Account Log-In
Best Western Rewards
10% off
Free
nights
Private
sales
Club Rewards®
Free registration
Discounts from the first booking
Points valid for life
Exclusive sales all year round

Best Western Plus GranTree Inn

4.0 / 5
1190 Avis Tripadvisor
1325 N 7th Avenue, Bozeman, 59715-2511 Etats-Unis  Copy !
PHONE : (406) 587-5261
REVENIR_AU_DEBUT
My research
update

Hotel advantages

Activities

Jacuzzi
Skiing nearby
Swimming pool
Horseback riding

Hotel services

Room service
Restaurant on site or nearby
Parking
Indoor pool
Air conditioning in the hotel
Wifi
Fitness center
Elevator
24/7 reception
Lounge bar
Buisness Plus equipment

Room services

Refrigerators
Microwave
Iron and ironing board
Hair dryer
Coffee maker
The strong points

Activities

Jacuzzi
Skiing nearby
Swimming pool
Horseback riding

Hotel services

Room service
Restaurant on site or nearby
Parking
Indoor pool
Air conditioning in the hotel
Wifi
Fitness center
Elevator
24/7 reception
Lounge bar
Buisness Plus equipment

Room services

Refrigerators
Microwave
Iron and ironing board
Hair dryer
Coffee maker

Description

Welcome to the Best Western Plus GranTree Inn! Looking for the ultimate Montana vacation hotel? Whether you’re traveling with family, for leisure or for business, our Bozeman hotel delivers everything you need, from a prime location to warm hospitality. Bozeman restaurants are abundant, but with an on-site restaurant, sports bar and casino at our Bozeman hotel, you may never want to leave. Vacations to Yellowstone Park are always a great idea, and for outdoor lovers, there’s an abundance of hunting and fishing options nearby. Of course, you may just want to kick back and relax at our indoor pool and spa, or have a drink on our outdoor patio. If you’re here for a meeting or conventions, taking some time out for yourself is important. Our newly renovated hotel is designed with your comfort in mind. Our family friendly hotel is close to Yellowstone Park, Big Sky and just miles from the popular Museum of the Rockies! MSU Montana State University is another big draw for many guests at Bozeman hotels, especially when it’s Bobcat Football season. Even business travelers in town with Gibson® Guitar slip away for a game. What better complement to a meeting at Simms® fishing than an outdoor fishing trip? Right Now Technology employees pack their hiking shoes along with suits, and the Greater Yellowstone Coalition workers take full advantage of taking care of business in a big vacation destination. When it comes to Bozeman hotels, guests at our property are in luck. There are plenty of fine dining options and mom and pop restaurants to sate any palate. From government meetings and events to the epic Bobcat celebrations, there’s something for everyone when staying at our Bozeman hotel. What’s on your agenda?

Activités

Customer reviews

4.0
based on 1190 guest reviews
Excellent
618
Very Good
313
Average
153
Poor
62
Terrible
44
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Affordable, clean and quiet"
crabapple58, 03 Avril 2024

Comfortable and quiet. Convenience to have a full service restaurant on the property. Late arrivals can still get a meal. There is no free breakfast, discount vouchers may be included in your rate. There is free coffee/tea in the lobby. Friendly and helpful staff. This is a busy location but staff appears to keep with the pace.

"Great service"
Nedra R, 20 Mars 2024

From the ladies and gentleman at the front desk who were simply lovely and very accommodating to the restaurant, my stay there 2 separate times was great. I highly recommend this Best Western. The brownies were also a sweet bonus and very delicious!

"First time at a Best Western Hotel"
Mark C, 23 Février 2024

Facility is older but well maintained. Employees were friendly and helpful. The shuttle provided runs to and from the airport but will also drop you off in town as well as pick you up. Hotel has a first class gym with high quality equipment and a nice pool and spa (did not use either water feature). The real benefit to staying here is their full service bar and restaurant. Food is quite good and service more than acceptable. Free coffee and tea in the business area off the lobby. I recommend considering a stay here.

"Great place to stay friendly front desk.. helpful ! wonderful restaurant and drives to and from town. Near airport"
Maryann M, 22 Février 2024

Great stay Front desk always helpful Plus they will take you to and from town Great restaurant ..food is always good and bar service is a fun place to sit and chat Nice store for gifts and daily needs just a short walk some unique gifts... across parking lot

"Great hotel!"
TeresaBelbas, 18 Février 2024

Great location with a decent walk to downtown Bozeman. Very close to the infamous Cat's Paw. Staff was very friendly and knowledgeable about the area and recommended the Mexican place next door for a late night dinner. Rooms were clean and did the job! Would recommend a stay there!

"Great Place!"
W3483PHcindym, 05 Février 2024

Very clean rooms and lobby, friendly staff, good location. They were able to give us early check in and a ride to the airport. Overall - we HIGHLY recommend this property!!! We ate most meals in the on-site restaurant and were very satisfied. It was neat to see locals eating there too. It is always a good sign!

"Attention to Detail"
Erik H, 04 Février 2024

Initially we made a last minute call to this Best Western and the individual behind the desk did a wonderful job giving us a manager special rate the day that we were going to be staying there which I thought was excellent service we didn't call till roughly 9:00 p.m. that evening. After that things went a little Haywire. We checked in we got our keys and were heading to our room after a Long Day's travel and proceeded to open the room and there were people in the room. Needless to say we were shocked as were the individuals in the room. Mind you this is Montana and just walking into somebody's room sometimes can have you met with a barrel LOL. Thankfully this time that was not the case. The people were shocked as we opened the door as were we. I got on the phone immediately to the front desk and said the keys you just gave us opened a door to an occupied room. The person indicated that she meant to give us the keys to the room across the hallway it was totally her mistake so she took responsibility immediately which is very good and came up with new keys and apologized to the individuals in the room that we had opened and also apologized to us and indicated that both of us would get a free night stay for the mishap. I thought that was professional considering the very uncomfortable position it put us both in.

"Lovely"
Frank Z, 26 Janvier 2024

The Staff is very nice. Food in the restaurant is excellent! I usually get the bison burger and sub the fries for the soup of the day which are once again fantastic. The rooms are nice and the the showers were recently updated. Can't wait to come back again.

"Wonderful stay in perfect location!"
cjval, 23 Janvier 2024

I came to Bozeman early to join up wit a Yellowstone tour, and was unable to get a reservation at the host hotel in advance of the event. Saw the reviews for this property on Trip Advisor and am so happy we did! This hotel had everything I was looking for: Great location, super clean and comfortable room, restaurant with really good food, a coffee bar, an espresso bar, airport shuttle and the friendliest staff ever!!!

"Can't go wrong"
459bille, 16 Janvier 2024

Staff was very friendly and helpful. Restaurant had good food. Pool and hot tub were clean. Large meeting area. Room was clean. Walmart was across the street within walking distance. Free shuttle to downtown area. Off site restaurant in walking distance.

"Best place to have a meeting "
Pam O, 27 Septembre 2023

We had our Security Conference here and it was great. Bubba in Conference services helped all my speakers with the technology in the room, so good at his job! Erin, Erin and Lauren in Banquet were awesome and professional in serving the lunch, breaks, et al. Fabulous experience, love having meetings here.

"Humiliated Customer"
Passenger42694621243, 26 Septembre 2023

I have never been so humiliated in my entire life! The bartender “Bill” was extremely rude and unprofessional for literally NO REASON. Upon attempting to order my complimentary free drink, he replies “Give me a second!” Then says, “Yeah you did this to me the last time in the Casino!” I have never met this individual EVER in my life… never even been to this town…! I told “Bill” I'd never been at that hotel before nor the casino (I don't gamble) so clearly he was mistaken. He then sloppily made the second drink which I declined and simply paid for the first. I immediately went to the front desk and requested management. No management was on sight so they called one on the phone. I voiced my complaint, however, the issue is that not only was ‘Bill' incorrect in his assumption of who I am but also EXTREMELY unprofessional. There were other patrons there and I felt as tho I was unjustly attacked & embarrassed. I will be reporting this to this hotels corporate office and I hope to NEVER be here again!! This hotel needs to screen its employees for personality disorders before putting them in position to deal with the public.

"Wonderful Service"
zipNJ, 25 Septembre 2023

We had a great experience at the BestWestern plus Grantree Inn. We only stayed one night since we were catching an early morning flight home. Check in very easy, it was a welcome sight to see apples and oranges on the counter for the guest. Rooms where very clean and comfortable. I would like to come back and stay longer, location good especially for the airport. We ate breakfast at the restaurant , best breakfast and great waitress!

"Conventions Team"
Andy S, 20 Septembre 2023

Bubba and the convention staff were fantastic to work with! We've hosted several clinics across the state, and the clinic we held at the Best Western went off without a hitch, thanks to the Conventions team. I arrived an hour before our clinic, and Bubba was already on-site to make sure everything went smoothly. He checked in often, and his team was friendly, attentive, and helpful. From the setup of the room and clear A/V to the food and beverage; this was our best experience on the clinic tour. Thank you to Bubba and his team!

"Mahria (sp?) at the front desk was a wonderful and helpful person."
Michael R, 15 Septembre 2023

The rooms are pristine and comfortable. All the amenities a man needs while traveling. Good coffee and tea in the room. I loved the citrus scented bath products. Front desk gets 5 Stars!! And there housekeepers are friendly and helped me with a Keurig machine issue, it was quickly resolved. I'll be looking at Best Westerns across the country from now on. Thank you.

"Don't stay at this location"
jessc78782, 10 Septembre 2023

Horrible!! Paid over $255 for a room that should be $80 a night. I decided to use my reward points. Big mistake! I wouldn't have stayed here had I seen the location before I paid online. The hotel stunk and felt like I was walking into the basement of a horror movie. No complimentary breakfast only 20% off at the on-site restaurant. Ordered room service for dinner and again - Horrible. Ordered a simple meal: Chicken strips with fries. Took over an hour to get my meal and not to my surprise, it was awful. the chicken strips were cooked to a crispy. So crispy they were crunchy. The fries were cold and hard. Getting ready to leave, needed some ice for the road trip. NO ICE MACHINES. What a joke this place is. I wouldn't and won't stay here ever again.

"Bubba is AWESOME"
Stephanie L, 09 Septembre 2023

Bubba in conventions was amazing. Hard working guy who made sure that our event went without any problems. Great personality and took care of us. He went above and beyond for our company. 10/10 service which is hard to come by these days.

"Top Notch Venue"
bradley b, 09 Septembre 2023

We hosted a Seminar at this Hotel in September 2023 and dealt with a gentleman named Bubba. He was extremely helpful and did an amazing job for us! Also, the facilities were very nice and they have an amazing technology services setup with wireless mics and projector. Bottom line the service was top notch and I highly recommend this Venue and give major Kudos to Bubba!!!

"Great location for getting around Bozeman."
jmckiernan2023, 18 Août 2023

A lovely place to stay and very accommodating. Restaurant is fabulous food and service. Parking is as good as it gets! Right off the Interstate Highway so no traffic to deal with. Swimming pool is a plus.

"Don't use your rewards, you will get a worse room and it definitely won't be cheaper."
ryleyjoritchey, 18 Août 2023

My husband and I stayed here for our anniversary last year and were really impressed with the room we got. We decided to stay there for our anniversary and used our credit card rewards to pay for most of the room. Overall quality of the room was much worse & we were put in a smaller room. The cost to us was essentially the same as if we paid with cash, but we were screwed on quality. Learned my lesson, take out rewards in cash and pay for the rooms in cash, otherwise expect the big corporations to screw you over in quality and give each other a deal that does not transfer to the customer.

"Nice, decent hotel, but a bit expensive"
terryh0ll, 22 Juillet 2023

The hotel room was nice and clean. The breakfast was good. It was not free but discounted 20%. It does seem like a high price for just a basic hotel room to me. I did not use the pool or Jacuzzi so I am unsure how nice those were. Overall a good hotel I can't complain, but I just thought it was a little bit high priced for the amenities.

"Has potential if you get a good room."
missladygirl856, 19 Juillet 2023

Staff was super sweet and accommodating. Love the shuttle system. They allowed me to check in early which I appreciated so much. The room was very clean and fully stocked with what I needed. Unfortunately the room was in the first floor and the sliding doors opened to a lobby so we had to keep the blinds shut. Felt like a prison. For $300+ a night I'd like to not feel like I'm trapped in a room. The lobby it opens to is also the pool/hot tub so it was extremely loud at 10pm. My husband and I left because he could not sleep with all the hooting and hollering. If we had a better room location I think the stay would've been very nice. Wish I'd known about that before I accepted that room in particular.

"Good hotel"
Erik L, 11 Juillet 2023

Bozeman is a resort town, so prices are naturally higher than in other, more humdrum locations. Still, the rate seemed a little steep for a Sunday night. Also, be advised that breakfast is not included. They did provide a 20%-off coupon for breakfast at the on-site restaurant, where we both had a very good breakfast, and very good dinner the night before. But, you will need to add that into your budget. So this is neither a budget facility, nor is it a full-scale resort property, so I'm not sure what niche it fills. That said, it is very handy to I-90, and has the large, comfortable rooms BW customers expect, so there's that.

"Great Hotel close to Bozeman Airport"
melX1219XT, 04 Juillet 2023

Location was great for the airport. Check in was quick and pleasant. Rooms were roomy and had a nice big walk in shower. The only negative is Best Western always has a free breakfast which we expected but only received a 20% voucher off. Prices were expensive had breakfast on the way to the airport.

"Stay beyond my expectations"
Sailthtbay, 02 Juillet 2023

From my first call to book to my departure nearly everything was perfect. After a call, a driver picked me up at the airport and later another driver took me to the MSU campus- all free, so I tipped well. The front desk staff are friendly, efficient and speedy. The room was clean and quiet. The restaurant food was great, and portions were hefty. My only complaint was that my room wasn't made up after my second night- why I don't know. The only problem was that so didn't have a Kurieg for a cup of coffee! They did have free coffee just off the lobby. Would I stay again, absolutely! They have an indoor pool. BTW, the flower boxes outside were beautiful!

"Best place to stay in Bozeman"
Wyman P, 24 Juin 2023

This place is the only place I stay in Bozeman. The restaurant is top notch and the bar staff are very friendly and know you after a couple visits. The rooms book fast and are a little pricey in the summer but not unlike other places in Bozeman.

"Lovely stay"
Ginette W, 04 Janvier 2023

Well appointed hotel with friendly staff and a large room. A very enjoyable stay for our two day ski trip to Big Sky. An hour drive to the ski hill but price outweighed the drive to the ski hill. As usual comfy Best Western beds =a great nights sleep. Will stay again.

"room smelled"
debmcdowell, 27 Décembre 2022

We had a reservation for 5 days over Xmas. Our room reeked of the smell of pizza. Smelling that at 3am every night was horrible. I asked for a room deodorizer which they provided and told me to keep for the duration of stay. Unfortunately housekeeping went into the room (regardless of the do not disturb sign) and removed the spray. We were not provided extra toilet paper, and there was hair on our sheets. Very unsatisfactory stay. The restaurant was very good and the service staff there was very attentive.

"Dirty Room by Scenic Mountains"
Ted G, 20 Décembre 2022

Dirty room greeted us in our stay in this Bozeman hotel. Carpet dank and general condition below the standard for similar hotels. Keep driving. The town is fun, the skiing fantastic, the scenery beautiful— don't ruin in with a hotel stay here.

"Wonderful hotel & restaurant!"
brandee4Proffit, 19 Décembre 2022

We absolutely loved the late dinner we got at The Club restaurant on-site after checking in. Delicious food. Great hotel. We also ordered a room service breakfast and it was fantastic! Highly recommend staying here.

"Is a place to take the stress away."
U3727XCjamiew, 04 Décembre 2022

What a wonderful place I can't wait till I get there every time. People the food everything the atmosphere is so delightful. When I'm tired stressed out the world's coming down on me even though I have to do business involvement there's always the Best Western I call at home.

"BEST TRIP EVER"
nancybE9494LY, 29 Novembre 2022

We booked this hotel for our visit to Yellowstone to celebrate our 30th wedding anniversary! I can't say enough nice things about the staff , rooms & dinning experience. We really enjoyed the bar & dinning area after long days of site seeing. Food , drinks & staff were excellent!

"Lovely stay"
kristyneb301, 29 Novembre 2022

The room was very comfortable and the staff was very friendly. We ate in the restaurant and the food was very good. We also used the free shuttle to the airport. It was very convenient. We would definitely stay here again.

"Clean, quiet, and convenient"
kaakhi, 22 Novembre 2022

Nice room for the price. I've stated at this property 3 times and will stay again next time I'm in Bozeman. I have several trips planned to the area and haven't even considered another hotel because I've had such good service at this Best Western.

"Restaurant in Best Western"
Mark S, 16 Novembre 2022

I travel extensively for work, so I eat out quite often, at restaurants across the country. I recently ate at the Club Tavern & Grill at the Best Western. Hayes was my server. Not only did she provide some of the best service I've ever experienced, but she also has a very engaging and upbeat personality, which made for a great dining experience!

"Great place for a conference and to stay"
Jodie D, 07 Novembre 2022

We had our national conference there in Nov. 2022. The staff was very accommodating and helpful. We never needed for anything. The rooms were nice for both the meeting rooms and sleeping rooms. Everything was very clean and updated.

"Excellent stay in the middle of it all"
Vacationer293047, 07 Novembre 2022

Excellent stay in the middle of it all. Came into Bozeman for a conference. Stayed five nights. Exceptional service, exceptional food, exceptional everything. The staff is amazing and took care of everything for the conference. I heard nothing but positive remarks from everyone staying there. There were about 100 of us. Beds were comfortable. The hotel is right close to the highway and access to everything you want to do is convenient.

"Great conference facilities and waitstaff"
Elizabeth P, 04 Novembre 2022

Best waitstaff I've experienced in many years across several hotels and states. Would definitely come again for vacation. Helpful, courteous, compassionate (I was sick and needed soda crackers, they were on it!), outstanding! Thank You

"Best Western GranTree Bozeman is a fantastic place to stay!!!"
paulafI7312JC, 31 Octobre 2022

We stay at the GranTree in Bozeman every year while traveling cross country with our dog. Excellent customer service has been our experience every time. Rooms are spacious and pet friendly. Since I am a Best Western Rewards member, upgrades are always offered if available. A truly comfortable and convenient place to stay while in Bozeman.

"We love this hotel"
carolyndipaolo, 20 Octobre 2022

The Best Western in Bozeman has a welcoming staff, a full service restaurant with excellent breakfast, lunch and dinner, plus a nice wine and beer list, and clean, comfortable rooms. All at a reasonable price. The airport shuttle is efficient and makes transfers easy. This is our go-to hotel whenever we visit Bozeman.

"Business or Pleasure - the Grantree is well worth your time"
769cynthiaj, 20 Octobre 2022

Located near shopping, the airport, and the university, this hotel is very convenient and the staff are amazing. You'll feel welcome as soon as you walk in the door. The rooms are comfortable and clean, the restaurant and bar are popular with travelers and local folks. And you won't get better views of the Rockies anywhere else in Montana!

"....continues to be the #1 hotel in bozeman on all levels"
L2793AJcharlesb, 03 Octobre 2022

everything was perfect...the staff seemed genuinely interested and focused on customer service priority, especially the managers...i would sriously recommend this hotel to any traveler, whether they be visiting for business or anything else

"Slept well in super comfy bed!"
beth p, 27 Septembre 2022

We generally like to stay close to town, but we attended a wedding with events all over the Bozeman area, so this worked well. We drove to downtown (10 minute drive). We learned that you really need a car in bozeman as it's so spread out. Our room was very nice and very comfortable. The bed and sheets were perfect - as nice as a 5 star room! Everything was clean in our room - the hallways could use an extra walkthrough during the day, but our room was in perfect shape. We had booked another hotel that was close to $200 more/day and it's hard to imagine the room would have been any nicer than ours at the Best Western. Our one breakfast at the hotel was very good (better hash browns than at the Western Cafe). I'm very glad we stayed at B.W. Grantree

"Comforts of home...away from home!"
ebny63, 23 Septembre 2022

While visiting my niece for a week in Bozeman, we found this Best Western Plus to have all the comforts of home...the king room had a very comfortable bed, mini-fridge, sofa with coffee table along with a shower that had nice hot water and great pressure. The hotel staff was helpful and friendly. The place was quiet, has free parking, and has easy access to the attached Club Tavern and Grill for grabbing a quick easy breakfast, lunch/dinner or an evening cocktail and snack to enjoy the game. The hotel is right off highway 90 at Exit 306. I'd definitely recommend!

"Vacation"
prkozmo, 08 Septembre 2022

It was a nice, big, clean room. The bathroom had plenty of space. Hot shower, great water pressure. The front desk staff was friendly and very accommodating. Gave me good suggestions for the area. Where to go, where to eat. It was a great trip.

"friendly and welcoming staff"
Kim H, 07 Septembre 2022

After traveling 600 miles we were ready for a stop. What a joy to find such a welcoming and gracious front desk. Our phone reservation on the day of travel was handled with such a positive attitude we were thrilled.

"Summer getaway"
Amy K, 09 Août 2022

We stayed here for 2 night on our trip to Montana and need to be in Bozeman for the airport. This was a clean hotel, comfortable beds and great service. The jacuzzi and pool were nice to have too in the evening. Definitely one of the nicest Best Western's I've been in.

"Best hotel I've ever stayed at."
U3727XCjamiew, 30 Juillet 2022

What a wonderful place. If you need any help with anything the front desk people are sure glad to help. Every staff member I met was very courteous and kind.. What a great place I recommended friends and family.

"This was a great hotel"
miodad, 26 Juillet 2022

Outstanding Service! If you want to stay in a place where they are happy you've chosen them, then stay here! Even with every room booked they acted like we were the most important customers. Restaurant was great, service was awesome. The place was clean, business center allowed me to print in color, front desk was always friendly, the housekeeping was perfect. I really can't say enough. Oh by the way you can even do a little gaming in the hotel.

"Great stay awesome restaurant and really good wifi"
sonnydstorms, 22 Juillet 2022

Great hotel very comfortable rooms. Awesome restaurant worth every penny. The hotel has the best Wi-Fi out of any other I've stayed at in the area, great for work or gaming. You can even get a room with a jacuzzi which is pretty awesome.

"Treated great"
CindyLou2262, 01 Juillet 2022

Best western Adam, Emma, Molly, Maile and Dominique, you all were professional and top notch. Check in was easy and we liked that they had a good restaurant in the hotel and our room was perfect. What more could we ask for? Loved this place. I WOULD RECOMMEND

"Excellent hotel, comfortable and very friendly staff, would stay again in a heart beat, restaurant very delicious food!"
MrsClauseand25, 22 Juin 2022

Over friendly staff, food in restaurant very very affordable and delicious, was great to have so we didn't have to go out in the big crazy city! Highly recommend! Will stay again someday! Beautiful area

"Nice Place, but Overpriced"
Gen0B, 20 Juin 2022

We stayed here for a friend's wedding. The property is nice and the staff is friendly, but the price is way too high. We paid what we would pay to stay at a lakeside resort. It looks like all Bozeman hotels are the same. I would drive a couple of extra hours to avoid the prices.

"Overpriced BW Hotel"
Kristin W, 15 Juin 2022

We stay at BW hotels & have always been very satisfied. The prices are fair & rooms are always clean. I could not believe we had to pay over $300 for a BW in Bozeman Montana. Still in shock & would never stay here again.

"solid performance"
Gladys Y, 23 Mai 2022

Clean with good service. Conference area was well managed and set up. Easy access to Interstate and several good restaurant choices nearby. Our room was comfortable and in a quiet area. Front desk was helpful in sending Fax to work for me.

"Awesome"
townoffairview, 09 Mai 2022

I have stayed here twice for business meetings and I have had great service, food and care both times. The staff is wonderful to work with and care about your stay. The catering staff was amazing. The rooms were were comfy and roomy.

"Awesome"
anthonyX1409YA, 04 Mai 2022

Amazing staff great stay if traveling to Yellowstone, great bar and lounge Amazing food and amenities. They have a hot tub and very quite. The have a wonderful dining hall for conferences and gathering family ventures.

"Good room , no problem Best Western stay!"
Rust-E-Junque, 21 Avril 2022

Good room with a cafe attached - No problems , AC had "ON" fan setting , bed was comfy , just a typical Best Western stay ..No free breakfast , though - They had a 20 % off at the attached cafe - Which got breakfast down to almost free!

"A Super Great Hotel - Above The Rest"
vantheman63, 17 Avril 2022

If you are in the Bozeman, MT area? This is absolutely the best hotel experience you can have. Everything arrival to check out is super. What I enjoy most? 4 things: Location, staff, restaurant/bar and the fitness center. It truly is a "home away from home." And I always get excited for my next trip back!

"It was a relaxing business trip."
SherMorg, 11 Avril 2022

Every staff member was extremely friendly and helpful. The Club Restaurant was not only convenient but the food and service was fantastic! I am so glad I was able to stay here. The location was also very convenient as it was very close to where I had to work. It also made it easy to maneuver around town.

"Wonderful place"
mygiantjourney, 06 Avril 2022

Loved our stay here the front desk was so helpful and so friendly and care about what we looking for. The room was so sleep and comfortable and big we truly enjoyed our stay and will be coming back to stay here again. We would highly recommend this to anyone looking for a clean comfortable room with friendly staff.

"Perfect for business trips and conferences!"
cassonlyn, 05 Avril 2022

Great customer service!! Clean rooms and awesome snacks!! Super comfortable beds! I was there for a conference and the meeting spaces were perfectly set up for our meeting needs. The restaurant has a delicious menu and the catered meal was delightful.

"Good hotel with great restaurant"
clowndog, 01 Avril 2022

Well located just off the Interstate. Has a Great bar and restaurant on site. Had all the facilities you would expect. The room was a little bit tired but quite adequate. Staff were professional and courteous. Would definitely stay here again.

"Good enough"
scott y, 24 Mars 2022

Convenient jumping off point for a trip to Yellowstone. Room was clean and functional, check-in was quick and friendly. Breakfast was hot and large. Wish I did not share my hallway with a noisy group staying there, but that's how it goes, sometimes . It met all my expectations, but I will probably search a little longer next time I'm in Bozeman.

"Entire staff is always very nice"
X5215GArobm, 23 Mars 2022

Stay here about every month for work. Shuttle drivers are always on time and willing to drive you to local places in town. Staff at the front desk are always friendly. Bar/Restaurant staff are always on point menu could use an update but I understand coming out of the pandemic it's difficult (LGB).

"A Big Event takes priority over Registered Guest"
Sharon A, 16 Mars 2022

It had been years since I stayed at the Gran Tree Inn, but the conference I was attending was held there and I made my room reservation. When I returned from shopping and dinner, around 7 p.m., there were no parking spots available. In addition a duck boat and trailer parked in a no parking zone, so I had to back up the length of the building to get out. When I called the front desk, I was told there was "A Big Event" , she was sorry, and I should park at another hotel. The hotel I saw was across the street, which necessitated a slog in the dark across the snowy slushy parking lot. The desk clerk repeated that there was "A Big Event" and that I might be able to find parking around 9:30 p.m. and of course he was sorry, I'm traveling alone, so I'm not going out after dark in an unfamiliar town. As I was checking out, the cheery clerk asked if my stay was good. I told her about the parking problem, and she was sorry, too.

"patstravelreviews.com"
patstravelreviewscom, 15 Mars 2022

Typical Best Western. Room was ok. Has refrigerator (although BW does not give water to Elite Members) and large TV with several channels. Internet worked better than average which I liked (also had 3 computers near the lobby - which I also liked). Staff was friendly. Heated Pool and Hot tub was nice. I didn't eat in restaurant or visit casino, but both seemed lively. Rate was certainly more competitive than other hotels I looked at (Hilton Garden Inn, Hampton, Residence Inn etc) and that was my deciding factor. If visit Bozeman and the circumstances are the same I would once again stay at the Best Western Plus GranTree Inn.

"The Best Hotel Inn Bozeman"
ThebestCarmen, 19 Février 2022

I really love this hotel and enjoy staying at this location anytime I'm in town. As I was going to check in the hotel was very busy and no where to sit they were sold out. I couldn't check in early so I was kinda upset about it but im understanding. The girl at the front desk by the name of "CASSIDEE" she went above and beyond to help me out. Her customer service skills are great she's very attentive and pays close attention to detail and also helped me out with allowing me to put my luggage behind the front desk so I didn't have to walk around carrying it until check in time which made me feel better. At the time of check in time she helped me make another reservation for the next day because online it showed up sold out so she was very helpful with helping me out with anything I needed help with not to mention she was very knowledgeable about the hotel. CASSIDEE is a very nice caring compassionate person we need more people like her in the customer service industry.

"Great two night stopover"
lauriea784, 11 Février 2022

Nice hotel, free shuttle to and from airport, walking distance to Bozeman, enjoyed breakfast and lunch at hotel, laundry services adequate, friendly front desk staff, also free shuttle to town with a phone call before needing return trip

"Made a reservation a month early by mistake, charged for full stay, $666, unethical"
gbalstad, 08 Février 2022

Made a reservation a month early by mistake, charged for full stay, $666, unethical. Made a reservation a month early by mistake, charged for full stay, $666, unethical business practice, I chose Best Western because they are independently owned, non corporate, but still shafted. Unethical business practices...

"Disappointing Stay - Traveler Beware"
iubitul78, 05 Février 2022

I had high expectations for this inn based on their advertised amenities, COVID safety protocols, and previous reviews. While the inn earned high marks for (a) comfortable beds, (b) ample towels, and (c) parking, it unfortunately fell short in several areas both before and during my stay. Prior to arrival, I tried on four separate occasions to learn more about the airport shuttle and the protocol for reserving a spot. Three phone calls over the course of three separate days and an email to guest services all went unanswered. When I finally did get someone on the phone, I was told that there was no reservation system and that you are supposed to phone the hotel once you arrive at the airport and have your luggage. Be warned, it can take over 1 hour from the time you call for them to arrive. If you opt for a taxi, note the cost will be in the $50 range and should be booked in advance. Bozeman does not have on demand cabs waiting in a queue outside of the airport at least at the time of my travel. Despite advertising strict adherence to COVID safety measures on this site and others, no staff were wearing masks during check-in or on departure. This was concerning given the quick spread of COVID throughout the Gallatin area during the time of my travel. That said, I am mostly disappointed in the establishment's failure to honestly state what precautions they were/were not taking especially since it was one of the reasons I opted to book there. The frontline staff could also do well with some more customer service training as I was made to feel like a cow being herded through a field on arrival rather than a human being checking into a hotel. While the hotel was renovated in the not too distant past, it still looks dated and there is only so much they can do to spruce up the rooms. For example, the block I stayed in had windows overlooking an interior pool offering almost no sunlight or privacy unless the curtains were drawn all the time. I can only imagine how loud it must be when the pool is functional. While I did not try the restaurant, fellow travelers in my group did not have a good experience and reported the food was poor and the customer service abysmal. Fortunately, there are a number of eateries downtown that are worth patronizing and delivery options as well. Finally, note the hotel is not really within easy walking distance of downtown and the advertised shuttle is set to run at only a few times throughout the day. which may be preempted by airport service. If you are planning to explore the downtown area, I'd suggest booking elsewhere. Similarly, plan to make your own arrangements if you need to go anywhere.

"Solid, Warm Place to Lay Your Head for a Night"
583robynp, 31 Janvier 2022

One thing is for sure, the staff, from front desk clerks to housekeepers to shuttle drivers, you'll never find a nicer, friendlier, and hard working group of people. Everyone greets you with a smile and a "can-do" attitude. Bonus: Free shuttle to/from the airport and town. And, even tho it's free, be sure to nicely tip the drivers! The rooms are no-frills but comfortable and clean. They come with a small refrigerator, microwave, and safe. Four comfy pillows per bed so there's no need request more. It would be nice to have a better quality shampoo, hair condition, and lotion. BTW - the bottles are so small they'd hardly clean a baby's head. They also need to replace hair dryers and add a floor mat for the sink area which is separate from the bath area. The hotel offers lots of free parking too. There's also a swimming pool and casino (didn't use either).

"Great place to stay for business travel"
Codie W, 09 Janvier 2022

The location has great rooms with lots of space for business and relaxing. The hotel also features a great restaurant and bar that is on sight - the food is great! There is also plenty of parking and the location is within walking distance to several other food options and it's also close to interstate!

