BEST WESTERN Hotel Newmarket Inn & Suites,  Auckland

4.0/5  - based on 148 guest reviews.
112 Great South Road, 1051, Auckland, New Zealand - See map
+64 9 5205509 +64 9 524 5718

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
based on 147 traveler reviews
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Welcome to the BEST WESTERN Newmarket Inn & Suites! Beauty and quality in heart of Auckland, easy accessible to central city (2. 5km), Auckland airport (13km) and main attractions. We have five types of units, catered to one to six people in any one room. All new refurbishment completed recently and awarded 4 star plus rating by Qualmark New Zealand. We have two separate buildings cater for various needs. Spacious and modern rooms all having air-conditioning, cooking facility, tiled bathrooms, LCD TV, free sky digital channels and free high speed Internet access in each room. On-site facilities include restaurant/cafe, two high standard conference rooms, BBQ and plenty of free parking area. Guests can enjoy the premium quality Vittoria coffee and high quality food at the motel's restaurant. Enjoy your stay.

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Room 1

Guest reviews


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based on 147 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
47
Verygood
 
65
Medium
 
21
Poor
 
8
Horrible
 
6
Business Business 45
Couples Couples 34
Family Family 48
Friends getaway Friends getaway 11
Solo travel Solo travel 11
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Newmarket Inn & Suites,Auckland
  • 4
    « Improved since our last visit »

    Came here for a weekend stay on our visit to Auckland as our AirBnB fell through. Pleasantly happy that this place has improved. Service - Friendly and efficient. Comfort - Bed is very comfortable and the room is of a good size. Good room to stay in. Cleanliness - Room service has improved since our last stay in January and this has stepped up. There's also no bird nesting around anymore which is more hygienic as well. Décor - Is a bit dated but very functional. Overall - Glad this place has improved as it has a great location and very convenient.

    5
    « Once again excellent stay »

    Just a good as last time. Great value for money. Staff friendly. Clean rooms. Beds very comfortable. We were very happy to be able to get a booking at the last minute so thank you for accommodating us. Very central location. Recommend to all.

    3
    « nice staff. just avoid this specific room. heavy smoking presence. »

    our small group stayed at this hotel. the staff was decent. the hotel was almost full that our group stayed at different parts. when we passed several rooms, most of the doors were wide open. and a lot of people were smoking inside rooms as well as the outdoor corridors. our room had a strong smoking smell, thus we requested for a different room. and guess what we got? a guest room in a converted meeting space. quite awkward. and a mostly uncomfortable experience (for the price that we paid - when compared to other guest rooms). you can see pictures for yourself. and based on our experience... would we want to return? probably not.

    3
    « Central »

    A bit dated but functional for our trip to Auckland. Could do with a makeover as it was pretty dated. Carpark was a bit cramped for our larger vehicle but okay if you had a rollerskate sized car. Very close to Broadway in New Market and easy to get on and off the motorway.

    4
    « Handy location, good service »

    We stayed here twice to fit in with medical treatment nearby - two nights each time. The staff were really friendly and helpful. It was great to come back to a familiar setting and be remembered and welcomed back. The room service meal was delicious and really good value.

    3
    « Best Western Inn & Suites »

    Great place to stay room was great lots of rooms has a great night and price was right. Also the restaurant within the hotel has the best homemade food ever. The staff was courteous friendly and made sure to check to make sure our room was up to our standard

    3
    « Overnight stay »

    We stayed here for one night as we were going to a show in Auckland. I rate it above average but feel very good is probably an over estimation. The reception staff were friendly & efficient, the room was clean & adequate for a one nighter. The location to Auckland centre was good. It took around 10 minutes to get home after the show.

    2
    « A noisy night »

    In town for a big work assessment I chose to stay at a motel rather than with family so I'd get a good nights sleep. Unfortunately I got anything but. The walls must not contain any form of insulation/sound proofing as I could easily hear the people in the next room chatting. This continued until after 2am. Very very frustrating! The room was otherwise to a good standard and clean. The staff were nice. If you are looking for a place to sleep then this is not the place for you.

