about, but I had two good meals there and I can't ask for more than that.

    3
    « Overnight to visit Canyon De Chelly next day »

    This motel is on the Navajo reservation. We were not expecting it to be much considering there is not much competition and it's a small town, We were pleasantly surprised. We had a large room with no major complaints. There was good hot water and it was quiet, even though we were on the ground floor facing the parking lot. (Older style motel with doors outside,) No free breakfast, but a good restaurant with Native American food such as Fry Bread, is in the middle of the parking lot with the motel around it. Only minor complaint was that the TV was a little small of the room. The air conditioning system was a little odd, but worked okay. WIFI was decent.

    5
    « NICE HOTEL »

    Nice and peacefull hotel. Very easy to find and well located . Easy access to Canyon de Chelly . Nice room very well decorated . Good amenities Quick internet connection. Wide parking lot and good flowering of the yard.

    4
    « Very good experience »

    Check in was easy. The rooms were clean and comfortable, everything worked. The best part of the experience was the onsite restaurant - The Junction. We tried eating at other places in Chinle and decided that nothing else compares to The Junction. We and our friends greatly enjoyed our 3 day stay at this hotel.

    4
    « Brief stay to visit Canyon De Chelly »

    Staff were polite and helpful for registration and questions. for Room was smaller. Cost was high for size/amenities. Shower was a walk-in. Wanted to warm some food and was told it would cost $7 to rent microwave. No frig either. Had to go to the restaurant next door for breakfast-didn't try. Close to Canyon De Chelly.

    4
    « Better than expected »

    Room and beds were comfortable and clean. The restaurant staff were pleasant and quick.....the food was good. Great location for visiting the canyon....we did the hike to the Whitehouse, it was awesome!!

    3
    « Nothing special, but clean and probably the best option in Chinle »

    Spent one night here, and the room was just about what we expected. Spacious and clean, but nothing special. The heating/air conditioning was very loud, but otherwise, our stay was uneventful. The adjacent restaurant, The Junction, has a large menu, but primarily high calorie fried foods, pizzas, and meat, and very few health options. There is a Denny's nearby, that may have better choices, but we didn't check it out during our brief stay. The property is located very near the entrance to Canyon de Chelly National Park.

  • 4
    « Best choice in Chinle for Canyon de Chelly Touring »

    Great staff, efficient and professional. Restaurant also best choice. Pillows too not comfortable, but clean and quiet in spite of large numbers of guests. Used as a jumping off for Canyon de Chelly Touring. Caution to read reviews of guides before hiring a canyon touring group.

    4
    « Comfortable, newly refurbished bathrooms »

    We often choose Best Western when traveling because we can always count on a comfortable bed and pillows, and good internet. In addition, this hotel seemed to have recently remodelled the bathrooms. Everything was very clean and in good condition. Staff was pleasant and helpful. Only disappointment was that there was no free breakfast, which we have come to expect at Best Westerns. There is a restaurant on site, though, the Junction, which was quite popular with locals and tourists alike.

    5
    « Travel Stay Pleasant »

    When I am in Canyon de Chelly/Chinle, I always stay at the Best Western. I have stayed here several times and the property is consistent with it's cleanliness and friendly staff. Housekeeping brings me extra towels when requested asap. This town attracts business as well as tourism so is seasonal. The restaurant located next to the Best Western is the Junction and has very good food. There is a great book selection in the lobby.

    4
    « Comfortable and clean »

    My husband and I stayed here on our recent trip to visit Canyon de Chelly. The room was clean and comfortable. I was surprised to find that our cell service (Verizon) and Internet was quite good. We like to stay in touch with relatives on our trip and was told that we probably would not have reception in Chinle. The adjacent restaurant, the Junction, is convenient, and I was able to try authentic fry bread for the first time. All in all, a good place to stay when visiting the Canyon.

