Best Western Brady Inn

Room dark. Sink drains slowly. Good shower. Smoking station next to air intake of a/c. Ironing board would not stay up and has big stain on it. Looks like blood but not sure. Telephone to call lobby did not work. TV sensor knocked behind dresser unit. Took staff to look at and call for help to find sensor issue. Truck with refrigeration unit in parking lot by rooms. Listened to it all night. Breakfast typical. Staff friendly.

Check in #1 Clerk (didn't get her name) was giggly with maintenance man but rude & not welcoming to me. Figured she had a long day. But when we got to our room it was extremely hot. We adjusted the temp and left. We returned to our room later in the night and it was at 80 degrees. Tried to use the room phone to contact front desk but no dial tone. Followed the cord to the phone outlet and it was just in a hole covered by a telephone jack. Husband went to front office to consult with front desk #2 associate (“Sylvia”), and she was mean as well. She yelled at my husband that she would go check out room's A/C herself. Moments later she entered our room negatively with attitude and proclaiming she wasn't an A/C technician. Then why suggest even coming to our room? She argued with my husband as he asked for a refund and left abruptly. Later she returned to our room to let us know that she called her Manager and the Manager said she was not going to refund our money. There was no need for such hostility. We had toddlers with us and just wanted help with the A/C. We even offered to switch rooms to one with a working A/C. We decided to stay the night since we weren't getting a refund and try for the best by showering to cool off. The water wouldn't turn on. This is the worst customer service I've ever seen. Staff here is rude the moment you walk in before you even try to check in. Plus nothing works. Don't stay here! They don't care about your stay, treat you as a nuisance, and much worse if you have children they don't care they will still speak to you negatively in front of them.

They need to throw away the bedding and pillows and start new. They were dingy. Also there was someone else nasty can of food in fridge. So I didn't even use It. It was ok for the price I suppose but start over w the bedding please.

Room had stuff splattered on the wall and mold on the shower curtain. The impression is that not alot of attention is paid to cleanliness. The door was very difficult to close. Bed was not too bad and the towels were decent.

Spooky first impression. Rolled in late just needing a bed for the night, and wound up here after not being able to find the other hotel we wanted. Conducted the check in from outside through some what I assume was bulletproof glass---had second thoughts, but was too tired to drive on. Room was dated, but fine. Parking lot was totally safe as it was lit up like an airport! Did not stick around in the morning for breakfast. It was okay for a night.

Highly recommend this hotel. Clean rooms, excellent staff, and very good breakfast selections. Staff was responsive to requests. Convenient location with quick check-in. Direct reservation process online was excellent.

Exceptional hotel. Highly recommend. Staff genuinely friendly and very helpful. Rooms are very clean, bed comfortable with plenty of pillows and walk in shower! Pool onsite is clean. Pet friendly. Plenty of nearby restaurants (they all close early though). If you're stopping in Brady for a night or a week, this is the hotel to book.

I stay here every year when I visit Brady to do a USGS Breeding Bird Survey. The ground floor rooms are easy to access directly from your car. It is not fancy, but bedding is clean, the rooms are lit well enough, spacious, plenty of places to recharge devices, AC works, shower good. If I were to change anything it would be to add an extra light in the shower area. The place attracts a variety of clientele but it seemed that everything quietened down by 10-1030 p.m.

Overall a decent hotel. The room was clean, with no odor. Breakfast was satisfactory. My biggest complaint was the fact we paid full price for our stay with an inoperable pool. I could have stayed across the street for much cheaper but chose Best Western so my family could go swimming.

We arrived after hours and exhausted from a long drive. Arrived to find Dirty bed sheets. Wife slept on the couch and I slept on top of the covers. Needed to get to sleep to hit the road early. After telling the front desk the next morning, I expected the manager to give me a call. He never did. We won't ever stay hear again.

The lobby was very clean and the room was very clean and quite confortable. They also had great continental breakfast. Staff was very pleasant and helpful. The motel was very close to some great resturants.

Room was a bit "dated" in decor, eventhough they have attempted remodel and update. Bed was comfortable, but lacked in pillows, 3 small pillows for a king size bed is not acceptable, paid over $100 on an AARP discount. Expected better.

Comfortable and quiet. Staff was amazing, very friendly and accommodating. No elevator. Bathroom grout was yucky, but otherwise room was clean. The breakfast selection was great…waffles, eggs and sausage, cereals, pastries and breads, yogurts and fruit. Something for everyone.

Every staff person was above and beyond what you would expect at a hotel. Our room was made up fresh every day and very clean. We forgot our pool towels and the maid carried them down to the pool for us.

The staff a the front desk were nice and helpful. The lobby was pleasant and we were hopeful that the room would be too. Sadly, it was not. We found a hairbrush full of hair under the guest chair and used dental floss on the nightstand. This caused us to decide to avoid breakfast. We will not stay there again.

Breakfast was good, rooms clean. Beds and pillows are newer, no problem getting comfortable. Safe area and adequate parking. Check in was smooth even using a 3rd party site for booking. We'd stay here again.

Stayed there in March 2021 Stayed in room 202, outside access to room meaning not an indoor type hotel, used stairs to go up to second floor - I don't know if they had elevators as I did not need it. Stay was nice, it's quiet, room good size, comfortable bed, big TV, I liked that hey had full breakfast, you do not have to have a face mask on in the dining room which I liked, tired of the mask wearing thing, breakfast was good – several options to choose from – see pictures or room and breakfast, nice size dining room, front desk staff was very nice, will definitely recommend for anyone to stay there.

