BEST WESTERN Hotel Piemontese,  Bergamo

4.0/5  - based on 495 guest reviews.
Piazza G. Marconi 11, 24122, Bergamo, Italy - See map
+39 035242629 +39 0350662054

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Dates

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Cocktail lounge
    Cocktail lounge
  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 495 traveler reviews
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The BEST WESTERN Hotel Piemontese is in a strategic position. It is located near the Motorway Exit between the railway station and the beginning of Papa Giovanni XXII Street, the beginning of the lower Bergamo. The hotel is in front of the bus stop to and from the Bergamo Airport, Orio al Serio, just 20 meters away. In the real center of the city, the position is easy to reach the shopping area and have a short walk. It also allows easy access to the old medieval part of the city, Bergamo Alta. Our hotel has facilities which include: a free Wi-Fi Internet connection, a bar, box parking which has 24-hour surveillance, a small meeting room and a comfortable breakfast room. Where not included in the rate, breakfast can be purchased at the hotel, at 3 EUR per person, per day. City fee excluded (3. 5 EUR per night, per adult over 12 years old) and 10% VAT included. Enjoy your stay.

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Room 1

Guest reviews


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based on 495 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
144
Verygood
 
238
Medium
 
90
Poor
 
18
Horrible
 
5
Business Business 91
Couples Couples 196
Family Family 87
Friends getaway Friends getaway 50
Solo travel Solo travel 33
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Piemontese,Bergamo
  • 5
    « Incredible location »

    I chose this hotel initially due to its proximity to the train station but it is also on the main street for restaurants and we were able to choose a different place to eat each night. The room was large compared to places I have stayed in France, England, and Germany. Front desk staff all spoke excellent English and were always helpful. We purchased the optional breakfast which was convenient and inexpensive. My only complaint was that the coffee at breakfast was undrinkable. There was a good selection of teas however so I made due with that and the McDonald's across the street has good coffee available at an early hour.

    4
    « Nice location and helpful staff. »

    This is a nicely located Hotel in front of the main station in Bergamo. The rooms were clean and the staff very nice. The Hotel is located beside a restaurant which is cheap and has delicious food. No complaints other than the hoards of North African gangs hanging out near it begging and eyeing you up.

    5
    « Extremely clean, nice hotel, near Bergamo train station »

    Situated at a step foot from the Bergamo Station, The hotel has newly refurbished rooms, extremely clean bathroom/towels,etc and a rich breakfast reasonably priced. It is more convenient to chose rooms with included breakfast, than to have your breakfast at the bar next door, especially if you like to eat well in the morning, not just a croissant! The staff is very helpful and late check in as available.and another great thing: parking available!!

    3
    « Room not great but not terrible »

    It's not the most modern of hotels. It looks like there was some attempt to modernise it since all the functions are there such as flat tv and spotlights. We stayed in room 205 which is fairly close to the lifts, unfortunately the doors are not sound proof so I got waken up by the early morning guests using the lift. What is good with this hotel it's close to the train station. It's approximately 10-15 min walk from the city centre and little bit more to the furniculare that access the old town. Don't think we wish to come and stay here.

    4
    « Clean, nice staff »

    A nice place to stay - close to the railway station and buses. Nice restaurants nearby, and some few minutes walk for the train to the old town. Nice staff, clean rooms, well functioning ac and wifi. Breakfast at the hotel.

    5
    « Good Location, Good Hotel »

    Friendly Staff, Clean well sized modern rooms, close to train & bus stations walking distance to most places. Many nearby restaurants, bars. Would return here without a doubt. Perfect if you want to explore the areas surrounding Bergamo using public transport

    5
    « Great great great »

    Stayed here for 6 nights it was a real pleasure the staff were very friendly the room was immaculate decent size plenty of fresh towels and toileteries, the location right opposite the station couldn't be better,plenty of nearby restaurants including a McDonald's 2 mins walk away all the shops and ice cream parlours all within walking distance as it the cita Alta via the lift would definitely stay here again only downside could be a bit noisy on a night due to traffic but you can't fault a hotel for that

