BEST WESTERN Hotel am Borsigturm,  Berlin

4.0/5  - based on 220 guest reviews.
Am Borsigturm 1, 13507, Berlin, Germany - See map
+49 30 43036000 +49 30 43036001

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Sauna
    Sauna
TripAdvisor Traveler Rating
based on 221 traveler reviews
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The BEST WESTERN Hotel am Borsigturm, as an architectural masterpiece, impresses through its exclusive furnishings and décor with noble ambience and guaranteed sound-proof windows and doors for a high quality sound sleep. Situated in a quiet area near Tegel Lake with easy access by U-Bahn (underground), S-Bahn (overhead railway), bus or Autobahn (motorway). These advantageous public transport connections enable you to reach the capital cultural highlights comfortably in the shortest time (15 minutes to Friedrichstrasse in the city centre). Additionally to the obligatory Four star fixtures there awaits you: our complimentary coffee bar with a selection of coffees, chocolates and tea specialties. the business area with computers, Internet, printer/copier etc. . city and mountain bikes are available - free of charge. our gourmet restaurant with a vast choice of over 250 wines from over 30 countries and many more highlights. The 10 air-conditioned conference rooms for up to 300 people are fully equipped with the most modern conference technical aids rooms. All rooms have a shower/toilet, hair-dryer, mini bar, pay TV, anti allergy beds, a room safe (laptop size), modern technical equipment, such as mobile ISDN telephone, modem connection and Wi-Fi. Leisure/Sport Across from the hotel you'll find the shopping centre "Hallen am Borsigturm" with lots of small boutiques, shops, multiplex cinema, a bowling alley and several cafes. Fitness studio (in the shopping centre) can be used for a small fee. The Tegel forest tempts you to go jogging, power-walking or cycling. The boats landing stage on Tegel Lake can be reached in a few minutes on foot. Situated Tegel Airport: Four kilometers Messegelände (exhibition centre): Four kilometers City centre (Friedrichstrasse) only 15 min away with the U-Bahn (subway) Enjoy your stay.  

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Room 1

Guest reviews


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based on 221 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
76
Verygood
 
113
Medium
 
27
Poor
 
4
Horrible
 
1
Business Business 108
Couples Couples 56
Family Family 15
Friends getaway Friends getaway 12
Solo travel Solo travel 29
Cleanliness
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Value
BEST WESTERN Hotel am Borsigturm,Berlin
  • 2
    « Hotel advertises a gourmet restaurant, but it is TERRIBLE and has NO SERVICE »

    Room was fine. Location was fine. Needed hotel near airport that also had a decent restaurant. This advertised one of the best restaurants in town. Unfortunately it is NOT. They even told me I needed to reserve a table in advance just to get in, because it would be so crowded. I reserved 7:30. When I came into the small restaurant sporting only a few tables, it was less than half full. There were maybe only three or four parties in the whole restaurant. First, the waiter told me that four or five items on the already very small menu were unavailable. How this could be at 7:30pm when the restaurant was only half full is a great mystery to me. It speaks of horrible planning by the owner, or simple false advertising. After placing my order within 3 minutes for the simplest entree on the menu (breaded chicken with salad), I proceeded to wait 45 minutes... NOTHING came. I stood up went over to the waiter and asked him what was the status of my order. He said it was coming right out. I waited another five minutes, nothing came, nothing was coming. I went over and asked to speak to the manager. There was no manager. The waiter ignored me, did not even apologize, and puttered about like a complete jerk. I then went to the front desk of the hotel and asked to speak to the manager, and of course there was no manager on duty. I told the clerk I wanted to speak to the manager, and she said he would get back to me tomorrow. I explained that there should ALWAYS be a manager on duty, and that I would be back home in the USA tomorrow. The level of indifference, arrogance, and disregard for the customer was truly astounding. At that point, I went back to my room, put on my coat to go out, and stopped back at the restaurant one more time asking to speak to the chef. The same arrogant, incompetent waiter told me to wait outside in reception, at which point I told him no thank you, and that I wanted to speak to the chef. The restaurant has an open kitchen and I could see two cooks there, but I didn't know which one was the chef. The waiter continued in his arrogant dismissive manner, and I insisted upon speaking with the chef. Eventually, he told me that he was the chef, which he obviously was NOT. He was simply the incompetent, arrogant, and ill-mannered waiter. At that point, I left, went across the street to McDonalds, and had a very tasty set of chicken wings. Do NOT waste your time or money on this place. It is a joke.

    4
    « Comfortable and excellent staff but poor parking »

    The rooms are lovely, comfortable and not cramped. The staff have been excellent, I had an issue with the telephone and couldn't make a phone call which they fixed within minutes. The big downside is parking. The parking is free so I hired a car at the airport but there are hardly any spaces!

    4
    « A very good hotel, conveniently located »

    Highly recommended hotel in Berlin, close to U-bahn which goes directly into the centre. Rooms spacious and well kept, clean and comfortable. Wi-fi worked very well and breakfast was good, although perhaps the room is a bit too small for this size of hotel.