The shower wasn't cleaned after the previous guest, the water out of the sink faucet was barely more than a trickle, the room wasn't dark with the curtains closed, and the breakfast was less than appealing.

we spent two days in Brady while on our way to the coast to meet family. My wife wanted to visit several locations where her ancestors had connections. The motel rate was very reasonable and the staff was very accommodating.

We were on a quick overnight stay. Rooms were very clean. Comfortable bed. Very friendly staff. Parking is very limited on south side of hotel. If you have problems walking very far, you need to mention this to staff.

This place is great, the people are friendly, the room is clean and comfortable, but it's the first place we've ever stayed that didn't have CBS in their TV package. So, after a long day, I don't get to chill with Gibbs and the gang on NCIS. Come on, BW, we can do better than this.

Took another trip from Maryland to Brady for a visit and stayed here for the 3rd time. Josie R, the manager, always treats me like family! The rest of the staff (Adriana, Pam, and Jessica, and Bobby C to name a few) are extremely helpful and friendly as well. They have good breakfast and great service. I highly recommend this place in Brady, TX. TMc

Price paid was not acceptable for the issues with the room but was the last room available w/ 2 beds. Hygiene products were not in the room, bathroom door did not shut or lock and was addressed the next morning. I was woken up to someone cutting into the bathroom wall with a sawzaw just after 7am after checking in at 1am. I was not pleased.

They 4 nights I stayed was great. with the Coronavirus going around the hotel made all preparations to stay safe for the tenants and themselves, The beds and pillows in the room was clean, soft and comfortable.

Stayed overnight and had the breakfast. Probably the best continental breakfast we've had, pillows were so soft and everything was clean and staff so nice. My reservations were overbooked on accident (not sure how it happened) and staff was so nice and accommodating when it came to cancelling. Will stay again!!!!!!

I would have to say this is one of the Best Hotels I have stayed at. The property and the rooms were very clean and kept up to date. Great job by the Staff at Brady very helpful and worked with my schedule.

I have stayed here more than once. The staff has always been helpful and nice. The rooms are always clean and everything works as it should. I used to stay in the hotel down the street but haven't since the first time I stayed there.

I was quite surprised at my experience with the Best Western in Brady, TX. Not because I expected anything specific, but because what I did experience was a first on several levels, and not for the positive. During recent travels, we realised we would be checking into our room a little later than anticipated, so I CALLED the hotel to give them an approximate arrival time. A general courtesy. The woman was VERY appreciative and said she would let the staff know my name and that I would be arriving around 11-11:30pm for check-in. A head's up. The courtesy and professionalism stopped there. I arrived at 11pm. It was 29 degrees outside, which I didn't know until AFTER my experience and got into my room wondering why I was so cold, and I had been traveling, was tired and ready to check-in. I was in flip-flops from the travel, and no jacket because I had ERRONEOUSLY anticipated my check-in to be like every other night check-in I have experienced at over 1500 hotels! *ALL of the indoor lights were OFF *A sign outside said to press button for desk As I approached the button, awoman inside, I didn't see her at first because she was wearing black and was behind a dark reception desk, waved her hands in the air and aggressively pointed to a window on the side; an outdoor bank-teller style window with a sliding drawer. I approached and pleasantly gave my name through the speaker in the glass, believing my previous interaction with the property would be continued. She just looked at me as if she didn't understand ‘Hi! My name is xx and I called earlier'. So I repeated. She again stared at me blankly then said ‘OK'. Sensing a very passive aggressive demeanor, I started over....'I'm here to check-in, I have a reservation under ‘last name' and then I explained to her I had called from the road regarding a late check-in. She responded with a fake smile and a sarcastic response ‘ok. I just came on at 10 and no one even told me'. I stood in the 29 degrees, alone in an unlit area exposed to the below freezing elements and people looming around in the dark. I genuinely felt for my safety at this point! My husband, who had parked the car and was unaware of the situation, was too far away to flag down. The woman took her time on her computer screen and came back and said ‘just one guest, right?' Now, when booking a room from the road, and I stay in anywhere from 10-30 hotels a year, I just focus on making a reservation. I have EVER changed the default setting when booking a SUITE, especially a KING SUITE. Even when my son is with me and my husband, I have always always always booked a suite because it sleeps 4 or more. However, not expecting what would happen next, I said ‘No, just me and my husband (who had parked the car and was waiting, assuming I was INSIDE the hotel for check-in) tonight. She took immediate attitude with me and said ‘well your reservation says ONE! I didn't giver her any opportunity to further speak. I calmly, but clearly said through the window standing in 29 degrees in flip flops alone ‘Wow, I'm so grateful to see that in my 50 years there is actually ONE person who cares about the difference between 1 and 2 guests and took issue with a wife traveling with her husband, who booked a KING SUITE and actually didn't put 2 guests, even though as husband and wife we are one'. She responded with a fake smile and walked away, returning to her computer. I stood in the cold, with a group of men hanging outside in the parking lot making me feel even more uncomfortable! She made me wait about 5 minutes, then made me provide make, model, state and license plate of my vehicle (not something many hotels do, most asking for color and model only or just license). She gave me the room key through the push drawer and with her fake politeness behind gritted teeth, made sure check out time and that breakfast was only served until 9:30am. Nothing pleasant about this experience. Unsafe! Unprofessional! As far as room quality, the room was clean and comfy. For $100 a night, it wasn't quite the quality of some of the less expensive hotels in the area, with outdoor MOTEL access and no elevators. Unfortunately, when booking from the road, all we have is reviews and availability to go on. Boy were we wrong. Sleep quality and bed comfort was excellent. The amenities available, such as coffee, were low-grade, but present (the creamer packets were so old that the contents were hard and clumpy). The water quality was good. Drain quality, excellent. There were limited towels in the suite, so I had to use a hand towel to dry off. The shower head was loose and flimsy. The buffet was good. Morning staff were professional and attentive. Had it not been for my ‘first impression' and the absolute disregard for human safety by the property, my review would certainly carry a higher weight. I would NOT recommend this hotel to anyone who holds their personal safety valuable or who may have limiting conditions that prevent them from being able to quickly respond to situations or who cannot be exposed to severe weather conditions. In 50 years, I have NEVER been forced to check into a hotel through a bank-teller window. A first. I have encountered many late-check in processes, however 11pm is not excessively late and I called ahead to inform the property, which was well received. I cannot imagine what an elderly or handicapped individual would have encountered. Or what if it had been thunder storming or snowing? Would the staff have responded differently? Did she have the ability to open the front and check me in or did management have a NO TOLERANCE policy to check-ins after 10? 11? The area outside for check-in barely accommodated my small frame. I cannot imagine a wheelchair or handicapped or someone hearing impaired! I just cannot recommend this hotel due to safety concerns for women and vulnerable individuals and the possibility of encountering passive-aggressive and condescending staff who hold your safety in their hands. First impressions are everything!

