Best Western Plus Gateway Inn & Suites

We stayed at this hotel because it was close to our daughter's house, and it turned out to be an excellent location, near shopping and restaurants. The breakfast was outstanding and the breakfast managers did an excellent job of keeping the dining area clean and well stocked. The yogurt bar was very good, as were the pancakes. Plenty of options for both kids and adults. The pool was clean and welcoming. The rooms were clean and spacious, though we did wish there was more seating. We would definitely stay there again.

First off, the hotel is a little older but it is clean. Our room was spacious, the breakfast was good especially the yogurt and pancake machines! Never see anything like them before. Front desk was nice every time we needed them. Some of the issues we had were the bed was very hard and uncomfortable. The pillows were not standard size and they were uncomfortable so we went to the Walmart around the corner and purchased a pillow for my husband. There were no USB plugs anywhere in the room so bring a plug in. They put too much chlorine in the pool. We could smell it all the way up to our 3rd floor room everyday. It gave us headaches because it is too strong. Only one elevator for 4 floors so it was slow. Otherwise, it was conveniently located near a Walmart & Sam's and right off the highway.

Staff was amazing and the hotel perfect for anyone who needs a clean and comfortable place to stay while in Aurora. In addition, the morning breakfast buffet was a great way to start the day prior to checking out and heading to my morning meeting It is also conveniently located near the highway and right next to a Walmart for anything you may have forgotten.

We had a lovely stay. The staff was excellent, helpful and courteous. The rooms were lovely and clean. We used the business centre to print our boarding passes. The breakfast was wonderful and the staff was constantly replenishing items when things were getting low. We would stay there again should we be visiting again.

We stayed for 11 nights and couldn't fault the hotel or staff. Everyone was friendly and helpful. The breakfast included in the price was delicious, the yoghurt and pancake machines were brilliant. The guy serving the breakfasts was very organised and kept everything spotless. The nice addition of a swimming pool was great it was clean and warm. Room was big and clean. Lots of shops and light rail within walking distance.

The so-called sofa was a hammock. One cannot sit on it because you're sitting almost on the floor. Had to stack two cushions on top of each other in order to sit on it. The pillows are footballs, When you put your head on them, they flatten to nothing. Then one ends up with a sore neck. We have been to many BW's across the country, this one was clean as usual but the sleeping and the ability to sit anywhere except the office chair was awful.

Courteous and efficient staff-- front desk, housekeeping, breakfast service. Actually, the hot breakfast was probably the highlight-- there was a variety of choices, the food was almost always hot, and the area was kept clean. This hotel was a convenient place to stay and in general the area was safe. Security appeared to be sufficient, but it still seems that it was better to park in front of the inn later in the day....

Stayed here on a long road trip. Very clean and comfortable. Helpful staff. If you are hungry for dinner go to the Bua traditional Thai restaurant just up the road in the parking lot. 2 min walk. The best Thai food we've had in 25 years of traveling and living in America. Breakfast buffet in the morning was great too. Fluffy scrambled eggs, potato and corn beef hash.

When we checked in, the lady who attended to us was very kind, helpful, informative, thankful for our being rewards members, and even gave me an amenity kit (I didn't even asked for one, but I ended up needing one since mine had just broken). The staff was always very courteous. The room was large and very comfortable. The hotel is a little dated, but it is kept very clean. The indoor pool and lobby are also kept nicely in order. Lastly, it is surrounded by several stores and restaurants in a good area.

Beautiful property. I have nothing bad to say. Rooms are large & clean. Bathroom was very nice. Breakfast was great. Front desk receptionist was very welcoming & helpful. There is no reason not to stay here.

The stay at Best western in Aurora was wonderful. I spent 5 night there with my family and service from staff was commendable. The response to my question/query was speedy, the staff was friendly and made my family and I feel welcomed.

We stayed at BW+ Gateway Inn & Suites at the end of a busy driving vacation. Sandi greeted us warmly, answered all our questions, and we settled in fine. This property is as expected for a BW+ -- well-maintained, clean, well-supplied, with a pool and a laundry room. Sandi's friendliness and helpfulness made the place stand out for me. How to use the laundry? Where to find a car wash? Large bags of ice? She had great ideas. The best was how to leave and catch I-70 east without using any highway in the city. What a relief!

The front desk manager supposedly Richard It was super racist because we came in. We ask how much was the rooms he say he's not gonna check us in to get out. I highly recommend you do not stay here !!

Great hotel. Nothing to fancy but was a great price and staff very helpful. Close to the mall and lots of food options. Rooms are specious and comfortable. Has a year round pool and it's heated. Breakfast had good options and internet was good.

Smoke smell in a non-smoking room. Bed and sofa not comfortable. Staff not accomodating. Breakfast options limited. Overall Bad experience. I am a platinum member and this is not so good compared to other BWs I have stayed in the past. Dated building and facilities.

Very comfortable, clean, professionally staffed Best Western. It's not meant to be a palace -- rooms are basic plus- but it's exactly what one would want for a comfortable several-day stay., especially because Best Western rewards members get a reasonable rate, below that of worse-reviewed motels in the area. We were delighted that Travel Advisor members recommended it. Highlights: -- all the front desk staff were particularly friendly and helpful. -- everything is very clean -- The breakfasts are above average, because they have a YOGURT MACHINE with frozen berry topping, which, in our limited travel experience, was new and wonderful to us. The disadvantage: they do NOT have a mini-fridge in the breakfast area, so when the yogurt machine is on the fritz, no yogurt. Keep some yogurt in your own room's refrigerator. -- the breakfast staff is remarkably hard-working, and keep everything replenished, much more so than other breakfast staffs we have seen since covid. No fooling around for them.... Still, there is a tendency to run out of muffins -- oh the horror of it. -- the room showers are TERRIFIC. -- temperature control system was fine -- for those who can't be away from SAM's CLUB for long, it is directly next door. For those who need a mall, it is supposedly next door; the approach to it is somewhat of a mystery. Restaurants are a few-minutes' walk. Disadvantages? -- the rooms' sinks are outside the bathroom, in the room's entrance area. This may bug those people who do not want the rest of their party to see them brushing and flossing their teeth. -- the bathroom fan in our room was unusually loud, which may awaken light sleepers if someone needs the bathroom in the middle of the night. Really. -- the property is small, with no recreation area or outside benches. It is perched along the freeway. While the lobby is attractive, it is not an easy property to which to bring local guests with children who have come to welcome you or to make sure that you are really leaving at last. Be aware that the Denver suburb of Aurora covers about as much land as a small state, so that being in the same town as friends does not necessarily mean that you are just a few minutes away from them. Downtown Denver is about a $19 to $25 dollar uber/lyft ride away. You can take light rail, if you have the time to make connections, but the light rail stop is a not-pretty walk away through mall parking lots.

Stayed here for about less than a week. The staff was very friendly. Housekeeping cleaned rooms well when requested. Room/Suite was comfortable. Had a couple issues in the room that needed repairs, but staff was responsive. Continental breakfast was good and had a variety of foods. Access to the bigger gym next door was very convenient as well. Overall, a nice stay for good value.

Great location in Denver area. Easy access to stores and restaurants. Clean and well maintained hotel. Professional and kind staff. Will try and stay there on my return trip.big, comfy bed and roomy room

This hotel is a great place to stay that is close to Denver and the airport. There is an indoor pool and hot tub, and a tiny gym. The rooms are large and comfortable. I enjoyed the breakfast and the fact that there were a couple of good restaurants within walking distance.

I stayed here for a few nights to get some rest before continuing my journey through the states, and let me say, the location of this hotel is prime for exploring the area of Aurora/Denver. The mall is only 3 minutes down the road, walmart and sams club is 2 minutes the other way, and there is an abundance of food options to choose from. I highly recommend this spot. The staff is very friendly, rooms are very clean, and they have a nice indoor pool so its open even when its cold out! They also have a good assortment of foods for breakfast whether you need to grab and go or have the chance to sit down and eat, you'll be well fed.

My overall stay was good. Upon arrival, the staff were great with my check-in and very nice. If your are limited on funds but want reasonable comfort, BW will get the job done. Easy check in & check out.

Best Western Plus is a great hotel to stay,I would highly recommend it to anyone who is in that area looking for a place to stay. I stayed there on numerous occasions and everything from the breakfast,cleanliness,staff members,managers and etc have been great

I had dogs and kids and was put into a room on the 2nd floor. We were called by the desk saying there were complaints of noise. It was not “quiet hours”. The hotel should know in all of their experience that dogs and kids should never be put on top of people who will have a problem with noise. In fact if anyone has a problem with these things they should be put on the highest floor. It was not hospitable and the attitude was unnecessary. The parking lot being repaved and unusable was irritating and inconvenient. The beds were uncomfortable and squeaky. Vending machine items were dramatically overpriced. Breakfast was okay.

Sandy at the front desk took care of me. I called from the airport to see about early check in and she was about to accommodate that. Having had to get up at 230 to catch a fight, it was nice to be able to check in and rest a bit. The coffee in the lobby has to be the best hotel coffee I have ever had. The room was clean and spacious. All of the employees we encountered were awesome and attentive. Don't hesitate to stay here.

The king suite room is my favorite! We got the king bed with a walk in shower a desk and couch and matching chair. Breakfast now features sausage, scrambled eggs and breakfast potatoes. Also a yogurt despenser and add fruit and nuts. In lobby u can get coffee and tea anytime. Hotel also has an indoor pool and hot tub. Although we arrived two hours early we were allowed to check in. Room was clean and bed was comfortable. I e stayed here several times and staff is always cordial. Price is reasonable. Try it!

Very clean and had staff members clean 1 a week or more if needed. Breakfast and coffee everyday. Pool was awesome and had 2 washers and dryers on site for $2 each. We checked in super late and called the desk before hand no problem! Great staff.

Best Western is our go to hotel while traveling. Always a good stay. Clean and great breakfast. Staff is always pleasant and helpful. Accommodations are usually updated and basic essentials are available for refills if needed.

Hotel was clean and the beds were comfortable. The AC kept us cool during our stay, which was nice since the temperature was in the triple digits. The breakfast was decent, with several hot and cold options. The best part was the hotel's location, close to an array of shops, restaurants and golf!

The employees are super nice. Breakfast was great! It had good flavor, and was hot and fresh! The rooms however are small, the AC didn't work that great it felt muggy, and wouldn't cool. The whole hotel had a very weird/bad smell. Lots of weird people hanging in the parking lot I assumed it was a good part of town. But did seem a bit sketchy

Like the location, we come down for the children's hospital quite a bit and it's nice that it's not right on Colfax. I literally have no complaints about this hotel. It was nice, clean and affordable.

Worst hotel I have stayed at in a while. Filthy, smelly rooms, bed bugs, broken laundry. Not sure how it got good reviews. Got two rooms and one was so smelly asked to change. The new room had bed bugs. Avoid this one.

The room was clean, very comfortable, and the staff was amazing. The guy at the front desk went over and behind to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Aurora, CO

The staff was very friendly and helpful, and we found the room very clean and comfortable. We also enjoyed a relaxing evening at the pool and hot tub during our stay, and were pleased with the free hot breakfast.

We used this hotel at the end of our week in Denver. We had a vrbo with our group the rest of the week, they left a day earlier than us so we just needed a spot for one night before our flight home. This hotel was perfect for us. Great location, clean, comfortable rooms and super friendly staff. Would definitely stay here on any return trips to the area.

Only problem we had was the week we were there; the internet was down. We were promised a reduction in rate because of this; however; when I received my final bill via email it was not delivered as promised. Big Disappoint in BW for this. Usually I have no complaints about any BW just great compliments. Guess it happens sometimes :(

This place was very clean. The breakfast was decent, but would be nice if offered a little longer. Had fun swimming with the grandkids! Location isn't greatest, however this is a very good hotel for the area. Frustrating that internet could not be accessed and the clerk was not helpful, only said it was problem with my computer, yet no issues anywhere else.

Great location and quality hotel. Close to shopping, food, and near Children's Hospital Colorado which was our ultimate destination. Friendly staff, complimentary cookies and functional and easy breakfast. Quick checkin and checkout process and clean swimming facilities for the family. Just right for our family of five. Have been repeat patrons of this hotel for several years now. They've been there for us when we needed it!

Our room was fine, had a mini-fridge which was nice and the pool / hot tub was nice. Beds were the typical hotel bed, not one you want to sleep on every night but for a weekend it will work. Would have been nice if they had any outdoor seating areas to take advantage of nicer weather. Our biggest issue though, was that we accidentally booked our stay for the wrong weekend and the hotel refused to let us change it when we arrived a week early. So instead of being able to apply the payment we had made (100% up front) to the earlier date (still plenty of time for them to re-book our room the next week), we wound up paying for a room when we needed it and then the reservation when we didn't. Thankfully the two night stay was only a little over 200 dollars, but with rapidly rising costs on everything this really hurts the pocket book. Spend the couple extra dollars for a refundable reservation, because they won't be flexible with you at all if you have to cancel or change your reservation.

Always have good stays at all the Best Westerns we stay at. Makes finding a hotel easy to decide on as we travel frequently. We pick Best Western because it is affordable and always clean and staff is always pleasant.

Don't hesitate to use this facility but do go through them directly. The staff have little agency in managing third party bookings and this creates a significant stressor for them. This unfortunately impacts the guests. Good option for business or family visits.

As soon as I walked in I was greeted felt welcomed, took 5 minutes to check-in on the way to my room hallways were clean, walked in to my room bed was made, I was provided with pillows, towels, small shampoo bottles , good parking, 10/10 would rebook.

The hotel said best western plus,however We felt not a plus.... The hotel room smells like a hospital. The building is pretty old. The price is little expensive. But most hotels are this price range now... Location is very convenient for shopping.

Best Western is probably one of the most consistent hotel chains currently, they manage to create a positive environment even with all of the current challenges in staffing, rules, protocols, and everything that has changed travel experiences in the past year and a half. Kudos to them for trying to stay customer focused.

Second Best Western I've stayed at in the past week. Both were awesome. Been years since I frequented a BW. Now I know they are greatly improved. Awesome, clean, great breakfast, friendly associates...and on and on...

With so many hotel options in Denver we chose to stay at Best western in Aurora rather than busy downtown Denver. This hotel was clean, friendly and very accommodating. Will definitely stay there again if we travel to Denver again.

My plans at another Best Western were thwarted. Upon contacting the parent company, Best Western did their best to relocate me at the last minute. This place stepped up and made sure I had a room. They provided a stellar room and they were very nice about it. It was excellent and remained quiet throughout the entire evening. I was impressed and said that when I travel again to this area, I would absolutely stay here!

Good location close to 225 and the airport. Room decor showing its age -- the easy chair looked creepy to me and I didn't use it. The bed and pillows were comfortable. The check-in lady was very friendly and helpful. I was not pleased to see that no-one on the staff were wearing masks. Not even the woman putting out breakfast food. Why is this not required by management? Just a note: I asked if it was safe for me (older single woman) to walk to WalMart at 8:00 in the evening and the clerk advised me against it.

This hotel was very excellent and I'm so glad we chose it! Most of the staff were very friendly but Janelie at the night desk is one of the sweetest ladies and most helpful staff members I have ever met. She made our stay so special… what a gem she is! The hotel was clean, comfortable, and quiet. We stayed 3 nights and wouldn't hesitate to stay again when in the area.

We often have medical appointments in Aurora and this side of Denver and this is a perfect location for us. And we are always treated well- love the staff- room always very clean and the suite is a good size for us and the dogs. Plus we are Best Western rewards members and that helps

The Best Western chain is the most consistent in cleanliness of any motel chain I've ever stayed in. They are a bit more expensive than some but the cleanliness makes up for it. I wish they would have some pet only rooms and a way to request a room that hasn't had a pet in it as allergies kick up no matter how much they clean.

New, clean, comfortable and safe! Nice shampoos/conditioner/lotions. Very nice staff and good breakfast. Carpet was clean also which is where many hotels struggle. Only suggestion is to make sure the hot water for tea is hot and filled.

This Best Western was okay, and did it's purpose in providing a clean room to sleep in. Our issue was the sub-standard breakfast served and the low shower pressure in the room. The beds were okay. A little on the soft side. The staff were friendly and helpful.

