BEST WESTERN Hotel Cannes Riviera & Spa,  Cannes 

4.0/5  - based on 361 guest reviews.
16 Boulevard d Alsace, 06400, Cannes, France - See map
+33 497062040 +33 493392075

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
  • Onsite laundry
    Onsite laundry
  • Free high speed internet connection
    Free high speed internet connection
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TripAdvisor Traveler Rating
based on 365 traveler reviews
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A few steps away from the beaches, the convention center and the shopping area, the BEST WESTERN Cannes Riviera & Spa is a high standard 4-Star hotel combining classic Provencal decor with the most modern hotel facilities. Only a few hotels in Cannes offer to its guests so many advantages such as a swimming pool on the roof with panoramic view of Cannes, a spacious lobby with a lounge including a bar open 24-hours, a large landscape terrace where buffet breakfast is served, a private garage for your car to be safe, and high-speed wireless Internet is available from anywhere in the hotel. Our spa proposes Carita and Decleor treatments. The wellness center offers a sauna and a Hammam (a Turkish bath). We also have a fitness center. Enjoy your stay!

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Room 1

Guest reviews


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based on 365 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
106
Verygood
 
142
Medium
 
65
Poor
 
29
Horrible
 
23
Business Business 59
Couples Couples 170
Family Family 41
Friends getaway Friends getaway 37
Solo travel Solo travel 24
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Cannes Riviera & Spa,Cannes
  • 5
    « A great staff »

    Staff were consistently welcoming and helpful with everything I could ask for, from storing my bag to translating for me when I had to get a French doctor to call out after suffering a minor health scare from an allergic reaction. Would recommend to anyone staying in the area.

    4
    « Good hotel, good location! »

    Stayed here with a friend last week. Originally had to cross an under path under the train station to get to the hotel but later found we could walk up the road and cross the main road then walk down a couple streets and we were at the main beach within minutes which was good. The hotel was clean and the breakfast was nice enough with champagne available as well as a selection of continental and bacon and eggs. Staff were friendly and the bar looked very nice although we didn't go in it. The hotel itself was quiet but there was some background noise from the main road but we didn't find it difficult to sleep. Overall I would recommend this hotel!

    2
    « Meh »

    This hotel is centrally located from croisette and. Restos. However the hotel needs a revamp. So not up to standard and cleanliness is not well. The staff are arrogant and some are very talkative and don't mind their business especially at breakfast. I won't go there another time.

    4
    « Okay not more »

    The location of this hotel is the bestthat it has to offer, close to train station and within walking distance to the important sites. Staff was pleasant and rooms clean , cannot say much more.I visited this hotel for business so it served its purpose quite well.

    4
    « N »

    This was a good break for me and my partner, situated very close to the train station which meant we got to explore Côte d'Azur with ease, the only issue was traffic / train noise but overall was very satisfied. The staff were extremely helpful and very pleasant. Would I return to this hotel? Yes I most certainly would.

    2
    « Where do I start... »

    We stayed at the Cannes Riviera & Spa for one week. On a positive note, the male staff member on reception was chatty and very helpful, as was a young female person also on reception. The rooms were very clean. They also have a very wide selection of whiskey available (but it's expensive). The lounge area on the ground floor was small but elegant. The negatives...the coffee machine in the hotel room uses coffee sachets. In the hotel directory it states that once they're gone you need to ask at reception for free replacements (you only get 4). I tried this and we were told that it would be 5.5euros for replacements. Obviously I mentioned their own directory, but they wouldn't budge...when we later returned to our room we found a little note placed prominently explaining the cost. Surely tea and coffee is complimentary...but not here. More negatives....the hotel has a policy that you can't take food or drink not purchased in the hotel to your room. Never heard of that before...and made all the more crazy as the hotel only serves breakfast. No other food is available. What is even more strange is that they are quite happy for you to nip to the supermarket 200 yards away (and buy wine at excellent prices) and drink the stuff in their bar using their glasses....but not in your room. More negatives...we stayed in the bar area on one evening. No one else's was there apart from a female night receptionist (not the nice one mentioned earlier!) ...they play non stop jazz relatively quietly...and I hate jazz....so I played music from my iPad. Another resident entered the bar area so I turned my music off....he proceeded to have a phone conversation on speaker phone. Once he'd gone I put my music back on...and the female receptionist told me to turn it off as it would annoy the other guests....of which there were none. She argued her case....which had no merit...and I emailed the hotel. And the last few negatives...the pool is absolutely freezing...there are loose floorboards around the pool area...the breakfast has no real variation (same stuff daily)...the bed was two singles pushed together....the room was small...the lifts are ridiculously small....the doors to the rooms are very heavy and require a bit of effort to shift em....poor wifi signal...the views to the back are residential flats and the views to the front is of an extremely busy highway. Also, it cost 20euro just to enter the Spa, although I understand you get it back if you have a treatment. ....sorry, but I won't be returning.

