BEST WESTERN Plus Calgary Centre Inn,  Calgary

4.0/5  - based on 326 guest reviews.
3630 Macleod Trl S, T2G 2P9, Calgary, Canada - See map
+1 403 287 3900 +1 403 287 3906

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> Room 1

1 adult

 

Hotel advantages

  • Onsite laundry
    Onsite laundry
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based on 326 traveler reviews
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Location isn't everything, but it's a big part of what keeps guests returning to our spacious, stunning Calgary hotel. Hotels in Calgary come in all shapes, sizes and prices, but none can compete with the low price and convenience of ours. The BEST WESTERN PLUS Calgary Inn is located five minutes from the city center and downtown. With the TELUS Convention Center, BMO Center and the Scotia Bank Saddle dome, home to the Calgary Flames, only a two minute drive away, everything guests need are right outside the door. When shopping for perfect Calgary hotels, look no further. The size and quality of the rooms are superior. However, it's the famous Best Western Plus brand and our free breakfast we provide to all guests that really makes us stand out. Enjoy a daily buffet of steaming hot eggs, sausages and pancakes, fresh fruits, sweet pastries, yogurt, hot and cold cereals, and 100% Arabica coffee and chilled juices. Whether in town for business or pleasure, it's easy to carve out some time to check out the local hot spots. For hotels near Calgary Stampede, Talisman Center, Glenbow Museum, Heritage Park and the Chinook Shopping Centre, look nor further than the BEST WESTERN PLUS Calgary Centre Inn. It's easy to spend a day touring the Calgary Zoo, checking out the fine dining options, or going to a special event. The BEST WESTERN PLUS Calgary Inn is also a short drive to the majestic Canadian Rockies. Business travelers are especially fond of our Calgary hotel. You'll have everything you need to take care of business, as well as plenty of extra amenities and the best in service. Every guest deserves to find their home away from home, which is exactly what The BEST WESTERN PLUS Calgary Inn delivers. Friendly service and cozy, spacious rooms are waiting for you. Nowhere else in town will you find such a delicious, free breakfast along with the best location in Calgary. Book your next room at BEST WESTERN PLUS Calgary Centre Inn.

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Room 1

Guest reviews


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based on 326 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
101
Verygood
 
137
Medium
 
66
Poor
 
11
Horrible
 
11
Business Business 89
Couples Couples 89
Family Family 104
Friends getaway Friends getaway 22
Solo travel Solo travel 13
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Calgary Centre Inn,Calgary
  • 3
    « Convenient for Business »

    This hotel was booked for me by Corporate Travel and was located in a convenient location for our business meetings while in Calgary. The front desk staff were friendly and the hotel was clean. The rooms were spacious but had a bit of a musty smell. The bed was comfortable and the room had a coffee maker and complementary coffee. The wifi was stable and the connection was easy. The hot breakfast was excellent.

    1
    « East Indian front desk »

    I went to this hotel to go see a friend and the front desk guy who was East Indian, young, tall guy treated me like I was a criminal. The min I walked in he stop me and said where u think your going! Are u staying in this hotel? I told him I was going to see a friend and he wouldn't let me in the hotel and asked millions of question which was no of his business, treating me very bad and did not feel welcome at all!!!

    5
    « Super Happy »

    Staff is amazing! Thanks to Dan and the friendly staff. Would recommend you to stay here! Rooms are spacious and clean. Close to multiple shopping centre's, great if your wanting to catch a game. Family friendly. We had a amazing first experience.

    4
    « Very good location plus very nice staff »

    The gentleman in receipt ion was very nice and helpful. I went there for business trip, on Saturday night I like to walk to a close by restaurant, he told me a lot of helpful information. The hotel is in a very good location, close to Calgary downtown, you can even walk to downtown area by 15 minutes. This hotel is very neat and enough for business purpose.

    5
    « Going the extra mile »

    The visit to this hotel was a good experience as always . The staff is attentive and professional. The rooms are clean and comfortable at a good price . Wellness to help with some extras that make the work day much easier .

    4
    « Yes again "IT'S NOT A NEW HOTEL" »

    Yes again it's not a new hotel BUT what it does have is GREAT Front desk staff. GREAT Location is the next best feature. If you want to shop, close to the Mall, if you want to go downtown, close to downtown. PLUS it' s a nice quiet hotel. So if your going to ask if I would stay here again FOR SURE I WOULD

    4
    « Hubby's business trip »

    We joined my husband on this trip. He was meeting with several clients during the day that allowed us to travel and shop around the hotel. This hotel has a included breakfast and pool and hot tub. I think the smaller pool is for littler children. The front staff was very helpful. We called to let him know that we would be running late and they saved the room for us. They even put us in the exact room we stayed in during the summer. The bed was very comfortable. The whole room was clean and inviting. I did find it hard to sleep with the C-Train going by but by 1 am it either was done or I finally fell asleep. We did have problems with our keys not working upon our arrival. The front staff gave us new keys and even came up with us to make sure that we could gain access to our room. The only knock I have on this hotel is the room service/cleaning ladies. They came while my son was napping and asked if we needed a cleaning. I asked them to come back later. Which they did not. But the house cleaning manager called and immediately fixed the problem.