"1 night stay"
darcidoig, 04 Janvier 2022

I always stay at the Gran Tree Best Western when I'm in Bozeman. Mostly medical stays at a great rate. I feel safe here and the restaurant is excellent! It is also nice to have a bar and casino for fun:)

"Excellent place to stay in Bozeman!"
Dave M, 31 Décembre 2021

We stayed here at the end of December just prior to our trip to Yellowstone. I really didn't expect what we got. The staff is really exceptional. We were here for two nights and didn't rent a car. The BW van took us everywhere we wanted to go and we walked a fair amount as well. We had 2 breakfasts and a dinner at the Club restaurant which is fully incorporated into the building. The food and service there was excellent as well. This place is a real gem!

"An Oasis"
Mike N, 20 Décembre 2021

Excellent food and drink, always a pleasure to stay ay the Gran Tree! Easy to access and always clean and comfortable. The folks at the Gran Tree always greet you with a smile and a kind word and I have been staying at this motel several times a year for over 25 years and have never been disappointed in the services provided!

"amazing"
marksanitarov, 30 Novembre 2021

best front desk ever the ladies working the morning shift are amazing. just the hotel might .need a little update overall but the bed was comfy so I'm happy. best mountain view as well and having Walmart across the road was amazing

"Great place to stay"
tompO7778HD, 19 Novembre 2021

Whenever I am in Bozeman or passing through I always stay here. Staff at check in are always very friendly and efficient. Rooms are clean, beds are comfortable, rooms are quiet. Will keek staying here.

"Marine Corps Ball"
lauramuehlbrad, 15 Novembre 2021

This town is plagued with the typical short staffing issues of the current climate in our country. This hotel has a wait sometimes for checking in and eating breakfast due to these shortages. However, the people who do work there are very nice and do an amazing job. I compare them to “air traffic controllers” of the service industry. This hotel handled our Marine Corps ball without a single glitch. I highly recommend staying here if you come to Bozeman, Montana,

"Bad service"
dansandersom1959, 04 Novembre 2021

Outstanding room and cleanliness but If you have to check out before five make sure you bring your own coffee hotel will not replace the coffee you use in room before 6 am… I used two coffee pods (k cups) that were in room When I Reyes to get two more was told no..

"Beds were great!"
Quentin S, 18 Octobre 2021

The rates were very good. There was plenty of parking. The beds were very comfortable even though each queen been was worn down significantly on each side closest to the night stand. No complimentary breakfast but offered coupons for the restaurant which was ok. Food was pretty good.

"Nice hotel with restaurant but expensive"
MarquetteSandD, 12 Octobre 2021

This was a very nice hotel and restaurant, with convention rooms for businesses. We ate at the restaurant twice and both times it was delicious. However the portions of nachos and taco salads were way too big, and the menu or waitress should have told us they were to be shared. I felt badly about wasting so much food :(

"Great stay at this Bozeman hotel"
cupe919, 05 Octobre 2021

We unexpectedly needed a room on short notice. Everything was booked online or either very overpriced. I tried calling several hotels directly but either didn't get an answer or got a customer service agent in another country that was more concerned with signing me up for their rewards program rather than helping me find a room. I was able to get a live person at the front desk to answer the phone at this location. They were very friendly and helpful. They only had 2 rooms left and he held one until we could get there. The front desk staff was great, the room was clean, updated, quiet and the beds were very comfortable. The onsite restaurant was an added bonus. Fantastic breakfast and service. I would definitely stay here again!

"Best Western Hotel"
joannamA7016OZ, 29 Septembre 2021

Very friendly staff at the hotel and at the restaurant. The rooms were very clean and the bed was comfortable. There is a nice grill and bar restaurant inside the hotel. Which makes it convenient. Good food and great service. Nicely located off of I90 and nearby downtown. I would recommend staying here.

"Great stay"
chardonnay444, 27 Septembre 2021

Wonderful property…our room was comfortable and clean…restaurant was fantastic and the bartenders were extremely friendly…drinks and dinner there both nights as restaurant reservations in this busy town were hard to come by,..no regrets though. Great menu!

"A nice and clean hotel, but no mask required"
528meiy, 09 Septembre 2021

We enjoy the nice and clean room. Checkin and checkout are easy and fast. The only complaint we have is that neither staff nor guests are requested to wear mask inside of the building, which makes us feel uncomfortable,

"A Reunion for the history books!"
763rachellep, 09 Août 2021

I can't thank the Grantree Hotel staff enough for helping me to coordinate Belgrade High Class of 2001 20 Year Reunion! The food was amazing, the staff was absolutely incredible, and everything went off without a hitch! We also stayed at this hotel for 3 nights and were so happy with the room and restaurant! I recommend it to anyone traveling to Bozeman!

"Overpriced"
grammymft, 26 Juillet 2021

Way overpriced for mediocre rooms. I would not recommend anyone stay here. The hotel itself isn't bad but they charged me about $500.00 a night for a badly designed room that would go for less than $200, in any other hotel. Especially since it really isn't close to any specific sightseeing places.

"I was there around 2005 when I stayed overnight"
missxw2021, 25 Juillet 2021

I was there overnight on my way to Yellowstone to work in the park 2005,they didn't have '2005' as an option to put in this review. and have NEVER in my life been more grateful to lay down and shower .

"Friendly service, clean rooms"
rodbeer, 24 Juillet 2021

We have stayed at the Bozeman Grantree Inn many times. They are consistently friendly, service oriented. Rooms are clean and comfortable. Location very convenient. The attached restaurant, The Club, has a wide range of choices of excellent food. Service there is prompt and friendly. Highly recommend both.

"Great staff, great spot!"
Adrienne1218, 16 Juillet 2021

We were here for two nights in the suite room, since there are three of us. The room was cleaned in the afternoon while we were gone, which was really nice! Leah got us seated for dinner when we arrived, it was late but the kitchen was still open. We had a great dinner and were out by 9. Then Leah seated us for breakfast about 11 hours later, does she sleep in a booth? :-) Front desk staff was great, we enjoyed our stay. We used the wifi a lot, glad I am a rewards member!

"Great Hotel"
tsc0tt27, 13 Juillet 2021

Hotel and front desk staff were wonderful.The restaurant had a great breakfast and very good service as did the bar.My son used the fitness center and said it had everything he needed and was clean.Great location in a great town.

"Great little hotel in Bozeman!"
Colleen S, 06 Juillet 2021

My husband and I came to Bozeman for a wedding that was rescheduled last year due to COVID and we decided to extend our stay to have a little kid-free getaway. We stayed for 4 nights and loved the GranTree Inn! The room was nice and clean, the hotel restaurant/lounge was charming and had surprisingly wonderful food and the shuttle services to the airport and downtown Bozeman were amazing. On our way out one night, we learned that he walls are a little... thin based on what we heard coming from one of the rooms. So just beware of that if you are staying with a partner. ;)

"Excellent Property"
Scott H, 05 Juillet 2021

The Gran Tree was very clean with modern amenities. I didn't have time to use the pool but it looked nice as well. The fitness center (although a little small) was equipped with many modern pieces that made working out very functional. The food was fantastic, along with the service I received in the bar/restaurant. Thank you, and can't wait to stay there again.

"Fathers Day weekend"
andrewlJ5355ZN, 23 Juin 2021

This is the only hotel I visit in Bozeman. The staff are fantastic and very accommodating. Everything you need is here from the restaurant to the bar and hotel. Absolutely an incredible place to stay. Thank you all for a great weekend in Bozeman.

"Pleasantly surprised - two thumbs up!"
tony s, 21 Juin 2021

Clean rooms and a great night sleep for the family. Visited in June 2021 and was pleasantly surprised by this Best Western. So many things on the pulse side here. Clean rooms, great location , beyond comfy beds, great staff and the Bar and grill on site was terrific. We look forward to our next visit.

"Good stay"
Mark P, 19 Juin 2021

I found this location to be a very clean hotel and very comfortable beds. Very friendly staff and very accommodating. Good location. Price was a little much, but I guess it's peak tourism season. Close to downtown with excellent restaurants. N

"A great place to stay."
Colin S, 11 Juin 2021

It was a fantastic place to stop and then very accessible to Bozeman which we then explored. It is close to several museums that are very interesting and kid friendly. Plus having the restaurant in the hotel makes it very convenient to have a drink with dinner before retiring to the room.

"Terrible experience"
jillcollis2, 10 Juin 2021

Toilet in the room broken, nobody on staff to fix, front desk clerks did not seem to care. I had to walk to lobby restroom to relieve myself. Thank goodness only there for one night. Horrible service, staff not friendly, do not recommend this property

"Amazing place"
dmdavis2021, 03 Juin 2021

We were expecting an ok room and not a great night of sleep because we haven't had good experience woth the comfort of the beds. These beds blew us away. So comfortable and clean. We highly recommend using Best Western Gran Teee Inn

"Great room"
X5531KGbethr, 31 Mai 2021

Hotel was clean. Room was equipped well and right off the highway. Staff was quite friendly. There is an attached restaurant that we did not use, but I guess the hotel offers a percentage off of breakfast to guests. The room had 2 sinks, one in the bathroom and a separate vanity sink outside the bathroom. That was convenient for a traveling husband and wife.

"So Noisy"
T7463HCerinb, 15 Avril 2021

The constant noise all day and night throughout the entire stay required hotel security to intervene. It ruined our stay. Obviously old that was poorly remodeled. Staff is minimally helpful. Do not recommend unless you're into the drinking/casino scene.

"Great Place"
daniellehurlburt, 05 Avril 2021

Had a wonderful time, enjoyed having a pool for the kiddo and a nice lounge for us adults. Great food at the club tavern inside the hotel. We will most defiantly stay here next time we come down to bozeman.

"College Tours"
WHAZ, 01 Avril 2021

Our son wanted to check out U Montana and Montana State. Both beautiful campuses and great schools. Gran Tree Inn was in a wonderful location close to both MT State and Bozeman Airport. The accomodations were clean and comfortable and the staff friendly, courteous, and professional. Will stay here again!

"Disappointing"
mjohnb63, 28 Mars 2021

Disappointed.. Dog feces all over exterior of grounds. Dogs all over inside of building. (Some people have allergies) Once we moved in are room we herd noise outside the window. Looked out and saw several people standing by the window smoking & making noise. Went to front desk and they offered us to be moved. Went to new room and late in night realized ants and bugs were present. Refrigerator didn't cool. Hot tub was cold and dirty.

"Great value "
ashbytl, 24 Mars 2021

Our family stayed here in March and was very pleased. It's a great value in Bozeman. It's worth upgrading to a larger room with pullout sofa. These rooms do not get the noise from the pool area. The restaurant and bar is very busy with great food and service. I would recommend this property.

"Great place to stay for a winter trip to Bozeman"
499kcm2021, 06 Mars 2021

It was a great place to stay. Very clean and the staff were efficient and helpful. The workout facility was clean and had nice equipment. The only gripe we had was that there was no breakfast included in the stay. They did give us 20% discount on breakfast at the restaurant and the food was great!

"Great Location and Views"
Quinton W, 01 Mars 2021

Great location and great view of the mountains from my room. The Club Tavern and Grill restaurant is attached to the hotel making it easy to get delicious food and a few drinks if desired. The WiFi was the best signal I have ever had in a hotel as well.

"Just an Ok facility"
FamSkiers9, 25 Février 2021

So few hotels have Jacuzzi suites available for rent anymore. This requirement for our stay, after a day of skiing, forced us to select this hotel. We were pleased with the size of the jacuzzi and the two room layout to the suite. But the facility as a whole is very dated and badly in need of a make over.

"Too many things went wrong."
753joeh, 08 Février 2021

I've been a member of the BW's for a couple of years now which means that I will stay in a BW if possible as I'm out on the road. The Bozeman BW just had too many wrong issues popping up that made my stay not very enjoyable there. For starters there was the 20% coupon for breakfast. After paying for my wife and I it would have been another 20-30 dollars per day spent just one breakfast including the 20% off. My car was trapped after the snow plow truck came through and cleared the parking lot - except that he never shoveled the snow build up in back of my car where the truck had gone through. We wanted to watch a movie but had to click on every channel just to see if there was a movie playing and what it was. Then to top it off, I had to drive back to the hotel after we had left and had breakfast elsewhere in order to correctly get the bill taken care of. We were charged about $20 per night more than what I had originally signed up for when I made the registration. Not good.

"If staying in bozeman, consider a different hotel"
dustylee233, 07 Février 2021

Checked into a pet friendly room, took my dog inside and proceeded to unload my car. My dog happened to bark a few times while alone in room at 2 in the afternoon. Got 2 calls from front desk where assistant manager was complaining very unprofessional and acting completely rude for a mediocre hotel I think theres better ones in town to choose from.

"Prefer Window to Outside"
Myrtle50, 22 Janvier 2021

Again, we were trying to stay ahead of the weather. Saw a Best Western so pulled in. The only room they had left had a window to the pool. I didn't realize the pool was indoors (I'm from sunny SoCal) and I'll admit, it's disorientating not knowing what time it is or what the weather is like outside. I missed that outside window! Otherwise, beautiful hotel with a good mattress, friendly staff, and then I didn't care if it snowed.

"Will definitely do a repeat whenever I'm in Bozeman"
landonw398, 15 Janvier 2021

I've stayed in many hotels in my life, some more deluxe, but none as good as this hotel. The staff was super helpful, particularly the front desk and management. My wife required a wheelchair, but unfortunately, the hotel's wouldn't fit through a normal room door, so Paula, a manager, moved us to a suite. After we had a wonderful dinner, I rolled my Bride to our room and told her I was going back to the bar and have a few with the locals. I had a few too many and returned to our room where I fell and broke four ribs, resulting in five more nights in Bozeman's Hospital. My wife was very frightened by this experience. She was in a strange city, with six inches of snow on the ground, in a hotel, and a wheelchair. Paula and her staff took good care of my Bride. They found her a nurse to come to our room and bathe her. They brought food to her or rolled her to the restaurant to eat. They took great care of the love of my life until my brother could fly from NC to take her home. I am forever grateful for the service; the shuttle to bring me my phone and laptop, pick me up from the hospital, and bring me back to the hotel. Flowers and chocolate were well deserved.

"Great place to stay."
823shellyf, 09 Janvier 2021

Our room was clean and beautiful. Had the newer style of decor. The staff was friendly. Pool and spa were open so we were thrilled to use it. We ate in the restaurant twice. Both meals were fantastic. Highly recommend the meatloaf for dinner.

"Fantastic Shuttle Service and Very Clean"
798krism, 06 Janvier 2021

Stayed a night as a gateway to Yellowstone Adventure. The outstanding service using the hotel shuttle was over the top great. Airport pickup, trip to town, & trip to offsite dinner. Fabulous! The hot tub king rooms are very clean and a HOOT! Will return next time with the kids! Try this place, it is very good.

"Great overall hotel."
LeBrone W, 04 Janvier 2021

Rooms were clean. Parking was easy. Great location near the Cannery District with some great dining/drink options. Enjoyed the hot tub. Staff were all friendly and courteous. Would recommend for both business and pleasure.

"Highly recommend!"
jspeightut, 04 Janvier 2021

Very clean, comfortable and very friendly! Shuttle service was great. The restaurant was very good. Great location. Very cute little town that has amazing food and shops too. I would highly recommend.

"AAI Field Course"
makuhlmann, 02 Janvier 2021

Was looking for Lodging between Big Sky and Bridger - The Hotel was Great and the Kitchen & Lounge were Excellent Facilities were comfortable and staff from the front desk to the lounge and restaurant were all great

"Great Service"
CHRISH9905, 23 Décembre 2020

We stayed here for a few days after getting married in Big Sky, Montana. From the first time through the door, everyone was very accommodating and polite. The Inn was very clean throughout and the restaurant served some good food. The free shuttle is great, anywhere you want to go within city limits and to the airport.

"Grantree - Upgraded"
BrlRcrMT, 22 Décembre 2020

Had a ball in Bozeman! Thanks for the free shuttle to and from the Xmas party so we didn't have to worry about a taxi or uber! The pre game drinks were awesome! Thanks for the wonderful breakfast the next morning! All those 2 for 1 vouchers and 20% off breakfast coupons were put to good use!

"Best Hotel Ever!!"
j0dy01, 07 Décembre 2020

Excellent Hotel! Excellent Staff! Make sure you stop if ever in Bozeman! Casino was fun and there is a restaurant on site. Everything you need is at your finger tips. Parking is spacious and there is a convenient store just steps away. Nice place!

"Very nice re-modeled hotel"
davelL719VH, 01 Décembre 2020

A great value hotel!! The staff are very professional and helpful. A very clean property. The rates are reasonable as well!! I totally recommend Gran Tree!! It's the only hotel I'll stay in when I am in Bozeman! Also, The Tavern restaurant is awesome! Great food and service at reasonable prices with an eclectic menu! Sean is a great bartender and Rob is an excellent manager!!

"Hotel Stay"
Vivis961, 30 Novembre 2020

I stayed at the Gran Tree last month on two separate occasions. Both stays were great and the front desk staff were very friendly and helpful. I felt comfortable with their covid rules. The room was clean and quiet and I was able to check in early without any issues. I would definitely stay here again when in Bozeman.

"Best of the Best in the West"
Karen P, 17 Novembre 2020

Bozeman is beautiful and there are many choices of hotels for accommodation. The Gran Tree has always treated us well. The rates are competitive and the accommodations are very comfortable. The restaurant is a nice convenience and the food is good.

"Great place for an overnight stay"
jltullis, 02 Novembre 2020

I stayed at this location in late October of 2020. They had friendly staff, clean rooms, and a good pet area. They appeared to be encouraging people to take measures to avoid the spread of COVID 19. I did not look around the hotel other than my room and the lobby.

"Covid precautions lax"
nykaren54, 24 Octobre 2020

Attractive motel. Clean. But disappointed in not requiring face masks. Very confused why the signs require masks but no one enforces. The safety of customers should be a top priority. Because of the lack of enforcement, we now are concerned about exposure to Covid.

"Some Good Things, Some Not So Good"
Hornets68, 22 Octobre 2020

The good first....this property is very conveniently located and has many services and amenities. We were able to get our car washed right next door and there were many restaurants nearby. It was one of the few hotels we stayed in on our 2 week national park trip that started in California that served a dine in breakfast. We were given vouchers for breakfast and complimentary evening beverages. The breakfast was excellent and our server was wonderful. However, the dining room was pretty full and social distancing was being stretched. The not so good.....check-in did not go well. We were traveling with another couple and had booked our rooms at the same time and requested they be near one another. Their room was ready, but ours wasn't and wouldn't be for awhile. We had been on the road all day and were very tired. I just wanted to get into a room and relax, so we said we would take one that was ready rather than be near our friends. I had booked a deluxe king to have some extra room, but when we got to the room it was a standard king. The desk clerk didn't mention we would be in a standard room. I was too tired to go back to the desk and complain, so I don't know if a standard was all that was immediately available or if she just didn't notice that was what we had reserved. That being said we stayed in Best Westerns the majority of the time and this was the smallest room we had of the 4 we stayed in.

"Leisure trip"
789mckaylah, 21 Octobre 2020

The room was in a great location. Shower head was not that great. The casino attendant working our first night was super rude but the one working the second night was great. The food was super spendy in the resaraunt. The front desk staff were nice but could use more training and clarification on how to do things. A higher attention to detail would benefit them.

"A 70s time capsule (in a bad way)"
817ctb, 17 Octobre 2020

One of the worst hotel rooms I have stayed in for quite a while. I will give the reasonably comfortable beds credit - they were fine. Beyond that, the carpet was in the “I definitely don't want to walk around without socks on” category. Ugly, dated and worn. The bathroom was right out of 1972. Heavy tiled floor, tub enclosure looks like the kind of thing my dad would install in a rental home back in the 70s. Furnishings are uniformly dated (1970s style heavy oak). I literally didn't want to touch the draperies, for fear of dislodging a torrent of dust from the Carter administration.

"Nice and Easy!"
Bill s, 02 Octobre 2020

We moved from Minnesota to Washington State with our cat and our dog. The drive was long, so we were relieved to find such a comfortable place to spend the night that accepted our pets. The lounge was an extra bonus - great service, food and beverages... upscale sports bar ambiance... loved it!

"Nice Stay"
LaurenEA91, 25 Septembre 2020

We stayed here for the last 3 nights of our 2 week vacation. It was very clean besides the small area that was being renovated. For whatever reason we were upgraded to a king suite, very nice. Bed was big and comfy, room was clean, restaurant looked clean. We only got a drink at the bar. Tv was nice. It was in a convenient location, we would definitely stay here again.

"Lots and lots of better options"
lisamjohnson81611, 30 Juillet 2020

I rarely, if ever, leave a bad review but this place is GROSS. To start with the positives, the front desk staff was great and helpful. They put us in our original room and the pull out sofa was not working (not their fault) and they delivered new keys quickly and were very friendly. Negatives: The hallways reek of marijuana. Someone was smoking in halls which made the mustiness even worse. It looks like it has been very long time since they've upgraded their carpeting and paint. Our room was big which was nice but we brought our dog and I swear she got fleas FROM the room. We were all itchy and had the heeby jeebies. If you're going to be a pet friendly hotel, YOU MUST HAVE hard floors that can be sanitized after stays. Dogs in carpeted rooms are just gross and I include my dog!! They just can't and don't thoroughly clean them after each guest. All of the lamp shades were askew which was small and petty.... The outside was pretty weak also. Walked the dog around the back and the dumpster was overflowing with bags of trash on the ground and the gate to the enclosure was open. We had a very positive experience at a Best Western Plus in Somers so we thought to give this a try. Big Pass.

"Good but has areas in need of improvement"
tammyh20202020, 26 Juillet 2020

The staff was very friendly and accommodating. My room was clean and tidy. The food in the restaurant was good but service was slow. It was not quiet due to barking dogs and clearly being able to hear full conversations in the next room or in the hallways. I didn't feel comfortable having phone conversations knowing that the people in the next room could probably hear every word. I was looking forward to having a City Brew at the hotel, however the machine was broken during my entire week long stay.

"Bozeman, Montana and West Yellowstone, Montana Best Westerns"
jayboymac, 16 Juillet 2020

The Best Western Plus in Bozeman was superior and less expensive than the one in West Yellowstone. That is probably because the one in West Yellowstone is at the entrance to Yellowstone Park. We loved Ted's Montana Grill for dinner and the Western Cafe for breakfast in Bozeman!

"Clean rooms in a nice location"
vicky F, 16 Juillet 2020

The room was very clean and location was right off the highway. The restaurant and bar was very good. We felt very safe. The people were very nice and helpful. We will stay again when in the area. The pool area looked nice but we did not use it. There was also a nice patio to eat at.

"Wonderful fitness center and EXCELLENT restaurant"
OwlYaDoing, 13 Juillet 2020

I only stayed here one night, as I found myself in Bozeman unexpectedly on a Yellowstone trip (dog was in pain and I needed vet care. Don't worry, he's fine now!) but I definitely want to return later this summer when I head back out to the area with my sister. Staff is very friendly and rooms are just your standard Best Western rooms. Nothing to write home about, but it was clean, I got a good night sleep, it was quiet. That's what ya need, right? The corridors are a bit dark and dated, but meh. Not a huge deal. The fitness center was amazing. This is probably the best Best Western fitness center I've been in. It was huge, all new equipment and it rivals some 5-star hotels in Asia I've stayed in. I was very impressed. I could see lots of conferences happening here - there is a lot of communal space and it all looks pretty nice. What I really loved was the restaurant. I typically avoid hotel restaurants because I am usually disappointed. When the staff member who checked me in said that the restaurants is popular with locals, I was interested. I was interested, but also tired. I had a dog in pain, which obviously worried me sick, seeing a vet in a town hundreds of miles from home, and I didn't want to go out again. I ate dinner at the restaurant and was VERY impressed. This food was the best I had on my trip! You get a coupon for breakfast (no free breakfast here) and it is AMAZING. I repeat - AMAZING. I swear I will come back and stay here just for the omelette.

"Great front desk staff!"
Ben1B, 29 Juin 2020

I visited the Grantree want my aunt for a wedding. The front desk staff were very friendly and helpful. In particular, Connor was very kind. I had to catch an Uber and didn't have a face mask, so he hooked me up with an extra mask that he had! Ben

"Rude staff; Reeked of cigarette smoke"
deej713, 27 Mai 2020

From the photo posted of their hotel, you would expect this to be a relatively nice facility. We were sorely disappointed. To begin with, the front desk clerk referenced the fact that I had booked through a third-party at least twice while checking me in and then proceeded to give us a room on the far backside of the property. When we entered from that area, the hallways reeked of cigarette smoke and were dark and dingy. Our room, which was supposed to be two queens,was small and not as advertised. we could barely fit our small suitcases in the room, and had to continuously walk over each other to get somewhere. The property is dated, and just smells stuffy and unclean. Especially in light of the COVID-19 situation, I would have expected better. Finally, the next morning when we went downstairs to check out the breakfast, the waitress was incredibly rude, grabbing the menus from me and dunking them in a cleaning solution before I could even figure out what was on the menu. She did not speak to me, only glared. Honestly, I would not recommend this hotel and would suggest patrons look elsewhere for lodging.

"Well rounded, comfortable, and affordable."
Adventure48035127866, 17 Mai 2020

The hotel has a great restaurant and bar, but I was unable to use it due to COVID-19, so it's hard saying not knowing, but it looked nice. My king bed was very comfortable, and the shower was great. Room didn't smell, and the tempurature was easily adjustable.

"Good place to stay before heading to Yellowstone"
atravelynn, 06 Mai 2020

Gran Tree Inn is 90 minutes easy drive on good roads from Yellowstone and about 15 minutes from the airport in Bozeman with a free shuttle. It was a good choice for the night between arriving in Bozeman and leaving for Yellowstone the next day. The on-site restaurant was really good. Had both dinner and breakfast there. Nice conference rooms.

"Credit Card Fraud"
PaulaC_11, 09 Avril 2020

Booked this hotel online and within an hour my credit card information was hacked. The Fraud Department at our bank confirmed that this is a problem with the Best Western interface that has you key in credit card information.

"Excellent service"
BJCB65, 23 Mars 2020

The staff and service was profesional, friendly and helpful. Location is ideal for a variety of activities and the van will provide transportation downtown if desired. Rooms were clean and comfortable. Wifi was a bit slow with standard connection.

"Unparalled service!"
Linda R, 19 Mars 2020

We were there to attend the MT State H.S. basketball tournament. The hotel was full to capacity. Service was outstanding throughout, with special kudos to our server, Mason, who handled the entire tavern/grill with no problem. Restaurant food portions were large, inexpensive, and delicious. I heard no complaints from anyone in our very large party. I heartily recommend this hotel and restaurant!

"Great!"
Sam P, 16 Mars 2020

20 minute drive from Bridger Bowl Ski Resort. Awesome bar on the premises with great food. Casino room adjacent to the bar/restaurant. Heated indoor pool and hot tub. Close to airport and nearby tourist attractions. Big Sky Resort is only an hour and 20 minutes away.

"Great location for a conference!"
Karen80435, 08 Mars 2020

I attended a conference here as a speaker and found it a great place to hold an event. The conference rooms are large and well-equipped and the food was excellent. Also my room was extremely comfortable and beautifully furnished. The microwave and refrigerator were very helpful and made my stay even better. Bozeman is a wonderful small city and the GranTree is the perfect place to stay. I plan to come back!

"Yellowstone Trip"
MyraF538, 05 Mars 2020

This is a very quiet hotel, somewhat updated, but very nice. The restaurant is actually very good for a hotel restaurant. Excellent service and just an overall good hotel. We were upgraded on our 2nd night (after spending one night in Yellowstone) We didn't ask for an upgrade, they just told us we were getting one. Great upgraded rooms with huge jacuzzi. They let us leave our car at no extra charge while we were on our excursion.

"Terrific customer service and great place to stay in Bozeman!"
Robin L, 25 Février 2020

Love this hotel... great location in Bozeman, and the airport shuttle made it very convenient. Extensive breakfast, rooms were comfortable and clean. Staff was friendly and knowledgeable about the area. Restaurant was great, too.

"Not worthy of the "Plus" rating"
lowellormargie, 16 Février 2020

A number of problems encountered at this hotel. We weren't told and there was no printed information that a shuttle was available to downtown, so we spent over $70 on Uber for four rides (two each way). We were only given information from GranTree about the shuttle to/from the airport. Thankfully we didn't have a car because the parking lot was a mess - icy and not plowed. Sunday morning a transformer blew and the kitchen had to shut down. We couldn't use our breakfast vouchers and had to go into town as it was an area-wide power outage. Now we're being told breakfast won't be served tomorrow morning, either. "Sorry for the inconvenience" is the only apology (from a manager). No money back. No free drinks. Oh - they'll have a limited menu for dinner tonight, and lunch tomorrow, but no breakfast!? Is that because the breakfasts are already paid for and they are not giving any money back, whereas dinner and lunch will bring in cash? The room was fine other than the plastic shower enclosure and no place to hang hand towels by the sink. I'm concerned because we'll be staying at another Best Western establishment next month in Slovenia. It's a premiere hotel and hopefully a higher quality. Overall a disappointing experience.

"The perfect place to stay going to or from Yellowstone NP"
Stuckshutter, 15 Février 2020

Every couple of years, our photo club takes a number of members into Yellowstone NP. Each time, we've used the Best Western GranTree as our starting and ending location. Easy to get to and very nice at a very competitive price point, it features a very good restaurant (several members raved about their breakfast) and higher quality than one often finds in this class hotel. On top of that, the front desk staff are super. Helful, funny, with personalities and willing to solve your problem quickly and completely. Well done. We'll be back again,.

"Enjoyed this convenient hotel in Bozeman"
wearvino, 11 Février 2020

The staff was very helpful and professional, the room was clean and spacious, and the restaurant was good for all meals and drinks. In addition, the courtesy van service was a nice extra, with a ride to a local store as well as the usual airport transportation.

"Front desk with exceptional service"
130haraldk, 11 Février 2020

After a cancelled flight, the airline sent me to the Best Western Gran Tree. Unfortunately the airline made a mistake because the hotel was booked. The receptionist, Saila, spent over an hour on the phone, dealing with the airline and helping me to find another room for the night. She did this even though I was not a guest at the BW. Finally, she organized for the BW hotel shuttle drove me to the other hotel! Saila is THE BEST! She went above and beyond to help! Thank you so much! Harald

"Very adequate"
NoIberostarFan, 08 Février 2020

The front desk was pleasant if a bit confusing about checkout. The room was not overly big but was big enough. Bathroom was clean and the beds comfortable. The location is convenient to the highway but not noisy.

"Very nice place the'll treat you like family. Very clean. You can bring your dog too it's only $40 a night for the dog"
U3727XCjamiew, 06 Février 2020

They have a very helpful staff any thing you need. Except slippers and robe would be nice. Bridget & Betsy morning desk people are great. If your are a night owl you'll love the front desk man Omar. He can help you with all your needs. Plus the driver Josh will take you were you need to go. And he is one he'll of a worker. Never seen someone sweet so hard ( he has many other jobs other than just driving) way to go night shift. Don't forget about the bar/restaurant and casino them people do a great job.

"Best of the West!"
jjb98275, 04 Février 2020

We've been here before but this time really cinched it! Traveling with our dog poses different challenges. This BW had it figured out!! The pool's outside grassy courtyard was shoveled and used for the pups break area. This worked great and was much better than slipping around the parking lot edges. Thanks for the poop dump box too!! The room was really clean and the towels and sheets were softer than most hotels! Slept well - so thank you!!

"Quiet and comfortable. "
Divecozumel, 31 Janvier 2020

We spent 2 nights here as they were changing over to a new lock system as explained to us by the young lady who checked us in. We couldn't get into the hotel when we went around to park but between another guest and us we managed. Room was clean and bed was very comfortable. We had dinner at the attached sports bar and it was fine. We had a 20 percent off coupon for breakfast but it was pricey for what it was. You might check out the super Walmart across the street for other options. We had a microwave and frig in the room along with a Keurig if you are a coffee drinker. Parking was an issue one day as it appeared there was a conference but after 5 there was no problem. Plenty of towels and soap products. There is a coin operated washer and dryer which is nice for travelers. The steppers and treadmills in the gym were a bit dated and worked ok for their age. Very friendly front desk staff and maintenance guy working on the tile in the lobby. Big gas station next door for drinks and snacks and a burger joint attached. Convenient to highway access but none of the noise. Overall a good stay.

"Always Comfortable"
Mike N, 20 Janvier 2020

The Gran Tree is always warm and welcoming, a truly comfortable stay with friendly people and great food. Always very clean with an extremely supportive staff. I have never had a bad stay at the Gran Tree and I have been enjoying stays here since 1997.

"GREAT stay"
975budr, 15 Janvier 2020

Terrific room, great bed, clean bathroom and plenty of space. Restaurant is good, service is quick and friendly. Price is economical. Couldn't ask for more. I'm beginning to believe the Best Western chain may have moved ahead of the rest in the motel business. They have certainly earned mine!

