BEST WESTERN Plus Hill House,  Bakersfield

4.0/5  - based on 674 guest reviews.
700 Truxtun Avenue, 93301-4817, Bakersfield, United States - See map
+1 661 327 4064 +1 661 327 1247

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> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
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Discover this full-service Bakersfield, California hotel providing convenient access to key area attractions including the Bakersfield Speedway, the Rabo Bank Arena and Yosemite National Park. Welcome to the BEST WESTERN PLUS Hill House where guests will find convenient access to key area attractions, friendly customer service and an abundance of amenities for an affordable rate. Located in California's Capital of Country Music, this Bakersfield area hotel features well-appointed guest rooms each fully-equipped with cable satellite television and free wireless high-speed Internet access. This full service hotel boasts amenities such as a complimentary full hot breakfast, outdoor swimming pool, exercise facility, full-service business center and meeting facilities. The BEST WESTERN PLUS Hill House also features an onsite family restaurant-perfect for grabbing a quick bite before heading out to enjoy the town. Pets are welcome with a nominal fee. Guests staying at the BEST WESTERN PLUS Hill House will find themselves less than 10 miles from most area attractions including the Buck Owens' Crystal Palace, the Kern County Museum and Fox Theatres. Catch a concert at the Rabo Bank Arena only 0. 1 miles away or spend a warm day at Lake Ming or Lake Isabella enjoying fishing and swimming. Racing fans will enjoy being just seven miles from the Bakersfield Speedway while guests in town visiting students will be only six miles from both California State University Bakersfield and Bakersfield College. The BEST WESTERN PLUS Hill House also offers convenient access to the Sequoia National Park and is located at the gateway to Yosemite National Park. The friendly, helpful staff at the BEST WESTERN PLUS Hill House is ready to ensure a fun-filled memorable stay in Bakersfield, California. Make a reservation today and save! Enjoy your stay.

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Room 1

Guest reviews


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based on 676 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
243
Verygood
 
223
Medium
 
125
Poor
 
49
Horrible
 
36
Business Business 133
Couples Couples 228
Family Family 160
Friends getaway Friends getaway 76
Solo travel Solo travel 47
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Hill House,Bakersfield
  • 3
    « Standard »

    I stopped there on my way to LA. It was clean but just little old. In the morning around 8:30 I woke up for a lot of loud noises from the hotel's employers: cleaners and repairs. Not far from the highway, 20 miles from the 5.

    5
    « great hotel with a FREE hot breakfast »

    We stayed her during a conference. The room was very clean and the bed was surprisingly comfortable. The staff goes out of their way to make sure you are happy. The rooms have a coffee maker, frig and free hot breakfast. I will definitely stay here again when traveling to Bakersfield.

    5
    « Best Customer Service Ever »

    I don't ever write reviews but felt so strongly that people needed to hear this. We were warmly greeted by the friendly staff at this Best Western Plus in Bakersfield. The hotel is very clean, and the rooms are newly renovated in a clean, modern and stylish fashion. Every employee there was so welcoming and genuinely concerned that we were having a great stay. The breakfast was delicious and free! The had such a variety, including homemade waffles, bacon, sausage, eggs, oatmeal with all the fixings, fresh juice and coffee. We enjoyed the dining room each morning connecting with the staff and their guests. The hotel is conveniently located and we were able to walk almost everywhere. There is a scenic river walk behind the hotel for walking and relaxing. Nearby there are many superb restaurants to enjoy. Check out the Cafe Crepes, it's a family owned business nearby with amazing, gourmet, homemade food and try Mexicali with delicious Mexican food and visit Los Tacos De Huicho with mouth watering street tacos and a fresh salsa bar that is open very late. We were so pleased with our stay and will be returning anytime we are in Bakersfield. If you are headed to Bakersfield, I highly recommend staying at Best Western Plus Hill House in Bakersfield.

    4
    « Nice place »

    I enjoyed my stay at this best western. I would have to say it is one of the nicer hotels I have stayed at during my travels for work. I will use this hotel again whether for business or pleasure. I will definitely my friends and co-workers..

    4
    « Comfortable, reasonable »

    Located in the heart of downtown, across the street from the Amtrak station, and Rabobank Arena. This property consists of several buildings spread over several acres. The hotel backs up to beautiful Mill Creek Park.

    5
    « Family Visit »

    We booked several rooms when we were in town for a family birthday celebration. The rooms were clean and the front desk staff was very friendly and helpful - they went out of their way to find us an extra roll away cot. I would stay here again if I had the need.

    5
    « Business »

    Very nice hotel, I would stay there again. The outward appearance of the hotels was nothing compare to the interior lobby are the rooms. I was very please with the staff, the room cleanliness and the over all atmosphere of the stay. Thank you for all you and your staff do in preparing to make the business trip as comfortable as possible.

    5
    « Great place to stay »

    Great place to stay. Never been here before, so the staff was very helpful giving us directions to certain locations. Nice quiet hotel. The Mexican restaurant attached to the hotel has great food and service. Food is not spicy which is great for us. We ate there two nights.

    5
    « A night in Bakersfield »

    Staff was very helpful. The room was clean, comfortable and quiet. The Best Western is centrally located, convenient to downtown and to many attractions including auditorium. And they provide a real breakfast too

    5
    « Quiet Luxury »

    I have stayed at this location a number of times in the last 4 years and found it accommodating every time. It is located off the main hiways in a very nice "business area" of the city. Rooms are clean, nice decor, and secure. They are currently updating the rooms even more and expect to finish by years end. Staff is very accommodating. Breakfast is of course served free and has proven to be very tasty. I would not hesitate to recommend this location for those traveling through Bakersfield.

