BEST WESTERN Plus Kootenai River Inn Casino & Spa,  Bonner'S Ferry

4.0/5  - based on 346 guest reviews.
7169 Plaza Street, 83805-8598, Bonner's Ferry, United States - See map
+1 208 267 8511 +1 208 267 3744

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Heated pool
    Heated pool
  • Restaurant
    Restaurant
  • Spa
    Spa
  • Wheel chair access
    Wheel chair access
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 348 traveler reviews
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The Best Western Plus Kootenai River Inn Casino & Spa has expanded! New 36 room additions with refrigerator, microwave, walk-in showers and much more. River view rooms also available. This beautiful hotel is surrounded by the majestic Selkirk, Cabinet and Purcell mountains, enhanced by the natural beauty of the Kootenai River and conveniently located near the Canadian border, just 30 minutes north. Recreation available within a short distance includes golfing, the Schweitzer ski resort and the Kootenai Wildlife Refuge. Our 24-hour casino room features a service bar, deli, over 400 machines in three rooms including Virtual 21. Bingo on select days, contact casino for more information. Sign up free to be a member in our Ktunaxa Player's Club and earn points for entries into our drawings, special discounts and free room nights. Join us in our river view Springs Restaurant and lounge open daily at 6:30 a. m. for breakfast, lunch and dinner. All our guest rooms are non-smoking. Select rooms include river view with a private balcony and either one king or two queen beds. All rooms feature 42-inch LCD flat screen television, refrigerator, ironing board and iron, Keurig® coffee maker, hair dryer, plush robes, free wireless Internet and free in-room safe. Select rooms include microwaves. While enjoying your stay be sure to take advantage of the Kootenai Spa featuring full service hair and nail care, facials, massage, and hydrotherapy. After relaxing in our spa, take a dip in our pool or hot tub, open 7 a. m. until 11 p. m. daily. Our hotel also offers an exercise facility open 7 a. m. until 11 p. m. daily, a video arcade for the kids and a laundry facility available 24-hours a day. Our friendly team is ready to ensure a comfortable and memorable stay. Valid photo I. D. and major credit card are required at check-in, no third party credit cards. The reservation and credit card used for the payment must be identical. Enjoy your stay.

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Room 1

Guest reviews


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based on 348 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
175
Verygood
 
109
Medium
 
39
Poor
 
17
Horrible
 
8
Business Business 26
Couples Couples 168
Family Family 80
Friends getaway Friends getaway 48
Solo travel Solo travel 11
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Kootenai River Inn Casino & Spa,Bonner'S Ferry
  • 4
    « Best Western Kootenay River Inn »

    We have stayed at this hotel many times, the staff are very friendly and helpful, the restaurant is very good. I rate it as Very Good rather than Excellent because the elevator only goes to the second floor and there are about 7 rooms on the 3rd floor. We prefer to stay on the 3rd floor, mainly because of the view of the river but it means carrying luggage that extra set of about 14 stairs, and even a luggage cart doesn't help much for those. We usually use the spa facilities and often the pool. The carpet in the hallways is starting to look worn but really doesn't affect your comfort level.

    5
    « Nice place to stay »

    Clean room with nice television. Mattress could be improved. The staff really keeps the hotel clean and fresh. Not much of a slot machine gambler but they do have loads of them there. I like table games but Idaho doesn't allow them.

    4
    « Nice stop »

    Nice quiet room well away from the casino. A little pricy but it was a huge room. Short walk to town and a variety of places to eat. Nice view of the river from many rooms. Would stay here again if we pass through.

    4
    « Trip up North »

    It appears to be a casino with rooms. Nevertheless, the services and food were good. The room rate is higher than one could expect to pay for such an establishment (essential a casino with rooms, which is not prominently advertised when making reservations and the amenitis provided.

    5
    « Good packages availabe »

    We stayed over a Friday evening with a good price for room and breakfast in the restaurant (limited menu items available for the package). Very nice room in the newer Lodge building. Got the best price by calling the hotel directly--you need to ask if they have any specials. On arrival, they had the price wrong but graciously adjusted it. Nice setting along the river with nearby historic downtown and agricultural valley to explore.

    4
    « Close to home »

    Always a good place to get away for a night and have a good evening. Food has improved a ton, as well as the service. Only issue is in the summer the comps for regulars drop off and can't get same rewards as in the off season.

    5
    « great way to spend a day (or two) »

    I always expect top notch hospitality here. Sometimes we go for an afternoon of fun and end up staying another day! The menu has changed and is great food and good service. The front desk and gaming staff are very professional and helpful. It is always fun to see friends there that you would not otherwise see.

    5
    « Bonners Ferry Trip »

    After checking in you wander thru the lobby and looking thru the windows the amazing river view is thrust upon you. The restaurant/lounge has great views from all tables and the fire pit area is great for relaxing & talking with family/friends. The food was very good & the deserts were terrific. I will definitely return to this hotel when back in the Bonners area.

    5
    « What a great stay »

    We took advantage of the low Sunday through Thursday night rate to have an Over night in Bonner's Ferry. Our plan was to do son local Kayaking, biking and hiking. all of which we accomplished. the BW is conveniently located, with in walking distance of downtown . The hotel is clean neat, well staffed and our river room was relaxing and comfortable.

    5
    « Great stay »

    The staff is friendly, efficient, hardworking and professional. The rooms are well appointed, comfortable, nice shower, and very clean. The restaurant has delicious food, nice presentation, and plentiful. We have always enjoyed staying at this hotel.

