BEST WESTERN Plus Cypress Creek,  Biloxi

4.0/5  - based on 361 guest reviews.
7921 Lamar Poole Road, 39532-8724, Biloxi, United States - See map
+1 228 875 7111 +1 228 875 7186

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 361 traveler reviews
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Stay at this Biloxi, Mississippi hotel featuring deluxe accommodations and southern hospitality. The BEST WESTERN PLUS Cypress Creek is conveniently located on the Mississippi Gulf Coast near the popular Casino row and many historic locations around Biloxi. Our hotel offers easy access to recreational opportunities including fishing, beaches and golf. Our hotel guests will also appreciate the variety of nearby dining and shopping options. Each spacious, well-appointed guest room features all the little extras that make a big difference while traveling such as high-speed wireless Internet access, iron/ironing board, coffee makers, in-room safes, and microwave and refrigerator. Other special hotel amenities include a complimentary deluxe hot breakfast with waffles, omelets and sausages, fitness room, outdoor pool, meeting rooms and banquet facilities. Whether spending the day sight-seeing or relaxing on the beach, our friendly staff is ready to ensure you a comfortable and memorable stay. Make an online reservation today at our BEST WESTERN PLUS Cypress Creek in Biloxi, Mississippi. Enjoy your stay.

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Room 1

Guest reviews


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based on 361 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
186
Verygood
 
91
Medium
 
44
Poor
 
18
Horrible
 
22
Business Business 43
Couples Couples 127
Family Family 118
Friends getaway Friends getaway 32
Solo travel Solo travel 26
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Cypress Creek,Biloxi
  • 5
    « Traveling Senior Citizens »

    The staff was extremely courteous and professional. Octavia made us feel welcome when making the reservation on the phone and when we arrived. Our room was very clean, and the king size bed and pillows were comfortable..We felt rested and ready for a ten hour drive the next day.

    5
    « Pre Thanksgiving visit daughter in Air Force »

    Hotel was excellent in all categories. Great staff, excellent breakfast, outstanding housekeeping staff especially VIB who took excellent care of our room during our entire stay. Will definitely stay at Cypress Creek during my next visit. Will be staying at Best Western Plus wherever I travel. Thanks again for such a great stay.

    1
    « Was much better last year »

    This was a great hotel when I stayed there last year. This year the bathroom looked like it was repaired by a child and the bed was like a slab of concrete. Complained to the front desk Saturday morning about the bed and was told, "some people like a hard mattress". This is Customer SERVICE, you tell someone that others wouldn't complain about the mattress. I WILL NEVER STAY at this hotel again period and will advise all others not to stay. Did this hotel change owners?

    5
    « Happy »

    Everything was GREAT. The Staff Was AMAZING & Ms. Vib was very friendly & courteous! Definitely will be back! Pool was clean, breakfast was great & kept long enough for you to eat in a timely manner.! 5 star service!

    4
    « Great Location, within 10 minutes of lots of casinos. »

    Small hotel right next to Highway 10. Close to all major casinos. Not much to eat within 10 minutes. McDonalds, Wendy's, Dominoes. Room was clean. Had a small table and 2 chairs, which came in handy. No hair dryer. Sink area is separate from toilet area. Beds were comfortable and AC was great. Soundproofing between rooms was good, other than people letting their doors slam. Breakfast buffet was uninspired.

    5
    « Great Place to stay »

    The breakfast was really good. Bacon, two kinds of sausage. Potatoes, biscuit and gravy. Waffles, cereal, fruit, muffins, danish, yogurt with toppings, Jucies milk, coffee . There were more but I can't remember them all. The rooms were clean and nice. Not a fancy place but great stay for the money.

    4
    « My Review »

    The room was fine, the location was ok. The staff was friendly. The room was over priced for the norm, but I realize it was a very busy weekend in that area. I would stay at a Best Western again. It was overall better than average

    5
    « good hotel »

    would recommend to anyone who is not concerned about being on water..is several miles from water, but has good roads for access...like not being in all of traffic..several good mom and pop restaurants in area.

    5
    « Clean hotel in USA »

    Friendly courteous staff very clean. Vib in housekeeping was very helpful courteous and friendly, changed my sheets and made this stay very comfortable for me and my family. Breakfast was served every morning on time, with great varieties.