  • 5
    « Start of Vacation »

    This was the first night out, of a week long vacation trip. Although, unfamiliar with the area where the BW was located, was pleasantly surprised with the appearance of the property. Staff at check in was helpful with directions for our choice of somewhere to eat and was extremely impressed the following morning, when partaking of the breakfast provided, that the staff appeared very professional, and worked hard to keep food restocked and tables cleared.

    4
    « Clean and Accommodating »

    This property is across the street from the Amtrak Train Depot. We did not hear or feel any trains. The staff here are quite friendly, always greeting you as they move about the grounds. This is an old property with nice wide halls. There is no elevator for the 2nd floor. Once inside your room nothing feels old. The bed was comfortable, room was very clean. Towels were not super thin or big and fluffy. We did not hear any of our neighbors. Lots of outlets and USB ports. There is a restaurant next to the hotel for dinner (Mexican) that was good. Breakfast was eggs, bacon, sausage, cereal, waffles, fruit, pastries, bread, coffee, juice. A good value for the money.

    2
    « Good staff, bad location and security »

    Good staff, but rooms needed some work, and parking lot security was very poor. Was there for my daughter's softball tournament, and my truck was broken into. The thieves stole all of our softball equipment along with some other goods. Will not return or recommend.

    5
    « Clean, comfortable & friendly »

    Hill House is our lodging of choice when staying in Bakersfield. Conveniently close to AMTRAK but not noisy. The in-house restaurant was enjoyable, with friendly service and good food. The Zala family continues to shine in terms of friendly service, helpful assistance and attention to detail. Our several "business" stays were related to ongoing medical procedures & frequent follow-ups requiring multiple overnight or multi-night stays between July and November of 2015. The Zala family members and hotel staff were more than gracious & helpful with extra in-room amenities & special requests. My wife and I could not be happier with how we were housed & treated during both our planned and short-notice visits. You ask about in-room microwaves. Sometimes we did not need/request a microwave. When we did need one, it was made available in our room. To be honest, I more on my mind than any cost that might have been associated with having a microwave. We visited Hill House so frequently over the years that I have been always been able to trust the room charges.

    5
    « Great Hotel »

    This is a great hotel for us because it's near the lovely River Walk; it's near the antique stores we like to visit, and near the Woolgrowers Basque Restaurant with its yummy food. The room was lovely, quiet, and everything was a positive experience.

    2
    « Needs major clean up »

    Usually give all Best Western hotels a very favorable review, however, this was our second stay here and on both occasions we were given a room that was not clean and fresh smelling. Will not stay there again.

    3
    « Remodeling and location »

    The place looks better than it is, when I reported that there was a roach in the room the desk person rather non-concerned said "she had them in her home and you just can't get rid of them, I'll have someone spray over there for you".

    5
    « Accomodations, food and pool great! »

    We had a relaxing afternoon at the pool and stayed in for dinner at the hotel restaurant. Best Chili Relleno ever! Great breakfast. Room was very comfortable and quiet. Safe place for a walk after dinner and near event center for future reference.

    5
    « The BEST staff! »

    This place made our stay here so easy! Convenient, clean, great breakfast, everything you need. But the staff...the staff makes it the best! Everyone is so friendly and helpful. They go out of their way to make you feel welcome and comfortable. I was beyond impressed by the warmth and caring of everyone who works here. Hospitality at its best!

    5
    « Great place to stay in Bakersfield »

    There was 6 of us traveling together. We were in Bakersfield one night and this was a great place to stop. The bed was wonderful, great pillows too. We had a delicious breakfast. The pool and the pool area is very nice and clean.

  • 3
    « "Construction Odor" »

    Website failed to notify visitors of construction. Room was saturated with the smell of adhesive. Exterior appealing, well lighted lot felt secure for a high traffic zone. Good staff, good breakfast. Key had to be reprogrammed twice.

    5
    « Great place to stay in Bakersfield »

    The BW Hill House was very nice and we loved the free breakfast. It wasn't a continental type of breakfast either, eggs, sausage, bacon and waffles! There's a Mexican restaurant adjoining the hotel and after a long day not having to drive around this was very convienent. We ate at another Mexican restaurant that was supposed to be really good but the BW restaurant was so much better. Also, the wifi had a good signal strength. I've been to time shares that could barely keep a signal but BW's was good. Don't think you could find a better hotel for the price. Enjoy!

    3
    « Ok for a stop over »

    Stayed here for 1 night on a road trip between San Diego and Yosemite. Accommodation was fine dining was ok and Mexican based. Great included breakfast to start the day. Swimming pool was available but with no shelter the heat of the day was too much

    4
    « Great location and pool »

    The hotel was pleasant and clean. The staff were cordial and helpful. The pool was inviting and had comfortable furnishings. The staff in the restaurant were very friendly and efficient. The location near the convention center and downtown was ideal.

    4
    « Business Trip to Bakersfield »

    I drove from Riverside to Bakersfield for a business trip. I frequently stay at Best Western Hotels because of quality and value. This trip was miserable. In the middle of summer, the air conditioner was terribly inefficient. It was cooler in the hallway than in the room. Not a pleasant experience.

    3
    « Passing thru town on a hot summer night. »

    My family and I were very disappointed to find a green swimming pool that was out of order. It is also a bit noisy as you can hear the train whistle blowing during the night. The breakfast was below average. The location was good in the downtown area.

    2
    « One time stay,wouln't stay again. »

    It even worse than regular Best western. So best western lower its standards? Strange Smell when you walk into hall way. Room furniture and equipment are out of dated, shower curtain is unable to close fully, water got into floor, make some mess. More like motel. Breakfast has limited food.

