BEST WESTERN Hotel San Donato,  Bologne

4.0/5  - based on 677 guest reviews.
Via Zamboni 16, 40126, Bologna, Italy - See map
+39 051 235395 +39 051 230547

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> Room 1

1 adult

 

Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Onsite laundry
    Onsite laundry
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With its prime position in the heart of Bologna, overlooking the two towers and a few steps from Piazza Maggiore, the BEST WESTERN Hotel San Donato is an ancient building, completely renovated, which offers well-appointed spacious rooms and a panoramic bar terrace. We feature guest laundry/valet services and parking with a charge. Our guest rooms have cable/satellite television, a mini-bar, hairdryer and air-conditioning. Non-smoking rooms are also available. The hotel has limited street access by car through Porta San Vitale. Enjoy your stay. Where not included in the rate, breakfast can be purchased at the hotel, at 5 EUR per person, per day. City fee excluded, up to 5 EUR per night, per adult over 14 years old and 10% VAT included.

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Room 1

Guest reviews


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based on 683 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
171
Verygood
 
303
Medium
 
145
Poor
 
37
Horrible
 
27
Business Business 143
Couples Couples 253
Family Family 90
Friends getaway Friends getaway 86
Solo travel Solo travel 71
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel San Donato,Bologne
  • 5
    « Wonderful staff »

    Good central location, right next to the Two Towers. Don't miss a beautiful panoramic view of the city from the roof terrace. We got a small, well-refurbished room with a little balcony facing a quiet inner courtyard. Really friendly staff ? whoever is in charge of hiring at this hotel sure does an outstanding job picking the right people. They are all very nice. Delicious, top quality breakfast buffet.

    3
    « Excellent Location, Pale 4 Stars. »

    This hotel has a very good location, within the heart of Bologna, but it is very much in need of a thorough retrofitting. Good breakfast, well attended by attentive staff. The amenities and the quality are not consistent with a 4 stars hotel. Not good value for money.

    2
    « Aging hotel perfectly located »

    The hotel is perfectly located in the small streets of the city center and the building is full of history and charm with a roof top viewing the city. The hotel however is really aging, the reception very standard and thry keep your ID, the standard room is very small with a single bed and the smell is really bad, the AC is also very old and you can smell sometime humidity and sometime cooking, small nice balcony. The breaksfast is of another age with nice personal but so low quality food, at best it is a 2 star hotel ans there are much better 2 stars.

    3
    « Great location, hotel in need of updating though »

    This hotel is perfectly situated for all of the sights of Bologna and you are literally moments away from the main square and surrounding attractions. Whilst the hotel itself is perfectly acceptable and good for budget travellers like myself, it is in need of some refurbishment and updating of the decor. Also, I noticed that the walls were very thin and was very thankful that I was next door to someone fairly quiet otherwise I'd have got no sleep. The bed and bedding weren't particularly comfortable and again, could probably use some upgrading. That said though, for a few nights this is not a great issue, but still noticeable nevertheless. To ensure a better night's sleep, ensure you're given a room at the back of the hotel so as to avoid the noise from the bar at the front. This is certainly no luxury hotel for sure, but is fine for a short stay.

    4
    « Great Location »

    A perfect location! Walking to many of the sites is easy. Friendly front desk this hotel offers large rooms and bathroom with desk and other conveniences. The 5 Euro per person breakfast contains both hot and cold, fresh fruit, coffee, tea and other beverages. The second floor has a nice bar and a balcony over looking the busy square below. This is location, location.

    3
    « Good location, Spartan room »

    The location of the property is hard to beat, however the room smelled of something unpleasant. It's a very basic room, old mattresses, hard pillows, small shower. Very good breakfast and staff is very nice and helpful. I guess it's hard to build a hotel in this town cause most chains do not have one. Except for the great location I'd keep looking.

    4
    « Good place to stay »

    Good value. Clean room and the bathroom is spotless with a bidet, and towel warmer. In room safe. Mini fridge. Bar on second floor for apéritive is fine, you won't get full here. Mostly snacks. The Internet was a little tricky (Samsung Galaxy 6 and IPad mini) but the front desk was helpful. I'd stay here again.

