BEST WESTERN PLUS Hotel Gregory Terrace Brisbane,  Brisbane

4.0/5  - based on 167 guest reviews.
397 Gregory Terrace Spring Hill, 4000, Brisbane, Australia - See map
+61 738321769 +61 738322640

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Outdoor parking
    Outdoor parking
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 167 traveler reviews
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Stay at this Brisbane, Queensland motel, located within easy walking distance to the Brunswick Street and Chinatown Malls, Fortitude Valley and Brisbane CBD. Welcome to the BEST WESTERN PLUS Gregory Terrace Brisbane. Guests staying at this Brisbane motel will be close to Roma Street Parklands, Brisbane Transit Centre and Royal National Association (RNA) showgrounds, home to the famous EKKA. A short taxi ride will get you to Southbank Parklands, Brisbane Convention and Exhibition Center, Queensland Performing Arts Complex, the Suncorp stadium and the Treasury Casino. The BEST WESTERN PLUS Gregory Terrace Brisbane features 37 spacious rooms in a hilltop location. All rooms have high-speed wireless Internet access and their own balcony overlooking Victoria Park or views from the Gateway Bridge to the CBD. There are family rooms for larger groups as well as two-bedroom suites and executive suites for corporate travelers. Hotel facilities include a popular on-site restaurant which features a seasonal menu and fresh produce, outdoor swimming pool and beautiful courtyard. The motel also offers free undercover secure parking. Many of our guests return each year for the 4WD and Tinnie & Tackle Show in March, the Camping and Caravan Show in June, the Royal Brisbane Show in August and the numerous trade shows which all take place in the RNA Showgrounds just 500 meters away. The friendly, helpful staff at the BEST WESTERN PLUS Gregory Terrace Brisbane are ready to ensure a memorable stay in Brisbane, Queensland. Make a reservation today!

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Room 1

Guest reviews


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based on 167 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
45
Verygood
 
74
Medium
 
29
Poor
 
11
Horrible
 
8
Business Business 51
Couples Couples 61
Family Family 21
Friends getaway Friends getaway 11
Solo travel Solo travel 20
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN PLUS Gregory Terrace Brisbane,Brisbane
  • 5
    « Great location »

    Great location at an affordable price. Parking bays were a bit tight but couldn't find anything negative about the accommodation. Rooms were large, beds very comfortable. It's an easy walk into the city via the beautiful roma parklands. Breakfast was delicious.

    1
    « Don't Waste Your Money »

    This place is not value for money and is definitely not anywhere near 4 Star, cut that in half. No decor in the room cheap cupboards for like IKEA bathroom dirty both floor tiles and bath inground dirt in the shower and they bath that old almost worn out. Don't go the the restaurant also dirty tables and coffee rubbish, staff inhospitable and not helpful booked via Expedia were to get a room with a view but put a in the back of the hotel asked and got moved. Don't waste your money here

    4
    « Great value for money »

    Stayed here for a night out. Close enough to city, great views of the city. Comfortable room with nice enough decor. Was expecting a lot worse for what i paid, but was pleasantly surprised. Would stay again!

    4
    « Very comfortable »

    This was a great spot for a wedding at Victoria Park Golf Club and with comfortable beds and a very quite room it was good value for money. Check in was fast and efficient and we even had no trouble with an early check in to get ready for a 3pm wedding. The beds were super comfortable with lovely big white towels and good air-conditioning on a very hot day. The room was showing a little wear and tear but nothing major and it may be hard for older people to get in and out of the shower over the bath. The car park was very cramped for our 4wd but no big deal.

    4
    « Great location. Close to city but quiet. »

    We have stayed here twice in the last couple of months and were impressed both times. Both times we took advantage of Groupon deal which included dinner and breakfast. Outstanding value for money. Special commendation to Jeremy who attended us on our recent trip for both dinner and breakfast at the restaurant. He was very pleasant, helpful and obliging and nothing was too much trouble for him. The meals this time were a slight let down. The chips were very good but the rest of the food was just ok. Cappuccino at breakfast however was very good. Reception staff were pleasant. The room was a good size and the bed was reasonably comfortable. General cleanliness of the room was another let down. There was a stray dark hair in the hand basin on arrival and one of the tea spoons had the remnants of what I hope was coffee on it. Under the bed was also quite dirty. Overall we enjoyed our stay and will return. Attention to detail in the cleaning department and restaurant and an "excellent" rating would be warranted.

