BEST WESTERN Plus Ruby's Inn,  Bryce Canyon City

3.5/5  - based on 4245 guest reviews.
26 South Main Street, 84764, Bryce Canyon City, United States - See map
+1 435 834 5341 +1 435 834 5265

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free airport shuttle
    Free airport shuttle
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
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Experience the wonder of being just one mile from the awe-inspiring Bryce Canyon National Park when staying at this pet-friendly Bryce Canyon City hotel. So many other stunning sights are just a short drive away. Discover the beauty of Kodacrome State Park, Cedar Breaks National Monument and Grand Stair Case National Monument - all within 60 miles or less of this Bryce Canyon City hotel. If you're looking for an incredibly memorable way to experience these wonders from high above, try taking a helicopter ride with Scenic Flights. Just a block from Ruby's Horse Rides and Bryce Canyon ATV, you can experience the stunning scenery in a fun, exciting way. In looking for more ways to be active and enjoy the sights while staying at this Utah hotel, incredible hiking is just a mile away at Bryce Canyon, open year round, and many choose to go mountain biking or cross-country skiing during the winter months. After seeing the sights, be sure to visit Old Bryce Town for shopping, souvenirs and delicious treats, or unwind at night at Ebenezer's Dinner Show. With both Canyon Diner and Cowboy's Buffet and Steak located on the premises, you won't have to leave this Bryce Canyon City hotel for a great meal. After a full day of exploring the area, you'll delight in coming back to the comfortable, well-appointed rooms. Enjoy abundant amenities - including cable satellite television with movie channels, a microwave, a refrigerator, a desk and free wireless Internet - during your stay. Unwind in the sparkling indoor heated pool or the outdoor seasonal pool and the relaxing hot tub. Get even more value out of your stay at this pet-friendly Bryce Canyon City hotel with generous amenities, including a basketball court, mountain bike rentals, free parking, a 24-hour airport car and business services. Looking to host a meeting while you're in town? We offer meeting space accommodating up to 300 attendees. Enjoy your stay!

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Room 1

Guest reviews


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based on 4268 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
782
Verygood
 
1609
Medium
 
1267
Poor
 
405
Horrible
 
205
Business Business 49
Couples Couples 1897
Family Family 1370
Friends getaway Friends getaway 479
Solo travel Solo travel 125
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Ruby's Inn,Bryce Canyon City
  • 4
    « Bryce Canyon with a Dog »

    Decent place, they changed our room from king to 2 doubles because we had a dog, so the bed was tiny, and noisy upstairs neighbors, strongly suggest trying to get the 2nd floor. air blasted constantly, which dried out the room, but we blocked it with the chair and it was better. Very clean, good food at the buffet, friendly staff. The pool looked awesome, but we forgot our bathing suits. Very convenient store. Super close to Bryce canyon's Fairyland loop trail which was amazing!

    5
    « Ruby's Inn at Bryce Canyon »

    First of all, there are only two hotels right next to the park, both are Best Western. I chose Ruby's Inn because of the value and the hotel did not disappoint! My husband and I had a really wonderful stay. The hotel and restaurant staff were very pleasant and our room was really clean and nicely kept. It was warm too as it was very cold outside and snowed the last night we were there. I would highly recommend it to anyone looking for a place near the park to stay. Lots of rooms!!!

    3
    « Good location and amenities »

    The location of Ruby's Inn is fantastic and they have a great general store so it doesn't matter that there's no town nearby. But, the rooms were too noisy (neighboring room pipes and heater were both very loud) and the hot tub was both not hot and overly chlorinated.

    1
    « So so service »

    They added donations without my permission. I told them when checking in that I don't want to donate, and didn't check the box, but they added anyway . I requested room service but they didn't do it. Tv is not working.

    2
    « Tired old road motel »

    Recommend staying across the street at the newer properties. Ruby's has played the only game in town card for far too long. The out buildings should just be torn down. They smell of decades of smoke.Poor bedding and upkeep. The lobby could be a warm gathering place but again is cheap and worn as is the food there.It does not redone but a re Do.So much potential but continues to be old and worn for the tour bus or desperate crowd

    2
    « Worst Western - faded glory »

    Maybe this hotel was nice and modern in the 80ies, but now it isn't. Dark and dusty rooms, not very clean, TV didn't work, so the lady at the front desk sent us two guys to repair it, which helped only for a short time. In the end, we rearranged the closet to make it work. Restaurant overcrowded on Thanksgiving, not possible to make a reservation for our family with two hungry kids. So we ended up eating the "food" from the store there.....very difficult to find healthy stuff!

    3
    « Value Room, not luxury, looks good for families. »

    As a couple, this is not perhaps the prime choice given the number of children that not only frequent the pool, but take over the hot tub. After hiking it's nice to come back to a semi-quiet place with room in the hot tub (not screaming kid competition) and a nice meal that you don't have to drive to after relaxing in your room. Restaurant is very basic - good choices, but I do understand that it's harder to get more healthy food choices prepared with less questionable, commercial-type additives or pre-made items. Pie crust for example - good bakers abound in Utah, that is a small but important differentiator.

    3
    « Thankgsgiving stay »

    There us practically nothing in Bryce city, so staying at Rubys Best Western at least provides you with a sense of being "somewhwre". The lobby is beautiful and welcoming and the hotel has a very nice gift shop. There isalso a full service restsurant. Thus makes acdif when there's not much in town. Sleeping experience- Our room was on the lower floor of a two floor bldg called "Antelope Lodge". It had 2 queens beds and + we asked for an extra roller bed (which we managed to squeeze in). Beds were comfy, pillows not so much. What made it difficult for me to get a good night rest was the noise that sorrounded our room. It wasn't from other guests- though we had neighbors upstairs and nxt door- it was from plumbing and appliances that woke me up at 2:30 AM and kept me awake for 1-2 hours ):. I could not figure out what was causing all the noise but the walls and ceiling were loud. Also, i turned OFF the heater in the room because the room felt comfortable w/o it. Despite this, the fan kept going on/off all night and with cool air! , adding to the noise. The room being so small augmented the heater's noise and as mentioned, even though we set it to OFF, it kept running. This being said, I would still recommend this hotel for the service of its personnel: -quick check in -asked for a roller bed at check in 'cause we had 3 children instead of two we originally booked for, and got it right away. No frowns or issue with this. -restaurant waiters very friendly and helpful. You prob won't find much better than this hotel at Bryce, other than the sister hotel Best Western plus Grand Hotel.

    4
    « Close to the Park and Nice Rooms »

    We planned on camping but the snow and cold had us reconsidering that. We got a great deal on the room by actually going straight to the hotel website. I pictured a regular Best Western, but this place is huge. The lobby was very nice with comfy couches and a big fire. Our room was classic Best Western, and perfect. Staff was also very friendly. Here are the downsides. No free breakfast. Indoor pool area was a bit of disappointment. Also if you come in the offseason there are only a few(2 I think) restaurants in town. The hotel restaurant didn't look great, but I didn't eat here. Overall very convenient to get into the park, and a good deal in the off season.

    2
    « Outdated and noisy but close to Bryce Canyon »

    Location: It's very close to Bryce Canyon so if you're not too picky it's fine for one night. Check-in: It started with a nice welcome but when they saw we booked through Booking.com that went away pretty quickly. They said the booking was for two adults and no children, but my confirmation clearly said 2 adults and one child. Luckily I booked a double queen so at least we had a bed for all of us but they wouldn't give us a breakfast voucher for my daughter and I was supposed to contact Booking.com. Bottom line was that it's my problem, not theirs. Room: It's outdated, we were here during fall and it was quite cold, so we had to run the heating constantly and the hot air is not pleasant. bathroom is very simple and has a lamp that generates heat. Not enough during fall and winter so not convenient. Room has a fridge and microwave. Not safe and since it's a big open property I really missed it because there is no security. It's noisy! When your neighbor decides to use the bathroom be prepared to hear it. As soon as the water starts running you will wake up. Also cars are parked directly in front of the room so when someone leaves you will hear every movement. Amenities: they have a large indoor pool but only two changing rooms which is not enough because they were constantly occupied. The pool area is (again) very cold, inside the pool was fine. Restaurant: very average, simple and overpriced. I wouldn't come back here again, it feels like they have a monopoly in the area and they absolutely act like it.

  • 3
    « Bryce Canyon Monopoly »

    Not up to the usual standard of Best Western. This is an old property that preexisted the establishment of the National Park. It is very close to the entrance and is part of a family owned "concession" that includes many travel services and retail. There was a wait at the check in desk which was unnecessary with four staff doing the checking in. Room was older but clean. One waste basket only. Window faced the service sheds in the rear with accompanying noise. Coffee from the breakfast room was over priced so we skipped breakfast. Dinner was average with long wait for waiter and mistakes on the order.

    4
    « best western plus ruby;s inn »

    We spent one night at Ruby's last week. Room was large and clean. Dinner was so-so, but many would enjoy the buffet. Great location at the entrance of the park. Nice place for a family to vacation since they have many activities available.

    5
    « Another great visit »

    This was our 4th stay at Ruby's the last being 12 years ago. Was a bit of a shock when we arrived, there had been so much development, it is was very busy. We went and had a look at Bryce before we checked in. I'm please to say that when I checked in, it was the same old Ruby's friendly staff, a lovely room in a new part of the hotel. We stayed 2 nights and had dinner and breakfast both day's buffets for both meals very good quality ingredients.

    5
    « Very pleasant stay. »

    Excellent hotel and with much character. However, suspect it may become very busy and crowded in peak -tourist season. Great value and pleasant experience in off-tourism season-open all year. Staff extremely friendly and helpful. Will recommend to friends.

    5
    « Great Place To Stay »

    Very nice place to stay and so close to the national park . Lobby is beautiful and welcoming, employees nice and helpful. General store is convenient but high in prices. Gift shop had some beautiful souvenir's that we purchased. The main reason we chose to stay at Ruby's Inn is the location to the park ( love the history) and mainly we were able to take our little westie dog, as they are pet friendly!!

    4
    « Clean, convenient, comfortable »

    Stayed two nights in November 2016. Room was clean, the bed comfortable, bathroom was fair size and no plumbing glitches. There is a restaurant in the main lodge and I will review it separately. Price was reasonable most likely because there is far more lodging available these days in close proximity. Parking was abundant, Bryce National was very close, and pretty much everything you would want or need to be found in walking distance.

    4
    « Perfect location, clean, comfortable »

    We stayed only one night bur were very pleased with the quality of service, room was clean, new towels, beds comfortable. There is general store beside hotel entrance in case if you need milk, fruit, etc.

    5
    « Clean Motel, Inexpensive Rooms »

    The rooms on the property are divided into buildings, each with a name. We stayed at The Elk Lodge. It was clearly the off-season in mid-November. However, buses still dropped off loads of tourists for lodging and meals. We found that if we got in line for supper around sunset, the line wasn't bad; but waiting much later means waiting in a very long line. Service was slow if you chose to order off the menu. We quickly learned to go for the buffet (which was really yummy at breakfast) and get there early for supper, but not too early because it starts at 5pm. Food cost is reasonable, considering it could be a LOT more for meals. If you buy food at the General Store, check the expiration dates. Some of that stuff sits for a while, but that might be an off-season issue. The room was nice, but we noticed housekeeping did not empty the previous occupant's half-consumed drinks from the fridge! The room was otherwise fine. This property is very close to the Bryce Canyon park entrance, which was a short drive since the shuttle was done running for the year. We would definitely stay here again!

    3
    « Bryce Canyon Utah Lodging »

    Ruby's Best Western is very close to Bryce Canyon Nat. Park which is a positive. Be advised that the city of Bryce Canyon UT is very small and Rub's owns most of the restaurants. This was an issue in the off season because 2 of the 3 Ruby's restaurants were closed meaning the open one had long waiting times to get seated for dinner. The hotel decor is interesting as it has a western theme. The hot tub is very small for a hotel this size. The hotel was a great value as we were in the off season.

    5
    « Great place to stay but very touristy! »

    My overall opinion of this place is pretty positive. The staff was friendly and helpful. My king sized room in the Columbine building was clean, bed cozy, everything I could want and more! Microwave, coffeemaker, fridge, TV, iron, hairdryer. I will say it's a bit chilly in the bathroom. The minuses? Well had to trek to the campground to do laundry. And though they have everything on site: from a store that sells groceries, camping stuff, clothes, every kind of thing! And liquor etc. the prices are high. It's the only place open and just about the only place in town! Still I would stay here again.

  • 2
    « Bryce Canyon Visit »

    I'm giving this place 2/5 due to the bathroom's uncleanliness and lack of TPs availability. The positives were the following: location to Bryce National Park and the 24 hr self service laundry. Will only consider staying here again if the price is right!

    3
    « A Big Property with Not Much Else »

    I wasn't expecting much when I reserved a room here. However, when I got there I was rather surprised at all the amenities they offered: on-site restaurant, liquor store, large gift shop/camping gear/grocery store and a large lobby lounge. But, here's the catch: the service is bad, the staff are unfriendly and the food served at the Cowboy Buffet restaurant was incredibly expensive (an entree with soup cost me $30, just water to drink) and absolutely horrible to eat. I couldn't finish much of what was on my plate, let alone have just a few bites. I just wanted something that wasn't wretched so I could fill my stomach and go to bed before an early morning hike the next day. It was so inedible, horrible and awful. The vegetable beef soup tasted worse than a can of Campbell's. How this place remains in business is probably because it's attached to Ruby's Inn. As for the room, it was very very small and tight. It also felt like there was way too much furniture crammed into a small space. At least the bedding seemed clean. My recommendation: save your money and stay elsewhere. If not, at least eat somewhere else.

    3
    « Huge property »

    Not many places to stay in Bryce Canyon City. We made reservations here and were quite surprised at the size of the property and number of units. Room was adequate, nothing special, clean, comfortable and a good price.

    4
    « Good Hotel »

    Very much like a old American motel but in wood. The hotel is not new but the facilities are first class. Rooms were spacious and well appointed and the bed was very comfortable. We only stayed one night so didn't go into any depth but I wouldn't have any qualms going back. The main building has a restaurant and a quite big shop so catered for everything we needed.

    4
    « A pleasant surprise »

    I travel a bunch for work, and also for family vacations. We haven't used a Best Western in years, but when going to Utah, this seemed like the most common choice. We were very surprised, and pleased with the experience. The rooms at two locations (Zion and Bryce Canyon) were HUGE, and clean. Very happy and felt the stay was a very good value for the money.

    4
    « Good value, close to Bryce Canyon National Park. »

    We were here at the end of the fall season. Got good prices on lodging. Close to Bryce Canyon, circa 1.5 miles. A large property with many amenities. Rooms were clean and large. Nice to have small refrig and microwave in room.

    4
    « Friendly, clean, comfy »

    Ruby's Inn is a woodsy design set of buildings that has been serving visitors to Bryce Canyon for 100 years. Facilities, thankfully, have been rebuilt and updated. Very reasonably priced now in off-season. All staff helpful & friendly. Our room in the Lakeview Building faces a lovely lake.

    4
    « Perfect for a visit to beautiful Bryce Canyon »

    This was my second visit to Bryce Canyon. I stayed only one night with a girlfriend and her 23 year old daughter and it suited us just fine. A room in the Lake View Lodge with 2 queen beds at 67 USD sounded all right to us! There was a plumbing problem at our time arrival but after we had returned from our later afternoon visit to the canyon, everything had been fixed and the heating had been turned on, which we felt was a nice gesture. The fridge was working perfectly, heating system was excellent, free wifi a bit slow. We also liked the parking space right in front of our room. I would certainly recommend Ruby's for its ideal location. It offers no luxury but who needs that with the world's most beautiful canyon at your doorstep! I do think it may get busy in the season, what with the number of rooms. The atmosphere in the main building is historic and cosy. We had a lovely "a la carte" dinner (steak). Only one of us (me) wanted to get up early for the sunrise the next day. However, due to the end of the season, the shuttle service wasn't running anymore and there was no other means of transportation. When we asked our waitress Sharon whether she knew of anyone who might want to take me there, she proposed to take me herself. I went there for a specific, private reason and Sharon made all the difference! I will forever be grateful for her kindness and I just hope she is valued at Ruby's Inn for the true treasure she is! Would definitely stay there again.

    3
    « Not our first choice »

    We wanted to stay across the street, but they were booked. However, the check in was easy.Our room nicely appointed, I think we were in a handicapped room because the bathroom was huge and had all the railings. Two queen beds, a refrigerator, and microwave. The room smelled a little. The rooms are certainly not soundproof. At 6:45 AM people above us started stomping around until 730 and left. This is a big resort, Ruby owns a lot of this town. Ruby's is only 4 1/2 miles from Bryce Canyon national Park. There aren't a lot of eating choices. We ate in the park and while a little pricey the food was excellent. We were in the Lake view wing, far from the main building. Going to the pool or hot tub was not convenient. Breakfast is not included but the restaurant does have a buffet breakfast for $11 per person.

    4
    « Nice place »

    We had a lake view room on the second floor. Good basic room though an old one.. very nice people everywhere... The only problem is that you can really hear the water pipes in the building. Ice machine did not work. Too expencive compared to what you usually get in a best western hotel.

  • 4
    « Great location, has it all if you're not looking for remote, quiet and isolated. »

    We went to Ruby's off season, just before almost everything closes for the season in early November. Only one restaurant was open and all the shops across the street were closed for the season. In my opinion, this is the time to go, it must be a madhouse in season because Ruby's is set up for big tourism. This hotel has everything in one location including galleries, old time photos, gift shop, grocery store and grocery store in one place. Our room was nice, the bedspread could stand to be replaced and you can hear everything through the doors but the restaurant was surprisingly good (we never did the buffet and ordered off the menu) and we had a nice big tub in our room which was nice. We rode our bikes two short miles into the park on the amazing bike path right into the park.

    4
    « Good nights sleep »

    Was much better than I expected. Quick efficient check inn. The room was large with a seating area. Very dated but clean. The door was an issue, you had to slam it to shut it. Good general store with loads of souvenirs and food. The restaurant was an issue, we had to wait in line to be served and we decided to buy food from the store and take it to our room. Fantastic location.

    4
    « Ruby's Inn close to Bryce Canyon. »

    We spent 2 nights at Ruby's. It is a large complete setup with the restaurant and trading post. Very close to Bryce Canyon, a great location. There are very few choices in Bryce Canyon City but we would definitely recommend Ruby's. There were no elevator in the 2 story building we stayed in, but that was no problem for us.

    4
    « Convenient location »

    The best thing to mention about Ruby's is the location. It is right at the mouth of Bryce National Park and it may be one of only 2 hotels this close. The price was ok. We paid a little extra for a room with a jetted tub. The down side is we were literally right across the hall from the pool. It was a little loud from time to time but not too bad. The rooms themselves are nice and adequate as far as hotel rooms go. The hotel has an attached gift shop and grocery store which was nice but if you are planning to be in the park for sunrise, grab your doughnuts the night before. The dining options are extremely limited around the hotel but there is a buffet style restaurant inside the inn. The customer service desk was very helpful and even called to check on our room and see if we needed anything. Overall pleasant hotel experience.

    3
    « Off Season Deal »

    One of your few choices for a hotel room near Bryce for a quick nights sleep. Clean and cheap. Don't expect too much and remember how cheap the rooms are. If you want a destination memory at Bryce, stay at the lodge.

    4
    « Very Good »

    We were there for one night. The room was comfortable and clean. There is a general store and restaurant located on the property. The food is decent and good. The location to Bryce Canyon is very, very convenient.

    4
    « Best Location »

    An average room with a great location. Fun store, nice restaurant. I would recommend if you want to be close to Bryce. Only one problem, the water temp in the shower was terrible. It went from scalding to freezing without adjusting. That made it worst shower ever!

    4
    « Great Room for the Price »

    Hotel was not in the park, but a short distance away. We were in the lodge part that was older than the main building. We had two queen beds in a standard room. We were there to hike and not spend time in the room so it worked out well. There are shops and a few restaurants walking distance from the hotel.

    4
    « NICE SURPRISE BUFFET GOOD »

    Wasn't happy with limited selection of hotels in Bryce. But this place was better than expected. Room was clean and decent size. Beds good. Check in staff was so so. Its a hotel room. Place to lay your head for the night. The real surprise came when I went to look at my limited selections in this town to eat. (By the way I was told the "RUBY" family owns all the businesses in this town) We went to the Cowboy Buffet it was 20 minutes before the dinner buffet. Not having much choice in town we went for the buffet at lunch price. By the time we got seated and grabbed a couple things they were putting out the dinner buffet. Saved a few bucks. Best of all the food at the buffet (lunch and dinner) was really good. Buffets are not usually good, except for Vegas. Limited desert selection , soft serve ice cream and some cake etc choices.

    3
    « Okay place to stay when visiting Bryce Canyon NP »

    Ruby's certainly has it all in one place, and for that reason is convenient when visiting Bryce Canyon National Park. However, while the facilities are adequate, the prices are relatively high (not much in the way of competition), and there is no breakfast included since Ruby's also runs at least 2 attached eating facilities. The food is, at best, average, and we found some of it downright nasty. The staff is relatively friendly, but expect to wait since this is a crowded place.

  • 3
    « Contact them personally »

    We made reservations months in advance for ground floor rooms. When we arrived, they had no ground floor rooms. What? Our friend who had had two knee replacements had to hobble up the stairs. Not nice. They said they had no notes on the "ground floor" request, so you had better double and triple check if you want them, or you will be stuck upstairs. Also, we were supposed to have adjoining rooms, and they messed that up as well. Luckily, we got that taken care of, but on the upper floor. Sheesh. Rooms are ok.

    4
    « great for a Best Western »

    Again, no luxury, but very sufficient. The rooms had two beds, 2 chairs, table, bathroom with shower, sink and toilet and then a sink outside of the bathroom. The lobby was western themed with lots of taxidermied animals on the walls. The front desk staff was less than helpful. More than once, maybe half a dozen times we asked about one thing or the other and each time we were given the wrong info. We had dinner at the restaurant. I got the grilled shrimp and it was ok. The 5 others in our party ordered the buffet and were very disappointed. Breakfast was served perfectly both mornings of our stay. Our waiter was great. There is also a fast food establishment to the right of the hotel and the second night we ordered pizzas and they were not great, more like a pizza hut type pizza, but we were hungry and there is very limited choices in this town. There is also a shuttle to and from Bryce every 15 minutes.

    5
    « Always a good bet staying at BW Plus »

    After a long day of hiking, was pleased to get to the room. Comfy beds, clean sheets, overlooking the lake. Good general store. Enjoyed our 2 night stay. Exceeded our stay and the staff keep the same room for us. It's a well run place. Laundry facilities were good and open 24 hours. Floor of the laundry beds to be swept more regularly as it can get busy.

    3
    « Better than camping...great location for Bryce »

    This hotel looks nice from the outside. It is the closest place to stay when going to Bryce. We got a decent deal on the place because it was off-season (October) so we only paid 70$ a night. Would have been VERY disappointed if I had paid any more. I read all of the reviews that warned about the downfalls of the hotel, and was prepared for the issues. The number one issue was noise. There is no sound proofing and every time the people upstairs moved it sounded like they were coming through the ceiling. The beds were extremely uncomfortable. But it is better than camping....

    3
    « "Plus" applies to size of property »

    Although an extensive property, we found the room to be only average. The gift shop and restaurant are huge, but so are the crowds. Many bus tours. Problem for travelers is that there is limited lodging around Bryce.

    5
    « Wow, the size is staggering and quality is amazing »

    The rooms are large, clean, modern, and very comfortable Definitely the best Best Western Plus we've ever stayed at the only minor downer is that we have become accustomed to complimentary breakfast when we stay at Best Western Plus and that is not available at Ruby's although the buffet breakfast is reasonably prices and the quality of the of the food is excellent!

    5
    « Vacation »

    The room we stayed in had two Queens both beds were very comfortable. The room was very clean and large. It had two vanities with sink's. The price was right. It was very close to Bryce Canyon which we hiked two different days. The hotel had a nice large gift shop that also included some groceries. No breakfast was included we brought our own cereal to eat before hiking. There was a microwave and fridge in the room. I would highly recommend it to anyone who wanted to go see Bryce Canyon.

    4
    « A Best Western Plus For Sure »

    This place is huge, and judging from the long lines at the restaurant, Ruby's has a ton of guests. Makes sense since it appeared to be only hotel in area. Because of the sprawling complex, shuttle service was provided, and it came in handy during a light rainstorm. Our renovated room was well-appointed with enough amenities. The bathroom had ample space and the beds were comfortable. We enjoyed breakfast, lunch and dinner at the restaurant. The general store was immense and featured a fine Native American gift shop.

    4
    « Bryce canyon visit »

    We enjoyed our stay. the restaurant food was good, we especially liked the salad bar and BBQ ribs. Room was okay as it was about what we expected. The room had a musty smell, the toilet leaked a little water on the floor and the door lock was challenging to unlock and very hard slam needed to close. Bed was comfortable. room was wall-wall furniture so we had to move the little table so the A/C would work as the table blocked the A/C unit. Overall we were happy with the stay and would stay there again. The rate was very competitive for the services and facilities received.

    3
    « Proximity to everything »

    This is the biggest Best Western chain that I've seen and stayed. I traveled with 3 of my HS friends for 2 nights in October 2016. The room has the view of a man-made lake. The room is standard and cleanliness is not to my standard. The tub is not draining well; room carpet needs to be replaced; bed is sagging; not enough power outlets; electrical outlets need to be upgraded to accommodate gadgets; and A/C con heater is not working. On the plus side, I like the microwave and the ref that it provided. When it comes to proximity: 1. it is near Bryce Canyon & Grand Staircase-Escalante National Parks and Kodachrome State Park; 2. shopping area for groceries, souvenirs, restaurants and gas station. I'd like to suggest to BW and other hotels to provide at least 2 to 3 bath mats.

  • 3
    « This place is a big operation compared to a typical Best Western »

    I stayed here this week with a friend while traveling across the Utah park zone. The rate was great, but it doesn't include breakfast. Breakfast is about average priced, but below average in taste/quality. It is quiet there is you stay off season. For me, the best thing about staying at Ruby's is the ability to get up pre dawn, and check out the view points at Bryce before anyone else is in the parking lots.

    3
    « Clean and comfortable room »

    This is very average for a Best Western Plus. It does not have a free breakfast like every other Best Western Plus I have ever stayed at. The outside looks old and made me a bit nervous if the room would be okay. It was clean and comfortable, but not very attractive, not super outdated. The bed was comfortable and each bed had 5 pillows; so that was nice. The sinks are separate from the rest of the bathroom which is convenient. You park in front of your room and the doors open to the parking lot. The air worked as typical for the wall units. The wifi was slow and a bit sporadic. There are not a lot of choices near Bryce, so they probably don't feel any pressure to update. They were totally booked in mid October.

    4
    « Great Hotel »

    Great room for a reasonable price so close to Bryce Canyon National Park. Father & I stayed one night. Bummer that the restaurant closes at 9, like most of the others in town. Beds were comfortable, shower had great pressure. Pleased with a microwave & fridge in the room & late check out hour. Would stay here again if I came back.

    5
    « Bryce Canyon Trip »

    Ruby's Inn was a great place to stay. Very close to park and offers many amenities. Good restaurant, breakfast buffet was very good. Rooms were clean and comfortable. Nice indoor pool and hot tub. Would recommend staying here if visiting Bryce Canyon.

    3
    « Great location next to Bryce »

    Loved the location - were in the national park within 10 minutes of leaving the hotel. Not impressed with housekeeping. When we walked into our room, while it looked made up, newspaper and travel flyers from previous occupant still lying around. His pizza and carrots were in the fridge too. Even when we discarded the pizza in the room garbage, the cleaning person left it on our desk :-(. They have several buildings and our building was facing the lake. Not a big view but was nice to catch the sunset/sunrise in the lake. 2nd floor rooms require that you lug your luggage via the stairs. Wasn't a problem for us but can be for some people. Nice heated pool - was large and lots of people using it. I forget - they might have had a hot tub too. Breakfast buffet for 10.99 wasn't too bad - but being a vegan, I found it better to order cereal/toast/pancake a-la-carte on the 2nd day - the pancake was much-much better than the buffet pancake. Part of the reason is that I did not care much for the quality of the fruit in the buffet. Also, the buffet doesn't really have anything like bagels/English muffin etc. - I enjoyed the free breakfast at Hampton's versus the paid breakfast here. Overall, nice place but definitely not like a modern Hampton/HiExpress. But I paid $140ish+tax+breakfast and that is not super high for a place so close to the national park. Also, this place is like an institution by itself - they have their grocery store (prices are highway robbery ;-)) and gift shop(s) and it has a really old history predating the Bryce park.

    4
    « Price Equaled Experience But Only Few Complaints »

    I normally never make reservations ahead of time when I travel but I didn't know what it might be like traveling to national parks and having little options nearby so I was happy to find the Ruby Inn less than a week before my trip to Bryce Canyon. I was also excited that my rate was only $75. The lobby is nice and gives the impression of a pretty decent hotel. We made our way to our room and again we thought it was pretty nice for what I paid. My friend went to the bathroom and then I heard a scream which I though had to be a bug? It was the toilet overflowing and I don't mean from just the top but from the base water was gushing out. We both almost laughed because we didn't know what to do. When I finally thought to turn off the water at the base of the toilet it had stopped. I dialed 0 and got nobody. She did the same. Finally she dialed another # for "room services" and 2 maintenance workers came very promptly. They cleaned the mess and fixed the issue although I think we were both a little hesitant to flush the toilet ;) The shower was ok but we both laughed that any movement made a loud squeak and almost to the point where we wondered if we could possibly fall through the floor. Obviously that was a huge exaggeration. When her and I went to find a place to eat we went to the front desk to ask about restaurant options. My friend is a vegan and I'm a vegetarian. We are both really easy going about our diets and will most definitely make anything work but thought an easy healthy meal would be great. One of the girls manning the front desk was nice and handed us a list of restaurants but wasn't helpful when we both asked what might be a good choice for us. We just ended up eating at the Ruby Inn which was fine. All in all I think our stay was good. It wasn't outstanding and wasn't terrible by any means either.

    3
    « Ruby's or drive »

    Not much choice in hotels near Bryce NP. Ruby's has the market cornered. There was alot to offer in one place. Motel, restaurant, store, gas station, fast food. But it was all average or below. Rooms were really dated and needed some upkeep. Restaurant was impossible to get into at night. Had to eat fast food in our room (from the one and only Ruby's fast food place). Although the pizza was pretty decent. Breakfast was expensive and average. It is very close to Bryce and we were glad not to have to drive any further.

    3
    « If you don't mind old and run down, it's great »

    Great location 5 minutes drive from Bryce National Park. Stayed in the Lakeview building which was very old and run down. However it was clean and a variety of pillows were provided. If you aren't planning on spending a lot of time in the room (who would in that location?!) then it's great. It's cheaper than the other Best Western for a reason.

    4
    « Great Time! »

    Wonderful view of the lake, and the room was very clean with comfortable beds. The only complaint I had was the paper thin walls- you could hear your neighbors talking through the walls. Would definitely stay here again. Also, the restaurant had a great buffet for dinner as well as breakfast and they stayed open pretty late in order to accommodate traveler schedules.

    3
    « Great location »

    The location to Bryce Canyon was amazing, it was convenient to have the General Store on site with a microwave and refrigerator in the room. One thing that I was very surprised about was that this is a motel. The parking lot is a mad jungle to navigate if staying in one of the further buildings. Very thin walls and ceilings, plus being a motel, you can hear EVERYTHING.

  • 4
    « good place to stay »

    Very nice rooms but the priciest place we stayed on the entire road trip. Ruby's has the corner market on everything at the entrance of Bryce. Breakfast buffet is $10.99 plus another $2.50 for a cup of coffee. I think that's a bit high in my opinion BUT it is really good, plentiful and lots of variety. Evening buffet was not nearly as nice and at least twice the price. The dinner menu is good tho and has lots of choices and the salad/soup bar is really good and fresh and lots of variety. Service was great for check in- service in the restaurant was slow every time. Overall, I liked this place. Just would like to see a little competition :)

    5
    « Best Western Plus Ruby's Inn, Bryce Canyon City »

    Excellent hotel... perfect location for visiting Bryce Canyon. We stayed for two days in October, 2016. The wait for dinner at the hotel restaurant was nearly an hour and there's no real alternative except for the fast food place next door which is where we ate... the food was pretty good.

    5
    « Great Restaurant »

    After a very long road over desolate land, this place looked really civilized. We didn't stay at the hotel, but ate a great buffet style meal at their restaurant. The food was a combo of real good downhome food. It's better to go for the buffet, but order menus are available.

    3
    « Comfortable hotel that is very convenient to Bryce Canyon »

    Best Western Ruby's Inn is the largest of the hotels near to Bryce Canyon. The property is made up of the main lodge/reception/restaurant/supermarket building and a large number of single and double story buildings full of hotel rooms. Due to the fact that we were a family of 5 (2 adults and 3 children) we booked 2 adjoining rooms which was nice and convenient for us. The rooms were quite large and spacious, though somewhat dated but the beds were very comfortable. Depending on what part of the property you stay on, it can be quite a walk back to the main lodge building where all the amenities are located. It is also worth noting that many of the tour companies use Ruby's Inn and the night we were there I counted 8 coaches in the parking lot (also worth noting that on the day we stayed many of the tour groups came in all at once, making check in a bit of a chore)

    2
    « room condition »

    the room was in poor condition including problems with the shower bath stall, door, sink faucet and toilet. the rooms poorly insulated noise from rooms above and on both sides. the hotel rooms more resembled a motel 6 lower priced hotel

    4
    « Good place to eat if you're visiting Bryce Canyon National Park »

    I ate here several times while camping in the national park. The options off the menu are the best value, including the tasty pork chop and breakfast burrito. The buffet is a bit of a mess, as often is the case. There are long lines typically for breakfast and dinner, so plan to get there early.

    3
    « Not Many Choices »

    if you want to stay near the park there are only this hotel and another Best Western across the street...BW Ruby's does have everything under one roof a restaurant,super market, post office and a laundry mat...it is a little dated... since we were there in October mostly everything was closed..what I mean by everything there was 5 little tourist traps across the street...at least the gas station was open and a pizza place... the hotel room was clean and only 2 stories tall I don't think they had a elevator so you would have to carry your bags up the stairs..parking is in front of your room...the frig wasn't working but the microwave was...going there I knew there wasn't going to be many place to eat so we brought cup noodles for breakfast and made PB&J for the National Park...I didn't see any place in the park to buy food...as the lodge was closed for the winter...The Ruby's Market had everything you need to make lunches...ok sorry back to the hotel the bathroom wasn't well lite at all and one point my wife was using a headlamp in there...lol the beds were med in firmness...I have been to many hotels and I just didn't feel comfortable in there...the wifi worked great as cell service was a little spotty out there and in the park...just a heads up I punched McDonalds into my GPS and it said the nearest one was 45 miles away...you get the picture...one last thing since there wasn't many choice to eat bus loads of tourist are dropped off at the restaurant that can cause long lines

    4
    « Nice surprise! »

    Perfect place to stay near the entrance to Bryce Canyon National Park. The Inn includes a rather large gift shop where you can shop for visitor trinkets or pick up groceries for your camping trip, day hike, or road trip. You have access to gas stations and the choice of eating inside at the restaurant or a more "fast food" type option in the same parking lot. The rooms themselves are your average, older Best Western style and configuration. But, good for a one or two night stay. When I booked the room, I asked for a view that offered a little more then the parking lot. I was surprised when they said there was a "lake view" room available. Nice surprise.

    3
    « Located at the entrance of Bryce National Park »

    Great location, gift shop. Rooms are average at best, but very convenient to the park. We went to Ruby's restaurant for dinner and breakfast. If we went there again, we would find a different restaurant. Poor service and food was average. There is a lot of tourist traffic there with tour groups, etc.

    5
    « Very helpful »

    We made reservations via hotels.com Payed. And when we came in the evening to the ruby's inn there were no reservatuions and nothing was available!?, But the receptionist Garrett was very helpful. He spend may be an hour with us trying to call reservation company, organised food for us and open a pool for our daughter helped to ease the situation. He also made reservations for us in the nearest hotel. He was really trying to help us. We are very thankful to Garrett from ruby's inn.

  • 5
    « Great surprise hotel ! »

    Close to the entre of the park. Historic hotel. Nice spacious room with vieuw of a little lake. Clean and with comfortable beds. Restaurant -cafeteria - groceries - souvenirs and laundry facilities. The stores on the other side of the street where closed, that was a shame.

    4
    « Good place - just be careful about where your room is »

    Stayed for 2 nights while visiting the Bryce Canyon area. There isn't much to pick from in the area, so all in all, Ruby's Best Western is probably the best pick. The room was fine, the staff (with the exception of one woman who was the hostess in their restaurant) were all very friendly and helpful. The complex itself is quite large, and they have many amenities plus a rather large general store area with everything from touristy doo-dads to fresh produce and groceries. Unfortunately, we were placed in a room that overlooked the loading dock. The full impact of this placement did not really sink in until the next morning at 6:15am when the Budweiser truck pulled up to make its' delivery. Further deliveries followed, and continued throughout most of the day, then staff made further ruckus with moving things in and out of the building. Hint: avoid the Main Lodge anywhere near the pool which would include the rooms near the loading dock. We made our reservations in plenty of time, so this wasn't a last minute thing with a "gosh, we're booked solid, all we have is this less-than-desirable room". We didn't want to spend our time messing around with trying to get a room change, so we just sucked it up - but I was very disappointed - so beware.

    3
    « so large you could get lost trying to find your room »

    This is a huge, sprawling complex of accommodation buildings, a general store, immense restaurant and probably a few other things I missed. The room was nothing fancy - comfortable enough, and spacious and clean but the noisy fridge and neighbours' bathroom fan kept us awake a lot of the night. Some of the tiles on the bathroom floor were loose and the floor sank in a few spots. The room rate was fair given the proximity to Bryce Canyon National Park. Wifi worked well, and there was a microwave and a ( noisy) small fridge in the room.

    5
    « Beautiful Lobby! »

    I stayed one night at the Best Western Plus Bryce Canyon. The lobby of the hotel was beautiful with a magnificent fireplace as you entered. We had a room on the first floor that had easy access to our car which was parked right outside the side door. The hotel staff was friendly and service was great. The buffet breakfast was delicious with an assortment of foods and beverages. The location of the hotel was just outside the entrance to Bryce Canyon National Park.

    2
    « Greatest disappointment on American road trip »

    We were expecting to stay in a log cabin motel not a huge resort. We booked the best room available 10 months before we traveled. On arrival we were shocked by the size of the "inn" and were given a room on the ground floor right next to the rear entrance door, just down the corridor from the swimming pool and right opposite the housekeeping room.The room did have a spa bath but the view was over the car park and workshops with cars and coaches coming and going all the time. The noise from both the swimming pool and the entrance door was most annoying and the housekeeping staff were shouting to each other first thing in the morning. There does not appear to be any soundproofing between the rooms and when the adjacent rooms both next door and above were using their spa baths either first thing in the morning or late at night it sounded like they were coming through, in fact all the plumbing was very noisy. When we asked about changing rooms we were told that the hotel was fully booked. Unfortunately we were there for three nights and paying a fortune for the privilege! The restaurant was very ordinary. The hotel is very convenient for Bryce Canyon but there are other places very close by.

    5
    « Comfortable and well run »

    We stayed at Ruby's for two nights as an alternative to The Lodge in Bryce Canyon and found it an excellent choice -- it even raised my general impression of the "Best Western" brand name. The hotel (we were in the main building) was well maintained, had interesting pictures and exhibits along the hallways, and the room was clean and had all that one needed. Housekeeping did a great job. When we checked in we found there was not adequate caffeinated coffee so called and asked for some -- it was delivered with a smile in a matter of minutes. Ruby's has a monopoly on hospitality services in Bryce Canyon City, but they don't appear to take that for granted. Staff were attentive and responsive, the room had more than adequate amenities (more than many hotels we stayed at on our two week road trip), pricing was reasonable in regional context, and overall the hotel was so well run that others could learn from them (checkin was fairly easy; checkout was even easier). They know what they are doing and make it easy for the guest. Before arriving be prepared for the scale of the property (and its several sister properties, also owned by Ruby's) and that it offers everything one would need ? a gas station, a grocery store, a liquor store, a store with gifts and all one needs if camping of traveling, and several places for food. The feel resembles Las Vegas, but without the gambling. All in all, we were very pleased with our stay and we were impressed with the quality of the hotel and its staff (BTW, there is a large indoor pool and a more than sufficient exercise room). We wish the standards here were found in other hotels, especially those in a competitive market.

    4
    « Great Place »

    Stayed for one night before visiting Bryce Canyon. Very convenient location as the park is right down the street. Large cowboy and western themed resort with many buildings, laundry, restaurant, general store and a campground further down the road. Room was clean and looked out over the pond. Would definitely stay here again.