    4
    « Very pleasant stay but beware if you have booked a triple room »

    The location and setting of the hotel were ideal for access both to the centre and beach at Cannes and also the train station. The staff were vey pleasant, although we had to request additional towels since the room had 3 occupants. These were supplied without a bother.

    4
    « Romantic break »

    Came to Cannes for a short break with my boyfriend. Hotel was very clean. Staff are friendly. We had a renovated room on the 6th floor which was lovely. Pool terrace is fantastic, although pool was a little chilly. Wifi can be a bit slow. Could do with more than four coffee pods. Lovely time, would highly recommend! Thank you

    1
    « Rude staff »

    I broke my foot on the roof top on broken steps. The staff did not care or help me. Their response was "not our problem" Nothing was done to take care of the steps. They have been left loose for another person to injure themselves. Ruined my honeymoon and birthday!

    4
    « Great location by the station. Lovely rooftop pool. »

    Great location just by the station, 5 mins walk to the old town or to the beach. Trains from the airport are convenient. Walk 5-10 mins from the airport to St. Augustin station. It's only 30 min train ride to Cannes. Great view from the rooftop pool. Take drinks up there with you though as there's no bar nor drinks service. We got too comfortable & got dehydrated! Nespresso coffee sachets are provided in the room on arrival. Be aware that you have to pay once they're gone. We got 2 each for a 3 night stay then top ups are chargeable. Rooms are basic but clean. From the train station, go under the subway & up the arched stairs. Turn directly right down a tiny street & the hotel is a few yards down on the left. Marilyn Monroe is painted on the side. We went up the main road in error & went a long way round. The right turning looks like a side street but follow by the train tracks & you won't get lost. Breakfast has limited choice but all the key things & a nice dining area with a nice white tablecloth. Fruit & yoghurt, cereal, croissants, ham, smoked salmon & several cheeses, scrambled egg & a sort of cooked streaky bacon/ham thing. No English breakfast but that suited me & it is in France. A good hotel just on the edge of the town. Basic but clean. Rooftop pool is great for a morning snooze. Staff are very friendly & cleaning service even folded my pjs up, which was cute.

  • 5
    « Great place »

    The spa experience was fabulous. The girls that works there are amazing :) Also, the receptionist was nice with a great sence of humor.. The only thing i was mossing is a fridge in a room.. Will come again gor sure! Thank you.

    4
    « Great location! »

    This hotel had a great location, within a 2 minute walk to bus and train station and 5-10 minute walk to the main beach. Reception staff were very helpful. Would definitely recommend this hotel and will hopefully be back again soon.

    5
    « Fuss free value for money »

    I stayed at this hotel for 3 nights with a friend, and we had a relaxing and pleasant stay. The hotel is easy to find and the staff were all very friendly. Our room was at the back of the hotel and was immaculate, quiet and the air conditioning helped to keep it nice and cool. We had Our room included continental breakfast, and there was a good selection of food ranging from fruit, hams, cheeses and breads, complimented by 2 large coffee machines and cereals. The location of the hotel is not the most scenic, with the train station right across the street from the front on of the hotel, and a raised 4 lane road above that. However, we ate breakfast in a window seat every day and could not hear the road traffic at all. The trains in France are huge, and so they made a bit more noise, that could be heard, but they son't run 24/7, so I doubt this would be a problem. There are limited car parking spaces, which are on a 1st come basis, and are good vlaue compared to other parking in the area. We used the car to travel to Antibes, and soem other local areas, but being so close to the station, I would say you don't really need a car. Canne's main shopping streets and restaurants are a short hop through an underpass approx 2 minutes from the hotel exit. There is an abundance of places to eat, and we found a good variety of food, all at good value. Back to the hotel, it also has a roof top pool, open from 10am to 10pm and it is a great place to hang out, with plenty of soft seating or sun longers. The pool is not big enough for a healthy swim, but is great to keep cool. Top tip is that the hotel have beach towels available from reception for your poolside use. There is also a shower in the entrance to the pool on floor 6; so if you are checking out early, you can chill by the pool and use the shower to clean up before you leave. I would definitely recommend this hotel. Friendly, clean and quiet.

