BEST WESTERN Hotel Royal Centre,  Bruxelles

3.5/5  - based on 554 guest reviews.
160 Rue Royale, 1000, Brussels, Belgium - See map
+32 2 219 00 65 +32 2 218 09 10

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> Room 1

1 adult

 

Hotel advantages

  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 554 traveler reviews
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This Brussels hotel is conveniently located downtown near the Royal Palace and the Grand Place, one of the most beautiful squares in Europe. The BEST WESTERN Royal Centre is located in the city center and within walking distance to all major tourists' attractions in Brussels, including Botanique, Manneken Pis and Atomium. Hotel guests also enjoy easy access to the European Parliament district, Heysel Exhibition Center and Theatre Royale. The hotel is within walking distance to the Central Train Station and 11 kilometers from Brussels International Airport. This Brussels hotel offers a period-style meeting room on the ground floor of an adjacent family mansion featuring hardwood flooring, stately moldings and lots of sunlight. The nearby Titanic Brasserie provides a historic atmosphere for business lunches. The BEST WESTERN Royal Centre also features a multilingual staff (English, French, German, Spanish, and Dutch)and foreign currency exchange. Hotel guests can enjoy a daily complimentary newspaper and free Wi-Fi. Make an online reservation today at the BEST WESTERN Royal Centre!

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Room 1

Guest reviews


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based on 554 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
112
Verygood
 
245
Medium
 
154
Poor
 
30
Horrible
 
13
Business Business 144
Couples Couples 220
Family Family 44
Friends getaway Friends getaway 64
Solo travel Solo travel 50
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Royal Centre,Bruxelles
  • 4
    « Great Location »

    Arrived late in the evening enjoyed walking the neighbourhood beautiful buildings, ate at an Italian restaurant. Location is walking distance to downtown core had delicious waffles and etc.. Room was comfortable and lobby has a computer for customers to use.

    3
    « Best Western Hotel Royal Brussels »

    Well what a unusual trip that was. Brussels is in a really bad state. It was like East Germany after the wall came down! There seems to be no working infrastructure or organisation. Heart of Brussels and street apron street has broken, and I mean proper smashed up and raised here and there with loads missing, paving slabs. Windows randomly smashed in places in like train stations and graffiti is everywhere!! It's so evident it's just accepted and they now try to class it as art. Main shopping centre areas, train stations etc...everywhere. The worse thing were the beggars. Not poor weak beggars, but professional ones. The police and authorities turn a blind eye to it all. It's like zombie apocalypse. While you're moving you are more safe, if you stop and stand still they swarm around you. Don't think of eating out in the city centre, jokes. It is odd that you can go into any cafe or shop and all the staff speak French, german and English. But anyone in authority like at the train station, suddenly can't speak or understand English. It's as though they have the hump we're leaving the EU. Late at night is really unnerving as strange men appear in every street corner and make even the most confident traveller uncomfortable. Waffles are fantastic, but you can

    3
    « Great staff ! »

    Great staff, very friendly, informative and always willing to help (5 stars for the staff). The day I booked in a few things went wrong but i got a "better" room, though it's had a terrible smell of old smoke and honestly the rooms are falling apart. It comfortable for a few nights. I wouldn't recommend long stays. The locations is great ... 10 min walk from the city centre.

    1
    « Disappointed »

    Disappointed with this hotel. I arrived late in the evening to be told the hotel did not have a restaurant. I surrounding area was a little intimidating but I would advise anyone to try to stop closer in the city centre. Ageing hotel which can be noticed with its rooms and furnishings

    4
    « Short stay »

    Spent just one night in this very decent 3 star hotel, a good surprise. Clean, modern, large room. Huge, comfortable bed. Tea and coffee facilities in the room. No iron in the room although my booking.com reservation mentioned one. Everything you needed in the bathroom. Breakfast starts at 6.30 during the week (good if you have an early flight/train) and it's not bad at all (but remember it's a 3 star!). Close to metro (Botanique just around the corner or Park 5 min walk in the opposite direction) and tram also. 10 walk to the shopping area. City center is around 15 min walk. First Best Western I stayed in and I liked it.

