BEST WESTERN Hotel Belleville,  Belleville

4.0/5  - based on 376 guest reviews.
387 N Front Street, K8P 3C8, Belleville, Canada - See map
+1 613 969 1112 +1 613 969 8461

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Indoor pool
    Indoor pool
  • Outdoor parking
    Outdoor parking
  • Spa
    Spa
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 377 traveler reviews
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A fitting hub between Toronto, Ottawa, and Montreal, BEST WESTERN Belleville is the perfect location in Belleville for business or easy access to a variety of activities and attractions in the Bay of Quinte Region including Brighton, Quinte West (Trenton), Prince Edward County, Tyendinaga Mohawk Territory, Hastings County, and Napanee. Conveniently located off Highway 401 in Ontario, BEST WESTERN Belleville offers a friendly, helpful staff and luxury amenities. BEST WESTERN Belleville is located in the heart of the city, minutes from a variety of local restaurants and shops as well as Belleville's Industrial Park. Guests staying at BEST WESTERN Belleville will appreciate the spacious well-appointed guest rooms, each featuring digital television and wireless high-speed Internet access. The hotel offers a complimentary hot breakfast each morning featuring make-your-own pancakes and scrambled eggs and bacon or sausage. Other hotel amenities include an indoor swimming pool, a whirlpool hot tub, and business services and meeting space to accommodate up to 100 people. The hotel also offers special golf packages with local golf courses Trillium Wood, Black Bear Ridge, Picton Golf and Country Club in Prince Edward County, Bay of Quinte Golf Course, and Timber Ridge. BEST WESTERN Belleville provides guests with convenient access to a variety of recreational activities such as golf, skiing, fishing and other water activities. The hotel is located just one kilometer from the Quinte Sports and Wellness Centre, the Yardman Arena, the Wally Deaver Arena and Reid's Dairy. Guests traveling on business will appreciate the hotel's close proximity to businesses such as Bell Canada, Kelloggs and Proctor and Gamble. Make a reservation today and save at BEST WESTERN Belleville!

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Room 1

Guest reviews


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based on 377 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
179
Verygood
 
143
Medium
 
37
Poor
 
10
Horrible
 
8
Business Business 84
Couples Couples 105
Family Family 116
Friends getaway Friends getaway 29
Solo travel Solo travel 21
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Belleville,Belleville
  • 5
    « Great location, goid price, great service every time »

    I stay here every time I'm in town on business. Lots of places to eat and shop within walking distance. The rooms are nice, the pool is lovely, and the breakfast is good. Very comfortable and a great rate.

    4
    « Barking Dog »

    My wife and I stayed here for two nights while exploring Prince Edward County. It was an easy decision, since the cost was much less than anything in PE County. The hotel met all our expectations - it was clean, the staff were friendly and we slept comfortably. The popcorn was a nice added touch. The hotel is close to a number of restaurants. In fact, we decided to take a walk the first night and explore the neighbourhood to find a place to eat. One disappointment - there was a dog in the room next to ours that barked incessantly the second night of our stay. Thankfully, the barking subsided by the time we decided to go to sleep.

    5
    « Nice stay! »

    The bed was comfortable, room clean and well stocked... Staff were friendly, ample parking. I didn't use the pool but I did use the lounge area every morning for the breakfast and it was clean and breakfast was decent! Good place to stay, I would stay again and recommend the hotel!

    2
    « Not professional »

    The front desk guy doesn't pay attention to the desk so when a customer comes they wait. Then I saw all the managers bullying the hostess. The reason I'm writing a review is because I felt bad for her after they said what they had to say. When she came back out you can tell she was crying. If the head boss is reading this it was unprofessional what you did. She was nice the food was wonderful everything was cleaned and everyone that I saw she greeted them she said good morning asked how they were and took her time with them. Then she would run back and do something but then 5 to 10 minutes later she would come back and repeat. Treat your employees better or your going to lose the good ones. I won't be coming back here. The employees were very nice the food and destination is great. The rooms were nice but the managers are horrible to their staff from what I saw. Just from seeing that turned a 5 review to a two.

    5
    « #1 »

    I always stay here when visiting Belleville. It's like my own Cheers, as I'm greeted by name as I walk through the door. Rooms are comfortable, staff friendly. They even text before to see if you need anything when you arrive.

    1
    « awful »

    This hotel should be shut down, it's a waste of money. I was their Wednesday to Friday for business. The breakfast could of had more of selections. Also my room had hair on the bathroom floor. Friday morning I wanted to leave early around 6-630 am. Their was no one around then I saw a girl come out and I asked if she could help me and she said I'm sorry I can't but I will get him for you. He was hiding in the back, not professional. So after 10-15 min I finally was able to check out. Who ever owns this place should be ashamed. The rooms could look cleaner and more upgraded. The front desk guy who I can't recall his name but he was older should do his job and stop sleeping in the back, and breakfast could be better. The only person who helped me was the one who brought breakfast out. Very disipointed.

    1
    « Service sucks »

    If you are planning on an early checkout. Dont bother coming here. I would recomend staying at another hotel within the city. I tried to check out at about 6am and there was no one around. I waited at the desk for multiple minutes and still no one came. Thankfully enough a young lady found the guy for the desk and told him i was there. His name was Gordon. He started making excuses when he saw me saying he never heard me etc. He also said the young lady that helped me was his "early warning system" I was very frustrated to learn that he was basically waiting for her to tell him there was someone at the desk. Then while checking out he kept talking and took forever to complete my paperwork. I'm so dissapointed with this stay here. There was hair in my room and then there was the desk guy who couldnt be found, but for the breakfast lady. Maybe improvement is needed on the lazy morning staff!

    5
    « Well located and comfortable »

    Situated just off the 401 with no traffic noise we use this hotel as a stopover on our way from Montreal to Niagara Falls. The staff here at all levels are excellent. The breakfast is great and the beds are very comfortable.

    3
    « Motel... not a hotel. »

    Good customer service but very old rooms. I would consider this a Motel.. The location didn't have room service and offered breakfast in the cramped lobby. The bed was very soft and uncomfortable, felt like I was sleeping on a pullout couch.