  • 5
    « Friendly Experience »

    The Kootenai River Inn is a wonderful fall experience. The beautiful Idaho mountains are alive with all the fall colors, the Kootenai River is runs outside the balcony with wild geese landing right in front of us. The staff are friendly and welcoming, rooms clean and comfortable, and the dining is a culinary experience. Can't wait to go again!

    5
    « Can't Wait to Return! »

    We discovered this casino while searching the web and after seeing many positive reviews on TA, we decided to reserve a room for 1 night. We ended up wishing we had booked 2 nights. To start, when we arrived we discovered that breakfast was included with the room, which was a nice surprise. We had a standard King room and it was lovely, very spacious, very clean, nice amenities, cozy robes and a magnificent shower. The casino has a decent selection of slot machines (we weren't crazy about the Canadian selection so didn't play those too much), a bar counter to order alcoholic beverages and there is a coffee/pop station where you can help yourself to a free beverage. When we go to a casino that just takes our money, we leave and never return. At this casino we liked that we would win a bit/lose a bit and not just lose, lose, lose. Of course the machines won in the end (lol) but we had a lot of fun. We went to the restaurant for supper and ordered their fish & chip special $7.99. The fish had a light, tasty batter, the fries were cooked perfectly and the coleslaw was one of the best we've had anywhere. The whole meal was very good. We really enjoyed our stay here all around ? the wonderful staff, the room, the casino and the food. Our only disappointment was that we only had 1 night. Next time we will be sure to book for 2 nights so that we have time to really enjoy the beautiful room. We highly recommend.

    5
    « BEST HOTEL IN BONNERS FERRY »

    We always stay at this hotel when we go to see our kids in Bonners. We love it!!!! It has all of the amenities and our grandchildren love coming over to swim. The staff is always so accommodating and friendly. The rooms are always clean and comfortable. We highly recommend !!!!

    4
    « Weekend getaway »

    My wife and I as well as another couple went to Bonners Ferry to golf and stay overnight for my birthday. We did some gaming as well. Overall, we had a pleasant stay. Rooms were nice and the bed was very comfortable. Dining was very good, somewhat slow on the service, but the Restaurant was packed. Sunday morning buffet was very good, with a great selection of items

    4
    « Enjoyable Visit »

    Our room was very comfortable, quiet and nicely appointed. It appeared very clean. Restaurant was great. Food was good and quickly delivered. Casino areas were good but rather broken up. Smaller area was strongly smoky but newer area was fine. Cool that they also have some machines for Canadians using their money.

    4
    « Via stay »

    It's beautiful, Summer rates are higher, and even higher if you want to be on the river side. My idea is one shouldn't charge for views because they happen to be there. Rooms are cheaper during the week. We had to wait about 15 minutes to be seated for breakfast (not the breakfast bar). Rooms are great, bed is very nice. But I paid less to stay on the ocean in Rockaway beach.

    5
    « Holiday »

    Casino and Hotel plus restaurant were all very good. I would recommend for anyone interested in a small getaway or on holidays. The beds were comfortable and the food plus service were very good in the restaurant.

    4
    « Large Rooms »

    Stayed in a 2 double bed room as there were no kings available when we arrived. The room was quite large and new (stay in the new lodge addition). The lodge is a new separate building that apparently has bigger, cheaper rooms, but you don't get a view of the river. If you stay in the lodge you will have to walk outside to get to the pool or the casino, but it is located very close to the pool and has a covered sidewalk in-between. The rooms were large with a nice, large shower. There's a table and chairs as well has a comfy chair with an ottoman. The room has a keurig machine for coffee. Each person staying in the room gets a complimentary breakfast (limited choices) or half off the breakfast buffet or $3 off another breakfast menu item. I recommend staying in the new lodge addition if you have kids or you are not interested in gambling. People smoke in the casino so its nice to have a room in a separate building. The one issue that some people might have is that the train tracks are close by this hotel. I noticed the train a number of times in the evening, but never heard it at night.

    5
    « Nice and clean »

    Comfy room and beds, very clean. Bathroom was nicely remodeled. View from the balcony was quite nice and relaxing. Awesome size TV (not sure but I think it`s 46". The biggest we have seen from all the hotels we have stayed at in this trip to Canada)with ALL TV channels available. We got to watch the football game comfortably in our room and it turned out to be a quite inexpected treat. Had dinner at the hotel's restaurant ~The Springs~ and the food was delicious. Quite a deal too $24 for a 14oz London Broil steak that was grilled to perfection! The Meatloaf special was unbelievably good too!

    4
    « Good nights sleep »

    Got two rooms for a 2 night stay with my family. Rooms were very nice, clean and comfy! Discounted breakfast was decent, would have liked a little more. Had lunch in the casino deli and it was good. Will defiantly stay here again.

  • 4
    « Gem in Bonners Ferry »

    Our stay here was exceptional. Our room was lovely, new, and modern. Our room was in the Lodge which is a newer addition to the hotel. Our room rate came with a large free breakfast at the restaurant. I would love to come here again.

    4
    « Comfortable Stay »

    I always stay at this hotel when passing through Bonner's Ferry ID. It's very accessible, clean, and has a great restaurant with wonderful food. The rooms are clean and the beds comfortable, with river views and private balconies with little table and chairs. The rooms are spacious and quite quiet. Parking is plentiful, and the hotel is within walking distance to downtown. The only thing I thought was that the carpet needed replacing. Was starting to look a bit warn.