    4
    « Cosy stay »

    We stayed in the Executive Triple Room. The room was good, the only thing was a peculiar smell (almost like a pet dog smell) when we first arrived, so kept the door open to air it out which seemed to work. The king bed was in the lounge and two single beds in the bedroom. Plenty of room for the two of us. The heat pump worked well which was good as it got quite cold later in the night. Free wifi, onsite free parking. The motel is located close to Newmarket so it doesn't take long to walk down to shops/restaurants or a short drive if you prefer. We asked for a late check out and they let us check out at 11am without extra charge which we really appreciated. Would stay here again.

    3
    « OK Western »

    Couple of days in Auckland's burbs. Friendly enough reception. Room did the job, nothing outstanding but nothing catastrophic. Plus. Free parking and wi-fi Minus. A tad pokey, particularly the bathroom BUT great water pressure in the shower.

  • 5
    « Great stay, Clean, Great location »

    this is the third year in a row that we have stayed here. we will be staying again next year. its a great place to stay, great location, clean and very good pricing. i have not tried the food at the cafe. but every other experience has been good.

    2
    « Chilly reception and dark FROZEN room »

    My room was about 4 degrees Celsius and without power when I arrived as planned at 10:30 PM. (Outdoor temp was about 3 degrees.) The night attendant was abrupt, and never mentioned that electric power to room had to be turned-on, by finding a wall-mounted card pocket, which was impossible to find in the dark. The room remained PAINFULLY COLD throughout the night, as the single heat pump was completely inadequate to thaw a frozen room. Another surprise on checking out Saturday morning -- breakfast hours listed in the room do NOT apply on Saturdays. As a result I was late for my taxi to the airport and incurred an extra fee. And the meals are mediocre.

    2
    « Not as good as expected »

    The room itself was OK but the beds weren't that comfortable and the pillows awful. There were 3 blown lightbulbs, which we were told couldn't be fixed until the next day because the maintenance team had left for the day. This shows a lack of routine maintenance as I can't believe a bathroom, kitchen and over bed light all blew at the same time. It was advertised as having kitchen facilities which it did except there was no sink so you were expected to wash your dishes in the bathroom handbasin which I find unacceptable. Also the shower was very random - obviously couldn't cope with the hot water demand in the morning as it went from cold to boiling hot and from OK to a complete dribble and back again several times. Certainly not somewhere you would want a child to shower as you had to keep ducking in and out of the water.

    3
    « Just okay »

    The bathroom is small, by the way, but good enough for children, but the room is poorly maintained. Plus ...i don't know whats wrong with internet in New Zealand, we only limited by 1 gb. You can cook and even grilling, yes, they have small kitchen in the room, but very close to the bed, so i won't suggest you to cook here.

    5
    « Best Stay Ever!!! »

    I spent 7 nights here in the Spa Apartment 1 Bedroom with my 5 year old daughter and grandma. We absolutely loved this place as it had everything there. 2 TVs, 2 beds (King & Single), full kitchenette, heat pump, shower & spa bath with heated towel rail, daily room service so clean towels provided, free wifi, free car park. Spotlessly clean and warm. Close to motorway and to Remuera or Newmarket Shops. What I loved the most is that I could cook when I wanted to but also order room service from the restaurant for the off days. Food is divine and reasonably priced. From day 1 we received a warm welcome from staff members Lola and Sifa. Their service is outstanding and they made us feel at home. I cannot thank you enough for your warm hospitality, because of you both we created some fond/ great memories with my grandma which we will cherish and never forget. From the Cook Islands 'Meitaki maata & Kia Manuia'. :-)

    5
    « Nice hotel »

    We paid a bit more for this accommodation and the room was very nice. All that we needed and set out lovely. There is a balcony in front of all the rooms even the ground floor. The car park is in front of the room but you have to take your luggage all the way around because the balcony is in the way. Everyone was hauling it over the top but if your case is heavy you could do some damage to yourself. They didn't have any tourist information either, such as a map or what to see. It was a nice walk to the train and only one stop into the city at a cost of $2.50 which was good. Newmarket is close with lots of shops. Free wifi.