    4
    « very good »

    very good hotel, dead central bologna. not super high end, but in a great location. check out the 3rd and 4th floor views. probably some of the best in the city. however the streets nearby are difficult, id recommend not driving anything larger than a small euro car to the hotel

    5
    « great location, good breakfast , nice people »

    We stayed 1 weekend in Bologna and San Donato is a very good hotel to explore Bologna. The hotel is located in the enter and close to the 2 famous towers. It's not new our room a few on the famous towers. The ladies at the front desk were helpful and the breakfast was good. The next time in Bologna we would stay here again.

    4
    « Good location »

    Hotel is little bit outdated but everything works. Location is in the middle of old town so you can walk everythere. Wi-fi is excelent. Rooms are medium size and clean. There is nice view from roof terrace over the town. No bar at the roof terrace. Safe and expensive park at hotel. Breakfast is medium.

  • 3
    « Spaceous hotel with great location, though dated rooms »

    The hotel is very central and located right at a nice piazza with a cafe. My room was of good size and comfortable, however the room and the common areas I visited does not seem to have been renovated for 20-30 years. Breakfast was ok, however, croissants were not fresh and the "orange juice" was just sweet sugary drink (however this seems to be the norm in Italian hotels after my experience). The room was quite expensive and I think its possible to get nicer rooms for less other places.

    5
    « You can't go wrong »

    It took me 40 minutes to find it, but that was lack of map and Italian. In fact it's just a 20 minute walk from the train station. The hotel is located just next to The towers in the centre. Lots of eateries, bars, bus stops etc on your doorstep. A must do is the 489 steps up the tower. Views are amazing. Makes sure you go up to the 4th floor for amazing roof top views. The 2nd floor has free coffee available after 10.30am. I had the whole place to myself for the 3 days I stayed, The reception staff are really helpful, don't rely on there being buses at the weekend for still runs etc. The centre becomes pedestrianised but like I mentioned earlier, it's only 20 minutes to the station. I will happily be booking the San donato on my next visit to Bologna

    5
    « Lovely find in a great location »

    Not one to often write reviews but after staying here I felt it was a must, particularly after reading some of the previous reviews. We booked to stay in a twin economy room, and couldn't have been more pleased when we entered the room. It was a great size, with loads of storage space (both hanging and drawers), a fridge, a safe, air conditioning and a huge bathroom. Everywhere was absolutely spotless, particularly the bathroom. The hotel also had beautiful terraces where you could sit and look over the city with a drink or breakfast. The location of the hotel was ideal, the 2 towers are literally at the bottom of the street and then it's only minutes to the centre of town from there. Overall I would recommend this hotel to anybody who wants a no frills yet perfectly good hotel in a great location with helpful staff.

    1
    « Bring an air freshner »

    Great location... Rooms are outdated and smell like a sewer. Showers are tiny, nasty carpet on floors and walls! Friendly staff however; especially the cleaning lady!! You will probably need a chiropractor after sleeping on their beds....

    4
    « Central location, great views »

    The hotel is located right in the old centre, accesible by car and easy to find. The building is charming and old, rooms are a bit outdated but still clean and comfortable. My room also had a small terace but it was way too hot to enjoy it. The best part of the hotel is the open terace where you can have breakfast while enjoying great views. All in all good hotel, nothing fancy but worth a visit.

    3
    « Okay on a budget »

    Not the best rooms, but model pricing and very central for the city centre. Air conditioning not working on arrival, rather dated but functional rooms, public areas are okay. Plenty close enough to walk to within 15 minutes strolling time.

    3
    « Very noisy location. Cafe/Cocktail bar right under hotel room windows! »

    We had booked to stay 4 nights, but ended up checking out one night early. The hotel has a café/cocktail bar right outside the front door. It is very noisy late at night with people yelling, then when all the customers are gone the pack up begins. Tables and chairs scraping along the cobblestones until all hours of the morning. But then between 6 and 6.30 am the unpacking begins! Such a bad situation for the hotel. The room was lovely, but faced the sun in the afternoon and it was stinking hot and it was towards the end of April. When asked if we could have the air conditioning turned on, the receptionist said it will not be turned on until the 1st of May. What a joke! Air conditioning in Australia is running all year round. We could not bear the heat and the noise so we checked out. Luckily there was no penalty! No complaints about the food, or service and staff were very friendly. Roof top terrace has lovely views. Nice spot for an evening drink. Outside the historic sights, town was shabby, dirty, and had graffiti on walls. Very disappointing.