    5
    « Best Place in My Opinion »

    This is a great place to stay. It is quiet, clean, comfortable, and affordable- and the staff is wonderful. I won't stay anywhere else! Their breakfast has many choices and is available until 11:00 a.m. I have stayed here twice and both times have received excellent service.

    5
    « SUPER SERVICE, SUPER SLEEP! »

    We stayed for one night when we were in Calgary to attend We Day. The staff was exceptionally friendly, the breakfast was delicious and the beds were very comfy. My only complaint would be the tight parking spaces in the front of the hotel.

    4
    « Nice hotel for short visits »

    Room was really big and comfortable. Was close to the Stampede grounds which made it easy and convenient to run back and forth to the hotel. Service was awesome and the breakfast was pretty decent. Overall, it's a great hotel for short visits or if you plan on doing anything downtown.

  • 4
    « Close to Stampede Park! »

    Cant be beat, price is affordable, compared to other hotel. Breakfast included, a real breakfast eggs,sausage,waffles,pancakes,cereals,bagels,fruit,all beverages,danishes, not your normal free breakfast that has coffee and a muffin in a lot of hotels nowadays. Hotel isn't new but it as clean as a new one. Has pool, free wifi, fridge in room. Friendly and helpful staff. Walking distance to Stampede Park or a $7 cab ride. At least one smoking room available. Corner store and liquor store within walking distance.

    3
    « frontdesk agent ignores »

    front desk ignores while i am waiting which appears he,s on a personal call. never addresses me ... i walk away with no assistant rooms were clean but beds were very uncomfortable ... left with a sore back

    4
    « Another nice stay »

    This was my third time staying at this hotel. I like the location as it is close to shopping but out of the city centre. The hotel is very clean and the staff very helpful. The rooms are nice and had almost everything I needed. Two small complaints: I was told on checking in that guests had access to a microwave in the breakfast room. However, outside of breakfast hours this room is not accessible. Also, my room did not get cleaned the first day. I came home after a long day to find no coffee and towels in the bathtub. It was cleaned the second day but that may have something to do with my speaking to the room cleaners the second morning.

    4
    « Great staff »

    Our room was very clean and the front desk staff were cheerful and accommodating, calling taxis and giving great advice. Proximity to the Saddledome made for a great night out. Price was very reasonable.

    5
    « South Calgary »

    Working around the traffic in Calgary on a busy Saturday afternoon and once garmin says destination on your right you feel you made it. Friendly staff greet you as you make your way into the Best Western and you know that everything is great as they greet you as a regular guest and insist on ensuring you have everything you need. Elevator to the room and everything is ready for you. We stayed in a comfortable suite that had spacious areas throughout. A comfortable bed that was a pleasure to sleep on as was very comfortable. Then in the morning a very hearty hot breakfast that included everything you could ask for. Thank you for a very enjoyable stay at your facility, we enjoy coming there and will return for more of your hospitality.

    5
    « great place to stay »

    great location and very helpful staff. very accommodating. need to get better vending machines, bring your own munchies and drinks. everything else was great, but a slow elevator just minor stuff. i would recommend this hotel to family and friends.

    5
    « we enjoy talking to your staff and eating at your resturant »

    excellent food and rooms Dan let us know how many points we have with bestwestern and we could have staid free for none night we always stay at your bestwestern motel in calgary your motel is close to down town and your shopping centres

    5
    « Great hotel! »

    Centrally located, clean, well run hotel. Room was spotless and fresh. Staff is friendly and helpful. Pool is well kept along with the exercise room. Ample parking in front and rear. Block heater plugs for winter. Will stay again.

    5
    « great place to stay »

    I stayed for a week, chaperoning a team of 23 swimmers. This hotel is very clean, the rooms are large, the beds are comfortable and the staff is incredibly friendly and helpful. They went out of their way to make our stay great. I would stay here again for sure.

    5
    « excellent !!!! »

    very nice hotel and staff if you need anything they are there to help you out very large rooms excellent morning breakfest kids loved the pool and hot tub room and pool was not to busy that you could not swim

  • 2
    « Road Noise and Jacuzzi Not Working Properly »

    Oh the noise, oh the noise from the road construction nearly 24 hours a day! Jack hammers and then paving trucks beeping all night long. The hotel should advise long term guests like us (we stayed a week) that there will be road construction and traffic problems right outside their hotel front desk. Or offer to cut rates on all rooms at the least or advise guests before arrival so that I could have booked a different room. . Also the jacuzzi in the King suite was not working when we first checked in and then the jacuzzi broke down the night before we were to leave. So much for a romantic last night.

    4
    « Calgary stop over »

    After a long day of driving and tourist stops we were glad to arrive. The chap working reception (wish I could remember his name) answered all of my questions with ease and recommended a close by grocery store and a great local restaurant to enjoy a meal of Alberta Beef "Smugglers" which was a highlight of our Calgary stop. I also enjoyed the pool, hot tub and comfy bed. Breakfast was good as well. everything ws very clean and well maintained.

    5
    « Excellent stay »

    Excellent service, great amenities and amazing bed! Had a great sleep and woke up well rested.Had a Jacuzzi suite and kids had a little room with tv closed off. Woke up well rested. Although some road construction out front. But couldn't be helped by the hotel.