"Attended a business conference"
infoG291RO, 13 Janvier 2020

Excellent stay. The staff was so friendly. Every single one of them!! Great food too! Rooms were clean and modern. I always like having a white comforter when staying in a hotel. This is a well run hotel!

"Just average-should not be a BW PLUS"
emacPa, 11 Janvier 2020

Stayed here one night on our wayto Yellowstone NP. Arrived Bozeman Airport and after calling hotel, waited about 35 minutes for shuttle. Our room on the first floor was pretty much just average. Decor a bit tired and dark. Our friends had a room on the other end of the 1st floor by the pool. Not recommended! A youth hockey team was placed all around them and were quite loud plus the fact that they were making a ton of noise in the pool. Avoid First floor!!! The reason we chose this hotel was that the shuttle bus to Yellowstone picks up here every day at 12:30 which was extremely convenient. Restaurant was average. Not sure I would stay here again. Might try to research another place in Bozeman and just Uber over to catch the shuttle bus. IMO this is NOT a best western plus, but if you are catching the shuttle to Yellowstone, its super convenient.

"Reasonable place to stay"
chasvalve, 09 Janvier 2020

We stopped here before our trip to Yellowstone. It's a full service facility with a good sports bar. Rooms are average and they do a lot of conferences. Conveniently located near town and other shopping and their shuttle will take you wherever you want to go. Friendly folks. Good place not a great place.

"Comfortable and Friendly"
525loriv, 05 Janvier 2020

We have never failed to be greeted by friendly, accommodating staff, the facility is clean, the rooms are nice and the Club Tavern & Grill are excellent for an onsite motel restaurant & lounge. I have also attended conferences at the Gran Tree, and we were well fed and well taken care of.

"Good, overnight hotel stay to Yellowstone."
Volpe123, 03 Janvier 2020

Nice hotel stay on my way to Yellowstone National Park. Shuttle service from the airport to the hotel was nice. Also, being able to use the shuttle to the Museum of the Rockies was helpful. I was able to use the restaurant for dinner, and the gas station and convenience store next door helped with last minute items for my trip. I appreciated the shuttle service from the airport, and also that the Yellowstone National Park bus shuttle picked up at the hotel. I was traveling solo and did not have to rent a vehicle during my stay. I would recommend this hotel as a good place to overnight if traveling through Bozeman onto Yellowstone.

"Good value, but room location matters"
karle856, 19 Décembre 2019

We had a comfortable clean room but the window looked on to the atrium where many people passed through. We could hear their conversations. The swimming pool is not enclosed and is part of the atrium, so swimmers enjoying the pool and having fun echoed throughout the atrium; naturally, that noise came right through our window glass. Thankfully the pool closed at 10 PM, which is much later than our bedtime but it was quiet once the swimmers left. The dining room was a sports bar so it was lively and noisy. Seemed to be a local hangout.

"Best place in town"
118laurels, 19 Décembre 2019

The bed was awesome! The room was quiet. The airport shuttle fantastic. The restaurant service left MUCH to be desired. The kitchen was extremely slow even though the place wasn't busy. We were compensated for the inconvenience, but we were too tired and hungry.

"Wonderful stay!"
sailarogge27, 17 Décembre 2019

This is the best hotel for a family stay! We enjoyed to pool, loved the food at the restaurant, and all the staff was superb! Highly recommend to anyone traveling for any occasion. Will definitely be back next time we are in Bozeman!

"Clean and Comfy"
S6128ZQjulies, 11 Décembre 2019

Our hotel room was clean, comfortable and roomy! Our check in process was quick and simple, and the clerk was kind and friendly. This was a great place to stay and we will return when we are in Bozeman again.

"Very pleased!"
Swandog101, 30 Novembre 2019

Great place to stay always clean rooms and friendly staff!! Love being a rewards member with Best Western and earning free nights and points. The only hotel I use for my travels. Cant wait for the next time !!

"When in 'Cat Country (as in MSU Bobcats) the best!"
g0b0bcats, 29 Novembre 2019

The Gran Tree Inn is the best place to stay in Bozeman, MT.. Love the sports bar and the restaurant food is always very good. So nice to just walk down the hall to access these amenities. Also convenient location.

"Greatness salvaged"
Go707913, 27 Novembre 2019

Called hotel and booked my stay. Halfway between Portland and Bozeman I realized it only had me through thurs not sat. I called and they were booked full. By the time I got there, they had accomodated my stay, upgraded me to a king suite and adjusted the price to my original room rate- Yay!

"GranTree Inn Bozeman"
tinahastheeagle, 21 Novembre 2019

Everything was great during my stay in Bozeman. The meeting room was very close to my room and the hot tub was a delight after a long day of work and travel. Great place to stay when your in Bozeman for business or pleasure.

"Great place to eat and stay!"
Cyndi B, 06 Novembre 2019

We thoroughly enjoyed our stay at this hotel. The staff was attentive and very customer service oriented. Our deluxe room was clean and nice. The food in the restaurant was great, as we enjoyed dinner and breakfast the next morning. When we got there, the two front desk employees were talking to one another and as we walked up they immediately stopped talking to welcome us with warm and friendly smiles putting their focus and attention on us, as guests. I truly appreciate them. We also asked for an item from the cleaning staff who was in the hallway the next morning cleaning rooms. The employee quickly found what we needed. We will be back.

"Awesome hotel"
Peg K, 03 Novembre 2019

Stop here once a year for business travel. Friendly staff,clean rooms and an awesome Restaurant bar. Great food, and a lot of it. This place has everything you need. Close to interstate. Will definately stop again next year.

"A Great Hotel"
Creedmoor65, 27 Octobre 2019

Always look forward to staying at the Gran Tree. The shuttle Bus is Great. The folks at the front desk are polite, professional and very helpful. I usually get a room near the hot tub which is a added bonus. The rooms are always clean and comfortable. The Bar and restaurant are outstanding. Couldn't ask for a better stay. Out of a possible 10 I would give it a12.

"Big Sky Country"
BobRSI, 22 Octobre 2019

Excellent location, staff and stay. The restaurant accommodates both evening dinner and morning breakfast desires. Close to the interstate w/ free WiFi & parking. This last sentence is to hit my 200 character minimum and is not intended to make any sense what so ever ;)

"Friendly staff"
Brandi T, 16 Octobre 2019

Literally every single staff member we came in contact with was SO NICE! The room was clean, nothing overly special. The bar/restaurant has a chill atmosphere. The shuttle service is the best part of staying here besides the super friendly staff. Will definitely stay here again and will recommend.

"Wont go back to attached restaurant-The Club Tavern & Grill"
Richard W, 15 Octobre 2019

Overall, I was happy with the room. It was clean, TV worked and towels present. Only staying one night this time so decided to try the attached restaurant instead of driving downtown Bozeman. Went first to the bar but all 4 open stool spaces had dirty plates, unfinished dinks, etc. so went to hostess stand. Two young ladies there. She asked me first if I would be ok with the bar and I told her about the dirty dishes. She said 'OK' with emphasis on the 'K' as if 'Now I have to see what tables are available'. There were plenty available. The other girl sat me and a waitress came within about 5 minutes. Asked me what I wanted to drink. Told her beer and she said 'OK, be right back with your beer and take your order.' Last I saw of her until 20 minutes later two people she obviously knew sat at table in front of me and she appeared very quickly, chit chatted and got them their drinks. When she turned around she noticed me and went to get my beer which had been sitting on the bar now for bout 15 minutes. I got up to leave, told her I was not happy with the service and she laughed. Yea, laughed. Going by the hostess stand I told them the same thing, and they laughed. Guess that's why it cost more to eat downtown, the staff does not laugh at you.

"Great hotel!!!"
Gonza6bb, 09 Octobre 2019

Very clean hotel and loved the staff. Extremely helpful and made me feel at home! From the moment we walked in they were lively and just happy to be at work. I congratulate the manager on hiring these types of professionals who enjoy coming to work as it directly translates to phenomenal customer satisfaction. Will definitely be staying here again.

"Best Western Bozeman MT"
irishfox42, 07 Octobre 2019

Clean, NO BREAKFAST, GOOD BAR, Food fair $, good service by all staff. Make sure room is what you requested - Really long hall ways for older guest, Hallways confusing when tired after long drives and not good for retired guest. Door locks work well, but don,t forget plastic key - a hell of a walk around the building to get to the front desk. Small pool, but again a long ways from most rooms. Building has very large conferance and meeting rooms.

"OTR Truck Driver"
Ken C, 07 Octobre 2019

I had a great and comfortable stay, so comfortable that I was running late for my shift slept very well. The staff was very pleasant and helpful. Thank you. The next time I'm Bozeman Montana I will be stay there. Thanks again for your great hospitality.

"Stay at GranTree Inn"
Global54403149526, 02 Octobre 2019

Staff was very friendly and helpful. Rooms were very clean and situated nicely. Bonus to have microwave, fridge & safe in the room. Easy to find rooms where conference was located and those rooms were also very clean & comfortable.

"Grantee Inn"
Erin T, 29 Septembre 2019

This hotel is great! Very cozy, very clean. The restaurant/bar is very good and has a fun atmosphere. I stay at this hotel for work a few times a year and it is consistently good. Recently installed elevators.

"Great Hotel"
Lynn W, 27 Septembre 2019

We stayed here 2 nights in May. When we arrived about 4:30 pm, Savannah greeted us and checked us in quick and easy. We were given meal & drink coupons for the onsite restaurant. Our room, #148 ($253 for 2 nights), was clean with updated furnishings, had a microwave, fridge and safe, and plenty of electrical outlets. The A/C was quiet, very good water pressure, and the sink was separate from the toilet (a great idea in my opinion). All the rooms have interior entry and good wifi. The hotel is easy to get to from I-90, has plenty of free parking, and was quiet. The onsite restaurant, The Club Tavern and Grill, is excellent as well. We ate breakfast twice and dinner twice. The first night's dinner consisted of the Whiskey Burger (bacon jam, whiskey bbq sauce, & caramelized onions) with fries and a Bozone Amber beer for me and chicken fried steak with mashed potatoes and veggies with the same beer ($34). The second night's dinner was 10 oz sirloin steak with mashed potatoes and onion strings with the Bozone Amber beer ($25 meal, $5 beer) and baby back ribs, mashed potatoes, and slaw ($23) with same beer. First morning breakfast was eggs, hashbrowns, bacon, sausage ($20) and second morning was pancakes for both of us ($22). All the food was excellent and our various servers, Carly, Marina, Mason, were great. Although we didn't use them, the hotel has a casino and pool (I thought Oklahoma had a lot of casinos but I believe Montana has it beat). I would definitely stay here again if I'm ever back in the area.

"Outstanding!!"
Troy A, 27 Septembre 2019

The event staff was outstanding!! I would highly recommend this venue. Every staff member I came in contact with was very knowledge and helpful. We held a convention there over a weekend and the staff was top notch from start to finish.

"Ali saves the day!!! Great Customer Service"
nelsonrandall, 25 Septembre 2019

First off when I walked into the lobby on 9/25/19, I was greeted by a great big beautiful smile with a big welcoming greeting from Ali! I had stopped in to inquire about checking in early by 4 days! I checked online and this hotel shows completely booked. My company has me stay at another close by hotel for the 4 days until I can get in here but I love this place and you will see why. Ali did some moving adjusting switching and maybe a little conniving. She worked hard and made it happen. Now I don't have to stay at another place for 4 days until my reservation starts at BW. This is the type of personal service that you just can't get on the Internet. Fast friendly and Ali even signed me up for a deal, stay 2 nights get 1 free. I didn't even know about it!!! Thank you so much Ali for making this a great experience. hotel has a nice lobby and great restaurant and comfortable rooms. The food at the restaurant was very good and the price was excellent. Serving staff, both bar and table were excellent. Very friendly and informative. Hotel shuttle will transport you anywhere in Bozeman and of course the airport. I used the shuttle to visit the Museum of the Rokies. This is a must do! Just ask at the front desk. Saila at the front desk is pretty remarkable in remembering my name and room number when ever I requested a shuttle. This extra class of service was much appreciated and impressive. Pool and hot tub clean and relaxing. We chose to walk to close restaurants. Don't miss out on the Cateye Cafe or Jams Restaurants. Both are about 1 mile walking. Maid service is offered daily and did a great job.

"vacation 2019"
JoyceL2683, 24 Septembre 2019

Awesome hotel with many things to do. Adults can go to casino, swimming for all and great location. Staff very friendly and room was awesome. Location of hotel was very easy to get in and out of and rooms were very quiet!

"Comfortable stay in a good location"
Natarajan S, 24 Septembre 2019

Best Western Plus is a clean and comfortable experience. Lobby/Restaurant is bustling and lively. It's close to shopping (Walmart etc.), Gas Stations, I-90 and MSU. Fridge/Microwave in room is very useful. Sink outside of bathroom is good. For breakfast, explore downtown Bozeman, it's worth driving to.

"Not A Best Western Plus"
RRB568, 22 Septembre 2019

The beds were good, my husband loved watching football on the big TV. However, the room smelled musty, it was spotless and the carpet and paint were relatively new, but there was definitely a moldy smell. The room was small and the bathroom vanity was small and cramped without any towel holders. We have been on a 12 day road trip and have stayed at BW Plus Hotels in Coeur D'Alene, Idaho, Billings Montana and Cody Wyoming. Of the 4 hotels, this was the most expensive and I feel gave us the least value. No complementary breakfast, a 20% off at an adjoining restaurant, when we went to get breakfast, there was a 20 minute wait time, we did not wait. I was expecting a lot more for the price we paid. Very disappointing, will not recommend this Hotel to anyone.

"Most welcoming stay I've ever had at any hotel!"
JP-Cruise, 19 Septembre 2019

My title says it all. This was by far the most welcoming stay I have ever had at any hotel. As soon as the shuttle came to pick me up, I was greeted by Spenser, who was such a happy and friendly guy! Then I met Keegan at the reception desk who was also super friendly, everyone was. Even the bar in the hotel, all the bartenders were so friendly and welcoming. I got the feeling like this is like family right away! Loved the complimentary shuttle into town. The food in the bar in the hotel was outstanding! Try the Bloody Mary. The next time I'm in Bozeman I am definitely coming back to this place :)

"Wonderful staff and great hotel"
SammezR, 16 Septembre 2019

I stayed in one of the King Bed rooms. My room was right across from the ice machine and I didn't hear anything. Beautiful room. Staff was amazing and very helpful. Food was amazing. Will definitely stay again!

"Very pleasant and Wonderful Staff"
Joe B, 14 Septembre 2019

This stay was peaceful and pleasant, room we stayed in was clean and well kept, Staff have a great sense of humor and Helpful, it has a great restaurant and food all staff make it a Wonderful place to stay. Keep up the great work!!

"Not pet friendly"
ronburns55, 06 Septembre 2019

Checked in with two small dogs, paid pet fees of $20. Which was fine. After check out I was notified and charge a addtional $70 for pet hair in the room. I have traveled with pets for years and never been charged for shedding pet hair. Beware pet owners, Bozeman BW not pet friendly.

"Extremely helpful and supportive!"
nickimorton, 05 Septembre 2019

I had an MVA outside of Bozeman. It was terrifying! I had to collect myself and figure out my plan to get home to Oregon. I found this Best Western and the staff was so helpful and kind. They kindly let me store the remainder of my stuff from my car in their staff holding area for a few days until a friend was able to grab it to bring it to me. They went above and beyond to help me. Carl, the onsite manager, was lovely and so considerate. The bellman even took my stuff to store it away. It was a wonderful way to end a rough couple of days. These guys are awesome! (And my salad was very tasty and the service excellent, too!)

"Very Nice, No Surprises"
Paul F, 05 Septembre 2019

We were in Bozeman for a family wedding and stayed within an easy drive of locations. The room was comfortable and clean, with an excellent shower. The place has its own restaurant & bar, but does not offer a complimentary breakfast. Soda from the bar is complimentary. Pool is nice and there is an outdoor area away from traffic (though too hot to consider this trip).

"Best Western Grantree - Bozeman"
70cheryln, 03 Septembre 2019

My husband & I stayed at this BW one night prior to flying home after our Yellowstone NP vacation. The room was nice & even had a recliner! The restaurant on site, The Club Tavern & Grill, was a fun place to eat. The TV's in the restaurant were tuned to the Montana State football game & many locals were there to cheer them on! The food was delicious & service was great! Only con for this hotel was the reception staff was not very friendly but at least they were efficient.

"LOCATION, LOCATION, LOCATION IS GREAT AT BW GRANTREE INN"
bellcalgary2014, 26 Août 2019

Great stay at BW Plus GranTree Inn in Bozeman, MT. We were not disappointed with the many amenities available on the property (onsite casino, restaurant, gas station, etc). The restaurant food and services were excellent. The front desk people were very friendly and helpful. The location of the hotel was perfect for our itinerary (Yellowstone). Access to the hotel was relatively easy to get to and close to shopping and all the main highways, etc. Our room had ample space for 3 of us and best of all it was comfortable, very clean, quiet and everything was in good working order. Many thanks to all the staff at GranTree for an excellent (2 nite) stay – we would not hesitate to stay here again or recommend it to others. Good value for the money.

"Great service"
Marlene P, 26 Août 2019

We had a great stay. The restaurant breakfast was the best one in a Best Western that we have ever seen and we travel extensively. This hotel has everything a person would want for a lengthy stay; even a casino

"Hotel is fine but some rules do not make sense"
Manexhaundi, 25 Août 2019

We stayed here purposely because we have a little dog and they were supposed to be pet friendly but after we checked in, we were made to sign a paper saying that we would not leave our dog in our room without us being there with him under penalty of a $100 fine. They had given us discount coupons for the restaurant which we were looking forward to using but since we couldn't leave the dog in the room and we couldn't take the dog into the restaurant we were not able to eat there or anywhere else as it was way too hot to leave the dog in our vehicle. We had to go buy hamburgers and eat them in the room. The claim that they are pet friendly really isn't true. Just because they accept pets doesn't make them pet friendly and actually turns the owners into prisoners of their room.

"Surprising location with Casino onsite"
Yujen15, 22 Août 2019

Came here to find out there is a mini casino on site. We were on the road trip and only stopped at Vegas for a quick lunch. A time to try our luck. The hotel offers discount coupons for the on-site restaurant, BOGO drinks for the night (I needed them) and discounts to the breakfast (the location does not offer complimentary breakfast). Our dinner was great.The waiter was very friendly. We had breakfast at the same on-site restaurant. Our waitress seemed to forget about us all the time. Missing items here and there.

"Great Customer Service"
rodbeer, 18 Août 2019

We have stayed at the Best Western Grantree Inn Bozeman many times. The highlight is their customer service and reach for excellence. The rooms are clean, nice and the hotel is well located. The restaurant and bar on the premises is also excellent.

"Overnight in Bozeman"
Dan O, 13 Août 2019

Several positives; good location, clean room, comfortable bed, good restaurant. Arrived at around 4pm and was unable to check in due to “computer problems “. Unacceptable. I reserved the room with the reasonable expectation that I could check in when I arrived, following a twelve hour drive. The staff apologized profusely and also offered drink coupons. What would have been more appropriate would have been a break on the rate as I didn't get full use of the room. I finally got checked in a little before six. Then I got to enjoy the squealing of children for the next several hours through the not so noise proofed walls. A comedy of errors to be sure, but with so many hotel options in town I certainly won't be back to this one.

"Nice hotel"
Ken T, 13 Août 2019

Nice property in a great location close to the highway. Free breakfast is NOT provided as with most Best Western properties. A 20% coupon is issued for their restaurant. Hardly a free breakfast but the food and service was good.

"Great place!"
N6723YQdanm, 07 Août 2019

This will be my first consideration if I make it back to Bozemen. Very friendly staff, good restaurant on site, and well located. We had a workshop here and were well taken care of regarding snacks and beverages.

"Good but overpriced "
kbchambers1, 03 Août 2019

After checking with several other hotels that were booked solid, we ended up here. Pros: Clean Very friendly staff Nice gym, great variety of equipment Comfortable beds Cons: Outdated decor and accommodations Super overpriced No continental breakfast

"Clean, comfortable, quiet"
179margaretk, 01 Août 2019

Great service, the staff must enjoy their jobs because they were all friendly and helpful. I stayed on the first floor, it was quiet. Room was clean, bed comfortable, slept great. Plan to stay here on my next trip to Bozeman.

"Disapointed"
leenieaz2019, 26 Juillet 2019

The room was nice , however, the pool was disappointing. There were used towels everywhere and underage children in the Jacuzzi making it hard to use it. we finally just got in and they the kid that was cleaning the area told us he was going to close the pool area 10 minutes early so we would have to get out of the Jacuzzi. that was one of the reasons we picked this locations in the first place. we had waited for the underage kids to get out and now we're forced to get out early. Then the restaurant got our order wrong and my husband had to go back and they realky weren't very nice about it. They also charged us for a "Suite" when it was basically a room with a 3 foot high divider that stuck out about 3 feet. i wasted a $50 voucher that I had been saving for a special event since we don't get out much because of my health issues on a room that was nothing special. Very, Very disapointed....

"Good one night stay"
804karren, 24 Juillet 2019

Our truck had s mechanical problem and we needed to stay overnight in Bozeman. We called a number of hotels to try and locate a pet friendly place, and finally lucked out with Best Western. The bed was comfortable, there was a quiet area to walk the dog. The room was clean. We were quite satisfied. Only thing that could have added to our stay would have been a free breakfast buffet. For nearly $200/room it seems reasonable. They have a restaurant and give 20% off coupon but we didn't want that. Something quick & easy is our way. Also, the coffee in the room was not tasty. We dumped it and got some elsewhere. But it was a good sleep.

"A Beautiful Rainy Visit."
Steven C, 16 Juillet 2019

The Best Western GranTree is a Fabulous Property. The Staff is always attentive, Kind, and Cheerful. I have stayed at this Property many times and I have never been disappointed. The on site Grill and Bar are awesome. You will not go be disappointed staying here and enjoying your great get away. Thanks, Steven C.

"Best Nights Sleep We've Ever Had!!!"
mtharryb67, 15 Juillet 2019

BW Plus Gran Tree Inn goes above and beyond the ordinary to make sure it's quests are cared for. The facility is very comfortable and having The Club Bar & Grill Restaurant on the premises is definetely an assist. The food is wonderful and the servers are the most friendly and efficient that we have ever had the pleasure of meeting. There is a pool, hot tub and fitness room. The bedding is beyond belief. We had the best five night sleep that we have had in our entire lives. Would like to exchange the beds that we have in our home.

"Work trip... needed a place for one night."
JenFPia, 06 Juillet 2019

It was fine. Way better that any other hotel in that area. My room overlooked the indoor pool, which made the room very dark, no outside light. Also, no privacy when window curtains were open, as it was also facing rooms on the other side of the pool.

"Best place to take a break!"
michellenE4215CB, 02 Juillet 2019

Was shopping around Bozeman with my friend for girls day. The traffic was horrible and people everywhere... we wanted a drink a light snack and just regroup... THIS PLACE WAS PERFECT.. first drink free cuz we did a little gambling discount on food. Sweet spot for sure

"Pet friendly"
Quest16995970999, 01 Juillet 2019

We travel with a pet, the checkin staff were eager to meet him and gave him a nice treat. We stayed in a suite which was very nice, clean and comfy bed. We got great food and service in the restaurant, with friendley service. We would definitely return to Bozeman.

"Great Hotel"
larry m, 26 Juin 2019

I was warmly greeted by the desk staff when checking in for the night. Our room was spacious and located on the ground floor which was appreciated by these senior travelers. It was nicely furnished and decorated and the king bed was very comfortable! We were very pleased to find a Keurig coffeemaker in our room, a huge amenity in our opinion! The parking lot and grounds were very clean and well lit. The restaurant was outstanding, a great menu and fantastic service by the hostess, our server and even a manager who checked on us. This older property is every bit as up to date as a newer hotel. It's located away from the Interstate so there is no traffic noise to contend with. All in all, a very enjoyable stay!

"Great Base of Operations!"
mikegc, 23 Juin 2019

Our group traveled from NC, GA & TX and rendezvoused at the Best Western Gran Tree. The staff (Thank you, Savannah)! couldn't have been more helpful by allowing us to park a vehicles & trailers in a secure place while we traveled for a couple of weeks by motorcycles. We enjoyed terrific service in the restaurant and Grace, our server, was personality plus. The housekeeping staff was superb and we enjoyed talking with them during our stay. I cannot say enough good about our experience at the Gran Tree!

"More Facade than Substance"
Intlxpatr, 20 Juin 2019

I wanted to like this hotel; we stayed there twice. When you walk in, you think it is modern and new, but the rooms seemed tired and old. This Best Western does not have a complimentary breakfast; they give you discount coupons on drinks and meals. We preferred to have breakfast in a quiet local restaurant that made it's own bread and served fabulous food. Our room was quiet and we slept well. We could park close by. I saw that they were filled to capacity, probably partly due to a great location just off the interstate. We found it convenient that they are also just across the street from a large Walmart. There is a pool full of families having a great time (hint: if you want quiet, request a room far from the pool). There is also a laundry area available for guests who want to wash and dry some clothes, a nice convenience. We didn't use the restaurant in the hotel; the menu didn't interest us and there are some really good restaurants in Bozeman. During the day, all the parking spaces were filled by people attending conferences in the very large and modern conference center - five different groups on one day while we were there. It seems to me that the hotel has put most of their money into the conference center and entry and needs to invest a little more in the rooms.

"Great Customer Service"
nelsonrandall, 18 Juin 2019

What a wonderful trip. Mostly due to the great customer service. First off when I walked into the lobby I was greeted by a great big beautiful smile with a big welcoming greeting from Saila! The hotel has a nice lobby and great restaurant and comfortable rooms. The food at the restaurant was very good and the price was excellent. Serving staff, both bar and table were excellent. Very friendly and informative. Hotel shuttle will transport you anywhere in Bozeman and of course the airport. I used the shuttle to visit the Museum of the Rokies. This is a must do! Just ask at the front desk. Saila at the front desk is pretty remarkable in remembering my name and room number when ever I requested a shuttle. This extra class of service was much appreciated and impressive. Pool and hot tub clean and relaxing. We chose to walk to close restaurants. Don't miss out on the Cateye Cafe or Jams Restaurants. Both are about 1 mile walking. Maid service is offered daily and did a great job.

"Getaway"
liz r, 15 Juin 2019

I had earned a free night and since we work inside Yellowstone for NPS, we used this as our date night. The service, room and comfort made our night. The pool/hot tub are located on the inside, since weather was bad we took advantage of both. So relaxing. Thank you, Best Western

"Ok but overpriced"
Heather K, 12 Juin 2019

I was in Bozeman for a wedding and I was supposed to get a block room price. I was charged $170.00 a night for an average, one king bed room. There was nothing special about the room. The rooms are clean but dated. Also, I found out as I was checking out they offer a discount at the hotel restaurant for guests. This would have been helpful as I ate there twice. I recommend saving your money and go the Holiday Inn Express down the street for $100.00 a night. One the plus side the food at the restaurant was wonderful.

"Great service and staff"
Freedom21471253842, 10 Juin 2019

We had a great stay. Betsy and the housekeeping staff were extremely exceptional. They made our stay extra special. We enjoyed the pool and workout room. We will recommend this hotel to all our friends and family.

"Great Food and Excellent Bed !"
Inspire11708847812, 02 Juin 2019

The Grantree is exceptional for Montana hospitality. The restaurant/bar offers a great menu and good value. The rooms are quiet and have great beds. The staff is very friendly and professional. The price is most reasonable with dining and drink coupons. Make this your base camp for all your Montana sightseeing !

"Great staff, comfortable beds, and good restaurant"
gr8passage, 02 Juin 2019

I am not a huge fan of Best Western, but this one is an exception. We stayed here in conjunction with a Yellowstone National Park tour we took, and it was a very good experience. First off, the staff listens and cares about the consumer! I asked for a quiet room, and they listened! They also were so accommodating in providing complimentary shuttle service not only to and from the airport but also around town. One of the drivers was not particularly personable; one was great. Both got us where we wanted to go comfortably and on time. Hotel is in convenient location to downtown. The hotel also stored unneeded luggage for us during the three days we were on our tour, and it was ready and waiting for us when we returned. Beds were very comfortable, and rooms were clean and comfortable with good lighting and seating. We booked a king suite which was perfect for our needs. The restaurant food was quite good, and a 20% discount is offered for breakfast if you are staying there. There is also a drink coupon. We appreciated being able to do laundry (two washers and dyers on premises which take quarters), and there is a computer area as well as a small slot machine casino!

"Beautiful Hotel, Incredible Restaurant, Magnificent Staff"
Flyer09909685255, 02 Juin 2019

The only thing more magnificent than the beauty of the hotel and surrounding scenery is the staff at the GranTree. After taking their shuttle service to the airport, I realized that I had left my cell phone in the hotel lobby. The front desk staff found my cell phone and made a special shuttle run to the airport to ensure I would receive my cell phone before my flight left. Add to that, the world's best omelet their restaurant serves and this is a place you must stay if your go to Bozeman.

"Great Value"
Natew38, 01 Juin 2019

The room rate was excellent, especially considering the onset of the tourism season. The coupons for the lounge and restaurant were much appreciated. I was traveling on business, and the wait staff and other guests made the visit seem like I was not alone on the trip.

"A step above"
Passport13384077104, 28 Mai 2019

I can definitely see why this place is a Best Western “Plus” - it felt like a very nice hotel and offered great dining, drinks, and atmosphere. The staff was really friendly and the room was immaculate. Lots of good restaurants around, and the Montana mountains in the distance were lovely. I would definitely stay again!

"Great location"
Voyager25412097495, 28 Mai 2019

The hotel is not far from the Bozeman airport and both the West and North entrance of Yellowstone. We stayed in a room that was split with 2 TVs that was great for a family. The pool and sauna were perfect recreation after visiting Yellowstone Park.

"Awesome customer service"
foodchica a, 27 Mai 2019

We recently stayed for the weekend to celebrate our anniversary and it was awesome. First, I had to call prior to arrival to confirm and extend our stay which could've been difficult because we had booked the first night via a travel site online. Kaygen was awesome on the phone and got us a second night at a great rate and made sure we didn't have to move rooms. At arrival, (Saturday afternoon 5/25) the front desk clerks (Janet, Saila, and a third female) were awesome! Especially Janet who chatted with us and gave us a goodie bag for our anniversary which was a super sweet surprise. Our room was comfortable and clean. We enjoyed the bar one evening and appreciated the bogo coupon on drinks. Again great service at the bar (Saturday evening 5/25 female bartender). We had breakfast at the restaurant (5/26) and it was tasty and our server (female, college age, maybe Latino) was attentive and friendly. The city brew espresso machine wasn't working at breakfast so that was a bummer but no big deal. When we went out for our anniversary dinner, JC took us and picked us up in the shuttle which was again an awesome extra special touch, he was super fun. The hot tub and pool were nice. They (front desk around 8-9am female 5/27) allowed us to sleep in and have a late check out, just an awesome place!

"Great Hotel"
Diane D, 27 Mai 2019

Room was great. The bed and linen was so comfortable. We loved the chair in the room. The pool and hottub was great. We had a drink in the lounge and it was such a great way to end our day. We will be back!

"Nice place, but don't stay here after June 1."
UniqueHandle7, 23 Mai 2019

The employees are great and friendly and it's a nice hotel with good food, but don't stay here between June and September. They raise their rates (even for corporate stays) to a ridiculous level. We'll be cancelling our current 16 days of reserved rooms and two to four rooms weekly throughout the summer and finding a different place to stay.

"Friendly"
SuzanneMalarae, 22 Mai 2019

The employees at this hotel are always super friendly and helpful. Shuttle driver was very efficient. Really great customer service. Plenty of parking. The hotel has a nice casino you can gamble in, relaxing and clean.

"clean well maintained."
JerLin, 20 Mai 2019

room was close to breakfast and the ice machine. you want a review I write my opinion of your review process I do not care for your methods. demanding extra effort from your past guest could mean fewer stays at your locations

"Overnight stay in Bozeman"
Richardgumtree, 17 Mai 2019

Helpful and welcoming reception team. Room clean and comfortable and well equipped. Sadly no breakfast, we should have noticed when booking but every other BW location we have used over the last two weeks all provided a good breakfast. GranTree only gave a discount voucher for the on-site eatery. A disappointment. Location OK for the town.

"The New Look"
johngO583EA, 14 Mai 2019

Your recent renovation considerably reducing the size of the dog area has not met with the approval of Freta the Wonder Dog.The dog run was the reason for us paying a premium over other lodgings accepting dog guests at less cost as she so enjoyed the off leash run. We have her agreement to use cost when selecting lodgings when staying in Bozeman.

