BEST WESTERN Plus University Inn,  Boca Raton

4.0/5  - based on 543 guest reviews.
2700 N Federal Highway, 33431-7720, Boca Raton, United States - See map
+1 561 395 5225 +1 561 338 9180

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 543 traveler reviews
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Located in the heart of sunny Boca Raton, Florida, the BEST WESTERN PLUS University Inn offers a great location near the city's best beaches, affordable rates and superior customer service - the perfect combination for a memorable and fun vacation. Just minutes from this Boca Raton hotel, guests will be able to enjoy endless stretches of the area's breathtaking beaches and exciting water adventures including snorkeling, swimming, fishing and sunbathing. Shopping, golfing, Mizner Park and dining are also located just minutes from the BEST WESTERN PLUS University Inn. Inside the BEST WESTERN PLUS University Inn, guests will find spacious, well-appointed rooms, each complete with new pillowtop queen and king size beds, free high-speed wired and wireless Internet access, cable television with HBO®, and a microwave and refrigerator. Deluxe rooms are available upon request, with each featuring flat-screen televisions and a complimentary snack. Other amenities at this Boca Raton hotel also include a complimentary shuttle to area beaches, an airport shuttle - available for a minimal fee - an extra-large heated pool and spa, landscaped gardens and a free hot breakfast featuring savory morning favorites at the beautiful palm breakfast room, or our gorgeously landscaped patio. Guests traveling to the BEST WESTERN PLUS University Inn will also appreciate this hotel's close proximity to area businesses, including Florida Atlantic University, Lynn University, area hospitals, sports teams and churches. Parents will also love staying here while visiting students attending nearby colleges and universities. Ready for an unforgettable yet affordable Boca Raton getaway? Book today at the BEST WESTERN PLUS University Inn and save! Enjoy your stay.

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Room 1

Guest reviews


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based on 543 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
191
Verygood
 
195
Medium
 
91
Poor
 
33
Horrible
 
33
Business Business 77
Couples Couples 163
Family Family 181
Friends getaway Friends getaway 32
Solo travel Solo travel 52
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus University Inn,Boca Raton
  • 4
    « Had a good stay and night »

    I was lost and tried in hotels around but all of them were full up, then found this hotel and spendeda great night , thank u, I made my reservation on line and booked it inmediatly , match the fee and ready

    3
    « Frontdesk way too High. »

    No complain with the room . Very beautiful. And breakfast is good. But when I checked in, the FO sent me on a smoking room which i didnt request. Then i had to go back again on the desk. Then he gave me another room that the card wont work. To inconvenient. FO smokes too much weed. I checked in around 11:20pm

    4
    « A Good Place to Stay »

    We visit family in Delray Beach pretty often, and we usually stay at a HGI that's closer to their house. But this time of year (Oct-April) is "Snowbird Season" so most hotels are price gouging during this season! Fortunately i found this place not far away, and reasonably priced. (We saved about $65 staying here!) The lobby was nice, and when you walk through the lobby you actually walk out a set of doors and go into an outdoor courtyard to get to the rooms which i wasn't expecting at all. It was kind of set up like a motel in that respect. The courtyard is nice and tropical looking though, and the pool is set off to the left. We had a room upstairs and our window overlooked the pool which was nice, except that you have to look over the walkway to see it from in the room. You can't have the curtains open unless you don't care if people see you when they walk past, lol. The room felt kind of old-fashioned, my husband said he felt like he went back to the 70's when he walked in. It had new carpeting, bedding and furniture and felt like it was updated, but the room layout just felt old and there was a popcorn ceiling in the main area and a drop ceiling in the vanity area. There was a free continental breakfast that was typical (cereal, pastries, yogurt, toast, bagels, sausage, eggs, & a waffle machine) in a small room, but we were very glad that they had it. Overall it was good, and I would stay again!

    4
    « Great stay! »

    My husband and I stayed on a Friday night. The breakfast on Saturday morning was more than we could eat....waffles, eggs, bacon, pastries, bagels, cereal, etc. in some of the reviews it was mentioned that some rooms needed updating. Ours had been updated and was right in front of the pool. The bed was comfy and there were PLENTY of pillows! The parking is very weird but other than that, good stay for the price.

    3
    « Okay place to stay »

    Room was clean but nothing special. Found the parking a little difficult. Used handicap but had to go thru two doors. Front desk and other employees were all okay. Breakfast was okay but noticed right at the time to end clean up was done. An okay place to stay.

    3
    « Disappointed »

    Beds are always wonderful in this chain. The rest of our experience at this location was not great inc. fact that no one came in room to clean it while we were out! Carpet was old and we had issues with toilet and shower. Breakfast inc. was ok, not extensive. Not a good example of a good BW Plus!

    5
    « Boca's best kept secret... »

    this Best Western had it all....we were very surprised...!! this Best Western had great price , clean rooms ,very friendly and accommodating staff... ....and fresh cooked bacon for breakfast ! You will not be disappointed ....

    4
    « Room is much more spacious than I thought »

    Fast and friendly check in. Room is comfy, clean, safe and spacious ... I was pleasantly surprised about the size of the room. I tried to plug in my laptop near the table and the outlet was so loose it wouldn't hold the plug and it just fell out. There are outlets on the bedside lamp which I like, but I like the ones with USB plugin's as well - I am having to charge off my laptop. Also, no pen/notebook either - was happy to see a fridge and microwave, ect. The rooms, at least mine, faces a really nice courtyard which is nice and quiet - but I can't get my curtains to overlap and stay complete closed.

    4
    « Wonderful »

    Truly enjoyed this location. Great eating places nearby. The courtyard area at this Best Western is WONDERFUL. I wish we had had time to just chill in the courtyard. The breakfast area looked great (but we slept in).

    4
    « Large Quiet Room »

    Property had recently had renovated. My room had new furnishings, newly painted, 40" Flat Screen TV and comfortable bedding. Bathroom separate from dressing area which is separate from bedroom area. I would stay here again. No Restaurant on property.

  • 3
    « Good rate, too much noise »

    We stayed here for four weeks assisting an elderly family member with a problem. The rooms face an outside corridor and a busy street. It was often noisy. There were 3 police incidents during the time we spent. The housekeeping staff delights in pounding on the door to service the rooms. They were generally rude. We needed to be in the area, so we stayed but it was not what I would call "Plus."

