BEST WESTERN Hotel Charleston Inn,  Charleston

4.0/5  - based on 1012 guest reviews.
1540 Savannah Highway, 29407-7845, Charleston, United States - See map
+1 843 571 6100 +1 843 766 6261

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Safe deposit box
    Safe deposit box
  • Complimenary newspaper in lobby
    Complimenary newspaper in lobby
  • High speed internet access
    High speed internet access
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TripAdvisor Traveler Rating
based on 1012 traveler reviews
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If you're looking for a clean, comfortable, 100% smoke-free Charleston hotel with close proximity to the area beaches, we have you covered. Our great location includes proximity to historic Charleston and area attractions, and the Charleston Cruise Terminal. Whether you're on a romantic getaway, a family trip or traveling for business, you deserve a well-appointed room in a spacious Charleston hotel. Enjoy the proximity to historic sites and downtown Charleston during your stay. Affordability is a big reason why many guests choose our Charleston hotel. We're also pet-friendly, so you can bring the family pet. Our free breakfast ensures that every guest starts the morning right with a waffle station, fruits, sweet pastries, yogurt, and a variety of hot and cold cereals. Every meal is complete with endless chilled juices and 100% Arabica coffee. Historic Charleston has incredible shopping and fine dining options, along with special events happening year-round. Enjoy the sights at USS Yorktown, or tour one of the many local plantations for a touch of culture and history. Folly Beach is a favorite destination to relax, soak up the sun and try out some water recreation. With the largest outdoor pool in Charleston and 37-inch flat panel television, staying at our Charleston hotel is relaxing and peaceful. Free parking and free Wi-Fi make it convenient, whether you need to keep in touch with clients or park an RV while on a road trip. The College of Charleston is nearby, and we regularly host visiting faculty and students. Other business-minded travelers include employees of Tanger Outlets, the Medical University of South Carolina (MUSC) and the Citadel. No matter what brings you to Charleston, let our southern hospitality make your stay even better. Reserve a room at the Best Western® Charleston Inn today and enjoy a great value and location! Please note that the pool is currently closed for renovation and will re-open December 31, 2015.

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Room 1

Guest reviews


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based on 1012 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
463
Verygood
 
336
Medium
 
110
Poor
 
60
Horrible
 
43
Business Business 61
Couples Couples 374
Family Family 359
Friends getaway Friends getaway 89
Solo travel Solo travel 55
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Charleston Inn,Charleston
  • 3
    « Convenient Location »

    Arrived vary late on a Friday night. Check in was straightforward and woman at counter was very friendly and helpful. Room was satisfactory. Clean beds and linens. Pool was nice. Well sized. Location is probably the biggest selling point, as it is easy access to to downtown and beaches. There is a 24 hour grocery store within a mile or so. There are many high end car dealerships in the area, which seemed to indicate a more up-scale area. Parking was plentiful. Price was a little high for a Best Western, but wouldn't hesitate to stay again.

    5
    « Excellent Pre-cruise with Breakfast & Shuttle! »

    Excellent hotel with amazing personnel. Room was spotless and completely redone inside. Full hot breakfast was provided, although advertised as just Continental. Even though the stay was for only one night, we are always particular about our pre-cruise hotels, usually staying at Raddison, Country Inn and Suites, Embassy Suites or Hampton Inn depending on the port we sail from. This particular Best Western (our first BW ever), was a keen competitor with the aforementioned hotels. Parking for the week was included and is located directly on the property. True Southern Hospitality!!! Plus we saved hundreds by not staying downtown. This hotel is approximately a 20 minute ride to the Port of Charleston.

    5
    « customer Service »

    I wanted to say a few weeks ago I was having a very bad day. My car broke down so I had to stay over night in Charleston. The next day my car was suppose to be fixed but by 5:00 they told me they could not fix it. I was having a very bad day by then. I had to find a hotel to stay at so I walked into Best Western and BRITTINAI was at the front desk. She was so friendly and compassionate to my situation. It changed a bad two days into not so bad a situation. I wanted her management team to know she is good at her job.

    5
    « Great Place Great Value »

    Crisp clean room, all the amenities needed are there for you. Beautiful lobby with warm and welcoming personnel. Simple, but very satisfying breakfast selections. Altogether a place to go back to without hesitation!

    5
    « Wedding »

    We enjoyed our stay and appreciated the accessible room. Beds are very comfortable. The staff were all very pleasant and helpful. The use of the internet in the business center was very much appreciated and easy to find in the business center.

    3
    « Okay... »

    We were two families, total of four people in 2 queens for 1 night before sailing on a cruise. We parked at the port, but this best western offers parking and shuttle to port. Pros: clean; good A/C; spacious rooms with lofty ceilings; a great breakfast (pancake maker, waffle maker, juices, milk, choc milk, yogurt, cereal, hard boiled eggs, omelets, scrambled eggs, biscuits and gravy, sausage, bagels, muffins, croissants, other baked sweets, toast, butter, jellies, and more!) Cons: the bed was awful, we got no sleep. It wasn't firm or soft, but felt like a very cheap mattress with no support, like a dorm or camp mattress. The mini fridge barely got cool even on coldest setting (would likely spoil food). The check-in took close 30 min, only one person checking in guests on a Friday night, this was not fair to her or to the guests. If not for the lack of sleep, I would stay again, but after traveling all day and then (not) sleeping on the "el cheapo" mattress, we've decided to not go here again until a mattress upgrade. Fyi: Staff were friendly, especially housekeeping.

    5
    « Great hotel! »

    What makes this a great hotel is the pool and the newly renovated rooms- Also the staff! The rooms are clean and the beds comfortable. It is convenient to many restaurants and Downtown. The breakfast was our favorite because we got to interact with Carol! We stay in Charleston every year but have never stayed on the West Ashley side of town. I am glad we did!

    4
    « Pet friendly Charleston »

    We chose the hotel because it was pet friendly and wanted to stay in Charleston. We found it so relaxing, and the beds were really comfortable ? we both had a really good sleep. We loved the courtyard and gardens around the pool, very nice. The complimentary breakfast is great and so we took advantage of that also. Very nice to be able to pull our car right up to the door, super convenient. Would most definitely recommend this hotel.

    5
    « Great Hotel »

    This is a great hotel. I was a bit nervous that it was an outdoor hotel. The parking lot was clean and safe. This hotel get very busy because it has a loyal customer base. You can tell when you walk in the breakfast room. The breakfast host seemed to know many of the guests. She was wonderful. We stayed here for a wedding in the area. The hotel was full during the two days we were here. There was not enough parking for all of the guests. We had to park along the curb the first night because all of the spots were taken. All of the staff were great. The breakfast host was very busy trying to keep up. There should been another person helping her. She kept the breakfast room clean and stocked. As I said the entire staff was wonderful. My wife and I were taking photos outside of the hotel. My wife wanted photos of us dressed up for the wedding. The housekeeper stopped walking so we could take the photos. I thought that was very conscientious. Most people would of kept waling but she took the time to stop. She did not say anything. When I told her "please go ahead". She told us "it's ok. Take your photos". She even took couple of pictures of both of us. Where can one ask for better service. By the way I did not even talk about the rooms. The rooms were clean and specious. I was very happy with the quality of the rooms and the service that I received from the staff of this hotel.

    4
    « Nice place! »

    We wanted a nice hotel for our weekend getaway but didn't want to pay the exorbitant prices of the downtown hotels. This hotel was the answer! It was a very simple commute to the downtown attractions. The rooms were a little small but very adequate for our needs and very clean. The thing I liked most was there were no windows to the parking lot - instead all windows looked inward to the gardens and pool. I would stay here again.

  • 5
    « Carol the server at Breakfast »

    Carol took care of everyone at breakfast. Make sure there was enough food and handed bottle of water and asked if you need anything else. Nice Lady. The hotel (bed and breakfast) was very comfortable and clean. Everyone else was very nice and kind. It was also very convenient to go to downtown Charleston fifteen minutes bus ride. You were able to get the bus across the street from the Hotel and leave you at the visiting center and coming back the bus would leave you in front of the hotel. I would go back to stay there again.

    4
    « Nicely Remodeled Best Western Inn In Charleston »

    We recently stayed there the night before we flew home. It was about 15 minutes to the airport. It was a little dark and finding it was a little difficult as the sign was not lit. However at check in the lobby was very nice. We got to our room and I was surprised how nice it was. The room had been completely remodeled and was very clean. The shower was new and the showerhead was really great. It had a nice pool which we didn't use. I would highly recommend this hotel for a 1-2 night stay as it is nice, quiet and not pricey like many other places in Charleston. The room had a refrigerator and a microwave and a large flat screen TV.

    5
    « For Cruise ship »

    Wonderful stuff room clean perfect location, for restaurants. Park and go for the cruise keep your for while you Cruise. Stuff super friendly during check in and check out. I highly recommend this hotel.

    5
    « NICE! »

    Really pretty place. No elevator so book accordingly. The rooms are well decorated and modern. They are well maintained and clean. Prices are affordable. Friendly, courteous staff. Breakfast is very good with hot and cold items, anything you could possibly want.

    5
    « Wedding In Charleston SC »

    Excellent value. Great Loction to see Charleston and about 2 hours from Savannah GA and Hilton Head SC. Plantations are nearby. Patriot Point is only 20 minutes from hotel and worth the visit. The aiport is only 20 minutes from the hotel. Pool was very nice. Our room was on the 1st floor and it was quiet. I was able to park the car right in front of the room.

    5
    « Stay for cruise out of port Charleston »

    We stayed here for the cruise package (that shuttles you to and from the hotel and port) because it seemed better leaving our car here than at the cruise port lot...so glad we did! The hotel must have been recently renovated it was very stylish and nice. My only complaint of our room was the bedding smelled a little funny..kind of like a fried food lingering smell? But it wasn't dirty...very strange. But otherwise it was very nice! The breakfast we had in the morning was the best hotel breakfast I have ever had...no lie. And I have had several hotel breakfasts (even worked at a Hampton for a few years) in various hotels. There were so many options! And the breakfast staff kept it clean and stocked even though it was busy when we ate but she stayed on it! Very friendly and helpful staff too! And the main reason we chose to stay here, the shuttle, was an easy and smooth process! This will be our hotel whenever we sail out of Charleston in the future!

    4
    « Nothing fancy, but clean & quiet »

    We booked the Best Western through Trip Advisor to get a good rate. There is nothing fancy about the room, but it was a great price for a place 15 minutes from downtown. They were very accommodating when I requested a first floor room, since we were worn out from driving & there weren't any elevators up to the second floor. The room isn't real updated & there were no hangers, but everything was clean, there were a lot of TV channels & the linens & pillows were fresh. We were only in town for one night so we didn't need fancy. This room was quiet, cool & priced right. The breakfast was more than adequate with options for everyone, including some outside seating.

    4
    « Very Good Value »

    Friendly employees, updated rooms and a large pool made for a happy family stay. We were in Charleston on a short family vacation, and were less than thrilled with the high cost of lodging. We'd stay at a few other Best Western hotels in the recent past and took notice of the chain's efforts to update the properties, so we took a chance on this location. We weren't disappointed. We were close to downtown area and the beaches, and there were a number of restaurants in the area. The complimentary breakfast was only weak area; but it was complimentary which helps when you're traveling with children. Because they are putting a lot of effort into bringing families back to their hotels, I advise anyone considering a stay at a Best Western to call the hotel directly and ask if they are undergoing renovations. You won't get that information while booking online.

    5
    « Amazing! »

    This was the best hotel out of the 10 I stayed at on my vacation! Beautiful rooms with vaulted ceilings, great outdoor pool. I would say the customer service could have been a little better. The lady at the front desk was a little rude. The only problem we had with our room was that the door was really hard to pull open and close. We had maintence take a look at it and they offered to move us, but we decided to stay as to not move away from our family in the next room. Overall, excellent hotel, good price!