This hotel was great .. breakfast was awesome . Would definitely recommend it . Front staff was friendly and was very clean . A for sure great place . Walmart right down the road if u needed a quick stop

Easy check in. Hot breakfast. Very comfortable beds. Friendly staff. Free cookies at front desk. Room was clean, comfortable and odor free. Good water pressure. I would definitely stay at this hotel again.

Inn was well maintained,every thing worked, only difficulty was a lack of cell service in area, and you have to use inn internet service that is not secured,don't use it for personal business".......................

We stopped for the night while traveling to our home. Didn't know just how far we would travel for the day and decided to stop for the night. The hotel staff were very friendly dnd helpful and we were lucky because they had a cancellation and we got the last available room. It was very comfortable and clean. Would stay there again.

Rooms were 105 per night, with Best Western membership. Would of stayed in LLano, where we stayed last year at about 30 cheaper per night, but we waited too long to reserve. Would of looked at other hotels in Bradey, but thought with Best Western membership we would be better off staying there. We were wrong. Still cannot believe that the owners would use handi-cap parking with out even thinking about it! Like they were ok to use them just because they own the place. Both handi-cap rooms were rented to UNITED STATES Vetererns! Too bad for us!

Satisfaction / experience / comparison / choosing options available based on what you have experienced / out of pocket vs what you had to sacrifice to maintain your comfort in results. , if it ain't broke, don'f fix it!

Nice motel. Room was clean and no odors. Large TV. Satellite service. Friendly staff. Lots of parking with room for trailers hauling atv's. Breakfast was average but not bad. WiFi strong and fast. I stay in Brady multiple times a year. I'll stay here from here on out.

Wish I could put 0 out of 5. Hotel was crap and extremely overpriced for such a small podunk town with nothing to do or eat except for basic fast food. The blankets, pillow cases and towels all smelled terribly like they don't wash their linens. Most of the lights in the room didn't even work. The A/C didn't work at all in our first room. The desk clerk said oh just wait an hour and it'll be fine. That absolutely didn't work for me since I had my pregnant wife and 18 month old baby with me especially with Brady being so humid and miserable. I called the Best Western complaints department and they made it to where I could move to another room which the desk clerk never even tried to do for me. The new room's A/C at least blew a little bit to make it at least livable, but it was still crappy. The North side of town was under a lot of construction and I got a flat because of it resulting in $200 for a new one.

Hotel was clean and service exceptional, Gave it a 4 because phone didn't work in room. Lobby attendent very helpful. Breakfast was pretty good. Quiet area and plenty of resturants close by. would stay there again.

Interior was amazing. Great size of rooms, staff was great, room was clean, Pool looked nice but I had no time for it. If you have kids, you need to have them burn some energy for a great nights rest.

I stopped off at this Best Western and found it to be amazing. Outstanding breakfast, pool, high speed internet, quiet room with a great fitness center. The staff at all levels from housekeeping to front desk outstanding. Highly recommend this place to anyone if they want a quality experience. Plan to come back here again.

These Texan's know what it takes to keep loyal customer's. And don't worry if you forget something. ( like my keys ) the room service immediately turned them to front desk. I was contacted immediately and had my keys within 2 days. Honest and friendly folks. That's how Texan's roll.

Looking for a room at 8:00 PM, tired and hungry. The room was great and they told us where to get something to eat in town this late at night. After a good nights sleep and a nice breakfast the next morning, we were on our way again.

When I mentioned at check out that the shower head connected to the bathroom wall was not secured to the wall, the agent said, "really, no one has ever told us that before..." So what did she mean by that? I was making it up in an attempt to gain something from the hotel, like a room discount? There was no DND sign and the shower curtain was too short to prevent moderate bathroom flooding.

