BEST WESTERN Plus Gateway Inn & Suites,  Aurora

4.0/5  - based on 433 guest reviews.
800 S Abilene Street, 80012-3684, Aurora, United States - See map
+1 720 748 4800 +1 720 748 9145

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Heated pool
    Heated pool
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • Spa
    Spa
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 436 traveler reviews
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The award winning and newly renovated BEST WESTERN PLUS Gateway Inn & Suites offers comfortable accommodations, great rates and the perfect location for business and leisure travelers, due to its proximity to the University of Colorado Hospital, Anschutz Medical Campus, Fitzsimmons Medical Complex, Medical Center of Aurora, Denver Children's Hospital, Denver Technological Center, Dick's Sporting Goods® Park and is just a short drive away from downtown Denver and the Denver International Airport. Ideally located along Interstate 225, The BEST WESTERN PLUS Gateway Inn & Suites is just blocks from the Town Center® of Aurora Mall, major retailers such as Walmart® and Home Depot®, and several restaurants such as BJ's® Taphouse, Romano's Macaroni Grill®, Joe's Crab Shack®, Friday's®, Chili's® and Chick-fil-A®. Our newly renovated and well-appointed rooms feature new beds, new furniture with granite tops, new carpet, HD TVs, microwaves, refrigerators and the fastest and most reliable complimentary high-speed Internet available. Guests of the BEST WESTERN PLUS Gateway Inn & Suites will feel right at home while on the road for business, family or fun. Other amenities at this Denver International Airport hotel also include a complimentary, full hot breakfast with pancake bar, free cocktail hour every Monday through Thursday, secure business center, heated indoor pool, relaxing hot tub, an on-site exercise facility, free access to Prestige Fitness Health Club and fresh baked cookies every afternoon in the lobby. Our friendly and helpful staff is standing by to help make your stay in the Denver area as pleasant and comfortable as it could possibly be. Delivering superior customer care is our mission and our passion, which keeps our guests coming back. We have been awarded the Tripadvisor® Certificate of Excellence award four years running!

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Room 1

Guest reviews


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based on 436 guest reviews
Certificate of Excellence
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
232
Verygood
 
119
Medium
 
55
Poor
 
20
Horrible
 
10
Business Business 94
Couples Couples 92
Family Family 179
Friends getaway Friends getaway 19
Solo travel Solo travel 30
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Gateway Inn & Suites,Aurora
  • 4
    « Convenient »

    Very nice hotel! Convenient to I-225 & airport. Clean, nicely decorated rooms,comfortable beds,heated swimming pool, and full breakfast. Couldn't ask for more. Comfortable neighborhood, close to a mall and many restaurants.

    5
    « Very nice hotel »

    Very pleasant staff. Asu and Brenda who were at the complimentary breakfast were so attentive and made you feel welcome. Front desk staff were great. Clean rooms. Great price. Free coffee 24 hours. I randomly picked this hotel but was thoroughly happy with our choice

    5
    « Denver »

    This hotel was in a great location great price very clean very modern decor. staff was great. We had no complaints at all. I was impressed with the hotel as a whole. I would definitely come back to this location if ever staying in Denver again

    5
    « Great place! »

    My husband and I have stayed here twice in the past month. I am having medical procedures done at University Hospital, and I can't say enough about how helpful and accommodating the staff is. The front desk attendant made sure I had a great room close to the front and another one went above and beyond to get a room for a family member close to my room. The breakfast is great and the girls there are fun and attentive. The rooms are exceptionally clean and comfy. Highly recommend!

    4
    « Nice Hotel Room and Breakfast and service was top notch! »

    We came in late from our flight, and only had a few hours of rest and off to next flight. The room was beautiful, clean, but the people upstairs were so loud till 2:30-3pm...Then we went down for breakfast and the people there were awesome!!! They served you like a restaurant, and they were very helpful and kept the place clean. I would recommend this place again. IMPRESSED!

    5
    « New, clean, friendly »

    This seemed to be the only motel with an indoor pool! The lobby was cozy and decorated for the fall season. The front desk folks were very helpful. They had fruit, coffee and dog treats out all the time. The breakfast was a nice variety and good. The poll was nice, although rather deep for children.

    5
    « Try this terrific hotel »

    We enjoyed staying at this hotel and would probably stay there again if we were in Aurora. It is a good place to stay unless you have business in downtown Denver or just enjoy having a panic attack with all the traffic. this hotel is off the main high way and in a quiet location with access to the freeway. It is better to take the toll road than to try to find your way any where near, at or in Denver

    5
    « Great hotel for the night »

    This hotel room & bathroom were clean and the pool area was also. As it was raining when we arrived in town with two children, a pool was a must & we were allowed to check in early. Check in and checkout were quick with no issues.

    3
    « Nothing Exciting »

    Nothing Special compared to other Best Western Hotels. The breakfast area was good and food also. They had Handicap stalls but mostly filled during our stay. It was a little difficult to find. Everything worked properly.

    4
    « Good stay »

    Stayed 4 nights, two rooms. Entire hotel is very clean. Nice touches like water, fruit, cookies, coffee, even Halloween candy sitting out. Comfortable room. Housekeeping friendly, attentive. Breakfast just so so, but that's usually the way hotel breakfasts are in my opinion. Would definitely stay again.

  • 3
    « Barking dogs and musty smell »

    Arrived to stay here with the hopes of a quite time. When the door to room was open it smelt like watered down cigarette smoke for peace and quite that was shatter with a room next to barking dogs and screaming kids. What a great surprise to be woke up in night to barking dogs.

    5
    « Awesome hotel »

    Our stay was pleasant in every way. The esthetics and comfort were outstanding. Breakfast very tasty and such a wide variety of choices were offered.. Staff and management were kind and helpful each day we stayed. We will definitely stay at this hotel again when we visit our family in Aurora, Colorado.

    5
    « Everything was right »

    Spent two nights here and found the staff friendly and professional. Very good breakfast in a.m. and pool is conveniently located. Our room was quiet and clean. Especially found front desk responsive and easy to engage in conversation. When breakfast nook is closed, coffee and fruit still available in lobby. We had small children (grandkids with parents in adjacent room) and it was a good experience for them as well. Overall, very good place to stay.