    5
    « Great Place »

    We are not gamblers or smokers so we were placed in the Falls Lodge which was exceptional!. The room was large and updated. The train did move slowly thru town (all night) but it was not disruptive. Being able to walk thru the tunnel made getting from the hotel to shops in town was nice. The staff was friendly and helpful. We were advised to try the mexican restaurant, Mi Pueblo- it was great. I would definitely stay here again.

    4
    « Recently renovated, nice location. »

    I stayed in the lodge, which doesn't have a view but was recently renovated. The rooms were fairly big and everything was clean. Quality breakfast at the restaurant. Not much more I could've asked for! However if you're a light sleeper, you might not sleep very well here. A train passes by this hotel every few hours.

    5
    « Great place to rest, gamble and visit an oll town »

    We really did enjoy this BW on a river area with Trains going by slowly. The feel is an old western town, and the food in town was excellent as well as food in the BW Restraurant. Room was modern and great side--wonderful bathroom -all stone. Parking excellent and access tricky but simple, keeping you in from the elements. Beautiful glassed in pool and spa!

    3
    « The River »

    This hotel is all about the river for us. Private balconies on the Kootenai River with plenty of river life. This is a casino. Typical smokey lobby. One very small smoke free casino room with mostly one cent machines. Good restuant on river. Make sure you ask for a river front room.

    5
    « Tranquility riverside »

    Lovely location, peaceful along the river. Beautiful big rooms and high end showers. Friendly helpful staff. Restaurant view of the river for breakfast. Beautiful decor. I am a repeat visitor because of the great location, pool and terrific rooms.

    4
    « would stay again »

    very good stay ,would stay again, everyone friendly and helpful and was nice of Casino gentlemen to open the doors for the ladies !!!! and i seen many times them helping the elders,Kepp up the good work

    5
    « always A1 »

    Not only are the rooms impeccable, but frequent upgrades are very nice. The staff, in general, is "top-notch" and this is refreshing to see in a tough, competitive industry. Enjoyed our stay again. See you in September for another fun weekend!

    3
    « Bit of a Gamble »

    Other than the casino accessible from the lobby, the first thing that hits you upon entering is cigarette smoke. Walking to our room: cigarette smoke. Walking almost anywhere in the hotel: cigarette smoke. The smoke wafts in from the casino. Thankfully our room was smoke free and offered a nice little balcony overlooking the river. Quite a bit of late-night noise in the hallway, but I'm not sure if these were casino patrons or not. Another plus is the free breakfast vouchers we could use in the in-house restaurant.

  • 4
    « always great »

    we have stayed here many times and the hotel always comes through with great service and clean rooms. The casino is fun and the great addition of machines that only takes Canadian money is fantastic.. The food is always good in the restaurant and service is wonderful.

    5
    « Great Place »

    Beautiful location and a great price, located on the river that runs thru down stooped here with my two small kids so we didn't get to use the huge casinos but they were busy. Plus they had canadian slot machines at par, We used the swimming pool which was great half the roof open as it was a hot night, nice jacuzzi very clean, breakfast was included in the morning and was fantastic.

    5
    « Great place for a relaxing get-a-way »

    Clean, large room. Great large, shower. Beautiful landscaping and a wonderful, friendly, professional staff. Everyone went out of their way to make sure our stay was enjoyable. Quiet rooms could not hear any noise once the door was closed.

    2
    « Casino Couples Getaway »

    We have stayed at the Best Western Plus Kootenai River Inn Casino & Spa many times in the past and were always satisfied, except the last couple of times we stayed, we have been less than satisfied. The river view rooms are showing their age.........The hallway is very narrow and the carpet has seen better days,though the beds are comfortable and the view is lovely. In our opinion, this Best Western should definitely not have the plus rating! The trains going by are very noisy and cause a lot of sleep interruption. There is no free breakfast with the room anymore if the room is complimentary. Obviously, to get the free room, we have spent a lot of money in the casino, so we feel that we should not be excluded from the complimentary breakfast.

    5
    « A Dream Vacation »

    I have to say this was the best hotel ever. View of the river from our balcony. Everything you would need in the room. Amazing housekeeper. She made animals out of towels like on a cruise. Breakfast was served in the Restaurant. The food was wonderful. The staff were are amazing. Walk to town . Will go back again.

    4
    « All good , but the wierdest lighting system I've seen! »

    No major problems , but had one of the weirdest electrical set-ups I've seen! the only accessible outlet in the room which was by the table by the balcony , which wasn't all that weird , what was weird was that it was controlled by the switch beside the front door! So , when you turned out the hallway light , the clock radio display and the lamp and whatever else plugged into that outlet went out! Kinda odd! Room safe was missing knob to re-open after you unlocked it too , which made us use a pocket knife to open it after we had put the wife's wallet in it! Nice view , decent room with a nice little balcony to watch the river from!

    5
    « Great Place to Stay!! »

    The rooms were large and clean, very relaxing w/view of the river. Restaurant and bar had great food and service. Staff was very friendly, helpful and accommodating. This was one of our favorite stays on this trip! We will come back and stay here again for sure!

    5
    « Great value, awesome property »

    We loved it here! Beautiful setting on the river, very nice large rooms, amenities were great! Restaurant and bar areas were both great! Clean facilities, nice people and very relaxing! We'll be back here again!

    5
    « Great spot, friendly and good value »

    Allowed us an early check in and a great river view room. Nice access to parking with lots of access doors so you don't have to carry luggage too far. Walkable to down town. Great breakfast and very comfy room.

    4
    « Great getaway just across the border »

    lovely scenic hotel with great staff and a fun casino. we drive 6 hours to this location for a nice break.. alittle mini holiday. the hotel has everything we want . it is a very popular spot for seniors especially.