    5
    « Excellent Hotel, Friendly Staff, Great Location »

    From the moment we check in to the moment we checked out this hotel was outstanding. Hotel staff are very friendly and helpful, gave tips about where to go and attractions to see. Allowed us to check out an hour later. Rooms were very large and clean. Plenty of parking. Great location. Linen was clean, bed was comfy. Would stay here again, we loved it.

    5
    « Fantastic hotel »

    Really loved this hotel. Booked a quadruple room and found it had a bedroom with a double and single and two single beds in the living area. TVs in each room. Great kitchen area with all amenities, iron and board. Very clean and more than comfortable. Staff very friendly. Lots of takeaways near the hotel. We ordered pizza which was delivered without a problem. We could almost park outside our room. Wish breakfast could have been included in price. We didn't eat in restaurant As a little pricey.

    4
    « Very simple cafe but with excellent food »

    This review is for the motel's restaurant. It's not the classiest of a restaurant, nothing fancy. But the service and the food quality I got was an excellent surprise. It was a busy morning but my order was taken almost immediately and after 10 mins, I got my tea and food. I ordered bacon Benedict for breakfast and loved it! Poached eggs are beautiful and the sauce was very nice.

    4
    « Excellent staff make this a good option »

    Initially, I was disappointed to find that the BEST WESTERN Newmarket Inn & Suites is largely an old-fashioned two-storey motel complex (and I understand also isn't actually in Newmarket); I'd expected more for what I was paying for my two night stay. However, my room was spacious and had everything that I needed, there was free wifi, reception had a security safe which they were happy for me to use for my laptop, and the room and bathroom were exceptionally clean. What particularly made my stay enjoyable, was the high level of competence and helpfulness of all of the staff that I encountered.

  • 5
    « Great location, Great staff »

    A great location for a hotel in Auckland, very nice rooms with all the amenities. Free wifi and a great cafe at the hotel. Parking is excellent on site, food off site is not to far away. The staff here are have a great customer service ethic. I enjoy staying here on a regular basis, the staff will get to know you, so it becomes a bit of a home away from home.

    4
    « Great location, nice rooms. »

    Spent a night at this hotel on business recently. The location is excellent being just a short walking distance from both Greenlane and Newmarket, offering great shopping and a wide range of eating establishments to choose from. The motel offers free onsite parking, a bonus these days. The rooms are a reasonable size,quiet and comfortable. Reasonably priced so I would recommend.

    4
    « Easy and comfortable »

    I booked here through my holiday club and was pleasantly surprised. I do enjoy the consistency amongst best westerns. Spent one night in a one bedroom studio which slept 2 adults and one child comfortably in two separate rooms. Open plan kitchen, dining and lounge and master bed and additional room with two singles. The accommodation was totally ideal and we were very happy and warm. Reception was welcoming and helpful. We were only moments from Remuera which was ideal for work commitments the following day. Recommended for sure.

    5
    « Convenient and nice cafe-restaurant »

    The motel is quite comfortable. I particularly liked the cafe-restaurant where the meals were reasonably priced and of good quality. This is not an upmarket cafe-restaurant but pleasant decor and a good basic menu. I enjoyed my meals there.

    4
    « Fantastic location, clean & great service »

    Our room was perfectly adequate for three of us. It was nice and quiet and really clean. Opportunity here to update the bathrooms though. All of the staff were really friendly and helpful. Would stay here again as it was good value for money and so close to so much of Auckland

    4
    « leisure »

    This is the second time I have stayed here.No complaints & will stay again.Good room & location.Value for money.Staff are helpful.Room was as expected clean & well maintained.I have stayed at overseas BW & have at times been disapointed but not here.

    4
    « Great value for money; decent location »

    This place was a good solid performer as far as motels go. The girl at check-in was really friendly and helpful, the room was ready on time and nicely cleaned. Wi-fi was solid. Bed was comfortable. It may not be super modern, but it doesn't feel tired ? just has a bit of that "slightly dated 90s 5-star hotel" charm. If you have a car, it's a handy distance from the CBD and also convenient to the airport, which suited us well for the last night of our trip. On the night we stayed there was a modestly discounted special rate, so value for money was good. Small things that weren't ideal: - There's a bit of noise from the motorway (and the occasional train). It's more of a constant background hum than an annoying noise, but might be louder in some rooms. - Despite the bed type being listed as 'king', it was actually two single beds pushed together and had a noticeable valley in the middle.