    5
    « Had everything I needed »

    It was the perfect location for my needs, everyone was polite, bed was comfy no complaints at all. I was happy with the over all appearance of the hotel and liked being able to park next to my room for loading and un-loading.

  • 5
    « Awsome! »

    DaQuana was so sweet when my daughter and I checked in. She saw that my daughter was pregnant so she put us on the first floor. Normally I don't like hotels with the doors on the outside but it was so convenient to just park at our door to unload our suitcases. I liked having a refrigerator and microwave in the room too. Also Carol in the breakfast room was fabulous. Breakfast was great. Omelettes, bacon, pastries, cereal, yogurt. There was something for everyone.

    5
    « best western sweetgrass »

    Very friendly, great experience. We were evacuees from hurricane Matthew. Staff very accommodating. Will definetly stay again. Pet friendly??????????cannot say enough. Left my daughter in West Ashley to stay there

    5
    « Great stay! »

    The hotel was very clean, modernized, with a beautiful lobby! My husband and I stayed with our dog and were easily able to make it into the historic downtown area in 12 minutes of a scenic drive. We will definitely stay again!

    5
    « Nice place to stay »

    We took an auto tour of several states in the Southeast and the Bestwestern Charleston Inn had the most friendly and helpful employees of all of the places we stayed. The hotel is located within a reasonable drive to downtown, the rooms were clean and everything else was satisfactory. The employees were the greatest.

    5
    « Great value for a great hotel »

    This is my second stay at the Best Western Sweetgrass and I again enjoyed it, even though it was a quickie -- The staff is really professional, friendly and courteous and the hotel was recently beautifully renovated. Great option for Charleston!

    4
    « Great Value Great Staff »

    If you cant afford one of the expensive hotels in historic Charleston this is an affordable place to stay within a short drive.It's a great value which includes free parking and a Super Friendly staff willing to accommodate. Adequate room with fridge and microwave, a comfortable bed & nice large sink area outside of a very small bath area. Somehow our room was missed for cleaning. Upon telling front desk, they were willing to have it cleaned immediately. All I wanted was- coffee replacements for my morning brew! Large, nicely kept pool and pool area. Convenient, well lit laundry facilities. Large, Clean, bright reception area and large breakfast room with great variety of tasty items to choose from. I

    5
    « Great location »

    Everything was great. Room, pool Breakfast. Had family join us for a few days and the front desk was able to provide a room next door to make if convenient to visit with. Location is convenient to downtown shopping and interstates for travel.

    5
    « Great 2 day stay »

    You will not be disappointed staying at this location. Rooms were updated and very clean. Front desk staff very helpful and kind. Breakfast was good and the staff goes out of her way to help everyone!! Great stay!!

    4
    « Two day stay, close to MUSC »

    We arrived about 4 pm. The front desk lady was pleasant but I was unhappy that we were in the very back an on top floor in center of building. We had to park at the end. Our view was a building looking at construction workers an painters drinking beer all night. The room was great. No problem there. The pool was a bit to walk to. The breakfast lady was the Best! She was helpful and awesome help with our son. She deserves award for the employee of the month. The pool also I may add was a little dirty with sand. An they don't provide shuttle service. Traffic is also a little bit hectic but I guess that is to be expected. Coffee is also cold at night so you have to microwave. Check out was easy. I was hopeful we would have had a better stay but room was nice an clean.

    4
    « Great location »

    The hotel was in a great location and not far from attractions. Seemed as if it had been recently painted and renovated. Breakfast was not to good. Front desk was very helpful in giving us directions to restaurants nearby on the late evening when we arrived.

  • 5
    « Best Front Desk Ladies..... »

    The hotel is older but very clean and and it's evident that it has been updated. Our room was very clean as well and the beds were very comfortable. While it's not in the tourist area where prices would be double and triple if not more, it's a short drive (10 mins at most) which makes the rates very attractive. And you have plenty of free parking. The breakfast was very good and Carol was most friendly and welcoming. She's constantly making sure all food is full and the room is super clean. All three ladies, DaQuanna, Talisha and Donisha were the friendliest and most welcoming we've met so far on our two month trip. They helped us with restaurants and both nights we had excellent experience with delicious food. The pool is located in the center of the main portion of the hotel and laundry machines were also centrally located. Without a doubt, WE WOULD STAY HERE AGAIN when in Charleston.

    4
    « Great place »

    Stayed here 4Rth of July week. We had 2 rooms beside each other. Rooms were clean. Pool was awesome, great size so you do,t feel like your on top of other people. They even had some pool toys. Breakfast was great. Had to wait a little on some things to be restocked, they could use another worker instead of just one..but it was no big deal. Enough choices for 5 kids to have what they wanted. Location is perfect to go to all the beaches and sites...we went to a different beach every day. Grocery store is just down the road. Overall a great stay.

    5
    « Will return when in area »

    Have stayed here multiple times and will continue to return. The staff is always friendly and helpful. Lots of good eating places in area. Just wish they still had smoking rooms available like they used to before the renovations.

    5
    « Excellent in all aspects »

    Given the type of market this hotel caters for, it was excellent in all aspects: Clean, comfortable rooms - must have been recently redecorated so quite new, friendly service and good breakfast. Also offered good value for money. Will be back!

    5
    « Nice place to visit »

    This hotel had all one could need. A pool, laundry room, a variety breakfast with something a little different everyday as well as a computer room. The staff was well trained and had made everyone happy. The area had a grocery store and a lot of great restaurants.

    3
    « Clean and Great Location »

    From checking in to checking out was awesome. Very special and sweet staff. Felt safe and secure. Pool view was just that. No balcony, just big window. Looks like for safety reasons (concrete balcony didn't look so secure) they removed the sliding glass doors and replaced them with Safety glass. Beds were way to soft, felt like I was sleeping on an air mattress with a slow leak. Need to get new ones. Room was clean, so was the linen, and the bathroom, shower too. All staff wore uniforms, so you knew who they were. They were all over the place, doing their job and doing it well. Very close to downtown and the interstate. Places to eat within walking distance. Located on a busy highway, so be careful when exiting the hotel parking lot. Breakfast was good and filling to start the day off. You will need your room key card for the ice machine, which gave plenty of ice when I wanted it. Was with family, arriving on different nights and the staff accommodated us with rooms next to each other. Rooms were quiet inside, didn't hear anything from any other rooms or the kids playing at the pool.

    3
    « Great location. »

    The location was great, close enough to the historical district, but far from the noise of the city. The only problem was that there was no elevator! There was a great restaurant right beside the hotel.

    5
    « Southern Hospitality at its best! »

    Beautifully kept hotel. We felt welcome from the moment we arrived. DaQuana and Talisha at the front desk were so nice! The continental breakfast was fantastic. Carol takes wonderful care of the guests and makes you feel at home! The rooms were immaculate. I highly recommend staying here!

    4
    « Convenient Charleston Motel »

    This hotel is well located just over a bridge and minutes from downtown Charleston. Rates were much lower compared to downtown hotels...and free parking. The provided breakfast was standard, but ample and fresh. The room was clean and the bed was very comfortable. Also located near many other restaurants and Costco was a few minutes away for the best priced gas in the area. Overall I would highly recommend the quality and convenience of this Best Western.

    5
    « GREAT STAFF CLEAN ROOMS »

    always have a little concern with outside doors but place was safe clean and had a restful night front desk clerk very helpful and recommend a great restaurant pool area seem clean and had alot of kids having a good time

  • 5
    « Best Vacation »

    We had the best vacation in Charleston and Best Western Sweetgrass Inn had a lot to do with it!! They had the best customer service I have encountered in a very long time. They made our trip so much fun and easier. We asked for directions and they printed them for us. Ms. Carol in the breakfast room was amazing amoung lots over the other employee's Thank you fo much for the hospitality!

    4
    « good place »

    I have had two different crews stay here over the last month for a total of aprox. 15 day, I myself have stayed at least 5 ,is nice clean quiet, they have a nice breakfast beds are very comfortable although I was there on business would be nice to stay for visting.

    5
    « A hotel with real Southern Hospitality ! »

    All the staff went above and beyond the call of providing hospitality. You could tell that the staff was sincere in trying to make sure any person staying at the hotel would have a relaxing and welcoming experience.

    5
    « The best Best Western »

    This hotel is fantastic! Employees are friendly and helpful, rooms are clean and comfortable but then the extras. Pool is resort quality and the free breakfast is the best I've ever had and with the traveling I've done lately that's saying something. Beautiful surroundings and so close to all the interesting things Charleston is famous for.

    4
    « Great hotel »

    It was not the closest to attractions but a great hotel nonetheless. The lady at breakfast ws very kind and helpful, room was big and so was the bathroom. We parked right in front of our room, there is plenty of parking space. Great pool.

    4
    « Great place to stay »

    Convenient to Charleston just a short drive, clean friendly in walking distance to restaurants.....personale helpful, rooms clean, met our needs. Could have used brighter lighting....especially bedside and bathroom.....clean wide pool to relax after touring all day......breakfast great

    5
    « Vacation 2016 »

    Our visit this year was amazing! Just to name a few of the employees who treated us like family!! Ms. Shella- front desk Ms. Da-Quana - front desk Ms. Carol - breakfast Ms. Dionna - housekeeping. I can't express enough how wonderful our visit was. These ladies made us feel like family. I recommend this Best Western if you're ever in Charleston. They made the trip one to remember with their excellent customer service and hospitality. Thank you all so much see you next summer.

    4
    « Charleston Vacation Stay »

    I liked the hotel and the price was relatively cheaper than the hotels in the area. The room was clean and appeared to have been recently remolded. I did have one problem with the washing machine at this location. Other than that the stay was nice.

    5
    « Best Stay!! »

    Best Western Hotel it was the best, the staff very charming, and very helpful. Anything that we call the front desk for they were very timely to bring it to us. The breakfast was very, very good. The rooms were very clean, I can't think of anything about our stay here that was not good! once again my hat off to the great staff. Janet K

    5
    « BW Charleston - a perfect stay! »

    This was our 5th visit to Charleston and our 3rd stay at the Best Western on Savannah Highway, hopefully, not our last! The facility is well laid out and spotless. The staff from the Front Desk to the Cleaning and Maintenance teams are warm, helpful and expert at their tasks. They take obvious personal interest in what they do, how they do it and engage with guests. The rooms are comfortable and super clean with plenty of towels, shampoo, conditioner and soap. The free Breakfast has such a variety of options, there is no way to leave the room hungry. Even my picky eater daughter found plenty to her liking. Bread, muffins, eggs, biscuits and gravy, hot and cold cereals, make your own waffles and a pancake making machine! I cannot recommend the Best Western Charleston Inn highly enough and look forward to our next visit!

  • 5
    « Best stay at Best Western!! »

    We could not ask for more! Great staff, great pool, and beautiful grounds. The rooms were clean and the staff were genuinely nice and devoted to making our stay like it was our very own home. I came from Ohio to visit family and this will be where I come each and every time I return!

    4
    « Stay in building closest to pool! »

    We arrived about 2 hours early and our room wasn't ready but one in the same building but on second floor was so we took it. No elevator and not fun hauling all our stuff up. The room was very dark and small. After we returned from our Charleston culinary tour I asked if we could be switched. The girl at the front desk this time was extremely nice and switched us to the front building. The room was much nicer with a huge window facing the pool. Everything in it was fine and worked well. Housekeeping does a good job.... The next night we went to use the pool, which was a nice area. It was overrun with screaming, unruly kids so we stayed for a bit and enjoyed what we could. The hotel is a good proximity to the downtown Charleston area but is in a very commercial area. It was a good price for the area.

    4
    « Very good mid tier hotel »

    Reserved the Best Western because it offered the most for the money, and more importantly two queen beds was an option, not just two full beds. The rooms were nice, the furniture was comfortable, and the breakfast was good too. If I had to complain about something, I would say that the HVAC wasn't terribly effective. We had it tuned as cold as possible and the far side of the room was still hot.