    5
    « Another great stay »

    Fully recommended. We returned for one night this year to kick off our Italian Odyssey (we finished with two nights last year). Hotel is friendly- rooms are comfortable. Breakfat on the roof-top terrace (overlooking the two towers) is fabulous- particular mantion to the buffalo mozzarella- a bargain for an additional 5 euros.

    5
    « Lovely location and nice staff »

    A beautiful and perfect location, very easy to find. Good basic rooms with aircon and breakfast on the pretty outdoor terrace with a view over the city. Really lovely staff, very helpful and stunning rooftop terrace with sun beds. We would definitely visit again.

    4
    « Comfortable central hotel »

    Stayed for 2 weeks in May. Single room at back overlooking courtyard car park. Quiet. Good size for single room with lovely bright bathroom and balcony. Could not have better location for central Bologna. Roof terrace and 2 small terraces. Great views especially the 2 towers. Faded decor etc but adequate breakfast and helpful, tolerant staff- changed my room for me day after arrival, locked myself out twice, not a problem.

  • 5
    « Very comfortable hotel !!! »

    Great stuff and ready to help always !!! Car parking - perfect ! Good breakfast! Convenient rooms ! View form the breakfast area is terrifict ! Very close to city centre ! Nice rooms ! Pleasant atmosphere!!!

    4
    « A comfortable stay in the heart of the city »

    A comfortable stay in the middle of the city/town. There are various room options available to suit all budgets. try and take a room on a higher floor facing the streets. Because the streets in this town are very happening, colorful and full of live :-)

    3
    « Fantastic location and views :0) »

    This hotel is in a great location, just off the main square. The views from the roof of the hotel are amazing! The room itself was possibly one of the smallest I've ever stayed in but it was decorated and furnished nicely. The location does have its price, the noise from the square was loud and constant until 3am then at 5am all the garbage disposal trucks and street cleaners start there noisy work. So my sleep experience was not a good one. The hotel is also a nightmare to get to, good luck with sat nav, I would seriously recommend calling the hotel for directions

    4
    « Good experience, good value, great location, great views! »

    Centrally located, the Best Western San Donato is within walking distance of the major sites of Bologna, and close to the markets where one can eat and shop well. The single room I had was small and dark, save for one small window and a bright and sunny bathroom. My room, facing a back street, was quiet. The whole place could use a thorough renovation as it looks like it's had the same fixtures since the early 80s. Ashtrays are scattered throughout the shared spaces even though the hotel is non smoking. Perplexing! The staff was polite. The most special thing about the San Donato were the views from the terrace where one can have breakfast or an aperitivo after a long day of sightseeing, and the rooftop panoramic views of the city.

    4
    « Very good hotel »

    All staf is good expecially Paolo! He is the best barman in the word ...very nice aperitivo that you cqn drink on the nice terrace and i am happy to stay in this beautiful hotel in the centre ciy. See you soon

    5
    « Best Value and View in Old City's Centre »

    I was put off by reviews of the noise and asked for a room at the rear of the hotel then moved to the front rooms and ended up with a huge corner room complete with antique fireplace and two street facing windows. We heard no noise at all anywhere in the hotel and with all windows open in the morning for summer freshness, there was only the sound of the street sweepers. We love this hotel's front rooms for their heritage décor, aspect towards the two leaning towers, the street view and the open air café atmosphere. They are worth the extra cost for the extra room as well. It is fun to hear people enjoying themselves in the street below. The stunning view towards belfries, turrets and quaint rooftop gardens from the breakfast open air terrace, sells this heritage hotel as well as the superb buffet and wonderful service. Whenever there was a problem, maintenance staff quickly remedied to ensure a maximal comfort stay. The wifi was extremely fast from all rooms. The only negative is that like many hotels in Europe now, it allows pets. I would encourage all hotels to offer no pet rooms as they do non-smoking rooms. Be aware also there is quite a lot of difference in the sizes of rooms. Some double rooms appear to be larger than others as are family rooms. You have to know your way around the hotel to know which are best. I loved the street facing rooms of any size.