    4
    « Nice centrally located hotel »

    The only reason I didn't give this hotel was because of the parking. The only hotel parking is on the die of the driveway and if you're not one of the first seven or eight to grab a spot, finding parking on the street around it is impossible mid day. Otherwise everything else about the hotel is five star. The place is exceptionally clean, the staff courteous and very helpful and the rooms fairly roomy in size. We left before the breakfast opened, but we did have dinner in the hotel restaurant. The service was excellent and the meal outstanding. The restaurant is small, but with the bar right next door it allows for overflow if needed. The house special was what all three of us had for dinner and we'd each order it again without hesitation. The hotel is a nice place to stay if you're leaving out of Tegel airport, it's only about ten minutes by car to get to the airport.

    4
    « Nice hotel, good breakfast »

    I always wanted to see Check Point Charlie, so I used my Air Miles at this hotel , it is one of the better Best Westerns. The staff was nice , the breakfast had a good selection, the hotel was also close to the subway, it was good for my needs.

    4
    « Always Good »

    I have stayed here many times. The rooms are functional and spotless. If you can get one of the larger rooms at the end of each floor then you get much more room. Restaurant is pretty good with daily set menu or Al a Carte. Pizzas are thin and crispy. Service is not the faster in the world. The thing that always impresses me is the friendliness of the staff. Try the free bikes and take a ride along the lake.

    4
    « What we were looking for »

    Like some previous reviewers, we needed a room before an early morning flight out of Tegel. The staff were very professional and helpful; the main room and bathroom, while maybe a bit dated in appearance, were immaculately clean; and the wifi worked really well. Basically, this hotel delivered what we were looking for! We also enjoyed the location in a nice, residential neighborhood. There were a number of restaurants within easy walking distance. Finally, the desk staff were able to get a cab to Tegel for us at about 04:15 -- in fact, the cab arrived within 3 minutes of their call, and we were dropped off at the gate within 10 minutes. In summary, if we ever have another early flight out of Tegel, we would stay here again. Well done, Best Western Hotel am Borsigturm.

    4
    « Prrfect »

    Spotless, reasonable sized room, great shower and pleasant staff plus 24 hour coffee in the lobby; perfect for an early flight. The fastest internet I've seen; over 50MB/s!!!! Nice restaurant near: Don Giuseppe. It was like taking a side trip to Italy. Great hotel for Tegel though it's on the other side, therefore about 5 km (10 min). No problem if you have a rental car otherwise you need a taxi.

    3
    « Modest but very clean »

    The hotel was very clean, room was smallish, bathroom was nice though, nice shower stall. Interestingly, the soap came in a big dispenser, no wasting small, individual bars. The biggest problem I had with this hotel was lack of the airport shuttle, one would expect it from the place which calls itself airport hotel. No comments on breakfast, my plane was early and was not able to try it. Overall, proper, clean place with no frills.

    5
    « Best place to stay near Tegel Airport »

    Very nice hotel with friendly and helpful staff. Breakfast is very good. Rooms are modern and air conditioned. Restaurant and bar are also good with excellent service. Across from a major shopping mall restored from an old locomotive factory. Easy walk to Alt Tegel with many cafes and restaurants. The U6 subway line stops a few steps from the hotel. l

  • 5
    « Central business hotel in a key spot with excellent amenities!! »

    In a very cool district (Alt Tegel) 15 minutes from Tegel Airport, the location is super - next to everything you need in a small walking distance (fusion restaurants,shopping malls etc. ) a business minimal architecture hotel made of glass,perfectly clean with smell good fluffy beddings, super sunny or cloudy view (6th floor room), wonderful breakfast , kind personnel, great value for money hotel indeed.What else for a fast business trip?

    5
    « Great value hotel »

    Hotel is very convenient to metro as well as shopping (right across the street). Several restaurants are within walking distance. I've stayed at this hotel for dozens of times over the years, and it has always provided excellent service and value.

    4
    « Mr. »

    Pleasant hotel and very friendly staff. Good bar and breakfast is decent. Small room but comfortable. Location is perfect next to a mall and not to far from airport about 5 minutes away. Would stay here again.

    2
    « Old and weird »

    The hotel needs some renewal, everything seems to be really old and used. Probably the location is an advantage, its close to the metro station and the airport as well. The shape of the building is intersting, the walls in rooms are curved a little.

    3
    « Pretty good overnight airport hotel »

    Fairly easy to find from the airport, modern comfortable building. Room was very nice, breakfast really good, Wi-Fi worked OK, everything in the room worked as it should clean and well kept. Staff friendly and helpful. 2 negatives - restaurant was not open on Sunday evening and very limited parking. Would probably stay again for the same purpose.

    4
    « Valuable Choice in Berlin »

    Easy to reach, only 10 minutes by taxi from Tigel airport Around 30 minutes by underground from hotel to city centre. Rooms are clean and easy, sufficient space and comfortable stay. Free Wifi in lobby and room. Breakfast buffet with typical German dishes + Western continental choices.