    5
    « Fun trip »

    We arrived in Biloxi early in the morning . The trip was a last minute idea. We've stayed in this area before . But never at this hotel and very pleased that we decided to try this best western. The staff is very efficient and friendly. The room we had looked recently remodeled and very clean. Our housekeeper's name was Vib. They also had a very nice free breakfast with waffles, eggs and hot / cold cereals, etc.. When I decide to come back to Biloxi I will definitely stay here again if there is a room available

  • 5
    « Trip »

    Wonderful stay! The staff is nice and the rooms are nice and clean. I really enjoyed my stay. The customer service is excellent. The housekeeper named Vib is so sweet. Thanks Vib for making sure we had everything we need in our room. I will make sure to stay here when I return.

    3
    « Overnight trip »

    I have stayed at several Best Western Hotels .I always enjoy the free hot breakfast .The hotel is nice and clean.Nice safe area.Bed was nice and soft.I would definitely stay here again. The price is good also.

    5
    « Great Value and Location »

    This hotel is located just off of I-10. The hotel appeared to be new or very well kept. The bed was just okay. They have both hot and cold items for breakfast. The staff was very friendly and helpful.

    5
    « Super clean hotel »

    Super clean hotel, very clean room, I stayed in 211 and the room was immaculate. The staff was friendly especially Vib, who is in housekeeping, and Sabrina at the front desk. Highly recommend this hotel and the area of ocean Sorings . Breakfast was plentiful and delicious and so clean . Great stop in Biloxi, will come back soon to stay here. A ++++++.

    3
    « overpriced »

    Not an eye appealing place to stay - dirty towels in our bathroom left hanging from the hook on back of the door, door to room would not close properly, no pillows, sheets or blankets for the sofa bed - would not spend the money to stay here again. Continental breakfast was the only redeeming feature.

    4
    « Great weekend getaway »

    Overall a very convenient location to the Biloxi area. Friendly and helpful staff. Clean rooms that show a little wear - but then again, you are on a tourist beach. Easy on and off Interstate access. Be sure to check out Ocean Springs, The Shed, and Hops and Growlers.

    3
    « no title »

    If the drapes and curtains are replaced and the mildew smell removed this hotel would be an ideal place to stay. The breakfast was excellent and the counters and tables were spotless. The staff is excellent and anxious to please. It would be worth checking out after the necessary improvements are completed. I hope they work around the beautiful mosaic tile floor.

    1
    « Bad business »

    I will not ever stay there again when we were there someone was murdered about 2 hours before we got back to the room they used the back door so no one would know and never seen a cop when we went to see family later they told us about it and they told us we could have checked out at 8:30 that morning and got our money back but not that late in the afternoon when they hind it from us so how was we to know about it!!! Will not ever be going back there again!!!

    5
    « Get Away »

    My husband, best friend and myself checked in July 23, 2016 and stayed until the morning of July 29, 2016, we were originally had planned to leave on the morning of the 28th but enjoyed our stay so much we extended it for an extra day. The staff is amazing, very friendly and helpful! I read some of the reviews from a few of the others that were negative around the same time as we were there and was in shock at the negative remarks, we were treated very well, complimentary breakfast had good assortment of items to choice from, rooms clean, bed comfy and room had the essentials needed! Big shout out to Lisa, Bob and Octavia for making us feel welcomed! Will definitely be back!

    3
    « Pros and Cons »

    Pros: Comfy bed, clean sheets and pillows, AC that worked. The hotel was quiet. The bathroom fan worked. The gym was well equipped. We didn't use the pool, but it looked like a nice little outside pool. The room had a micro and fridge. These are all things I value highly. Cons: the breakfast was so bad that I pitched it, and I never pitch food. The room smelled like wet towels, and the bathroom had dirt and hairs in it. The switches for the bathroom are on the outside of the bathroom, as is the sink. This makes it hard not to wake everyone up if you go in the middle of the night. The hairdryer needs to be replaced in 318. It has cracks on the plug and barely works. The channel changer did not change channels unless you pressed in the channel, but the tv itself had a nice clear screen. If you get the breakfast or the coffee (I wouldn't), take it back to your room because they only have a few cafe tables with four chairs each at them. You can hardly fit two at them, let alone four. We used the front parking lot. The back lot, which we viewed from our window, was barren at night. We had to ask for more towel because we only had three towels for four people. I LOVE Best Western, but I will pick a different one next time.