    2
    « not great »

    This was my second stay at this hotel unfortunately I think it has changed owners or managers as things have deteriorated, outside my room was somebody's clothes piled up on the ground including work boots & underwear & they were there for the 2 nights I was there & weren't moved, the food was terrible I ordered room service & I specifically asked for no of something & I received it in my meal, the first night I ran out of tissues in my room & they weren't replaced & then breakfast I chose to have in the restaurant but was told they had no white bread they run out & then the second morning had to wait 3-5 minutes for white bread to toast as they had run out, overall not a great experience & I think I will look for alternate arrangements from now on whilst in Brisbane for business

    4
    « Great front desk manager »

    My husband and I stayed here in mid-September for two nights. The hotel is a little out of the way, in a quiet area. It is a bit dated but has a lovely pool area. We ate breakfast at the restaurant and found it to be tasty and reasonably priced. The front desk Manager, Lauren, is exceptional. She was welcoming, efficient, and very helpful with local knowledge.

    4
    « Lovely place with exceptional service »

    A little away from the CBD but if you want free parking, clean and quiet rooms with no fuss and warm and friendly people this is your place. Breakfast was lovely - freshly cooked brought to the table with a smile. Love the supply of free newspapers to read too.

    2
    « 4 Star, I don't think so!! »

    Booked online, had reasonable reviews but bitterly disappointed on arrival. Checked straight into room 32 and was greeted by disgusting carpet. Complained to reception and was moved to an equally bad room 18. Carpets were marginally better but the bath being dirty with soap scum on the holder indicates that the housemaids must have been having a bad day as they must have forgotten to clean them. Having just driven all day decided to stay anyway...well it just got worse! Benefit of the doubt, thought we would dine in..food was below average 'pub meal' at best, burnt chicken schnitzel, uncooked in the middle with greasy chips, cooked by they two receptionists no less, unedible, we all left the meal disgusted. Booked to stay for two nights but one was more than enough. $182 - 3 people...hmmm, look around, there is better....

    3
    « Ekka stay »

    This could be a lovely place to stay, but is long overdue for an update, but an easy walk to the Ekka, but an uphill climb back! The room was clean, but the floors were stained both tile and carpet, the bed was comfy, pillows lumpy and the outdoor balcony has no privacy from the next-door balcony. The staff was very good, happy and helpful, except for the cranky cleaner.

  • 5
    « Glynn N »

    Absolutely great service room amazing everything you need well thought out room layout large and big TV surround sound could not get a better room to watch football grand finals and excellent location close to CBD lovely restaurant good prices and very affordable breakfast in room or restaurant and free undercover parking the management should be highly commended on the spotless room highly recommend will be staying there when in Brisbane

    4
    « Pleasant, comfortable hotel »

    A one-night stay was quite a pleasant experience. The location is on the fringe of the Brisbane CBD and was chosen to avoid heavy traffic and getting lost navigating into and out of the CBD. It is only a 15 to 20 minute walk from the hotel to the CBD. Room was nicely decorated, and there was free car parking and free internet access.

    4
    « Good handy Hotel to central Brisbane »

    This Hotel is close to the action in Brisbane. There is undercover parking, a swimming pool, restaurant with outside eating area, some undercover. Rooms are spacious if a little dated but everything that you would need. A balcony either overlooking the city or the pool. Bus stop at the door and free dial taxi phone. Lift acess. Staff are pleasant and obliging

    4
    « City getaway »

    Clean and spacious room, comfortable bed. Friendly and helpful staff. We booked this thru Groupon so dinner and breakfast was included and the food was great. Also free parking and wifi. The location is a bit far from the shops/ CBD but the bus stops right in front of the hotel.

    4
    « Decent motel to stay for business. »

    I stayed at this motel a week ago to the night. Very friendly staff, really good sized room and a great location. Everything is clean and as you would expect. I had dinner there which wasn't bad, but stupidly over priced for what you get. Would stay again.

    3
    « Average performance »

    While this hotel is in a great position in Brisbane City, it lets itself down with lacklustre staff and adequate room cleanliness. The waitress at the restaurant at night was lovely and I think the other staff could learn something from her.