    5
    « Probably the best value in Cannes »

    Great position in town by train station, 5 min from croissette...near all restaurants. Great staff, nice intimate ambiance, good breakfast, quiet and renovated rooms, great beds and pillows - the best value in cannes

    4
    « Good Location a few meters away from Cannes Train Station »

    Good location and very few meters away from Cannes Train station. My room was small for twind bed and bathroom was Ok. It was clean and had some compilimantary coffe, cookies etc.. Bed quality is fine. You have no direct sun inside if you stay 2nd floor. There was very good isolation even I stayed at strret side. There was no street and train loudness. Breakfast was very weak. There is a pool at the top and its view is very nice. Hotel staff was very polite helpful. Wifi's quality was very bad in the rooms.

    3
    « Decent hotel with pool »

    Can't fault the service or booking experience, pool was small but perfect for a short dip and relax, generally good value, however my room was small and shower had mouldy roof tiles, and looking behind the scenes the place could do with a good bit of maintenance. That said great for a short business trip and only 2 minutes from beach and Palais. So give it a clean and a polish and it would be a 4 star

    4
    « Best Customer Service Ever! »

    In all my years of travelling, I have never experienced the customer service provided to us by Arnaud of the Cannes Best Western hotel. Upon arrival I realized I had made a mistake with our reservation. Arnaud quickly put my mind at ease by suggesting several options. Despite being the lone desk person, he helped us in with our baggage, arranged for a queen bed to be made into two singles and also took the time to direct my husband to the appropriate parking spot. He made our visit fun and memorable. He is a credit to this Cannes hotel and to Best Western in general.

    5
    « A Great Cannes hotel! »

    Excellent location and the most helpful staff I have ever encountered in my travels. Arnaud is a credit to the hotel and Best Western in general. Close to all the major sites and shopping. Many excellent restaurants in close proximity.

    3
    « This should not be a 4 star! »

    Reception staff miserable and not helpful. Our room bed had an uncomfortable join in the middle and the carpet was dirty. The bathroom ceiling had stains on and the shower glass screen leaked water over the floor.

    5
    « Perfect Weekend »

    My Girlfriend and I spent 2 nights here recently! It was the most amazing weekend.. The staff were extremely friendly, the room was stunning (7th floor) Pool area was lovely although small (peaceful and quiet) I would advise a visit to the Radisson Blu 360 panoramic restaurant! Truly stunning breathtaking views!

  • 4
    « Good hotel and good located »

    Very happy with this hotel, only thing I could fault is the price of breakfast and parking, other then that we loved it. Even though the pool looks a bit small it's just big enough for what you need. A lot of people mentioned it being next to the station? Don't really see why that would be a problem!?!

    5
    « Great Escape to Heart of Europe ! »

    Lovely Place, Nice Pool, Family environment, Staff are friendly and helpful , Great Location with modern Facilities , Spacious Room, short distance from center of Happening :-), Quick Walk...Anyway recommended to others !

    3
    « Good location »

    First I would like to praise the staff that where very nice and helpful! The hotel has a good location. I takes 5-10 min to walk down to the promenade where all the Resturants are. The hotel it self is nothing special. You take a tiny elevator up to fairly small rooms. The rooms themselves are modern and pretty decent sleep quality. The breakfast was nothing special and they don't have a restaurant to order food.

    4
    « Long city break »

    Long city break with the family . Room was very nice and spacious with new bedding and towels every day , rooms have great thermostat air conditioning that is great when returning from a hot day out . Nice breezy chill out area and pool on the roof of the hotel for relaxing after a long day out ..Also very handy and cheap coastline train on your doorstep for trips out to Monaco , nice , st Raffael and more .