  • 2
    « Best western Hotel Review »

    Upon arrival, staff was very courteous and very helpful. I really appreciated the agent. He went the extra mile to make sure everything was correct and ready. The room was a different story. Old, bathtub was dirty and dingy. A roach crawled over my toes. The bed was comfy but pillows were not. I sprayed the sheets down with disinfectant and refused to even try the breakfast. I will never stay at this hotel again!

    4
    « Nice place »

    I came to Biloxi for a quick trip to visit family at Keesler Airforce Base. Rooms were very clean, staff was super helpful and friendly. Beds were very comfy. I would definitely stay here agian. Location is convenient off Highway with plenty of places to eat. Only about 15 minutes to the beach and Casinos if that's what your there for. ;)

    5
    « Excellent service »

    This motel was clean and well kept. The staff was specially helpful. We arrived late at night before having dinner. The woman at the desk made a good recommendation for somewhere to eat and gave us excellent directions for getting there. The breakfast staff was also very helpful and helped us have a pleasant breakfast. We remembered that we had stayed there before on a recent trip through the area. The only comment that I would give is that it is a little difficult to reach off the highway.

    4
    « BW Biloxi »

    We went on a 2-week road trip to the Smokey Mountains and then came home via the Gulf Coast route. One of the nights we decided to stay in Biloxi and we researched the hotels near the casinos that were also in good parts of town and found this Best Western to be the best value. The room was comfortable and the breakfast was good. It was only about 7 or 8 minutes from the Palace Casino (non-smoking casino) and easy access to the freeway the next day when we hit the road.

    3
    « Ok hotel but musty smell »

    We had 3 rooms and all 3 had a musty smell that was strong. Staff was nice and gave us room freshener to spray. It was older but they have tried to do touch ups and some updates. Overall pretty clean if you can over come smell. Not with the $ that we paid, but if you get it on a not so busy time for less, it is an ok motel for a night.

    4
    « Very Nice Stay »

    Very nice stay overall. Staff was very polite and accomadating. The walls were thin, noise level from the next room was bad. And the parking lot was too close to the windows so you heard car doors slamming and people talking loud. Rooms were clean and the linens were fresh.

    5
    « Staff »

    Friendly and hard working staff especially Vib and Mr. San they have been so nice and kept things clean and orderly.. the breakfast in the morning is good and always stocked. They have been wonderful working with us while father has been in icu! High recommend this hotel.

    5
    « Lovely Hotel »

    We had such great time at the hotel it was beautifully clean the rooms were the best I've seen our room looked very updated and it was a great room very clean bathrooms. Our housekeeping maid Vib she was so nice we loved her hospitality. She would give us extra towels and other things if needed I would definitely recommend this hotel to anyone even with kids. The complimentary breakfast was amazing their breakfast was one of the best breakfasts I've had. The manger Sam was really nice and we enjoyed every minute of our trip. I would book this hotel again

    2
    « Not worth Price Paid, Very Poor Quality »

    Traveled with group and experience worst hotel stay ever. Bedding and floor was wet, so it left a terrible odor in all the rooms we had. My toilet did not flush so my room had a mixture of terrible smells all together. Internet did not work at all. The price we paid for this hotel was no where near worth the value or service received. I stay in hotels very often and this was by far the worst.

    5
    « Me and a friend stayed for a week just on vacation to be at the beach. »

    The house keepers were wonderful especially Miss Vib. The front desk attendants were very kind. I was not too pleased about the manager or supervisor....whomever he was but didn't spoil our time there because we really didn't have to deal with him in person. He just never smiled or said anything. Would just pass us in the hall with a straight face but his employees are wonderful people.

  • 5
    « Great stay »

    I stayed here for a week in June visiting family and had a very enjoyable time. The staff was great and the breakfast was always good and plentiful. The bed was very comfortable and had a Jucuzzi in the room. It is just off I-10 and convenient to casinos and excellent eating places in Biloxi. They give government rates to retired employees. I was never bothered by other guests or traffic noise.

    4
    « BW Our home away from home »

    My wife and II are both retired and now we are taking the opportunity to trave around the country. We have become Best Western travelers based on the convenience, property condition, location and overall satisfaction with the staff and management of the Best Western properties we have stay at over the past year and a half. The BW staff at Cypresss Creek in Biloxi, MS. continue to meet the high standards we have come to expect when we stay at a Best Western property.

    3
    « A bit musky »

    The overall stay was ok, however the bed sheets felt like they were damp. This is the third time we have stayed at this location and did not recall the rooms being as they were. However, I do like the location of the hotel and the staff is always great.