    4
    « Overnight for the Ekka »

    Overall a good place to stay especially if you are there for the Ekka! It is in walking distance. We arrived and were checked straight in to our room around 11:30am which was wonderful by a cheerful receptionist. After dropping our bags we headed straight to the Ekka and didn't come back until 8:30-8:45pm. A nice enough room for an overnight stay. Only negatives were some hair in the shower and that you could hear noise through a locked connecting door to another hotel room - you could hear talking. This would not be good if neighbours were noisy and prone to staying up late. Fortunately for us the neighbours were our family so that was ok. The paint in the bathroom was a little worn and marked up around the edges - which would be age appropriate. Comfortable bed and clean linen. A little balcony with chair and table provided. The air conditioner was an individual unit for the room. The Best Western has a nice looking pool and an outside area with lots of seating which is well presented and has a nice atmosphere for a drink or a meal from their restaurant. They had heaters at the under cover tables. Overall I had a restful sleep which is exactly what you want before the long drive home. Checking out was easy!

    4
    « Great Location & Free Parking »

    Easy check in and out, the room was ready before the standard check in time. Convenient location for car use and walking. The staff was very helpful in giving information and guidance. The restaurant food was of a high standard and good value for money. Wifi was fast and unlimited download. The decor is starting to show its age and comparatively it's no longer value for money.

    4
    « Clean and comfortable »

    Booked in late and pre paid with Expedia. Room was clean, a fairly standard 4 star type that always need a bit of renovating. Restaurant was closed on arrival but the ambience looked great so would definitely try to get there earlier on another visit.

    2
    « Nothing nearby - worst WiFi »

    Stayed here 3 nights in July 2016. Room number 24. Nice view to the city. From the airport it was about 40-50 dollars. The hotel is near nothing interesting. It was a good 30min walk to downtown Brisbane. A few bad hills on the way as well. The room was clean, bed was big but bathtub was really small. Did not fit into it at all. The washing machine is in the basement and out of the 4 machines they had only one was working. When the elevator door closes in the basement, you need to take the stairs up, because there is no elevator button in the basement so you can only go in but not get out with the elevator. Nice touch. The WiFi in the room was next to nothing. It only worked on a 30cm area on our bed for a while with really bad connection. Better to think there is no internet in the room. Only in the lobby and restaurant. The restaurant was very plain. There was a tv that on all the time so people watched Volcano starring Tommy Lee Jones while eating a stake. Romantic. The food was ok. A bit over priced and the selection is really simple. There was one turkey club sandwich that was pure awesomeness and the flat white coffee was really good. One star for that alone. The staff was nice. Price /night was too much. Should have been like 50-60 dollars but it was over 80 dollars.

  • 3
    « Not refurbished »

    The room was sold as a refurbished but the only thing was a larger TV the bath room was moldy around the bath/ shower area. Don't buy breakfast there it's a rip off $18.50 for continental breakfast go to a cafe you can get a hot breakfast for that !!!!!!!

    4
    « Great place to stay. »

    Right in the city but very quiet and lovely place to stay good food good staff good wife. And good value. The property name tells you where it is. Park down the side street in front of the garage and walk up to reception.

    5
    « Great hotel and value for money »

    City views, robe in room, large room, large bathroom, comfortable bed and stay. Friendly staff always willing to help and go out of their way and all at a fantastic price! Better than the big chain hotels! Will be back.

    4
    « so convenient »

    The hotel and staff are lovely. The hotel is so central to where ever you want to go, be it to the city centre or take off to the coasts. We had a lovely balcony from which we could see the city centre and the lovely homes around the streets; just loved spending breakfast time there, so relaxing. Am looking forward to going back again some time.

    5
    « Value for Money »

    The staff were very professional and helpful and the amenities were great - location was exactly what we wanted and the price was reasonable. We would use the hotel again and would recommend it to friends and family.

    5
    « Great stay in Brisbane city »

    A hotel is a hotel is a hotel. If all other things are equal, it's usually the staff who make the difference. That was the case on my recent stay (thanks, Estelle). Great experience, and I won't hesitate to book in there when I'm next staying in Brisbane. (And the hill the hotel sits on was perfect for my morning running).

    4
    « Nice Hotel in Great Location »

    Only stayed one night to go to the footy at Suncorp Stadium. For which this Hotel was in a great location. Room was nice and tidy with all the amenities expected. Free undercover parking is an extra bonus so close to the city.