    3
    « So so stay »

    Stayed one night while visiting Canyon de Chelly NM. We stayed on the 2nd floor. Be forewarned that there's only steps to the 2nd floor, so if you have any heavy bags you may want to request the first floor. Room was clean, quiet, and comfortable. The only problem we had with the room was that there was only lukewarm water coming from the shower. We were looking forward to taking warm showers after having hiked the canyon on an especially blustery, windy day. We ate dinner at the onsite restaurant which is only open until 8pm by the way. It was a huge disappointment. Service was mediocre at best. I ordered beef stew; it was terrible. It's consistency was thin and runny. I could only eat a few bites. My husband liked his food but he complained of not feeling well a few hours later.

    5
    « Cheapest and best hotel in Chinle »

    We were going to Canyon de Chelly and booked a last minute hotel. The holiday inn was 180 dol. on a weekday and they wouldn't give a aaa discount b/c their rooms were almost all sold out. So we checked out the best western and they had a better price, gave us the aaa discount even though it was the last room. I also left my laptop by accident and they shipped it back to LA. Very nice and helpful stand. Thank you-

    5
    « I really like this place »

    I spend realy nice time in BEST WESTERN Canyon de Chelly Inn. This is quite old property but very well maintened. The property is very large with good restaurant called the Junction Restaurant with tasty food. My room was very clean and in bathroom was a new granite surround shower. In room were also flat Tv, fridge and comfortable bads. The employees was very nice and hardworking Navaho.

    5
    « Fine Stay & Clean Hotel »

    Was a good stay. I have stayed at this hotel before and was pleased so stayed here again. My King room on the second floor was spacious and very clean with new linen. Appears to be recent renovation of restrooms. Very nice. The Navajo girls at the front desk were very helpful. I like the restaurant that is on site. Has very good food and you can get it to go to your room if you so choose. I do not believe they have room service but you can get it to go. The restaurant next to the Best Western is the Junction. Quite a bit to choose from. I did swim in their indoor pool this time. It was very nice and refreshing.

    4
    « GOOD, BUT FLOOR WAS "SQUEAKY"... »

    When you have drove about 10hrs straight on the road, you expect to get all of your stuff throw it on the floor and start to walk allover on the Hotel room, but the last thing in your mind is that you get to make noise with every step you take, since we were on the second floor i felt bad for the people that were underneath of our room, every step was noise that we produced! Besides the walking and squeaking of the floor, once we were on the room beds it was a good stay. Except when you have that "I need to go to the bathroom" in the middle of the night and all of your family can hear you walking allover the room to the bathroom....

    3
    « Clean room but no breakfast »

    The room was clean with a small fridge. I requested a microwave when i booked for this room but it was not granted. I have to pay extra 7.00 for the microwave then someone delivered it in our room. This hotel doesn't offer breakfast . The staff were nice and friendly.

  • 5
    « Great people, Great stay! »

    Property is immaculate and well cared for. Looks new, got a smile from everyone, super convenient restaurant and reasonable rate considering i got second to last room! Rooms were perfect and again, immaculate, I can usually find something gross in every room i stay in, even at a 5 star, but not here. They can teach the Palazzo a thing or two. Dont waste time looking for simewhere else to eat, junction restaurant is good if a bit bland but it smack dab in the middle of the motel grounds.

    5
    « Clean & Pleasant Stay »

    Have stayed at this Best Western in Canyon De Chelly when in this area on business. The staff is always pleasant and accommodating. My room was nice and clean and not far from the Junction Restaurant which is a minute or two within walking distance. The food is good and so is the service. This time I booked a tour with Canyon De Chelly Tour Company and they picked me up at the lobby area after breakfast. The Canyon is breath taking but you can also get a good view from the rim area. When I left I drove around the rim and stopped at the look out points. The internet service is also good here.

    4
    « Vey convenient and nice hotel »

    This is a very nice and clean hotel, very well located, close to Canon de Chelly national monument, that is a wonderful area, with magnificent views, wonderful landscapes and history. I choose the hotel from others, knowing the Best Western Hotel reputation, and also because I have been staying in this hotel chain this last week traveling in Utah and Arizona.

    5
    « Great hotel in a remote place! »

    We have visited Chinle numerous times, and had not stayed at the Best Western in years. It was lovely. Updated, with new decorating décor in rooms, lovely grounds, very quiet. We will definitely stay again!