    3
    « Nice hotel, not-so-nice neighborhood »

    The room was clean and the staff were super courteous, just like all of our Best Western experiences. The food from Manuel's Mexican restaurant (attached to the hotel) was also super yummy. Unfortunately, the hotel is not in the best area. We were only there overnight and saw several homeless/vagrant-looking folks right outside our room. Also, I do not recommend an end unit room as ours was noisy because of proximity to the building entry door where people stood and talked while trying to get in the door, and then the door slams shut.

    3
    « Back of the "bus"! »

    Hotel room was clean but the front desk staff on the day of my arrival was not very accommodating! I felt she purposely registered me in the rear of the hotel because of my ethnicity. I 'was' a loyal customer of this franchise but I may consider another hotel chain during my business trips as well as personal travels.

    4
    « Hotel and restaurant - good value »

    Comfortable hotel with Mexican restaurant attached. If you order a margarita, ask them to put some tequila in it! :-) Hotel room was clean with all the normal amenities. The only issue was the pillows; all thick and hard (no "menu of pillows"). Breakfast was typical and sufficient. I would stay again when passing through Bakersfield.

  • 5
    « Great place to stay »

    We enjoyed our stay here; this is one of the nicest hotels in the 'Plus' category in my opinion. It's an older hotel with a modern upscale high end feel; very wide corridors, spacious rooms, nice decor.

    5
    « an oasis in Bakersfield, CA »

    I like this place very much and the people who run it and work there are wonderful. I got a little room on the second floor, with a tiny balcony and an interesting view of the creek, the waterwheel, and the path. The room was fine, plenty of space, no problems with the tv and wifi, and everything was clean. I had a mini-fridge. The complex is older and the management employs a lot of people to keep the place looking terrific. The breakfast bar is also well managed, clean, and the young man who sets it up is very polite and professional. The breakfast food could have used some soy or rice milk but I enjoyed the fruit and bagels. The grounds are very nice, we had no trouble with parking, its close to Amtrak, and walking distance to several downtown restaurants. I believe this hotel is like a lovely oasis in Bakersfield and the management and owners should be congratulated for the care and detail they put into the entire grounds. My daughter was sick when we were at the hotel and she found the bed comfortable and the room was quiet. Special thanks to these wonderful people as they found something I left in the room and mailed it to me. So, they are also honest. Oh, and if you read some of the reviews from 2016 you might read the one from the guest who complains that there are "flying bugs at night" that might get in the room if you don't close the door. Ok, that might be true enough but isn't that what bugs do? I don't see how the staff can be blamed that bugs fly at night. Oh well, I love this place and will stay here every time I come through that part of California.

    4
    « A good hotel »

    We only stayed one night in this hotel and it was a pleasant experience. Staff a reception was very nice. The beds were good and the rooms were clean. Breakfast was good. Staff was very attentive and pleasant.

    4
    « Nice hotel »

    This is a destination hotel, we were only staying one night, but it seemed like a nice place to base your day trips from. It is a large property with several buildings. Great breakfast with eggs (hard boiled and scrambled), fruits, breads, coffee, and a lot more. Property could use some maintenance but over all was clean with very helpful and friendly staff.

    3
    « One night stop »

    We stopped here for one overnight on our way to Yosemite. It was fine for one night--our room was clean and comfortable. The staff was friendly and professional. We used the pool to cool off and unwind after a long day of travel. The breakfast was well stocked, and there was plenty of room to sit. We had dinner in the Mexican restaurant that was attached, and it was very good. Overall, it was a fine spot to stop for an overnight, and I'd stay here again if we took the same route to Yosemite.

    5
    « Bakersfield Business »

    I try hard to avoid going to Bakersfield for anything, but when I have to I will always stay at this Best Western. The king rooms are outstanding, large, very clean and quite, surprisingly quite, the hotel was completely booked on this date and with all the people coming and going, I never once heard a door slam shut or hallway noise, very well built property.

    3
    « Stop over »

    This is a typical best western , if you are looking for a place to stay on your travel for one night This place will do. They could do some upgrading as the carpet in the room. , needs to be replaced. The breakfast is make you own waffles, cereal, fruit , hard boil eggs , coffee tea , oatmeal etc. the standard best western stuff. Coffee and tea in the lobby available . Again for a stop over place .

    2
    « EWWWWWWWWWWWWW »

    This place really needs updating and cleaning. The staff was nice and there is a restaurant attached that I'll review separately. I wouldn't stay there again. there are two parts to the hotel I stayed in the building that was not the main part and it made me question it's security.

    3
    « No elevator, one luggage cart! »

    This hotel has two separate, two-story buildings separated by a canal with bridge. Neither building has an elevator. One luggage cart, kept in the lobby, of yet another building is all there is! Huge hassle to walk back to get luggage cart, and walk it back to lobby and walk back to room, especially when it's over 100 outside. Hard to believe they don't have a few luggage carts in each building. So inconvenient and physically difficult. This is a warning so you don't get caught off guard like I did. Breakfast was nice, with eggs, bacon and sausage, among many other items, hot cooked oatmeal, not instant oatmeal for example. Some rooms have been recently upgraded, while still some others have yet to receive the renovations.

    3
    « standard place, but nothing fancy »

    This is not a bad place to stay if you only just need a place to sleep. The staff seemed kind of friendly, but seem annoyed. The hotel itself appeared somewhat dated and worn out. Although the rooms were clean and had no odor, the hall way had an extremely bad smell to it from the cleaning agents they must use and had a lot of stains. The beds were comfortable. The hotel is conveniently located downtown right across from the Amtrak Station. The free breakfast was fairly lacking compared to the rest of the Best Westerns I have stayed in. They also did not allow you to take it to the room even though our room had a kitchen. they have soap dispensers on the walls and when I went to press the conditioner, the thing fell off the wall and hit my child in the stomach that I was bathing. The business center is not private at all and could not print. If you are looking for a nice place to stay I might, pass this one by. If all you need is a bed to sleep in that is downtown then this might work for you. I most likely wont stay there again.