    3
    « tired & needing updating »

    We stayed in the wheelchair access unit & although our unit was comfortable & clean the bathroom was very tired & needed a complete makeover.Not having a sink in the kitchenette to wash ones dishes properly is not on. We resent having to wash them in the bathroom basin that also has the toilet & shower. Whilst there there was a fire alarm alert about 10pm. It was very hard to hear what was being said on the loud speaker. We could not see the fire instructions on the back of the door or other obvious place. Eventually found in the compendium.Not a place one would look in an emergency. We also looked hard but could not see or find a smoke detector or sprinkler in our room.

    4
    « Nice and confirtable »

    We stayed here over Easter and chose this because it was close to where our daughters were staying with their sports contingent. Also recommended by another family member. Nice 2 bedroom 2 bathroom. Much needed air conditioning. Good food outlets nearby, supermarkets within a few minutes drive as well as a Westfield Newmarket also only a 5 min drive away. Would gladly stay here again.

    5
    « New Market Stay at Best Western »

    The family had decided to vacation in Auckland and we landed there to find a good hotel. Since Best Western in a known brand, we called them to see if we could see the location and rooms. The staff were very courteous and invited us to inspect their hotel. The location in New Market is great with eating places / pubs / etc. all within a very short walking distance. The New Market Station is also very close. The rooms were large, spotlessly clean with a fully equipped kitchenette. Very luxurious with effective air-conditioning and a laundromat in case you wanted to wash your clothes. Staff were most helpful and enough car parking in case you use a rental car.

  • 4
    « Great Stay helpful staff. »

    Room was clean and fine for a one night stay. Close to Mount Eden and a few minutes to the airport. If you don't want to drive an easy bus ride to downtown. Auckland downtown closes early though. Accommodated a noon checkout and free parking and Wi-Fi.

    4
    « Quiet and Comfortable »

    Location and amenities suited me, and the Senior discount was a bonus. The free Wi-Fi, seating area and on-site restaurant/cafe were all positive decision points for me, and the spa bath was a lovely extra.

    4
    « Clean comfortable spacious »

    Efficient service with comfortable beds. Had a separate room with two singles plus king in the living. Spacious kitchenette. Location very good for Newmarket. Quiet and the staff are friendly. Sky channels a bit limited. Parking is ample. Stay was uneventful and delivered everything one would expect.

    3
    « Could be value for some »

    Wouldn't normally stay here but usual hotels were full for the period I needed. It could be value for some as this suite had 5 single beds and a double bed. Obviously I did not need this space but I also had cooking facilities. I had breakfast at the restaurant choosing eggs benedict which was great. Overall ok place if you are family or group of travellers. Some nice cafes and restaurants a short walk down the road.

    4
    « Great Stay »

    We stayed in the family room. Request for 4 beds but we got 5 beds. No extra charge. Yipee...Laundry is near to the reception but at night nobody is around. We asked thru the intercom for small change but the staff told us to do the laundry the next day. Other than that...It was great stay

    5
    « Easy stay »

    Would recommend this hotel. We just stayed for one night, in a family room, but it was perfect for our needs and well priced. Booked online and requested a midday check in with a portacot, which was all sorted for us on our arrival. Beautiful room, even had an oven and stove top. Only a short 5-10 minute walk to Newmarket shops etc. Would stay here again.

    4
    « Last minute delight »

    We had to get some last minute accommodation and ended up at Best Western in Newmarket. It turned out great. No frills but still very decent, clean and good service. Public buses to Auckland CBD from just across the road. Close enough to shops and restaurants in Newmarket so it turned out a convenient and pleasant stay.