    3
    « Excellent Location but don't expect to sleep before dawn »

    Pros: Centrally located in the heart of Bologna's nightlife Cheaper than the surrounding hotels Nice Breakfast Cons: Small rooms Less than average service Too noisy neighborhood, not recommended for families

    4
    « great location »

    was here for a week had a lovely old colonnial type room all dark wood but shower cubicle tiny and narrow they really should try to refurbish the showers but very nice great view of the two towers and piazza maggiore so close too breakfast was ok but the scrambled egg was always cold even if getting there first thing staff in the breakfast room were just lovely and they worked so hard but always smiling and friendly lovely touch of afternoon tea and biscuits to help yourself to reception staff werent very friendly apart from one lovely lady should of got her name and annoyingly had to keep handing in my key wouldn't stay here again though due to the eggs as breakfast is a big thing for me when it comes to hotels

    4
    « Center of a great urban environment »

    Excellent location, good room. Wifi- only worked well in lobby/bar area of our floor. Nice bar, great view from terraces. Our room overlooked the busy cheerful pedestrian only piazza two levels below. People talking and drinking til late, but I found this a pleasant background babble, and it was totally quiet if one closed the window. You step out of this hotel and walk anywhere within minutes. Also, being in a pedestrian area it is not noisy.

    4
    « Excellent Location »

    The hotel is in an excellent location close to Due Torre and Piazza Maggiore. Wifi in my room worked well, breakfast good choice, opportunity to sit outside. The hotel has a spacious roof terrace offering an excellent view of roof top Bologna. Hotel staff serviced room promptly and efficiently early in the day, reception staff were very helpful.

  • 4
    « Can't be beaten for the location. »

    We decamped to Bologna after dreadful weather down the country. Booked this hotel and arrived within a few hours. The location was great for us after much driving earlier in the holiday. Downside was a room with a view but overlooking a very popular and hence noisy bar - worth it as we were only there 2 nights. Breakfast was included in our rate but wasn't expensive at 5 euros anyway and was good value. The bar on the second floor and the rooftop terrace gave fabulous panoramic views over the city. Would return in a heartbeat.

    4
    « Top of the Town Views »

    Ended up spending a night in Bologna; in the centro area. The Best Western (Hotel San Donato) to be distinguished from the other BW in Bologna is in a wonderful location. It is right next to the beginning of the Jewish Ghetto area. It is also a few blocks from all types of shopping. The staff was terrific, there was a bar on the second floor (1st floor in Italy as the ground floor is not counted as floor one), and there is outside seating next to the bar if one wants to look at the views, take pics or merely have a drink. The is also a roof top outdoor area where drinks can be drunk, and the views of the city can be appreciated. The room was fine and very quiet. Breakfast was not free for our category of room but reasonably priced and quite good. If you can get to Bologna - it's worth staying at this Best Western. jr

    3
    « Very good location »

    Stayed 1 night for business trip. Hotel was in a very good location and a very nice terrace. Especially in the sunset, light is very good for the view around. Unfortunately single rooms are very small, but they have enough amenity inside. If you will need to open the room window at night, be prepared for the laughs, cries, shouts of young people chatting outside.

    4
    « A normal, modern hotel, close to the historic city center »

    Although sited in a historic building, this is a modern up-to-date hotel such as you would find in any American city. It is free of the quirks and excentricities found in many mid-priced Italian hotels. The rooftop terrace is a nice addition. The hotel lacks no feature that one would expect in a hotel in its price range EXCEPT WIRELESS INTERNET SERVICE THAT WORKS. In our room, the wireless internet was so slow and unreliable as to be useless. The only place that the connection was usable was in the second floor lounge. This is becoming a pet peeve of mine. Hotel owners install a wireless modem/router somewhere on the premises and advertise that they have free wireless internet, but they do not take the necessary steps to provide reliable coverage to all the rooms. Not a good policy.

    5
    « The Rooftop Terrace »

    We just visited the rooftop (accessible to all at 9 EUR per person - which also gives right to one drink). The view of the 2 towers and watching the sunset made this a memorable evening. The staff is friendly and generous with the snacks. Recommended to anyone who is looking for a nice place to have a drink, away from the traffic and the noise.