    4
    « Don't count first impressions »

    We had an efficient, clean and comfortable stay at the BW University Inn. The outside appearance does not give a good impression, but once you pass into the interior, you'll find a tropical paradise with many trees and luscious plants, benches, tables and chairs. The pool is a good size and the breakfast varied and ample. The rooms and sink area appeared to have been recently updated, but the tub area was due for attention, but in good running order. Great wi-fi and huge flatscreen added to our comfort and enjoyment after a long day of travel.

    4
    « No water in the pool »

    I just stayed at this hotel last weekend. The only thing i noticed wrong was that the pool was empty so no swimming. I probably would not have gone swimming anyway but I could see some people traveling with kids being disappointed. Otherwise the room was decent, the wifi and cable tv worked, there is a hot shower and comfortable bed. I would stay here again, and probably will.

    1
    « Don't Stay Here »

    People are phony and unprofessional when there's a crowd in the lobby. wold not recommend this place to anyone and won't be staying there again either. General manager is very unprofessional and even yelled at me

    4
    « Good Value »

    Hotel staff is friendly and helpful. Parking area is not great, but pool and interior grounds area is nice. Rooms are clean and comfortable. Location is convenient to restaurants and stores, and beach is not too far away - also, fairly close to FAU.

    4
    « Clean rooms, upgraded bathroom »

    Desk staff (Michelle) was very nice and accommodating. Early check-in, housekeeping broke the security chain by mistake and it was promptly fixed. This is a courtyard style hotel with the pool in the middle. No restaurants onsite but free breakfast and plenty of restaurants in walking distance. Overall, nice for the money <100.00

    5
    « A good b&b »

    I needed a place to live in while getting my college formalities done. Best Western University Plus is a good bed & breakfast with good service. The staff is very friendly and approachable. Our stay was very comfortable.

    2
    « Gibbo »

    A room with no access to open air, even a smoking room, with a glass wall facing the public access aisle from where people may look inside if you want to avoid to live with electric light; the lavatotry/wardrobe area with no door doesn't allow any privacy; lack of restaurant and poor breakfast. Fortunately the bed quality and the professional staff avoid a total disaster.

    5
    « Excellent Property ! »

    Enjoyed it all . The pool was very nice...staff was great and helpful. Would come back and stay again anytime. Loved the area and the beach. Had my g8 year old granddaughter with us and it was very safe and clean all was good.

    5
    « Best western, university inn »

    The staff was out standing, breakfast was very good learned to make a fresh waffle. This A/C is not in the front window as a unit! They have a very quiet system running up in the ceiling over the bathroom. I sleep like a baby. No clunk on and off like the other hotels.

  • 5
    « Beautiful Garden Large Room »

    Very nice property. Well taken care of and close to shops and things to do. Beautiful plants all around and cheerful colors. This property is right off the main road. We had a room on the back side and it was perfectly quiet.

    3
    « Dance Nationals »

    We stayed at this hotel with a group of dance families for our children's national competition at the nearby FAU. I'm a clean freak and always wipe down all room items with lysol wipes and spray linens. The carpet was dirty,but overall, everything was clean. Breakfast each morning was delicious and the staff was always willing to supply more items if necessary.

    2
    « Not at all impressed. »

    Things looked a little sketchy from the moment I checked in. There were a bunch of rowdy folks drinking around the pool and the cops were searching the grounds looking for an over-intoxicated guest. But, as tired as I was, I decided to see it through. Once I settled into my room I didn't notice any further commotion. The room appears very tired and worn out. This is an older motel with an interesting layout, but very reminiscent of a bygone era. I love the exterior landscaping, especially in the small courtyard north of the pool. The room furnishings are an eclectic mix of modern and outdated items. There is a TV, fridge, and microwave and a few frame-less abstract paintings on the walls. But the walls are pink, the doors and trim are a peach color, and the carpets, drapes, and bed coverings are a bizarre mix of browns, tans, gold and even burnt orange. Strange. There are water stains on the ceiling and the carpet is in desperate need of a good deep cleaning. Light switches are in odd places and sometimes difficult to locate. Some Best Western breakfasts offer a good variety of fresh meats and hot breakfast items; this is not one of them. There were powdered eggs and what looked like "brown and serve" bacon strips. The fresh fruit consisted of oranges. An assortment of fresh fruit options would have been nice. There was regular coffee, decaf, and hot water for tea or oatmeal (from instant packages), a couple of yogurt options, and several choices of cold cereal. But, it was the two waffle irons that saved the day for many of us. So, the breakfast was simply satisfactory. Nothing special - just filling. This seems to be a bit of a party hotel, and probably just what some college kids would be looking for during Spring Break. But, it's certainly not my cup of tea. Considering the caliber of some of this establishment's clientele, I'm really glad that I was alone this trip and not traveling with my family. I would have probably been concerned for their welfare. While I wouldn't rule it out completely, I will likely not stay here again.

    3
    « Comfortable hotel near Spanish River Beach with Breakfast Option »

    I stayed here for a couple of days. It is comfortable and the rooms are spacious, beds are comfortable and super generous with pillows. Must have had like 4 on my bed. Soups are kinda small so if you're someone who uses a lot of shampoo ,might need to ask for extra It s about a 15 minute walk to the Spanish River Beach, so definitely worth the walk and there's a good American Asian sushi fusion buffet called Santo's near by. The shuttle has to be requested ahead of time and costs money. You're better off walking to places or taking UBER POOL to be honest. The lobby has a strong chemical bleach smell that I was not a fan of, but at least you know it's clean. There's fruit infused waters at the entrance which seems to be a popular thing here in Boca Raton. The complimentary breakfast was pretty good considering it came with your room. You have your scrambled eggs and sausage. There's a waffle maker, juices, milks, and coffees. Some cereal and lots of oranges that were super sweet. There's also oatmeal for you to make your own too

    5
    « Motorcycle traveling »

    The young man at check in on June 16 was very helpful in directing us to what was available in the area for dinner. He was very helpful in telling us about the area around Boca Raton, Fl. also. The breakfast was very good with eggs and sausage! Enjoyed the stay

    5
    « Serendipity »

    What a surprise to find the accommodations up to superior standards. The beds were the best ever...so comfortable to fall right to sleep. The decor was above standard and the cleanliness of the room felt as though it was brand new. Everything was spotless.