    5
    « Wonderful motel for our vacation »

    My family and I thoroughly enjoyed our stay at this hotel. From the start the entire staff was very friendly and accommodating. The rooms were clean and smelled great. The pool was nice and the water was clean. Breakfast was very good and we looked forward to it each day. It's very close to historic downtown Charleston. Only negative is the busy highway you have to pull out on when leaving. We would pull out to the right and go through the Pep boys parking lot then left to the stoplight. Would stay again.

    5
    « Best Hotel Stay Ever!!! »

    The hotel was clean and the staff was wonderful! I want to especially mention Da-Quana at the front desk, Deette - housekeeping manager and Carol who prepared a delicious breakfast every morning. The hotel is well situated between downtown Charleston and the plantations and gardens along the Ashley River. Da-Quana and Deette were very knowledgeable and gave us great suggestions on where to go and where to eat!

    2
    « eh. could be better »

    inattentive staff. rooms not very clean. no coffee pot, but plenty of coffee. inadequate parking. pool area not kept clean. lack of english speaking housekeeping staff makes it difficult to express what you need.

    4
    « Good Motel, Would Certainly Consider Returning »

    For only staying one night, my wife and I left with a good impression of the motel. The only negatives were my allergic reaction and loud noises from the room upstairs. My allergic reaction is usually the result of dog hair in the room, which we were not told that it was a pet room. The noise in the room above happened twice in the middle of the night and was extremely loud. I thought about reporting it but was in a short duration and it occurred at 2:00 am and 7:00 am.

    5
    « Nice hotel »

    This is not the first time we have stayed in a Best Western on this particular trip. We found that Best Western hotels have improved greatly from several years ago. This hotel is a little far from the center of town but not unbearable. The heated swimming pool is very inviting, especially during the evening hours. We really enjoyed out stay. Would highly recommend this hotel.

    5
    « Want to Save and Stay Outside the City? Stay here! »

    We were washed out of our campground and ended up here thanks to reviews we read. And we were more than happy. Every staff member was a genuine delight, helpful and working hard. The room was spotless and wonderfully comfortable. The pool is perfectly maintained and set in the courtyard amongst lovely palms and plantings. The extensive breakfast had something for everyone, plus fanned seating outside for those of us who need a little a/c break even during the summer. We were so happy here we extended our stay for an extra day and were so happy we did so. There are cheaper options, but as a very budget-minded person, I implore you to consider the value you get here.

    5
    « Wonderful breakfast »

    I have to give a special shout out to an amazing lady. Mrs Carol, who is the caretaker of the wonderful breakfast here, tales pride in her work. I am challenged when walking. She noticed, checked on my well being, and offered my the freshly cooked meat when it was done as well as freshly sliced fruits when she was done. Well worth any problems, if any, you may experience while there...not to mention a healthy and nutritious start to each day

  • 5
    « Great Value »

    Yes, this is technically a motel due to outside facing rooms, however the service, cleanliness and perks made it feel better than a motel. Staying in or around downtown isn't cheap, the inn was a 15 min Uber ride to downtown with traffic. We were pleased. Breakfast was what you'd expect for being free.

    5
    « Great! »

    It was my second experience with this hotel that was even better than first. Room was very clean and fresh. Bed was very comfortable. A/C was turned on before we entered the room. Friendly staff; we've been offered bottles of water at the time of check-in and check-out. The breakfast was pretty various. Approximately 15 min. to drive from historical district. Free parking. A lots of places to eat nearby. Highly recommend.

    5
    « Nice to stay »

    Not far from Downtown Charleston. On busy Hwy but Quite neighborhood, Restaurants and Bars are walk distance. Huge Parking lot, Outdoor pool, Hot meal Breakfast, Friendly staff, Clean room. I didn't have any problems during I stay.

    5
    « great stay! »

    it was our first experience with Best Western..friendly staff, good breakfast, fast in-room internet, clean room. Location was near to restaurants and just 20 min. away from the beach...overall a nice experience.

    5
    « Exceptional quality and service! »

    I checked in around 2 a. m. and the staff was fantastic! The first thing that I noticed was the security button when I could not enter. Loved this option. Safety is a great concern for employees. The breakfast was fresh and the staff was very friendly and helpful when I asked for directions. You cannot go wrong for the quality of this hotel and staff.

    4
    « Great Stay »

    Not a fan of outside entrance rooms, but once inside...ALL was well. Room was very CLEAN! Nice decor and the staff extremely friendly and helpful. Convenient to Historic downtown Charleston (10 min. drive or less). Close to connectors to James Island and Folly...we were headed to Folly for the day. I would stay there again.

    5
    « I will be back »

    Have stayed at this location multiple time. Will be back for sure. Love the staff. they are always nice and friendly. The new renovations are awesome. Appears they have new management and all is good.

    4
    « Pricy for what you get »

    Had I been told the room was not smoke free and animals had been in there and there were many walking their pets, I would have gone elsewhere. I could get an oceanview room at Courtyard Marriott for $99, but I had the coupon book, but was not allowed to use it. I was there for medical purposes.

    5
    « Very close to CofC »

    A great stay within 15 mins from The College of Charleston. Outdoor pool, free breakfast with pancakes, waffles, eggs, breads, meats,yogurt,fruit,juice,coffee,tea..This deserves an A+. Only issue was carrying bags up stairs to second floor room. I normally don't like motels without lobby to rooms but I will be returning for "move in" day and parents weekend...this is a great value in Charleston. Pets allowed but no issues with that either. Staff very polite and helpful. Great Job Best Western!

    5
    « Pleasantly surprised »

    I booked this hotel for their reasonable Pet fee $20.00/day. I didn't know before my arrival that the rooms were accessible from outside. That is a big NO in my book, but it was too late to find another hotel, so I decided to deal with it. The hotel staff was very friendly. After almost 14 hours drive, at 2am, they completely understood that we was tired. The room was clean with nice decor. The breakfast was great (variety of toppings for waffles) was a big hit, especially with my stepson. We had an emergency and had to stay an extra night, and I was pleasantly surprised that the extra night was about the same rate and the other 2 nights that I booked 2 months prior. We will definitely stay here again! It was close to everything.

  • 5
    « charleston visit »

    this was a most pleasant stay-everything was nice & appealing-swimming pool was clean & neat-the room was extremely clean-excellent hot water-not like we experienced two weeks ago at the other best western property in mount pleasant-we will stay at this property on our next visit to charleston

    4
    « Dog Friendly, Clean, Safe and Comfy! »

    Great place to stay, rooms are clean, friendly staff. I needed a hotel with easy access to downtown Charleston that was dog friendly. The location is great and easy to get to. The staff was friendly and helpful. The breakfast could be better - toasters not working, layout was cramped - better to have all items on one side of the room instead of both ends. The room was clean and the beds were not bad. Quiet too.

    5
    « Miss Carol »

    Great place to stay! Miss Carol who is in charge of breakfast each morning gives the hotel an even better reputation by being very friendly, helpful and all ways willing to help you with whatever you need. I enjoyed my stay so much that I will definitely be staying there again!

    5
    « Trip Advisor »

    Very nice, reasonable, convenient place to stay.... especially with children and small pet. Staff was friendly and very helpful. Fast Food Restaurants close by for children. Nice pool. Friendly staff. We've stayed there many times when going to MUSC, old part of city, Aquarium is easy to drive to also. We highly recommend it.

    3
    « Average Hotel »

    Hotel located on busy street in commercial area. Nevertheless, noise level diminished after 8:00 pm. Room was clean and adequate for our one night stay in Charleston. My daughter and 2 grandchildren stayed there also. Kids liked pool. It was crowded that day but all respected other's space. There were not any clean, unused towels so had to use room towels. Breakfast ok for fast, prepared food. I sure there are better hotels along strip but we always stay at BW for the price and location. Would recommend.

    5
    « Awesome 2 Days! »

    Just returned from spending 2 days at the BW Charleston Inn on Savannah Hwy. Front desk was so helpful in rearranging our 2 reserved rooms to be side by side and on the first floor when we arrived. Breakfast both days was wonderful - lots of choices. Beds were comfortable, rooms were clean, property was quiet and the pool was enjoyable. Easy access to everything downtown Charleston and surrounding area. Thanks!!

    4
    « Pleasant hotel, well kept »

    My memory is beginning to fade... It was a goood hotel, where I spent two nights, nothing particularly good or bad about it. Close to downtown without being crowded in. Good breakfast, pleasant staff.

    5
    « Beautiful hotel within minutes of downtown »

    We drove to historic Charleston within minutes from this clean, safe, well priced hotel. Breakfast was delicious (make your own pancakes, waffles; ready made omelets, bacon/sausage, breads, and more). Super friendly staff. Beds were comfy and pool was refreshing. Close to highway and restaurants and stores within seconds of the hotel. Save a bit of money by staying here and spend it on all the great sights in this beautiful city!

    1
    « Would have been OK if they hadn't kicked us out.. »

    Checked in for a weekend, or something like that, I tend to forget. I definitely inquired at check-in that I may need the room for a couple more days depending on how my trip was going and she said it would be absolutely no problem, just call the front desk and they would extend it. I actually got her name because I knew they would ask who I spoke with for any problems. It was a late night check in. Now I will share some of the blame, as checkout was 11 and I was sound sound asleep and didn't ask to renew the room until 10:50, 10 mins before check out. I know this was stupid of me, but I was on medication, sleeping pills, and just couldn't wake myself up early enough to call. However in my defense, subconsciously, I didn't really think it would be a big deal because the check in clerk ASSURED me it would be no issue at all.. Well guess what? It was an issue and they basically told me to get out. I pleaded my case but to no avail and honestly? They didn't give a crap one way or the other. They really didn't care. I gave them the name of the woman I spoke with and said that she said it would not be an issue, that seemed to have little if any effect on them. She said the room has been reserved and that's that. I have to admit, especially being half mummified on sleeping pills it was a complete nightmare. Trying to rush up and pack at the last second while I was on medication was a hellish event I care not to remember. They showed no empathy, total lack of concern, and just wanted us out ASAP so they could clean the room! If that event wouldn't have taken place, I would've given it five stars. But you simply don't treat quests like that.

    5
    « good weekend »

    me an my wife found this hotel very nice< clean an in a good spot . the beds need some work . an it would have been nice if the pool had stayed open till 11 . that way when your out on the town an you come back in late you could still go relax. in the pool. but all an all it is a good place to stay

  • 5
    « Close to Everything, Clean, Friendly Staff, I recommend it. »

    We stayed 3 nights and it was great. Good breakfast and Carol does a superb job keeping everything filled even when it is crowded at breakfast. I understand that sometimes things run out, and she immediately refilled the items. The staff was very helpful in telling us places to go and even helped pick out brochures of places to go. Overall, I was pleased with the experience. I rate them a 5 for the quality of the staff, location, and price.

    5
    « Great relaxing place to stay that won't break the bank »

    Nice, well maintained and quiet. I like being able to park just outside my door. The staff are very friendly and helpful. Breakfast is included. You are only a few miles from downtown Charleston, in the other direction is Tanger Outlets, a mall and many dining options. The best BBQ in Charleston is next door in walking distance. The pool is outstanding. The property is landscaped in a tropical setting. All is secure in a nice part of town, easy to find.

    5
    « sleeping in the low-country »

    This hotel is very nice, VERY CLEAN, and friendly staff. Newly renovated, they did it right. The pool us huge and clean. We enjoyed a daily hot breakfast, included and when they say it has everything, they mean everything! Will definitely stay here again!!