    5
    « Very nice hotel, Excellent Staff! »

    I'm not exactly sure why I originally chose this hotel. It's not extremely close to the airport or the train, it's not immediately surrounded by bars or restaurants, but I'm so glad I did! The bed was great, the wine was cold and the shower was hot but the real deal sealer for me was the staff! They were phenomenal! The girl at the front desk was so kind to me when I arrived, I know I must have looked a raggedy mess when I waked in, but she treated me so well, offered to send flowers up to my room, and really made me feel so welcome! I had a package sent to the hotel and as soon as I said my name, she knew who I was and where my package was! The gentleman who was there when I came back downstairs was so thorough in showing me where to go find food, which streets to walk on if I wanted the fastest or least hilly walk, and exactly what I wanted for my one night in Brisbane. The moral of the story is, I would have had a bed and a shower anywhere I went, but I am so glad THIS is where I picked. Superb service! Thank you ;)

    4
    « Great option at the prices available »

    I stayed here for 3 days recently and will be happy to return the next time I am working in Brisbane. I was working at night and sleeping during the day and found the room to be very quiet meaning I had no problem with noise. The staff were very helpful and the restaurant is convenient as it is a bit of a walk or short drive to the nearest food outlets. The room was kept very clean and had a nice balcony. Great value stay in comparison to other places in the area.

    4
    « Handy Location »

    Excellent Motel, well located to Brisbane exhibition grounds. Restaurant was good. Secured Parking most appreciated. Friendly Staff. Only minus was Foxtel not working for three days. Took three request to have it fixed, then to be told it could not be fixed till after the weekend.

  • 5
    « Nice spot with a good restaurant »

    Stayed here for 2 nights after overseas flight from LAX. Very helpful front desk and good prices at the restaurant on site. Food was great, well prepared and very quiet location, easy to walk to necessary places. Would recommend to all travelers wishing this area.

    4
    « Value for Money and Good Location »

    I was surprised to find this little beauty still available for the Bronocs Cowboys Game in March 2016. Beauty it was, fresh, vibrant rooms and friendly staff. We walked almost everywhere... If we were staying longer we would have eaten in the restaurant as the food we saw and the menu looked great. BYO alcohol though if you plan to drink whilst away or in the room. Little too expensive to buy from the hotel.

    4
    « Great value »

    The staff at this property were very welcoming and friendly. Very comfortable beds, spotlessly clean rooms and the restaurant was very reasonably priced. It was a nice touch to walk into the room on check-in after a long hot day, and find the air-conditioning switched on.

    3
    « Wheelchair Accessible Room »

    The Wheelchair Accessible room had 1 single bed and a king bed. The room was very small for someone in a large powerchair. It was very clean and had a reasonable sized bathroom with seperate shower chair with railings next to the toilet and in the shower. The balcony wasnt very wide and was inaccessible due to the step up to the balcony. There was a spectacular view of the city from the balcony and the room was very quiet. The free WiFi was intermittant for the 4 days we were there. The restaurant was quite pricey and the food was not all that enticing. Love the free underground parking and closeness to the city and RBW hospital.

    5
    « Friendly Helpful Staff and Well Appointed »

    I was working in Brisbane and looking for a hotel in or near the city. The location of the hotel is great. Easy access to the city and it has free car parking (at no extra cost) which is a real bonus. But the biggest surprise was that the hotel is well appointed and I had a nice little private balcony overlooking the city. The hotel also has a great little cafe where you can sit inside or outside around the pool ... and the staff are very customer focused and really helpful and here are a couple of examples:. I did not arrive until 11pm and even though reception was closed at that time, there was someone there to greet me within seconds of arriving. I managed to hurt my foot while I was there and when I asked for some ice from the kitchen (for my foot) they went over and above, and got me a flexible ice brick that I could wrap around my foot. This made the world of difference and I was able to continue working the next day. This is the level of service you expect from a much higher priced hotel. I also had to stay an extra night and they extended my stay at the rate of my original booking, which was great. All of the appliances worked (usually there is some issue with a tele or air-conditioner) but not in this case. The only thing to note is the room does not have any 'food making' facilities but it does have tea and coffee making facilities and a small mini bar. Overall - If you are looking for somewhere to stay in or near the city, at a reasonable price and want to know you will be looked after. Give this location a go.

    5
    « very comforable beds, and convenient location »

    pleasant staff, great comfort for sleeping and free car parking. This hotel is a great place at the price. The fact I have to write 200 characters is really a pain, as the first two sentences are very accurate for others to understand what I want to say.