"Reunion"
84dexterb, 05 Mai 2019

The BW Grandtree is and older motel in Bozeman. While it has a decent sports bar restuarant is expensive even for Bozeman. For the quality of the rooms and the facility it is very much over priced. The staff is very nice and helpful and competent. Parking is adequate but access is challenging.

"Melanie Fowle"
mfowle, 02 Mai 2019

All fine. Quiet and comfortable. Rate was extremely high but guessing I got one of the last available rooms.I pay half this much in Oregon and California. Breakfast was wonderful and my server was so friendly.

"Nice room and quiet "
666connieb, 02 Mai 2019

The room was nice sized and quiet, the beds were very comfy. The room had a safe, microwave and a larger dorm-sized refrigerator. There was a restaurant onsite, The Club. We didn't get a chance to eat there due to a 25 minute wait. Went to a Mexican restaurant in walking distance that had good food. There was a small casino onsite, fun little spot. Friendly staff.

"FANTASTIC!"
Melissa K, 01 Mai 2019

Had a wonderful Dinner for our Scouts Pack! The staff was absolutely amazing, the food was fantastic! Will be back again If I ever need an event held. Loved all the screens to have different slide shows thru out our function.

"Beautiful Accommodations. Everything about this place was perfection."
terric645, 30 Avril 2019

I wish we could have stayed longer. Our room was perfect in every way. The front desk first impression was spot on. We absolutely loved the room. We were traveling across the US and this was our favorite hotel along the way. Once again, thank you Best Western.

"Traumatic Experience"
WhirldWind, 22 Avril 2019

Recently my wife had a two-night business trip, and her company put her up at the BW+ GranTree. She enjoyed Bozeman and invited me to come with her on a return trip the following month. My flight brought me to Bozeman before lunch, and my wife was scheduled to arrive at 9:30 at night. After sitting in the hotel lobby for a couple of hours, another person who works for the same organization with my wife suggested that I ask if it would be possible to check in early. Around noon I approached the desk and showed a copy of my wife's work-ID, my drivers liscence, and a credit card (to protect the hotel in case I charged any “incidentals.” The desk clerk refused to allow me to check in. After waiting several more hours, my wife called the front desk and gave them the “OK” for me to check into our room. Again, they refused. By mid-afternoon, I saw many other guests checking in, so I asked to speak with the manager. Again, I offered an ID and a credit card to pay the full room charges. Again, I was refused. The manager stated that the contract with my wife's company prevented them from allowing me to check in. (My wife and I have the same last name.) My wife called the people at her company that coordinate the contracts. They stated that there is nothing in their contract that would prevent me from checking in. In fact, her company stated that they encourage family travel, when possible. This will be my last time at a Best Western. I should note that I have been very polite to everyone here. But 12 hours waiting on a lobby couch was NOT the experience that we had planned.

"Breakfast meeting an room tour"
Konnie B, 20 Avril 2019

I recently had a business breakfast meeting at the GranTree Inn and got to tour their newly remodeled rooms. First off, the breakfast was great - thank you for your attention Bubba! Melissa Kostelecky showed us several rooms and explained how they accommodate guests for their many business meetings and conventions. Melissa and the staff at the GranTree have the ability and creativity to ensure that your business event goes on seamlessly. I was also very impressed with the new fitness facility and accessible rooms - very nice! They even have a lift not only for the pool but the hot tub too.

"Great place for events and conferences"
svbozeman406, 15 Avril 2019

I've attended several conferences and events at the Best Western Plus GranTree Inn and have always had great service and excellent food and drinks. It's a great place for business travelers and the new gym is great. Great place to hold large events.

"Best Western Plus GranTree Inn Bozeman Montana"
FellowTraveler823351, 14 Avril 2019

Room above avg, casino nice, restrnt GREAT. Staff outstanding. But felt I was in a dorm bsmnt. Area was being used by staff 4 cleaning & maintenance. Hallway ALWAYS filled with laundry bins, clng carts, mtc eqpmt & wshng & dryg of laundry.

"Nice but average hotel"
ww2history, 13 Avril 2019

Spent the night at the Gran Tree Inn on business. Typical Best Western Inn. Room was clean. Everything as expected. Only complaint was that the bed was lumpy. Could feel the indentation in the matress from the thousands of previous guests.

"Nice Place in Bozeman"
Amanda973, 11 Avril 2019

We stayed here while visiting Montana State. It's conveniently located In town and has nice accommodations. We checked in late and were greeted by friendly staff and a clean room. Would definitely stay here in the future.

"Will Stay There Again! Plus, dog Friendly!"
Jan D, 08 Avril 2019

The facilities are welcoming, everything was spotlessly clean, and food fantastic! The staff was most accomodating, as well. It is a dog friendly hotel and I appreciated the container of dog scooping bags and garbage can behind the hotel. Plus, there was an area to walk dogs safely.

"Everyone is so friendly and helpful!!"
BobcatBooster, 05 Avril 2019

We always love staying at the GranTree. Everyone is so friendly and helpful. From the front desk to the restaurant to the maid services everything was top notch. We will definitely stay there again. Thanks so much everyone!!

"Well Done - Best Western GranTree!"
LovinMontana, 05 Avril 2019

As a conference coordinator I was super impressed! Not only was the facility clean and the food excellent, but the staff was amazingly helpful the entire time! I would recommend this hotel and will definitely be back! Thank you!

"Great Experience"
Janet S, 03 Avril 2019

The room was sparkling clean. Beds were comfortable. Fitness room was great. Front desk staff was friendly & helpful. Extremely quiet, I had a very peaceful night. Love this place! Best place to stay in Bozeman.

"Lots to like"
surfercharlie, 02 Avril 2019

I spent 4 nights here for a conference. I found a lot to like. I got a king suite. It was very nice and spacious. The television is large. The sitting area is nice. The room was very clean. There was a refrigerator, microwave, and coffee maker in the room. The provided toiletries were high quality. Housekeeping was great. The staff was very friendly. There is a pool, exercise room, and guest laundry. The free wifi was more than adequate. The location is terrific. There is no complimentary breakfast, but the onsite restaurant is fantastic (which I will review separately). The only thing I really did not like, and the reason for 4 stars instead of 5, is because the bed was very hard and I woke up each morning with a back ache.

"My Montana"
Frank P, 28 Mars 2019

This is my favorite place to stay when I travel to Yellowstone National Park. I always stay here at least on the the way there. It has a great bar, hot tub. It is easy to get to the highway and downtown. Close to shopping.

"My new go to"
LMBARR66, 28 Mars 2019

I have stayed at a few different hotels in Bozeman. This was the first time at stayed at the Gran Tree Inn at Bozeman. It is my new go to place to stay. The check in was smooth. The room was comfortable. The restaurant and bar were great and the casino was a nice bonus.

"J&H, Inc. Joe Flynn - outstanding hospitality"
Tourist04770747278, 27 Mars 2019

First off, best sports bar in Bozeman, lots of screens, food from appetizers to lunch or dinner - outstanding food. Friendly staff! great location right off the I90, hotel is very clean, well run, staff is helpful.

"Relax, Recover Rejuvenate"
michellenE4215CB, 27 Mars 2019

I stayed here because I was having an outpatient medical procedure done and didn't want to drive the canyon afterwards. I picked this place because of the hot tub reviews, as well as - room service/food reviews and overall cleanliness. Their valet (which is normally used for airport transportation) was very kind and took me to my appointment and picked me up so I didn't have to drive at all... in between the time i left for the hospital and returned their hot tub some sort of malfunction and out of order .. completely devastated and frustrated as I was so looking forward to the comfort - they did arrange to have their guests be able to use the Days Inn pool/hot tub - after much consideration I decided to walk over there.. completely spaced to get the key for the hottub area, and had to walk all the way back down the hall to get it - - the guy at the front desk acted as if I was interrupting his netflix and brushing his hair and wearing clean clothes wasn't in his work ethic - he grunted something gave me the key and I was on my way! Ready for the relaxation and comfort of not only the heat more importantly the jets from the tub I pushed the jets button and nothing happened .. pushed again, nothing .. they guy in the pool said the jets didn't work - ARE YOU KIDDING! (reminder this is at Days Inn as Gran Tree found an alternative for their guests) .. I get my winter clothes back on - go back to the front desk to Mr. Hey-don't-bother-me-while-I'm-working-and-not-giving-a-darn-that-customer-service-is-my-job, I say excuse me, did you know the hot tub wasn't working - he said it's hot.. I said to me, if there's not jets - there's no working hot tub - I asked why he wouldn't at least tell me the jet weren't working when I asked for a key - his reply ... You're not a guest why do I care .. my reply - that's a jackass move! .. I went back over the Gran Tree and informed them that they may not want to offer the Days Inn option, as there are not jets. They apologized, and within seconds were on their computers trying to find an option - they did the best they could - which was upgrade me to a suite with a Jacuzzi tub for the following night (as they were full that night). The food service was so quick and the food was SO HOT and fresh! .. you HAVE TO try the Pizza - for breakfast I walked down to the restaurant to eat so I could get up and moving, holy moly it was so hard to decide what I wanted .. it all looked so good, and when the PHENOMENAL server told me everything was homemade, I had to do it - I ordered, pancakes, Biscuits and Gravy, and an Omlete with hashbrowns .. BEST BEST BEST Biscuits (mmmm I can still taste the homemade biscuit) I've ever had - hashbrowns were so hot and yummy and the pancake mouth watering .. (I didn't eat it all but I gave it a good shot!!) the hallways were so clean - all the lights worked, was always free of debris and most importantly to me - they were quiet! I did pretty good in the casino too .. HIGHLY recommended and will be visiting again in the future for FUN this time!

"amenities not what advertised"
Extraordinary633754, 25 Mars 2019

During our 3 day stay Hot tub and pool hours very limited or not functioning. Compensation a free beverage. I was asking for room rate price reduction because we booked for the amenities and they were not available.

"Great stay"
228terrih, 19 Mars 2019

Great hotel to stay at while driving through Montana. Loved having a restaurant on site so we didn't have to go out once we got there. Nice to have Walmart across the street to pick up a few things since we'd been on the road awhile. I'd definitely stay here again if traveling through.

"Great place to stop while traveling."
Don S, 12 Mars 2019

I have a 14 hour drive at least once a month for work, I have been breaking up the drive and stopping at this BWP for a while now. If you get in early, they have a great restaurant for dinner and breakfast is pretty good too. They also have nice rooms and so far I have not been disappointed with any of my stays. I will even drive a couple more hours to make sure I can stay at this BWP over some of the others I've tried. Needles to say I like this one.

"Great Hotel"
oldmama54, 11 Mars 2019

Just returned from a trip to Yellowstone and stayed at the Best Western Gran Tree before and after the trip into the park. The hotel is clean, great staff, large rooms, free shuttle to airport, and has a restaurant. The food in the restaurant has large portions and the service is great, even when there are multiple teams in town for sporting events. There is also a laundry available, which was located conveniently right across from my room on the return stay, but no noise could be heard. The internet is fast enabling quick transmission of photos and checking email. Walmart is right across the street for any needs, and also has a great souvenir shop in the store. Overall this is a nice hotel for any stay. I would definitely stay again.

"Good,but......"
William H, 09 Mars 2019

Got,this room at the last minute. Clean and nice. Pet friendly! Things to know...... Walls are thin, we could really hear the water running in the next room as well as two women arguing. Breakfast is not included. Staff very friendly.

"Great Customer Service"
Jada B, 09 Mars 2019

The hotel is comfortable and convenient, especially since there is a shuttle service to get you to and from the airport, downtown, and other nearby sightseeing spots. All the employees we interacted with were very helpful and professional.

"QUIET, QUIET, QUIET"
enture, 09 Mars 2019

Spent a very restful night at this property in transit to Yellowstone NP. The airport shuttle is a nice bonus. Young, enthusiastic, friendly, front desk staff made the welcome even more pleasant. They do give you a coupon for 20% off breakfast and a coupon good for BOGO on beer and drinks in their on-site restaurant. Generous portions for breakfast and LARGE burgers for lunch. Don't leave the property for a chain restaurant, eat here and get attentive service and yummy food. Don't miss the chocolate covered coffee beans they offer in the evening at the front desk.

"Winter in Yellowstone"
Island1997, 04 Mars 2019

We stayed in Yellowstone for a week on the way to and from Yellowstone we stayed at the Best Western in Bozeman.. both times staying was great... there was a little hiccup with our friend booking our room through a 3rd party site ... the young lady that works there her name is Jenny was AMAZING we had multiple issues which she handled like a true professional and never once got upset.. she is a asset to this establishment.. Thank you Jenny for saving the day and getting us a great deal on our room ..

"Fantastic Stay in Bozeman, Montana"
Gary M, 27 Février 2019

From the check-in to the check-out this hotel is superior. The staff is knowledgeable, friendly, and courteous. The food served in the on site restaurant is some of the best I have eaten anywhere. The portions are huge...easily shared. The taste of the food is delicious across all meals that we had at the restaurant.

"No Parking, Loud"
CaliTraveler23, 24 Février 2019

Functional as a stopping point on a trip. The room was adequate. However, there was an event booked at the hotel and they did not save any parking. We were told we could come back between 9 and 10 PM and there might be parking. As there was nothing close by to park at this left us in a bit of pickle. When we did make it to our room it was quite loud as the pipes made a groaning noise when people used the sink next door. We will not be back as I would be afraid there would not be suitable parking again.

"Great Hotel for a Conference"
Janet R, 21 Février 2019

Was here for a work conference (second time we've held it at this hotel). Could not be happier. The catering and convention staff was excellent to work with and very accommodating. Great communication and follow up. The catering staff was wonderful - very helpful and friendly. And, the food was great. You don't have extremely high expectations regarding conference food - that's just the way it is. But - all of our food - from brownies at break to sandwiches and salads at lunch, to prime rib and salmon at dinner - was very good. In addition, the rooms, which are quite comfortable and well appointed are AFFORDABLE - hard to find at a conference hotel in Bozeman. Overall, our group of 50 was very impressed, once again, with the GranTree. We'll be back again in 2021, when our meeting returns to Bozeman.

"Comfortable Hotel in Bozeman"
Robert P, 21 Février 2019

My experience at this hotel was very pleasant beginning with check-in and throughout the stay. The reception desk people were friendly, helpful and efficient. The room was spacious and clean, but perhaps a little over furnished. They have a pool which is a plus for some. Although they do not provide a free breakfast, they do give a 20% off coupon for breakfast entrees and also provide drink coupons which can be used in their lounge. The hotel is located close to I-90 and also close to the city center for a variety of restaurants, shopping opportunities and The Museum of the Rockies.

"Left Waiting"
Ronald S, 16 Février 2019

The room was fine, beds were comfortable, and had a great restaurant. However, I was promised my room would be ready at 3:00, as I had to be someplace at 4:00. I stood waiting until 3:15 and I was finally given a key card. When I got to the room, it was still torn apart and the cleaning staff were not even close to being done with the room. I needed to take my bag back to the car, change my clothes there and made my appointment. Very frustrating.

"clean and comfortable hotel with in-house restaurant (good)"
Peter G, 13 Février 2019

Our room was clean and had average comfort. The vanity was small and not inside the bathroom. The corridors smell of cleaning agent, but this is a minor issue. You can walk indoors to the ecxellent restaurant. Free airport shuttle, friendly staff. Heater/AC is the typical electric fan-type, it wakes you up when it goes on, or you must shut it down at night.

"Amazing Conference Services"
MTMASkinner2012, 12 Février 2019

Where do I start? We held our annual conference at the BWW Gran Tree Inn and had the best service in all of Bozeman. The conference staff were hands down the most accommodating and kind staff ever. I couldn't ask for better service, technology access, and overall conference help!

"Noisy heater...no sleep...chlorine smell☹️Everywhere."
Daydream797838, 10 Février 2019

The heater in our room growled every time it attempted to heat the room...not to mention the smell of the heavily chlorinated pool permiated everywhere on the first floor. This place needs a major renovation. Sorry staff very nice but would never stay here again.

"Clean, comfortable hotel"
Karen W, 10 Février 2019

We stayed here before and after a package trip to Yellowstone. The hotel provided shuttle service to & from airport as well as for a trip to the Museum of the Rockies. We had a double queen room which was nice and clean. The only issue was the one bed was so close to the wall that it was hard to get in. There is a very small casino room on site. The restaurant/bar was very nice. We ate breakfast, lunch and dinner there. There were a lot of choices, the food was good and reasonably priced. All of the staff were very friendly. We did have problems with the toilet on the last night there. The maintainence man came to our room within 5 minutes of calling the front desk. He used a plunger which helped some. Since we were checking out we just used the restroom in the lobby area and made sure to tell the front desk that the toilet needed some more work.

"Everything you need and great location"
CAMUSZ, 10 Février 2019

I have stayed at Best Western Plus GranTree Inn twice. The rooms are comfortable and quiet. There is laundry, a real plus. Restaurant on site and great location. I walked to downtown Bozeman and a shuttle to Bridger Bowl Ski area. Walmart is across the street and transportation to Big Sky and within Bozeman is a 5 minute walk from the hotel. The staff is super friendly and will do everything to make your stay great. The folks that drive the free shuttle to anywhere within Bozeman city limits and to the airport are also super friendly and prompt. I will stay at this hotel the next time I am in Bozeman.

"Friendly hotel with comfortable bar/restaurant"
rondvous78, 08 Février 2019

We stayed here because of convenience of taking Yellowstone shuttle. We were overwhelmed by the friendliness of all the employees we met. The free shuttle from the airport was a great benefit. We were greeted warmly at the front desk and given a complimentary upgrade. Our room was clean and comfortable and had all the amenities needed. Craig the bartender was both friendly and informative. The 8 ounce burger and caeser salad was big enough to share. Breakfast at the restaurant was delicious and service was prompt. Vanessa was an excellent server. The Gran Tree was a great hotel to start our Yellowstone vacation.

"Comfortable stay, Good breakfast in well maintained and situated hotel"
Ian M, 07 Février 2019

I was one of a group of 12 wildlife photographers who stayed here on our way to Yellowstone and again on our return 8 days later, so I experienced 2 nights here. On both occasions, the room and en-suite was spacious and well appointed with fast free-wifi, large TV and tea/coffee making facilities. Rooms were spotless and bedding very clean and comfortable. Breakfast is good here - plenty of choice and friendly and attentive waiting staff. My only reason for giving this 4* and not 5, is the fuss around checking-in. Given that we had stayed here 8 days earlier and were a return booking - with both bookings made months in advance - it still took 40 minutes to check-in. We arrived at 1935 on 25 Jan after a lengthy drive in poor weather from Yellowstone. Despite, having a booking and then as requested at check-in writing our names down and listing who were in doubles/singles etc, the reception team of two made a real palaver of check-in and even then got it wrong so that we wound up handing back keys and papers and having others issued. As a consequence, we finally got our room keys at 2015. Reception seemed more concerned with process than customer requirements. We were basically a group of tired people who simply wanted to get to our rooms shower and eat. Their reason was that the hotel was very full - fine, but we had booked months in advance and what is more we were the only people in reception! One of the receptionists seemed out of his depth. My normal experience with a pre-booked room is that the paperwork is waiting on arrival with the key to the allocated room and I simply sign. Five minutes should be more than adequate to achieve this. I would stay here again as I think it is a good hotel and the remainder of the service was faultless, but would ask that reception is re-briefed on priorities, ( I see that a few others have made comments on this area) since this is the first impression - and it counts.

"Great hotel and staff"
7Sydney1, 05 Février 2019

Great job!! Keep up the good work. The hotel is clean and the staff is friendly. They have good food at good prices and large portions Also If you want to go into town they will drive you and pick you up.

"Can't go wrong staying at the Best Western Plus Gran Tree Inn"
Grousegirl, 05 Février 2019

For five years we've made the Best Western Gran Tree a part of our lodging stay prior to our trip to snowmobiling West Yellowstone. When we return from our snowmobile trip back into Bozeman it's back to the Gran Tree. The Best Western Gran Tree is exceptional in every way. The Club Traven and Grill which is located on site has excellent food and is highly recommended and their shuttle service is great!. I wouldn't think of lodging anywhere else when in Bozeman.

"Could not have had a nicer experience"
Robert F, 04 Février 2019

Registration was efficient and friendly, the room was beyond what I expected and I was placed very close to the conference I was attending. I really don't think I could have had a better stay! Parking was very easy and the pool area was quiet when we visited it so we could fully relax. The wait staff was excellent as well.

"Stayed twice on way to/from Yellowstone NP"
hiker11823, 28 Janvier 2019

Nice hotel with shuttle to/from airport and downtown Bozeman. Friendly and helpful staff. Replaced nonfunctional coffee maker the same day. Above average rooms. Good spot for first day and last day for a trip to Yellowstone as the bus to Mammoth Hot Springs picks up and drops off at this location. (You cannot drive your personal vehicle into the park in winter past Mammoth Hot Springs) If you do stay at this location be aware of: (1) This hotel is used for conferences and airline crew overnights, combined with the next to I-90 location,the places fills up. Make your reservations a few months ahead of time. (2) Between the airport shuttles, crews, and the YNP bus, the front desk gets hit with large waves for check-in. They try to add extra help, but get overwhelmed easily. Make sure your get all of your paperwork, restaurant coupons, early check-out instructions, and shuttle requests - things get missed. (3) If you request an e-mailed closeout bill for checkout (required for pre 7:00 am check out) be prepared to have to call the hotel later to get them to actually send the email and attached pdf of final bill.

"Nice Hotel/A lot of Mistakes"
Carlett H, 28 Janvier 2019

The hotel is very nice, The staff are very nice, We were there for a hockey tournament checking in on a Friday and checking out on a Sunday. When I got to the hotel I was told I was getting charged an extra night because my reservation was made for the night before (3rd party tournament reservation site). But they were unable to work with me because it was a mistake on the 3rd party, We try to have a team dinner (Potluck) to help keep cost down and they were very unaccommodating to give us a spot to have our dinner because we weren't buying food from the restaurant. So we found a hallway to sit in and have our gathering, at 7:30 we were told we were being to loud and people were trying to sleep so we had to leave, Kids were kicked out of the pool because they were having to much fun (splashing and being kids). At check-in half our team was told that our team breakfast has been canceled so they gave vouchers for the restaurant, the other half was told there would be a team breakfast and gave no vouchers. Best Westerns Hotels are you usually very accommodating and helpful for a group our size but this place was very unorganized and the restaurant had very slow service. I'll take my team to a different hotel the next time we are in Bozeman.

"Great Hub"
Spicedive, 27 Janvier 2019

Best Western Grant Tree is a great place to start and end your Yellowstone adventure. Very friendly staff. Free airport shuttle and if you need anything there us a Walmart across the street. We enjoyed the California Egg Benedict for breakfast and room service in the evening.

"Just walked in.... What a great hotel"
Suzann521, 21 Janvier 2019

Due to bad weather my son and I needed to make an unexpected stay overnight in Bozeman. We went into a couple of hotel properties looking for a place to stay. When we arrived at the Best Western the staff at the front desk wete absolutely wonderful. A special thank you to Jenny who went over and above to make sure we were comfortable and knew everything the hotel had to offer. Our room was very nice, the food was great and my son enjoyed both the hot tub and the pool. If I was in the area again I would stay here. I would also recommend it highly. This was one of the nicest Best Westerns I've ever seen and I do like the brand and stay at many.

"Business stop"
M7912QEdonalds, 18 Janvier 2019

I stayed the night while travelling to work, I bought dinner and there was more food than I could eat, which doesn't happen very often to me. The room was clean and comfortable and the people working there were very nice. I will stay there again when traveling through Bozeman.

"Great Stay"
Cathy S, 15 Janvier 2019

From the friendly front desk to the clean, comfortable room and great service made the stay at the GranTree Inn a pleasant one. It was convenient to have great food and drink on site for meeting with friends.

"A good value for the money"
ACWilson, 13 Janvier 2019

I stayed at the Grantree Inn twice on my visit to Yellowstone this winter. Xanterra will pick you up and drop you off here if you are staying in the park, so this hotel is very convenient in that regard. My first visit at the start of my trip was much better than at the end of my trip. The front desk lady was much more knowledgeable and thorough when I checked in the first time. The second time through the lady seemed rushed (even though there was the same amount of people waiting each time). The first lady made sure I felt like I was being well cared for. Each visit the rooms were clean and adequate. The price for the room seemed low for the service and value provided, so I really have nothing to complain about. I used the airport shuttle, it was fast and efficient. I ate breakfast in the on site restaurant, it was just fine. I'd stay here again if I was back in the Bozeman area.

"Stayed January 10, 2019"
Coco C, 11 Janvier 2019

Room was fine. Very clean, comfortable bed, plenty of towels, large bathtubs that actually allow you to take a bath, not just a shower. Friendly clerk and housekeepers. Disappointed there was no complementary breakfast. For the price It was a very good stay.

"Grantree inn"
Pinbetty, 10 Janvier 2019

Thanks for the great stay. The front desk was very helpful, especially Betzy. She helped me when I was the one that messed up my reservation. The room was clean and quiet. The pool was nice. Breakfast was good.

"Fabulous Staff"
Peggy K, 09 Janvier 2019

The facility is older and could use a refresh. It is tired looking. But the staff especially in the grill and tavern is one of the friendliest and professional I have experienced. Everyone was smiling and actually seemed to be enjoying their work.

"Request room opposite pool."
Kevin S, 07 Janvier 2019

Rooms were comfortable but poolside rooms very noisy. WiFi unreliable & slow. Rooms and facility very clean. Staff friendly and provided a good service. We had a group breakfast in a conference room and it was very good. Restaurant and lounge was a nice amenity.

"Good value overall"
Karin H, 07 Janvier 2019

Friendly service, big rooms. Restaurant is surprisingly very good, although breakfast is not included in the room rate as usually typical at BW hotels. The airport shuttle is a nice feature, but be aware that despite reserving a seat on the shuttle, they overbook it and it can cause unnecessary anxiety when trying to get to the airport. For one van, 10 people were booked with a lot of luggage. We couldn't all fit. This is apparently a problem that happens often. Otherwise, good hotel with large, clean rooms and tasty food in the restaurant.

"Yellowstone adventure ..."
PaulY1568, 01 Janvier 2019

Recommend by tour company for Yellowstone NP trip. Stayed a night on each end of trip. Rooms were all nice - clean and comfortable. Desk staff was accommodating to get us extra room for our stay. Restaurant had good food and service. Our family enjoyed the pool and hot tub.

"Very nice hotel great value good pool/hot tub, terrific restaurant"
Wootnakka, 31 Décembre 2018

We live in Billings and went to bridger mtn for a little skiing - roads got nasty so made a last minute reservation at the best western. GREAT value and accommodated our dog for a small fee. Older hotel but well-remodeled and you can tell whoever is running the show cares. Hot tub was hot, clean, and jets worked (a hotel rarity) and the hotel restaurant was fantastic - terrific food and truly outstanding service. 10/10 will stay again zero issues. FYI easy freeway access and convenience store next door.

"Best Western GranTree"
mtgirls, 30 Décembre 2018

Had the best get away! Service is 10 out of 10! We had a trainee for checkin and he did an excellent job. Restaurant has above excellent food and sports on the TVs for my husband! Great place to stay!!

"If you are staying in Bozeman, this is your place!"
Douglas S, 28 Décembre 2018

What's not to like about this place? Full-service hotel with everything you need and want. I stayed for three nights in one of the suites. The room seemed brand new (possibly recently refurbished) and was a true comfort zone. All the furnishings were top quality and very tastefully appointed, with a somewhat Western motif, including a beautiful mural that took up an entire wall. The staff were very helpful and friendly, although I really didn't need a whole of assistance for the most part. There is a great restaurant/sports bar that is jamming any time of the day. I had several meals there, and none of them disappointed. Throw in a business center, coffee bar, casino, and pool/spa, and you have everything you need for a pleasant stay. This is obviously a well managed establishment, and I highly recommend.

"Yellowstone Access Point"
Larry-Crystal, 23 Décembre 2018

We stayed here because our Yellowstone Forever Winter Expeditions made this location the drop off/departing point. The hotel is a former Ramada property which has been refreshed. It was adequate but overpriced. The restaurant downstairs had superb food despite a lax front end greeter. The hotel should be commended for their 24 hour airport shuttle. We used it after midnight and again at 5:30 AM. Kind of felt like a truck stop location. Clean and comfortable with friendly staff.

"Easy check-in, very efficient and friendly."
Steve W, 22 Décembre 2018

Room was very clean and recently updated. the king bed was very comfortable. Room attendant was great in responding to a request for extra soap. Location of the room was on the second floor with elevator accessibility. Great Stay

"Friendly staff"
Anthony K, 21 Décembre 2018

I had a great experience with the Best Western in Bozeman. All the staff was very friendly and helpful. The restaurant had a good selection of food and it was prepared correctly. The wait staff had a great attitude. I would recommend this hotel.

"Best Western Plus"
358kayleighv, 14 Décembre 2018

Customer service was excellent and they were always very helpful. The shuttle service is very convenient and provides a nice mode of transportation anywhere around town. The hotel itself is a little dated but they do a good job keeping it nice. The best part of the hotel is the restaurant and bar!

"Perfect every time!"
tenilleb2018, 03 Décembre 2018

We stay here every year for a company Christmas party. Every year, they upgrade us upon arrival, this year, they upgraded us to the bridal suite, I worked with a young lady named Betsy. She was an absolute GEM!! I had questions regarding the corporate rate compared to my Best Western Rewards rate, and she upgraded us over the phone and ensured we were getting the best price before we even checked in. Their pool is fantastic, and the Eggs Benedict is out of this world! This is my favorite Best Western to stay at. Always a pleasure, and always sparkling clean rooms.

"Fast friendly service, nice rooms"
Don S, 20 Novembre 2018

I stopped for the night on my way to work. The people at the front desk were very friendly and gave me a better rate than what I found on the internet. I had a good night sleep and also got a 20% off coupon for breakfast the next morning. The breakfast was also very good.

"Comfortable and friendly "
bigeasygirl, 10 Novembre 2018

The staff could not have been nicer. They answered all of my questions and were very helpful arranging complimentary transportation to the Museum of the Rockies and downtown Bozeman. The hotel isn't luxurious but it is comfortable with clean rooms that have a coffee pot, refrigerator, and a microwave. And the hotel restaurant had really good breakfast. That's the only meal I had there but it was very good. There's a Wal Mart across the road should you need something you forgot to pack. Overall a very pleasant stay.

"Very disappointing"
Dream442776, 09 Novembre 2018

Overpriced. Underwhelming.Gym next door over a gas station. No breakfast unless you go to restaurant where they give you 20percent off. Can't get anyone on front desk on telephone. In short stay at a cheaper place and get more.

"Great choice!"
Sandy H, 03 Novembre 2018

We stayed two nights at the Best Western Plus GranTree Inn and enjoyed it very much. The employees were all very pleasant and helpful. The room was clean and reasonably up-to-date with stone counter tops and a big flat screen TV. The restaurant served good food, nicely presented by friendly people. (Lots of TVs for sporting events too.) We took the free shuttle on several occasions (to and from the airport as well as to town and back) and found it handy and not difficult to get (just call the desk and tell them where to meet you.) Both an indoor swimming pool and an exercise room are available. There is a beautiful view of the Bridger Range from one side of the hotel and it is walking distance from a Walmart in another direction.

"college Alumni Road Trip"
Gregg P, 02 Novembre 2018

The Grann Tree Inn was the best Hotel we stayed at spacious room clean a lot offered. We felt very safe and comfortable . We will stay there again.The staff was very helpful and nice. My husband is disabled so they made it easy for me..

"Overall Good Value"
ambera774, 01 Novembre 2018

Quality, clean room; great restaurant and lounge on the main floor with a simple yet diverse menu; helpful and friendly staff. The window in my room faced into what looked like a conference room or spare lounge, but the room itself was updated and comfortable. I wasn't alerted to the option of room service, something I was hoping for, which is why service gets 4/5 stars.

"excellent stay"
Carmen W, 29 Octobre 2018

I enjoyed my stay at Best Western Plus Gran Tree Inn. The staff was courteous and efficient. If I need anything I just had to call the front office and they took care of all my needs and questions that I had.

"Great customer service"
Lara G, 28 Octobre 2018

We came up for a wedding in Bozeman Labor Day weekend in September and it had nothing but fantastic experiences with all of the staff. The rooms were clean, the bar had cheap happy hour, and the staff at the front desk was extremely knowledgeable and welcoming. Thank you for being so kind and helpful, we would absolutely stay here again!!!

"Average best western"
ben l, 28 Octobre 2018

Rooms are marginal, transient worker make up many of the guests. Loud at nights. No breakfast. Stay at the Hampton next door. Same price and better service. Only positive is proximity to airport and ease of access, despite not running an early morning shuttle.