    5
    « Best choice in an unbeatable location!! »

    The location is ideal, just opposite the Bergamo train station and the main bus station.The bus stop for the airport is just opposite, beside the Mcdonalts.Also just crossing the street there are bus stops for buses ( A1) to the center and old town.The nice VOX restaurant is 200 m on the left.A caffe just attached to the hotel. The stuff are really kind, smiling and helpful! Wifi is very strong. Our room on 4rth floor was facing the street and station and the view was very nice, no problem with noise.The bed was the most comfortable ever, there was a mini fridge, and coffee tea making facilities.The room was cosy and spotlessly clean, although not big, the bathroom was very nice and shining! Indeed a 4* hotel !! And cheaper than other similar hotels......Strongly recommended!!

    5
    « Newly refurbished, friendly staff, convenient location »

    I booked this hotel on the day after finding my booked hotel was miles away from Bergamo. The hotel staff were very friendly and accommodating from the moment I walked through the door. My room was newly refurbished and was very nice. Breakfast was very good too and overall it was a good value hotel in a very convenient location, just opposite the railway station.

    4
    « Good relaxing stay near to train station »

    i stayed there for almost 16 nights. Stay was quite comfortable. Although there were some issues with shower which they were able to get fixed in 2 days. Pros: Just opposite to train station. near to market place and good restaurants near by Cons: Except staff at reception other people were not able to speak in English so bit difficult at breakfast or other things. They don't run any loyalty service for guest staying longer.

  • 5
    « Excellent Central location »

    The Hotel is 2 minutes walking distance to the train station and very close to excellent shopping area. Management was very receptive to helping me when I needed it. Pleasant front desk staff. Very good breakfast. I loved the room color which was orange in theme. Clean and nice.I would definitely come back to stay here when needed.

    5
    « bergamo bliss »

    great location, the bus & train station on your door step and on time often. the hotel is great and the staff are friendly. no complaints at all i would go again pronto. you cant go wrong here at all, brill.

    5
    « Comfy hotel near by the centre »

    Really comfotable hotel, silent, near by the city centre. Clean and chic, with huge bathrooms, comfortable double beds. Nice breakfast included - all you can choose. Parking also in the price. Kind receptionists. Just perfect.

    5
    « Nice hotel next to the train station. »

    We were here one night and found the room perfect. Comfortable beds, great bathrooms and very clean. Found it ironic that we stayed in a Best Western in Italy but.... After walking all day we decided to dine in the hotel restaurant which we found quite nice. Wait staff was very instructive as to the wines and dishes of the area. Great location for a walk to Citta Alta. Do not miss this area. Up the funicular to the town and walk everywhere.

    3
    « Poor customer service!! »

    The hotel location is great just in front of the train station so you don't need to take a taxi. The rooms are simple but with a good size and clean But the people in the front desk needs more experience with international tourism In Italy a train strike was going on and they didn't knows anything , no orientation , any help for others alternatives. No empathy at all! We just check out and had a really hard time looking for alternatives to go to Milan airport ..they didn't do anything to help. The young girl in the front desk very rough The breakfast needs improvement is average.

    4
    « Two night stay »

    Most reviews of this hotel refer to its great location in relation to the railway station and the airport bus, I agree fully with those reviews Reception staff were very helpful, there was a good selection for the buffet breakfast and the room rate was reasonable. Our bedroom, on the top floor, had a great view of the mountains. The bedroom had a very modern design and colour scheme. The only downside of the hotel was that each day a different Wi-Fi password was issued. We were told this was for security reasons, yet it is not something we have experienced in any other hotel. We ate one night in the restaurant attached to the hotel and on the other night at La Bruschetta, both restaurants were very good and would merit a visit. If staying in Bergamo for at least 24 hours and travelling to the airport I would recommend the 24 Hour Ticket which can be purchased at the bus station for €5. The bus station is close to the hotel. The ticket provides 24 hour travel within the Bergamo urban area, including two funicular routes, and one journey to the airport.