    5
    « Perfect place to stay »

    Great beds, shower, clean and comfortable . Free wifi. New Mexico TV stations. No CNN or PBS. Happy, friendly and helpful staff. Good restaurant on site. Would return just to see Canyon de Chelley, one of the great National Monuments in the USA.

    5
    « Good Stay »

    Another nice stay at this Best Western. When in town on business I stay at this hotel. Staff is courteous and room is always clean. There is a restaurant located on the property that is convenient. Good food.

    5
    « Clean and Friendly »

    The room was clean and neat, the bed was comfortable, the pool was clean. Staff was friendly. The restaurant next door is very convenient, affordable and the food was good. The location is very near Canyon de Chelly.

    4
    « Very nice and comfortable. »

    We stayed there two nights doing Canyon and local area tours. Hotel very clean inside and outside. Very quiet despite being busy. Staff were great and very familar with area. Extra Bonus: gift shop had all of the Tony Hillerman novels with John Chee and Joe Leaphorn. Will definitely be back....

    5
    « Very Nice Motel and Accommodations »

    I have stayed here a couple of times before in the last 3 years. Each and every time has been a good experience. The rooms are very clean and the staff is friendly and goes out of their way to help. This is the Navajo Nation and most people come to see the great Canyon de Chelly National Monument and take jeep tours and hikes. I travel here on business but on this great spring day I managed to take an overlook drive by myself. It was so beautiful to look down into the Canyon de Chelly area. There is an indoor pool which looks lovely but I don't swim. There is also a wonderful restaurant on site. I am told it has been there for some time. All's I can say is it is convenient and serves the best food. Not always ideal for my waistline as I love their Fry Bread but they have incredible fresh entrees and the best Fry Bread. It is open all day long. It is convenient for me as I don't have to drive anywhere. The Junction Restaurant is located next to the Best Western so is in walking distance. Sometimes, I take an order to go and eat in the room. Internet is also good.

    5
    « Canyon De Chelly at Best Western Canyon De Chelly »

    I travel often in the northern area of Arizona and New Mexico. When business calls for me to be in Canyon De Chelly....Chinle Arizona area, I have and will always stay at the Best Western Canyon De Chelly. It provides me with the best accommadations with the most comfort and amenities that I like to experience when traveling

  • 5
    « A Very Nice Stay »

    I travel the state of Arizona and New Mexico on business. I always choose to stay at the Best Western in Chinle which some people refer to as Canyon de Chelly. The Dine Navajo employees are friendly and always answer any questions with a smile. My room is always clean and is spacious with a fridge and microwave upon request. I like their gift shop and never leave without a new book. Their internet is very good especially compared to other areas of the Navajo Nation which get none or are limited. I have had issues in Page and the Grand Canyon with Internet but not this Chinle hotel. What I really like is that they have a restaurant called the Junction on site that offers fresh food made daily. There is allot of different items offered on the menu. There is also a Pizza Hut Express located inside. Great Navajo Dishes. Clean property.

    2
    « Unable to access my room »

    Keys didn't work, each night of our 3 day stay. Had to go to the front desk, sometimes more than once. Employees gave us various reasons why they didn't work, nothing was consistent. Glad we didn't return to our room after the office was closed!! Maintainence person (after regular working hours) was very nice and helpful. He seemed frustrated with the coverage for the hotel too.

    5
    « All the employees are tops! »

    Stayed 2 nights with family. Beds very comfortable, rooms clean and are being updated. Has outdoor entrances. Only bad thing for the review is breakfasts are not included in room rental. No micro but has frig and coffee. Would definitely recommend this hotel. Restaurant on property.

    4
    « Quiet, clean convenient »

    We stayed here one night and found it just right - a clean room, a good bed and a handy restaurant. Our canyon guide picked us up at the office next morning. We had a room on the ground floor that was dark at night and quiet despite facing the restaurant and the road.