    5
    « Thoroughly enjoyed my stay! »

    Everything was great! Wish I could've stayed longer. Loved the hot breakfast every morning; scrambled and hard-boiled eggs, bacon or sausage, biscuits and gravy, juices, coffees, milk, etc. Spent a great deal of my time using their high-speed Internet. Nice pool. Fitness center. Business center. Already looking forward to my next stay.

    4
    « Great pet policy! »

    This hotel is very pet-friendly. We have stayed in this hotel at least 4 times with our cats. We intend to visit again each time we are in the area. Be sure to eat at the Acropolis Greek restaurant nearby.

    5
    « Great Value »

    Hotel was very clean. Service was great. Breakfast was very good nice selections. It was very convenient to shopping and restaurants. We would highly recommend this hotel. We had a noisy family on the 4th floor above us, but hotel did offer to move us to a different room.

    5
    « Great place, great people. »

    Great location. Really accessible from interstate and RTD, but still quiet. Lots of restaurants nearby. This place has great amenities but great staff too! I've been here a couple of times now and will be going back every time I'm in the area on business.

    5
    « Super friendly and helpful staff. »

    Everything I expected (and more) based off of their website advertising. Staff (especially front desk) was very helpful, friendly, and thoughtful. Room was comfortable and provided space to do some work via their Wifi by means of a decent desk area in room and having an available Business Center (great if you need to print things!).

    3
    « Alright »

    Wednesday for one night here was decent. Wasn't anything too great. I've stayed another Best Western Plus is and they have been a lot more up-to-date. If I was back in the area I would stay here again.

    5
    « Great Hotel »

    Chose the Aurora location as we needed to be close to Denver International Airport. Good choice for our needs. Our suite was clean and the bed comfortable. The wi fi worked well. The breakfast was exceptional. There were some restaurants fairly close to hotel if you did not want to drive several miles in the busy traffic. All staff we encountered were helpful and personable.

  • 5
    « Great value »

    The Best Western in Aurora CO was the perfect solution when I needed a room for just one night that was close to a relative's home. The hotel was clean, convenient and well-priced. It was an great choice and I would definitely stay their again. Great staff.

    5
    « Fantastic Hotel! »

    Spent the night here to be close to our daughter who was giving birth the next am at University Hospital on Colfax. Quick 5 minute drive to welcome in the Twins! Staff was extremely friendly. This is a Pet Friendly hotel which is nice. Room was clean, bedding and towels were clean and soft (very important to me, shows pride). Good internet service. Close to several great restaurants and easy access to I-225, Alameda and Mississippi. Would stay here again.

    5
    « One night »

    Only stayed one night for an early morning flight. Room was nice and clean and staff pleasant. Hard to say much more as everything was to a good standard and there was nothing to complain about. Location is good for the airport and the rental car drop-off is only a few miles away.

    4
    « Well located to Major routes »

    Actually in Aurora. Well located to I-225/25/E470, Walmart, Sam's place, and a dozen decent restaurants. Not too far from Light Rail station with Park and Ride. We used it to get into downtown Denver and it was brilliant. Only $1.30 one way for senior fare, ticket good for 3 hours! Staff professional, curteous, and helpful. Hot breakfast wasn't bad and coffee actually pretty good but cold cereal choices only raisin bran and sugary childs cereal. Bar height table in lobby with device plug ins very convenient. Mon-Thurs afternoon "Welcome" snacks/beverage a nice touch. As a loyalty member got a free upgrade to King suite upon request. Nice big room, living room area w/ bed settee. Nice fridge/coffee/micro set up. Very comfortable bed. Closet and vanity could have been wider, not really enough room for 2 peoples clothes and toiletry bags if staying more than one night.....we stayed 4 and it started to feel cramped. Powerful hairdyer with long cord. Wide luggage bench but by window on opposite side of room from closet, so I moved it closer! One piece bathtub, which I like in hotels.....nowhere for mould to grow. Didn't use pool/hot tub but looked fine. Everywhere clean as a whistle. We were visitng friends in Aurora and was only 7 mins from their place so would stay there again.

    5
    « All round great expeience »

    We stayed 3 nights. First night our rental car broke down. The desk man, Ray, was really helpful. He made calls for us and even brought us munchies and take-out menus because it took hours to get a replacement car. Room was clean and comfortable, Pool looked good but we didn't find time to use it. The included breakfast was excellent, Hot food, pastries, waffles, fruit, hot and cold drinks, something for everyone -we often don't like hotel breakfasts. All staff were pleasant but Ash in the breakfast room was especially friendly and helpful. She seemed to remember everyone and took time to speak to them. Nothing was too much trouble for her. She showed my wife how to use the waffle maker - big mistake, now we are getting one when we get back home. I hope the management realize what an asset she is for their business. A great stay in all ways.

    5
    « Convenient, Safe, Comfortable, Clean!!! »

    We have stayed here many times as our daughter and grandson live close by.We are always glad to return.We feel welcome and safe. And the service is excellent. Parking is convenient. Stores close by as well as freeways. I like the indoor pool as well as a quick breakfast before leaving for the day.

    5
    « We enjoyed our stay in Denver. Enjoyed the national parks, especially »

    Would highly recommend Best Western Plus Hotel. The hotel staff were extremely courteous. We found the room was well appointed and clean. The room service was excellent, the room was excellently cleaned every day. We were not available to use the pool and fitness center, but they were very inviting and accessible. We would highly recommend Best Western Hotel to anyone.

    4
    « Leisure »

    Location of hotel was great; clean; good breakfast. Would stay here again. It was less then a mile from my daughters apartment made it so easy to come and go. Easy freeway access and close to shopping

    4
    « Good, pet friendly stay »

    The room was very comfortable and the hotel offered a free full breakfast which was a bonus. Even though it was just off of a major road (I-225), it was pretty quiet. The hotel is pretty easy to get to if you know your way on the major routes (coming from the north I-25 to I-225, then exit onto Abilene). There are a number of restaurants not far away (about 5 north on Abilene). The dogs were very welcome and the pet fee was not too bad ($20/night). Also, there's a small off leash park about 10 minutes away (on the other side of I-225) and a nice park in which to relax.