    4
    « A one-night stay »

    This hotel offers close proximity to Bryce Canyon, which was really nice for our early morning to see the sunrise. The bed was not that comfortable. The hotel restaurant did not appeal to us, so we ate at a nearby one, Ruby's Canyon, which did offer better prices. The price of this Best Western is lower that the one across the street, the Best Western Bryce Canyon.

    3
    « Okay for a night; but please not for more nights »

    We stayed at this hotel for just a night to do our trip to Bryce Canyon.The location was okay to do this trip, but I would not like to stay here for a longer time. The room was very uncomfortable and dark. Bed and shower were okay.

    3
    « Comfortable accommodations. »

    Our stay at Ruby's was fine. The room was clean and comfortable but a bit overpriced in my opinion. There was quite a long wait to check in due to a tour bus arriving right before we did, but it moved along. I thought the food at the restaurant was average, nothing to write about. When we went to our room, in a separate building to the rear of the main building, there weren't any lights on outdoors, so it felt a little unsafe. We hauled our luggage up to the second floor room in the dark. I prefer a smaller family run operation, but Ruby's was fine overall. I know they have a shuttle to Bryce which is a nice perk.

  • 4
    « Comfortable one night stay »

    Large room, very comfortable bed with standard sized pillows-none of those small pillows some hotels use. Only minutes from the trails/turnoffs in Bryce Canyon with park shuttle right across the street from the hotel. On site restaurant is a little pricey but very convenient.

    3
    « Famous Inn..needs fixing up! »

    Great location, just outside Bryce Canyon, UT. We stayed in an older out-building, not in the lodge, so perhaps those lodge-units are nicer?? Our small, but clean room was worn. No elevator. The shower went from hot to cold multiple times. Bed was soft, linens old. Good news..we had a small coffee pot, micro and fridge in the room. Wish we had known ahead of time, as we would have chosen the newer Best Western, across the street.

    4
    « 2 night Bryce stop »

    The location of Ruby's is perfect for exploring Bryce Canyon which is awesome. Rooms were clean and comfortable, the indoor pool is well equiped with plenty of towels available. The shops and restaurants were fairly expensive. Coffee making facility and fridge, but no room safe, the coffee in the rooms was tasteless and we had to buy better at the shop. All round Best Western reliability.

    5
    « Wonderful trip to the Canyons »

    When booking we wondered just what sort of an experience staying at Ruby's Best Western Plus would be. Having enjoyed two nights there recently we can say that it's a fantastic and fun place to stay. Very convenient with a nice restaurant on site(don't worry if the line seems long, they know how to handle it and you'll be seated in no time) along with a great pool area and handy shops all under one roof. Most importantly our rooms were clean, quiet and comfortable, stay here you'll enjoy it!

    3
    « Big motel - busy busy!! »

    Ruby was a genius. He foresaw the immense appeal of Bryce Canyon National Park and opened this lodging decades ago along with a large amount of land. His descendants continue to run this large facility which includes a big buffet restaurant and large gift shop/ grocery/ supply station. It's impressive the amount of guests they serve for sure. The family owns most of the attractions and businesses in town and have a lock on options as a result. I loved the large reception area with lots of great history. It's a major stop for the tour buses but the line for dinner moves quickly. This places knows how to move people through! The rooms were large and clean. Not luxury but very adequate and comfortable. Congrats Ruby on being an astute business man many years ago!

    5
    « WONDERFUL! HIGHLY RECOMMENDED! GREAT CHARACTER HOTEL! »

    This hotel was our favourite of the ten we stayed at during our USA tour. Fantastic character. Rooms were wonderful. Lots of shops. Food was reasonable. The grocery store sells cheaper Bud beer..ice available on lower ground. Staff in shops really friendly. We went to Ebenezers Dinner and Show that evening. Good fun - get there early for good seat and early dinner! Not sure if upgrade to steak worth it, as my BBQ food was wonderful and partner got a mediocre steak. Enjoy!

    3
    « One Nighter was enough for me at "Best Western Plus Ruby's Inn" »

    I was on a 16 day group tour of the National Parks, we stayed at this hotel because of it's convenient location just outside of Bryce Canyon National Park. The hotel feels more like a motel (very dated on outside and on the inside). It looks like it hasn't been remodeled since the 1970's. My room was okay, at least it was clean. The hotel does have a separate building that houses a Laundromat, which was nice since I did laundry while staying here (it would be more convenient if they had a change machine inside the Laundromat instead of having to hike over to the store to get change for the washer/dryer's---they only take quarters). It also has a large gift shop with a mini grocery store (which was where I bought stuff for dinner & breakfast). The rooms have a microwave and mini-fridge. They also have a couple of restaurants on site. The buffet didn't appeal to me because I didn't want to spend $22.00 for dinner (wasn't really that hungry). They also had a fast food place where we stopped for lunch (it was okay, nothing special). It looked like there was another Best Western just a little down the street, other than that there wasn't really much close by. I assume most people stay here because it's so close to Bryce Canyon which was spectacular!

    3
    « Close to the park, good value »

    The hotel has a good location, an ok restaurant and is overall a good value. The attached shop has great native souvenirs. The indoor pool is a good idea given the cold temperatures. The location in town is good, with many small shops across the street, so there is some stuff to do. Also it is just a 10 minutes drive from the park.

    4
    « Great place to stay »

    Stayed here while visiting Bryce Canyon NP. We stayed in Deer Lodge. The rooms were large and had microwave and fridge, two king beds, and a table and chair. Breakfast was included, but there was a long line as the hotel was full. Room was clean. There is a large gift shop and grocery, as well as a few camping supplies. Just outside the park with a nice paved trail that leads right into the park.

    3
    « A reasonable option »

    The hotel's location is great for visiting Bryce Park. The hotel itself is basic, we could hear steps from people in the room above us and loud bathroom appliances from neighboring rooms. The general store is convenient and has a wide range of useful goods.

  • 5
    « Great time at the Rubys horse motel at the rodeo grounds »

    What a great time we had. J and Dave made our stay there in our LQ horse trailer fantastic. They are dedicated Ruby people that are er pleasant. They even guided us on A ride on there day off. The facilities were good only wish they had more rv hookups. We will be back for the beautiful scenery and friendships we made.

    4
    « Reasonable option just outside the park boundary »

    We've stayed here numerous times over the years and still find this a good option if we are not staying within the park. Rooms were clean with comfortable beds but noisy closing doors. Lots of horizontal space. We often eat here and it is overpriced but ok food. Check in staff were friendly, efficient and usually this is the case. There is a swimming pool, small grocery, gift shop, and lots of activities available for this is a large operation. Several room choices are available and are competitively priced. When the park shuttle is running you can get on/off right at Rubys. Overall a good place to stay near the park with just about any service you might need readily available. This establishment has a rich history and is reflected in the literature and pictures that are available.

    3
    « Adequate, reasonably priced but.. »

    This is the only game in town for lodging and food. Never my favorite position to be in. Nonetheless, the room was clean and quiet. The heater/AC unit was not reliable or really adjustable. After trial and error we got to an Okay temperature. The main restaurant (of 2) always had a long waiting line. Food was good and not overpriced, so the barrel I felt I was over was not uncomfortable. Overall, it'll do.

    3
    « Room not cleaned »

    We stayed at Ruby's two nights. The location was convenient to Bryce but we were not happy to return to our room last night to find it had not been cleaned. The front desk wasn't very sympathetic. Given the history of this hotel I expected better.

    5
    « Chosen for it's location, nice surprise »

    We chose this hotel for it's proximity to Bryce Canyon, it was a nice surprise, it was Western themed, but didn't look tacky. The check in was simple and the staff were polite. The room was very big and clean and comfortable. There was a coffee maker in the room and free wifi. We didn't have complimentary breakfast, so brought something in the shop, which was cheaper than we thought. The onsite restaurant did a good buffet for about $22 which was very good value, the food was good and there was a good variety. Location to Bryce Canyon was superb.

    3
    « Family trip to Bryce Canyon »

    The hotel is has very interesting Western style lobby and very friendly personnel from around the world. The place was busy. I count 5-6 tour buses on their parking lot. Hotel has nice grocery and souvenir store as part of hotel. Our room was located in further most building and as result of it internet was very slow. The room was large and clean. The bathroom was clean as well. The room looks a little outdated, but it was fine for one night sleep. Typical motel style, but conveniently located near entrance to the park.

    2
    « disappointed »

    My family and I stayed here several times back in the 90's. It always had a homely, family run feel and I was looking forward to returning with my husband. Things have changed. The room smelt stale and looked grotty with wallpaper hanging off the wall. We were moved into a different room which was somewhat better. We had the breakfast buffet in the restaurant which also proved to be disappointing. The food was cold and limited. We will be going back to Bryce Canyon but will not be staying here again.

    4
    « Wow - what a busy place! »

    This hotel was fine for our last-minute accommodations to visit Bryce Canyon. The check-in person was super friendly, and handled it very well when their computer system shut down. We were disappointed that the system reboot took a long time and therefore we couldn't get a room for an hour after this happened, but it wasn't a huge deal. Be warned about the area that there aren't a lot of places to eat, particularly when you are arriving late to the area. I think even Subway closed early. The line for the on-site buffet restaurant had 50+ people in it when we arrived just a few minutes before their official "closing" time (we were told that they will accommodate all people in line prior to closing time, so that wouldn't have been a worry), but we decided to instead go the the adjacent restaurant. Wish we would've stayed for the buffet at the hotel instead! I'm not much of a souvenir type of person, but their on-site gift shop was awesome!

    2
    « Actually worse than I was expecting »

    I understood from all that I'd read that this would just be a functional stop so my expectations were low. The motel is blocks of room essentially in the middle of a parking lot. The room is small and everything is worn. The bathroom window is tinted glass with no shade, the curtains don't completely cover the window, and the front door doesn't fit properly so light poured in all night. If we had chosen this to save $ that would make sense but the price for the room here is not significantly less than other lovely properties we stayed at in southern Utah. On the plus side, the staff is pleasant. We chose proximity to the park over quality of lodging but I would make the opposite choice next time

    2
    « Okay for an overnight stay right outside the park. »

    Clean but dated room on the second floor NO ELEVATOR. Not great if you have a lot of heavy luggage with you. The tub floor is so cheap it actually bends when you step on it (I'm barely over 100 lbs). But it's adequate. However for the price the ok buffet breakfast should be included in this type of place.

  • 4
    « RV Park: The Good, The Bad, and The Ugly »

    THE GOOD: The "Bath house" has the best showers in any RV park in Utah. Absolutely outstanding. The RV Park is close to the entrance of Bryce Nat Park. THE BAD: Good luck on getting a level RV spot. Bring your levelers. Cost is $50/night to camp on dirt. THE UGLY: This is the first AAA approved location I have ever been in that won't give you a discount when you show your AAA card. Not "Good Sam" either.

    4
    « Restaurant and location are great »

    As expected it's a tourist trap considering the location just next to the entrance to the park and the limited competition. You know what to expect and the restaurant exceeded the expectations. Yes, we had to wait in line for 20 minutes but the meal was a great reward after a long day of physical exhaustion. Best buffet in a long time and not as expensive considering the logistics involved in getting supplies and labor in such a remote location. The room wasn't great and the towels from the previous guest were still behind the bathroom door, but again, putting things in perspective it's not the end of the world.

    3
    « Mixed »

    Convenient location for Bryce We felt processed rather than welcomed and were disappointed by lack of atmosphere. Other hotels we stayed in were much more friendly, even if equally big. The bed was comfortable, and the room a good size Cold pool.

    2
    « Way over priced »

    Thought, almost $200.00 a night and no free breakfast, was way too much to spend. Hotel rooms were average, noisy air conditioner, not in our room, but room above us. Disappointed, would not recommend.

    2
    « surprised, but not in a good way »

    AAA book, good through April 2017 says this hotel is priced between 70 to 150 dollars a night. I was quoted 186 for their most basic room, for two people. Upon checking into the room, I found there to be many strands of hair throughout the bathroom.

    4
    « Very nice place! »

    I recently stayed here for 1 night (wish it was for longer!) during a 2 week long National Park bus tour. Ruby's Inn is a lovely place! The room was very spacious, clean, quiet and comfortable. We ate both breakfast and dinner at Cowboy's Buffet & Steak Room right on the property and it was probably one of the best buffet's I've ever been too. The lodge lobby is really neat and they have a very nice, massive gift shop. If you're staying in the area I'd definitely recommend reserving a room at Ruby's Inn!

    3
    « Tourist Trap »

    This hotel definitely is not like other Best Western Plus hotels where I have stayed. It is an expensive budget hotel that feels like a tourist trap. First of all, it is like staying at a truck stop. Blacktop surrounds the many buildings and there are so many tour busses. Secondly, we never ate there since you would have to stand in a long line to eat their expensive buffet. Third, there were NO amenities, not even a cup of coffee in the morning and you had to wait until 7:30 to buy a cup. Finally, our room was first floor and we could hear every footstep above us. At 5:30 AM there was a constant squeaking noise for about 20 minutes from above--it stopped and then started again. When we used the shower in our room, we realized what that noise was--bathtub liner squeaks loudly whenever you move in the shower. Ruby's only positive is the convenient location to Bryce Canyon. Next time I would stay in the small town of Tropic nearby and drive a little further to get to Bryce.

    4
    « Above Average Stay »

    I have to admit I didn't know what type of room I was going to get considering it was close to a national park. But I was quite satisfied with the room we were given. Showed up early afternoon and was immediately given a room. Our room was in the Main Lodge which was better than the rooms at some of the outside compound rooms. The room was very clean a spacious. Free wifi was also available. Could not have been more pleasantly surprised.

    5
    « Great choice for Bryce Canyon »

    Ideal location for Bryce Canyon National Park visits; on-site restaurant and laundromat were helpful to us; general store has practically everything you might have forgotten; auto service directly across the street; room clean and bed very comfortable

    4
    « Location, Location, Location »

    Ruby's has the best location to have good access to Bryce National Park. It has expanded over the years and has become more commercialized. But you can't beat their location. The room was just OK. Nothing special. We could hear the people walking around in the room above us, so the construction does not provide noise proofing. The dining room was very crowded at night.

  • 3
    « Too bad it's just about the only place to stay in town! »

    While I must admit the location is convenient, this hotel and its surrounding "attractions" are about as touristy and cheesy as it gets. The room was clean, large enough, and the bed was comfortable. It was the ambiance that was lacking. The place is more suited to being an amusement park than to being a gateway to the magnificent Bryce Canyon National Park. Still, if you want to stay close to the park, you will have to pay the price both in cash and in class.

    5
    « Superb comfort and luxury »

    What a lovely, lively place this is - and with fascinating history too. Actually it is more like a town, and only a few minutes from the entrance to Bryce Canyon. In fact, there is a one-mile walk from across the road directly to the Canyon rim. Our room was in Antelope block, and was a spacious, clean, and very well-equipped room on the second floor. We could park the car just below. The room had all the usual facilities including fridge and microwave, and two large, comfortable double beds. Wifi only worked for a short time (and on reporting the fault to reception, they didn't seem to understand). However, this was not really a problem, as it was easily accessible in the main building. The latter had a luxurious and comfortable distinctive western-style reception area, surrounded by a huge shop selling everything imaginable, including groceries (presumably for the RV site), gifts and camping equipment. On the same site was a quick and cheerful diner, and across the road was Ebeneezers grill where a nightly show of cowboy songs was available (usefully it was possible to book for just the show if you didn't want the the meal). Overall, a really nice and comfortable stay - we were there two nights, but could happily have stayed a lot longer.

    4
    « Very commercialised. »

    Clean, spacious accommodation, but very commercialised. Extremely busy with coach parties, so service slow in restaurant. Massive gift shop. Convenient, but lacks character. Nice picnic area. Art gallery is worth a look. Nothing is cheap here.

    3
    « It's okay »

    Great location for Bryce Canyon NP. They have a huge and unique gift shop. You also can buy your hiking stuff inside. Very informative and responsive crew. Had nothing to complain about. Little bit pricey, but once again is about location.

    5
    « Enjoyable »

    Ruby's is certainly unique! Although there are two hotels in Bryce Ruby's was a good choice. Very welcoming and informative staff. Good size room easily accessible from the car park. The general store had just about everything you could want ranging from souvenirs to microwave meals. We opted to go to the Bar G Wrangler show rather then eating in Ruby's so can not comment on the food, but as the eating options are limited there was a queue at the restaurant from 1845.

    2
    « Yes well located but ... »

    Bryce is so well organised you don't need to stay on the door step and pay top dollar. The car park for the shuttle is opposite Ruby's so stay outside and pay less for somewhere better . Ruby's is very tired , we had an upgraded spa room it's was dingy and dark and in need of an upgrade . Don't eat there either the prices are high and standard low ,breakfast is tinned fruit ,powdered orange juice and I think the scrambled eggs where powdered as well. A small beer $5.75 you can get a large for $2.50 outside the tourist traps.

    4
    « Good Stay Nice Rooms No Free Breakfast »

    Good value for the area. Paid around $107 per night in August on a Friday. No free breakfast. Great location for Bryce NP. About a 5 min ride to the entrance. The shuttle bus will also pick you up in front of the hotel. This is a big plus because Bryce NP does not have a lot of parking. My room was nice although a little small if you have more than 2. There is a food market attached to the hotel as well as a gift shop and restaurant.

    5
    « Really loved this hotel - fascinating history! »

    We stayed at the Ruby's Inn for only one night whilst on a coach tour of California and the west coast. Wow! WHAT A PLACE RUBYS INN IS! It has everything. Superbly appointed accommodation blocks with all mod cons. A fabulous main lodge with vast double height reception lobby area. Superb big restaurant serving extremely good quality food for the price. There's a big indoor pool, a superb general store that appeared to stock absolutely anything you might need. It also has more than 200 camping pitches etc. We were really bowled over by this hotel - particularly with the history of the place and the fact it's been in the same family for 100 years this year. There is a fascinating free news paper that documents the history of the Ruby's Inn. My Wife and I fell in love with this place and wouldn't hesitate to recommend it to others. This place really captures the roots of what the area started out as way before the tourists started to visit. The Bryce Canyon is only 10 minutes drive away.

    4
    « Massive hotel »

    A great location for Bryce Canyon. The hotel is HUGE, we were in a room that was situated in the furthermost point from reception so was quiet. The room was large, clean & had 2 beds, also had microwave & fridge. Had a great deal for 2 nights with their end of summer special otherwise would have been very pricey.

    4
    « A Bryce Institution »

    I mean, it's Ruby's! Where else are you going to stay right outside the Park gate? Once your back from a day's adventure, everything is on site and right out your door. They handle an amazing number of guests everyday and they do it pretty well. Rooms are clean and comfortable. I'm not sure what more you could ask for.

  • 4
    « Ruby's Inn »

    Motel style hotel with plenty of parking. Our room was clean but dated. There is a fridge, microwave and flatscreen TV. Free wifi in your room. There are two restaraunts on site and a well stocked tourist souvenir shop. With a small grocers shop.

    2
    « Captive market = Poor quality »

    There is no other hotel near to Bryce, it's Ruby's or an even crappier motel. The common areas are ok (in a chintzy way) but rooms are really 2 star motel level - noisy, dated, poor fixtures and fittings, nothing works and you'll be scared to enter the bathrooms. It's a great setting for a Tarrantino movie. The restaurant is awful - it's school dinners. Ruby's is what I would expect from a $60 per night motel.Staying here is the price you have to pay for visiting Bryce (which is awesome) I'm down on the hotel because of the price and amenities, just don;t stay more than a night and you'll be fine. Last moan...even the convenience store is bad. Cheap, watery coffee, 'fresh' packaged food that has been sweating in it's plastic bag for 12 months since it left the factory somewhere in Nebraska. There's a whole aisle of seizure inducing cold drinks but can you find untampered orange or apple juice? Don't be ridiculous! This is america at it's very worst...playing to every bad stereotype of fat america. Which is a shame given the high volume of coach bound foreign tourists that pass through, diarizing the appalling quality standards of loud mouthed cowboys. Come on Ruby's, you can do better AND make more money in the process.

    4
    « location »

    Stayed at this hotel while visiting Bryce Canyon. It is situated in a great location for visiting the park. room was clean and came with free wi-fi. The restaurant at the hotel was good as was the breakfast but it does get very busy i would recommend staying at this hotel.

    4
    « Great Place to Stay While Visiting Bryce Canyon »

    The hotel had everything you need with a pool and spa, fitness center, free internet, and great location very close to Bryce Canyon. They have ATV rentals across the street along with a dinner and Cowboy Show. The restaurant has good food at a reasonable price.

    4
    « Caters for just about everything »

    This Best Western Hotel and the incorporated Ruby's Inn has a lot to offer. The accommodation is set out in blocks and the rooms are reasonable with the usual facilities including a fridge and microwave. The main building is themed in an american western style and features a restaurant, large general store, gift shop and indoor swimming pool. The restaurant serves a range of meals across the day and the food is plentiful and of a good quality. Across the carpark are a fast food restaurant and a laundromat. Over the road are a row of shops selling gifts, various types of rocks and ice cream. At the front of the hotel is an information kiosk where information can be obtained in respect of Bryce Canyon and the corresponding shuttle bus service which stops outside the hotel. Taking your own car into the park is not the favoured option as the National Park Service prefer people to use the shuttle bus but there are numerous car parking places in the park especially if you go early in the morning.

    4
    « Visit to Bryce Canyon and Ruby's »

    Ruby's has a lot of character and an interesting history. The location is most convenient for a visit to Bryce Canyon. The staff is extremely friendly and helpful. I had an excellent experience at Ruby's and at the national park. I would gladly return to both and I highly recommend them.

    4
    « excellent service »

    a great place to stay right out site of the park. be ready to do a lot a walking depending where your room is as it is a huge motel with many buildings. well laid out with several choices where to eat & a huge gift shop & general store in the main building, food, camping supplies & lots of gifts.

    5
    « It's all about LOCATION! »

    With very few places in Bryce Canyon this is my go to place. Located near the entrance. The hotel is clean staff is welcoming. The indoor pool and hot tub are a plus. Huge gift shop, restaurant attached and one next door. Both good. Prices were very different on online sites so SHOP

    5
    « Big and busy. »

    If you like your hotels/motels big and busy you might love this. There are many lodges, each 2 storey with multiple rooms. Nine has any sort of view. Very functional. Ours had a great bed, very comfortable. It was clean and had everything we needed. But overall it wasn't to my taste. On arrival we asked for a nice quiet room on top floor. They gave us keys and we went to see. It was indeed in a quiet block. But it was almost directly above the Ice Machine. Bl**dy noisy. We went back to ask for another, we were told the only other room was ground floor facing the (busy) road frontage. Sorry but I just didn't believe this. The place is huge! We took the Ice Machine room. We didn't eat at Ruby's. I was pleased about this as there appeared to be a queue waiting to get seated at 8pm. We got food at Bryce Canyon Lodge. Next time I would stay there too.

    4
    « Best Western Plus Ruby's Inn »

    Enjoyed our stay at Ruby's Inn. No complaints with room - roomy, comfortable bed and pillows. Shuttle picks you up right in front of hotel to take you into Park. Nice restaurant with reasonable prices considering where you are and what other options are available. Our only complaint is breakfast is not included in room rate. This is a large facility with lots of rooms so there were a lot of tour buses with people from different countries staying here also but never had any problems in getting a seat in the restaurant or on the shuttle which runs often. Would definitely stay here again.

  • 5
    « Clean rooms. Close to Bryce Canyon »

    We were staying inSt George, but wanted to be closer to Bryce Canyon for a night. We checked in and had dinner at the hotel. Was pretty good. Also had breakfast the next morning before we headed out to hike. Great location.

    2
    « Barely 2 stars »

    This is one of the only games in town and there is very little competition so this place is packed. The rooms are basic and the cleaning is sub standard, hair in the tub and bath floor. Half of the lights don't work.

    4
    « great location »

    This hotel is located perfectly for going sightseeing in Bryce canyon. Hotel front desk staff was friendly and helpful. Restaurant buffet breakfast had basic but good food. Foldaway bed was a little thin. springs were very noticeable but if your tired, you'll fall away anyway. Don't arrive after 10pm as most places will be closed.

    4
    « Busy hotel »

    Upon our arrival there was already a long queue at check in, which shows how popular this hotel is. It is situated very close (5mns) to Bryce Canyon. There is an indoor pool, a huge shop with souvenirs and food, a photo shop etc etc Our room was on the ground floor, clean. There is a rodeo site nearby which is really a lot of fun, tickets are sold at the hotel.

    4
    « Great location »

    Loved the location and the hotel was very clean. Room had everything you would need and bed was very comfy. Limited restaurant choices. Restaurant inside hotel food was not good and the service was terrible. More food options less than 10 minutes away, definitely worth the drive.

    3
    « It's ok to be fair !!! »

    We stayed here for just one night as part of our honeymoon. It's ok, room was tidy, a bit noisy as we were ground floor, but ok. The staff were a bit grumpy on check in but ok. It is very conveniently located for Bryce Canyon, but the whole area seems to be owned by the same family/business. You can tell this, as everywhere you go it's very same-same. The restaurant; the shops over the road- it's just all a bit like you're stuck with no choice. It's worth 3 stars but if you're looking for something nice and special before or after your trip to the canyon, you may want to travel a bit further.

    3
    « Okay... »

    We stayed here for 1 night. It was okay... They have everything in the general store and the cowboy theme is good. But the food was not so good and it was in the middle of nowhere. So not much fun to spend time over there.... The hotel staff was very nice though!

    3
    « They Paved Paradise And Put Up A Parking Lot »

    Stayed here before during a previous visit ? so knew what to expect. Ruby's is a typical and popular stop for Bryce Canyon overnighters & bus tours. With the amount of people, cars, and buses coming and going, it feels almost like a shopping mall sometimes. However, it does have a shuttle service (to cut down on traffic) that takes you to Bryce Canyon National Park and that was our reason for staying there (the shuttle stops early in October). The food at Ruby's restaurant is quite good. Service (both at check-in and at the restaurant) ranges from automaton-friendly to sometimes lackadaisical, but that's the pitfalls of tourist trap locales like this one, I guess. The motel & Inn sits on a gigantic parking lot - more like a truck stop really; devoid of any aesthetics - no landscaping, trees, flowers, shrubbery, or Native American influence to be seen anywhere; except for the lobby/reception area and requisite gift shops. As the song goes, "They paved paradise and put up a parking lot," and it's everywhere you look: you're having a nice meal in the restaurant - and you look out at a parking lot. The motel rooms face the parking lot. The main entrance - is on a parking lot (complete with gas station pumps). The gift shop at Ruby's ? you guessed it ? exits onto the parking lot. Ruby's is quite simply, the most unappealing place we stayed during our tour of the Southwest.

    2
    « Outdated and unclean rooms »

    Luckily my husband and I only spent one night here as we were touring the state's national parks. We paid over $200 for a standard motel style room. The carpet and bathroom were dirty. I had to clean dead bugs off the bathroom floor. I needed to take a shower after a long day of hiking and the water temperature couldn't get regulated. I was either freezing cold or too hot. Unfortunately there aren't many options in this area but this one was bad.

    4
    « Ruby's Inn is it! »

    Stayed at Ruby's recently on a tour...clean rooms...general store had everything you need...food was okay...Texas Dave's wagon ride was great fun!! Dave shared his poems and stories about the area with us. The location of the hotel is fantastic...just a couple of minutes from Bryce Canyon!!

  • 4
    « Extortionate Prices for Average & Tired Rooms »

    This place appears to have the entire entrance location of Bryce Canyon as a Monopoly and you pay for it. The service is cold at best and the room was musty and tired. We booked via a 3rd party so perhaps they save the better rooms for those who book direct.

    4
    « Good breakfast! »

    Stayed at the Canyon overnight and went looking for a quick and cheap breakfast the next morning. It is rather a cavernous place, but the Ruby's staff were polite and friendly. Our order was dealt with quickly and the food arrived without much delay. Eggs, toast, bacon in good portions; all were freshly cooked and tasty, but if we had to be picky, the coffee was a bit watery. Prices reasonable and we left satisfied with the experience!

    5
    « Close to Bryce NP »

    Very close and convenient to explore Bryce NP. Just hop on a shuttle bus, no need to drive and look for parking. Also, get off at one shuttle stop, hike to another, and get on the next shuttle stop. Don't have to loop around. The general store has almost everything else if you forget to pack. Good restaurant around.

    4
    « The Mighty Five Trip »

    Great Location - Reasonable prices. This is the second time staying in this hotel and I would do it again. Hotel was able to accommodate a handicap room in the last minute. This was really appreciated! Bryce shuttle stop is right in front of hotel and this is very convenient!

    4
    « Huge Place! »

    Pretty decent place, nice table & chairs if you want to eat in the room. Nice size sink/counter area. Very close to the park & all the services you can want. The only thing we didn't care for was the next door neighbors partying (in front of our door) till late at night.

    5
    « Great Location »

    This BW location is directly across the street from the BW Grand Hotel at half the price. No free breakfast. Bryce Canyon NP is 5 minutes away. Great location. Not a lot of food options away from the 2 hotel sites. Eat 2 diners and one breakfast at Fosters Family restaurant which is 5 minutes down the road. My room was very nice. Outside entrance. Plenty of parking.

    3
    « Convenient but showing its age »

    Simple basic accommodation. Nothing fancy but clean and functional. Rooms are large. Fridge and microwave worked just fine. Ruby's has really cornered the market here. They run the only restaurants, store, etc, which is not necessarily a bad thing - just not a lot of choice. The hotel is very close to the park entrance, which is great. For the price we were satisfied. Just don't over pay and know it isn't fancy, but functional.

    5
    « MOTORCYCLE TRIP TO BRYCE CANYON »

    My husband, I and another couple stayed at Rubys Inn while we visited Bryce Canyon. We were surprised at how big the hotel was and how it efficient it was. We arrived early and thought we would have to wait hours for check in, but because our room was ready, they let us check in 3 hours early. Traveling on motorcycles it was great to have the gift shops and restaurants right there and the option to take the free bus ride thru the canyon. Ruby's offers many different things to do while you stay. We opted to take the horse drawn wagon ride to the rim of the canyon. IT WAS SO MUCH FUN. Texas Dave hitched up his team of horses, Dolly and Daisy and told us cowboy poems all the way out the rim of the canyon. Once at the canyon, he was shared his knowledge about the canyon and let us walk the trails to take lots of pictures and played photographer for those who wanted pictures with the wagon and horses. Some of us even got a lesson on how to sit in the drivers seat and lead the team of horse and for that we got a keepsake pin. I would highly recommend Ruby's Inn to everyone.

    4
    « Road trip »

    Love the view, room, location, restaurant! Beautiful lodge, and I loved sitting outside at night on the balcony watching the stars with my husband. My adult children and I loved the pool..so reading to sit by the pool and look at the magnificent view!

    3
    « Rooms are just okay »

    We booked the two-bedroom suite. I may not have checked closely enough, but a two-bedroom suite is one bedroom with two beds (you walk into this bedroom) and then another somewhat small bedroom with a bed and a sink/mirror. There is one bathroom off the bedroom with the two beds. No separate bathroom for the other bedroom. There is a door separating the two bedrooms. There isn't a sitting area. I would classify it as an average room in all aspects. It was quiet. Not a lot of room for more than a one-night stay. It was close to the park. And, there was shuttle service. It is a very large hotel. We arrived on a Friday. There was no chance to check in before 3 p.m. Definitely an older décor, etc. So, a place to sleep. Just not a lot above average. Not a lot in this area. We did eat at Foster's. The food was good. The prime rib was great. The service was excellent.

  • 1
    « Horrendous »

    OMG go see Bryce Canyon and LEAVE! The worst place ever! You are a prisoner here! Nothing to do but go to their store and eat there food. Woke up at 6 am and decided to go drink coffee. Nothing opens till 6:30 then u have to stand in line with 100 people to get into restaurant to get coffee! Even better they have espresso but wait the machine is broke! The room....a joke. We are Diamond members we got upgraded to a king spa suite by the pool! This is a room withe bathroom that is so small the sink is in the room. The jacuzzi tub is big enough for a little person not 2. If someone did their honeymoon here. I AM TRULY SORRY! Like I said see Bryce Hike and move on.

    2
    « Nothing like I expected! »

    My visit started with a rude front desk agent. While I was checking in, my husband thought he left his wallet in a restaurant that we visited two hours prior. I asked the front desk agent that if it was possible to cancel if he did leave his wallet 2 hours away. She responded very snarky that I could not cancel because we were now checked in. She then held the keys and I had to get back in a huge line to retrieve them once we discovered that my husband just left his wallet in the car. The room was just ok. The bed was comfortable, but the bathroom was super old. There was very slow service at the restaurant and the restaurant ran out of items on their menu.

    5
    « Bryce Canyon stay »

    I looked forward to staying here; was not disappointed and wish we could've stayed longer. One could park their car and not need it for their stay. The shuttle through the Park is right at the door, food and stores are in the building, other activities are with a few hundred feet, and the main building has a huge pool, laundry, etc. The food in the restaurant was delicious too. Would stay again in a heartbeat. Sunrise in the Park is beautiful too.

    5
    « great stay »

    Travelling around for 3 weeks in the western part of the US we normally stay in 5 star hotels with prices 300 dollars and up. This was my second visit this year at the Ruby's and given the low price this is a very nice place. The breakfast is nothing special but the dinner buffet is very good for the price. But what makes this hotel is the charming building specially the cozy lobby and of course the location near Bryce. Compared to Best Western hotels in California this place has at least a personality and a soul. A place to remember and good value for the money.

    4
    « Lots to see and do »

    We stayed in a room in the lake view section (?) around the back. Room was a bit small but was nicely decorated in a western style. Beds were comfortable. Location was perfect lots of shops and attractions close by. The gift shop was amazing, a lot of quality made items and gifts for sale. A section for those speciality camping and hiking items on your list.

    4
    « Very convient »

    Nice location for entry into Bryce NP. Clean rooms,good food and all the conviences in one location. Stayed in the motel area. They have campground,tepees and a luxury hotel in and around our location. About three miles from NP entrance. Could not have asked for more. Would highly recommend.

    4
    « A Behive of Tourists »

    This hotel is a behive of travellers from around the globe. The spirit is good and it has what it takes from being in a place of tourism only. It is ideally located for exploring Bryce Canyon which is of of nature's absolutely top wonders, on the level of the Grand Canyon.

    4
    « close to Bryce Canyon »

    Liked the king sized beds for the room, made it much better than queen. Also liked the two sinks, one inside with shower/toilet and another out so that multiple people can get ready. Stairwell wasn't lite up good enough for some people. Overall good place to stay for the money. All of us did get hot thru the night and were not sure what that was from, it was in the 40s outside and we had the air on, not the heat.

    3
    « Great location, hotel just ok »

    I booked a room on Hotwire. I wanted something close to the park. Everything else was a far drive. It was a very basic motel room. I was there just to sleep hike the park, but there are lots of various activities you can sign up for. Not a lot of food options in the vicinity so I ended up dining in the restaurant. Not a place if you are looking to eat healthy. All you can eat buffet was all comfort food. Looked like there were lots of options. I chose to just to the soup and salad buffet which was just ok. Because of the great location, I still would stay here again.

    4
    « Ruby's Inn »

    We were extremely pleased with our room and location at Ruby's Inn, but found the restaurant extremely disappointing. Excellent food can be found on Highway 12 at The Pines and Fosters for prime rib. The shuttle pickup for Bryce Canyon at Ruby's Inn was also very convenient. General Store is nice.

  • 4
    « Utah National Parks »

    Very nice motel! Loved the sheets and the firm mattress. The room was large and clean. The towels were plush. The room had a coffee maker, microwave, refrigerator and large flat screen TV. The motel is located just north of the Bryce Canyon National Park entrance. The facility is quite large with campgrounds and cabins. It had a large indoor pool, hot tub and outdoor pool. The connecting restaurant had good food at an average price. We traveled with our small dog which incurred a $20 pet fee.

    4
    « Giving it a 4 because of location »

    Stayed here before, but at the end of the season, most everything was closed, but could see what a big busy place it is during full season. It is indeed busy and VERY noisy, especially if you are up front like we are, the maintenance area is behind us and they start making noise pretty early. So ask for a room in the back and if you don't want to get up early make sure you use the do not disturb as housekeeping starts knocking on the door here pretty early too. It is still a neat place, I think they pretty much own most of the town, but it is here for tourists and certainly charges tourist prices for everything. But you drive a couple of miles up the street and are in Bryce Park, so very convenient.

    4
    « Location, Location, Location....!!! »

    Best Western Plus Rubys Inn in conveniently located and is less than 2 minutes drive from entrance of Bryce Canyon National Park. The place is modeled like a resort, with various buildings on the property. Due to this there can be delays during check in. We stayed at the Elks Lodge. The room was clean and had all the basic amenities including microwave and refrigerator. The check-in staff was pleasant, cordial and very helpful.The hotel does not provide complimentary breakfast. Breakfast is available at the steakhouse. Hotel also has an indoor pool, which we did not use. Recommended, if you are looking for a safe and clean place to stay near the canyon while visiting Bryce Canyon National Park...!!

    2
    « Good location, bad service! »

    The hotel itself is okay, the room was comfy and the location is perfect for visiting Bryce Canyon (well, you don't have many other choices...) but beware - the service is bad! A few days after staying here we noticed they charged us twice on our credit card, we called and they told us that there's nothing they can do and we have to sort it out with booking.com - we then called booking.com and they're still trying to sort it out because the hotel insists we booked two rooms which we absolutely didn't! Beware and check your credit card when staying here!

    3
    « Good location, lack of attention to details »

    Great location, clean hotel, decent food most of the time a little pricey for the value received. Make sure you know if you room is located near hotel service areas-(utility room/ loading dock :-( Good food in the buffet restaurant as long as your don't catch them changing out between lunch to dinner menu items.

    4
    « Great stay for the price! Nice "western" feel! »

    My husband, two teenage boys and I stayed at Ruby's Inn for a brief 2 day stay in Bryce Canyon over the summer of 2015. (A little late on writing my reviews.) We were on the road for a total of 2 weeks and tried to keep our lodging within a reasonable budget so we could spend on other excursions, etc. This location fit in our budget and the reviews online read well. We were pleasantly surprised at the cleanliness and the quality of service for the price. The property design gave a retro and slightly western feel to the first stop on our 2 week trip. It is by no means a luxury hotel, but is definitely worth the stay. And you absolutely can not beat the location in relation to Bryce Canyon. We would definitely choose to stay here for a trip back to Bryce in the future.

    4
    « The only place to stay in Bryce City »

    This is literally the only place to stay in Bryce City as seems like Ruby's owns the whole town! This is a huge Best Western and typical of the chain. Rooms is good sized, clean and comfortable. Hotel has a huge gift shop such that it feels the shopping could be more important than the hotel. The indoor swimming pool is good size with towels provided. We didn't make it to the outdoor one as it is a quarter mile down the road in the campsite. Breakfast is not included, unlike in most best westerns. We ate in the on site restaurant, which was fine and reasonable price. Again though. Not much choice as it is all owned by Ruby's. It is expensive for what it is but you are paying for the location. We had a nice stay. I noticed another best western up the road which seems to be an extension of the original Ruby's. I would probably choose to stay in Ruby's due to the history of the place. It is about. 10 minute drive from Bryce Canyon. Plenty of free in-site parking.

    5
    « Great Experience, Great Location »

    We stayed 3 nights at Ruby's Inn and it was a wonderful stay! The room was nice sized and very clean. The bathroom has a shower, toilet and sink and just outside the bathroom is another sink and mirror, makes getting ready in the morning very easy when there is two of you. The bed was comfy! There was a flat screen TV, nice big closet for your clothes, etc. and a fridge. The property has a Restaurant and the food was very good, nice and clean. The price is reasonable and worth the stay.

    1
    « Very disappointed with service and quality at the shop and resturant »

    We didn't stay here but did use the store, where we were overcharged (unfortunately we did not realise until after we had left). We also had supper here, there were pluses and minuses. I ordered a medium steak, when I cut into it it bleed and looked just like my son's steaks (they had ordered rare and medium rare). My daughter ordered the vegaterian pasta which should have included vegetables, however it appeared to be a tomato sauce with no other obvious vegtables. We discussed complaining but felt it would dismissed as the server appeared overworked and then vanish for quite a while. We had only eaten a main course each, so we're surprised to discover the bill was about the same as the dinner we had had the pervious night at Bryce lodge (which included starters, a dessert, main courses and wine).

    4
    « Best Western Plus Ruby's Inn »

    Best Western Plus Ruby's Inn is conveniently located near the entrance of Bryce Canyon National Park. There is continual shuttle service that stops right at Ruby's Inn and various points of interest within the park. It runs continuously every 10-15 minutes making it a very easy way to travel within the park. The amenities at the inn make it a really nice place to stay. The only issue was that I think my bed was broken down as after two nights I could hardly move. However, my granddaughter said her be was very comfortable.

