BEST WESTERN Hotel Rocca,  Cassino

4.0/5  - based on 198 guest reviews.
Via Sferracavallo 105, 03043, Cassino, Italy - See map
+39 0776311212 +39 076625427

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Dates

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Restaurant
    Restaurant
TripAdvisor Traveler Rating
based on 198 traveler reviews
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The BEST WESTERN Hotel Rocca welcomes you with the unique style of a 4 Star hotel, where its owners exercise such keen attention to detail, that makes the hotel fit for a King. Its 68 rooms, one of which is a suite, are the result of an essential pursuit of creating an ambience where guests can feel pleasantly relaxed and spoiled, while living at the center of the universe, in a place where their wishes can be fulfilled before they are even uttered. All rooms are accurate in details have a finished bathroom with a bathtub or box shower, hairdryer and a complete range of bathroom products. When you wake up you will find an elegant and refined breakfast area with an abundant sweet and savory buffet that will satisfy all tastes as well as shuttle service from and to the downtown area and guided tours directly organized at the hotel. To make your stay unforgettable, the BEST WESTERN Hotel Rocca offers a reception table to provide you all information about the city, arrange guided tours, make restaurant reservations, car rentals and bicycles. We also offer services for groups, business travelers and families. During summer the Hotel has a Water Park with 11 pools, slides and entertainment. The hotel can assist in arrangements for special events such a weddings and conferences and offers limousine service on request. Enjoy your stay. Where not included in the rate, breakfast can be purchased at the hotel, at 3 EUR nominal fee per person, per day. City fee excluded and 10% VAT included.

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Room 1

Guest reviews


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based on 198 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
80
Verygood
 
72
Medium
 
32
Poor
 
8
Horrible
 
6
Business Business 62
Couples Couples 41
Family Family 47
Friends getaway Friends getaway 33
Solo travel Solo travel 8
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Rocca,Cassino
  • 5
    « Comfortable rooms »

    Stayed here for 6 nights during a Leger Holidays WW2 battlefields tour. Nice spacious room with everything we needed. Staff were very helpful and friendly. We didn't have breakfasts but the evening food was good quality.

    5
    « Excellent hotel »

    Very good and excellently managed hotel in small town. Lobby, room, restaurant are designed in simple modern style and maintained perfectly. Room amenities include tea corner. Some local products are exhibited in lobby. Historic artifacts related to battles of WWII at Monte Cassino are also exhibited. Customer friendly place. Somewhat weak wifi may be mentioned as cons.

    5
    « Friendly hotel with excellent customer service »

    Angela at reception went out of her way to make us feel welcome - as did all the staff. Our room was comfortable and both the dinner and breakfast restaurants served good food. The parking was easy, with the hotel provided an ideal base to visit Cassino and the local battlefield sites during the Second World War.

    5
    « Great Hotel with exceptional customer service »

    Angela at reception went above and beyond, helping us avoid toll road fines, arranged a special birthday dinner for our 7 year old and sorting transfers for us. A great hotel with great staff. Well located between Rome and Naples right next to a large waterpark ideal for children of all ages, a great base at reasonable cost for a wonderful week in a beautiful country.

    5
    « Really Good place to stay »

    I would rate this hotel as the best in the area. It's clean with spacious rooms, and a really good restaurant for both dinner and breakfast. Also very convenient for visiting the Abbey and the Monte Cassino War Cemeteries. Staff are very welcoming, and parking is easy. I'd stay here again with no hesitation.

    5
    « Good hotel with very good service »

    Calm and very clean hotel next door to a large swimming pool park All staff are very friendly and happy to help, nice food in the restaurant Great service, especially from Ivana on breakfasts ... One of the best I've seen !

    3
    « Decent hotel »

    We stayed here with family including 2 young children (aged 3) for a few days break. The hotel is really nice, clean and comfortable. Their one let down though is front desk staff. Extremely cranky woman , never smiled, always acted as though we were an inconvenience to her...even during check out not a smile or ask to see if we enjoyed our stay...totally wrong position for this person. Hotel restaurant was nice, good food for starters and mains, desserts were a huge let down as they were just pre bought frozen things, nothing authentic like a panacotta or homemade tiramisu. Shame. Breakfast was lovely with lots to choose from and the pancake machine was a hit with the kids. The waitresses running breakfast were absolutely lovely, total opposite to the reception staff. The water park is brilliant, the kids loved it . But really would have expected a bigger discount as guests at the hotel so that was a pity as would have liked to return for a second day there but too expensive. Would only return here if we weren't bringing children.

    4
    « Tour group »

    A good best western hotel. Staff are helpful, esp Angela behind reception. Rooms are of a good standard with a clean and modern bathroom. Outside area is a plus for the hotel and there is a small bar facility with very reasonable prices for a hotel.