  • 3
    « I wanted to like it, but... »

    the first place I was ever told to not park my motorcycle under the entryway. Bikers beware, there are better places who will gladly take our money, especially since Best Western has a Harley deal. We walked out on breakfast, eggs were watery, and the overflow room was not air conditioned, it was only 96 out already. check around for better deals, BTW room was big and clean, slept well, pool was dirty.

    4
    « Great stay »

    The staff is very accommodating and the restaurant lounge is great. This place is a great stop on a travelers vacation. The shrimp were great! The staff was great. We will stay there again when we travel through Bakersfield again.

    5
    « Lovely setting »

    This is a very nice hotel in a great location in Bakersfield. There is a pedestrian walk adjacent to the hotel that follows the creek and ends at a park. The hotel's location is a block from the train station, with a Veterans Memorial across the way. There are several buildings on the hotel property, two story and very quiet. Ample parking is available next to your assigned building. There is a Mexican restaurant located in the hotel. We have stayed in this hotel before and since it has been remodeled it is even a better value for the money.

    5
    « Lovely hotel - nice pool and view of canal »

    Best western Plus is a goto option when travelling with children. Big rooms and good breakfast included make it a great choice. When we were there the promised doughnuts were replaced by pastries - our only disappointment. Loved Bakersfield- would go back to do more shopping in the antique/thrift shops walking distance from the hotel in the charming retro old town. Much preferred Bakersfield to Fresno.

    5
    « Great place to stay in Bakersfield »

    While Bakersfield was not my choice of place to be, I was very happy to stay at the BW there. The breakfast was the standard for BW Plus. The Mexican restaurant had a good happy hour and the food was great. Service there was fine. The room was very clean and the place is pretty new. I got a good night''s sleep and had a good breakfast. I will definitely stay there next time I pass through Bakersfield. The location is very good, and a safe neighborhood.

    4
    « Last minute reservation after unexpected vehicle troubles »

    Was traveling with 2 other couples and we needed a last minute room at 10:00 pm at night. The staff was wonderful- arranged 3 rooms for us- one with pets, one handicapped accessible and one regular. Room was clean and comfortable-clean sheets and towels. Breakfast was wonderful-hot waffles, eggs and oatmeal offered-wide variety of food choices. Quiet location. Would recommend.

    5
    « Family friendly »

    Stayed 1 night. Hotel was clean and simple. We used the pool before closing, my youngest son loved it. Room was clean, but without the microwave oven so it was little bit of disappointing, but we ordered pizza in room , so it balance out and it was ok. We loved breakfast! There was everything you can eat: pancakes, eggs, milk, cereal, coffee, yogurt, sausage, oatmeal. It was a great one night stay!

    2
    « Disappointing for a Best Western Location »

    We thought that a Best Western location would be ok, even in Bakersfield, but were pretty disappointed. The room was very hot when we arrived and felt more like a motel. The staff did not look very professional and the breakfast was not worth eating, even though it was free.

    3
    « Just a place to sleep »

    My son and I recently spent two nights here to attend a funeral. This is not a bad place to stay if you only just need a place to sleep. The staff seemed friendly enough and were welcoming and efficient. The hotel itself appeared somewhat dated and worn out. Although the rooms were clean and had no odor, the hall way had an extremely bad "nursing home" smell to it from the cleaning agents they must use. The beds were comfortable. The hotel is conveniently located downtown close to the Amtrak Station and convention center. The free breakfast was fairly lacking compared to the rest of the Best Westerns I have stayed in. The only fresh fruit offered were apples that were smaller than tennis balls. The scrambled eggs were watery and had a definite off taste to them. The second morning we opted to eat somewhere else. If you are looking for a nice place to stay, pass this one by. If all you need is a bed to sleep in that is downtown then this might work for you. I most likely will never stay there again.

    1
    « Best Western Minus »

    They call it plus because they put in new televisions and that's it. This hotel is in desperate need of a rebuild. I was disgusted to stay here. I will never stay here again. Hair on ceiling in bathroom, stains on ceiling, mold on walls, broken items in room, used condom under stairway at entry, uncomfortable beds, broken and patched doors in hall, and closed entry to hallway without notice to tenants. Very Very bad quality control of property = horrible management. Across street from Amtrak and lots of questionable characters going through property. Breakfast was average, plenty of parking, central location, good wi-fi. Nothing walking distance from hotel for food except hotel restaurant which was decent. See photos

  • 4
    « Good value and they allow pets »

    We were traveling with our small dog and Best Western was the best value for this trip. The rooms are comfortable, include a refrigerator and microwave and the staff were very helpful and courteous. The internet was a challenge but the front desk staff were very helpful and I had good connectivity the entire stay. .

    4
    « Great stay, great service »

    Stayed here 2 nights while visiting family. Location is central for getting around town. Very quiet. Excellent customer service. My king size bed was cozy & comfy. Breakfast was the usual. Landscaping is very nice. I enjoyed my stay & would stay there again.

    4
    « Great option near the train station »

    Very convenient, good option if you're arriving or departing by train. It's an easy walk across the street. Overall, I had a very good stay, with the only significant downside being the neglected fitness center. (It sufficed for the one night I was there, but it wasn't in great condition and would have been more of an issue for me if I had stayed multiple nights.) Other than that, it lived up to my expectations: friendly staff, comfortable room, good reasonable breakfast (scrambled eggs, oatmeal, cereal, etc.). The furnishings were a bit dated and showed some signs of wear, but not to the level that I considered it a significant downside.