    3
    « Convenient »

    Stayed 4 nights as a single female. Originally given a single bed, l was moved after the first night to a double at my request. Rooms are clean, the beds are vey comfortable and bathrooms modern. You can open the windows too! The lack of a bar fridge, makes you rely on the coffee pod machine and in-house breakfasts, which I purchased on check-in at a reduced rate. A huge selection from fruit to cheeses, cereals and eggs. I was 'issued' 4 pods for the coffee machine, however 2 of them were decaf...which I don't drink, so the 4 extra pods I requested were added to my bill. One pod per day would be a nice gesture! Located on the 'other' side of Cannes near the railway station, it is nevertheless a quick walk either across the expressway or under the railway tunnel. I was a bit concerned about the late night walk as a single female but its well lit and convenient for day tours by train or bus. Also Monoprix is handy. The roof top swimming pool with local views is a bonus, but they need to clear the bins. Would recommend. Matilda at the front desk is an absolute gem.

    3
    « Cannes »

    We had been before and had a very good stay. The hotel is very handily placed next to the railway station for day trips up or down the coast. The room was not as good this time particularly the bathroom which had no door and the toilet only a glass door which didn't shut properly. It was well maintained though and the staff were pleasant. The breakfasts at 17 euros each were extortionate for essentially a bowl of cornflakes and a vile cup of French tea. After the second day we had breakfast elsewhere and got much better value for money. Will the continentals ever learn to do a decent breakfast for a reasonable price?

    2
    « Poor service and wrong information about the hotel! »

    Very poor service. Confused staff. We didn't got a new towel for the pool even if we asked for it two times during 2 days. Expensive stay and small room without minibar. Only 5 small plastic (?!) cups of coffe was free in the room during 3 nights stay. No possibilities of food at the hotel even if we read that before we booked. Different information everywhere, very confusing. The pool should be open longer in the information about the hotel, but also here it was different. The good thing was the breakfast and the location.

    4
    « Niggled »

    Stayed 4 nights here. Very convenient to walk to the marina shops and resturants. Great breakfast room and very welcoming staff. You get 4 coffee pods in your room between 2 people. but if you ask for more it's 5.5 euros that's not right for the price paid for the room. Surely you should get the coffee for all days as the price is the same for each night. There's no such thing as complementary coffee.

    1
    « Not a 4 star hotel »

    Rooms on the 5ht floor are VERY smal & Old. There is a nasty smell from the carpets we believed to be mold. Make sure to ask for a rom on the 5th floor or higher as they are newly renovated and actually very nice. The staff is friendly and the pool is nice.

    5
    « Good location lovely rooftop pool »

    Hotel is in an excellent location behind the train sation but nice and quiet. Rooms are clean beds very comfortable. The roof top pool is such a bonus and breakfast is very good. Had a lovely time here. Matilda on reception was very helpful. From Nice airport take the 200 bus it's €1.50 each way takes about 1 1/2 hours and drops you at the train station. Then use the underpass and turn immediately right. Hotel is few yards on the left

  • 3
    « OK, but rooms and breakfast MUST be chnaged/updated »

    1. Staff if accommodating and friendly, service is good. 2. Rooms are old and smelly (from carpets); they needs new flooring (hardwood better) and new furniture (all old) 3. Breakfast is below average, tasteless eggs, no vegetables, no hard boiled eggs, no variation from day to day; please, add more French items to breakfast.

    3
    « Clean and decent hotel a 10 min walk from beach »

    The Best Western is a decent hotel - the rooms are clean and comfortable and the staff are friendly. The gym is small but there is a nice pool. It's about a 10 minute was from the Coisette and the Palais. The downfall is that it is behind the train station, and all that often brings with it, but I always felt safe and comfortable (though if you were a single female I'd perhaps advise you stay closer to the beach area.). Restaurants are a 3 minute walk away.