    5
    « Awesome place to stay »

    Rooms are great, they were very clean and spacious. We had a room with double beds and they were great. Sabrina Woods is very friendly and very knowledgable regarding the hotel and rewards program. This is definitely our hotel of choice.

    3
    « Great location... »

    We have stayed here several times and on the plus side, the hotel is only about a ten minute drive from the casinos and with easy access to I-10. Our room this time had a very small bathroom and was not as nice as previous stays, so all I can figure is we booked a different type of room last time, or the rooms on the 3rd floor are not as nice as floors 1-2. In any case, I would probably stay here again unless I had a comp room at one of the casinos. If you are picky about your bathroom, you might check with the front desk when booking your room to ensure you get a bigger one. The staff is friendly and the room itself was comfortable.

    3
    « Acceptable »

    Having stayed at other BW's I expected this one to be on par. It wasn't. Strong odor in room. Asked to be moved. Odor still there. Not sure if this BW was around during Katrina, but it smells like Katrina aftermath.

    5
    « Convenient and pleasant stay »

    Although I was in the Ocean Springs Miss. area for business, I was able to enjoy some of the tourist offerings as well. BW Cypress Creek was conveniently located and nice. The pool was great! Rooms clean, and staff was super!

    3
    « It was okay for the great price. »

    Close to the Walter Anderson Museum! The staff was very nice, the breakfast was the best part. We were pretty much the only ones there due to it being mid week and after a holiday. Pool was good; they even offer pool towels although it seemed as if some people from the other hotel was using it too. They left when we came in. Room was musty smelling due to the ac. Many are that have the same design. I used air freshener. There was a tiny bit of mold starting to grow behind the door in the bathroom. Over all a good deal for the money. We only stayed one night. I wouldn't want to stay more than just a stop over with kids.

    1
    « Terrible »

    First problem was that I arrived for check in and the two ladies at the desk did not greet me due to the fact that they were having their own personal conversation. When the were finished talking that's when I was greeted me. (3min) later. After check in we parked in the back due to having a truck and tailor we were informed that there was a back door we could use. Upon trying to get in the back door neither one of the keys worked so I had to carry everything all the way around to the front entrance and then up to the 4 floor. Upon entering the room everything looked ok but it is very out dated and is in need of some major renovations. I tried to call down to the front desk to ask a question but the phone in my room didn't work as well as the alarm clock was broken too but the bed was the worst of all it was like they dropped a wreaking ball on it, it was the worst bed I have ever slept in. For this to be listed as a plus hotel is ridiculous. As an Assistant Manager for Best western I travel and stay at a lot of BW Hotels in this is by far the worst one I have ever stayed at. I would not recommend this hotel to anyone unless they can properly train their staff and renovate the entire hotel to an up to day look and feel. All I need during any stay at any hotel is to be treated with respect and a clean and comfortable room. Unfortunately you will not get any of that at this location.

    5
    « Great stay for a family of 6! »

    Conveniently located for us as we journeyed from Missouri to Florida. Right off of I-10, but only a few miles from the beaches, Air base and businesses in Biloxi. Spacious, clean rooms - well built so noise was not heard from outside our room. The staff is very nice and the breakfast one of the best we've had at a hotel. A great value and a great stay.

  • 4
    « vacation for the kids »

    This was a very nice hotel , checkin was smooth, 1st room had wet carpet , was promptly moved to another room ,continental breakfast was good offering waffles, bacon, sausage, and numerous other items, kids Loved the pool it was very clean , the exercise room was small but it was nice and had updated equipment to use, there was a Dennys down the street if u want a late night snack. Staff was friendly and accomdating to guest

    5
    « Boiler Operator »

    My experience at this hotel was flawless. The room was very clean and comfortable. Special thanks to Scott who made my check in and check out experience very smooth. I'm looking forward to staying here again when I am in the area for business or pleasure.

    4
    « Vacation stay »

    Friendly employees but the room smelled a little. Would stay there again. The Continental breakfast was good. The pool was a plus along with the fitness center. The location is close to all of the major ways in the area and all of the attractions are just a short drive away.

    3
    « hair in tub not happy »

    my room ok guest room not good hair in bathtub told office hours before anything done only got appoligy no restotution not real happy as i had promised my guest a quality stay very dissapointing situation

    5
    « Anniversary Weekend »

    My husband and I stayed at this hotel again April 22nd-April 24th..We actually stayed in the same room from last year. Same friendly staff, clean room and hot breakfast...Reasonable price! We love this hotel.