    5
    « Canyon de Chelly Inn Clean and Pleasant »

    I stayed hear around a year ago on business. I returned to the Canyon de Chelly area a couple of weeks ago on business again. I prefer the Best Western Canyon de Chelly Inn as it is very convenient, clean and the staff is friendly. The internet was very fast so I was able to get some night work in on the laptop. The staff is helpful should you need area directions or directions up to Monument Valley. The rooms were really clean and appears as though they have updated their restrooms which was a nice surprise this time. I also stay here as I am a Rewards member so I get points every time I stay. There is an indoor pool area. The big plus is that there is an on site restaurant called the Junction that is full service and serves all day long. Quite an extensive menu also. It was very cold in the area but this is winter up north and everywhere was cold. There appear to be several fast food restaurants but I enjoy full service and good food. I plan next time on visiting the Canyon de Chelly area on a tour but this is not the time right now. I want to see Spider Rock up close. Be careful when you drive as the outer areas of town are open range.

    5
    « A Nice Clean Best Western »

    I have stayed here before on business and always choose this hotel. I have stayed at the other hotel in town but prefer this one as it has a Restaurant called the Junction Restaurant that has very good food and I can get it to go if I am in a hurry. I am also a swimmer so I enjoy their indoor pool. I am not sure but I believe this is the only hotel swimming pool in town. My room was spotless and the restroom shower is very nice. By the way, there is a great gift shop with a nice gift and book selection. Another plus is that this Best Western has good internet. This is a big plus if you are a business person. The restaurant next to the Best Western serves all types of food.

    4
    « A lot of taxes for this room! »

    Despite the gal with an attitude who checked us in, this was a fairly decent stay. Rooms are large, clean and well decorated; towels are adequate; fridge and micro included; wifi worked as it should. All rooms have exterior doors. Breakfast is not included so you do have to go somewhere else. There is a restaurant connected with the hotel (no discount for guests) which is ok. There are a lot of taxes for the room, about 18%--state tax; Navajo Nation tax; energy surcharge---I imagine all the motels in the area charge this.

    5
    « Quiet and friendly »

    I stay at this motel twice a week with my delivery job. I am always greeted as "Sir" and all of the staff is very friendly and personable. I have only experienced minor "issues" in the last 7 months and they have resolved them all very quickly.

    3
    « Quite, friendly place- value for the money »

    Not as crowded as other places near the Canyon de Chelle But then- you are indeed surrounded by both fast food and other quaint eating places and stores- room price for two queen beds was a bit on the high side The motel is a bit dated, but the quality of service is better than usual. No breakfast in the morning.....Best Western has that tradition?

    5
    « Relaxing stay »

    It was a great location, easily accessible to the main roads. The atmosphere of the room was very comforting and relaxing. The restaurant has a variety of foods and the homemade tortillas was wonderful with my breakfast!

  • 5
    « Excellent stay!! »

    Canyon De Chelly hotel is a wonderful place to stay, when in town for business, sight seeing or hiking etc.. The employees are well dressed, clean, professional, out-spoken, very helpful and they make your stay phenomenal!! I recommend this hotel. Their pool is super clean! It's a peaceful stay!

    4
    « Hotel with adjoining restaurant near Canyon de Chelly »

    We got to the area in time to take a tour of half the canyon overlooks which was amazing and only 4 miles from the hotel.. The hotel was very clean and the bed comfortable for a quiet night's sleep and is located on the Navajo reservation. There is an adjoining gift shop and restaurant which is the main reason I chose this hotel. The only negative is that it has outside entrances to the rooms and we were on second floor and being 65, it is a chore getting our luggage up and down the steps. The food in the restaurant was great for both breakfast and dinner and we took advantage of the gift shop.

    3
    « Dissapointing »

    Not up to Usual Best Western Standards. Rooms only average. Air Con sounded like a tractor. No complimentary breakfast expected at the BW chain. Ideal if you are visiting Canyon de Chelly but would look at other hotels in the region if visiting again

    5
    « Always a good experience. »

    I stay at this Best Western when I am in the Canyon De Chelly area. I travel through this area on business and always find this hotel to be consistent with a clean room and friendly service. The on site, Junction Restaurant is convenient and always has good homemade fresh entree's. They also have a Pizza Hut Express that offers fresh pizzas, wings and pasta dishes.