    4
    « BEST WESTERN Cannes Riviera & Spa »

    It is a safety choice in good location in Cannes. I have been before to Cannes and had a rough idea where it was. The location is good(behind the train station) and about 5-10 min walk to sea. The service(even through limited) is quite friendly and professional and I really liked that. Our room which was on the 1st floor was nice and big. I liked it(even for 3 adults) was more than adequate. The breakfast as other travelers mention is a bit limited but it is fresh and tasty. The parking in the hotel is 19 euro per day(normal for Cannes). Unfortunately since we were away each day I can not comment on the pool. Overall very safe choice for a first visit in Cannes(close to all attractions, close to the beach, shops, etc). Since we were there for the F1 race, I think if I travel again for F1 I will use the hotel, because there is nothing really bad about the hotel.

    5
    « Great location, clean, friendly helpful staff. »

    Fantastic location, near to the station, beach and restaurants. The Hotel provides a great breakfast with friendly staff who go the extra mile to help. My room was very clean with a comfortable bed in a spacious area. Lovely bathroom..... with a bath. Amazing rooftop swimming pool. With definitely return.

    4
    « "Canned" fault it too much »

    Stayed a weekend at the Riveria & Spa. The reception is not overly inviting, and the lifts are tiny, holding a max of 4 persons without luggage, but we were upgraded to one of the 7th floor rooms which was excellent. The room was spacious, with huge comfy bed and balcony to sunbathe on. The shower was pretty good, with a bath. There is an outdoor pool on the rooftop (8th floor) which is limited in size (approx 10 couples max), that is only accessible from the 7th floor via a spiral staircase. There is no bar facilities at the pool, its only self service from the ground floor bar. There is a spa next door to the hotel, but its not owned by the hotel, so it carries and additional fee to use. The bar is served by the reception straff, so you may have to wait to get served if the reception is busy. The breakfast buffet was ok, decent options at reasonable quality. The hotel is next to the train station, so easy walking distance to the main Cannes attractions, and 1 hour train into Monaco.

    5
    « Surprised! »

    The hotel is located close to the railways station and quite compact. When we first arrived (6 of us) we feared the worst as the door in and reception is quite small. However, once we checked in we got room 702, friends of our we travelled with got 701 as well as 622. The rooms appear to have been just refurbished and with that in mind they were excellent. the 7th floor rooms we had, had balconies you could sunbathe on. There are a few small problems, but these didn't impact us in any way... The lift only holds 2 or 4 people (2 lifts) the pool is only accessible via a spiral staircase, so for less abled, not the best place. The staff were friendly and helpful, although with a small number of them the bar isn't manned all the times and if checking in a large party, you may have to wait a while. Would I recommend this hotel? Yes!!!! 5 mins walk from the centre and station so well located!

    4
    « Nice stay overall »

    Everything was as expected, the location is great without being a prime one. People are nice. Food was good. Parking was very convenient. It was during the festival but wasn't crowded at all. The room was recently re-furbished and was clean. The only thing was that the twin bed was actually two separated bed but we just decided to go with it rather than ask for a change.

    5
    « Location »

    If you are in French Rivera and wants to travel to and from Cannes, Nice Antibes etc this hotel is located right next to the Cannes train station so convenient for travelling and catching trains. Secondly less than 5 minutes wake to the Cannes old town an La Croisette very safe area. Lots of cafes and small convenient shops around. Very helpful and friendly staff.

    2
    « Average hotel portrayed as luxury by Best Western »

    Best western is extremely good in marketing average properties as high end and luxury properties. I stayed here 3 nights and in those 3 nights the towels and toileries were not even replaced even once. Neither was tea or sugar sachets replaced. While reception and restaurant staff is very friendly and very helpful but I think the best western group needs a serious overhaul. The rooftop pool is an extended bathtub.

    4
    « "Green Hotel" gives importance to the Art »

    I loved the concept there which is eco-friendly and art-minded. You can easily notice some cards around emphasizing the importance of water and asking to think about how much water wasted. The carzy-nice two stewardesses were so kind and really sweetheart, they made me laugh every morning :)) I hope to see them again. There was Spa&Wellness in the hotel, but I was on a business trip and I couldn' t find time to have a look. It is just a few minutes away from the downtown and 10-12 minutes from the prominent. I suggest this hotel for both business and pleasure trip.