    5
    « Great accommodation in Auckland »

    Stayed for 3 nights, staff friendly, room and bed very comfortable, good location, although little noisy from the motorway at back of hotel. Restaurant very impressive! Souvlaki was amazing, and pasta was very good. Breakfast outstanding. Will recommend :)

    4
    « Small room but clean and cozy »

    We rented a 2 bedroom apartment, there are many beds (way more than we needed!) but it lacks practical space. On the first level there is one bathroom and the big bed, cramped beside a tiny kitchenette and a desk with only one chair. We would've liked to cook at night and eat supper in the room but it was impossible due to the absence of a table and chairs. That said, the bed is dreamy comfortable, the TV has many channels and both bathrooms seemed recently renovated. Everything was clean, the staff was more than nice and helpful. WiFi is free with a max usage of 1Go a day, but we were told we could use as much codes (they give us codes and passwords when checking in) as we wanted. It is located a 10-minute drive from the city's CBD. We had a room near the railway track but the noise didn't bother us, I don't remember hearing anything at all. The supermarket is a few minutes away from there and a nice Italian restaurant is at a walking distance. I would stay there again.

    4
    « A good motel not far from the city »

    We recently had a two night stay at this motel. The free parking and wifi was great as well as the reception staff. As we didn't want to drive into the city they provided details of where to catch the local buses close to the motel as well as in the city for our return. The room was clean and well presented with good sized beds and a good kitchenette. Shops and a supermarket are not far away if you want to save money and eat in which we did one night. Even though it's on a main road it was not overly noisy. I can recommend this motel for anyone who wants affordable accommodation near the city with ample on site parking.

  • 3
    « Decent stay in Auckland »

    Came here to stay for a weekend in January and was impressed with this. Service - Friendly enough reception and helpful. Location - Close to Newmarket and motorway so is definitely very handy. Comfort - The bed is very comfortable although the pillows were a bit too soft. Facilities - Clean room with all necessary amenities. Handy enough. Wifi - Free and can be slow in the evening. Outdoor - Tight parking. There's lots of bird excrements and a bird nest outside our room which isn't quite right. Birds make lots of noise during the morning. Room service - Very sloppy work. They put the bed back together but not completely because the pillows are still not back to its original place and the "covering" at the leg of the bed is still messy. Overall - Good enough for short stay but not a luxury stay for sure.

    3
    « Functional, but not quite up to BW standards »

    Travelling from US, used to most BW with newer and larger facilities. Wifi worked in evening, not in morning. Breakfast "not included in your rate". Never experienced this in US. Room small, parking tight. Ok for 1 night.

    5
    « A short but most memorable stay »

    I stayed for 3 nights, dinned for breakfast and dinner in their restaurant (I had the Salmon omelette each morning for breakfast and for dinner the Souvlaki and the grass fed scotch fillet - all so good). Try their Pita bread with 2 dips and the garlic bread too! I was delighted by the level of customer focus staff had to "we travellers", nothing was too much trouble for the staff. Amy and Andy certainly know how to run a great facility so my thanks go to them for sure. I can recommend a stay here as its only 25 mins by car to the airport, 10 minutes to the CBD and about 5 minutes to the trendy, iconic Parnell precinct of shops and cafes. Book via Qantas.com as the rate I got (AUD $120) is just terrific. Enjoy your stay!

    4
    « Clean and comfortable »

    We had two rooms here, upstairs and street facing. We were a little disturbed by building noise but by early evening it stopped and we didn't really even hear the street noise. The room was really clean and comfortable, spacious and oh yeah did I say ...clean! We both slept really well and as it was a work trip we had a corporate rate which made it really affordable :)

    4
    « New Market Inn Auckland »

    My wife and I stayed twice in our three week holiday, whilst also visiting our daughter. This was in a good location with easy access to the city. The room was a very good size and I would stay here again.

    3
    « Average Motel, value for money wanting »

    This is an older Motel, rooms are reasonable but far too expensive at 240 a night. better option is the jet Park Motel near Airport (almost 100 cheaper and better). Internet was good, staff were noisy in the morning cleaning adjacent rooms.