    4
    « Average Hotel in an Excellent Location »

    My husband and I spend 3 nights in this hotel. We enjoyed our stay, though by American standards, it may be disappointing for some. On the positive side, this hotel is in a super central location. All the "must see" sightseeing is walking distance as is shopping and restaurant choices. If you want to be in a central location, you really can't get anything better! For a hotel located in a city with a lot of historical value, it is on par with other Italian hotels we have stayed at for the price and category. The room size was average (i.e, considered small by American standards), though the bed was quite comfortable and the room clean. The bathroom was also average (i.e., small shower and flimsy towels by American standard), though had good water pressure and temperature. Breakfast was included with a good variety of hot and cold items. The hotel also has a gorgeous rooftop terrace with 360 degree views of the city (worth going up there once just to take pictures!) and a bar with a separate small terrace overlooking the towers. We stayed here as part of a small tour group. Our room was facing an enclosed courtyard shared with 3 or 4 other rooms. There wasn't a view, but city noise level was minimal and I had great sleep quality (I am a very light sleeper). However, some of the people in our tour had rooms overlooking the city, but complained of difficulty sleeping with the city noise below. If you are a light sleeper, you might want to make an advanced request. Of note, ear plugs are supplied in the room. I can see where some people used to American standards will be quite disappointed with this hotel. This is a no frills, unmemorable hotel, though being in the city center makes up for the lack of charm. In the end, this is a Best Western property, so I think it was on par with what you would expect from a Best Western.

    3
    « Positive and negative sides. »

    My stay at the Best Western in Bologna was a bit mixed. On the positive side: + the location close to the two towers is very convenient and close to the center. + the rooftop terrace has an amazing view over the city. + The breakfast was good with lots of choices and extremely friendly staff. + The rooms were decent overall on the inside although there were some annoying things. + Wifi was decently good for a hotel and free For the negative things - The matress of my single bed was extremely hard, so much so that I had bad back pain after night one. I was in town on business for 6 days and this was not fun. - My room was extremely noisy in the evenings, as the party street of bologna is directly underneath. On the weekend it was so loud that sleep was barely possible, This probably depends on the side your room is facing. Make sure you get a good one. - The shower had no mobile showerhead, just a fixed one on the top (which I absolutely hate) and the shower head was full of these white carbon residuals. Summary: The discomfort of the bed really made this a bad stay for me, but if you like hard mattresses, go for it.

    3
    « New Year »

    This hotel is in a great location for restaurants, shopping and sights seeing. The hotel staff were nice and friendly, Breakfast had everything and was very nice, there is also a fantastic view from the roof terrace

    3
    « Disappointing stay in Bologna »

    This hotel looks nice on the outside and has a great location in the center, but needs a redo in the lobby , hallways and guest rooms. Dark, dated and depressing rooms, look like decorated in the 70s. The front desk and breakfast room help was excellent. Breakfast food was not very good, stale croissants, many choices but nothing good . I ended up eating canned peaches, juice and fortunately the breakfast waitress offered us hot coffee, cappucino and hot chocolate once we sat down on the beautiful rooftop terrace. Best part of the hotel, were the couple of small terraces with tables, so look for a table there.

    5
    « Lovely hotel »

    My favorite hotel in Bologna - possibly a little hard to find the first time, but the location makes up for it, lively but still quiet enough. It's close to everything, the rooms are clean and the staff is nice.

  • 5
    « Fantastic location and great high ceilinged rooms and nice staff BUT almost IMPOSSIBLE to find via GPS »

    Once we got to this hotel we were very well treated and glad to have arrived BUT driving there was impossible without assistance from a taxi driver and little bit of audaciousness against some street vendors whose tables we nearly overturned to find this wonderfully and centrally located hotel and only had to pay an additional 24 euro/day for parking.... When the desk clerk registered us and was told about our difficulty in getting to the hotel, she simply shrugged and said, "yes, I know." and gave us a schematic map that would have been absolutely no help -- BUT the hour it took us to get from the periphery road to the hotel was trumped by the wonderful location of this hotel and the fact that we did not need to use our car for the two days we stayed. Breakfast was very good and service was as good as can be expected.