    5
    « Awesome Hotel »

    Pleasant experience from the moment we walked through the door. Front desk personnel were very pleasant and friendly especially Sandi, she made sure that we felt very welcome. Our room was very comfortable and clean, the beds, bedding and pillows were all very comfortable. It is very conveniently located from the hospital that we were visiting. The only negative I could find for this hotel was the strong chlorine order from the pool when you first walk in, but that is to be expected with an indoor pool.

  • 5
    « Best Western, Aurora CO »

    I chose this hotel for it's location, which was close to a medical conference that we were attending, and also because it was more reasonably priced than others that I considered. One thing in particular that I liked was that the bathroom sink was not in the same room as the shower and toilet, allowing me to dry my hair and apply makeup while my husband showered. There was a small refrigerator and microwave also, which is always nice to have when away from home. We also found it convenient that a Walmart was located just behind the hotel, making it easy and quick to pick up a few things that we forgot to bring. The staff at the front desk was friendly and helpful, and housekeeping did a good job keeping the room clean during our stay. They also supplied plenty of towels! I would definitely stay here again.

    5
    « Awesome Hotel... Great Staff... Great Value! »

    My daughter and I were needing a place to stay while visiting family in the area. We were greeted by friendly, courteous and very helpful staff on ALL 5 days of our stay. The hotel was peaceful... it was easy to relax and sleep. Our room was very clean and the hospitality staff was always ready to replenish our room with whatever we needed. The pool was pristine! The breakfast bar was always filled with a generous assortment of items and the area was kept clean.

    5
    « Great hotel »

    What a great hotel in a great location! My husband and I stayed there while visiting our son in aurora. Great staff and huge rooms that were spotless and well appointed with fridge and microwave. The hot breakfast was excellent with a great variety including waffles, bagels, eggs, fruit etc. great freeway access to downtown Denver. Lots of restaurants and Walmart right there in walking distance. definitely will be returning when we visit again.

    5
    « Best of the best!! »

    I stayed 2 nights at the Best Western Plus gateway. We had an amazing stay! Everyone was really friendly and professional. Our room was exceptionally clean and tidy. Breakfast was absolutely delicious. The General Manager Kyle greeted us in the breakfast room and personally thanked us for staying. Overall was a great stay and i will definitely be back!

    5
    « Nice Hotel »

    I stayed here on a week night during a business trip. Wow what a nice place to stay and I stay at a lot of Best Western's. Kyle upon check in was very informative. I travel with a long combination pick-up and trailer. They have a partnership with the Sam's club next to them that allows for such type of parking. There are numerous places to eat and drink within walking distance. I stayed in a king suite and found the whirlpool tub to be very relaxing. My only concern was that there was very limited parking. As someone who stays in a hotel at least a 150 nights a year this was one of the best

    5
    « Great Choice »

    We recently stayed at this BW for five nights and were very pleased. The hotel and our room was very clean and was cleaned well each day. The staff was very friendly. But probably what stood out most was the breakfast! There were enough delicious choices that we never got bored with breakfast. Plus they set out free snacks and beer every Mon-Thurs afternoon. We would definitely stay here again if we come back to the Denver area.

    5
    « Great hotel »

    This hotel is great for staying in Aurora. Easy to access, clean, with great staff. Breakfast is great with several options. The wifi in the room was not perfect, but we stayed on the very end very far from the front of the hotel. But everything else went very smooth.

    4
    « Great Hotel - Clean Super Nice »

    Had a bad experience they made everything right. Thanks Again Best Western, you guys are wonderful. Super great follow-up. Sometimes things just happen, they made it all right. We really appreciate you guys doing the right thing. We will stay there again soon.

    4
    « Excellent hotel »

    Stayed here 2 nights with friends. Rooms are well-maintained and -kept. The staff was very helpful and friendly. Breakfast was typical of Best Western. The hotel was clean with plenty of parking. Recommended.

    5
    « Nice overnight stay »

    We stayed here the night before we flew out from Denver to return home. The staff was friendly, the room large & the bed comfortable. The hotel is easily accessible & near (walking distance) to both a couple of restrurants & the Walmart if you need something. The breakfast was good, with a variety of options. I would recommend this hotel if you are in the Denver area.

  • 4
    « Whirlwind Tour of Denver »

    Very nice hotel in an excellent location. Hotel is near numerous restaurants, shopping and freeway access to Denver attractions. Breakfast is nice but more seating is needed. The evening happy hour was unexpected because I had never stayed at a Best Western property that offered this service. Variety of drinks is limited to beer and wine but it is very nicely presented in lobby area.The rooms are nicely appointed. I was slightly disappointed with the quality of toiletries provided in the bathroom. Pool area and exercise room is adequate. The hotel personnel were very nice and professional. The check-in/check-out process was swift and seamless. I was offered express check-out. Although I didn't use the option, it was appreciated. I will definitely keep this hotel at the top of my list when considering future trips to the Denver area.

    5
    « Stay here it's EXCELLENT »

    One of the best Best Western hotels I have stayed at. The staff from the beginning of my stay to the end was very kind, caring and helpful. The hotel cleanliness was excellent and I did not have any problems with the room. Breakfast was good and had a wide variety of items.

    5
    « Very nice hotel and staff »

    Everyone we encountered was very helpful and friendly. The hotel was very clean, the bed was comfortable, the maids were very friendly and VERY good at their jobs. We had to travel with our cat at the last minute, and they were very accommodating for us. We would certainly stay again when we come back to the area.

    5
    « Best Western Aurora »

    Staff was friendly and very helpful. I received a free gym pass at check in, which I really enjoyed. I hit the gym which was within walking distance, nice gym. I was invited to the PM social hour, but had business that evening so I missed it. Breakfast was good as usual. Nice location, quiet, with plenty of shopping real close by. Nice place that I will stay at every time I travel there to visit my sites.

    5
    « An excellent place »

    This hotel is an excellent place. Very nice remodeling a couple of years ago. It's top notch. Great staff, and good food. We have stayed here many nights over the last three years, as our daughter lives nearby, but doesn't have space for us. We have never been disappointed!