    5
    « Thank you Dan »

    I would like to say a big thank you to Dan for going above and beyond to make our stay special. We had 7 rooms booked for a family event. As we started to arrive Dan realize we were a big group of people. He offered to open the breakfast room for us to gather along with tea, coffee, juice and use the dishes. We ordered food and had a great time. The kids were not disturbing others. The next night he recommended Smugglers but we could not get a reservation Dan called and got us in and had a wonderful meal. Thank you Dan!

    4
    « You need a car to stay here. »

    The picture you see on this site is from the lower level parking lot on the side of the light rail transit. The front of the hotel faces onto Macleod Trail. This is a smaller, well run hotel that conforms well to what one would expect from a Best Western. There is a small reception area with a small sitting area opposite. There is a limited amount of parking out front, and a large amount of parking at a lower level on the rail side of the hotel, with an exit to a service road that runs alongside the rail tracks. Don't be put off by the noisy location, the rooms are well insulated and one is able to enjoy a resa place for a suitcase, ctful sleep. Reception is staffed by well trained, helpful staff. Rooms are located on 3 levels starting at ground level. The rooms are spacious, comfortable and the whole facility is immaculate. Rooms are well equipped with a comfortable bed or two, desk with chair, lamp, and power outlets, TV with a good choice of channels, cupboard, bathroom and a little area with a shelf, coffee machine, and a bar fridge. The bathroom is spacious and well set out, the shower has a good flow and the temperature is consistent. Everything works, and works well. If I was to search for a niggle, it would be a request to stick with warm coloured lights. this. like so many hotel rooms has a random collection of warm and cool (blue) lamps, which just look a but haphazard. There is a downstairs area where the amenities are located. There is a standard hotel sized indoor pool, with a hot tub and what looks like a kiddie splash pool. All immaculately clean. there is also a dining facility downstairs, which provides the classic BW hot breakfast, with a comprehensive offering of yoghurt, waffle maker, pastries, scrambled egg, sausage, toast, cereals, fruit juices, tea, coffee, etc etc. The location is not far from downtown but this is not a hotel for pedestrians. You will need to drive or cab wherever you want to go from here. There is a Timmies and a McD a few hundred meters up the road. There is a train station a few blocks away as well. There is no view to speak of, Macleod trail is a busy road night and day, and the light rail runs past the east side of the building. Restaurants are plentiful if one is prepared to take a short drive. The pool is great if you have kids who need to release their pent up energy. The breakfast is great as a nutritious, filling way to start the day. So it's a practical hotel, clean and comfortable, nice breakfast, quiet rooms as one could expect in the circumstances, comfortable beds, quiet enough for a good nights sleep, more convenient to downtown Calgary than the airport, for instance. The busy road out front is the reason you get a nice hotel at a reasonable price.

    4
    « Visiting Family »

    BEST WESTERN Plus Calgary Centre Inn was a very good place to stay. Tim at check-in was very helpful. WE had a couple minor issues (tv remote would not work and we could not get the a/c to go lower than 20 degrees) but other than that, the hotel met or exceeded our expectations for Best Western Plus hotels.

    3
    « Just okay »

    Overall this is an okay hotel. The local is decent about 5 minute drive from city Center but directly behind the hotel is the railway. We turned on the fan to drown out the noise. The breakfast was kinda lacking there were scrambled eggs and sausage patties but both looked undercooked so stuck with the muffin and yogart. ~ the biggest bummer was the pool. It looked super old, it wasnt heated and we werent able to ise the hottub. Positives - the staff was really nice and the room was clean.

    4
    « Great Staff At This Location »

    This was the fourth or fifth time we have stayed at this hotel. They seem to have vacancy when most other hotels in Calgary are booked up. The front desk staff at this hotel are THE BEST! How often do you remember the staff at a hotel? We remember these guys. The hotel is older, has been renovated, and is becoming a bit run down. I would say a good description would be; the staff here is making the most our of what they have. My inlaws noted holes in the carpet in their room. I guess if you are looking for ultra-new, this is not the place. But it is clean. The pool is nothing special, but the kids enjoyed a quick swim before supper, and that was good enough for us. This hotel is in a bit of a sketchy area, and we hate parking in back. Get a spot in front if you can manage it. The front desk guys will happily provide menus for take out on request. There is a 7-11 three blocks away. An easy walk if you want snacks for the room.

    4
    « Nice Stay »

    Check-In and Check-Out Super Fast. Good Value for the Money. The Complementary Breakfast is good and generous. The In-Room Fridge is Empty (I have never use it before). This was my first stay in this hotel and it met all my expectation. I Recommend it.

    5
    « A hotel that cares »

    We found the staff to be a helpful,caring,knowing staff, most helpful in a situation where an early check-in was a most important matter. We found the staff was knowledgable in providing directions required. A definite recommended in the mid town area.

  • 4
    « Love this place »

    We've stayed here a few times before and always love it. It isn't fancy, but the guys at the front desk are amazing -- they are friendly, helpful and funny. Our entire family loves them :) The hotel is central to everything touristy and sports-wise. It's also close to tons of restaurants and downtown. We recommend this motel!