    5
    « Amazing Service! »

    My husband and I recently attended a wedding in Belleville and stayed at the BW. From the time we booked the room until the time we checked out the staff were absolutely amazing and truly made our stay personal. We not only received confirmation of the booking, but also a text on the day of check in to ensure that we didn't need anything else. When we checked in the staff remembered that we were there for a wedding and commented on how good we looked! The service was so personal and every person at the front desk went out of their way to speak to us and to help us in finding out way to the reception. What an amazing team of professionals!

  • 3
    « Stayed for business »

    I stayed here recently for business. The hotel is in a good location, close to the mall/restaurants. At check in I waited over 5 minutes as there was only one person working and she was on the phone. The room was clean.I am not sure I would stay here again if I returned to Belleville.

    4
    « Pleasant stay. »

    Stayed 2 nights. Nice welcome.We were on the second floor. Clean room, overlooking the front car park. Reasonably quiet. Quality of bed was good, as was the duvet etc. Breakfast was included in the seating area as you enter. Just help yourself. Used the pool one of the days. Rained the whole time we stayed,so didn't do a lot of exploring. Did go into Downtown for a walk around the day we arrived , as that was going to be the only dry time. Work going on there,starting to look good. Plenty of shops and food places near the hotel. So we made the most we could of the time here. Stayed in a couple of Best Western's on this holiday, good thing is you know you will get a certain standard and can rely on this.

    5
    « Hospitality Plus Bacon »

    Personnel are super friendly and hospitable and very accommodating. They acknowledge reservation the day before arrival and inquire whether there are any special needs. Hot breakfast are consistently great especially the bacon days. Rooms, beds and pillows are very comfortable. Location is ideal for business purposes. Pool in hotel

    5
    « Perfect for the Traveller »

    My wife and I stayed at the Best Western for two nights. The hotel is located adjacent to the 401 Hwy and lots of shopping. The room was clean, the staff friendly, and the included breakfast, with lots of bacon or sausage, was far more than we usually find on our travels, Although the prices are slightly higher than we usually like to pay we will definitely stay here again on our next visit to Belleville.

    4
    « Favorite hotel in Belleville »

    We have stayed at the hotel many times when visiting family, and on average it is miles ahead of the competition. Best value in town, great breakfast bar in the morning and a helpful staff. The pool is always in great shape. 5 stars if it wasn't for their terrible WiFi, but hopefully they can solve the issue.

    5
    « Great staff »

    We rented a room as a gift for friends of ours as a bridal present. The staff were accommodating, they allowed us to decorate the room and fill their fridge with drinks. The hotel texted our phone both before and after to ensure the stay was ok.(pretty cool)

    4
    « Really Good Value - Great Front Desk »

    We stayed for 4 nights during the Thanksgiving period. Upon arrival, we were greeted by Meagan. She was enthusiastic, welcoming, friendly and made you feel like you were more than just a customer. We were early but our room was ready. The 3rd floor king bed room was clean, large, bright and away from the elevator as we had requested. There were a few little things that we requested and Meaghan provided everything with a smile and always "No problem, I'm here to make your stay a happy one" and indeed she did. When she found out that we were celebrating our anniversary she gave us a handwritten card, a very thoughtful and appreciated gesture. The included breakfast is simple but hearty and plentiful, toasts, muffins, bagels, eggs, bacon, pancakes, coffee, tea, juices, and cereals. The location is convenient and you can walk to many restaurants and shopping. A good value.

    5
    « Wonderful place and Excellent Staff »

    My wife and I were coming back from visiting 1000 Islands and it was late at night. I was feeling very tired and knew I could not make the drive back to Toronto. So we decided to stop in Belleville and try and get a room. We stop at the Best Western and the night staff was very welcoming and helpful. She made us feel very welcome and comfortable. We got a great room. Thank you to the staff on the night of Sept 17. PS> Great breakfast next day.

    5
    « A good experience »

    Stayed here for a night with the family during the labour day long weekend. Room was clean and spacious and the staff was friendly. We enjoyed the complementary breakfast and liked the fact that the pool was open quite late. Being one of the busiest weekends of the year, the hotel was quite full. When we went down for breakfast in the morning, it was clear that they were somewhat understaffed to handle the rush of people waiting to eat. For the most part, there was just one gentleman tasked with restocking the food and taking care of the buffet line. It was a stressful and chaotic situation, but at no point did he look frazzled. In fact he always had a smile on his face, was joking around with the patrons and was utterly professional. I commended him on his great work, though forgot to get his name, and wanted to make a note of that here. Sometimes it's not just the room that leaves you with a good impression of a hotel.

    4
    « Convenient »

    Used points for this stay. Very comfortable room on ground floor - convenient to pool and breakfast. Lots of shopping and restaurants nearby. Easy access to 401. Only issue was a group of men who monopolized the hot tub while having their drinks in the evening. Morning swim was great.

  • 3
    « Reliable choice »

    Typical but not disappointing. Convenient location, pool, hot breakfast, pleasant service. No surprises but often that's a good thing. The mall is across the street and your only minutes from the highway so this is a good overnight stop,

    3
    « So much noise »

    The ventilation very noisy and poor. Would need update for decor and breakfast area. Morning staff very slow. Arrival was difficult could not find the reservation even with confirmation number. We were asking for direction to find a Tim Hortons in the area but the young lady did not seem to know where in Belleville. Every location according to her but not very clear.

    4
    « Belliville a stop along the way »

    Nice clean Best Western nothing outstanding here but overall a nice place indoor pool and a good breakfast . Jut off the 401 rates where a bit on the high side but comparable to the rest of town . Easy parking

    3
    « Room was okay »

    The room and hotel itself was adequate, but the eggs on the breakfast buffet were the worst! It didn't feel or taste like eggs, which was a grainy, dry substance, disgusting! We did enjoy the location near Prince Edward Island.

    4
    « Perfect Little Place »

    Three of us had occasion to stay one night while visiting the area. The hotel seems quite new, is very reasonably priced, and easy to find. The rooms were a decent size and nicely appointed. The beds were brilliant - so comfortable I was reluctant to rise after a nine and one half-hour sleep. The complimentary breakfast offered a good selection, which should satisfy most people. We had a dog with us and were delighted to find Memorial Park a block away for her run.

    4
    « Would stay again »

    Everything was impeccable. Considerate staff, welcoming environment, cleanliness of the rooms and excellent, tasty breakfast. The only problem is that they did not take the gluten free requirement very seriously. They offered frozen gluten free bread and insisted it could have been toasted. They did not seem to understand the concept of cross contamination. However, the eggs and bacon, which were gluten free, were very good.