Only stayed one night at the Best Western Brady Inn but the one night was one of the most pleasant stays ever at a hotel. The receptionist was friendly and professional. The room was spotless and well presented with all the usual amenities and new. The bathroom with a walk in shower was recently tiled and the tile was spotless and very professionally installed. We could not have been happier with a hotel stay.

Traveling alone on a Saturday nigt, I intended to stop in San Angelo but thanks to oil boom, all hotels were booked. I continued on to Brady and was glad I did. Great price on room. King bed, couch, desk, microwave and refrigerator. Large walk in shower (no tub). I felt very safe as a female traveling alone. Breakfast was awesome and included the best bean burritos. I will return.

The Brady Best Western Inn was extremely clean and comfortable. The complementary breakfast was great. The service was wonderful. The management was friendly and helpful. I will definitely stay here again.

Of the hotels in the area this is the typical two star, truckers and construction crew's overnight crash pad. Don't expect much more than a parking full of construction heavy duty work trucks and 18 wheelers. I will have to say that the room was clean, but come on guys, asking customers if they are gona need towels before they even get to the room? Seriously? As far as that "Continental Breakfast" they advertised, imagine what that looks like when several hundred construction workers settle in on it about 7:30 in the morning. Need I say more? I'm sure you get the picture. Heck the hotel even comes with it's very own pan handler that walks from person to person as they try to load up in the parking lot. Who could asked for more!

A new property, clean if you have to stay in the Brady area. No Texas TV, all California channels. Cell service required through a local service provider at an additional charge. Small town, no dining, except fast food, etc..

Second stay here at this location... enjoyed it both times around.... rooms were still nice and noise level kept down.... staff was friendly and the internet actually worked this go around! We didn't have the breakfast...

Hotel is 'ok'. It's clean and maintained, help is friendly. If you have lots of heavy bags, you need to request ground floor - no elevators, all stairs. TV has no sleep timer available. Breakfast was not all that good. Eggs overdone and 'aging'. No one in the kitchen area.

The employees were very pleasant and the lobby was clean and comfortable. The room was also clean and comfortable. The breakfast that was served was very well prepared and a nice touch. Overall, it was a very nice stay!

We had a good nights sleep here. The bed was comfortable. The breakfast was excellent and very filling. There was a small glob of hair stuck to the shower wall, but other than this, we had no complaints. It is an older style place where you park outside by your room.

Room was clean. Bathroom was clean except for a tiny bit of mold in shower, which could easily be eliminated with a little bleach. Bed was comfortable. Pillows were lumpy. Still, probably the best place in town.

For a small town, I was pleasantly surprised and pleased at the cleanliness and comfort of this hotel. They are undergoing some renovations which will further enhance the appearance of this hotel. The mattress was so comfortable, I took the sheets down to find out what kind it was. We were very pleased with our room and the amenities.

Our stay at the Best Western in Brady, Texas was very nice. It's a nice hotel with some good restaurants to choose from in walking distance. We were doing a self-supported bike tour and had an overnight stay in Brady, Texas. I recommend this hotel to travelers coming through the heart of Texas.

This was a yearly group annual men's church retreat. We rented 3 rooms for 2 days n I am the president of the men in this organization. So I recommended this motel for them, but was not very happy the way things were handled. From reservation, practically saying that I lied to smell in room that there was nothing that was able to do about it , to not having our room cleaned.

The accommodations were great! Clean, clean, clean. Breakfast was delicious and not the ordinary that is served elsewhere. Brady was a great stopping place on our trip through Texas and into New Mexico. Glad we stayed.

This hotel is consistently clean and the staff is excellent. The breakfast buffet has quite a good selection to choose from. The rooms are clean and there are plenty of TV channels to choose from. One thing to note is that the AC works best if you tuck the curtains up on the window sill, otherwise the cool air gets a little trapped when you close the curtains at night. Also, the internet doesn't work well with iPhones and iPads, so bring your Windows laptop if you need to stay connected.

This is not a fancy place but we will certainly be back because if the pet policy! Thank you so much! We had traveled to Lubbock to get out of the Houston area due to Harvey situation and was on the way home. The room was spacious and clean. Coffee machine, microwave and fridge. It was nice to back the car up and unload into the room. Now if they will just mail me my favorite little pillow I accidentally left....I would be so happy!

I was in the lobby at 11:20 to check out & I feel with so many guest checking out at that time th girls should be up front attending the front counter. I came in 3 different times & each time had to wait on the girls to come out of the room next to the front counter to assist me. 11:00 is CHECK OU TIME & I feel they should be right there to take care of Guest. Just a thought.

Best Western Hotels/Motels are usually our brand to go to for staying in small towns in Texas. We stay at the Brady Best Western every year for a family reunion. It is always clean, freindly and everything in good working order. The manager and her staff go out of their way to take care of us!

hotel itself was ok and fairly well kept. breakfast was very good. was not recognized as elate upon check-in. bill was incorrect upon check-out and had to be corrected. overall a fair stay, but don't believe we would return to this best western site.

enjoyed the people who worked there very much we were there on an evacuation for a hurricane. they were very helpful in providing and extention of the reservation when we could not get back home due to flooding on the highways during Harvey..