  • 3
    « Comfortable with excellent location »

    We stayed here as part of a 2 day tour to Bryce and Zion. A sprawling log cabin-themed travellers inn with an excellent location close to Bryce Canyon. Shuttle bus stops right outside the inn and has a very well equipped general store and gift shop/ gallery. Clean and spacious rooms with very comfortable beds and lots of towels - great.! Not so great is the poor front desk service - my shower had no running water upon arrival and the reaction at front desk was both indifferent and unapologetic. The maintenance guys were super quick to fix the problem - so thanks to them we could enjoy a welcome hot shower after a cold and wet hike thru the canyon. Overall the inn was good value for money and seems popular with local holiday makers and overseas tour groups.

    4
    « Nice place to stay--Can't beat the location »

    This is a great place to stay, with nice rooms and a number of amenities. They have also built more rooms since the previous time we were there. The best point is the location, only a few miles outside of Bryce Canyon National Park. The park shuttle stop is just across the street, if you prefer not to drive. We noticed there are other businesses around now too, since the area became a city a couple years ago. A newer Best Western has been built across the street, with significantly higher rates. There are various restaurants--pricey as is typical near national parks, but the food is good and the service friendly & efficient. There is a large and well-stocked general store & gift shop, laundromat, pool & hot tubs, and access to tours. We had free wifi in our room that seemed quite adequate for our needs. There was a big-screen HD TV, where we enjoyed watching the Olympics in the evenings. Our room also had an efficient little fridge and a microwave, hair dryer, coffee maker etc. One thing I noticed was that there was an outside stairway to get to our room--not a problem--but it wasn't lighted, which was inconvenient for my elderly Mom who was staying with us.

    3
    « Location is the selling point »

    Very large motel, almost a "Family Destination" It has a large general store, laundry room, family "suites", etc. Get your picture in old fashioned western wear or an old time jail, visit an ice cream parlor; all across the street. Reminded me of traveling in the 60's. The rooms are sorely in need of updating and repairs - peeling paint, tub clogged up, some windows won't close or lock (and were wide open when we checked in). LOTS of tour busses and, interestingly, lots of Italians. Even some of the signs were in Italian. For the adults, there is a state liquor store at reception, nice, since you are in Utah. It is right next to the entrance to Bryce, so you can't beat the location. It would be budget priced, I'm sure, if it was further away from the canyon. You can also catch the shuttle right at the hotel. There is a brand new Best Western across the street that might be a better choice for those without kids.

    2
    « No need for repeat business in this location - and it shows »

    Stayed 2 nights in early August 2016 in a 2-bedroom suite with husband and 3 teenage sons. We stayed in 12 different hotels (or park lodges) during our 25 day road trip and this one was the worst by quite a long way - other than for the location. The hotel looked quite exciting and bustling as we arrived - old cowboy/ranch styling, and it certainly appears that the public areas are fairly well maintained. The laundry was useful and reasonably priced and the indoor pool was good. However, our rooms (in the Ponderosa block) were basic, tired, poorly maintained, noisy air con and strangely dark and gloomy, although functional enough. The whole place is further let down though by the diabolical and over-priced eating options. The small grocery was full of puzzled Europeans looking for something remotely healthy to eat - a massive missed opportunity for the management of the place (remember, most of your visitors are not used to eating burgers and ribs at every meal). There were almost no prices on the so-called fresh food in the grocery store either. I did ask someone who was filling shelves for the price of something and was told he had no idea. He also agreed that it was unhelpful not to have prices - I suspect it is done on purpose to stop buyers being put off. However, it really is a captured market as there is nowhere else to go to shop or eat unless you are prepared for a fairly long drive. It is only when we were driving away and filled up with gas as the gas station opposite that we discovered that the gas station store is fairly well-stocked and markedly cheaper than the hotel general store opposite! We shared a couple of ridiculously expensive pizzas at the Diner one night, had a stupidly expensive breakfast at the main restaurant one morning and resorted to buying frozen stuff in the grocery store to microwave for breakfast and dinner on the second evening/morning (there are microwaves in the rooms as well as in the store). The hotel clearly has cornered the marked as the most convenient location to Bryce and has no need to attract repeat business, so there is no need to make an effort. My advise is to stay inside the park in a park lodge if you are able to. If not, stay at the more modern Best Western opposite Ruby's Inn - not that I looked inside, but it couldn't have been worse surely!

    3
    « Very Average »

    This is a serviceable motel with a good location near Bryce. The room we had was reasonably clean but was pretty dated. Very crowded with lots of tourist buses. The general store has a good selection of food, which we used for breakfast. Pool and exercise room are pretty run down (broken entrance doors, machines out of order). Overall, adequate, but not a great value for the price we paid.

    3
    « Bites »

    Okay room, but woke up both mornings covered with bites. Not sue where they came from as I didn't see any mosquitos in the room and I didn't go outside. Worrisome. Long waits to check in and check out. The conference staff were AMAZING. They were responsive and helpful. Very different than the front desk staff.

    3
    « In 'Ruby's Inn,' Utah - nice spot to stay between Bryce and the North Rim »

    This little historic spot is a clear and engaging point to stay when seeing Bryce Canyon. Ruby's Inn is a town name now, I believe. The two Best Western hotels there are fine: one is across the main street from the other at Ruby's Inn restaurant and shops. We stayed at the one across the street from the shops, nice and quiet at night. When we were there, the main outdoor pool was closed: only the whirlpool was open until a certain date in May. They also had a little fitness center. So, due to the specific national park opening dates, be sure to check if you're interested in what amenities are available when you plan to be there and when the parks are open. (On a cold mid-May afternoon, the whirlpool was wonderful - don't miss it.)

    4
    « Good Location »

    We enjoyed our stay at Ruby's Inn. The room was pretty average, however they beds were very comfortable, the room was clean and the location was great to the park. The decor in the Inn is country western and a neat change from a typical Best Western hotel. We would stay there again.

    4
    « Big, bustling hotel »

    Lots of people arriving, but dealt with efficiently and lots of information given. Comfortable bed and all facilities needed. Small gym. Large indoor pool, but it's very cold, the hot tub was always busy!! There was an outside pool, but it was a long walk from the hotel and really for the RV park. Would have been nice to have had an outside pool for the hotel. If you cross the large road outside and walk towards Ebenezer's Barn there is a path off to the left with a 1 mile walk to a quiet part of the canyon no-one seems to go to. Lovely pine forest walk nearby, which is used by the horse-riding people, but was quiet in the morning for a run. Evening buffet was very good and reasonable, but go early. It opens at 6.30 and by 7pm there is a queue.

    4
    « great place to start your bryce canyon tour »

    you don't go here for the luxury but, more because of the history. rooms are clean and okay and basic but all you need. its a motel type of setting. the grounds are nice with there own little village ranging from campgrounds , restaurants , dinner shows and even a rodeo. check in was quick. we did had the buffet dinner which was good.

  • 2
    « Not worth the stay »

    Location and convenience are great but that's about it. Very close to the canyon which seems great but the hotel itself is not near that. The restaurant in the hotel was overpriced and the food was mediocre. The room itself was nothing nice it was okay at best until we found a nice big Salamander in our room. We called the front desk and they sent someone down to take it away, but still concerned about what else could be in there. The bathroom was dirty and was dated. Would not stay here again but it is in a good location.

    3
    « Large, busy, expensive but well situated complex »

    My wife and I were driving across the USA from Boston to Los Angeles with a bulldog and wanted to take in Bryce Canyon. Having left it relatively late to book at the height of the tourist season there were few dog friendly accommodation options open to us for the night in question, and we knew that we were booking into a large complex (i.e. motel type accommodation, camp site, shop, liquor store, restaurants, laundry, petrol (gas) filling station). Also catering with a dog was limited and the noisy restaurants were uninviting; we bought a sandwich and bottle of wine for supper. Our room was on the first (i.e upper) floor which was not ideal guests with dogs and was not available until post 16.00. In fact we registered in the afternoon and claimed our room in the evening, which was fine. Breakfast, was not included in our room tariff, which we thought was expensive as were the shop prices. Overall it was great to visit the canyon and staying at this large, busy complex was the means for us to do so. The hotel and camp-ground are ideally situated for visiting the canyon.

    2
    « Would not stay here again »

    Although the room was very large, and it was nice to have 2 king beds, it wasn't worth it because of the strong odor in the room. It gave me a headache and kept me awake all night. I couldn't wait to check out to get some fresh air! WIsh I would have chosen one of the other hotels in the same area.

    3
    « Novelty Experience »

    When we reserved the teepee, we knew we were getting a teepee. For $40/night, I hoped it would be cleaner and maybe provide a cot or two. It was really fun to stay in, but for the price, I wish there was more to it. At night, the temperatures dropped very low and the teepee got cold, very cold. The location was ideal. Access to the restaurant, general store an free showers was nice. But, everything was packed full of people at all hours.

    3
    « Rip off »

    This hotel is huge and touristy. Everything is over priced and run down. The front desk employees are bored and disinterested. Our room was a motel grade level with falling apart lamp shades and views of the restaurant parking lot. Book in advance and get a cabin 15 miles away from the park entrance. You will be glad you did.

    3
    « Enjoyed our stay here »

    Our family of four stayed here one night. The rooms are motel style in a long row. The beds were comfortable and the room was supplied with coffee maker, fridge and microwave. Two bathroom sinks, one en suite. Desk, office chair and armchair. Nearby is a complex with supermarket, reception, booking office for tours and restaurant. I needed to go to reception to get wifi for my Kindle. The best part of our stay was going to the Ebenezer Dinner and show nearby. A cowboy evening with cowboy food and singing.

    3
    « Nice but expensive »

    Best Western Ruby's Inn is a pretty good hotel/inn but very expensive. The biggest positive about it is the close proximity to the Bryce Canyon National Park. The big negative is the high rates per night.

    3
    « Busy, commercialised, impersonal »

    Nothing wrong with this place if you like being a tourist. Just too touristy for us. Over-priced food which didn't look very good. I can't even recall what the room looked like! Plenty of facilities including a well stocked food and gift shop, laundry, buffet style restaurant, small western "town". We really didn't want to eat dinner here as the buffet didn't look great and the restaurant was over-priced. We drove into Bryce Canyon and ate a the Lodge which was lovely. Good location.

    1
    « The worst hotel ever !!!! »

    On our arrival we were 20 mins early prior to the stated check in time of 4 pm . The Asian girl whom at the front desk was extremely unpleasant to us whist taking our details , this took approximately 10 minutes . We were told to come back at 4pm for the keys ??? Why I don't know as when we did get the keys and got to our room and opened the door , we were hit by a very strong musty smell along with no toilet paper in the bathroom. The room was disgusting and very dated . We were reluctant to even sleep in the beds as they looked unchanged from the previous occupants . The so buffet restaurant was also disgusting and over priced . The food was unlike anything we had ever experienced before and the table staff were almost toying with us laughing at our expense . We had booked a two night stay and on our second day our vehicle had broken down and was to be recovered at 2 am . My wife and I went down to the front desk to enquire where there would be anyone at the desk at this time . My wife asked this question to the same Asian girl that served our arrival , was interrupted by her frowning and tutting in an uncouth manner ,saying what do you want I,m busy and can't be dealing with you right now. I could not believe what had just been said to us by just trying to ask a simple question. The level of service is diabolical and you should try to avoid this hotel at any cost. We will not be returning any time soon and will be making a formal complaint regarding this certain individual . And for you reading this who run the hotel, she was working on Sunday 21 September and finished her shift at 7:45 pm . Unbelievable .!!!

    3
    « Great Location but disappointing accommodation. »

    Stayed one night at Ruby's Inn on a road trip to Bryce Canyon and Monument Valley. The check in area is fine and check in was efficient, we where allocated a cabin room, which was tiered, shabby, damp and smelled of mildew. After complaining we where offered breakfast vouchers for next morning as we where told there where no other rooms available. There is another Best Western hotel approx 400 mts across the road which looks more modern and inviting. The Ruby's Inn was just about acceptable for a 1 night stay over, if you are visiting Bryce Canyon I would suggest the other Best Western hotel would be a better option.

  • 2
    « disappointing quality »

    I understand that there are not many alternatives near the Bryce Canyon entrance but next time a while look for an alternative. Room was outdated and absolutely not properly maintained. Dust was every present (see photo) and quite some stains on the carpet. The shower was not working properly as only cold water would be available for the first 5 minutes, than followed by extremely hot water. We were exhausted after a days trip and waiting at reception for quite some time to complain. However dozens of people were in fornt of us and we just accepted as we were only staying for one night and wanted to get out of there asap. For Dinner we went to Bryce Canyon Pines restaurant just a couple of miles away. (which was great!).

    4
    « Nearest Sleep/Dine Option outside the national park »

    Ruby's has been going since 1916 when the Syrett family built a tourist lodge for the visitors to Bryce Canyon. Its now some operation, with several motel style lodges, some two storey all with parking places dotted around the main lodge building which is constructed in typical rustic style with wood beamed ceilings. There are plenty of facilities, an indoor pool, restaurant for breakfast lunch and dinner, a laundromat, gift shop and across the road you have numerous gift shops, and a nightly rodeo. Great for families. Rooms are very spacious, especially the two-king-bed ones. Great WiFi in rooms, bathrooms clean with two sinks and beds MOST comfortable. Air con worked well although Bryce is at high elevation so nights are cool even in August.

    3
    « Nice hotel »

    The room was comfortable and clean. The service was appropriate. We were disappointed at the restaurant since they include a 15% tip even if you choose for the buffet (so the waiter just bring you the drinks while you serve yourself). But the place is nice and it's a good option if you're traveling this area.

    4
    « Nice option »

    This lodge is large and it is just at at entrance of the magnificent bryce national park. I strongly suggest you to sleep 2 nights at bryce to dedicate an entire day to hike, which is really awesome because the temperature there is pleasant. You can dine in front to the hotel in a barn&grill (there is a cowboy show that starts at 8.30 - so you have to arrive earlier, at 9.15 it closes). Otherwise you can dine in the lodge. There is the opportunity to eat bbq or there is a large buffet where you can prepare a good salad. Search for The waiter David, he is so kind (and cheer him on my-behalf!!!) The room is very large, with the microwave and the fridge. The lodge is managed by the family of the founder (it was opened in 190X). Enjoy bryce!

    3
    « Okay »

    We are a family of five and we were happy with the large size of the room. There were two king sized beds, which is nice, but they charge $25 for a cot! This was so ridiculous (our hotel in Zion gave us a cot for free) that we ended up putting three people in one of the king-sized beds rather than get stiffed on the cot. The wifi worked well. The hair dryer in the room didn't work, and it took around 30 minutes and 3 phone calls to get a new one, which also didn't work. It seems that one person owns the whole town; the only place to eat breakfast is the Ruby's Inn buffet, which we didn't want because we didn't want to spend all that money for a bowl of oatmeal or a bagel (we're not big breakfast eaters). This was annoying. Wish we booked early enough to stay at the Bryce Canyon Lodge, but this was okay if you're just looking for a place to sleep.

    4
    « Limited choice so go with it »

    Firstly, there is very limited choice in Bryce so wherever you go, you're going to end up staying at one of Ruby's places. They own the whole area! This seemed the best value option before booking and after our stay, I'd still agree with that. This is a big complex consisting of several separate blocks of accommodations. Compared with most "hotels" this is faceless and devoid of any character whatsoever as you are always going to be a long way from the hub of things. On a positive note, we stayed for a few nights while we explored Bryce Canyon and it was more than adequate for our needs. It is a bit of a strange experience staying here because everything locally is run by the same Company. It's almost like an old fashioned UK holiday camp feeling. There's nothing wrong with staying here and for sure if we ever go back to Bryce Canyon, we'd stay here without any worries. Because there is no other choice really, just accept whatever isn't quite right and enjoy your stay. It'll be fine!

    3
    « Not a Best Western "Plus" standard hotel but it was okay. »

    Spent 2 nights in Ruby's as most people appear to do while visiting Bryce Canyon. The other choice is the Best Western Grand Hotel but it was very expensive (stayed there in 2010 at a much more reasonable price for that time) Yes, Ruby's has everything..shops, restaurants, grocery store, tours etc. But....the trouble is that Ruby's own everything too and they have the monopoly on prices especially in the grocery store. They don't have any competition in the area. However, I will say that the restaurant was very good value especially for dinner. We chose the buffet on both nights ($22.95 each) and there was a great variety of food on offer...as much as one wanted! There was a queue on both evenings to get into the restaurant (it's extremely busy in high season) but it moved quickly and staff had a good system going for getting people seated and served quickly. We didn't use the restaurant for breakfast or lunch. We relied on the grocery store for breakfast and lunch supplies and it wasn't good especially for breakfast. We ended up eating sweet pastries. Yes, there was bread and cereals but only in large packs and not suitable for a couple who only want provisions for one or two meals. (We were touring and other hotels we stayed in did provide breakfast). Our room was on the second floor of the Ponderosa building and it was motel style. The room was large with two Queen beds but it was so dark...mustard/brown wallpaper and bed covers. Why do some hotels choose such dark and dreary colours? There was little or no light in the room (window was small too) and we ended up leaving the door open at times to allow some light into the room. I refuse to use electric lights during daylight hours if I can avoid it! There were two sinks and the bathroom was okay...nothing special. We had two basic armchairs that were okay too but not comfortable for long periods when we had to sit out a thunderstorm. This as mentioned above is not "plus" standard and doesn't compare to other BW hotels we have stayed in. Housekeeping was rushed and sloppy too..beds were badly made up with the covers thrown on to the bed and our bins weren't emptied either. Would I stay here again?...probably, yes, as it was convenient and served our purpose and there's nowhere else to stay within reason.

    4
    « Conveniently Located »

    It is conveniently located outside of Bryce Canyon National Park. As the only business very close to the park, everything is expensive, but I expected that. I was able to get a first floor room because of my elderly mother. There was an available restaurant, gas station, shops, and laundry facility. Overall I was satisfied with my stay at this place.

    3
    « Nice place but really bad staff... »

    The hotel is charming, accomodations are good. On the bad side: staff is really not friendly (most of the time they ignore you or you feel like you are not welcome: - reception at front desk: the first question asked is not your name but just to provide a credit card...(I mentionned my name, the woman said,'just give me your credit card') - horse desk: the guy was not frinedly, feeling like I was not welcome to ask questions for a horse ride. - general store: the guy was talking with some else and ignored me... Additonal comment: quality of bed is not good. Do not plan to sleep 2 persons in the same bed, you won't sleep.

    1
    « a poor idea of service »

    do you know an Hotel where is possible to book a room for 5 people, and not to get a bed for the 5? It is BW+Ruby's Inn at Bryce Canyon if you accept (how do differently where you arrive in the evening) a surcharge of 25$ (plus taxes), you get a camping bed in which is possible to count any metal part, but to sleep confortably. Do not imagine the bed will be installed. You get it at the room d it is up to you to move the furnitures to do it. When it comes dark in the room, you turn on the lights, and awake therefore a squadron of flies, as if you were cows in stables. Lovely. Add that you can follow easily every movement of your upper neighbours during the night, especially if they have decided to sleep later then you, or to leave earlier in the morning. If you are lucky (we were...), they do both. to sum up, you will have far better to book in another poace

  • 5
    « Hotel has everything! »

    This hotel complex has everything that you could possibly want. There is a restaurant, grocery store, liquor store, pool, etc. The lobby and grocery store are a hunters dream with stuffed mountain lions to ram racks, elk, and everything in between. The grocery store has anything you could possibly want or need. The rooms are clean and well appointed. The food in the restaurant is very good. You may have a wait depending upon the time that you arrive. It is worth the wait. We especially loved the rodeo. If you have a chance to see it definitely attend. We are glad we did! Would recommend staying here to all.

    5
    « Crazy cute rest stop »

    When in Bryce visit this inn. Little train, horse back riding little stores and shopping. Eat at the inn. Great food and service. Clean efficient rooms and comphy beds. Great setting in the mountains indoor pool. Work out place not so great, but plenty of places to walk at sunrise or sunset

    5
    « Fantastic trailer camping spot »

    Great "launchpad" to visit Bryce Canyon. Pull throughs and beautiful surroundings. Our trailer is a thirty footer and this was an ideal spot for us. Granted we came during the off season so I'm sure this place is fully booked during the summertime.

    4
    « Winter getaway »

    This hotel is very large with most rooms opening to the outside. It was pretty stormy while we're were there but very cozy. The rooms were very clean and comfortable with the typical amenities. The restaurant was kind of expensive but well worth the price.

    4
    « Very impressed! »

    Tried and tried to get a room at Bryce Canyon Lodge to no avail due to all booked up. Chose Ruby's as a back up but was very very impressed. Super nice log style buildings were clean and modern. Bed was comfy and room had everything we needed including microwave to heat up pizza for breakfast. We checked out the pizza place at Rubys but were unimpressed with the offerings so headed up the road a bit to the tiny town of Tropic to The Pizza Place. Even though we got there moments before close 9 pm)it was no problem. We were promptly seated and served. Back at Ruby's we browsed the gift shop and clerk was so helpful but not pushy. Also the grocery store had plenty of options for a quick breakfasts he next morning. This is the closest hotel not on park property. Check in was quick and smooth. Would def stay here if I am lucky enough to go to Bryce Canyon again. Oh a tip: sunrise point is not the best place to view the sunrise. Check out Inspiration Point or Bryce Point instead. You won't regret it!

    5
    « Sweet and easy »

    Didn't have to book the campsite. Plenty of space to set up camp with ample room between sites. Accessible to water spouts throughout and numerous numbers of clean shower stales with no time limit. Price is decent at $28/night.

    4
    « Multi-purpose installation - but we liked it! »

    As a lot of other reviewers already wrote - this is a huge place. But overall we were very happy with the rooms, the pool, the spacious parking, the location immediately at the road to Bryce, the restaurant, the general store and gift shop etc. etc. we clearly recommend it!

    4
    « very convenience »

    The hotel location is very close if you plan to visit BRYCE canyon national park (2 minute drive from the park entrance). We stayed at a room not in the main building and the parking was next to the room. The only "bad" thing I can say on this hotel the it is , not convenience to walk up the stairs if you have a lot of baggage (ask for low level room). The room is like all Best Western hotels, very comfortable.

    5
    « Lovely place »

    A great base for the Bryce Canyon, loads to do and excellent facilities. The inn has everything you could need from groceries to gifts. It also has a good swimming pool and launderette. Easy check out and friendly staff. Highly recommended, oh and a nice ice cream and cookie shop across the road.

    4
    « Really Good Hotel Close to Bryce Canyon »

    The rooms were very well appointed and very clean and comfortable. In the reception the is a state liquor store but the reception seems to be continually busy so it can be quite a wait to get served at the liquor store. There is a restaurant on-site but we did not use it. There is a really good shop selling curios snacks etc.

  • 3
    « hard to define »

    Did not find this Best Western to be as nice or offer what I am used to at other Best Western Hotels It felt like a camping out experience, room was old-ish & kind of sparse, however, great for families, a busy area that offers all you need for outdoor activities...clean, pool, fitness center

    4
    « Average Room, Very Good Breakfast, Would Recommend for All Staying At Bryce »

    Ruby's is a fairly average hotel but I would recommend staying here if you're coming to Bryce for two reasons 1) Everything in the town is run by Ruby's or associated with it somehow and staying at the hotel is convenient to everything in the town- the restaurant, general store, and even post office are all inside Ruby's; and 2) Lack of other places to stay in Bryce. Our family stayed at Ruby's for three nights. The hotel is really the town in itself yet the accommodations are equal yo your average Best Western. Though I recommend staying here, be aware of a few things 1) Wifi is very slow, except for on the lobby 2) housekeeping comes by as early as 7 in the morning if you do not put the Do Not Disturb sign out 3) The air in the entire hotel, especially the rooms, is quite dry- woke up with super chapped lips and a raspy throat each morning. However these problems were all minor. The bad Wifi was an annoyance but since we were staying in the main building we just went down to the lobby to use it where it worked fine. The rooms are actually fairly updated and the bed was comfortable with updated bedding. The bathroom was small but clean and with a nice shower head in our room which looked new. The breakfast at the restaurant was also good and though our whole family ordered off he menu, the breakfast buffet looked popular and had a lot of options. The blueberry pancakes were quite tasty and be sure to order a side of ham steak if you order from the menu. So overall, an above average experience but an average hotel as far as your room accommodations. Recommend to all coming to Bryce.

    3
    « Middle class hotel near Bryce Canyon »

    Big complex with hotel, camping and a big shop. The room has enough space but is old. We slept on the second floor and all the time you think that you will end on the first floor. Beds are reasanoble. Airco makes a lot of noice. Positive point, you are in 5 minutes in national park Bryce Canyon.

    4
    « Ruby's Bryce Canyon »

    Great location next to Bryce Canyon National park. Shuttle bus to park available. Room 2 beds, ground floor, adjacent to back door and parking lot with handicap parking places by door. Parking lot entrance Door required room key for entry for security No breakfast included Room had microwave and refrigerator

    5
    « Bryce Canyon visit »

    All basic needs were met. Restaurant sandwiches should contain more than one slice of meat in them. Service was most efficient. Shuttle service in and out of Park was most convenient and always prompt. Rooms and area were very clean as was the indoor pool.

    4
    « Comfy yet gloomy »

    A satisfactory stay and the bed was comfy and the room clean. However the room was not without its downsides. There was an unusual smell of smoke in the room which I got used to but was irritating initially. The room was also gloomy due to the dark paint on the wall. It is however located conveniently next to a mini mart and restaurants.

    4
    « Overnight stopover »

    Typical best western inn. Rooms are clean and roomy. Plenty of space for 3 people. As it was out of season most of the shops were closed. Only the shops in the hotel were open. Staff pleasant and courteous. Recommend

    3
    « Good but not supper »

    We expend one night in this hotel. Confortable as most of the room in the States, but nothing over the average (only the amenities). Big buffet for dinner around 25 bucks. It has a big indoor swimming pool. Breakfast buffet is not so good. Closed to the Bryce canyon.

    5
    « Clean and roomy »

    My husband, son and I were put up in the Ponderosa Lodge Building, it was a large room with two queen beds, a 42 inch flat screen TV, a table, a desk and two chairs, a bigger frig than in other hotels, a microwave, two sinks in the room and clean. The beds were comfortable and the housekeeping great, my family would return to the room early and it would be clean and ready for us to rest before dinner. They have a general store, post office, places to eat (we ate at a place few miles down the road); you don't have to go far for what you want or need. They have a laundry with $2.00 wash and $2.00 dry, not sure how long it takes we washed at the previous hotel. They have about eight washers and just as many dryers, rare in hotels (usually only one). They have a campground next door to the hotel and a lake and you can stay in tepees or cabins. They offer bike rentals, tours and horseback rides. Check the national park for the bus tours offered. The park is so beautiful and large you need at the very least two days (wish we stayed longer, we are on a 30 day vacation/national parks). We were spoiled our room was so comfortable my husband and son were happy to come in early. The grounds are well kept and beautiful, just as I remember it from two years ago. The hotel is very close to the park (1 mile) and is an affordable option to staying in the park. We have been here several times and we will return the staff efficient and friendly.

    2
    « Very disappointing for the price »

    Although Bryce Canyon City is ideally situated on the doorstep of the stunning Bryce Canyon national park, Ruby's Inn is over priced and poor. We stayed for two nights in May and could only access lukewarm water from the shower. We complained to reception and expected it to be sorted for the second evening. It was still lukewarm! On arriving home in the UK I complained by email, but despite sending two emails I never received an acknowledgement. Of all the motels we stayed in while doing the Grand Circle, Ruby's was the grottiest yet the most expensive. They appear to rely on their location and are complacent over standards. Having said that, I found their restaurant staff very helpful in advising me on a gluten-free menu.

  • 5
    « Gorgeous canyon with hoodoos »

    Ruby's is conveniently located by Bryce Canyon. Although the building is newer, the original Ruby's, owned by the same family all these years was built in the early 1900's. Accommodations are fine, food is fine, canyon is superb.

    4
    « Value for money: clean, good location, wide variety of services »

    The Best Western in Bryce is everything it needs to be: it's very close to Bryce Canyon National park, it's clean, it has a swimming pool, a laundry facility, a supermarket, restaurants, etc. Mind you: it is big. We were a bit apprehensive when going there, as the reviews were very mixed. As long as you don't expect a 5 star facility, you will do fine. The rooms are real motel style: you literally drive up to the front door. It has the 90's motel atmoshpere that you find in the movies where the hero or the villain needs to hide out..... The check in and hotel staff are very friendly and effective: we called in the morning with the request to have rooms next to each other with connecting doors and this was promptly organized. Only down side: a bit noisy. You don't hear voices from the other rooms, but you do here them walking around if you are on the ground floor.

    2
    « Nice location and not well mantained hotel »

    The hotel is located very close to the National Park but the rooms are relatively old and their level of maintenance and cleanness is low. The price that we paid for the room does not match its quality.

    5
    « Would have stayed longer »

    This is a hotel I would have stayed longer. Friendly reception, great room with all the amenities, and a 24/7 laundry mat. The only remark can be made that the house keeping was very early. The fast food restaurant makes good pizza.

    4
    « Great accommodation with services »

    Accommodation is very comfortable and Rubys has a good general store, big souvenir shop, restaurant and a takeaway restaurant nearby. It was much bigger than I expected and caters for large numbers. Great for families. Excellent laundry facilities too.

    4
    « Just About the Only Game in Town in the Winter »

    We were on the last couple of days of a 2 week southwest road trip and weren't sure where we would wind up each night, so didn't make reservations anywhere for the 2nd week. I called Ruby's when we knew we would make it to Bryce by the end of the day and was able to get a dog friendly room. That being said, the room was clean, but very average, small and in need of refurbishing. The main reason I gave a very good rating is that Ruby's has just about anything you would need and is extremely convenient to the park. We were there early April and the hotel restaurant, other than the park lodge restaurant, was the only game in town for dining. There are some others in the immediate vicinity that are open during the main tourist season. The food was good enough and priced about right for what they offered. The buffet was a little pricey, but then most buffets are. Breakfast was very good and the service at both dinner and breakfast was fast and friendly.

    5
    « Great Place to stay »

    This kinda lodge was great. Centrally locates in the middle of a national park and had a comfortable surrounding and beautiful sceneries. Ideal location to take a rest after exploring both Zion National Park and Bryce Canyon. A pleasant surprise to the exterior of this place, very nice and charming.

    5
    « Lots Of Fun and Comfort »

    Very clean rooms. Reasonable price. Nice, clean pool and hot tub..Great entertainment available. Helpful staff. The only suggestion is that the front desk personnel do not have a clear understanding of locally available......better phone menu..... Great overall value...

    3
    « Convenient for Bryce Canyon »

    This is a very convenient place to stay for Bryce Canyon. You're on the main road into the park and the complex has great shopping whether you need a cowboy outfit, or to stock up on provisions. There's a Buffet in the main part of the hotel that's open from early until reasonably late, or a Diner if you just want a burger or pizza. We were given a King Suite with In-Room Spa which wasn't quite as grand as it sounds (jacuzzi and sink in the bedroom, shower and toilet in a cupboard in the corner). It had a fridge, microwave and decent TV, but ours was near the swimming pool so we had a lot of noise until the pool closed. This was then replaced by everyone coming and going as we were also next to the block entrance. The staff were great, the lodge is different and we had a good time, but we had nicer accommodation and access to the same facilities at the Best Western Plus Bryce Canyon Grand on the other side of the highway.

    4
    « Bryce Canyon stopover »

    Stayed in Ruby's for only 1 night while visiting Bryce Canyon which was spectacular especially at sunrise and sunset. The hotel is really a Motel where you can park right outside your door which is very convenient.The rooms are very clean with all amenities, microwave , fridge nice towels and toiletries.Rubys is spread over quite an area with a small train taking guests to their Wild West show. We had very limited time here so can't comment on all the amenities there is a restaurant but we chose to eat in their fast food outlet which was perfectly acceptable .There is a large well stocked gift shop and store for food,drinks and camping supplies,only downside was a very rude member of staff when enquiring about a shirt size but all in all a nice place to stay when visiting Bryce.

  • 5
    « Feeling of the West »

    I enjoyed our short stay in Ruby´s Inn very much. There is so much to do. Buffet meals are delicious. We liked the gallery of Indian arts and when you cross the street you can experience feeling of the western movies. You can watch Rodeo show or listen to country music while having dinner. You can buy interesting gifts in the Rock shop or ride on the horse to the edge of the Bryce Canyon. It is an excellent place for a short rest on your journey through all the canyons.

    3
    « Nice location but... »

    Just minutes from Bryce Canyon Rubey's Inn has everything but that's the problem. It seems like the family that helped make the canyon famous is determined to maximize their profits even if that means creating a tourist trap, one-stop shopping but without quality or character. We were kept up by people walking in the room above us and got tired of the food pretty quickly.

    1
    « Horrid, then more horrid. A money-grinding monopoly in Bryce Canyon City »

    Upon check-in we were told to drive to the 5th out-building. The room we received was for handicapped people. It was similar to a hospital room. The mechanism on the door and the key-card lock was inoperable, which involved 3 trips back to the check-in desk. The shift manager was completely unsympathetic, and even commented, "I'm sorry you're having a problem" The maintenance personnel they sent to look at the door was rude to my wife. Avoid this hotel if you can (problem is it's the only one in this particular location adjacent to the park, and they seem to know that they have no competition)

    4
    « One night stay »

    Nice place and close to Bryce Canyon. It rained while we were here, so we were not able to enjoy all of the activities that were near the facility, such as horseback riding, etc. There was a nice laundry facility that we were able to take advantage of. They have a great general store where we found everything we needed and more!

    3
    « On the way to Bryce Canypn »

    On the way to Bryce Canyon, my wife and I and our 7 yr old Grandson decided to stay at Ruby's Best Western motel. This place has been in existence for many decades and It has a very appealing exterior. However, for the price I wouldn't recommend staying there. The standard room is very pricey and just OK. We were on the last leg of a two week car trip and decided to treat ourselves to what we thought was an upscale overnight stay. Well, the only thing that was upscale was the pricing of virtually everything. I expect to pay well for good accommodations and food, but this was not the case. Ruby's is a very nice looking place and offers pretty much everything that you could want but at exorbitant prices.

    5
    « Beautifully Dark Sky »

    Awesome spot and way dark at night. The canyon is a treasure but the unexpected delights like owls and stars made it a memorable experience. The restaurant is a great breakfast. While not free it's worth it and fun. The cowboy theatre across the street was a lot of laughs and a real deal western experience.

    4
    « Exceeded my expectations »

    After reading some reviews on this site I was nervous about the quality of our room. My concerns turned out to be unnecessary. We stayed in a spacious family suite (2 king beds in the Deer Lodge building). We could not have been happier. We had plenty of room. The bathroom was large. We had a nice fridge and microwave. The room was so big the remote control would not turn on the TV from the opposite side of the room. The room was a little bit worn but nothing to worry about. Beds were comfortable. Only issue was the noise from the room above us but we would have rather had a ground floor room due to no elevators. The entire complex is huge and lacks charm (surrounded by asphalt parking lots with no landscaping). Still, the proximity to their grocery store, shuttle service, and laundry facilities made it worth it. Indoor pool was nice but it the water was freezing cold so we did not stay in the pool.

    3
    « Bryce Canyon trip »

    If you don't stay in the park then Rubys is about the closest you can get. A piece of Americabilia it seems to be a legend. If you don't stay at least check it out. The rooms are clean and simple. Easy to get to the park so why not stay there for the convenience factor. One of those places that you can say I've been to Rubys.

    4
    « Very touristy, closest to Bryce »

    We enjoyed our stay at the Ruby's Inn, but it is far more "touristy" than the places we have stayed at the other national parks. it was cool to hear all of the languages of the guests though. It is nice because there is a restaurant, a grocery store, laundry facility, all on site. The store is quite pricey, but very convenient, but be careful not to buy things that need too much cooking because you only have a fridge and microwave in the room. The pool is indoors, there are pool towels available, the pool is open until 10pm. Our room was right across from the pool and we did not have any issue with noise. Do not count on doing laundry here, I tried and less than half of the machines were working and there was a line for the few that were. The room was comfortable, actually had quite a bit of space. You can't really beat the location with regards to proximity to Bryce - and I really think that Bryce is one of the very best of the National Parks, it is so awesome.

    2
    « Nope »

    Hotel is a large property with separate motel type lodges, broken off from the main lodge. Rooms were very plain and standard. I was expecting a little bit more personality and comfort considering this was the ?world famous Ruby's Inn.? A/C ran constantly and never cooled the room. We ended up opening the window to cool things down. Indoor pool was very cold according to my kids and not enjoyable. I would not stay again.

  • 4
    « A lot of history »

    Since the Bryce Canyon Lodge was out of my price range, Ruby's was the next best & it turned out to be a very convenient place to see Bryce Canyon because of its location. The Ruby family has cornered the market on helping the traveler get the most out of their Bryce experience, its a HUGE operation and not necessary to look anywhere else. Our room was spacious and clean. Only thumbs down is there is no coin change machine in the laundry room & one needs to walk to the grocery store to get quarters to do a wash.

    4
    « The best place to stay in Bryce Canyon City »

    Short of actually being in the park, this is the best place to stay for visiting Bryce Canyon. The free shuttle bus stops right in front. Terrific restaurant with great service. We only stayed one night but were very satisfied. Our only quibble was that our room was somewhat far away from the main lodge section, but it is a pretty big place and very popular. Recommended !

    3
    « Good Location, Avergae Stay »

    I thought the location was very nice. Beautiful canyons all around but the rooms were weird. I thought they were unpleasant and dark. We didn't even have a TV remote in our room. Food was very good and the ATV ride was great!

    4
    « Fun place »

    There is not much around the area, so the Ruby family went out of the way to make sure you have a good time after visiting Bryce Canyon. They have a dinner theater with cowboy singers, a nice buffet, a rodeo, airplane site seeing, horseback riding and wagon rides. J and Dave were very informative on the ride. They brought us to a beautiful place at the rim.

    2
    « Supply and Demand at its finest! »

    This hotel is a perfect example of supply and demand. Huge demand and this is literally the only choice in the Bryce Canyon area. This is not a modern Best Western and is over-priced for the amenities offered. It does not offer the wonderful beds and pillows that Best Western is known for and the rooms are modest at best. However, it is very convenient to the entrance of Bryce Canyon, just minutes away and with a shuttle stop right in front. You are able to buy passes to the park right there as well. The desk staff were wonderful, very friendly and helpful. There is a general store that has food plus souvenirs, etc. All in all, it served our purposes but with a price tag you would prefer not to pay for the room you got.

    3
    « Ruby's is a Very Nice Hotel, but it is a bit Tired, not Sure if there is Better in the Area »

    We stayed at Ruby's for 2 nights in July 2016. We stayed in the main lodge. The lobby and staff are very nice. The corridors to the rooms are very tired and the rooms themselves could use redecorating or just better decorating. There is an indoor pool that people enjoy, but the smell permeates the corridors(there are ways to fix this, but ts takes reworking the pool gutters, which I doubt they want to do). The location is very convenient to Bryce, only a minute by car from the gates. The real problem is that the family that owns Ruby's owns most the town so you are sort of stuck in "their vision" of what you should be doing when you are not at the park. We were at Zion before Bryce and no business in Zion pretends you are in the old west, but you really cannot escape that when in site of anything around Ruby's. THat can be fun, but it has its limits. My only genuine criticism is that the restaurant is only OK(and that is stretching it) and there aren't better choices around. Outside of Zion, you can get a really great meal in a nice setting with a nice bottle of wine and sit and relax. No one with real taste would say that you could do that at or near Ruby's. One last point is that there are no actually good views from this hotel. The street might be the best view, our room overlooked a large maintenance yard at the rear.

    4
    « Great location »

    Great location with easy access to Bryce Canyon. Everything in this location is pricey, but worth the experience at Bryce. Rooms are good, but ours smelled like disenfectant that was overwhelming Don't expect great views Ours overlooked the parking lot and the laundry/ maintenance yard

    3
    « convenient for visiting Bryce canyon »

    This place is very convenient to visit the beautiful Bryce canyon park. The room was basic but showed signs of being a bit worn out. There could have been more effort made to keep the floor clean. No continental breakfast. The bed was average but after hiking the canyon felt good.

    1
    « Awful! »

    This is basically a theme park, and I had prepared myself for the over-commercialization. However, the hotel room was unsatisfactory and the staff response to my complaint was unacceptable. First, the parking lot right outside my room had been replaced the previous day. My room reeked of hot tar and it was difficult to breathe. I called the front desk and asked to be moved, but was told they were sold out. I asked what the options were and they said there were no options, but not to worry because "they said the tar smell isn't harmful". I asked if there were rooms at the other Best Western and there were not. Again, I asked for options and was told there were none. Not even a discount on breakfast or something - anything - to make up for a really bad room experience. Beyond that, the tv receiver wasn't working and we called about that. The woman said "I'll have someone check it" and HUNG UP on my husband. The tv guy came and said it hadn't been working since the previous week. Furthermore, there was a layer of dust covering he bed, nightstand, lamps, etc. that just did not convey cleanliness. Made me question if anything else had been cleaned recently. Overall, Bryce Canyon is really lovely but next time I will go to Bryce Canyon Pines, just a few miles down the road and with the best casual restaurant I've been to in a long time. I will tell everyone I know to steer clear of Ruby's Inn.