  • 4
    « Clean hotel, friendly staff »

    We stayed here coming and going on a trip to Canada. We got rooms both times in what appeared to be a new wing to the right of the pool. The rooms were gorgeous, clean and super quiet. Not sure why, but the beds were horrible. Both stays I woke up with the worse knots in my back and I can usually sleep in any bed. That aside, the free breakfast was huge and delicious for both stays, nice view of the river and good location. Hot tub was super tiny, pool was nice and clean.

    4
    « Perfect place to stay in Bonners Ferry »

    This hotel is perfectly located along the Kootenai River within walking distance of all that Bonners Ferry has to offer. Hotel is clean and the staff is friendly and helpful. If you are a gambler I'm sure you will enjoy the on site Casino.

    5
    « Privacy at a Casino - you bet. »

    Never would have thought we could have such a delightful and private setting in a Casino. When we made our reservation we didn't realize the BW at Bonner's Ferry was a casino, it ended being our favourite stop. The hotel provided luxurious beds, a nicely appointed room and a private view of the river where we watched eagles fish for salmon. The restaurant also overlooked the river and provided a spectacular view while enjoying a meal. Front counter staff were very helpful booking future reservations for our trip, excellent service.

    2
    « A River SHOULD Run Through it »

    This was our first visit to The Best Western. From outside it doesn't look too bad. Casino is there - they got a little restaurant - the rooms are okay. But boy service really makes a difference. First off, the housekeeping group were very proficient. Clean rooms, friendly people, courteous. That side of the operation is good. The housekeeping unit needs to train the restaurant staff. The hostesses out front would crack their face if they smiled. The young girl who thinks she's God's gift to the restaurant world on Sunday's brunch is terrible. Snootie - never Smiles - ignores and Barks at workers. Friday night they sat us outside so we could watch the river and have a drink. I will say we requested the seating. Anyway after a normal amount of time, no one came back to ask us if we would like a drink. I asked my wife to start the timer. 15 minutes later still not one server to our table, even though several servers came and talked and delivered to people at other tables. We sat there with our hands folded, no water, no menus, no nothing. Finally got up, walked out. Not one look or comment from any staff. On our final day, which was Sunday, our waitress was a very nice person. But she was really the only one that smiled and seemed to enjoy what she was doing. The Casino. The slot machines at the casino are extremely tight. I figure I'm going to lose money when I go, but it would be nice to have some winnings to balance it off in between feeding more bills into that mouth.. so you don't feel so bad with the money that you lost. No we LOST money. And it appeared that most everyone else around us did too. Tight was a word I heard alot. The room was nice and comfortable, But don't expect much more. And it's too bad, Many Canadian friends come to this spot because it's close to the border. There really is better.

    2
    « Nice rooms but.... »

    Rooms were nice but beware of casino. We were gaming in casino where you pay for your drinks while using machines had only one barmaid making, serving and delivering drinks by herself! When I ask another employee is there another way to get a drink and was told that was the only bar in casino and if we wanted to pay more I could go to the outside bar and pay more. Icing on the cake was part of the machines were reserved for Canadian crowd with Canadian money only with half of them empty! Not my idea of a fun casino!

    5
    « Great place to relax on a long trip. »

    After wandering through Montana and into Idaho we were looking for a nice place to stay. One member of our 3-man motorcycling party had suggested something overlooking water, having just crossed the Plains where bodies of water were a rarity. We spotted this hotel as we were leaving the mountains, and noted that it backed onto a river. The room was comfortable, spacious and very well-appointed. Nicest shower we have ever found in a hotel, great decor and amenities. Staff were very friendly and helpful. Best of all, our room had a balcony with a sitting area looking out over the river and the mountains beyond. As the sun began to set we could watch bald eagles and other birds getting their evening meals. Conveniently, there is a tunnel under the highway leading to the downtown where there were several choices for a late supper. For those who choose such things, there is a casino onsite at this hotel. As Ontarians it still catches a bit by surprise when people are smoking in public areas such as these, but I believe there is a non-smoking casino area as well. The cost of our one night bent but didn't break the budget, and it was reasonable value for three guys sharing a room (2 beds plus a roll-away cot), especially given the upkeep that was evident. Also a nice pool and fitness area, neither of which we used.

    5
    « Impressed »

    We're not gamblers, so weren't too sure about staying here, but the experience proved to be really positive. The room was spacious and very comfortable. The staff were super friendly and attentive. And the Sunday brunch was amazing!!!! Overall excellent value. We highly recommend this hotel.

    4
    « The Heart of the Matter »

    I'll try not to repeat what has been said in other reviews. Yes, green beans were still being served with dinner. However, the ones with our meal on Friday were very tasty, not so much on Saturday. Obviously different chefs. The Sunday Brunch was very good for the price (with the hotel meal ticket discount). Overall we had a good time here but left with a couple of questions: 1. Why are the fire doors in the stairwells propped open all the time? Doesn't this defeat their purpose of preventing the spread of fire? 2. Why do four restaurant "manager types" stand in front of a line of waiting customers discussing the latest revenue report and not even acknowledge that we are waiting to be seated? (Plenty of seats available...) This place, fellow traveler, has lost focus on the customer. Have a great visit in the beautiful Pacific Northwest.

    5
    « Quite the place »

    staff, food, and friendly patrons make this a super get-away! We have always enjoyed our visits here and have made it a meeting place for friends from all over. Lots to do in the area and our kind of people...friendly and out for some fun!