    4
    « Large rooms and good wifi »

    A good hotel with very large rooms, good wifi and good rates. There are many good restaurants nearby, but quite a walk to the tourist attractions. The only bad is that they don't have an iron in the room and do not deliver iron during evening, so you have to ask in the morning adding to your morning stress.

    3
    « Average »

    I found the staff to be helpful. The room itself was surprisingly modern and spacious, but that's about where the good ends. There is a daily breakfast, but it is underwhelming. That is also the only food available in the hotel. There is also a "bar" that is hardly that. Never clear if it is open or closed, with no full time bartender. Instead when someone wants a drink the bellman gets called to serve. Nothing particular bad about the stay, but in future I would stay elsewhere.

    4
    « Usual Best Western standards, with very helpful staff. »

    Rooms we great, (Tea and Coffee in the room) Bed was huge, bathrooms are a bit fine but a bit small, so only one at a time. Nice walk to the centre, down hill so I recommend the Metro to get back. (Botanique is just a short walk away).

    4
    « An okey hotel »

    It was an okey stay, the staff was friendly and helpful and the location is in the centre of Brussels close the the main square and to the european parliment and the embassies. The street outside though has got 2 tram lines running past and trams are not exactly quiest, so if you got a room facing the front be prepared for the noise.

    5
    « 2 nights »

    Top class hotel. Very clean and tidy. Stayed on the 6th floor and it was very quiet. Staff were very helpful and friendly. About a 15 minute walk from the grand place. Would highly recommend. The walk back is up hill though ;-)

  • 4
    « Great place ,,,,, great staff »

    The lobby area is spacious with sitting areas however the public restroom is on the lover level accessible via steps. The elevator was a bit small. The room was a queen bed with a couch bed. The beds were comfortable and the in room access to power, lighting were all good. The front desk staff was more than helpful. The red haired manager was VERY accommodating to my family. The breakfast was more than a spread of options... I looked fwd to breakfast on day 2! WiFi service could use an upgrade ... it was a bit weak. Taxi services was called upon request. The location of the hotel does not get any better. The train station is a short 5 min walk. The city center walk is a 12-15 min walk... with options of great views and parks along the way.

    5
    « Loved the Hotel - Good for Stop Over »

    We had excellent experience with the lady on the front desk - she was extra helpful. I fell in love with the city starting with my interaction with the Hotel Staff. We had a standard room which was fine for the two of us and a night stay - I stayed at Novotel on my way back and highly regretted it... This property is very nicely managed, loved the recommendation on food / Breakfast.

    5
    « Last minute booking saved my life! »

    The friendliest staff I met in Brussels. They accommodated my last minute booking. The hotel is newly renovated and the room is gorgeous and super comfortable. I will return again and again should I have to travel back to Brussels.

    5
    « Great Hospitality and the Friendliest Staff »

    My friend and I had a quick stop in Brussels for a music festival. We had a standard room which was fine for the two of us and for only 2 nights. What stood out was the outstanding professionalism, dedication and helpfulness of the staff. Truly made our experience comfortable and enjoyable despite the amount of questions we were asking. We even missed check out by an hour and they didn't mind. Thanks for the great hospitality Best Western Royal Centre.

    5
    « Excellent experience »

    I had an excellent experience. The hotel staff was extraordinarily helpful -- helping me navigate mailing a package through DHL. I arrived at 10 a.m. and was able to check in. It's conveniently located and reasonably priced.

    3
    « Ok if discounted, but there are better hotels in Brussels for the money »

    At $45 per night through Hotwire, this place was very good value, but I wouldn't want to pay full price here. Early check in wasn't possible, ,my first assigned room was in an area cited to have a morning noise problem, so I requested an alternative, which was a tiny, unrenovated single on the top floor. There was nothing bad about it, though it was short of outlets, It just was barely three star standard. Location is on the edge of convenient walkability from the Center and you will have to walk a bit to find an alternative to the anemic breakfast buffet, which I passed upon inspection. Main thing is that there are much better hotels in Brussels--but it's not a disaster if you end up with this place on Hotwire.