    5
    « Affordable Price for Holiday Weekend Stay! »

    I was looking for something without flying or driving too long for the memorial day weekend. I chose this location after reading the reviews on Tripadvisor. The room was room upon check in courtesy front desk staff. We had room 211 clean and comfortable the beds just loved it. There hot tub is AWESOME!!! temp and size great...nice fitness work too. Breakfast items were fresh and hot items were hot that's a plus. One thing I did bring to the attention at my check out was that the pool needed to be clean the drains was clogged and the water was not draining out leaving film around the area. But all in all it was a good stay and I will return when I need to get getaway for a staycation like this one!

    4
    « Good Deal »

    We were very pleased with our stay at this Best Western. Upon entering the lobby you are greeted with coffee in the morning and ice water the rest of the day, as well as free Newspapers. Room was clean and spacious. Staff is friendly and helpful. The courtyard is pretty with tables for relaxing..Some of the rooms are off a separate small courtyard. If I had known i would have asked for this. Our room was on the second floor and although it was opposite the pool it was quiet. There is an elevator. They serve a very nice hot buffet breakfast with a good variety of choices. For us location was ideal since we were traveling back and forth between Fort Lauderdale and Boynton. It is minutes away from the beach.

    4
    « Beautiful Courtyard »

    My first time in Boca Raton. I visited in spring. The courtyard near the pool was beautiful. Very colorful and tropical feeling. Eventhough the trip was not for vacation, the courtyard and the outdoor pool made me feel a little like I was on vacation. Also, the staff was accomodating and friendly, especially housekeeping.

    5
    « Overnight Concert staycation »

    We had a big 80's concert in Boca, so we stayed overnight here. The hotel is cute, kept clean, and friendly staff. We had a toilet issue, but a staff member came and fixed it asap. I recommend it, great location for the price.

  • 1
    « KEEP DRIVING »

    If I can rate a 0 I absolutely would!! We Had a very bad experience with the room we reserved. The bathroom was very unclean. I took pictures of the filth to show you how horrible it was. When I called front desk and explained the condition the bathroom was in; they told me if I want to leave, I should leave. Management told me that I had two options: 1. they can give me 10% off. 2. Or Leave. The lady whom I spoke with was extremely rude, she didn't have the audacity to send room service to clean the bathroom for an hour an a half.. This place needs to be shut down! I referenced the bar of soap the last guest used and was never cleaned and dried up meldew.... The scent in the room was absolutely nauseating! For your sake, keep driving!!!

    4
    « Hotel Close to Beach »

    Hotel is clean as well as the grounds are maintained. There is a hot tub for those who want to relieve tension after a long brisk walk on the beach nearby. The free breakfast was an additional plus, which was tasteful and kept well stocked.

    4
    « Great Room & Great Breakfast »

    Good location US 1 Boca Raton, remodeled rooms, clean, nice, excellent breakfast, nice people. Great pool We will come back good restaurants near by, also close to the University - Florida Atlantic - good parking facilities

    5
    « very nice hotel »

    The hotel was clean. Could use some a little improvements in their bathrooms ex: grouting around windows and floors needs to redone. Pool was great, clean and very well clorinated. Place was in a great area of North fed hwy around all good shopping.

    5
    « Great Value in Boca Raton »

    Immaculately maintained property with extremely friendly and helpful staff. All the amenities that family members of all ages would need are here. The complimentary breakfast is of a high quality. The location of the hotel is great for beach access, restaurants, and checking out adjoining beach towns in Palm Beach County.

    4
    « Good Location »

    Nice room with comfy beds . The complimentary breakfast was above average and the price was right! Close to Florida Atlantic University. Looks recently remodeled. Will definitely stay here again ! What more can I say>?

    5
    « Pleasure »

    It was a pleasure for me to stay in this motel. It's conveniently located on US-1 with plenty of parking. The staff was friendly and they had a nice complimentary breakfast. Internet service was fast with no dropping of the signal. If I ever return to Boca Raton, I'll definitely stay here again.

    5
    « a very nice experience »

    The hotel service was excellent. The accommodations were very good. We visit my 96 year old Dad about every 6 weeks and we plan to stay here on our next visit. The complimentary breakfast was very varied and quite tasty. Although we did not get a chance to use the pool and jacuzzi, they looked very inviting.

    2
    « Mediocre hotel if you don't care about having air conditioning in Florida »

    Arrived late at night after a 4+ hour flight delay. Man at the front desk starts by saying "Oh, you should have called. We probably cancelled your room." Looked in the computer and told me he could give me a room but couldn't promise a room with air conditioning. What? Nervously disappeared into the back and when he returned said they hadn't cancelled my room after all and my room did have A/C. I walk up to my room only to find that my key doesn't open the door to get to that section of the hotel. I start to walk back down to the lobby only to have the front desk man come barreling around the corner almost slamming into me. He wanted to check to make sure my room had air conditioning. He swiped me into the area of the hotel (ensuring my key was fine even after watching my key not open the door) and then followed me into my hotel room. He didn't say anything or ask if he could come up and he didn't turn on the lights or anything. It was very odd, and very creepy. Had I been a female alone I would have been extremely uncomfortable. Walking into the door you could clearly feel there was no A/C, and was told by this guy that this entire side of the hotel was lacking it. So why did he think my room would be different? I told him I needed to be given a room with A/C as well as my business colleagues I was traveling with or we would change hotels. I wanted a phone call to confirm the next day. No phone call came. When I returned to the hotel later that next night, the woman at the front desk laughed when I told her I had no air conditioning and that I would leave with the work people I had traveled with if our rooms weren't changed. She clicked around in the computer for about ten minutes before disappearing in the back a few times. Finally she returned with a hand written note with our new room numbers. That room had air conditioning, and was completely mediocre in every way. Last note about the hotel: on checking out, asked if the hotel was going to do anything to provide reimbursement for the fact they gave me a room with no air conditioning and didn't provide any advance notice they were having an issue. The front desk staff, three different people, were not able to provide any answer.

    5
    « Multi Visits To This Location! »

    Our family has visited this hotel on many occasions through the years and continue to appreciate the value, comfort, breakfast, grounds, pool and hot tub! Front desk staff are always very helpful and professional. We have noticed continued updating of the rooms and the grounds are always lovely and well kept. Breakfast has always been very good and certainly anything you might want! Our only complaint was that the water was not as "hot" as I like in the shower, however another customer advised I just needed to ask to have the water adjusted by maintenance as they do this for safety reasons. Wifi was great in the room and had a nice office with computer and printer in the lobby that could also be used! Very nice hotel and plan to return again and again!