    5
    « Best location for entering Bryce National PRk »

    Great Service! We flew into Bryce airport and they have a free shuttle to Ruby's Inn. The driver let us check into our room and then drove us right to our room to unload our luggage. Enjoyed the rodeo at night, fun evening, This is the place to stay when visiting Bryce

  • 3
    « Log Cabin Experience at Bryce Canyon »

    We booked our trip late and took one night at Ruby's because it was available. The staff is very nice but the accommodations are very rustic. It reminded me of a log cabin -- very woodsy. We had a nice view of a lake. But for some reason they had decided to repave the parking lot during the high tourist season and the work on the lot started early, meaning everyone had to move their cars early and their was lots of noise. Speaking of which, they have those noisy bathroom fans that you can't turn off. On the positive side, they have a nice breakfast buffet. And it's close to Bryce Canyon.

    4
    « Like this place! »

    Rubys Inn has everything you need all in one area! Check in fast...large clean room...bed comfortable...very close to Bryce Canyon! The dinner buffet was very good but breakfast buffet didn't look good so ordered off the menu...note very cold in dining area bring a sweater. They even had 4th of July fireworks!

    5
    « Fantastic visit to Bryce Canyon & Ruby's Inn »

    We love Bryce Canyon Nat'l park and enjoy staying at Ruby's Inn. Very convenient to the park, and there are many interesting things to enjoy at Ruby's with the general store, gift shop, art gallery, and ice cream shop across the road. Plenty of parking, and the room was very satisfactory. There's lots of people enjoying the hotel including families, and many international visitors.

    3
    « Bryce Canyon is a must see, and where you stay isn't the focus »

    This is a huge hotel, so if you're looking for a personalized experience, this is not the place for it. Shockingly, I did not find the staff (hotel not the restaurant) to be very welcoming/friendly. They offer a pool, a gift shop, a grocery store and a restaurant (2) on-site, and directly across the street are these cute little shops. The restaurant staff were all very friendly and accommodating, but the food left much to be desired. The real plus about this hotel is location location location.

    3
    « Bryce Canyon Hotel »

    Not much options to stay close to the beautifull Bryce Canyon, good hotel but nothing special. The pools look bigger on picture then in real and are a little smelly. Pitty that they don't offer complimentary breakfast compared to many other Best Westerns in the USA.

    3
    « Ok place to sleep »

    There is nothing wrong with this hotel, but there is nothing "wow" about it either. Normal seized 2 queen bedroom. Rather large fridge. The indoor pool smells chloor a lot! Not nice be there. This one has towels. The outdoor pool has no towels. Outdoor Spa was dirty. The outdoor pool is rather small. The photo on the website shows the pool from the absolute best angle. (Good photographing) Dinner and breakfast at the hotel restaurant are ok. There is a large grocery and souvenir shop in the hotel. Best point of the hotel is its location at the entrance of the Bryce National Park

    2
    « Disappointed »

    My expectations were high for this hotel because it's the center point for anything touristy in Bryce. I went with my spouse and two kids and got stuck in a room that was tiny with one king bed. We had an air mattress but the room was so tiny that we had to stack other furniture on top of each other to make room for it. My sister, who booked the same type of room, got a king bed, and a big living room with a couch bed and a nice armchair. It looked updated and nice where ours looked rundown and old. We also got stuck next to a fast food restaurant where traffic was constant and smelled like grease all the time. The housekeeping never left anymore shampoo after the first night (we stayed for three) and never bothered to come by the second day. Maybe she decided it wasn't worth it since the room was so crowded. There is a little store but it is expensive, $8 for a box of Frosted Flakes but the restaurant is actually ok, at least the breakfast was. The only good thing about this hotel was the location to Bryce Canyon but that doesn't make me ever want to stay here again.

    5
    « Quality +++++ »

    This was a very nice experience staying in this Hotel. Very clean, a lot of extras thrown in that I didn't expect. I would highly recommend this Hotel to anyone wishing to spend some time in Bryce Canyon City.

    3
    « Great location »

    We stayed her for two nights while visiting Bryce Canyon. Very convenient to the park, great shuttle to take you back and forth. Room was fine, a little stuffy but beds were comfortable. General store was fun as were the little shops across the street. Great ice cream!

    3
    « Stay in Bryce Canyon National Park »

    We tried to book in the park too late. Call as early as possible! We ended up at the Best Western Ruby's Inn. No bones about it this is a motel with a zillion rooms. It was decent, no frills and in the town only a few places to eat which we heard were not very good. Bryce National Park is beautiful! Stay in the park!

  • 2
    « Location is only plus »

    If all you are looking for is a place to lay your head near Bryce NP, then Ruby's is okay. If however you wish to have lights that work, a tv that turns on or a fridge that cools, then look again. We stayed here for two nights and loved its proximity to Bryce and thought both the restaurant and general store were decent. The service and room itself were terrible. The night we checked in we informed them of the room's issues and were assured they'd be fixed the following day. Nope. Nothing. But they're so busy with tourists they don't care. Too bad. It has so much potential!

    4
    « Just Fine »

    We were visiting Bryce Canyon and stayed here for an evening. It was clean and well kept. We stayed all the way in the back unit looking into a parking lot and retention pond but we are more concerned about the comfort and cleanliness inside the room. The AC worked (big requirement for us) and again.....well kept. Considering this is really the only game in town it was just fine. There is a pool, big gift shop, and ice cream shop across the road for the kids at night. This is just fine for long days at Bryce when all you want is a reliable, clean place to rest and spend the night.

    4
    « Clean, interesting and friendly »

    My wife and I were road tripping and stayed at Ruby's for a night. It is a really neat place. The hotel itself is unique and fun. Our room was clean and comfortable. My wife's suggestion for the ladies is to bring your own blow dryer. The one in our room sounded like a chain-saw and barely blew out air. Other than that, it was a great stay.

    2
    « No complimentary breakfast. Not so clean. Did not feel like a BW plus »

    We thought all BW Inns offer complimentary breakfast. This is the first one we stayed at did not offer. We found it surprising. The room was altitude small and average. If I could, it was 2 1/2 stars. Bed a little uncomfortable and carpet was not very clean. It did not feel like a BW Plus but a 2 star motel.

    2
    « Really disappointing. »

    The pictures are totally misleading. The carpet on the outdoor steps is frayed and dirty. The picture window to our room was broken glass held together by masking tape. The furniture was chipped. It was was clean, but very very tired. And since we were very very tired, it was an okay place to sleep. Unhelpful front desk. No one could answer any questions. The breakfast fruit they served was spoiled. Down the road a bit, for more than half the price, we got a gorgeous cabin in Tropic -- Bryce Canyon Inn. With an amazing coffee shop too. Skip this Rubys tourist trap!

    4
    « Fun Place »

    Ruby's is very close to Bryce Canyon. The rooms are spacious but could use another bathroom in the suites with two rooms. The beds were comfortable. Everything was clean. The breakfast buffet was good and at a reasonable price. The gift shop and store are an added bonus for travelers.

    3
    « Unbeatable Location, however Standards Slipping »

    Fantastic spot, just 20 minutes bike ride from Bryce National Oark, which is a must-see location. The hotel appears attractive online & in the brochure highlighting all the features but they seem to have underlying infrastructure and service issues. The young woman in reception wasn't that knowledgeable (didn't know the answers to a couple of basic questions) and her accent didn't help. The gym is tidy but pretty basic with a few bits of equipment and no dumbbells. Temperature was really cold and the aircon really loud all 3 mornings I was there. Plus no drinking tap or water bottle refiller; the gym TV was on the BYU channel & was loud but no way of turning it off or down. Lastly, the gym towels were pretty worn... The swimming pool looks good, however the smell of pool chlorine permeates the hallways throughout the main guest room area. It's a noxious gas, too, so I think they need more ventilation... Our room was in the main block and the walls and door were obviously not hotel-quality: noisy from above and from one side and a lot of noise from the hallway. Late arrivals at 11pm above then kids running down the hall at 5am woke us both times. The room bath had spa fittings but these did not work and there no in-room manual. (We didn't bother raising it to reception...) The room was really clean but 2 mornings the empty toilet roll and tissue box weren't replaced. Assume no-one checks the cleaners work. The General Store was really well stocked with touristy items and camping gear but some of the grocery items were way overpriced. Tiny cans of fish for $2; boxes of breakfast cereals $9; some chocolate bars twice the price of supermarkets. BYO food is our suggestion. The two eateries we tried were the main buffet - quality was not too bad & our server was great, too, and the Diner in the separate building which was fast and nutritious. Overall an OK stay but it appears they are resting on their laurels & letting things deteriorate. Disappointing.

    2
    « Best western plus? I don't think so »

    Stayed here in July-I have stayed at BW +before and always found them perfectly fine-this on however seems stuck in 1968. The furniture is tired and the room stinks of smoke, which is ironic since I had to sign a "no smoking" contract. The room rounds out with a weak a/c and a tub that squeaks. It is "motel" style outdoor room and while there is not much choice here (Ruby's diner, Ruby's steakhouse, Ruby's shoppes) there were a few newer places I should have looked at. I will be talking to BW since they advise the 'Pluses" all should offer a hot breakfast and this seems to be the only one that does not.

    4
    « Convenient location when visiting Bryce Canyon National Park »

    I stayed at Ruby's Inn, Best Western Plus for two nights while exploring Bryce Canyon National Park. I stayed in the main lodge which had interior access to rooms, however there are additional free standing buildings (lodges) on the property. The main building has an elevator but I am not sure about the out buildings, even though they are two stories with exterior entries to rooms. My room on the second floor, consisted of two queen beds, a table with two chairs, mini-fridge and microwave. I found the accommodations to be clean and comfortable. In the main building there is an indoor pool, restaurant with buffet, large lobby area and a few shops. Unlike most Best Western's breakfast is not included in the price of the room, but Ruby's does offer a breakfast buffet at a cost. Ample parking is provided, and the hotel provides a shuttle into the park. Parking within the park is quite limited, so the shuttle might be a good choice. All in all, it was a decent stay; but I consider it a bit overpriced, but I guess you pay for the convenience and location.

    3
    « Great Location, Okay Hotel »

    There aren't a lot of options so close to Bryce Canyon (the entrance is a couple of minutes up the road and it is maybe a 5 minute drive to Inspiration Point). The hotel itself is nothing special, however it is clean and comfortable and worked for a one night stay. For the location alone, I would recommend it as it was perfect for easy access to the park for sunset and sunrise viewing. The hotel is spread across multiple different buildings. So when you check in, leave your luggage in the car as you will be given a map to drive to your room. I was in the "Lake View Lodge" (although my room did not have a lake view and overlooked parking). The buildings are all two story motel style. If you are on the second floor, be prepared to carry your luggage up the stairs. I helped an older couple bring the luggage down the next morning, so if you have mobility issues or heavy suitcases, I recommend making a special request for a ground floor room. I had a double queen - it was small, a little dated, but comfortable. I had to move some furniture around to be able to open my bag. My only note is that housekeeping had not removed a used towel hanging from a hook from the prior guest, but otherwise the room and bathroom were both clean. The bath/shower seemed old as it was very creaky in the floor and I could hear my next door neighbor's do the same when they showered. The room has a fridge, microwave and coffee machine. The ice machine at our end of the building was not working. There was a drinks vending machine in our building. The free wifi was a little slow, but not too bad given the location. The BW Ruby Inn has a couple of dining options and a large gift store which sells groceries, including fresh fruit and vegetables, as well as sandwiches and frozen meals. They had a fairly good selection of groceries and are also catering for the RV/camping crowd who are onsite. There is a large laundromat on site, however I did not visit it.

  • 3
    « Great Location, Dated but Clean, Spacious, Rooms! »

    We stayed in Lakeview Lodge, and were treated to a view of the lake. The front staff is friendly and can answer all questions. We were allowed an early check-in, which we greatly appreciated. We were on the bottom floor and had 2 queen beds. Decor is outdated, but the beds were comfortable, and there was a refrigeratator. The dinner buffet is overpriced as the food is mediocre. Dinner buffet for 2 with drinks was over $60. for mediocre food. I should have just ordered the salad bar and soup, as the salad bar was superb! While the breakfast buffet was more affordable, adding more fresh fruit would be appreciated. Ruby's has the corner market in this area.

    4
    « Convenient, Affordable, and All the Amenities »

    We stayed here one night while visiting Bryce Canyon National Park. We stayed in one of the outer buildings, Deer Lodge. It is two levels with exterior corridors. Parking is right in front of your room. Of all the mid-price hotels we stayed in on our national parks tour, this room was probably the best. We had four people in a two-king room and it's the only place we didn't feel crowded. Lots of space, an extra sink outside the toilet/shower so no one had to wait. There was a microwave and a refrigerator so we saved money that night by cooking frozen meals instead of going out. The huge Ruby's complex has a general store where you can get everything you need for eating, camping, etc. There's a shuttle to the park and a nice pool and spa for relaxing after your hike. The wi-fi was terrific, we were actually able to stream a TV show. Only complaint was that the tub didn't drain well and there was some noise from other rooms.

    3
    « ok - great location but dated »

    A mile or so from the park entrance. Very well situated for a comfortable Bryce vacation. The hotel shows its age. The buffets were ok - but not surprising. Clean. Food was quickly replenished. But no surprises. Had a soup-n-salad one evening and the lunch buffet the following day.

    3
    « 5 Stars for location and 3 Stars for hotel room. »

    You can't beat the location It is the closest hotel to Bryce Canyon. I think the company bought the land/ranch near the entry of the park. This company is the only game in town (within 13 miles) of the entry into Bryce. It probably owns all the shops and restaurants, as well as the 2 Best Western hotels and a camp ground. Prices for hotel is reasonable considering only game in town. The room where we stayed is barebone. Beds are comfortable, but it outdated. They could change the flooring; dirty stained carpet in room and cracked tiles in bathroom. We stayed for 2 nights, and we were comfortable since we spent most of the time at Bryce Canyon. We ate at the restaurant 1 time. It was fine. Prices seemed reasonable. Services could be faster. We ended up eating inside Bryce at the lodge restaurant.

    5
    « highly recommended »

    great experience.. exceptional service,locations is fantastic. perfect for family or group.. accessible amenities to everything.. parks is just less than 3 miles away... lots of things to do just to be around the little town...

    4
    « Affordable with great customer service »

    Have been visiting this hotel every other year since 2005 with our college course and continue to return because the rooms are large, clean and affordable. The staff has always been extremely helpful. The hotel is located close to the Park entrance and affords access via Park Shuttle of personal car.

    5
    « The only game in town »

    Yes, it is a monopoly, but it delivers. It delivers a comfortable bed in a clean basic hotel at a very reasonable price (in March anyway). This place is huge, and it has been here for ages. The staff are very accommodating and the dining room is well worth at least one visit. Proximity to the park is a key feature.

    4
    « Location is great »

    If you want an alternative to the Bryce lodge, then this is a reasonable option. It's very close to the park, and there is even a shuttle if you want. I found the room reasonable, although badly insulated from neighboring noises. We were on the ground floor, and at midnight, we heard the people coming home just above us, which woke me up. The bathroom was large, but the bathtub felt like a plastic "toy": everything was plastic, and the shower head didn't hold in place anymore. Overall, it's good for a night, but be aware that the restaurant only opens at 6:30, so it might be tough to get in the park for sunrise if you want to eat breakfast first.

    2
    « Monopoly on mediocrity »

    I was there 25 years ago and the rooms were dated. Guess what, same exact room, same furniture, same drapes, same everything. They own the whole town and obviously have no interest in making this place nice. The general store is a rip off, the food sucks and they are busy as hell, go figure. It's the Golden Rule: When you own EVERYTHING in town you make the rules.

    4
    « BW Plus Ruby's Inn @ Bryce Canyon »

    Good hotel for the rate paid. Staff was attentive and friendly. The only issue we had was water not draining in the bath tub. Maintenance came and tried to resolve this but this issue wasn't fully resolved.

  • 1
    « Horrible Customer service »

    We arrived here after a stay at the Circle D Motel & Eatery the day before. The Hostess service was poor, the food quality on the highly advertised Buffett was equally horrible. The servers did not speak very good English and the food quality was disgusting. Never having been someone who seeks out a "free meal", we did not complain. We paid and left. Upon paying my bill, I wrote in "cash" in the tip section of the receipt. This was after not receiving my bill for over ten minutes, and going directly to the cashier stand. I was questioned why I was not leaving a tip. I explained that I chose to pay cash for the tip. The food was extremely disappointing. Luckily, we were staying at the new Best Western Grand - across the street which was immaculate.

    5
    « A City of a Hotel »

    At first we were surprised to get a reservation here, right outside Bryce Canyon, one of just a few Hotels in the area. Then when we arrived to check in we understood. This place is ENORMOUS! Multiple annex buildings off the main building. We happened to be in the main lodge, which is kind of nice If your interested in visiting the restaurant, pool, etc,. as it makes way easier access. The restaurant seemed nice, but also looked very busy so we didn't try it , but the gift shop/ grocery store kept us for awhile in the morning. Its huge! They have everything from t shirts, to slabs of petrified wood, to native american head dress'. they truly have a souvenir for everyone! Nice that they open up early so you can pop in before leaving for adventures. Also the lobby is a hub for other activity's, Flights, Tours, etc. Very nice, reasonably priced hotel providing superb access to the unearthly Bryce Canyon. Highly Recommended!

    5
    « Okay for one night »

    We stayed here at the beginning of June, it was very busy as I don't think three are many places to stay in the area and ruby has it pretty sewn up. Our room was big enough and clean and a short walk to the main centre. There is a lovely big pool in the main building. We ate at the restaurant and expected a long wait and poor food, but were pleasantly surprised. The food was excellent and the service good even though they were very busy.

    3
    « Not as nice as I was expecting »

    The hotel was very basic. Nothing special or plush about it. Bryce canyon has such limited and overpriced hotel and restaurant options from what we found. It was comfortable enough and fine for one night which is all we stayed.

    3
    « Ok »

    Our room was pretty average; clean enough, but we're not crazy about exterior corridors. A/C had to be cranked down to 61 to get comfortable. The hair dryer was missing but they brought one right away. Also, the deadlock didn't work but they repaired that after the first night. Food at their restaurant was ok.

    3
    « Ok for overnight stay »

    The hotel is ok but feels ancient and really old. Front desk staff are friendly and short wait for service. The rooms are grouped into clusters of buildings and you have to walk to the main building for shopping and dining. It was raining that day and we got wet on the way to the restaurant. The location is fantastic but way over crowded. I prefer modern look and feel if I were to stay for more than 1 day.

    4
    « One of the only places to stay to see Bryce Canyon »

    This was the closest place you could stay in before Bryce Canyon. There was a grocery store where you could get most anything you could want. We got sandwich making items and other snacks for the day. They have a restaurant as well so you could get a warm breakfast before you headed out. It is an old style hotel where your car to parked right outside of the door. Everything was clean and what you would find in the kind of hotel. The location is the best.

    5
    « Great Getaway »

    Great Place to stay, I have been here three times and always feel welcome. Dee Warby, Ryan.. many more.. Very knowledgeable, Helpful, and Professional...They make your stay more pleasant. Great atmosphere, in and around the hotel. It has a Wild West feel which fits right into the surroundings, yet you still have everything you need to be comfortable after a long day of Hiking and sightseeing and much more... I Highly recommend this Best Western...

    3
    « Good deal - special AAA rates »

    Big and busy. Lots of facilities like a visitor center setup. Room was well appointed and comfortable. Beds were great but pillows were awful little square things that were overstuffed. Room had coffee. No real milk. Only creamer sachet. Very busy car park and even though we had a ground floor room we had to park elsewhere and carry the bags. The buffet breakfast had a good selection and was reasonable value. NOT included.

    5
    « Love this place! »

    Our second visit. Sadly only here for one night this time, we really enjoy this place. It has its own supermarket and gift shop but we do enjoy the restaurant, they have the most amazing meatloaf...! You will need to queue for meals so make sure you give yourself enough time. The rooms have outside doors so careful leaving a light on and going out. The rooms are more than adequate for a one night stay. Very clean and well resourced. Ruby's also have a rodeo on just across the road, if you have not been it is worth a look as the hotel offers transport. Location is also very good for Bryce. Staff here are very helpful.

  • 4
    « A BUSY place, but Good Management! »

    This place is very busy during the day. Big pool and spa area full of people in the evenings, but it closes at 10, and the pool area and adjacent "lobby" are essentially shut down so that the place is very quiet. The rooms are a little dated, and the sinks in the bathroom have faucets that were not positioned properly, allowing only about an inch hang-over into the sink. Very quiet room as to neighboring rooms, so sleeping was easy (top floor). The maintenance and hotel laundry are in a large barn at the back of the property, so when leaving the window open at night for fresh air, you are promptly awakened by quads, forklifts, delivery trucks, etc. in the morning. No sleeping in here (although who wants to sleep in when Bryce Canyon beckons?). Perhaps a room to the front, or side would be quieter in the morning. Overall, a quiet room for a decent price with many amenities.

    1
    « Worst customer experience I've ever experienced »

    I interacted with 3 front desk staff including 2 managers and 3 other staff stood by. I had a confirmed reservation for a room for myself and two young girls, traveling back home without my husband in this remote location. The hotel informed me that while rooms were available, they were refusing to give me a room because I booked through the internet. The room type available was in fact a lower rack rate room than the one I had pre-paid for yet they still refused to accommodate me and my young girls out of apparent displaced anger towards the booking site. We 3 females were left to travel through a storm for 20 miles in a very remote area with no phone signal to find alternate lodging at 10 at night. I am beyond appalled at the complete lack of care for the customer. The manager's clear focus is on her odd vendetta towards online booking sites.

    4
    « Very good »

    Great location near park entrance. Room was clean and i really like the property layout. Main store and lodge is great! Negative is that it is a bit expensive and no breakfast included. Suggest to bring your own food because dinner at the buffet is expensive and packed!

    4
    « Great Place to Stay! »

    Looked online and couldn't make up my mind where my husband and I wanted to stay. We took a chance and waited till we got to Bryce Canyon to look for a place. The pictures online did not do it justice. Nothing fancy, had an older room but it was clean and very roomy. Staff was very nice and very accommodating. Everything was located within a rocks throw! Definitely would stay there again!

    3
    « A stop on our way to Bryce Canyon »

    The hotel is a typical Best Western motel, not very exciting. I usually don't stay at Best Westerns, but it was included with the tour.It was clean, but noisy with the motorcycles and off road vehicles roaring around. The toilet was loose from the floor which made some noise when used.Breakfast was not included.

    2
    « Worst experience in BW »

    this was the worst experience we've ever had with BW. the door and windows of our room were wide open after we checked in and arrived the room. there were flies and bugs flying in the room. the bath tub drained very slowly. we requested to switch room, and was told that there's no other room available. we had to take the room as it's impossible to find any room in the nearby area during the busy weekend. when we checked out next morning, we were asked to pay as they can't find our reservation record. i was pissed off as we've been travelling & staying in BW, and always reserved/paid via BW website. we've never been asked to pay while checking out. they didn't believe it, until i dug out my reservation email, they admitted that we've paid the reservation, but we still need to pay an extra $1 for national park donation. the hotel quality is generally good, with a perfect location, but we're very unsatisfied by their service.....

    4
    « Great stay »

    As busy as the place was, we loved it. Great room overlooking pond. Wonderful gift and grocery store. And very convenient for getting to Bryce Park. NIce in-room amenities. Great laundry room for my wife to clean our clothes. Plus many more offerings than we took advantage of. Over-all, better than we had thought it would be.

    3
    « Wild West themed »

    Motel styled rooms, appeared clean, comfortable bed. Bathroom was clean with adequate towels. There was a large store selling groceries, and the inevitable touristy souvenirs and clothes. The restaurant was mainly buffet, but there was an a la carts menu. We had the lunch and breakfast buffets and were well satisfied. It was a very pleasant overnight stay

    1
    « Visitor beware »

    There are two Best Western Inns. One is BW Grande and it is brand new. The other is BW Ruby and it is old and dated. We stayed in the Ruby, Deer Lodge Annex. When we opened the door, the room had a strong perfume smell, like it was covering up something. The carpet was very stained and torn (I am attaching a photo so you can see). The bathroom tile had 1/3 of the grout totally missing, so you can imagine what the rest of the tile looked like. We were on the first floor and the family above us apparently were trying to get their 10,000 fit bit steps in up there. The room actually shook when they were all moving around. The furniture is very dated but the mattress slept well. They have updated the bath countertops to granite. But what difference does that make when the towels were old and one actually had makeup stains on it. Ugggg. If I returned I would insist on staying in the new lodge or not at all.

    3
    « Gateway to bryce NP »

    This hotel has everything to be a unique hotel, situated nicely near the park in an historic building. The rooms are ok, the bathroom is clean, beds are good, wifi is working, there is a pool and fitness center, and staff is generally nice. However the whole hotel feels a bit massive and unpersonal. Perfect if you are ok with that and just want the closest gateway to bryce but look further if you want something charming. The nearby possibility for a rodeo or western show in the evening is enjoyable though.

  • 3
    « Classic case of a monopoly leading to a poor experience »

    this place is just ok. convenient to the park, but Ruby seems to have a complete hold on everything in this town. The service was not particularly friendly, the rooms so-so. Serves a purpose but don't expect anything wonderful.

    3
    « Average motel, had to slam door to shut, plenty of parking »

    Just average rooms, general store is way overpriced. Biggest complaint is that most of the staff (I would imagine they are students working for the summer) either didn't care if they helped you or maybe just didn't know what they were doing. They have everything you need there, but after eating at the buffet, we went down the road to a restaurant which was excellent.

    3
    « Ruby's is lacking in consistency across the board on their rooms. »

    We had a group of eight adults and rented 4 rooms at Ruby's for 1 night while we visited Bryce Canyon. Three of the rooms were booked early in the travel planning and one was added about a month before the trip. Each of the rooms had minor issues, one did not have a cover for the air conditioner, the door on one of the other rooms would not lock.The last room booked was supposed to be in the main lodge with a jetted tub. Those rooms were already taken when we arrived.It was pretty disappointing. Overall it was fine, but attention to detail is not their forte. They pretty much have the area wrangled. Everything seemed to have a Ruby's theme.

    3
    « Expensive but only game in town, practically. »

    Paid more for this hotel than any other resort in Utah. Too expensive for what we got. At least we all got to shower. Like the pool, tho so intensely chlorintated that we could only stay in it a little while.

    2
    « Oversized and impersonal »

    We stayed at Ruby's Inn for one night to allow us to visit Bryce Canyon NP the next day. The hotel is huge, VERY busy and you feel like you're being processed. Long waits to get into the restaurant for dinner and pretty inattentive staff in the restaurant. Unfortunately Ruby's Inn is pretty much Hobson's choice in Bryce....

    3
    « Room could be improved. »

    Bugs came in room at night as door was not sealed. Loses of sunlight in three sides of door frame in the morning. Refrig did not make cold, only cool and was on high setting. Shower was dirty and buggy when we arrived. Dinner Buffet looked great but at $23 per person and didn't include drink, price was excessive. I'm sure they have some better rooms than what we got, unfortunate that we got this one. Wifi kept cutting out throughout our visit.

    2
    « Hotel Great Restaurant terrible »

    This is the third time we've been to Ruby's Inn. Twice we have left the restaurant because of the really bad service or lack of it. This time we had to have a bussboy find a waitress for us.....I think he's still looking because we left after fifteen minutes and we were seated in an area that wasn't busy.

    4
    « Solid 4 out of 5, easy to find, free parking, great stores, good food, clean rooms »

    Solid 4 out of 5, easy to find, free parking, great stores, good food, clean rooms. Minutes from Bryce Canyon, access to shuttle bus is across street. Next to cowboy dinner hall/show and horse rides. Large room with 2 king size beds and plenty of space made it very convenient for seniors in family to use ground floor. Great camping store, Awesome gift shops. Post office on campus. Stop to read the amazing history. We will definitely return. The entire staff were extra nice, courteous, professional and accommodating.

    3
    « Decent motel, but I would not walk bare foot on floor »

    The two queen bed room was decent size and the bathroom counter with two sink was nice size, but make sure you watch out when using the hot water because it will burn if you're not careful. The tub/shower was decent size but you can tell it wasn't built very well because the floor of the tub would make noise each time you moved. The floor was quite dirty but I guess that's expected when your room door opens to the parking lot. The people that stayed previous to us must have had a dog because there was dog hair everywhere and on all the bedding. Overall the stay was okay but I would not walk bare foot on the floor unless you don't mind dirty feet. The swimming pool was indoor but their heater wasn't working so the kids froze and didn't enjoy the pool.

    5
    « Full service hotel convenient to Bryce Canyon NP »

    Nice room with good air conditioning, good restaurant (including a dinner buffet with many delicious choices), onsite large grocery store and laundromat. Large gift shop. Very helpful guest services staff.

  • 4
    « Could do worse »

    For us, we had a good experience with staff and accommodation from check in to check out. The ground floor room was close to the stairwell leading to the upper floor rooms and there was a fair bit of noise from passing guests but couldn't fault the size and comfort of the room. Because we had a full on day viewing and hiking we had a large take out pizza in our room which was rather tasty. There are other options for dining and a large General store. We appreciated the laundry on site, as we are on a month's trek through several states. If in area wouldn't hesitate to book again.

    3
    « Close to Bryce Canyon »

    Nice hotel at the entrance to Bryce Canyon. 5 minute drive into the park. Nothing special but clean rooms. We used the outdoor pool at the campground. It was very nice. Ate breakfast once at the Cowboy Buffet and lunch at the Canyon Diner. Restaurants are not very good.

    4
    « Fun at Rubys »

    Very nice hotel. Neat and clean. Lots to do in such a little area. There is a restaurant on site and it was good. The General Store has wonderful Utah made items. Also has a grocery store with reasonable prices. We were able to sign up for tours in the front lobby which was very convenient. Overall this is a great place.

    4
    « Hotel has it all »

    Terrific hotel. Rooms are large and clean. Help is very attentive. Very close to entrance to Bryce. Interesting general store. Large pool. Two restaurants are on premises. Has refrigerator and microwave.

    4
    « 1 night stay »

    lovely setting, big rooms with all amenities, food is expensive which you expect, but abit of a let down in restaurant, room we had was clean but noticed window was damaged and fist print in door, informed reception so as not get blamed, they did seem genuinley shocked

    4
    « Great Facility in Great Loaction »

    Ruby's Inn has everything you need for your visit to Bryce canyon. Room was clean and very comfortable. Restaurant and store were convenient. The park shuttle is close by and you can buy park entrance passes at the hotel.

    4
    « Nice Stay »

    We stayed here one night following our visit to Bryce Canyon. The hotel is located just a few minutes from the National Park entrance. There is also shuttle parking directly across the road you can use if the parking is full at the park. We had a nice stay. The hotel room was comfy and clean. Staff courteous. Check in/Check out was quick. This is a large complex. We bought dinner from the camp store.

    3
    « Nice Beds, Clean Room, Good Location »

    We came into town right before 9 PM and stayed only one night. We wanted a hotel that provided convince to the park with clean comfortable rooms and beds. The Ruby satisfied all of the above. Our room had a newer look to it which was nice. The room itself was typical of a Best Western, a clean room and clean bathroom with a pool. Nothing fancy but a decent stay for those who are more interested in seeing the sights than spending their time in a hotel. One thing I am too often disappointed in is the view outside my hotel room's window. We paid $250ish for our room. This one was one of the worst views out a window I had ever seen. A good portion of the rooms will view what I viewed, an extremely dumpy large back lot. If this would bother you be sure to inquire about what your room view will be looking out at. The restaurant which closes at 9 PM is located in the hotel and it serves 3 buffet meals and has a menu as well. Don't expect much in the way of an amazing meal. I ordered off the menu and saved a few bucks on my meal in order to get a fresh cooked meal because the buffet had a picked over look and the food appeared as it had been sitting around for a while. There's a medium sized grocery store attached to the hotel that carries uncooked and cooked meats, dairy, produce and pre-made sandwiches ect. We saw a subway on the way in, I'd suggest a stop there if you want sandwiches. The store seemed expensive.

    3
    « Hotel nice, food OK, price too high and service terrible »

    Room was nice, clean. Price is too high but since there is no other hotel they can charge more. My big complaint, nearly everyone working there is oriental. Hard time to understand what they say. We went to restaurant for breakfast and told oriental hostess we wanted to sit near a window to look outside. Was seated in back near bathrooms far from any window but saw plenty of seating available by windows. Went back for dinner. Same thing, we asked for window seat and got seated 20 feet from window. Buffet is $24 per person, WOW. Menu items expensive. Our breakfast tasted very good, however. Told our server about seating problem and she said servers have told management about many complaints from customers about foreigners rude at customers. She asked that we post these complaints because management does not listen to them. Our room was $160 a night. Would I stay there again? Rooms were good so probably. Horse riding just across the street. It was GREAT and they GIVE you a free photo at the end. ATV's just across the street. Do the 1 hour, it was a lot of fun. National Park was great. We rode the bus through the park one day and left the car behind.

    5
    « Like the history and convenience »

    This hotel and the Best Western Grand are the closest hotels to Bryce Canyon other than Bryce Canyon Lodge. Rooms are clean but average. The price is a little higher than some of the other hotels we stayed in, but I love the historical Western lobby. The general store/gift shop here is huge, open late and has everything including a grocery store although grocery store is expensive. I did not think the breakfast at the Cowboy Buffet was great and I would try someplace else. I do like the convenience as there is a laundry, grocery store, shuttle stop, horseback riding, and dinner theater here and across the street. That is important as there is not much else in the close vicinity.

  • 5
    « Perfect lodging for Bryce Canyon Visit »

    Ruby's Inn was the perfect place to stay while visiting Bryce Canyon with friends from out of state. The staff was very helpful, the rooms were clean, and we got a great night's rest. Good times! thanks!

    5
    « Beautiful nature »

    Loved the sunset and sunrise. Because we started our hike at 6:30 am... Nearly nobuddy was on that track. FANTASTIC to feel, see and hear the nature ar that moment. Make sure you take enough water with you on a long warm morning :-)) It's one of my highlights of America. So do not hesitate, just go! There will be enough arround to help you to find your way. My advise... Come in the evening and see the sunset, go to bed early and try to be on the path before everybuddy els does that.

    2
    « Brice canyon Best Western »

    I would not stay at this Best Western again, and I would not recommend it to anyone. It is old and antiquated, the staff is not at all helpful, the parking lot and sidewalk areass are in need of attention, and they do not offer a complimentary breakfast. The cost to stay is a bit excessive, and the resaturant is quite expensive as well.

    2
    « Dated »

    Unless you can get reservations in the park, Ruby's is the only option near Bryce. We stayed in the Aspen building which was quite dated. I think it was one of the first buildings in the complex. The room was modernized but the mechanics were not. The shower went from freezing to scalding as the residents flushed or bathed. The towels were scratchy. Coffee condiments included powdered creamer and generic coffee & sweeteners. The shower dripped all night. Just little things that were aggravating. I think Ruby's could do a little more for their guests but with little competition, I doubt it will happen.

    4
    « One busy place in June »

    This is a sprawling complex and our room and its location was fine. Well-appointed and clean. Good beds and bath with refrigerator. As big and busy a place as it is we feared that it would be noisy, but that wasn't the case and we slept well. We did the Cowboy Buffet across the road and the food was OK and the entertainment was quite good.

    3
    « Nice enough hotel... bring your own food because the dining options suck »

    The hotel itself is nice enough and has a very cute decor. Service is good, the room is just fine, and the location is perfect for Bryce National Park. I paid more than I would have liked, but it was the cheapest option with that kind of proximity and level of comfort that I am used to. The property is huge, but the front desk staff gave us a map. One thing I found odd about such a large property with lots of onsite amenities (a gift shop and grocery store, 3 restaurants, etc.) is that the restaurant hours left some to be desired. The main restaurants was only open until 9:30. Fortunately we arrived around 9:20 and were able to be served. However... the restaurant food was really just awful. It's very obvious that they serve their vegetables from a bag, their pasta from a bag, probably their meat from a bag (I am very glad I chose a vegetarian option because based on the quality of that, I am concerned about the quality of their meat). It wouldn't be so bad if they didn't charge an arm and a leg for sub-par quality food. Most entrees for dinner would run you about $20-$30 and it is not worth even half that. The onsite grocery store also way overpriced (even more so than your average convenience store), though the gift shop options are somewhat nice. The hotel itself is pretty standard Best Western fare, and I have no complaints about the room or the service. However, the general nickel-and-diming of visitors left a bad taste in my mouth (so did the food... so, please, travelers, bring your own!!). I would stay at the hotel again due to its location, but I would definitely eat somewhere else!

    5
    « perfect and near to Bryce »

    very near to Bryce and it's cute place. all you need you find it. general store, restaurant, pool, calm rooms. it's typiclly American. shuttle to go Bryce. it's perfect and clean. we have a room with a lake vue it was cute. a little bit expensive but you very near to Bryce so it's not a surprise ;)

    3
    « True Motor Inn »

    Accommodations were modest but acceptable. Our main problem was that we were placed in a back portion of the complex in what is a motel room, not the main lodge. Those rooms are a little dated, but comfortable. It reminds you of the old motor inns (or motels) that we stayed at in years past. The restaurant on site was good and their staff were very friendly.

    4
    « Great location, right next to Bryce Canyon Park entrance »

    Very popular location and I noticed no vacancy signs up all around, so suggest you book in advance. Motel rooms on blocks with main entrance at one end. Rooms are a good size. Ours had large TV, mini fridge & microwave (although no in room safe). A number of eateries on site, one a burger type place and the other a restaurant (which has an all you can eat breakfast - for about the same price as a plated meal) Free wifi in the room which is good and reasonably quick Rodeo across the road - a nice evenings entertainment

    3
    « GOOD LODGING BUT POOR FOOD »

    This is an attractive Best Western, but if staying here be sure to select the buffet in the dining room instead of ordering from the menu. The hotel is near the entrance to Bryce Canyon National Park ,rooms are nice, and overall the inn is about average.

  • 2
    « Good location, not good experience »

    Rooms are getting run down and the shower in our room was terrible. Water when from scalding hot to freezing cold within a few seconds and continued to go back and forth the entire time you tried to shower. Also the mini fridge in the room was not working properly. Location to Bryce Canyon is good but room was not.

    5
    « We love this place »

    People come from all over the world to see Bryce Canyon and stay at Rudys. The room are clean and huge with two king beds. There is a great restaurant will a Buffett to die for. Salads, meat, fish, chicken and more. A wonderful desert bar with all your favor treats. There is a huge gift shop and mini mart to allow you to stock up on all your needs.

    4
    « Good Location for visiting Bryce Canyon »

    We have stayed here before many years ago, so we knew what to expect. We had a room overlooking the lake which was very beautiful. The room was to our expectations , the bed was comfortable and it was very clean. We had an evening meal in the restaurant which was very good we also had breakfast there

    4
    « Great place to stay at the entrance to the park! »

    No need to pay more to stay at the lodge in Bryce. This hotel (not to be confused with the Best western across the street) has EVERYTHING including a grocery store and post office. You can also pick up the free trolley there. The rooms are nice with a microwave and mini fridge. However, we stayed in the "Antelope" building and the room door did not fit the frame; about a 1/2 in gap, at 7:00am a forklift drove by each morning and the food in the restaurant was bland and WAY overpriced. They had the typical southern breakfast of bacon, eggs, biscuits and such but did have healthier options. They also had cereal, but they charge you $3 extra for the milk!!! I am not kidding! There are other option in town to eat and I would take them! Would I stay here again? Maybe...

    5
    « Nice place close to Bryce Canyon »

    I found it very clean and pleasant. The staff were friendly and very helpful. Great gift store and restaurant on the premises. The food in the restaurant was very good and a varietyto chose from. Our stay was very enjoyable!

    4
    « Best Choise, If You Want to Stay Closest to the Park »

    Staying at Ruby's Inn for 1 night which is only a mile or a few minute drive to the Bryce Canyon park enabled us to enjoy the park best (this was our second visit). Arriving late in the afternoon from Grand Canyon, we were still able to take photos of the shades of sunset on the amazing canyon and trek early the next morning for the unparalleled sunrise view. Best Western Ruby's Inn is in a big complex with many kinds of attractions and several room types. We booked a 2 bedroom family room for 6. It was basic but spacious, clean with free wifi included. You can find almost anything in the general store including food but prices are on the higher side. The restaurant is nice and has variety of food options, but again they are a bit expensive. Overall I think Ruby's Inn provides a good value for those who want to make the most of their limited time enjoying the rare beauty of Bryce Canyon. We did our booking through booking.com.