    2
    « Bad beds »

    The staff are nice people and the hotel is pet friendly The beds were uncomfortable, the pillows were OK but the linens were mediocre. The city is really bad, I went for a walk with my dog around the hotel. There was a pretty church and synagogue and I walked there. I went onto one of the toilets and a homeless person was sleeping there. Bakersfield is so unsafe that people have to sleep in toilets! I make this trip almost every month and from now on I'm passing Bakersfield.

    5
    « Terrific Place »

    Our family stayed overnight and loved it. The staff was very friendly at both check-in and check-out. Our room was very clean and the beds were very comfortable. The breakfast bar was a full breakfast that included things like eggs, sausage, bacon, waffles, cereal, yogurt, etc. Lots of choices. Definitely a place I would stay again and recommend to others.

    5
    « Great Value »

    Very clean and good service and price was very good, Needed a place to stay for the night and was satisfied when I was able to check in quick and also had a good free breakfast in the morning. People were very friendly and helpful,

    3
    « Why is this a BW+? Pets $15 »

    With no elevator and noisy in room floor AC blowing at the desk (among other issues), why is this a BW Plus? Also, website does not declare that pets are $15 per night -- after searching the website it says call for more details. Breakfast buffet does start at 6 am. Located on the edge of the central area. Probably would not stay here again.

    2
    « nasty »

    hotel décor is outdated rugs need to be changed and rooms need paint staff was OK but not exceptional breakfast was satisfactory but place was dirty when I visited it location was OK but no microwaves I rooms inconvenient if you want to heat something have to go to the main office, would recommend this as a last resort

    5
    « Great place to stay »

    This hotel is well worth the price. The staff is excellent, the room was comfortable, and the breakfast was very good. I stayed overnight for business and could not have asked for more. The location was great, there was plenty of parking, and anything you need is within walking distance. Great Mexican restaurant. I'd stay there again.

    5
    « Very nice Best Western »

    This is one of those real nice Best Westerns from the look to the feel. They are also going to remodel this fall which is amazing since everything is very nice, as is. The quality of service was excellent as well.

  • 4
    « Beautiful lobby, good rooms »

    My husband and I stayed here while traveling from Seattle to Phoenix. It's surrounded by a church, a Jewish temple and the civic center with a police station not too far away. I mention this because the "seedier" sections of town aren't too far away, but we felt safe here. The lobby is beautifully decorated as a sitting area with a fire place and "library." The staff was pleasant and very helpful when we checked in. We had a king room and it was spacious, clean, pleasantly decorated. It is a little older hotel but was still very well kept. The ONLY complaint, as has been mentioned, is that it's a 2-story and no elevator to the second floor. Because of a lung problem, I have a hard time doing stairs and we hadn't requested a first floor room. So if stairs are an issue, be sure to request a first floor. There is a refrigerator in the room but no microwave. The breakfast included some hot dishes like eggs, sausages and bacon as well as all the standard fare. We would stay here again if we were passing through.

    5
    « Bakersfield's Best? »

    Located near downtown, yet easily accessible from major highways, this was a very pleasant stay for us. The attached restaurant (with bar) has a very friendly and helpful staff and we enjoyed outstanding Mexican food for our dinner. Our room was large, clean and modern - we highly recommend this particular Best Western.

    4
    « A Pleasant Night »

    Probably the best pillow of our 8 day trip. After a long haul from Williams, AZ, we found the Best Western a welcome refuge. There was a restaurant attached, so we did not have to hunt for one. It was Mexican food, but we did not avoid it after several days of it early in the trip. I found the place comfortable. The only bad thing was my fault. I left something in the frig. I called but housekeeping tossed it out. My bad.

    5
    « business trip »

    this hotel was wonderful close to everythingand the staff went out of there way to please you the beds were very confortable and the room was very clean this was my second time there and will go back when I am down in the aera

    4
    « One-night Business Stay »

    Older motel. Room comfortable and quiet. Breakfast buffet was a full buffet. Quality was good. Overall, excellent value for the price which was low. Have stayed in three hotels/motels recently in Bakersfield on business. This was best for the money.

    5
    « Well rested and pleased with services rendered. »

    This hotel looks out of place in a city setting. However, the actual experience inside was nothing short of impressive. Fast internet, newish pillows, comfortable bed, extra linens in closet, great shower and even had 2 refrigerators and a full kitchen.

    5
    « Large, clean hotel »

    This hotel complex is quite large, but it doesn't suffer from its size. Our room was very big with a nice bathroom/vanity area. We particularly liked it because it is pet friendly in an area that feels safe when you walk your dogs. The free breakfast buffet was very good, lots of choices. There is a bar/restaurant on the property which serves Mexican food (very delicious!).

    5
    « My dog loved it! »

    Located on a great path along a waterway. Hotel was clean and my dog Cooper loved it! I felt very safe also. Ate at the adjacent restaurant and it was delicious! Breakfast had so many choices it was difficult to choose.

    2
    « Unless you are travelling with a pet, look elsewhere »

    We ended up here because very few places in Bakersfield take pets. It was OK, a bit rough around the edges, but was reasonably clean and fairly quiet. The included breakfast was only OK, but the coffee was good. Unless you are travelling with a pet, you would likely be better off elsewhere.

    5
    « Super Polite service and very nice facility »

    When we are in the Bakersfield area and need to stop, we always stop at Hill House. Front desk, maintenance and family staff always are gracious, helpful and attentive. We travel with our dog and she is welcome and "feels at home" here. The rooms are clean, and comfortable. We understand that there is going to be some updating in the near future too. The breakfast is hot, well presented, and the room is pleasant to be in. No matter how busy (and this time it was capacity occupancy I'm sure) the staff is always willing to help and do it with a smile and friendly greeting. Oh, and it's a quiet neighborhood.