Peyton was great at check in and in helping me find a place for dinner I was very disappointed with the breakfast options the room was nice, clean and comfy wish they had longer hours for the pool/hot tub

The front staff were friendly and helpful. Even though the "breakfast" was minimal, the room & staff were compensation. The pool and Jacuzzi were functioning which is more than I can say for other hotels. The fitness room had a couple of machines, but the weights were nonfunctional. Considering we are paying more for rooms with less amenities, at least this facility made it palatable for a required trip.

We found the hotel to be very comfortable. The front desk staff was great and lobby was clean. Our room was clean. We appreciated the comfort of the bed. Our only disappointment was no bathtub. We liked having a frig. and microwave. We enjoyed the suite!

Very attentive flexible staff. Rooms were cleaned and restocked daily. I was in town for an emergency and the staff was very helpful and accommodating. Sandi Evans in particular made a huge difference in our anxiety level. We will always stay here in the future if we are staying anywhere near Denver.

Staff is very friendly and rooms are spotless. Hot tub was a huge plus. Breakfast was in a bag due to COVID but they were always ready whenever requested. Thai restaurant is within walking distance from hotel and very delicious.

Staff is Friendly and helpful, safe, easy access from highway, clean, grab&go breakfast, located near Sams , Walmart, Restaurants and 20 minutes from medical facilities ie: Colorado Children's hospital. Anchwitz , and VA

Front desk at night was very helpful. Answered all of our questions, got us great rooms. Rooms were very clean. No coffee in our rooms, though? And when we went down to get some coffee, they said no coffee after 11am, which who thought was really weird. Grab and Go bags of fruit/gluten/yogurt were provided, which was OK. No hot breakfast because of Covid...very sad. Overall, it was a nice stay.

Quiet hotel, friendly staff, good internet. Close to many food choices and easy to reach from the interstate. The beds were comfortable and the pool was open. It met my expectations for a comfortable stay.

One person can ruin an entire experience, and this was definitely the case with our stay. From being yelled at for not understanding we weren't supposed to grab our “grab-and-go COVID breakfast” but rather request it at the front desk (with no prior direction or signs posted), to having the same lady pound at our door at 11:17am because “checkout was at 11am and we need to leave now, the room cards are deactivated so we need to make sure we grab everything when we leave because we won't be able to get back in” even when we had specifically asked for a late checkout after an extremely long day of traveling and we were told it was in the notes for the next day. She insisted it wasn't in her notes, but regardless, you do not treat someone like scum of the earth every time you interact with them just because the staff isn't on the same page. Worst service I've received from any hotel ever, and I've stayed in many many hotels. We ended up having to stay an extra night in Aurora, but we chose to go to another hotel where our experience was far better for the same price.

All staff are awesome Everything is sanitized. Lobby is clean and pleasant. Our room was peaceful and comfortable. We stayed 99 days. Grab and go breakfast were good. Options were good. Swimming pool was nice warm and very clean. Hot tub was wonderful

I found myself needing a place to stay during Covid19 and did not anticipate being there as long as I was. I could not have chosen a better place. The staff is awesome and the hotel is very clean. I was very pleased with my stay.

If I could give this place a 4.5 star rating instead of a 4 or a 5, I would have done so. All was A-OK with our stay at this Best Western. Both check-in and check-out were easy and fast. The room was clean, comfortable, and quiet. The hotel's wifi worked really well and was nice and fast. Staff members and the people visiting the hotel were all using proper precautions to keep COVID at bay. The only down side, really, was the unusually-poor offerings in the grab-n-go breakfast bags. Of all of the hotels we visited during our two-week trip to Colorado and Utah this month, this particular hotel's breakfast was the least satisfying. My bag contained a bottle of water, a not-ripe-enough-yet-to-eat banana, a pre-packaged honey bun, and a granola bar.

I first stayed at this hotel in Dec 2018 based on very good ratings on Tripadvisor and other sites. My experience then matched those ratings, and my experience this time was the same: good value for the price; professional, friendly, helpful, and efficient; great environment inside and outside the hotel (i.e., I felt safe), etc.

The room was nice and clean. The beds were comfortable. The swimming pool and spa area were very nice and the water temperature was perfect. Due to covid-19 there was no hot breakfast offering and the grab-and-go breakfast was a bottle of water, a honey bun, a fruit and nut bar and a banana.

I can't remember the last time I gave a 1 star review but this placed deserved it. After a 5 hour flight and checking in at 11PM, our first room smelled like a cigar room. Went to the reception for another room, which we got on the first floor which also smelled like a cigarette lounge and had a weird musty smell... we couldn't stay here and ended up cancelling our three night stay and going to the Marriott up the street. Only good thing was that the manager on duty was understanding and gave us a full refund... but word of advice, save yourself the trouble and go anywhere else, I will never stay in a best western again.

Our room smelled like smoke and a musty odor. Halfway remodeled rooms, tired property and just felt plane weird there. Air conditioning needs attention. We could not cool down our room. Seedy neighborhood. The front desk team was polite.

This hotel is so sanitized and spotless! Fantastic location and front desk employees were so helpful & friendly! This Best Western does not disappoint. Will definitely stay here again. Usually they have a first class breakfast buffet, but because of Covid, they handed out bags with bottled water, banana, packaged pastry & granola bar.

Stayed here 3 nights during covid. No maid service - but they would refresh anything you needed at the front desk. Charged $20 a night for a rollaway bed - seemed hign - but it was a comfortable bed. Had bag breakfasts that were adequate - and pleanty of coffee selections.

I love this hotel, staff here are good and rooms are cleaned. I like the fact it's quite and tolerable. Housekeeping are good and on their jobs. Anytime something need to be corrected, this team showed urgency

Kyle was great making sure we were well taken care of and made the hotel stay not only stress free but enjoyable. The whole staff was friendly and eager to help in any way. We had pets (dogs) and they even made sure they were happy by offering treats. A very pleasurable experience all around and I travel frequently.

This was a beautiful hotel. Awesome price for a newly renovated room. Loved the black out windows, nice bathroom, and bed. I felt very comfortable and safe here. There was vending machines on every floor. Nice AC. Blankets a little scratchy and the soap smelled rank, but otherwise great experience overall!!!

I booked a block of rooms for a conference that my company was having. The booking/reservation experience was great. The staff was helpful and it was without problems. I stayed there during the conference as well. The room was attractive, clean, and comfortable. Check in and out was seamless. Highly recommend.

Nice hotel. They were doing some remodeling work when we were there but it didn't interfere with our wonderful stay. It was very clean. The pool and hot tub area was very well taken care of. Kids loved the pancake machine because they could make their own.

Spent two nights with daughter and grandchildren. The pool and hot tub were wonderful. The temps in both were perfect. The room was very comfortable and clean. The breakfast was yummy. Staff was very friendly.

I have stayed at this location multiple times and usually it's great. The weather was bad the evening I arrived so they were pretty full. I reserved a King room - I thought with a sofa - and noted that I would be arriving in the evening. I requested a ground floor handicap accessible room. When I arrived I was told there weren't any ground floor rooms available and there weren't any handicap accessible rooms either. I was assigned a room but when I went in, it was already occupied. The second room I was given didn't have a sofa. The bed wasn't very comfortable and there was a smoke detector or something on the wall that would make a strange noise from time to time. As always, the location is great for me & my granddaughter enjoyed the pool while she visited.

Hotel is located very close to shopping, groceries and dining. Hotel was clean, great breakfast, and comfortable beds. I would definitely recommend this location in Aurora and plan to stay here next time I am in town.

We have been staying at this hotel for years now never had a problem rooms always clean staff very friendly close to stores if you need anything the pool and hot tub was nice my family and I will stay

We were on an 8 day trip. We stayed at Best Westerns during out journey. Our stay at this Best Western rated way up on our scale. We really enjoyed our stay here. and would stay here again. We really enjoyed the Happy Hour. Thank you BW Gateway Inn.

We have stayed there many times, but that will change. Other than clean sheets and towels, and the few amenities the room had not had a real cleaning in a while. The night staff was great and the breakfast was very good. This was free room we had earned from staying at BW and we felt totally ripped off - no adjustment was made for staying in a sty

Great, friendly and helpful staff and nice accommodations. Excellent value. GreaT location with access to restaurants and shopping and entertainment nearby. The happy hour with wine and snacks and chips was a pleasant surprise!

Everyone one was so nice and helpful -- had no complaints, I would definitely stay at this hotel and recommend it to others. Breakfast was good, location was good, if you like to shop - the mall is only a few blocks away.

Since my last stay, 3 months ago, the entire lobby and breakfast area have new furniture. Real nice improvements. One often overlooked advantage to this location is how safe you feel here. Just down the road, there are homeless people roaming arount after dark in the odd little parks etc. This area lacks those magnets to that activity and we have always felt safe here.

The room was clean. As a BW Gold member I was upgraded to a suite which was a good effort. Mostly, the bathroom was in need of maintainence. Toilet seat loose and grout old and dirty looking. Needs to be rerouted.

Ok hotel. Nothing extra. Large room with good beds. Heater made a lot of noice and start and stoped al night. The personal was totally uninterested of you as a guest. When checking in we had to search for the elevator that was down the hall and the front desk didn't care. There was a large gym in the area and if you stayed at the hotel you could train free of charge but there was no information at the hotel. When checking out the did not ask how the stay was or anything else then “here is your receipt”. I have stayed at hotels al over the world and newer been ignored in that way that this staff did.

My wife and I have traveled quite a bit in the last year, this was our 25th Best Western property we have stayed at, some good and some not so good. This stay was one of the best. The breakfast staff kept the supplies filled and the room clean, the housekeeping staff made sure our room was in tip top shape every day (6 nights). An employee that truly shined was Ms. Sandy Evan's, front desk staff. Ms.Evans made us feel welcome, she was professional and understood our needs. We will be traveling to Colorado again in the next few months and will be returning, hoping to see Ms. Evans again.

From the minute we called and throughout our stay, we have had great service from all the front desk folks - Sunny, Richard, Sandi, and Janelie to the morning breakfast folks -Santos, Irma, and Yesenia. There is a great selection of food at breakfast. The fitness room and pool are kept nice and clean. Since we live out of state, we needed to stay at the hotel for 2 weeks due to a medical procedure at UC Health. The staff became like family. There is a WalMart directly behind the hotel. We would definitely stay here again!

When you see the sign "Best Western Plus"...you expect the standards of a nationally known brand PLUS more... Let's see...where do I begin... For starters...the room AC didn't really cool down the room...it just made it feel humid. There was no luggage rack to put our suitcases on... In the shower, there were no soap or shampoo ledge...we had to put them on the bathroom sink and reach around the curtain for them... The sink was breaking away from the wall... The floor was extremely slick when wet... The "alleged" recliner you so prominently featured in your company pictures looked like a recliner...but wasn't. In fact...when you sat in the chair it sank way down. We even tried sitting on a pillow to make it work...it didn't. My wife needed help from me to get out of it! I've got to hand it to you guys...you really doctored up the pictures well. You suckered us into coming to your establishment. Don't believe the pictures...it's not at all like it appears...

Was not a single issue beside the breakfast only had pancakes when it stated Waffles online (childish disappointment I know)! Wine, Beer & Snacks was fun for a little quiet happy hour. Recommend the KING Bed; we stayed on the first floor and the room was clean! I will always book the King Room at this Best Western. Parking Lot was clean & well lit. The staff were friendly, helpful and knowledgeable to my needs. Take a pass on the horrible coffee in the room and get the coffee, tea or cocoa out in the lobby! Also, free iced water to drink in the lobby, or bottled for sale on the go. Supplied a list of nearby restaurants if you are unfamiliar with the area. Allows dogs (and there were treats at the check-in desk, cute!) Did not visit the active pool area Did not visit any vending area

After a disastrous stay at another motel chain, Sunnie found me a room. The staff was very accommodating and eager to help. The entire hotel was very tidy and clean. I will definitely recommend and stay again.

Three stars for a Pleasant hotel and accommodations. However, Sandi Evans, our desk clerk, receives Five+ stars for exceptional attention to our needs. We requested a firmer mattress for a bad back and she was able to move us. Thank you for a much better nights sleep.

We travel across the country twice a year with 3 cats and a small dog. We only stay at hotels that make us feel welcome with our group of pets. We have been staying at this hotel for years because they have a great attitude toward pets, and a very fair pet fee. Also there are many nice restaurants nearby.

My wife and I checked into the Best Western Gateway for three nights. We found the staff to be very helpful and warm in their treatment of the guests. The room was very pleasant and always well stocked with amenities. We like the location in Denver as it was about 30 minutes to 40 minutes from downtown depending on traffic with easy access to different highways and roads. The continental breakfast is done well with a nice selection of foods and very helpful and friendly service. We will always stay at the BW Gateway when in Denver.

The warm breakfast was one of the best we have experienced in our travels. Fill a dish with yogurt, add berries, granola, sliced almonds is just one example. Room was great, quiet and dark at night. Will go back

The breakfast had a good selection of hot foods as well as complimentary tea, coffee in the lobby. There was an unbearable odor in the room and stagnant odor in the hallway that made it difficult to stay at this location. Bathrooms were updated and nice.

My sister and I stayed here for one Saturday night. We arrived around 11 and check in wasn't until 3 so our room was not ready yet. However, Richard Sherman said he would call us when our room was ready and gave us a hotel key to use to show nearby restaurants for a discounted lunch and we decided to grab lunch while we waited for our room. We decided on one of the discounted places which had Mexican food and was really good. As we were finishing our meals, Richard called as promised letting us know that our room was ready. This was still a few hours earlier than normal check in and it was appreciated to get in our room early. As this was our first time to Colorado, we asked Richard for some suggestions. One of his suggestions was Overlook Mountain which we did go see and were not disappointed. We had room 327. The hotel and room were recently remodeled I believe. Everything seemed new and clean and comfortable. We didn't hear a peep as we slept. The breakfast is also fantastic with so many choices, much more than most hotels that offer a complimentary breakfast. The price was reasonable for the excellent service, clean and comfortable rooms, and excellent breakfast. Would recommend in a heartbeat.

I've stayed at Best Western in Aurora Co. Since I became a patient at UCHEALTH. a couple of years ago. It sure helps that they give me a hospital discount. I would recommend Best Western to anyone who wants a comfortable place to stay with so many amenities.

Stayed here for 2 nights on May 2019. The room was clean. Booking includes breakfast. I liked the ambiance of the lunch room. Parking spaces were available around the hotel. My friend and I parked in the back, has door access close to our floor. Would recommend to friends.

We were visiting relatives who lived in Aurora. If I were visiting Denver specifically, I would probably look at hotels closer in. This place is 20 - 30 minutes from downtown Denver, depending on traffic. We checked in on a Monday afternoon. They were training a new manager (from what I could tell). It took them a few minutes to generate / program the keys. They noted this and advised us to go ahead and unload our car, so there was no time lost for this. We had asked for a non-smoking room but somehow they initially gave us a smoking room. When the others in our party noted this, I went back down and the staff changed it out right away. No complaint there. The room was spacious enough. No issues with cleanliness or upkeep. Parking is fine; there are usually space out in front of the hotel. If not there are spaces along the sides or in back. Breakfast was included in our room rate, and was decent. They seem to want you to assemble a breakfast burrito, as they have all the parts available. They also have other items (fruit, coffee, yogurt, and muffins/pastries). It was adequate or better. This hotel is about 50 yards from I-225, but is still relatively quiet. It is located near a major mall, and there is a Sam's Club store and a Wal-Mart within a short walk. There are also several restaurants within walking distance. If you walk a bit further from the hotel (beyond the Wal-Mart, the area gets more sketchy (cars that look as if people live in them, lots of trash along the street, potential homeless campsites). I never felt unsafe at the hotel, but I wouldn't venture too far afield. If I were visiting Aurora again, I'd consider staying here.

This hotel is ultra clean and the staff is the reason for that. The bed is really comfortable and the in room air conditioner which usually bothers my wife was very quiet and efficient keeping the room at a constant temperature. The breakfast had a lot of choices and the staff kept it super clean and tidy. Room was super clean and had lots of room. Saw kids from families really loved the indoor pool.