We were exhausted after driving 13 hours, and too tired to drive another 3 hours home in the dark. As many reviewers have already stated, there are not a lot of options in Brady, Texas. So we booked a room at the Best Western. This is an obviously older hotel, but I found it to be well-maintained. There is no elevator to get to the second story, so be prepared to lug suitcases and bags up if you're on the 2nd floor. I found our room to be much nicer and larger than I expected based on the apparent age of the motel. The room we stayed in has obviously been remodeled. There is a small refrigerator and microwave in the room which is very convenient. The queen beds were comfortable, with clean sheets and four nice pillows on each of them. The carpet had a few faded spots on it, but it was otherwise very clean. There were plenty of towels and wash cloths. The shower took me by surprise as there is no bathtub, just a shower and a curtain. I was afraid I'd have water all over the floor but it worked out just fine. We slept quite well, but I did have someone jiggle our door handle around 2 in the morning which is always scary. I assume a guest just went to the wrong room, because there was no one there when I looked out the peephole. My husband (who's a police officer) checked out our surroundings and saw nothing unusual. I don't know much about the area, but both motels in Brady are located near each other on a busy highway, so, again, your choices are limited. The ladies at the front desk were super friendly and accommodating. There are several restaurants and fast food places nearby, so we were able to grab a late dinner fairly easy. We were in a hurry to leave and get home the next morning, but the complementary breakfast looked delicious with lots of options! And the dining area was super clean and looked very comfortable. This is the first motel I've stayed at that serves breakfast so early (5:30) and keeps serving until 9:30, which is very nice. The only drawbacks to me were the room price and a broken pool pump. I feel the price was rather expensive for the accommodations. But once more, there aren't many options, especially late in the evening. And the pool pump was broken which left an otherwise beautiful swimming pool filled with green algae. I understand Management hopes to get that fixed soon

The room was clean, the bed compy , the internet was fast, the only problem I had was they didnt have smoking, The staff was pleasent and I enjoyed myself. I would recommend this motel for someone that wants a good nights sleep.

The pool was murky and we tried to watch TV but it was Direct TV and everything that was worth watching had to be bought. The HBO was old movies, local station were out of Los Angeles(????) with no CBS and pretty much everything else was infomercials. Better have lots of games if you bring children with you.

The rooms was large with a King bed, sitting area with sofa and a desk. There was plenty of room to spread out and relax. The furnishings were nice. The staff was welcoming and always ready to help. My only complaint was the poor internet service which was spotty at best. I seemed to get good connection to their wireless modem so the problem seemed to be with their internet provider. Other than that this is a great place to stay.

There were no towels for the pool and cranky employees. Otherwise, not a bad place to stay. The room was clean and the bed was comfortable. It was easy to check in and out. The pool was pretty w birds dive bombing it.

We checked in late, last room. Floors were filthy, one of the hand towels was obviously used and re-folded, no soap, no shower gel in the dispenser, no shampoo in the dispenser, and some dirty,soapy hand had adjusted the shower head and it hadn't been cleaned off. If I hadn't had a 3 year old in desperate need of sleep, I would have slept in the car. The morning clerk explained that a construction crew had come in late and used the room "just for showers", so I guess she was reassuring us that the beds were clean? In her defense, she apologized and said she would credit me $10 for the inconvenience. The credit never posted on my card.

Clean great place to stay in price is very reasonable employees are real nice breakfast is good beds Are comfortable very quiet never heard any traffic noise rooms are very clean never had any problems

Stayed in Brady to conduct a Breeding Bird Survey and the hotel met my needs well. Clean and quiet room. They allowed early check-in, and had breakfast starting at 5:30. Friendly staff. Convenient to park right outside the ground level room. I took off one star because it was not quite as nice as Holiday Inn Express where I have stayed before-better decor-, but this hotel was a better value. I was hardly in the room except to sleep. It did have all the necessities and it was nice to sit by the pool at sunset. The property is being maintained well.

The walls were like paper thin and the woman in the room next door had 2 dogs that barked while she went out to smoke. The door squeaked every time she went to smoke. The breakfast was not up to the Best Western quality that we are familiar with. It was a great disappointment. We won't ever stay here again.

Room could use a little maintenance, as door jam was partially off in our room. Room was clean, this is an older hotel with no elevator to the second floor. Breakfast was average, not special. Staff was friendly and courteous.

This older, two story property (no elevator) with parking right in front of your room, is conveniently located right on US 87/377. On the plus side, it was reasonably priced, clean, had a 24 hour fitness center, pool, guest laundry and a good selection of TV channels. I was feeling poorly and had seen a doctor earlier in the day and been told I had the flu. I called the Best Western and asked if I could check in early as I was so sick and appreciated that I was told I could. When I checked in I was given an accessible room as I had requested. Although I was the only guest checking in and the employee knew how ill I felt, no offer was made to help me bring in my luggage, get ice, etc. I was simply handed a key and given directions where to find the ice machine when I inquired. The accessible room was not very comfortable. The hangers and iron were above my reach, the coffee maker was inconveniently placed between the bed I was not using and the wall. There was only a shower and the soap and shampoo were in containers behind you rather than in front of you. Neither the sheets nor the mattress pad stayed tucked making for a lumpy bed. There was not much light for reading and the refrigerator did not have a freezer compartment. My room was close to the highway and there was noise from the highway. Breakfast was average. It offered two kinds of processed eggs, apples and oranges (no bananas), juice, breads, etc. The Texas shapped waffles had the Best Western logo imprinted on them which I had never seen before. Ther are not many lodging options in Brady, so on my next visit I plan to stay in another city.