    4
    « Very Good Hotel »

    Nice, Clean and mostly importantly quiet. Very nice room. Breakfast dining area with almost enough room for everyone. Conveinant to restaurants and Interstate. Fast Check-in and Check-out. Will stay again.

    1
    « Disappointed »

    The pictures on the Internet are fabulous, when arriving it's like this can't be......they only had 1 jacuzzi room....very outdated, it had an odor....had to spray the room with deodorizer. .....only 1 set of towels, it was two of us....had to ask for more....this suppose to be a "Plus" hotel...upon checking in was barely greeted....I expressed my dissatisfaction with a guy I assumed was management he just shrugged his shoulders no apology......will never stay there again.....

    4
    « Great stay »

    My husband and I needed to get away for the weekend to rest and reconnect! This was a wonderful stay. Although on our last night the person next to us was smoking (in a non-smoking hotel.....not their fault). The stay was quiet and relaxing. It is a small but quaint hotel out of the hustle and bustle of things. Breakfast was good. Facility was clean, but could use some attention to detail, but overall...I would stay there again!

    4
    « Good breakfast »

    BW Cypress Creek had everything we wanted except the pool was not open in February. The weather was perfect so a heated pool would have been great. The room was spacious, and the bed comfortable. They even allowed an early checkin. The room had a fridge and microwave. The wifi was good in the evening but spotty in the morning. The guest laundry was only one washer and one dryer so we had to wait. It was a quiet and easily accessible location but a bit of a drive if you're looking to spend time in Biloxi. We thought the breakfast was great and would definitely stay again.

    5
    « Great Stay »

    The room was large and comfortable. Very friendly and helpful staff. Breakfast had a very good selection of hot and cold foods. Easy to access from the interstate. Wifi worked very well. Would definitely stay here again.

  • 5
    « Great Service! »

    I have always felt the people who work in a make or break the experience and I really appreciate when staff members go out of their way to make me feel warm and welcome. I think Lisa Owen is absolutely one of those great staff members. She was very kind and sincere and made me feel at home. I highly recommend this hotel for the service! Thank you

    3
    « visiting AFB »

    I stayed here for one night, since I was visiting my son at AFB and it was near base. The hotel was clean nothing fancy. The area where the hotel wasnt the nicest area, there was a waffle house next to it.

    5
    « Great Stay »

    Away from the beaches and casinos, but affordable. Staff was very helpful. It's right off the interstate and fairly close to the beaches. We also ended up with half a gift card for $25 (current promotion.)

    5
    « satisfied return »

    On the coast for a conference and chose this motel because several yrs ago had stayed here when I brought my son to a golf tournament and had good memory of other stay. I was not disappointed. The room was clean, smelled fresh, and the a/c ran w/o excessive noise. Minor question why writing table and chairs crammed up against outside wall when they could have been usefully against wall with TV but then I did not need the table. TV could only be watched from bed but then I was not there to watch TV. The approach from hwy a little awkward but not a serious problem. The breakfast was nothing to brag about but was good and met my needs. End: very satisfying stay, would stay here again, and appreciate having a nice place to stay at a reasonable rate.

    3
    « clean »

    The property was clean but the decor was a little outdated. I thought the bed was fine but the comforter was scratchy. There were no kleenex in the room but when I contacted the front desk they were very helpful.

    5
    « Cypress Creek Biloxi »

    I purposlely stay at this hotel when I am in the Ocean Springs/ Biloxi area. The hotel staff is very friendly. They are readily availble to serve. The hotel is clean throughout. The breakfast area is clean, the cook is friendly, and the breakfast is delicious.

    2
    « Not Up to Standard for a Plus »

    Our room and bed were very comfortable - but that was it. This hotel is older, and needs updated. The internet did not work most of the week (only on our first and last day) but it did get fixed. The hot breakfast is poor; coffee is awful. We chose this property from prior reviews - but this does not equate to a Plus property. The staff did what they could. Free USA Today is provided.

    1
    « Definitely not a "Plus" »

    Have stayed at several Best Western Plus Hotels, but this one was by far well below that standard. It starts with a poor location. Upon check in they did not our room requested. The breakfast was awful, the coffee was even bad. The internet did not work most of the week. The room service did not provide clean cups/glasses four days in a row. Lastly, they tried to charge me a different rate for room for Friday and Saturday (which was not what our reservation agreement had). The only thing nice was a comfortable bed, but we will never stay at this hotel again.