First off Rich checked me in and was very kind, he even knew how to handle BW gift cards!!! My room was comfortable and even though the hotel was booked to the max I did get a restful night. Breakfast was great, something for every diet and appetite. Loved the fresh fruit and berries. The only complaint I have is that there was NO luggage carts available....something needs to be done about this....this isn't the only hotel that has this problem!!! I believe a charge should be added to people who keep them in their rooms for personal use!!! You charge for pets you should charge for people who insist on "sleeping" with your luggage carts...IMHO

Richard checked me in and was extremely helpful, nice and friendly. The woman who worked in breakfast was very helpful too. I believe her name was Asytin or something like that ( I hate I can't remember her name). She worked Sunday morning in the breakfast.

I stayed here for several nights in December 2018 and gave 4 stars. I stayed here for 7 nights in July 2019 and I'm taking away one star. In my Dec 2018 review I noted trouble getting a comfortable room temperature and it was even more uncomfortable this time - a/c set at 60 and room never cooled off. The breakfast buffet was the same every day, no change (e.g., always sausage patties never bacon). Housekeeping was inconsistent - some day's shampoo & conditioner were refreshed and other days not. I no longer recommend this place.

We enjoying staying at Best Westerns, as they have a pretty great history of cleanliness! Just a few things, or else I'd give it a 5-star: -Odd window in bathroom that leaks light into room. We had a hard time getting to sleep after a long day. My son got up to use the restroom and it kept us awake until he was finished. Too much light. -Hot Tub was out of service. Looked like it had a repair in June, but was broken again. -Only one soda machine. A Pepsi machine. Need an alternative to Sprite if you carry Pepsi. There was only Mountain Dew and Orange Crush. Otherwise, very clean, comfortable stay for overnight.

Clean, pet friendly, kids friendly, free breakfast included milk, juice, pancakes with toppings, yogurt with toppings, scrambled eggs, sausage, biscuit and gravy, toast and too many items to list. Did lots of swimming - pool is open from 9 to 9. Would have gave them a 5 star if the hot tub was working. Staff is friendly and professional.

We stayed here close to the hospital where my new Grandson was born. Great price and very comfortable. Location was perfect! Close to food, gas and hospital. Hosts were very helpful with directions and assisting at check in.

We had a very comfortable stay. Front dest staff (day/night) were exceptional and breakfast was outstanding. Rooms were cleaned daily, unlike most hotels only clean every other day if your stay is extended. Any requests we had of they hotel were met promptly.

After traveling all day we were met at the front desk with a smile and helpful information that made us feel that this unfamiliar place felt more like home. When we had some issues with our assigned room, Josh, the front desk person, made us feel that our well being was the most important thing on his agenda. A great place to stay.

Every one there was pleasant and helpful, especially the desk clerk Josh. It has clean comfortable rooms, very convenient location. This is the 2nd time I have stayed there and I will stay there again .

Hotel is always very clean, this time even though getting a new roof. Breakfast is hot and tasty and dining area is kept spotless. Rooms are clean and large and bed is comfortable. Front desk staff are friendly and efficient and take care of any of your needs that arise.

I come here often and enjoy my stay every single time. The rooms are beautiful and comfortable and the staff is exceptional. More specifically Aminah is #1 in my book. She is amazing and went above and beyond out of her way with every request I've had. She was exceptionally nice to me from the moment I got on the property and deserves recognition for her hospitality. My stay has been amazing thanks to her!!!

The rooms are very clean and comfortable as well as the beds......you don't want to get up in the morning. Location of the hotel was great with ample parking. The staff has always been very nice to work with and accommodating. Easy check in and speedy check out.

Close to the airport. Not sure what makes it a BW Plus. The desk clerk was pleasant. The room was adequate. We ordered dinner from a delivery service menu that was in the room. Food was surprisingly good and reasonably priced. The pool was too cold so everyone that could fit (5) was in the tiny hot tub.

The hotel was perfect for us when visiting family. Kyle at the front desk was very professional, caring and friendly when I made the reservation and upon checkout. The gentleman who checked us in was also very courteous and friendly. The room was clean and quiet. Breakfast was very good. We did not use the pool or workout room. I have to say the elevator was quite slow and noisy but other than that we had no complaints. We would definitely stay here again.

Hotel was very clean and nice. Not too much by it but it was a good central location for my family to stay at, away from all the noise. Would recommend. We've had family stay here multiple times never had any problems.

This is my second time staying here. The next time I go to Denver, I will stay here. The room was clean and comfortable. The indoor pool was a big hit with the kids. The breakfast was good. The front desk and breakfast were friendly and helpful.

This is the second time we have stayed at the Best Western Gateway.. It is always clean and the customer service is great. We only stayed one night for a family event but the room was nice and a great value. Breakfast was fresh and good variety.

I stayed here for well over a week, and was treated so rudely by the front desk manager. I was not feeling well that day I needed to check out and called for a late check out. (Which is only 12:30 by the way which is crap.) I ended up taking longer to check out than expected due to my illness (which I had already communicated with the front desk about). When I finally came down to book another night, the front desk service manager practically treated me like I was a homeless bum trying to stay there for free even though I had paid for all the other previous nights. I will never come back to this hotel again. Also they book out to a ton of sports groups so if you don't like loud teenagers or college kids stomping around on the floor above you then don't stay here! -A highly dissatisfied frequent traveler

I have stayed in many hotels but rarely have I encountered a room with so much space! There was so much space the lighting couldn't capture it all which was the only problem. Other than that, the bed was comfortable, the room was clean, it was just a great stay.

We stay here with my mom. The hotel is centrally located in Aurora. You could go walking to Sam's and Walmart. There are other stores close by like Best Buy, a Faziollis, a Mexican Restaurant, an Indian Restaurant and a Starbucks 2 blocks away. If you really like to walk and its not Winter you could walk to the Mall a 10-20 minute walk or to a great commercial center near by where you could visit the Aurora Super Target, Panda Express, Ross, Michael's or Barns and Nobles. The rooms were super clean and good size. The Hotel has an indoor poll and hot tub which we used and there were great. These were not super big but enough for my kids to play. The morning breakfast was a great option. The hotel had extensive renovations on the last 2-3 years so it is looking good.

Always a pleasure to stay here when in the Denver area. Excellent staff, always a very warm greeting, and though older, hotel is kept very clean. Sandi Evans is just Wonderful, makes you feel right at home!

Caught in the “Bomb Cyclone” white-out on I-225, I made an emergency pull off into this Best Western. They were wonderful. Very clean and well run hotel with indoor pool, jacuzzi and workout room (w/TV)! When blizzard subsided, I was next to great shopping center with Walmart and Sam's Club. Shout out to manager Kyle and his staff: Sandy, Wendy, Irma and Yesinia. They saved me in a very bad situation.

I have stayed in this hotel many times and we have always had great service. The staff is always very courteous and helpful. I would recommend this hotel to anyone. Their breakfast is always hot and fresh. Just overall a very nice place to stay.

Based on other reviews, either my 4 night stay was an anomaly or I missed something! I found the hotel adequate, but not "great." Staff is welcoming. Accommodations are “basic.” Reasonably clean, hit or miss breakfast buffet, sparse fitness center with a broken tread mill. The elevator was downright scary, and we were without hot water one evening. Manager's “reception” was a bit lame and only saw it one night (maybe it's only M-TH?). Rooms got very stuffy (even with the A/C on in winter) and were quite warm. Unit “whines” at night and can be a sleep deterrent!

Clean, great location being near interstate highways. Big rooms. Washer an Dryer available. There is a cocktail hour that's free. Temperature of the room is easy to adjust. Breakfast was good but the breakfast room is small fr the size of the hotel.

I stayed here one night and everything was great. Room and bathroom were clean and well-stocked with toiletries (shampoo, conditioner, soap) and towels. The room also had a safe, iron & ironing board, hair dryer, microwave, coffee-maker, and mini fridge. Breakfast was great as well with a good variety of sweet & savory options. Staff was friendly, and the lobby area is cute (warm fireplace too)

I love staying at Best Western when I come to the hospital. It's in a great location to go back and forth for tests. Also so the fam. can stay while I get procedures done. I can not remember the receptionists name but she was awsome, friendly and helpful. I wish we ran into more people like her. I hope she gets appreciated.

The night we checked in and turned down our bed I was horrified at all the hair on the fitted. The flimsy, old blue blanket had holes in it and brown spots all over it. Maid obviously should be fired. Front desk guy with his long ponytail was completely rude when I asked him if there was a reason we didn't get our wakeup call. Unprofessional employees all the way around. Will not go near this place again.

My wife and I stayed here in May 2018 and treated to a great stay while we visited family and the Denver landscape. This time around, we knew we wanted to stay here again. While it was only for a night, the staff was once again to notch, especially a young man named Zach. While the vending machine wouldn't take my change, he tried to break my five dollar bill. When he discovered there wasn't enough to break it in his register, he tried to from his own money. But when he realized he only had 3 dollars, he gave it and my 5 back! What a great measure of kindness from Zach! Keep training and hiring the friendliest people there, Best Western!!! We will ALWAYS stay there when we visit!!!

I'm a Best Western Rewards member and I got a free upgrade to a suite when I checked in. BW motels are very consistent and expectations are always met. Very high marks for housekeeping and room cleaniness. Microwave, refrigerator and coffee maker all worked well. Had some trouble getting a comfortable room temp - it was 20 degrees F outside and I had the a/c set to 68 at night. Standard free breakfast fare but scrambled eggs were a bit too salty. Located right off the 225 but no freeway noise, and my room faced the freeway. A bit awkward access off & on Abilene St.

I picked this hotel because of its location, price and ratings. I'll return for those reasons PLUS it's clean, well maintained and pleasant. It's a terrific for the money. And as others have mentioned, the staff is very courteous, friendly and helpful. A personal example of this is Aminah, who was the night mgr / desk clerk when I checked in around 10:30 pm. I was exhausted after a long day of work, crowded airports and delayed flights. Aminah's warm smile, friendly demeanor, and attention to detail brightened my mood and made me glad I'd chosen this hotel. After working for over 10 yrs in the corporate offices of a national restaurant chain, I know for a fact that it's very difficult to train someone to deliver that level of service; a person has to want to deliver it. Kudos to Aminah for a job very well done.

We stay here when in Denver for appointments. It's a good location and very nice property. Very clean, friendly staff and a very good selection of room styles. We also have dogs so we appreciate that they have pet friendly rooms

Convenient location, not far from the airport, close to shopping and restaurants.. Wonderful staff, always courteous and helpful.. Terrible breakfast - watery eggs, half-cooked sausage, rare bacon, instant oatmeal.

We stayed three nights at this BW at the end of our US trip. All the staff were friendly and approachable. On arrival, we enjoyed the Manager's Reception with a couple of drinks and nibbles. The reception area is really nice. The room, 410, was a great size and we had two queen beds, with fridge and microwave. We were at the back of the hotel with views over the west, and no noise. The hotel is in a good location, off the I-225. We also used the light rail a couple of times to get straight into Denver. It's only a short walk to the station. Good breakfast area, and plenty of choices. Only a short trip to the airport, when we left. Would definitely recommend this hotel.

Very nice hotel next to shopping area. Friendly, helpful staff. We got a renovated room. The only thing I noticed is the top of the bed is very high.and I think a shorter person may have a hard time getting to bed. The only problem I had was the bike in the fitness center was broken. In the evening they offer wine, beer and a snack.

This is a great hotel close to shops, mall and food. Walmart and Target near by if you need to stock up. Nice quick check in. Nice pool. The room was large with sofa area and comfy bed. Easy parking and a good breakfast what more could you want.

Stayed at this location to attend the GABF in Denver. The room was spacious, clean and had a microwave and refrigerator, all in working condition. Decent breakfast to get you going in the morning. Staff was friendly.

Best Western Aurora Colorado 9/7 evening we checked in we reported that the safe wasn't working. It never got fixed.Elevator shakes like it's going to break down any minute.9/11. Morning.. Spoke to desk about someone stomping around for 2 nights in a row. She said she would call the person right away. She said it may not have been the person right above us it could be the one next door because it hasn't been the same people above us consistently. The cleaning lady asked if we wanted new linens on the bed. When she made the bed she only changed the cases on 2 of the 4 pillows. When they clean they don't wipe off the desk and tables.9/11 night. Called the desk at 11pm. Spoke to Rob about the person above us stomping. He said he knew who it was and would call them.9/12 morning approximately 6:30 am. Was awakened again by stomping. Called the front desk again and spoke to Ted. He said he wasn't going to call up there again. Tried to tell me some people are just more sensitive to sound, like it was our fault. I told him it wasn't fair to us that we've had to put up with this 3 nights and mornings in a row. He said unfortunately there isn't much he can do about it. I said we'll see.At 10:30 PM stomping and dropped something heavy. At 11:15 the same thing stomping back and forth and dropping something heavy on the floor.11:52 PM. Stomping around.9/13 12:05 am. Stomping

Its 18 mi from the airport, but worth it to me. Best Westeern + is my new go to hotel.Spotless, large, attractive rooms and the best breakfast of anywhere I have stayed. Many hotels just offer carbs. While this one had those (and a waffle maker!) there were also bacon, sausage, eggs, biscuits & gravy among other things. We arrived late at night so they also allowed us to check out at noon instead of 11:00. I highly recommend it.

We travel a lot and the amazing staff here have been the kindest, most helpful people we have ever delt with. They have truly gone out of their way with genuine concern for your happiness. From the start Kyle took my reservation over the phone.( I always call the actual front desk to make my reservation). Kyle made me feel like I was a VIP customer. When we arrived, Allan was so kind and you could tell he loved his job and was a great people person. I had some changes after the first night and had spoken to Allan about it at checkin. I was very impressed when Sandi had everything ready when I walked up this morning. She was very sweet and also smiling with sincerity. Even the ladies that prepare the breakfast and clean the rooms have happy, smiling faces and go out of their way to say hello. This is so rare. You can tell that Kyle is a very caring and positive hotel manager because of the wonderful attitude that his employees show. In today's world y'all are definitely AMAZING!!! Thank y'all for making our first trip to Colorado a great memory!!

Great staff has been friendly and helpful every day. Was very clean. Nice variety free breakfast and then evening snacks in lobby area. No issues. We will look specifically to stay here on our next trip to Denver.

I was scheduled to stay at a different hotel. I stayed there one night and switched to the Aurora Best Western Plus. I am so glad that I did. The room was clean, quiet, nice, and had the amenities I needed. The breakfast was good. What made the breakfast great was the attention paid by Yesenia and her team. They could not have been more gracious and helpful. I will certainly stay here again when I am in Denver. Thank you Yesenia!

We were on a family trip to Colorado. We decided to stay at Aurora and visit Denver to see the mint. Also, we made a day trip to Golden, CO to visit the Coors Brewery. The front desk staff was very friendly and helpful during our stay. The room was clean and we were pleased with the breakfast selection at the hotel.

Very courteous staff at check in and out, clean, comfortable room, plenty of space, spacious bathroom, everything worked right (including the shower head which is rare in motels to get one that actually works), nice breakfast, wifi was reliable. Carpet in the stairways was showing its age, but everything else was well maintained, clean, and comfortable. We'd certainly stay here again. Pricey, but that's to be expected in Denver.

My wife and I went to Denver for a concert at Mile High Stadium. I had some reward cards to use at a Best Western. I checked price and availability for several places. Most hotels in the downtown area only offer valet parking, not my cup of tea besides the $30 extra charge. This BW Plus didn't look too far away, in a decent area and the price listed wasn't too far out of line. I booked a room for 2 nights. I didn't pay much attention when booking knowing it would be $300 plus for both nights. When I arrived, a little tricky to get to with the access roads but still no problem. The outside looked nice, parking was usual. The guy behind the counter was helpful. I told him I was using reward cards, he said no problem and entered them in the system. This took a few minutes but was not a problem. When he told me the balance going on my card and to initial for the room rate, I realized the 1st night was about $50 more for the night. The price on the computer was the weekend rate for Saturday night and Friday night was higher. After parking and going in the back door and to the elevator, I noticed it was an older motel. The elevator made a shaking- dragging noise going up and down. After getting into the room, it was clean but looked like it had been remodeled a time or two. There was not anything major wrong, everything functioned as needed But was not Plus quality to me. I have stayed at some BW Pluses that were nice, some were that real nice. This was functioning, not nice. After checking out, i checked my bank statement (payed with debit card). I had a pending charge for my part plus a pending charge for the reward cards also. BW should have a better way of verifying their own reward cards. I replied to a BW survey with this basically same review. The manager apologized for not meeting expectations and said he would make sure the charges would be straightened out. 3 days later they were corrected. I payed a little over $100 a night for a Homewood suite the night before, over $400 for 2 nights there and a little over $600 for 3 nights near Vail in a Sheraton resort. This was no comparison of the first or last stays of our trip for the price.