"Nice hotel"
Trevor C, 24 Octobre 2018

This is a nice hotel. Nice big rooms, large tv, fridge that doesn't destroy everything in it.The attached bar/restaurant is the rare spot hotel bar where people actually go that aren't staying in the hotel its that nice. No continental breakfast is the only downside.

"Clean, nicely appointed hotel"
gailc103, 08 Octobre 2018

Rooms were quiet, clean and nicely appointed. Welcoming staff. Easy on/off interstate. Restaurant had great food. Will stay again when in the area.even tho construction going on did not intrude on my stay

"Nice stay"
Maggie H, 03 Octobre 2018

It was a nice quiet stay. The bar offers two-for one drink specials. Nice selection of beer and wine. The halls are a bit of a maze but the room was clean with a microwave, refrigerator and safe. I'd stay there again. Nice front desk staff

"Thanks for the perfect night away from home and Baby Shower!"
Kaela C, 01 Octobre 2018

The Staff is beyond amazing at The Best Western GranTree Inn! Had a perfect stay and already looking forward to our next overnight in Beautiful Bozeman, MT ;) thanks again! The kids had so much fun swimming and are already begging to come back!

"Exceeded our expectations"
Camusban7, 22 Septembre 2018

Lovely big, spotlessly clean bedroom with lots of good quality facilities. The staff were all very friendly and helpful - service at dinner and breakfast was excellent, as was the food quality and portion sizes. Would highly recommend.

"Desk clerk, Ronnie, was phenomenal..."
fltwalletranch, 20 Septembre 2018

My wife and I have visited the Grantree Inn for many years and have stayed overnight there on a few occasions. Yesterday, we arrived shortly after 5AM, after dropping family at airport. We hoped to have breakfast, but it was too early. Ronnie inquired if she could assist, gave us coffee and a wonderful place to sit until the restaurant opened. She was wonderful and extremely helpful. Kudos to Ronnie!!!

"Wonderful service and amenities"
gnhermit, 18 Septembre 2018

The service was top notch. Everyone was helpful and courteous. The room was very comfortable. I really appreciate the ability to control the room temperature. That is not always an option in hotels these days. The bed was extremely comfortable.

"First Visit"
Mark Q, 15 Septembre 2018

I stayed two nights recently to attend my nephew's wedding. Although the price was a little high (almost as much as my plane ticket), the shuttle service was great; they will take you wherever you need to go. I enjoyed the hot tub while I was there. As for the room it was nice and clean and had everything I needed. Very friendly staff too! For nearby shopping, there is a Walmart across the street. The business lounge with the computers and printer was too dark and could use better lighting. I have stayed at other Best Westerns for less money and received a continental breakfast. I did, however, take advantage of the 20% discount at the adjoining restaurant. All in all though, a very good stay.

"Good location from bozeman airport"
michelej991, 14 Septembre 2018

This location is perfect for those people flying into Bozeman airport and flying out.Free shuttle which we used after returning from Yellowstone and dropping the car rental off,and again to fly out the next day. No free breakfast,but the cost is average and convenient in their attached restaurant. Staff is great

"Expensive"
Yves D, 13 Septembre 2018

We bave né en using Best Western for all out stay. This one was the most expensive and breakfast was not included. We receive a 20% discount but for a slow service and ordinary breakfast.Location is good tout travel tout Yellowstone

"Nice Stay"
Tony K, 06 Septembre 2018

Everything was very classy. I was able to get my work done with the comforts of home. Very friendly staff. Parking was a little tough cause of the construction, but all in all, I had a nice stay. I would recommend the Best Western to my friends.

"T. Moore"
Tiffany M, 30 Août 2018

Bed was comfy pillows nice and room was clean. Fitness center was upstairs in a convience store across the parking lot. They are doing a construction to the building so some of the parking lot was restricted.

"Great pet friendly hotel!"
Bonnie B, 29 Août 2018

I was very pleased with the friendly staff, the clean neat room and the restaurant at the hotel. I am very happy to find a chain of hotels that are pet friendly and very nice clean hotels! The rooms were a very reasonable rate. The restaurant and bar were great to be able to just walk down the hall to.

"Comfortable Rooms, Nice front desk gal"
RSuda, 29 Août 2018

When we arrived that evening, our room was not ready. Jenny the nice gal at the front desk ,offered us a free drink in the bar while we waited. It took a little time, but was worth the wait. They put us in what they called the Bridal Suite for 2 nights for the price of the King Suite.

"nice location"
rachelcourt0108, 29 Août 2018

I was looking for something close to the interstate with a restaurant and this was a great location. Quiet and nice rooms. And they give you coupons for the restaurant/bar. the hot tub closes at 10PM, which is a little early, but they were nice to let us stay if we were quiet.

"Thumbs Up to Front Desk"
Kara S, 29 Août 2018

Jenny in Guest Services is top notch. Keep her, clone her, make her a boss (if she isn't one). I am a small business owner myself and I so appreciated her effort to help me out when I accidentally booked my room a day later than I wanted. Thanks sooo much! Rooms were clean and spacious.

"Teton & Yellow stone visit."
Monty9_2011, 21 Août 2018

Room 163, we were upgraded to a suite. Thanks. The entire facility was great. Nice restaurant, lounge, casino, super friendly staff. Excellent service, food and drinks in the dinning room. Owner stopped by to visit with us. Huge meals and a complementary cocktail. Will definitely recommend this place any and all!

"Hotel and Restaurant accomodations"
Becky W, 18 Août 2018

I live in Bozeman MT but recently booked a room for my cousins from Mississippi. I knew of Carl's great reputation and had had relatives stay there before. They were very pleased with the comfortable, cozy rooms along with the incredible restaurant. Carl puts a lot of thought into all aspects of the inn, especially the restaurant. It was incredible & I would not suggest anywhere else to stay while in Bozeman. There were some billing discrepancies and they were resolved immediately. I cannot say enough great things about this wonderful place. Becky K. White, Bozeman MT

"Yellowstone Gold"
Tom R, 16 Août 2018

It's a basic Best Western that services people coming from and going to Yellowstone. That's why they can get away with charging what they do. Everything in the area is ridiculous as far as prices go. The beds were the best part, very comfy. The people were a bit snooty. If you are trying to find a place to stay but stay away from the park properties because of price, I recommend you go ahead and stay in the park. You will pay a bit more but you are in the park. We also ate at the attached restaurant, which we would also not recommend. Dry chicken and fish.

"Best Western GranTree in Bozeman Outstanding Hotel"
Linda K, 15 Août 2018

The Best Western GranTree in Bozeman is outstanding in every way. The staff (including bar and restaurant, housekeeping, front desk) are all well-trained, very friendly and extremely helpful. The rooms are clean and the beds and bedding are very comfortable. The air-conditioning works and is maintained and clean. I have allergies to mold and chemicals and can stay at this hotel comfortably.

"Bozeman is nice"
Trailer M, 15 Août 2018

They did a great job with us last week .The staff was great and the rooms are very nice Clean, fresh and modern. They do have plenty of parking for big trailers like we haul and they have lots of grassy lawns for our dog. This is a great halfway place for you to rest between Seattle and Denver

"Horrible stay"
Kathy6400, 14 Août 2018

Drug trafficking hotel... Very scary. We were approached by many drug people. What hotel would allow this??? I would never stay there again .... Its too bad even cassie the manager made it spund like she didn't believe me when I approached her ....

"Nice, but pricey!"
fourdeps, 10 Août 2018

We were driving through Bozeman after a long day and did not know the local Sweet Pea Festival was in the area. We tried 2 other motels, but they were filled so we went to this Best Western. Fortunately there was a room available; however, the price was over $200 for 1 night. While the facility was lovely, the price was obviously elevated because of the festival. There was an excellent restaurant where we ate dinner and breakfast. There is not a free breakfast, but they gave us coupons for a BOGO drink at dinner and 20% off breakfast. Once again - it is a great motel, so try not to go there when there is a festival in town!

"I travel here often on business. I have never been disappointed. Excellent"
Cliff H, 10 Août 2018

Staff is always friendly and accommodating. I stay here quite often on business and I have never been disappointed except when they're booked up and I have to stay somewhere else. Rooms are great and so if the Club Tavern.

"Great quiet location"
Quantock58, 09 Août 2018

Hotel has a great location away from the freeway so no road noise. Restaurant in the hotel, staff very welcoming and gave us a room at 1 pm. Very nice of them. Bed comfortable, pillows great everything Nice and tidy and clean. They have a pool for cooling off. Thanks for a great stay.

"Pricey but nice"
892mariej, 08 Août 2018

This is Bozeman - hotel rooms are pricey. We stayed in the king suite - fridg, microwave, It was nice, clean and I really liked the soaps. We enjoyed the pool and hot tub. It has a nice area to walk the dogs in an interior lawn. The breakfast was amazing, the food was abundant and the service was way above expectations. The breakfast was not included but worth it and very affordable with the 20% disc.

"Bozeman"
Tom S, 07 Août 2018

Perfect place to stay for us. Pet and people friendly. Rooms remodeled and nicely updated. Comfortable bed, quiet at night. Great location. Wonderful to have an onsite Bar and Restaurant. Great service and good food. The hotel staff and restaurant wait staff gave us freindly, excellent service. We will be back.

"Motorcycle trip"
Veronica M, 07 Août 2018

Beautiful hotel!!!!! Excelente service from front desk staff and our server at dinner time, because we signed up for the Best Western rewards they up graded our room to a suite and gave us a 20% discount for our breakfast. Unfortunately the our breakfast server was not good, she had my order wrong and instead of fixing it all she did was apologize. Once we got our meal she never came back to check on us or to offer us a refill of coffee, nothing!!!!! I had to get the host go find her so I could pay the bill, unfortunately I didn't get her name but if it hasn't been because of her lack of interest in serving us as a customer everything would had been perfect!!!!

"Honeymoon didn't end well."
Mykal H, 03 Août 2018

Probably won't stay here again. We stayed For our honeymoon and rented the bridal suite. We never used the jetted tub until we were going to leave. Went to fill it up and hair went everywhere. I was absolutely disgusted! We talked to the front desk and received 20% off, definitely not enough. I am disgusted and so unhappy that's how we ended our trip

"Consultant"
ergewalker, 02 Août 2018

Great room, service, restaurant, and facilities! We will be back with family. Airport shuttle very reliable and convenient. Bozeman and the area was a great place to visit and the weather and lack of humidity was very terrific.

"Great Hotel"
lalheim2018, 30 Juillet 2018

Excellent hotel with an extremely helpful and nice staff. The restaurant and bar had great food and excellent beverages. Very good value for the quality both for the hotel room and the restaurant and lounge.

"A Best Western at its best !!!!"
Andy B, 29 Juillet 2018

Excellent. The staff couldn't have been more helpful. I cheekily asked if they could take us to a friend's house a couple of miles away. Not only did they take us, but collected us later as well !!! Good bar service and very good breakfast. Would highly recommend to all.

"Relaxing stop "
Ellen4719, 28 Juillet 2018

The rooms are comfortable and clean. We found the bed to be very comfortable and slept very well. It was a quiet place. The shower was great, one of the best we experienced driving cross country. Having a higher toilet meant we didn't have to sit "on the floor " to go. The restaurant in the hotel was convenient for dinner as we were tired of driving but not so great for a quick get away on the morning. In addition to having to pay for breakfast we had to wait at least 25 minutes for our food. A slow start .

"Vacation"
tammy c, 26 Juillet 2018

The only hotel we stayed in where my husband was happy! Fantastic food and service! Nice clean rooms and quiet ! Great. Access to the main road! Nice discounts for the restaurant and coffee shop was able to get a toothbrush that I had left at another hotel. Thanks!

"Passing through"
Theresa R, 26 Juillet 2018

Nice stop for a one night stay. There were 2 adults and 4 children. We had two adjoining rooms. Our only complaint was the pool opened too late in the morning. The restaurant staff was very friendly. The food was very good.

"Vacations"
elad1942, 25 Juillet 2018

Overpriced , BW plus is not a good idea , $8:00 for 2 loads of laundry, electracial outlets very poor access for charging etc, beds to high ,bathroom fan very annoying, shower head not adjustable, no breakfast, Plus is way overpriced.

"Good value, GREAT staff"
vrussela, 24 Juillet 2018

Stayed here often over the past 25 years, a very popular hotel in Bozeman. Restaurant/Lounge always good food and reasonable, rooms are adequate and good value, beds and pillows excellent. The standout is the staff. You could not find better customer service in a 5 star resort. Always excellent across the board.

"Mr"
John D, 23 Juillet 2018

Enjoyed the stay. The adjacent restaurant was very doing and accommodating. The room was clean, quiet even though it was full. I used the hot tub which was nice as well. We would stay here again. The hotel was located right off the free way and across from a Walmart so we did not have to go far for the items we had forgotten. We ate dinner in the restaurant connected to the hotel and we were tired and just ready to eat. The staff was very nice and my husband and I were able to split a meal with no question. We were given coupons for the bar and also for breakfast as well so that made it nice. After traveling all day we did not have to try and find a place to eat. We were told upon checking in that they had shuttle busses that would take us anywhere we wanted in town. That was. I've even though we were just too tired to go out. In all a pleasant stay

"Wedding at Foster Creek"
309timothyd, 15 Juillet 2018

Bed was comfortable, but our room must have been next to the mechanical room because there was a constant hum all night. Hotel needs an update & a lot of TLC. Would not recommend at this time. Disappointed!

"Very comfortable rooms adjacent to airport"
WHAZ, 15 Juillet 2018

We stayed adjacent to the airport after an epic week through Glacier and Yellowstone parks. GranTree inn was comfortable. clean and cozy and the staff were all great!!! Our son used the pool and we all wound down before wrapping up our 2018 summer vacation.

"Loud interior rooms"
apollo9357, 14 Juillet 2018

The room was clean, but the window looked out on the inside pool area where it was very loud in the room. There was construction going on in the street so it was difficult to find. Construction going on in the lobby that should look nice when finished. The restaurant attached had good food. Only recommendation would be is to have a room on the exterior side of the hall.

"Very nice property"
Terri T, 12 Juillet 2018

We stayed here one night on our way from Minnesota to Montana and just loved this hotel. It is clean and the employees were so friendly and helpful we really enjoyed ourselves. I would highly recommend this hotel to anyone traveling through this area.

"Business Trip"
Laurie M, 12 Juillet 2018

This hotel is a great hotel. Clean rooms with comfortable beds. Indoor swimming pool and hot tub cleaned everyday. Nice bar and restaurant. The staff is friendly and accommodating. I will stay here again.

"Just stopping for sleep"
Why-It-Traveler, 08 Juillet 2018

Nice hotel. Left before breakfast was served, so I have no comment about that. I would definitely stay here again if in the area. Just a quick sleep over stop while traveling across the country. Pet friendly was a plus! Clean room, very friendly front desk staff

"Great experience on our first trip to Bozeman! Wish we could have stayed longer!"
iloveloveseaotters, 06 Juillet 2018

We arrived very late (almost midnight) after a long drive from Canada and I was afraid that it would be a problem. The man who checked us in was very nice and friendly and was a big help to us; especially in letting us know where our room was and the best way to access it. After we put our bags in our room, we went to the bar and had a drink. Food wasn't available because it was late at night but we enjoyed our drinks and were really glad that the bar was open till 2am for us to relax a bit after our long drive. I really liked the way the room was designed, with the partition in the front separating the bedroom. It was odd at first since I'd never seen that type of arrangement but it was nice and surprisingly spacious. We were only here for one night and I would have liked to have stayed longer. We will definitely consider staying here again in the future. As others have stated, there was a lot of construction going on in the lobby area, and it was a bit awkward walking down the hallway to the elevators, but we managed. I'm sure that by the time we return, the construction will be finished. I didn't realize how large the hotel was as I got "lost" a couple of times when I moved our car to a closer parking lot to our room. I would like to explore more of the hotel in the future, and definitely check out the pool area as well.

"Weary travelers WELL PLEASED!"
Gaye L, 04 Juillet 2018

Although this BW was a little difficult to access due to major road construction around it, we were eager to check in here, as we've been trying to stay at Best Western facilities while on vacation. This BW is located right off Interstate 90 in Bozeman. After a short detour we managed to find the right access road. The facility looked a bit worn from the outside, but as soon as I entered the building I could see there was a lot of remodeling going on. It was obvious there was new hallway carpeting, and the lobby floors were being re-tiled. Our room was not brand new, but had new carpeting and new bathroom fixtures. And it was spotless! There were several items though in our room that were perfect! The king sized bed was one of the most comfortable I've ever slept on! The bedding was high quality, but the nicest thing of all were the linens! Crazy, I know...but those washcloths and hand towels were the finest quality I've experienced in a motel. The bath towels were huge—thick and ever so lovely! Our stay included some discount tickets for the attached restaurant (The Club Tavern and Grill), and we decided to have dinner there. My tenderloin steak was outstanding! My husband had a ribeye steak, and he too was very pleased. In the morning we returned for breakfast with our 20% discount coupons and had a lovely breakfast before hitting the road once again. Special kudos to our waitress for our evening meal. “Hayes” did an excellent job of explaining the specialties, finding us the best wines to complement our entrees, and was more than happy to suggest substitutions for the potatoes I would t be eating. Plus she had a delightful personality! We will definitely stay here again when traveling through the Bozeman area.

"Don't visit during constructtion"
cathrynr2014, 03 Juillet 2018

The room was clean and nice enough. However, the road in is under construction as well as the entrance and lobby to the hotel. The business center was not available which made life difficult. The constrution individuals were rude. The wifi in the room is suspect and the TV was not woking on occasion. My husband called the fron t desk on the cable and got the response that is was the provider's fault and it usually came back on in 20 minutes. If the room were $100 a night maybe I could have lived with all of this, but at $190 a night this is unacceptable.

"Dump sort of "
Randie W, 29 Juin 2018

Hallway stunk like crap . Room was good. No luggage carts by door in rear . Rooms are way over priced. Would I stay here again ? MOST CERTAINLY NOT AT THE RATES TJEY CHARGE . Had to haul all my luggage to my room .

"Great place!!!"
S273ZLkevind, 28 Juin 2018

This is a very nice play to stay. has an excellent restaurant/bar located inside motel. There are a lot of other restaurants in walking distance. Biker friendly. Rooms are clean, beds are comfortable. Upon arrival Betsy made you feel very welcome and made sure you had everything you needed. !!!

"Clean and comfortable"
Antal, 28 Juin 2018

Our room was a bit drab in colour but the bed was comfortable, the staff helpful and our evening meal and breakfast were tasty and good value. After a long journey from the UK via Seattle, this was a pleasant stop before moving on for our main travels.

"Vending machine noise"
mrowell2018, 22 Juin 2018

Do not get a room by the vending machines-they ran all night which made sleep next to impossible. Hotel should have comp room but instead offered only a 10% discount. Hopefully, my next visit will be in a quieter section of the hotel.

"Family trip"
tom_mace49, 16 Juin 2018

The room was very well appointed and very clean. The lounge and restaurant was very busy but never crowded or overly noisy. Service was excellent, try the pork ribs of available. Local beers were very good.

"Road trip hotel."
929LindaW, 14 Juin 2018

Amazing hotel,easy check in and out, beautiful rooms. Great restaurant in hotel, excellent chicken fried steak and real mashed potatoes. Will stay again when in Bozeman. Easy to locate with lots of parking.

"Fantastic Service"
435scottt, 14 Juin 2018

The staff was incredibly friendly and helpful during check-in. My room was clean, and very comfortable. The restaurant was great, though breakfast was not complimentary. I will definitely plan to stay here again if I return to this city.

"Nice place, decent rates!"
Tom M, 12 Juin 2018

I wish I would have known about this jewel a long time ago! Other motels in the area seem to be $180 - $220+ per night but this hotel has so much more to offer and we were able to get a much better price! The awesome attached bar/restaurant / semi-sports bar was simply an added bonus! The front desk people were very friendly, the pool and hot tub were nice and clean, and the King room we stayed in was better than most we've been in before at other locations!

"Friendly and caring staff. Very good restaurant. Excelent TV in the room"
RCV1, 12 Juin 2018

We enjoyed our overnight stay at the Gran Tree mostly because the staff were couteous and friendly, restaurant and bar was very good. Jmieson Steak for dinner was outstanding. One unusual flaw was that we were given a room with poor view and carpet with a fold even though it was suposed to be a n upgrade.

"Super helpful staff"
alexwelge, 11 Juin 2018

I was here for a wedding the past week. The rate they gave us as a group was great! Anytime, I had a question the staff was more than helpful. The rooms are very nice and clean. Visited a few of the other hotels near by and the Bestwestern is by far the nicest.

"bozeman best western"
donnafL3429WL, 07 Juin 2018

My request for easy access, due to a foot injury, was granted. I was greeted by a pleasant staff. I was offered complementary gift bag or points on my account. I found that the room was quiet, making it easy to sleep.

"Super Service"
Mike N, 31 Mai 2018

I have been staying at the Gran Tree for over 20 years for both business and pleasure and just when you think it couldn't get any better it does. The rooms are always clean and quiet and the service from the most friendly staff is second to none!

"Clean and comfy"
S662LOteresad, 31 Mai 2018

Good bed good room good food good drinks. What more do you want from a hotel? Was a great place to stay for a night! The hotel was genuinely nice and carin! Couldn't ask for a better place to stay when away from home!

"Amazing Stay!"
lovemygirlies, 28 Mai 2018

Everything you need is right on the premises! The staff was friendly and accommodating. Our room was very comfortable! And to add to all of this wonderfulness, the restraunt and bar was also amazing. Great food and service!! So glad we stopped in!!

"Great Place to Stay"
connie429, 28 Mai 2018

This is a great hotel. It is beautiful and clean with a nice pool and Jacuzzi . The staff is friendly and helpful, and we had no problems at all. There is a great pub and grill in the same building which made dinner and drinks fun and easy.

"Great Place to stay"
emgtrain, 22 Mai 2018

Stayed here because we had an early morning flight, This is the 4th time I stayed at this location Awesome place to stay. Great staff, nice clean rooms and convenient location. Can't beat this location. I think it's stupid that Trip Advisor make you use at least 200 characters in your description.

"Great Again!"
jimQ3184CD, 16 Mai 2018

This was the second time we stayed at best Western's GranTree Inn this year. We came back, because of the great time we had the last time. The entire staff is always friendly and very helpful. We enjoyed the indoor pool and spa. And we love the food and atmosphere at the Club Tavern & Grill.

"Noisy"
Michael E, 14 Mai 2018

Probably the conference we attended had a lot to do with it. That being said, our first room was on the ground floor next to the atrium and it was so noisy we asked to be moved upstairs. The room was over the pool. That was pretty noisy as well, but they did efficiently close the pool down at 10:00 sharp and it helped. The rooms were a tad bit small and not overly luxurious, but they were clean and had all the requirements needed. Easier to please me than my wife.

"Trip fun"
Cullen S, 13 Mai 2018

Our visit couldn't have been better! The room was one of the best that Best Western has and we were delighted with the wonderful staff, and the adjoining “club”. Our dinner and breakfast was excellent and more wonderful staff was a delight. Thank you!

"Quick stop for a night"
Julianne J, 12 Mai 2018

Needed a place to stay for a night on our way home. There was a Lightning and Thunder storm that we drove through and it was a nice place to get our from the midst of it. You can tell its an old hotel so updating would be good for this place, but for the age of the hotel the décor was nice.

"Ride On!!"
A704DAjamesw, 08 Mai 2018

On a motorcycle trip :-) to the East Coast. We expect to use Best Western as often as possible. Thus one is motorcycle friendly and that matters to us. Bozenan is a great place in the heart of a great area.

"Convenient & Comfy"
Kelly R, 07 Mai 2018

I stayed for a conference at the location. The meeting rooms were nice, services were excellent and the dining was delicious. I also thought the bed was very comfortable and the location very convenient and close to everything I needed.

"Friendly & Convenient"
Jim G, 04 Mai 2018

We stayed here with our small dog. The front desk person was friendly, and gave us a first floor room close to the dog walking area, which is in a nice interior courtyard. There is a decent restaurant in the hotel, which was convenient for our late arrival.

"Great stay"
Erin R, 03 Mai 2018

I stayed here for a conference that had the place fully booked. They did a great job. The room was clean, the staff were great, the restaurant is pretty solid (excellent happy hour), and I enjoyed the pool! I would stay here for work again.

"trip to Bozeman, MT"
jeri401, 02 Mai 2018

My stay was very nice, comfy bed, good pressure in the shower and very quiet at night, but stayed a Wed and Thursday night. I had problems with the Keirig coffee maker, probably operator error, not into technology.

"MTEA conference"
Lynn M, 30 Avril 2018

Rooms were up to date, clean and very comfortable. The meals that were provided were excellent. Service at the dining room/bar was exceptional. The only hangup was not being able to get checked in before noon, since our conference started at 10 am.

"Anniversary stay"
Joan B, 26 Avril 2018

Excellent location to stay at! The room was clean and comfortable, the front desk staff was pleasant and was extremely good at their jobs and the hot tub in our room was incredible!! We will be staying with you again!!

"Nice Place to stay"
shaffertraci, 25 Avril 2018

We only stayed one night at the hotel but enjoyed it. They have a really nice Bar and Grill off the lobby area. It's cosy and friendly! We had a huge suite with lots of room and Comfy beds. Property is a bit older but is extremely clean. Will stay here again.

"Great Place to stay in Bozeman"
Barbie G, 23 Avril 2018

This hotel was excellent. The staff was always friendly and informative. The room was always clean and the wifi worked perfectly. The restaurant in the hotel was very good with great service. The pool area was clean. The hotel is located close to most everything and the view was spectacular. I would definitely stay there again.

"Good accommodations"
Betty D, 20 Avril 2018

The staff was excellent, very friendly and efficient. The meeting facility was clean and met all of our needs. My room was clean and spacious, with excellent amenities. The restaurant has a better than average menu and the food was good. My only complaint was they served a gluten meal when I ordered gluten-free out of necessity. After I pointed out the error, they were very quick to correct it.

"Excellent conference, nice rooms"
MontanaGo, 15 Avril 2018

The rooms are very nice and updated. The conference was good - only negatives were the rooms were too cold and the chairs are very uncomfortable to sit on for long periods of time. The location is okay but a little tricky to get in and out of due to the way the roads are.

"Wonderful place and greatt employees"
Marc D, 14 Avril 2018

We have had to stay with these folks because of the hospital in Bozeman. We had surgery early the next day and stayed the day before. the Inn gave us a break in price due to the hospital stay. All areas of comfort are addressed by the staff before you get there via an online survey of needs and desires. The rooms were clean and comfortable. Parking was provided near the room. The Inn is in a convenient location. Restaurants are near and one is in the Inn itself. Stores are within walking distance (Walmart is across the street). Down town Bozeman is very near and there is a plethora of restaurants there. The Inn is pet friendly and there are places nearby that you can walk your pet. Please be sure to pick up after them. The rooms did not have any previous pet odor to them. Staff is very friendly and accommodating. Good place to stay.

"Bozeman vistit"
lisawayne95, 05 Avril 2018

Good hotel close to the University with an easy drive to get there. It is pet friendly which is something we are always looking for. Staff was friendly and there are sever young folks who attend the university and are willing to talk about their experiences there. Did not like the lack of a continental breakfast which really helps us with our morning schedule. The restaurant b-fast was OK and you get a 20% off coupon for 1-2 guests. A bit slow in getting us our food which made us late. We had not eaten there prior so did not know that it was slow. Over all it was a good stay.

"We love staying here"
lindaclemets, 27 Mars 2018

We enjoyed staying here friendly staff , clean room , we choose a pool side room , Breakfast was very good we liked the casino friendly staff , location was perfect near the 7th Street exiit , all around great place to stay

"Felt like luxury"
Josquine, 25 Mars 2018

This came at the end of a wonderful tour of Yellowstone Park in winter. Very comfortable bedroom. Excellent final meal for our group in a private room, and good breakfast before we all dispersed. Free shuttle service to the airport was great convenience.

"Great Restaurant in Bozeman"
Patrick P, 19 Mars 2018

Went to the GranTree for dinner and breakfast. Dinner was well done with a steak cooked just as ordered. The service was fantastic. Waitress was very helpful but not over bearing. We will return. Breakfast was a little slow but the restaurant was full. You could not ask for a better prepared breakfast. Great service with the coffee cup refilled generously. The chef made everyone at the breakfast table happy. You would be hard pressed to find better food.

"Yellowstone Gateway"
bruceegoodwin, 15 Mars 2018

My wife and I stayed at the Gran Tree Inn on our way to and from Yellowstone National Park. The staff was pleasant and helpful and the rooms were clean and quiet. The hotel's restaurant is outstanding: we ate there for breakfast, lunch, and dinner and always found the menu appealing, the food well-prepared, and the service prompt and courteous. When we encountered a delay getting home due to bad weather at our destination the hotel graciously extended our stay and provided free rides to downtown Bozeman where we enjoyed our unanticipated free day. We will stay here again when we return to Bozeman.

"Always a great place to stay!"
Bullelk34, 13 Mars 2018

As a frequent business traveler, staying at a comfortable motel is extremely important to me. The staff here is second to none- always friendly, helpful, and eager to assist when the need arises. With a nice business center, restaurant, and clean comfortable rooms- it doesn't make sense to stay anywhere else!

"Smiles from check-in"
Yves R, 09 Mars 2018

Outstanding service and smiling personel makes this a nice place to go back to. When we asked to be moved to a different room to get a less noisy one, it was offered easily and even trying their best to be sure to have the best solution out of the available rooms.

"College Town Oasis"
Ja C, 08 Mars 2018

Love the convenience to the Interstate and the College. Not right downtown but close enough to not miss out on Bozeman's lively night scene. Great place to stay when you're in Town for the Kid's College events. Dining on-site makes evenings with family and friends much easier. One of my favorite Montana Conference locations. There is a lot to love in a property that keeps the solid Montana tradition of family value and hospitality close.

"Great conference venue!"
Dugan02, 08 Mars 2018

I have attended countless conferences at the GranTree, and my recent planning/hosting experience with them was exceptional. Seamless, easy process from booking to planning to execution. Friendly, competent staff from setup to catering to AV. They really went above and beyond to make sure all of our needs were met. Looking forward to my next opportunity to plan an event with them!

"Lovely stay."
Linda S, 07 Mars 2018

Great staff, great room. Loved having restaurant there. Would definitely stay here again. Joined the rewards program, seems to be a good thing. Front desk staff was excellent. Clean and comfortable, all you need for a good stay.

"Noisy"
Marion490, 03 Mars 2018

Heater and fridge are so noisy you have to stop them to sleep. Neighbors can be heard from your room as well. Some rooms are directly on the parking place and should be avoided. Looby very noisy as well due to the restaurant. Helpful staff

"Great place when traveling with dogs."
hootie2, 27 Février 2018

This place is a great stay with well-behaved dogs because of the reasonable pet fee and the fact there is an enclosed courtyard in which to let the dogs run and do their business. They even provide pick up bags and a trash can. Also the rooms are nice, beds are comfortable, there are microwaves and refrigerators and great wi-fi access.

"Great Hotel In A Handy Place"
Robert V, 14 Février 2018

We enjoyed our one night's stay at this hotel which is located on a main street into town and just off I-90. It was quiet, updated, had free parking, had a great rate, and had a great breakfast that was not free. The restaurant service was quick, the food traditional and tasty, and the parking free and right outside of the room. The hotel has more than one story and is accessible to the handicapped. The people were friendly, and helpful guiding our stay in Bozeman. We would return anytime we get the opportunity.

"Road trip 2018"
frank d, 08 Février 2018

Stayed at the BW and we were invited to a ducks unlimited conference at the hotel. Hotel staff was great, service very good. Rooms where clean and quiet. Breakfast was very good but service slow at the restaurant, Parking lot was clean and plenty of space available. Front desk staff were very friendly and efficient.

"Friendly staff!"
Linda L, 08 Février 2018

I stopped here last minute due to weather and was warmly welcomed. The staff is so friendly and helpful! The room was comfortable and the restaurant is amazing, I recommend the California Benedict for breakfast. Will definitely stay here again :-)

"Comfortable & Convenient"
Cory Deanna H, 07 Février 2018

The location is perfect for getting to all parts of Bozeman easily. The staff is cheerful and eager to help in any way possible. Rooms are clean, beds are comfortable and the WiFi is reliable, not to mention easy to sign into. It only takes one step to sign in. It was also very convenient to have a restaurant/lounge and a coffee shop right in the building. Really no need to go anywhere else. Excellent facility for a conference.