    4
    « Missed 5 stars by this much »

    We visit Charleston frequently, and this was our first time staying at Best Western. We were very impressed. The property is clean, secure, and well maintained. The price is reasonable. The pool is large and clean. The staff is friendly, professional and very accommodating. I needed to send a fax for business, and it was immediately taken care of. The breakfast area is clean and comfortable. The breakfast offerings include a nice variety of items, from cold cereal and pastries, to omelettes and biscuits and gravy. The lone attendant did the best she could to keep up with the guests. Therein lies the reason this review receives 4 instead of 5 stars. One lone attendant can not keep the coffee filled (at 7:30 the pot was empty. Once alerted she dashed off to brew more, but there was a significant wait). The gravy for the biscuits was in a crock pot, but it was lukewarm at best. That wouldn't be a big deal, except that the attendant was using the microwave to prepare bacon for the guests, resulting in a significant wait to warm up the lukewarm biscuits & gravy. That's not acceptable. There should be equipment available elsewhere to prepare the food, so that guests can use the microwave in the dining area. I sincerely hope these issues will be fixed, because I definitely plan to give this place another shot at making the 5 grade.

    5
    « Great place for the price »

    The room was nice and clean. Friendly staff, great free breakfast. The grounds were well maintained and has a nice large pool. Only a few minutes drive from a lot of things to see and do, Would recommend to any one looking for a nice place to rest up from a day of fun.

    4
    « A very pleasant surprise »

    Beautifully landscaped and maintained. Very clean (saw staff cleaning the grounds and parking at least twice a day). Rooms are a little dated but acceptable. A nice pool area. A Southern gem in the midst of overpriced area hotels.

    4
    « An older hotel revived! »

    Great stay, very close to the historic district of Charleston. It reminds me of an older hotel updated. Very clean rooms and great colors! The pool is large and the grounds are nicely landscaped. Breakfast was typical but decent.

    5
    « The best! »

    My husband thought this the best Best Western we had ever used on a vacation. It was clean, bed comfortable and breakfast was good. We only had one issue and house cleaning did not replace cups. Once we told the front desk about this; cups were delivered within 10 minutes. Would defiantly recommend a stay at this facility.

    3
    « Vacation »

    Location was good for us. We were there for an overnight stay. We went to Bubba Gumps for supper. The hotel was clean an well kept. The only issue was with breakfast. I went down to check out the breakfast area and was told by the desk that we had to eat over at Sleep Inn that shared a breakfast area. When we checked out I noticed people coming out with plates. I was told that the breakfast area had not been cleaned and was late opening up. Will not stay here again.

    5
    « Very Pet Friendly »

    While this hotel was great as far as being pet friendly it totally lacked in handicap accommodations. &#92;&#92;We traveled with my 88 year old Dad and no ramped sidewalks or elevators in the back buildings. Breakfast was decent as far as hotel food goes and offered many choices. Rooms were clean and the staff very friendly..

  • 2
    « Not the Best Western »

    This Best Western is just ok. We have stayed at great ones in Arizona and in western Canada. This is just ok. Here's what we liked after three nights there: room was more or less clean, second floor has high ceiling, beds comfy, pool clean and good sized, breakfast is handy. What we didn't like, rooms are smallish and poorly lit, towels very small, cockroach or two on wall one day, "local kids" sneaking into the pool, people smoking outside rooms causes smoke smell to drift into room, no courtesy safe in the rooms which was surprising. The location is good for Charleston. Next time might stay on the amount Pleasant side as those hotels seemed a bit nicer and were about the same price. These are the things I learned after spending a few days in Charleston which is a lovely city.

    5
    « Lovely setting »

    A great looking, and well staffed, and maintained place to stay. Close to downtown Charleston and historic plantations, with plenty of nearby stores and restaurants to choose if you want a quiet night, and a leisurely swim in a great pool that actually has adult depths.

    4
    « Pleasant Stay »

    Good stay at this facility. Very convenient to where I planned to visit while in Charleston. Right on one one of the main public service routes that serviced the downtown area where I visited every day that I was in Charleston.

    5
    « Excellent place to stay for visits to Historic sites and Fort Sumter »

    We selected this hotel because of positive reviews by people who stayed here. We liked the location for a short 1 1/2 day (2 nite) visit to tour this charming city. The room was clean and comfortable, breakfast was complimentary and plentiful, wi-fi was easy to use. Services provided by staff were exceptional in every way. La Quana was at the front desk while we were there and she was extremely helpful to us. I would recommend staying here if you visit Charleston and want good old southern treatment with hospitality.

    5
    « Best Best Western we ever stayed at! »

    This hotel was in a great location to the historic Charleston, SC. People very courteous and accommodating. Rooms were very clean and newly renovated. Bed very very comfortable!!! Breakfast was a full breakfast, waffles, omelets, fruit, pancakes, sausage, bacon, etc. You get a lot for the money!!!

    5
    « 2016 May Best Western Sweetgrass Charleston, SC »

    A bit pricy for this location. The room was very clean. We were in the back building, possibly a new structure or updated room. Breakfast was very good. Only one washing machine for the entire hotel, located in a open public area outside.

    5
    « Great Hotel »

    Hotel was in a great location, pool was awesome, room was wonderfully clean and the bed was very comfortable. The staff was very friendly and helpful and checkout was a breeze. I would definitely stay here again! The breakfast was not the best I have ever had but it was complimentary and I was satisfied with the selections they offered. The only downside is getting in and out of the hotel. Traffic is a nightmare at certain times of the day but still worth staying here.

    5
    « Excellant hotel »

    The room was very clean, beds was comfortable. Staff was professional and friendly. Location to our venue, restaurants, and other services was very convient. I would .recommend this hotel, Best Western, Sweetwater. Charleston SC to everyone

    4
    « Recently Redecorated »

    We had reservations for 3 nights. The rooms were recently redecorated. Ours had two sinks, one immediately outside the bathroom. The tub/shower was new, but the tub trained very slowly and by the end of one's shower, there was 6 to 8 inches of water in it. Anthony tried 2 days to fix it. By our last morning, it was draining just fine thanks to his efforts. Sadly, the walls were rather thin, as it is a older facility. A dog in the next room whined a lot in the evening, but at least not during the night. Also, and thankfully, the traffic on the very busy highway out front disappeared at night and the room was rather quiet. Breakfast was good, but the woman supplying it on Friday of our stay was totally overworked and really needed a helper to keep up with the demand. Nonetheless, she maintained a "happy face" throughout it all. The other members of the staff also were friendly. A major problem for us was the curtain, which let in much too much light from the very large swimming pool at night. For swimmers, the pool is quite large with a number of shaded tables and chairs around it.

    4
    « Beautiful city »

    Spent two days here on road trip. This is a beautiful city. History resonates. Visited Boone hall plantation and follys beach. Hotel was very nice and beds comfortable. Only issue I had,was when we returned to room there was a towel bar on my nightstand and the towels were on bathroom sink. Guess they wanted me to fix it. Which I did. Put bar back on rack and hung,up towels. Maybe housekeeping needs more training. Anyway, enjoyed our stay.

  • 4
    « Great Value for the Price »

    Great location and value for the price! Staff was extremely friendly and courteous great restaurants within walking distance of hotel. We will definitely consider this hotel when we return to Charleston!

    5
    « Oasis »

    What a lovely hotel; a great stop after a long day on the road. The Sweetgrass Best Western has beautiful grounds, comfortable beds and a great location. We were able to enjoy a restful night, have a wonderful breakfast (thanks much to Carol who runs the breakfast room) and then take the short trip into Charleston to walk the waterfront and have lunch before continuing our trip to Maryland. And, best of all, they welcomed our Golden Retriever Reese with no extra charge. Too often the hotels that welcome dogs are run down and kind of worn out. Not so here; a wonderful place to rest.

    3
    « Needs Work »

    This hotel needs some work in cleaning up the exterior routes, stairs, and areas outside room doors. Very dirty. Inside the rooms are acceptable, although not outstandingly clean. Rooms are very dark. This room is acceptable if paying $120 or less per night, but if you are getting a rate closer to $200 per night, it is not really worth the price.

    5
    « Absolutely a pleasant stay »

    One of the cleanest and best kept places I have been in in quite some time.The staff are polite and go out of their way to see that your needs are looked after. Excellent full breakfast. Nice and quiet. I travel with a pet and the accomodations for it here were excellent.I would definitely stay here again and recommend it to my friends.It is located conveniently close to the historical district of Charleston.

    5
    « Great place to stay! »

    We came into Charleston with no clear destination in mind, and found this Best Western and decided to stop. So glad we did! This is a friendly and exceptionally clean motel, with an excellent staff. Greeted by Da-Quana at the front desk, she was friendly and very helpful. She even printed out directions for us to a very nice beach! The room, on the ground floor and a king, was very clean and smelled wonderful. We were extremely pleased with our room! The breakfast was excellent and had something that should please everyone. You could make your own waffles and pancakes. There were eggs, sausage/bacon, biscuits, gravy, cereal, fruit, yogurt, Danish, bagels and English muffins. Coffee was very good, and there was milk and juice as well. They serve breakfast until 10, which is a welcome change for those of us who are traveling for pleasure and don't like getting up early just to have breakfast before 9 am. Coffee and hot tea is available all during the day in the front lobby. All the staff was friendly and helpful. Definitely will stay here again!

    5
    « Newly renovated very nice »

    We were very pleased with our stay. Everything was very nice and clean. The staff was very helpful and friendly. Even the housekeepers were happy and outgoing. The breakfast was very good even offering vegan and gluten free options.

    5
    « Great bargain for huge pool, wonderful staff, big rooms, flowers everywhere »

    From my first minute being welcomed by Da-Quana at the front desk, to the glorious huge pool and the warm help at breakfast given by Carol, I was SO happy to have chosen this hotel!! After having terrible internet at the Hilton in Savannah, it was great here and the rooms here are big, pillows great, and the grounds are so beautiful...flowers everywhere. Great bargain!

    5
    « Super accommodations »

    Stayed when renovations were nearly complete. The room was clean and very quiet. Was extremely pleased with the new look and wonderful service. Will definitely stay here again when in Charleston. I highly recommend the Sweetgrass Inn.

    4
    « Weekend Trip »

    The family had a wedding to attend. We decided to stay overnight. The hotel has a nice pool for the kids to enjoy themselves. The room was clean. The beds were comfy. The TV was a good size with plenty channels. Overall, nice stay.

    4
    « More than just satisfied »

    Everything about this hotel is done to satisfy the traveler Extra clean, everything works fine, good night sleep Ai internet Staff is very professional and friendly even when very busy. Good parking space close to the rooms..

  • 4
    « Nice, quiet stay »

    Our stay was nice! Front desk staff was friendly. Rooms were small but nice. We chose this hotel because it was pet-friendly. One of the best pet-friendly hotels we've stayed in. Only complaints was the very loud exhaust fan in the bathroom that did nothing, the lukewarm water, & the extremely bright light on the microwave that shone right in our face as we tried to sleep. Breakfast was good & had plenty of options. The breakfast staff worker was very friendly & accommodating. We will definitely stay again when visiting the Charleston area.

    4
    « Good experience »

    The hotel had a very big makeover and Looks smashing now. But the air condition in the room ist far too loud what caused sleeping problems. First we were given a wrong we had not booked. The receptionist changed rooms but seemed annoyed to do it. She turned unfriendly. The breakfast and Carol's Service is brilliant! :-)

    5
    « excellent stay »

    comfortable beds very clean nice area swimming pool free coffee and breakfast would stay again. very reasonably priced AAA approved and discount. quiet. cold air conditioning free wifi. driving distance to downtown Charleston and half the price to stay a short drive away. nice clean pool. up-to-date facilities.

    5
    « Great experience »

    Excellent service, amenities, food and great location, all at a competitive price. Can't beat that!! After a long drive, great welcome and lovely clean room with all that I needed. Checking out, fast and friendly. definitely recommend

    5
    « Friendly and clean »

    Although this hotel is on the main highway, the location of the rooms and the parking lot don't make it feel that way. you feel off the road - nice relief to driving. The pool looked so inviting, although we didn't have time to take advantage of it. Rates were great, especially in the town of Charleston! Close to town and plantations. Can't go wrong!