We are a BW rewards member and needed to stop for the night and this seemed nice online. The property is old and outdated. The mattresses should be replaced immediately as the squeak and are tired! The beds were wrinkled and pillows seemed over used and tired. Bathroom fan very loud. The air conditioning worked well and was quiet. Wish we would have looked elsewhere for the price we paid .

I had originally booked a hotel in Montbello closer to my grandmothers house. Our hotel was horrible, it was dirty and that staff was so rude. Immediately we started looking for a new place to stay. Just by chance I found a unbeatable deal at the Best Western. I called to see exactly when I could check in and the FD agent Sandi was so awesome. She informed me that they didn't have any rooms available just that second but she would call me as soon as they got a room for me and she did. Then the check in process was flawless Aminah informed us of all of the amenities, activities and restaurants close by. It was quick and informative. My stay here has been amazing.

Traveled to nearby medical center for surgery, was pleasantly surprised to find this hotel picked out of the blue to have spotlessly clean rooms and had plenty of towels and amenities. Newer and slightly larger rooms face the freeway, a bit older but still nice rooms basically face the back of a nearby Walmart so are more quiet. Staff were very pleasant and accommodating. A hotel by a freeway isn't ever going to be a resort, but it's clear that the owners and staff here care about customer experience. Will stay here again.

Checked into our room. Found it had a funky smell. Front desk gave us another room no problem. Great business center. Used to print our boarding passes. Room and bathroom were very clean. Shower had plenty of hot water.

I came into this location to get suggestions for the Aurora area and Sandi was the most pleasant and patient hotel clerk I have met in a long time. She went above and beyond to helping me book my hotel room at Best Western Plus Oceanside Palms and this is something she didn't even have to do! I highly recommend coming here. She showed what customer service is all about.

This hotel has a lot of features and is nicely located for a very reasonable price. Staff were excellent and very friendly. The breakfast was fresh and hot all day, with fruit and other snacks out during the day. You will do yourself well by staying here.

Will definitely stay here again when in Denver area as was very conveniently located near where my daughter lives. The breakfast was awesome and is near several eating places along with shopping centers.

We have stayed there several times and each time has been great. The rooms are clean, the employees are accommodating, and the housekeeping staff work hard to please the guest. They always try to meet our room request. Alexander and Aminah are the 3-11 staff and do an amazing job and also Maria and her partner on third floor housekeeping . Great people taking care of great guest.

Very Clean and helpful staff, great breakfast selection, quite location. Location is great to shopping and freeways. Room was large and had many helpful items to make the trip so pleasant. Walk in shower, microwave, iron, hangers in the closet. Nice to not hear the room above me.

My husband and I, unfortunately, came into town for a memorial service. When I called to ask if we could check in early so that we could change clothes after our drive and before the service, I was informed the hotel was fully booked and it wouldn't be possible. I say this not to express my disappointment but to say that, despite a fully booked hotel, we had a VERY peaceful and quiet stay. ALEXANDER was very welcoming from the moment we walked in the door. The happy hour manager's reception was a very nice surprise. The hot tub was fantastically hot and bubbly. The pool was refreshingly cool. There were tons of kids using and enjoying the pool. The only drawback was that the hours were a bit limited. Breakfast was decent and although definitely not cooked on site, served its purpose of filling us up and the staff serving breakfast were SO NICE. The internet was speedy and the rooms very clean and comfortable. The refrigerator in the room was helpful and was actually cold. The location was great for our purposes and I loved that I could walk to a nearby fabric store.

I just checked in and wanted to say that Aminah and Alexander were incredible. Very friendly and asked questions to ensure my stay would be great. I knew if I need anything they would be there to help. Thanks

Elevator was scary. Room wasn't cleaned properly. Tub didn't drain. On the plus side, bed was comfy, view was nice, breakfast was awesome. Hotel employees kind and welcoming. Funny because I had read about a sock left on the floor by another review and there was a single dirty sock on our floor! Would stay again.

Very nice and quiet friendly workers. I have stayed here for over a month for work. Anything I needed from places to go after work, restaurants, was recommended. My company has used this hotel for all workers since they have moved to Colorado area.

I've stayed at this hotel a number of times. Today I called to book a number of rooms for my family. Both the 'supervisor' and 'manager' were rude and condescending. I asked for best rate, neither asked if I was a member of AAA or other organizations where they extend discounts. The rates they quoted were almost $50/night over the Best Western Website. In a very snotty tone, the manager said if I could book a better rate somewhere else, I should do so. These people don't want your business. They are quoting their rooms at higher rates than the top tier hotels like Marriott or Hilton. Based on my stays, given they mushy floors, they are at best a low second tier facility. With the bad attitude of the current staff AVOID

Very friendly and attentive staff. Clean rooms and tasty breakfast every morning. This property is close to family, but gives me the privacy I like to have when traveling. The spa and swimming pool were a great addition to my stay and the pool area was neat and clean. the pool and spa appeared to be well maintained, although the spa timer wasn't working on this visit. The spa worked great temperature for and aching back, but like I said the timer didn't shut the spa off which is a handy feature if you're only looking to stay in for 15-30 minutes.

Chose this because I always use Best Western and this was newly remodeled. The beds were soft and jacuzzi and tv didn't work. Highway noise was a problem. Couldn't shower or get in tub due to high sides of Jacuzzi and lack of grab bars. Breakfast was nice and so was staff and other parts were nicest it could have been great but was disappointing.

The room was clean and comfortable and the services were good. I booked the room for the week for business and was quoted a price for the week. upon checking out at the end of the week, the clerk had to be woke from his nap and he sent me a receipt by email for $70.00 more then I was quoted for my stay. When I called him from the airport to go over the over charge he act like there was nothing he could do and had no answer for me for the over charge. He just wanted to push the problem back to the booking agent and yet they are not the ones that over charged me so why should they be the ones to have to fix the problem?

This hotel has Direct TV, but there are not many channels (there used to be a lot). The exhaust fan was very noisy and the tub faucet was loose and would fall on its own, making the water very hot. I reported the faucet and fan and they were not repaired. We've stayed at this hotel for three years and it is no where near the quality it once was.

If I judged by service, friendliness and attitude of the staff this hotel is a 5 star, but I don't. The bed and bright highway lights shining into room 309 is not a good thing. The breakfast was very plentiful and had many choices but the eggs are not good. So, the staff gets a 5 star and the facility is lucky to receive a 3. The elevator is sketchy and the staff told us a part was ordered to fix it but I still took the stairs when possible.

Had to be in Aurora for doctor appointment. Best Western had the best deal and great accommodations. Rooms were clean and had daily house keeping. Good breakfast selection with the complimentary breakfast. The food was hot and fresh. My kids loved the indoor pool.

Free parking which is always a good start, followed by a friendly welcome. Check-in was efficient, hassle free and quick. There was a lift to all floors. Room 301 was a large double Queen room which had plenty of room despite the two beds. Besides the normal furniture the room had a; safe, hair drier, iron and ironing board, all in the wardrobe area which was a rail behind a curtain, large flat screen TV, ice bucket, fridge, microwave and coffee maker and the coffee wasn't bad. The view from the window wasn't that inspiring but ok. For someone with a replacement hip the step-in, step-out low bath was a real bonus. The over bath shower had good pressure. The Queen bed was comfortable as were the pillows. I love a cool room, so having air conditioning was great. Having a couple of the sports channels on the TV would have been good but other than that, the TV was ok too. There was a small pool, which was a touch on the cool side but fine once you got in plus a hot-tub which was great, there was also a small but functional gym with cross-trainer, treadmill and bike. There is no restaurant or bar at the hotel but there is a Manager's Reception Monday to Thursday with some great local beers, wine and snacks, there is also a vending area for drinks and snacks outside of these times, as well as a rack of sweets next to Reception where water is also available, at all times, for $1 a bottle. You are given details of nearby restaurants, all of which offer a discount when you show them your key card. At least 3 are less than 10 minutes walk; the Guadalajara Family Mexican Restaurant which was good, reasonably priced with friendly staff, though take care not to over order as the portions are very generous (I over ordered - loved it but stuffed!), Fazoli's, a fast food pizza pasta place, which I walked into and walked back out of because I wanted to eat in a 'real' restaurant and went to the Bua, serving traditional Thai cuisine which was also good, reasonably priced with friendly staff. Don't worry about the spice, they will cook to your taste from heat level 1 to 10. However, if you want to fend for yourself and use the microwave there is a Wallmart directly behind the hotel. I had an issue with the TV but the guy on Reception came up to the room and sorted it really quickly. He, like all the other members of staff, were really friendly and very helpful throughout my stay. Breakfast was buffet style with plenty of choice. Drinks; milk normal and flavoured, 2 x fruit juices, coffee, teas and water. Hot food - every day; scrambled eggs, biscuits, gravy, tortillas, potatoes and either bacon (American style bacon is always too well cooked for my tastes) or sausage (burger style) alternating, plus there was always; fruit, various breads, muffins, yogurt etc, all of which was pretty good. The only slight criticism I have was that the fixtures and fittings seemed a bit tired and a little dated, though all were fully functional and fit for purpose. Overall, friendly and helpful staff that made it a pleasure to stay.

This Best Western is centrally located with restaurants and shopping close by. What really makes this place great is the staff. Combine that with a good breakfast, Mgr. happy hour and comfortable room and you have a winner.

When visiting family in Aurora, I checked into the Best Western Plus Gateway. A friendly employee greeted me with a smile, a warm cookie, a travel bag for being a BW cardholder and a room key. The room was clean and updated with a refrigerator, coffee maker and microwave. I woke up refreshed after a comfortable night's sleep and enjoyed breakfast in my room. I look forward to spending future visits at this Best Western Plus.

Stayed on 1/17/18 Truck parking (at Sam's Club, right next door, not a long walk.) 100% non-smoking, Room was nice!! Very comfortable bed! Very spacious room! Mid -fridge, in-room safe, microwave, coffee maker. Good water pressure in the shower with a good supply of soaps and shampoos. DIRECTV with a good selection of channels. Alexander at the front desk was very nice and very informative! He checked us in in a speedy but not rushed manner. He answered all our questions and had a very positive attitude. Apparently he REALLY likes his job! They also had ...and another reason BW is becoming my fav, a free pretty full breakfast. Do they have everything and do cooked to order? No. But they do have a great selection that when "MacGyvered" and mixed with other things, you're going to be full when you leave. Most of the ones I have been to have... Pre-made cheese omelets ...despite my description wording they're pretty good. Bacon, Sausage, Sausage Gravy, Potatoes. Cereal, Bagels, Muffins, Biscuits, Yogurts, and juices. Cream cheese, butter and all the fixin's. Depending on the location you either get waffles or pancakes if I remember correctly. Keep this up BW!!!! I'm heading back out on the road tomorrow and you can bet I'll be looking for BW and BW Plus locations a long the way!!

Elevator seems old and rattles but it got us up and down safely. Nice place to relax in hot tub, and swim in the cold refreshing pool. Nice breakfast with bacon egg and potatoes. Room was ok no fitted sheets but clean and comfortable.

I want to say that Alexander at the front desk was amazingly helpful! He is kind and courteous. Will stay here again! Pleasant and comfortable stay! Loved the complimentary happy hour they offer to their guests!

Traveled to aurora on short notice. Rooms were affordable and clean. I was worried about the quality of the room I would receive on such a tight budget. But everyone was very helpful. Especially Rich Sherman at the front desk I had to extend my stay more than once and he made the whole process easier than I could imagine. He made sure I knew what my rate was and what check out policies were so there were no question policies left unanswered. Thanks rich. You took my stay from good to great. Will be back for any lodging needs while in aurora.

This place was awesome, the staff was exceptional. Helpful, comfort, quiet and welcoming. Terrific choice for staying in the Aurora area. There was some noise from inconsiderate guests checking in late, but that happens. Some people are just that way, no respect for others. But, the rooms comfort, food and hospitality were impeccable. Thank you Kyle, Sandi and all the staff.

Amazing staff is super helpful and the costumer service is amazing. I am also very impressed by how clean everything was. We had a wonderful night stay and would come back again. We really enjoyed having a Starbucks in walking distance

The hotel was very family friendly indoor pool and exercise room. Clean and convenient place. Nice place to enjoy, friendly staff and get away. Some stores and restaurants are within walking distances. There's a rail system nearby will provide services to downtown and the airport. But only downside is no direct shuttle to the hotel. All is good!

This hotel is located near Aurora and offers great rates. There breakfast is awesome and very filling. You can choose from a hot breakfast or just have cereal, fruit, etc. The rooms are nicely furnished and accommodate your needs. I would recommend this hotel for a couple or families.

We booked a room at this Inn on a trip to see family in CO. After a long day's travel, the BW was a welcome respite.They have excellent staff, pleasant lobby, snacks and a hot tub. We enjoyed a good night's sleep in comfort, warmth and safety. We highly recommend this Inn

We stayed for one night. Friendly, helpful employees. Dog friendly. The only thing I would add is a place to eat dinner in the hotel . Breakfast was wonderful. Rooms and hotel were clean. Nice, quiet place to stay.

We stayed here many times for week long stays while our child was at the hospital. Great value for a hotel. The food was always good, the rooms were always clean, the pool was always warm. Friendly staff. Comfortable beds. It's right around the corner from stores and restaurants and is just off the freeway, but is still quiet. We've stayed there literally months and I can't recall a single time highway noise was a problem for us. It takes me about ten minutes to drive from Children's hospital from the hotel. The only bummer is that the last few times we've stayed there, our rooms have stunk to high heaven of smoke. When we asked to be moved, management was just shuffling ozone machines through the smokey rooms for the next guest as their way to mitigate the smoke smell. :(

Excellent guest service! The staff is very welcoming and always helpful when it comes to questions about the area. Sandy is outstanding and goes the extra mile for the guests. I highly recommend this hotel!

This hotel was nice and clean and close to Children's Hospital. I would recommend this hotel. The staff was friendly. I chose this hotel due to the high rating and value and I was not disappointed. The beds are nice too.

We were very impressed by the friendliness of the hotel staff. The check-in clerk was very accommodating in providing all the information about the hotel and the surrounding area. Our room was very clean and comfortable. The morning breakfest was very good. Great location and we plan to stay there again.

I used to stay near the aiport until I stumbled up this Best Western. It is still convenient to DEN and I-70 and a good value. I stay here when visiting family. Besides being comfortable, friendly and providing a light breakfast, there is shopping and restaurants nearby. I've had extended stays twice and will keep returning.

The review title says it all. This is a clean, comfortable hotel offering excellent value for money. It should be a five-star choice. But having a "high-speed internet" system that is not only slow, but mostly offline, is simply inexcusable in this day and age. Also, the safe did not work. Turns out they turn it off to save the battery, but no one told me and there was no sign to explain. So minus one star.

This hotel is conveniently located near Denver's airport and maintains the highest quality of customer service. The indoor pool is spacious and the hot tub is magnificent. Shopping centers, restaurants, and movie theaters are nearby. Denver Tech Center, Greenwood Village, and Downtown are less than a half hour away. The people are very friendly and helpful.

We arrived THANKSGIVING nite tired after a long day driving and visiting. Arrived at Best Western Plus Quick service, very nice king room comfortable bed good nite sleep. Nice pool and spa. Great breakfast good staff!

Hotel is very clean. Quality of hotel is excellent. Good got breakfast. Nice pool & spa. Located next to Aurora mall. Free parking. Rooms very spacious and clean. Room service did a great job at cleaning out room everyday when we stepped out for day

Thank you to Sandi for being so patient with me making various changes (dates,# of people )to my reservation. She also provide treats for my granddog..which she appreciated. The entire staff was very cordial and the breakfast was wonderful as usual. See you on our next stay

The staff is amazing at this hotel. Always greet you with a smile and go out of their way to help. We stay at the Best Western Gate Way for trips to Children´s Hospital. It is close to the hospital, lots of shopping and restaurants so very convenient.