    3
    « Date night! »

    I had booked the best Western online through airmiles for a free night. We live just outside of Calgary and wanted to have an anniversary date night. I had called a few days prior to confirm our reservation I was told that they would need my credit card upon arrival for incidentals. I was told on the phone by Ryan it would be a $ 100.00 deposit. When we arrived I was told It would be $200. I was a little unhappy about being told one thing and arriving to find out something different. I have a minimum on my credit card and thankfully I was able to do the pre authorization since this particular hotel does not take cash deposits. Something came up and we had to check out that night. Tim was wonderfully understanding and assured me the room was paid for and my deposit would be refunded. Thank you, Tim. Overall, I found the room cozy and clean.

    1
    « Sad »

    This is a hard one. The hotel itself was great friendly staff, clean quiet and comfortable rooms. Great amenities like a pool and workout facilities. The bad part the booking and customer service of the phone agent leaves much to be desired. The room was booked using a free night I earned through the Best Western Rewards program. When I arrived at the hotel they where ready to charge me for the room. I showed them my app and the agread we called the BWR agent to get it sorted out and we where greeted with hostility and contempt. I will not stay at a nother BW unless this is taken care of. Sorry to see such a good hotel be tarnished by people who don't even work at the location.

    4
    « Nice big rooms »

    We stayed two nights at this hotel. We enjoyed exploring the neighborhood. There was a light rail system behind the hotel but we didn't have the time to access this. Restaurants are within walking distance as is a park.

    4
    « A nice hotel with friendly staff »

    Enjoyed our stay, the room was nice and comfortable but there was a dog urine smell in the hallway which spoilt things a bit. There was nothing near around the hotel within any walking distance which meant a car ride to get food etc..

    4
    « Easy Transit Overnight for Calgary Airport »

    Friendly, efficient front desk staff, very accommodating. Clean, spacious, comfortable, what more do you really need for one transit night? Fairly usual included breakfast. Clean, refreshing pool and whirl pool. The front desk was prompt and responsive for local information, taxes, and restaurant reservations. Walking distance, easily, to fast food, if you want it.

    5
    « All you need »

    The hotel was clean and the front desk and cleaning staff were friendly. The bed was comfortable. The hotel is next to the LRT line but the sound proofing was excellent - couldn't hear the trains unless you listened for them.

    4
    « nice stay »

    Other than the construction making it hard to access the hotel staff was friendly the rooms were clean and the wifi worked great. The bed was comfortable In the morning the breakfast was a good selection and hit the spot. Checkout was a breeze

    3
    « Good not great. »

    We stayed here because we needed to fly out of Calgary. So all in all the stay was fine. The room was in ok shape. It was clean, the wifi was ok, little spotty. The staff was very nice. We originally had a problem with the toilet, and they immediately rectified the situation by giving us a new room. The location to downtown is very good. However, there is a lot of construction in that area right now, so traffic was a little heavy. Nothing really wowed me about this place. But it is clean and the staff was really nice. The one elevator was somewhat annoying and slow. The fitness center is not modern, and antiquated, and should not be listed as an amenity on the website. Breakfast was included, and the lady kept it stocked nicely. That was a plus.

    5
    « Great Stampede location!! »

    Best spot for a Stampede location. Walking distance and a safe walk there and back! Not a frills hotel but great price for the customer service and location when visiting for Stampede. Dan at front desk has been here a while and needs to run this place! Anything you need Dan knows! Kudos Dan! We will be back because of your customer service!

  • 4
    « Always a good choice »

    Sure did enjoy a second night of traveling at the Best Western. The staff is always extremely helpful and friendly, the rooms and facilities are clean and inviting, and they have THE most comfortable beds.

    4
    « Nice place »

    This motel was a nice easy to get to location. It was close to the action and public transportation station. The staff were helpful. The room was roomy and comfortable. The breakfast had lots of variety to it and the food tasted good.

    5
    « Great location »

    Stayed at this hotel many times in the past and never a disappointment . Excellent location and service ever time. Excellent online rate when we were looking for a hotel and overall a great experience.

    1
    « Threatened and abused by check-in clerk »

    I booked a room with 2 beds for myself and friend. I was 'upgraded' without my consent to a 1 bedroom - we could not use this. When I was checking in I was told there were no 2 bed rooms unoccupied yet the clerk later called us to say someone checking in was willing to switch. When I asked why I was upgraded and other guests were not the clerk yelled at me, threatened to rip up my registration and swung at me when throwing the keys at me. And I am a Diamond Member with BW!!!

    4
    « great hotel for the price! »

    Good locaction, near stampede grounds....Great breakfast, friendly staff. Nice swimming pool and great value! The floor had a balcony overlooking the main floor with comfy armchairs where you could read, get out of your room. Very thougtful. Breakfast was very good and nice atmosphere. Price was very good!

    4
    « Met Our Expectations »

    The hotel was well located for our purpose. The room was large with twin queen beds (very comfy). The breakfast was excellent with a good choice of both hot and cold food. The TV remote did not function properly but a phone call to the front desk had a replacement in a jiffy. The staff are courteous and helpful. The only negative is the bathroom door. In order to correct a problem, they have installed a heavy exterior door with a closer which makes it difficult to pull open and the weight of the door is greater than what the two hinges could handle so the door did not close properly and you had to pull it closed. If you wanted the bathroom door open to exhaust the steam from the shower, you had to stuff a towel between the door and the jamb. Other than that, it was a good stay.

