BEST WESTERN Parkhotel Krone,  Bensheim

3.5/5  - based on 125 guest reviews.
Darmstaedter Strasse 168, 64625, Bensheim, Germany - See map
+49 6251989910 +49 625178450

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Airline Desk
    Airline Desk
  • Cocktail lounge
    Cocktail lounge
  • Free airport shuttle
    Free airport shuttle
  • Restaurant
    Restaurant
  • Sauna
    Sauna
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 125 traveler reviews
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Welcome to the Best Western® Parkhotel Krone in Bensheim-Auerbach. The Best Western® Parkhotel Krone provides you with everything you are looking for after a hard day's work. It is conveniently located with easy access to the main traffic routes between Frankfurt/Main and Heidelberg. Our Wellness area offers a sauna, steam bath, wellness- and experience shower, fitness equipment and a large flat screen television. changing rooms and lockers are available free of charge. You are welcome to use our solarium for a small fee. Our modern furnished conference area on the ground floor provides you with meeting facilities for up to 250 people. The different conference halls I, II and III can also be booked separately. On the first floor we offer you two further meeting rooms Prince and Diamond. All our meeting rooms have natural lighting and are equipped with wireless internet. Our restaurant Kronprinz and our Brasserie Prince spoil you with fresh and regional cuisine, refined with international influences. During the summer you can enjoy our terrace with a view over the Kronepark. We are looking forward to welcoming you. Breakfast is not included in the room rates and will be served at the rate of Euro 14. 00 per person. Please let us know if you wish to have breakfast in the morning.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 125 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
24
Verygood
 
49
Medium
 
33
Poor
 
11
Horrible
 
8
Business Business 51
Couples Couples 42
Family Family 7
Friends getaway Friends getaway 9
Solo travel Solo travel 13
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Parkhotel Krone,Bensheim
  • 5
    « Quiet room and awesome breakfast »

    I have been staying at this Hotel a few times, as a solo traveler and as a couple. I was never disappointed. The staff is very friendly and helpful. The rooms are spacious, clean and quiet. The mattresses are comfortable. The bathrooms are updated. I really enjoyed the free WiFi connection and the scrumptious breakfast buffet.

    5
    « Great Hotel »

    excellent stay, the hotel is set in a beautiful location. Staff were friendly allowing us to check in early and check out late. The rooms were very comfortable and clean. Breakfast do not miss so much to choose from with hot choice too. Walking distance to shops and restaurants with a Lidl supermarket within walking distance too.

    4
    « Right by the Hannover Convention Center »

    Hannover is probably not one of the most exciting cities in Germany, in fact it lacks the european charm you would expect, however, if you have to be here for a convention this is one hotel you should consider staying. The rooms are big, very clean and comfortable. The restaurants are bars are great, the gym and pool very nice, and you can walk to the convention center. I really liked this place

    4
    « Good Hotel in a Peaceful Setting »

    I stayed at the Best Western Parkhotel Krone in Auerbach - Bensheim, Germany for business. Since the room was prepaid I cannot comment on the value. The hotel is in a remodeled building built in 1655, though you can hardly tell as many of eh elements of that era are gone. However, this also means that the layout of location of the rooms vary greatly. Also, some rooms come without air conditioning and I would stay away from those as it can get quite hot in the summer. The best rooms offer outside entrance to a shared rooftop deck and if I had the chance I would have picked one of those. Some rooms offer spacious bathrooms while others skimp on that amenity. So, this hotel is certainly challenging when it comes to picking a room. The included breakfast is typical of German hotels; decent but not particularly elaborate. The hotel restaurant is below average. While the portions are huge they tend to be quite heavy and barely seasoned. Fortunately, there are many good restaurants within walking distance. Being a German hotel, they also have a very nice beer garden with good local beers and hard apple cider. The location is very good if you have a car. It is relatively close to major cities and attractions. If you only need to get to close by city centers, the train station is about 15 minute walk. Generally, this is a good hotel in a peaceful village.