Sold my home and checked in for 3 nights ended up staying 2 weeks. Everything was perfect. I didnt have to cook or clean for my family and was able to swim, work out , meet my fellow neighbors. Felt like a family. Not to mention the breakfast, coffee, wine daily. The staff has helped us thru my transition. I would like to mention Richard and Alexander, wow. Sandi and David, thank you!! And all the housekeepers were professional , clean, pool clean and laundry. I plan on booking BW for my trip home to TX.

Pleased with the cost and quality of the room we had. When we first arrived and got off of the elevator, we noticed a strong odor of cigarette smoke. We told Richard at the front desk and he promised to do his best to find where it was coming from since this is a smoke free facility. When we came back from dinner that evening, the smell was gone and we had no other issues at all. Great place to stay!

I stay at Best Westerns because of consistency. Good quality for the money, and because they serve breakfast. This particular property was no exception. It was a good location for what I needed, at a competitive price.

Hotel seems smaller than most but clean and comfortable. Rooms are in good shape and the beds are quite comfortable!! Shower is a bit weak but has lots of very hot water! Elevator is terribly slow but gets you there!

Staff was very welcoming, especially since it was my first time in the state of Colorado. Location was close to everything, malls, restaurants, airport etc. Breakfast was better than most of the hotels I've stayed in.

Great place not too far from airport to stay when visiting Colorado. Plenty of restaurants and shopping nearby. Close to Costco and Sams if you are wanting to pickup groceries for the week. Excellent breakfast options. Newly remodeled rooms.

Though we've stayed here before, we arrived without a reservation, and were given an excellent rate. The entire stay was really pleasant--we love the breakfast and the manager's reception. Check out was easy, fast, and efficient, too. We'll definitely return.

Reviews were good on the internet so decided to stay. Check in was easy and Richard was nice and efficient. Room was clean and large. We were on second floor and you could hear people in the lobby. Very noisy room. Towels were small, rough and thin. Water pressure was terrible. Bed was comfortable and so was furniture. Breakfast was similar to other hotels. The happy hour was a nice surprise.

The rooms were clean and orderly. Breakfast was decent. Staff was beyond reasonably kind.My manager and I stayed here for two weeks... no complaints. I met the owner of the property, the on-site manager and so many other Best Westerners. They all were very helpful. Sandi at the front desk exemplified great customer service.

This location was an Excellent Choice. Whether for leisure, recreation, business, or family medical at the University of Colorado, Denver this location has alot to offer. Indoor pool, lovely lobby for relaxing, spacious rooms, efficient housekeeping staff, excellent customer service, sumptuous breakfast daily. Shopping & dining can be located in any direction. Thanks for everything, JAV

I was absolutely thrilled with my stay at this hotel. My wife and I chose this hotel because it was close to a friend we were visiting. I had my reservations thinking it was not going to be very nice but gave in to my wife because of proximity and price. Well, color me embarrassed! The hotel was clean and bright, the staff was always a pleasure to deal with. The breakfast was hot and ready at 6:30am, cereals, bread/bagels/english muffins, Waffle station, eggs, bacon or sausage, potatoes, biscuits and gravy, etc. A nice pool (a little chilly) but my son didn't mind. our room was beautiful and the A/C was wonderful. i could not recommend this hotel more! we actually had a 3 day reservation at another hotel in Denver (Much more expensive but will not name names) from Friday - Sunday and we cancelled our Sunday reservation so we could go back to the Best Western and it was the best decision ever! This will be the place we stay if we go back to the Aurora area.

I could not recommend a hotel any more then this one! We booked through Expedia (who screwed up our dates) and the employees helped fix the issue without any hassle. The hotel breakfast was always hot and fresh. The rooms were very tidy and clean. Also you can't beat the free WiFi! The staff, especially Sandy and Alex, we're helpful, kind, and made us feel welcomed. Would definitely stay again!!!

Very nice hotel, is close to the Aurora Mall and many restaurants. I think the price is the best you will ever find on this area. The personal is nice and polite and the best thing is that this facility is pet friendly.

Our experience was top notch from the check-in to the check-out. Very professional and always willing to help. The property was a nice surprise. It was very well maintained and up to date. Would definitely stay here again!

My husband and I made a quick trip to visit family in Aurora. We were referred to this hotel because others visiting them had stayed there and were happy with it. It worked out so well for us location-wise and our stay was so pleasant!

Right off the highway and close to Denver and aurora. The staff was very friendly and kind and able to assist in getting the best deal. The room was very neat and clean and maintained. It is more of luxury hotel if you going doing the on season of which doesn't end until the last week of October when the rates start to go down, but it is centrally located and good for a night after driving through six states to get there.

We stayed here during a family visit to Aurora. When we arrived, there were free snacks (pizza, pretzels/nuts) and drinks (free beer!) in the lobby which were welcome after a long day! Apparently they do this during the week for a couple of hours each evening (I think Monday through Thursday). There was an issue with the cable not working in our room (they made a recent change and the one in our room wasn't hooked up yet). Staff was at our door within minutes with the key to a new larger room! The breakfast buffet was included in the price making this an excellent value. There was a wide variety to choose from including hot food (Biscuits and gravy, eggs, make your own waffle, bacon) and the usual cereal, yogurt, fruit, bagels/toast. The breakfast room staff were very attentive and the room was kept clean and food offering refreshed regularly. I wish they would put a tip jar out for them, they worked very hard and did a great job! (We did slip them a tip but a jar would encourage other's to do so.) Our room and the common areas were all clean and updated. The lobby was very nice. There were bottles of water for sale at the counter for $1 which I appreciated as I was dealing with altitude sickness/dehydration. The room amenities (Shampoo/Conditioner/Body Lotion) were Pantene brand which was nice. The soap was typical hotel style which I'm never a fan of so I wish I had brought my own. They also provided make-up removal towelettes which was a nice extra. There is a coffee maker, fridge and microwave in each room. It's a great location for getting what you need during a trip and it's convenient to Denver. It's near several stores including a Walmart right around the corner and also many restaurants and take-out places (Sonic). This is the second Best Western we've stayed at in the last couple of years and we will definitely seek them out in the future as they are an excellent value.

Easy to get to, good location for shops and dining. Nicely decorated and we'll kept. Only drawback was we were on fourth floor and all vending and laundry ( which was in open Hall way) were on first floor.

I can't honestly rate the room because I never made it past the front desk. I had reservations for two nights for a pet friendly room. I arrived an hour early because I had forgotten about an hour time difference. I tried to check in at 1:30 and was told repeatedly that check in time was 3:00 pm. No offer to wait in the lobby, just told they would call my phone when I was allowed to check in. Since I had a pet with me, I couldn't go out to eat or go walk around the mall or anything to kill time. But it was very easy to find another hotel that had a room available with immediate check in. So for the staffer that liked to repeat the mantra, "Check in is not guaranteed to 3:00", I believe she could use some customer service training.

The staff is very professional and courteous. They are very friendly and go above and beyond. I will stay here again when we are back in town. Great location for restaurants and shopping. The breakfast and evening snacks are awesome. Love the beer and wine and apps they have in the evening, keep it up!

Aurora is wonderful location between the airport and Denver. There are plenty of restaurants and shops in close proximity to the hotel. We got in on a good deal for the room through the TA site. The front desk help was very friendly and quickly found another room for us when the one they first offered smelled like cigarette smoke. Evidently the previous patron had smoked quite a bit in the room. The rooms are basic bedding and decor, but clean and had both a 'fridge and microwave. Full breakfast is offered each morning and there is an indoor pool. There is only one elevator but we never had to wait long to catch it coming or going. Had to call about the Internet once, but it was fixed pretty quickly. We didn't bring pets, but the hotel is pet friendly. We would stay here again when visiting Denver.

Great place to stay close to airport, reasonably priced. Staff upon check in was very helpful and friendly. Staff upon check out went out of their way to ensure stay was good and we were satisfied with our stay.

Good motel that was a little pricey but was close to where I needed to be very early the next morning making it my best option. The breakfast was adequate but could have had more variety and better fruit and the orange juice was not good.

It's a great touch to a relaxing clean fresh stay! Great front desk staff and housekeeping staff! Ted sandy and Alexander were great! It's a little annoying that this review needs to be 200 characters! Js lol

We spent two three nights at this hotel for our trip to Colorado. Everything was great. I liked their evening snack buffet. The breakfast could be more variant and could have included more items. Nothing above standard, but also not below that. Overall, recommended.

This hotel has access to everything you may need including transportation. The guy who checked me in was amazing...I stayed at this hotel back in February and my checkout lady was kinda rude, and the internet is not stable, but overall I would recommend this hotel.

Was traveling for a dog show, room was spacious, clean and easy access for me to get the dogs in and outside. Great area to walk the dogs, breakfast was very good, the pool was warm without being hot, and the fitness center is well equipped.

I wasn't overall pleased with the bedding and decor of the room. They do need to be updated. The staff however is incredible. Breakfast was very good and the cocktail and snack hour at about 6pm was a nice touch!

We spent one night here and our stay was very nice. The property looks to be well maintained and clean. We stayed in a king room, and the room was very large. The room was clean when we checked in. The room and hotel were quiet. If we had a neighbor, we did not hear them through the wall. The bed was very comfortable! The bathroom was good sized, and the shower good. The pool and hot tub was nice. Besides the usual hotel breakfast items, they have a "make your own burrito". When traveling for a couple of weeks, it was very nice to get something different and we enjoyed the burrito. I definitely recommend this hotel, and would stay here again if in the area.

Very nice and pleasant stay. The staff was friendly and the hotel was clean and well kept. The breakfast items were fresh and the variety was good. The access to the surrounding area was convenient. I would stay again.

My stay at this hotel was a pleasant it was clean quiet the bed was comfortable the staff were efficient and accommodating I had to leave very early in the morning so I can't comment on the breakfast I would stay here again the next time I'm in Aurora

We enjoyed our stay at Best Western Plus Gateway Inn & Suites, Aurora CO. The staff was kind and helpful. The rooms were large, clean, and well maintained. Breakfast was good. We enjoyed the pool and the workout room. The hotel is on the east side of Denver and has easy access to the highway. We visited several sites and slept well at the end of the day! I highly recommend this BW!.

This hotel was very clean, and the air conditioner was not working and they had it fixed for us. The pool and hot tub were wonderful and clean. Breakfast was very good. The beds were very confortable. The hotel was close to stores and places to eat. It was also very close to several highways so it was easy to the airport and around Denver.

Terrific hotel with terrific staff. Alexander Keller was amazing. Very efficient, kind to this weary traveler and very helpful in getting everything we needed for our stay. The rooms were comfortable all though I hate the small pillows that I seem to find everywhere.

We were very impressed with the hotel staff, the cleanliness of the room, the friendly staff, the location, the breakfast options. a very pleasant stay. We would definitely use this hotel if/when returning to Denver and highly recommend this place to others.

The hotel was located in a nice part of Aurora and easy to get onto the highway. There are lots of shopping areas and restaurants located by this hotel. It is approx 13 miles from the airport and about 20 minutes from downtown Denver. The beds are comfy and the rooms are up to date with decor and bedding. However, our toilet barely flushed. They do serve complimentary breakfast every morning which included: eggs, bacon, potatoes, biscuits & gravy, bagels and waffles. They do have a smaller indoor pool as well. I would stay again.

Very clean, quit close to resturant and shopping center and starbucks , I would of like if breakfast would serve till later time I only got to go once. Always had drinks and snaks in reception, In the morning they prepared a snack bag to take with you which was a nice thing I never had that experience before in another hotel.

Beautiful room as soon as we walked in we were happy to see how clean and nice everything was. Great employees answered all of our questions and we had a lot of questions. Easy access to the rooms. Free parking. Free breakfast. Free WiFi. All the important things!

Great hotel, great staff, nice amenities.Located close to Denver, Cherry Creek State Park, and a short ride to beautiful Boulder. The breakfast was scrumptous, and more importantly, freshened it seemed every few minutes or so. I liked the complementary Colorado, beer, and snacks in the evening, as well as the always refreshing ice lemon water and iced tea available in the lobby.

Upon check in I was advised by front desk that elevator was broken. I advised them I just had surgery and can't go up and down stairs. The front desk manager stated that the repairman was on site and I shouldn't have to go up and down that many times. I asked if there was any available rooms on first floor and was told only handicapped accessible. I again stated I had knee surgery and that this was my third surgery in 9 months. Manager told me they had one room on second floor and lucky for me because otherwise would have been on 3rd floor. Room was filthy, tv didn't work and wifi kept going in and out. After speaking to corporate office, I was told their policy states I should have been given handicapped accessible room. The GM called me and said room was clean, wifi worked and that the front desk never said they had handicapped accessible rooms. Basically he said I was lying. I specifically asked "do you have any rooms on the first floor" the desk person stated "only handicapped accessible rooms". I have filed a complaint and I will never stay at any BW again.

The staff at the hotel was great, we arrived early and they did their beat to get us checked in early. We hadn't had lunch so they recommended a few restaurants that we could receive a discount at The room was very nice and they do have complimentary breakfast, along with water and iced tea.

Great facility with clean rooms, good food and friendly staff. The kids enjoyed the swimming pool. Close to a mall for easy access for shopping.The man who checked us in was helpful with ideas for where to dine and where the kids would enjoy activities. The one who checked us out was not friendly, was abrupt and no "Thank you."

Well below the standard of most Best Westerns. Room smelled of smoke. Pool/spa closes at 9pm, seems a bit early. Internet was awful, when I called to complain they told me I had to call the service provide...ARE YOU KIDDING ME! You think I want to spend my vacation on the phone with someone providing a service to your hotel. Breakfast was very good but don't expect to find a seat.

Richard was extremely helpful with directions on how to get to the hotel and check in. Central to University Hospital. Breakfast was good and a nice variety of things to choose from. I would stay there again.

The room was clean and comfortable. The location is good for access to the airport. Alexander Keller went the second mile to help me in the business center last Friday. We were able to get our boarding passes printed and that made our early morning check in at the airport go well.

they always go above and beyond to make my stay great and sandi the woman works day always answers any questions i have they help me find the place i have to go and always great me with a smile they have great customer service this hotel always does a great job to take good care of me witch is while i always stay here

New beds, pillows, linens, towels, washcloths, duvets are needed! New toilet seat! We were here three years ago and it was very nice. What happened? The location is great. Easy on and off access. Walking distance to shopping and restaurants.

Next door neighbor with children and a dog. Staff tried to address it after speaking with me but it always came back and was never offered another room to remove me from the situation. I feel I didn't get a reasonable value for the money spent and really just feel cheated.

Overall, this hotel is probably OK, but we just had several annoying occurrences happen during our 3 nights. The worst were excessively squeaky beds, a dog that barked late as owners left him alone, people with heavy feet above, stale Danish in the am, and night ants around the bathroom. Very disappointed in the value for what we paid for 3 night ($455) for what we got in return!

Went only for one night and it was good. It was a little expensive but maybe the reason was the time of the year (August). The room was comfortable, there was free coffee and lemonade at the lobby, and late afternoon there were little pizza slices and other goodies. I think is great that you can get discounts at the restaurants around and there are lots of shops and malls near. Also liked the fact that isn't too far from Denver's airport and way cheaper than hotels at that area. Definitely coming back if I go to Denver again.

This was a wonderful place to stay. The front desk staff, evening and morning, couldn't have been nicer, or more helpful. The place was beautiful, very nice snacks and drinks were offered in the lobby in the evening and it was close to lots of restaurants as well as the Denver airport. Would stay here again and recommend it to others in a heartbeat. It was great - overall probably the best BW we stayed in over our 10 day trip (all BW stays)

A good place to stay for a night on the road. Comfortable bed, easy to use bathroom, responsive service. Deskclerk also gave us coupon for 10% off at nearby restaurants. But we discovered its price was above that of nearby equivalent places. Ice machine was on a hard to find and use floor. Breakfast was free and standard quality but with no water dispenser.

Room was nice and clean but expensive (we paid $172+). Service could be improved. Breakfast was average. The breakast area is small and although there was an attendant they didn't seem to do anything but stand there. Location was good for the business we were doing.

My family and I had the pleasure of staying at this establishment this past week. Our room was clean, quiet, and roomy. The complimentary breakfast served was delicious and there were a variety of appetizing options - they even made a concerted effort to restock in-demand items. The pool was clean, and heated! The staff was friendly and helpful. One gentleman in particular gave us a great dinner recommendation and the menu for a local pizza place that delivers to the hotel. We would definitely return!