I was a little worried after reading a couple critical reviews, however we found this place to be just great! It was very clean. The bed was quite comfortable. And things were quiet...even on a Saturday night. The only criticism that I would agree with is that this is NOT a Hotel...it is a 2-story motel without an elevator. The description of the place should be changed.

Difficult to find a clean, comfortable hotel for less than $100. It was a great place to stay for me and for my adult daughter and her family. They enjoyed the free breakfast !! I would definitely stay again if I need a place in Brady !

We had several couples on our trip and not one of us had a problem or complaint. The rooms are very clean and updated. Excellent price! The continental breakfast had many choices and not one of them was bad. I would highly recommend.

We stayed at Best Western Inn Brady Texas from 3/20-3/25/2017. As requested, we had a king non-smoking room but could not get a room on the first level. There is no elevator and the stairs are outside. The room was furnished in a typical manner. The bed was comfortable. When we arrived we noticed a smell in the room. We thought maybe it would dissipate after running the air conditioner awhile so we unloaded for our five-night stay. By the next morning the smell had not improved and had a definite urine odor. We reported this to the front desk immediately and were told that it was likely the AC filter needed changing. The clerk said they would take care of it and give us a credit on our bill. What they did was vacuum good, which had been much needed, and used a strong air freshener. The smell lingered. We discovered the urine smell got stronger when the curtains were closed, so we tucked them into the window sill at night and that helped. Breakfast was served 5:30-9:30 a.m. Cereal and toast were plentiful and waffles were an option. There was also good yogurt. There was juice and coffee. We found that any hot food left at 9 a.m. was dried out and cold. No fruit, pastries, eggs or meat left by that time. However, there is a great restaurant right across the street that serves a wonderful breakfast and we went there for breakfast two of our five days. Overall the hotel is fine. We were disappointed that the smell issue wasn't addressed better, but they did a good job cleaning after we reported the smell and that helped. We did not receive a credit as promised. We were not offered a chance to change rooms, and there was no follow-up at all. However, I know they were full some of the nights we were there. We can accept some blame as we didn't continue complaining. I would suggest asking for a room away from the stairs. Before 7 a.m. some people bang their suitcases step by step when leaving. Also, if you have much luggage or have trouble with uneven stairs, try very hard to get a room on the lower level. We would stay here again if we got a good price and were looking for lodging in Brady.

We recently enjoyed a nine day stay at this hotel. The building and grounds are very well maintained and attractive. The room was clean and pleasant appearing. The staff and management was friendly and helpful. We will be back.

This is certainly worth the price.It is very clean, the staff is friendly and very helpful. It is well located and easy to find. It is also very close to one of our very favorite places to eat. Well worth it!

Free Wi-Fi and breakfast makes this place a great deal. Rather than stay in San Angelo we pressed on to Brady to make more distance and stay at this affordable hotel. The rooms all open to the outside. They are non-smoking, but have "smoker's outpost" disposals along every hallway so you smell cigarettes as soon as you step outside. I took away one star for not consolidating smoking areas away from the rooms. Breakfast had waffles, breads, cereal, and eggs & meat. Eggs were gross but everything else was tasty. Still, because of the price we would certainly stay here again.

I booked through a 3rd party, and the request for a downstairs room did not transfer. This motel has no elevator, so take note if you have difficulty getting the bags (and yourselves) up exterior stairs in the weather. It was raining, so I asked for a downstairs room. They put us in a wheelchair accessible room, which was fine, but the room was not really ready. Our Direct t.v. went off early in the evening (about 6:30 p.m.). When I tried to use the phone to get instructions on how to get the t.v. back on, I discovered there was NO phone cord, just the phone. The beds were quite soft, so uncomfortable for us. But, if you like soft mattresses, they should be fine for you. Also, the water was absolutely horrible. They do have bottled water in the breakfast room, but the coffee is made with the local water and is undrinkable. Bring your own bottled water if you want to make coffee in the room. We had water at a restaurant in this town, and it was fine, so I don't know why the hotel's water is so awful.

In my opinion this is perhaps the best place to stay in Brady. It is conveniently located for travel south, west and east. Most of the places to stay on the south side of town. The people at the desk and breakfast area were very helpful. The breakfast had a wide variety of choices, including two meats and two choices of eggs. The waffles had several choices of toppings beside syrup. This was a nice place to stay and I would recommend it to anyone.

Just stayed at the BW in Brady and have to say I enjoyed the rooms and service. The hotel recently renovated and it looks great and feels "fresh". I do travel the area frequently and will definitely stay there again.

The room was musty and damp, maybe the carpets had been cleaned, but had not been dried???. Bathroom vanity, sink area were super small and only one person could be there at a time. It sufficed for one night, however I wouldn't recommend. We will pay a little more and be more cautious in the future, as the pictures posted are not up to date. Disappointed to say the least.

The rooms were nice and people were very friendly. There were no funny smells when we walked in that we have found in many places. We usually drive around a hotel/motel before going in to see how well the grounds are kept. If the pool is not clean (any time of year), curtains are sagging, or it looks like people live there then we do not go in. This Best Western looked great.

we got bit by fleas, saw a flea before we went to bed and killed one before went to bed, I commented to my wife I wish I had a blue light. my wife had ten bites and I had at least one on my buttocks. the rom was the last one, no maintenance man for clogged toilet, had to get plunger from front desk it didn't work , all we did we pee and flush a couple tissues. it, woke up all bitten by fleas- don't stay there!