    5
    « Fun sisters reunion »

    Hotel was close to the mall to shop and several great dinner options. We went to dinner and a concert in town. Clean hotel great breakfast all good! Hotel was under renovation and we were never inconvienced Would stay again

    5
    « Quick Stay butGREAT »

    Great place to stay nice clean and a great Breakfast for me my wife and my kids, The BEST part iis Forget about all the online booking options BOOK directly with the hotel for the best deal/ We were quite happy with the hotel overall and only wish we got there earlier to check out the pool.

    5
    « Don't let the outside fool you »

    The outside looked a bit tired, but the inside and the room were fantastic. The room and the inside of the lobby and breakfast area were very well done. The room was spacious and comfortable. The Hotel is right off the highway and very convenient. Adjacent to it were many places to eat and shop.

    5
    « Consistent Quality »

    I've been staying at this hotel annually for over 10 years, traveling from the USA. It's the last stop for us before we head to a cabin for vacation. It's always clean, the staff is always friendly and the rooms are comfortable. The breakfast is always good, with eggs, sausage, pancakes and a good variety of other things. It's right off the 401 Hwy, close to good food and a Walmart nearby. They get full so make sure you get a reservation. Compared to other hotels nearby this place is the clear choice.

  • 4
    « Great price vs quality value! »

    The rooms were clean and helpful staff . Great quality vs price value. Working internet unlike other hotels.Enjoyed the stay...Recommended the place for to everyone.Just 40 min to sanbbanks beach. Includes hot breakfast and indoor pool.

    3
    « Best Western »

    Satisfied but hotel needs a little upgrade but staff were very nice to us . Hotel was clean but the smell of smoke in the lobby and throughout the hotel was bad . Need to change the carpets to get the smell out of there .

    3
    « Busy spot in the summer »

    The hotel was what we expected and sold out the night we stayed travelling down the 401. Convenient stop just off the highway. Room was clean, the bed was comfortable, shower was good, the decor was a little dated and there was a fridge in room. We had no bath towels when we arrived, but a call to the front desk quickly got this fixed. Obviously a busy spot in the summer- glad we had a reservation. Hot Breakfast was good, but coffee machine was not available when we were eating- had to come back to get coffee. Staff very friendly and welcoming. For a nights stop on a long drive it was ok.

    4
    « clean comfortable huge breakfast »

    near all shopping in Belleville.We stopped here on our way eastward. In my opinon the beds were too high up to crawl into if youre not young and athletic. Otherwise a very pleasant stay and No complaints

    4
    « Spacious and comfortable »

    Location was easy, just off Highway 1. Lots of restaurants and shopping close by. Our Queen room had a sofa bed, too. Mini fridge was nice to have. Wifi did not work in the morning but were told that it was the fault of the Internet provider. Would have preferred a less expensive hotel (seems over-priced for a place like Belleville) but there is not much to choose from in this category in the area. Breakfast was the usual, nothing special, and the eating area was too crowded.

    5
    « family get away »

    it was a nice quiet hotel with great in room stuff and excellent breakfast! friendly staff. located close to highway and very close to tons of food and shopping with major stores and lots of local ones to

    3
    « Nice but overpriced. »

    Stayed there with family over the weekend. It's a small 3 storey hotel with typical Best Western standards. It was very clean, great pool, good breakfast and friendly stuff. Giving only 3 stars cus of the price of almost $200 per night. We stayed in bigger cities and in nicer hotels for $100-$120. In US for about $60 USD so in my opinion this hotel is overpriced. Nothing alse was wrong with it and we had a pleasant stay.

    5
    « Clean, comfortable and friendly »

    The hotel is right off of the main highway and is located near many restaurants. The staff is friendly and very helpful. The rooms were pretty, clean and the beds were very comfortable. The free breakfast was delicious and included pancakes.

    4
    « Moving across the country »

    Great stay and staff only complaint is the hot tub should be bigger as it barely fit two adults. Other than that everything was great with our stay we loved that the hotel pool was opened as late as it was, it gave us the opportunity to wasted the kids energy after a day in the car.

    5
    « Best Hotel of Trip »

    No hesitation recommending this hotel! Great value, location and staff. When traveling through or in Ontario, Canada along the north shore of Lake Ontario this is where you should stay. Easy on and off expressway but far enough for quiet.

  • 1
    « Worst Stay Ever! Beyond DIRTY »

    One of the worst hotel stays ever. We will never return to another Best Western again. Just look at the pictures. The pictures don't show the pubic hairs all over the bathroom floors, walls and shower. Used Half empty shampoo bottles. So we asked for another room, told they only had one left, which was think was only to shut us up. The staff really didn't seem to care. The next room was no better, dirty shower with more pubic hair than the last room, dirty floors, popcorn all over the place, bed frame was falling apart, smashed my shin which left a nasty bruise. Can't see it too well in the picture, but there was a receipt from a strip club on the floor. We asked if someone could clean our room and they told us there was no one around to do that. We didn't stay the full night, we kept thinking how they probably didn't even change the sheets or towels. What a dump!

    5
    « Nice break »

    I stayed two nights at the BW Belleville and found it clean, comfortable and welcoming. The staff is outstanding, and went out of their way to be helpful. The beds, bath and appliances were great. When we had to leave because one of our group became ill, they called and helped cancel our next nights stay. I am becoming a fan of Best Westerns!

    2
    « Friendly staff, poor beds »

    My husband and I stayed at the Best Western Belleville hotel for one night in July 2016. The staff is friendly and the pool is quite good. However, the mattress is very worn and offers no support. I read other reviews and talked with other guests; it seems most people stop here while going elsewhere; as a result, supportive beds are vital for a good sleep. I suggest the hotel discontinue free popcorn and breakfast and invest in new mattresses, so guests can sleep well. I will not stay at this hotel again.

    5
    « Everything you need, and it all works! »

    I've stayed here twice, in December 2015 and again in July 2016. I don't drive, and I was initially a bit worried that I'd be stuck there in the midst of the north Belleville shopping malls and traffic, but there's a great bus service to downtown (it's so direct and fast, it's like taking a taxi) with a stop just outside the hotel, and a beautiful park just two minutes away. I went running there, and it connects to the riverside trail that goes downtown and to the Bay of Quinte. More about the hotel itself: The employees are friendly and seem to enjoy their jobs--always a good sign! There are always people cleaning, and it shows; the place is spotless. The complimentary buffet breakfast is just fine, and has nice touches like a pancake machine and good fruit (oranges, grapefruit, bananas). The rooms are comfortable and (again) very clean. The wifi works. What more could you want at this price?