Best Western was located in a very interesting area. Close to everything we wanted to see during our stay. Would be great if a restaurant/lounge was present on the premises. Everything was clean and run properly.

I was not aware that this was a pet-friendly hotel until I arrived to check in. The guest ahead of me in line was trying to source an air freshener because her room smelled like a wet dog. My room also had a bad odor, and there was a piece of beef jerky on the floor. Dog food? Regardless, the room did not smell clean or look clean. Yuck!!! I reported the problem to the front desk staff but all other rooms were occupied. We endured it and were glad to check out the next morning. Best Western should fully disclosing the fact that filthy animals roam the halls and rooms of so that guests can make more informed decisions.

Great lodging as we were passing through Aurora. Staff was friendly and helpful and the hotel was very clean and well maintained. Rooms were very nice and well equipped with everything you would need. Great morning breakfast! I would highly recommend it,

My Mom and I spent one night here while my sister was having surgery in a Denver hospital. The price was too high in my opinion for a chain hotel of this quality, but I have nothing else to complain about. The staff was professional when we checked in. The room was clean. The bed was comfortable. The best part of the experience was that our room was very quiet, which I appreciated immensely!!

We were disappointed that the price waS so high for return customers for the weekend prior to a holiday. Double the price we usually pay. We're the groups that were there paying $200 per night? Doubtful. We were given over 55 price at another best western in another town the day prior to our arrival on aurora however we're denied this discount at the aurora site. We're advised it was because we used a discount service to reserve the rooms. We used the same service for the other BW but discount was honored.

I know what I can usually expect from a Best Western Plus and I was appalled from the moment I stepped into this hotel. No smile, no greeting, nothing but a very rude and either new or stupid night audit gentleman there making check-in both irritating and long. I did not catch his name but he was a young man, blonde with a pony tail, kind of tall. I couldn't believe the bull I had to put up with. He didn't know what he was doing or he is just a terrible liar. Then on top of his AWFUL attitude he gave no information. He didn't mention breakfast, pool hours, he didn't even tell me where in the hotel my room was!!!!! So FRIGGIN FRUSTRATING... ANYWAYS. The room was okay, what you would expect from a standard queen, but then they CHARGED my card when I was using my points!! I understand an authorization HOLD!! NOT a CHARGE!! PLUS they tried to charge me because THEY comped another mans room. THAT IS ON YOU AND YOUR HOTEL!! Overall I would NEVER stay at this hotel again, I would definitely NOT RECOMMEND this hotel to anyone looking to enjoy their night whether it's business or pleasure. I would NOT waste the money on this hotel.

While traveling via car cross-country we stopped here for 1 night. The room was extremely spacious, spotless, and we had a good nights sleep. It's located near restaurants, shopping, etc. and it is easy to get on and off Interstates. We stopped to eat prior to check in but had we waited we would have picked one of the restaurants that gives a discount for showing your BW room key-we didn't know. Our only negative was the slow internet.

The hotel was fine and the room was clean but a little outdated and worn. Breakfast was adequate and basically what every other hotel that offers breakfast has although the breakfast area was very small. The location, just off 225, was very convenient to Denver and other areas. Front desk and other staff were very friendly. My only complaint was that as a Best Western Rewards member I wasn't recognized at check-in nor was my request for a quiet room honored (although someone I was traveling with who is not a member did get a quiet room). I was on the first floor, in the hallway with the pool and fitness center. To top it off, the room was right next to an external door where people were coming and going all day and night letting the door slam. In addition to that guests were standing and sitting right outside my window smoking at all hours (very creepy - I had to keep my heavy curtains closed at all times). The wi-fi was extremely poor as well - it took forever to get connected - just slow. Walls are very thin too - let's just say the guest in the room above mine had a very long and loud urine stream!

Clean place to stay. The rooms have noisy wall A/C units and it is right next to the freeway. The breakfast isn't good at all, but there is a Mimi's close by. Staff is helpful and friendly. One washer and one dryer for the entire hotel. Housekeeping was 95% reliable. Overpriced for the quality of the hotel.

Nothing real fancy about this motel, but it is newer, very reasonably priced, and the room was nice with everything you need. The breakfast selection was wonderfully varied and a great perk. Felt like we more than got our money's worth for a place in a major city.

Stayed 5 nights.... requested extend 1 day... said OK no problem, got up to room, phone rang, said no can do, all rooms booked, then at front desk 2 different times telling phone callers, only have 1 room left for day I requested...... NOT GOOD CUST SVC

Stayed for three nights and chose this hotel as it was conveniently located at Aurora which is an easy drive from the airport and has good parking with cctv monitoring. Located in a spacious commercial area and easy to find there are good local restaurants, cinema complex and Aurora mall close by, The excellent Light Railway station is a 15 minute walk away and provides good value access to Denver Union Station with one change. Ideal if you want to sample the many craft beers available. Thanks to Sandi in reception for the helpful map and advice. The room was very clean and queen beds were comfortable. There was a coffee maker, fridge and microwave in the room and a nearby Walmart for supplies The included.breakfast was from a well stocked selection of tasty items and the mainly American guests were very friendly. Wasn,,t too sure about paper plates and plastic cutlery.

We stayed here for 2 nights in May 2017. The staff was really good....especially Alexander at the front desk. He was very helpful. Internet in the rooms is included in the price as well as a breakfast in the morning. Easy access to the freeways and about a 15 minute drive to the airport.Clean and quiet at night.

I wanted to write you to let you know that my stay with your Best Western Plus while I am here in Colorado for my work project has been like a home away from home. You and your staff have been very professional and very friendly. Your staff keeps the whole hotel very clean also. The staff that I would like to mention that have gone above and beyond in my view are as follows: Richard, Sandi, Alex, Steven, Wendy and David. The staff that cleans the rooms are also excellent but I do not know their names. Based on my great experience here I will definitely refer others to the Best Western Plus Gateway Inn and Suites in Aurora. Thank you again to you and your staff for all your efforts! Sincerely, Tim

My family stayed 4 nights at the Best Western in Aurora, Colorado. Everyone there was extremely accommodating. The breakfast every morning was delicious and the rooms were clean and we'll maintained. We were particularly impressed with Richard Sherman at the front desk. We couldn't have asked for a better place to stay.

I don't write reviews at all but I felt the need to say that this place was so nice. The staff really made my trip. I tried to tip the young man at the front for all the help he provided us upon arrival. He told he didn't need my money and to keep it and if I got the chance to stop by here and leave a review. So here I am to say this hotel was wonderful the staff was great especially steven and the lady at check out I believe her name was sandy but I am not sure the breakfast staff was so polite I did not catch any of there names

Good location its close to malls and restaurants, Very clean rooms, good Hot breakfast, & excellent customer service...thank you Richard Sherman! They also have iced tea and coffee in lobby at all times, which I thought was an awesome perk...& a nice Lil happy hour snack!

This is a great hotel. The staff are very helpful and courteous. The breakfast was amazing. They also have cookies in the afternoon and Monday thru Thursday an evening reception. We found this to be a great location and centrally located for our needs.

No problems. This is a well run hotel. We use this one twice a year on our treck to Arizona. Puppy friendly. Clean and comfortable. We have used this location several times and never had a problem, even slow internet at other locations were not a problem here. We were treated to bottled water and cookies on arrival. Always a nice touch for frequent visitors.

The breakfast was not up to par, they need to get some ovens or something in the back, you can easily tell that everything is microwaved not very good at all. The housekeeping staff was amazing they do everything you need and more. The front desk person that checked me in made me feel very welcome while recommending some very good options for dinner. His name was Steven I believe very nice young man and also Sandi at check out was absolutely lovely

We appreciate having a nice place to stay when on the road with our cats. This hotel has a great pet policy with a fee that is very reasonable. The staff is helpful and polite, and there are some great restaurants in the immediate area.

I stay at this Best western quite often. The staff is always very friendly & helpful. Quite a few of the employees have gotten to know me & great me by name. The hotel has recently been remodeled & everything is very nice.

The staff was amazing! The rooms were extremely comfortable. We expected some noise being right off the highway, but it was so loud we bought earplugs for our second night! If you are expecting a good night sleep, I'd recommend earplugs. We slept fantastic with them.

Every two years, I take a cross country drive. Back in July 2015, I was passing through the Denver area. I hadn't picked a hotel for the night as I wasn't sure if I wanted to spend the night in Denver or press on west ... but when I looked on my iPhone, I realized that once I left the metro area, my choices rapidly diminished. By chance, I met a Police Officer from Aurora and asked him for a nice place to stay that would offer me no headaches, yet was accessible to town. He suggested the Best Western Plus Gateway Inn & Suites in Aurora off I-225. So I called and luckily I managed to secure a late reservation. Soon, I arrived to find a very nice hotel ... the front desk clerk was friendly and very helpful. The room was clean and the bed was comfortable. I ended up staying two nights in order to tour Denver and recharge my mental battery and continue on my way westward. I was left with such a lasting good impression of the hotel that last weekend (April 2017), on yet another cross country excursion, I found myself passing through the Denver area again ... but this time I knew in advance where to stay. And in 2019, if Aurora is on my route, I will stay here again.

The receptionist who checked us in was somewhat rude about the no smoking policy, (I'm not a smoker, BTW) and went on for about 5 minutes about how smoking isn't tolerated and blah blah blah. I told her I wasn't a smoker and understood the policy but she just rolled her eyes like I was lying. I did not appreciate her, but her name tag said, "Front Desk Superwoman" so someone must. (That's not very professional to have a name tag without a name, BTW). The rest of the stay was rather great though. The rooms were very clean, the housekeepers friendly, and the rest of the front desk staff made me smile more than once. The breakfast was delicious, the gym was well put together, and the pool was relaxing.

The internet was very slow and tv reception was bad. The air conditioner chose when it wanted to stay on during the night. The beds were terrible very squeaky every time we moved and very uncomfortable

We've stayed here four times now: April 2016, June 2016, November 2016, and April 2017. Every time the rooms have been excellent, clean, and quiet, the customer service has been excellent, and everything has been perfect. This hotel is in a really great location: close to the airport but also close to a lot of restaurants and stores. This trip, there was a little trouble with checking out, but Zach at the front desk was very helpful and friendly and got everything sorted out. Also there was an issue with our fire alarm but maintenance was up to fix it in less than five minutes and was super friendly the whole time! We'll absolutely stay here again in the future. One of the best hotels I've ever stayed in!

Based on location and price, my BW stay was a great experience. The size of the room and layout of the bath and sink area was exceptional. The amenities availaable were also exceptional and the staff was quick and pleasant to deal with.

One must wonder where this hotel hires it's 5-star Front Desk staff from? Warm, friendly, and never fails to go the extra mile to make a guest's stay feel special! Special thanks to Steven on the PM shift for making my team's 2-week stay at this Best Western feel like one at a Ritz-Carlton!

Great breakfast variety; M-Th evening reception with snacks and drinks; good, clean pool/hot tub area; nice staff. Stayed at another hotel in the area for a couple of nights - this was so much better. Very easy to walk to Wal-Mart and Sam's Club.

Everything was great! Stayed 3 days earlier this month - and I have no complaints - front desk and breakfast staff were helpful and pleasant. The hotel is very clean, safe area with restaurants and stores, nice breakfast, fruited water and tea/coffee always available. Beds were nice but a little on the firm side. We had a suite - and it was well worth the extra money for the (pull out) couch area with it's own TV.

The desk clerk, Richard, initially got me confused about our reservation, but we discovered I had made a mistake in booking the room for the wrong dates. He was still able to find us the needed room for the two nights we needed to attend a funeral. Also we were blessed with a very nice warm breakfast hosted by Aslee & Brenda. Very clean property and room.

Very nice hotel! Convenient to I-225 & airport. Clean, nicely decorated rooms,comfortable beds,heated swimming pool, and full breakfast. Couldn't ask for more. Comfortable neighborhood, close to a mall and many restaurants.

Very pleasant staff. Asu and Brenda who were at the complimentary breakfast were so attentive and made you feel welcome. Front desk staff were great. Clean rooms. Great price. Free coffee 24 hours. I randomly picked this hotel but was thoroughly happy with our choice

This hotel was in a great location great price very clean very modern decor. staff was great. We had no complaints at all. I was impressed with the hotel as a whole. I would definitely come back to this location if ever staying in Denver again

My husband and I have stayed here twice in the past month. I am having medical procedures done at University Hospital, and I can't say enough about how helpful and accommodating the staff is. The front desk attendant made sure I had a great room close to the front and another one went above and beyond to get a room for a family member close to my room. The breakfast is great and the girls there are fun and attentive. The rooms are exceptionally clean and comfy. Highly recommend!

We came in late from our flight, and only had a few hours of rest and off to next flight. The room was beautiful, clean, but the people upstairs were so loud till 2:30-3pm...Then we went down for breakfast and the people there were awesome!!! They served you like a restaurant, and they were very helpful and kept the place clean. I would recommend this place again. IMPRESSED!

This seemed to be the only motel with an indoor pool! The lobby was cozy and decorated for the fall season. The front desk folks were very helpful. They had fruit, coffee and dog treats out all the time. The breakfast was a nice variety and good. The poll was nice, although rather deep for children.

We enjoyed staying at this hotel and would probably stay there again if we were in Aurora. It is a good place to stay unless you have business in downtown Denver or just enjoy having a panic attack with all the traffic. this hotel is off the main high way and in a quiet location with access to the freeway. It is better to take the toll road than to try to find your way any where near, at or in Denver

This hotel room & bathroom were clean and the pool area was also. As it was raining when we arrived in town with two children, a pool was a must & we were allowed to check in early. Check in and checkout were quick with no issues.

Nothing Special compared to other Best Western Hotels. The breakfast area was good and food also. They had Handicap stalls but mostly filled during our stay. It was a little difficult to find. Everything worked properly.

Stayed 4 nights, two rooms. Entire hotel is very clean. Nice touches like water, fruit, cookies, coffee, even Halloween candy sitting out. Comfortable room. Housekeeping friendly, attentive. Breakfast just so so, but that's usually the way hotel breakfasts are in my opinion. Would definitely stay again.

Arrived to stay here with the hopes of a quite time. When the door to room was open it smelt like watered down cigarette smoke for peace and quite that was shatter with a room next to barking dogs and screaming kids. What a great surprise to be woke up in night to barking dogs.

Our stay was pleasant in every way. The esthetics and comfort were outstanding. Breakfast very tasty and such a wide variety of choices were offered.. Staff and management were kind and helpful each day we stayed. We will definitely stay at this hotel again when we visit our family in Aurora, Colorado.

Spent two nights here and found the staff friendly and professional. Very good breakfast in a.m. and pool is conveniently located. Our room was quiet and clean. Especially found front desk responsive and easy to engage in conversation. When breakfast nook is closed, coffee and fruit still available in lobby. We had small children (grandkids with parents in adjacent room) and it was a good experience for them as well. Overall, very good place to stay.

Everything was great! Wish I could've stayed longer. Loved the hot breakfast every morning; scrambled and hard-boiled eggs, bacon or sausage, biscuits and gravy, juices, coffees, milk, etc. Spent a great deal of my time using their high-speed Internet. Nice pool. Fitness center. Business center. Already looking forward to my next stay.

This hotel is very pet-friendly. We have stayed in this hotel at least 4 times with our cats. We intend to visit again each time we are in the area. Be sure to eat at the Acropolis Greek restaurant nearby.

Hotel was very clean. Service was great. Breakfast was very good nice selections. It was very convenient to shopping and restaurants. We would highly recommend this hotel. We had a noisy family on the 4th floor above us, but hotel did offer to move us to a different room.

Great location. Really accessible from interstate and RTD, but still quiet. Lots of restaurants nearby. This place has great amenities but great staff too! I've been here a couple of times now and will be going back every time I'm in the area on business.

Everything I expected (and more) based off of their website advertising. Staff (especially front desk) was very helpful, friendly, and thoughtful. Room was comfortable and provided space to do some work via their Wifi by means of a decent desk area in room and having an available Business Center (great if you need to print things!).

Wednesday for one night here was decent. Wasn't anything too great. I've stayed another Best Western Plus is and they have been a lot more up-to-date. If I was back in the area I would stay here again.

