BEST WESTERN PLUS Hotel Cairns Central Apartments,  Cairns

4.0/5  - based on 187 guest reviews.
58-62 Mcleod Street, 4870, Cairns, Australia - See map
+61 07 4081 6000 +61 07 4081 6099

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1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Massage services
    Massage services
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Spa
    Spa
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TripAdvisor Traveler Rating
based on 187 traveler reviews
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The BEST WESTERN PLUS Cairns Central Apartments is within easy walking distance to the Esplanade, the city beach, night markets, the Cairns Convention Centre, the Reef Casino and night clubs. The BEST WESTERN PLUS Cairns Central Apartment is also convenient to the departure points of cruises, white water rafting, fishing trips and other tour attractions in the region. The BEST WESTERN PLUS Cairns Central Apartments offers luxuriously appointed studio, one and two bedroom apartments, enchanting views of Cairns' rolling emerald green hills and sky blue Pacific Ocean, with perfect CBD location with all your needs at your fingertips. Secluded rooftop entertainment prescient with crystal clear swimming pool and therapeutic spa. A function facility to cater for corporate events, weddings and special occasions. If you are looking for Cairns accommodation that offers the best of everything, choose to stay with The BEST WESTERN PLUS Cairns Central Apartments. Enjoy your stay.

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Room 1

Guest reviews


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based on 187 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
52
Verygood
 
84
Medium
 
33
Poor
 
8
Horrible
 
10
Business Business 28
Couples Couples 89
Family Family 26
Friends getaway Friends getaway 9
Solo travel Solo travel 22
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN PLUS Cairns Central Apartments,Cairns
  • 4
    « Good location »

    Located right across the street from the Cairns Central Shopping Centre this hotel has a great location, it's an easy walk to the esplanade. The staff are friendly and very helpful. We stayed in a 2 bedroom apartment, this is a studio apartment with adjoining one bedroom apartment. The apartments have everything we needed including a washing machine, dishwasher, stove, oven and microwave. The rooftop pool is great after a long day at work. The apartment we stayed in this trip is a little more dated that the one we stayed in last time. We will happily stay here again next time we are in Cairns.

    1
    « Don't book this place... »

    Positive: - Good location - Cairns CBD is small so you anyway are close to everything - wifi is okay - Staff are generally friendly and very helpful. e.g. during check in we asked receptions for suggestions where to visit. The lady gave us plenty of great advice. Negative: - Cleanliness: We booked an apartment with terrace. I am really unhappy with the fact that the terrace - without any nice views nor table / chairs for us to stay - occupies at least 1/3 of the room space. We booked our room (30+ sq meters) and ended up having a much smaller space than expected. And it is utterly DISGUSTING to see cigarette butts and cockroaches in our terrace! And I am scared of the latter and ended up having bad sleep because of the worry that they will sneak into our room. - Facilities: First of all, our room doesn't have a proper door - it is just a plank with handwritten label of our room number of it - how unprofessional is this?? Seriously, if the room is not fully furnished or not ready yet, JUST DON"T SELL IT TO YOUR CUSTOMERS! Bathroom is not well maintained. Once I thought the tap was going to be broken when i pressed it. We are two of us and they literally provided everything in pairs - I guess it doesn't harm to have spares spoons / forks, etc right? Our TV was not working - it took them two days to fix it. - Housekeeping: I stayed in some other serviced apartment in Aussie and they manage to provide daily housekeeping. Here in best western, they do it weekly. Huh?? That means if you are staying here just for a couple of days, you aren't going to get your bed sheet nor your towels changed. You ought to wash all your dishes and sweep your own floor. I would have picked another place if i know this in advance. Our bed sheets have spots of black / grey on it. I wonder how clean they were... - Noise: This apartment is right next to a road so you have to be prepared to bear some noises. One of the housekeeping rule mentions that no parties are allowed after 9pm. Guess what? Our neighbor was shouting / yelling / playing loud music on a Friday night / Saturday midnight! And i can hear it even after wearing my earplugs! It is clear that I shouldn't complain to them as they seemed to be drunk. Reception is not 24 hours which means we left with no assistance if such bad things happens. I really regretted my choice. It ruined my holidays here. I should have spent slightly more to stay in much better place.