    5
    « Best Western, Charleston, SC »

    Excellent facility. Quiet, recently renovated, central to many tourist locations. Located on Rt 17 (Savannah Hwy) has it's advantages but definitely a busy road during rush hours. A few restaurants within walking distance. Parking at a premium in some places. April is still off season in Charleston.

    5
    « Quite satisfied with the hotel »

    Staff professional, clean hotel and I slept well. I would recommend this hotel. It is easy to find off of the highway, Plenty of parking. Breakfast - variety of items to eat. Great hotel for the family.

    4
    « Great Stay for Pre-Cruise »

    We got an extra day & night in Charleston for not much more than the cost of parking ($140) at the port for a 7 day cruise. The shuttle took us to and from the port, while our car stayed safely at Best Western. This is the second time we stayed here the night before our cruise. I highly recommend doing this. It's an easier embarkation at the port and we got a mini stay in Charleston. Win! Win!

    4
    « Great trip »

    We stayed here 3 nights while visiting Charleston. This is a very nice inn for the price. Very good breakfast. The lady at check in was very helpful. Breakfast worker was very friendly. Our room was comfortable and this was a good location for going into the city. One little hiccup in the trip but the manager worked it out. Would certainly recommend this inn.

    5
    « Great Staff, Confused Management »

    After some confusion with the room type (number of beds) we wanted to book, we enjoyed our stay here. The pool is lovely, rooms are brand-new and clean, and breakfast is great. I would stay here again. I think the staff here really shines, and the management leaves something to be desired, but still a great place to stay in a convenient location.

  • 5
    « Very clean, very comfortable »

    Stayed two nights, after leaving another hotel that was not so great. So glad we switched. Convenient location to local restaurants. Breakfasts was good. Friendly staff. Clean bathrooms. Reasonably priced. Comfortable bed and pillows. Really have no complaints.

    5
    « Great place to stay. »

    This is a clean and quite place to stay. The staff was great and answered every question I had about the area. They moved us from the 2nd floor to the 1st with no problem. I did not use the pool but several people were enjoying it. The woman who set up the breakfast was wonderful.

    5
    « Very clean, well-run property, well located and reasonably priced »

    We used this inn as as stop-over to visit friends on a return trip from Florida to Virginia - specifically because the inn accommodates pets. Our room was roomy, decorated in typical traveler hotel style and very clean. Breakfast was considerably above average for properties of this type. The inn is located on a highly developed, busy street not far from downtown Charleston. Good for business travelers and anyone with transportation, but if going to downtown Charleston, parking can be difficult and expensive. If you are looking for the ambiance of Old Charleston, obviously, this property is not located in that area. But if you are looking for a comfortable room at a reasonable price, definitely consider the Sweetgrass Inn.

    4
    « Could have been 5 for the price... »

    Was here for 4 nights. Two rooms. Recently renovated hotel. The rooms are not in one building. You access your room from outside. Place that a lot of construction workers from out of town staying. For the price it was a great bargain and good stay. Quiet and well maintained Pool was great Rooms clean Employees very nice Breakfast decent And the lady working breakfast is exceptional. Give that lady a raise... Only things were... Don't understand why they didn't make the large windows looking out to pool sliding doors instead? And after staying in MANY hotels in area over past year... The room was very small. Other than that though well done for a best western!

    5
    « Very Clean, Quiet and Close to Everything »

    Arrived a little and was greeted with a smile and friendly voice. We were checked in quickly and given a layout of the facilities and breakfast times. We were also given numerous pointers on what to visit and good times to be there. Great staff in the lobby. The room was very clean and quiet even being close to the pool. The king bed was comfortable, the decor refreshing and the bathroom was spotless. Very nice place to stay for our three night vacation.

    5
    « Very nice »

    We had an unexpected visit to Charleston, and needed to stay overnight. Fortunately, Best Western Sweetgrass Inn had some rooms. The room was very recently renovated, with the bathroom and the room itself attractively styled. We found the beds comfortable and the room itself very clean. The front desk employees were very helpful and efficient.

    4
    « Happy on Vacation »

    Making a choice for a 5 day vacation retreat is difficult!! The price and quality seems to have gotten out of control. The room pricing is one thing then $17.oo in taxes and fees. My vacation budget is totaling gone with hotel cost. I enjoyed my stay the prices not so much. Great Breakfast and Great Staff.

    5
    « Loved it »

    A great hotel with comfortable beds and a good variety for breakfast. Very efficient check in and check out staff and very friendly as well. You are close to downtown and it was not a bad drive to the historic garden district.

    5
    « Clean, comfortable, friendly, short drive to Charlestown Historic area »

    This is a great place to stay at a reasonable rate. The free breakfast food is plentiful and delicious and served in a pleasant area with plenty of seating. The grounds are nicely landscaped, and the pool is very nice. The staff are courteous and friendly. We were told our room had been recently updated. The beds were comfortable, rooms were clean and nice. This is my second stay here in less then a year, and I will be back in the next couple of months. They allow pets in one area, but I have never heard barking from the rooms, even when I stayed there with a pet. The parking area is large, and shared with another hotel. We were able to park two nights with a huge moving trailer attached to our truck. There are good restaurants in walking distance of the hotel. Hotel is a short drive to the historic area of Charleston, MUSC, plantations, and other areas of interest.

    4
    « Nice accomodations »

    This is a very nice property. My only complaint is that the pool was being renovated and therefore not in service. The room was clean and updated. Breakfast was better than expected and the staff were very attentive. I would recommend this hotel and will stay there again when I visit Charleston. We stayed at this hotel prior to going on a cruise and used the stay and cruise package. We were able to leave our vehicle on the property and we were shuttled to and from the cruise port.

  • 5
    « Best Western Sweetgrass - Southern Hospitality at its best »

    The Best Western Sweetgrass is perfectly located to downtown, the plantations, Folly Beach, Mt Pleasant. The best place to stay if you plan to explore. The hotel is also dog friendly, which makes traveling with your furry companions stress free! The hotel has been remodeled and it is beautiful! The lobby is nice and the rooms are lovely. Everything was perfect - the breakfast is wonderful! There was not anything we could want, that they did not have. And I have to say, Carol the lady who attends the breakfast area is fantastic! She always greeted us with a smile and made sure everything we needed was there. She made sure everything was perfect - nothing out of place. I had forgotten my spoon for yogurt and she noticed right off and brought me one, which was really sweet! You can tell she takes pride in her work. We cannot say enough good things about BW Sweetgrass and that is our official place to stay when we visit Charleston!

    5
    « Quiet little gem of a hotel »

    My husband and I stayed for 2 nights on a short visit to this beautiful city. We loved the hotel. The staff was so welcoming upon arrival, which was great after an 11 hr drive. Our room was well maintained, nice decor, very clean with a full bathroom and then an additional sink outside the bathroom, which worked really well for getting water or brushing teeth etc. The storage space was excellent, and my husband especially liked the 42 " tv. The breakfast was plentiful, omelettes, Canadian bacon, pancakes, waffles, fresh fruit, yogurt, juice, tea, coffee. The room was beautiful (beside the pool, which was not open during our visit) and exceptionally clean. We did have an issue with not enough hot water for a shower, which was fixed immediately. A nice touch at check out was bottled water for our drive.

    3
    « Not what I thought I was getting »

    I made the reservation at this particular hotel so that I could leave my vehicle there while I went on a cruise. When I got to the hotel to check in I was told that I didn't have the "cruise" package and it would be an additional $40. After discussing it and knowing my other options were limited I went ahead and paid the extra money and the person at the counter put me down for the shuttle the following morning. Then he proceeded to tell me that the pool wasn't open and the owners weren't happy because they had just spent $150,000 on other hotel issues. Of course no discount was offered for the lack of a pool. The next morning I had this uneasy feeling about the shuttle so I went back to the front desk to confirm the pick up time and I wasn't even on the list! As far as the actual room, it was ok. Outdated but clean and the bed was comfortable.

    5
    « Great! »

    What a great place to stay. All the staff we encountered were pleasant and very helpful. Especially Da-Quana at the front desk. She helped me with my iPad and when we had problems with night noise, she instantly handled it. Stephanie during the day was great in getting us directions to where we wanted to go. Carol in the breakfast room was extremely accommodating and made sure we had what we needed. The rooms were clean and roomy and we had everything we needed in them. I can highly recommend this Best Western location

    4
    « Nice and affordable »

    Very good hotel! This place was clean, well maintained, comfortable bed , polite staff. Can't say enough good things!! The pool was broken when we was there but the staff arranged for us to go and use the pool at a hotel two blocks down. No Gym, but they gave me a card to get into a local fitness center for free. Great place! I will be back!

    4
    « Great Place »

    This hotel was great- clean, considerate staff and great location, near to downtown with easy access to highway. Super comfy beds and near bike paths for the family. Would recommend to others on vacation near Charleston.

    5
    « Great service »

    The service and employees are helpful and nice; however, don't be late to breakfast or you get decaf. There are three pillows on each bed but I wish I brought my own. The toilet paper was "John Wayne" quality, so bring your own. I like that there are no heavy comforters, but a nice blanket layered between two really nice quality linens. I didn't have to wonder if the top cover had been cleaned between uses.

    5
    « Great place, stay here! »

    We spent two nights in Charleston at this hotel. It is very clean, priced right and offers an extensive breakfast. The room was well laid out and the bathroom was clean, everything worked as it should. Parking is conveniently right out side your door. The breakfast area is maintained by a lady named Carol, she is a pleasure to be around. She keeps the breakfast area clean and well stocked, she is helpful to all the guests and even goes so far as to help the children make their own waffles. Internet was better than average for a hotel. We will stay here again if possible.

    5
    « Excellent Stay! »

    My daughter and I stayed here for two nights. We were very impressed as soon as we walked through the lobby doors. The staff was friendly and helpful. The front desk gave us a call after we got to our room to make sure that everything was to our satisfaction. I requested extra towels when I reserved the room, and they were in our room as requested. Our room was spotless and smelled clean and fresh. The beds were comfortable and we slept very well. There was adequate parking and we didn't have to worry about not being able to find a space upon returning from an outing. This hotel is also in a terrific location. We were only a short drive from everything that we wanted to do. We will definitely stay there again!

    4
    « Clean and neat - great location »

    I liked that we were able to pull up right in front of our room which made unloading luggage easy. The bed was very comfortable and the room very clean & neat. So many great shopping places close by. Convenient and fast to get to Folly Beach and to downtown Charleston.

  • 4
    « Gracious staff »

    First time writing a review...needed to compliment and thank friendly and gracious staff especially Carol, breakfast attendant, . Motel was clean and well run. Would stay again.Short and easy dive to historical Charleston.JK

    5
    « Breakfast Room »

    We stayed 2 nights at this hotel. Everyone at the hotel was super nice, friendly and helpful. Hotel is being renovated and our room and lobby were very nice! Reasonably priced too! Pool was beautiful. Carol, the breakfast attendant was THE BEST! Such a sweet, kind woman. She made us feel right at home and was very helpful offering up ideas and advice and directions to see what we wanted to see. My daughter (15 yrs old) wanted to take her home with us! What a gem she was. I believe that without her (Carol) our visit wouldn't have been the same. She just had that kind nurturing personality and we loved her. Will most definitely stay here again if we're in the area. Front desk to rooms, awesome!

    4
    « Very good »

    Have started to expect consistent very good service at Best Westerns. Always comfortable, clean and breakfasts are fine! No glitz... just everything you need. Best results when you call hotel DIRECTLY when booking.

    3
    « Clean, quiet and sufficient. »

    We stayed at the Sweetgrass Inn for two nights, it was clean and very comfortable. It was quiet at night. The complimentary breakfast was the typical "continental breakfast" waffles, eggs, cereal, toast and donuts. The healthy options of fruit and yogurt were available too. This motel is a few miles outside of the city of Charleston but close if you're driving and the city has parking garage for visitors near the visitor's center. I recommend this motel.