Chose the Aurora location as we needed to be close to Denver International Airport. Good choice for our needs. Our suite was clean and the bed comfortable. The wi fi worked well. The breakfast was exceptional. There were some restaurants fairly close to hotel if you did not want to drive several miles in the busy traffic. All staff we encountered were helpful and personable.

The Best Western in Aurora CO was the perfect solution when I needed a room for just one night that was close to a relative's home. The hotel was clean, convenient and well-priced. It was an great choice and I would definitely stay their again. Great staff.

Spent the night here to be close to our daughter who was giving birth the next am at University Hospital on Colfax. Quick 5 minute drive to welcome in the Twins! Staff was extremely friendly. This is a Pet Friendly hotel which is nice. Room was clean, bedding and towels were clean and soft (very important to me, shows pride). Good internet service. Close to several great restaurants and easy access to I-225, Alameda and Mississippi. Would stay here again.

Only stayed one night for an early morning flight. Room was nice and clean and staff pleasant. Hard to say much more as everything was to a good standard and there was nothing to complain about. Location is good for the airport and the rental car drop-off is only a few miles away.

Actually in Aurora. Well located to I-225/25/E470, Walmart, Sam's place, and a dozen decent restaurants. Not too far from Light Rail station with Park and Ride. We used it to get into downtown Denver and it was brilliant. Only $1.30 one way for senior fare, ticket good for 3 hours! Staff professional, curteous, and helpful. Hot breakfast wasn't bad and coffee actually pretty good but cold cereal choices only raisin bran and sugary childs cereal. Bar height table in lobby with device plug ins very convenient. Mon-Thurs afternoon "Welcome" snacks/beverage a nice touch. As a loyalty member got a free upgrade to King suite upon request. Nice big room, living room area w/ bed settee. Nice fridge/coffee/micro set up. Very comfortable bed. Closet and vanity could have been wider, not really enough room for 2 peoples clothes and toiletry bags if staying more than one night.....we stayed 4 and it started to feel cramped. Powerful hairdyer with long cord. Wide luggage bench but by window on opposite side of room from closet, so I moved it closer! One piece bathtub, which I like in hotels.....nowhere for mould to grow. Didn't use pool/hot tub but looked fine. Everywhere clean as a whistle. We were visitng friends in Aurora and was only 7 mins from their place so would stay there again.

We stayed 3 nights. First night our rental car broke down. The desk man, Ray, was really helpful. He made calls for us and even brought us munchies and take-out menus because it took hours to get a replacement car. Room was clean and comfortable, Pool looked good but we didn't find time to use it. The included breakfast was excellent, Hot food, pastries, waffles, fruit, hot and cold drinks, something for everyone -we often don't like hotel breakfasts. All staff were pleasant but Ash in the breakfast room was especially friendly and helpful. She seemed to remember everyone and took time to speak to them. Nothing was too much trouble for her. She showed my wife how to use the waffle maker - big mistake, now we are getting one when we get back home. I hope the management realize what an asset she is for their business. A great stay in all ways.

We have stayed here many times as our daughter and grandson live close by.We are always glad to return.We feel welcome and safe. And the service is excellent. Parking is convenient. Stores close by as well as freeways. I like the indoor pool as well as a quick breakfast before leaving for the day.

Would highly recommend Best Western Plus Hotel. The hotel staff were extremely courteous. We found the room was well appointed and clean. The room service was excellent, the room was excellently cleaned every day. We were not available to use the pool and fitness center, but they were very inviting and accessible. We would highly recommend Best Western Hotel to anyone.

Location of hotel was great; clean; good breakfast. Would stay here again. It was less then a mile from my daughters apartment made it so easy to come and go. Easy freeway access and close to shopping

The room was very comfortable and the hotel offered a free full breakfast which was a bonus. Even though it was just off of a major road (I-225), it was pretty quiet. The hotel is pretty easy to get to if you know your way on the major routes (coming from the north I-25 to I-225, then exit onto Abilene). There are a number of restaurants not far away (about 5 north on Abilene). The dogs were very welcome and the pet fee was not too bad ($20/night). Also, there's a small off leash park about 10 minutes away (on the other side of I-225) and a nice park in which to relax.

Pleasant experience from the moment we walked through the door. Front desk personnel were very pleasant and friendly especially Sandi, she made sure that we felt very welcome. Our room was very comfortable and clean, the beds, bedding and pillows were all very comfortable. It is very conveniently located from the hospital that we were visiting. The only negative I could find for this hotel was the strong chlorine order from the pool when you first walk in, but that is to be expected with an indoor pool.

I chose this hotel for it's location, which was close to a medical conference that we were attending, and also because it was more reasonably priced than others that I considered. One thing in particular that I liked was that the bathroom sink was not in the same room as the shower and toilet, allowing me to dry my hair and apply makeup while my husband showered. There was a small refrigerator and microwave also, which is always nice to have when away from home. We also found it convenient that a Walmart was located just behind the hotel, making it easy and quick to pick up a few things that we forgot to bring. The staff at the front desk was friendly and helpful, and housekeeping did a good job keeping the room clean during our stay. They also supplied plenty of towels! I would definitely stay here again.

My daughter and I were needing a place to stay while visiting family in the area. We were greeted by friendly, courteous and very helpful staff on ALL 5 days of our stay. The hotel was peaceful... it was easy to relax and sleep. Our room was very clean and the hospitality staff was always ready to replenish our room with whatever we needed. The pool was pristine! The breakfast bar was always filled with a generous assortment of items and the area was kept clean.

What a great hotel in a great location! My husband and I stayed there while visiting our son in aurora. Great staff and huge rooms that were spotless and well appointed with fridge and microwave. The hot breakfast was excellent with a great variety including waffles, bagels, eggs, fruit etc. great freeway access to downtown Denver. Lots of restaurants and Walmart right there in walking distance. definitely will be returning when we visit again.

I stayed 2 nights at the Best Western Plus gateway. We had an amazing stay! Everyone was really friendly and professional. Our room was exceptionally clean and tidy. Breakfast was absolutely delicious. The General Manager Kyle greeted us in the breakfast room and personally thanked us for staying. Overall was a great stay and i will definitely be back!

I stayed here on a week night during a business trip. Wow what a nice place to stay and I stay at a lot of Best Western's. Kyle upon check in was very informative. I travel with a long combination pick-up and trailer. They have a partnership with the Sam's club next to them that allows for such type of parking. There are numerous places to eat and drink within walking distance. I stayed in a king suite and found the whirlpool tub to be very relaxing. My only concern was that there was very limited parking. As someone who stays in a hotel at least a 150 nights a year this was one of the best

We recently stayed at this BW for five nights and were very pleased. The hotel and our room was very clean and was cleaned well each day. The staff was very friendly. But probably what stood out most was the breakfast! There were enough delicious choices that we never got bored with breakfast. Plus they set out free snacks and beer every Mon-Thurs afternoon. We would definitely stay here again if we come back to the Denver area.

This hotel is great for staying in Aurora. Easy to access, clean, with great staff. Breakfast is great with several options. The wifi in the room was not perfect, but we stayed on the very end very far from the front of the hotel. But everything else went very smooth.

Had a bad experience they made everything right. Thanks Again Best Western, you guys are wonderful. Super great follow-up. Sometimes things just happen, they made it all right. We really appreciate you guys doing the right thing. We will stay there again soon.

Stayed here 2 nights with friends. Rooms are well-maintained and -kept. The staff was very helpful and friendly. Breakfast was typical of Best Western. The hotel was clean with plenty of parking. Recommended.

We stayed here the night before we flew out from Denver to return home. The staff was friendly, the room large & the bed comfortable. The hotel is easily accessible & near (walking distance) to both a couple of restrurants & the Walmart if you need something. The breakfast was good, with a variety of options. I would recommend this hotel if you are in the Denver area.

Very nice hotel in an excellent location. Hotel is near numerous restaurants, shopping and freeway access to Denver attractions. Breakfast is nice but more seating is needed. The evening happy hour was unexpected because I had never stayed at a Best Western property that offered this service. Variety of drinks is limited to beer and wine but it is very nicely presented in lobby area.The rooms are nicely appointed. I was slightly disappointed with the quality of toiletries provided in the bathroom. Pool area and exercise room is adequate. The hotel personnel were very nice and professional. The check-in/check-out process was swift and seamless. I was offered express check-out. Although I didn't use the option, it was appreciated. I will definitely keep this hotel at the top of my list when considering future trips to the Denver area.

One of the best Best Western hotels I have stayed at. The staff from the beginning of my stay to the end was very kind, caring and helpful. The hotel cleanliness was excellent and I did not have any problems with the room. Breakfast was good and had a wide variety of items.

Everyone we encountered was very helpful and friendly. The hotel was very clean, the bed was comfortable, the maids were very friendly and VERY good at their jobs. We had to travel with our cat at the last minute, and they were very accommodating for us. We would certainly stay again when we come back to the area.

Staff was friendly and very helpful. I received a free gym pass at check in, which I really enjoyed. I hit the gym which was within walking distance, nice gym. I was invited to the PM social hour, but had business that evening so I missed it. Breakfast was good as usual. Nice location, quiet, with plenty of shopping real close by. Nice place that I will stay at every time I travel there to visit my sites.

This hotel is an excellent place. Very nice remodeling a couple of years ago. It's top notch. Great staff, and good food. We have stayed here many nights over the last three years, as our daughter lives nearby, but doesn't have space for us. We have never been disappointed!

Stayed just on night before using the airport. Easy to find. Convenient to a couple restaurants and shopping. Good breakfast included in the price. Room was quite clean and modern. Desk staff friendly and helpful. Very acceptable chain motel.

Friendly staff from when we checked in, throughout our stay and up to when we checked out. Breakfast buffet was nice with options. Clean on the outside, lobby and room was clean. Pool was nice. Room was comfortable and clean. Exhaust fan didn't work but we notified hotel staff. Convenient location for us off 225.

Everything was great and could not have been better! The staff was helpful, breakfast was great, and the location was perfect for us. There were restaurants and shopping near the hotel but it was not to congested an area where we did not feel uncomfortable driving on our own.

The hotel is conviently located for our visit to family. Also has a great variety of business within walking distance if one does not want to drive. The room is always quiet and comfortable. The top floor of this hotel used to be smoking and one can still sense smoke odor from the years it was allowed but it is not so overpowering as to be a problem,. Will stay there again in future.

We travel frequently due to lots of kids sports. We stayed in this hotel for 9 nights and had a great experience. All the staff members were friendly and greeted us each time we walked in. They had lots of extra touches: evening cookies, snacks, cold water bottles. The wifi was great. We had an issue with someone else staying in the hotel. The front desk employee, Richard, took excellent care of us. He was kind, understanding and professional. He took care of the difficult situation in the best manner possible. Definitely went above and beyond. I didn't give 5 stars because: the breakfast area was small for the size of hotel and their was only one washer and dryer for the entire facility.

Had a nice stay, enjoyed the cookies in the late afternoon and their breakfast in the morning like biscuits and gravy, scrambled eggs, sausage, and make your burrito. Grandson had fun swimming in the pool everyday and my husband loved the whirlpool. Most places don't have enough plug ins but not here the lamps even have places that you can plug things into.

Easy on and off access from I- 225 to the Medical Center. this was a friendly staffed motel with clean rooms, good breakfast and a happy hour which we could not take advantage of since we were visiting in the hospital daily until 8 pm. The beds were too soft, otherwise, all was good.

I crashed at the Best Western Plus for one night and had a comfortable rest. The street was under construction last August, so getting to the hotel was a bit challenging, but inside the hotel was peaceful. The front desk attendant was friendly and I was greeted with warm cookies. The hotel was clean, quiet, up-to-date, and had a very good breakfast. It's conveniently located in a retail area with several restaurants and stores.

Everything from check in to check out went smoothly. Pool & hot tub were great. Had to get on the road early so don't know about breakfast but there was hot coffee in the lobby to get us on our way. Close to Wal-mart (probably could have walked) which was great for restocking snacks for car ride.

Best integrity of possibly any hotel. I left my backpack with two computers and other valuables in it. The housekeeper, Maria, and desk workers Kyle and Richard, were above reproach in their efforts to reunite me with my backpack, and quickly.

Clean, lovely breakfast, close to the highway but you don't really hear the traffic. The general manager Kyle was very nice and helped my aunt and I check in early. She got altitude sickness and we had to check out of our other hotel in Colorado Springs and didn't have anywhere to go while she felt nauseous and light headed. Appreciated the effort!

My husband and I stayed one night at this hotel, 6/21-6/22, 2016. From check-in to check-out, the staff was warm, friendly and efficient. The hotel had an updated appearance, smelled wonderfully clean, and was well-kept. The bedroom was spotless upon check-in. I do wish the fridge had already been turned on to cool prior to check-in, but it chilled in about 12 hours and kept our wine and leftovers cool in the meantime. Let me emphasize how fresh and delicious the breakfast was: Waffles, biscuits and gravy, cereal, milk, muffins, eggs, hash browns, lots of juices and super fresh coffee! Yum! It was hot and delicious, and the dining area was kept neat and clean. Also, the king sized bed in our suite was a slice of heaven. The mattress and bedding were new, soft and rather cloud-like. We slept very peacefully. I would indeed return if I am in need of a hotel room near Aurora. Thank you!

The hotel is clean fresh indoor pool with fitness room and business office. They offer weekday managers happy hour beer ,wine and snacks from 5-7 pm the rooms are clean and front desk staff is great customer service.

This Best Western was our first night of our trip. The front desk had 2 attendants there and it was busy. When I go to front desk the gentleman said our room wasn't quite ready and asked if we would take another room, which was fine with me. Breakfast was good, room was clean and housekeepers were very nice. Overall great stay

From our arrival, the staff was very helpful at the Best Western Plus in Aurora, CO. Throughout our stay, they answered our questions and helped in a timely fashion. The decor of the rooms is outdated, but the convenience and staff friendliness made up for that. Breakfast had good variety and was satisfying.

We visited last week and stayed for seven days. The staff was courteous and friendly & the hotel itself very clean. We really appreciated their personal touches; specifically, the "grab & go" breakfast bags provided for guests who cannot stay for the free breakfast and also the managers reception. We were so surprised by the latter because they not only had beverages but also snacks, breadsticks, nachos and even a pizza one night! The manager often checked the buffet to make sure everything was stocked. I liked the daily breakfast buffet, which again had a staff member close by to attend to anything that needed attention. My only "ding" is that our room had an odor. It was not smoke or anything like that; I'm not quite sure what it was. We never brought it up with the staff but I'm sure they would have addressed it if we did. We stayed on the 2nd floor on the side closest to the highway. We would definitely stay again but I'd ask for a room on other side of hotel. A very pleasant stay all around.

The room was very clean. Everyone were very helpful. The breakfast was delicious. Enjoyed the stay. The front desk was very helpful with up-dating my Best Western card to receive more points for my stay. The neighbor hood was very quiet easy access to the freeway from the hotel as well.

Stayed one night as we are house hunting in the area. Only 1 person working behind the desk so had to wait 15-20 mins to check in, which I don't mind waiting but when you're with a 7 year old it can get pretty hectic quick. After we checked in, our room was on the 4th floor. When we walked in, the room smelled heavy of smoke. Not sure why as it should have been a non smoking room. The smell also followed us (of heavy smoke) on our toothbrushes and clothes. The pool was nice (goes up to 5ft), indoor, and also has a hot tub. In the morning, breakfast had a lot of choices and wasn't bad, although it goes quick so get there early. Staff was really friendly. Paid $137 after tax for a room with 2 queen beds.

Great and comfortable Place to stay. Convenient for guests and friends on visit, too. I would definitely recommend the place and location. It has available breakfast, pool for relaxation and a mini gym for workouts. It is also CLOSE to the Denver International Airport, Downtown, Denver, and the Malls.