    5
    « Great Location and Great Accomodations »

    This hotel and casino is beautiful and it's setting along the Kootenai River is great. Accomodations were clean and fairly new. The room was very comfortable and the bed was great too. The only thing I could recommend for a better stay is a more complete restaurant on the property. The menu was too limited so we opted to go off the property to a restaurant in town. The Breakfast (included with the room) was a limited selection from the Restaurant Menu but had just what I wanted and was excellent. Much better than a buffet. I recommend this location!

  • 4
    « Good Location and Rooms »

    Stayed in a room in the Kootenai Falls Lodge building (not on the river side). Large room, nicely appointed, 2 queen beds with perfectly firm mattresses, frdige, microwave, coffee maker (Kurig), and a super cool shower enclosure. The hotel has an enclosed pool plus a casino. Friendly staff, free Wi-Fi, a 3 choice breakfast is included, easy acess to downtown.

    4
    « Great place to hang out and have fun »

    The hotel is right next to the Kootenai River and it is easily accessible. The hotel staff were very nice and the room was excellent. There are two lodges, one river side and one is not. We stayed in the lodge that was not on the river but it made no difference. All you had to do was walk a couple hundred yards and you were on the river. This hotel is also close to great restaurants, walk under the road and across the breezeway and you're there. It is attached to a casino, there are 3 separate rooms and one is non-smoking. The restaurant in the hotel has a great view of the river. They give you a coupon for a complimentary breakfast, 3 choices. The food was very good at breakfast. The only down side..............there are railroad tracks nearby. Several trains do go by through the day/night so be aware of that. When we were there the trains did not hit the horns much so it was a minor disruption.

    5
    « Great hotel, great service »

    Our family has stayed at the Best Western Plus Kootenay River Inn many times. We visit Bonners Ferry often and each occasion feels like we are coming home. Hotel is very handy to shops and restaurants, the rooms are quiet and clean. Added bonuses are that the bathrooms have fans in the vents to exhaust shower steam, the wireless internet works very well, and the free hot breakfast options at Springs restaurant within the hotel are terrific. Highly recommend to anyone.

    4
    « Beautiful Location »

    Our stay was very nice, almost perfect in every way except that the check-in time of 4:00PM seems very late compared to most hotels we have stayed at. Otherwise the room and hotel grounds were beautiful and immaculately kept, and the food we ate in the restaurant was very good.

    5
    « Primo location and service »

    We attended the annual Bonner Car Show this weekend and decided to make an overnight getaway out of it. We could not have been more pleased with our decision to stay at the Best Western Plus Kootenai River Inn. The rooms were beautifully appointed and decorated. We had everything we could have wanted as well as a comfy bed and beautiful view. Dinner at the restaurant was wonderful. I would highly recommend the London Broil. Seriously, the best I have ever eaten and a portion that definitely could have been shared by two. The complimentary breakfast was also delicious. The best thing about the restaurant was the service. The staff was more than eager to make sure we had a good dining experience for both meals. The entire property was clean and landscaped beautifully! Can't wait to go back for another get away weekend.

    4
    « Nice stay »

    Traveling thru Bonners Ferry on our way to Oregon. Needed a one night stay. Very helpful and friendly front desk staff. Breakfast included. Stayed in the Lodge side, Very large new rooms. Clean and fresh. Keurig coffee maker, micro and bar fridge in the room. Free wi-fi and parking. Could hear the train but not that load and definitely within reason. Did not disturb our sleep.

    5
    « Very picturesque location »

    Great hotel with spacious rooms. The complimentary breakfast was very good and higher quality than most free breakfasts - although it was a bit slow. Nonetheless, the quality made it worth the wait. Overall it was a very nice stay.

    5
    « Relax in Comfort »

    This place is always outstanding and all of the staff are friendly and 100% helpful. Although we don't gamble we always stay here any chance we get. Be sure to get a river-view balcony room, it can't be beat. As for the restaurant, WOW it's great with selections for everyone and an outstanding hot breakfast. The property is a fast 2-3 minute walk through the pedestrian friendly, under the road tunnel right into old-town Bonners Ferry. Although the population is under 3,000 it's a neat little place. Don't miss the history museum. If you have your passport or border crossing card pop up to Creston, British Columbia, Canada. It's only a quick 30 minute drive through beautiful country and when you get there be sure to tour the Columbia Brewery and see the Sasquatch statue. Have fun.

    5
    « Great view: great beds »

    Love the River view. Love to watch the fish jump and the Geese on the islad in the river. I always have my best sleep here. Wished they would go back to the Boyd coffee they use to have in the rooms. Few glitched in the restaurant this time but usually excellent food. The casino is always fun.

    5
    « Positive »

    Very good hotel and casino, rooms in the new section are large and very quiet. We have stayed here often over the last 5 years and always have a good time.Other than the smoke in the casino it is a lot of fun.

  • 5
    « Happy »

    I spent 40 years as a salesman, in all that time I have experienced a lot of things in Hotel's. The Kootenai River Inn in my opinion has the attitude that we are going to treat you like family by giving you the best experience that you can possibly have. The staff treats you like you are special, but they will talk to you like your favorite friend, it is the smile and the twinkle in the eye that we really enjoy. It sets a high bar for other hotels to live up to.

    5
    « Great Place To Stay, Especially on Birthday's »

    We stayed two nights and one included my birthday. Since we ate in the hotel on my birthday they gave me a $14.00 credit off our dinner bill. Also, if you stay on your birthday they give you a 50% discount on any Spa treatment. I got a massage. Our room was very clean upon arrival and also included a small refrigerator and a king size bed. We both loved the large shower. The room also had a Keurig Coffee Maker with excellent Red Wagon Coffee, including Decaf.