    4
    « Comfortable, affordable and friendly »

    We spent two nights at the Best Western in Newmarket while our son was involved with a water polo tournament held at Dio. We were more than happy with our stay. The self contained room we had was nicely appointed, spacious, private and very clean. Most importantly, the beds were very comfortable! Ialso enjoyed the helpful, friendly service at the front desk. We will definutely stay there again, even if we are in town for something in the central city as this hotel is peaceful and private but still close enough to the action to be convenient.

    4
    « Good Stay »

    Very nice place to stay and in a great location. I will use this hotel again in future although the price of $199 is too steep, should be around the $140 mark compared to other hotels I have used around the country

    4
    « Very Comfortable and Great Location. »

    Stayed in Room 23 for 7 nights. beautifully appointed room, very confortable beds, spacious room with a kitchenette. very clean and cosy. 5 mins walk to restaurants and the Remuera train station. bus stop directly opposite the hotel so transportation was very convenient. Staff were most friendly. New market was anly a 10 mins walk away. I will recommend this hotel to my friends and will definately stay there again on my next trip to Auckland.

    4
    « Everything we needed »

    Stayed in room 23 for 1 Saturday night. Room rate included free wifi & parking. Room had a king bed & kitchenette plus another room with 2 singles. Very clean & comfortable. Hardly any road noise and decent window coverings to keep light out in the morning. Walking distance to a good choice of eateries. Quick & easy friendly checkin.

  • 5
    « Very comfortable stay »

    I stayed for three nights whilst on a conference and thoroughly enjoyed it. The bed was the most comfortable hotel bed I've ever slept in and the room and bathroom were pristine. The railway line close by isn't a problem with the new electric trains. I forgot I was near a railway line until I saw a train. Traffic noise is not excessive considering you're in a big city. The reception staff were very friendly and helpful. I did find the fridge noisy and had a bit of thumping around from the room above but not after sleep time. I would stay here again.

    4
    « Good Location »

    Modern and clean hotel on city fringe. The location on fringe of Newmarket is good for those with cars as easy access to motorways etc and parking. The rooms are modern and clean, though some noise from road behind. The restaurant in the venue will surprise you, the food is excellent, although no liquor license at this stage. There are a number of good eateries within 5 mins walk. Also take the time to walk up Mt Hobson behind the hotel if you new to Auckland.

    5
    « Couldn't fault Anything »

    Excellent service. Staff very obliging & friendly. Room extremely clean. Beds really comfortable. Great to have heaters in bathroom. Ate food from restaurant. Food was great and fast service. Very clean. Will come again.

    4
    « Beds are an asset »

    An extremely comfortable bed and for the most part, a clean, tidy room. Service was good, breakfast was yummy and the coffee was the best I have had for some time. Location of hotel is great too. Convenient location for New Market shopping and surrounds.

    4
    « Clean and comfortable accommodation »

    The 2br apartment was very clean, well appointed and perfect for our needs (I was travelling with my elderly mother) although it would have been good to have an elevator/lift to access the apartment. The major issue for me was that there was a very loud snorer in the adjoining room which kept me awake most of the night. The location was really good and only a short walk to a selection of eating places (Malaysian, Japanese, fish and chips and a bakery).

    1
    « All about the money »

    My Uncle had booked and pre-paid to stay four nights here for a family funeral and after checking in and getting the key for the room were chased down the corridor by the person on reception and told they only had the room for two nights as there had "apparently" been a mix up and would need to find somewhere else for Saturday and Sunday..... coincidence that the Bledisloe Cup was on and they worked out they could get more money for the room???? They then tried to move them down the road and gave them $60 cash back and a small box of chocolates, to come back a short while later and ask for the cash back. The suggested hotel was not suitable so on the day of the funeral they had to try and sort out other accommodation to add to the stress of the day. Poor form Best Western you kicked a man out of his room who's come from Australia for his Sisters funeral!!!

 

Getting to the hotel ...

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·From: Auckland Airport. M1 Motorway to the BEST WESTERN Newmarket Inn & Suites. ·From: Auckland City. Via Newmarket to the BEST WESTERN Newmarket Inn & Suites.