    3
    « Handy Location, Wouldn't stay again though »

    The location was good, handy to Spring Hill and Brisbane City, easy parking, rooms were adequate, however until they put fly screens on the sliding balcony doors I wouldn't stay again, I like fresh air when I sleep, but there were no screens on the doors and loads of bats flying into the trees right beside the balcony, this meant I could not leave the doors open and had to be locked up all night with the air con on, yuk. The owners/managers would save a lot of money on power bills if they put screens on the doors because I am sure loads of people, just like me do not want to sleep in a closed up room with air con going, something to consider for management

    5
    « Best Western »

    Excellent experience. The room was very good and the staff could not do enough for you very friendly. Location was perfect. Taxi pick up out front of Best Western and travel to Suncorp Stadium at in about 15 minutes.

    5
    « Could say nothing bad about here. Absolutely wonderful stay »

    The hotel has it's own free parking. There was a person that commented that it was hard to get into the garage. It is not hard, it just involves getting out of the vehicle and using your legs to walk to the key pad. Not exactly hard work for free underground parking! There was also free wifi throughout the whole establishment. There is a small pool and outside and inside eating area. I ate here a couple of times and the food was pleasant. The room was immaculate and my entire trip was undisturbed and perfectly quiet! Also a nice balcony to sit on. The thing that makes this place so much better than others is the staff. They are all amazing. Not forced and polite, just genuinely helpful and can't do enough to help. Always a friendly word on a morning and even when busy, apologised for being a bit pushed and were lovely about everything. I will 100 percent stay again if in Brisbane as the whole thing was a total pleasure. Also they have a little coffee shop and do a gorgeous latte on a morning. As well as the car park they have a laundry, so if you are an on the road traveller like myself, you can wash, dry and do clothes. Really excellent little gem. I also found walking into the city didn't take long. About 20 mins if that.

    3
    « Not like the photos »

    The establishments photos make this place look all new and modern. Our room was not. The room we had tried to look updated but not the sleek look showed in the photos. However it was clean, spacious, and fine for the one night we were there. Our shower was in the bathtub which had a high side to step over. Bathroom was large, but sink counter area small. You almost had to get off the toilet to get your toilet paper. We didn't want to go out in traffic again so we ate dinner at the restaurant. There were 3 other tables seated when we arrived and it was later in the evening. Our meals were slow to come out of the kitchen. Our waitress said it was due to a table of 6 that ordered before us. We also ended up eating breakfast there out of convenience. Neither meal was bad, just not anything to write about. It was nice that parking was available under the building, but was a bit hard to access and limited spaces. Our stay there was fine, but if ever back in Brisbane we'd stay elsewhere.

  • 3
    « good location, medioce hotel »

    room not ready when we checked in, Wi Fi lousy and management inflexible room OK locaion good and free parking but would not let us leave our car in the parking for a few hours as we explored Brisbane

    4
    « Perfect for one night »

    I had a one night stay here before an early flight out of Brisbane. It was great for that purpose. Free wifi, bar and restaurant in site, helpful staff, very quiet. All I needed before heading home. I didn't have a car but believe there is free parking and a good local bus service.

    4
    « A great place to stop for the night »

    A clean and tidy room which is quite central to everything, but away from the hustle and bustle. There is underground, secure parking and a restaurant on site. The food was quite simple, but tasty. The staff are friendly and helpful.

    4
    « A great spot for a near-city stay »

    The refurbished rooms are very comfortable and some have a balcony with city views. Service is very good, staff are helpful when needed and the restaurant provides a good quality menu. Free parking and in-room wifi are a great bonus.

    4
    « Very good location and comfort »

    While a little difficult to access the motel is good value, room size is much better than most, bed is very comfortable, restaurant on the premises is a real bonus and each room has a great view over the city.

    4
    « An older hotel but excellent none the less »

    I stayed at this hotel for two weeks in February. The hotel is older but very well maintained and updated. The only negative point is the awkwardness of opening the garage door from inside your vehicle. It is difficult to get to the door control panel. This small issue does not detract from the overall quality of this hotel. The staff are outstanding and every one I dealt with was professional and dedicated. The front desk staff (Paula and Estelle) that I dealt with consistently ensured that I my stay was a good one and that I was satisfied with the hotel. I highly recommend this hotel based on the highest standard of service provided by the staff and the overall value for the price. Jeremy Watts

    4
    « gregory terrace »

    This hotel has a great pool, Pool is facing west so loads of sunshine all afternoon. The staff are easy going, very relaxed,there is a great view, and its close to the city but a car is good option here. Underground car parking is free.