    5
    « Breakfast room »

    The service and caring attitude of Carol in the breakfast room is wonderful and a rare treat. Her hospitality and motherly nature makes every guest feel at home! What a great asset to this hotel. Carol enjoys helping everyone feel at home and caters to all the needs of guests like my little three year old Connor. Thank you Carol for the best stay ever. Angela

    5
    « Fabulous reno and wonderful stay »

    This hotel has been recently renovated and they did a marvelous job. The lobby looks incredible when you first walk in. The room was beautifully done and was very clean and quiet. The bed was really comfortable and I did not want to leave. I plan to travel back as soon as possible to stay at this hotel while visiting Charleston!

    1
    « terrible »

    nasty attitude staff i couldnt find my room and the clerk was real nasty about helping he treated me like a lost dog horrible staff he acted like didnt want to help me when i couldnt find my room i gave this map that looked kinda bootlegged and i couldnt even read it ..then i went back to try to explain and thats wheb the attitude started flying never again

    4
    « We stay here when we visit Charleston SC »

    We love Best Western, for its free breakfast, clean rooms and comfortable beds. This location has all those features. Helpful, friendly staff - everything you need for a comfortable stay. We'll be back whenever we're in Charleston!

    4
    « Mother/Daughter spring vacation »

    Made a quick impromptu trip to Charleston for spring break. Opted to stay out of down town and was happy to find this Best Western. The rooms are freshly renovated and well appointed. Found it a bit on the cool side for the time of year. The heater didn't crank as I'd preferred for only having a thin blanket on the bed. I know it's a hotter climate but it was cool when we were there. The lobby was being renovated but the reception was always very friendly when we were there. Lots to choose from for breakfast but the room itself was set up oddly. There as a big space on one side of the room where food was then it was cramped and squished for eating and at the back where the toaster was. Almost like they cleaned the floor and didn't move all the furniture back-but it was like that the whole time. Would be nice to be a bit more spread out. The pool looked lovely-too cool to try it out! Easy commute into the city proper or to Folly Beach or Isle of Palms. Malls with easy access as well as a movie theater. Decent dining options in the area. We'd stay again if back in the area.

    5
    « Stewarts »

    We only stay at Best Westerns...Charleston Best Western didn't disappoint. Great room, beautiful pool, front desk manager was very helpful, and what a fabulous breakfast. Five stars. Great place to stay. Hope to be back.

  • 4
    « Great place, pet friendly »

    We had low expectations, but the staff could not have been nicer, the room was comfortable, and our dog was completely welcome. The breakfast was unexpectedly good, with good variety. We would definitely stop here again on a north-south road trip.

    5
    « Enjoyed renovated rooms and breakfast selection »

    My first trip to Charleston and stay at a Best Western hotel were both worth the trip. The hotel is undergoing renovation and I was assigned to one of the updated rooms. I liked the offering of two sinks (one outside the bathroom). The location was excellent for catching a bus to downtown. The strip offered a variety of eateries. Breakfast was included and Carol, the dining facilitator, demonstrated exceptional southern hospitality and customer service. She made sure you had what you needed and even wrapped your plate if you were taking it to your room.

    4
    « Clean, Updated Rooms With a Great Staff »

    I have stayed here a total of 3 nights now and my experience was good. The beds are very comfortable and the rooms are updated to modern standards. Being an exterior entrance Hotel, the safety here has not been an issue. It is quiet at night. This Hotel seems to cater to business travelers and construction crews. Most all of them are in bed early so the property is quiet at night which is awesome. The staff here is really sweet and does what ever they can to make your stay a good one. Keep up the good work Bill and Nina, your doing a great job with this property. Thanks again!

    5
    « Great Place to Stay! »

    This was our first trip to Charleston, and we will definitely be back. Josh, at the front desk, was so helpful and welcoming and gave us several great suggestions as to where to eat, and places to visit during our stay. Our room, which had been recently renovated, was clean, quiet, and the beds were very comfortable. The location was good and it was easy to get back and forth from downtown Charleston as well as visiting one of the plantations just outside of town.

    5
    « An Excellent Place To Stay »

    Would rank this Best Western as one of the best that we have ever stayed at. It was very clean, the rooms that we understand have been completely remodeled were excellent. The location to visit downtown Charleston presented no problem. Would definitely stay here again when in the Charleston area

    5
    « Everything we needed »

    We stayed at this hotel the night before our cruise. We used the shuttle to and from the port and the free parking while we were gone. Everything went very smooth. Breakfast was good and had lots of choices. Our room was clean and I loved the vaulted ceiling and two sinks. Bed was very comfortable. The front lobby was under construction, and will be very nice when it is done. We will definitely be staying here again.

    4
    « Great service! »

    Rooms newly remodeled, beds are new and cozy. Grounds are well kept, nice large pool and a great private breakfast area. Josh at the desk was very helpful and professional. easy check in and check out. I will be back thank you

    3
    « Pretty good. »

    We booked a night here to take advantage of the free parking and shuttle service to the cruise port. The hotel lobby was under renovation, but we didn't hear any construction noise etc. I booked online and did not realize that the shuttle service was per person. For some reason I did not see where I had to list how many people were being shuttled. It was a little disappointing to have to dish out another $60 right before we left to transport the rest of my family, but it still saved us $60 over parking at the cruise terminal. The shuttle service was excellent and it was very easy to get a ride right back to the hotel after the cruise.

    5
    « Great Alternative »

    This is a great alternative to paying higher prices closer to town. The staff was very friendly and helpful. The room was large and clean . The breakfast dining area was not only larger than most , but more importantly the breakfast was more than ample and the staff took exceptional care to make sure you were satisfied. Even though we were out of town it was a straight drive to and from downtown Charleston .On our next trip to Charleston we will be staying at this Best Western.

    5
    « Great Hotel!! »

    I've got to say, this was one of the cleanest hotels we stayed in & we travel a lot. This was our first time staying there & we were very pleased. Check in & out was fast & everyone was so nice. And let me tell you.. The bed.. Omg .. It was one of the most comfortable beds I've ever slept in. The room was really nice & clean. The breakfast was delicious. Already making plans to go back.

  • 5
    « Truly Excellent Motel »

    Our rooms were so recently renovated that we may have been the very first guests to use them. The mattresses have a memory foam layer and are exceptionally comfortable. There is a large flat screen TV, fridge, microwave and a reasonable amount of storage. The draperies fully black out the room. Everything in the room is new and the heating/cooling is reasonably quiet. Internet access is faster than typical and the breakfast is above average. The grounds are attractive and all of the buildings housing guest rooms are well away from the road. The location is about midway between Charleston Int'l Airport and downtown Charleston. Rush hour traffic--particularly the afternoon--finds very heavy traffic coming from the city to the motel. There are quite a number of restaurants nearby and the two we choose for dinners (one Italian the other Tex-Mex) were excellent. The low price makes this motel an exceptionally good value.

    5
    « Very comfortable stay »

    The lobby was under renovation which almost made me turn around and not go in but I am very glad I did. The stay was very comfortable and pleasant. The staff was very friendly and most helpful. The breakfast was very good and the room for breakfast was very nice and was pleasant to be in. I would most certainly stay again if in the area.

    5
    « Great stay »

    We didn't plan on staying over in Charleston but needed a place to stay after a very stressful day. The room was clean, comfortable and really quiet. We got a very peaceful nights sleep and a satisfying breakfast the next morning. Got our AARP discount, too. I'll be back for sure.

    5
    « Absolutely the best motel we have EVER stayed in!!!!! »

    Our daughter will be attending college in Charleston in the fall, so this was our 1st visit to the area. I was overwhelmed with how many places there were to choose from and I read reviews on most of the motels in the area. After reading the reviews and visiting the BW Sweetgrass website, I made our reservation for 2 nights. I was a little worried because in the past we have had some horrendous experiences with motels/hotels we had stayed in the past site unseen. Check in was a breeze, they were renovating the lobby, but not a big deal. From the moment we opened the door to the very spacious, welcoming room, we all couldn't believe how nice it was! Extremely clean and very nicely decorated. The beds we over the top comfortable, even the pillows were fluffy and comfy. Nice size tv, fridge and counter area. The bathroom was very clean and the extra sink was good to have. The shower was wonderful. The continental breakfast was very good. Really nice pool, but the weather was cold, so we didn't get a chance to use it. The staff was very polite and friendly. Convenient location. No question about the fact that we will be staying here again whenever we visit the area, which will probably be quite often over the next 4 years!!! I highly recommend this facility. Definitely the best motel experience we have ever had! Thank you Best Western Sweetgrass Inn!

    2
    « Sketchy neighborhood, nice pool area and convenient to Charleston »

    We stayed here while spending a few days in Charleston. This hotel is located a short drive from downtown, and traffic getting into the city can be heavy at times. This hotel is located in a not-so-safe looking area, and this is more of a motel than a hotel, with outside entrances. The rooms were musty and needed an update. I will say that the breakfast was fine, with friendly and polite staff, but the location and some of hotel clientele were a bit on the rough side. Will not be staying here again.

    2
    « Not Family Friendly »

    We had reservations here but after checking in...decided against it. This is a motel and has no interior entry and several different buildings...no elevators. Our room was in the last building facing the woods. There were many people just sitting outside their rooms smoking and drinking. The hotel was nice enough to refund our money. There was also a few police cars patrolling the parking lot.

    4
    « Valentine's Weekend »

    This is a very nice hotel but be warned it is in a very busy area and getting in and out of the hotel is a nightmare on the weekend. However, the hotel seems to be new renovated and was very nice and the beds were so comfortable. Over all we enjoyed our stay and would return if in the area!

    5
    « And the puppy too. »

    We traveled to Charleston for our wedding anniversary and to visit friends. We stayed here for the loyalty points and because we could take our puppy. The staff was friendly and the room was clean and well appointed. The free breakfast buffet was good with a nice selection. Overall, a relaxing stay. If I had to make any complaint, it would be that the water in the shower wasn't very hot.

    5
    « Quick stop over »

    Ido not ever stay at Best Westerns, but we were looking for a place that would take a pet and was not out of the way in Charleston. We decided that this would be fine for one night. What a pleasant surprise to have the front desk person greet us and make us feel like we had just walked into a 5 star hotel! The room was very up to date and clean. The next morning we went down for the complimentary breakfast where the attendee was helping older people carry their breakfast and working with everyone to make sure they were happy and finding what they wanted. This hotel has changed my mind about Best Westerns, but I think it will be hard for others to live up to this one!

    5
    « Business became pleasure »

    We were on a business trip to Charleston Sc. I was Very tired when I arrived at the motel. When i went to the front desk there was no hassle. Everything was ready for me. The Lady at the front desk couldn't have been any nicer and helpful. I have been to a lot of motels around the Country and She made me feel comfortable and welcome. When I went to my room it smelled clean and looked clean, The bed was so comfortable ans so was the pillows. I had forgotten my shampoo and conditioner. When I went to take a shower There was shampoo and conditioner that was a good name brand. i was so happy. When I finally went to bed, It didn't take long and I was asleep. Refreshed the next morning and ready to go the next day. I wenr out to my car and got to see the Motel. It was BEAUTIFUL!!! So happy I called The Best Western that night.

  • 5
    « professional and comfort »

    Lovely rooms soft bed and very sweet check in lady. She was very helpful and inviting. When you are tired and have been on the road for a long time it is nice to see a friendly face. Once I got in my room it was very clean. and the bed was so soft. I loved it. Then I found good shampoo and conditioner. I forgot mine and I did not have to go buy any. Thank You Best Western.