    4
    « Good choice at Berlin »

    Friendly reception. Although the hotel is years old, the facilities and the rooms like new and clean. Parking space in front of the hotel door rather sparingly (approx. a dozen cars), + a couple of spaces for the disabled. Additional space for 1600 spaces at P-house (approx. 100 m). Opposite, across the street lies a shopping mall. Comfort room was spacious and relatively quiet. A good breakfast. Very recommended place to stay.

    3
    « Better than before »

    This hotel is perfect for our company, close to our facility with the best breakfast I've ever seen. The rooms are noisy though. Although the end rooms are better, all the doors slam so you wake up several times a night when the neighboring rooms show up.

    5
    « Very comfortable »

    I was very pleased with this hotel. I needed a hotel close to the airport but I also liked the fact that it is also very close to the U6 line allowing me to make a couple of quick trips into the center of the city. The room was very comfortable and they serve a great breakfast. It is also located next to a shopping mall with a movie theater and restaurants. Very convenient when you don't have a lot of time or are on a quick trip. The hotel is modern, reasonably priced and the staff is very friendly.

    2
    « Best Western Am Borsigturm »

    Do NOT stay here if you actually need to get sleep. Far too noisy for anyone traveling on business. Although the breakfast is excellent, the staff at the front desk do not seem to care if people are comfortable or not. Wake up calls never show up and neither do taxis even if they are pre-ordered.

  • 5
    « Great for airport »

    The customer service was great, we had troubles during my reservation but the staff was very professional and helpful. The rooms are also very clean and nice. I had an early flight at 5 am and wanted to get a coffee around 2am when I was leaving. They were waxing the floor but went out of their way to give me a walkway to get some coffee while also not ruining their waxing. There is a mall across the street and they will also call a taxi for you that comes within 5 minutes.

    4
    « Nice Hotel »

    Perfect for the airport, very close to the shopping centre with many restaurants. The hotel is a nice and clean and the location is good, breakfast offered everything you need. would defy lately use the hotel again.

    4
    « Perfect for the airport »

    Perfect for the airport. We had quiet early flights and just wanted to keep the way to the airport short as possible. The hotel is a nice and clean, ther rooms are standard and the location is good. Breakfast offered everything you need.

    5
    « Good situation »

    Hotel is close to big shopping centre and underground. Fast connection from airport on bus 128 and exchange in Kurt-Schumacher-Platz to metro U 6. Breakfast is good, besides you can order many food from the list on the table. I like pancakes with mable syrup.

    4
    « GOOD HOTEL RELATIVELY CLOSE TO THE AIRPORT »

    Nice room, nice staff. Very good breakfast. There's a nice restaurant with terrace, were you can spend some time in the evening, without going into the crowded city. Anyhow, it's close to the underground station (U6 line). Only thing is disturbing - WIFI speed and quality of connection which is not constant (depending on the location inside the hotel).

    4
    « Comfy place with good rooms »

    Got here with car on a travel trough Germany. Parking in the street or in front of hotel (only 10 spots). Nice and welcoming hotel staff. Rooms was nice and clean. Close to U-bahn, which gives you a 12 min ride staight to centrum of town, easy and cheap. There is also a mall just over the street which supplys you with food and supermarkets. + Good rooms + Quick check in and outs + Good included breakfast + Little out of town, but still close (thanks to u-bahn - Would be nice to have some more parking spots, but not an easy task. Will recommend.

    5
    « great accommodation near airport »

    My stay at Best Western am Borsigturm, Berlin, Germany was very good. The hotel was clean, beds were comfortable and staff was very helpful. Breakfast was good and nicely presented. I would choose Best Western again. We were near the airport for an early morning flight.

    5
    « One Night in Berlin »

    The hotel was convenient to the airport for our early morning departure. The staff was attentive and helpful. The room was comfortable and well appointed. I recommend the hotel for Berlin airport travelers.

    4
    « Good hotel for business stay »

    This is a good hotel for a business stay because it is located at the edge of town. Metro station is close. Also the tunersee (lake) is within walking distance. Unfortunately there is no on-site fitness but there is a fitness center in the shopping mall. In the same shopping mall there are several restaurants. The restaurant in the hotel is also good.

 

Getting to the hotel ...

All directions
· From: Hamburg. Take motorway A111, exit Holzhauser Strasse, turn right at the traffic light, turn right again into Berliner Strasse, turn left at the patrol station, left again and you will be at the BEST WESTERN Hotel am Borsigturm. · From: the city. Take motorway A100 direction of airport Tegel, motorway A111 direction to Hamburg, exit Holzhauser Strasse, turn right, at the traffic light turn right again into Berlin Strasse, turn left at the patrol station, left again and you are at the BEST WESTERN Hotel am Borsigturm. · From: Hannover and Nürnberg. Go direction of Berlin Center, motorway direction to Charlottenburg, then direction to Tegel and Hamburg, exit Holzhauser Strasse, turn rig...

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