    5
    « Clean, efficient »

    Stayed just on night before using the airport. Easy to find. Convenient to a couple restaurants and shopping. Good breakfast included in the price. Room was quite clean and modern. Desk staff friendly and helpful. Very acceptable chain motel.

    4
    « Nice hotel, convenient location »

    Friendly staff from when we checked in, throughout our stay and up to when we checked out. Breakfast buffet was nice with options. Clean on the outside, lobby and room was clean. Pool was nice. Room was comfortable and clean. Exhaust fan didn't work but we notified hotel staff. Convenient location for us off 225.

    5
    « Great Stay »

    Everything was great and could not have been better! The staff was helpful, breakfast was great, and the location was perfect for us. There were restaurants and shopping near the hotel but it was not to congested an area where we did not feel uncomfortable driving on our own.

    5
    « summer visit »

    The hotel is conviently located for our visit to family. Also has a great variety of business within walking distance if one does not want to drive. The room is always quiet and comfortable. The top floor of this hotel used to be smoking and one can still sense smoke odor from the years it was allowed but it is not so overpowering as to be a problem,. Will stay there again in future.

    4
    « Helpful staff »

    We travel frequently due to lots of kids sports. We stayed in this hotel for 9 nights and had a great experience. All the staff members were friendly and greeted us each time we walked in. They had lots of extra touches: evening cookies, snacks, cold water bottles. The wifi was great. We had an issue with someone else staying in the hotel. The front desk employee, Richard, took excellent care of us. He was kind, understanding and professional. He took care of the difficult situation in the best manner possible. Definitely went above and beyond. I didn't give 5 stars because: the breakfast area was small for the size of hotel and their was only one washer and dryer for the entire facility.

  • 5
    « Vacat »

    Had a nice stay, enjoyed the cookies in the late afternoon and their breakfast in the morning like biscuits and gravy, scrambled eggs, sausage, and make your burrito. Grandson had fun swimming in the pool everyday and my husband loved the whirlpool. Most places don't have enough plug ins but not here the lamps even have places that you can plug things into.

    4
    « 3.4 miles from Anchutz Medical Center »

    Easy on and off access from I- 225 to the Medical Center. this was a friendly staffed motel with clean rooms, good breakfast and a happy hour which we could not take advantage of since we were visiting in the hospital daily until 8 pm. The beds were too soft, otherwise, all was good.

    5
    « Comfortable place to crash »

    I crashed at the Best Western Plus for one night and had a comfortable rest. The street was under construction last August, so getting to the hotel was a bit challenging, but inside the hotel was peaceful. The front desk attendant was friendly and I was greeted with warm cookies. The hotel was clean, quiet, up-to-date, and had a very good breakfast. It's conveniently located in a retail area with several restaurants and stores.

    4
    « Quick one night stay »

    Everything from check in to check out went smoothly. Pool & hot tub were great. Had to get on the road early so don't know about breakfast but there was hot coffee in the lobby to get us on our way. Close to Wal-mart (probably could have walked) which was great for restocking snacks for car ride.

    5
    « Excellent Staff »

    Best integrity of possibly any hotel. I left my backpack with two computers and other valuables in it. The housekeeper, Maria, and desk workers Kyle and Richard, were above reproach in their efforts to reunite me with my backpack, and quickly.

    4
    « Nice Hotel for Price »

    Clean, lovely breakfast, close to the highway but you don't really hear the traffic. The general manager Kyle was very nice and helped my aunt and I check in early. She got altitude sickness and we had to check out of our other hotel in Colorado Springs and didn't have anywhere to go while she felt nauseous and light headed. Appreciated the effort!

    5
    « Great Breakfast & the Best Bed Ever »

    My husband and I stayed one night at this hotel, 6/21-6/22, 2016. From check-in to check-out, the staff was warm, friendly and efficient. The hotel had an updated appearance, smelled wonderfully clean, and was well-kept. The bedroom was spotless upon check-in. I do wish the fridge had already been turned on to cool prior to check-in, but it chilled in about 12 hours and kept our wine and leftovers cool in the meantime. Let me emphasize how fresh and delicious the breakfast was: Waffles, biscuits and gravy, cereal, milk, muffins, eggs, hash browns, lots of juices and super fresh coffee! Yum! It was hot and delicious, and the dining area was kept neat and clean. Also, the king sized bed in our suite was a slice of heaven. The mattress and bedding were new, soft and rather cloud-like. We slept very peacefully. I would indeed return if I am in need of a hotel room near Aurora. Thank you!

    5
    « Denver visit »

    The hotel is clean fresh indoor pool with fitness room and business office. They offer weekday managers happy hour beer ,wine and snacks from 5-7 pm the rooms are clean and front desk staff is great customer service.

    5
    « Anniversary trio »

    This Best Western was our first night of our trip. The front desk had 2 attendants there and it was busy. When I go to front desk the gentleman said our room wasn't quite ready and asked if we would take another room, which was fine with me. Breakfast was good, room was clean and housekeepers were very nice. Overall great stay

    5
    « Excellent, convenient hotel »

    From our arrival, the staff was very helpful at the Best Western Plus in Aurora, CO. Throughout our stay, they answered our questions and helped in a timely fashion. The decor of the rooms is outdated, but the convenience and staff friendliness made up for that. Breakfast had good variety and was satisfying.

  • 5
    « Nice week stay with family »

    We visited last week and stayed for seven days. The staff was courteous and friendly & the hotel itself very clean. We really appreciated their personal touches; specifically, the "grab & go" breakfast bags provided for guests who cannot stay for the free breakfast and also the managers reception. We were so surprised by the latter because they not only had beverages but also snacks, breadsticks, nachos and even a pizza one night! The manager often checked the buffet to make sure everything was stocked. I liked the daily breakfast buffet, which again had a staff member close by to attend to anything that needed attention. My only "ding" is that our room had an odor. It was not smoke or anything like that; I'm not quite sure what it was. We never brought it up with the staff but I'm sure they would have addressed it if we did. We stayed on the 2nd floor on the side closest to the highway. We would definitely stay again but I'd ask for a room on other side of hotel. A very pleasant stay all around.