    4
    « Great location for visiting PLANTATIONS! (With big breakfast - YUM.) »

    We had a newly renovated room - nicely done.... Great decor. While interior configuration of room was similar to most, the entry was odd. You park in front of your room (like most motels) but there are no windows on that side. You're simply facing a blank wall with doors spaced out along it. Practically, it makes sense, no one opens windows to parking lot area anyway and gave more room in the interior for a second vanity! It's just a bit off-putting to pull up to... Windows opened at far end of room to over look pool area and greenery. Would stay again - was a short drive into Charleston but our main focus this trip was the plantations (which are slightly out of town) so the location was ideal.

    5
    « Overnight Trip to Charleston »

    The room was fabulous. It was neat and clean and very homey. We definitely enjoyed our stay! The flooring was new and very attractive. The beds were very comfortable. The front desk and breakfast service attendants were very friendly.

    5
    « Our stay at Sweetgrass Inn was "sweet" indeed! »

    Our family thoroughly enjoyed our stay at this location! Our truly smoke-free room was neat and clean, with pillow-top beds and crisp, clean sheets that helped us wake refreshed and energized each day. The staff were welcoming, friendly and helpful, from DaQuonna, who courteously welcomed us with her beautiful smile and provided us with info and maps re: the attractions we came to visit ... to Carol, who made us feel at home as she made sure we had everything we needed to enjoy a delicious breakfast each day (the blueberry waffles were particularly favorites!) ... to Olivia, who made sure we had no lingering questions or concerns as she checked us out and sent us on our way. This location was very convenient to all of our favorite Charleston SC attractions (i.e. Patriots Point, Downtown restaurants, Aquarium, museum, the Hunley and Folly Beach). We definitely plan to stay at Sweetgrass Inn again the next time we're in the area!

    5
    « Exceptional Stay »

    The hotel staff have always been exceptional at this Best Western. The beds and cleanliness of the rooms are excellent. We have stayed at this hotel many times and have always been very pleased. The breakfast is always great as well.

    4
    « Nice cruise stop »

    We drove down from Maryland the day before a cruise, the only problems we had were that the water was lukewarm, which obviously is a first world problem and not worth crying over, and that when we booked, the booking process didn't catch that we were doing the cruise package, so an unexpected $20 per person was added to the room cost for the transportation to and from the port. The rooms were nice, clean, and the area was easily located and seemed safe. The bus to the port in the morning was very nice, and there were different times to choose from. They put your bags in the bus and took us through the very pretty downtown area. They were very informative, and they give you two tickets per person; one to get to the port and one to present for return, so you have to be careful not to lose them! Upon return, the bus was there within 20 minutes of calling, and was easy to find despite the numerous other busses and cabs waiting for people getting off the boat. The Charleston port was the fastest port I've ever been in and out of. Definitely recommend this hotel for cruisers and would stay again.

    4
    « Love this place »

    I have stayed here multiple times and will return when I am in the area. The breakfast attendant carol is awesome. She knows me by name and always ask how I am doing and when I will be back. I miss not having the option to have a smoking room at this location now though.

    3
    « Convenient but smelly and damp »

    We visited Charleston straight after the October flooding, so I expected the area to be damp. The hotel hadn't been flooded. Our room was on the first floor (American second floor) in the building at the rear. It smelt appalling and we asked for another room. Housekeeping were extremely cooperative in changing our room, but did have a slight air of 'We don't think it smells particularly bad but we'll help you nevertheless'. I can understand that they didn't want to admit to a problem. The replacement room smelt as well , but not so bad and we decided to put up with it. However when I unpacked at our next hotel I realised our clothes were very damp and we had to lay them out across the beds to dry. I notice from another reviewer who stayed in October that our experience was not unique. Apart from the smell, we liked the location and were pleased we could get the no. 30 bus into town and not use our car. The rear building is very quiet, particularly considering the very busy main road at the front. However the highlight of our stay was the really friendly lady running the breakfast buffet. To my shame I can't remember her name, but it was her birthday (a significant one, I shall say no more than that!) during our stay and I had a lovely conversation with her on the bus that day. One of the people I shall not forget who we met during our holiday.

    5
    « Great location Awesome place »

    We spent two nights here staff was awesome and the rooms newly remodeled are great and it was a quiet place as well. Place is close to downtown and close to other area interests. Breakfast was good with both hot and cold choices. Will definitely stay here next time we are in the area and want a clean comfortable room. Hats off to the staff from breakfast to front desk to the grounds and roomcleaning staff.

    5
    « Breakfast »

    I love the breakfast here. Ms. Carol is absolutely awesome!! She is very nice and helpful! I enjoy and look forward to seeing her in the morning at breakfast when I stay here. I love the renovations. I enjoy everything about my stay at this hotel!!

  • 4
    « Happy with room »

    Room was clean and comfortable. Happy that this is a pet-friendly location. Very happy that they had multigrain bagels for breakfast as I try to avoid white bread. Close to the city, so it was easy to head out to see the sights in the morning. Staff is friendly. Very helpful when asking about a restaurant with vegan choices nearby.

    5
    « Antebellum Journey »

    3 nights in Charleston was the start of our "Antebellum" trip to Charleston, Savannah and St Augustine. The Sawgrass Inn was great and offered an included breakfast that rivals anything at IHOP or any other breakfast spot. The location is south and over the bridge from downtown Charleston and offers a close enough location(6 miles, 15 minutes) to the downtown without the high costs...parking alone is $15/day in town. I'll stay here again on my next trip to Charleston.

    5
    « The Best place to stay!!!!!! »

    Had an fabulous time staying at the Best Western in a suite..... fit for a queen. The room was clean and the service was out of this world!!! The front desk clerk help me decide on what dress to wear, can you believe that. The term out of your way service is definitely this place!!!!!!

    5
    « Great hotel & destination »

    2-day stay in Charleston. This hotel is on the main hwy. to Charleston, just a 5 minute drive into the city. The room was clean and comfortable. Breakfast was good & there is a BBQ place (Bessingers) right next door...very good food!! The staff was very nice and accommodating. Our visit to Charleston was great...wish we had longer to stay.

    3
    « Quiet hotel in a good location »

    Nice hotel overall. Big comfortable room... and most important, quiet. Close enough to downtown Charleston. Breakfast is average for this category of hotel. We Will stay there again on our next trip to South Carolina.

    4
    « good location, good place »

    short distance from airport, downtown and several plantations. room is clean, and breakfast is good. internet is fast. staff is kind and helpful. there's a bus stop nearby. take bus 30 to downtown is economic. good for the price.

    3
    « Decent hotel for the price »

    Caveat emptor - you get what you pay for. I am not trying to knock the Best Western Sweetgrass. In fact, it more than met my family's needs while we were on vacation over the Christmas holiday. However, don't expect too much going in. This is an older hotel, with motel style rooms. The doors all open to the outside, and there are often people standing outside on the balcony smoking outside of the non-smoking rooms. This didn't bother me, but it may bother some. The room was clean and comfortable, with a decent size flat screen and typical hotel cable choices (including HBO). We had a room with two doubles. I asked to be switched to one king or two queens, but was refused because I had booked through Priceline (saved a BUNCH off the standard room rate). I understand their point, but they were far from crowded, so it would have made a nice gesture. Also, when we first arrived, the ironing board cover had huge grease stains on it, as if someone had used it for a dining table. Other than that, the room was clean, but old. The carpets were clean, but tattered. The beds were freshly made, but old. Same with the tub - clean, but old. However, it was all perfectly serviceable, and well worth what I paid for it. The staff was really friendly and helpful, with one exception. I called prior to arrival and requested a crib. I was told that they don't HAVE cribs, even though their website says they do. I asked again at check in, and was told that housekeeping wold bring one that day. It never appeared. I asked again the next morning, was told the same thing, and had the same result. I quit asking at that point. The free WiFi was supposed to be high speed, but often wasn't. There was no in room Ethernet either. So, if you need to do a lot of work on a computer, or plan to do much streaming, you may have trouble. Also, the single computer in the "business center" was not working. The front desk clerk did arrange for me to use the one next door at the Sleep Inn so I could print my boarding pass, which was nice of her. The breakfast is decent. The hot food was hot, the cold food was cold, and the variety was pretty good: cheese or Western omelettes; waffles; pancakes; cereal; fruit; yogurt; bagels; muffins; coffee; juice; etc. For us, the location was great - right on Savannah Highway, about 15 minutes from downtown by car OR bus. Parking can be hard to find in downtown Charleston, so the bus can be a good option for some. It's also very close to Citadel Mall, and there are plenty of good places to eat close by. It is a busy road however, so some might find that off putting. Overall, if you're looking for a clean, comfortable, friendly place to stay while in Charleston, and you don't mind "old", you can get some great deals here using Priceline (I paid less than $50 a night, including taxes and fees). I would definitely recommend it based on those terms.

    4
    « Comfortable sleep and closer than expected to attractions »

    We extended our trip by one day since we were really enjoying Charleston so much and the only room we could find in our price range during New Year's Eve week was at Best Western on Savannah Hwy. The hotel is being renovated and we were first given a room above the set of rooms being renovated. All of the rooms were open with construction materials still strewn about. I returned to check-in and said I was unhappy at what seemed a potentially unsafe situation (three young kids with us). We were immediately given a new room in what I suspect is the newly renovated area. The beds and pillows were so comfortable and the room was spacious. The bathroom was clean and updated. Not important to the stay, but the cathedral and beamed ceilings were pretty. Free breakfast was great... waffles and pancakes, yogurt, eggs, cereal, juices, coffee, the whole nine... it was good and gave us what we needed to do a whole morning in Charleston. The ride into the historic section of Charleston was 10-15 minutes (only parking was annoying). We would have preferred to stay downtown, but this was most definitely a good alternative.

    2
    « watch your checking account »

    Very sad by the way my debit card was billed three times for a one night stay. It took days to get it fixed. My son asked for a trip to the beach for Christmas, because they messed up my checking account we were unable to do all that we wanted to do. Plus I was so stressed over it I was miserable. I would love to go back to Charleston but not with that type of stress.

    4
    « A good night sleep at a convenient location »

    I was told I was given a recently renovated room. The front desk staff was friendly. I got lucky that it was on the first floor, so I bypassed the stairs, since I tend to overpack. The bedding was comfortable, and though Savannah Highway is busy, the location is convenient, and close to many routes for Charleston and North Charleston. A free breakfast I also enjoyed. Hint: If you do not know how to use the pancake or waffle maker, there is someone there to help you. I only said that because I observed a 2.5 foot long pancake that was made, and a fragmented waffle that the employee had to get unstuck from the waffle maker. This is a basic property, the room was clean, and the staff was accomodating.

  • 5
    « Best Western Upgrades »

    The Best Western is being redone and it is looking good. The pillow top mattresses are a real bonus and the rooms are excellent. A portion of the hotel is still under renovation and you'll want to request the area that is already renovated. It appears the renovation will be completed in the near future. The employees are most helpful and I will be staying here again in the future.

    5
    « A Christmas Eve Surprise »

    We arrived without reservations on Christmas Eve. Olivia Doscher, who was working the front desk, went beyond the call of duty to accommodate us in a room that suited our needs, and book the next five nights of motels in two sates to make sure our travels were smooth, even beyond her responsibilities. We woke up to a wonderful hot breakfast on Christmas day. Waffles, omelets, cooked by JoAnn, fresh fruit, and even Greek yogurt. Who would believe that the Best Western could pull this off with limited staff on Christmas! Best Western is great, Olivia Doscher is to be commended, and the breakfast cook is terrific. Thanks for a great stay.

    5
    « Best Stay Ever at Best Western »

    We were in a beautiful room with a king bed overlooking the pool. It was such a pleasure to stay at this Best Western. The breakfast was the best I have had from any Best Western I have stayed. First one to have omelets either cheese or western style. It is also located very close to downtown Charleston, SC. Thanks Best Western for a wonderful stay!