    5
    « Nice hotel. »

    We have just returned from a short stay in Brussels. Our room was amazing. My husband booked a double room and we ended up in a suite so must have been upgraded. Hotel was very quiet. Staff very helpful. Breakfast good with a great choice of food. Would definitely return.

    5
    « Very good hotel »

    Nice, medium size hotel in the centre of Brussels, very well communication with rest of the city, excellent very helpful, personnel, good hotel for a business trip and sightseeing, fast wi-fi, summing up I can fully recommend this hotel

    4
    « Convenient Hotel Location »

    Small hotel conveniently placed to downtown. Great chocolate shop (Mary's) a few blocks away. Staff were friendly and helpful with recommendations. Rooms are clean and appropriately furnished. Internet service good for surfing web but slightly challenging for voice over IP. Breakfast is extra but includes many hot items.

    4
    « Peaceful & Convenient stay at Brussels.. »

    Well behaved smiling stuffs with modest room facilities. You get decent breakfast. Just 700 meters away from City Center, this place is majorly populated with corporate office which keeps this place happening. After during the evening, this place becomes really quite. Overall I liked this hotel especially comfortable beds, lots of cushions & extremely friendly stuffs.

  • 4
    « Great location and good value »

    We stayed 2 nights in a standard room on a short city break. The first impressions of the hotel were good, within a 5 minute walk of Botanique metro station and a tram stop virtually outside the hotel. Check in was fast and reception staff were welcoming and friendly. Our room was located on the third floor, and although small at first glance, it was perfect for a city break. The room appeared newly refurbished featuring modern furnishings with a set colour scheme throughout. The room also featured a television consisting of numerous international channels. The bathroom was very small yet functional however no amenities were provided. We selected a room only package and so did not try the breakfast, however given the hotel's location, just a 10 minute walk or short tram ride plus walk from Grand Place and other major attractions; numerous cafes and restaurants provided a cheap alternative.

    5
    « My favorit »

    A small and nice hotel close but not too close to city centre. Easy and short way to walk from nearest tube station. Friendly and family-like personel. Now after renovation the rooms are even better. Little bit like scandinavian style in furniture. No noise at nights.

    5
    « Exceptional .. again ... »

    My first time in Brussels & my first time at this hotel . I think it wont be the last. It is undergoing a refurbishment @ the moment & the room I had was amazing , so modern & fresh. The staff were very imformative & very helpful . the room was spotlessly clean & very comfortable , excellent large bathroom & an amazing shower. Breakfast although continental .. was excellent

    2
    « Nice placement, kind of iffy hotel »

    The staff were very polite at check in. The hotel it self was kind of below average, whereas the renovations on the top floors were very disturbing. It looked nice though, beside the fact that i found a bug in our restroom the last night!(the ones that only come when there is leakage and/or moisture) There was also a very useless lamp in our room that couldn't be plugged in, nor did it have a bulb. The movement sensor lights in the room were also VERY annoying as they sometimes kept me up at night when they turned on and off when i moved my legs. The breakfast buffet was small but efficient. Somehow the bacon always seemed to be finished when i came down for breakfast. Compared to price (it was very low) i got what i bargained for.

    3
    « Getting better »

    I've been coming to this hotel quite regularly, on and off for a year or so now and I can honestly say they are improving their facilities. Some of the bedrooms have been updated and they appear to be finishing the refurbishment as I write this review. I've had rooms on different floors and the one you do not want is the one on the first floor above the breakfast area and kitchen! Unless you get up at O' Cock Sparrow anyway! My bug bear has always been their awful breakfast, but they seem to be reviewing what they are offering, and for the first time I got warm rolls and croissants!!! So, if you're looking for a decent 3.5 star hotel without too many frills at a decent price and located quite centrally then this us the place for you.

    5
    « Business stop over »

    Picked because I have had consistently good service with Best Western. Stayed only one night, arrived very late and left early, excellent breakfast 06:30. Very helpful staff. Rooms clean and bathroom immaculate. Coffee/tea minibar in room so great for a late arrival.