    1
    « customer service »

    i spent a good quality time at your casino on Friday may 6th 2016 until the early morning. i think its is unfair that you can have 2 managers, 5 cashiers and a cash machine running all day but when it comes to late night you have one cashier and no cash machine ever working properly! it was unbelievable how hard it was to see your employee not be able to go on break or even use the restroom right by the booth due to the high demands of customers in this town. i wanted to fill out a comment card at the front desk but i didn't want it to be taken as a complaint on the employee, but on the company... i wish i would have gotten his name so i can reward him in the future for cooperating and dealing with the situations you set up!

    5
    « Perfect Fun »

    Rooms with a view, and excellent comfort and hospitality. Great place for gaming. We really enjoyed going out and finding the waterfalls in the area and then gaming at night. Wonderful spa specials and food. Great place for memories.

    4
    « We always enjoy coming here.... »

    Sign up for a card at the players club & you will receive monthly deals on rooms with minimum play. We have stayed in both the river & falls view rooms. Our favourite is the river view where you have a balcony & can sit & enjoy the river & mountain views. Rooms are spacious & comfortable. The king rooms have a couch & table with 2 chairs. Large tiled walk in shower. Safe, robes, coffee maker with a supply of coffee, tea ,etc. small fridge, comfortable bed & linens. They provide soap, shampoo, conditioner, hand lotion. The hotel has an indoor atrium pool & 1 small hot tub. Attached is a casino with 455 slot machines which is divided into 3 rooms, 2 smoking & 1 non smoking. Happy hour is 4-7 Monday to Thursday here you can purchase well drinks, beer & wine for $2. Free all day coffee & soft drinks are available beside the deli. We were here for 4 days & didn't eat anywhere but the springs restaurant located just off the lobby. The reason being....the food & service was excellent & you can sit outside on the balcony & enjoy the great views! We only had 3 real complaints....the toilet paper in the rooms was so thin, the coffee provided was SO strong, & the chairs at the pool had no cushions & were down right uncomfortable even with a towel. That being said we still had a great mini vacation & will return soon.

    4
    « Beautiful riverside location »

    We stayed here for a Friday night getaway. The hotel staff are very friendly and welcoming. The hotel room was very clean and large. I loved the huge shower and separate vanity. The pillows were a bit soft for my liking although there were plenty of them. Huge tv and tasteful decorations. I recommend the rooms with a balcony as the view is great (could watch Eagles) and we could sit outside in complete privacy. There is a great computer area and arcade on the second floor as well. We had a good meal at the Springs restaurant and had fun playing slots in the casino. We will definitely return and try out the spa next time.

    5
    « Best Western Plus Kootenai River Inn »

    The front desk staff are very friendly and help meet your requirements. The appearance of the hotel on the inside and outside is very inviting. The rooms are nicely decorated and certainly met our needs . There is plenty of parking available . The restaurant staff provide good service but sometimes the orders are slow in coming . Overall I would recommend this establishment to anyone. Enjoyed our stay. Thank you.

    5
    « Better rates by calling hotel directly! »

    We seen tv ads for $49.00/night, checked trip advisor site and they were not listed there, so we called the direct number and got the great deal. For $10.00/night, we upgraded to a river view room. We had friends with us that had never been to Bonners Ferry before, and they were blown away by the quality of the rooms and the river view. MJ at the front desk is surly an asset to the hotel. Her bubbly personality was what was needed after a 7 hr. drive! She made us feel so welcome and made sure we got everything we wanted. Having stayed there before, we were positive our friends would enjoy the expierence. And they were like I said, blown away??

    4
    « Lots to say »

    We stayed in the newer building which is a nice building ...we stayed in the handicap room which is huge! The thing we did not know was that the train ran right behind the room and during the night the train blow the horn as it came through and it scared the heck out us each time it came through which was about 7 times !! The restaurant is amazing service and excellent food!!! if you are a non smoke as we are the smoke and the smell is over whelming in the lobby and in the main play rooms. Only one smaller "smoke free " area :( ..but we each won some money which is always good!

    4
    « A good place to stop by »

    We stay on night on our way to Portland from Alberta, very good location and just off high way, very easy to find, the hotel has a casino on site, lot's of people on weekend. The view of river from room is great, hotel looks old but clean.

  • 5
    « great place »

    awesome staff, very clean everone is helpful and friendly highly recommend good food bar is good deli is good has a spa and fitness room pet friendly nice grass area to walk pets lots of parking close to everything in town

    5
    « Fun times »

    All ways have a blast here fun promotions and staff is all ways friendly and knows you by name , I love this place ????????????lots of fun slot machines to choose from and they all ways treat there Canadian guest very good

    4
    « some issues but very enjoyable on the most part »

    We stay at this hotel frequently. The room overlooks the river and have balconies. Staff are friendly. Food is usually very good. Had some issues our last trip. Casinos are too smoky for our liking but we still gamble. Love the pillows and bedding. Most of the mattresses are soft . Last trip they were a bit harder than we like but still good sleep.

    5
    « Excellent choice »

    We always enjoy this hotel, we are treated extremely well, and enjoy playing at the casino. North Idaho is one of the most beautiful parts of the USA, and Bonners Ferry is gorgeous. The hotel is certainly a great choice to stay in.

    5
    « holiday in Bonners Ferry »

    We have stayed here before and the rooms are spacious and clean. The staff have always been helpful. The scenery is nice especially if the eagles are around. A relaxing atmosphere.The pool is a good size and more private.