    4
    « Clean and Comfortable »

    We don't prefer doors to the outside or tiny bathrooms, but overall, it was clean and comfortable. That is very important to us. Would recommend this property. Instead of having a second sink outside the bathroom, we would have preferred having a larger bathroom with more counter space. We also like to have inside corridors, but that's just us. We recommend. :)

    5
    « Good location »

    Bus stop just about right outside the front door. Great if you don't want to drive into town. Breakfast was great thanks to Carol, very nice person. Olivia help us also. We checked in to find that someone was smoking it that room. She moved us right away to another room. Also everyone else on the staff was great. Bed where very comfortable. Room very clean. We will be back again.

    5
    « Great Best Western »

    We were traveling from Connecticut to Florida and was able to get a last minuet reservation. Very nice accommodations. All staff were very helpful and friendly. Also pet friendly. We stay in many Best Westerns and this is one of the best.

    3
    « Comfortable yet Loud »

    The room itself and staff were very accommodating. The only problem was the LOUD banging on pipes and hammering of boards at all hours. I'm sure this is not the usual just happened to be the lucky ones to book a room during a renovation period. Better luck next time,

    4
    « Great Value and Comfort »

    For a stay in Charleston, this is a great value. Clean and comfortable, with friendly staff and good breakfast. Close to mid-town Charleston. Would definitely stay here again. Convenient to a variety of restaurants and the Citadel Mall.

    4
    « Excellent price and near enough to where we were visiting »

    BW Sweetgrass is in process of being rehabbed, but the construction really didn't cause much inconvenience for us as we were out being tourists most days that we were there. The staff is friendly and helpful. The Price for the Charleston, SC area was FABULOUS. Getting in and out of the lot, which only exits onto Savannah HWY (US 17), which is a very busy road, isn't for the faint of heart, but it is do-able. They are also within walking distance for the Charleston metro bus line, so it IS possible to get downtown and rely on the free trolley to get around in the Historic downtown.

    5
    « breakfast room »

    Carol in breakfast room very kind caring helpful person she made my husband feel welcome. Carol is top notch employee. Carol is very knowledgeable about her job. She relates to the guest very well, she is a people person.

  • 4
    « Great quick place to stay »

    We stayed here one night passing through Charleston. The staff was very friendly and offered several suggestions on where to eat in the area. The room was large with a great view of the pool. It was very clean and updates. Only downside was the construction worker smoking a joint outside his room around the corner from ours.

    4
    « good value for the money »

    The shower in our room was INCREDIBLE!!! Every hotel room should have this kind of shower head & strength of water pressure!!! Very good breakfast. Coffee maker, microwave oven & mini-fridge in room. Free parking.

    5
    « Clean, affordable, pleasant place to stay when visiting Charleston »

    We recently stayed at the BW Sweetgrass Inn in Charleston. We spent 5 nights there. We were very satisfied with the cleanliness of the rooms and the hotel and the security of the place. We took the #30 bus into town every morning. It runs along the Savannah Highway - right across the street from the hotel (at White Oak Drive and Savannah). It is a 20 minute ride each way. There is a great BBQ restaurant at the corner of the hotel with a super buffet on Friday, Saturday and Sunday evenings - $15 with sweet tea included! - and great sandwiches during the rest of the time. If you'd like to see Charleston without paying the astronomical hotel prices in town, stay here. It was super convenient, and we didn't even have to rent a car. Breakfast was respectable every day and always included fresh fruit. Coffee was very good. They keep fresh coffee and lemon flavored ice water out 24/7.

    5
    « Great Management »

    I had to cancel at the last minute and they were great about it. The manager was very professional, friendly (Im trying to get my character count up to 200) I did not spend the night but the outward appearance was great and the general location was congenial.

    3
    « Review of Sweetgrass Inn »

    The staff was wonderfully hospitable and very helpful. The room was less than adequate (Room 145). The cable TV was difficult to manage. The WiFi at first did not work, and I had to call twice to have it taken care of. And the room had a musty and damp smell.

    4
    « On vacation »

    We didn't have reservations made before we stopped here. The staff was pleasant and the breakfast lady a delight. The breakfast had more selections than other Best Westerns we stayed on our vacation and was good. The hotel is smaller and so was our room, We only stayed one night and it met our needs. This hotel allows animals and we weren't effected but if I had been next door to the room that a dog was constantly barking (which we heard when we exited our room and were unloading our car), I would have asked for another room. Also the vending machine doesn't show what the cost of items are, so it was a guessing game. The area the hotel is located must have some security issues since the machines had metal security screens on them.

    2
    « Dirty room not for me »

    Our room was dirty, the floor was gritty, the ice bucket had mold growing in it, the shower was not clean, the staff appeared unconcerned about our complaints. Definately below Best Western standards.

    5
    « Great Value »

    My wife and I were quite mad after canceling our stay at the Red Roof Inn in Mount Pleasant. We decided to stay here because they were offering a good deal that night and we just wanted somewhere to stay that was quiet and clean. Immediately as I walked into the lobby I could tell this was so so much better, the front desk clerk was EXTREMELY helpful, even moved us up in rooms from two doubles to two Queens since we had such a bad experience at the Red Roof. Upon going to the roof, it was spacious clean and the beds were so comfortable. The bathroom is a little small but the shower is great and didn't hear any commotion outside during the night. Will stay here again!

    3
    « Not as good as 1st time »

    Upon checking in they tried ti give us a room different from our reservation. We were told our room was not ready, even though it was 3pm, check in time. We left and came back at 5pm and were told it still wasn't ready! We were tired from traveling and this made things worse. They then found an available room after I complained. Ironically, it was the same room we had stayed at three months earlier. Except it wasn't in the same condition. We gave the room a four last trip, and struggled to give it a three this trip. The sink barely drained and the carpet was filthy and threadbare near the bathroom. The coffee maker was one of those "one cup at-a-time" jobs. I don't care how much water you poured in it you only got a 3/4 cup. The breakfast was still much better than most motels, in that it had a lot of variety, but the quality wasn't as good as last time. The omelets barely had anything in them. The front desk staff did evrything they could to console us, bless their hearts. They were very sweet, the one bright spot.

    5
    « Great Value »

    I have stayed at this motel several times as I have family in Charleston. Very consistent in all regards. Clean property and rooms, friendly staff, very convenient to many attractions as well as major highways. The price is always very competitive.

  • 4
    « very good »

    There were no complaints, but one. It was nice; the personnel was very helpful; & continental breakfast 'superb'. My husband and I were thinking it was just a little overpriced as to quality of amenities provided, is all.

    4
    « Good stay »

    Not thrilled with hotels where the doors are accessed by outside but felt very safe here. It was also very quiet. The staff was very helpful and always very friendly. Our room smelled a little musty but it was a large, clean room. Would stay here again.

    5
    « A great discovery »

    This hotel is a gem and one highly recommended. The facility, the staff and location makes it one of the best we encountered during our 16 day trip from Ft. Lauderdale to New York and return. One should consider staying for at least a few days to fully utilize the hotel facilities and enjoy this wonderful area on the country.

    4
    « Nice stay »

    The saff was very helpful and friendly. They even offered us a crib! (Which came in very handy) the room was clean and quiet. It was also updated recently. A bit pricy but we dont regret staying here. Theres also a pool. There was pleanty of option s for breakfast and it was all fresh. Pancake machine was cool.

    2
    « Best Western mildew »

    First time I have ever rejected a room upon arrival. We were placed in building 2 and the room smelled of mildew and pet odor. The 2nd room we were offered in the same building smelled of mildew. This was just after the heavy rains that flooded parts of SC. We hoped that running the air conditioner in the room would alleviate the smell, but it just got worse as our three day stay went on. The air conditioner did nothing to draw the moisture from the room which felt damp and clammy. Room is tired. Bed lumpy with pillow top thrown on it. Carpet is old and contributed to the smell. The ceiling was oddly warped. There was a methane odor always present in the unkempt parking area. The pool looked okay, touted as the largest pool in Charleston, but our plans did not include pool time. Breakfast was okay. On the first day our breakfast companions had hoodies, skull and neck tattoos, and scowls. The next two days we saw a lot of people who were working in the area, (including flooding abatement) though very few tourists. 3 miles from the historic district must be as the crow flies. The traffic is heavy on this road comprised mainly of car dealerships. Road closures from the bad weather made our trip from Charleston back here the first day just over one hour due to all sorts of merging traffic. I brought up my concern about the damp smelly room once more upon our departure. The staff there looked as if they didn't understand what I was talking about. I was told I should have booked a pool view room. I didn' t care about a pool view, but I did expect a standard, clean, comfortable, not smelly room. As it was my first time to this area, I thought that maybe these were normal conditions, but our further travels here convinced us that this building is substandard. While we were away from home, our dehumidifier in our carpeted basement malfunctioned and leaked a large amount of water into our carpet. We returned home to the same smell we left behind at this hotel. We fixed it. So should the Sweet Water Best Western. We were partially compensated for our dissatisfaction.

    5
    « Stay and sail »

    Great place to stay.... We boarded a carnival cruise from Charlestown. The best western provided free shuttles to and from the pier and kept our car for the week. They dropped us off at the boat and we're waiting on us when we debarked. Definitely recommend this package.

    3
    « Ok for a Best Western »

    It's a Best Western. This was a clean hotel for several days with the Red Cross and the staff was friendly. The breakfast was a BW breakfast. Not a home cooked meal or the $30 ritz breakfast. Rooms were clean every night with clean towels and supplies. What more can you ask for.

    3
    « could have been more pleasent »

    Not a bad location as to getting into Savannah. Not the best kept hotel. Noisy. Gas station and mini mart right out front. Came with breakfast which was just OK. Crowded and noisy. Needs a decant cup of coffee.

    5
    « Good Stay »

    This was a great experience. Everything went very well. The hotel is bright and has a bright atmosphere as well. My room was very attractive and had all the items I needed. The staff were pleasant and very accommodating.I will stay at this hotel again.

    5
    « Clean, Friendly Staff, Excellent Service!!! »

    My family and I have had to stay here for an entire month last year because of a fire in our home, and now we are in between homes and had a couple of weeks before we can move into our new home and we wouldn't have chosen any other hotel! Everyone here is so friendly and helpful!! The rooms are immaculate, the pool is clean, the breakfast is the best continental breakfast I've ever had, and the weekday breakfast bar lady, Carol, is THE SWEETEST!! Jenae and AJ have been more than accommodating to my families needs. I would rather stay here than anywhere else on this planet!! I've stayed in some very fancy hotels before and the service here is way better than any of those..it is truly a great place to stay! Also all of the ladies in housekeeping are great!!

  • 5
    « Front desk person , Adrianna , was nice ! »

    We had a fabulous time before our cruise. The hotel was just right for parking our car, while cruising. The hotel was redone . I slept like a rock! The bed and sheets were comfortable. We stayed on the first floor next to pool. The morning breakfast was good. The shuttle picked us up and carried us to the port. All that was included in the price. We bought ahead the shuttle back to the hotel. It was 10$/person and included our luggage. Really a great hotel to park and cruise!

    4
    « Nice! »

    Was pleasantly surprised. Good breakfast, clean rooms, and beautiful pool. Comfy beds. Big TV. Needs better parking. A little out of the way of things but close enough. Would surely recommend to friends and family and i will visit again.

    4
    « Great pool »

    Very nice place to stay. The employees were very helpful anytime I needed anything. The pool was great and very clean and the lounge chairs and tables around were like new. Free breakfast was great. Would stay here next time we are in Charleston.

 

Getting to the hotel ...

All directions
·From: north. Cross the Cooper River Bridge and continue on Highway 17 through downtown Charleston. The road turns into Savannah Highway. The Best Western® Charleston Inn is on the right, three miles from Ashley River Bridge. Look for the palm trees and our famous tower. ·From: south. Entering Charleston area on Highway 17, go underneath Interstate 526. After the overpass the Best Western® Charleston Inn is three miles on the left side of the street. Look for the palm trees and our famous tower. ·From: west. When entering Charleston area, take Interstate 526 exit towards Savannah in North Charleston, continue to the end of Interstate 526. Go through the first light and make a left at the sec...

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