  • 4
    « Very decent stay! »

    Stayed 5 nights at this comfortable hotel while attending events at the Boca Raton Resort. Rooms are very clean and comfortable. Staff are very friendly and helpful. There's free good quality wifi and the breakfast was very good. Overall it was a very good stay at this homely and decent hotel. There's lots of parking and grounds. It also has an outdoor pool

    4
    « Good basic, clean budget hotel »

    We were on something of a budget, and we were more than a little trepid about how the place would be for the price. We need not have been. It was exactly as described - clean, basic, efficient, with friendly staff. The breakfast is actually pretty good too, for the price you pay. Its pretty well located for a of couple bars and restaurants, though there really aren't too many. If you're on a budget and you want somewhere competent, consistent and clean, this place works.

    4
    « Overnight experience was good »

    We stayed one night on our way back from Keys to Ft Lauderdale airport. Pool was nice. Lobby, grounds, and room were spotless. Check-in staff friendly and courteous. Breakfast was not available at stated time, so we had to go to airport without.

    4
    « Great Value in Good Location »

    Convenient hotel with comfortable, well-appointed, clean, and quiet rooms. Excellent breakfast. Pleasant and helpful staff. Good security features both in room and in hotel side entrances. Dining and other services within walking or quick driving distance.

    4
    « Great stay »

    Very nice place at a good price for the area. The front desk staff was very helpful. The location, while not waterfront is convenient. Nice pool area with towels available. Parking is free, but can be a bit inconvenient if you aren't lucky in getting a good space.

    3
    « Wonderful Staff But Need For Improvement In Other Areas »

    I have mixed feelings about my stay at Best Western University Plus. One of the big pluses is the friendliness and helpful attitude of the people who work there. Although the room was not fancy, it was quite adequate and had a comfortable bed. The refrigerator and microwave in the room were essential. It was good having a place to put some fresh fruit, water, milk, and cheese since the breakfast was not to my liking, although the waffles were good. The breakfast buffet included white bread, scrambled eggs, waffles, sausages, cereal, muffins, bagels, canned fruit, and oranges. The quality of the food made Denny's look like a gourmet restaurant. The water, in the breakfast room, for tea was brown and smelled like coffee. Some people might like the breakfast, but I have to admit that I like fresh, well prepared, high quality food. A car is a necessity when staying at the Best Western, since it is difficult to get around without one in Boca Raton. There is a small shopping center about a half mile away. There are restaurants across the road, but the nearest traffic light is about a half of a mile away which makes it hazardous to cross the road. Although the hotel advertises wifi, the wifi is mostly nonexistent. A lot of the time I had to use the data on my phone to access the Internet.

    5
    « PRE-CRUISE »

    From the front desk to the breakfast service was first class. the polo area was clean, heated, and we had a relaxing swim. We always stay here before setting off the next morning for the cruise port in Fort Lauderdale.

    4
    « Quiet and Comfortable »

    The bed was absolutely wonderful. The room was clean and roomy. Vanity and sink were outside the bathroom. Coffee in the room and WiFi came in the price. The pool looked wonderful. It was large and looked to be very well maintained. Unfortunately we were too beat to take advantage of it. The front desk had a comparison chart of what other lodging in the area was priced at and this one was $25 and more less. The check in was very efficient and we were given the AARP ten percent discount in spite of not having the card with us. We would definitely stay here again.

    5
    « Great Hotel at a great price »

    I had a wonderful stay at the best western in boca raton. The gardens were beautiful and very peaceful. I sat on the benches soaked up the sun and read my book. The staff was very friendly and helpful. The rooms were very large and comfortable. The price was much more reasonable than other hotels in the area. I will be back

    4
    « Pretty good »

    Everything was fine except that some to the things hadn't been updated and you could tell that they were old. The breakfast was very good with eggs, sausage, waffles, cereal, toast, fruit ,yogurt. The fire alarm kept going off in the breakfast room but that was a minor annoyance.

  • 4
    « Very Nice »

    A very nice, clean place to stay over night before our cruise. We had very comfortable beds and it was quiet and had friendly people working there. A very nice breakfast area and a good selection of items. We would stay there again if we were in the area.

    5
    « Excellent »

    Best Western has very beautiful landscape when you walk through the garden. We enjoyed the pool and Jacuzzi. Our room was very clean. The staff were very friendly and helpful at the front desk and at breakfast. We enjoyed our breakfast. Hot foods and cold foods were available. I would definitely stay there again.

    2
    « not enough staff »

    room not made up till mid-late afternoon. No restaurant or bar in hotel. Pool abuts parking lot and major roadway with noise of traffic passing by all the time. No refuse bins in/around pool area or near elevator. Very distracting. Breakfast included. Placement of items in very cramped space.Staff very friendly.

    2
    « No AC, unpleasant staff »

    The actual rooms at this location are well kept and comfortable. However, on this occasion the AC in our rooms were not working, which led to a lot of back and forth with the front desk and switching rooms in the middle of the night. The staff overall made a bad situation worse by having an apathetic attitude. Not happy, especially given the high room rates ($175/night). I left feeling like I wasted a ton of money - not a great takeaway.

    4
    « NICE STAY »

    Our stay here was very comfortable. I was pleasantly surprised by the comfort and décor of the room. It was updated and nicely appointed. Yes, the building shows signs of it being older -- bathroom is quite small but workable. But the grounds were nice; the pool was perfect; the breakfast was the typical scrambled eggs, breakfast meat, make-your-own waffles, etc, but everything was nice. It was quiet. No it is not on or super close to the beach, but it's only a few minutes drive. I would stay here again.

    2
    « Bad value for money »

    Very poor breakfast, rooms where you could not stop air conditioned, one person at reception with many tourist waiting and queuing for check in, it is possible to find much better hotels at the same cost

    5
    « Boca Rotan Best Western »

    Excellent hotel. Had a wonderful stay. The staff was very helpful and attentive. Breakfast had a nice variety of items and was nicely prepared. Nice bed and the internet worked well. Strongly recommend.