  • 5
    « A Great Place to Stay »

    This hotel is one that we stop at often on our way to visit family in southern California. We like everything about the place, especially the good service we get from the employees. We have stayed at other hotels in Bakersfield, but this is our favorite.

    4
    « Excellent stay »

    Very clean rooms with comfortable beds and great linen and pillows. Great sleep. Will continue using BW.The staff were very helpful in choosing dinner locations and if you forget to bring anything, they probably can supply it.

    3
    « One night stay in Bakersfield, Ca. »

    The hotel is located about a ten minuted drive from Hwy. 99 and across from a busy rail line and a main road...hence a significant amt. of noise was evident from our room. noted a number of rough looking individuals near the hotel as well as a bus station as well. The hotel did not have a secured parking area despite being told when I booked with Best Western Int. The best aspect of our stay was the adjacent Mexican restaurant which offered good food at reasonable prices.

    4
    « As usual, a very comfortable stay »

    We stay at the Best Western Plus Hill House every year during the Bakersfield Fiesta square dance weekend. It is conveniently located near the fairgrounds where the dance is held and is always clean and comfortable. The included breakfast is nice and we experienced no problems during our stay, other than a missing light bulb that was replaced.

    3
    « Too pricey »

    Older hotel, some updates in rooms, no microwaves, had musty smell in hallways. Two expensive for what you get. Great Mexican restaurant attached. Odd layout of hotel, restaurant, building with rooms, etc. Wouldn't stay there again. Sorry!

    5
    « Excellent Hotel »

    We liked the hotel so much, we ended up staying two nights. It is across the street from the Amtrak station so is very handy for us train travelers. The staff was exceptional and the Mexican/seafood restaurant attached to hotel was great. Very clean rooms, comfortable beds and pillows. I always appreciate an in-room refrigerator and also a quiet A/C. The breakfast was good...plenty of choices. We will definitely stay there next time we're in town.

    3
    « Just "OK" »

    After reading the reviews, and needing a room at the last minute, I figured we couldn't go wrong with a BW PLUS hotel. The staff was friendly, rate was good, but our room was not what I was expecting. It was very musty, not enough towels, there are NO elevators so make sure not to carry all of your luggage if you're on the 2nd level. The breakfast was just ok. Like I said, it's just "OK".

    4
    « This property is a winner. »

    Nice property, close to everything in Bakersfield. Secret, little Mexican restaurant and bar behind the lobby: great drinks, very fresh, homemade food and excellent SERVICE by people who really care about your being there!

    3
    « Just average »

    Stayed here because the other BW in Bakersfield on I-5 was booked and we needed to book a BW for the spring promo. Otherwise we would have chosen another hotel. Room was adequate, the building is older so the only outlets were the ones on the lamp on the nightstand and small table across from the beds. Not enough for those traveling with their tech. The beds were comfortable, the lighting was awful, they are evidently into CF's because they weren't very bright, both in the bathroom and the nightstand. The bathroom counter was very small with only one outlet available since the other was for the provided hairdryer. The shower nozzle was wonderful and soap/conditioner/gel dispensers were mounted on the tub wall. We stayed on the top floor in the back and it was reasonably quiet. The property is in a sketchy area, and when we asked about walking to a nearby restaurant the desk clerk looked out and commented about the daylight and how we would be probably be ok walking. That comment led me to ask about parking lot security and we were told there was none and don't leave valuables in your car. Not very reassuring when your car is loaded for a long road trip. We ended up calling for take out delivery since we didn't want to lose our parking spot in a very obvious part of the complex which would have been difficult for burglers to get away with breaking in. The desk staff was pleasant, and business like, unlike the older woman my husband spoke to on the phone to inquire about availablity earlier in the day who was brusque and rather rude. Had it not been for the promotion, based on that phone call we would have gone elsewhere. Breakfast was mediocre at best. The waffle batter was sour and should have been thrown out. They ran out of oatmeal and after asking them to refill, they put uncooked oatmeal with some water into the crock pot with the leftovers that were in it and left it to 'cook'. Yuck. Pastries, cereal, fresh bananas. The eggs were the box type and had alot of water in the bottom of the steamer pan. But the sausages were great, best thing they had. We won't be staying here again if we can help it.

    5
    « Quiet in the middle of a busy city »

    Nice place but difficult to get to when all your travels are on the freeways. Big property with lots of rooms. Well stocked bar that even the locals patronize. Arrived during a maintenance carpet cleaning but desk clerk found a room to our liking.

  • 4
    « Very Nice »

    very nice . Friendly staff, nice location, clean and well kept. We would stay at this again. is a very nice place to visit. They had a lot to offer our family and it was warm and sunny.We loved the sights and scenes. The restaurants in Bakersfield were endless, and the wine was perfect. Nice place to visit.

    4
    « Road Trip North »

    Greeted at front desk by friendly clerk, advised of breakfast hours, Wi-Fi codes on door card envelope, asked if we needed a wake-up call in the morning, or if we needed anything else. Needed door card to enter entrance to interior hallway. Great security feature. Room was recently upgraded with new paint, bedding, and counter tops. Furniture must still be on order ? Carpet could stand a good cleaning. Room smelled fresh. Hotel apparently is pet friendly as they charge extra for dogs each night, and several times you could hear dogs barking. Our room did not have any animal smell to it. Exterior property is well maintained and landscaped. Plenty of onsite parking for cars. Located in older area of town - across the street from the Amtrak station. Noise is not too much of a problem although our room was on the back side of the hotel. We would probably stay here again if in the area. Staff was very friendly !!