  • 4
    « Nice hotel, very friendly staff »

    This review comes late since I stayed there last Summer with my brother. It is a nice hotel, with a wonderful pool on the roof (free access). The rooms are not extraordinary but the value is good. And it is spotless. The special mention is for the very friendly, helpful staff. The lady at reception who seems to be in charge (sorry I forgot her name) is a gem. The sort of person you would imagine in a 5* deluxe hotel ! The location (our main point for staying there) is excellent, walking distance to the center, the station right in front and Le Suquet area. My brother went back since, I did not have the opportunity but would do so.

    4
    « Lovely 3 night stay »

    We stayed in a twin room at the rear of the hotel. The room and bathroom was clean and fresh. All the staff I came across were very pleasant, especially Arnaud who works on reception who was very welcoming, friendly and helpful. The hotel is a quick 3 minute walk, via a subway, from the train station, so you can get here easily from Nice Airport (the train station is called Nice St Augustine). There are loads of cafes and restaurants nearby serving very tasty food for very reasonable prices, much cheaper than I was expecting to have to pay in Cannes! We were room only so didn't use the hotel restaurant. A walk up to the Old Town from the hotel will take about 20 minutes (at a leisurely pace), or it's about 10 minutes to the harbour. Pampered ourselves with a sauna and Hammam massage at the Spa next door (the hotel promotes them and you can put their services on your hotel bill and pay at checkout, but they are actually a separate business from the hotel). Overall a very nice, well-situated hotel. Would happily stay here again.

    5
    « Nice Convenient Place to stay »

    Really enjoyed our stay in Cannes. The hotel was right on the other side of the train station and only a few blocks from the ocean. The room was very nice, though the room had a musty smell when it was closed up. We liked that the window in the room opened so we had fresh air and made the sleeps very pleasant. The beds were comfortable and the bathroom a good size and clean. This is a good choice when staying in Cannes.

    4
    « A good hotel centrally located »

    Stayed fro 5 nights a week after the floods. Everything was back to normal except there were no telephones or internet. Reception staff were friendly and efficient. Unfortunately athe air conditioning was not working for the duration of our stay. Car park is extremely difficult to enter especially the lower ground floor. No restaurant except for Breakfast @ 17 euros

    3
    « Good Hotel, poor reception, NO Spa »

    The hotel is in a very good location, and rooms are relatively spacious and kind. Breakfast was great, and a pleasure under the assistance of the old lady who worked in the restaurant, very kind indeed. The main issue we had was the lack of information from the reception people. As the hotel promotes so much its Spa, we asked three different people at reception if the Pool, Hamam and Jacuzzi were included and the answers were: 1. Yes! The pool, the Hamam and Jacuzzi are inclusive. 2. I guess so! 3. You should ask at the Spa! After asking to the Spa lady, the correct answer was: "Spa has nothing to do with the hotel, and is completely a different business, and even the indoor pool was not free". This was quite strange because the Spa is present in all the hotel's promotions and also appearing in the access card of the room we had. I don't have any problem for them to charge for the pool, but this must be clearly informed to the customers. This hotel has nothing to do with the Spa, Pool, Hamam, or Jacuzzi. And do not trust to the reception, because the information they have is same as the guests or a pedestrian passing in front of the hotel.

    2
    « Nice location but just a poor bed and breakfast »

    Location is nice if you want to go to the congress pavilions. The hotel itself, just a bed a breakfast old style. The best, the crazy emotional woman at breakfast service. Rooms are old fashioned and really tired

    4
    « Good location »

    Just spent 4 days at this hotel last week. Ideally located for the train station, easy access to many destinations . Took about an hour to get to Monaco, this is a must. Beach 10 min walk, shops/bars about 5 mins. Staff very helpful. There is a small pool on the rooftop, When the sun shines it was lovely place to relax

    4
    « Good 6 day stay »

    We have just returned from a 6 day stay in the hotel. Found the hotel in a good position and although just across from a busy road and the rail station, very quiet. The room was very clean and well furnished. The only slight problem being that there was no mini-bar, but cold drinks could be got from a vending machine. The coffee m/c in the room also was not as we would have liked - being an espresso machine and not just a kettle. But the hotel is very nice and the staff were friendly and helpful. Breakfast well stocked, better than expected.