    2
    « Average and not friendly »

    I came for a short trip to Brussels (1 night) and required a centrally located hotel. This one is but nothing else. The check-in time is far too late for a business hotel : 15.00 and the check-out too early. We only pay for the night and surely not 24 hours. Quite unfair. And the staff was not ready to discuss anything. The buffet breakfast is average. Nothing made on order, not even the eggs that are hence over cooked and dry. The rooms are not very sound proofed : I could hear neighbours chatting in the corridor late night and early morning. Last but not least, I requested a double bed and got twins. Not so customer friendly overall.

    5
    « Excellent Hotel »

    Excellent Hotel. Large rooms. Tea/Coffee making facilities. Short walk from central and north stations, also easy walk to main areas of the city. Usual continental breakfast, but fresh pastries. Wifi included. Would defiantly recommend.

    4
    « Short stay »

    I stayed two nights in this hotel Entrance nice with a warm welcome by two people, Two small elevators available to go up, room on 5th floor, just complete re done, Nice bed large with a perfect matras, A lot of different choice on the TV, Dutch English France but also Asian and other channels, Breakfast correct, watch the time sometimes a little crowded, but i managed both mornings, Rooms are also complete re done, bath a little small but very clean, Cleaning ladies in morning nice, and because me in the room in the day the ask politely if they could pass for cleaning, In all a good hotel for me, I would recommend, especially a room on the 5th floor, even on the roadside no problems with noise from outside, they good isolated,

    4
    « Conveniently situated hotel with friendly staff »

    Short trip to Brussels to visit friends. Returned to this hotel after an absence of 5 years. The rooms have been upgraded and have a light coloured wood giving a Scandinavian vibe. Very comfortable. Free wifi. Staff helpful and friendly. Good standard of English spoken. Parking available but there may be a charge. Plentiful choice at breakfast - hot options being eggs and sausages. No restaurant but meals available on room service basis - but not used by me so cannot comment on quality. Hotel ideally situated for Grand Place (12 minute walk) and Brussels' four major art galleries (15 minute walk or 5 minutes on tram number 92 or 93 which pass in front of hotel. Pay the driver. Double room with breakfast cost 93 Euros - roughly £73 for a good value for quality hotel and its location. .

  • 5
    « Top value and great location »

    A five star rating because the hotel has been remodelled to excellent comfort and quality and the price we paid was unbeatable. The area is fine, close to the heart of Brussels. We also were lucky night after night to find parking in an adjacent street. As any traveler knows by now, Brussels is a nightmare for parking. The reception staff is friendly and helped us rapidly with a WiFi problem. Before I forget, breakfast was excellent too.

    5
    « Very good stay »

    The hotel is very good located, 5 min walking distance from metro station and 10-15 min walking to the city center. We were checked in by a very friendly, polite and smily lady. Our room was newly refurbished. Very well decorated, spacious and clean. Nice bathroom. The room had everything we needed. We didn't try the breakfast.

    1
    « Never again! »

    A basic tourist hotel that is under reconstruction. This is however, a piece of information you will get only by reading a note in the elevator after having already checked in. While focusing on the reconstructions they have apparently totally forgotten normal maintenance. The room I was provided with was very dark and no desk light was available. In addition the TV set was broken, the shower handle cracked and the soap dispensers empty. But worst of all, - in the morning there was no hot water available. So I had to take an ice cold shower using the cracked shower handle that spread the cold water all around. While they promised to fix the problem as soon as possible, I came back to my room at lunch to take a decent shower. By then they had already close all water supply. The "breakfast buffet" was depressing and in fact the worst I have seen for quite some time.

    2
    « Nice staff but poor hotel »

    I Stayed in this hotel because I had a business meeting in Brussels city centre. All I can say is, if you can choose a hotel in the centre itself do so. The neighbourhood is very intimidating at night and there is no place for an evening meal, and that included the hotel itself. Very dated hotel and basic facilities. Not a pleasant experience

    4
    « Great location! »

    Very Good location, 12 min from the great market and 3 min to Subway- botanique and at a walking distance from other places of intrest. Very clean. Quality wi fi. The personal was very nice. I recomand. Good price.