    3
    « Ok Hotel »

    The hotel room was clean. The bed was comfortable. The indoor pool was cold and the sauna did not work. Breakfast was included. The town of Chinle is a toilet. Beggars, Garbage and stray dogs all over the place. Too many Navajo fees added to my bill.

    5
    « Accommodating & Clean Hotel »

    This is the best hotel to stay at when visiting the Chinle area. I frequently stay at this hotel when traveling through the area. I have found this hotel to be consistent with providing and meeting my expectations of a clean room. The rooms are clean and spacious. This hotel is older but is in good shape. There is a lobby with complimentary computers if you do not bring your own and the internet is very fast. I was impressed. There is also an indoor pool and a fitness center. The big plus for me is that they provide a full service restaurant on site. The restaurant serves very good food and you can also get it to go. It is called the Junction. There is complimentary coffee in the room. One hotel I stayed at a couple of years ago in the area did not offer it. This Best Western does. I come here for business but during season they are very busy with tourists. Staff is friendly.

    3
    « My Business stay from home »

    My stay was awesome and i did love the are but No complimentary water coffee or breakfast i wish i could say my stay consisted of those i had to pay out of pocket and i was away from home. I hope the next time stay it will be different

    5
    « Nice Clean Hotel »

    Stayed at this Best Western in the Canyon de Chelly area. Was pleasantly surprised. The rooms are cozy and very clean. I have stayed hear before and am always pleased. This time of year is very cold so make sure you bring a coat. I am told season is March on. I was here for business. Chinle is a small town. I was impressed by the internet at this hotel as I travel in the Northern area of the state and internet is fair in most areas but this hotel on the REZ had a good connection. As I mentioned the rooms are clean. The bathroom I had in my room appeared to be recently remodeled. There is a restaurant on site called the Junction that serves good food. They seem to have something for everyone on the menu. I am told it is a favorite of the locals. The food is always good. I have stayed at one other hotel in town and came to the Best Western. The employees are friendly.

    4
    « Clean and friendly »

    I'd stayed here before a few years ago and had had plesant memories, so this time when we came to Chinle we checked for vacancies here first - feeling this should not be a proiblem, since it was mid-November. A few minutes later we had been efficiently booked into an upstairs room. It featured one king -which was a bit of a surprise, as I had not been aware of the fact i was getting a room for us with one bed only. Well, it didn't matter. There was ample space between the walls and furniture, with a dcent-sized fridge, a chest of drawrs and totally new bathroom. There was also a coffee maker and a good TV set (which is always important for my husband). I also liked the table with the two chairs and the hanging space for clothes. Everything was clean and tidy. No complimentary breakfast, but there's an eatery right next door. The wifi workd very well. If we ever want to stay in Chinle again, we'll choose the Canyon de Chelly Inn Best Western agaun for sure.

    5
    « Great Hotel! »

    The Canyon de Chelly Best Western, was indeed a great stay! The staff and local residences were very helpful and polite. Service was Fantastic! The rooms were very well serviced, no issues. The pool was very clean! Perhaps the cleanest pool I've ever seen compared to other Best Western hotels. The restaurant staff provided good service.

  • 5
    « Nice Stay »

    The older style motel is a two story and very well maintained. I have stayed here before and it is always a pleasant experience. The front desk staff is Navajo and very well trained and they are very polite. The rooms are simple but very clean with all of the necessary amenities. The internet is very good here. It has improved from over a year ago when I stayed here. There is a restaurant next door within walking distance that has very good food and you can get it to go. Nice hotel on the Navajo Reservation. There is a nice gift shop in the lobby and there is also complimentary business center. I used it as I needed to print and fax a document. The town of Chinle does not have allot to offer but the Canyon called Canyon de Chelly is awesome even this time of year being winter. Try to drive up to Monument Valley after you stay here. There are some awesome views up there.