    4
    « Nice, affordable Hotel not far from Casinos and beach »

    The hotel is not on the beach so it is affordable but its less than a 10 minute drive to get there. The have a nice café type area where a free hot breakfast is served. The staff is very friendly and professional and the room is nice and comfortable. Doesn't have a view but it is a very nice place to stay

    3
    « Average hotel »

    This hotel gets the job done. Clean and comfortable as one would expect. Would stay here again. Breakfast was okay, but was wanting to go to a restaurant after the third day of it. (2 nights here, a 3rd night at another BW).

  • 5
    « great stay »

    good clean motel close to casinos right off the road beds were almost like new.i will stay here again the next time. i slept to late for breakfast .butt the coffee was great. the staff were great. they took care of everything from check in to check out. my wife loved the place.she said the room was clean jest like she like to be.when we got back from the casino at 2 am there was a parking place waiting for me.

    5
    « Enjoying My Vacation »

    This Best Western offers great accommodations for a long stay or for a simple overnight stay. It has everything a person or a family would need to make their trip enjoyable. We found this Best Western easily by exiting off the freeway. There are numerous restaurants in the local area from fast food to sit down dinner types. I would recommend this hotel, we enjoyed or overnight stay.

    5
    « Good choice »

    Except for the musty smell in the room it is a great room. Best free breakfast ever and friendly staff. The appearance of the hotel inside and out was excellent. Sadly I don't have a reason to go to Biloxi again. If I did I would not stay at any other hotel.

    4
    « Great customer service »

    I stay at this hotel 2-3 x a year, the front desk staff is friendly and Vib in housekeeping is great. Rooms are clean and very comfortable. Convenient location can get to anywhere from here in no time.

    1
    « Need remodelling »

    Due to soggy all the time and non-working wi-fi, I won't stay this hotel again. Pillows were uncomfortable. This Best Western is the worst Best Western despite the kindness of staffs. Breakfast was well served.

    2
    « A disappointment »

    Whenever staying at a Best Western, we prefer Best Western "Plus" hotels. Prior to our stay at this hotel, we have never been disappointed by a Best Western "Plus". We are not sure how this particular hotel was classified as a "Plus" hotel. This hotel is an older hotel with a musty smell. The lobby had a very low ceiling. Although our room was clean, the fridge had a lot of ice build up and needed to be defrosted, there was a hole in my wash cloth, and the Kleenex box was empty. At breakfast, the dry cereals are stored in large dispensers where you turn the knob to dispense the cereal. The Raisin Bran was stale.

    4
    « Customer service. »

    Clara at the front desk was awesome providing great customer service. She was very pleasant and helpful during my stay there. Vib from housekeeping was great as well. Everytime she saw me she would ask if there was anything I needed. She was very kind. Best Western Cypress Creek has an awesome staff and if I were to come back to Biloxi I definitely would stay there again. The only thing the hotel needs to work on is better Wi-Fi reception. Internet connection was slow at times but other than that it was a great experience and I liked how the place was clean and quiet.

    4
    « Great location for the Cruising the Coast »

    We arrived a day early and the were able to accommodate us with our room. We found the hotel to be clean and the staff to be very friendly and helpful. We stayed 8 days at this hotel during the Cruising the Coast car show. Its location made it easy to get to all of the events but not be in the middle of the crowds and traffic. Its near the interstate but we never heard any traffic noise either. Not a far drive to good places to eat and shopping. I will say towards the last few days I know the maids were very busy and they had a problem with a dryer going down. We lacked for bath towels or some bathroom items but as soon as we asked they brought us anything we were missing. Maids need some training to clean a little better too. They did not pay attention to detail beyond making the bed and wiping the sink. Beds were medium comfort, not old and lumpy like some BW hotels however I like a softer mattress. We slept pretty good but as days were long we were pretty tired! (I just wish other guests did not let their doors slam early in the AM! -not the hotels fault) Wifi does have its spotty moments as others have stated but worked fairly decent. I think the problem was when everyone was trying to access it at the same time. Sabrina at the front desk was super helpful with local information and recommendations on places to eat, directions, etc. The parking lot was full but they made sure everyone could park including car trailers. The breakfast was typical hotel fare with waffles, eggs, cereal, etc. The sausage, biscuits and gravy were pretty good but the eggs, not so great and the orange juice was on the watery side some days. I wish they would add fresh bananas to the fruit selection and do better on the OJ. There is a Waffle House right across the street and other restaurants about 10 minutes drive. We plan to stay at this hotel again next year. Looking forward to returning for the next car show.