    4
    « Close to Bryce national park »

    Very close to Bryce National Park. Good store for shopping and restaurant on site. If you want to be right near trhe park you are set with this place. NO Breakfast included which for the money should be

    2
    « Location, Location, Location »

    Apart from the location the room is large and comfortable, plenty of space for 3 nights. Problems for me were, no net curtain in window, felt like I was in a gold fish bowl, as we were on the ground floor of the Deer lodge, so people walking past lots. Most other rooms had nets, asked for some but they never turned up. Noise, the people upstairs could be heard walking about, with the ceiling making all sorts of noises. The wall's are also thin, with the voices in the room next door very audible. The staff in reception don't appear interested in what they do and check in is a chore to them. Room was well serviced, although one bed was left unmade on one of the mornings. If you stay here, I'd recommend asking for an upstairs room, this would eliminate some of the noise.

    4
    « Nice motel with great location »

    This is a huge, multi-building motel, with all sorts of facilities...restaurant, grill, grocery store, tours, gift shop, etc. Convenient to Bryce Canyon N.P., which you can reach easily by regular buses. We've stayed there several times, and have always enjoyed it.

    3
    « Focus more on selling expensive groceries/souvenirs/etc. than upkeep on property »

    Disappointed. Room wasn't totally clean. Had to use laundry area--it was dirty as well. Bathtub squeaked with each step (felt lucky we were on the ground floor when showering). Not much in this town so they have a monopoly and prices matched! The place was a zoo. Packed with tourists in their overpriced grocery and gift area. It will do if you need a bed. Pond in back has beautiful yellow-headed blackbirds. That was a nice upside.

  • 2
    « Old rooms and bad service most of the time »

    When staying in a hotel I usually care most about having a good room. When the room is not that good service can make up for that. However in this hotel both went wrong. I picked this hotel because I stayed here before and was pleased then (several years ago). Since then however the hotel has grown, the rooms haven't been updated (at least not ours) and the service has become a lot worse. Let me start about our room. We had a room in the lakeview lodge (with lakeview). This is the building at the far side of the road. The good thing about this building is that it's at the far side of the road, probably the location with the least noises from the road as well as other guests. The room we had looked old with loud & noisy AC unit under the window of the room. It makes a lot of noise but doesn't manage to cool the room. Washbasins and bathtub had the faucets you needed to pull, in fact you needed to pull so hard my wife didn't manage to open the faucet herself. When taking a shower the bathtub made such loud cracking noises I was afraid it would really crack. The light switches were faulty installed ( serial instead of parallel) , if you switched of the light in the evening in the bathroom you could not switch on the light when re-entering the room. The light in the bathroom needed 5 minutes before it started giving some significant light. The hair dryer was once fallen of the wall and it hadn't been fixed, they just put it on a shelf in the cabinet. The room made us feel like we were staying in some cheap roadside hotel. Now about service: It started of wrong already, the receptionist couldn't put on a less disinterested face. The receptionist next to her was much more welcoming with the guests he was checking in. Service continued to be on and off our whole stay, in the restaurant and trading post we both encountered personnel that was very friendly as well as the complete opposite and even rude. Unfortunately the very friendly ones were just two of them, the cashier at the trading post and the cashier at the restaurant. All others in the restaurant, the trading post, the reception as well as house-keeping showed little or no interest in taking care of people or being helpful. It felt like the team working here as a whole had lost it's passion in the job. Probably one of the reasons is management, I did contact the GM directly afterwards (I think it's the first time I do this, at least for negative remarks) and never heard back from him). It confirms the feeling we got during our stay that this hotel doesn't really care about it's guests. This hotel is huge by the way, and caters a lot to tour groups. Upon our arrival the lobby was packed with a Chinese tour group. (The lobby is not that large) The second day a French tour group was in the restaurant. The groups share the restaurant as they do not have separated areas for groups which does impact the amount of decibels in the room. Maybe the fact they earn so much from groups makes them care less about individual tourists. I still gave this place 2 stars as nothing about our stay was completely bad. The bed for example was OK. Still I would never return and we left completely disappointed. This place doesn't make you feel like you're in a Best Western, like I said before it felt more like a cheap roadside hotel.

    4
    « Decent hotel and prices in a remote area »

    Spent two nights during a visit to Bryce Canyon. There is a newer Best Western hotel across the street but it is about $80 more per night. Since this was just a place to sleep, Ruby's seemed fine. There was a nice looking pool we didn't use. There was a chlorine odor throughout the halls in the main building due to the pool, but it didn't travel into the rooms. Everything in the room was adequate and clean. We would return again for another stay if we returned to Bryce.

    3
    « Great location »

    I chose this hotel based on the pictures provided. The pictures are a true portrayal of the area however not everything was open the first week of June. The room was disappointing. The bathroom had loose tiles, the bed squeeked and overall it could have been cleaner. We stayed in one of the detached buildings. If we stayed there again I would request a room in the main hotel. We did not go in the pool but it was large. Apparently the family owns everything because there isn't anything else in the immediate area to go to for food or entertainment or lodging. I was expecting more. I originally booked for two nights but our plans changed the next day so I had to change or stay to one night. I called to make our change at least one month before or stay and I was told they could not help me and that I should contact trip advisor. After reviewing the terms I received by email I called back and asked to speak to the supervisor. After a short hold I was told they were busy and could not help me. I then called the Best Western 800 number and they were very pleasant and helpful in changing my reservation. We will probably try something else in the area next time. The restaurant buffet food is okay but is on the high side for the quality.

    2
    « If nowhere else is available.... »

    We arrived on the Sunday of Memorial Weekened and it appeared the world and his dog were arriving or leaving Ruby's Inn. We assumed a Best Western Plus would be a cut above but this one is definately not. The company owning Ruby's have the monopoly on what they call Bryce City. The area is much smaller than a very small UK town and it is all a bit tacky. There is another Best Western in the "city" but they only serve breakfast, not dinner, as they are not allowed to by the Ruby's Inn business. Having said that that's what most people touring need. The only places to eat dinner were Ruby's Inn owned and there were long queues. The rooms are in numerous motel style blocks which have zero character whatsoever, it resembled an army barracks. To be fair the rooms themselves were fine, nothing special but adequate. It is a shame that the corporation running Bryce City deem it OK to supply a 2-3 star experience on the edge of what is without doubt one of the most outstanding National Parks in the USA.

    5
    « I'm Hooked »

    We were grouped in the same area as our friends. Our walks to the conference room, restaurant, shopping were easy. The opportunities for doing things abounded. The beautiful, breath taking Bryce Canyon was super easy to reach by shuttle as well as by car.

    4
    « Bryce Canyon adjacent »

    Closest place to stay when visiting Bryce Canyon. The Bryce Canyon shuttle also stops in the parking lost (which I would definitely recommend taking instead of driving your car into the park). Hotel was quite standard for a Best Western. The property also includes a general store, restaurant, fast food and a variety of other things.

    5
    « Southern Utah trip »

    Spent 3 nights here and enjoyed both the motel and the area. Very clean. In fact the last day we did laundry and two people came in to clean the laundry area that morning. Impressed. Thoughtful staff, always willing to answer questions. Everyone made you feel welcome. This is a First class facilities and should be 3 stars in AAA. None of the rooms had a real great view but the area is amazing. WiFi was spotty at times.

    5
    « Bryce Canyon Trip »

    This property is well maintained the staff is friendly and the room was well appointed with comfortable beds. Having a restaurant on site was great and being within minutes to Bryce Canyon was a huge plus! The on site gift shop was well stocked. I would definitely stay here again and highly recommend it

    1
    « Skip this dump »

    Not many options near Bryce National Park but this place leaves a lot to be desired. It has poor service and is overpriced for what is offered. Our room was still not ready for check in at 5:30 on the day we arrived. The main area of the hotel is over run with tourists on busses who make this a sanitation stop. The gift shop is a tourist trap. If you want to escape the crowds this is not an option. No one offers to help guests. The staff is surly and let's you know they do not want to help you. This was really disappointing Good location for visiting but noting else is good.

    5
    « Great location »

    Great location to stay going in and out Bryce NP. Everything you need is right here in one place. There's a grocery store and two types of restaurants on-site. We ate at the breakfast buffet, so many options. Rooms were clean and spacious.

  • 3
    « Huge complex »

    Check in was painless and fast. Lobby VERY hot. Staff professional and efficient. Room is large and clean. Two king beds. Liked the two sinks. One inside restroom and one in room. We had to hair dryer and after reporting it was immediately brought to room. Hotel near Bryce and shuttle. Check out quick. Wish breakfast was included but we had microwave and large refrig for that. Only complaint was grouchy, unfriendly lady in restaurant.

    4
    « Everything in one place »

    Stayed here while exploring Bryce Canyon and Zion Park. Great location, with everything you need within walking distance. Meals, groceries, gifts, and activities. Booked everything directly through Ruby's Inn online. Only wish we would of had more time to see more and enjoy what was there to offer.

    5
    « Great Experience »

    Ruby's caters to the total experience. Their inn provides very good modern accommodations, great service, very good food plus activities unavailable at other inns. If you want the western experience and the enjoyment of Bryce Canyon go to Ruby's. I was presently surprised with the value they give. One added feature is the history behind this establishment which just adds to the ambiance.

    4
    « Good service, great location »

    We went on a road trip (june 2016) and booked all our hotels via Best Western: Inglewood (LA) -> Palm Springs -> Needles -> Grand Canyon -> Page -> Bryce Canyon -> Zion -> Las Vegas -> Mammoth Lakes -> Yosemite -> San Fransisco -> Santa Maria -> Inglewood. We had a very warm welcome at the reception. The lady at the front desk took the time to explain everything about the hotel and helped us in planning our visit to Bryce Canyon. We had a large room with a very comfortable bed and pillows, bathroom was rather basic (so far in every hotel, seems to be a trademark of BW). There was a good airconditioning system and refrigerator in the room. Free wifi available with good connection. No extra charge for parking space. The hotel is located at a 5 minutes drive from the visitor center of the Bryce Canyon. We didn't take breakfast at the hotel. There is a grocery store in the hotel where you can find everything you need. There is also possibility to make yourself a cup of coffee in the room.

    4
    « Good lodge but limited food options »

    Ruby owns the Bryce town! One stop shop for everything from stay, shop, activities and dining. They're doing everything right. Location is about 10min from park, very easy drive no traffic. Love the lobby area. They also have a couple of lake view lodge buildings but nothing compared to the views in the park. Room was well equipped with good AC, coffee maker, fridge, TV and working microwave. WIFI also worked really well. They have a laundry, a huge grocery store, camping store, gym and gift shop. I also used the pool and hot tub - indoor, clean and large. My only complaint is the overall food options, both in the diner next door and restaurant- not enough vegetarian options. Best western has taken over the hospitality and they do a great job. I forgot my charger and next day they looked for it and gave it back in 10mins. However, as these old lodges get taken over by chain hotels - I hope they keep their local charm.

    4
    « Great Location for Exploring Canyon »

    We used this hotel during our 3 week road trip from the UK & stayed here for 2 nights. Good location, standard layout rooms with good facilities & comfortable beds. There are several restaurants locally & a good shop at the hotel. All the staff we encountered were very helpful. Did not use the hotel restaurant as felt it was pricey. Would happily stay here again

    3
    « Served its purpose. »

    We stayed here for 2 nights. The receptionist was very friendly and welcoming. The reception area is characterful, warm and cosy. The rooms are standard motel fare, with all of the usual conveniences (tea/coffee/fridge/microwave). The whole set up is huge, with a very functional feel. When we were there, there was an impossibly long queue for dinner, so we went to a restaurant up the road. However, breakfast in the same restaurant was less of a bundle and was quite good. The best thing about this place is its proximity to the National Park and that the shuttle and tour bus stop outside.

    4
    « Only game in town »

    This hotel is one of the few hot options outside of Bryce Canyon. Convenient shuttle to canyon is right outside the door. Lobby is charmingly rustic with a very nice big gift shop. The front desk staff seemed all to be from the same foreign country and were a little short on charm. Hotel room was fine. Double sinks outside bathroom. Could hear water running and people in hallways. Bed was comfortable. Pillows less so. TV was horrible. Impossible to navigate away from on demand to regular tv. Kept switching back to pay movie channel. They wanted $17.99 for a movie! Restaurant connected to hotel was mediocre and an expensive $23 if you chose the buffet. Also you had to order food if you wanted to drink in there. There was a cute little block of touristy stores across the street but they were closed apparently for renovation. It would have been nice if a sign had been posted to save the waves of people from needlessly crossing that busy street.

    1
    « No Country for Old Men »

    Not a place I will ever return to. There is a newer Best Western across the street that was full so this was the next best choice. There are not many choices in Bryce so we were stuck. On the morning of our one night stay we received a call from someone posing as the restaurant manager apologizing for someone who billed our room for two breakfast buffets and wanted to take care of it. Of course, he asked for my credit card info. I called the front desk and no, there were no charges to my room and I was the third person this happened to that morning. The call had background noise that sounded like the restaurant. Very clever.

    5
    « Pricy but great! »

    We have stayed here twice in the past several years. The rooms are clean and comfortable. Breakfast is very good and free. Great place to come back to after hiking the park all day. The pool area is nice and relaxing.

  • 3
    « Couldn't seem to care »

    Pros: the location rocked, price was good, and the general store was useful to have access to Cons: The staff couldn't seem to care, the restaurant was 2.5 stars if that on Yelp, and the rooms were very outdated. There doesn't seem to be other options in Bryce so we'd stay again if we had to but I think that seems to be house the staff feels as well.

    4
    « Good fit for Bryce trip »

    All the amenities: groceries, clothing,gifts, restaurant, laundry facility. Spent two nights here. Only a few miles from entrance to park and the overviews. This hotel is one of the older ones in the area, but still works fine.

    4
    « Consistently good »

    I have stayed here several times, and though it has done drawbacks...like a staff that sometimes would rather you had gone to Hawaii and rooms that are somewhere between ugly and boring, it is cheap, clean and safe. It provides everything you need. I write this from my room with a direct view of the dumpsters and loading dock. It is good, like an old pair of loafers. It is comfortable, worn, but it will do the trick when you need it. I do recommend them...mostly because they are the only real hotel in the area, but also because it is clean

    2
    « Location »

    At first glance it looks nice. Lobby is western theme. Beautiful fireplace, shopping was fun for everyone. the entire place looked good. now for the rooms. The worst bathroom I've seen in a motel. Just felt like not touching anything. Good bed though.

    2
    « Great location, poor hotel »

    Dismal surroundings, drab and very dated interiors and lots of noise. Nothing exciting in terms of food options. After a brilliant day in the National Park generally a bit disappointing. The room itself was reasonable for a quick stopover but furniture was a bit crammed in and not particularly welcoming.

    3
    « Best location for exploring Bryce Canyon »

    We enjoyed Bryce Canyon and surrounding areas very much. Stayed at the BW+Ruby's Inn for the convenient location. It is busy with all the activities, shuttle buses etc leaving from that hotel. We stayed in the Lakeside building which is much quieter and looks out to a nice man made lake at the back of the property. You would want to request a room with your booking that is away from the front of the hotel. Not sure they would give much value to that but our web booking specified a lakeview room Check in was a little annoying. We arrived around 2 pm, paperwork said check in available at 3pm. The front desk girl started to give us a room, saying we have you set for this room close by your friends. Then it became apparent someone else at the front desk had just given away our room and now we had to wait until 4pm for a "guaranteed check in." When I politely challenged her about this, she said they don't pre assign room etc. If that was the case how did she know we we were scheduled to be close to our friends, who had not checked in yet! Annoying! The room was basic but worked fine. We ate at the hotel restaurant for one lunch, lots of choices with their buffet. Ok food that feeds a lot of people adequately. Despite everything we would stay there again because of the convenience.

    4
    « Just right. »

    Overnight stay on way to Bryce. Clean and comfortable. Good food and service in the dining room off the lobby. They also have a convenient grocery store off the lobby. Close to the national park. The check-in staff were helpful.

    4
    « One of my favorite places on Utah trip »

    Great little town full of friendly people, Bryce Canyon National Park is amazing. The facilities were very nice, all the services that you would need were very close. We went to the diner show and it was ok, the food was not the best at the diner show. The drive into and out of Bryce Canyon is worth the trip alone.

    3
    « Very Noisy! »

    Stayed here to be close to the National Park, hiking area for 2 days. The trouble started at check in...they really do not want you checking in earlier than 4 p.m., After driving there, quick trip into Park, then lunch at buffet, tired was around 2 P.m., no luck and others appeared in lobby area.. sleeping proped up on couch's and chairs...in 2 days we are leaving, we have to get on road early, so our room will be vacated at 5:30 a.m. So I know rooms available, so if tired, do what I did sleep on couch. We usually like 1st floor room, don't like carrying stuff up! Big mistake, the floor upstairs our ceiling unbelievably noisy...we heard every step, even woke us up in middle of night, this was Deer Bldg... For the price, the late check in, noisy upstairs not the greatest value.

    3
    « Far from the nicest BW but adequate »

    location primary reason for choice. close to multipurpose trail and park entrance. std BW amenities except no breakfast; probably just as well since several tour buses would have affected food quality. room in back of hotel facing small man-made lake; quiet back there away from highway. Sales window at hotel for shuttle/park entrance tickets closed before 6pm. desk stated entrance to park free after 6pm;???of course, this was NOT true. also, TV did not work.

  • 4
    « Perfect for the canyon »

    We had two nights at rubys. There was most things on site for us, the buffet was reasonable and the steaks we ordered were fine too. I even found a glasses repair kit in the general store which was a life saver for me! I only had one small complaint and that was after my family ate in the evening, there was nowhere for us to go apart from someone's room which was then very crowded. However the canyon more than made up for it.

    3
    « An ok BW hotel »

    There are two BW hotels in the town, this one (Plus) and the other one across the street (Grand). The Plus one seemed to be the center of the town. The room was average. Breakfast was not included, the only BW hotels without free breakfast I had stayed at. The one across the street was a newly opened grand-level. The Grand hotel was about $50 higher than the Plus one per day, however, it was much better than the Grand, and with free breakfast!. I had booked a night at Plus, but got there one day early, and found no vacancy at Plus, so I went to Grand and liked it very much.

    4
    « Clean, convenient »

    We stayed in the older section of the hotel. We weren't expecting much but it was VERY nice. Updated, clean, comfortable and near fabulous shuttle service into GCNP. Reception knowledgeable and friendly. Great choice!!

    3
    « OK, but---- »

    We found Ruby's just somewhat acceptable at best. Although our room was ok for the most part, the water pressure in the shower was very low and some of the towels had a bad odor to them. A plus there is that they do have a full service restraunt on site. However, both nights we could not eat there. Once because they close up promptly at 9:00 PM which is poor and unacceptable service for Bryce Canyon where you hike and take photos up until sunset and by the time you get back, they are closed. The second night they had a line so long it stretched into the hotel lobby for the tour buses they take in there for meals. Breakfast the next morning was the same. Had to go somewhere else because of a large group from a tour bus who swallowed the place and servers up. On top of that, they do not offer the typical BW free breakfast. We always stay at Best Westerns as a rule but not at Ruby's again.

    4
    « Great trip to Bryce Canyon National Park »

    Best Western Plus Ruby's inn is the place to stay while visiting Bryce Canyon Park. It is right outside the Park entrance and they have a shuttle to take you in and out. Leave your car at the hotel. On site restaurant has a nice buffet - good value.

    3
    « BW Plus Ruby Inn »

    We thought that prices at this Best Western were high and we did not like that they didn't include a free breakfast! Motel rooms could use some updating! Don't buy the sea salt at the General Store it's $1.50 higher than the price in the restaurant!

    2
    « Captive market should not equal little maintenance »

    For a Best Western hotel, I was extremely disappointed in the overall quality of the room. The carpets were old. The door did not close properly and it is obvious that it has not done so for a long time. The shower head plumbing does not align with the wall - as if it was repaired by a local volunteer. The fly screen was not the correct size for the window - but hey - a little bending and it will fit if you squeeze it under the retaining clips (all on the outside of the room so not an ounce of security). Maybe it was the desert location but, to my line of thinking, the external verandah (walkway) could also do with a good clean. On a positive note, the bed was comfortable and the shower did work. I was surprised that the travel company I was touring with selected this hotel but, as they advised me, the choice is limited when you have a captive market. Laundry was a little more costly than expected.

    3
    « It's okay »

    They have the market cornered for being accessable to Bryce Canyon. Rooms are clean, but nothing outstanding. I choose to shower in the evening and never could get the water to warm beyond lukewarm. The HVAC fan provided nice 'white noise' to block the sound of motor coaches firing up in the early morning. This is a VERY busy complex with heavy foot and vehicle traffic.

    5
    « great rooms »

    Second time we have stayed there and always a top notch motel. very clean and welcoming. plenty of parking and so close to the front gate of bryce canyon. we look forward to staying there again and so should you.

    4
    « Mountain resort »

    Excellent location to visit Bryce Canyon right in mountain cowboy country with theme decor. Very comfortable room and beds. Nothing luxurious but fits the bill. Hotel restaurant serves good value meals but nothing fancy.

  • 5
    « What a Great Location and the Breakfast Buffet is incredible for a Best Western »

    What a Great Location close to the Park and the Breakfast Buffet is incredible for a Best Western. Close to Bryce and the Hoo Doos...A Must for seeing and the trip to see the Queen in her Garden. Room was great and roomy, nice refrigerator and microwave.

    3
    « Better than expected »

    There were a number of mixed reviews on this site so I was concerned. However I found everything quite satisfactory. The heating/cooling systems are the older in-wall units which are noisy but we kept it off. Great location for Bryce, we were up to watch a sunrise at the canyon. We did not eat at the much criticized restaurant; go the Lodge or back to 22 to eat at the Pines for good meals.

    3
    « Ok for the night »

    There're not a lot of hotels close to the national park and Ruby's Inn seems to have captured most of the market, in what is a large complex catering to a variety of accommodation options. We chose to stay in the motel in a double queen room which was upstairs in the Lakeview lodge. Unfortunately a large rubbish skip ruined what should have been a nice outlook over the lake. Perhaps it could be moved to a less obtrusive position? The room was clean and quiet with a comfortable bed and basic tea/coffee making facilities. For an overnight stay the room was fine. We had dinner and breakfast in the dining room which we rate as average however there aren't a lot of options close by. Thinking we might just have fruit for breakfast we were taken aback at the price of apples in their general store - $1.10 each. Tip:take your own snacks etc...

    3
    « Ok place. »

    Bed was comfortable - Best Western has that down pat - the heater worked well. No free breakfast, the toilet seat rocked when sitting on it, the vanity mirror still had someone else's toothpaste spit on it and on the side wall, the bathroom window was unfinished, there is no vent in the bathroom, the bathroom was wall papered, there were no extra blankets in the room and you can hear the people walking around upstairs. One would think that they would have the bathroom in better condition when you pay almost $150 per night. All this being said, I would stay here again but I would bring my own lysol wipes and ask for an extra blanket up on check in.

    2
    « So-so experience »

    There are not many options to stay near Bryce Canyon and even less restaurants. Very busy with tourist groups, takes forever to be seated at the restaurant. The rooms are dated and seem a bit crammed with furniture. The shower water was warm at best. Convenient market and location to park entrance.

    3
    « noisy water pipes »

    We stayed here for two nights. While the service, bed, size of room, facilities were all fine, the noisy water pipes were a killer for me and hence the three star rating. Every time someone in the next room used the toilet or shower the noise going through the pipes was horrendous. Fortunately ear plugs blocked out most of the noise while I was sleeping, but it shouldn't come to that. Frustrating because otherwise it was very quiet. There aren't many other accommodation options in the area but I would pick another based on the noisy pipes should I ever return to Bryce Canyon.

    4
    « This place has everything a traveller could need! »

    The room was spacious and very comfortable. But it is the whole thing that wows you. Besides the motel part, there is a large general store, a restaurant (with delicious food and a buffet), souvenir store/art gallery, old west photo gallery, and many more. And it is minutes from the entrance to Bryce Canyon National Park. What more could you want?

    3
    « Pet Friendly »

    Of the three pet-friendly hotels near Bryce Canyon, we chose Ruby's. They are the only one of the three that allows well-behaved pets to stay in the room unattended. As far as I'm concerned, this is an absolute must when visiting the National Park. The Park only has one pet-friendly trail. Folks who are travelling with a pet, and who want to do something other than just drive through the Park, truly need a safe and comfortable place for their pet to stay while they are hiking/exploring. When the weather is warm, leaving your dog in the car is certainly not an option. That's why I greatly appreciate places like Ruby's - with genuinely pet friendly accommodations. We felt safe leaving our dog in his crate in the room, with the do not disturb sign on the door so that housekeeping would not come into the room while the dog was there unattended. Granted, we had to forego having our room cleaned, but housekeeping provided us with goody bag that included some additional clean towels and other amenities - we didn't even have to ask for this. They just left the items at our door. Bottom line: If you are travelling with a pet, this is the place to stay. If not, though, you might want to seek other accommodations. Here's some pros and cons: Pros: *Friendly, efficient front desk staff. *Friendly and helpful staff members in the General Store. *Room had a shower/tub combination, with a nice, high showerhead that tall folks will appreciate. *Retractable clothesline above the tub, in case guests want to do some hand laundry or hang up wet swimsuits. *Comfortable beds. *Large, flat screen TV *Licensed liquor store on site. *Activities desk will arranged for horseback, ATV and other excursions. *Parking spots available close to the rooms. *Two sinks in the room: one in the lavatory/shower area, and a separate sink and vanity just outside the bathroom door. *Interesting variety of waterfowl at the on-site "lake" *Large grassy area for dog-walking. *Our room was set back from the main road, so we didn't experience any traffic noise. *Free Wi-fi *Laundromat on site Cons: *Both on-site restaurants get very bad reviews. We didn't even try to eat here, despite the convenient location of these restaurants. *Ruby's is a huge complex, with stores, a gas station, and the aforementioned restaurants. It looks very touristy and impersonal. *Our "Lakeview" room didn't afford a good view of the small pond (aka "lake"). Our ground floor room had an exterior entrance door, and we couldn't leave our drapes open without compromising our privacy as other guests passed by our motel room window. *There was a lot of trash in the lake, including a styrofoam ice chest and a discarded piece of wooden furniture. There was also litter in the grassy, landscaped areas of the property. *When we arrived, we noticed a pile of soiled rags on the sidewalk in front of the room adjacent to ours. It remained there for an entire day before someone on the housekeeping staff removed it. *Check-in time is not until 4 p.m. *The drain in our tub was slow. Water would rise up around our ankles while we were showering, and the slow drain caused soap scum to accumulate in the tub after I took a bath. *There was a switch for a bathroom heater, but there was no heater in the bathroom. It was a little chilly during our stay and a heater would have been nice. *The pet friendly rooms evidently all have 2 queen beds. We'd have preferred one king-sized bed. *The ice machines in our building didn't work. I had to go to an adjacent building for ice. Even then, a guest there informed me that one of the two machines in that building had apparently been removed. *One of the two sinks in our room was plumbed backwards (i.e. cold water flowed on the hot water setting and vice versa) *There was some noise in our room from the upstairs guests - when they walked across their floor or used the bathroom/shower.

    5
    « Clean and convient place outside of Bryce »

    Ruby's is a great location with many conveniences. There is decent food, a grocery, laundry, pool and hot tub. You can also catch the shuttle and tickets to Bryce right outside the main entrance. As other people have noted it is a large place and the theme is a bit hokey, but if you are only staying a couple nights it's clean and the staff is friendly and helpful. Stay here instead of Cedar City.

    4
    « Very close to Bryce Canyon National Park »

    We stayed two nights at Ruby's. It is very convenient when visiting Bryce Canyon National Park.....Just a few minutes drive and a shuttle bus stops right outside the front door. The rooms are fine and the staff is efficient. There is a restaurant on site and also a gift shop and food market. The first night I tried to make a reservation for dinner at the attached restaurant and was told they did not take reservations and that six tour buses were expected that evening. Happily, I thought to ask if they did take-out and was told that they did and whatever we ordered from the menu could be ready in 15 minutes. Apparently the bus people ate from a buffet so the restaurant was busy but the kitchen was not. We did take-out that night and had a nice meal in our room. The next night was not so busy and we were able to enjoy dinner in the restaurant. There is a mini fridge and microwave in the rooms and we noticed some people in the market getting frozen dinners to fix. Breakfast is not provided and the same problem with bus loads of people can happen in the morning. Other options for food are a five mile drive away.

  • 5
    « Great Stay at Ruby's Inn »

    My wife and I stayed for one night at Ruby's Inn after spending the day at Bryce Canyon. Ruby's is right down the road from Bryce and is a sprawling complex with many buildings including a general store, a restaurant, a diner, an indoor pool, and a number of structures with accommodations for sleeping. We requested, and received, a nice room in the main building. The room was clean, roomy, and quiet. We were very satisfied. We also had ice cream at the diner and breakfast at the restaurant which were both very good. My wife and I both said we would certainly stay at Ruby's again and we would recommend the hotel to our friends.

    4
    « Fun Stay »

    We enjoyed our stay at Ruby's Inn. The history was interesting, and the location perfect! Very close to Bryce Canyon, and everything was there - restaurant, gift shops, gas, nice room. Staff was fun to visit with, especially one of our waiters who was a grandchild of Ruby!

    2
    « Beware »

    This hotel is close and convenient to Bryce Canyon, but our room was old and smelled odd, floors creaked, and fridge didn't work. To remedy this, the hotel sent an employee to spray air freshener. Hmmm. The food quality at the buffet is also poor. I would stay at the Best Western Bryce Canyon Grand hotel across the road, more money, but worth it.

    3
    « 5 minutes from entrance to Bryce »

    Traveled to Bryce canyon for the first time in mid-May. We had wanted to stay at the Bryce Canyon Lodge but it was soldout so we booked a reasonably priced room at Ruby's. Also considered the BW Grand but it was $63 more and for one night we felt we could survive with Ruby's. First off, the drive into Bryce (from Park City) was gorgeous! And when we arrived at 2pm to the motel we were grateful they could give us a room for an earlier checkin. Then we were really grateful to find our room (#7367) on the backside of ?Elk Lodge? so we faced a pond and some landscape rather than parking lot and other buildings. It is just 5 minutes into the park and that afternoon we were able to do the Queens garden/ Navajo loop - took about an hour. Amazing! After the hike we went to the General Store and got a slice of pizza and beer and sat outside - fun! That night we ended up at Ruby's restaurant and did the salad and soup bar - definitely not very good. The next morning we got up at 5am for 6:20am sunrise over the amphitheater and then did the 15 mile drive out to rainbow point and made the stops on the return drive finishing at amazing Inspiration Point. Took about 2 hours making the stops and then we enjoyed the breakfast buffet at the Lodge for $14.20 per person. A room at the lodge would have been much more expensive than Ruby's but for one night and being so close to sunset and sunrise I think it would have been well worth it.

    4
    « nice launch to bryce »

    A nice setup in general if going to Bryce canyon. Close to park entrance. Room was adequate though nothing special. Could update their smoking policy as we had a neighbor who liked to stand right outside our door to smoke. Ice machine didn't work in our building ( elk lodge ).

    4
    « Close to National Park »

    Comfortable rooms, big resort by a lake with restaurants and shops off reception. Shuttle bus into the Park stops outside hotel, very close to the park. The hotel has a cowboy theme. Found reception staff helpful and friendly.

    3
    « Very average at best »

    This Best Western is a huge hotel and our room was average, for $147 a night with taxes. The king bed was good, and there was a small refrig and microwave which was adequate. Noise from upstairs room was somewhat loud at times. Ice machine nearby was broken- looked like it had been that way for done time. We did not eat in the restaurant and all food nearby was fast food, or heavy expensive meat/rib platters which were average at Best. No nicer quality food, fresh salads or high quality Calufirnia cuisine anywhere, which was a surprising and very disappointing situation. We chose to leave a day early and return to Vegas, as we had spent two quality days at Bryce, which was spectacular. P. S. The Best Western Grand Hotel directly across the street wanted $188 plus taxes, and I can't imagine it would have been an improvement.

    4
    « The only show in town... »

    There isn't much to choose from near the mouth of Bryce Canyon. However, Ruby's Inn is quite satisfactory. I enjoyed staying there. They tried hard to make everything work for us. It was a good stay. Because of it's proximity to the entrance of the National Park, it was very, very convenient to enter into the park and enjoy the amenities offered there.

    4
    « Great Location »

    Check in went smooth, room was neat and clean, beds were very comfortable, bathroom was neat and clean. Bathroom light took about a minute to "warm" up. Second floor with stairs could be a problem for some, but not a big deal for us. We ate dinner at the restaurant and it was only fair, kind of pricey and very limited menu although service was good. Breakfast at the diner was fairly priced but quality was just ok.

    5
    « great hotel »

    Rubys inn made our visit to Bryce Canyon terrific. The food was great and the room comfy. The staff gave us the inside info for visiting Bryce Canyon. The hotel is very busy because of the popularity of the location. Everything went smooth

  • 2
    « Old, dirty rooms »

    The hotel room was filthy! We went to bed around 10 p.m. only to be up an hour later listening to the people above us talking, that's how thin the walls and ceilings were. We listened to what sounded like running back and forth above use until 2 a.m. The restaurant attatched to the hotel was filthy and the service was terrible. We had booked for a two night stay, and after the first night we checked out and went home. Would not recommend

    4
    « Trip to Bryce »

    Hotel was convenient to national park. Older hotel that could use some sprucing up (example -- carpet tack strip was missing going into the bathroom so tacks stuck up between carpeted room and tiled bath). The hotel had an adjacent restaurant but no complementary breakfast like Holiday Inn.

    3
    « Trip to Bryce Canyon »

    Best thing about this hotel was the proximity to Bryce Canyon. The rooms themselves are just OK and there was a bit of a funky odor so I think they need to clean the carpets a little more often. Bed was comfortable and we stayed only for a night so it was fine. not sure I want to stay there multiple nights.

    3
    « The very friendly staff is the only reason the Ruby's Inn recieved the "high" 3 star rating. »

    Seeing beautiful Bryce Canyon is more accessible by staying at Ruby's Inn because it is virtually "the only game in town". We stayed for 4 days and found the room maid service and the food to be very inconsistent. We found good food at the Bryce Canyon Lodge.

    2
    « best western unworthy »

    old smelly rooms. you can hear everything from the room next. the bathroom was clean that was a good thing. you can see the're the only hotel in town. the only thing good was the friendly reception. restaurant was terrible!

    3
    « Too cowboy for me »

    The theme of the hotel is cowboy/western. A style not appealing to us. The room was very clean but not attractive and the rooms look out onto asphalt and the back side of the hotels warehouse. The restaurant food was not s good as a Denny's. We barely ate any of our lunch, breakfast was average though. there are other choices in Bryce so I would check them out. We booked here because it was the only do friendly hotel in the area that I could find.

    3
    « Ruby's AKA Bryce Canyon City »

    Ruby's various properties are the biggest chunk of the small town known as Bryce Canyon City. The hotel proper is actually many buildings. The rooms are spacious but overall fairly ordinary. This is a large operation in a small town. No lounge(Utah Style), but they do have a state hard liquor concession stand in the lobby. It's Utah, so shop early or not at all! OK hotel for a decent price if you want to be near Bryce Canyon National Park. The General Store on the property has HUGE selection of faux and real-ish souvenirs and clothing and native american items and on and on. Also a food mart!

    3
    « Could have been better... »

    Admittedly Ruby's Inn is close to the Park - but it is chaotic and they take advantage of being pretty much the only place to be! Masses of people - slow check in - mediocre food... Basic rooms...expensive for what is offered! Luckily Bryce is close by and Ruby's Inn fades into a distant memory...

    3
    « A Visit to Bryce Canyon »

    This Hotel offers an overpriced restaurant with average food at best. The coconut shrimp was tasty but we were shorted 2 shrimp and had to bring it to the attention of the waitress. They made it right without arguing but for the price we paid I felt the overall experience could have been much better. I watched out waitress chit-chat in the kitchen while we waited and waited and waited for her to take our order. Enough of that. Bryce is beautiful and I know that we could have done much worse than Ruby's. Less "carnaval" and more quality would be appreciated.

    3
    « Very rude reception staff. »

    We had 2 rooms booked via a booking agent for this hotel. However when we arrived there was only one room reserved for us. In spite of our paperwork being correct the receptionist just said "well its not our fault" and did not offer to do anything about it. We asked if another room was available and she said there was but we could not have it without the manager giving permission and as he was on a break we had to go away for 45 mins until his return. We returned about an hour later to be told again it wasn't their fault. We were not looking for blame, merely a solution! So we phoned the booking agent who then spoke on our behalf to the receptionist. We asked for the manager but were told he was too busy to speak to us. Finally the receptionist said we could have a second room. The hotel itself was ok, a bit dated and basic. The tv unwatchable as couldnt get a picture at all. Didnt dare contact reception about it! There is a huge and very good gift and provisions shop on sight and the restaurant was also very nice. Good food and friendly helpful staff. We assume night staff/reception are very helpful as we had a very agitated woman banging on the door during the night as her boyfriend was taken ill. We advised her to call reception to explain the problem and request a doctor or ambulance and as one arrived within 20 mins we can assume they acted accordingly. Be aware that things advertised to do in the local area are May to October only.

  • 4
    « Great Value and Amenities »

    This historic complex is huge but so well run that the hoards of people are easily and efficiently accommodated. Plus the rates are very fair, about 1/3 of what Bryce Canyon Lodge charges, and its just outside the park. Lots of amenities from restaurant to gift shops to groceries. A lovely lodge common room and a laundromat on the property. Wifi works great as well.

    4
    « Comfortable stay close to park entrance »

    My husband and I stayed here for one night on our vacation loop from Las vegas, grand canyon, Page, Bryce, and Zion. We had a room in the main lodge. We had a room in the main lodge. It was clean, quiet, and comfortable. The décor was great and went along with the Western pioneer theme. Check-in was quick and easy. No complaints here!

    4
    « Perfect base for exploring »

    Set in the little town of Bryce, Ruby's Inn is the perfect stop for further exploring into Bryce National Park. We only stayed for one night, wished we'd planned more really. While rooms were typical motel style, they were clean and had everything we needed. The facilities at Ruby's were great and useful for those travelling though. The shop had both gifts, a post office and many food requirements. The launderette was useful to use as we were on a road trip. The restaurant chooses were typical of local cuisine and served our purposes.

    3
    « Tired, but inexpensive hotel »

    Ruby's Inn is the closest hotel to Bryce Canyon National Park, with the exception of the Lodge in the park, and is adequate as a base to visit the park. Check in was slow, as there were only 3 clerks and about 10 people waiting to check in. The room was a little on the small side, but was clean and the beds comfortable. Our room was on the first floor and we could hear footsteps from above and the shower next door, but it wasn't too bad. It is just on the old side, so you will get some noise. As for price, keep a watch out. When we originally booked, the room was listed at about $145.00. I kept checking and at one point about a week before we were to arrive, the price went down to $85.00 for the same room, so I grabbed that rate. I was much happier with the room at $85 than I would have been at $145! I assume it didn't fill as they had planned. The hotel had a restaurant, which was also adequate. We had just the salad bar for dinner and it was good. Be prepared for large groups of tourists. The main thing going for this hotel is the location near Bryce.

    4
    « Convenient and Economical »

    Ruby's was our second choice as Bryce Lodge was booked. It proved convenient for accessing the park and economical. Pluses included a decent sized room with fun cowboy art. Three drawers provided plenty of storage space. Amenities included coffee maker, microwave and refrigerator (not cleaned of old milk). We enjoyed having double sinks outside the toilet/shower and using very soft towels. The Inn store had everything you might need including microwavable dinners, clothes, souvenirs, etc. Everything in ?town? seemed to belong to Best Western. Dining choices were poor. We had poor hamburgers at Canyon Diner as the Barn & Grill didn't open until 7PM and accommodated tour buses and the line for the buffet in the Inn was crazy long. Our ?lakeview room? actually looked out at a large garbage bin and a horse trailer. The lake (or pond really) was somewhat garbage filled but had some interesting birds. We were on the 1st floor and heard LOTS of noise from upstairs including footsteps and water running repeatedly, so get a 2nd floor room. Lights were needed over the bed for reading. While improvements were clearly needed (I am deducting 1 point for food and another for view and noise, but putting one back for price and location) especially in regard to finding food, I would recommend Rubys as for easy access to Bryce.