    5
    « Pleasant Stay »

    I always stay at the Best Western when in the Canyon de Chelly area. I frequent the area on business as well as visit family. The hotel is well maintained and clean. The Navajo Staff is always friendly and welcoming. There is a restaurant called the Junction located on site that serves very good food so you do not need to leave the property. I have always had good food and service. The menu is extensive. There are very few hotels to choose from. The Best Western has always been a good choice for me. There is also an indoor heated pool and on this stay I used the sauna for the first time since it was so cold outside.

    5
    « Enjoyed our Stay »

    We enjoyed our stay at Best Western. The staff was friendly. We will be staying at this location again in the future, as this location was convenient for us. The restaurant was a short walking distance with good food. Thank you.

    2
    « Bad smell in the room »

    Older hotel, restaurant on site, beds were comfortable but we noticed an odor when we walked in, like freshner trying to cover up something. After having a shower, I found out what it was . . . urine smelling up the bedroom carpet. The toilet wasn't working well so I suspect it had overflowed at some point and flooded the area around the bathroom. That room should not have been in commission.

    5
    « Great Service »

    It's always a pleasure staying here, the staff are great and always so kind to me, the rooms are clean, the restaurant staff always provides great service and excellent food. No complaints about this motel and location.

    4
    « Good base for exploring Canyon de Chelly »

    Stayed here for one night to explore Canyon de Chelly. Staff very friendly and helpful on check in, we arrived early but we're able to book in and given directions for Canyon. Room spacious and comfortable. Onsite restaurant fine for our stay. Enjoyed indoor pool at this time of year. Excellent base if touring in this area.

    4
    « Older motel, good value »

    This is a well-maintained older motel, just minutes away from the entrance to Canyon de Chelly. Our room was clean, quiet & comfortable -- everything we needed. None of the places are particularly inexpensive in the Chinle area, but compared to competing hotels in the area we thought this one was a good value. Breakfast is not included, but a very nice restaurant (The Junction) is located just across the parking lot.

    3
    « Worst Best Western »

    Room was small, dark and straight out of the 50's. Bathroom also. When we got there early, I was turned away curtly with no offer to hold our bags, and told to come back later. We were so disappointed in the hotel, that we left after the 1st night and forfeited our 2nd night payment.

    5
    « Everything was Great »

    Restaurant was excellent, friendly, and very filling. Service just great. Our room clean and comfortable. Heater was nice and warm. New bathroom shower stalls & room spacious. Fresh. Front Desk very informative, gave great directions, friendly, appreciate the courtesy call, & express check out awesome... just left keys in room, receipt emailed to us. thank you again, hope to see you soon.

    4
    « They went beyond for us!!! »

    We had a nice, clean room. Very comfortable. Roomy. And, very close to the entrance to Canyon de Chelly. The topper for us was that somehow our reservation had been made for the 21st and it was supposed to have been the 22nd. I had not noticed the discrepancy on my paperwork. Thus, after our day at the Canyon, when we arrived to check in at the motel, they had us down as a "no show" from the night before and had charged us for that night. However, these great people found a room for us AND did not charge us for the night we did stay. SUPER PEOPLE!!!

  • 5
    « Great Staff »

    The rooms at the Canyon De Chelly Best Western were new and clean, but the staff at the hotel and at the restaurant were what really made the experience delightful. I wholly recommend this hotel to others.

    4
    « A Good Plalce to Stay in Chinle »

    Lodging choices are very limited at Chinle. We have stayed (twice) only at the Best Western and have found it a pleasant experience. Check-in was easy and quick with staff being friendly and helpful. Our room was adequate with comfortable bed. The Best Western is conveniently located next to the Junction Restaurant which serves good food at reasonable prices. I might add that restaurants are also very limited at Chinle. The lobby features an excellent gift shop with quality items. There are Native American items of jewelry, pottery, and rugs. There is a good selection of books on Canyon de Chelly, the Southwest, Ancestral Puebloans, and Navajo people. The base price for the room is reasonable but by the time you pay Arizona tax, Navajo Nation tax (you are within the Navajo Nation), a Lodgers tax, and an Energy sur charge it does up the price. These charges came to $22.57 above the base price of our room. Be aware that you will pay the Navajo Nation tax anywhere you make a purchase within the Navajo Nation. They are their own government entity and levy taxes.