    4
    « Had a wonderful stay at Best Western »

    The room was very clean. Everyone were very helpful. The breakfast was delicious. Enjoyed the stay. The front desk was very helpful with up-dating my Best Western card to receive more points for my stay. The neighbor hood was very quiet easy access to the freeway from the hotel as well.

    3
    « Just an OK stay »

    Stayed one night as we are house hunting in the area. Only 1 person working behind the desk so had to wait 15-20 mins to check in, which I don't mind waiting but when you're with a 7 year old it can get pretty hectic quick. After we checked in, our room was on the 4th floor. When we walked in, the room smelled heavy of smoke. Not sure why as it should have been a non smoking room. The smell also followed us (of heavy smoke) on our toothbrushes and clothes. The pool was nice (goes up to 5ft), indoor, and also has a hot tub. In the morning, breakfast had a lot of choices and wasn't bad, although it goes quick so get there early. Staff was really friendly. Paid $137 after tax for a room with 2 queen beds.

    4
    « Best Western Plus, Aurora CO »

    Great and comfortable Place to stay. Convenient for guests and friends on visit, too. I would definitely recommend the place and location. It has available breakfast, pool for relaxation and a mini gym for workouts. It is also CLOSE to the Denver International Airport, Downtown, Denver, and the Malls.

    4
    « Not convenient to I-25 »

    I regularly stay in the Denver area when traveling to New Mexico; this is the first time I have stayed at this Best Western as it was close to a friend that lives in Aurora. It was not conveniently off the I-25; however, it is a very nice place to stay and in a great location, next to a mall and several places to eat. The Hotel was clean and the rooms large and well appointed. I would have liked the breakfast to have been served starting at 6:00 a.m. instead of 6:30 as I wanted to get on the road right away. Fresh brewed coffee is always available and a grab and go option was offered. The bed was comfortable and the room temperature was easy to adjust. The bathroom was large; and clean, and it was quiet and dark enough for a comfortable evening. I cannot comment on the breakfast as I was long gone before 6;30

    4
    « Memorial Day vacation »

    Stayed at this property for Memorial Day vacation to Denver. The hotel is located off of I-225, not far from the split from I-70. It is on Abilene Street, which is mainly a feeder street for other hotels and businesses near the interstate. Directly nearby is a Sam's Club. There was a shopping center within a mile and some chain restaurants about the same distance away. The property itself is in good condition on the exterior, and the grounds are maintained. The lobby looks like it was updated in the last 3-5 years and has a clean, modern look. The breakfast area is off the lobby in a separate large room. Hot breakfast items are served there, usual hotel fare of eggs, make-your-own pancakes, etc. Breakfast area is clean and regularly staffed. We also used the pool area, which is regular sized swimming pool and a hot tub. They were finishing re-titling the pool room, but this did not interfere with use of the pool and should be completed soon. Our room was very good size (2 queen beds), had a clean look and appropriate furniture. The mattresses felt slightly hard, though I've always found hotel beds hard and never as good as the one at home. Room was kept clean by staff, though they did not refill some of the coffee items one day. I would say it appeared the hotel was fairly full, but there was not much noise to be heard. One other critique I have is the wi-fi shows a strong signal, but it seemed to stop working after 15-20 minutes on my tablet. Since I was only using it sparingly, I didn't say anything and it wouldn't negatively influence my decision to stay there in the future. All in all, it was a good hotel. This is only the second BW Plus property I've stayed at, and the difference in quality seems to only be in the margins. Overall, I like BW properties and this is one I would stay at again in the future.

    3
    « Decent Hotel »

    Decent hotel for quick stay on our way to DIA. The staff was wonderful, but the room was a bit shabby. The sink was loosely attached to the wall. I was afraid it was going to fall off. Everything else was ok. Left at 5 am so we didn't get to try breakfast. I was impressed that the room had a fridge & a safe. I would stay here again for a quick trip.

    4
    « Business as usual... »

    As a frequent business traveler I find that the amenities offered here are very satisfactory. I was a repeat customer to this facility. As a bonus, there's a Sam's Club next door, so being a member I walked across the parking lot and purchased room munching supplies and an inexpensive dinner of pizza or hot dogs a couple of times.

    5
    « Stranded but Happy »

    Myself and 7 of my customers had been held up in Wichita waiting on a plane coming from Denver to pick us up. As the plane was over 2 Hours and 45 Minutes when it landed in Denver we ended up missing our connecting flight. As I am very familiar with the Best Western line I decided to call the local Best Western hotels starting of course at the closest location. They were unable to assist as they were full from other people who had missed flights as well. I ended up getting in touch with the Best Western in Aurora and was informed that he would find us room and that we could head over. We made it to the location and found that the staff were very friendly and helped us get situated with rooms which made me feel a little less stressed. The rooms were clean and spacious and everyone had a comfortable sleep. The breakfast was good and just what we needed to get the day going in hopes of getting home.

    5
    « Wonderful Service »

    Polite staff. Got me into my room hours before check in. Breakfast room was clean and well staffed. Great variety of food. The hot tub was actually hot! Pool towels were stocked. I can't say enough about my stay here. I was very pleased!

  • 4
    « Pleasant, pet-friendly hotel »

    This hotel is very friendly to pets and is a nice, clean place to stay. We were turned away from the Best Western Denver Southwest because we had three cats, but this hotel made us feel welcome. The front desk staff is particularly kind and helpful.

    5
    « Wonderful Stay »

    We planned on staying in several Best Western Plus hotels on our trip home from Virginia. Everyone one of them including this one were outstanding!!! The staff was very friendly and accommodating to our needs. The room was very nice, clean and comfortable. The complimentary breakfast was very nice with a good variety of breakfast items. Overall it was a great experience and would definitely recommend it for anyone traveling though the Aurora Colorado area.

    5
    « BRAVO!!! Best Western Plus in Aurora Colorado »

    My husband was having heart surgery at Aurora Medical Center and being close by at the Best Western Plus in Aurora was a God send. It was an all-round wonderful hotel. I could not ask for more wonderful, friendly and competent staff. BRAVO!!!!!