    2
    « Felt like I overpaid »

    Everything was fine, but this is pretty basic budget hotel at a higher cost than the super cheap chains. Maybe because of the location, close to downtown, it was more expensive. But I did not really need or benefit from that. The rooms are basic with some extra amenities like a fridge, coffee maker, and iron. There is a Mexican restaurant and bar right off of the lobby. There are two buildings and the parking is a little tight, or at least was when I was here. The service was friendly and fast. The breakfast area is not large enough for the number of guests and was completely crowded at 7 AM. I grabbed a coffee and skipped the line. Its free, but not worth it. I will probably try someplace else next time I am in town unless there is a big discount here.

    5
    « Complete Package! »

    When we arrived we were greeted immediately, advised of amenities, i.e. restaurant and breakfast, given information for Wi Fi and totally welcomed. Our room was very nice, comfortable, and clean. Desk personnel on Saturday was very professional and courteous. Check out was a breeze. We felt very welcomed.

    5
    « great place to stay »

    nice hotel in a good area and has a great restaurant on property clean rooms good breakfast nice stall a place you can feel secure and conferrable feature pool, workout room, vending machine in hall and some things in office and a lounge area

    3
    « Old hotel across from Convention Center »

    If you need to stay close to the convention center this would be a good choice. If you don't, then there is no other reason to stay here. It is an older hotel with no elevator and in dire need of remodeling.

    5
    « Comfortable lodgings, terrific service! »

    My daughter and I stayed here primarily because it is "pet friendly" and we were traveling with our 50-lb. dog. The room was comfortable and reasonably priced, the breakfast satisfactory, and only a modest additional "pet fee" was charged. There is a long grassy median strip in the parking lot that was perfect for walking the dog. But what makes this place outstanding is the service. About 3 hours after we checked out, I received a call from the front desk advising that we (i.e., my daughter) had left a laptop in the room. While the hotel could not itself make arrangements to ship the laptop to us, I arranged with FedEx to pick it up. The hotel not only held the laptop over the long Christmas weekend until FedEx could pick it up, but the staff contacted me before releasing the laptop to FedEx because, since I was having it shipped to my daughter, her name didn't match mine on the hotel reservation. Such honesty, service, and attention to detail by both the housekeeping and front desk staff is very impressive! I'm sure that at many places, the laptop would have "disappeared." They've definitely earned my business when I'm in the area!

    4
    « Value received »

    This is really a downtown hotel with little in the way of restaurants and things to do nearby, but it is well run and quite clean. We had a problem with the sink and they fixed it immediately. The breakfast was really quite good and since we were rolling through our expectations were not very high, but we were pleasantly surprised and really very satisfied.

    4
    « All amenities in one location »

    Nice bar and restaurant on the property in addition to others within walking distance. Very adequate hot breakfast of eggs, sausage, bacon, waffles and assorted cereals and bread items. The rooms are interior rooms and were very quiet.

    5
    « Great Value in Bakersfield »

    My wife and I travel from Victoria to the Desert in southern california. Bakersfield is an ideal stop for our daily distances. The Best Western Hill House in on Truxtun is a great value for us. The hotel is well maintained, the rooms are spacious, internet service is strong, and there is a good choice of hot and cold items in a comfortable breakfast room. I would recommend this stop for all travellers.

  • 4
    « A good place to stay in Bakersfield »

    I recently had a trip that included an overnight stay in Bakersfield. I was thinking of staying at the Marriot but on my way I saw the Best Western right across the street and decided to just go into the lobby and check it out. I was pleased with the reception and I decided to stay at this hotel. I checked into a clean and well appointed room. I then went to the Restaurant Bar and had dinner. Food was O.K. but the service was good. In the morning I had breakfast (included in rate) and it was very good. I do recommend this hotel if you are in Bakersfield. Pretty good value and clean.

    4
    « The Best Way to Stay in Bakersfield »

    We stayed in Bakersfield on the way back from points north. We searched the Best Western website to find our best options and found 'Best Western PLUS Hill House' and we are glad we did. The rooms were very clean and included everything we needed. The staff were all very courteous. This hotel was extremely quiet even though it seemed fairly full. A hint: Lookup the 'The Hidden Cafe Bar and Restaurant' on O Street! Outstanding food and outstanding service. Just a little simple place but as a cafe or bar, this would be a fantastic choice! We'd recommend staying at 'BW PLUS Hill House'!

    5
    « Clean and friendly Staff.. »

    Very friendly staff made our stay feel homey and will stay and recommend to others! We stay at BW on majority of our trips bus/pleasure for the great service and exceptional staffing... now as our children are adults and traveling they book their accommodations with BW due to the great experience as children running in the halls, great breakfast and just being a fun, clean, safe, nice place to stay!

    4
    « Nice »

    GOOO OOOOO OOOO OOd hotel. . . . It saves us money on buying breakfast. . . The staff made sure that we got the room we asked for. . . . . We asked for special room ( down stairs, near the front desk, near the swimming pool, smoke free, not near guests with pets because of allergies )

    4
    « Same good service as always and dog friendly »

    Stay here on our annual trip down to Cabo and always find the service to be very good. Rooms are a good size for us and our two dogs and there is an exercise room in one of the buildings - nice addition to hotel. Plenty of good restaurants within waling distance and an area for dogs to "do their thing"..

    5
    « Pet-friendly »

    Located on a park with an urban river passing through, and close to places of worship and the Convention Center, we always look forward to our stay at Hill House, and their continental breakfast (with bacon and eggs last time). The staff are uniformly friendly and helpful, the rooms clean and well-lit.

    4
    « Conveniently located near the Amtrak station »

    Older facility kept in good condition and very conveniently located right across from the Amtrak station. The hotel restaurant was descent and the hotel offers breakfast as well. I'd recommend this property if you are in town for the night and traveling by train.