    3
    « Dissapointed »

    Having spend 5 days travelling from the Gold Coast to Cairns for a special celebration with my wife. All the places we had stayed at along the way were exceptional until we got here. To open the door on a studio room and be smacked in the face with a very odd smell and a very ordinary room. Staying here for two days was going to be a challenge as the room consisted of a bed and one chair which u could not even sit on. If the room was priced at $85 dollars we probably would have copped it, but at $137 which on average was $30 more then some of the 5 star accomodation that we had been staying at, was really disappointing. BUT the saving grace was that the reception staff and duty manager were very helpful and friendly and offered us an upgrade...thank you. Having said that whilst the upgrade room was much more in keeping with what the price was reflecting it certainly did not really excite us with the condition of the room. Generally the wotif rating was well off. Both rooms were very old and tired looking and many years over due for a freshen up. Thank you again to the staff for all your help

    2
    « Something very smelly about this place!!! »

    All I wanted was a moderately priced hotel for two nights, suited what I needed, yes dated and a bit small but that was acceptable......but this place smells terrible, arrived and could smell it in corridor but not in room! but the fan was on, once the fan was turned of it was foul, would definitely had checked out if we was there any longer, could be drains, rubbish chute.. really not sure but most things you can accept living in a hotel for a short time but not this foul smell... be careful travellers!!

    4
    « Close to train, bus and shopping »

    We wanted a hotel close to the train and bus stations and found this hotel very convenient. In addition, it was opposite the major shopping plaza and close to medical services. We found the staff very friendly and the room clean and spacious with a personal balcony. It has free wifi and cooking facilities but you can also purchase a breakfast pack from reception for a reasonable cost. It is several blocks from the esplanade so it would not be suitable for someone looking for ocean views.

    3
    « Decent for price paid »

    The location was good, next to the main streets, restaurants, mall, and the reef terminal. Our room wasn't bad for the price as it had a fridge, coffee press, toaster and sink for breakfast. We weren't looking for a lot of amenities as we flew in one night, spent a day on the reef, then flew out the next day, so the price point was good. Wifi was included which is always a plus when traveling abroad. The only real issue we had was the room had a damp/mildew smell which was off putting but once you were in the room for a few minutes, you became acclimated.

    1
    « A Shocker »

    Despite all the reviews, we could not have been more disappointed. This place should be avoided until it receives s major makeover. From bad smells in the corridors, to broken swimming pool pumps, poor checkin attitude, dark corridors, unsatisfactory front desk hours, confusion over priority of other tenants vs room tenants, and no breakfast as advertised it was a major let down. Many other properties could have been secured with lower pricing. I would struggle to rate it a 3 star.

    5
    « Wheelchair friendly »

    I stayed in a one bedroom self-contained apartment for 10 nights which was wheelchair friendly, the bathroom was perfect with rails and a shower bench good space. Lots of room in the bed room and lounge room has also got access to the outside balcony. With the kitchen, if you travel by yourself, you may need somethings to brought down etc..(plates, bowls, drinking glasses) due to the high shelving. The place is well secure, has a electric door which made it easy for me to access in and out of the apartment. Cairns Central which is one of the major shopping centre which is directly across which has Coles, Kmart, Myers other stores a food courts and Cinema. It is about 13 minutes walk to the esplanade and the lagoon.. I had a great stay, the staff are more than willing to help you out and make your stay comfortable.. I thank all the staff for making my stay pleasurable.. I would stay there again.. I recommend it to anybody with a wheelchair or walking aids..

    4
    « Nice »

    Very clean, great room overlooking the city. Would stay there again. Bathroom a little small, but does the job. Found towel exchange difficult as office was not open when we left and got back, parking very handy. Great staff in office. Very central to ships, restaurants., train etc

    4
    « Great Local Position. »

    As we live 2 hours from Cairns, we usually stay overnight in Cairns at this hotel. We have found it to be in a great location - so the kids can go to the movies - and we can go out to dinner. We usually have an apartment so that we can spread out - this visit we booked a one bedroom apartment with a roll away. The roll away (apparently) was the most uncomfortable thing my daughter has ever slept on (make sure you request an extra towel as we did not get one with the roll-away). And apart from the dishwasher and DVD being broken, we still had a great time. If you like a shower that has pressure, you won't find it here, but you will find friendly staff, clean rooms, and comfortable beds. And it is a great place to spend the morning with their plunger coffee, reading the paper on the veranda of your apartment. One of the best things about this hotel is that they have a nil tolerance for noise.