    4
    « Great location »

    The location of this hotel is very convenient being right off of the interstate. It is a very short drive to the shops in Ocean Springs and to the beach. The bed is comfortable and the breakfast is decent. There are several places to eat very close to the hotel. The only down sides were 1) some odor in the room 2) The Jacuzzi's jets were not very powerful and there was a soap scum ring as if it weren't clean. Otherwise, I would recommend it for price and location.

    5
    « Great location, Friendly Folks! »

    Had a great time here. We came down for the Car Cruise, thought we got pushed way out in the boonies, but it is close and convenient. Ocean Springs is just a couple of miles south, and Biloxi is right across the bay. We had the best time, and everyone was SO friendly and helpful. They had extra towels and bedding when we needed, and the directions and suggestions on restaurants was spot on! We WILL be back!

  • 5
    « great place for hot rodders »

    great location from the coast , good prices and excellent prices , very friendly people--4 floors but great for us elderly --it has an elevator . close to fuel and restaurants very close to I-10 easy exit at exit 50

    5
    « Cruisin the Coast Stay »

    We have stayed at this Best Westen for last several years during Cruisin the Coast. Great hotel and great staff. We like the location. Easy to get to casinos and can jump on internet with ease. Will probably stay here again next year for Cruisin the Coast.

    4
    « Overnight stay »

    Easy access from the interstate, very nice staff, clean rooms, Have stayed here before and will stay here agoin in the future if the need arises. Need to travel a bit for a placce to eat.Why do we need to write 200 charatcters to say something about anyplace we stay LOL

    3
    « OK »

    First impressions - Could smell musty smell in room. Good hot water. Poorly patched walls in bathroom. Good breakfast. Love the clean TV remote! Nice big TV. Easy on off from the interstate. Friendly and helpful staff.

    1
    « mold and mildew »

    don't stay here, while the front desk was willing to relocate us to another room, the first rooms just was not clean, hairs in tub and waterstains on counter indicating it had not been cleaned, they relocated us to a second room that had mold growing on ceiling and walls, smelled musky, water leak behind toilet and mold on bathroom walls - just a very horrible stay at this hotel this time - have stayed here before and had no complaints - used reward points for this night and regret that I wasted them at this location

    4
    « Good hotel close to Biloxi »

    Check in took a little while as there was only one clerk on duty. One woman was at the counter due to a reservation issue, people were in the lobby waiting on the air conditioning in their room to be fixed, a gentleman came up with card keys that would not open his room door and the only elevator was out of service. After I got to the desk check-in was quick. I had noticed on another review that someone said the hallways and room smelled like Febreeze. I also found this to be the case, it was a bit overwhelming. The room itself was nice. Clean, air worked well, curtains blocked out the light from outside great. I actually had one of the best night's sleep I've ever had in a hotel. I was on a weekend trip, stopping in Mobile and then staying here so I could visit the casinos in Biloxi. The casinos are about a 10 minute car ride away. I left very early in the morning so did not try the free breakfast. Overall a good experience and would try this hotel again when staying in the area.

    2
    « No way this is four stars »

    I do not understand how this hotel has anything remotely close to 4 stars. We arrived 3 minutes before check in and our room was not ready for almost another hour. The lobby was packed with other guests waiting on rooms. When I commented that I had never had to wait on a room before when I had a reservation she told me I was very lucky then. She went on to explain they only had one maid, and trust me it shows. The room was the biggest and could have been the nicest of our entire trip but this hotel falls short on everything that was in their control. The breakfast was slightly above what I would consider slop and the serving area was a unorganized mess. The hotel staff was rude and condescending. The hallways and stairs were a mess. A car was parked under the entrance our entire visit and the parking lot was by no means full. Our bathtub/shower looked like it hadn't been cleaned in weeks. Overall I'm discusted, certainly not worth the money or the four stars.

 

Getting to the hotel ...

All directions
·From: Interstate 10. If driving Westbound, Take Exit 50 and proceed north off of the exit. The BEST WESTERN PLUS Cypress Creek is on the left side of State Route 609. If driving Eastbound, Take Exit 50 and stay in left off ramp. Take left under I-10 and hotel will be on left ahead.
 

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