    5
    « Close to Hospital »

    We stayed in the hotel due to our grandson having allergies we are unable to stay in any hotel that allows pets. We were thankful for the staffs help in getting us maps and helping with directions . The hotel was close to the hospital and yet far enough away that we could enjoy the restaurants and shopping within walking distance of the hotel. The pool area was kept clean.

    4
    « Wonderful and thoughtful service »

    We found the BWPlus to be conveniently located close to the Anschutz Medical Center and easy to get to off the interstate. Being close to Schlotsky's and Sam's club was especially handy. Kyle (GM), Sandi, Richard, Mark, and Ashley went above and beyond to accommodate us during our medical trip to Aurora. My mother arrived injured from an accident at the airport and the staff helped her by handling all the luggage and moving her room to one more easily accessible. They provided doggie treats each time we walked by the front desk and the breakfast was filling with sausage, danishes, fruit, etc. The rooms were clean and well-appointed with coffee maker and fridge.

    1
    « Best Western, NOT a "Plus." »

    I have really enjoyed Best Western Plus in Boulder, Co, and in Grand Island, NE. However, the so called Best Western Plus at 800 S. Abilene St. in Aurora Co. is in no way a "Plus." The hotel should be stripped of that designation at once. I just returned from a 4-night stay there (April 2016) and found that the general manager, Kyle R. Murray, by his own admission knew nothing about the problems: broken toilet seat in Room 418, broken waffle machine in breakfast room, kitchen out of many foods 3 days running, lamps flanking the single sofa in lobby had no lightbulbs and there was no intention to install. Guest rooms very dim----looked like a nightstand per room was removed as was the lamp that would be on it. Staff refused to provide an extra light. When I asked the manager about the problems I encountered, he accused me of "trying to pick a fight with him." Hotel rather warn, depressing. How is this a Best Western PLUS?? Beth Ann Wilson, St. Louis, Missouri

    3
    « Not bad, but not my favorite »

    Just spent three night here. Selected it based on TA reviews. Bottom line -- it's fine. Nothing fancy, and it is reasonably but not spotlessly clean. The staff is very nice but it seemed they were stretched thin. One day our room did not get made up until about 4 pm, and that was not convenient for us. We'd been out of the room most of the day and wanted a few minutes to relax. Among the things I did not care for were the fact that the beds squeaked anytime you turned over, like an old spring mattress. And I did not like the fact that there is no counter top in the bathroom where you can lay out your toiletries. One ends up using the toilet lid, which is not ideal. The hotel breakfast is OK, but thankfully we brought some of our own food. The location is decent but a little hard to access because of the nearby roads and construction. It was not bad, but when we return to Aurora we will find another hotel.

    3
    « Older, over priced hotel »

    I stay am many Best Western; they are a partner with one of my preferred airlines. This hotel is older, which is not a problem in itself, but you the rates are that of a much newer, nicer, better appointed hotel. I would have been OK paying $60 for this room. I needed the suite because I was working at night and I needed the room. My bill was $150 including discounts. Old bed, old sofa, and horrible pillows. The pool is located in the center of the main level. Chlorine smell is strong, I could smell it in the hallway on the 3rd floor. The provided breakfast was sub par for the price for the room. There are several other hotels within a few miles for this, I would stay there. Overall, this cost more than had I stayed at the Doubletree or the Holiday Inn Express just down the road. Again, not bad, the worst place I have stayed, but the price you pay is not worth what you are getting.

    5
    « comfortable hotel »

    staff very friendly and accommodating good location by restaurants macys Sams Club and more I've spent many nights here and even when hotel is full the staff makes sure your needs are met pool very clean and inside laundry facilities

    4
    « issues....... »

    There is a big problem on the 4th floor, north end of the building. There is a "compressor" motor that runs every 2 hours for 30 minutes and it is LOUD. No one who has stayed in the rooms directly adjacent to this NOISE would give this hotel a good rating. Also, if your room is on the front, highway side, of the hotel forget about ever having peace and quiet. LOUD traffic noise 24 hours a day. Other than that it is a nice property. The room was clean, the bed was very comfortable, not hard at all. The staff is as helpful as they can be. There are many restaurants and stores nearby.

  • 5
    « Great Hotel »

    The breakfast and staff was awesome. Very clean rooms. Indoor pool and hot tub was nice. Great location, right by the interstate. Walking distance to the mall and WalMart. We would definitely stay here again.

    2
    « Blizzard emergency, no food »

    I just read the review about having no food during the blizzard & completely agree that this was not handled correctly. The manager brought in pizza for himself & staff only. We observed a guest helping himself to pizza in the breakfast area & a staff member ran in & made him put it down, retrieved the pizzas & put them in a private room. Guests were stranded in rooms all day with no food, for "happy hour" they put out a bowls of chips with a carafe if wine & some canned beer - nothing for children. I could write much more about this very negative experience but suffice it to stay we won't be staying here again!

    4
    « Great for an overnight stop »

    An older BW. However well cared for. Check in staff friendly & courteous. Managers reception in progress (beer, wine & snacks). Room with king sized bed large, comfortable & clean. Bathroom large & clean. Our room was very quiet facing the back. Moderate sized breakfast area with usual fare. Coffee good & hot. Hotel is located in an outside shopping center. Fast food & restaurants located nearby.

    2
    « Snowed in! »

    We stayed here 2 nites. One planned, one nite not! Second morning woke to an arctic blizzard! Granted the hotel didn't have a restaurant onsite, but they should keep food on hand to feed them when these freak storms hit Denver, they know that these things happen. People couldn't drive anywhere, there were no delivery services, the city was pretty much shut down. The nite staff (men) were extremely rude. I called down and requested two additional pillows and he said they were out. I said, you're out, of pillows? He says yes! Omg! Lol This was the first nite, so I knew he wasn't out of pillows, the hotel barely had any cars in the lot. Long story short, stay elsewhere! Oh...and the beds were hard as a rock!

    5
    « Great value!!! Pool and hot tub included!! »

    My sister and I stayed here when she came to visit. We took her two small children swimming in the pool and they loved it! The water was a decent temperature and it's inside which was nice because it was early March. They also had continental breakfast which was extremely convenient. This location is perfect because it's close to the highway, lots of restaurants and shopping.