  • 3
    « Good location, but few minor issues »

    I stayed in a one bedroom apartment for 5 nights. Good location with Coles just across the road, yet still not far to walk to The Esplanade. Also convenient walking distance to the train station when travelling by train. Received a room on the lowest floor of the hotel (level 5), but still excellent views. Some minor issues had a slight negative impact on my stay. Firstly, there was no shower screen, just a bracket where one used to be. This meant water went all over the floor and toilet. Reception told me it was going to be replaced soon, but I wasn't too worried about it. As many other reviewers have mentioned, there is no air-conditioning in the bedroom - I can imagine this could be a issue during the summer. The fact that the wifi is free was most welcome, but the signal was weak in my apartment. Had to stand in the kitchen to use the wifi on my phone. I recommend bringing an ethernet cable for laptops - there is an ethernet port to connect to the hotel internet in the bedroom, and that connection was fine. Also, the frypan in the apartment was coated with grease. And on one occasion I went to use the oven grill, but the elements must have been dirty, because the oven quickly filled with smoke. There was some wear and tear in the apartment - tears and stains on the curtain for instance. These issues aside, my stay was still enjoyable and I would happily stay here again.

    5
    « Very central »

    We only stayed here for one night as a stop over. It is very central to shops and amenities as well as a short walk to the waters edge. The room was clean and had all that we needed. Staff were friendly when checking in and out and answered all our questions.

    3
    « Comfortable and clean »

    I spent a week here and enjoyed a one bedroom apartment on the eighth floor with lovely views of the City, Ocean and Mountain range. Biggest disappointment for me was not haven't anything else in the kitchen to cook with than one solitary saucepan. I went out and purchased a small frypan and a couple of microwave bowls, so I could make a meal or two!!! Unit was clean and the housekeeper who attended half way through my stay was nothing shirt of awesome, with her efficiency and attention to detail. Great job. Apart from being right in the City Centre which is always busy and loud with traffic noise until the wee hours, when everyone finally, seems to be off the streets in Cairns; the setting was pleasant and functional. You can also hear your neighbours from time to time, too, but thankfully with the complex having a definite "no party" rule, most folks were settled by 11pm. In hindsight, I also thought the accommodation was a little pricey too. But then Cairns accommodation pricing is at the middle to high end of the spectrum. All in all, I found the one bedroom apartment suitable for a business trip. Oh yeah, I would also recommend you take you're own internet dongle, because the internet was very slow and rather inconsistent. I gave up on it within the first 24 hours. Reception staff were lovely. Very helpful. However, when I left at 6am to get to the airport with plenty of time; I was buggered if I could find a chute at the front reception area for a key drop!! I just had to leave the cards on the top counter and hope they were discovered when Staff arrived for work.

    4
    « Good central location »

    The studio unit was clean and comfortable, across the road from the Cairns Central shopping centre, great for picking up supplies. A short walk to the Esplande, helpful staff on reception and good value for money.

    5
    « Glad that we chose this hotel »

    We were so glad that we chose this hotel because it offered us a 2 bedroom apartment as we are a family of 4, and it's close to everything, within walking distance! The 2 bedroom apartment consists of a twin bedroom, bathroom and with a small kitchenette, and with connecting door to another "apartment" which has a double bedroom, a living room, laundry with a washer and dryer and detergent, a large bathroom for disabled people and a kitchen. Cookery, cutlery and utensils are provided and enough for 4 people. There was also dish detergent and tea towels, so we bought food back to cook. There's also a spacious balcony with this double bedroom and a wall divider in between the other room's balcony. The spacious balcony had a table and chairs so it was irresistible not to sit there to enjoy a cup of coffee and the great view. We really enjoyed staying at this wonderful hotel and you have our sincere recommendation!

    3
    « Good location, not-so-good Housekeeping »

    We had the 2-br apartment, which is essentially a studio and a 1-br with the connecting door opened between them. So it's good that there are 2 bathrooms. Location is right across the road from Cairns Central Shopping Centre and it's useful to have Coles and Myers and Target close by. There are many restaurants within walking distance and the Esplanade Boardwalk is a 5-min drive away. The 1-br apartment only has a aircon in the living area and none in the bedroom. Only a fan. Might be too warm in the summer. The studio has both a fan and an aircon. We stayed on 2 separate days and got 2 different rooms. The first apartment was not in good shape. The room just needed sprucing up. Curtains were torn in places, stains on the carpets and I found a men's underwear under the bed (eww...). The second apartment was much better in terms of cleanliness and the washer and dryer looks new. I would give this place 4 stars if I hadn't seen the first apartment.