    5
    « stop by »

    It was ouf first stay at this hotel for travelling to Niagara. It is a very nice hotel. The problem is to find the hotel once your in town.There s some signs on the highway but once in town no more signs,

    4
    « Loved our stay!!!! »

    Stayed in 117...front desk staff were very friendly. Room was very small for 4 people. Considering it was an accessible room... it needs to be re-evaluated. Should not be an accessible room... way to small for someone in chair. If the adjoining room was open for someone in a wheel chair without having to pay for an extra room per night... that may work but the furniture needs to be more condo size.... way to chunky for where it is. The pool was great... not cold for families. On the small size for teens. For young families its perfect with a hot tub attached to the pool makes it easy to monitor the children. Location is ....next to the mall. The breakfast is nothing to write home about considering there was no kid friendly cereal... the donuts and muffins were stale and red-used for the next day. The pool area is noisy and near the front lobby with the elevators. Request the third floor less busy and noisy. Not enough swim towels in pool area. Pool needs to be more secured... teens get unruly. Beds are comfortable and pillows.

    5
    « Second 2 night stay in 2 years. Great room, staff, facilities and breakfast - even on July 1st and 4th long week end »

    I could live here! Comfortable, quiet rooms with lovely local paintings and extemely comfortable beds. The staff are unbelievably nice and helpful. The community and breakfast dining room is large and comfortable. Everyone...old and young feels like they are "home". It is also affiliated with Good Life Fitness - right across the road. I stay in hotels across Canada and U.S. This is a "real" hot breakfast with bacon, eggs and fresh fruit...plus a wonderful pancake maker for the kids. The hrs. were also very civilized. The pool and hot tub were wonderful. The location is great.... close to downtown waterfront and across from a great mall...with every family food restaurant within a 3 minute drive. I just cannot recommend Best Western Belleville enough!

    5
    « Great budget friendly hotel in Bellevile »

    We stayed at the Best Western Belleville for one night in April. Prior to check in the staff texted to see if there is anything that they could get ready and again after we left to see how the stay was. After check in, fresh popcorn was available along with all day coffee/tea. The hotel was clean and comfortable with ample parking and located directly accross from the mall. The pool/hot tub area was also clean and quiet. Breakfast was the standard hotel breakfast but was plentiful and kept clean. A great spot to stay while in Belleville!

    5
    « Perfect for celebrating our wedding anniversary »

    Loved everything about the hotel, staff, location, room, lounge and dining area, real plants inside, and the lovely pool. The room was cozy, bed very comfortable. Enjoyed the fact that there weren't piles of fancy pillows to have to move. Muffins at breakfast were fresh baked and full of fruit. Plan to return this summer and to stay more nights in a row.

    4
    « Great Spot Great Staff »

    Two couples visited Belleville for concert and spent the night ,the rooms where excellent the breakfast was also very good The hotel is close to other restaurants and drive distance to the theatre. Anyone visiting Belleville the down is under construction

  • 3
    « Great breakfast, but I'm not sure I would stay again. »

    I stayed at the Best Western Belleville for one night last weekend. The hotel was located right off the highway and across the street from a large shopping mall. The room was a bit worn, but appeared clean. The toilet was very slow to flush and we called for a plunger at one point as it took so long for the toilet to work. It was a chilly day so we needed the heat on in the room. The fan was distractingly loud and we ended up shutting it off so that we could sleep. The room had a good-sized In-room fridge that was handy, and the bed was comfortable. However, the next day I noticed I had a few bites on my arm and leg. I didn't see anything in the room or bed, but given the cool temps, I had been wearing pants everywhere except when I was in bed. Breakfast was simple, but exceptionally well done with toast, bagels, fresh pancakes, bacon, scrambled eggs, you hurt, oatmeal, coffee, tea, and fruit juice. The hotel staffed messaged me to confirm my stay, to ask if I needed anything, and to offer express checkout. It was nice being able to quickly handle these issues by text. Given the choice, I probably would not stay at this hotel avian. I would likely continue my travels to the next city.

    5
    « Lovely »

    We stayed one night last week for a graduation in Belleville. The staff was very friendly and helpful. The room was very clean and bed very comfortable. I received a text prior to arriving asking if I needed anything special and another while I was there to see if I needed anything. i forgot my phone charger in the room so I sent them a text to let them know and they had it waiting for me at the desk for pickup. It was a nice touch to the great service received. Keep up the good work!

    5
    « Nice Hotel in Belleville »

    This hotel has every thing you need. We appreciate the free parking, free Wi-Fi, the little fridge for our cold drinks, the hot breakfast and the nice pool. For lunch and dinner, there are lots of good restaurants walking distance from the hotel or a short drive. The personnel is nice and competent. We will be back.

    4
    « Best sleep »

    Good friendly service. Most comfortable bed and pillows. Usually I don't sleep well in hotels but this was the exception. When you're on the road a good comfortable sleep is critical and they delivered.

    5
    « Good location »

    Looked specifically for a BW, and was not disappointed. Very good location with restaurants nearby and gas station next door. Beds were comfy and room was nice and quiet. Stayed on 2nd floor, and had little to no noise. Front desk staff were very nice. Breakfast was normal fair, but well presented. Lobby and front desk area neatly decorated. Highly recommend this BW if you are traveling thru the area.

    4
    « Good except for staff »

    I chose this place to stay at since it was number 1 on tripadvisor. The room was nice and clean. Bed and pillows were comfortable. The things I weren't impressed with: 1. The pool and whirlpool were overcrowded. There must have been like 12 people in a small jacuzzi. The pool was was also full of people and they were playing dodgeball, throwing the ball very hard which would end up everywhere. Obviously we couldn't use it because of that... A hotel staff should've kept an eye on that. 2. The person who welcomed me was very dismissive. I would ask questions and her tone of voice would tell me to leave her alone... Not very welcoming. 3. I received 4 messages while out but nobody know how to retrieve them... Although these things were an inconvenience, I would still go back since I did have a good night sleep.