    2
    « Poor -Average »

    The hotel is very old and on a main road, on arrival it appears very different to pictures portrayed on the website and booking sites. The restaurant is pretty bleak and the breakfast was of quite a poor standard. The eggs were under cooked and greasy whilst flies gathered on the fruit laid out for the buffet breakfast. There was blood on one of the towels in the bathroom. Not great value when you consider what is available else where in Brisbane. The swimming pool had the cleaning devise and hose left in for the entire of our stay.

    3
    « Beds need replacing »

    Motel was ok. Good location if you have a car. Queen size bed was broken on one side and sagged. My partner now has a really bad back. We sat on the single bed in the room and the wheel fell off. It has obviously fallen off before because there was tape inside the wheel that had kept it on. For two days the cleaners didn't replace the bath mats or the tea/coffee/sugar. Had to ring and ask to this to be replaced.

    4
    « Business trip to Brisbane »

    Great Hotel. Very friendly helpful staff who presented a smiling and happy. Nothing was to much trouble. Was upgraded to a suite on my third night. Very nice. Reasonably quiet and off street parking. Close to shopping, freeways etc.

  • 4
    « Comfort, Convenience and Value for Money »

    This Hotel offers a quiet and convenient base for my visits to Brisbane. The staff are friendly and professional and can not do enough to help you. This Hotel delivers comfort and service value levels often not seen in hotels charging 50 to 100% more.

    5
    « Great stay »

    We had a little problem in the beginning as we couldn't check in the first night. We arrived late and couldn't get in to the Hotel as nobody was there to open us. So we had to look for another place. When we finally were able to check in the next day we both were really upset. The Lady who checked us in was very friendly and professional. Even though I had to pay for my stay in advance they payed me back for the first night and we had free dinner and breakfast the next day. The room was nice and had everything you need. The view was just amazing. As the Hotel is on a hill we had a great view of the Brisbane Skyline. I would definitely stay there again if I should ever be back in Brisbane.

    5
    « Well located with free parking »

    We stayed here for one night. The hotel is very well located, within walking distance of the Brisbane CBD and Southbank. The room was modern and clean. We had a balcony with a fantastic view of the skyline of Brisbane as the hotel is on top of a hill. The main reason we chose this hotel over other options available was that it had free parking.

    5
    « POsitve experience »

    A well positioned hotel with excellent service and value for money. It was easy to book and I was very pleased with the quality of the room. The bed was very comfortable and room spacious . It was no problem to park and it didn't cost any extra

    5
    « Great place »

    A really comfortable bed, bathroom shower head force was excellent and good food in cafe. The staff were friendly and helpful. Very well located close to Brisbane CBD with secure underground parking. I would definitely stay again and highly recommend it.

    3
    « Not The Best Location, but clean and comfortable »

    Stayed here for three nights while visiting Brisbane. The location is average as it was not in the best walking distance to any train stations, although there was a bus right outside, it only came every hour and the last one to Gregory terrace was at 6pm. The hotel room was very nice, however could use an update to key cards instead of actual keys, as the room servicer forgot to lock our doors one of the days and although it seems to be in a safe area, it still put our items at risk of being stolen. The servicer also forgot to provide us with new towels and toiletries, and did not remove the old ones. Staff were friendly, service was good, but it is not in convenient location to the Brisbane CBD.

    3
    « Clean & comfortable »

    I've stayed here twice now on business. The hotel is pretty average but it's clean & comfortable & has everything you need for a basic stay. The first time I stayed here I got a lower level room (number 5 i think) which had a fantastic view of the city. The second time I was on ground level (room 18) & that room wasn't as nice as it just looked out onto the courtyard. I've also eaten at the restaurant for breakfast which is pretty average but good to get your day started before work.

    5
    « Friendly, comfortable and convenient »

    I have used this motel several times during the past 3 years. I have always found it to be clean, comfortable and well appointed. The staff are always very friendly and helpful. It is conveniently located to the CBD and restaurant areas. The motel has a very good restaurant available for breakfast , lunch and dinner. Some rooms have nice views of Brisbane CBD high rises.

    5
    « great motel »

    this was a lovely motel with lovely helpful staff the rooms were nice and clean and the food was lovely always helpful to get you where you wanted to go even walked out to the bus stop to show us how the time table works ...just lovely would recommend this motel

    4
    « City edge quality and comfort »

    Although the entrance is a little difficult for motorists the first time, it's certainly worth the effort. Secure parking, friendly welcome, in-house cafe and bar (very reasonable prices) and a decent sized room are the initial good points. Then we have the great towels (why can't all hotels have towels like these?), the voluminous storage in bathroom and bedroom, and the superbly comfortable bed. The location suits me: one can leave without going into the CBD. If not driving, public transport is at the door. One of its attractions is that it is on the edge of the CBD: quieter, cheaper than those right in town. Of course there are minor niggles: the bedside lighting is inappropriate for reading in bed; I was disappointed that the receptionist could not direct me to the nearest newsagent. I am surprised at the adverse comments by others about the reception area: it is adequate for the purpose, and this is not a high-priced luxury hotel. Highly recommended for a near-city stopover or extended stay.