    3
    « our review »

    expensive for what it was though the servicewas OK. food in restaurant was ok but expensive -Ruby's takes advantage of its virtual monopoly position in Bryce to charge top dollar for for everything including stuff in the grocery store

    3
    « Great room, horrible breakfast »

    There is not much going on around this hotel. It's sole purpose is to be a base ground for Bryce Canyon so don't expect anything to be surrounding the hotel like restaurants ect. The hotel room is great and comfortable. Does the job! Their reception area is beautiful. Their attached store is super cute and convenient considering there is nothing else around. It was a bummer that the all the rooms are not connected to the pool area. We would have had to go outside in the cold to get to the pool which is not ideal so we just ended up not going. The restaurant is horrible for breakfast buffet . Considering that you pay close to 50 dollars for 2 people, you would expect something decent. What you get is what is served for free at most other best westerns. A few hard pototoes, hard pancakes and pre-made eggs. And drinks are not included in the price! Those are extra. The reason their breakfast matters is that they are the only place in town where you can get a bite before a day of hiking. They either need to lower their price or increase their food quality. I would definitely recommend for a quick stay at Bryce, just make other arrangements for breakfast each morning.

    4
    « Lodge accommodation »

    Ruby's has a monopoly on the area and have made it a kitschy destination. The room was clean and well appointed. Unlike other Best Western hotels,breakfast was not included. We were told at check in so ther were no false pretenses.

    5
    « Ruby's Inn Stay »

    The negative No Safe in room. We were carrying passports and cash for extended travel beyond this stay. We were forced to keep these items with us because there was no safe. Did not consider quality of the breakfast matched the price. Positives Dinner in the restaurant was excellent. Service was also very good. Prompt and Courteous Room was very large. Plenty of room for two of us and three large suitcases.

    5
    « A wonderful stay »

    For our visit to Bryce Canyon, we chose Ruby's Inn and what a great choice we made. The rooms were spacious, updated and clean! Everything you need is right there including an extensive gift shop and restaurant.

  • 4
    « Location and amenities are great »

    The Ruby Inn is like a small resort that sits on the edge of Bryce Canyon National Park.It has a general store, couple restaurants, activities, self service laundry, and nice indoor pool area. The rooms aren't the most modern thing in the world, but they were clean. The dinner buffet was pretty good too. It was $20, but you won't find many options in the area for less. I'd take this over the Best Western across the street. The amenities are worth it even if the rooms across the street are more modern.

    3
    « Very good accomodation »

    Great location for visiting Bryce Canyon National Park. We appreciated the comfortable beds and the small fridge in the room. Laundry facilities are available but unfortunately the dining options leave a lot to be desired.

    5
    « Great Location and Quiet Rooms »

    A good place to stay if you want easy access to Bryce Canyon. Good restaurant and quiet rooms. Although this is a huge complex, we felt that we had personal service. Avoid the overpriced gift shop and store though.

    4
    « Best Location »

    Great to be within a mile or so of the park entrance and across the street from the free park shuttle. Nice to have convenient outlets for charging phones, etc next to the beds. double sinks outside the tub and toilet area were convenient. Spacious room with two queens.

    4
    « Great hotel in a fantastic location near Bryce Canyon! »

    I stayed at Ruby's Inn overnight in August 2015 and found the hotel rooms to be clean and comfortable. The hotel has its own complex which includes a general store (encompassing a very large gift shop) and the main restaurant which was very efficient and had a great menu. I would definitely stay here again!

    4
    « we liked this hotel »

    I pland this trip for my friend from Japan and choosed this hote in Bryce Canyon. We drove from Grand Canyon and everybody was tired and hungry but we arrived at hotel after 10:30pm so restaurant or general store were closed already. We are from LA. They are 1hour ahead from our time. I made a big mistake. We couldn't have dinner. With deep regret we went our room. But our friend's room wasn't cleaned. My wife called front desk but nobody answer. I went back to the front desk but there is no one. All front staff seems to went home. I found 1staff was working at different counter and told her our problem. She went to back room to report a hotel manager. The manager showed up and apologized me besides offerd us free breakfast for next morning. The room wsa cleaned while we were eating snacks we brought from home in my room. Next day we enjoyed Pool,Jacuzzi and shopping in the hotel. The hotel was very close to the Bryce Canyon. We needed more time to enjoy this hotel because this hotel was very nice. After came back to LA we all said this hotel was the besthotel among the hotel we stayed this time. When we have a chance to come back to Bryce canyon, we definitely choose to stay this hotel without check any other hotels.

    5
    « Great hotel near Bryce Canyon with store and market! »

    This is a great hotel to stay right outside the entrance of Bryce Canyon national Park. It was easy to find and easy to check in. It is a large complex with a restaurant, store, and market. My room was nice and quiet.

    4
    « Wild West »

    The hotel room was reasonably priced. It has a lot of history tied into the local surroundings. The facility is large with much to offer. My wife and I have been touring some of the Western National Parks. Ruby's is at the entrance to Bryce Canyon. The complex worked like a machine that was very well oiled and operated the same way. They have their act together.

    3
    « One Stop Lodging »

    Ruby's Inn is a large hotel complex with many buildings located near the entrance of Bryce Natl Park. It is conveniently locate on the free Bryce Natl Park shuttle line which take you to many of the most popular viewing areas as well as the Bryce lodge. Our room in the lakeside bldg was clean and located on the ground floor. Parking is free outside your door. The room was a handicap accessible room providing a very large bathroom. We ate breakfast at the hotel but based on other feedback, had our dinners at Bryce Lodge and Bryce Canyon Pines. Enjoy the beautiful views from the rim of the canyon and take a short hike to the Queens Garden to walk among the hoo doos. We also enjoyed the 18 mile drive not covered by the free shuttle, taking you to the end of the rood featuring many beautiful overlooks. Ruby's is one of the few places to stay near the entrance of the park and provides all the services you need during your visit to Bryce.

    2
    « dirty room, rude staff »

    the staff, eating at the counter, licked fingers clean of cheetos orange, and then picked up purchased shirt to fold and out in bag..... all the while engaging in making fun of and ridiculing the guests who had just left. shower was extremely moldy

  • 5
    « Lovely place to stay! »

    Ruby's was a lovely surprise. There floors are updated, with simulated wood flooring, which immediately "feels" cleaner than other motels. The bathroom also had 2 sinks which was a welcome surprise. Even the soap/cream/shampoo are a cut above the norm. It has a refrigerator and microwave in the room, and everything appeared spotless. Although the place is quite large, it doesn't feel like it as the buildings are spaced out from each other. There is a large gift store, including clothes and supplies for hiking/camping, and even some groceries. There is also a Jacuzzi that is so welcome after a day of hiking. To top it all off, you can practically walk into the park, and the cost won't break the bank.

    4
    « Nothing spectacular but rooms clean, large, and had the necessities we needed »

    The location of this place is fantastic. Just minutes away from Bryce Canyon entrance. It's a little outdated but clean and we had all the necessities we needed including, microwave, refrigerator, and coffee in room. The restaurant is way over priced and the food is not that great but we only ate there a couple of times as we had our own breakfast and lunch food with us. There is a small grocery store at hotel and it was nice to pick up some apples and carrots and such. I don't quite get the leather pillow or the small pillows on teh bed. I didn't like them at all but otherwise all was fine. The rooms are quite. A little warm (had trouble getting room to cool down. Can't imagine if it were the heat of summer). We would stay here again, however. It was fine for what we needed.

    5
    « What one should expect from a Best Western at a national park! »

    Two days and one night at one of the prettiest landscapes ever! I need to be focused on the scenery not the hotel. And this one fit the bill. A very nice place with all the amenities I should expect at a national park. I was short on memory cards and they had them in the gift shop! I plan to return to Bryce and Best Western will be my place to stay.

    3
    « Best of the mediocre lodging options near Bryce Canyon »

    Ruby's Inn is nothing special and I'm not quite sure where the "Plus" in the Best Western Plus label comes from as it felt like your standard Best Western to me. Biggest plus is it's location near the Bryce Canyon national park entrance. It was also convenient to have the grocery store located in walking distance. Otherwise, the hotel is very forgettable. The room wasn't dingy, but didn't exactly feel clean, either. None of the doors in our suite shut correctly, making it hard to have privacy in the bathroom. Housekeeping didn't make our kid's beds after our first night because the kids left their stuffed animals on the bed. Apparently the hotel policy prevents them from making the bed if there is stuff on top of it (because stuffed animals got in the way? lame!) The indoor pool is not heated and was quite cold during our stay. There is also no real seating in the pool area, so my wife had to sit in an adjoining hallway to read her book while the kids swam. The attached buffet restaurant was crowded, expensive and low quality. Just not a super comfortable, relaxing stay. But given the limited lodging options available near Bryce Canyon, Ruby's feels like the best of your bad options.

    3
    « Not so great »

    Historic property / area close to Bryce Canyon with old west ambience. Stayed in Lakeside lodge - beds quality and dark decor are in need of updating. Bath stall make creeky noisy while in use, can hear neighbors in their bath stall too

    4
    « Great place! »

    My wife and I recently stayed and were both pleased with our stay. We stayed in the main lodge section which was convenient and close to everything. If we had any complaints it would be the water pressure and temperature fluctuations, not fun doing the hot & cold dance in the shower...

    3
    « Decent hotel, but the restaurant experience is poor »

    The hotel is decent, well kept and clean. The check in staff is friendly and efficient. That's pretty much where the good part ends. The restaurant is overpriced, the food was usually cold, and the service was extremely poor. College age kids with little or no training on serving. You had to ask for everything multiple times, and usually had to hunt them down to get drinks or even your check. No manager in sight. I'd definitely eat somewhere else.

    3
    « Don't Let Ruby's Growing Pains Strand You Without a Room »

    Ruby;s is having growing pains in several significant ways: they've added new wings and are short staffed, they changed over to automated (vs manual entry of ) booking confirmations and TV service pay per view upgrades. Their new automated booking system is not communicating too well with Expedia or TripAdvisor bookings. So when you show up they may say that they see no reservation. Ways around this is to ALWAYS print out and keep a copy of any reservation confirmation and present it to the front desk. Having it on your smart phone works well too. At first Ruby's Inn insisted they had no reservation and they were totally booked up. Stand your ground, ask for the manager, present your paperwork or confirmation on the smart phone and paper. There may be grousing by the management how they just changed over from manual entries to systems (not) communicating with each other and how it delays checking people in (Not your problem!) . The general reception staff may insist that You call your booking site to correct this lack of reservation. Ask to use their phone and do it all at the front desk where they see other travelers looking concerned. You may order a movie and not be able to access it. Or, the movie you requested is not the movie you get. Requests to fix problems may take many minutes if not an hour or more for them to get back to you. In the end, everything got fixed and resolved but this was the most challenging night of our trip. Bottom line. Keep your booking confirmations! High five to the day and night managers that resolved the problem. They were stressed but professional.

    4
    « Good value for this location. »

    We didn't find many choices at a reasonable price near Bryce. Ruby's BW was a reasonable price for the area. It was just okay, but was clean and quiet which are very important to us. The room was very dark, in decor and lighting. We did not like the fact that there was no breakfast included and the restaurant buffet there was quite expensive, so we drove to the Bryce Canyon Pines Restaurant about three miles away and had a great meal and incredible service, at a fair price. Ruby's has a monopoly on everything in Bryce Canyon City so it seemed there was no competition to enhance quality. We may or may not stay here again.

    3
    « Tired rooms, terrible customer service »

    I arrived early to check in and as I suspected (and accepted) the room was not ready. At checkin the girls at the desk were more I interested in entering paperwork and answering telephone calls then attending to actual customers. Finally after being served, the girl could not understand my surname. Repeated the spelling 4 times, and slowly, even saying "A" for alpha etc, still couldn't get it. In the end I gave her my licence as she seemed to be having so much trouble! I took a seat and waited until I saw other people turning up and getting their rooms straight away so I decided to go back and see if their was a room free. There was and I took the keys and checked in. Upon returning to the room after dinner the key did not work. This was extremely annoying because it was snowing and it was not possible to walk back to reception due to the room being located in Lakeview, which is very far away from reception, not walking distance, so it meant going all the way down the stairs again, into the car and driving back to reception in the freezing rain/snow to get the key reset. The tv was also not working on the second night which is annoying. Couldn't be bothered calling reception to fix. Wouldn't stay here again. Lots of good facilities such as laundry, big grocery and gift shop.

  • 3
    « Affordable stay at a popular spot »

    We decided to stay at Ruby's Inn because of its popularity and its western charm. After our stay, I will probably not choose this hotel again. Although the rooms were clean and a good value, this place was like "Disneyland" - very crowded even in April. My shower experience was very unpleasant. The water became VERY HOT suddenly! It did not stay at a constant temperature. After getting the water to the desired temperature, again, it became VERY HOT again! My husband could hear me screaming from the bathroom and wanted to make sure I was OK. He said that he was not going to use the shower. I called the hotel after I got home, because we left so early the next morning, and told them of my experience and the young girl who answered the phone seemed friendly, but didn't take any additional information from me and just said "Oh, I'm sorry, I'll let them know." Disappointing.

    3
    « Decent but Impersonal Motel »

    A huge spread out motel with, perhaps, 8 two-floor buildings , small rooms with rustic feel (it's by design, but still...). Very touristy main building with a main counter, a horseback tours counter, a restaurant, a gift shop, a general store, a gallery store, and a post office all under one room accounts for a very impersonal feel.

    3
    « Great View »

    The bed could have been bigger and the restaurant staff was not very helpful. There was a great view from the room and the hiking in Bryce canyon was amazing. Can't wait to bring my kids down for a vacation and hiking.

    2
    « Best Western is the only game in town »

    This is simply a Best Western. There is also a newer Best Western right across the road. These are the only 2 hotels in town. Historical Ruby's Inn is no where to be found. (Ruby's burned down) This is now a huge (300+) rooms and a tour bus stop. Our room was a decent size & clean, but very noisy with people walking by the room late in the night as well as early in the morning. It is very close to Bryce National Park (the ONLY reason to stay there), has a restaurant (adequate), & a general store (expensive). Next time we'll stay a bit further away from the park--in a quieter less busy hotel.

    5
    « Excellent value »

    Great location and restaurant with an excellent salad bar and dressings. Excellent value. No complaints. We always look forward to our stays there. Stayed five times and it has always been good. Bryce Canyon is one of the world's greatest sights. Bryce and Zion--couldn't beat that anywhere in the world.

    4
    « Nice, clean & affordable stay nearest to the park »

    As usual it is my most fav place to stay, if I'm visiting Bryce... It's nearest to the park. Comfortable bed & very comfortable pillow... Ponderosa is really big... Facing the road... Easy parking right in front of ur room... Very easy check-in & check-out.. Very clean rooms

    3
    « Close to Bryce park entrance »

    Room is clean and average size, but the bathroom is big, there are two sinks. Had dinner in main lodge restaurant and salad bar is not bad served with cooked chicken breast. Overall food is ok but pricy. Breakfast is not included. Coin laundry room is available.

    3
    « Ruby owns this town »

    It struck us as funny that after 5 days in small towns and national parks we came upon ruby's hotel and town. What a hoot. Check in was smooth. Our room, unfortunately was up front in a small building next to the main entrance. Ugg, late arrivals clunking up stairs, beer trucks unloading kegs in the early morning, traffic. No sleep tonight. On the bright side, Bryce canyon was awesome. We did not take advantage of shopping in ruby town or take any of their tours so can't comment on these.

    4
    « Nice, if dated, amenities, friendly service »

    We stayed in a two king room which was comfortable. We found the amenities to be a little dated but pefectly fine. The staff was friendly and went out of their way to accommodate us. Great access to Bryce. Would recommend.

    2
    « 3 Tour buses and one restaurant - no food »

    I went to enjoy myself and found when it was time to eat that over 100 people had arrived by tour bus. I eat a TV dinner in my room. Thanks for nothing Ruby's Inn. There were no other options. Shouldn't a hotel have a way for its guests to eat?

  • 3
    « The room is very basic, courtyard motel style. Roomy and comfortable. »

    Ruby's does nothing to promote friendly customer service. The staff in the motel, gift store, restaurant seem to be unhappy to be there and rarely even say hello. The main thing is that Ruby's food is horrible!! Stay away from the buffet and even the entire restaurant. As an example, my wife ordered a bacon omelette and they filled it with bacon bits even though they have bacon for the buffet. She sent it back. The buffet food is old, stale and cold. It is not changed out very often as far as we could tell. There is a nearby restaurant called the Pines about 3-4 miles away that had a very good breakfast. We ate there 2 times instead of Ruby's. Dinner was ok but I had to send my steak back because it was thin, overcooked and tasteless. The only other nearby option is the Lodge in the park. We did not have a full meal there but did stop in after a hike and had a cup of elk chile and my wife had some vegetable soup, both of which were tasty. The prices are a bit high but the food is probably an improvement over Ruby's. Ruby's has a lock on the entire area so there aren't a lot of choices nearby but I would definitely say to stay away from Ruby's food, it really is terrible.

    5
    « All inclusive »

    This place has everything you may need or want. It is more like a resort than just a motel. There is excellent dining, shopping, tours, etc. The lobby is beautiful. Friendly stall all around. Good location to the park shuttle.

    5
    « Good »

    We had a great trip thanks to having a good place to rest after hiking and seeing the beautiful places in our trip. We like staying in Best Western hotels because of the reward points, The coffee was very food and not weak.

    3
    « Bedding Not Comfortable--Everything Else Okay »

    Room size is generous, decor is average, bathroom has second vanity in room with tub/shower and the high shower head is high for tall guests, there's plenty of countertop space, did not hear any noise from adjacent rooms. The mattress and pillows, however, are comparable to what was available mid-1900's. Those who can sleep anywhere will fare well--seniors or those with arthritis may find it very hard to get any sleep.

    5
    « Best Western Inns Redeemed »

    I hated Best Western Inns! The rooms were always run down, or so tiny, you could barely move around in them. The front lobby is very nice and the expectation of what you would see in the west. Big, heavy, log built buildings that are very inviting, like log cabin homes. So I expected the same for the rooms. On the property it has wildlife names for the other sections of rooms; like Antelope Lodge, Deer Lodge, etc. But they aren't as well kept as the lobby. In fact it falls short! While the decor of the rooms are ok, they are especially roomy, and the beds are very comfortable, which I liked, but they are in dire need of renovation. Old worn carpet, but not thread bare, small stains on chairs, carpeted outdoor walkways that haven't seen a vacuum (ever), and very low shower pressure. The buildings are of wood construction, and as wood construction ages, it creaks. Badly! It creaks! someone in the next room walks across the floor and your table lamp rattles, making you think someone is in your room, because everyone in your room is asleep! Your floor creaks with every step you take, and your table lamp rattles. The outside doors need weather stripping, cold air blows through them. Parking lots are very noisy, and grounds are littered with trash, and cigarette butts, everywhere. Staff is friendly. Great restaurant, with very good food, but breakfast/dinner buffets are expensive. General store has a grocery section where we bought cereal, and lunches to save on food cost. The Indoor heated swimming pool was a blessing for our 7 year old granddaughter. Whom loves to swim.

    4
    « Good Hotel »

    Looked forward to staying at the famous Ruby's Inn. It did not disappoint. Charming décor which fit the whole experience of Bryce Canyon. The room, which was in the main lodge was nice and clean. The restaurant offered a great buffet as well as regular menu items. The dinner buffet was a good value for the food variety offered.

    3
    « Convenient for Bryce Canyon »

    Located near the park gate this very large hotel is convenient and quiet. The room was adequate and clean and gave a good nights sleep. A typical Motel which is all that is needed if traveling but not luxurious.

    4
    « Everything you need »

    We stayed in this hotel for two nights in June 2015 and were not disappointed. The reception area is quite rusty and cozy, all new guests were served pretty quick. Our room was in one of the external houses right to the lake - unfortunately we didn't have lake view. In front of the houses you can find plenty of parking lots so you definitely won't have a problem finding space for your car. The room had an average size with two comfortable queen size beds. The bathroom was clean and everything was working. We had some problems with the key card to our door that were solved by the staff as good as possible. In the evening we tried the hotels buffet restaurant (additional cost) which was average. Not more, not less. Ok for one evening, for the second we ordered from the menu card - which sadly was more disappointing. They also offer a breakfast buffet (additionally charged) that we didn't try. We enjoyed having a general store directly in the main area of the hotel where you can get some food (bread, cheese etc.) for a day in the Bryce Canyon. Besides the general store they have a huge souvenir area with all kinds of stuff. Ok for those who like that kind of knickknack... The hotel also has a pool that we didn't use, though we had a look at it. For us it was strange that they didn't have any changing rooms. You could use the toilet for that. But, in our oppinion, if you have such a huge hotel with a big pool you should also offer some changing rooms and don't expect your guests to change on the toilet. If you plan to go to the Bryce Canyon (what is surely the reason why you book this hotel, eh?) you can use the shuttle bus that starts directly in front of the hotel and takes ~5 minutes to the Bryce Canyon's visitor center. I'd definitely would recommend this hotel for a trip to the Bryce Canyon.

    5
    « Above and Beyond in Accomodating Needs »

    One member of our group was experiencing altitude illness. We had driven in from Capitol Reef NP by mid-day and we're able to check in early at Ruby's. We were thankful that our ill friend was able to rest while the remaining party hiked and enjoyed dining at the restaurant. We also were able to access a paramedic to assess our friend and provide some guidance in best practices to recover from altitude sickness. His encouraging words prompted our friend to increase her fluids (a lot!) and start eating! Everything about Ruby's was wonderful at an affordable price!

    5
    « Welcoming and Comfortable »

    I was hesitant about this hotel based on some Trip Advisor reviews but booked it since the price was right and it was at the entrance to Bryce Canyon. What a pleasant surprise! The girls at the front desk were wonderfully helpful, our rooms in the main lodge were large, clean and updated. Check-in and check-out was seamless, I love the mobile checkout. Internet was free and fast. The pool and hot tub were just right and not crowded on a Sunday of spring break, although the hotel seemed busy. I would happily return here again.

  • 4
    « Perfect Place for Exploring Bryce Canyon »

    We have stayed at this Best Western Plus Ruby's Inn on multiple occasions. It is so close to the park entrance that it makes for quick trips into and out of the park. The rooms are nice and clean, nothing too fancy, but more than adequate. The rooms also have a mini fridge and microwave. This comes in very handy because there are not a lot of eating establishments around, especially in the winter time. We bring stuff from home that we can cook up in the room. The pool is rather large, by hotel standards, and is indoors. This is a must for our kids who love to swim every evening.

    4
    « Simple, good value hotel room for night »

    This place has 5-6 buildings of 2 floor single bedrooms. Most rooms include 2 queen beds. Clean room. Good heating (though you need to know where it is- under front window under square metal latch). Clean and reasonably comfortable bed. The room walls are a bit thin so it's best to ask for a room on the second floor on a corner of a building. We paid $119 per room which felt like good value for what it was. Simple room. Don't expect a view, especially on the ground floor since they face the row of parked cars.

    3
    « OK »

    This motel is like a roadside resort with gift shop and opportunities for excursions. The facility was a bit shabby overall but the room was fine. I don't know what the "Plus" in Best Western Plus refers to but this particular facility does not offer a free breakfast. However, the pet walking area is very good.

    5
    « Awesome »

    The location of the hotel with the park was great. It's western setting of the hotel fit the area perfect. Their restaurant was very good. Waiters which we had also were very helpful. I would recommend this hotel to everyone that are going to Bryce Canyon. Beautiful area. Could have spent more time there.

    4
    « Bryce Canyon »

    Great location near the Canyon. Many more rooms than expected.Very clean and new bathroom facilities. Comfortable bed. We only stayed one night and did not use the restaurant. Had refrig and microwave, a hot tub and pool. Booked through Expedia for a good rate.

    3
    « Cowboy-themed Hotel .. very unique main lobby »

    This was a large 3 star hotel with rooms located in many different two storey units. Pool was indoors in main building. It was interesting to walk through their large shops, many with cowboy related items from boots to ropes. The rooms were motel like and not luxurious like some Best Western's. Free wi-fi. Bryce Canyon was spectacular and Bryce Canyon City is a small town and long drive to get there but on good roads and excellent scenery.

    4
    « Nice room with excellent location »

    The wife and I stayed here the night before going to Bryce Canyon. The property was very nice and the room was clean with comfy beds. However, the water in the shower was just warm even after turning it all the way up the whole time we were in there. The following morning there was a knock at our door at 0830am for housekeeping wanting to come in a clean. We were still in bed. Then again around 0930am there was another knock from housekeeping. I guess that was our sign to leave. Anyhow, the property was nice and customer service was friendly otherwise.

    5
    « Very Pleased »

    We enjoy the cleanliness of our room, The sheets were crisp and bed made tight. Everything we needed was available. The only problem the ice machine was not working at our location we had to the building next door

    5
    « Amazing Location »

    Ruby's Inn is located near a wide variety of gorgeous natural landscapes that offer many recreational opportunities. From Ruby's Inn, one can easily access Bryce Canyon, The Grand Staircase, Kodachrome Basin, Red Canyon, Petrified Forest State Park, and others. It's a great place choose as a base for your trip. We have stayed at Ruby's Inn during all 4 seasons and find the scenery to be uniquely beautiful any time of the year.

    2
    « Very poor hotel, got stuck having to stay here »

    We wish We drove the two hours back to Zion and got a better hotel!! There are only two hotels here at the main gate of Bryce, so they feel that they can over charge you for everything!! Take my suggestion, drive back to Zion National Park

  • 4
    « Nice Place! »

    We were very happy with our stay at Ruby's Inn. It's really a 'one-stop shop' if you will. They have a hotel, restaurant, cool gift shop, you name it! The front desk staff was very helpful. They were very quick at responding to my requests. The room was clean and comfortable and at a very reasonable rate, especially since it was right next to a national park..I expected to pay a lot more than I did! I would highly recommend this hotel.

    5
    « Excellent »

    Perfect hotel for this trip with children. Just what I wanted. Just what you need in comfort, the room is big enough. Very clean and Internet works perfectly. Very nice swimming pool and spa indoor so that you can use them even when the weather is not so nice. Close to the canyon so that you don't have todrive too much after hiking there.

    4
    « Nice Hotel »

    Enjoyed the Hotel and the location to Bryce Canyon and Zion was great! Enjoyed the Restaurant and the General Store. The room was nice and clean. The only little problems were the beds were a little hard for us and the front door was hard to close.

    3
    « Hotel close to Bryce Canyon National Park - Convenience but not the best »

    The room is clean but old. The carpet need cleaning or replace. The wall are fairly thin so any noise could be heard so we didn't get very good rest. Worse of all the bathroom tub is a cheap fiberglass so when we used the shower, standing on the fiberglass squeak ...Same for the room above us so at 5AM we heard noise for half an hour. Basically this room need a major renovation!!!!!! Forgot to mentioned, wireless barely work...Very frustrating.

    3
    « Quite good room but restaurant is poor »

    Despite the room having quite good facilities i can't rate this place better than average because of the lack of breakfast inclusion and the poor onsite restaurant. We bought milk and ate cereal in our room. We avoided the restaurant after a poor lunch experience there. The room has a good bed, great shower but thin walls. You can hear the bathroom fan from next door. The pool is nice.

    4
    « Beautiful Place to visit »

    Ruby's Inn is a great hotel. Good food and not to expensive. It is sure nice after seeing Bryce Canyon and other sites around Bryce to go and relax at Ruby's Inn. I had a nice meal and a comfortable room. I recommend this for the whole family.

    4
    « Decent Ideal location »

    Spent two nights here. The check in was easy and the front desk personnel were very helpful. The free breakfast has a lot to choose from hot or cold. I found the coffee to be vey good. Also, the staff that takes care of the breakfast area great they are very polite and attentive in cleaning up tables to allow others a place to sit and eat.

    5
    « Most Honest Place You Will Ever Stay!! »

    After we left Ruby's Inn, my husband and I drove a short ways to have breakfast. It was then, that my husband realized his wallet was missing! We hurried back to Ruby's and found the housekeeper was still in our room. She told us she had found the wallet and turned it in to Lost and Found. Sure enough, there it was with all the cash and credit cards. About our stay: Room was very nice and clean although a little dated. Liked that it had a second sink in the bathroom. My only complaint is the pillows, they are really small. Like the square ones you would put on your couch at home

    4
    « Nice and decent. »

    We have stayed here a couple of times, the last being this past March of 2016. The rooms were basic, but clean. And the staff was fabulous and very accommodating and helpful to all our questions and needs. We enjoyed our stay!

    3
    « A little disapointed in this best western »

    the check in was easy despite what appeared to be training day. the room was large and well furnished. Our heater did not work and it was fixed promptly while we were out sight seeing. It looked like we were in for a nice night. however the people above us moved in around 8pm. At first i wondered if they were on the large side but after half an our of floor creaking i figured that they were just hyperactive, The floor creaked loud enough to be heard over the fan of the AC. It creeped me out and I had myself almost convinced i could see the ceiling sagging as they waled back and forth across the room. The movement was almost constant until almost 11pm when they settled in for the night. I did not expect a hotel of this quality to e so noisy.

  • 3
    « One of the more interesting places we've stayed. »

    We had not made reservations since we didn't expect the number of people at Bryce Canyon this time of year. We were lucky to get a room, since this is about the only reasonable priced motel near Bryce. This is NOT just a motel, but an entire city. There is a general store, post office, restaurant, gift shops, art gallery, and plenty more. There are multiple separate buildings with rooms, and all look like log cabins or lodges. Plenty of hot water and two basins, which we like. Downside was that the tile floor was very cold, and there was a midget toilet. Otherwise the room was good. They do not have free breakfast, but the restaurant was good and reasonable.

    5
    « Perfect Stay »

    Nice property with everything you can think of. Spacious, very clean rooms. I like the layout of this hotel and it´s wild west style - it just fits into the beautiful landscape. Dinner in the hotel´s restaurant was also great.

    4
    « National Park Trips »

    Would recommend the hotel. Impressed with the changes since I was there approximately 7 years ago. Would like to see 24-hour coffee as other hotels have. Only weak spot was the restaurant. Help was good but quality of food only OK.

    5
    « Best option to visit Bryce Canyon »

    It is very close to the park entrance, offers lots of tourist things, comfortable and inexpensive. Great value. It is also reasonably close to Zyon National Park, it would be an easy day trip from this hotel; hotels around Zyon were about twice as expensive. There is is great number of trails around, for running biking etc. and of course hiking in the canyon.

    3
    « A Cheesy Dose of Old West »

    This is practically the only game in town if you're not staying inside Bryce Canyon. Personally, I am not a fan of the Old West shtick, and Ruby's Inn relishes in Old West shtick with expensive "Cowboy dinners," old timey photos, and animal heads in the lobby. The room was exceptionally average. We were glad we had a room on the first floor of one of their numerous lodges since the second floor did not have elevator access and we wouldn't have been thrilled with lugging our stuff up there. We couldn't justify spending way too much to eat at their mediocre buffet. We ended up eating microwavable dinners in our room. Personally, I couldn't wait to get out of Ruby's and their apparent monopoly of practical lodging in the Bryce Canyon area. I'm sure this would be a great place for families with young kids who would get a kick out of the whole thing, but my mom and I were certainly underwhelmed.

    2
    « Smelled like a dead rat »

    Booked for one night here after a day in Bryce Canyon. We got a room in the lake view lodge. When we first got in our room, we smelled so thing funky. We couldn't put a finger on it until after an hour of staying in the room. We all had a headache from the smell. I have one star for the receptionist who gave us another room without any hassle, and another star for the proximity of the motel to Bryce, but that's it. The main building did have an indoor pool, but our rooms were about a half block away.

    3
    « Best Western Ruby Inn »

    The suite was clean, but it had one bathroom with a broken door that would not close. Also, the TV had many inaccessible channels due to a data upgrade that apparently had glitches. The location was close to the National Park and the hotel had a dining room "in house".

    3
    « Noisy water pipes »

    We stayed 2 nights in room 7002, a room on the first floor. The room was nicely furnished with a sofa and soaking tub. There was also a microwave and refrigerator in the room. We were rudely awakened around 4:30 AM on the first morning by the loud sound of water for either a shower or tub. Not sure if it were the room next door or above. This happened several times. Needless to say, it was impossible to go back to sleep. That evening around 11:30 PM, we were aroused from our sleep by the sound of someone taking a shower in the room on the other side. Sometime before 6 AM the second morning, we were again awakened by the loud sound of water running through the pipes. That was followed by the sound of a child running around the room for the next 30 minutes. Once again, we did not get a good night's sleep. It appears the walls around the pipes food not have any insulation. The shower head was pulsating between hot and cold water, making it difficult to adjust the water temperature. I will not be returning to this hotel!

    3
    « Room old but staff good »

    I stayed here for 3 nights in April 2016. On my own visiting Bryce and Zion parks. Location wise it couldn't be better but my room (Lakeview) was tired but adequate. It had a very "budget" motel feel with everything brown and dim light bulbs. It really needs a spruce up. Having said that the room had a microwave and was clean and it was cheap for the area so I suppose you get what you pay for. The restaurant was very busy at breakfast and after a 30 min wait in line on the first day I decided to try the Foster's Bryce Canyon Motel for breakfast... empty, no line, great staff, great breakfast and only 5 mins drive on Hwy 12. Go there instead... you won't regret it. I also had the lunch buffet which was average at best and more like school dinners! If I stay here again I won't use the restaurant at all. Staff were good though and friendly and helpful. There is a large gift shop and a well-stocked grocery store so you could buy food and use the microwave in the room if you wished. It had 24hr launderette. Not too badly priced either. Taking everything into account I rated this hotel as no more than average hence my 3 stars.

    2
    « A notch up from camping »

    The location cannot be beat. I will say that. We stayed here 2 nights (2 parents, 2 kids) in late March. Check-in was rather perfunctory and as another reviewer said, "mechanical" rather than warm or inviting. I don't need affection or lovey-dovey so as long as they are efficient, I'm fine. But I do have to say it was a bit off-putting to see that from a front-desk "reception." If you want the indoor pool, stay in the main lodge. We booked the Lakeside Lodge because it sounded so nice online. The lake was SO ugly. I'm sorry but it just was. Sure, we got a view of it as the room/website said but it overlooked the parking lot and super ugly lake. Maybe it looks nicer in the summer? Anyway, don't waste your money on the view. I wish we had booked in the main lodge because the indoor pool was what sounded enticing. (Except, in reality, it wasn't. The Jacuzzi was packed like sardines. Such a teeny hot tub for a venue that size). The indoor pool (supposedly heated to 80) was definitely not. My kids are in competitive swimming so they know water temperatures well and that was in the high 60s at the most. The smell of chlorine made my head swirl because the pool is completely "enclosed" by glass walls. There is no ventilation. The worse part of it all is my daughter got locked in the pool's bathroom. She was banging away for a good 15 mins before anyone heard her and went to get help. It took a team of about 5-6 maintenance guys to come and try to figure out how to get her out. They finally ended up removing the locking mechanism (it just broke off inside the lock!) from the door. They said it was the "first time something like this has ever happened." By the time they freed her, she had been in there 30 mins. Bewildered and scared (she's claustrophobic, by the way), she no longer wanted to go into the pool. I did bring this up to the manager when we were checking out. I also mentioned the mini fridge in our unit which was clearly NOT working the moment we checked in. I called the front desk ASAP and they sent up a maintenance man who told us it WAS working and to "not open the doors for a few hours to let it cool properly." Well, we didn't open the door until morning, a good 10 hours later, and it was STILL barely cool. Good thing I left all my perishables in the car (it was in the 30s overnight) so it was a lot colder in the car than in that fridge! I also told the manager about the toilet (doesn't flush properly -- the handle's all loose). He apologized for the poor stay and did compensate me for my bad experience so kudos to the management for acknowledging (instead of denying). He said, "Well, we must be doing something right. We've been here 100 years." Well, the accommodations really do feel 100 years old! The entire hotel needs a massive overhaul/upgrade. The pillows were a joke! I don't know why they bother with pillows at all! The ice machine in the Lakeside Lodge also did not work during our stay. Maybe they turned it off because it's so cold outside? Not sure. The curtains in our room didn't close properly, leaving a 3-4 inch gap (which let in the morning sunlight but also allowed people to look/see into our room when passing by). I took a chip bag clip to close it! Despite the wonderful location to Bryce, I would not stay here again. Some might call this "quaint." I just call it "rundown!"

  • 4
    « Best Western Ruby Inn, Bryce Utah »

    This BW did not offer a continental breakfast of any sort and no other restaurants open in the area. My husband hurt his knee and we wanted to order take-out which was little to be desired. The room was great, on par for all of our other BW stays, but disappointed in the food options.

    1
    « Go somewhere else »

    This place is named after Ruby. Long dead. From my observation Ruby bought up everything around the park and or controls all nearby facilities including gas and dining. The hotel/motel is a sprawling complex. Be prepared to do a fair amount of walking from your room to the restaurant or stay in the lodge proper. My room was about 100 yards from the front desk. The plastic swipe key activation is long ago worn out. I had to have someone from the front desk come and open the door after I was told I must have rubbed it against my credit card. I am not as dumb as I look. The person who came with new cards couldn't get hers to work initially. She said: Some of the doors are tricky! As for the amenities they treat you like the captive audience you are. No coffee in the lobby. You have to either make it in your room by the cup, two pack allotment. If you are getting up to watch the sunrise in the park forget getting coffee at the restaurant. It doesn't open in time to get the coffee and make it to sunrise.

    1
    « A little Good....A lot of Bad »

    The Good: Location. You can't get any closer to the park than this place. The front desk staff was nice and very patient with another guest who was very unhappy when we were checking in. The Bad: The room was old and in need of uprgrading but I overlooked it for the location convenience. We spend 2 nights here, and after being at the park all day, we came back to a room that was so poorly cleaned, i was embarrassed for the hotel. The beds had been "made" but it was sloppy and the pillows were not even arranged on the bed. There was a new bar of soap and bathmat in the bathroom but the tub and sinks had NOT been cleaned. Trash was not removed and all the dirty towels were still there. They didn't replenish the coffee we had had. My husband and I are not neat freaks nor did we leave the room particularly messy but basic cleaning did not exist. Find somewhere else to stay if you expect your room to be cleaned.

    4
    « Modern and clean »

    Pleasant experience but front desk staff mechanical rather than friendly. No restaurant for dinner on site so forced to use only other restaurant at the sister hotel across the road. Food here is terrible. Served luke warm or stone cold. Buffet was like school dinners.

    5
    « Warm and Cozy at Bryce Canyon »

    Very comfortable setting, great beds and wifi. Our room was nice and toasty when we arrived and it was 37 outside. This hotel is very close to Bryce Canyon National Park. The property is well maintained and had everything you need. It was a very relaxing experience.

    5
    « Much better than i expected after reading views »

    I am presently staying here so a day before arriving I read some negative comments about here. I expected the worst after staying at another national park hotel. I was more than pleasantly surprised at the excellent room. Beyond clean with more comforts than I imagined for a place near the park. The jacuzzi in the bath was wonderful after hiking and the service of the staff is very helpful. The grocery shop has more choice than I expected and although prices are a bit higher they are no more than a gas station. The amenities of laundry pool etc are wonderful.love all the other services at offer like helicopter rides , Horse riding , horse and cart, atv etc I haven't tried restaurant yet as I think we are considering that tomorrow but if like the hotel then I am sure it'll be excellent .

    5
    « Neat and Clean »

    Hotel was about as close as you can get to Bryce Canyon. Price was reasonable. Room was neat and clean, beds were comfortable. We ate a late dinner at the restaurant, food was decent and prices were about as to be expected for the area. Staff was very fast and efficient at front desk. I think it tool the person more time to explain to me where our room was than the actual check in.

    5
    « Convenient location and Nice staff »

    It is perfect location to Bryce Canyon National park. Plenty of parking and good accommodation with general store and restaurant. In Summer there will be shuttle bus which will provide more convenience. This is really a good value stay in this area.

    3
    « MASSIVE HOTEL »

    This is massive hotel complex. There are sever hundred rooms in several buildings. I made reservations well in advance and requested a King room. On arrival I was told they were sold out and I was given a queen room. The room was in a free standing building on the second floor with no elevator. Tough for Seniors. There is a large General Store that offers food, clothing and jewelry. There was also a large restaurant. Other food vendors were closed until Summer.

    4
    « A Comfortable Stay close to Bryce NP »

    We were assigned the disabled room - thankfully we didn't need the facilities but it was nice to have a ground floor and dual basins in the bath room. Ours was the Lakeview wing of what is an enormous hotel. The bed was comfortable and all the usual facilities were provided. We were grateful for an early check in and the map of the area. This enabled us to continue on to the national park for as long as we wished. There is a very well stocked supermarket , post office, gift shop and clothes store. We didn't eat at the restaurant so can't comment but the supermarket has lots of options if you wish to self cater using the microwave.

  • 3
    « Closest hotel to park entrance »

    The room was OK. Admittedly, we were too tired to care and were relieved to have a place to sleep so close to the park. Ruby's has a monopoly on park accommodations, so there is no need for them to keep their facility as up-to-date as necessary. Everything worked fine, but there was a faint musty smell that I couldn't shake. I would stay here again due to the proximity to the park entrance. The food at Ruby's is passable, but expensive. They know you aren't really going anywhere else, so the effort is kept to a minimum. Small price to pay to experience the beauty of Bryce.