    5
    « Decent price »

    Good size pool. Big rooms and we just got basic 2 queen beds. Big bathroom and small coffee maker. Decent price and clean room. Complimentary breakfast was really good. Included coffee, eggs, bacon, sausage, muffins, bagels, orange juice, milk and cereal.

    5
    « Great »

    A very clean and tidy location. Highly recommended and great value. Easy to find, near local shopping and restaurants. Reservations were easy to make on the internet and were as requested Would definitely recommend and would definitely return to this hotel.

    4
    « Good value all around »

    Clean, comfortable, friendly and affordable. This is a great family hotel. The rooms were plenty large, the bed was comfortable and the bathroom had all we needed to enjoy our stay. The hot breakfast included in the price was also very good. Most people travel with their own laptops or tablet, and can enjoy the free in room wi-fi, but the availability of a desktop and printer in the lobby is handy for printing boarding passes and the like. It's a non-smoking hotel, so you know your room won't reek when you enter, and it has a pool to boot. Also, it's very close to the Belleville exit of the 401, so you're not driving all over town looking for the hotel. All in all, it's an excellent value for the money.

    5
    « Comfortable stay »

    We recently spent 11 days at this Best Western and can't say enough about the courteous staff and the whole hotel in general. We had a lovely suite with a very comfortable bed, good sized bathroom and lots of room for all our stuff. The cleaning staff were always cheerful and did a good job of making sure our room was clean and we had clean towels and sheets when requested. The breakfast had everything we needed and, considering we were there for so long, there was enough variety for us. Bottom line - would we stay there again? Most definitely. Thanks to BW for helping us make our sad visit a little less stressful.

  • 5
    « Comfortable and Convenient »

    Room had all the standard amenities, Coffee / Tea, Free WiFi, Iron etc. Liked that i could be really specific about extend of room service / maintenance required. The Pool was kind of small, and not quite as big as the picture suggests.

    5
    « Nice new carpeting »

    We usually always stay at this hotel but we were just there again. Loved the new carpeting and the smell in elevator is gone. Hotel was very clean. Beds are so comfortable. Service is great. My only complaint is door slamming at night when you are trying to sleep, maybe signs on doors to remind people to close doors softly would work or take off the door closers. New key cards are great. Keep up the good work.

    4
    « Family visit »

    This hotel offered an excellent location near the 401 Highway making it very easy to find. It had all of the required basic facilities. Everything worked well in the room including free internet access. Breakfast was good if not elaborate. All of the staff were very friendly and appeared to really enjoy having us visit. The main detrimental comment was there was no floor mounted reading light available beside the easy chair in the room.

    5
    « beautiful hotel, beautiful stay. »

    very comfortable beds, very nice greeting staff, pillows were fluffy and soft, neat folded towels, bath/shower was a very nice size, good pressure in the showers. I enjoyed the stay at best western and I would definitely come back. I recommend this hotel to everyone.

    4
    « Comfortable Stay »

    This is an older hotel that has been nicely updated. Modern furniture, extremely comfortable beds, newer bath fixtures. All very clean. It is 3 floors and has an elevator for those with luggage. The front lobby lounge is a highlight. This is the location of the complimentary breakfast. Plenty of comfortable seating is available. Location is close to the highway and close to tons of shopping options. Check-in and check-out process was smooth. I would definitely stay here again.

    5
    « Nice place to stay »

    Arrived in the early evening, newly renovated, comfortable beds, morning breakfast, nice staff. Several food restaurants in the area. Rates are average, lots of parking. Easy access from Hwy 401 and close to downtown.

    4
    « good nights stay »

    We were pleased with our visit for a one nights stay. The bed was the most comfortable bed I have ever slept in. Pillows were soft and comfortable. Front desk staff efficient and very pleasant. Breakfast was good, loved the pancakes. Lots of tea choices, and coffee, tea and hot chocolate available in lobby at all times. They also had popcorn in the evening. We did not use the pool, it looked nice, and area was clean. Rooms were also quite clean, although house keeping has been missing the dust on back of desk chair. I would recommend this hotel.

    5
    « Awesome »

    We (myself and three girlfriends) stayed for two nights and were extremely impressed with the facilities. Reception advised they were doing renovations but one would not have known. Comfy beds, clean rooms, friendly staff and adjoining rooms as requested at the time of booking.

    5
    « Great Service »

    I stayed here as a I had an early morning meeting in the city. The hotel is currently undergoing renovations. The only way I knew this is that there was a sign at the front desk and the information was clearly marked on the reservation site for the hotel. My room was on the first floor. I walked in and I thought that the room had already been renovated as it was in great condition. I learned the next morning that only the desk furniture etc had been replaced. The hotel is very clean and the morning breakfast buffet is very nice and has a great selection available. The only thing that seemed odd is that the tv seemed small compared to other hotels that I have been in. The free wifi is fast and reliable. I plan on staying at this hotel again in the future as it is definitely the best bang for the buck in Belleville.

    5
    « Fantastic and clean »

    Stayed here for one night. Booked online and upon driving, I won't lie, I was worried. An old red brick exterior with no personality looked horribly ghetto. As soon as I walked inside I breathed a sigh of relief. Front desk was polite and helpful. They have a seating area in the main lobby with coffee, tea, and breakfast in the morning as well as a fireplace and computer for public use. My room was very clean, comfortable, and was great value for the money I spent. Highly recommended and will stay here again.

  • 5
    « Very Awesome! »

    We really enjoyed our stay at the Belleville Best Western this Easter Weekend! Our Room was awesome, the staff were awesome, and there was an indoor pool and hot tub! They also offer a full breakfast, which had plenty of items to choose from! And, the best part was how Pet-Friendly the entire property was, since we had our Dog with us, that was very important! Thanks for that and everything else! We will definitely be back again very soon!

    4
    « Family visit in Trenton »

    Stayed here while visiting family in Trenton. The room was nice, as well as clean. The staff was very accommodating .The breakfast was very good. We were accompanied by our pet Labrador retriever and there was no additional charge for this which was rather nice. There was a fair size area in the back of the hotel that was grassy, Where I was able to walk the dog. My only complaint was an awful smell in the elevator. It smelled as though someone had vomited. And the two days that we were there the smell never left but again it was only in the elevator. We would definitely stay here again. As it is close to Trenton, Past trips have shown that the hotels in Trenton are terrible this was a rather pleasant experience this time around.