    4
    « Great Rates, Great Location »

    The San Donato is located in the heart of the University of Bologna neighborhood and adjacent to major attractions, like Piazzas Maggiore & Nettuno, as well as very good local trattorias and shopping. A slight drawback is the thinness of the walls, but that's the only negative. The breakfast is very good and has offerings for most tastes, and the staff are really friendly, helpful and go the extra mile.

    3
    « Desperate In Need of Renovation »

    Stayed for 4 nights. I am BW Diamond. I booked an economy room and was upgraded. I did not try the breakfast. The good: How could you not love the location? So wonderful to be near great restaurants, shops and the main square. Staff is great--very friendly and helpful. Was pleasantly surprised that the TV had CNBC and Bloomberg--A+ to the hotel for that but the TV screen was too small. And the wifi was good speed however it was most annoying to have to sign in every few minutes. Nice BW Diamond Elite amenity of a welcome drink at the bar plus free minibar. OK there was only water and soda in the minibar bit it was a nice gesture. As with most Best Westerns you can ask for a tea setup and they will bring it to the room. Very much appreciated. There is also Tea at the bar which you can help yourself to all day. The bad: Unfortunately this list is too long. ***The hotel is in need of a large renovation. Furniture is old and shabby and feels dirty. The walls are thin and heaven forbid there is a person staying next door, you hear every word they are saying even when they are talking softly, the TV, and in my case a screaming baby who woke me up more than once during the night (fortunately, they were only there for one night). The hotel was nearly empty--I'm sure the hotel is aware of the noise problem so why do they feel the need to put guests next door to each other. Spread guests out when there is room until you (hotel) can fix this noise issue by adding insulation within the walls. Ear plugs are provided (my first clue there might be a noise issue) but they do nothing to help. My room needed a new mattress and much more lighting. There is no way to read at night with the lights provided. i asked for a standing lamp and they brought a desk lamp which broke the second time I tried to turn it on. And a desk lamp would not have solved the problem which needed overhead light. As mentioned before they have a terrible set up with the wifi wherein you are kicked out and need to sign in very frequently. Completely annoying and counterproductive particularly when trying to work. Blow dryer is from the stone age and bathroom products are terrible quality. Bring your own. Small outdated TV. Summary: Although the location and the staff are great I would look for another hotel the next time I returned to Bologna. That is, until this hotel does a renovation. Then I would try them again in an instant. Tips: 1) Lots of great restaurants nearby. Try Il Tonello just around the corner. Lovely staff. 2) Get the Bologna Card at the tourist office for 20e. Comes with a walking tour. We had an excellent guide who really loved his city and made us love it too.

    4
    « Excellent Location »

    Close to everything first time traveler to Bologna was not prepared for such a beautiful city. Hotel San Donato was a nice stay, front desk staff very helpful recommended some wonderful restaurants.Rooms good but walls thin sound transmit from next rooms but was a minor distraction. Breakfast was very good, robust not skimpy and Filipino staff were wonderful and for an incredible 4 Euro each. Good Hotel Good Stay.

    3
    « Good location! »

    The hotel is well located, near the main attractions. The rooms are nice but the shower was very little in our room. Breakfast was good and the staff also very polite. There is a beautiful view of the city from the terrace! We were only disturbed by a phone call before 7 am... the receptionist told us by mistake that a taxi was waiting for us !!! This was not very professional really.

    3
    « Good location - that's all »

    Good location, close to the Towers. Quiet. Aircondition set on the highest temperature and it was still very cold in the night. 4 out of 5 plug-in in the room didn't work. Noisy A/C. Very old rooms. There is also small roofterrace - not an amazing view to the city but nice enough to check it :)

    2
    « Great Location / Beautiful City / Poor Best Western Hotel »

    Everything about this hotel smacks of a hotel doing the exact minimum for their guests. For instance, the very bright lights in the room shine directly in your eyes when you are laying down, most hotels put them discreetly in the ceiling or upper wall not facing the very spot every hotel patron sits/lays. These lights need to be on if you are to read or do anything else as the bed lights are desk lights so it is impossible to read by them, as they face down 6" off the side table. All the lobby furniture is shabby, perhaps dirty, I didn't feel comfortable sitting on any of it, either on the first floor or second floor. The shower fixture faces directly out the shower door, and is not adjustable, so you have to have the shower door shut for it not to flood the floor - unfortunately, in order to turn the shower on or off the door needs to be open. The beds have the old fashioned blankets, which are questionable. But, the worst is a distinct smell of men's urinal scented cakes that reeks of smell coverup - this meets you in every area of this hotel. The breakfast was wonderful / great staff / very good food.This hotel is in a perfect location for this wonderful city. Unfortunately, it needs a very inclusive redoing. It would not have been surprising if we had been told that it is a hotel that is also used as a college dorm.