    5
    « Great experience »

    We stayed here for 5 nights for our first major vacation with our 15 month old. We had a wonderful stay. The staff all went out of their way to be friendly and helpful, especially the maintenance and housekeeping staff. The breakfast was wonderful and such a great feature, easy and saved us the cost and hassle of figuring out where to get coffee and eat every morning. The courtyards are lovely and a covered pavilion with a fountain was a great place to gather and let our son walk around (it is designated as a smoking area, but there were rarely any smokers there.) We made good use of the pool and hot tub as well. The room was spacious with lots of storage and a mini fridge and microwave, and lots of thoughtful little details. The free wifi was also a big perk. Overall, we had a very pleasant stay, and we will try to stay here again when we return to the area to visit family.

    3
    « You get what you pay for in the area of boca raton »

    Pros: comfortable bed, good breakfast, nice grounds, ,friendly staff. Older but generally clean. Cons: bathroom window with some mold. Bathroom door jam wood was rotted, and renovation of rug to bathroom was poorly done. Pool could use improvement and greenery to buffer A1A traffic noise.

    4
    « Overall Review »

    it was a pleasant stay and very convenient location not far from I-95. The rooms were cleaned every day. The breakfast area was clean and food was pretty good. The wifi was a big plus. arrival and departure was no problem at all

  • 5
    « Comfortable »

    A motel setting quiet and comfortable with a very good and complete egg and sausage breakfast. Met the owner in the access way and he was very helpful and caring about our comfort. Couldn't do enough. Front desk helped with Internet access, which was a great help.

    5
    « extremely polite and friendly staff »

    This is a hotel that wants to please and offers to do, help, get anything you need to make your stay comfortable. I had a great room on 1st floor 312, close to the back entrance made it easy to unload luggage, was nice & clean and both my daughter and I thought the beds were very comfortable. Location is excellent.

    5
    « Great Value! »

    Hotel was great for the price. The area is super expensive, but this hotel offered such a great value for those on smaller budgets. It is not a new hotel, but it is very well kept, clean, and really nice. If you want a new hotel, pay the hundred dollars extra and get what you want. Hotel worked perfect for my budget. Breakfast was really good as it was a typical hotel breakfast with eggs, waffles, sausage, cereal, muffins, danishes and more. All the employees were really nice and helpful. The gardens are beautiful. I'd comeback if in the area.

    5
    « I'll Be Back »

    I have stayed at this hotel for the last 5 winters. It is great. The price was appropriate compared to my other options around. The hotel has really improved over the years and renovated most of the property. I read some of the other reviews on this site, and I don't know where they come from. I don't think the hotel outdated and old because it is remodeled as I have witnessed it remodeled during the last several years. This is not a new hotel, but maybe more motel like since the room doors open to the courtyard on some rooms. I feel the price reflects it being an older hotel but it is still a great deal.

    4
    « Solid hotel in Boca Raton »

    Although a dated looking property/style, it was well maintained and served its purpose as a hotel for family trip during winter break. There was a pool, breakfast, fitness center and laundry. Location is excellent as i95 is less than 5 mins away and there are restaurants and shops (publix) nearby

    3
    « My allergy vacation »

    Other than the allergies to whatever allergens were floating around the experience was pleasant. The staff was friendly and the buffet continental breakfast was satisfying. The property was clean. The cost was a bit high for one night.

    1
    « CAN YOU SAY BATES HOTEL »

    What a dump. The entire hotel inside and out smelled like an ashtray. The place was probably built in the 60's and seriously needs updating. The doors to the room push out.You can barely stand in the bathroom. The carpet was all stained and full of burn marks. My wife and I had to check out after 1 nightand didn't stick around to even shower. Got up and got the heck out. No soap in the bathroom, door keys didn't work after resetting them 3x. The photos online are either false or maybe 1 room was updated for the website, either way mine was a dump. I stay in hotels 200+ nights a year , but never again will I stay at a Best Western. THE PLACE SHOULD BE CONDEMNED AND THE OWNERS HOTEL LICENSE REVOKED. WORST HOTEL EVER

    3
    « OK hotel for the price »

    We have stayed at this hotel twice now. Both times we were satisfied with the accommodations. The hotel is old but well kept. The price was good compared to other hotels in the area. The free breakfast was adequate.

    1
    « Had to leave! »

    Booked 2 rooms next to each other as we were traveling with our son, daughter in law and 3 month old grandson. One of the rooms had no AC. The crib for the infant was unusable! Although they changed our room, we were no where near the other room. Coffee in lobby ran out - never refilled. Parking was so limited due to repaving of their lot that we had to make a spot on the grass. We left the next morning. Stayed at Seagate for remaining 2 nights. Expensive but just amazingly fabulous!

    3
    « Please remodel »

    Ok so here is my take on what makes this a Best western PLUS. One, you get a room PLUS it smells musty. Two, you get a room PLUS it feels like you've traveled back to the early Seventies by the looks of the decor. Third, the overgrown foliage in the court yard is a definite PLUS. And finally, if your really lucky you get to park near the street so your car is totally safe(not) or the real PLUS, you get in later so that you get to walk to the front doorway from down the street in an even less secure area. I think there should be a Best Western Minus and this place would be the standard for that namesake.

  • 2
    « A bed...in a convenient location. That's about it! »

    Winter rates in Boca are OBSCENE!! this was a "reasonable" rate @ $158. Room was very average. Beds: semi-firm. Pillows: chopped foam. Glad I had my own. Breakfast included, but food was under-done. Showered but felt I needed another one. Not sure if it was the soap, or the water. Stayed here twice in past year. There will not be a third time. When in Boca, be willing to spend a bit more and upgrade

    5
    « Excellent value, great location »

    Very well maintained hotel. Nice pool and inner courtyard, as stated by other reviewers the self-serve breakfast has a good selection of items. Great location not far from Delray, Boca and Palm Beaches....Unless you need to walk across the street the beach and need luxury hotel services, this is a fine place to stay if you are going to be out most of your days golfing, on the beach,sightseeing or exploring the area for a few days. Service level is good, only less than solid area is less than perfect internet connectivity. Oh and I don't normally write these kind of reviews, but felt the staff here deserved recognition for their hard work and attention to detail.