    4
    « Value for money! »

    The apartments were clean and value for money. It was within walking distance to the marina/esplanade areas and had alot of local restaurants near to this accommodation. The staff were knowledgeable about tourist attractions and booked activities for us on many occasions.

    5
    « Great place »

    We wanted a hotel in downtown Cairns near to the Reef Fleet docks, with microwave/fridge, and not too expensive. This hotel fit that and more. There's a shopping mall across the street, with a grocery store, "bottle shop"(liquor store),Kmart, Target, and highend stores. The staff was very helpful in finding restaurants, storage, and insider information. I highly recommend this hotel.

    5
    « Excellent »

    This was just perfect for us. The rooms are clean with comfortable beds. A nice little balcony with views to the mountains which was lovely. The staff were really friendly and helpful. We also used the swiiming pool on the top floor, even though it is relatively small it was still nice to cool down in the water. The views from the top are spectacular. What was also small was the TV in the room. It didn't matter as we did not come here to watch TV. The wifi was a bit slow but we managed. The hotel is located right next to a large shopping center and it takes about 10 minutes to walk to the waterfront. This was ideal for us. I would stay here again without any second thoughts

    4
    « Very central to most things in Cairns »

    We had a Nice room. Very clean and modern. It had some kitchen facilities such as a microwave. Extremely comfortable bed. Checkin was very rushed as we arrived at 1855. The reception is closed after 1900.

  • 5
    « Best Western - Best is correct! »

    We cannot fault this impressive apartment complex - from the spacious, beautifully appointed and spotlessly clean accommodation with all mod cons (and an amazingly comfortable bed), to the ideal central location (walk everywhere!) and the superb customer service and care that we received from the moment we arrived! We will definitely be staying here on our future visits and we can highly recommend this property to everyone looking for quality, affordable accommodation in the heart of the CBD. We particularly enjoyed our apartment on level 10 as we faced the ocean and had a landscape of the city in front of us from our large balcony. Irrespective, this property ticks all the boxes and more!

    4
    « Highly recommend »

    Stayed at these well appointed apartments for 2 weeks . Everything is clean and staff exceptionally good especially receptionists Sarah . It is over the road from shopping and walking distance too clubs and far from the noise of backpackers partying and the noisy bats up around the esplanade has great pool and spa with no noise when u need that quiet night . Rates were ideal on 2 week stay highly recommend ????????????

    5
    « Lovely large room »

    We stayed here for two nights. The room was great and had a really large and comfy bed. The bathroom was lovely and clean. There was a fridge and tea and coffee making facilities. They had room service too which consisted of all the local restaurants and take aways! Was in a great location and you got free wifi (important as we were backing up pics etc)

    4
    « Our Second Home »

    This is the third year we have booked an apartment here. Great location, very friendly, helpful and efficient staff especially Sarah with whom we have had the most contact. New managers Sean and Debbie have been most helpful and I am hoping their imput is going to revitalize this wonderful property. In the past we have booked an 08 apartment which has one bedroom and an ocean view. This year they gave us 808 and everything was ready for us at the desk. We are staying 28 days and the is a special rate for longer stays. Upon entering the room the first thing we noticed was one of the sheer curtains in the living room area was totally shredded and the ones on the sliders and bedroom were also starting to rip but not as badly as the living room. The next problem and more serious was the lack of the promised wi-fi connection. Happily after one night in Room 808 and no hope that the wi-fi was going to work Debbie moved us to 810 across the hall. The internet worked but basically only standing up at the kitchen counter BUT we considered the apartment a definite upgrade as the kitchen, bedroom and living room were all larger and we had the same great view. We have already booked for next year a "10" room. We were scheduled to have housekkeping service once a week and after The first three weeks I am not completely sure just what this is supposed to entail other than changing the bed and bathroom linens. You can ask for clean towels at any time. The first week I did see someone mop the kitchen and bathroom floor but since that time it has not been done. The carpet had not been vacuumed until I specifically asked week three. The dispensers for soap, conditioner, etc. are not checked weekly and we have two that have been empty for 4 days. My request the first day to have them refilled has not been done so someone is not following through because it was entered into the computer. We have a beautiful porch but the floor gets dirt, dust and moisture from the environment and in our almost four weeks it has never been mopped. The bottom of my feet or slippers are filthy. It was mentioned that the hotel may be scheduled for remodeling and it would be a shame if carpets, furniture and draperies are all replaced but then weekly maintainance is not done. I have been doing the best I can to keep the tile floors mopped up but it is hard without the right cleaning utensils and supplies. The one and two bedroom apartments have their own washer and dryer which is a big advantage. Another positive I have noticed is that when a guest checks out the housekkeping staff does a very thorough cleaning of the whole apartment before the new guest arrives. We really enjoy staying at these apartments and would strongly recommend it to others for a family holiday, a romantic getaway or a business trip. It fits the bill for all and Sean and Debbie will welcome you like you are coming home.