"Best hotel experience of the week..."
1KulKat, 04 Février 2018

I stayed at this property because I was leading a seminar the next day (at the property). The two gals at the front desk, who checked me in, were extremely helpful. They were confident, responsive, and helped me find a fax I was expecting. I had several questions for them upon arrival and they were patient with me. ;-) The next day I received amazing service from two of the banquet staff: Austin and Matt. Our event is what hotels ofter refer to as "water party". Room rental with no f&b. As a result I feel like we get overlooked at a lot of hotels. But not here!!! I sincerely appreciate Austin giving me a warm and sincere welcome when I arrived at the meeting room in the morning. I hosted the same event at two other hotels that week, receiving little to no service. Austin was a breath of fresh air. I also received great service in the restaurant for breakfast. The server was attentive, the food was great, and they helped me get in and out quickly.

"One night halt at Bozeman"
VISWESWARA, 30 Janvier 2018

A very decent hotel, well equipped spacious rooms. Extremely helpful, warm and cheerful staff. Close to city center and not very far from airport. Hotel has a nice restaurant. Very good WiFi facility.

"DISHONEST"
HawkzzFan, 25 Janvier 2018

Sales people were dishonest, lacking character and couth. Food was average, nothing special. Rooms were okay. Meeting rooms and common spec was dirty and smelled of a strange odor. Staff overall were not friendly like I was told, disappointed in the dishonesty.

"Meeting at Best Western"
luckylarson, 16 Janvier 2018

The room was great, the front desk people were great to work with. There were multiple front desk clerks taking care of a lot of people checking in. They all did a fantastic job. the room was very clean and up to date.

"Clean, quiet rooms, helpful staff"
Laura K, 10 Janvier 2018

We had a wonderful stay. The staff was helpful, room was clean and quiet. The restaurant, on site, is very good. The pool was enjoyed. We used the shuttle twice, once to the Museum of the Rockies and once to the airport. The airport shuttle was at 3:45 a.m.!! The drivers were courteous and we never had to wait. Thanks so much!

"AMAZING STAY"
Melissa K, 09 Janvier 2018

I just stayed here for a wedding and not only were all the staff so helpful in all our needs during the event, I had the best sleep of my life. The beds were so comfortable. The food at the wedding as well as the Club was amazing. I would recommend this to anyone looking to do an event or just a over night stay. Very pleased!

"Rude staff, horrible stay"
sarahlG4258UI, 07 Janvier 2018

The restaurant wouldn't let us use a menu for room service! Horribly rude staff. The pool was so dirty it had clumps of hair floating in it and visable dirt on the bottom, no towels were available. There was trash outside the entrances and broken fixtures in our room. Very poor maintanence.

"Work"
pizzapam, 03 Janvier 2018

This hotel has the most friendly staff! The restaurant is great! The workout room on top of Arby's is ok. The casino is small, but fun and service is amazing! The rooms are clean and comfortable, I love the towel decoration! Walmart is across the street, and downtown is just over a two mile walk. Ski hill is just a ten minute drive!

"Just in town for quick sleep"
Striker701, 30 Décembre 2017

We booked the Best Western Gran Tree Inn for quick overnight stay. It was affordable and easy to find. We enjoyed dinner in their onsite restaurant. The room was clean and comfortable. Bathrooms were a little dated. Not a maker or breaker.

"Nice Hotel and Location"
Theuns Andrea B, 29 Décembre 2017

On arrival we find a very friendly staff compliment, helpful and assisting. We enjoyed our overnight stay and will stay again when passing through town. The room was clean, fresh and we received a little gift in our room. Breakfast was offered at a discount to us. We received free waters for the room.

"Great stay"
Hannah S, 29 Décembre 2017

Checked in at the last minute because the weather turned too nasty to drive home. We were thankful that a room was available with short notice, close to the holiday. What I especially liked was that the HVAC system was so QUIET! We have stayed at other properties where the fan would jolt us awake every time it kicked on.

"Really Nice Hotel/Location"
James W, 23 Décembre 2017

We spent three nights here and found it to be a really convenient spot. Easy access to Oak, Main, 7th and 19th - which are the big vehicle movers in Bozeman. Access on and off 7th is kind of busy, but always seemed to get in and out okay. Restaurant/lounge is really good - great food, reasonable prices and very accommodating staff. Also an adjacent C-store/gas station - so you don't have to drive if you need snacks or a beverage. This will be out go-to stay in Bozeman in the future.

"The Customer is #1 at This Hotel"
Leo W, 19 Décembre 2017

The shuttle service to and from the airport was top notch. the staff was helpful and knowledgable about the local area. The Shuttle service took us to and from downtown whenever we wanted. Which we were out and about on the day of check-out, they were kind enough to take our bags out of the room and begin the checkout process while we weren't even there. I feel like if there is anything you need, just call the front desk and they will go out of their way to make you happy.

"Deceitful"
mtkizzy1234, 12 Décembre 2017

Attending meeting. A tall chick, Lori or Lauren, was rude to my coworker. She accepted no responsibility for the meeting mix ups. SHe tried to blame someone else which is so unprofessional and inexcusable.

"Excellent Hotel in Bozeman"
Calista M, 04 Décembre 2017

5 Star hotel, centrally located in Bozeman, MT. Fabulous service from everyone; the check-in at reception to the Bar/restaurant! Clean and comfortable rooms. Would stay again and recommend! The entire staff seemed to delight in making my stay a good one. No request was taken lightly - they really worked hard to make the class and our leisure time pleasant and enjoyable.

"Great Hotel"
nelly0642017, 30 Novembre 2017

I really love this hotel! It is convenient to the interstate. The staff are extremely friendly and helpful and the hotel itself is very clean and comfortable. I prefer to stay here when I am in the area! Never a disappointment!

"Great hotel"
Lissa B, 27 Novembre 2017

Car broke, had to stop. Saw this hotel and just felt it was 'right'. My gut was correct. It had everything we needed without having to leave. Nice restaurant/lounge. The place was clean and comfortable. Beds were great. The boys had a pool to play in. Updated rooms and a comfy place to wait for tow truck after check out time. Thank you!

"Just Right"
PabloOnTheGo, 26 Novembre 2017

Relaxing evening at Best Western, Bozeman. We live in the area and often go to the Pub and Grill for their great burgers and drinks. This time we stayed overnight and had a good breakfast, too. Looking forward to staying again, leaving the car (free!) and using the airport shuttle service.

"Dont' miss breakfast the next morning at the restaurant"
Kacey L W, 13 Novembre 2017

My wife and I love the Best Western Plus hotels. Best rewards program- hands down, as well as exceptional rooms with great amenities. With this stay they give you a discount coupon as they don't have the standard morning buffet. While a bit different from what we expected, the breakfast was legit! The hash browns were the best I've had anywhere. A great meal and they had a coffee shop stand so we didn't have to make another stop for our road caffeine. A great hotel- very clean, friendly staff and well maintained. Great job guys!

"I would stay at one of these hotels all the time"
Christiansen C, 11 Novembre 2017

I would stay at one of these hotels all the time the hotel was clean and the people working were very understandable and curtious to you. I flew in and went to the wrong hotel but they were very caring and could accomodate me

"Easy access and features in Bozeman"
Stephen F, 09 Novembre 2017

This is right off I-90 in Bozeman, Montana and the property is in great shape with an attractive lobby area, a restaurant and lounge on property and good meeting facilities for business. The room and furniture were in good shape and quiet for a good nights sleep. Everything I'm looking for in a stay on the road.

"Too old and dated"
Albert N, 02 Novembre 2017

I have stayed here before and stayed because of a seminar I attended. I wouldn't recommend it just because it is very big and even though Best Western bought it, it still needs renovation. The location is right off the interstate but with a gas station, Arby's and other hotels right on top of it, it is too cluttered to consider it relaxing. The fitness center has to be reached by crossing a parking lot and going up these stairs past the Arby's and gas station. Don't see why they can't do something better in their sprawling facility.

"Lounge is Awesome"
J5740IJjoeh, 28 Octobre 2017

Very nice hotel. Staff was excellent. Lounge is the best anywhere. Food a tad over priced but was good. This is an older hotel, but well worth it just for the lounge alone. Price was good too. If your in the bozeman area, give it a try.

"Stay at Grantree"
rosemarya290, 26 Octobre 2017

The first room was like a dungeon. Couldn't find the ice bucket turned out it was in the clothes closet. We asked to move, the staff was very accommodating. The room that we moved to was not user friendly. The bench for the luggage was in what was once a closet which was located in a very ackward location. The fitness center was outside of the motel above the Arby's restaurant. In the winter this could be an issue.

"Always a great experience"
591thereser, 24 Octobre 2017

This hotel has always been a wonderful experience when I stay. The rooms are clean and the staff is caring. Having the restaurant, lounge and casino on site is a bonus. When you are tired, you do not have to drive anywhere, everything is on site!

"Sporting goods dealer show"
tonysports2017, 23 Octobre 2017

2nd time coming here, was as good as last year! Great room, great service, and the bar was full and fun. Bartenders were always there to see if we needed more drinks. Airport shuttle was a BIG plus! The catering and hosted bar for our 100+ people dinner was flawless. Great place for any large business/sales meeting, plenty of room and decent prices.

"Returning to my husbands roots"
larryk800, 20 Octobre 2017

This is a very classy hotel. No complaints. All staff were excellent and very friendly. Our room was very clean and comfortable. The bed was great and we slept like a log. Housekeeping was perfect. We will return as we have stayed there many times. Bozeman has many choices of new modern big hotels but this is our favorite. Good job guys.

"Hotel is overpriced, customers mean nothing here"
Aaronsop, 18 Octobre 2017

Staff at front desk were rude and acted like I was an imposition. Way too pricey for the outdated, smelly rooms! I asked about discounts for my friends but was told that was the best price she could offer. No help from other staff. self important was attitude of some tall blonde who was quite arrogant. NO breakfast either!!

"Service was very disappointing"
Shannon H, 11 Octobre 2017

We went to the bar after the game and were hard pressed to get the bartenders attention although it wasn't that busy not only did she not acknowledge our presence (4 gals) she waited on the men that came up after us. Huge pet peeve of mine and really makes me not want to come back. The next morning we decided to try the bar again for breakfast, we had a 15 minute wait so decided to go to the bar for a drink, same exact girl from the night before and exact response, which was not acknowledging us. Once we were seating we had a wonderful waiter and a great meal but poor bar service.

"Disappointed in Billings BW"
Brigitte H, 09 Octobre 2017

We often stay at BWs and expected more from this at the price. Breakfast was not included, which was a surprise. We would not have booked this hotel had we known. Another negative for me was that the fitness center was not attached to the hotel, rather in a separate building above a store across the parking lot. With the temperatures barely above freezing in the evening, it wasn't fun to go over there and back. Plus it wasn't an especially attractive place to be. I would not have felt comfortable there without my husband. We would not use this hotel again - something I rarely say about a BW.

"Sir"
daniel j, 09 Octobre 2017

I have frequently stayed at this establishment over the course of four years and although the lodging is a little over priced it is of the highest quality in this price range but that is not the reason I return. The club tavern but more importantly, Chandra. There is only one way to describe the efficiency and grace in which she handles her duties as a purveyor of cuisine and libation. The mating dance of the greater north american sage grouse. She approaches her duties with the same aggressive behavior as the grouse in rut but with gentle subtleties that it takes to win a mate ( the customer). As long as Chandra is winning over the cardio-vascular systems of both local and foreign bodies alike I shall return to spend my earnings.

"yellow stone trip"
304jillp, 08 Octobre 2017

are over all stay was good, how ever we felt the price was high and we would have stayed another night had it been less. we continued our journey closer to our next destination a day early. the gal on check out was very helpful in answering our questions before we departed

"Don't stay, old"
Thrifty3MT, 04 Octobre 2017

Checked in, front desk Clerk was unfriendly and rude. No breakfast, hallways stunk and were dark. Price was outrageous for a Best Western it was priced like a luxury property but accommodations were more like Super 8.

"Great Place to Stay"
Mike W, 03 Octobre 2017

The Gran Tree Inn is always a great place to stay. The staff is friendly, courteous and helpful, the restaurant has a great variety of drinks and food. The rooms are clean and comfortable and it is in a great location. Close to anything and everything. You will not be disappointed with the Gran Tree Inn.

"Full service older hotel"
peanutsNewYork, 26 Septembre 2017

Even though this is an older two story property it is kept up pretty well and has everything you could want in one spot. The hallways to the rooms were old looking but the room were bright and clean with excellent lighting, especially in the vanity area, The beds were comfortable and it was surprisingly quiet. Once you get settled in your room, then head on down to the lively bar and restaurant. The food is very good (and lots of it!) and they have nightly specials. Attached to the bar is a little casino room with slots. They actually do pay out too! Afterwards you can go to the large pool and hot tub to chill out. There is a free hotel shuttle to and from the Bozeman airport and the shuttle will also take you downtown. Everyone there way out of their way to make sure we had a great time. Now, just remember that this hotel only has one set of elevators and this is a huge rambling hotel. The lower the room number, the closer to the elevator; be sure to check before you get the long walk when you turn left and the numbers jump up to the 260's and then start going back down again! It was a great stay and we had a good breakfast (huge portions) before heading on to Yellowstone.

"Comfortable, reliable"
rodbeer, 26 Septembre 2017

We have stayed many nights over the years at the BW Grantree Inn and have found it to be comfortable, reliable. Friendly staff at the desk, helpful. Solid customer service and have made excellent restaurant recommendations. The on site restaurant and bar is also very good. Very clean rooms, comfortable beds, great location near downtown Bozeman, the freeway and any shopping you may need to do. We will be back!

"Horrible Experience"
jgrundy13, 25 Septembre 2017

Decent hotel, horrible customer service. Booked the hotel over 4 months ago for a military rate of $95 + tax per night. I self check out and come to find out they claim I booked the hotel for $165 + tax per night and that was the supposed standard military rate. I disagreed and pled my case and even tried logging into my rewards account to view my reservation which conveniently said details for this reservation are not available. Will never be staying at this place again I can understand some things but saying I booked a room for more than I know I booked it for and charging me $140+ more is unacceptable.

"Nice place sad desk help"
318bobo, 23 Septembre 2017

Facilities were nice, room was clean and comfortable, the staff was very friendly..... except the front desk. On checking out they charged a higher rate than the room was reserved at, without a good explanation and not so much as a thank you. It left a sour taste.

"BW Grandtree"
Ralph M, 22 Septembre 2017

Very clean room; Great customer service with all departments. Good location just off the freeway. Nice, well kept grounds & hotel. Easy location to get to areas of shopping and places of interest. We were there for a required business conference & the breaks were always supplied with coffee, water, treats. The last night of the conference we had a buffet which was very well prepared. Our dining area was set up nicely as well as the drink area & the staff was great !! We wives made American Heroes quilt tops while our husbands were in day long meetings & the staff was great in setting up our sewing room and being sure we had plenty of water & anything else we may have needed. We would definately recommend this hotel to anyone.

"great hotel"
Rossana L, 18 Septembre 2017

very good hotel, the restaurant has good food. hotel and restaurant staff are friendly, rooms are comfortable. I stay here for business as often as possible. FYI: Bozeman has many activities associated with the university so book early because you will not be able to find a room anywhere!

"Disappointed...Doesn't match high quality of other Best Western Plus hotels we've stayed in!"
gr8flgma7, 16 Septembre 2017

Our 1st impression came when we opened our room door to a strong 'musty-like', disgusting stench! We had traveled 100's of miles, it was late, we were tired, but it was an issue, and we probably should have requested another room. Also, when checking in night before, we were offered & requested 'express checkout' with a promise of a receipt under our door by 6:30A. We were up & ready to leave by 6:30A to make our appointment, but no receipt. Had to call desk to request again. Room itself, was deceiving, having an 'old-ish' look & feel, though outside front of building was impressive & obviously updated. It was the 1st BW Plus we've experienced that didn't include a breakfast. When we inquired, we were told that it is because they have an attached restaurant available. Since, typically breakfast is included in price, we believe this info should be revealed by staff when booking. FYI: This BW is the most 'pricey' we've stayed in, even w/discounts, AAA, etc. It was 'over the top' for what we got! Positives: Parking was great; bed was comfortable; staff was friendly.

"Nice business/ conference Inn"
lylejb, 16 Septembre 2017

The Gran Tree in Bozeman MT is a decent Inn for business or conference purposes. It has nicely sized breakout rooms, and offers all the amenities that one needs on the road. A lounge and restaurant is available onsite for critical after hours networking. It is located next to a gas station and only a few minutes from Gallatin Field airport, so topping off a rental car is easy.

"great stay"
Cindy F, 14 Septembre 2017

The beds were comfortable. The room immaculate. The check in/ out process easy. The internet great. Allowing pets for an additional $10 was reasonable. The added coupons on check in were a nice addition. The aarp discount was nice. The proximity to town was great. We were just passing through on our was to Boise. Great hotel!!

"Disappointed. Budget motel at luxury hotel prices"
PaxvilleBoy, 12 Septembre 2017

We were here for a Montana State University function and football game. Given the price, I was expecting a lot more. The furnishings and look were old (not rustic, old). The bathrooms were more like I would expect in a very low end roadside motel. Our room had a back sliding door that opened into the indoor pool area and conference area (odd placement of a pool) so there was noise from other guests and kids. Could have requested a different room but it was tolerable. The air conditioning was weak and the room stayed rather hot. No breakfast included and other oddities just made me feel like I was paying for far more than I was getting. Front desk staff were very nice and friendly until a manager came out. There was a problem with our reservation that was not their fault nor ours and simply to clear up and the front desk had it handled but the manager felt she needed to come and apparently show off for the front desk staff by being rude and trying to lecture us about the error (which we had not made). If I am wrong, I don't mind even a minor scolding but when it had nothing to do with me, her attitude and harsh words were highly inappropriate. I absolutely will not stay here if back in Bozeman. There are plenty of other hotels and some are much closer to campus.

"Hotel was just OK."
Denise S, 11 Septembre 2017

Hotel was convenient to the interstate and it had its own bar and restaurant that was very busy. The pool was in an atrium area, that was right outside of the conference rooms- very strange place for a pool because if there were meetings going on, you had to walk right through their lounge area to get to the pool. The fitness center was located outside, across the parking lot from the hotel, above an Arby's. Impossible to find on your own as there were no signs, and there was no free breakfast. I would have thought a Plus hotel would have been nicer.

"The hotel is really outdated"
pattyd308, 10 Septembre 2017

The staff are wonderful but the hotel is really outdated and no breakfast you have to go to the restaurant that is at the hotel. For the price of this hotel they should offer something for breakfast. It is in a good location for shopping.

"Edge of the city hotel"
219estherh, 09 Septembre 2017

Lovely hotel just on the outskirts of the city. Lovely rooms and good breakfast in the morning right off the lobby. Friendly helpful staff. Montana Zoo is nearby and a lovely way to spend a morning or afternoon. Lots of flower gardens and humanly housed animals too see. As adults we loved it and we saw lots of children who loved it too.

"If you don't stay at the GranTree at least go have a fantastic meal there!!"
Willard F, 06 Septembre 2017

So last week I went to Bozeman to see clients and hadn't stayed at the GranTree Inn for quite sometime, but I knew they had a bar/restaurant in the hotel. So I thought well this way I can meet my clients & buy them drinks & a meal. I travel a lot and since I'm a Diamond Select memeber they gave me a suite to stay in which was very spacious and the bed was extremely comfortable. So that was good, but I forgot just how good the restaurant was, I was quickly reminded when I ordered the Green Chili Chicken, it was awesome. My only problem was that they give you 2 large chicken breasts and think you should be able to eat it, believe me I tried but it was way too much. You know how it is when you love the meal, and you try to eat it because you love it and then you over eat. Well that's what happened. Then for breakfast I had the Banana Fosters French Toast which was also to die for, and Jade my waiter was just super nice. He was very polite and social, which you don't find in 21 year olds much these days. Anyway very nice hotel but they out do themselves in the food department. Do yourself a favor even if you don't stay there, go there for the food.

"Awesome hotel"
W2023PJmatthewf, 30 Août 2017

The staff was very professional and courteous when we checked in. The hotel was right off the highway and a quick drive to get to Main Street. This hotel is very pet friendly and the charge for pets is probably the best I've seen compared to other hotels. There is even an open field of grass to take your pet to for them to run around and use the bathroom. The rooms were quite comfortable as well. I would definitely stay here again.

"College day"
ronsR4049WN, 30 Août 2017

Dropped off my daughter for MSU. Helped her get set up in her dorm. Took in the area first time to Bozman. Hopefully we will staying at the GranTree Inn on are visits to see are daughter and some football games.

"Fun Stay"
corneliah446, 29 Août 2017

We really enjoyed our stay and felt we were treated extremely well by the woman at the check-in counter. She was pleasant to talk to and very patient with us during our check-in process. We will be using Best Western Motels in the future for both business and pleasure.

"Great suite for family"
Ramona Claudia M, 24 Août 2017

Great location, very close to airport and easy to find. Spacious rooms, very clean, whirlpool tub really appreciated after a long trip . Check in/ out very easy. Perfect for a family of 4. Would recommend and return.

"Great Stay in Bozman, MT"
Daniel H, 21 Août 2017

Looked all over for an acceptable place to stay late at night with my wife and three kids. Bozeman, MT BW was great, quick and efficient in getting us into a great room. The overall experience was wonderful and if ever in Bozeman again will most definitely stay there. The BW had easy access to I90 which made our trip very easy.

"Most Relaxing"
paula s, 20 Août 2017

This property has the most comfortable beds. We were able to get a full night of much needed rest. The staff was very helpful. The on site restaurant had many choices all within a good$$ . Close to other amenities and easy highway access

"Bozeman Best Western"
roberti819, 18 Août 2017

Disappointed that only a restaurant was available at a discount instead of the usual Best Western complimentary breakfasts. The restaurant was a bar/restaurant combination with minimal options. The hotel itself was very nice and well kept as well as quiet.

"Nice, clean, quiet room in Bozeman"
Dan_D_12719, 16 Août 2017

The room was complete with all amenities: refrigerator, microwave, Keurig coffee maker, wifi, etc. It was clean and very comfortable, but summertime price is expensive in Bozeman. Easy access on and off interstate, but the room was quiet. Also, conveniently located to shopping, dining and activities in the Bozeman area.

"Great trip!"
FamilyTyme2017, 15 Août 2017

We stayed here on our way to Yellowstone and it turned out to be a great location for our families. The kids loved the rooms right off the pools, as did the parents. It was great for group travel and the staff was very helpful.

"An enjoyable stay."
Sue C, 14 Août 2017

We stayed for two nights while enjoying out time around Yellowstone Park.... a very comfortable suite with all we needed provided. Food was excellent in the restaurant and the breakfast was incredible. Laundry facilities very convenient and easy to use.

"Flexible and convenient"
Scipion-Paris, 13 Août 2017

10 mins from Bozeman airport, perfect place to stay after arriving with a long delay - locally managed, locally operate and smartly flexible when booking in a middle of night: front desk person was able to offer a good rate, thing none of other hotels around was able to do, either due to central reservation platforms or poorer service. Otherwise, all as expected, clean and comfortable !

"Excellent facility"
Eric W, 12 Août 2017

Very nice facility. Front desk staff was great, room spotless and comfortable, will definitely stay here again if I go through. Only minor issue was it took many tries to log on to internet, but then it worked fine. Also the outlets on the bedside lamp didn't work, and apparently they are powered by a wall switch - a label indicating that would be helpful. However, it was a great stay, and I'd sure stay there again.

"Definitely The Top Best Western I've Stayed In"
NorthCarolinaSandie, 08 Août 2017

Hotel is very pleasant inside and out. Our room was excellent. We arrived early and front desk staff were very accommodating. They warned us that the only room available was upstairs a ways from the elevator. I said ok and it was but fair warning for future guests, ask fog something on 1st floor or near elevator. They only have one and layout is a U with elevator at top of one side. Our room was at the other. It was still worth it to get in 3 hours early of course

"Yellowstone NP Gateway"
GemStateTraveler, 06 Août 2017

Traveling through from Billings to Boise we had to use a large # of points for a Rewards Night. Clearly this is because this is a northern gateway to Yellowstone NP and during tourist season, you will pay a premium (I'm sure at all hotels in the Bozeman area). Since we are loyal to BW, we stayed anyway. Clean room and comfortable bed!

"The BEST hotel I've ever stayed at"
eleanork343, 28 Juillet 2017

I have stayed at a lot of other hotels over the past year and this hotel has really outdone itself! Definitely blown out of the water. It was the vacation me and my boyfriend needed. It was our anniversary and couldn't have asked for anything better than what we got! Thank you Best Western we will definitely be seeing you in the future!

"Bozeman, MT BW so-so."
Dorey Z, 21 Juillet 2017

Bozeman BW ... could not get a fresh pot of coffee in the lobby. Did have it in the room which wasn't very hot nor good. Rooms had not been updated in sometime. No complementary breakfast. Staff was very nice. Won't stay here again.

"All in one"
Natasha B, 21 Juillet 2017

First time staying at this location. The hotel appeared to be fairly updated and the front desk staff was very welcoming. The food at the restaurant was really exceptional. And open till 10pm. Would've been nice gonna be the food served later but none the less it was good. Room was clean except for the lip liner makeup that we found in the safe when we went to use it. The bed was comfortable. The pool looked very nice and indoors but unfortunately also closed at 10 and we had a late arrival. Besides the lip liner in the room the room was good. The only issue was the casino attendant. She seemed very cranky and not happy to be at work. We would stay at this hotel again.

"A nice stay in a fairly simple hotel."
Reddo G, 21 Juillet 2017

Best western in Bozeman is simple but has the amenities for a short stay with a TV and a great breakfast, Comfy beds and a spacious room. Staff were helpful and welcoming addressing our problems and needs. Overall a very good stay.

"Very Nice"
Richard H, 20 Juillet 2017

Travelers dream, right off freeway....has station next door...great restaurants in-house. Comfortable, big rooms, with refrig and microwaves in the rooms. Great restraint good menu, meat entrees, such as burgers had a choice of either beef or bison.

"Great!"
S K, 16 Juillet 2017

I was extremely pleased and impressed by the cleanliness of the room. Everything sparkled. For the price it should include breakfast. The Wi-Fi strength is great. All the staff was friendly and welcoming. I would definitely be back if I ever needed to stay in Bozeman again.

"Enjoyed the stay!"
Kris M, 13 Juillet 2017

Room was very clean. Bed was comfortable. Staff was very helpful. Used laundry facilities, which were also very clean and easy to use. Would be very happy to spend another night or even several more nights here!

"Nice Place"
shastaball, 10 Juillet 2017

Room was decent size, in a good location with good parking. Bed was very comfy. A/C was a little persnickety - seemed to shut itself off at 3 am and not cool again until 7. Almost seemed programmed to do so - both husband and I woke up warm - couldn't get the a/c to stay running no matter what - but it kicked back in at 7am. Guess we had it as cold as they wanted it to go :). Nice laundry room facilities thought out well with a small lounge area near the machines. Indoor pool which the kids seemed to love. On site restaurant was very very good, with attentive staff. I am sure locals eat here - I would. All the staff seemed engaged and genuine - including the cleaning staff.The furniture was leather (like) so dog wouldn't get too much hair on it. It shows these folks care about the detail. This is a really run outfit in a beautiful town. Would stay here again.

"Consistently great service"
vrussela, 10 Juillet 2017

Have spent probably 150 nights here over the years, have traveled the world over 2.5 million miles. Gran Tree Bozeman has provided tremendous value and service 100% of the time. Staff always makes eye contact, focuses on you the customer, goes to excess to insure the customers needs are met. Lounge/Restaurant great food and service, clean and comfortable rooms. 5 star service, 3 star price. My only complaint is that the hotel is often booked solid, a testament to its excellence.

"nice place to rest and relax"
myronm546, 10 Juillet 2017

The Gran Tree is always a relaxed atmosphere and allows everyone to sit back and relax in the lounge, casino, or at poolside. Business center is easily accessible and useful. Rooms are comfortable and the staff and service is always exemplary.

"Family Road Trip"
Nicole L, 07 Juillet 2017

Appreciated that the hotel allowed pets. Staff were super friendly; they let us know about 4th of July fireworks show from the outside patio where we ate and enjoyed the show. The beds, comforter and pillows were comfortable and the room was clean.

"Best Western Excellent"
995janiep, 05 Juillet 2017

This is an excellent place to stay, but they do not provide free breakfast, as do the other Best Westerns. The place was very clean, and the quality room was excellent. My family and I really enjoyed being there. Best Western is the place to stay when vacationing.

"Nice place"
kathyk203, 04 Juillet 2017

Stopped at the Grantree Inn after a long day of driving. Pleasantly surprised that my points from staying at Best Westerns in the past didn't expire. It's been a while. The motel was cheaper than the Quality Inn we had stayed at the previous night and much nicer. We ate in The Club (the motel's restaurant) and loved it. Great food and nice waitstaff.

"friendly"
Jill G, 02 Juillet 2017

Not happy about being stranded but hotel was nice and staff were friendly and accommodating. Room locations were a bit difficult. My room was not close to elevator. Bar and restaurant was busy with both locals and visitors. Very reasonable prices.

"Quality hotel"
315janeleew, 30 Juin 2017

This is definitely a quality hotel in Bozeman. friendly staff, comfortable room. Both a restaurant and bar/lounge in the hotel. Good location. Pool and spa were convenient and well used by many guests. Great place for leisure travelers and it also has conference facilities for business.

"Great place to stay"
6cherif, 26 Juin 2017

Clean and comfortable. Friendly, helpful staff. Nice restaurant and bar in the hotel. Many other restaurant choices in the area. Love the coffee bar too. This hotel is quiet even though it is close to Interstate and a busy street.

"Pleasant stay"
lindamV8578CN, 26 Juin 2017

Overall, it was a nice place to stay. Clean rooms, friendly staff and good food. I usually don't sleep will in a motel bed but these were comfortable and I slept well. The motel is in a good location in Bozeman, close to restaurants and the interstate.

"Great stay"
Claudia G, 25 Juin 2017

Great restaurant- super professional staff .everything in one spot. Enjoyed the Tap Grill atmosphere. Will stay there next time out west. Booking was fast and easy. The tenderloin steak was perfectly cooked

"A Welcoming stay"
Sue E, 22 Juin 2017

Staff were friendly, informative, always smiling and helpful. The restaurant and bar provided a good range of choices at affordable prices. The shuttle provided a most welcome service. The room was clean and comfortable.

"Awesome place"
upriverkids, 22 Juin 2017

Will definitely stay again. Staff was very very helpful. Rooms and beds were outstanding. Pet area was clean we felt safe to let Our children(dogs) enter the zone without worries. Don't pass this place up if you are in this area .

"Very crowded."
barnl2015, 21 Juin 2017

The room and service was great but there was so much extra going on there were no parking places. We were very disappointed to find out the didn't have a free breakfast. As much as the room cost you would think they could feed us.

"Nice King Room Suite with recliner"
adventureseeker2016, 21 Juin 2017

I stayed for a few nights in a King Bed suite with a recliner. It was a nice spacious room with free wifi. The hotel is located in a town that is surrounded by a beautiful view of mountains. The one thing I did not care for was that the window faced in toward the indoor pool and sauna area. I could hear all the conversations taking place. It was distracting and I would have a view of the outside. There is a restaurant there to eat but no continental breakfast. Staff were very friendly and helpful.

"Very Dissatisfied at the Best Western (Plus) GranTree Inn, Bozeman, Montana"
Y9717WUlindat, 21 Juin 2017

We stayed at this motel because of the weather, (rainstorm) if the weather wasn't a factor we wouldn't have stopped. But being in the BW club we stopped here, totally dissatisfied due to hard beds & breakfast not included in room stay, could have stayed at the Holiday Inn which has a breakfast...We thought that the (Plus) in the name of this motel would have included some (Pluses). However the only (Plus) there was, was the (Plus) in the cost...Not likely to stay in the Best Western (Plus) Motels again....We would REALLY like to know what the (Plus) is, or is it just slogan??? If it is just a slogan, then your ad men need to go back to the drawing board...

"Love the attitude of staff!"
435armandoo, 14 Juin 2017

The staff at this hotel make such a huge difference as to why I will only stay here in the future. They took the time to answer my questions and made sure I was happy with my stay. Things have greatly improved over the last 3 years.

"Vibration and Humming"
charlenes204, 13 Juin 2017

There was a terrible vibration and a humming sound every 5 to 10 minutes from the heating/cooling unit on the roof. The wall and vanity vibrate. The hotel was full so we were told there was nothing they could do. We slept with the TV on to try to cover the noise. Access into hotel is difficult. Not a pleasant stay.