  • 5
    « Local gem »

    Located on the city edge with easy access to key services and quick access to motorways. Good sized rooms, well maintained, excellent food and attention to detail. Opposite the aquatic centre, good walking paths, restaurants with in easy distance, hospitals close by. Quiet neighbourhood, tranquil pool area with a tropical theme.

    3
    « Average stay for 1night stop over »

    Thanks to the man on reception who helped me find a place to go to find an adaptor plug. I found one at BigW for 8dollars like you said. Hotel itself is average and clean. Reception area not what you would expect in a hotel.

    4
    « Pleasant room, city view, good restaurant »

    The room was good sized and nicely decorated. The bathroom was close to luxurious and had a night light which is a nice touch. The lobby and hallways aren't up to the level of the room. Free underground secure parking. Only instant coffee (Aussies call it "soluble coffee) This hotel is easy to get TO but then confusing to get INTO. It is on a boulevard so you can turn left into it but not right. You have to turn left before you get to the hotel and if you wait to get to the sign you will have to go several blocks to get back to the garage. There are two parking places in front of the garage door for check-in. Park there and walk up the stairs to register. We had a dinner and a breakfast at the restaurant in the hotel. The dinner was fine and the breakfast was excellent. Possibly the best omelette I have ever had.

    3
    « Not recommended. »

    Air con was noisy, staff not interested. Was advised that breakfast was cooked but reception staff insisted that it was continental only. Room was okay, other than the noisy air con. Would not recommend.

    3
    « Walk through »

    Shared a downstairs apartment with a colleague. The layout of the room is terrible. You have to walk through the one room to get to the shared bathroom. place is clean and there is a small veranda area one can use. it was below road level so there are no views. the breakfast (extra) was sufficient with friendly staff to help. Off street parking available.

    4
    « Company Christmas party »

    Had a company Christmas party here. All staff was warm and friendly with a great service and excellent food as well. Car parking was provided, the venue was big enough for about 25 people, also they have huge outside area at terrace. Highly recommend.

    3
    « Fine, clean, convenient budget hotel, but be aware internet constantly drops out »

    I stayed here twice while in Brisbane. It's a fine hotel if you are on a budget. The air conditioning works well (very important for me), and the rooms are clean and adequately large (I had the "queen room deluxe" both times). There's also free parking in an underground garage. The only problem is the wifi -- it was intermittent and very difficult to use. I'd get on the internet and then it would just hang after a few minutes, so it was near-impossible to get any work done on the internet. I ended up using the wifi in the lobby and outside on the patio, which worked much better -- and I noticed several other guests doing the same. The hotel is up a fairly steep hill from Chinatown and shopping; not a bad walk but not super easy either.

    5
    « great room, great view »

    the location was very easy to find by car and very close (walking distance) to the showgrounds and the tivoli. the lady at reception was very friendly and check-in was very easy. the room itself was very nicely renovated. the airconditioner was cold and clean. the room had a balcony which offered a beautiful view of the city at night. the wifi was fast and reliable. the bathroom offered plenty of convenient amenities, and was very clean. hotel showers are always a bit dicey but this was nothing too bad. my only other complaint is that the lightbulbs were very dim and at night it was hard to get the room bright enough to be comfortable. i will definitely be staying here again.

    4
    « Loved the room »

    Stayed here for one night before flying out of Brisbane. For me the room was perfect, not huge but well designed, very comfortable, with good selection of toiletries available, had everything I needed available. Nice view of Story Bridge and the city and opposite a lovely park. Only negative for me was that it is a little way out of the city centre. Had a fair walk down to Queen Street and South Bank (around 30 mins) for dinner and found no public transport pack to Spring Hill after 5pm.

    5
    « Comfortable »

    Good place to stay, Staff friendly and amenities exactly what I need. Rooms were clean and tidy . Wi Fi good The accommodation was wiithin an acceptable price range. View over the city from the room quite good.