    4
    « 2 nights at the Best Western Cannes. »

    Visited the hotel in mid September.. Good base for the town centre and beach, these being within a 5-10 minutes walk. The rooms were clean and tidy with adequate facilities and all in all a comfortable stay. The breakfast was of a decent quality, but watch out for the very fussy older member of staff in the restaurant. Friendly lady but extremely talkative! My only real complaint was that I had reserved a parking spot at the underground car park at the hotel only to find my bay filled by another vehicle. I was told that no other bays were available and I therefore had to drive to a nearby public car park for the night. I found out the following morning that the car that had occupied my space at the hotel was that of the manager's son. Wasn't impressed by this inconvenience.

    4
    « Best Western Riviera »

    Had a great holiday in Cannes. The Best Western Riviera is ideally located close to the train station so you have no excuse not to explore the beautiful Riviera coastline. The hotel is spotlessly clean and the staff are friendly. Being situated next to a train station one would expect a bit of noise from passing trains/cars... there was no noise at all. I note some comments about the rooms were small and dated. Having stayed in both Nice and Cannes a number of times, the room size in this hotel is standard... if you want a large hotel room in the French Riviera you pay a large price for it! The roof top pool is a nice spot to relax and unwind after a day's shopping. Plenty of restaurants within walking distance of the hotel. We did not eat breakfast at the hotel, we had booked on a room only basis. When returning to Cannes I would stay here again.

  • 4
    « Good location with clean rooms and pleasant helpful staff »

    We stayed here for four nights and took advantage of their garage parking at €19 per day.(Well worth it I my opinion) The hotel is very clean and pleasant, the staff are friendly and helpful and the rooms are quite adequate. The breakfast was first class and all one could ask for in France. It would have been nice to have a tea tray in the room and a mini bar/fridge but there is a coffee machine with pods available (the first 4 being provided and additional pods available at €5.50 for 4) The roof top pool and terrace is convenient place to relax. There are many restaurants very close by(within 200m) once you walk through the underpass and cross the road. The beach is only 200m further down the road in the same direction.(We used Rue des Serbs to get to the beach which is opposite the subway exit and just off to the left) the railway station opposite the hotel did not create any noise and was not noticeable at all. This was an ideal base for us to explore Cannes and the surrounding area. We drove the coast road down to Saint-Tropez and up to Monaco. There were some spectacular views to be had and the knowledge that our car parking space was waiting for us on our return to the hotel was an added bonus. The hotel bar was a pleasant place to sit and relax with a drink before going out into the town for dinner in the evening. I would recommend this hotel as a very good place to stay in Cannes at a reasonable price.

    1
    « Don't stay here! »

    Checked in 2pm local time hotel check in staff so rude and dismissive of us! Didn't like flyover motorway right in front of hotel although central location immediate setting was rough and very noisy. The room were very small and 1990s decor not as pictured on jet2holidays website extremely disappointed Not 4 star in any sense of the meaning. Showed us 2 other rooms which were just as bad. Offered us an upgrade to their executive double for an additional 140 euros per night. Declined. The hotel charged us one nights stay as cancellation charge and made us feel very uncomfortable. We left 3 hours later having finally booked into another hotel. The overall impression was the couldn't be bothered even the on duty manager. motorwayanmotmotorway

    4
    « Poor customer service, but all sorted out in the end »

    Because of a water leak they had booked us for another hotel for 2 out of the 3 nights we had planned to stay there, it turned out the other hotel was a real s**thole.. After alot of back and forth we stayed just one night at the other hotel. Best Western upgraded us and we got free breakfast and a bottle of champagne. All in all we leaved the hotel happy, but the whole situation could have been handled alot smoother and faster by Best Western.

    5
    « Small but nice »

    Well located, clean and the Hotel Manager Arnold was exceptional. Very accommodating and made it his point of duty to ensure we enjoyed our stay, didn't want a tip as he claimed he was only doing his job. I would go back to this hotel just for the hospitality.

    5
    « Great hotel and location »

    Very nice hotel, not too far from the centre and the train station. Room was comfortable, clean and very quiet (despite being next to a main road). Staff were always polite and very helpful. Didn't get chance to use the pool or spa but I am sure it is very good if the rest of the hotel is anything to go by. Would go again, which I probably will for Cannes Yachting Festival next year.