    3
    « Well situated: they know they don't need to try »

    The locations close to shops and town was perfect for us. Undercover parking also handy. The condition of the place was a little rundown. Lack of window coverings and reliable internet really took the shine of the accommodation.

    4
    « Good location. »

    We stayed in a studio apartment. It was very well set up with a toaster, microwave, jug, sink etc. Parking is undercover, secure and free. Great location directly opposite Cairns Central shopping centre and easy walking to restaurants nearby.

    4
    « 1 night in Cairns »

    We spent 1 night at Best Western and we would have liked to spend more days there since the apartment was very comfortable. Extremely comfortable bed and very friendly staff. There is not much to complain, the only thing is that air conditioning is only in the living/kitchen/dining room and not in the bedroom; however there is a fan in the bedroom and it is as good. Also, the shower leaked water cause the water stopper was not there. Highly recommended.

    3
    « Good location, but amenities (air-conditioning, curtains!), wifi and housekeeping need work »

    The apartment was large and in a great location. The kitchen was well-equipped. However, there was air-conditioning in the living room only, with no air-conditioning in the main bedroom, so sleeping was uncomfortably warm. The two large east-facing windows in the main bedroom had only net curtains, meaning that the light came in and woke us up extremely early every morning. The property supposedly had wifi, but both of the wifi networks were extremely slow and kept dropping in and out for our entire three day stay, to the point that the wifi was unusable - we ended up going to a nearby cafe to sort out some internet reservations. Housekeeping was fairly poor - amongst other minor annoyances, we found a pink balloon and a rotting apple core under the couch. The DVD player was broken, but we didn't work this out until after we'd rented two movies. We then discovered that there was a second, identical DVD player behind the TV, but this one also didn't work. From the presence of two identical DVD players at the same TV, I would guess that there had previously been problems with the DVD, but that these had not been rectified by management. Looked like good value for money when we booked, but not so much when you take all these issues into account.

    1
    « Don't do it! »

    On holiday with my brother visiting from UK, booked a room with twins, telephoned before booking was told twin beds would be made available, requested twins on booking. On arrival queen bed... No rooms available with twins so I had to sleep on roll away in the lounge area, bedroom has a big wine stain on the carpet and other markings. Rings reception to let them know( nothing done about this whilst we stayed in the room) next day moved to twin room, net curtains in the bedroom slashed and TV not fully functional. Rings reception TV replaced, net curtains left in situ. Staff blamed housekeeping for not letting them know! Day before leaving I'm in the lobby meeting a visitor, during which time receptionist is ringing the room, requesting payment for the room( full payment was made on booking). My brother told her I was in the lobby, she shouts after me as we were getting in the lift (so embarrassing). Never been so happy to leave the place. Moved to a fully functioning hotel, with friendly staff and as described in the booking and brochure.

    4
    « Fantastic location and spacious »

    The BW apartments sits right across the Cairns Shopping mall and 15 minutes walk to downtown Cairns which was perfect for our family. We had 2 apartments that were connected and was quite spacious as each had its own bathroom and 1 had a full kitchen. There is an balcony connected to each room which we did not use much. With one day of our trip being rained out - the shopping mall was very convenient - the Coles grocery store was excellent, plenty of shopping and some restaurants and food court to take care of your dining needs. Do keep in mind that you will need your access card to use the elevator for your floor and any after hour access. The reception is only open from 7-7 on weekdays with shortened hours during the weekend. Plan ahead and let them know if you are coming outside these hours. Had to get the staff to show us to work the safe in your room as the instructions are incorrect, and it was difficult to keep the connecting room propped open - the phone directory finally did it as it was a heavy door. There are several restaurants within walking distance. The apartments also provide all the basic necessities - laundry, microwave, utensils, shower soap, shampoo and even shaving cream on dispensers. Were able to also get pool towels for any outdoor activity you plan. A good stay overall.