  • 1
    « Dirty, mould ridden, shabby little motel style 'hotel'.NOT a 4 star »

    Dirty, mould ridden, shabby little motel style 'hotel' not downtown as claimed by Priceline.Photos belie just how shabby it really is. The pool was very small and dirty, full of bugs and leaves with a large, sharp device in the middle.No security at night, God- forbid that you need anything at night....closed! This motel has somehow scammed their way into a 4 star rating, it is anything but! when I tried to talk to them about the room they said that Australian star ratings are different than North American- I stayed at many other 4 stars in Australia, all were as I would expect.

    4
    « Very Good value in good location »

    Handily located on the "green edge" of Spring Hill, this pleasant hotel offers clean comfortable rooms, peace and quiet, good undercover parking with friendly, helpful staff. You can easily access the city or the range of facilities in Spring Hill or just enjoy good value in the hotel. Very good value indeed.

    5
    « Great Motel »

    Very friendly,comfortable and convenient place to stay near inner city Brisbane without being in a high rise in inner city Brisbane. Undercover secure free parking. Excellent menu. Great views from the balcony. Extraordinary to find this friendly quiet place so close to city.

    5
    « Fantastic Service and value for money »

    Within walking distance to the showgrounds. Fantastic customer service from booking to check out - nothing was a problem for the friendly staff. The room was clean and modern with super soft bed and pillows. They accommodated us for everything from an early check in to undercover free parking for a high vehicle.

    5
    « Very pleasant, lovely cafe restaurant »

    We flew into Brisbane for business reasons and spent a night out with family. We used public transport and taxis to get around. Upon arriving in Brisbane we caught the air train ($37 x 2 tickets, one way) to Roma Street station, then taxi ($12) to our hotel. Total $49 - a taxi from the airport would have cost $50! Oh well, lesson learned. Pleasantly surprised to find the cafe at Best Western open for some much-needed coffee and afternoon tea at 4:30pm. Good start. The cafe has both indoor & outdoor eating areas, very nice alfresco dining pool-side. Tick another box. Check-in was straight-forward, no waiting. Our room was clean & cool. The bed was lovely and comfy with a good bed topper. Bathroom had adequate supply of soap, shower gel, shampoo/conditioner and, my favourite, eye make-up remover towelettes! Brownie points ?? The Best Western is about 2.5km from Roma St train station so short cab ride. It is just over 6km to Norman Hotel where we met the family for dinner, another short cab ride. It's also 2.5km to Newstead where we had business, a short cab ride. Location-wise the Best Western was central to everything we needed and taxis arrived almost immediately at every call. Breakfast was a great deal. There is the traditional sit-down type breakfast or there is Brekky-on-the-go deal for $12 each. Terrific value- panini with bacon, egg, tomato, lettuce & cheese and coffee and a bottle of water. All up the Best Western Plus on Gregory Terrace, Spring Hill was well-priced, well located and well-serviced. We would definitely stay there again.

    5
    « Couldn't ask for more »

    From our initial booking over the phone till we left we couldn't have asked for better service. The staff were so lovely and nothing was too much trouble for them. I checked in before my husband and the girl helped the kids and I to our room, assisting me with our vast amount of bags. The waitress was so chirpy and the food was really really good, we went back for dinner after eating breakfast in the restaurant and at first we were worried as there appeared to be a different chef on but we were presently surprised as dinner was awesome too. The room we had overlooked the pool and was rather large with everything we needed. We had a great stay and have recommended this place to our friends

    5
    « Location, Location, Location to Brisbane Hospital »

    This motel is within easy walking distance to the Brisbane Hospital. The staff could not have been more helpful or obliging. We extended our stay twice and there was never a problem. The rooms where clean and we had a lovely view over the city skyline. The restaurant was also very nice.

    5
    « Peaceful and close to City. »

    Great location. Near City yet quiet. Good views of Story Bridge and City lights or parkland views. Favourite features: Spacious rooms, Large tv's, Coffee plunger in room, King bed. Good bathroom and Free onsite parking.

    4
    « Great neat hotel close to town »

    Booked this one at short notice, was clean and tidy and convenient for the valley and a twenty minute walk to the city. Polite staff, clean relatively spacious room would stay again as two nights at the weekend was less than $200 total.

 

Getting to the hotel ...

All directions
·From: All directions. The BEST WESTERN PLUS Gregory Terrace Brisbane is situated three minutes drive from Brisbane CBD atop beautiful Spring Hill on the corner of Hill Street and Gregory Terrace. Only 15 minutes from Brisbane Airport.