    5
    « Perfect trip, super price/comfort ratio »

    Super friendly staff (all around the clock) Great Breakfast (hell, that walnut cheese was a stunner) Perfectly located (10 minute walk to Grand Place, Justice Palace, Parc Royale. In case you need to go further, just hop on the Metro at Botanique - right around the corner) Comfy room with clean Bathroom

    5
    « Great position, value for money »

    Stayed over New Year,3 nights,and it was a very enjoyable experience. The staff were very professional and friendly and the hotel is very well maintained throughout. The breakfast was excellent and the breakfast area was lovely. It looks like the hotel has received an extensive refurbishment and the rooms were clean and bright, with all the necessary facilities. I honestly can't fault this hotel, you could pay a lot more and would not get better value for your money.

    4
    « Great location, Amazing staff, Breakfast may be better »

    We have moved to this hotel, because we decided to stay another night in the city and our hotel was already booked for that night and we wanted to stay in the same location, as it is really close to Market Square. The hotel doesn't make a great first impression, but it is clean and the staff is very friendly (we were truly amazed by a receptionist, who in our presence fluently spoke 5 languages). At the reception desk a great surpise was waiting for us, as due to the fact that our standard room was not available, we were upgraded to junior suite, which was amazing. The room was very spacious and clean, with a great big balcony with amazing views. The breakfast was not very good, but it might have been our fault as we came in the last ten minutes. Overall, we really liekd the stay and would recommend this hotel in Brussels.

    4
    « Lovely hotel, ideal location! »

    We came for four nights here just before Christmas. The hotel is lovely, staff are very helpful and the location is easily within walking distance of the main attractions. The rooms are modern and very clean, with great staff. Only small negative is the bath was tiny! I think only a child could fit in and the room itself was quite dark; some more lights are definitely needed. Overall, a fantastic stay, thank you!

    5
    « Near perfect »

    The only disappointment was the iffy wifi in the bedroom, otherwise pretty much faultless. We arrived 3.00 pm Saturday and parked outside. Despite my best efforts could not get the ticket machine to issue anything other than a ticket for 15 minutes free parking, but that did the trick. Parking free on Sundays. Turning left out of the hotel the area turns a bit seedy with nowhere obvious to eat. Turning right down the Rue Royale takes you straight to the newly opened Brasserie de la Presse which despite its teething problems still delivered a perfectly good meal.

  • 5
    « Christmas markets in Brussels »

    My friends and I stayed in this lovely hotel from 3rd December to 6th December 2015 visiting for the Christmas markets. We arrived late at night and the young man on the desk was extremely helpful. Our rooms were a good size,clean and comfortable. The hotel is in a quiet part of the city ...a 10 minute walk to grand plase and the markets . The dining room was small but the breakfast was fine.

    4
    « Comfortable hotel in good location »

    The hotel is only 10 minutes walk from central railway station, on a quiet street which seems to be safe also in the night (our experience - arrival at 00:30). Our room was renovated, clean and comfortable.

    5
    « Great location and comfotable »

    The hotel is located rather close to the city center and also close to many nice restaurants just a parallel street. Walking distance to metro stations as well. Rather silent quarter. Good breakfast and clean bathroom. The receptionist have been very helpful but level of English could be better.

    4
    « Quiet but central »

    I enjoyed staying there, with a very good price/value ratio. Of course the special offer made it much more attractive. Hopefully it happens often, so that I'll be there again. The bed was comfortable, the room is a bit small but it was just the standard room.The bathroom has enough space and a bath tab. The working space is adequate. It is a good place for discovering Brussels while being at walking distance from most of the sightseeing places.

    5
    « Nothing too much trouble »

    This hotel suited me perfectly. Conveniently situated for public transport and all central attractions. The staff were so friendly and helpful - I needed a kettle and extra pillows. Delivered very quickly and willingly. Thank you! Bathroom a little on the small side but clean and comfortable bed. Would stay again and recommend.