    5
    « Nicest Best Western in Denver »

    The Best Western Gateway, on South Abilene right off Interstate 225, really shines. The pool and hot tub are relaxing, the staff is very accommodating, the rooms are spacious and inviting, the internet is fast, and the location is convenient to the airport.

    4
    « Good value accomodation. »

    We recently stayed at this motel as we were attending a conference in Denver. We found our accommodation comfortable and clean. The only problem was that the shower was not hot enough, it was a disabled bathroom (not asked for) so maybe the temperature is controlled. The staff were welcoming and friendly with special mention for the lady running the breakfast room, nothing was too much trouble for her. Breakfast was included in our tariff and the food was plentiful and nice. If I return for another conference, I would definitely stay there.

    3
    « A CLEAN AND CONVENIENT INN THAT IS MODERATELY PRICED »

    I spent four nights at the Inn. From the time of my arrival, the reception was warm, friendly and helpful. My room was clean and well set up for a single person or family. The rooms are well price and generally moderate compared to the surrounding competition. Your stay at this Inn, will be "easy" and very comfortable.

    1
    « HORRIBLE »

    Beds were to hard. The second day they did not clean our room and when i tried to talk to maid she did not speak English. The manager had a Himmler attitude and look.I will never take my family to another Best Western ever.I will never recommend Best Western to any of my friends or many business associates or clients. In fact I will make a point of telling everyone not to stay at Best Western anywhere.

    4
    « Aurora »

    The stay went ok. The check in was kind of a drag waiting for the receptionist to get off the phone. Next room was really noisy. We will stay there again. The hotel is in a bad location. a lot of detours at this time. Very clean rooms.

  • 5
    « Nice »

    Comfortable, nice, great for the kids and close to the medical centers we needed to go to. The room was clean and it was very quiet. The breakfast was good and presented nicely. The internet actually worked and the tv worked. Enjoyed our stay.

    5
    « Capitol Hill Day »

    I have stayed at this location in the past and was very satisfied. Easy to access and rooms are quiet and comfortable. Staff is very helpful and accommodations are very good for the price Will stay here in the future. Even though the people I visit have moved to Denver proper I like the hotel better than the ones I have stayed at even though they are closer.

    5
    « Great hotel experience »

    This hotel was recently remodeled in 2015, and they did an excellent job on decor, linens and furniture. Rooms were very spacious with adequate lighting. Hotel staff were very courteous and professional. I would definitely stay here again and also recommend to friends. We appreciated the hospital discount which was more than AAA discount.

    5
    « Great place to stay »

    I have stayed at this hotel a number of times over the last few months. The staff are always pleasant and friendly very helpful. quick check in and check out. The rooms are always clean. The breakfast is comparable to most hotels. I would recommend this hotel.

    4
    « Clean and safe and secure »

    This place is right down the road from my office, and I stay here when I have early AM meetings, or when bad winter weather hits and I don't want to commute back to Boulder. Desk staff is super polite and will fulfill your every request, even at 3AM (I teach night classes at the college down the road). The breakfast is decent in a hotel sort of way. Be sure to give them your AAA, AARP, and Best Western cards, the room rates go way down. The only other safe and secure option is the Holiday Inn Express half a mile south, and I found it worn, shabby and dirty and at the same price. There are other really sketchy hotels within a mile of this place, but here you have lots of parking with security cameras watching your car. Reserve your room well in advance, as this place fills up fast, it's right across I-225 from the UC Medical Center and folks who have to go there know it's a safe, clean and secure solution.

    5
    « Was a Great Stay! »

    Awesome experience! I have had a hard time finding a hotel that I actually enjoyed but this was it. The staff was supper friendly and the breakfast was good. my family and I had a great 2 nights here. The room was very clean. the bathroom and tub were a good size.

    3
    « Richard on the late shift was not helpful when I asked for towels and shampoo since our room was not clean »

    Night shift was not a easy check in. The breakfast was great. Noise in the hallways next to our room. Too close to the elevator, I guess. Great except for Richard. He told me he did not want to fight with me about our room that was not cleaned or towels changed and shampoo and conditioner replaced.

    4
    « Good place to stay not far from airport »

    Great staff clean hotel. Very friendly will do anything to help out the guests. Breakfast was good and always stocked. Easy access to the interstate and local dining. Have afternoon wine, beer, and snacks. Will visit again.

    5
    « GREAT STAY AT THE Best Western PLUS Gateway Inn & Suites, Aurora, »

    This Hotel is very well managed! The entire facility kept real Clean! They have an excellent breakfast for the tenants and an excellent food Staff! They have a great room layout! The swimming pool and the sauna is great! the evening happy hour is GREAT!

    5
    « Great Stay »

    This is a great place to stay. Richard was especially nice and helpful during our stay. Rooms were nice and clean, and hot breakfast very morning. I recommend staying here to everyone. When we visit the Denver area again we will be staying here.

  • 4
    « Good value for the location »

    Nice entry way, nice room. I could hear steps of the guests above me. Fitness center was nice. The breakfast included eggs and sausage. So for those who cannot eat wheat or gluten, there is that option.

    4
    « Thanksgiving Holiday »

    After a one night disaster at a sleazy, dirty, mold and mildew Travel Lodge stay in Aurora that was part of a package deal with Southwest Airlines we check out of the Travel Lodge and into the Best Western for 3 nights. It was a perfect choice and a great stay. The room was fresh and clean. The staff was excellent. It was a great value for the money. I would stay here again.

    5
    « EMERGENCY RESERVATIONS »

    A severe winter snow storm hit the Denver Colorado area! With us living outside of Denver, East 40 Miles, we were able to get a reservation at the Best Western Hotel for the night! After hearing the Rods were still closed, we call the Best Western Hotel and Sandy was able to schedule and reserve another night at the same rate!

    5
    « Staff Extremely Helpful »

    My daughter and I stayed at this location so that I could take care of her after a brief procedure at a nearby medical facility. Comfortable beds and clean rooms. All front desk employees were courteous, knowledgeable and helpful...everything from having loud music quieted to fixing the printer in the business center. Breakfast bar was very accommodating along with the staff that made sure you had everything you wanted. Close to the expressway. Stores and restaurants are right there for all your needs.