    4
    « Good place, clean and eco friendly. Very kind staff. »

    I spent two days in this structure, Rooms are very large, clean and well equipped with frigo, TV and kettel . Conditioner air is autonomous. I had a beautiful view on the Abbazia . Very calm and clean.. The staff is very kind, breakfast is Ok even if I did not like the hand made cake but fresh juice of orange and good cappuccino of the bar can balance some little inconvenients. The hotel uses dispenser for marmalade, yoghurt or shawor gel in the bathroom.

    3
    « Good value for money »

    At €108 (roughly £84) per night for a family room of 2 adults and 2 kids including breakfast, this hotel is good value for money. The room was spacious, clean & had air-con. HOWEVER, if the water park advertised is a key factor, please be aware it is only open mid-June to sometime in September. The food in the restaurant was very nice and each night there was a set-price menu for €18 for 3 courses. Choice of 3 starters, 3 main courses and whatever the dessert was for that day. Add €6 for a carafe of wine and €42 for 2 adults is great value - generous portions too!

  • 5
    « Battle Field Tour »

    Food was very tasty. The group are breakfast and evening meal in the hotel and received a packed lunch. The service at meal times was great. We stayed as part of a large group of 30 people. Front of House Staff very helpful. Rooms very clean. The gym is ok for a shot trip it has everything you need.

    5
    « Under the Gaze of Monte Cassino »

    This hotel has undergone a refurbishment and is an excellent hotel, some rooms with a view out to Castle Hill and the Monastery, good food from the restaurant menu and menu of the day. Very Pleasant and helpful staff and a good base for touring the Cassino Battlefields. Rooms comfortable with usual facilities. A great place to stay, 10 mins from Cassino station.

    1
    « Unbelievable »

    We arrived at the hotel with an organized tourist group. In the entrance of the hotel there are lots of stairs, but the hotel made sure to transfer the luggage from the bus to the entrance (not clear whether it's wheelchair-friendly). Inside of the hotel there's one elevator, which is extremely slow. The hotel management placed someone to organize the entrance to the room based on floors - 4 people maximum each time. The room we got was pretty crowded, but not old-fashioned. When I came up to the window I saw that it's 30 cm above the ground and leads to a wide hallway, in addition to being placed around the loud central air conditioning system of the entire hotel. I immediately alerted the hotel management that I worry to sleep in the room since I sleep with an open window at night. The hotel manager told me that she doesn't have an available room, she couldn't let us switch. Moreover, they swore to the trip manager that they have an alarm system on the roof and in the hallway so that if anyone walks there, the alarm goes off all over the hotel. I fell asleep at night with the window open...I heard voices at night and closed it. When we woke up in the morning, we saw a person standing there close to the window. Unbelievable!

    4
    « Comfortable stay »

    Stayed here for a week while on a work trip and I must say I am very pleased with the hotel. Although I cannot comment on the price as this was covers by my employer I cab however comment on my stay. It's in a good location, just on the outskirts of cassino town and easily accessible. There is a supermarket just down the road and a peril station opposite, so it has amenities around it. The building looks like your traditional Mediterranean style building, a bit dated but the rooms are of good quality. The beds are comfortable, tea and coffee provided, good size TV with access to local Italian TV. The rooms are off good size, plenty of space for storage and the bathroom is a good size as well. My room had a shower only but that's not a problem. The staff are polite, the front desk do speak a little English, which is a bonus and there is also a little gym and pool. The breakfast is of good quality with plenty to choose from and they offer a 15 Euro 3 course meal, which was pretty good. Overall I enjoyed my stay, was comfortable and hassle free. Obviously this is not a high end hotel, but I would definitely recommend this to anyone visiting this region.

    4
    « Great service »

    The hotel has a high score on quality /price level. The hotel is little bit dated but the price is good. The breakfast is superb for the price you pay. And a special mention for the excellent service of the reception. Thank you for all.

    3
    « Adequate »

    Stayed here one night on our way over to the east coast. It was a little difficult to find. It is off on its own and not close to restaurants or shopping. Dinner at the hotel was very good as was the breakfast buffet. The room was good however the heat was blasting and there was no way to adjust it (we were there in January) when we spoke to the front desk they told us to open the window....which did not help. Unfortunately this made for a very uncomfortable sleep. Girl on the front desk in the morning when we were checking out was very helpful. She couldn't do enough to help us with directions and suggestions for our next day of travel over to Bari.

    3
    « Out of town and small rooms »

    The hotel is over 1 km from the town centre on a road without pavements. The hotel itself is reasonable although the single rooms are very small with a small shower as well. Breakfast is ok but if you are on a group tour the evening meal is fixed apart from vegetarian.

    3
    « Short overnight stay with our car to visit local historical sight of international interest. »

    Modern Hotel rooms comfortable and very clean.An ideal location for our purpose both quiet and relaxing after long journey.Safe car parking and a pleasant dining room with good food..A very modern style shower /wet room very spacious with a more than adequate supply of towels soaps etc.We left our passports by mistake so had to request that they be sent on to us.we had to make phones calls and send e-mails to back back up our initial approach before receiving them a week later which caused problems for us .We use this group of hotels when travelling in Europe often and are always satisfied on the whole.Staff here could have been more helpful.