    3
    « Convenient Hotel to Bryce Canyon »

    The Best Western is one of the only hotels near the park. They have a grocery store on premises, plus a restaurant (food was nothing special but there aren't many choices in Bryce). Nice indoor pool with spa, however at spring break there were so many kids in the hot tub it took away from being a relaxing experience. (And it doesn't look like the parents were going to tell them to get out of the hot tub). Rooms are large and beds are comfortable. Wish they had a normal coffee maker so we could make our own coffee, as the restaurant coffee was basic. During the summer, I'm sure this area is even more hopping, but a lot of the special stores and events they advertise were not yet open.

    3
    « Generally user friendly »

    Accommodations were clean, amenities were sufficient, check in and out process efficient. Internet worked. Restaurant food was AWFUL (dinner salad/soup bar--peas were still frozen?! soup was a nondescript salty water). DO NOT EAT there! Go instead to the Bryce Canyon Lodge (inside the park), where you will pay less for way better food and ambiance. Indoor pool was fun to have, but the chlorine levels were too high--my whole family got allergic rashes. Also, they have one bathroom for each gender in which to change/shower. Definitely not enough for the number of people visiting the pool.

    3
    « Decent place to stay near Bryce Canyon Park »

    I wasn't aware that this hotel had multiple buildings and when I checked in, they asked if I wanted to be on the 4th or 2nd floor and that there were no elevators. Of course, I went with the 2nd floor because we had luggage to carry up for 4 people, but didn't know we would be placed in the Antelope building about 2-3 buildings away the main building with the restaurant, pool, and store. It made it somewhat inconvenient to have to drive back and forth (it was a bit too cold to have to the kids get wet in the pool and walk back, otherwise we could have walked). But, otherwise, the room and bathroom were clean and the internet worked fine. There was a microwave and fridge in the room too. The indoor pool and hot tub were fun for the kids. We didn't check out any of the stores that are across the street. We ate at the buffet/restaurant in the main building and the food was good. It was nice that it was right there outside Bryce Canyon Park so easy to drive there and back. We also had the bad luck of being there on the morning that the hot water boiler caught on fire and we were woken up at 6am to a fire alarm and had to vacate our room, but it was for a short while until they found the fire, put it out, and told us we could go back to our room.

    4
    « Good overall facility but tiny Jacuzzi for property size »

    Ruby's Inn main facility is charming, with a good gift shop, small grocer, post office, and restaurant/buffet. The buffet was nothing special and we ate elsewhere primarily. We had a family suite in a separate building that had three beds and plenty of room. Our main complaint was that the in-door Jacuzzi is tiny (rated 6 person), so it is totally inadequate for the number of guests who may go there on any given evening.

    3
    « Good place to stay when visiting Bryce »

    We stayed here for one night recently. The main building, lobby, gift shop and grocery store have character and look good. The room was simply furnished, clean and the beds were comfortable. However, the shower was useless and lacked power and changed temp all the time. We were on the lower floor near the pool, which had a strong chlorine smell (due to reacting with wee no doubt...) and didn't look inviting! Because it was winter, only the buffet restaurant was open - this was pretty much the only restaurant open in the area so we had to eat here. It was very busy and we had to queue to get in. You could go for buffet style at ~$20 pp or pick off the menu, which is what we did as we don't like the buffet experience especially when busy. Meals were pretty decent - nothing special but good simple fare. Not really much choice in Bryce, so we would probably stay here again if in the area.

    5
    « Great Place to Stay »

    This is a very nice inn. Accommodations were great. We stayed just one night. Wish we had stayed longer, but we will be back. Ruby's is centrally located for local activities and to visit Bryce Canyon. This inn came recommended and certainly would recommend it to others.

    4
    « Pleasant Stay »

    This was our first stay In the Bryce Canyon area. In Utah, we see lots of ads for Ruby's Inn, but after reading some reviews, I was not sure what to expect. Having stayed in many hotels around or in national parks, I was very happy with Ruby's Inn. You are not going to find a 5-star hotel out in the middle of the Utah desert. The main lodge was very nice. Our room (in another building) was in good shape, clean, quiet and comfortable. When we put a "Do Not Disturb" sign out all day (as we always do), they left clean towels hanging on the door. I felt that it was a good value, well-maintained and looked much better than most of the alternatives within 30 miles except the one across the street that was substantially costlier (and owned by the same family, I understand). Everyone was friendly and helpful. Everything worked. Very family oriented. I would stay there again, especially if I had a family with me. The restaurant in the main lodge was mediocre (not bad, just a little bland). The restaurant inside the Bryce Canyon Lodge inside the park (near Sunset Point) was much better, and, if you order half-portions, not more expensive. Dining options are limited, but we brought a lot of our food with us and used the microwave and refrigerator in the room for breakfast and lunches.

    2
    « Two Nights in April »

    Ruby's Inn was just ok. Thankfully we got a room on the second floor. Always go for the top floor. Standing water in the shower due to slow drainage. Extremely loud fan in toilet and shower room. Light out over vanity. The room needed better lighting. It's an old place so it's very outdated.

    3
    « Last Minute Stay for Spring Break »

    We stayed here because we got a good deal on a 2-night stay. We were already going to be in the area, so decided to give it a try. Would I do it again? Yes, considering the good rates. What I wish I knew before I came: there is a small fridge and microwave in the room. I would've brought more foods to eat from home, to save on the expensive food here. I thought I had read there is free breakfast. Nope! There is a market in the hotel, but plan to pay about double what you normally would. I would've brought 2-3 baggies with laundry detergent. It is very dusty here, and we ended up needing to do some laundry. I had to buy detergent in the over-priced laundromat. And I had to use the out-of-network ATM to get cash for quarters, so I'm paying fees on both ends for that. The rooms are decent. The beds are okay, but not as comfortable as I hoped. I woke up a few times in the night.

  • 4
    « Good location, nicely maintained »

    I think that Ruby's family owns everything in this entire area. The hotel was huge, taking up 4 or five different buildings. The rooms and the main building were in good shape. It had a very nice indoor pool and hot tub. Very busy when we got there and the location was great.

    5
    « Better than expected »

    The lodge is charming, clean, comfortable. I always enjoy the Country Store and Restaurant. The lake and views are awesome. Express checkout was easier than I expected. It was an excellent home base for our Bryce adventures. Overall a great experience.

    5
    « Perfect choice for visiting Bryce and nearby attractions »

    This hotel had everything we needed and was very conveniently located to the entrance to Bryce Canyon and an easy starting point for day trips elsewhere in the area. Food, groceries, gas, indoor pool and hot tub, shopping. Perfect!

    2
    « Tolerable at best. »

    Location is 5 stars. You can't get any closer to Bryce Canyon and during the summer they have a shuttle. They have a giant gift shop, a mini grocery store with gas-station quality prepackaged foods, and a small camping supply shop. There is no complimentary breakfast. My room was located in the main facing the glassed in courtyard that held the pool. It was seriously like 85 degrees in the hallways and SO humid from the pool. The chlorine smell will make your eyes bleed. Miraculously as soon as I stepped in my room, I couldn't smell this at all. Wifi was fast, cable channels decent, but the heating/air conditioning was awful. There is no choice for temperature only low or high fan. I put it on low fan and woke up at 1am with the room FREEZING. I turned it to off. Then it proceeds to belch out warm air with an awful smell every 15 minutes or so despite being off. I tried to unplug it, but was unable to and there was no wall thermostat. Ended up having to open the window to the cold night air and freeze in order not to suffocate on the smell. The entire place is just very outdated and rundown. Probably worth suffering through for a night if you are in town, since there aren't a lot of options around, but not something I would recommend.

    4
    « Nice location, great amenities »

    We spent 2 days at Best Western Ruby's inn and appreciated amenities (restaurant, breakfast buffet, pool and grocey store). It was very convenient with our teenagers. We were only a few minutes drive from Bryce canyon park entrance.

    2
    « Great location, not so great hotel. »

    We stayed here for one night on a tour of southern Utah. The location could not be better if you are visiting Bryce. It's less than 5 minutes to the gates of the park. That was about the only positive thing about this place. Most of the rooms here are in separate buildings and we were in one towards the back of the property. This made it pretty inconvenient for our kids to use the pool in the main building, especially since it was snowing and cold. We were put in a handicapped accessible room, which was a bit of a pain since there was no tub, just a walk in shower with a broken hand held shower head. We ate dinner in the restaurant, which was the only option without a pretty long drive. The food was average, but the service was terrible. We sat for over 15 minutes waiting for our waitress to greet us at our table while a group of 4 or so employees gathered close by talking and laughing. When our waitress finally arrived she was not very friendly and forgot to bring the drink for one of our kids multiple times. We returned to our room to find that the heater wasn't working at all and the room was freezing. I called the front desk to have someone come look at it. They arrived about 30 minutes later and said they didn't know what was wrong with it or how to fix it, and asked if we would move to another room. After they left my husband fiddled with the heater and he was able to get it to work. They service guys returned a while later with keys to a new room, but we decided since the heater was working we didn't want to move our stuff and kids since it was after 10pm. The guys were friendly and apologetic, but we spent a few hours in the freezing cold room. Not a fun time with two kids. At checkout I explained the heater situation to the man at check out and he didn't really respond other than to say he would have the room flagged for maintenance. It would have been nice for him to at least apologize for the inconvenience. To add insult to injury, we were charge $2.99 for a pay per view movie that I know we didn't order. I told him that, but he just looked at me without responding. It wasn't worth the time or effort to argue at that point so we paid the $2.99 and left. If we visit Bryce again we will stay somewhere else and drive farther to get to the park.

    5
    « Awesome place to stay when in Bryce Canyon! »

    Overall, we had a great stay in this hotel. The location, service and price of the hotel were the highlight of our stay. The hotel is historic in itself and is very close to Bryce Canyon. From the hotel lobby reception, room and restaurant, they all provided us great service! They even gave us complimentary breakfast! We surely recommend this place for families who's planning to visit Bryce Canyon!

    3
    « Average experience »

    The check in experience lacked customer service from the manager (the other workers were more friendly). The room was in decent shape except for the tub which didn't drain. The heater in the room goes off and on all night and is quite noisy. The rooms are very small. The dinner food at the restaurant was horrible. The breakfast was so-so.

    3
    « 2 nights work - 4 nights don't »

    Crummy wait staff, enormous portions of food - just order one entree and share. Water downed coffee at $3.50 a cup - we made coffee in the room and took milk from the restaurant. Good location to Bryce. Cowboy Buffet and Show didn't happen during April. Bummer.

    4
    « Very convenient to Bryce »

    This hotel is very close to the park entrance and shuttle stop. I would highly recommend using the free shuttle during the high season. (You can walk to the shuttle stop from this hotel.) There is very limited parking inside of Bryce. We visited during the "low season" and dining options were very limited. The rooms do have microwaves and mini-frigs and the hotel has a grocery where you can purchase food items.

  • 3
    « Great lodging for the price »

    If you want to be close to the entrance to the park you really don't have much of a choice but to stay here. It is as a previous reviewer stated a "tourist trap" at the entrance to bryce canyon. i wanted to be close to the park so I dealt with it .The rooms are fine and do the job of providing lodging. They have a laundromat which for our family of four was a necessity when traveling for a week. It has heavy duty washer and dryers open 24 hrs which is a great plus. The amenities are there that you would need. The price was perfect for what you get.

    5
    « great place »

    very good value and great location. right outside the park entrance. The price cannot be better. Like the Western feel of the place. The restaurant is great too. Somehow there were a lot of Japanese and Chinese tourists.

    4
    « convient! »

    Close to all exciting places to visit and one stop shopping. The restaurant is OUTSTANDING - wonderful breakfast buffet and great dinner choices. So close to the National Park! There are plenty of rooms available.

    4
    « Nice, clean, close to Bryce »

    Excellent services, rooms were comfortable and clean. Just 10 mins from Bryce Canyon. The food at the restaurant was nice and fresh. The grocery store at the hotel was great and had everything available.

    2
    « Tourist Trap!!! »

    Bryce Canyon City would not exist but for being located at the entrance to Bryce Canyon National Park. There are two Best Westerns here -- Ruby's Inn and the Best Western Plus Bryce Grand Canyon. We were originally booked into the BWP -- BGC, but were switched by our booking company (Cancelon.com) to Ruby's because BWP -- BGC was "fully booked". The two motels are right across the street from each other, and Ruby's is definitely older, more run down, tackier, and more touristy than the BWP -- BGC across the street. Ruby's has many buildings, mostly two-story long rows of rooms. It would probably be easier on you if you request a room on the second floor -- we were on the first floor and could definitely hear all of the footsteps and other activities going on immediately above us. Walls and floors are thin. You will also hear the water coursing through the pipes when your neighbors are using the showers. Our room was clean, but definitely tired. The restaurant at the hotel -- really your only option if you are visiting in the off-season -- is staffed by very a friendly and helpful staff. But, the food is, at best, mediocre for the price. The dinner buffet does not have much variety, and food is left out for a long time, so it can "gel-over". Ordering off the menu is overpriced. The breakfast buffet also has limited variety and is not restocked often enough. The motel does have a very large store, which has various over-priced local-styled souvenirs, books, apparel, hiking equipment and a decently stocked grocery. Again, pretty expensive, but a decent general store. The biggest problem here is that Ruby's and the BWP -- BGC are the only motels within 10 miles of Bryce Canyon, so they kind of have a monopoly on the area.

    3
    « Decent value »

    The location was excellent! The value was great! The parking lot, layout of the buildings and direction to navigate through could be improved. This facility was one of the least expensive places we stayed on our trip and was of higher quality than others we visited. We did not get the chance to frequent the restaurant. We did not have a reservation during spring break, but were able to get a room here.

    3
    « Run down. »

    This is the second Best Western we've stayed at within a year that is in poor shape. Not a fan of the chain now. The other one (Ketchum, ID) was also a remote vacation town with few lodging options. The chain seems to be ok with taking advantage of the customers' lack of alternatives. Service: Staff is courteous but either are ignorant of the hotel's layout and problems or pretend to be. They seemed surprised by every problem we brought to them. They fixed what could be immediately but of course nothing could be done for more hot water in the time we were there. Check-in staff unaware that there are different views from different rooms. Cleanliness: Good Room comfort/status: No hot water in morning. Just warm. TV didn't work until staff person was called to fix remote. Outside of room is noisy due to all the old fashioned individual heaters/aircon units blasting. Bed: Ok. Location: good for driving into Bryce Canyon Atmosphere: mellow family Value: poor. Nice to have: restaurant. Not gourmet but convenient, staff nice. Skip the breakfast but the buffet dinner is ok.

    2
    « Like a Big of Vegas in Bryce »

    The hotel is a self contained center- large store, nice restaurant, etc. But the rooms are horrible. We were stuffed over in the Ponderosa area, and the room REEKED of cigarettes... and they could not/would not move us. Like most cheapo hotels, the sheets were scratchy and it was just meh....

    3
    « Convenient location and amenities »

    There aren't a lot of options here. The hotel was convenient and had everything you could need: a restaurant, grocery store, laundromat and pool. The rooms are sparse and in bad need of updating. The service was very friendly and the food in the restaurant surprised us.

    2
    « Good... and Bad »

    Well, the location is not to be beat. ANd the main area is nice- the resturant is good, and there is a big store. I guess we got stuck in the old building. It needs a remodel at least. Room REEKED of cigarette smoke, and they could not or world not move us. Hot water was intermittent in the shower. Sheets were really scratchy, and my wife hardly slept at all. I am guessing the new building is better.... but if you get stuck in the Ponderosa wing it might be better to sleep in your car.

  • 5
    « Fabulous Stay »

    This was such a wonderful surprise when we arrived. A great environment and the price was well worth it. Don't even bother looking at the other hotels in the area (unless you are looking for a pool).... this place has everything you need. We highly recommend Ruby's Inn.

    4
    « Very good...except for the one bed »

    The hotel was nice and clean, exactly what you would expect for a Best Western, but one of the room beds was not right and we did not get it fixed during our stay, even though I had reported it to the front desk. We were gone all day so I did not have the chance to escalate. The area is beautiful though. It's right outside of Bryce Canyon National Park. The hotel appears to be generally well maintained.

    5
    « Best Western Jewel and 1-1/2 miles to Bryce Canyon »

    Very historic generational family owned hotel expanded over the years to include gift shops in the hotel and across the hwy, activities including rodeos, horseback riding, barn entertainment, tours, most of which is seasonal, opens again April 1. Rooms were clean and comfortable, priced reasonably, with a great restaurant with home cooking type of food and buffets, staffed by locals who have stories to tell about the area. The hotel has the biggest and most interesting gift shop, including indian made shop, rock shop, souvenirs, and groceries. Hotel has several 2 story buildings with rooms and a separate building housing a laundromat. We liked it so much we stayed an extra night. I would definitely stay here again.

    3
    « Great location for mediocre accomodations »

    I will give a complete review of this facility based on my two night stay there. This facility is position right outside of the gates of Bryce Canyon, and historically speaking, rightfully so. It is the main place to meet and get refreshed before hitting the park. Now, let me dig into my feedback - Positive - - Location is the best, great location and walking distance to the few shops near by - Lobby is well decorated, and inviting - granted this is possibly where the only invested in upgrading - Staff is friendly, and will provide you limited information at your request - Restaurant is good, and enjoyed the breakfast buffet Negative ;-/ - Safety of guest - I found it very shocking after receiving a snow storm the night before, that the staff there was more focused on cleaning rooms at 8:00 AM in the morning, that clearing the snow off the steps and pathways in front of the rooms. I am used to snow, as I live in Utah. But it was very clear that the guests from around the world who may not be used to snow were nervous walking down the snow covered stairs. Very odd that housekeeping would push carts through the snow, and drag vacuums, than clear a path. - Blatant misinformation - My kids were looking to swim at this facility, and woke up early just to find the HEATED pool in ice cold condition. I spoke to the staff at 7:30 AM about this, and they said they would look into it. At 3:00 PM, I stopped and spoke to Shon about this. He made a phone call, and he said it was fixed. At 7:00 PM, my kids changed and went to the pool to find it ice cold still. After talking to Shon (manager) about this again, he finally said an hour later that the jets were broken on one half of the pool and it would take a long time to heat up. I really doubt this was news to him, but failed to convey. I will disclose that Shon did provide me a discount of 20% off ONE night stay for the inconvenience, but the whopping $15 it saved me didn't amount to much! - Old rooms need repair - The wind was horrible that night, and I ended up sticking a bath towel in the door (7403 if your listening) to block the horrible draft coming in. My wife and kids felt this draft while sleeping. - Quick clean - As most people do, they check under the bed skirt to make sure they don't leave any items behind. The only items left behind was trash that housekeeping failed to clean from several other guests before me. The location of this hotel is great, and we have stayed here about 15 years ago, but the service has diminished. I plan on visiting Bryce again this year, but will carefully review my options before staying here again. Maybe the other lodges are better, I was in the Antelope Lodge.

    5
    « Excellent hotel for Bryce Canyon area »

    I usually take a spring break vacation, and I have been in this hotel 4 times and it just got better every time. The rooms are very clean and warm, with a lot of space. Everything works nice and there is a general store in the same building as also a restaurant with buffet service, with a great quality. My kids love this place and when we plan to visit Bryce Canyon and the vicinity area, this is my first choice.

    4
    « Nice room »

    The room was a good value. We chose Ruby's even though we didn't go into Bryce because it's a great part of Utah. The noise from the upstairs room, however, was unbearable. Somebody stayed up all night and it sounded like they were purposely stamping their feet to keep us awake. I guess it could have happened in any hotel. Didn't want to get up because it was near 0 outside.

    3
    « Was not my first choice but will do in a pinch »

    This is a mega tourist hotel travel stop. Rooms are very basic as is the free breakfast, staff are nice but they are used to dealing with volume so don't expect a lot. They have free Wifi if you ask. We needed a roll away and they delivered for a price.

    3
    « Perfect for one night »

    Initially we pulled in to the Best Western across the street, but it wasn't Ruby's! Ruby's has a long family history and we were warmly greeted. On site there is a restaurant, a large store, (beer is very expensive!) a pool, and an exercise room. However, the price was right for our basic room for just one night. We did not use the pool because the chlorine smell was overwhelming, although many families seemed to enjoy it. The line for the restaurant was extremely long so we drove to Foster's Family Steak House and had a great meal. The hotel needs updating and is made of basic materials. For example, the walls are painted plywood. The stairway needed to be cleaned more thoroughly and more often. The vacuum used by staff appeared to be an antique. If you book a room be sure to ask for the location because there are multiple buildings on the property. (See the picture of the property map.) You may not want to go outside to get to the pool if the weather is chilly. A few cons: The bathroom light is on a timer. The faucets were set too far back so you have to touch your hand against the sink to wash your hands. The temperature of the water changes intermittently. The highlights: Price Location to Bryce Canyon Great water pressure

    3
    « Ruby's IS Bryce Canyon City, for better or worse »

    Ruby's Inn is an institution--it has rooms, campsites, a general store (complete with overabundance of tourist items), an "historic" shopping mall, restaurants, in and outdoor pools, a branch of the Utah state liquor agency, a US Post Office, a more upscale section of rooms across the way...and even cowboy entertainment in the high season. Much too much "cowboy" for me--even the pictures in the rooms. That said, we have had three pleasant experiences here--all, admittedly, off-season. The rooms have been clean and well equipped, the beds comfortable, micros and fridges a plus, and double sinks, which we appreciate. There is a desk, a little table and chairs, and good lighting. We agree with all those who dislike the food--it is poor. Both the Lodge in the park, reasonably expensive, and the Subway down the road are better options. We discovered the rooms facing the little pond on the back of the property first trip and have stayed there each time--it makes all the difference to have a natural view rather than asphalt. My "average" rating is a blend of "highs" and "lows" rather than everything being medium. Proximity to the park, and best option in the area are additional plusses, and prices very reasonable, at least off season.

    4
    « Family Stay »

    The rooms and amenities were incredible for our family "National Parks" trip. The only problem was the high prices of the food. In the off season, there were not other options. We ended up snacking rather than paying for dinner and breakfast was expensive/not included. The staff and stay were excellent...just bring a cooler for food choices.

  • 5
    « Great stay! »

    We loved our visit to Ruby's Inn. It was clean, updated and quiet. The breakfast buffet had a good variety and the service was excellent. We enjoyed shopping in the General Store and Gift shop area. The staff was friendly, attentive and helpful. We will be back!

    4
    « This place surprised us pleasantly »

    Recently spent two nights at Bryce and we found Ruby's to be good value. Had heard mixed reports. We found it to be good value. Reception a little offhanded at first but all the paper work was correct and we were directed to a room on the first floor of a separate block. Not busy so room was quiet, well heated by a slightly noisy heater but was clean and spacious with a comfortable king bed, clean bathroom and tea and coffee making facilities and free in room WiFi.The hotel has a large trading store stocked with camping gear and clothes and food etc etc. The in house restaurant we enjoyed and can recommend their steaks.We would be happy to revisit this establishment again . Maybe not five star but sound and honest.

    5
    « Great place »

    We came to see Bryce National Park. Ruby Inn is just outside of the park. They have many activities available to make a great vacation. It was too cold for us to take advantage of most but we'd love to come back. The rooms are clean. The scenery is fantastic. The price was good. The only negative was our breakfast. We chose the buffet and should have just ordered off the menu. Most of the items were a little dry from sitting out. But, we'd definitely stay again and recommend it to others.

    4
    « March 2016 - Spring Break »

    I read WAY more negative reviews than positive about this place. But I found a price on HotelTravel.com for $44 a night per room. (I think it was this price due to the out of season timing) Either way I was ready to be underwhelmed but at that price I couldn't argue. I was traveling with 5 people and got two rooms. When we arrived I was...pleasantly surprised. Most of the rooms are located in out buildings and have outdoor access a-la motel style. However they are relatively close to the main building (and pool/hot tub) and seem well kept up. Our room was clean and had zero smell. Nice sink/mirror separate from the bathroom. The other room did have a bit of a smoky stench but that might have been from previous guests. The only complaint was that the showers weren't super hot. The water was warm but not piping. The store was huge and while it wasn't great pricing didn't seem that outrageous. The restaurant on the other hand...yikes. I was traveling with 5 budget friendly 20-something's and we were not about to pay $22.95 or whatever the buffet option for dinner cost. We headed 5 minutes back up the road for some Subway. All in all at the price I was able to get rooms, this was an excellent option. I didn't find the rooms to be dirty and the pool was large and the hot tub warm. I'm not sure I would pay anything over $99 for a stay, but anything under that in my opinion would be well worth it. The only thing I'd be careful about is the fact that we stayed in the "offseason." Not sure the quality or cleanliness can/could be kept up during the busy season. Also, had free wifi, although at times spotty it was good enough to check email and handle web browsing.

    3
    « NICE LOBBY, GREAT LOCATION, BAD ROOM AND STAY AWAY FROM THE RESTAURANT!! »

    I live right outside of NYC....so I don't expect the same quality in Utah that i would at home....the Lobby and the walk up were great, ..the room? The room smelled musty and unclean, again, I know, it's right outside of a national park, really close to it I might add...which was a plus, but it smelled dirty ...the bathroom was freezing..and yes, I know, it was March, but we stayed at the other BW right across the way the 2nd night, 20 bucks more, but well worth it it, and their breakfast is comp. and actually better ..and the restaurant?/ an over priced breakfast 9even for NY standards)..canned fruit, greasy sausage, dried pancakes and burnt coffee......yum??

    4
    « A perfect location and great price value »

    Right at the entrance of the park with amazing views and great accommodations. Perfect for family with kids too. There is a convenient store next to the lobby which allows you to refill on essentials for your trip. The hotel also offers a shuttle to the park so you can ride free and forget about parking

    4
    « Great lodging, great location! »

    Staying at Ruby's inn is a great decision on your trip to Bryce Canyon National Park. Just miles from the park entrance, it will only take you 5-10 minutes to be right in the heart of the park. Additionally, there are many great features all under one roof including a pool, exercise room, gift shop, and restuarant. If you have kids, the pool has long hours and is very spacious. I was very pleased to stay here.

    5
    « Excellent »

    Located just outside park entrance. Stayed in the Lodge building. Great accommodations. Large rooms with big tv, fridge, microwave, lots of counter space in bathroom, jacuzzi tub. Indoor Pool & hot tub. Very clean and comfy. Great restaurant. Also has large gift shop. And very friendly staff. ??

    5
    « Comfortable, convenient hotel near Bryce Canyon »

    This hotel about 10 minutes from Bryce Canyon was a perfect home base for my husband and me and my adult daughter. The room was comfortable and clean; not overly large, but adequate. We appreciated the microwave and small fridge. The pool/hot tub area and a seating area nearby were very pleasant. The restaurant was a good value, although service was sometimes slow.

    3
    « Historic hotel, beautiful lobby fireplace, average rooms »

    The main hotel building includes an inviting lobby, a big restaurant, indoor swimming pool, meeting rooms, and very big store (gifts, clothing, food, camping gear, shoes, etc.). The staff was very friendly. Descendants of the founding family still work throughout the resort. The rooms are very basic. Shower water pressure is not very good, but the water does get nice and hot! Hotel is very close to Bryce park entrance, the closest to the park. I definitely recommend this hotel.

  • 4
    « Brief but pleasant stay »

    Our stay was quite comfortable and everyone was pleasant and helpful. The location is great, and the history of the Inn makes the stay more interesting. The food was a bit expensive for the mediocre quality.

    3
    « Ok hotel near Bryce Canyon »

    We visited Bryce Canyon on spring break in March. Though the sites in Bryce Canyon National Park were beautiful, the hotel was just ok. A very reasonable rate but pretty much no choices for food in the "town" and the restaurant at Ruby's is very over priced with just "ok" food (for example, my daughter ordered Mac 'n Cheese and they brought her actual Kraft Dinner). The family room is large with two queens and a king. It was fine. Wifi was ok but slow and spotty. The rooms were clean but housekeeping seemed sloppy. The pool facility is ok, but somehow they put in an indoor pool with single use change rooms so there ends up being big lineups and people changing on the pool deck. The pool itself is heated and the hot tub is good but really strong clorine. Every restaurant in the area seems to get "ok" reviews on Yelp. This hotel is consistent with that.

    5
    « Great Bargain »

    Visited Bryce Canyon with family in March. Stayed here for one night. Its a great bang for the buck. The room was clean, the beds were comfortable, and only 15 min away from the park. If you are looking for a luxurious 5 star accomodation, this place is not for you. If you are looking fir someplace comfirtable and convenient to crash before your morning hike, its perfect. Wifi did not work.

    3
    « You pay far more fore the amenities than you do for your room! »

    We have been to this place on numerous occasions and we always say it is "o.k.". This time we were major league disappointed because we stayed in the bottom floor of the Deer Lodge which was SO loud! We asked guest service to intervene twice because it sounded like there were horse races above our heads for hours. ( probably just children left unattended who were having the time of their lives!) The dinner menu was very over priced and unappealing for adults but it was reasonable for children. ( Their buffet was $24/ adult and nothing to write home about, but the least expensive dinner plate was $14.) Clearly, this resort makes a huge profit on its amenities but it is a very convenient spot when you are out in the wild, Wild West !

    5
    « A pleasant hotel with an interesting history »

    We stayed here recently and found it to be comfortable and clean. Ate our meals in the restaurant and, whilst not fine dining, were tasty and well presented. To be recommended. I've read the adverse comments but can't equate them with our experience.

    4
    « ruby's inn pool and jacuzzi »

    the hotel was awesome. wanted to use the pool and jacuzzi but after seeing very young kids in the jacuzzi as if it was a kiddy pool all the time except very early morning. we decided against it. was worried about the cleanliness of it. and not relaxing to sit in jacuzzi full of small children.

    4
    « Spring break »

    The hotel is what you expect from a Best Western - clean, basic hotel / motel. They were quite busy and, given that the restaurant is currently the only one open within a 15 minute drive, there was quite a wait each night, and the food was just OK. They have a buffet but it was exactly the same offerings every night, so it could get old quickly.

    4
    « Canyon Adventure 2016 »

    Great location to Bryce and Zion, only downfall is this time of year (late March) you eating options are extremely limited. Your choice is Ruby's Inn (not bad), Foster's--STAY FAR AWAY!!-- and Subway. If you want to drive over 20 miles there other resturaunts for you to choose from. Ruby's Inn is a nice and comfortable place to stay and my 8 yr old son loved in the indoor pool, I have already recommend this place to another single mother of 3 that will be visiting in September.

    4
    « Comfy, clean & convenient »

    Ruby's Inn has grown to offer large, clean rooms right outside Bryce Canyon Natl Park. I've enjoyed their restaurant & gift shop for years, but hadn't stayed (my companion at that time was my trail horse, so we were camping in the desert.) Our room this trip was roomy & comfortable- just 'fit the bill' for our needs. They could use an ADDITIONAL spa...there were 14 people in a 6-person capacity spa. (Because our car journey was long we booked this hotel BECAUSE it HAD a spa..) Meals were good and good service.

    3
    « don't eat the food! »

    The room was clean, attractive and comfortable. However, the shower only ran scalding or icy water so that part was a bit tricky. The food was awful and overpriced. Found another restaurant about 5 mi away and ate rest of our meals there.

  • 5
    « Best place to stay if visiting Bryce »

    Great to stay here if seeing Bryce! So stayed here 2 nights..right outside of the park entrance! The place had everything ya may need. Store for groceries, odds and ins, indoor pool, restaurant, old time photo place, pretty much everything. Store is crazy expensive but supply demand. Bring food with ya and cook it in room. Worked for us!! Will stay again. Rooms are clean and comfy.

    3
    « Great location. Hot water would have been nice. »

    This inn is in an incredible location, right down the street from the entrance to Bryce. Perfect if you want to catch sunrise at Sunrise Point. My room was nice, clean, comfortable. A bit busy across from the pool (7041) and I really wish I had hot water in the morning for my shower...apparently the hotel was replacing the propane water heaters 11 pm-4 am. Would have been nice to know that the nite before, I would have showered then. Otherwise a great place w a huge grocery and gift shop attached.

    4
    « A Great Place to Stay if You're Visiting Bryce Canyon »

    The hotel is just outside the park -- you can't get any closer. There's a shuttle bus in the summer that runs from the hotel to the park. The rooms are comfortable and family friendly. The breakfast buffet was generous. I would absolutely stay here again.

    4
    « Huge hotel at the Park's gate »

    This huge motel is just outside the park gate. Rooms are clean, spacious and designed according to the traditional Best Western's style. Even if the price is higher than the average standards, breakfast is not included: you can have it in the motel's restaurant (but you will have to pay for it) or buy something at the grocery/gifts store in front of the reception. There is a big indoor swimming pool and a 24/7 fitness center.

    5
    « Ruby's Inn is fantastic »

    The Ruby's Inn was very rustic and modern looking at the same time which was awesome. The restaurant was very good and was open for visitors when most places were closed. They also offered old time western photo opportunities, helicopter tours seasonally, and have a gift shop/grocery store/liquor store which was very convenient especially during the off season.

    3
    « Excellent Location for seeing Bryce. »

    Had a room overlooking small lake. Was quiet and clean. Had issues with the TV, no reception, snow only even though all inputs and connections were OK. Fridge ran continuously, never shut off. Shower curtain much to short and allowed water to spill onto floor. Tub bottom creaked when moving around in shower. Floor beside bed was also creaky. Sheets were very hard. Very good furnishings.

    5
    « Awesome place to stay for Bryce »

    Great hotel! Everyone was very friendly and accommodating. The amenities on the property were great to have after a long day of hiking. The room was clean and orderly. I would definitely stay here again the next time I come to Bryce.

    4
    « Comfortable Night »

    We intended to camp in Bryce Canyon but when the overnight lows were near 20 we made a last minute change and booked a night at Ruby's Inn. The beds were comfortable, the rooms were clean. It's not fancy and the lack of exhaust fan in the bathroom meant LOTS of cold dampness there, but overall I'd stay again. The "main lodge" has a store with WILDLY overpriced goods. That said, this is a remote area and there aren't many options. It's rather nice just to be able to purchase some snacks and sandwiches to take into the park, as the restaurant in the park is closed this time of year. I took advantage of the laundry on premises, everything you need to do laundry is available. Change can be made in the store. As an aside, we did eat dinner in the hotel, but we skipped the buffet and ordered off the menu. The pork chop was amazing, the chicken was average. The prices on menu items were reasonable (again, considering the remoteness of the area). They were able to accommodate my son's dairy allergy.

    3
    « Why was this not cancelled? »

    I tried to cancel this room. I pressed the button requesting a cancellation, got a message that said they understood I was wanting to cancel, and never heard another thing. I have heard such great things about Trip Advisor, but never used them. Cancelon, or whoever actually processed my funds has problems, and I won't use Trip Advisor again.

    5
    « Very good but food.. »

    I don't know this places doesn't have better stars, they were really good. Although, I must say, there will be a very long line for food at the restaurant at peak hours so I would schedule wisely and also coffee and orange juice is not included with the breakfast buffet.

  • 4
    « Best location for visitng Bryce Canyon »

    I stayed in the Bryce Canyon Lodge many years ago and felt it was sterile and overpriced. We ate at Rubys and I decided if I ever came back I'd stay here, for the atmosphere. We got a really good winter deal despite the fact it was Spring Break ? the second night half price (and the first was a good deal). I expected a slightly run down room from the photos but in fact Lakeside Lodge seemed brand new, spacious, well furnished and equipped, double washbasin, new towels and bedding etc. It does indeed overlook the lake if you are on the lake side? The curtains looked as if they had suffered from damp over the winter though. Rubys has obviously undergone a lot of development in the last ten years and is now huge, presumably in the winter they have a surplus of accommodation. There is a good-sized indoor pool but we found it a bit on the chilly side. Despite being the only complex here, you can eat fairly cheaply and there is a general/grocery store with reasonable pricing. It's perhaps a bit overtly commercial but it was good value and in the best location for Bryce.

    5
    « great room, great value! »

    This was our second time here at Ruby's. We enjoyed it once again. This place has it all. Great location, great staff, great rooms, great prices! You are 2 minutes from the entry gate to Bryce Canyon NP.

    5
    « A great time in the park »

    My wife and I loved this hotel. The rooms were clean and comfortable. It's a hop, skip, and jump from Bryce Canyon. During the regular season it be the perfect place to stay due to all the activities and the shuttle that runs to the park. There is also an indoor pool.

    5
    « Lovely Hotel »

    I loved this hotel, the rooms are large very clean and comfortable. it has a great shop in which you can find just about everything. The entrance to the park is only a short drive way. Would stay here again and recommend it.

    4
    « Pretty nice »

    This was a very charming hotel. The lodge was rustic and beautiful. Our room was in the antelope building and was nice but a little small. The wifi and cell phone reception was a little spotty in the area. While I liked the hotel, I was not impressed with the dining options. The 2 restaurants that were open were over my budget as I was wanting a simple dinner meal. I settled for a hot dog from the general store and it did not taste good.

    4
    « nice clean rooms large size »

    sometimes you just can't leave Bryce canyon. Rubs best western is clean and nice large rooms. restaurant close by isn't so bad. love the shopping store. so much to choose from. great selection of native american jewelry

    4
    « Fun place to stay outside of Bryce »

    Nice size, clean rooms for a decent price. About ten minutes from the gates to Bryce. Customer service was excellent. Everything you need is right on the grounds. Groceries, gas, laundry. Some restaurants were closed because it is off season so be prepared for slim pickings for eating. But the rooms have refrigerators and microwaves. Like most hotels, the wifi is hit and miss. I'd come here again.

    3
    « Convenient but busy »

    I stayed here in March (off season) and was surprised how many people were here. The location to Bryce Canyon is superb, and they offer many amenities, like a gift shop, grocery store, laundry and restaurant. However, despite being in the same building as the restaurant, I was surprised they didn't offer room service, or even have a menu for their restaurant in the room. I ordered a burger my first night there, and was disappointed with the frozen, tasteless flavor, so I picked up microwave groceries in the store for the rest of the time I was there. Overall, it was decent though - the rooms are incredibly nice and clean, and housekeeping left a bag of new toiletries and fresh towels on my door without needing to request them (I had my Do Not Disturb sign on my door). The only lingering bad memory of the stay was the back hallway. The front desk suggested I park in the rear and use that entrance, as it was closer to my room. However, the hallway smelled like rotting cabbage. The smell was so foul, I had to hold my breath as I ran through it. I ended up parking in front and taking the long way around. It's a shame that it smelled so bad; otherwise, I'd give this hotel top ratings.

    5
    « Ruby's Inn was so great! »

    We drove forever from the South Rim of The Grand Canyon...so our late night arrival to Ruby's Inn was the most welcoming event ever! We loved our super roomy room..three big beds, three sinks! A place for all 5 of us! The location to Bryce Canyon was perfect. The Store is charming. The Breakfast at the restaurant was delicious. We highly recommend this Inn...we wish the pool and hot tub were still open when we arrived..that would be the only thing we would change.

    4
    « Two night at Ruby's Inn »

    I've stayed at other motels in Tropic and the surrounding area, but I keep coming back to Ruby's Inn ?it's still the best. I've been coming the Bryce Canyon for many years, business (I'm a professional photographer) and for pleasure. There are motels further from the national park that are a little less expensive, but that aren't as nice or as convenient as Ruby's Inn.

  • 4
    « Good value »

    The room was clean and comfortable.The internet was fast and worked in my room. There are many services available at the hotel. If you want a room near the pool I suggest telling the hotel in advance.

    4
    « Excellent room, mediocre restaurant restaurant »

    The deluxe room was large and we used the hot tub every day.. The restaurant in the hotel is the only one open in winter (the Grill is closed). There was a 20 minute line-up at night to get in which I found unacceptable. On Sunday night, part of the restaurant was close. Better to go to Foster's Family Steak House, 5 minutes away, that offers great fast service and happy staff.

    5
    « Best Place to Stay while Visiting Bryce Canyon N.P. »

    Every time I visit Bryce Canyon N.P. and the surrounding area I always stay at Ruby's Inn - Best Western. They have a great variety of rooms you can stay in. The dining facilities are great also. They have Family style western dining with the area's finest steak, ribs, chicken, and seafood. The best is the seasonal buffet! When you book a room ask for a room that faces the woodsy part of the area. You'll get a great view and great Pine Tree fragrances.

    3
    « Ok place but bring your own food »

    The Hotel was nothing to write home about. We stayed there during the off season and when we asked to move to the main building to be near the pool instead of walking over in the cold with my kids, we were promptly told that those rooms are "upgrade" rooms only. It wouldn't have been a big deal as the place was hardly a third full. (customer service). Also the food was very expensive, and yes we could have driven many miles to eat somewhere else but figured the time and expense would have been not worth it. (the only game in town). Yes they have to drive the food in a ways but we have eaten in Hawaii where they have to ship it in a lot further for less.

