BEST WESTERN Hotel Suites Le Jardin Caldas Novas,  Caldas Novas

4.0/5  - based on 1171 guest reviews.
Rue Machado de Assis Number 555, 75690-000, Caldas Novas, Brazil - See map
+55 6434549300 +55 6434549311

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Indoor pool
    Indoor pool
  • Restaurant
    Restaurant
  • Sauna
    Sauna
  • Spa
    Spa
  • Valet parking
    Valet parking
  • Onsite laundry
    Onsite laundry
  • High speed internet access
    High speed internet access
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TripAdvisor Traveler Rating
based on 1171 traveler reviews
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The BEST WESTERN Suites Le Jardin Caldas Novas is a full-service, newly built property conveniently located in the best neighborhood of Caldas Novas. We are close to the State Reserve Park of Serra de Caldas, Pousada do Rio Quente and Pirapitinga Lagoon. Each well appointed guest room is quiet and features free high-speed Internet access and a working desk. We offer our guests a free full hot breakfast. Our property also features a business center, exercise facilities, steam room, indoor and outdoor swimming pools and conference facilities that can accommodate up to 455 guests. Complimentary indoor secured parking is also provided for hotel guests. While visiting Caldas Novas, experience the friendly and knowledgeable staff at the BEST WESTERN Suites Le Jardin Caldas Novas. Make your online reservation now! Enjoy your stay.

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Room 1

Guest reviews


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based on 1171 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
414
Verygood
 
526
Medium
 
159
Poor
 
37
Horrible
 
35
Business Business 30
Couples Couples 250
Family Family 693
Friends getaway Friends getaway 82
Solo travel Solo travel 5
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Suites Le Jardin Caldas Novas,Caldas Novas
  • 2
    « Don't even bother staying here »

    Told us we may not be able to check in because we arrived late, it was only 4 pm when we got to the hotel. Then they told us since we were staying on the third floor that we had to walk to another building to check in. Once we checked in we had to walk back to our hotel, where we were finally able to go to our room. Room was well cleaned, but bed was very hard, blanket they had did not keep you warm at night and the air unit was right above the bed which blew cold air on us the whole night. Staff didn't even ask us how our stay was when we left, we will not be back!! Also either the staff or others guests made a lot of noise in the morning, plus the ele-vators did not work properly either.

    2
    « Problems »

    I suggest you do an inspection visit at Le Jardin de Caldas Novas. Here are some episodes in my stay, why not recommend this unit - Child got stuck in the elevator for nearly two hours without help; - Maid broke into my unit overnight, without any motivation - Extremely dirty pools when not so hot that did not allow us to use them. - Town with several cases of denque and no campaign among guests. Honestly, when we have highlighted in my travels the BestWestern, but this stay made me rethink my directions including friends and colleagues.

    4
    « Really nice hotel »

    Staff was pretty helpful, the valet service was fast and helpful as well. Front desk speaks English which was convenient. Food was decent and tasty. I just don't recommend to buy tickets to hot park or anywhere else at their concierge office because I got ripped off all the time. Better buy at the parks entrance. Got upset because of this but knowing now I would stay there again still. Is a good hotel in a good location.

    2
    « Overated and not hot pools »

    Only 3 lifts for 300-ish rooms and they are not even in sync. So everybody calls the 3 of them, and you have to wait for 15-20 minutes each time you want to go up or down. Stairs are very non-official, dark, with broken lights and mainly for the workers. The complex is very small, don't expect much from it. Having been to Caldas Novas a few times before, I got very disappointed when I saw the pools. Food: you can chose lunch or dinner, nice salad buffet, but not amazing cooked food. Really old TVs in the rooms (despite promises in previous reviews) and horrible reception. If this hotel is really number 1 or 2 in Caldas Novas, there is a massive gap for a decent one. As mentioned in other reviews, it's not a resort, just a hotel with warm water pools - colder than it should!

    4
    « A family choice in Caldas Novas »

    I spent a two-day getaway with my wife in this decent hotel. It is not a resort, neither a spa. Anyway, it is a nice place to spend the weekend, specially considering it`s a cozy and family place - way different from other hotels/clubs in town that have lots of young people drinking and messing all over. As mentioned by other TA members the tv inside the rooms are old and very few tv channel options are included. It would be a minor con, considering you won`t spend much time locked in your room. Very friendly and helpful staff, good meal (lots of options at breakfast), clean pools. Ideal hotel in Caldas Novas for family or couples looking for a quiet place.

    5
    « A great hotel »

    I truly recommend this hotel. It's not far away from the city center (you can reach downtown by a five minutes walk), the staff is very caring and indeed you are well treated on Best Western Le Jardin. The rooms are spacious, comfortable, clean and modern (except for the old TV), the hotel lobby looks great and you feel welcomed there. The hot thermal pools are very clean and that's what really matters when you visit Caldas Novas. Dinning was included and the food was more than proper (you actually choose the dishes you want to you and then they prepare ? unlike most of the other hotels systems. I'll definitely come back.

    4
    « Very good »

    Modern/stylish open plan lobby, decent rooms with HOT water, nice pool area.

 

Getting to the hotel ...

All directions
·From: Goiania Airport. Take BR 153 Highway in the direction to Sao Paulo. After driving 50 kilometers take GO 139 on your left. Drive 150 kilometers and you will arrive in Caldas Novas. Make a left on GO 213. Drive straight ahead and at the waterfalls fountain junction turn right. Drive 500 meters and turn right at Avenida Elias Bufaicel. Drive straight ahead until the end and turn left at Avenida Coronel Cirilo Lopes de Moraes. At the end turn left on Avenida Tiradentes and you will find the BEST WESTERN Suites Le Jardin Caldas Novas.