    3
    « Not for me. »

    This hotel probably could have been ok, but it had 2 significant strikes against it for me personally. First, our room was HOT and the wall thermostat was programmed to go no lower than 20C (as told to us when we called the front desk to find out what we were doing wrong with the AC??) - 20C is not that cool. Second, the coffee in the breakfast area comes from a vending type machine similar to what you'd see in a hospital waiting room - and was absolutely awful. Also, a minor issue, there is one elevator serving the entire hotel and it was slow. I personally will not return to this hotel.

    5
    « Great Place »

    Great location, and very helpful and friendly staff. The hotel is handy for lots of restaurants and is well placed for visiting the sights of Calgary, and the surrounding area. It also has plenty of free parking.

    3
    « Okay stay but should have been better »

    Despite making our reservation weeks ahead and arriving late afternoon, the only room available was right beside the elevator, overlooking the lobby and facing the very busy MacLeod Trail. Called the front desk to ask for a different room, but apparently nothing else, or at least nothing better, was available. Aside from that, the stay was okay. By running the A/C fan we were able to drown out most of the elevator, lobby and street noise. The bed was fine, quite comfortable actually, and the room and bathroom were clean and tidy, although getting a bit worn around the edges. We generally find that Best Western standards have been slipping a bit as of late. Breakfast was the standard, coffee was good and the breakfast room, although very small, was well stocked and kept tidy by the attendant. Probably would look harder to book in elsewhere next time, but this location was close and convenient to where we wanted to be in the city.

    3
    « it was ok »

    It was ok not more, the pool was very clean. A bit expensive. The morning meal was good. The carpet need to be change. A nice hotel if you only have to sleep thier. No proplem with noise from the main street.

  • 3
    « Good Motel near city »

    Hotel room is spacious. Plenty of parking. Conveniently next to LRT station. It's only 5 minutes from the City center by car. While the room is nice but the beds were just a bit too high off the floor. The mattress did not sleep well but this could be a personal choice. Shower head water pressure is too low and the bathtub at first use did not drain and you stand in water as you shower. The hotel has no in room safe. Could probably use a microwave oven which the competition provides. Breakfast is adequate but certainly not a Deluxe breakfast as advertised. I still recommend this hotel as it has very large room and close to the city.

    5
    « Super Front Desk Staff »

    I made an error while booking online and even though they were extremely busy and booked up the front desk staff(Dan) was incredible and fixed my screw-up and also set up all out travel needs that day.

    5
    « Great Breakfast »

    Used this hotel as home base for 4 days while attending the Stampede and the family's run-about in the city. Loved the breakfast, especially the pancakes. The hotel was clean, simple and the air con blew nice and cold. Lots of people slamming doors and had kids running the halls. Not the hotel's fault, just the time of year. Staff were quite helpful with directions. Stampede was only a 20 Minute walk.

    5
    « great location »

    My husband & I stayed here to attend a concert at the Saddle dome. The train was about 1 1/2 blocks away & about 3 minutes from the Saddle dome & another couple of minutes to downtown. Very friendly staff & good breakfast. They have a "grab & go" bag breakfast if you don't have time to eat in the breakfast room. This is in south Calgary on MacLeod so it was easy to get to & easy to get out of.

    4
    « Fab Brunch »

    Great food, nice staff. We have stayed here before, last time had a better room, bigger and at the front. Breakfast, buffet choice very good, concidering, it is included in the price. Restaurent staff varied service.

    4
    « The Working Man »

    The Best Western Plus Calgary City Centre Inn had a fabulous staff. When on the road and in hotels more than at home it was nice to know that at least your the folks at the hotel were familiar, friendly and some friends.

    4
    « Clean and quiet hotel »

    I stayed at the Best Western Plus for two nights in April on a business trip. Check-in was really easy and the front desk attendant was extremely helpful and very friendly. The room was big and was clean. I didn't use the TV but the internet worked fairly well. The bathroom was clean but the shower pressure was not very good. For some reason they installed rain showers on the wall; very strange. The breakfast is nothing special but there are quite a few options and the coffee is good. The breakfast area is kept very clean and restocked constantly. I would recommend this hotel.

    4
    « Good hotel for Rockyview Hospital »

    This is a very clean, very friendly hotel and well located for visitors to Rockyview Hospital. It is also very close to Chinook Centre and to Costco and Ikea. Lot's of restaurants in the general vicinity.

    5
    « Happy Campers »

    Love the staff of this hotel. Many Thanks to Victoria, Dan and Tim. Love the location of this hotel. We will stay again. We are here staying for medical reasons not business, however there was not place to check mark that reason. Hot breakfast was awesome!! The bed was comfortable.

    4
    « Business in Calgary »

    The hotel's location was efficient for all my meetings. The rooms were comfortable, and the hotel has all the amenities that I wanted and could take advantage of. It is good place to gather thoughts to start day and relax after a busy day. Would/will stay again.