    4
    « Great base for exploring local hot spots »

    We chose this hotel based mainly on its location and were not disappointed. The hotel is located immediately by a busy train station where you can get to nice and other towns very easily. It is also in close walking distance to some of the best shops and some great restaurants, bars and cafés. There was a spa and a roof top pool but did not make any use of these facilities during our stay. So cannot comment on their quality but certain we would have used if time allowed. Breakfast was perfectly adequate - a quick coffee and croissant - and there is an eccentric hostess. Good entertainment. Reception staff were polite and helpful. Our room was compact but had all that we needed. This hotel was perfect for us a couple exploring the local hot spots and would recommend this to anyone looking for the same experience.

    4
    « Lovely hotel in a good location »

    We stayed for five nights. The hotel is in a quiet residential area behind the railway station but it only takes 10 minutes to walk to the beach. We were a little concerned before arriving that there would be a lot of noise from the railway but we heard none. It's very easy to walk to Le Croisette, the beach and the old port and town (Le Suquet), the latter being slightly further and taking around 15-20 mins to walk. Restaurants along le Croisette are pretty pricey but if you head towards the old town you'll get much better value. There doesn't appear to be much near the hotel but actually there is; if you use the subway just up the road you'll find plenty of places to eat just the other side of the station. Our room was a decent size and so was the bathroom. The staff were lovely and couldn't do enough to help and spoke very good English which was useful when I was struggling with my French! The breakfast buffet was well stocked with a good variety of food - juices (from a machine. Freshly squeezed available at extra cost) breads and pastries, meats, cheeses, scrambled eggs, bacon, fresh fruit and pancakes. You can order fried eggs and omelette at extra cost. The hotel also has a bar. The bar was probably our only disappointment as they had no red wine available and couldn't offer any food. However this wasn't a major issue for us. On the roof is a small pool with a good size sun deck and towels are available from reception. This is ideal if you have a late flight home and want to catch some sun on your last day as you can check out, leave your cases with concierge and then sunbathe at the pool. There is a shower room with hairdryer so you can get freshened up and changed before you need to leave town. Another benefit is free WiFi in all parts of the hotel (although doesn't reach the pool). There is a spa attached to the hotel but we didn't use it. If we travel to Cannes again we would definitely look at staying here.

    5
    « Good value for money »

    We stayed in room 326 for 3 nights and found everything to be very clean and comfortable with a good selection of English TV channels! Receptionists were friendly and helpful. Rooftop swimming pool a bonus. Location is near rail way station so not a particularly pretty part of town but well located for la croisette just a short walk and you are there! This hotel is a perfect base and I would recommend. Room are small but have character,

    5
    « Friendly »

    this is a lovely friendly hotel. Room adequate and clean. Pool area was a plus. This hotel met all our needs for this type of holiday. Staff were friendly and informative and always greeted us by name. Looking forward to returning

    1
    « Horrible hotel Terrible Staff »

    I stayed there for only one night with my parents and some friends. The hotel was booked through a travel agency and my room was clearly marked as 3 occupancies. The hotel gave us a super tiny room with a queen bed and they claimed a rollaway bed can be fit in the room when you don't even have a room to walk. We finally got a rollaway bed and the moment my dad sat on the bed, the frame broken. The staff later "fix" the frame and think it's fine to sleep on it. The manager/supervisor later told us that they will offer a solution that I can get an extra room at "special rate". I don't understand when I put 3 occupancies on the reservation and paid for the extra occupancy why I can't get an 'ok' bed to sleep. The rollaway is small, horrible and broken. Btw, the supervisor yelled at me and I never heard a "sorry" from her!

  • 4
    « Very nice location. »

    Behind the train station.. 7 mns walk from la croisettes. Very decent hotel staff. And helpfull. The hotel has really tinny rooms but u dun need more than that in cannes. U'll spend the whole day at la croisettes. Take towels with u if u'll spend the day out at the beach. We had great 3 days.

    4
    « Lovely stay »

    Loved my stay there . The staff was soo good .. Very warm and friendly people . The breakfast was awesome ..very comfortable rooms ..the location was just perfect for us .. Very close to the rAilway...

 

Getting to the hotel ...

All directions
·From: South. Exit Highway A8. Follow direction Cannes, Boulevard Carnot. At the end turn left, you will see the BEST WESTERN Cannes Riviera & SPA on the left. Easy access to the center of the city.