    4
    « Room Review Only »

    Good value. Agree with other reviewers who said there is a lot of furniture but I'm sure it's because it allows 4 people to stay in the room instead of 2. Didn't eat at the facility because of the prices although there isn't much else available during this time of year.

    5
    « Great stay »

    We spent one night at Ruby's on a whistle stop tour and loved it. We had huge room in Antelope Lodge equipped with everything you would need. We went down to the restaurant around 6pm and were seated straight away. By 6:30pm the queue was back into the lobby. The staff were friendly and attentive & the steaks cooked to perfection. So close to Bryce Canyon & a great spot to eat sleep and stock up on supplies.

    4
    « Good place to stay in Bryce which is right outside the park! »

    We visited Bryce in Feb 2016. Checked in around 9pm. There was some confusion about advance booking not having received and we were little scared that we won't get any room, but luckily the staff was pretty helpful and we got 2 rooms for 5 ppl. The Inn rooma are more like motel style , but everything else was hotel-style and clean. Nothing really fancy about the rooms. Best part is it is close to the park, literally takes 5 mins to the park entrance.They have a restaurant but the dinner buffet is pretty expensive at >$23 . They also have a general store where you can get stuff to eat/munch/souvenirs etc, which is very handy in a town like Bryce, especially in winter, this town is dead. Good stay without much hassle.

    4
    « Nice place to stay near Bryce Canyon National Park »

    We stayed in a double king bed room in the section called Deer Lodge in Late November. This place is the closest to Bryce Canyon (apart from the Bryce Canyon lodge inside the park), less than 2 miles from the park entrance, so the location is great. The room was spacious, comfortable and clean. No complains about the service. We didn't use their restaurant; we had our own food, and a fridge and a microwave in our room was all we needed. Their store is a nice one; it combines a general store/grocery, souvenirs, gifts and items of Native American art. So, when I went for a day of hiking in Bryce Canyon with my kids, my elderly mother had something to do :-). To summarize, if we come to the area again, especially in winter, this will be the first place to look.

    4
    « Good location for trips to Bryce Canyon »

    Big hotel with many facilities, among others also indoor swimming pool, several shops etc. Location is excellent for trips to Bryce canyon. Same time hotel itself is outside the canyon and with all infrastructures around.

    5
    « This is our 19th year going to Ruby's Inn for our annual large family reunion--we love it there! »

    The rooms are comfortable and clean, the service is timely and helpful. The pool, hot tub, and workout room are handy and recreational. The scenery is so very beautiful! They have all your needs for a fun and relaxing stay. And even if the weather is bad outside, there is still plenty to do inside!

  • 3
    « Comfortable room, terrible food »

    Room was rustic, but comfortable. Staff not particularly friendly or welcoming--just wanted to do the paperwork. That's all fine if you just want a room, which is all we cared about after a simply wonderful day at Bryce Canyon taking in the breathtaking views. HOWEVER....the buffet ($23) was totally not worth it. The roast beef was more fat, the chicken was very dry, rolls cold and hard, salad bar scant, dessert looked like little store-bought cake squares--really??? Oh I think there may have been an ice cream machine, but I didn't bother. My husband and I spent over $50 and left not finding one dish that either of us would go back for seconds for on a buffet. I felt somewhat guilty for not warning the long line waiting to get in. Of course, there was nowhere else. I guess that's why they can charge what they do for poor to mediocre. Would love to visit area again and would stay at hotel, but would definitely make other arrangements to eat. I cannot comment on menu items--they could be ok, but not sure I would count on it.

    3
    « Off-season visit to Bryce Canyon »

    We were very happy with the size of our suite. Seems like a fun place. Since we were there during off-season, there weren't as many options for food. The hotel and only restaurant option was crowded with youth conference teenagers. Long lines and over-priced food.

    4
    « Lovely welcome and great little hotel »

    We arrived late after a long day in Zion Canyon, tired and canyon-worn. We received a very warm welcome and were promptly checked in and the ropes explained. This is a Best Western with a real Western vibe. But very homely with it. The pool is fabulous; the gym well equipped; and both are empty in March!! It's a great time to see the canyons by the way. Our room was clean and comfy, with a stunningly great bed. We'd love to come again, during a year with more snow in the canyon!! Thanks Ruby's Inn!!

    3
    « The only game in town »

    The check-in desk was staffed by a person with a very heavy foreign accent. I have a slight hearing impediment so it was very difficult to understand her. We were placed in one of the outlying buildings behind the main building. On the first night (a Saturday) there was a busload of tourists in the other end of the building but on the second night I think we were the only people in the whole building. Kind of spooky! The room was clean enough and the bed and pillows were comfortable. There was way too much furniture in the room for its size - two queen beds, a nightstand, a breakfast type table with two armchairs, a desk and a desk chair, a chest of drawers with a TV on top. We did some rearranging but with our personal effects it was difficult to maneuver freely especially in the middle of the night. The entire Ruby's compound is kind of an expensive tourist trap but since it is the only game in town in February one must pay the price. We ate breakfast two mornings in the restaurant. The food was good and the first morning service was good. On the second morning the server delivered our food and disappeared forever - no coffee refill and we had to go to the cashier to get our ticket.

    3
    « Bryce Canyon trip »

    Room was mediocre and restaurant service very poor for dinner. Breakfast was good. Cost of dinner and especially alcohol excessive. Had to wait 1 hr for table and dinner to be served. The location and lobby area was excellent. The amenities were great....Pool, Business facility very good. I would recommend they had a bar and charged fair prices. It was the only restaurant open in Bryce Canyon City.

    3
    « Nicely Themed but needs Renovations »

    I went in December 2015 and it looks like its under major renovations. From the way things look, if you get the newer rooms they are a lot better. The older rooms we got were next to each other with a motel like feel. Since this was dec, lows were -10 degress F. So the heater was almost always blasting in one of the rooms but not the other. i was trying to figure out why and found that there was a draft coming through the door since it wasnt align 100%. Hot water was inconsistent and the tub floor was bubbling up. Bathrooms were large and had two sinks. Beds were fine. I guess Rubys Inn had a lot of history but needs major work to meet a Best Western Plus Lobby and other others were aesthetically pleasing. Love the rustic theme The store was really big with alot of things ranging from souvenirs to groceries. Restaurant was a 2/5. Its acceptable but its cafeteria quality. Nothing is really open in town but their restaurant and the subway.

    3
    « Adequate but not exceptional »

    We stayed two nights here recently. Our room (7001) was spacious, although laid out in an unorthodox fashion. The bathroom contains just a toilet and shower, and is so close to the room door that, if someone were sitting on the toilet and the room door opened, a passer-by in the hall would be able to see you. I've never stayed in any other hotel were the toilet was visible in this fashion. Of course, you can always close the bathroom door while you are on the toilet, but that has never been an issue before at other hotels with more, shall we say, discreet bathroom layout. The bathroom sink is on the wall opposite the bathroom itself. The shower stall seemingly has good water pressure, but the water temperature can shoot up or down without warning, giving you an unpleasant near scalding or freezing and little room to move around to escape the water stream until the temperature returns to your chosen setting. Most likely this is due to someone flushing a toilet elsewhere in the building. I don't often experience this problem when I travel, and I'm curious why most hotels do not have this issue, while some seem more prone to this problem. Having hot water was NOT an issue, just trying to maintain a constant temperature during my shower. Early morning may not be the best time to shower, as more guests are likely to be using the bathroom when they first arise. A word to the wise... We also noticed quite a bit more plumbing noise from the room above us on the second floor. It never lasted long, but was noisy in a way that I don't expect from the hotels I stay in. This hotel has an indoor heated pool, and our room was right next to the pool area. The pool itself is contained in its own glassed-in area, and when we first arrived there were children in the pool who were, for a time, quite noisy in their play activities. We were initially concerned that this might prove to be a disturbance we would have to deal with, but the noise level did subside after a while, and did not prove to be a problem for the rest of our stay. I should note that the hotel did not appear to be fully occupied, as it might be during the summer, so the number of people using the pool was not great (3-6). At other times of the year, when the Inn gets more visitors, the noise level from the pool might be a problem for the guests in rooms closest to the pool. Our king bed was comfortable, but the pillows are small and square. You might need to request some additional pillows if, like me, you use a body pillow at home or are just used to having larger pillows. The room had a hot tub, which we did use, and which functioned just fine. The room has a flat-screen TV, but like many hotels, does not offer HD video services, so most channels you watch in standard definition have the aspect ratio set wrong, so everything looks scrunched down. Trying to configure the TV to display the image in the correct size and format was frustrating. The remote control was not one that came with the TV, and it was confusing to use, and I'm a gadget geek, so I'm not unfamiliar with how these things work (or should work). Some of the buttons on it did not function at all that I could tell, and often did not perform the function that the screen was telling you it should perform. I'm not sure who created the remote control, but it did not enhance our viewing at all, and I resorted to using the buttons on the side of the TV to perform some functions more quickly. There did NOT appear to be a quick way to adjust the aspect ratio without going into the setup menu. This function is one many TV remotes solve by having a dedicated button on the remote to set the aspect ratio. The hotel staff was cordial and efficient, and the attached restaurant staff was also welcoming and attentive. There is an attached general store with a surprisingly large selection of food, fresh fruit and vegetables, drinks and other outdoors gear. At this time of the year, Ruby's Inn is just about the only game in town for many travelers, with other nearby businesses and services closed until later in the season. There is a Sinclair gas station nearby, with higher (but not outrageous) prices.

    5
    « LOVE Ruby's Inn!! »

    My family and I LOVE to stay at Ruby's Inn and enjoy all that they have to offer! The trails and scenery is amazing, the rooms are big and located right by the indoor pool and the staff is always very helpful and kind! Thank you Ruby's Inn - you are the best :)

    5
    « Rent Mountain Bikes Easily at Ruby's Inn »

    I am not writing this to tell you about Ruby's Inn as a hotel, (as we did not stay here.) We used Ruby's Inn as a place to rent mountain bikes for the day for a family of four (two teenagers.) What a great deal this is! When doing our research before our trip, we read that biking on the trails in the park is not allowed but that you can bike on the roads. This did not sound appealing. However, when we rented the bikes from Ruby's (across the street from the hotel) there were trails behind it that had amazing views and were pretty easy to bike. I am telling you that renting mountain bikes from Ruby's is really worth doing! 1. It is pretty reasonably priced 2. the staff is very laid back and not "young person Dude-ish" but "Almost retired local flavor-ish" (be sure to ask about the history of their family and how they got to this area) 3. The mountain bikes are in good shape and they clean them for you when you get back 4. the trails are right there so you don't have to take a van to get to them. This is the type of biking where you can bike half a day or all day and then do something else like go to the Visitor's Center later or go on a hike. You can make the biking as hard or as easy as you want and you're on your own so you're not at the mercy of a group experience if you want to do your own thing. Note: Be prepared for some ATV's that are not abundant but do use some of these trails. They were pretty respectful of our being there and went by us slowly.

    5
    « Constantly Amazing »

    My family and I have been having reunions at Ruby's Inn for 19 years. They have never disappointed. The service is wonderful and prompt. The facilities are always clean and well-maintained. The staff is friendly and helpful. They are just an overall great bunch of people! Each year has been wonderful. I just got home and really look forward to going down again soon!

  • 5
    « Beautiful place to stay, great location »

    It was an amazing place, great ambiance and you can't beat the location to bryce, especially for the price. Lobby was great, real rustic feel, even the history if great. Neat rustic looking places across the street. It's the perfect place to stay if you're visiting bryce canyon, hands down, can't beat it.

    5
    « Great Place!!!! »

    It was a very nice place to stay!!!! It had everything a person could need or use. They were friendly upon arrival, and departure. The only bad thing I would say is , I wished their restaurant had reservations.

    5
    « Good Located, Good for Shopping near by the Bryce Canyon »

    The Hotel is very good for Shopping cause there are shops from local people so you can get nice souvenirs and other things. The pool is inside this wasnt very nice and i think the pool belongs outside. The Hotel is near by the National Park, which is very nice and you can get fresh ice.

    3
    « A little disapointed »

    The room was average but clean. There are few dining options in the off season. The food was way overpriced for the quality and variety. The TV remote was non functional. The hotel is located very close to the park and of course the view is spectacular.

    3
    « Should have been a lot better »

    In the area for work and stayed in a king spa room. The spa room has a big jetted tub in the room, so that's pretty cool. I wish someone was with me so we could act out scenes from Dumb and Dumber. On first arriving in the room, I set up my computer and the desk chair had some suspicious stains, so I went to grab a towel to sit on, and the towel had some stains on it also. I grabbed another towel for the chair and opened the fridge to put my drink away and there was food in the fridge. It's like they didn't even clean the room. I called the front desk and was told that they could have someone throw the food out. What's the point, I thought, so I tossed it. Aside from the gross towel and fridge, the stay was great. The only other complaint I had was how thin the walls are. You can hear your neighbors pretty clearly. The steakhouse restaurant is really good. Expensive, but good. I'm hoping I just had a lazy room keeper. All in all it was a good stay. Just make sure you have a friend for the tub. ;)

    3
    « Vacation with the Red Rocks »

    Ruby's Inn was a great stop on our visit to Bryce Canyon. Ruby's is the only restaurant in town,in the winter months. Our first room was on the first floor and wasn't well lit. We changed rooms now on the second floor, much better. Affordable hotel and conveniently located to Bryce Canyon. Staff was friendly and helpful with information on the important places to visit. Great lobby with working fireplace.

    5
    « Excellent! »

    Spacious and clean room. Plenty of hot water with good water pressure. Check in staff was polite and professional. The room was right in front the in door swimming pool which took me some time to find it. I will be back in a near future!

    5
    « Charming facility »

    We spent the night of February 22 at Ruby's Inn. The first thing you notice when you enter the lobby is a charmingly themed Western facility. Animal heads hang on the walls. A huge fireplace adds warmth to the area. They have a grocery store, gas station, and gift shop in one section of the lodge. They have an indoor, enclosed pool and hot tub. It is good that the pool is enclosed by glass to keep noise away from surrounding guest rooms. There is plenty of parking. There is a restaurant, also, and it was probably the only one that was open in the area. The price of food was a bit high for casual dining, but I guess you have to consider that it is off-season and not really close to anything. The guest room was comfortable. We had two queen-sized beds with fitted sheets. The room was also decorated with a Western theme. I know I would definitely stay there again if in the area.

    5
    « Winter festival at Rubys Inn »

    Great place to visit with the family. Affordable family fun with many orgnanised activities for free. We partook in snow shoeing with a park ranger, photography talk and line dancing. All completely free and available to all age groups.

    5
    « Wonderful Experience »

    Our stay at Ruby's Best Western made our visit to Bryce Canyon totally enjoyable. We found every aspect of this very nice Best Western to be exemplary. All staff were very professional. knowledgeable, and helpful in every amenity or area of the facility that we used.

  • 3
    « Large but uninspiring »

    First thing I noticed on entry was the size of this place, I was glad I wasn't there during the high summer season. Look the room was huge and comfortable, i wasn't overly impressed with the professionalism or attentiveness of the front office staff. My room was on the second floor and I noticed an unusual smell in the corridor - stale food or something? Breakfast buffet was very 'average'.

    4
    « Super Close to The Park, Best in The Area »

    We went in February so not much was open. From the looks of it, this looked like the best place to stay in the area. The lodge was great, room was good as well. We had a king with a small sitting area. Bathroom had a sink and vanity inside it, and another right outside it. This is really nice for getting ready. There was also a large mini fridge and a microwave in the room. Bed was comfortable. The gift shop was pretty large and had a lot of necessities. To avoid a long wait for breakfast one morning, we bought microwave breakfast burritos, and sandwiches and heated them in the room microwave. There's a restaurant right off the lobby with a buffet. We ate there the first night, but it was pretty pricey. $24 a plate I believe. The next night we drove into Tropic and ate at Clark's. It was your typical small town restaurant. Service and food were both fine, but was a much better option than Ruby's for food and price. For breakfast the next day, we drove to Panguitch Utah and went to Flying M's. Not bad, again better than buffet.

    5
    « Beautiful! »

    Rooms are comfortable and with many amenities. We booked through a local TV news offer, using vouchers. Went over MLK day. The checkin was friendly and accommodating as though we were full paying guests. We checked out several of their activities - absolutely loved the sleigh ride. The restaurant had limited offers due to being winter time, but the food was great. Checkout was easy, just leaving the key in the room, and confirmation was sent to my e-mail. Will definitely try to do it again next year around the same time.

    4
    « Outdoor Rec gateway »

    My husband and I spent 3 nights here over presidents weekend. Check in was quick & easy & check out was automatic(they just emailed us a receipt). I believe the building we were in is called the Columbine, it was next door to the main lodge. Creating a short walk to the diner (we had the buffet each night) and gift shops. The staff was friendly & the service efficient. Our building was one-level & we could park right in front of our room. We had a king size bed which was very comfortable, T.V., a tub/shower, microwave & mini frig. Room service provided coffee and clean towels each morning. We paid about $66.00 per night. The location was perfect for our outdoor recreation! The Ebenezer Barn is across the street & is where you can rent XC-skis for $10.00 for a full day. They also rent snowshoes & ice skates but not skate-ski equipment. They were a little unorganized over there but got the job done. They do have a Nordic Center with groomed trails to ski on, very pretty with views of the Canyon Rim & pretty forest! The trails then connect with some in the Park. We snowshoed along the Rim in Bryce & were awed by the beauty of the Canyon in snow, even enjoying a sunrise from a viewpoint one morning! The Winter Festival was going on while we were there offering lots of activities for all ages. I took an archery clinic and then participated in the Biathlon, skiing the 2K track 4 times while shooting the bow & arrows in between each lap, so much fun! I would stay here again.??

    4
    « Perfect spot if you are going to Bryce Canyon National Park!! »

    The motel offers a lot of amenities at a great price point. Plus, you can't beat the location. It is right outside the park. The rooms are clean, the beds comfortable, and the service is friendly. There is a pool, laundry, business center, RV parking, horseback riding, gift shop/market that is very well stocked, and a restaurant. The only reason I didn't give Ruby's a 5 star rating is because the restaurant is only average and a little pricey. I will definitely stay here again.

    3
    « Very tired »

    Friendly staff but boy does this place need a refit, it stinks of some chemical that is obviously disguising something. The windows are falling out and its deteriorating fast. But the place was clean, I've been here many times before in season and not been able to get s room, now I have been here out of season, I definitely will not be coming back unless they drop price substantially or improve fittings.

    4
    « What a beautiful area! »

    This motel was recommended to us, and it did not disappoint. We made the reservation through Cheaprooms.com and got a great deal. We were there in Feb, so not much was open, and Ruby's Inn was nearly the only game in town. The food was good at the local restaurant for dinner and breakfast. A little on the expensive side, but not outrageous by any stretch. The two complaints were very spotty and erratic cell phone service (I have Verizon), which of course is not the motel's fault. The Wifi was fine. The biggest issue was the creaky old bed, which really should be replaced. I'd stay there again

    4
    « Mixed Feelings »

    Good location near park. The restaurant is fair however the service is good. If you need good coffee you will not find it here. Nearby restaurants are few. The Winter Festival offered some great activities for families and adults. If you are not fond of children this is not the place for you to stay. The pool was utilized by families from early morning until late at night. If you go to bed early request a room away from the pool.

    5
    « Fantastic lodge »

    Absolutely loved Ruby's Inn. Rooms were a great size. Fantastic location right near Bryce Canyon. A lot of restaurants and activities nearby however most are closed during winter. Gift shop and little store were fantastic. Restaurant has decent food however is a bit pricy.

    4
    « Restaurant »

    Arrived in Bryce Canyon after enquiring about any local restaurants we were told Rubys was the only one open. Well it turned out to be very good indeed a little wait to be seated but it was well worth it. The food was excellent and the service was great can,t fault it well worth it.

  • 5
    « Hotel was great and is in perfect location for Bryce Canyon visit »

    The rooms are comfortable and we had a nice view in the Elk Lodge Rooms which had a lake view. Even though it was frozen over, the view was great. Gift shop, store, lobby, etc. were are very nice, but the restaurant was over priced and was the only thing in town open during February. We got in on the "stay one night and get the second and half off" rate, which made for an excellent value.

    4
    « Everything for the tourist »

    Slick operation, catering for all manner of traveller. Fairly comfortable chalets, the usual gift shops, grocery store, good restaurant and efficient staff. Tickets can be bought here for the regular trips into Bryce Canyon National Park and the coaches pick up right in front of the hotel. There is a lake behind the chalets which looks to be in an early stage of development. This could be an attraction when completed. On site there is a fast food store and across the road are some interesting wooden shops all lined up on a frontier style western street. With a lack of much else to do in the evening, Ebeneezer's Barn and Grill over the road, behind the shops, hosts a regular Western music show. The name says it all - with below average food, sky high alcohol prices and average entertainment, all served up in a large, draughty barn - don't dress up!! All in all then, a convenient rest stop very close to the Park, which serves that purpose well.

    4
    « Great place to stay for a visit to Bryce, pool sells it for us, but food a little disappointing... »

    We've stayed here several times now and always enjoyed our stays, this was no exception, the rooms and facilities on site are very good but the food wasn't so good this time around. No hotel has easier access to canyon entrance, the National Park in literally down the road. Good size room, clean and comfortable, plumbing was a little temperamental, this was our second stay over the past few years where the toilet blocked, this time overflowing as additionally the flush didn't stop until I'd managed to open up the cistern and fix things, we called reception and the janitor was soon there to fix things and mop up the mess. The one big plus for us in staying here is the great indoor pool, its warm and of a good size and very welcome after a long day of walking in the canyon, there's also a hot tub. In the eatery we were disappointed that the hotpot was no longer on the evening menu. Food quality on this trip was also a little disappointing, the steak was good and came with a large portion of veg's but these were all but cold, how difficult is it to serve some decent veg. After staying at other motels and hotels on this trip one thing which struck us was that this hotel could really benefit from having a bar area to sit in before or after eating. The other on site facilities provide everything you'll need for a stay, there's a huge gift shop area plus a store which stocks all manner of things, there's also a post office and in winter months the tourist type stores across the road are shut but the ice rink behind them is available although we only went to take a look. In summary pretty good facilities and a comfortable place to stay, we'll definitely stay here

    4
    « Great place to stay in the off season »

    Second time we have stayed here when visiting Bryce. Once you adjust that most of the area is shut down for the season and take some time to look around this location has what you need, grocery store, restaurant. Rooms are starting to see the wear and tear of years of use, nothing that would come close to making us not want to stay however. Staff was helpful and friendly.

    5
    « Great stay »

    Enjoyed stay. Lodge great. Restaurant clean, efficient and food was good. Staff challenged by big snow storm and responded magnificently. No problem finding something to do even snowed in. I would recommend this location and facility, year round.

    4
    « God's Country »

    What a beautiful national park and Ruby's Inn was just right for helping us enjoy it. Food was great and your gift store was incredible. We also loved your groomed cross country trail out to the Canyon Rim and the hot tub after a long day in the sunny cold weather.

    4
    « So much to offer go here!! »

    This place has everything! Wow from the hotel to the restaurants onsite to the rodeos onsite, to horse rides and ATV rentals, the location, great gift shop!! free parking and you can walk or ride bikes to the park! Really ran well. If you need anything just call the front desk. The rooms vary greatly from economy to deluxe and we've stayed in both.Many bus tours comes here and Ruby's is well equipped to handle everyone. Prices on everything are more than fair for what you get, there are great package deals you can book from their website. Better than the hotel in the park, plenty of free parking. Breakfast is free fo rsome rooms but not all

    5
    « Any Port in a storm »

    A winter storm in Bryce Canyon forced us into the motel from the tent trailer we had planned on using. Ruby's Best Western was reasonably priced with a large, comfortable room and friendly, attentive, professional staff.

    1
    « Terrible experience »

    We stayed here in January for one night (thankfully no more). The room itself was basic which is fine for what it is, but there was a lot of dust on the bedside lamp shades which was poor, especially being right next to the bed. They had the biggest (and cheesiest) gift store I've ever seen and the worst cashier I have ever come across (I didn't know her name but she wears bright blue eyeshadow and generally looks like she might punch you if you ask her a question). We walked to the till to be greeted by a massive huff and puff as we obviously interrupted her from her cell phone. We did not get one 'hello', 'thank-you' or 'goodbye', instead we got a rude response and she clearly didn't want to be working there. She practically threw the change back and sat back down to use her phone. It was actually quite comical how she behaved! But, by far the worst thing about this hotel is the restaurant, where we queued for an hour just to be seated. According to the receptionists this was the only place to eat in a 25 mile radius in winter. Once we finally got a seat, we noticed that a huge part of the restaurant was empty and clearly the owners don't want to pay for extra staff as they know people don't have any other choice other than buying a microwave meal and eating it in your room (which a few people in the queue ended up doing). The food after all that was mediocre and over-priced for what it was, and with a lot of items crossed off the menu as they didn't have it in. I advise any budding hoteliers and restauranteurs to set up shop in the area as this hotel seriously needs some competition so they can stop ripping people off.

    4
    « Great spot to stay »

    Great location, good rooms that are clean. Great parking. Quite this time of year, which is nice. Rubys do a great job with there restaurants and hotels. Well maintained and clean. Would stay here again. You can't beat the location if you are visiting Bryce Canyon.

  • 4
    « Petfect Location »

    Ruby's Inn at Bryce Canyon is a perfect place to stay any time of the year. Nice clean older rooms. Location is just at entrance of Bryce Canyon. Convenient restaurant, camping in season, great country store with anything you would want to buy. Giant heated indoor pool. Parking outside your room, 2 story buildings. Been twice and both times ideal visits.

    4
    « Great Winter Stay »

    I had a conference at Ruby's Inn and had the opportunity to spend a night in the middle of January. First of all let me say that the weather if very cold outside but it's beautiful to be so close to the red sandstone of Bryce Canyon and to see it covered with snow. The hotel staff is very friendly, the food is good, there's a really well equipped general store, a great indoor pool and hot tub, and a well maintained group of hotel lodges even with a couple of feet of snow, in case you can't get a room in the main lodge. The WiFi worked well enough that 100 Technology people could be on their devices with very little slow down of the Internet. The main lobby has wonderful seating with a fireplace. There is a good restaurant and a state store to purchase wine or spirits on site (not many places in Utah have this and it makes staying at Ruby's Inn well worth it). So if you're going to Bryce Canyon, it's worth staying at what I consider the best motel in the area.

    3
    « Can't beat the location/convenience »

    We have now stayed at Ruby's twice, both during winter. Winter is my favorite time to visit Bryce as the contrast of the white snow and red hoodoos is far more impressive than the summer views, and as a nice bonus the crowds are gone and room rates are cheap. In fact, our room rate here came in at just under $60/night in January, and that was with the upgrade to a room in the main lodge (which I recommend both because the rooms are a little nicer and also because it's in the same building as the heated indoor pool). For the price, you really can't beat the location. This is the closest hotel to the park. You are just a few minutes from the park entrance, 8 minutes drive to Sunset Point, or 11 minutes drive to Inspiration Point. There are few other parks I can recall where you can stay outside the park and still be this close to the action. The indoor heated pool/hot tub is great, as is the on-site general store and laundry mat. The rooms are OK, good size, reasonably well kept-up, reasonably comfortable beds. Let's just say that when we went to Yosemite and stayed in the park with similar location convenience we spend 4x the nightly rate for 1/4th the comfort. Additionally, the free wifi is great, we could even stream Netflix in pretty high quality on it without a hiccup. Aside from all of the pluses, there are 3 main cons that prevented me from giving it a 5* rating. 1) The water temperature in the shower constantly fluctuated, sometimes ranging up from boiling hot to ice cold. This was very dangerous not just because of potential burns, but because it startled you and caused you to jump out of the water, which could lead to a slip and fall. 2) The thermostat did not seem to be working right on our AC. Even when we set the heat to the lowest setting (60 degrees) it kept the room up at what felt like a balmy 75-80 degrees. To be fair, we did not talk to the front desk about it as we just adjusted our strategy the second night and managed the temperature on our own by opening/closing the window. From the reviews, it seems like a lot of people have trouble with the AC units. 3) The on-site restaurant is pretty meh on its own. Below average food and bigtime prices ($20+ per entree). The worst part though is that every night of the 5 nights we've stayed at Ruby's in the winter, there was a huge line out the door with people waiting a while, yet only half the tables at the restaurant were occupied. In the winter, this is one of very few restaurants open, and I think the hotel managers know that. It seems like they staff the restaurant at half capacity to save a few bucks at the expense of their customers having to wait, because they know that people don't really have a choice to go somewhere else. Annoying.

    1
    « Extremely Bad Place To Stay »

    Cons: Had to change rooms 3 times. The first room was next to a really loud and broken down, violently vibrating ice maker. The second room had water dripping from the bathroom ceiling and made us wonder if the toilet upstairs was leaking, which obviously wasn't a very pleasant thought to consider. The heater in the third room was broken which left us freezing as the temperature outside was 25 degrees. We had to call twice to see if they could fix the heater. Then we were told that we couldn't raise the temperature of the heater because it would be "overtaxed." So if the heat from heater can't be raised in the middle of winter, you'd think maybe they should replace or fix it? Apparently, not at this hotel where a lot of things remain broken. They tried to add a $1 fee to your bill so they can make you pay for the hotel's contribution to the National Park Service. This in turn, gives the hotel, not you, a corresponding tax deduction. We don't mind contributing to the Park Service and have directly done so many times before; but if the hotel wants to make a contribution, they should pay it out of their own pockets rather than from the pockets of their guests. We were incorrectly told, even if you didn't want to pay for this, you would still be charged. Maybe they should use the $1 they try to collect from guests to pay for some repairs. We had to wait in line nearly an hour before we were seated in their dining room. Upon being seated, we noticed that only about half of the dining room was open for dinner. So our lengthy wait was not based on limited seating, but rather on lack of staffing on the part of the hotel's restaurant. At check-in, I was essentially told being a Best Western Platinum member meant nothing to them and, not surprisingly, it really showed. Considering the above, a 1 level rating is actually too high for this hotel, but unfortunately Yelp doesn't allow you to go lower than that. Pros: Absolutely nothing.

    5
    « Lovely stay in a famous old Inn »

    Having stayed at Ruby's Inn years ago on our first trip to Bryce, it was a nostalgic pleasure to stay there again. It's grown by leaps and bounds over the years and is now rather like a little village of its own, but it's still a great place to use as a base of operations for visits into the National Park and other places of interest in the area. We found that everything was as advertised and that the service was top-notch despite their being about as busy as they could have been. And the fact that they have on-site all the amenities you could possibly think of makes it all complete and quite efficient.

    4
    « Convenient for Bryce Canyon visit »

    This a historic place and has a nice atmosphere in the main lodge. The lobby is cozy and inviting. The property has several buildings in addition to the main lodge. Our room was in one of these buildings. It was newly renovated and very clean. Beds were comfortable. The general store on site is very convenient if you need to buy groceries, it also has gift shop, digital media center. The full service complex has everything you need winter or summer. The entrance to the Bryce Canyon is just a few miles away. A word of caution for those who are sensitive to altitude, the inn and Bryce Canyon are located above 8000 feet, so you may feel the effects.

    5
    « great place to stay »

    All were very nice and friendly including the cleaning ladies...very helpful and easy to talk to...rooms were comfortable, clean, updated and everything worked...a big place and not to busy this time of year, pool hot tub looked clean but did not use. enjoy our stay...!!!

    5
    « Limited choice ....but good value »

    Comfortable and pleasant in all aspects ....good value, given there is limited choice in the area. Excellent proximity to Bryce NP where winter camping is not an option. highly recommended in any season

    4
    « Bryce Canyon visit »

    This hotel is the hotspot of Bryce's canyon. It has a great feel. The gift shop is huge and has a grocery store as well, for campers. Lots of families. The pool is very big. They have a hot tub and fitness center. A lot of the rooms are in adjoining buildings, outside and a walk from the lodge. Ask for rooms in the lodge if they are available. It's closer to the pool, etc. Had a nice stay.

    5
    « Great stay and value for money »

    This place looks a little unassuming from the outside but it's a great stay for those visiting Bryce Canyon. Entrance to the NP was very close. The room was clean and bed was comfortable. We stayed one night. The adjacent shop was very useful. The pool was amazing after a long day of hiking, wifi and all other enmities were excellent. Would certainly recommend this to anyone, certainly since the price was great as well.

  • 3
    « Stop off to visit Bryce »

    The room itself was great. We upgraded to the spa room and the room was at the back of the main building by the pool. It was quiet, clean, spacious and warm. Free wifi provided. There were a few renovations going on but they didn't get in the way. Biggest issue was getting an evening meal. With no real alternative options at this time if year, everyone turned up at the hotel to eat resulting in long waits. We eventually bought food from the amazing on-site shop (I challenge anyone to find something they can't but in there!) and microwaved it in our room. Not perfect but we didn't go hungry and it was fine for one night.

    4
    « old-time charm »

    Reached the Ruby's inn in the middle of a snow-storm. Nothing was visible but inside Ruby's inn, it was warm and cosy. the lobby is great with a fire place and moose heads all over. Indoor swimming pool looked very inviting but was too tired to try. by the morning, my car was blocked by snow which a kind man (not sure if hotel employee or not) helped to get out.

    3
    « Ruby's Inn at Bryce »

    The hotel and the staff were fine, but the room stank of animal waste. Apparently, the pet fees are used to buy cheap perfume to sprinkle on the pillowcases instead of shampooing the carpets. If you don't have pets, then the hotel is probably fine. You can't beat the location.

    5
    « Great winter get away! »

    Bryce Canyon National Park is spectacular in the winter. This Best Western is very close to the NP entrance. The rooms were spacious, clean, and quiet. The indoor pool was nice and warm. The hot tub was very relaxing. There are numerous sofas and chairs in common areas where you can hang out. There is a fitness center with some cardio and weight equipment, but you'll need to bring your own yoga mat. I was there mid-week and there were very few other guests. You can walk from your room to the restaurant or the general store. The general store has everything from clothes to groceries. You can rent snowshoes or cross country skies in the lobby. There was also an advert for horse-drawn sleigh rides. There are X-country ski trails that leave directly from the hotel. The WiFi worked well and there were plenty of TV channels. There was a refrigerator and microwave in the room. There is a business center with computers. There is a small liquor store in the lobby (very unusual for Utah). The only disappointment was the restaurant. The menu was limited for the winter season. My entree was of poor quality and very overpriced. There seemed to be only one server working the entire room, so I waited a very long time to get my bill. I should have just bought groceries from the General Store and eaten them in my room. The nearby restaurants in the area are closed for the winter, so dining options are very limited. Breakfast is not included.

    3
    « Not many other choices to pick from »

    We stayed in one of the buildings a short walk from the registration desk. Unfortunately most of the tour busses were parked by our room which wasn't too fun. Don't think about checking in early or asking to stay late, it won't happen. This place is like a well oiled machine. The wifi did actually work from where we were. Our room could use a little updating. If you want a blast from the past stay here, it's relatively unchanged in a lot of ways. Everything in our room did work and the beds were acceptable. I likely will not return.

    2
    « Old & small rooms »

    Booked it because it was the only one open in December (according to the website). When we arrived, they were undergoing construction. We were put in a small room with an even smaller bathroom that you could hardly squeeze into because the toilet was almost on top of the door! Out-dated everything! Later we notice a hotel across the street that we should have canceled our reservation & moved over there. Would NOT consider staying here again.

    5
    « Ruby' Best Western »

    This is a terrific hotel, price is awesome, ambiance is uber awesome. The location of the hotel being at the entrance to Bryce Canyon, makes this hotel a perfect place to stay. The employees At Ruby's are incredibly friendly, helpful with any questions you might have. Ruby's Inn is perfect, anybody who stays here, will always have special memories

    5
    « Everything we hoped for from this historic (1918) inn »

    From the city block sized collection of 388 rooms in individual 2-story buildings, one never feel crowded. Property is meticulously maintained. Main lobby (registration) is super welcoming with 16 overstuffed, mahogany colored leather chairs. This building also houses Cowboy's Buffet (in season) Restaurant, hard liquor sales, and more kinds of camping food, gear and accessories, equipment. Also, jewelry, outerwear, souvenirs and gifts. Our room was modern, fully equipped with two very comfortable bed and bedding. At $70something per room, we feel this is a very fair price. One caveat, be prepared to very high prices in the restaurant. In fairness, we are here after spending several days in Springdale (Zion National Park) where we felt the restaurant prices were quite high as well. The best news, Ruby's Best Western Plus is your season source for airplane-helicopter sight seeing, horseback and ATV riding adventures IN SEASON. AND it is truly right at the main entrance of BCNP.

    4
    « Really satisfied »

    The room was really comfortable and the breakfast was quite varied and good. The great amphitheater and sunset point are just 5 minutes away by car. We didn't have the time to enjoy the pool but when temperatures outside are very cold I guess it's a real pleasure. We didn't regret our choice !

    5
    « Perfect accomodations »

    Had a great experience at Ruby's Inn, super convenient to the park and good rates for the winter season. Huge general store had all the things I forgot to pack, and then some! Many food options will be closed for the winter, so they will direct you back to Ruby's Inn to dine at their restaurant, which had quick service.

  • 5
    « Great price, perfect location, friendly staff »

    This place suits your needs perfectly. Had double Queen beds, microwave, mini fridge and coffee maker. Laundry, restaurant and large general store on site. Had a slight problem with a toilet that had a tank leak, they fixed it right away. Staff was very friendly. Room was clean and quiet! Free Wi-Fi. Perfect New Year's stay! Entrance to Bryce National Park right up the road! Will be back!

    3
    « Convenient place to stay »

    If you plan to visit Bryce Canyon, this is a good choice. Pros: * has its own famous restaurant on site * has an indoor pool * has a convenient store onsite * has a gift shop onsite They all offer good selections, not just a small gift shop or convenient store, actually quite size-able. * Free Wifi in all rooms, with GREAT speed. you can view video streaming. Cons: * the room is old * airconditioner can be loud.

    4
    « Slice of "Americana" »

    Ruby's Inn was an absolute Pleasure. I did a little research before I arrived and learned that the Inn was one of the early prominent motels at Bryce Canyon. And it has remained in very good condition. Now this is Not a Luxury motel. But it is clean, well equipped and SPACIOUS!!! We had a room with 2 King beds. I imagined that it might have been cramped. No Way! There was plenty of space to spare. We did not get a chance to try the Cowboy Buffet, but we did visit the General Store. Aside from the Bryce Canyon Visitors Center, i would call this The Bryce Canyon Visitors center. So many interesting items and souvenirs. Also has a small grocery with a surprising selection of products. No doubt if we were to make it back her, we would once again be at Ruby's Inn

    5
    « Great New Year »

    The hotel is good, the bottom floor better than the top. They have a decent restaurant with a buffet worth what you pay for. The restaurant is open all day nd this is great in winter because most places are closed. We have had a great time, the place is clean and great to access Bryce Canyon and Escalante. They have a nice big shop where you can buy all kinds of diffrent things including clothing in case you ned that extra warm jacket. We spent new years eve at Ebenezer Barn and Grill across the street and for $5 we got party favors, unlimited snacks, cookies, sodas and dj music. What more do you want?

    2
    « Overcharged, underwhelmed and locked out »

    We booked Ruby's for 2 nights in December thinking it was the only place in town. We should have booked across the Best Western across the street. Ruby's had many buildings and we were put in a distant one. In subzero temperatures that makes simple things like getting ice a major ordeal. Though the staff was equally friendly and ineffective. The key slot on our door often didn't work (it was old) denying us entry when we returned hungry, tired and cold....not fun. At the breakfast buffet we were charged extra for juice and coffee. The pool was cold and the jacuzzi was not functioning. They need better more effective management and less nickel and diming of their guest. We won't go back.

    3
    « Ruby's Inn »

    We stayed here two nights so that we would have a whole day to explore Bryce Canyon N/P. the entrance to which was about a mile down the road. The room was on the upper floor of one of several motel-style blocks at the rear of the Inn so that you could park virtually outside your door. The room was clean but basically furnished with the addition of a small kitchenette, dining table & chairs which meant that you could eat in if required as the Ruby's General Store was very well stocked.

    4
    « Delightful dinner and experience »

    A beautiful stop over. Our hostess was on point. She suggested the best dishes and must be commended in her service. The setting is amazing...takes you back to another time altogether. After our really hearty meal,a visit to the store was a must. So much to see and so many decisions as to what to get as a souvenir. We left Ruby's Inn wanting more. Will definitely go back there on our way to Bryce Canyon again.

    5
    « They Have It ALL! »

    You really want to stay at the Bryce Lodge in the park, but if they are filled, you can't go wrong at Ruby's Inn - Ruby's has it all! They are located only about three miles from the park. A pretty nice restaurant, Camping, RV Center w/hookups, huge General Store, Gas, one to three hour guided ATV tours, horseback rides, mountain bike rentals, hiking, AND a nightly rodeo.

    5
    « Stay here! »