    4
    « Ideal location »

    We stayed at this hotel for two nights and found its location perfect for the train station to Milan or Monza without the hassle of the Milan bustle. Whilst only 3 star its of a very high standard with all facilities including underground parking. Bergamo was a very interesting city on three levels including the old city with great restaurants and a great atmosphere!! Well worth a visit!!

    4
    « Pleasing! »

    Great location just across from the train station and a short walk into town. Very clean. Left luggage area facility. Reasonable restaurants and a bar close by! Staff speak some English. All in all, ok for a short stay in Bergamo. Breakfast is available although we did not use this service.

    5
    « Close to everything »

    Hotel Piemontese has newly renovated bathroom and bedrooms. Tea bags and a kettle were supplied, which we appreciated. The staff were very helpful particularly Monica. The breakfast buffet was very nice. It was in a very handy location for the train and bus, city shops and access to the Alta Citta. If driving you need to know that this hotel is on a corner with no parking in front so you need to turn into Via Paglia Giorgio e Guido before the hotel then into Via Ermete Novelli to gain parking access and to drop off suitcases. To park in the underground car park garage though, there was a very steep cobblestone driveway to walk up with your heavy suitcase as this garage is not connected to the hotel, therefore no attached lift. A nice hotel to stay in.

    4
    « Near train station and airportbus »

    Typical 4 star hotel, very updated and modern. The staff are friendly, but could loosen up a bit, the atmosphere at the counter was very strict. Nice breakfast, with buffet. Only one staff member and therefor the tables were full of dishes and breadcrumbs. A good place to stay, close to city center, and train station. the airport bus is 50m away. Must see in Bergamo is Citta alta, :)

  • 3
    « Wifi is awful! »

    This is a lovely hotel very close to the train station and great for a one night stay before flying out of Bergamo airport. The room is good size, clean, has good AC and is quite comfortable. The staff is very helpful and I was ready to give it a 5 star rating. Until I settled into my room and tried to use the wifi! They do have wifi. That is how I'm writing this review - but it is pretty bad. I'm unable to stream videos or even check Facebook because pages won't load. One of the biggest things I look for when reserving a hotel is if they have wifi. I feel really frustrated and misled by the claim of wifi in this hotel! If you are not in need of wifi, this is a very nice hotel with good prices. If you are dependent on wifi, keep looking!

    4
    « Great location. »

    Some hotels have impressive reception rooms and public areas, but then you can be disappointed when you see your guest room. That is not the case here. The reception area is small and friendly, check in was easy, our room was on the fifth floor, not far from the lift. It was a good size and had twin beds, everything was modern and clean. The bathroom was also modern, spacious and very clean. The bed linen was good quality and we had plenty of towels. We had tea and coffee making facilities and a small fridge. The air con was a necessity on a very muggy day and evening. We loved the view from the window, of the piazza in front of the railway station and bus station, which was surprisingly nice. As for convenience, you couldn't beat it. A bus outside takes you up to the Cite Alta, (old town) stopping at the funiculare on the way. The airport bus runs from the bus station outside and of course, the train station is also outside! We hope to visit beautiful Bergamo again and would definitely stay in this hotel.

    4
    « Clsoe to station »

    A comfortable hotel with very helpful staff and a baggage storage facility, which is very useful if travelling by train. The bus for the old city leaves opposite and the airport bus is close, Rooms clean. Breakfast buffet adequate.

    5
    « Ideal Location »

    My sister and I stayed here one night after our UK flight as a jumping off point for our rail journey on the Bernina Express from Tirano the following day. We wanted a location close to the train station for hassle-free arrival and departure the next morning. The hotel is ideally situated a very short walk from the airport shuttle stop, and equally convenient for the train. Reception staff were immaculate and friendly, spoke English, and made us feel welcome. Our room was clean, quiet and well appointed, and there was a good choice of items on the breakfast buffet.