    3
    « University Best Western Convenient for Short Stay »

    The University Best Western is conveniently located on the Federal Hwy #1 in Boca Raton. It is handy to everything! The hotel has free parking, comfortable rooms, and a full breakfast. I especially like the gardens, the pool, and the hot tub. Although the hotel has renovated, the rooms still feel a bit 'tired' out, but the beds are very comfortable. The breakfast is fine--there is certainly enough to eat, and the room is nice. It is the best deal around in Boca Raton.

    5
    « Delighted »

    My wife and I spent almost three delightful weeks at this facility in January 2016. The staff was pleasant, helpful and always ready to help with anything from moving our (considerable) luggage to recommending a good movie. From our experience, there is usually one small thing that could be better, but not on this trip. The room was large and clean. The towels were plentiful and exceptionally soft (for a motel.) Everything worked in the room, and as an added bonus (for me) the table lamps had built-in outlets for a charger and my CPAP machine. I didn't have to move beds to find an outlet. There were always fresh newspapers in the lobby and a small selection of goodies for sale to snack on. The breakfast was a cut above the DIY offerings usually found, with HOT scrambled eggs and breakfast meats,make your own waffles, and the usual breads, bagels and small pastries. All-in-all, we will definitely be back when the situation allows.

    4
    « Best Western is Good »

    I think the Quality Inn nearby had a lower price shown online. The Best Western price when I got to the desk was a little more than the prices shown online but with AAA and frequent stayer discounts, the price came down.

    5
    « Clean, comfortable, and quiet »

    A great place to stay for a couple of nights. The room what spacious and clean. It had been 90% updated with modern finishes - the bathroom could use an updated tub, but clean and in good repair just the same. It's what you'd expect from a quality Best Western establishment. We were a little challenged to find a place to eat within walking distance at 4pm, but we ended up finding a fantastic English pub about a 5 minute walk up the road. We'd stay again

    3
    « Not sure I'd return - mixed experience »

    I just had a very mixed experience at this hotel. Here's what happened. I arrived as scheduled and although I booked a King, i was switched to a queen. The front desk guy told me to call back at 10pm to see if anyone canceled. I reviewed my reservation to see that I did book a King. I called him. He called his manager as there is often only one person working in the evening. He called me back and told me that there were A/C issues in some of the rooms and to talk to the manager tomorrow. He then called me a little before 11pm to check on me. The next day I talked to the manager. She told me she'd take $5 off my bill for the price difference. She also told me they'd move my stuff to the new room, and to come back that night for the new key. I did return that evening with my stuff pleasantly moved and had a spacey king room. The next day it was pouring rain, and neither of my key cards worked. I was looked out, getting drenched, holding a laptop and food. I was very far from the lobby so I called and Alex, the guy from the first night, told me he'd come get me right away. Ten minutes later he didn't show. I called again, and after my call was constantly put on hold music he nervously picked up. He told me he's with people but he will come right now. Fifteen minutes pass. I finally go to the front desk extremely annoyed. He's still there. He's helping people but I don't understand why he didn't tell me to go to the lobby and told me just to wait. He nervously makes me a key card and I returned to my room. I filed a complaint with corporate who assured me a manager would call. No one ever did so far and I checked out this morning. The girl at the desk was polite and told me she would make note of my complaint from Alex. So what are the pros? The upper rooms are spacey. For a hotel, it's relatively quiet. I did hear some yelling going on at 2am one night and some kids yelling, but overall, it was okay. Even if you get a room near the gym or the entrance to the upper level, you probably won't hear a lot of noise in your bed. Also, some of the customer service people are fairly nice. What are the cons? Besides mixed customer service, the rooms are dated and overdue for a remodel. There were also bugs in the light fixtures. Also, the desk was often unoccupied in the evening. I understand that towards the evening the staff need dwindles, but I wouldn't anticipate that around 5:30/6pm. Also, more training in customer service should be required. I was extremely distressed about someone insisting I wait in the rain and him never showing.

    5
    « We'll be back »

    Great attitude by all staff. Breakfast was great. Good variety, not crowded, food was fresh. Upon checkout, owner was there and went out of his way to make sure everything went well with our stay. Felt comfortable that had there been any problems, they would have made sure to correct them.

    4
    « Pretty and Comfortable »

    Aside from the breakfast & gym in repair for part of my stay, I loved this place. Great location, minutes from Mizner, upscale outdoor shopping mall with free parking. Boca Museum has Jazz concerts 2nd Thursday night every month, $5 & not to be missed. Bed very comfortable, room pleasant and quite clean. The breakfast was just average. Coffee poor. Eggs tasteless. Oatmeal in a package. In fairness I cannot eat citrus including pineapple, and only other fruit was canned pairs.

    4
    « Hotel adequate »

    Hotel was fine except for the lack of internet in the room. All of the other service was okay; we ate nothing during the stay?.there was a slight musty/mildew smell in the hall but the room was fine. Fridge made a consistent muted rattle.

  • 4
    « Good Nights Sleep »

    My wife & I stay here once each year on the way to Marathon FL. We find the staff helpful and friendly. For its location the cost per night is a good value. The rooms are large and we find the beds comfortable. We meet Louis the manager twice while there. He is always approachable.

    5
    « Very nice hotel »

    Nothing bad to say here although seems like hotel prices are getting bigger everywhere. This hotel is clean and relaxing. Good location and staff very nice. The breakfast has scrambled eggs and sausage/bacon and most of the usual other items, only thing missing was fresh fruit. The bed was comfortable and room was quiet. Nice atrium with lots of plants. The internet was very good. The hotel has locked gates to get in and felt very secure. Plenty of parking around entire hotel.

    4
    « Good Stay »

    I traveled to Boca on business, so my employer booked this location. At first, I was not happy because as a woman traveling alone, I do not stay in motels that have rooms with exterior doors, which the majority of these rooms were. However, when I asked if there were any interior rooms accessible only from a hallway, there were such rooms and I was placed in one. It was very clean and comfortable, but not beautiful. The view from the window was covered by a large exterior shutter, which blocked an ugly view of a nearby building and highway. The courtyard was pretty and the staff were very pleasant. The room had a big TV, microwave, hairdryer, sizable refrigerator, coffeemaker, free Wifi, and complimentary bottled water and snacks. All-in-all, it was clean, comfortable and I felt safe, so I slept well. A co-worker was booked at a very fancy hotel a couple of miles away, (all rooms there were booked, thus I didn't get a room at that hotel) but he woke up to find cockroaches--that's right, more than one--in his fancy room. My room at the Best Western wasn't fancy, but it was bug free.