    3
    « Does not deserve 4 stars, rather 3 ? »

    Positiv: Rooms are not bad, big size, nice furniture Water heater included Lot of parking spots around the hotel building Nice Beer garden close to the main entrance However... WiFi doesn't work on the 3rd. floor. I addressed the problem several times at the reception, no solution provided. Breakfast could be better in terms of variety TV are as small as 20´´, you can hardly see something. Overall attitude at the receptions was rather bored and not helpful at all. There is no air conditioner

    4
    « Quiet and nice »

    Parking next to hotel - It is free all night from 19hrs till 6hrs, but I never payed during my 6 nights even when little out of these hours - there is plenty of space. Gym could use some improvement, but it is usable as it is. Sauna and whole wellness area is just amazing and included as standard in room rate! Breakfast has just too little vegetarian or vegan options ? no nuts, and no salads. Only milk available was cow milk (no rice milk, no soya milk, no almond milk?). I asked for an alternative for next days and they were able to make coconut milk which I assume they use for cooking, but as I found it too thick I was rather bringing my own Rice milk from store after second day. It is nice and quiet hotel and I would come again. All hotel staff was professional as expected, but I was extremely satisfied especially with Ms. Henrietta Csomor who appeared to be a few levels ahead of others with enthusiast's behavior and quality service known normally only from Hilton or Sarovar Hotels. She does not use "not possible" and was always very helpful even it meant more work for her. One example for all in my case: expected usual billing issues as our company has some special internal requirements for hotel bills, were solved almost instantly and with professional attitude.

    1
    « One Star because of the nice breakfast buffet »

    As already mentioned in the title, this hotel only deserves one * because of its really nice breakfast buffet. Apart from that, I will never book and recommend this hotel again. We stayed there 10 days ago as we had organized a party with friends in the near vicinity. I had reserved 15 rooms that our friends could confirm to their wishes. When we arrived, the lady at the reception was totally unhelpful with the parking situation. This hotel does not have its own parking, there is only a public parking in the back. As there were several things going on in the neighborhood, it was really tricky to find a parking. Only after questioning her a couple of times where one could park, she made some suggestions. But the overall attitude was more or less "not my problem". When we got to our room, we were both really disappointed as it was a small room which was hot and stuffy. As the room was to the busy main street, you could not open the windows. So I went downstairs again and said that I was disappointed to find such a room after having booked 15 rooms in total. The answer once again "this is not my problem, you should have indicated that you wanted a quiet room when you made the reservation". I am sorry, I really do not expect a lot from a Best Western Hotel, but they claim on their website that it is family-run and I therefore had hoped for some kind of (better) service. When I explained that, I once again received the same answer, and, on top, one of the waiters got involved in the conversation, also claiming that it was not their mistake and asking me what I would expect them to do. Really??!! Unfortunately, the management of the hotel was not present on that Saturday afternoon. In the end, and because of a local business woman who was present during that conversation, we received a room to the back. Well, we could leave the windows open and it was not as sticky as the first room, but the lights on the balcony were on all night and could not be turned off, and the beds were from the last century ... But, as I already mentioned at the beginning, the breakfast buffet was really nice with a huge variety of different things, and the woman who was at the check out that morning was friendly. But there are certainly better run hotels to be found in this area.

    1
    « Very unprofessional reception »

    I've booked a room for my sister in law and her husband for two nights. The relationship price-quality for the room is ok. What was really disappointing was the attitude at the reception. On arrival we had to wait a good 20 minutes before they checkin, because the two receptionists were busy in another room and they didn't even greet us, or excuse themselves. On the next day we were there for a drink after trekking. There were three woman we asked if they had tweesers because of a tick bite. they found the question irritationg and one of them pointed out that BW is an Hotel and not a cosmetic studio...It would have been enough to reccomend a pharmacy.

    5
    « Very nice acommodation »

    All is excellent. Very good sauna and steam, whirpool. In restaurant is Czech beer too. :-) The room is large. Bathroom with bath and it is large too. Personal very friendly. Breakfast is rich. The bacon is excellent here.