  • 4
    « Forget the car »

    No need for a car as this centrally located is an easy walk to all attractions. Located opposite the main shopping centre it is approximately 10 minute walk to the port, casino, esplanade with heaps of restaurants along the way. The rooms are clean, large and well appointed. Very friendly staff. Will be staying here next time we are in Cairns.

    5
    « holiday »

    this hotel is awesome the staff had my room ready before my arrival the one bedroom apartments are very spacious with 2 outdoor sitting areas and have everything you need just bring your clothes and have a great stay don't forget to enjoy the roof top pool and spa and the convience of having cairns central across the road with Coles for food shopping plus other stores and a food court hope you enjoy your stay as much as me

    4
    « Great location for shopping »

    Clean, modern room. Kitchenette with microwave and bar fridge. Tv was quite small and in a strange location to the side of the bed, was fine for one person but might be difficult to watch with two laying in bed. Free WiFi was a bonus. Friendly staff. Perfect location for shopping, directly across the road from Cairns central shopping centre. Walking distance to restaurants.

    4
    « Good central location »

    We stayed here for a few nights whilst exploring the rain forest and the reef. We had asked for an upper floor with a sea view and got both. We had a one bedroom apartment and were surprised at how spacious it was. A very large balcony, with patio table, had lovely views towards the sea. The kitchen area was well equipped. We found the reception staff polite and helpful. Towels are not changed automatically, but if you take them down to reception they will renew them. A secure car park is on the ground floor. While we were there it was often fairly full but we always managed to find a space. There is a pool on the roof but its size is somewhat limited! The free WiFi was limited to a minimal amount and seemed fairly slow anyway. However, we had a strong Telstra mobile signal, so that didn't really matter. The apartments are a 10 minute walk from the harbour but immediately across the road from a mall with various shops including a large supermarket - ideal for self-catering.

    5
    « well appointed, location across from a shopping mall »

    Well appointed facility with good location for shopping (across the road) that includes food or gift items ? several large stores. Several blocks walk to restaurants on the water or the main area of Cairns. Rooms were comfortable and quiet ? lots of kitchen equipment for eat in option. Staff were very helpful and friendly. A bit of a walk to harbour or more upscale parts of town

    4
    « Nice room, good location »

    We stayed two nights and had a good experience. This is not a luxury hotel but for the rate it was nice. The room was standard size, very clean and close and centrally located. I would not hesitate to recommend this property for those who are not looking for a resort with all of the amenities.

    4
    « Good size room, handy location »

    Recently stayed for several nights whilst on business in Cairns. Easy location to shopping centre, short walk (10-15 minutes) to Esplanade. Room not serviced daily but you can get fresh towels from reception as you need them. Only draw back - room a little noisy during peak traffic period. Good for those wanting a little more space.

    5
    « Short but very sweet »

    We booked for 2 nights in a studio and was very impressed. The rooms was very clean, well appointed, fresh inviting modern design, bed very comfortable and having the small kitchenette was a great feature. I loved the shower and bathroom design. Parking was easy and free. Location was also a highlight, although not right next to the esplanade but only a few minutes walk. I am a manager at a very well known 5 star chain and only booked here as my hotel chain was fully booked due to a conference and whilst i was disappointed at this, this hotel far exceeded my expectations and I would love to stay there again!

    4
    « great value for money »

    stayed here for 2 nights in october while holidaying in Cairns. Hotel was great value for money with a studio room with fridge and kitchenette with microwave. Great balcony a little on the noisy side if your looking for somewhere quiet I would try somewhere else but apart from that really happy with the stay. Free wifi was very limited in data - not really a selling feature.

    4
    « Ideal position for business people »

    Central position to see my customers. Room was great, comfortable, and surprisingly quiet. Only disappointment was that they do not have a restaurant. Esplanade is an easy walk and close to great option for places to eat. Shopping centre is across the road.