"Nice staff, clean rooms, just not very convenient"
Teal D, 13 Juin 2017

The staff was friendly and helpful and the rooms were clean. It is great in the way that it is close to the interstate, near walmart, and has its own restaurant. However, if you are looking for a "normal" hotel experience with complimentary breakfast and coffee/tea bar and accessible workout room, close to downtown, this hotel is not for you. (workout room is across parking lot in gas station building and parking lot is a little hard to maneuver.) I would stay here again if I had a free room with points, but if I had to pay, I would probably stay somewhere with a breakfast and cleaner pool. It just depends on what you want in a hotel. Like I said, great staff and clean rooms!

"warm"
Jennie N, 07 Juin 2017

Fast and very welcoming check in, all the staff are friendly and well informed, rooms are clean and well equipped, price is a good comparison to others in the same area, th meals are outstanding and service is tops

"Don't do it."
Bruce D, 06 Juin 2017

Old, worn mote right by interstatel Ants in room. OK staff. Restaurants in lobby so NOTHING is free. Stay at a normal mid range newer motel like a Holiday Inn Express or a Hampton for a much better value and stay.

"Amazing Property with Excellent Customer Service"
N1714WNjamesh, 06 Juin 2017

I love returning to this property as it is always consistent in service and quality. The shuttle service is a great amenity as is the pool area. The on property restaurant has a great happy hour and great food.

"Nice accomodations"
Julie M, 01 Juin 2017

We enjoyed our stay at GranTree very much. Our room was up-to-date and very comfortable. We found the restaurant handy with big portions and fair prices. We enjoyed breakfast and dinner. City Brew specialty coffees are available. We enjoyed happy hour in the lounge. All of the employees were friendly and helpful. It was so nice to have such nice accomodations under one roof. The price was reasonable. We will return.

"Best sleep and service"
retiredhelidude, 30 Mai 2017

Stayed here for one night after long day of traveling - king room, quiet, comfortable, clean and really comfortable beds and shower. Had more amenities than we used. Highly recommend staying here. Excellent breakfast. Location is great. Nice restaurant/pub atmosphere. Everyone very friendly and welcoming. Gas station next door.

"We were visiting from Portland, OR to spend time with our son who attends MSU!"
scripladylynn, 29 Mai 2017

Great place, very friendly staff, quiet rooms, lots of amenities, restaurant on site, comfortable beds, and excellent house keeping services. Loved the Keurig in the room! The pool and hot tub are a nice touch and we noticed that pets are allowed for those who need it.

"Little Comfort Afforded"
cherylbN4786BM, 29 Mai 2017

Very poor accommodations due to noise from animals and not addressing the problem by manager and a lack luster response on check out. The cooler switched on and off no matter what I did and only one HBO channel to watch.

"Not the best of 14 nights of BW stays"
99gwhiz, 28 Mai 2017

The room itself was okay but we wanted to open the window to freshen the air and it was almost impossible. Fan/Air Conditioner noisy. The hallways were very dark, dingy and poor lighting. The in-house restaurant had 12 TV's blaring from all directions. We left after two minutes so had to drive to another. Free drink tickets unused. The price of the room did not include breakfast. Same price on 14 other BW and all included breakfast. We would not go out of our way to stay there again. Front desk staff asked if we wanted points or gift bag. We didn't get either. She didn't know if we received senior discount and seemed indifferent. Need towel rack by sink. Strange floor plan.

"Great hotel"
DKRMontana, 23 Mai 2017

Stayed two nights for conference, older hotel but nicely updated. Room comfortable and clean. Only negative is that there is one elevator and the rooms upstairs are separated by the pool area..so is a long haul from the elevator. There are lots of doors and stairways to use that are closer if you can haul your suitcase up a staircase, but otherwise need to request a room downstairs or close to the elevator if mobility is a problem. Convenient to gas stations, restaurant on site, Arby's next door right off the interstate

"Average hotel"
SkJacksonTum, 21 Mai 2017

We stayed here in Bozeman after a long drive from Washington state on our way to Yellowstone. The hotel is average not super spectacular and not bad. We were a family of four adults traveling. We are rating it based on a couple different things. The fitness room which my husband and son wanted to use is in a unique place above the convenience store which is across the parking lot. There is a restaurant and bar as part of the hotel which we did not use. They do supply coffee in the lobby but there is no complementary breakfast. The rooms were comfortable.

"Good Location"
lesliew771, 18 Mai 2017

Right off of I 90 and within a mile of major shopping area and drive thru Starbucks and the AAA travel offices. A restaurant/ bar is attached to hotel lobby making it easy for weary and/ or hungry visitors. I am a huge fan of Best Western hotels and book in this chain often when traveling. That being said, I was unhappy with my experience here. I was upgraded to a suite without consulting me so when I arrived very tired from a 14 hour drive the room I requested and needed with two beds was not available. I had booked six weeks in advance and was traveling with a disabled female friend so really needed two beds. The solution was to sleep on sleeper sofa which I declined to do. I asked again to be placed in room with two beds. The best they could offer was a rollaway which was just as uncomfortable as a sleeper sofa for a senior citizen but that is what I had so my disabled friend could have a regular bed. I understand they thought they were being generous with the upgrade but if a person books a room requesting two beds there is generally a good reason for request Overall, the place is quiet with a fair price and great location

"College Graduation"
SouthBoulder, 18 Mai 2017

Great location. Just off interstate. transportation to college provided. Signage is a bit hard to spot with competing businesses nearby. Access is a bit hard from 7th Street. Access to restaurant and pool area is convenient.

"Great Customer Service"
Bryan B, 15 Mai 2017

Wasn't able to make it to hotel for our stay. Got caught in traffic in Colorado and was pushing midnight in Casper when I called the hotel to cancel. Had a prepaid reservation. Worked with the hotel owner who refunded my hotel stay. Very happy with customer service!

"Great stay"
D6903NBkathryns, 11 Mai 2017

Location was good for our needs. Room was clean and comfortable and the staff was very friendly and accommodating. I would definitely stay there again if I happened to be in the Bozeman, Montana area.

"Not what I would have hoped for from Best Western"
Sue P, 02 Mai 2017

I went to this hotel for a conference through my work. We stayed here due the conference. I wish we hadn't. The staff were not helpful and made us feel like they were doing us a favor if we asked for anything. The rooms were only so so. Considering the price they should have been much nicer. I cannot recommend this hotel at all. Best Western is a brand I thought I could trust, not in Bozeman, and now I will really consider staying at other Best Westerns.

"Not what I expected"
P7926IXjasonf, 01 Mai 2017

I haven't stayed at a Best Western in over 10 years due to the lack of quality and service I experienced on several occasions. That has changed with this hotel in Bozeman. I don't know if this is the lone exception now, but I was extremely impressed. The staff were exceptional, their restaurant was exceptional and just about everything they had control of was impressive. The rooms were clean, nice and upgraded although limited by the older structure. I look forward to my next opportunity to go back.

"Amazing Property with great location"
James H, 26 Avril 2017

Everything from the arrival process to the restaurant is top notch! The Hotel is very clean and well maintained as well. Every interaction I had with staff was very friendly as well. The in house restaurant is amazing with a great happy hour! The owners and management of this hotel should be very proud.

"Great hotel will stay again!"
TJJRHWhite, 24 Avril 2017

Great hotel stay, room clean well appointed, everything we needed. Would be nice if they would eventually move to plug ins on the night stands, would definitely be a plus. TV lags between channels, kind of odd, and thermostat said 66 degrees felt like 76 degrees. That being said, these are small things that are hardly a blip on the radar. Room is clean and bed was comfortable, nicely done.

"Traveling "
Shane O, 23 Avril 2017

When I can get a room I usually stay at the Grantree ....semi parking is so so ...it's got a couple of places to eat close by or just eat at the restaurant in the hotel....maybe they could update the menu a bit every once in awhile....because sometimes a BLT sounds pretty good after a long day

"Attentive and pleasant staff"
MeiKwan, 22 Avril 2017

I stayed at the BW Grantree for a conference. I found all staff, from housekeeping to desk and other support staff, to be friendly and attentive. The room was large, with a fridge and microwave, as well as a safe. There is also a huge flat screen TV, a comfortable chair and ottoman, and plenty of lighting. The sink/vanity area looked updated, with shelves beneath to stash my stuff to keep the top uncluttered. The tub/shower and toilet area (in a separate room from the vanity) didn't look as updated, but was clean. I didn't take advantage of the restaurant/bar this trip, but it is nice to have one on site. One issue I had was with the keurig coffee maker. I tried to use it to heat water for tea, but the water kept coming out brown. The coffee residue needs to be cleaned out periodically. Otherwise, it was a pleasant stay and I would stay here again.

"Great Stay"
Kathy J, 21 Avril 2017

We had our 2017 convention booked here. My room was a king suite at the end of the hall, was very quiet and roomy. I was given discount coupons for the coffee bar and grill located in the lobby. I enjoyed lunch and dinner at the grill Nice menu items to choose from Both were great. Will stay again.

"Best Western Plus Disappoints"
138duchess64, 17 Avril 2017

This Best Western hotel is a large Best Western -- it has a bar/lounge, restaurant and casino attached, plus banquet facilities, etc. The rooms are standard, however, and breakfast is NOT included in the room price, which is very disappointing because most Best Western hotels include a complimentary breakfast, some better than others -- so convenient in the morning. For the price of the rooms at this hotel (expensive), breakfast SHOULD be included!

"Excellent pet friendly hotel with many amenities"
carolynsV8990JL, 15 Avril 2017

This is a very clean, well staffed, pet friendly hotel. It has a bar and restaurant, so it is nice to be able to stay in for a meal if you want to. Very good value for the amenities available. Our only criticism is that the entrance to the hotel is congested and confusing (a Bozeman city issue and not the fault of the hotel.)

"Nice Rooms & Pet Friendly"
Martin B, 07 Avril 2017

The room was great. The Muddled Margarita was fantastic. If you are coming with a group, DO NOT MAKE YOUR RESERVATION THROUGH EXPEDIA. You will get a better hotel rate going directly to the hotel. GO Bobcats!

"Very nice place"
shanesQ8715WW, 06 Avril 2017

The Best Western Gran Tree in Bozeman, is a very nice place to stay. Nice big clean rooms and a very happening lounge/restaurant. Lots of parking and located not far from downtown. Still lots of other amenities close by.

"Perfect locaiton and great staff!"
betsyb328, 03 Avril 2017

We stayed at the Gran Tree over the weekend because we were in town for my husband's senior Olympic hockey tournament. This is a great place to stay. It's only a mile from the rink and easy walking distance. The staff are very accommodating. The Tavern Restaurant was great service and food. The building is well maintained. Beds are comfortable and room is quiet. perfect stay!

"Great place to stay"
307Guide, 31 Mars 2017

I was there for two conferences, one in Oct. and one in Feb. The hotel has awesome views of the mountains. It's close to restaurants, shopping and Museum of Rockies. Our room was clean and comfortable. The staff was friendly and helpful

"Good choice."
Travelling-Wolfgang, 28 Mars 2017

Located right off I-90 at the N 7th Ave exit it is convenient if you are passing through. It is about 3/4 mile into downtown but they do run a free shuttle into town and also to Bozeman airport which is why we had chosen the hotel after a tour to Yellowstone. We had a king room which was really nice. Nothing to complain about. Clean well furnished. Large TV. Very comfortable arm chair and foot rest and a side table). Desk with chair. Two places where we could put our suitcases (seldom see that). Fridge, small microwave, large safe deposit box (good for lap top, DSLR camera and some lenses). Plenty of electric sockets at the desk and on one side of the bed. Sink is separated from shower and toilet. Basic amenities are provided. Also a good enough hair dryer. Shower was good, plenty of water, stable temperature. Towels were ok, too. Wifi was a bit unreliable, it was gone often and you had to reconnect and that wouldn't work at all times. Did not try the restaurant as we had made other plans. Breakfast was being served from 6 a.m. Staff was friendly, check-in and out quick. Affordable off season/shoulder season.

"Nice Hotel, Great Management"
marklM4735XQ, 23 Novembre 2016

A nice place to stay on a business trip. They were busy on the phones when I booked, so the manager was the one who assisted me, and she was very helpful (answered all my questions, got me a nice room). The hotel itself was nice, and I liked my room (I did get one of the larger KING bed rooms).

"Business Trip"
shelleys622, 16 Novembre 2016

Great facility and staff was very nice. Tavern has wonderful food. Beds were average and the decor is a little old but extremely clean and comfortable. I was happy with the stay. A was in meetings so I didn't have a lot of time to explore.

"travel"
Randy M, 13 Novembre 2016

When we stay in Bozeman we alway's like to stay at the Gran Tree. It is familiar to us, we like amenities it has to offer us. We alway's try to get the same room and the staff does what they can to accomadate us. We do appreciate that.

"Good hotel but!"
Harleyridermarc, 04 Novembre 2016

Hotel was great and restaurants had good food. Pricey but good. We stay at bw's when we can. This hotel was the highest priced one on our trip. With no breakfast included. I cannot believe this. We traveled from the east coast and stayed 6 nights. This hotel was great but price with no breakfast is ridiculous. Wake up please.Thanks

"Business Event"
Joseph C, 02 Novembre 2016

Great location for a small- medium conference, very attentive staff and a nice casual atmosphere. The conference rooms were a nice size. The hotel is located near major roadways making access easy. Overall, the hotel met and exceeded expectations for the price of an evenings stay.

"Nice"
Christiansen C, 25 Octobre 2016

It was better than the Green Tree Hampton Inn for quality of room comfort and less expensive. The location was excellent right off the freeway and close to Walmart, gas stations and the quietness in the rooms. It was very clean and the cleaning people were very nice and helpful.

"Home away from Home"
Cathryn R, 21 Octobre 2016

I had a very enjoyable stay during a business class. The class was at this hotel. Everything I needed was at this location. The staff was friendly, The rooms were clean. And the food was delicious. I was pleasantly surprise with the two vouchers I found tucked in with my room key. One was for a buy one drink get the second one free and the other was for a buy one City Brew specialty coffee get the other for 1/2 off. I would highly recommend Best Western Plus Gran Tree Inn in Bozeman for family or business stays.

"BW Plus"
hth46689, 17 Octobre 2016

This hotel was a good stay. There is a restaurant on the bottom floor and the staff is always friendly. I love the fridge and microwave in the room, that's a great plus. Location is good, There's a Walmart across the street and several restaurants close by. The room was clean and the bed was very comfortable!

"Ahhhhh"
Don619, 17 Octobre 2016

We arrived here, exhausted, after spending four nights in Yellowstone. The front desk person was very nice and got us checked in quickly and pleasantly. Our room was on the second floor. I don't remember seeing an elevator and so we used the stairs. I was recovering from foot surgery and have a bad back, so an elevator would have been useful. Fortunately, we had our son with us. Our room overlooked the indoor pool and I thought that the sound of kids playing there would be a problem, but that turned out to no be the case. After a peaceful, restful sleep, I had breakfast in the restaurant. The service and food were both great, providing me with a calm, healthy breakfast before getting back on the road. I would definitely recommend this hotel. The staff and accommodations were all fantastic!

"Most helpful and happy hotel staff I've seen"
Christian S, 17 Octobre 2016

They went above and beyond to accommodate every request I made, and I made several difficult requests regarding transportation. By far the best hotel experience I've had to date, I couldn't have had a successful business trip and show without this hotel and it's wonderful staff

"Dirty Underwear/diarrhea room"
Tisha B, 16 Octobre 2016

Never stay here again. Dirty underwear in the room. Poorly handled by staff by dismissive attitude and moved us into a room that smelled like diarrhea. Again, dismissive attitude from staff and no compensation was offered. Shuffled around after a long drive from dirty to stinky room. Third room was fine but very noisy. Would not recommend or return to this hotel EVER.

"Pretty good, and the restaurant makes it better"
Bruce B, 15 Octobre 2016

Comfortable rooms and far enough from the interstate to be fairly quiet. What makes this hotel better than its neighbors is the attached restaurant. A nice menu, lots of TV screens and good service. The coffee in the morning was good, too. We quite enjoyed our appetizers as well.

"A great place to stay"
millimania, 13 Octobre 2016

Even though we were only here 1 night, our stay was great. The staff was terrific, the restaurant food and staff were excellent, the accommodations were just right, and we loved the fact there was an enclosed grass area for pets. We will definitely stay here again when driving through town.

"Three pleasant nights here"
babeol, 11 Octobre 2016

I spent 3 nights at this hotel recently. The staff are very helpful and gracious, and the bed was comfortable with a choice of different pillows. It seemed clean though not fancy. Everything I needed was in the room and I was very comfortable. The hotel breakfast is good, but crowded mid-morning on weekends. Try to avoid using the first floor restroom. It was filthy. Likely due to the fact that the Perkins cafe is connected to the hotel and the restroom must be heavily used by those customers.

"Nice hotel, needs some attention"
JKHoyle, 10 Octobre 2016

Exterior door to hall had been vandalized and the lock removed. Once you got into the room, it was nice, although the A/C wouldn't cool the room to our preference (68 F). Quite busy in the lobby - there is a bar and restaurant. And no breakfast buffet was included, as we are used to having in a BW property.

"BAADD"
Amberlei D, 06 Octobre 2016

Falling apart! didnt fix the room we asked them too. Poor service in the restraunt. Things are broken and no one wants to fix them either! When we called no alternative was offered with the issues we had. They didnt offer a discount or a new room to go to.

"Great value"
Michael C, 05 Octobre 2016

My room was very clean, the lobby, hallways and restaurant were all very clean. My bed was comfortable. The price was reasonable for the area. The staff was pleasant and courteous. I will definitely stay here again. I highly recommend this hotel if you are in the area. A+ .

"Bozeman"
Cynthia J, 04 Octobre 2016

The appearance of the hotel was not great and neither were the rooms. This hotel needs a face lift with more modern furniture and bathroom fixtures and in the lobby. The beds were comfortable and the food in the restaurant was superb along with the staff at the hotel.

"Typical Best Western"
Richard W, 03 Octobre 2016

This is a typical Best Western with lousy beds and pillows. Walls appear to be "Paper Thin". The noises from outside the room were terrible most of the night. In the room, there were two electrical outlets that did not work. The single cup coffee pot did not work. At registration, I was given the key for rm 152, and soon after getting to the room, some other people opened the door and entered and saw me, and we then proceeded to the front desk to solve this issue. i then was given the key to another room 2 doors away. This really wasn't an issue in that I was alone and had only one small bag and a laptop to move. As far as this issue was concerned, it was a minor human error.

"Beautiful hotel"
newarkdelawaregin, 30 Septembre 2016

This was a lovely hotel--seemed very new and modern. We had a king suite which had a half wall that divided the room--the headboard with the king bed was against one side of the dividing wall and a pull-out sofa on rested against the other side of the wall. It gave the illusion of privacy but yet togetherness. There were TV's on each half of the room along with a fridge and microwave. Bathroom was spacious with sinks both inside the bathroom and outside the bathroom. There was a great looking pool that we did not try, nor did we use their shuttle or restaurant. The computers in the lobby area worked great for printing boarding passes. We needed an extra pillow which they brought promptly.

"Great Service"
Cathy_in_Calfornia, 27 Septembre 2016

Was there for a conference. the hotel staff was great. The Club had good food and the service was excellent. The hotel is very clean. The rooms are updated, clean and nice.. one small complaint, the vanity was a bit small - not enough space to put your things out. But overall - the service was great!

"Scotch Egg - worth trying"
Hugh B, 27 Septembre 2016

Well run restuarant/bar. The room was clean and I reserved it the afternoon of my stay, so wound up paying a premium price due to the football game the next day. Although the room was a bit small for the money it was clean and well supplied. I would use them again.

"Bobcat game day."
Robert G, 26 Septembre 2016

Best Hotel in Bozeman. Great atmosphere. Rooms are getting dated, but are always clean. Lounge is second to none in Bozeman. Location is great, and food is good and quick. Our room was looking down on pool, and even the kids having fun didn't keep us awake. Front desk workers are very helpful and friendly.

"Comfortable hotel, convenient location"
mjhullah, 24 Septembre 2016

We have stayed here many times, convenient location for Interstate and downtown. Rooms are clean, comfortable and quiet. Elevator can be a long way from some rooms, but several stair accesses. Restaurant/sports bar is reasonable, but lots of other choices nearby. Room rates are based on demand and are at the top end for this type of facility.

"Conference"
Sharon B, 22 Septembre 2016

I was very pleased at the comfort and cleanliness of this hotel. It was a smaller hotel than what I normally use but the staff was great and the amenities were good. I enjoyed the restaurant/bar and the room was very clean and comfortable.

"The "Best" Best Western"
Kirke R, 21 Septembre 2016

I stay here annually when I'm in Bozeman for a gathering. The hotel is very nice with clean comfortable rooms. There is a nice indoor pool and atrium area to relax in. One is my favorite things about the Grantree is the restaurant attached. The Club Tavern and Grill is open for breakfast, lunch and dinner. I have enjoyed many meals in The Club and the food does not disappoint. It's a bit of a sports bar so it gets very busy during games. There is also a small casino inside the hotel. There are a few rooms that face the atrium/indoor pool. It can be a little noisy outside these rooms if the pool is being used or if there is an event. There was once a banquet going on right outside my window. The front desk is more than happy to assign an outward facing room upon check in if you ask. Be sure to check out the Grantree when in Bozeman. "Best" stay you will have.

"Conference Solitude"
Jeffwat, 21 Septembre 2016

We only live a little less than 100 miles away, but we were attending a 4 day conference in Bozeman. We wanted to be well rested on our 1st day so we stayed the night before our conference started. Each night after the conclusion of the conference, we were able to escape to our room, the restaurant, the pool and hot tub. We woke up each morning. Well rested and prepared for that day at the conference. Good accommodations and great staff!

"Best Western Surprise!"
pjgbb, 20 Septembre 2016

We flew into Bozeman the day prior to our Ranch Vacation at The Ranch at Rock Creek. We were supposed to stay at the Holiday Inn next door, but after walking to the Best Western to have a cocktail, we knew we needed to see if they had a room. The staff and manager were amazing and so understanding of our wanting to change hotels after already checking into the other hotel. They assisted us in moving our bags and getting us to a beautiful room. The restaurant/lounge was so much fun and the food delicious! They even had a small casino! Would definitely stay again!

"They take advantage of you"
garyrose6409, 20 Septembre 2016

First off we are a Best Western Gold member. We have stayed at over 100 BW's in the last 3 years. This was/is the worst. They jack up the price by 75% on Montana State Bobcat football weekends. Not only do they rip off the fans, the really rip off the poor guy traveling through. Secondly, while checking in, you have to deal with rude drunks who have terribly been over served at the bar 30 feet away, and plugging up the check in area drooling over themselves. Third, the agent at the counter wearing a Bobcat football jersey, is more interested in watching the drunks then helping us check in after a 500 mile drive. Fourth, the hallways to the rooms are not even 7 feet tall. Really? being 6-8 you really get the feeling of being trapped in a cave. Who has less than 8 foot ceiling in a commercial building? Fifth, the bed sucks. If we didn't know better, you would think it was a waterbed from the 70's. You blink and the bed moves. And to top all this off, every BW Plus we have stayed at, again over 100 have all served a free hot breakfast. Not a continental, but a nice hot breakfast that was included in the price. Some if not set up for hot breakfasts, would give you a coupon to walk next door for a nice free breakfast. This place you could have gone into the bar that smells like rotten alcohol and purchased a breakfast in which the special was $12. Really! When I asked the desk clerk why this Plus hotel didn't have the free breakfast, she stated, "Our customers didn't like the free breakfast." This hotel needs to check around with the others. Because if their customers didn't like it, it's because they were not doing it right. The only one I can think of who doesn't like the free breakfast is the individual owner of this Franchise hotel. We will never stay at this hotel, and will advise anyone we can not to stay her either. We will still be loyal BW customers unless this becomes their standard. Hope not.

"First stop on a tour"
GerfnitAuthor, 12 Septembre 2016

We stayed one night but found the customer service exemplary. Early check in was a relief. Free shuttle to town made exploring convenient. Second floor room was in an inconvenient location. Tour group food was mediocre but regular breakfast was good. And I love hot showers.

"Visit family in Minot"
Jack19462014, 06 Septembre 2016

We stayed here two nights, 8/29 then again 6/3. Reason I book this place was experience (free breakfast) which they no longer have. Still the rooms are clean, reasonable TV and the restaurant dinner selections were well rounded and very good but no breakfast???

"Extra for breakfast"
CRMotorbikes, 03 Septembre 2016

The room was clean and comfortable, the staff nice and professional. We had a small moving van, and the parking lot accommodated our van. The freeway and gas stations are convenient to this hotel. There is also dining nearby. My main complaint was that breakfast was extra because there is a restaurant attached to the hotel.

"There is no Plus in this Best Western"
datraveler1, 03 Septembre 2016

This place right off I-90 is in serious need of updating. Creepy low halllways, rooms facing the indoor pool that all you hear are kids screaming. No free breakfast, which I thought was part of the "plus" in Best Western Plus. Hostile staff, or just plain absent at check out. Had to wait 20 minutes after 7 am to check out. Will not stay here again.

"Sweet Sleep"
Jeffery A, 30 Août 2016

Found our King Suite restful, roomy, quiet, and convenient for our 1 night stay. Restaurant provided a wide selection of choices and very friendly staff. Very close to freeway and fuel station for our 2 wheeled travels!

"A Must if in Bozeman, MT"
Jonathan M, 26 Août 2016

The Gran Tree is an easy off and on from interstate 90 as well as a quick trip to Downtown Bozeman. Great Staff, Wonderful Bar and Lounge Ambiance and Incredible food. Real convenient. Ample parking if trailering or a big rig.

"I traveled to Bozeman with my 5 year old son to visit the Museum of the Rockies for the dinosaur exhibit."
Martin L, 24 Août 2016

I arrived and checked in on Sunday August 14, 2016 and checked out Tuesday August 16, 2016. The room was very clean and cozy, located next to the pool for me to take my son swimming. Everything was great except for when I went to check out. I had made my reservations by telephone for the room a few hours before our arrival and mentioned to the young man assisting me on the other end the website had the room listed for $138 per night and he confirmed the price and that there would be state tax added at the time of checkout. When I checked out I was disappointed to find out in order for me to get the price confirmed I needed to book everything online and because I had booked the room on the phone the price was much different. Sunday night cost me $159.99 plus tax and Monday night was $199.99 plus tax. I was not made aware of the extra cost for reserving my room. The price difference was $83.98 plus tax extra, not a huge amount, but still a little more than I was aware of. I am recently separated due to my wife leaving me for another man and I was wanting to make some special memories with my little boy, it cost a little more than my budget was expecting, but worth every minute with my son. I'll take this as a lesson learned and make sure I book my room online next time to help save a little bit to afford a few more souvenirs on our way home. The young lady at the front desk was very apologetic and kind in explaining my misunderstanding.

"Stop on way to Yellowstone"
Mary B, 24 Août 2016

Rooms were not the best. No breakfast. Staff rude. Did not know there was an Art show going on. So busy crazy. 40 minute wait for dinner. We had 4 small children. Not a fun experience. The pool was closed due to the art show. Disappointing.

"Not Best Western's Usual Quality"
Lenora H, 23 Août 2016

We've stayed in at least 10 Best Westerns on our recent road trip and this one did not meet our usual expectations. The fitness center was across a parking lot, up the stairs above a convenience store, there was no breakfast whatsoever and the coffee pot in the lobby was empty in the morning. We were not offered discounts for the restaurant on the premises and it was a bar/casino which we would not have visited anyway. We were not greeted with anything (i.e. water bottles, cookies, newspaper, wine/cheese, or our name on the "welcome preferred guest" sign) although we have been Best Western Rewards member for many years. We asked not to be around kids or pets but the room we were given was a poolside room. To her credit, the front desk clerk tracked me down and moved us to the handicap room which was in a quieter place in the building and close to the parking lot. The bed was very comfortable, but not comfortable enough to justify the cost of this place.

"Save your money"
nocona12, 23 Août 2016

They must think very highly of themselves. This place is extremely overpriced for what you get. We are used to going to sleep around 9 p.m. Our room was next to the pool. A little after 10, the noise from the area was overwhelming. I called the desk, and complained, to no avail. About 15 minutes later I called and said that I probably would want a refund. That got the pool closed. Perhaps they should close their pool at 9, or enforce their 10 o'clock closure. Walking through the sitting area to get coffee in the lobby, I noticed wet towels along the couches. Additionally, there is no complimentary breakfast. After paying around $157 for a night, you would not expect to fork out another 12-15 dollars for a breakfast. Pet friendly...it would be nice if folks would let their dogs eliminate in the designated area instead of in the grass median in the parking lot. SAVE YOUR MONEY...Consider the Hampton Inn or similar where you can receive cleanliness, breakfast, as well as quiet for your bucks.

"Very helpful staff"
Peter M, 21 Août 2016

The staff at this hotel are very helpful and friendly. The Club is a restaurant/ lounge is very nice. There is no free breakfast unless you choose that option at check-in. Bozeman is an expensive place to stay in general and the rates at this hotel reflect that.

"Top Notch Conference Center"
CKylerWest, 18 Août 2016

I recently held SafetyFestMT, a multi-track training event that lasted three days and we couldn't have picked a better spot. The staff was responsive to our every need and often anticipated what we did need. The catering crew was wonderful to work with and deserve a big kudos. The only complaint we heard from participants was how warm the atrium was, everything else was wonderful. We'll definitely be back!

"Best Value and Location"
Shannon H, 16 Août 2016

Whenever we are traveling for business or pleasure we try and stay at the Best Western Gran Tree. We love being able to take the shuttle us from there to downtown and KC the shuttle driver is great with recommendations and is great about knowing what's going on in the area.

"Very Outdated, 7 foot ceilings in Hallways"
suzipaloozie, 09 Août 2016

We love Bozeman and travel there frequently for work or to go fishing. The check in staff act as if you are interrupting something important to check you in. Almost always the check in staff are unable to find our reservation. It is painful. This hotel has had a room update which is attractive. The low ceilings make you feel like you are in a dungeon. My 6' 3" husband has to duck as he walks part of the halls. I am 5'3" and I can touch the ceilings standing flat footed. The employees stand right outside the exit doors and smoke. It is so awful when you walk outside to 2nd hand smoke. It has a great restaurant/lounge but we don't spend more than a few minutes of our stay there...we only stay at this hotel because we are BW Diamond rewards members and it is the only BW in Bozeman. This is a very average property at best.

"no security"
147brucek, 07 Août 2016

My vehicle was broken into overnight and I understand This is a common problem. There no security and management appeared not to care. I noticed the motel vans were moved to the entrance at night for protection so i am quite sure there have been other problems.

"Worst BW experience ever"
E4359IHlindad, 04 Août 2016

We do love BW hotels. However, this one in Boseman is an exception. I would not recommend this hotel to anyone. The bed was the worst BW bed we've ever experienced, the room was dirty (not clean), the check in staff refused to work with us.

"Not a happy anniversary "
Dawn S, 01 Août 2016

We use best westerns alot.. my husband stays 2 nights a week out of town and we travel quite a bit.. I've stayed at this best western before and haven't had too many problems. We reserved a room in advance, as we always do, checked in and was told we were upgraded due to our diamond elite status.. REALLY!! get to the room, instead of 2 queen beds we now had 1 king and a pull out couch?! We were traveling with our 17 year old daughter.. why would she want to sleep on a couch bed!! We were not too happy but we're late with our anniversary plans. When we came back we found the pull out couch was broken. Couldn't be fixed and we're told they didn't have another room.. the next morning the front desk really kind of dismissed our complaints. I like best western but will never stay at the Bozeman location

"Newly renovated room"
Lisa B, 31 Juillet 2016

Customer service was exceptional, room was newly renovated and quiet, bed was comfortable. The location of the hotel is right off I-15, so easy to find. My room was clean (carpet, bathroom, etc.). Because the hotel is set back from any roads, the setting is quiet.

"Pool was gross, otherwise fine stay"
travelbirdette, 30 Juillet 2016

Stayed one night. The room was standard size and there were no issues. The beds were comfy and the temperature very pleasant. Our towels had been folded into interesting animals shapes, which was a nice touch. The pool area was nice sized and indoors. The pool was a bit gross, murky with things floating in it. The hot tub was enjoyable. You could tell the pool area had not been serviced in some time though, and there were also no bathing towels. The pool/hot tub experience is a big part of my stay, so that was disappointing.

"Wow, spendy"
cpmontana, 28 Juillet 2016

Nice hotel but very expensive this time of year. Bed is comfortable, tv larger then normal. Bathroom is very clean and has all the little stuff that make you glad you chose this hotel. They have a bar and nigh club in the hotel that is very popular in the community. When you check in you get a free drink coupon. Great place to stay if you only need one room. Multiple rooms could be very costly.