On the way home, we stayed at Brady and lucked into this BW. One of the nicest rooms we've stayed in this trip. Very good breakfast. Quality staff. Wish every hotel we stayed at this trip could have been as nice.,

Relatively new motel that offers good value for your dollar. Typical breakfast offerings for motels in this price range - entirely adequate but nothing special. Within walking distance of several good evening dining options. I would stay here again.

This motel was very clean. The staff was most helpful. An enjoyable stay and the coffee was good and strong! The beds were very comfortable. The only negative was the fact that they are pet friendly. The breakfast was mediocre.

Very pleasant ..could use some updates in room..Need to have more parking spaces and the breakfast had fake scrambled eggs but the lobby and rooms were very clean and it was in a very convenient location.

The room was really clean! your housekeepers do a really good job and the beds are very comfortable. Front desk lady at check out was really nice and professional, my only complaints are that the wi-fi was slow and we didn't have a bath tub in either one of our two rooms, we went for a tennis tournament and after the matches, the guys wanted to take a bath, so we were a little disappointed, i don't know if all the rooms are like that, but other than that we enjoyed our stay. Thank you!

This hotel was not the best to stay in, to bad its about the only one and I think they know..The carpet was dirty, the housekeeping lax-a-daisy and they gave use two towels and 1 wash cloth for 4 people..I get we need to share, but it was a bit ridiculous. The staff at check in and check out were wonderful, the evening staff that had to deal with the issues that arose for our whole group was not very involved with their job.

I would have to highly recommend staying here, if passing through Brady. It's a nice, clean hotel that has great staff! Even if you are only planning to stay the night, pull over and stay here if possible!

I had made a mistake on my reservation - but the hotel called and helped me straighten out WITHOUT charging me. This doesn't happen very often. When I arrived, they were quick to get me into a room that was set up for handicapped people (I have knee issues) and parking was right infront of my room so I didn't have to walk more than a few feet. The room was large, clean and had a AC and great bed. There was a microwave and a frig (I didn't even know about) and the internet was strong and fast. I will definately stay at this hotel any time I am in the area.

Mattresses and pillows at this hotel were the best of my trip so far. Very clean room. Old-school style hotel but has been updated and is very nice. If you need a tub you need to ask for it as our room had a shower only. Breakfast was average. At door parking. I would stay here again.

Had another nice stay at the Brady Best Western. The property and rooms are nicely kept. There was a slight musty smell to the room. But, with the humidity in that area, I supposed that's to be expected. This would definitely be my hotel of choice in Brady.

Stayed two nights here, place seems to have been possibly a different brand of hotel at one point in its past, fresh sloppy paint job was not appealing... Room did have tv microwave refrig ect... The layout of the room was odd though, plus the Internet at this motel was non existent about 90% of the time... Called Down to the front desk numerous times to have them reset the router... Walls seem fairly insulated... Ladies that worked there seemed neutral in regards to customer service, I honestly don't think I will stay at this best western again when I visit... They just didn't seem to care enough.

Driving from Lufkin, TX had to stop at Brady due to weather and too tired to keep driving. We were assisted right away and had no problem getting a room. Room are standard. I believe we were given a handicapped accessible room because it did not have a tub and the sink was very low. The next morning we had their free hot breakfast and it was enjoyable.

This was a very clean hotel. Staff was very courteous. The rooms were very comfortable and clean. The only complaint I have is that there was very little egg left over by the time I had breakfast at 8:00 a.m. and what was there was very dry. I would however stay here again. For a small town it was better quality than I expected.

the rooms need some deep cleaning. Our bathroom floor was sticky & the carpet was very dirty. I walked barefoot across it once & I could feel how nasty it was. Didn't do that again . Everything else looked clean it was just the floors. We had a great time & the staff were great. I'm sure they will take care of this now they are aware of it.

This is a wonderful place to stay! Everyone was very pleasant and helpful. Thank you very much. Military discounts are very helpful, but the respect of us veterans is most important. Thank you for that. The stay was pleasant. And breakfast was an added bonus.

Have stayed a number of times. Service is always good, rooms are clean and large. They fixed my only complaint. Before not a good wifi connection, this time, wifi worked great. Important because very poor cell service in the whole area, so having good wifi was very important.

I stopped in Brady to find a hotel room after a long drive. I was clearly exhausted and the Man at the front desk was very helpful in finding a room for me at a good rate so that I could get some much needed rest. I was impressed by the room. It was clean and the beds were comfortable. Microwave and refrigerator both worked great. Wireless high speed internet worked without a hitch. I was able to go to sleep early- by 8pm without the headache of loud people in the parking lot or noisy "neighors"- and the motel was almost full! This is the safest I have felt in a motel in a while, I am happy to say. The next morning I got up and ate breakfast and hit the road again.

Loved staying at this motel. The room was beautifully decorated. Bed comfortable, the room was very clean. I has a little trouble getting the remote to turn on the T.V. set but once that was done, the tv was great, it was easy to add captions. The breakfast was very good. The eggs were a little dry but adding some jelly fixed that. Enjoyed the Texas shaped waffle. The staf was courteous and helpful.