    4
    « Centrally located, nice view »

    We had a room with balcony and panoramic view - and the view was just perfect. However - there wasn't furniture on the balcony and that would have made the stay just perfect. The room was small. The breakfast was great. The hotel is situated right in the center of the city, which was great, as it is possible to walk practically anywhere.

    5
    « Perfect place for us »

    You can't do any better than this hotel for covenience to the Teatro Communale and Piazza Maggiore. Plus the best gelato on the planet is just down the street. The morning breakfast is wonderful as the number items available will meet your needs. Very clean room and so quiet....except you should know that the nearby bells will wake you up every morning around 7:30 and we loved that sound.

    5
    « Wonderful! »

    We stayed in this hotel because our flight from Manchester was delayed 3 hours and it made us miss the last train connection to the north of Italy. What can we say? We were so lucky to book it. It turned a unlucky experience into a very pleasant one. The hotel is located in the very center of Bologna. The rooms are spacious, the bathroom is huge. The beds are also very comfortable. In the morning it got even better. Breakfast serves everything (and I really mean everything). Very friendly staff, very helpful and polite. We couldn't chose any better. We decided to spend the day in Bologna and we could leave the luggage at reception which made everything much easier. So if you are going to stay in Bologna, we absolutely recommend this hotel.

  • 5
    « Exceptional Hotel in historical building, a great place to stay »

    This Hotel is in an ancient palace in the very centre of Bologna, 100 metres from the trwo towers.Spotless venue, restored in classical style, Room has fabric tapestry, a really nice common room with breakfast area and a superb view from rooftop terrace. Breakfast (full, very good and rich) in good weather is a must on the open terrace. Exceptionally warm reception desk people, very available to help for any tourist need. Hotel in in the limited traffic area with an internal parking (extra for a reasonable fee) and authorization to reach it by car. Overall excellent value for money too.

    4
    « Great Location nice hotel »

    My friend and i stayed here for 4 nights. The location is steller. The rooms ok, the beds good, pillows better. the breakfast was great, staff helpful and friendly. all in all a very good experience. I would stay here again. they have parking.

    3
    « First time in Bologna »

    Driving...A little bit of a nightmare to find, pedestrians walking in street and lots of signs so difficult to keep your eye on the roads, signs and sat nav! Onsite parking at the hotel is so expensive €25 a day and to be honest once I was in the town I didn't want to get back in the car again as it was too stressful. Broken glass and bottles where strewn in the streets when I left on Sunday morning so not great for the hire car. Hotel...... room was basic (single room on the 3rd floor facing direction of car park) tiny bed (a little hard) plus side there was a big bathroom...balcony was huge with amazing views of the centre of bologna. Downside.. bells ringing a lot and loud and for a long time. Noise from the streets outside (a lot of noise) until 3am at least when I finally managed to sleep! The room was so hot...air con did nothing. I can only imagine that in the summer when the doors were open that the noise from the streets would be too much! Wifi...It didn't really reach the room and only free for an hour each day..pointless really. Upside.. Nice breakfast and really handy for the centre of town..staff were very friendly and helpful.

    5
    « Fine hotel, perfect location »

    My wife and I spent one night in Bologna and this hotel was perfect. Location right next to the Towers is ideal, in the middle of all of the downtown action, and there is a lot. Staff couldn't be more helpful, and we were upgraded to an enormous suite. Free wifi fine. Full breakfast included and is excellent. We were flying from Marconi airport the next day, and chose to leave car at airport and take cabs in/out which given the complicated location of Hotel was a good idea. Only tiny complaint is that the Hotel's walking map of City is very crude with few street names.