    5
    « Best Hotel in Aurora »

    This hotel is clean and nice. The staff is outstanding. They are so welcoming and kind. This is our favorite place to stay when going to Denver. The location is great with lots of shopping and restaurants close by.

    3
    « Good place to stay for Anschutz Medical Center »

    The view is either of a shopping mall or of Hwy I-225, but for the price the stay was good. The bed was comfortable, the room was clean and except for one person, the staff was friendly. The hotel is an easy 4+ km from the medical center. My room was on the mall side of the hotel, so I can't comment about traffic noise. The bed covers are thin, but the air-con/heat keeps the room reasonably comfortable. I would recommend this hotel over the Springhill Suites across the street from the medical center.

    4
    « Clean and comfortable »

    We stayed three nights at this hotel because we were visiting family in the area. My only complaint was that our room 213 had a view of a brick post and a lot of pigeon poop. We kept the drapes shut. I would stay there again, but ask for a room with a view.

    5
    « Clean and close to everything »

    Room was clean and check in staff could not have been nicer. Breakfast was hot and very good for a "freebee". Right off the highway and close to several shopping strip malls. I would highly recommend this hotel.

    4
    « Great Stay in Aurora »

    We need a place in Aurora near family. This place fantastic. It was quiet, clean and the staff was very respectful and helpful with local directions to events as well as restaurants. We will definitely stay here the next time we're in town.

    4
    « my second visit »

    this was my second time staying at this hotel. i chose to stay here again based on a number of factors friendly helpful staff,clean rooms and general overall location in regards to my business in the area. i enjoyed what amenities i could as my stay was brief especially the indoor pool and jacuzzi and complimentary breakfast. i,m sure to be back when in the area !

  • 4
    « Decent hotel close to Denver Airport »

    I gave only 4 points because the hotel is located right on the Interstate. So if you get a room facing the street it is noisy. We stayed here twice, on the second stay we were assigned a room toward the parking lot which was nice and quiet. The rooms are spacious and clean and the breakfast is good. This is an ideal spot if you are traveling to/from Denver Airport - it is only 20-30 min away.

    4
    « Good stay »

    So I will tell you this is a typical Best Western stay. The room and bathroom were all clean. Linens on the beds and towels were all nice and clean. Beds were comfortable and TV works fine. That said the one complaint about the room that I have is that the grippy stuff on the bathtub was a bit worn and I nearly lost my balance two times. I let the person know about this when I checked out so that they can address it. Breakfast was typical but with only three types of cereals from a mass dispenser (versus having individual packets of cereal). Problem solved in taking it on the road by putting the cereal into a coffee cup and slapping on a lid. I did a test with the Best Western Kiva in Fort Collins and this one. In the reservation request section of the online form I asked for a printed picture of a famous person to be put on my nightstand. In neither case did Best Western deliver. This is not an issue that affected the stay but I will say that other major hotel chains accommodate requests. This location was convenient to shopping and food. I would have no problem staying here again.

    3
    « too much odor in the room »

    The staff was helpful, professional, and courteous, but I would not recommend this hotel due to the heavy hand with Febreeze or other fragranced product. If the room is clean, there is no need for an artificial scent. Sorry to give a poor rating, but my personal pillow I brought with me even still smells from the hotel which interrupted my at-home sleep.

    4
    « Nice rooms and breakfast was very good. »

    Staff was friendly and helpful. Room was not bad. Breakfast was great and a lady named Rebecca was wonderful. She made sure you were happy and one day had a special pumpkin spice waffle mix available. She even gave us a special little gift to give our granddaughter. Rebecca was super! This location has lots of restaurants and shopping nearby.

    4
    « Clean safe place to stay »

    Best western was very clean. In suburban area with lots of shops & restaurants. Close to freeways. About 20-25 minutes from downtown Denver. About 15 minutes from Denver International Airport. Would stay there again if opportunity arises.

    3
    « Noise and dogs! »

    The room was well appointed and clean, but the noise level was most disturbing. They need some kind of sound proofing. I also don't like being in a hotel where dogs are allowed. Not only is the barking annoying, but dogs go to the bathroom on the floor, get on the furniture, have fleas and shed. It is not sanitary.

    2
    « Management cleaning cost saving policy »

    Two night stay and room was not cleaned. Reason given that it is policy not to check a room a second time if the do not disturb sign is on the room. We told staff before noon that the room was free to be cleaned. On our later return, manager said it was policy not to check a room twice due to the time a cleaner had to clear a floor. It's a small hotel. Cost saving policies like this damage the stay experience. Just to note. It's really an airport hotel which is what we wanted to avoid.

    4
    « Nice Place For a Day or Two »

    Stopped on the way back from Vail and we were very close to the airport. Not much directly around the place, but only a few miles from a big assortment of restaurants. They provided the usual buffet breakfast and it was good.

    4
    « Decent hotel if you're passing through »

    Decided to stop around Denver on our road trip and picked this hotel based on reviews. The room was clean and the staff was friendly. The bed was budget level but not uncomfortable. Ditto for the rest of the room's furnishings.

    3
    « Okay if you need a place »

    I picked this hotel on the basis of the reviews I had read about it. When I arrived I found a hotel that was rather average and with a very limited staff, many of them very tired from working overnight and double shifts. The room we requested was average, and the service we received was spotty. We were out from 6:00 a.m. to 2:00 p.m on the first day and found the room had not been cleaned upon our return. When we inquired, we found out that rooms that were being occupied for more than one night were not given cleaning priority. We all ended up waiting in the lobby for the room to be cleaned after our own long day out. Not sure I'd recommend.

  • 5
    « Very nice »

    This is a clean, friendly place to stay. It is near shopping, restaurants and the freeway. Service was good, breakfast was very good and I would recommend this facility to any one going to the Denver area.

 

Getting to the hotel ...

All directions
·From: Interstate 225. Take Exit 7-Mississippi. Go east on Mississippi and then north on Abilene to the BEST WESTERN PLUS Gateway Inn & Suites.