I regularly stay in the Denver area when traveling to New Mexico; this is the first time I have stayed at this Best Western as it was close to a friend that lives in Aurora. It was not conveniently off the I-25; however, it is a very nice place to stay and in a great location, next to a mall and several places to eat. The Hotel was clean and the rooms large and well appointed. I would have liked the breakfast to have been served starting at 6:00 a.m. instead of 6:30 as I wanted to get on the road right away. Fresh brewed coffee is always available and a grab and go option was offered. The bed was comfortable and the room temperature was easy to adjust. The bathroom was large; and clean, and it was quiet and dark enough for a comfortable evening. I cannot comment on the breakfast as I was long gone before 6;30

Stayed at this property for Memorial Day vacation to Denver. The hotel is located off of I-225, not far from the split from I-70. It is on Abilene Street, which is mainly a feeder street for other hotels and businesses near the interstate. Directly nearby is a Sam's Club. There was a shopping center within a mile and some chain restaurants about the same distance away. The property itself is in good condition on the exterior, and the grounds are maintained. The lobby looks like it was updated in the last 3-5 years and has a clean, modern look. The breakfast area is off the lobby in a separate large room. Hot breakfast items are served there, usual hotel fare of eggs, make-your-own pancakes, etc. Breakfast area is clean and regularly staffed. We also used the pool area, which is regular sized swimming pool and a hot tub. They were finishing re-titling the pool room, but this did not interfere with use of the pool and should be completed soon. Our room was very good size (2 queen beds), had a clean look and appropriate furniture. The mattresses felt slightly hard, though I've always found hotel beds hard and never as good as the one at home. Room was kept clean by staff, though they did not refill some of the coffee items one day. I would say it appeared the hotel was fairly full, but there was not much noise to be heard. One other critique I have is the wi-fi shows a strong signal, but it seemed to stop working after 15-20 minutes on my tablet. Since I was only using it sparingly, I didn't say anything and it wouldn't negatively influence my decision to stay there in the future. All in all, it was a good hotel. This is only the second BW Plus property I've stayed at, and the difference in quality seems to only be in the margins. Overall, I like BW properties and this is one I would stay at again in the future.

Decent hotel for quick stay on our way to DIA. The staff was wonderful, but the room was a bit shabby. The sink was loosely attached to the wall. I was afraid it was going to fall off. Everything else was ok. Left at 5 am so we didn't get to try breakfast. I was impressed that the room had a fridge & a safe. I would stay here again for a quick trip.

As a frequent business traveler I find that the amenities offered here are very satisfactory. I was a repeat customer to this facility. As a bonus, there's a Sam's Club next door, so being a member I walked across the parking lot and purchased room munching supplies and an inexpensive dinner of pizza or hot dogs a couple of times.

Myself and 7 of my customers had been held up in Wichita waiting on a plane coming from Denver to pick us up. As the plane was over 2 Hours and 45 Minutes when it landed in Denver we ended up missing our connecting flight. As I am very familiar with the Best Western line I decided to call the local Best Western hotels starting of course at the closest location. They were unable to assist as they were full from other people who had missed flights as well. I ended up getting in touch with the Best Western in Aurora and was informed that he would find us room and that we could head over. We made it to the location and found that the staff were very friendly and helped us get situated with rooms which made me feel a little less stressed. The rooms were clean and spacious and everyone had a comfortable sleep. The breakfast was good and just what we needed to get the day going in hopes of getting home.

Polite staff. Got me into my room hours before check in. Breakfast room was clean and well staffed. Great variety of food. The hot tub was actually hot! Pool towels were stocked. I can't say enough about my stay here. I was very pleased!

This hotel is very friendly to pets and is a nice, clean place to stay. We were turned away from the Best Western Denver Southwest because we had three cats, but this hotel made us feel welcome. The front desk staff is particularly kind and helpful.

We planned on staying in several Best Western Plus hotels on our trip home from Virginia. Everyone one of them including this one were outstanding!!! The staff was very friendly and accommodating to our needs. The room was very nice, clean and comfortable. The complimentary breakfast was very nice with a good variety of breakfast items. Overall it was a great experience and would definitely recommend it for anyone traveling though the Aurora Colorado area.

My husband was having heart surgery at Aurora Medical Center and being close by at the Best Western Plus in Aurora was a God send. It was an all-round wonderful hotel. I could not ask for more wonderful, friendly and competent staff. BRAVO!!!!!

We stayed in the hotel due to our grandson having allergies we are unable to stay in any hotel that allows pets. We were thankful for the staffs help in getting us maps and helping with directions . The hotel was close to the hospital and yet far enough away that we could enjoy the restaurants and shopping within walking distance of the hotel. The pool area was kept clean.

We found the BWPlus to be conveniently located close to the Anschutz Medical Center and easy to get to off the interstate. Being close to Schlotsky's and Sam's club was especially handy. Kyle (GM), Sandi, Richard, Mark, and Ashley went above and beyond to accommodate us during our medical trip to Aurora. My mother arrived injured from an accident at the airport and the staff helped her by handling all the luggage and moving her room to one more easily accessible. They provided doggie treats each time we walked by the front desk and the breakfast was filling with sausage, danishes, fruit, etc. The rooms were clean and well-appointed with coffee maker and fridge.

I have really enjoyed Best Western Plus in Boulder, Co, and in Grand Island, NE. However, the so called Best Western Plus at 800 S. Abilene St. in Aurora Co. is in no way a "Plus." The hotel should be stripped of that designation at once. I just returned from a 4-night stay there (April 2016) and found that the general manager, Kyle R. Murray, by his own admission knew nothing about the problems: broken toilet seat in Room 418, broken waffle machine in breakfast room, kitchen out of many foods 3 days running, lamps flanking the single sofa in lobby had no lightbulbs and there was no intention to install. Guest rooms very dim----looked like a nightstand per room was removed as was the lamp that would be on it. Staff refused to provide an extra light. When I asked the manager about the problems I encountered, he accused me of "trying to pick a fight with him." Hotel rather warn, depressing. How is this a Best Western PLUS?? Beth Ann Wilson, St. Louis, Missouri

Just spent three night here. Selected it based on TA reviews. Bottom line -- it's fine. Nothing fancy, and it is reasonably but not spotlessly clean. The staff is very nice but it seemed they were stretched thin. One day our room did not get made up until about 4 pm, and that was not convenient for us. We'd been out of the room most of the day and wanted a few minutes to relax. Among the things I did not care for were the fact that the beds squeaked anytime you turned over, like an old spring mattress. And I did not like the fact that there is no counter top in the bathroom where you can lay out your toiletries. One ends up using the toilet lid, which is not ideal. The hotel breakfast is OK, but thankfully we brought some of our own food. The location is decent but a little hard to access because of the nearby roads and construction. It was not bad, but when we return to Aurora we will find another hotel.

I stay am many Best Western; they are a partner with one of my preferred airlines. This hotel is older, which is not a problem in itself, but you the rates are that of a much newer, nicer, better appointed hotel. I would have been OK paying $60 for this room. I needed the suite because I was working at night and I needed the room. My bill was $150 including discounts. Old bed, old sofa, and horrible pillows. The pool is located in the center of the main level. Chlorine smell is strong, I could smell it in the hallway on the 3rd floor. The provided breakfast was sub par for the price for the room. There are several other hotels within a few miles for this, I would stay there. Overall, this cost more than had I stayed at the Doubletree or the Holiday Inn Express just down the road. Again, not bad, the worst place I have stayed, but the price you pay is not worth what you are getting.

staff very friendly and accommodating good location by restaurants macys Sams Club and more I've spent many nights here and even when hotel is full the staff makes sure your needs are met pool very clean and inside laundry facilities

There is a big problem on the 4th floor, north end of the building. There is a "compressor" motor that runs every 2 hours for 30 minutes and it is LOUD. No one who has stayed in the rooms directly adjacent to this NOISE would give this hotel a good rating. Also, if your room is on the front, highway side, of the hotel forget about ever having peace and quiet. LOUD traffic noise 24 hours a day. Other than that it is a nice property. The room was clean, the bed was very comfortable, not hard at all. The staff is as helpful as they can be. There are many restaurants and stores nearby.

The breakfast and staff was awesome. Very clean rooms. Indoor pool and hot tub was nice. Great location, right by the interstate. Walking distance to the mall and WalMart. We would definitely stay here again.

I just read the review about having no food during the blizzard & completely agree that this was not handled correctly. The manager brought in pizza for himself & staff only. We observed a guest helping himself to pizza in the breakfast area & a staff member ran in & made him put it down, retrieved the pizzas & put them in a private room. Guests were stranded in rooms all day with no food, for "happy hour" they put out a bowls of chips with a carafe if wine & some canned beer - nothing for children. I could write much more about this very negative experience but suffice it to stay we won't be staying here again!

An older BW. However well cared for. Check in staff friendly & courteous. Managers reception in progress (beer, wine & snacks). Room with king sized bed large, comfortable & clean. Bathroom large & clean. Our room was very quiet facing the back. Moderate sized breakfast area with usual fare. Coffee good & hot. Hotel is located in an outside shopping center. Fast food & restaurants located nearby.

We stayed here 2 nites. One planned, one nite not! Second morning woke to an arctic blizzard! Granted the hotel didn't have a restaurant onsite, but they should keep food on hand to feed them when these freak storms hit Denver, they know that these things happen. People couldn't drive anywhere, there were no delivery services, the city was pretty much shut down. The nite staff (men) were extremely rude. I called down and requested two additional pillows and he said they were out. I said, you're out, of pillows? He says yes! Omg! Lol This was the first nite, so I knew he wasn't out of pillows, the hotel barely had any cars in the lot. Long story short, stay elsewhere! Oh...and the beds were hard as a rock!

My sister and I stayed here when she came to visit. We took her two small children swimming in the pool and they loved it! The water was a decent temperature and it's inside which was nice because it was early March. They also had continental breakfast which was extremely convenient. This location is perfect because it's close to the highway, lots of restaurants and shopping.

The Best Western Gateway, on South Abilene right off Interstate 225, really shines. The pool and hot tub are relaxing, the staff is very accommodating, the rooms are spacious and inviting, the internet is fast, and the location is convenient to the airport.

We recently stayed at this motel as we were attending a conference in Denver. We found our accommodation comfortable and clean. The only problem was that the shower was not hot enough, it was a disabled bathroom (not asked for) so maybe the temperature is controlled. The staff were welcoming and friendly with special mention for the lady running the breakfast room, nothing was too much trouble for her. Breakfast was included in our tariff and the food was plentiful and nice. If I return for another conference, I would definitely stay there.

I spent four nights at the Inn. From the time of my arrival, the reception was warm, friendly and helpful. My room was clean and well set up for a single person or family. The rooms are well price and generally moderate compared to the surrounding competition. Your stay at this Inn, will be "easy" and very comfortable.

Beds were to hard. The second day they did not clean our room and when i tried to talk to maid she did not speak English. The manager had a Himmler attitude and look.I will never take my family to another Best Western ever.I will never recommend Best Western to any of my friends or many business associates or clients. In fact I will make a point of telling everyone not to stay at Best Western anywhere.

The stay went ok. The check in was kind of a drag waiting for the receptionist to get off the phone. Next room was really noisy. We will stay there again. The hotel is in a bad location. a lot of detours at this time. Very clean rooms.

Comfortable, nice, great for the kids and close to the medical centers we needed to go to. The room was clean and it was very quiet. The breakfast was good and presented nicely. The internet actually worked and the tv worked. Enjoyed our stay.

I have stayed at this location in the past and was very satisfied. Easy to access and rooms are quiet and comfortable. Staff is very helpful and accommodations are very good for the price Will stay here in the future. Even though the people I visit have moved to Denver proper I like the hotel better than the ones I have stayed at even though they are closer.

This hotel was recently remodeled in 2015, and they did an excellent job on decor, linens and furniture. Rooms were very spacious with adequate lighting. Hotel staff were very courteous and professional. I would definitely stay here again and also recommend to friends. We appreciated the hospital discount which was more than AAA discount.

I have stayed at this hotel a number of times over the last few months. The staff are always pleasant and friendly very helpful. quick check in and check out. The rooms are always clean. The breakfast is comparable to most hotels. I would recommend this hotel.

This place is right down the road from my office, and I stay here when I have early AM meetings, or when bad winter weather hits and I don't want to commute back to Boulder. Desk staff is super polite and will fulfill your every request, even at 3AM (I teach night classes at the college down the road). The breakfast is decent in a hotel sort of way. Be sure to give them your AAA, AARP, and Best Western cards, the room rates go way down. The only other safe and secure option is the Holiday Inn Express half a mile south, and I found it worn, shabby and dirty and at the same price. There are other really sketchy hotels within a mile of this place, but here you have lots of parking with security cameras watching your car. Reserve your room well in advance, as this place fills up fast, it's right across I-225 from the UC Medical Center and folks who have to go there know it's a safe, clean and secure solution.

Awesome experience! I have had a hard time finding a hotel that I actually enjoyed but this was it. The staff was supper friendly and the breakfast was good. my family and I had a great 2 nights here. The room was very clean. the bathroom and tub were a good size.

Night shift was not a easy check in. The breakfast was great. Noise in the hallways next to our room. Too close to the elevator, I guess. Great except for Richard. He told me he did not want to fight with me about our room that was not cleaned or towels changed and shampoo and conditioner replaced.

Great staff clean hotel. Very friendly will do anything to help out the guests. Breakfast was good and always stocked. Easy access to the interstate and local dining. Have afternoon wine, beer, and snacks. Will visit again.

This Hotel is very well managed! The entire facility kept real Clean! They have an excellent breakfast for the tenants and an excellent food Staff! They have a great room layout! The swimming pool and the sauna is great! the evening happy hour is GREAT!

This is a great place to stay. Richard was especially nice and helpful during our stay. Rooms were nice and clean, and hot breakfast very morning. I recommend staying here to everyone. When we visit the Denver area again we will be staying here.

Nice entry way, nice room. I could hear steps of the guests above me. Fitness center was nice. The breakfast included eggs and sausage. So for those who cannot eat wheat or gluten, there is that option.

After a one night disaster at a sleazy, dirty, mold and mildew Travel Lodge stay in Aurora that was part of a package deal with Southwest Airlines we check out of the Travel Lodge and into the Best Western for 3 nights. It was a perfect choice and a great stay. The room was fresh and clean. The staff was excellent. It was a great value for the money. I would stay here again.

A severe winter snow storm hit the Denver Colorado area! With us living outside of Denver, East 40 Miles, we were able to get a reservation at the Best Western Hotel for the night! After hearing the Rods were still closed, we call the Best Western Hotel and Sandy was able to schedule and reserve another night at the same rate!

My daughter and I stayed at this location so that I could take care of her after a brief procedure at a nearby medical facility. Comfortable beds and clean rooms. All front desk employees were courteous, knowledgeable and helpful...everything from having loud music quieted to fixing the printer in the business center. Breakfast bar was very accommodating along with the staff that made sure you had everything you wanted. Close to the expressway. Stores and restaurants are right there for all your needs.

This hotel is clean and nice. The staff is outstanding. They are so welcoming and kind. This is our favorite place to stay when going to Denver. The location is great with lots of shopping and restaurants close by.

The view is either of a shopping mall or of Hwy I-225, but for the price the stay was good. The bed was comfortable, the room was clean and except for one person, the staff was friendly. The hotel is an easy 4+ km from the medical center. My room was on the mall side of the hotel, so I can't comment about traffic noise. The bed covers are thin, but the air-con/heat keeps the room reasonably comfortable. I would recommend this hotel over the Springhill Suites across the street from the medical center.

We stayed three nights at this hotel because we were visiting family in the area. My only complaint was that our room 213 had a view of a brick post and a lot of pigeon poop. We kept the drapes shut. I would stay there again, but ask for a room with a view.

Room was clean and check in staff could not have been nicer. Breakfast was hot and very good for a "freebee". Right off the highway and close to several shopping strip malls. I would highly recommend this hotel.

We need a place in Aurora near family. This place fantastic. It was quiet, clean and the staff was very respectful and helpful with local directions to events as well as restaurants. We will definitely stay here the next time we're in town.

this was my second time staying at this hotel. i chose to stay here again based on a number of factors friendly helpful staff,clean rooms and general overall location in regards to my business in the area. i enjoyed what amenities i could as my stay was brief especially the indoor pool and jacuzzi and complimentary breakfast. i,m sure to be back when in the area !

I gave only 4 points because the hotel is located right on the Interstate. So if you get a room facing the street it is noisy. We stayed here twice, on the second stay we were assigned a room toward the parking lot which was nice and quiet. The rooms are spacious and clean and the breakfast is good. This is an ideal spot if you are traveling to/from Denver Airport - it is only 20-30 min away.