    5
    « Standard, but cozy »

    Stayed here during the county's maple fest. Comfortable place with nice pool and breakfast in the morning. Across the street from the quinte mall, thus fairly central. This part of town is the typical highway off ramp nonsense including tons of fast food and gas stations, thus lacks any character. There is a tiny burger joint down the street that was yummy though. Room heaters are noisy wall units though, which was a tad annoying at night.

    5
    « good »

    would come again very much enjoyed gacilities nice to have information booklet that was thourough on events and food offered in city and sights to see well done for informing only could recomend better staff contacting but other than that great hotel

    5
    « Great hotel »

    Would recommend this hotel to anyone! I love staying here! Clean rooms, comfortable beds, great hot breakfast (glass plates and real silverware)!! That really makes a difference. Is pet friendly!!!!! Front desk staff and house keeping are always professional, polite, and offer excellent service (especially Gord!!...he is always amazing!) this hotel is in a great location!!!....so close to everything!! Love their pool and hot tub! Thank you BW Belleville...hope to see you soon!!

    4
    « Consistently good »

    Second time staying here with my dog. Staff are super friendly, rooms are clean, location pretty good. Starting to be a regular stop to break up the drive home from cottage or visit Prince Edward county.

    5
    « Business Accomodations »

    Excellent service, well maintained fitness facilities and breakfast choices were outstanding. I always stay at this hotel when in the area for both business and pleasure. It is conveniently located to many of the area attractions. the staff are friendly and knowledgeable about the area and the overall experience is always positive!

    4
    « I would come back again »

    The room was clean & very nice. Room comfortable. Was on the second floor. Not a lot of noise. Good nights sleep. Good breakfast with a lot to choose from. Staff very helpful. Empty containers refilled fast. The dishes could be replaced as they are well worn. But over all it was a great stay & would go again. Close to all kinds of shopping of ever kind. Just off the hwy so very well located

    5
    « had a great experience »

    Expecting to check in late in the day, I received a text from the front desk to welcome me in the morning... nice touch! Checked in, helpful staff, answered questions, and let me know about breakfast. Got to the room, clean and warm. Walked to a nearby restaurant and got another text to make sure everything was good in the room and offering express checkout. Overall great experience, good breakfast, clean nice property.

    4
    « Staff always polite and helpful »

    This is the 4th year we have stayed at the Belleville Best Western and the staff are always polite and helpful. The rooms are clean and comfortable. The free breakfast is always a bonus. The hot tub although small is better than none at all, after a couple of hockey games its nice to relax.

  • 4
    « Nice for a small town »

    Stayed at the Belleville Best Western 1 night while i was on business. This was my second stay here within the past year. The hotel is clean and in great condition. The staff was friendly, free internet and a basic free breakfast buffet. While the hotel is conveniently located right off the highway, be prepared to drive short distances to find a restaurant or you can walk across the street to a Swiss Chalet or the Bones Grill bar - ribs at the Bones Grill are great! Will stay here again when i am back in Belleville

    4
    « Great stay! »

    We stayed at this location with a group for a basketball tournament. The rooms were very clean, and found the beds to be quite comfy. Staff was excellent! Very friendly, always helpful and accommodating to any of our requests. Only downside, is there is no restaurant on site. Unfortunately, we had to go out every time we wanted something to eat. There is a wide selection of restaurants within walking distance, which is convenient. We found a local grocery store and stocked up on beverages and snacks, fresh fruit and veggies. They have a nice size fridge in the room which was handy to be able to keep our items fresh. They also had a tea and coffee bar set up in the main lobby, for the entire day. Great place to stay, only suggestion is bring some beverages and food items with you, unless you want to rely on the vending machines.

    5
    « Great property »

    I was pleasantly surprised when I stayed at this hotel. Located 2 minutes south of the 401 Hwy. Upon arrival, not only greeted by very friendly desk staff but a beautiful female Labdoodle who loves everyone. Having a Diamond Best Western card I was already upgraded to a King room. Room was very clean and comfortable. Full hot breakfast and Coffee and popcorn machine during the day in the lobby. This should be a Best Western Plus hotel.

    2
    « Great hotel but some staff aren't up to par »

    Hotel was VERY clean. The cleanest I've seen in a long time, but i tried to check out in the morning around 5:30-6:00 and stood at the desk for a good 15 minutes before i asked a girl on staff behind the breakfast bar for help. She immediately went behind the desk and told the guy (Josh I think) that I was standing there. Then he proceeded in checking me out but that took another 8 minutes. I was not impressed with the service I received from this staff member but I am glad that the other staff were there to help me out.

    5
    « Hockey Team »

    We were there with our hockey team at beginning of February .Hotel was very clean. It was fantastic, the staff were awesome,always friendly and made sure our needs were taken care of.Had use of a meeting room which was great .I highly recommend to any hockey team that needs a place to stay in the area.Thankyou to the staff at Best Western Belleville.

    4
    « Great night »

    We stayed as part of a hockey group. Hotel was very clean and accommodated our group nicely. Kids loved the pool. The hotel was smart and put our large group together with some other hockey groups. We got a hospitality room which was great for all the parents to sit and chat and have dinner. Breakfast was included in the morning.

    5
    « Very clean easy access just off the highway! »

    Friendly professional front desk staff. Room was very very clean. Parking lot was also very clean. Pool was a nice touch, also very clean. I liked the windows Nice and open feeling Love sunshine in the pool area. A very positive stay.

    4
    « Eastern Ontario Regionals »

    Location was excellent. Breakfast was well received by the kids. Pool is small but sufficient. No fitness machines. Sofa beds are a bit dated. Internet is good and parking is ample. Staff very friendly.

    4
    « always consistent and clean »

    Every time I go to Belleville I always try to stay at this hotel. They are always friendly upon arrival and go out of their way to help make your stay pleasant. The room is always clean and breakfast is good.

    5
    « Stay was great »

    I just returned from two nights at the Best Western in Belleville, and it was great. The room was very clean and comfortable. The amenities were great. I especially loved the 24 hour hot beverages in the lobby with real milk, and 24 hour juice in the lobby too. The fresh popped popcorn in the afternoon was also a nice touch. The breakfast in the morning was wonderful, and all you would need. Staff were all nice as well.