    5
    « Visiting Brussels »

    We were really pleased with this hotel - offered late 'booking in' which was necessary as our flight didnt arrive till 22.30. Plenty of breakfast and good variety to choose from. The hotel was quiet and only 10 minutes from Brussels Central station. Near the Palace and easy walk to city centre - would definitely stay here again.

    4
    « Comfortable and quite central. »

    Just stayed in this hotel not far from the city centre. It had all you would expect from this hotel chain and we found it clean and very comfortable. It took around 20 minutes to walk into the city centre and for all that Brussels has to offer.

    5
    « Very comfortable stay and friendly efficient staff »

    We stayed for two nights in the hotel and found it to be very comfortable indeed. The room was large and newly renovated and decorated and the beds were good quality and gave a good nights sleep. The bathroom was modern and everything was very clean. All the staff we met were polite and efficient. It is a fifteen minute walk to the central station and city centre. We did not have breakfast or use any of the other facilities of hotel other than our lovely room. The comfort of our room made our visit to this interesting city even better. A great thank you to the team at the hotel.

    3
    « Nice hotel clean and efficient. »

    I viseted for two days on a business trip. Location is good for the metro and also breakfast hours are extremely good for business people. breakfast is good but not rich. Prices oon the high side for such an hotel , Service in the desk extremly friendly and efficient. Reommended for business people

    3
    « Over nightbstay »

    Clean and comfortable. Nice breakfast. don't pay hotel price carparking there is one close by for 10 euro less per day. They have students working with them but they don't identify themselves as students and this was problematic in that on our stay we had a late check out authorised by someone we thought was staff and found out the next day when we went to check out late that "this was not possible". We were made to feel like this was our fault and given 15 mins to check out. This wouldn't normally have been an issue but we had just run the Brussels Half Marathon and a shower would have been nice!

  • 3
    « Ok »

    The location was convenient, staff was very nice, but the room was super dated and smelled like cigarettes, made me wonder how clean everything was. All in all, I think you could do better for the price and in a comparable location. That is all

    4
    « Good value room and convenient location »

    I got a great deal 54 Euros for one night (so price won me over!) with FREE WIFI. But the location turned out to be quite good as the hotel was very close to Congress Column, Botanical Garden of Brussels and about a 10-15 minute walk to Brussels Central and Place Royale. The room's furnishing was dated as is the interior of the hotel in general (but it's clean, comfortable and at my special offer room rate compensated for that!). I will say the Bathroom could have done with a little more attention but nothing terrible! Overall these are minor issues!

    3
    « good hotel »

    The hotel was centrally located, the staff were helpful and efficient, The room was very comfortable. Only issues were related to the noise (traffic outside the room), the wifi service which was patchy and unreliable, My colleagues had some wifi connectivity, I had none. For a business hotel this is not acceptable

    5
    « Excellent »

    Excellent sized rooms,clean and service was fantastic. Was all you need for a city break and alis very close to the main centre just a short walk away.not 5* but definitely cleaner than some of those I've stayed in!if return to Brussels I would stay in this hotel again

    5
    « Great Hotel, helpfull staff. »

    The hotel was very clean, modern, and easy to find from the train station. We had a great room with a separate seating area and sleeping area with plenty of storage for all of our gear. Our one complaint was that we had two beds pushed together rather than one queen bed, not so great for a couples vacation. We enjoyed the small complimentary breakfast and the small bar. Great location near two train stations, central station is a bit further but an easier walk, the midi station had a long steep hill which would be very difficult with luggage. Short walk to get to city center and the tourist attractions. I strongly recommend this hotel for your holiday.

 

Getting to the hotel ...

All directions
·From: Paris. Follow Brussels Ring, exit 10, then follow Basilique and take exit Centre. At the eighth traffic light turn right to the BEST WESTERN Royal Centre. ·From: Liege. Take exit Centre Bruxelles, then rue de la loi. Follow the tunnel and leave at Botanique. At second traffic light turn left to the BEST WESTERN Royal Centre. ·From: Amsterdam or Antwerp. Follow ring direction Paris-Gent. Exit 10, then follow Basilique and take exit Centre. At the eighth traffic light go right to the BEST WESTERN Royal Centre.