    1
    « Terrible and very noisey »

    Please don't book this hotel if you like a good night's sleep. It's 3am now and I am sitting up in my twin room with balcony. The air condition only throws out hot air in November (15C outside, so not needed) and with the window open or indeed shut, all you can hear is the bar outside, constant shouting, banging of tables......oh! and someone has just been throwing up. How lovely. All the beauty of our trip to Venice on the way here has been extinguished in the last few hours. The beds are soft and pillows hard. I haven't tried the shower yet (no bath) but it looks like it will be a struggle - tiny. Please save yourselves and look elsewhere!

    5
    « Great Location »

    My husband and I stayed here for two nights. We got their earlier than our check in time and only had to wait twenty minutes for our room. We were pleasantly surprised when we got to our room. We booked our hotel with Expedia and were supposed to get a room with a double bed. They upgraded us to a suite, which was very big. It had two TV's. The only downside was that we were supposed to have WiFi in our room and it never worked the two days we were there. We could get WiFi in the common areas of the hotel. The location of this hotel was wonderful and the people at the receptionist desk were very helpful, recommending restaurants that we really enjoyed. One of the receptionist even did the online check-in for me and my husband's return flight home.

    2
    « Overpriced and Tiny single room - no recognition of loyalty »

    Perfect location, beautiful views, kind staff and it ends there - no recognition of loyalty status I was stuffed into the smallest single room available on the property. Being a diamond status member I would have expected amenity or water in my room even if the property was overbooked - "Water in the minibar" was the response from a friendly receptionist. Generally a negative experience with a nice balcony and views, property is quite dated, more 3 stars than 4. Oh and what hotel gives their guests earplugs along with shampoos and soaps.

    5
    « A great place to stay »

    We were warmly welcomed here on our 4 night stay by the Receptionist, and this warmth extended to all the staff. Nothing was too much trouble - suggest a reasonable restaurant for dinner, fetching coffee at breakfast, doing our on line check in. Our room was quiet and comfortable, and the view from the terrace was stunning. Wouldn't dream of staying anywhere else if we return to Bologna.

    5
    « Beautiful! But pricey for a short stay. »

    Stunning hotel can't fault it. Expensive with city tax etc but if you want a romantic city break you should go here! No restaurant but you can have continental breakfast on the roof and it is 10 minute walk to the main attractions and restaurants.

    4
    « Great Service , Great Location »

    Chosen because of its location and it was ideal. Room was very good and clean but the shower cubicle was small and the shower itself not the easiest to use Also door wold not close properly Apart from this , it was a great three day stay. Breakfast was excellent and the hotel staff extremely helpful and couldn't do enough. Pity the same couldn't be said of the receptionists on the front desk. Even though it was more expensive than other hotel I considered it good value . Great view from breakfast terrace.

  • 4
    « Great location »

    This is a basic hotel with a great location. Close to the old towers and the university. Had booked a family room comprising of two separate rooms, a lounge and a bathroom. It was comfortable and nice.I was happy with my choice since most of the reviewers complained about small rooms. Breakfast room was small but breakfast was actually quite good and staff was very friendly . It can get noisy since there are many cafes and bars. You could question the 4 stars. However, if you keep the expectations to a basic level and are happy with a nice breakfast and an excellent location , the BW San Donato is alright for a short city break

    5
    « Great hotel in gem of a city »

    A great location close to downtown historic district. The view from the breakfast nook is spectacular and the roof gives you a 360 view and chairs to relax after a long day of walking. AC had a hard time cooling the room - fine for me who likes it warm but others may find it too warm. Great restaurants near by and this city is a great discovery with almost no crowds and great finds.

 

Getting to the hotel ...

All directions
·From: Highway A1. Milano-Roma. Take 'Tangenziale' Exit 7 (Via Stalingrado - Centro citta) and enter into the hisoric center through Porta San Vitale. Keep on Via San Vitale and then enter into Via Benedetto XIV where you can find the directional signs to our hotel. Cars directed to the hotels can enter to the historic center only from Porta San Vitale. Don't forget to let know your car plate on the arrival to the receptionist in the BEST WESTERN Hotel San Donato hall because the hotel stays in a pedestrian area. (ZTL ZONE)