  • 5
    « Great Stay »

    After driving for 6 hours and stopping in Belleville, this was the first hotel we came across. Boy did we luck out. This was an excellent hotel at a very reasonable price. Room was extremely clean and the bed was very comfortable. The location could not be more convenient - it's located right off the 401 and everything you need is within walking distance (restaurants, mall, cinema, lcbo, etc). Highly recommended hotel.

    5
    « Top Notch Customer Service »

    This review is overdue as we stayed here with our hockey team the first weekend of December. The hotel is clean and the free breakfast is a bonus to players who are heading out to a morning game. The five stars is for the service. Kendall was simply the best. From check-in to check-out, she was friendly, professional, accommodating and helpful. The young lady who was working security was also great. Both of these ladies made our stay top notch!!

    4
    « Pet friendly nice hotel in Belleville »

    The hotel was well kept, very clean, comfortable and good had facilities.We were pleasantly surprised at how nice the hotel was and how spacious the room. We were also very grateful that our dog was so welcome.

    4
    « my stay at the best western belleville »

    convenient, clean and staff very nice. Would recommend it to anyone staying for a night or as a base for a wine tour in Prince Edward County. Pool is a nice added feature. Close to mall and dinner locations

    4
    « Hockey tournament »

    Although the hotel appears to be older it is clean and well kept. They could stand to update some of the rooms, but I was impressed with how clean the hotel is. The breakfast in the morning is pretty good, offers a variety of foods. The only reason I did not give it a 5, was I thought the rate was a bit high at $139/night. They had a full house the weekend we were there, and our room was a single queen bed with a pullout sofa bed...not a big room by any means. Barely enough room for my daughter and I along with our belongings and her hockey equipment. I thought the room rate should have been more like $99/night. The only other issue is the parking lot, it could be a bit of a nightmare in the evening and people were fighting over spots. The hotel is very conveniently located just off the highway 401, across the street from the mall and close to the arena and restaurants. I would stay here again providing the rate was cheaper.

    5
    « Excellent value and super location »

    We have stayed at this hotel many times when visiting family in the area. It is conveniently located right off the 401 and is in the heart of shopping and restaurants in Belleville. The hotel is impeccably clean and the staff is extremely friendly and provide excellent customer service.

    5
    « Love the Pet Friendly atmosphere »

    We couldn't have asked for a better location during Christmas to bring our pet with us! Having the ability to be with my dog (BEAR) to one of the friendliest, cleanest, most dog friendly hotels during the Christmas holidays was a "present" in itself. We truly felt like we were at home with friends because we found all the staff amazingly friendly and helpful. Saturday afternoon we were invited with family to see Star Wars and we would never leave our pet alone in a room by himself ( so not to disturb other guests) that they would have arranged to babysit BEAR if we didn't come up with another solution. Thanks for being there, and allowing us to have one of our Best Christmas's ever! If and when we need to stay in Belleville you are our #1 choice.

    5
    « Best-Ever Best Western! »

    This place is a great bet if you are heading to the Belleville-Quinte area, or need an overnight stop in eastern Ontario. It absolutely sparkles with high standards and personal touches. My husband and I recently stayed here for three nights, and we were very surprised by the extra comfort (super-comfy bed and duvet bedding) and amenities we didn't expect to find. Even the included self-service lobby breakfast is extra-civilized?real china and utensils, a big bowl of fresh orange and grapefruit wedges, and good coffee, along with the usual hot and cold choices. There is also a pool and whirlpool, so it would be a great stop for a family. Staff were helpful and professional, and the owners of this hotel clearly care about their property?it's a chain hotel at its best.

    5
    « Fantastic! »

    Fantastic place! Even more fantastic service! Luckily, I dealt with Kendall from booking the room 2 weeks before our stay, during checkin and check out ... Kendall is a HUGE asset to the business! Only complaint I have is we couldn't stay longer!

    4
    « Nice, clean and close! »

    Rooms are spacious, clean and comfortable. Plenty of room for storage, nice large fridge in the room. Breakfast included, continential style! Close to shopping and a myriad of restaurants. Check in was fast and efficient. Able to extend check out time and we checked in early!

  • 4
    « Will definitely stay here again »

    Staff were happy and friendly, hotel clean and modern, located close to shopping and restaurants, plus within walking distance of river side trail. I was impressed with the size, cleanliness and newness of the room. The king bed had an extremely comfortable pillow top mattress and quality bedding. All in all a great stay at a reasonable price which included our two dogs. Will be back.

    5
    « Excellent hotel »

    Fast, friendly and courteous service. Clean and lovely room. VERY comfortable beds!!! Excellent breakfast served in the common area with a wide variety of breakfast foods. Please to see they had alternatives to bagels and muffins. Fresh fruit, eggs, sausage etc.

    5
    « Great Stay! »

    Had a great stay. I can't say enough...central location, very well kept and clean (even saw someone outside cleaning the parking lot), friendly staff (got text on my check in day asking if I would be needing anything - never happened before!), quiet. The breakfast was the best I've had at a Best Western...well stocked and a large selection. Will stay again.

    4
    « Nice Clean Hotel »

    This was a nice Hotel to stay at the staff were friendly , the food was good buffet style breakfast,very clean rooms and a comfortable bed. I also like that I can bring my dog.next time. It also has a pool and sauna

    4
    « Very good value »

    I stopped in recently and was very happy with the service here. Good, clean and comfortable rooms. WIFI was not very reliable. Breakfast is complimentary. Well worth the stop and it's right off the 401. There are lots of restaurants in the vicinity as well.

    4
    « Clean, comfortable and budget-friendly otel »

    This Best Western is off the 401 and in the Bay of Quinte Region of Ontario. Good hotel to stay for a couple of days to either tour the area or on business. There were lots of fastfood restaurants and shopping nearby. Breakfast was basic, but there was plenty of food. Hotel is fairly quiet and had plenty of parking despite being very crowded on the weekend.

    4
    « A fine place to stay »

    Another stay at this Best Western. Staff is friendly and helpful as always. Breakfast was hot and tasty as always. Only negative is they no longer have pay-per-view movies. All in all I would still recommend this hotel to anyone visiting the area.