    5
    « Wonderful little hotel with a friendly staff! »

    Close to the beach and great food. Michelle the assistant manager is very helpful and efficient. The breakfast is decent and the lady who runs it sweet and quick. The houskeepers are friendly and fast. Great stay!

    4
    « What a great stay! »

    It's a very nice hotel and it has great surroundings. It has a lot of greenery outside the breakfast area with tables and chairs ideal for people who prefer to have their breakfast outside and under a shade! The swimming pool and open air jacuzzi are great. The only downturn is that we can't leave our room doors opened for a little while to let the fresh air in and avoid the air conditioning for that time as the doors have door closers on them.

    1
    « WORST HOTEL WE EVER STAYED AT>>>> »

    We called ahead to make sure the hot tub was up and running and the gym would be open and the pool was good to go.YES ! YES ! YES ! Was what we were told.We have been driving for 3 days coming from San Francisco Ca On our way to Key west.We Have Best western free nights cause thats the only hotel we stay at cause there realy nice with pool, hot tub and a nice gym ha ha so we thought.We check in and we want to hit the gym and walk the treadmill,HA HA this is when we should've left.The gym Equipment was what i seen on the Jack LaLanne show when i was little oooo my God .So we just laughed and did our best to stay focused and get a little work out in.Wires were hanging out of the bike,treadmill but still worked.ha ha.Then we went back to the room and after checking in there were locals eating and drinking beer standing waist deep in the pool.4 adults.So after our work out and showered we headed to the pool and hoy tub area.HOLY COW walking up to the pool the water was green and the 4 Latinos were still standing and drinking beer in the pool.ha ha never got out looked for wet foot prints were none .so there peeing in the pool for the 2 hours that we first seen them in the pool.and they were working on a 18 pack of Modelo beer and looked to be a few in the box.The hot tub was not working so i turned the knob and nothing.ha ha why .We looked at each other and said we've been duped.HA HA Why was we lied to just be honest and we would've got a nother BW futher down the road.I have been to 3 rd world countries me and my wife and there were better hotels in Vietnam in the Jungle that were nicer than this piece of poop.Very disappointed.Well live and learn.SO STAY AWAY FROM THIS HOLE SLEEP IN YOUR CAR.

    5
    « Florida Paradise Found »

    Wonderful grounds with tropical landscaping, a nice pool and clean quiet rooms with amenities that work. Breakfast is more than enough with a good variety. Friendly and helpful staff. Have stayed here before and will return again.

    4
    « Convenient accommodation »

    The room was clean and spacious. It could comfortably host 4 adults (2 parents and 2 kinds (teens). Breakfast was slightly better compared to what is offered in comparable accommodation facilities, but guests had to ask for breakfast items which were finished, as restocking on the buffet was quite slow.

    5
    « Football stay »

    We enjoyed our stay. We especially liked the complimentary treats that were in our room upon arrival. It was also nice to have a good breakfast. The Best Western was convenient to FAU Stadium where we attended the Bowl Game between Temple and Toledo.

    5
    « Bowl Time in Boca »

    Considering it was Boca the hotel was very reasonably priced. The room was very clean and well decorated. The courtyard and pool were well kept and the free breakfast was excellent. The staff was very helpful and friendly

  • 4
    « Nice stay! »

    We had a double queen room and it was on the ground floor right across from the pool. We thought the inner courtyard looked nice and gave the hotel a nice feel. The room looked good and was clean, the bed was nice. The bathroom and the dressing area were a little small but had everything we were looking for. When we decided to stay two nights instead of one, we got the second night for the same rate as the first one. The breakfast was not so special. We actually didn't get anything other than coffee and gor our own breakfast. When i wanted to use the treadmill i was disappointed that it didn't work. Another one was folded and set a side with a sign that it was out of order. So i asked the front desk if they could do something about it. The manager was there and walked with me to the gym area. He agreed with me that it was broken too but could not help me to an affiliated gym nearby. He told me that they had ordered new treadmills but that didn't help me much at that moment. We did get 10% discount of our total bill over this so that was nice. This hotel is not close to the beach, it is on a buzzy road but since we were at the back our room was quiet. I don't know ho that is for the rooms at the front of the hotel.

    5
    « Very friendly staff. »

    I loved it . The staff is very friendly . Very clean rooms . I wanted to come in earlier then my check in time .The manager was on it . The staff was always asking if we needed anything . Very comfortable loved the pool . It was a quiet area and I got my rest .

    5
    « What a nice surprise »

    Stayed here before a cruise out of Port Everglades. The property is obviously old but it is charming and well maintained. We especially appreciated the great landscaping, park-like atmosphere, and nice resort pool. Room was clean and large. Hotel was quiet despite being right next to a main highway. Breakfast was typical for the brand but very good. Staff was polite and helpful. Would definitely stay again. Incidentally, it is hard to believe that the reviewer, "Shocked," actually stayed here.

    5
    « Night before cruise »

    The hotel was very clean, very large room liked the layout, it was different than most rooms. The grounds had a very "Flordia" feel about it. The breakfast room was small but had a lovely patio area you could eat in. Would stay again.

    4
    « Boca Raton University Inn Stay »

    Overall I had a very good experience. The staff was helpful. The room was clean and comfortable. I had a nice full hot breakfast. The hotel was close to many tourist spots (Gumbo Limba is a must see). The price was great.

    1
    « Shocked »

    This location was dirty, not maintained, and very disappointing. The pictures do not portray the way the Hotel really is. Room was dirty and smelled horrible. After notifying Best Western Corporate, only to find out they did not care. This experience has detoured us from ever staying at a Best Western again.

    5
    « Great stay in Boca Raton »

    This hotel is tucked right in with its surroundings which makes it seem far from a hotel, almost like a condo complex. The grounds are very well taken care of, it's like being in a tropical garden. The room was very quiet, very well taken care of with very comfortable beds. There's more than enough food for breakfast with standard fare, eggs, sausage, waffles & bagels. We hope to stay here again soon!

    3
    « Comfortable stay »

    While this is an older property, it is well maintained. The rooms are clean, the furniture is new, it has all the amenities; flat screen TV, fridge, micro wave, iron, hair dryer. The breakfast is standard for a BW. The pool is large and clean. Very welcome after a hot day and virtually no one in it since most of the guests are on business and don't have time. might be different during school vacations.