Booked in advance and told them it would be a very late arrival, asked for a late check out time, which they said of course...which night clerk was super!! She was more than accommodating! BUT....we had a do not disturb sign hanging on door and at 8 o'clock the house keeping was knocking on the door, I answered telling them again we had late checkout and they said "I know, just wanted to make sure you were still here" I told then we would be leaving at noon (our late checkout time) at 9 o'clock they knocked again...and then again at 10:30 and again at 11:30!!!!! Dragging their cart back and forth and then parking it at our door making us feel very uncomfortable and rushed!!! And then as we were leaving they were gathered at outside the door waiting on us!! As I checked out I clearly saw the room sheet that had our room highlighted showing we had a late checkout of 12! And on top of that, I guess they ASSUMED I didn't speak Spanish and made VERY rude comments about us as we were packing the car!!!! Definetly will not be going back there again!!! Should have stayed at the Holiday Inn!!!

Couldn't of been happier with our stay. Before arriving we received a courtesy call from the hotel to verify our arrival. Front desk agent working Friday around 8 pm (sorry don't recall his name) was very nice and did his best to accommodate my requests. Would definitely recommend this hotel.

I have not stayed at this hotel in several years so I decided to give it a try. Still is the same older Best Western with exterior entrances. However they have updated the rooms with new carpet and tile. The bathroom has a step in shower but no tub. Everything worked well and was a quiet stay. I wasn't too impressed with the breakfast but there is a McDonalds just down the street as an alternative.

Spotted in Brady and picked Best Western for the deal of $90 per night. My husband surprised me by upgrading to the room with a huge Jacuzzi bath tub big enough for two. Best decision during this trip! Room was very clean and the bed and pillows were incredibly comfortable! Definitely recommend staying here.

The Best Western in Brady is a solid hotel in a town that really has only two options. That being said I feel the hotel is overpriced based on the accommodations. Overall it is a solid option, typical Best Western. Bed was the worst part and really needs to be replaced. It is old. Room was clean, good restroom/shower and perfect for a hunting weekend. We are pretty low maintenance. Approx. $205 total for two nights is overpriced for the value. About $150-160 total for two nights would place this as a good value IMO.

This motel was clean and well maintained. The staff was friendly, courteous and very helpful. Room and bed was clean and comfortable. Breakfast was adequate and suitable for us. We would definitely stay at this Best Western again.

This property has come a long way with improvements. The "big picture looks fantastic" Don't look at the little stuff. Touch on walls aren't followed through. No trays to go back to room with breakfast had to make 3 trips. Lobby always smells freshly bleached rather than smell pleasant.

I stayed at the Best Western in Brady Texas for a family wedding the weekend of 10/2-10/4/15. The room was clean and I had no issues while there except for the large number of crickets in my room and on the property, which I believe to be an area issue and not the fault of the hotel. HOWEVER, the credit card numbers fro myself, my brother, and my sister were all stolen and used on 10/9/15. The only place where we all used our cards was this Best Western so we know a staff member onsite there stole all the credit card numbers. I have let coorporate best western know, but believe anyone should be careful when staying at this location until they can find the perpetrator.

I'd stayed at another Best Western the night before, so I had high expectations. I was a bit disappointed in this one by comparison. The pillows weren't as nice and the only room they had was on the second floor, up an outside stairway, no elevator. Generally good service, though.

We made our reservation approx. one month in advance, requesting a King Non Smoking room. Upon check in, we were given a room that had been smoked in and the smell was very strong. As the hotel was overbooked for a wedding, there were no other rooms available. The front desk clerk went out of his way to try to help us, even going to Walmart to get some rug carpet cleaner and also some spray to try to kill the smell. Apparently, the prior guests had smoked in this Non-Smoking room, so it was not the hotels fault. The manager gave us a nice discount the next morning. Our bed was very comfortable and our pillows were good. Our breakfast was good. Our Wifi was also very good..

My family and I stayed in the best western this past weekend. The rooms were nice and clean. The workers were all nice. There was construction going on while I was there, but I barely noticed. The breakfast was ok, not great, but it is free. My only complaint was there are sooooo many crickets, but I think that may have more to do with Brady than the hotel.

Nice and clean, comfortable bed. Enjoyed our stay. Breakfast left a little to be desired but the staff was really friendly and anxious to please. We had requested a ground floor room and they were able to rearrange and accommodate us. Thanks!

Was here for two nights and I could not have been happier with my choice. Room was clean, A/C worked great., plenty of hot water and clean towels. All room amenities were restocked with the same amount used, Staff was very courteous and helpful. It is easy to access and convenient to area restaurants.

This is on my weekly route back home and I go out of my way to stay at this Motel. The service is great and they meet all my needs for my stay. This location has a variety of places to dine and at a convenient place to shop for any needs for my trip. I recommend this as a good stay on your next trip.

We have stayed at the motel in the past if in Brady Tx. We have been pleased with the quality of the room and the price. The breakfast buffet is very good with many choices including hot foods such as pigs in a blanket, scrambled eggs, sausage, and waffles. The room we have stayed in has a comfortable king size bed and a sitting area with a couch and flat screen tv.

We stayed at the Best Western in Brady Texas. The staff was very nice and helpful. The rooms were clean, the beds comfy and the pool was very clean and relaxing. Would recommend this hotel. The only thing I have and it is not bad (and this is in alot of hotels) is the curtains are too long and they blow when the air conditioner is on. Seems like if they make the curtains shorter or put blinds up on the window that would help. But like I said everything was great with the hotel, Thank you.