    1
    « Drive right by this hotel you would be more comfortable in a box in an alley »

    We have stayed at this hotel every year this being our 3rd year when we visit town for a yearly party and we will never stay here again. It has cleanliness issues. You could live off the carpet under the bed for a year if there was ever a natural disaster. The door let so much noise and light under it and around it we felt we were sleeping in the hallway. The included breakfast I don't think my dog could stomach it and we left and went out for breakfast. Don't get me started on the front desk staff! Shouldn't English be the first language of anyone who is serving the public or at least a very good understanding of the English language with an understandable accent. We could never get a straight answer on the Wi-Fi and we were told they would email us a receipt and it has been two days and still no receipt. At least that is what we thought he said!

    2
    « Not a Plus. »

    It was the worst Best Western Plus I ever stayed in. Room not up to standard. Dog crap in parking lot which I step in. I give it 2 1/2 stars. Never stay there again. There were other things not very good.

    4
    « Nice Motel »

    Good value and centrally located. Will allow pets for a fee. The breakfast was excellent and more than just a continental breakfast, Only problem was that the soap dispenser in the shower was empty and I couldn't call the front desk while I was taking A shower. The area behind the motel was beautiful and worth exploring.

  • 4
    « Consistently clean and value-priced »

    Stayed here for the fourth year in a row in early November on our way to Palm Desert.The rooms have always been clean,spacious and comfortable.Staff have treated us well and will do what they can to please the customer! Pricing is within reason and should remain at this level in order to keep attracting the travelling public. Will keep returning if they keep up their quality and price point!

    2
    « Just OK not sure it warrants a BW Plus designation »

    We stayed here for one night en route to Palm Springs. The reception staff are very friendly and welcoming. The room itself (133) is a bit tired in need of renovation as is the rest of the hotel. A bit disappointed because of its designation as a BW plus hotel. Will look for something newer and fresher on our next trip. Also some of the nearby areas are dodgy. We went to the Albertsons on Brundage and the liquor is locked down and we didn't feel comfortable there. Never been in a grocery store where the liquor is locked down. Hmmmm. Didn't try the onsite restaurant but I heard it was very good. Pet friendly hotel which is great for us.

    5
    « This is a wonderful place to stay »

    I loved staying at this motel although there was no elevator to the 2nd floor. The restaurant was adequate and the room was very comfortable. The location was great for us as access to the interstate was perfect. A very good experience for a weary traveler.

    3
    « OK »

    We've stayed here several times and the staff is ok. The restaurant is very good. The facilities will need a thorough remodeling soon as the rooms are very dated. Quiet area to stay. The location is close to government offices but the property is in a lower value area overall. It's a fair value all things considered.

    4
    « Perfect for our needs »

    This was a stop over on our cross country trip. Hotel staff were helpful in providing information on a place to eat. This was just an overnight stay on our travels. Hotel staff were friendly. Facility was clean and based on our research this was a good value for our money. Breakfast was the usual faire but there was a good variety.

    5
    « Best of the BW hotels »

    Great hotel at a moderate price. Very clean and up to date, great staff, good breakfast. This hotel could teach a lesson to most other BW on how to run a good business. I never consider anyplace else in Bakersfield.

    5
    « Great stop-over »

    Have been staying here for the last three years. Staff are very friendly and helpful.Rooms are spacious and quiet. Breakfast is usual Best Western and quite good. Plenty of tables and chairs in breakfast room. We use this hotel as one night stop-over and Re very happy with it.It is also non smoking and has a good size outdoor pool. Will use again.

    1
    « Stay away »

    Booked room last minute on trip home from LA, checked in approx. 1AM. Room was almost 90 degrees and took about 45 mins to cool down. AC unit was so loud we had to turn the volume of tv way up just to hear over the AC unit . Found a bug crawling in the bed, so could hardly sleep after that. If it wasn't so late and we weren't so tired, would have requested a refund or room change. Took cool showers in morning, no hot water left.

    4
    « Bakerfield OES »

    Great except when asking me information already typed into the reservation record. You can ask for confirmation of what you read but do not start from scratch when I know you already have it. Wasting my time.

    3
    « A taste of India-Don't come here »

    This motel seems to be family run without the training of a competent Best Western Motel. The motel is fairly clean, but our room had a good amount of black mold in the shower. We put the rubber mat out in the hallway hoping a cleaning person would see it. They didn't. The management is unsure of what they are doing.

  • 5
    « Good stay »

    Stayed one night, check in smooth, king size bed, room and bathroom excellent. Air conditioning good with room thermostat. Only niggle maybe some sounds proofing round the door, noise & corridor lights shining through round frame. Would stay here again.

    4
    « Nice hotel in Bakersfield »

    We found this hotel to be clean, well lit (at night), with friendly staff. The breakfast foods were about the same as others - if you are wondering about their breakfast. Had asked for top floor and that's what we got.

    4
    « Visit with the Grand kids »

    This is our second time staying here this year. The staff was very accommodating & the room (had the same one both times, requested a handicapped room) was very clean & it had two queens that were very comfy!! Mini fridge in room is great for food that we travel with & bottles of water. We meet our grand kids here & have pizza delivered at the pool so the kids can swim & have fun! A hot breakfast in the morning & it's delicious! Scrambled eggs, sausage, waffles, toast, bagels, muffins, fruit, yogurt etc. Good coffee & fresh juices! The breakfast room is so nice & clean! This is going to remain our hotel when we visit our grands here!! Reasonably priced too!!

    5
    « Great Hotel »

    We received good service, room was large, bed comfortable and very clean. Breakfast was included with a variety of items to choose from. Staff was very friendly and efficient. We even got a windshield wash offered.

 

Getting to the hotel ...

All directions
·From: 58 Freeway. Take exit on Chester Avenue, go north, turn right on Truxton Avenue and follow to the BEST WESTERN PLUS Hill House.
 

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