"The Place to check out before staying. "
David K, 28 Juillet 2016

I would not stay here again unless changes are made. Hallways had odor, Hot water was not, beds leaned, mold in shower was painted over but still came through. It was not worth the price. The front desk gave a courtesy call to see if we were going to stay. That was fine--but we received 3 calls within a few minutes-- 2 hours before arrival. No records? No complimentary breakfast. It was the most expensive BW+ in our travels but would not rate a "Plus" in my book, just a Best Western with high prices and misleading amenity list.

"Just another hotel."
DrPJA, 28 Juillet 2016

Stay at the hotel for business so I could be close to the airport. Just needed a place to hang my hat for one night. The hotel is average and nothing special. I was surprised by the cost for one night stay, for what I get for the money, nothing great. They have a restaurant on location and the burgers are outstanding. If nothing else, stop in for a meal or a cold beer and watch the several TV on the wall. They do offer a free shuttle to the airport.

"Some hits .. Some misses but overall good"
Miguel L, 27 Juillet 2016

It's interesting that we stayed at a BW just a few days before that really blew us away and this one did too just not in the same way. Our first night was a one rate then jumped on the 2nd, the room didn't change, the maid service didn't even service our room (at our request), it wasn't painted or remodeled overnight so the rate should have stayed flat but it didn't which influenced our decision to use the property again on our 2nd pass through town. The Excellent Points: A cute (Russian I believe) waitress named Lucy (I hope I'm getting this right), she made our restaurant experience awesome, bubbly, great personality, great service, just a great staffer and a huge benefit to the property. The good points: Pet Friendly (Super Important), clean but slightly dated rooms, large property with lots of rooms, friendly staff, great restaurant with great food, smoke free casino (not of interest to us but smoke free was nice), conveniently located. Honestly there were a couple of "Not So Good" points but they weren't worth the mention, I had a long discussion with the proprietor about our experience and I get the feeling he really cares about his property but sadly as we later found out on our return, there is newer and nicer 1 exit away.

"We were expecting so much more from a BW PLUS"
MelloVacations, 19 Juillet 2016

Checkin was not pleasant. After a long drive we just wanted to get to our room.My family was in the car waiting while I checked in. The desk clerk was busy on the phone with a guest about prices etc.and did not even acknowledge me. It seemed like at least 15 minutes, but may not have been. IMHO a person in front of you should take priority over someone on the phone. I requested a room near the elevator, but did not get one. I asked for a luggage cart and she haphazardly pointed around the corner. I looked down the hall and did not see one. Turns out they are in an alcove off the hallway. But she did not say that, which we found when we went to get dinner. I got the keys & wanted to find the room so my 80 yr old mother did not have to walk too far. The room was on the other side of the hotel that did not have an elevator so the only option was to make mom climb steep stairs or take the elevator and walk the distance. It was a long walk for her. Combined with no luggage cart we had to drag our suitcases through the whole hotel!! I chose this hotel for the casino which did not impress my sisters. The room was nice, the beds were comfortable. The girl at the desk needs some serious training.

"Well Done"
Todd L, 19 Juillet 2016

Instead of using the internet to book my stay, I decided to call with a few questions I didn't see answered on the site. The call was answered quickly and professionally, soon I had a clean, comfortable room booked and was a rewards member. Definitely try the restaurant. It was great.

"One Stop!"
Jeannette098, 14 Juillet 2016

Wanted to use our Best Western Rewards and GranTree did have the best price after searching around on the web. Prices for rooms seem generally on the high end in Bozeman. Our room was a bit on the small side. We stayed 4 nights. We asked for a room close the exit and they were very accommodating. The pool is in the middle of the facility so a little noisy but a great way to keep an eye on kids. The walk downtown was just lovely. Surrounded by great historical sites. The restaurant in the hotel has great food and very reasonable prices. Staff was very friendly.

"Seriously overpriced for what you get"
CassF1, 13 Juillet 2016

Stayed here for 1 night on transit to Portland. Hotel is old and in need of upgrading. Hotel is overpriced for what you get. We had a two queen beds for 2 adults & 1 child. As soon as you opened the door and walked into the room it had a mouldy smell. Room was a little small but tidy and fairly clean (not to my standard- a little OCD). One of the beds squeaked everytime you rolled over, air conditioning was noisy (we had to turn off). Room had small fridge and microwave. Restaurant is onsite but we didn't eat there. The jury is still out on whether we would stay again or recommend to friends.

"Awesomeness in Bozo"
Jonathan M, 12 Juillet 2016

The Gran Tree is a "one stop" place for hotel service when traveling. Easy access, quality food and excellent customer service. Easy access off of Interstate 90 as well as a quick trip to downtown Bozeman. Excellent for business and pleasure.

"Yes, please and thank you"
Craig D, 12 Juillet 2016

I loved this experience at Bst Western Plus Gran Tree Inn. In fact I joined their rewards program after my stay because I enjoyed it so much. The room was great! I don't know if I've been this comfortable away from home in a while.

"nice place"
Kevin M, 12 Juillet 2016

the hotel is clean and quiet, the beds are comfotrable. it is a well taken care of hotel. good place to stay for a weekend. easy access to and from interstate.rooms are a little pricy for the night, but over all it is a very good place to stay.

"A great place to stay"
erikamilligan, 07 Juillet 2016

Even though we were only here for 1 night, our stay was great. The staff was terrific, the restaurant food and staff was excellent, the accommodations were just right, and we loved the fact there was an enclosed grass area for pets. We will definitely stay here again when driving through town.

"Good but expensive"
RaAlan, 04 Juillet 2016

This is a pet-friendly hotel and these rooms are on the first floor which is really nice. The room was clean and there was not pet smells. It was pretty expensive though, $229 which is way high for what you get in a room. There is no free breakfast. The pet area outside was large and "waste-bags" were available there. A good place, but too expensive. Bozemen is a beautiful town, and the highway South to West Yellowstone is stunning in beauty.

"Blair from Sandy"
Blair F, 02 Juillet 2016

Hotel was nice and close to center of town. Quiet rooms also very clean room. The bed was not very comfortable but thanks to in room internet I was able to find something to do until I fell asleep. Hotel staff was great and very helpful.

"Clean and comfortable country hotel"
Michelle A, 29 Juin 2016

This is a very clean and comfortable country hotel. Nothing pretentious just simple and good hospitality. The bar and restaurant are both good with several options available. They offer a 2 for 1 deal on arrival at both the bar for a drink and restaurant for coffee. The restaurant serves good home style meals steak, fish, chicken all with soup, salad and potatoes. For dinner t is open until 10pm then there is room service. Breakfast starts at 6am and is similarly wholesome.

"Great Staff, Good Food, Works for Chemical Sensitivity"
Linda K, 27 Juin 2016

The Best Western GranTree is an excellent choice. The staff has been well-trained and are intelligent and helpful. The hotel has been upgraded with an elevator and various amenities. The restaurant is outstanding. I had a filet for dinner and it was as good as any I've had in 5star restaurants. The bar has a good variety and the bartender is the best. I have food allergies and chemical sensitivity and this hotel is a safe and comfortable place for me.

"Visiting Bozeman"
Rein G, 27 Juin 2016

I stayed at this hotel for a few days. Was quite good. Good menu at the sportbar, only portions were very big. Too much meat for me. Pool is a bit small. But very good hotel for the four nights I stayed.

"Beautiful scenery and friendly staff"
Patcharee2014, 26 Juin 2016

This hotel has a beautiful view of mountains and a mini casino attached. The Club restaurant is open for breakfast, lunch and dinner and has a patio for outside dining. Free coffee throughout the day along with lemon water. There is a small indoor pool. My room was clean, my bed comfortable and has a mini fridge and microwave. Also, iron and ironing board. Shower/tub and toilet separate from sink/vanity area. Conveniently across the street from Walmart for items that you may need or forgot. Gas station with Arby's inside is in the same parking lot. Right in front of hotel. Van shuttle to and from hotel and will also take you within a couple of miles. Including downtown area. Downtown is really a street that has quaint shops and restaurants. Great hotel if you have a car and/or passing by and need a place to stay. If not, not much to do.

"Needs a lot of work and training"
FergusVancouver, 24 Juin 2016

Stayed here for one night and was not impressed. Not usual Best Western standard or experience. The downstairs hallway smelled of sewage and looked unclean and old. The room was OK except the air conditioner was so loud, old and noisy, that one either had it on and lay awake or turned it off and roasted in bed. The staff was pleasant but not very knowledgeable. It seemed everyone was being trained. The front desk agent did not know how to check us in. The phone receptionist did not know how a guest could retrieve a phone message from their room. When checking out the morning staff were doing their audit so no receipt was available. They promised to send one by email but a week later we have not seen one. The restaurant was fine, very busy and noisy but good food and pleasant service

"Needs work."
Michael M, 22 Juin 2016

Could not set the ac below 68 and the room never got below 72 and was very humid. To hot to sleep. AC sounded like a 747 at take off. Pool noise was excessive and they didn't close it at 10PM. People were making noise at midnight.

"Dinner"
Robin K, 20 Juin 2016

After a long day's drive, we stopped at the Best Western in Bozeman. Saw that there was a bar and restaurant off the lobby, so went in there and sat at the bar. It was absolutely the right choice. Our bartender--Matt-- was great. Helpful advice on the dinner menu, and a great pour with our drinks. It was a great pre-fishing-trip dinner. Well worth every penny.

"Great place to sleep but that's about it. "
RSI-Chris, 17 Juin 2016

Very upsetting that Best Western allows the signature "plus" with no breakfast. I don't pay a premium to be told "the restaurant is reasonably priced". Ugh. Otherwise the facility was amazing. Beds were great, TV was big, large rooms, surroundings were beautiful.

"Nice"
Nancy L, 17 Juin 2016

Most Bozeman hotels seen overpriced to me. I'm accustomed to paying about half this much for an equivalent room most places we travel. This was a reunion group, and our buffet dinner and brunch were very good, as was the one meal we ate in the restaurant. The room was quiet and clean, and the staff were friendly and helpful. We were able to have premeal gatherings in the courtyard and the atrium, and pleased to be able to do the gatherings and food all where we were staying.

"Friendly Refuge"
Michael L, 09 Juin 2016

What a great place to relax and let the miles wash away. Our Miata friends will recognize an excellent venue in a picture perfect landscape with excellent roads. Friendly staff round out a truly memorable stay.

"Very comfortable"
Buford1983, 07 Juin 2016

The place was very comfortable. Check in was a little hectic because their computers were down but all in all very nice place and I would highly recommend. My children really loved the pool area and the whole place was very clean.

"What happened?"
Larry R, 21 Mai 2016

We have booked the GranTree a half dozen or so times in the past few years. We often book 8-15 rooms for our business in Bozeman. The service has always been good and the amenities decent until this last trip. Something is very wrong here. With one exception, a local high school student , the management appears to have uniformly stopped training any of their desk personnel. When I brought my laundry down to the desk in the morning, three times I was told by the morning desk person that she didn't know what to do with laundry. One time I was told I could do it myself. Not the advice I was looking for. The last night I was there the laundry I had brought in two days earlier was still not returned. One of the desk people told me they had no control over when my laundry could be returned. Since I was out of the hotel by 4:30 am, I told them they could FedEx it to me for Monday delivery. I told them that I would not pay the bill for a dozen or so rooms until I had a FedEx weigh bill number showing the laundry was returned...miracle of miracles, they were able to 'find' my laundry and return it me by 8:30pm. Earlier that week the power went out. Internet went with it. It came back on relatively quickly and by the next morning was working fine...except in my room. I made several trips to the front desk and I was repeatedly told that there was a phone number in my desk to trouble-shoot internet problems. I repeatedly told the people at the front desk that my devices worked everywhere else in the building and that I had even brought an associate's computer to my room, that worked fine in his room, and it would not work in my room. I did finall get service back after three days and an apology from the managing partner. So here's the rub. Management at this previously good hotel has allowed this lousy situation to develop. It's untenable in a service business to tell customers that they are the problem. It's untenable in a service business to allow the face of the business, the desk people, to begin any sentence with anything other than,'How can I help you resolve this?' or, 'Let's see if I can find out what's going on here? Or even, "I don't know the answer to that, but I will find out and contact you.' Management is responsible for teaching the staff basic protocols. The only person who followed that rule was a high school girl who seemed to be really committed to making our stay comfortable and positive. She patiently listened to my whining and outrage and told me she would fix the problem and she did. Perhaps she should be running the Gran Tree. I'm sure she would do a far better job than the current management team.

"Best Hotel Ever!"
pdavolio, 17 Mai 2016

Stayed here on business and didn't want to leave! The views are beautiful, yet it's close to Main St and all the activities of Bozeman. In the morning a wonderful breakfast is available for free in the lobby and warm cookies all day long. The bed was the most comfortable I've ever slept in...EVER! and the pool was clean and warm. Lots of free travel brochures available, the staff was very helpful...Couldn't ask for more! The place was so wonderful I extended my stay and was reprimanded at my job....but worth it!!

"disappointed!!"
James S, 15 Mai 2016

We made our reservations almost a year ahead of time so we could get our request for a non-smoking, king bed room close to the elevator due to my husband having a hard time walking. When we got there they had put us in an outrageously priced suite (not requested) as far away from the elevator as possible. The manager eventually put us in another room (the Wedding Suite, Again, Not requested) which was uncomfortable. No continental breakfast. The hotel was not the quality we have come to expect from a Best Western

"Acceptable hotel with excellent bar and restaurant"
D B, 14 Mai 2016

I was in Bozeman for a conference and this was the hotel chosen by the coordinator. It is an older hotel that has been updated. Bathroom was very small with sink and mirror out in the room. The bed was comfortable and it was clean. I did enjoy the restaurant and bar in the hotel which increased the rating by a star. The food was excellent and the staff at the bar and restaurant was very friendly.

"Do not stay here"
TravelinAround2013, 13 Mai 2016

I cannot believe how extremely inept the staff is. They told me my reservation, booked through travelocity on Jul 12, 2015, was inexplicably "cancelled" on March 20th so we were "upgraded" to a King Suite for the same cost as my original 4 night booking. Then I was called the next day to say I was a "no show" for the previous day by the same clerk, who check us in?! I explained who I was and how she "resolved" my problem. Then later that day I was called by a different clerk who asked if we were staying longer because we hadn't checked out?? Really. I explained how my reservation had been "fixed" and so she said she'd make the corrections, again because we were only booked in the room for one night. So I asked her to confirm our charges for the room, because my daughter actually paid with a debit card, but I had reserved it online with my credit card. No the charges were all completely wrong and my daughter had been charged over $800 was a room were only supposedly had been scheduled to have for one night?? That was almost double my original rate with taxes. My daughter got her charges corrected. Then I checked my credit card statement online and discovered I was also charged for my first night's stay. I've called again and fully expect a refund; however, I will never recommend this hotel to anyone, ever! They cannot get anything right even when trying. Unbelievable!! Oh and the room was not that great.

"The Best Best Western"
Mary K N, 11 Mai 2016

This was the best Best Western I've ever stayed at. Staff was friendly, helpful, courteous; property was clean, well maintained and the room was well laid out. Breakfast buffet had good variety. Highly recommend it for stays in Whitefish.

"Clean & Comfortable"
Seafinder05, 11 Mai 2016

The room was beautiful. The bed was so comfortable. Extremely clean room. Disappointed as this was one of the only Best Western hotels we stayed at that did not offer any type of free breakfast, could be because there is a restaurant located on the premises.

"Customer service is important to me, but apparently not this Best Western"
BBMT, 03 Mai 2016

When we visit Bozeman we have always stayed here...until now. We were there for a medical procedure and needed a good night's sleep, which shouldn't be can issue. At 4:30 am our room was overpowered by a harsh chemical smell, and in the hallway too. It was truly horrible. I called the front desk and the young man said they were stripping the floors in the lobby. We could not open a window because our room was by the pool. There was no escaping this harsh chemical smell that we frankly did not ask to be exposed to. I was up for the rest of the morning feeling sick. My husband inquired about compensation at the front and was told "sorry." I too inquired at the desk when I checked our and was told "that's weird." I got a survey from Best Western today and made my concerns clear. Unless they can provide some compensation for loyal customers we will be staying at one of the numerous other options in Bozeman. I would now recommend others find motels that value their customers and avoid the GranTree.

"Toastmasters"
William C, 27 Avril 2016

Great location, comfortable beds, no towels in pool area on first night. Hotel staff was mostly in a good mood, conference rooms set up quickly and food was good, a little more fat on the beef then I would like.

"Nice place to stay"
Laura O, 25 Avril 2016

The rooms were clean with comfortable beds. The restaurant and bar are very good. Hotel and restaurant/bar were VERY busy during our stay, yet the staff remained calm, friendly and accommodating. The nachos at the Club Tavern are huge and very good.

"Best Western GranTree"
floppyears, 05 Avril 2016

The staff was wonderful and made us feel very welcome. The room and facilities were clean and in great shape. Just a very nice stay. The location is great too. The on-site restaurant serves very good food and the lounge has some fun machines to play and nice staff.

"Not worth the price"
Jason P, 04 Avril 2016

This hotel was VERY clean. The price does not create value. This property is over priced. Had breakfast been included, or had the rooms been upgraded (bathroom upgrades) this might have been a more reasonable price. I paid $150 for one night and was disappointed.

"Grantree Inn"
Harry B, 03 Avril 2016

I have stayed for 10 years this time of year for a Building Codes conference. This year, like in years past, my stay was excellent. The meals prepared were of high quality despite the increasing numbers attending the conference. Rooms were adorned this year with new carpet and drapes. Size of rooms was more than adequate and the staff was just great!

"Gym is across the parking lot and little parking."
Joel B, 01 Avril 2016

If you plan to use the fitness center, get there during daylight. It is across the dimly lit parking lot in another building to make room for the event seating. Get there early enough to get a parking spot if there is an event being held there.

"Not much bang for buck"
msjodyg, 31 Mars 2016

Meh... we stayed in a king suite with our dog and chose this hotel because they allow pets. After leaving dry dog food in a dish on the floor for about three hours, it was crawling with itty bitty ants. Not sure how they got to the middle of the floor since I couldn't see a trail. We had to toss the food. Hallways and business area smelled like the pool, which didn't have towels stocked. Didn't try the hotel restaurant because it was overpriced and there are many options on Main Street. In room coffee was OK but powdered creamer? C'mon. My fault that I didn't check for breakfast included. It's not. Overall, underwhelmed. Oh, and a non-verbal toddler knocked on our door at midnight. Luckily passersby saw the direction from where he came and we were able to return him to his sleeping mom who left the door cracked. Not the hotel's problem but strange none the less.

"Best Western Grandtree Great Choice"
Doug S, 20 Mars 2016

Clean rooms, great staff, GREAT food. The restaurant is top notch and the tomato soup is a must have when staying. Easy access to freeway and downtown. Quiet rooms, lots of parking, definitely our go to hotel when traveling to Bozeman.

"Why we didn't stay here"
sippican, 10 Mars 2016

Many months ago we made a reservation at a different property in Bozeman for a one-night, pre-flight stay. Upon finding out that the property did not offer an early morning shuttle to the airport, we researched our options. Best Western Gran Tree Inn advertised 24/7 shuttle service. I called the hotel directly and was assured they ran 2 shuttles continuously and we could expect to have a wait of no more than 20 -30 minutes. So we cancelled our other reservation and booked a room at BW Gran Tree at a higher rate based solely on the availability of the shuttle. Prior to returning our rental car, we dropped our luggage at the hotel; hoping to avoid the hassle of having the shuttle driver haul the ski tube, etc., on the shuttle. We were asked to leave our belongings behind the front desk, which was fine. The we were informed that we would have an extended wait at the airport because they were runnning only one shuttle due to a driver calling in, and the next trip was fully booked (so we'd need to wait for the second round trip, over an hour). We had no option since our rental car was due back. When we got to the airport we noticed the shuttle sitting out side completely empty. We approached the driver and were told that he couldn't fit us on the shuttle as they had a contract with Delta to meet their flights. We informed him that we were going back inside to rent a car. When we arrived back at the hotel, our room was still not ready. The front desk clerk was very rude, told me there was no one to speak with about the shuttle inconvenience and scolded us for not calling them back to say we didn't need the shuttle "Don't you have a cell phone?", she asked. She inferred that he made the trip just for us, then admitted there was another passenger needing transportation. We told her we spoke with the driver. We sat to wait for our room and observed the front desk area (and all of our luggage) being left unattended multiple times while she went to run errands. At this point we decided to go elsewhere and it was a great decision. We had enough time to go behind the desk, remove all of our luggage and pull up the car to load it - all unobserved. Poor security and customer service. We understand the difficulties with being short-staffed, and would have been content with some sort of acknowledgement of the inconvenience. The positive side to all of this is we found a terrific lodging option at a better price! Comfort Suites on Catamount.

"Totally Disorganized"
Puggie2, 02 Mars 2016

Our room was ready at check-in time. The gave us a room and then called us back to give us another. When we fought our way to the room through a group of people setting up for some event, the key didn't work and we had to get another. The rooms themselves are ok, but dated and dark. Ours was just off the parking lot and was therefore somewhat noisy. The worst part about the hotel, however, is its location. It is about a mile out of town and its shuttle service is very poor. The hotel shuttle took us to town the morning of the afternoon we were to leave for the airport. We checked our luggage at the hotel and arranged for (i.e. made a reservation) a return shuttle to the hotel and out to the airport. (Taxis are essentially non-existent in Bozeman.) Well, when it came time to return to the hotel and get our luggage, the hotel informed us they were too busy to send the shuttle for us. (The cab wouldn't promise pickup for 2 1/2 hours.) So, we walked. That was fine, but not what we expected. The real problem was when we got back to the hotel and it came time to take our reserved shuttle to the airport. NO SHUTTLE DRIVER! The driver wasn't too busy: he was a no-show. After much pleading with someone on the phone, one of the desk clerks left the desk and came back with the keys to the shuttle and drove us to the airport. She deserved and received a very nice tip. The hotel deserves and now receives a very poor rating. It was just a mess from check-in to check-out and beyond.

"Thank You"
Therese59725, 01 Mars 2016

As a retired GM of a BW property I know the challanges of having everything being perfect. I love your hotel. Everything was very clean and relaxing. The beds are very comfortable. Thanks to everyone for making my stay wonderful!

"Very pleased"
Beverly E, 21 Février 2016

The customer service was good and my room was comfortable, spacious and clean. Most of all, the room seemed very well insulated from outside noise, so a good nite's sleep came easily. The hotel has a restaurant; had a delicious breakfast there and the service was perfect. Also, the hotel will shuttle you to historic downtown; however, it is within easy walking distance - about a mile. Great place and I will definitely return!

"Can't praise enough"
Virginia F, 10 Février 2016

As a business traveler i have stayed at many hotels around the globe. I normally stay at Best Western in the US, although at times i've arrived to find them in seedy neighborhoods, GranTree Inn however is not one of those. They are by far the best hotel i've ever stayed in for the price. The rooms are spacious and clean, the bed is comfortable, their rewards program often give me upgrades and the property is immaculate. The staff, I can't praise enough. The attached restaurant is good, however it's claim to be an upscale restaurant is questionable. Overall it very much deserves my excellent rating. I travel to Bozeman 2-3 times a year and would never consider staying anywhere else. It's top notch and you won't be disappointed!

"Rate $100 more then quoted"
O939GFtraveler, 08 Février 2016

I was quoted a poolside room for $ when I checked and went to my room it was not even close to pool. Called front desk said no pool side rooms where available. because my room was wrong decided to check the rate because front desk never gave me my rate when I checked in and it was $100 over what was reserved.

"Heading South"
Dean S, 02 Février 2016

A good location just off the interstate with efficient staff. The rooms are clean and well set up. They accepted my dog for the overnight stay. This is a huge plus and not always easy to find a hotel that will accept dogs.

"Greap Property In Bozeman"
Stephen w, 30 Janvier 2016

This is a great property. Rooms very comfortable and modern, internet works very well and the restaurant on site is excellent and busy. Great place to stay. Had dinner in the restaurant the Pork dinner was great. Really enjoyed being in a relaxed atmosphere. Not your typical hotel restaurant.

"Second Hotel in Bozeman and the Best"
sanibeltravler, 07 Janvier 2016

After I got bumped on flight out of Bozeman, we ended up a Gran Tree. Complimentary shuttle at all hours (paid for cab at other hotel because of limited shuttle hours). Staff was friendly and offered some coupons at check-in. Room was comfy. This had an in-house restaurant and bar. Internet was good. When I had to return because of another flight problem, I was assigned to same room as requested. Restaurant was good and waitstaff friendly. I would recommend this hotel!

"no ammenities"
Jeesie Z, 04 Janvier 2016

We were very disappointed in this hotel. The rooms was nice and clean but they charged for everything but the ice. The restaurant was expensive. $1.25 for a slice of cheese on the $11 burger. The food was ok and the ambiance was ok, too, I guess. Our room had no outside view, it looked in on the pool where we had a view of all the swimmers. It was quiet enough, though. The bed was comfortable and the room was warm. They should watch out for getting a reputation for being cheapskates.

"Comfortable"
an2nek, 01 Janvier 2016

This Hotel is starting to show some age and could use some updates. We have stayed exclusively at BW's this trip and this one was comfortable but generally showed it's age. Still the restaurant was very nice and was a local "hot spot" I think as very busy and lots of good food on the menu.

"Rates negotiable"
jjb99683, 21 Décembre 2015

Good place to stay. Rates are negotiable if you ask for the lowest rate. Otherwise you will pay full too prices. Clean rooms with access to poolside fun and games. If you need quiet- do not get a room along the pool. Restaurant had fast friendly service.

"Big rooms, no breakfast"
wombat18, 26 Novembre 2015

While the ceilings in the hallways are low, the room are impressively spacious. This hotel is a long way from Main Street and the University, but it is located on a main road so access is easy. My room was next to a stairwell, but the noise wasn't too bad. There was a decent sized TV, a microwave, a safe, and a refrigerator. The work desk is uncomfortable for work, being too low and not easy to adjust the chair and still fit under the desk. The wifi is free. The bathroom was plain, the handbasin very small and cluttered. The toilet took a long time to flush. There was a nail sticking out from the mirror.

"Convenient stop"
6244MargaretF, 20 Novembre 2015

Very nice hotel. There is a restaurant/ sports bar as well as a City brew coffee kiosk. Because of this, however, breakfast is not included without a surcharge. The room was comfortable, bed was conducive to good sleeping.

"Great place"
Daye B, 08 Novembre 2015

Great place, great rooms, great beds, great service. Restaurant was a little cold every time the door opened. I had to go back to my room and grab my jacket. Best steak my husband has ever had. (Ribeye)

"Now there is a fee for dogs!"
BBMT, 08 Novembre 2015

Since our last stay, they have added a nominal fee for dogs. Beds were very comfortable and room was nice and clean. The bathroom set up is not very handy--reach down to touch your toes to get a kleenex--and no garbage can in the bathroom or sink area. Hot tub and pool area was nice.

"Nice, but overpriced."
Cynthia P, 07 Novembre 2015

I stayed here with my granddaughter and my dog on November 5th which is a Wednesday. My total price ended up being $147.00 and change for the night. This is not a hundred and fifty a night hotel. My daughter ordered a steak and it was the worst steak ever. The texture was pasty. On the other hand the Creme Caramel was fantastic and the two other meals we ordered were good. The wait staff is extremely attentive and the waitress in the morning even made cinnamon sugar toast for my granddaughter. The beds were fine. The pool was a perfect temperature but the hot tub was scalding, and I like a hot tub hot!

"Excellent Service, Nice Rooms"
r3dditor, 01 Novembre 2015

Amber at the front desk helped us. Had to stay here overnight due to a flight cancellation. She was great! Room was amazing, shower seemed to be slightly larger than normal. Huge television for the room, great beds, extra comfy!

"Good hotel, nice stay"
bshoptaugh, 29 Octobre 2015

Total cost - $104.71 Good stay, restaurant/coffee bar right in lobby area. Good price, not too expensive. Stayed on Sunday night, checkout on Monday. Was mostly quiet and in a nice area (right next to interstate). Free WiFi

"Clean Hotel"
jcharris2015, 18 Octobre 2015

After traveling all day we needed a place to spend the night..We were very pleased with the spaceiousness and cleanliness of our room. It is obviously an older motel that has been totally refurbished. Trip Advisor gives excellent service in quality and availability. We were very pleased ..

"Nice Place, Good Stay"
MTravelerD, 12 Octobre 2015

In town for a wedding. Offered very fair group rate for a nice hotel. Very comfortable and well kept. Clean. Nice coffee shop in lobby area. Breakfast in restaurant was very good. Every employee we contacted was friendly and professional

"Not so sweet suite...."
Wysnowbird, 10 Octobre 2015

When we arrived we were greeted pleasantly by a very nice young lady. She said the rate for tonight was $239.."Wow" I said. Why so much. Football game at the college...OK but we aren't going to the foot ball game. After a few comments and with the supervisor looking over her shoulder we were offered $159 (with tax was $172) and given a suite, I think only because we are diamond members. "OK, sounds good". To get to the "suite" we had to go through the laundry room, and I mean the hotel laundry room, not the guest laundry. The hallway was full of piled high dirty sheets, comforters and towels. Warm day and it smelled terrible. Our room was right next door, of course, in the back of the building. It was pretty much a partly remodeled handicap room, they must have installed a bath tub. No padding under the carpet so the floor was very hard. Broken corner of the low sink with the 2x4's sticking out. The king bed was almost as hard as the floor. On the "up"side we had 2 televisions. One for watching in bed and one for watching in the living room corner and a Jacuzzi. The furniture was clean and adequate, but lacked any personality. The shower was great. It was a very large room and clean so I shouldn't complain. I'm only saying it was not worth $159 per night, let alone $239. Also, we were on our own for breakfast. The only other BW we have encountered with such a high price was in Sonoma, Ca. in the vineyard area, and that room was beautiful, nice furniture, great bed and included a bottle of wine. Best Western in Palm Springs was not as expensive as "Bozeman". This was our 2nd time at this hotel, we won't give it a 3rd try. Dinner at the bar and grill restaurant in the hotel was pleasant enough, but the food was only just ok and very expensive. Nice waitresses and front counter people but I felt like because we were not going to pay top dollar, we were stuck in the room they save for last arrivals. It was just ok.. not great.

"Dissappointed"
Carolyn L, 06 Octobre 2015

The room was fine, but we were disappointed that there was no continental breakfast offered. The price was a little more than we normally pay, especially without the breakfast. The service was fine, check in and out was quick.

"A nice place to stay"
Neil K, 05 Octobre 2015

A friendly, accommodating staff greeted us at this attractive, modern facility. It was easy for us to swap a double queen room for a king. Our room was large, very clean, well furnished, quiet, and inviting. One downside is that it is a very long walk to the restaurant or front desk if you have a room at the far end of the building. The building has two stories, and they're installing two elevators that should be operational soon. We had a problem with our large flatscreen TV: neither the supplied remote or a replacement could get the TV to change channels or volume, or turn the set on or off. We had to use the tiny buttons on the side of the set to operate it. The on-premises restaurant and sports bar was inviting with a varied menu at moderate prices. The food is good and well presented, but, in the end, it's only a slightly better than average for this type of restaurant. Because they do have an in-house restaurant, there's no complementary breakfast at this Best Western.

"canadian travelling to west coast ..top place we stayed in .girls at frt desk were EXCELLENT!!"
jane150858, 03 Octobre 2015

we travelled to west coast driving and stopped here the 2 girls at the desk were excellent at their job great personalities and very helpful!!...Bozeman is such a nice place to stop by ..we enjoyed all the facities and very clean rooms if we come back that way we will for sure stop by we are in our late 50 and travel a lot

"THE Place To Stay In Bozeman"
BobsCupcake, 29 Septembre 2015

This is a wonderful hotel - beautiful, very large, facility, with nice, clean rooms and tons of amenities. There is a restaurant and bar with flat screen TV's on the premises. They also have free wifi, an indoor pool & spa, exercise room, coin-operated laundry and a nice little coffee shop area for a quick cup of coffee, muffin and/or sandwich before hitting the road. Very pleasant staff in the restaurant, housekeeping and at the front desk. We would definitely stay here again.

"Great Experience"
Margaret M, 23 Septembre 2015

The hotel was very clean inside and out. The staff was gracious, friendly and very professional. I had asked for a ground floor room and they did that for me, even putting me near the entrance so I would not have to carry my luggage so far. I had dinner in the restaurant and the food was excellent. The service was a little slow, but they were very busy. I would recommend this motel to everyone.

Share the link of
this hotel

Besoin d'aide ?

Nous vous répondons sous 48H