  • 5
    « Super Friendly Staff and Nice Rooms!! »

    I have stayed at this Best Western twice, originally I stayed there because it was close to the Stampede grounds, but I have stayed there since, simply because its a nice hotel! The front desk staff is super friendly- they even remember me one year to the next ! One day in the lobby, a little boy came, that had trouble with a vending machine, and the clerk was just as kind and helpful to him as he had been to me. The rooms are big, and clean and the beds are very comfortable too! This hotel has many amenities (gym, pool, breakfast.....) and ample parking as well! I booked rooms for myself and four of my colleagues, and everyone was very happy with the staff and the hotel. Some of my colleagues travel a great deal for work, and even they commented on how happy they were with this hotel. I would absolutely recommend staying at this hotel and will definitely stay again in the future, whether it be for business or pleasure.

    3
    « Nothing special »

    The room was clean an tidy, this is most important The breakfast was that processed egg. Stuff with processed meats and a bunch of pancakes to fill the space. Basically very un appetizing The Gym is tiny and really only good for 1 max 2 people at a time The afternoon / evening man on reception was very unprofessional I spend a lot of my time traveling so I like the experience to be pleasant Therefor I will not be using this location in the future.

    2
    « Overpriced »

    Had the "Executive Suite" the carpet was filthy, heating/cooling system didn't work. Room was hot and traffic noise from McLeod Trail was terrible. The rooms need upgrading, Jacuzzi tiles were falling off, bathroom flooring cracked. For the price I paid for a Sunday/Monday night we could have stayed in a posh hotel downtown. One bright spot... Dan the front desk man!

    4
    « Wonderful Staff »

    The staff made my stay very pleasant. They were wonderful and so very helpful. My trip was for medical reasons and the staff made it almost stress free. Thank you for the great service. You went above and beyond the call of duty.

    5
    « Best Western super fan »

    What can I say I am a big fan of Best Western. whenever i have the option to stay at BW for work or pleasure I do. I have booked BW for researchers I work with from the States and they enjoy the hotel. Stay coming in from out of town I book as well. Great rates, great service, great amenities. BW Plus Calgary Centre is perfectly located for quick access to downtown without the extra downtown price.

    5
    « Very nice stay »

    We recently stayed at the hotel for 3 nights and had a very enjoyable stay. The room was very spacious, clean and had all the amenities required- a microwave, small fridge, hair dryer and coffee maker. The bed was very comfortable. The pool, exercise and hot tub area were very clean. The hot tub was fairly small but the pool was a good size and the temp. comfortable. The continental breakfast was nice with eggs, sausages, pancakes, hot oatmeal etc. Our room was facing the McLeod Trail but was still very quiet. The wi fi was included and worked very well. Overall a very pleasant stay.

    4
    « Very good »

    Super friendly and helpful front desk staff. Nice clean and comfortable beds. They also have a clean and pleasant pool and hot tub. Very central location. Only thing I would recommend that Manager do is to install a ATM at his Hotel as his staff politely told me I could find one a short walk a way at the Days Inn, but do you really want your customer having to visit the competition and finding out they are far nicer than you had actually previously thought. I would recommend this hotel especially for people looking to attend the Saddledome

    5
    « Above and Beyond »

    Hotel staff were friendly, informative, and accommodating. Location easy to find and access. Room was comfortable and spacious. Has a pool without a slide, so no splashes from annoying kids, you can actually swim. Breakfast was tasty and plentiful.

    4
    « Nice, Fairly standard, but... »

    My husband & I are frequent travelers, as he travels for business quite often, & I accompany him. Being disabled, I'm able to speak on that issue as well. We stayed here during the Edmonton Comic & Entertainment Expo in April of 2015. We've been attending that event now for 5 years, & have stayed at as many hotels. We've also been here on many other trips. (Business, weddings, vacations, etc.) It had slipped my mind to book a hotel in advance, & were quite pleased to find a hotel so close to the site, (Saddledome) that was available less than a month before, & at a decent price. (I believe it was approx. $130-$140 a night for a standard 2 queen/4 person room, or less) We booked for 2 nights, Friday & Saturday. I booked a regular room, rather than a mobility one, as we were traveling with our young adult son & his friend, plus, I do have some mobility with a cane. Upon arrival, we were quite pleased. The hotel seemed clean & fairly modern, (though not new) & the desk staff was absolutely lovely...very helpful & friendly, with a great sense of humor. We were placed on the second floor, close to the elevator, for easy access for me. (As I'm a smoker & need to go outside to smoke) The room was fairly nice, mostly modern, (& trust me, I've been in enough hotels to know dated!! lol) and the beds were comfy. I did find the room a bit small though, & with a wheelchair, it made it difficult to place it, even folded. The pool was ok, but the hot tub was quite small. After 8+ hours in a wheelchair, & with several disabilities, I was looking forward to soaking out some pain, but it was overcrowded to the point where some people just had their feet in it, & no one payed attention to the rules. I had to wait 1/2 hour to use it, & when I did, it was dirty to the point that I decided against it & had my husband help me upstairs to just take a hot bath. The pool was nice however, clean & good temperature. They also have a wading pool for tots, which is a great idea. There's no supervision in the pool area though, & if anyone is rowdy, you best just leave. There were several young adults throwing a ball around, & I was struck in the back of my head. The breakfast bar was standard hotel breakfast food, nothing overly special, but still nice to have, as it's a money saver, & there's quite a nice selection of food...eggs, sausage, cereal, fruit, yogurt, toast, etc., as well as juice, tea & coffee. The "hot" items are not prepared by a cook, but are the "pre-cooked" variety. Still, pretty good for what it is. Always something to eat there, no matter what your tastes are. The rooms were fairly quiet, clean & the stay overall was quite nice. It's not the cheapest place, but not the most expensive by far. Great value for the money, & the location can't be beat! Also, probably the best wi fi I've had in a hotel, with both wired AND wireless. (Though I can't verify wired 100%, as this time we didn't use it like we normally do, but it's advertised) Each room is equipped with the usual mini fridge, coffee maker, iron, hair dryer, etc. Some rooms supposedly have a microwave but ours did not. Overall, as of LAST year, (2015) I give it 4 stars. Amazing, friendly & helpful staff, (who spoke English we could understand!) and overall great stay, with clean & fairly modern rooms. HOWEVER.... Because we were happy with our stay, we decided to rebook here this year for the Expo. When we find a place we like, we keep going back & recommending it to others. I tried to book my room, & noticed prices went up about $10-$20 a night, (no biggie) but when I chose our 2 nights, the price jumped another $40+!!! I feel ripped off...almost dirty! I get the overall price increase, (prices 4 everything 4 up) and even a $10-$15 jump a night for a special event, (though even that seems wrong) but seriously, $40 plus a night? If I was basing my review on that alone, it would drop to 2 stars! These events are costly enough, with tickets, fuel, food & heaven forbid you buy anything, (autographs are $50-$75 or more a piece) but adding on $40 plus a night seems crooked. Possibly a management change? I think we'll be trying another place. Too bad. I liked it here. But if it's not a special event, this is an ok place. PS-I saw another review mention having to leave his shoes on...you should do that in ANY hotel, no matter HOW nice! Cleaning staff can't shampoo every day, & you never know WHAT some person is doing in their room. That's not a reflection of the hotel, but the guests. Bring slippers! I do.