  • 5
    « Excellent stay, exactly as described »

    I stayed two nights in a studio and found the property to be clean and exactly as described on the website. The staff were very helpful on check in, my room was clean and everything worked as it should. The hotel is in a great location near to everything you need and I will definitely stay here in the future. I normally stay at the Pullman, but this is half the price and would suit a family or solo traveller.

    3
    « Basics supplied for the business traveller »

    Stayed in this hotel for a business trip for 2 nights. The basic comforts are supplied in the rooms with a reasonably comfortable bed, foxtel, aircon and a reasonable bathroom. The TV in my room was a bit of a pain as it was on the side wall not at the end of the bed. The reception is open business hours only and there is no reasturant or minibar available. This is a little inconveinient as a business traveller. There is free off street parking and a pool on the roof. I was a little surprised that my room wasn't cleaned daily either. Overall a basic no frills place to stay a little back from the esplanade but not worst place i have stayed.

    5
    « Used as a base for travelling the sournding areas. »

    What a lovely staff they have here. They took the time to help us with an local attractions we wanted to know about, and made you feel very welcome. I would not hesitate to stay there again and would recommend you take stay here.

    4
    « Good value for money »

    Extremely helpful staff. Full of info.about places of interest and ready to book anything for you. This is not a hotel and reception is manned only during the day. Appartments very comfortable with everything you need. Ok so there is no room service but you know this when you book. If you need something you only have to ask. Free undercover car park. Good access to super market if you feel so inclined to cook. Short walk to the sea. Free Wifi.

    3
    « Ok but a bit far from attractions »

    I booked this hotel for a 5 day trip and being 20 weeks pregnant, I found the walk to the esplanade, restaurants and attractions in the city a bit far in the heat (about 15 minutes walk). It is however convenient if you need to access the train station as it's across the road and there's also the local shopping centre there. For convenience I would probably choose a hotel closer to the esplanade as we had dinner around there every night. Our rooms were not cleaned at all for the 5 days we were there, which didn't bother us much apart from the fact that we ran out of toilet paper on the last day. We also booked some attractions through the hotel such as kuranda train and skyrail and they have other attractions as well. Pros: - Across from shopping centre and train station - Free secure parking - Free wifi (200mb limit per day) in room and 2 computers in lobby area to use - Balcony for smokers - Toaster, kettle and microwave with some cutlery - Pool on 13th floor - Split system airconditioner and fan in room to control the temperature Cons: - Far walk from esplanade - The shower has water leaking out and the floormat was always drenched in water - Pillows and bed were very soft which caused back problems for me - Room didn't get cleaned at all during out stay

    3
    « value is a stretch here. . . . »

    I don't like paying $11 for a pint of Australian beer, but once ordered you are stuffed! Its the same with this place. Once I saw the place I was stuffed, because I had paid already! At $190 a night it needs to be closer to the action and it needs room service and a restaurant! There is much better value in Cairns, so I am out in future.

    4
    « Comfortable »

    Centrally located within walking distance of many restaurants as you need to know that this place doesn't provide evening or breakfast meals. Well set out small room with microwave. There is a pool a few floors up and the staff were very helpful and friendly.

    4
    « 1 night stay business trip »

    Nice room with large covered balcony and kitchenette. Quite and very clean.Very handy to the major shopping centre. Good nights sleep. Property still feels new. Friendly staff at reception I had requested a covered balcony as I don't like heights and some balconies are glass which offer nice views for those who like that. Will definitely stay again.

    4
    « Very Nice »

    This apartment was our 'home away from home.' It was very clean, modern, roomy, and amazingly located. It was within walking distance of so many important things. The only thing is that we spent 3 nights and there was no service of the room - we even had to take our rubbish to a chute nearby. Apart from that, we had a happy stay there.

 

Getting to the hotel ...

All directions
·From: Cairns Airport. Head south towards Mick Borzi Drive. Turn right onto Mick Borzi Drive-go through one roundabout. Mick Borzi Drive turns slightly left and becomes Airport Avenue. Turn left onto Sheridan Street/National Route 1 (signs for Tourist Drive 14/Cairns/Captain Cook Highway). Turn right onto Bruce Highway. Turn left at the 2nd cross street onto McLeod Street. The BEST WESTERN PLUS Cairns Central Apartments is located on the corner of McLeod & Aplin Street in the centre of the Cairns CBD opposite Cairns Central Shopping Centre.
 

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