    4
    « Very happy customer. »

    From check in to check out, our stay was far more luxurious than expected for the price of our room. Very friendly and helpful staff at every level of service. Very nice room, extremely clean, NO Voucher required for breakfast, towels available at the pool so you don't need to bring them from your room or ask the front desk. TV next to the hot tub and nice lounging furniture poolside. I couldn't find the remote for the TV in the pool room, but I'm sure they would have given it to me if I'd asked for it. My wife is also celiac, and it was nice to see whole fresh fruits for breakfast, however there wasn't anything else that was safe for her to eat. I've stayed at hundreds of hotels around the world, and I have to say, for the price, this might be the best I've seen. Service and cleanliness comparable to rooms that go for over $500 a night. Will definitely be staying here again my next time I'm in the area.

    5
    « Very nice, and I can unreservedly recommend it »

    The kind of property where nothing stands out, but it was all good. A nice alternative on your way in or out of Toronto to staying in the city. Again, there's nothing to point to in particular, but it was a nice room in a good location with great people at the front desk and a decent breakfast, for a change. Good job, folks.

    4
    « Great place to stay »

    We were there for a hockey tournament. Great rooms, the kids loved the pool, the free breakfast was great and convenient headed out for our morning game. The desk put us all together on the same floor along with another team. Close to the Quinte Mall and tons of restaurants. Would stay here again in a heartbeat.

  • 1
    « AVOID LIKE THE PLAGUE »

    got here yesterday after a 17 hr drive to stay here Girls at front desk were a. Either rude or b. don't know what they are doing. My husband went In to get our rooms we had booked two months earlier takes my cc and runs it through without even asking how we were going to pay. I have never stayed at a hotel where you have to pay beforehand either, always pay when you leave. Anyway after a confusing start we get our rooms. Clean, standard and small. Very very outdated. It was clean and because there is no availability in city we stay. Go down to use hot tub,pool to relax and it's FULL of kids all ages jumping into hot tub and pool. Again never been at a hotel that always toddlers in a hot tub! It's now 9:30pm there is a party going on across hall from our room kids are running wild all over hallways, banging on people's doors. Called front desk they sent security up three times ( a young gal maybe 24 ) Finally peace and quiet it's 11pm So much for rest and relaxation. NEVER AGAIN

    4
    « Holiday and relax »

    As a Best Western Platinum Member I got a wonderful Room Upgrade. Quite, tidy, clean and comfortable room. I was there to explore the area around. Beautiful landscape. Breakfast is ok and a good choice of everything. The only thing to criticize is, that there are no glutenfree offers for the breakfast. The personal is very helpful and friendly.

    3
    « Standard. »

    We only stayed one night and after some confusion with our reservations got our room - not on the main floor as asked and no microwave. Room 207 - faces the front of the hotel. Pretty standard double beds, clean washroom and a good distance from the elevators so it's fairly quiet.

    5
    « Delightful »

    My wife and I stayed at this hotel on a Saturday night, the room was delightful,clean and tidy, as were all the public areas. Breakfast had many items from which to choose, Overall this is an excellent hotel stay in.

    4
    « Comfortable and Clean »

    My fiancee and I stayed here on a Friday and Saturday night. We were in town for a golf tournament. The lobby, hallways, pool area, and rooms are very clean. The bed was comfortable and the sheets were clean and pressed. The bathroom was tidy and had everything we needed (shampoo, soap, clean towels, facial tissue, etc). The room included a heating/air conditioning unit which worked well and was easy to operate. The staff was very friendly and helpful. When we stay in Belleville next, we will be staying here.

    4
    « Traveling to Vermont »

    Nice clean hotel, friendly staff. Breakfast had a good selection of items. The beds with the pillow top mattress were great. Soft, yet somewhat firm. If mattress comfort matters, be sure to check with staff to be sure both beds have been changed to pillow top.

    1
    « Crappy customer service »

    Stayed there one night. Show up a a little early and check in at 1215ish. So that was good. But the front desk was like hello, we need your credit card. All about the credit card, need your credit card need and imprint etc. ok. Room was satisfactory. Then left today and asked for a receipt. Nope can't because you booked through orbitz. Also out a $250 hold on credit card which is still on there and likely will be for a week or more. Breakfast was ok nothing special. Then the manager sends me a Text asking me for a rating out of 5. I say 2.5 then she argues with me. I won't be back.

    5
    « Terrific Staff »

    This hotel is in the best location in Belleville, staff are helpful and professional, as well as friendly. The hotel is close to the 401 highway, and a number of restaurants, shopping, cinema, etc. The breakfast area has a good assortment of hot and cold foods.

    5
    « Always a pleasant stay »

    Repeat customer. Visit twice yearly on my way to Ottawa. It breaks up the drive nicely. Always satisfied. Rooms are always clean and tidy. Staff are exceptional. Breakfast is a nice way to start a second leg of the trip. Parking is easy and location is just off the highway. Good sleep quality rooms.

    5
    « Great hotel »

    This was a great hotel and met our needs for the purpose of the stay. We were in town for a wedding in Prince Edward County. They were accommodating to our early check in request, clean comfortable rooms and great breakfast selection. Would recommend this location to others.

  • 5
    « Super Hotel »

    The best Western Belleville is an excellent choice whether for Pleasure or business. The hotel is located at the centre of everything in Belleville and it is easy to get to shopping, golf or whatever. The staff is very friendly and helpful and the accommodations are excellent.

    4
    « Outstanding breakfast »

    Overall my experience here (1 night, long road trip) was fine, but I want to give them Kudos for an excellent breakfast. There was real food (eggs, bacon, potatoes) on real plates with real silverware. Not only is this Not Wasteful, it just tastes and is better. Today at a different BW I had eggs on plastic - it's just awful. All the staff were helpful and the room was exceedingly comfortable. I would definitely go back, but I highly commend this BW for giving me real food in a classy and non-disposable, non wasteful way. Thank you.

    5
    « Excellent! »

    Top customer service even before check in! The staff was diligent to the most, they took care of my request for late check out, no billing issues. The amenities were great, room service was very satisfactory. Will go again for sure!!

 

Getting to the hotel ...

All directions
·From: Toronto Travel East on Highway 401. In Belleville, Take the second interchange, Highway 62 South, exit 543A. BEST WESTERN Belleville is on your left at the lights. ·From: Montreal/Ottawa Travel West on Highway 401. In Belleville, Take the second interchange, Highway 62 South, exit 543A and take a right on highway 62. BEST WESTERN Belleville is on your left at the lights.