    4
    « Clean, perfect location. »

    This hotel deserves all the good reviews on TripAdvisor. Couldn't fault it for cleanliness and location. Even though our room was sharing a wall with the lift we couldn't hear a sound. The soundproofing is remarkably good. Our room had a fridge and tea/ coffee making facilities which was great for cutting costs as we stayed for 7 nights. The restaurant attached is really good. We ate there on 3 nights.The reception has a small seating area and a breakfast room which we didn't use. The location was perfect for the buses and trains. The room was quite small but from our experience, that's fairly normal in Italy. Really lovely bathroom. The staff were friendly and spoke perfect English. Bergamo is so beautiful - we'll definitely be back for another visit in the future and will return to this hotel.

    4
    « Reasonable and clean »

    The hotel was nice, clean and perfect when we stayed with our two daughters (aged 3 and 11 months). The reception spoke perfect English and they accommodated our room with a pull away bed and crib for our kids.

    4
    « Very Nice Hotel »

    Very Clean, delicious breakfast, free wifi , Elevator, Parking ( Extra Money) location is wonderful , near from station , and market , friendly staff, speaking English well, Hotel provide maps for tourists

    4
    « Located perfect »

    Located perfect. Everything is close by. Central station is towards the hotel, airport not far (15 minutes by bus), city center and Citta Alta can be reached after a short walk. Staff was helpful and uncomplicated. Rooms kept simple but nice.

    4
    « Friendly staff and good location »

    Perfect location near the train and bus station. 5 minutes from the citta alta with the bicycle. 15 minutes by foot. Breakfast buffet is ok. Very clean rooms and possibility to park your bike. Free wifi.

    4
    « Good hotel for business »

    Located just few steps from central train and bus station. Shuttle bus to airport stops next to door. Air conditioning and soundproof windows. Good restaurant with delicious food and great service downstairs. Just one dissapointing thing-you should every day get a new iternet password at the reception. As a four star hotel should have more items on breakfast table. Lack of fresh vegetable.

  • 4
    « I fully recommend this hotel »

    Very good service, helpful personnel. Good location, close to the bus and train stations and within walking distance from Bergamo Alta. Nice and quiet room, with kettle and tea/coffee available. Satisfactory breakfast.

    4
    « Perfect location and great service »

    Hotel is in a perfect location next to main railway and bus stations, airport bus stops close by. Very helpful and friendly staff, for €3 the buffet breakfast is a gift! My double room was very bright and clean. Overall very good value I would stay here again.

    4
    « Really Good Hotel- very well situated! »

    Good hotel the type Best Western can offer. Clean tidy rooms and comfy beds with flat screens and a clean modern bathroom facilities. Very centrally located and everything is at walking distance. The train station is just across the road and the bus terminus for the airport as well. Fantastic if you like moving around using transport to visit citta alta, , san vigilio and anywhere eels in Italy really. Only 45 minutes away by train to MIlan at a very low cost. Recommended

    5
    « Excellent place to stay in Bergamo »

    We had 2 nights in this hotel and chose it on the basis of previously good reviews and its excellent location close to the railway and bus station. Location really could not have been better as the airport bus (number 1) had a stop right outside railway station which was a 2 minute walk from the hotel. Catching the bus back to the airport was opposite and again an easy 2 minute walk. However due to good soundproofing we never heard any traffic noise. Although quite a busy junction in Bergamo Bassa it did not feel noisy and busy. Very convenient for walking into town and catching the bus or funicular to the old town. Very comfortable rooms, beds and lovely fresh linen and towels. Absolutely spotlessly clean and very good breakfasts for just 3 euros. There is also a small but nice restaurant/bar next door which can be accessed from the hotel. We just had a drink of wine but the food and cakes looked very good. Overall no hesitation in recommending this small hotel for a perfect short stay in Bergamo or use as a less expensive alternative to staying in Milan as the train service is quick(50mins) and cheap tickets available at the station. Will definitely return as really like Bergamo and Milan.