    3
    « Not bad - can easily be better! »

    We stayed one night at the Hotel Rocco as we toured the sites around Cassino. The hotel and room was clean. Angela at the front desk was superb! She was so accommodating and informative about things to see in the area. The downsides were two things. The bathroom did not have a shower. Only a handheld unit affixed to the tub. After a long day of travel, a real shower, regardless of how small, or if it is contained with the walls of a shower would be great. The second downside was the breakfast. The selections were meager at best. The eggs they offered were terrible and practically non existent and never replaced. The meat and cheese they offered were minimal and never replaced. The cereal selections were two chocolate and one corn flakes. Yogurt was offered but to have it flavored you needed to add flavored jam to the plain yogurt to get a flavored yogurt. The restaurant was empty when we had lunch which was not great, and it was empty when we left to go out for dinner. I think that says something about the food preparation. The hotel is OK, just don't expect much. Hopefully the owner will read this review and give Angela a pay raise as she is the best part of the hotel.

    5
    « FANTASIC SERVICE FROM ANGELA AND STEFANO AGAIN AND GREAT LOCATION FOR HAWAY WATER PARK »

    This is our second stay and the reason we came again is threefold: the great service from the fluent English speaking Angela on reception who organises everything for us; Stefano and his Mercedes mini bus that spins us around at reasonable prices as well as collection/delivery to/from Cassino railway station; location is smack next door to the Haway water park (separate review) which is a great daytime bribe for the kids to behave later during the less 'child friendly' sight seeing activities, etc This time I booked online rather than direct and before I'd concluded my easyjet flight booking, Angela was on the phone fine tuning our multi-room booking! Nothing is too much trouble and, as she is nearly always there morning, afternoon or evening, it is her looking after you. Last time we came it was Hotel Rocca and now it is BEST WESTERN Hotel Rocca but apart from being more able now to 'book online' via the usual agents, I would not have known: same key people looking after us. The Wi-Fi is very much improved now and I'm guessing the very good card entry system for the rooms wasn't there in 2013 either but these improvement would have happened anyway I suspect and are perhaps nothing to do with the ?name change' as such. The restaurant seemed busier than last time which actually improves the family ambiance. Whilst it wasn't planned, we ended up using it three nights in our 4 night stay August 15. All very good. Breakfast is what one would expect in Italy. We brought our own box of CoCo pops and Nutella to humour our 2 fussy 10 year olds but everything else was there. Cereal choice limited ? I think we had a choice from small individual 'variety pack' cereal boxes in 2013. A combination of my partner's patience on the toaster and a bowl of pears & yogurt was more than enough to keep me going until lunchtime. Coffee average. Rooms are very good. The girls had quite a large one this time around with a view of Monte Cassino at the top of the mountain (and car park) whilst us boys had a view of the water park and mountains in the distance. Air con works well and relatively quietly. Was able to run movies etc from our iPads on their room TV's. Hotel reception area (air con) and outside terrace areas are its strong points - great place to relax or have a beer or a coffee in the afternoon or after or before dinner. Lots of sturdy red leather sofas to spread out on - especially the kids! Overall very happy with our stay again so thank you very much Angela, Stefano and the rest of the ?Hotel Rocca' team. I'm sure we will be back!

  • 5
    « Amazing hoilday »

    When you first enter the hotel it seems a bit dated, but this is true Italian style and the hotel has lots of history inside. The hotel staff were amazing and really made our family holiday. They helped with everything from renting a car to explaining about the town and the history of the Cellini family. The food was lovely in the hotel and we always good service. If we were in Cassino and needed a taxi then we just called the hotel and they arranged a taxi straight away, nothing was a problem to them. The hotel is clean, fresh towels and bedding every day. You have a water park directly behind the hotel which was great for the children, if you are a guest at the hotel then it only costs you 3euro for a bed (if you want one). The water park has rides and plenty of slides. I would highly recommend this hotel to see all Italy has to offer. The only down side is the walk into Cassino, it was nearly 2 miles with no side pavement, with a 7 year old and a push chair it was pretty hard work at times as the road is busy which you are walking along but we managed ok.

    2
    « None »

    This is the second time me and my wife stayed here but this time not friendly we just felt uncomfortable everytime we had to leave and pick up the keys staff never even said hello and welcome when we got there just handed us the key it's meant to feel like a holiday not a prison camp thay never even said goodbye at the end

 

Getting to the hotel ...

All directions
·From: Rome. Take Highway A1 in the direction of Naples and take the Cassino Exit. The BEST WESTERN Hotel Rocca is just ahead. ·From: Naples. Take Highway A1 in the direction of Rome and take the Cassino Exit. Stay on SR 509. The BEST WESTERN Hotel Rocca is just ahead. ·From: Pescara. Take A25/E80 to the Avezzano Exit and then take SS 690. Take the exit at S. Elia F. Rapido in the direction of S. Elia Fiumerapido/Cassino. Follow the signs to Forca d'Acero and stay on SR509. The BEST WESTERN Hotel Rocca is on the right.