    5
    « Way more than expected »

    Came down last minute for one night great price...room was much nicer than i would have expected for $85...double doors nice flat screen tv. Room was clean customer service was good. Would definitely return

    5
    « our getaway »

    The complete staff were great to deal with but the front desk person Anna was fantastic she went out of her way to help us more then once. We arrived early and knew we would not be able to check in but I just like to let them know we had arrived. I told Anna we would drive around for awhile and check in later and she told that she would be more then happy to give us a call and let us know our room was ready, which she did. She was even more help when we were looking for the Chamber office she was nice enough to look up address and she gave some good recommendations on places to eat at. She was just SUPER GREAT to deal with.

  • 4
    « Hotel stay »

    One of the better 4 star hotels in Florida if you have a short stay. Breakfast value is good for the amount you spend. Use hotel pool. Never crowded. Staff is helpfull. Easy checking in and out. Don't forget to ask for pool towels at the desk.

    1
    « Terrible guest treatment »

    I made my reservation online the day I needed the room. The instant I hit the "submit" button, I realized it recorded the following day. The computer had "jumped" me to the next day because the night I was trying for was full. So, I immediately called reservations, and they told me there was nothing they could do because it was within their three day no-change policy. They suggested I call the hotel, which I did. The desk said (rudely) I had to talk to the manager, who was not available, so there was nothing they could do and I should call customer service the next day. I did. They told me there was nothing they could do because I made the erroneous reservation within their three-day cancellation policy and it was not their policy to correct guests' mistakes with online reservations. Bottom line: they refused to correct an honest mistake made by a customer due to their computer program, and treated me rudely along the way. I have avoided Best Westerns in the past because their facilities are usually run-down and dirty, and with this experience I will never book with them again.

    4
    « Excellent hotel with very friendly staff »

    Stayed here for a night after coming off a cruise in Fort Lauderdale. Lovely surroundings with nice pool and garden. Comfortable beds. Standard breakfast and very nice lady supervising it. Front desk staff very helpful. I mentioned upon checkout that the room thermostat was possibly not working properly and the manager on duty made a note of this and would follow up immediately. Very efficient.

    5
    « Nice hotel, good area »

    We came down for a four day trip for a wedding. I am not a great planner and booked the room less than a week before arriving. The check in was painless, our room was ready when we arrived. There was plenty of parking, the front desk attendant let us know where the best place was to park for easier access to our room. The room was clean and had everything stocked as expected. I liked having an interior room, the room was always nice and cool. The bed was really comfortable, I prefer more pillows, but I was fine with what was given. The pool and hot tub were clean. I took advantage of the free breakfast every morning. Everything was always fully stocked, coffee was hot, the only complaint would be to have hot sauce for the eggs b/c they were really bland. the location is A+++++++ You're close to everything, it is safe, and there are plenty of amenities within walking distance.

    5
    « Satisfied traveler »

    Our stay was very good. The check-in, check-out was speedy. Staff was personable. Breakfast was good for me, but my wife has Celiac and her choices were limited. Recommend addition of a few more gluten free breakfast items. Kingsize bed was very comfortable. Overall room was clean. Wifi was fast enough.

    5
    « Nice place for family »

    U yeah after a bad day in the boca inn hotel, i came to best western they treat you good with a nice people a customer service. this place is nice place to stay the pool very clean nice people there. we have so much fun. Next vacation that will be my hotel.to stay.

    2
    « No Plus About It »

    Didn't provide Room Type booked and confirmed. Manager could have cared less. Hospitality?? Front desk agent was very helpful but clearly management has a different attitude. Absolutely the last time I stay there and have done so on many occasions.

    4
    « Clean and Comfortable »

    I am not giving this 5 stars because we had a reservation well in advance for a king room. Our friends did too. Neither one of us got one. However , there are many good things to say- the room was very quiet, the bed was very comfortable, the TV was new, the towels were cushy, and the breakfast was good! They had complimentary snacks & water, also!! The good definately outweighed the bad!! Also, it was a very good value!

    4
    « Nice location »

    This hotel was at a great location. Most of the room was updated but the bathroom definitely was NOT. Comfortable and a good value for sure! Nice pool and hot tub. The hotel was safe and secure just needs updating.

    5
    « Good value and location when visiting FAU »

    We have stayed here twice now, and recommend it as an affordable, clean option for FAU families. The outdoor pool and hot tub are really nice and well-maintained. The rooms are older, but are clean, and the beds/bedding/pillows are very comfortable. The hotel is within walking distance, if need be, to stores and restaurants, and a short (10 minutes, tops) drive to campus or the beach. Only cons: breakfast is less varied than some other Best Westerns, and the tap water has a sulfurous odor/taste, but I think that's the case throughout Boca.

  • 4
    « An above average hotel »

    Room was above average and stay was pleasant.I would stay again.Great price and location to FAU and Lynn University,close to beach.Hotel staff was nice and complimentary breakfast was satisfactory for this type of meal.

    1
    « Occupied the room less than 12 hours. »

    Noticed an additional $200 charge on our credit card just hours after check-out. Called to inquire and was told that the charge was for a red stain on the carpet. We went back to inspect the stain. It was obviously old. While the staff stood over me, I took a clean, wet hand towel and dabbed the stain. Showed the staff that there was old dirt on the rag. Nothing from the stain appeared on the rag. The staff member showed the rag to the GM and he focused on the fact that the rag was dirty and not that the stain was old. He marched away refusing to address the old stain and continued with wanting to charge us for it.

 

Getting to the hotel ...

All directions
·From: Fort Lauderdale Airport. Take Interstate 95 North to Exit 45-Glades Road. Make a right on Glades and follow it to US-1. Make a left on US-1. The BEST WESTERN PLUS University Inn is on left, approximately one mile. ·From: Palm Beach Airport. Take Interstate 95 South To Exit 48-Yamato Road. Follow Yamato to US-1 and make a right. The BEST WESTERN PLUS University Inn will be on your left, approximately 2. 5 miles. ·From: Miami Intl Airport. Take Interstate 95 North to Exit 45-Glades Road. Make a right on Glades and follow it to US-1. Make a left on US-1. The BEST WESTERN PLUS University Inn is on left, approximately one mile.