    4
    « For the shower alone it's worth »

    Friendly welcoming English speaking staff. Got a suite upgrade so it was a nice and comfortable size (nothing special but convince). I guess overall it's the best in the area for quite some miles around. Room was simple and can use an 21th century renovation but clean and well kept. I did expected more from its brand name but less from the area. A refrigerator would be very useful as well a kettle but it's available on request at the front desk. I'll return probably when in the area.

  • 3
    « Clean, but simple »

    First of all - the hotel is spotless and clean. The staff is friendly and helpfull. However - the single rooms are very small at not very charming. Bathroom is small with mid quality towels and minimal amenities. Variable WIFI. Breakfast room pretty nice with a pretty good selection. Normally stay at better hotels than this.

    2
    « Avoid this unfriendly Hotel atmosphere »

    Way below BEST WESTERN HOTEL set standards Stateside. The entire staff and management need urgent customer service training towards professionalism. This Hotel staff have a serious attitude problem with resolving any guest discomfort issues. this Hotel should be under strict review by corporate management for improvement.

    3
    « It is what it is »

    Firstly 3 stars is harsh, but 4 stars would be too generous. This is a reasonable hotel in a small town, I suppose you could say what do you expect? Its not flash, it's not sexy, it just is what it is. I had a top of the range 'Suite' which obviously just means big room, The place is very clean, very well maintained and well managed, its just a bit dull, I think peoples expectations are higher today, but this does not mean this is a bad hotel. It is listed as a 4 star, I would say it was a good 3. Breakfast is reasonable, and there is a bar/restaurant which is pleasant enough. Make sure you get a room at the back because the road can be noisy

    4
    « good, but ... »

    Hello, Hotel nice, especially very comfortable bed and pillow. Single room small but adequate. Internet fully functional password at the reception. The requirement was not met on the slippers, first reason that the sauna is closed, then they told that they are not. Change for 5EUR for coins was also not possible. Breakfast excellent.

    3
    « Fair but not more »

    An businesslike hotel adequate also as a point of departure for visitors of the very charming area of the Odenwald. The room we had was clean and spacious enough but lacked both a minibar and a safe deposit. The bathroom, spotless, could do with some more facilities to display belongings. One little rug for the bathroomfloor may be economic but is definitely insufficient when the tiled floor is wet from the shower and one has to shove it around to avoid slipping. Service is friendly and adequate. Rooms overlooking the road, busy during the day, suffer from noise of traffic which on Saturdays goes on into the wee hours of the night.

    4
    « So pleased we chose this Best Western »

    Located in the lovely Auerbach suburb of Bensheim, we had a short but truly pleasant stay. The room interior was old fashioned to match the perfectly renovated building built in 1655 which could have been "heritage", the furniture was totally refurbished, the bed new and comfortable, and the rooms, lobby and everywhere was spic and span clean. We were fortunate to get the large "privilege" room as business was quiet that day, and we slept very soundly. Service was very friendly and welcoming. Breakfast was good. We had dinner at the restaurant which had seating outside. The food was excellent ( I loved their Rinderrouladen). Yes if we are ever in Bensheim again, it will be a treat to stay there again!

    4
    « Good value for money »

    Well located in bensheim auerbach, with free and enough parking on walking dustance to the train and bus. Warm welcome at the reception. Clean room, good bed and shower. Breakfast buffet is really first class. And that all at reasonable rates! Room at streetside could be more noisy, although not an issue for me, you could verify at check-in

 

Getting to the hotel ...

All directions
·From: The north or south. Take Motorway A5. Exit Zwingenberg, Bensheim-Auerbach. Turn left direction Bensheim-Auerbach. After the traffic light, turn left. After the next traffic light, turn right (B3, Bensheim-Auerbach). After two kilometers you will find the BEST WESTERN Parkhotel Krone on the right side. ·From: Public transportation. Exit the main station Bensheim. Take bus-line 669 until 'Auerbach, Behindertenhilfe'. The BEST WESTERN Parkhotel Krone is on the right side.