    4
    « Always a nice break »

    We started going to this hotel several years ago. The hotel is located right by the Kootenai River so is a beautiful location. There is casinos onsite for both smokers and non smokers. The restaurant overlooks the river and has a very good selection of food items including a breakfast buffet. The rooms are large and nicely decorated. The hotels best feature is its staff. Everyone is extremely friendly.

    4
    « Good Place To Stay »

    Nice rooms that are clean with comfortable beds. Room has high speed internet, tv, small refrigerator, hair dryer, coffee machine. No microwave or tub. Clean pool and hot tub but sometimes hot tub is low on water. There has been issues with maid service knocking multiple times before check out time. I had one of them walk in on me while I was getting out of shower, very unprofessional and upsetting. I am rating the service as poor only for this reason, all other services have been good.

    5
    « Excellent Accomodation and Service »

    This was my second time staying here. It did not disappoint. We were three ladies on a bus tour from Calgary, Alberta. The room was wonderful, attached to the main building by a walkway. We were on the main floor with very little noise from upstairs. We ate several times in the restaurant where the food was very plentiful and reasonable. We spend a lot of time sitting around the fireplace enjoying conversation also quiet time. I would highly recommend this hotel to anyone.

    4
    « Winter Getaway »

    Have stayed here several times. Staff is always courteous and very helpful! Rooms are nice, especially with the river right out the back door. Restaurant is decent except too many nights in a row with green beans as the vegetable served with meals. Love that they allow pets!

    5
    « What a view!! »

    What a wonderful stay! The staff was excellent and even brought us a crib and microwave at no extra charge! They were very polite and prompt. The room was very spacious and clean with an incredible view!! Very comfortable bed and a very reasonable rate. Couldn't have asked for anything more.

  • 4
    « Great location »

    Helpful staff and a really decent room for the price. We stayed on the newer lodge side. Comfortable bed and a great shower.Trains run by at all hours which could be a thing for some light sleepers. The casino was darn busy but wasn't really our thing. The best thing about the hotel is the location on the river and the close walk to downtown.

    5
    « Fun »

    The rooms are very nice and with a great view. Very clean The food is excellent with very nice wait staff lots of great choices of dinners , The breakfast buffet is also very good and the games are good too. Good for a romantic week night

    5
    « Very friendly, spacious facilities, great service, and good value! »

    We pulled into this Best Western on a cold and snowy night. The cost of the room for one night was $100 which included breakfast. The room was very spacious and modern. Free wifi. The bed was extremely comfortable. We ate supper in the restaurant. The prices were reasonable with a senior special (three choices) for $6.95. Our waitress was very friendly. The restaurant was wonderfully decorated for Christmas. The next morning we had a complimentary full breakfast of eggs,bacon, harsh Browns and toast. Our waitress again was very friendly and provided excellent service. We would stay there again. It also has a casino if that interests you.

    5
    « Excellent »

    The staff is friendly and professional. I called to notify my late check in. The front desk staff greeted me by name. The room is excellent. The decor is splendid. The bed is very comfortable. Modern details. I definitely recommend this hotel.

    2
    « bad restaurant waitress »

    not good, the waitress was not attentive at dinner. We had to ask for a box to go 3 times and our bill 2x. After she collected the bill and we had tipped her very well. She proceded to tell us we were very loud and were using bad language. Not once had she "asked" us to please keep it down, that we may have offened the 2 other tables in the entire restaurant. She became very rude and disrespectful.

    5
    « Hotel and Casino »

    Great place to eat, sleep and play a little Blackjack! Always a great time, but mid week specials are awesome! The river view is spectacular and the pool and hot tub is fun for kids and adults alike-We always have fun and the restaurant is lovely as well with a huge brunch Sundays and holidays.

    5
    « Excellent accomodation »

    We come to Bonners Fery several times a year and always stay at the Best Western. Great rooms and beds and helpful staff both in the hotel and the restaurant. The food is well prepared and with the gluten free options makes it so much easier for my wife to order her meals.There is lots of it and good value for your money.

    4
    « Awesome place uncomfortable beds »

    The service and atmosphere are great but the beds are hard and uncomfortable.try the springs restaurant it has amazing food the rooms are spacious and very accommodating great place too stay with a 2 year old

    5
    « Great Place- Really Perfect »

    I saw some trip advisor reviews that said the place is dirty, help is not friendly etc. I do not know where they were coming from. My room was spectacular (lodge room) and all of the employees were terrific. You might say the casino is small but, for the area, it is fine. I stay in lots of places- the room, food and staff were as good if not better than anyplace I have stayed. Highly recommend for business or couples- even families- the casino is really separate from other amenities. I can't imagine staying anywhere else for this area of the country.

    5
    « Great Service, Great Food, And Great Staff. »

    I have stayed at the Inn numerous times and I get the same great service each and every time. They are so helpful and courteous. I will recommend them to anyone. My Thanks go out to the Staff for there service. The view is not bad also.

  • 4
    « Beautiful... »

    I'd have to say that the place is pretty impressive with it's great views and mostly exceptional employees. Food was alright, gambling was good and interactions with staff awesome. One thing negative I do have to mention though is the attitude, of whom I believe is in charge in your restaurant. (Older lady, white hair.) She was so unprofessional in her dealings with the 2 young girls busing the restaurant. IT was uncalled for as these 2 were working very hard. Never have I seen something. When you have someone taking out their bad day on others maybe it's time to look at what kind of person you have in charge. Clearly she had nothing nice to say and the attitude on her face said it all!