    4
    « A solid value hotel »

    We had a nice big room, with a good bed and reasonable bathroom facilities. The staff were pleasant and efficient. The gift shop was the best we saw in Arizona hotels. The Junction restaurant on premises was ok

    3
    « More Expensive than most Best Westerns »

    Not many hotel choices in town so price was higher than usual and there is no free continental breakfast. Room was very smelly. Not sure if it was musty or if it used to be a smoking room, but the odor was offensive. Couldn't wait to leave in the morning. Water also had a distinctive odor, so didn't wash my hair and only took a quick shower. If I ever visit Canyon de Chelly again I think I would try the Holiday Inn.

    1
    « PICK ANOTHER PROPERTY »

    Brought a group of 32 people, and it was bad. Wasn't there for the property but for Canyon de Chelly which is beautiful. Will return to Canyon de Chelly but not to the Best Western. Restaurant is terrible, staff isn't friendly. Good location.

    5
    « Best Western Chinle is GREAT! »

    Awesome, place to stay! :) I enjoyed the friendly hotel staff, the exercising room was great, I loved the canyon tours that are offered. I will be coming back to stay! I love the rooms can't ask for more because they provide all :)

    5
    « Best Western - Chinle, Az »

    Great place to stay....super clean and very quiet..helpful staff. they want me to type some more, so here I go...lets see, what shall I say, oh heck I don't know....is this enough? I guess not only have 181 so far...so....I guess, a....

    5
    « Happy as usual with our Best Western stay! »

    We are big fans of the Best Western and this property did not disappoint. Clean; comfortable; good restaurant and helpful service. This hotel is also very conveniently located to exploring the surrounding area.

    5
    « Helpfull and Comfortable »

    The staff was helpful and efficient, property and rooms were clean and neat. I felt safe staying here. Staff at the restaurant were also kind and courteous, food was prepared and served promptly and enjoyable.

    5
    « spectacular »

    I would visit this area and only stay at the Best Western Canyon de Chelly Inn. The rooms, staff, and amenities were awesome. I really enjoyed the local insight that they offered to make my trip even more special

  • 2
    « only palce in town »

    wanted to see canyon de chilly, we belong to best western rewards so we thought we would take advantage of this hotel. we are seniors there were 3 in our group. I had reserved two king rooms on the ground floor. when we arrived they had been given away all they had left were two queens so we had to settle for those. the rooms were hot. the restaurant food was something to be desired . this property needs to have some good management.

    5
    « HOME AWAY FROM HOME »

    It is always great to stay at the Best Western in Chinle, AZ. Very welcoming and great staff to make you feel at home. The restaurant serves great food. My favorite breakfast entrée is the white house overlook burrito. Rooms are comfortable and clean. WIFI was fast as well. Always a great place to stay.

    5
    « Nice little motel »

    Outside its a motel style hotel..inside very clean and instead of bathtub you have a shower and it's all new. You will only find budget hotels in this town so this one will be just fine. Better don't go for dinner to Junction restaurant it's terrible..you are better off at Burger King. Believe me I try to avoid fast food restaurants ..

    4
    « Good value »

    Comfortable and clean room with subtle decoration using local artists. Firm beds, mini fridge and coffee maker at a relatively good price. Would stay again when visiting Canyon de Chelly. Unlike other hotels in the region, breakfast is not included.

    5
    « Enjoyable Stay »

    I always stay at Best Western Canyon De Chelly Inn when returning to this area for business. I have stayed here before and the staff is always friendly and helpful. My room is always clean and welcoming. The internet is free and very fast. The Junction Restaurant, located next to the hotel, has a good menu with tasty food and good service. The recent remodel of the restrooms are very nice.

 

Getting to the hotel ...

All directions
·From: Highway 191. The BEST WESTERN Canyon de Chelly Inn is located one block east of Highway 191 on Route 7.