    4
    « Good value for money »

    I booked my room via booking.com and asked for an early check in. When we arrived at the hotel the room wasn't ready and we had to wait about an hour for the room to be ready. One hour later we checked in, the room was ready but very dusty, there was a lot of dust on the floor and in the wardrobe. On the plus side, the hotel is across the street from the train and bus station, there's also an info tourist point close by and the room price was quite good. The staff was friendly and helpful, can't complain about them.

    3
    « Basic hotel, but good value »

    Basic hotel with few features and a relatively basic feel. Clean, tidy and staff were polite and respectful, nothing to complain about at all. Only stayed as a transit between the airport and travelling further afield so I can't comment on the location but for a nights sleep in a comfortable but basic hotel, it was good value.

    4
    « Excellent location & a good hotel »

    The hotel was very good and in an ideal location. I stayed at this hotel for 2 nights between 30 November and 2nd December. Hotel staff were friendly, helpful and professional. Buses to the Citta Alta are frequent and the train station is a 2 minute walk away. Milan is less than 1 hour by train (and only 5.50 Euro each way). Buses to Bergamo Orio al Serio Airport are frequent and inexpensive and only take around 15 minutes. Hotel and my room was fine and overall I enjoyed my stay. If I return to Bergamo I would definitely consider staying here again.

    5
    « Very nice, close and perfect atmosphere »

    During the EXPO 2015 it was bery dificult to find any nice hotel in good price. This was perfect! Very nice personel, clear hotel, close to station and airport. Very good breakfest! Delicious cofee and meals in restaurant belong to hotel. And Bergamo is so beautyful : ) I realy like this place

    4
    « A good hotel »

    The hotel was good. The staff was friendly and willing to help in any need to be informed about the city. The room was clean but relatively small without a good view. Room decor rather heavy. The materials for the bathroom was not enough. Breakfast was good and sufficient and well served. The hotel's location is in a relatively not so good area.

    4
    « Hotel in Città bassa (lower city) »

    We stayed here for one night after exploring Lake Garda and Lake Iseo as we had an early flight back to the UK the following morning. It's centrally located opposite the train and bus stations in Bergamo. We walked to the bottom of Citta Alta in about 10 minutes (to the tram taking you up). The hotel was clean and fresh with several places to eat and drink close by (also a supermarket about 2 minutes walk from the hotel). I'm unable to comment on the breakfast as we'd left for the airport before it was served.

  • 5
    « Great location and very friendly reception staff »

    The Piemontese is right by the main Bergamo train station and with a bus stop for the airport just across the street and another for the old town you couldn't want for a better position. We arrived with 2 bikes in boxes and they lent us the porter's trolley to carry them from the train station. Very warm welcome at reception - couldn't do enough for us. We were given a space behind the bar to assemble the bikes and they kept the boxes safe for our return trip. We had asked for a quiet room at the back and were not disappointed. The room was very comfortable. On request they brought us coffee/tea making facilities. The wi-fi was strong and BBC world news available on the TV. Very good breakfast in the morning. Good value restaurant attached to the hotel where we ate a really good lunch.

    3
    « Excellent room »

    This hotel has excellent location at the main street and right at the train station. Staff very friendly and helpful. Room was actually best of our three four star hotels that we stayed at during our Italian tour. Good size room with nice beds and blankets. Bathroom with large shower compartment. Only minus was once again lousy breakfast. We would have given four for this one but breakfast dropped that to three.

    5
    « Near Milan »

    The room was marvellous for this price Our family who showed up to take us with their car was received warmly . They Could eat their own food!!! The service was very nice Breakfast was very complete!!! Personeel so nice they will tell you everything you like to know!!!

 

Getting to the hotel ...

All directions
·From: Milan. Take A51 to Exit A4/¿E64 in the direction of Venice. Take the exit for Bergamo in the direction of Raccordo Autostradale to the BEST WESTERN Hotel Piemontese.