    5
    « Quite the place »

    This is "TOP NOTCH" accommodation! I would recommend this location to a bus load of nuns! Very clean, warm, and friendly place with options to enjoy other amenities as well as those offered "in house". I feel very secure, comfortable, and appreciated and the entire staff is impressive!

    5
    « Trip to Casino »

    The hotel was very clean, the staff was polite and very friendly. The whole experience was great. It was a great celebration of my birthday. In the casino it was clen they were very helpful. The rooms were very nice and clean. Having Wi-Fi available is great to.

    5
    « Wonderful stay »

    Friendly, efficient, professional staff. A well appointed room that was spotless, with a very comfortable bed. The rooms have a nice view of the river. The food in the restaurant was delicious and the hard working staff was friendly and efficient. The variety of slots in the casino made it very entertaining. Thank you for a wonderful stay.

    4
    « Nice hotel on the river »

    Good place for couples retreat. The spa had a special for massages and we tried it out. Can't do couples massages, which was disappointing, but we were able to get an appointment. The layout is a little confusing and getting to the spa was an odd little adventure, going by way of the pool.

    3
    « autumn drive »

    greeted warmly when we arrived and check in was not a problem at all. hallway carpets were very dirty and worn but the room was nice and seemed to have been updated. bring your own pillows as the ones in room 210 awful.

    5
    « Nice Resort Hotel »

    Visited this surprisingly nice hotel in October, after the summer visitors had gone home. Very pleasant setting on the river. Big, nice rooms, quiet, pet friendly; private walking area along the river. Casino is very small, but we're not big on casinos. Really nice artwork in the hallways, and main lobby. Right next to the railroad tracks (but so is the entire town), but it wasn't a problem, the rooms are super quiet.

    5
    « A wonderful place in a beautiful part of the country »

    We have been here many times because it is a great experience to be a guest. The staff, from front desk to restaurant to cleaning personnel, to casino are all so friendly and easy to talk to. There is a high degree of professionalism in the staff and the vibe is really nice. The casino is good and the town of Bonner's Ferry is really quaint and fun to explore

    5
    « Bonners retreat »

    We have stayed here before and found the hotel clean, the grounds well kept, the staff helpful and the food is good. The setting is very peaceful with the river beside the hotel and the mountains all around. We would definitely recommend this hotel.

    3
    « Great Hotel, Restaurant needs improvement »

    Stayed at the hotel which was comfy and our room was right next to the pool. Had dinner in the restaurant, waited 25 minutes to be seated and 15 for our server to come to our table. $4 extra for salad bar, $1 extra for soup and the rolls that used to come with the meal are now $1 a piece.

  • 5
    « A really nice place to stay »

    The Booner's Ferry Best Western is an awesome property and a great base to use for visiting Northern Idaho a short drive down the road to Canada and some of the most beautiful country in the Western U.S. And if that isn't enough they have some great penny slot machines :) The rooms are beautiful and the staff is great.

    3
    « Incredible Hotel, but do not eat there and save your money the machines are tight, no play back »

    My husband and I decided to go up to check out the casino and spend the night. we had a jaccuzi suite and it has heavenly. the fireplace on a crisp fall evening was great, the bed was comfy, Everything about our room was amazing. However, I wish I count say that about the casino, very disappointing to us. Wer are regular casino players and to some degree expect some play back.. We play with money we know we can afford to loose. The bonus round on all the machines we played was rare if non-existent. Additionally, the food in the restaurant was out right bad. I never thought anyone could ruin a hamburger, but it happened and in addition to bad food the service from our waitress was worse. I understand its Saturday night and your didn't want to be there and it showed. Besides bad food , it was so slow to get, when dinner was done the waitress didn't even ask if we wanted desert or coffee. She brought the bill., at least give me a choice. Oh well Because of the food and no play back your only getting an average The hotel and front desk staff rate a five star EXCELLENT

    5
    « Nice place, beautiful room »

    This place is casino as well as a hotel. They do offer free play if you join their club and they gladly accept your "donations". The staff at the front desk was very friendly and helpful and the room was great. Very quiet and well decorated with a very comfortable kingsized bed. We ate in the restaurant which has a very nice river view and the food was very good for dinner and breakfast. Would definitely stay there again.

    5
    « Lovely Place »

    Lots of free parking. Check in was fast and friendly. Room was spotlessly clean, modern, new and love the shower. Beds were extremely comfortable. Sunday brunch is 50% off if you stay in the hotel. Both the food and service was excellent. Very relaxing view overlooking the river from your hotel room balcony. 3 casino's to choose from, which were fun. Free internet which was lightning fast.

    4
    « poor service »

    well. we reserved the rooms 2 weeks pior to arrival. 2 rooms adjoining. it was my husbands birthday. we had my mom with us and that's why we wanted the adjoining rooms, cause she cant be alone due to being eldering and needing help. but when we arrived they said there were no adjoining rooms. but we could have rooms two doors down from eachother.. so we ended up just getting one room. the point im making is why make reservations when they don't take care to help in what your needs are.

    5
    « Great place »

    This is a wonderful place. Quiet. Casino is loaded with many machines for a small place. customer service was good...Gal named Briana at the front, exceptionally wonderful and helpful. Will be back!!!!!

    5
    « so pleased we came back! »

    We arrived late. Dinner was still being served, It was fast and very very good. Check in staff had our room ready, we requested a handicap accessible room. it was outstanding we elected to stay here on our return trip though the area a week later.

 

Getting to the hotel ...

All directions
·From: All directions. Take US Highway 95 to downtown Bonners Ferry. The BEST WESTERN PLUS Kootenai River Inn Casino & Spa is located by the Kootenai River.