    3
    « Okay but wouldn't stay here again »

    This best western is not the nicest but it's on par with the Days Inn up the street. This BW is an aged hotel. The rooms need a face-lift... I wore my boots the entire time as the floor was quite stained and filthy looking. There was someone else's strands of hair on my bed. The toilet flusher needed to be held to get a good flush and it was quite the loud flush. I'm sure the neighbour's could hear it each time lol However everything worked and the service was great. Free parking, free WiFi, free decent hot breakfast

  • 4
    « Great Stay in Calgary »

    My husband and I stayed here Friday night and enjoyed our stay. The check in/out was fast and the front desk staff were very friendly. Room and hallways were clean, bed was amazingly comfortable, breakfast was very good (pancakes, sausages, scrambled eggs, toast, cereal, pastries, oatmeal and fruit). We had one problem while we were there but was not the fault of the hotel. At about 2:30 am I awoke to people arguing and yelling, called the front desk and approximately 5 minutes later there was peace and quiet again. Found out in the morning from the fellow at the front desk that the police were called in immediately and the people in that room were escorted out. Really impressed with the quick response. Would stay here again.

    3
    « First Time Stay »

    The Hotel was average, standard comfort and amenities. Included Breakfast however for a 'celiac' the options are quite limited, might be better to eat out. The staff were pleasant as expected, nothing that really stands out.

    5
    « a place to stay in Calgary »

    one a whim, while visiting my son in Montana, we decided to drive to Calgary to see a Shark's game. We needed a hotel and knew we could trust the Best Western franchise. We were not disappointed. this was a few blocks from the game. The room was spacious and clean. The beds were very comfortable. All amenities were excellent.

    5
    « Super location for a stay in Calgary »

    Great location - close in to downtown. Parking is easy, very available and very secure. rooms are always quiet for road noise. Very clean and very professional and courteous staff. Reasonable rates and breakfast is exceptional. Stayed for business and also with my wife and family for pleasure on other trips - always great accommodation.

    3
    « Good for a short stay »

    We arrived late evening, check in was done in the most efficient manner ever seen. It didn't take longer than one minute to finalize the check in procedures and this was done by a very friendly and welcoming front desk officer. Swimming pool is small but nice, rooms are outdated and old but clean. Breakfast was not much of a variety but good to get you going. In a nutshell, nothing special but good enough for a short stay...

    4
    « good hotel and easy access to events at the saddlome »

    We always stay at this hotel when we have events to go to at or near the calgary saddledome. Plus easy access to four major shopping centres not to mention Mcleod trail full of stores of anything you might be looking for . Staff is great.

    5
    « Very pleased »

    We were very happy with our stay. The beds were comfortable. The decor makes you feel like your staying in a much more expensive hotel. The staff were very friendly. Made us feel like we got a bang for our buck.

    5
    « Staying in Calgary, Alberta »

    Our stay at the Best Western Plus Calgary Centre Inn was very good as usual. We have stayed there before and like it for the ease to find it and closeness to various amenities. They are very helpful and have a pool for our grandsons. Breakfast is also good with variety and hot items. We had 2 rooms and were pleased they could have the rooms next to each other. Thank you

    3
    « Weekend Away..Bust »

    The hotel was clean. The check in staff on Friday was friendly. We book a Jacuzzi suite and the Jacuzzi did not work. Three calls were made to the front desk and the problem was never solved. Upon check out I asked to speak with a manager and there was no Manager on Duty. This is unacceptable. The problem should have been resolved at the time not a day later. The hotel says they will refund us some money however this is a weekend that we look forward to every year and it did not turn out the way it was supposed to.

    4
    « Downtown Calgary »

    Very clean and well maintained hotel, staff are very pleasant and helpful. Easy access to Stampede Park and downtown Calgary, have stayed here several time over the past several years and would definitely return.

  • 1
    « run don;t walk away from this place »

    stayed at the Best western plus on macleod trail nov 13 and saturday nov 14,firat night could not sleep because traffic noise was so loud ,very thin windows,rug was very dirty bathroom door made this banging sound when shutting on a spring ,then you had to hold it open manual after a shower because fan was not strong enough to get out steam and nothing to hold open ,was very surprissed because had stayed in BW plus many times before [not this one ]when i complained the following morning the front desk said yes they knew all these things and had changed the sign to a plus some time ago and would be doing upgrades at the end of the month,i said but your charging me PLUS rates ,yes he said but he would change that ,he then changed us rooms to the 4th floor facing the back much bigger but just as stained rug ,same squeeky bathroom door [but he gave me a rubber stopper for it now,which rolled into a ball and door still closed]now we have the train going by every 20 minutes then garbage pickup at 130am ,did we sleep hell no ,then in the morning getting out of shower i got a glass splinter from the cracked floor tile ,got it out thank goodness complained down stairs they adjusted the room from 142 to 116 plus tax ,told him to tell manager to call me ,she finally did today [guess it was not top on her list]she told me it was the hockey team that made a mess ,i told her we did not hear anything from a hockey team ,those stains were there way long ago this hotel was a 2and half at best but charged for a 5 ,so if u stayed there since the sign has been up i would take them to task on it ,this is just wrong ,also the manager is supposed to have the owner call me wonder how long that will take if at all ,again RUN don;t walk ,this is a 2 and half at best in my opinion ,apparently they are renovating did not see signs of that ,but heard lots of excuses, will definitely think about Best westerns plus in the future

    5
    « Great »

    Booked a bit last minute but got a good room. Down from Edmonton to volunteer for WE DAY and they were very helpful in directing us to event. Also providing us with take out options. Would definitely stay again. Staff was great

    4
    « Very good place »

    Great people, and convenient location. Breakfast attendant very thorough, good food. A solid place to stay, but check bed and inside pillow cases for hair........... just sayin........ Beds very comfortable. bathrooms very old, tub very small and slow drains.... real bath fan though !!

    5
    « Smoking Rooms still available »

    This hotel is located just minutes from downtown and right next to the Stampede Park. A clean hotel, spotless rooms, really comfortable beds. And incredibly helpful, friendly staff. And a free breakfast is a great thing. But what makes this hotel our go to hotel in Calgary is that they still offer smoking rooms. We aren't treated like lepers here. I can highly recommend this hotel. It would be nice if there were a restaurant close by but since it is only minutes to downtown, that isn't a huge problem

    5
    « Consistant Reliability »

    Always clean, quiet, with good hot continental breakfast. Hot tub/pool was clean, with good temperatures. Lots of towels, pool side chairs in a sunny atmosphere. Access in and out is quite good. Staff are friendly and helpful. Prices appear a bit high, but with everything going up it has to be lived with. Will definitely stay at this McLeod Trail property again.

    5
    « Lovely hotel, good value »

    Hotel was in excellent condition and the staff were very helpful and professional. I was impressed with the exceptional decor of the hotel, felt like a much more expensive facility. Great value and great location

    4
    « Visiting Calgary »

    On our first visit to Calgary in many years, we were very impressed by the size and comfort of the rooms at the Best Western Plus Calgary Centre, However, we had decided not to rent a car on this visit, and found out that this motel is not really convenient for walkers. There are very few reputable restaurants in near proximity and it was nearly a $50 cab ride to & from the airport. Staff were excellent and despite the fact that the motel is located on a very busy street, the rooms are very quiet. Also this motel actually has decent lighting in the bathroom for shaving, applying make-up, etc which is a rarity in this day & age.

    4
    « Exceptional customer service »

    Hotel/room was clean and up to date. Included breakfast had every item you could want, But the customer service was outstanding. The location is on a fairly busy street, and the parking is not the greatest, but it's okay. The pool and fitness centre are clean and not outdated. I would recommend this hotel.

    5
    « Excellent!!! »

    Fabulous hotel all around!! Great location and very friendly staff!! The rooms are clean and comfortable. Great wifi connection. The breakfast is superb and defiantly deluxe. We didn't go to the pool but it looked very nice. I'd recommend anyone to stay here.

    4
    « Value for money »

    If you are looking for the place to stay and move on or just transit at Calgary, this hotel is very good option. Big double beds. Free parking in front of the hotel. Hot breakfast. Coin laundry. Hair dryer. The price is ok for cleanness and convenience.

 

Getting to the hotel ...

All directions
·From: Calgary International Airport. Take Deerfoot Trail South and exit Blackfoot Trail South. Turn right at 42nd Avenue and then right turn on Macleod Trail to the BEST WESTERN PLUS Calgary Centre Inn. ·From: Downtown. Take Macleod Trail South and turn left on 36th Avenue. Take the first left to the BEST WESTERN PLUS Calgary Centre Inn.