BEST WESTERN Hotel Atrium,  Arles 

3.5/5  - based on 507 guest reviews.
1 Rue Emile Fassin, 13200, Arles, France - See map
+33 4 90499292 +33 4 90933859

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 513 traveler reviews
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The BEST WESTERN Hotel Atrium welcomes you in the heart of Arles in front of the old city. Everything will be done for your comfort. Each of the 90 rooms provides with every comfort: air-conditioning, sound proofing, private bath, satellite television, direct phone lines, Wi-Fi and free Internet access. Traditional regional cuisine is served in a cozy atmosphere. The hotel can also organize business meetings. The five conference rooms have a capacity of 200 persons and are equipped with up to date conference facilities, translators (on request) and resident staff who are here to help you with your every need. Our roof top swimming pool is available with the beautiful view and billiard on our Lounge Piano Bar.

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Room 1

Guest reviews


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based on 513 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
66
Verygood
 
226
Medium
 
139
Poor
 
55
Horrible
 
27
Business Business 37
Couples Couples 218
Family Family 121
Friends getaway Friends getaway 88
Solo travel Solo travel 15
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Atrium,Arles
  • 3
    « Ideal location »

    We spent a two night break at this hotel and found it very comfortable. The reception staff were pleasant and efficient and the hotel is in a great location to access all that Arles has to see. Parking was also useful and can be difficult to find in the town at a reasonable price. We would certainly return the next time we visit Arles. Very good value for money.

    4
    « Solid 3* (by Euro standards, 2.5* by US) »

    Good location right on the edge of the old city. It's an easy 15 minute walk to just about everything you'd want to visit. OK amenities. OK room. OK wifi (with a very clunky security system). Parking spaces in garage are VERY small. Nothing very remarkable or memorable but a very good value at $44 EUR.

    2
    « Below Expectations »

    This Hotel is rated 4 star on some websites, but it struggles to meet 3 star standards. It has a good location, average rooms, elusive (but pleasant) staff. It had a bizarre and unreliable wi fi system. There was no bar service at 10pm, although the lounge was full. If a guest wanted a drink they had to leave the hotel for a local bar!

    4
    « Ideal if travelling by car »

    This was not our first choice in Arles but turned out to be very good. The position is ideal, particularly if driving, as Arles roads are a nightmare and most of the hotels have no parking. This hotel is just outside the old city but only a short walk from all the sites and restaurants. Parking is under the hotel and is extra but well worth it. The hotel is a bit short of character but none the worse for that. Public rooms are dull but our bedroom was comfortable and a reasonable size. Good breakfast.

    3
    « Adequate hotel well located in Arles. »

    Room clean with good bathroom. Limited storage. Excellent wi-fi. Coffee, tea-making facilities in the room - very welcome after a day's site-seeing. Breakfast has adequate buffet, but dining room very crowded with large tour group tables. Staff very pleasant and well organised. Best feature by far is the location. Very central and handy for the street markets across the square (twice a week).

    4
    « Good hotel parking. »

    We had booked this hotel as it was one of the few close to the old city with parking. Parking in the Provencal towns is always and issue and Arles is no different. The hotel has an old section plus a new wing and our room was in the old part. Good sized room with a small balcony looking out across the suburbs. Small bathroom but everything in it so OK. Good internet connection. The hotel gets a lot of tour groups and the dining room is only open for these groups in the evening, but there are numerous restaurants in easy walking distance to the hotel. Our receptionist was delightful and a fund of information on the town and its restaurants. Breakfast had the basics but was nothing great. The main points of the hotel is the parking and location to the old city.

    4
    « Good hotel »

    Everything was made easy, we booked in early but the hotel took our luggage so we could find lunch.The breakfast was very good and included bacon! The only draw bacvbacvk was the lack ofbar facilities, but there was an ice machine for guests use

    3
    « Convenient location »

    The hotel was located just on the edge of town but close enough to walk to the main square, where the restaurants and the Van Gough Café are located. Also close to the old Roman Amphitheatre & Arena. The hotel has a small roof top pool and also a outside smoking area at the top of the old wing of the hotel. Car parking is available, but need to request it. Basic hotel but clean room ? no complaints. We had a room in the newer part of the hotel. Fantastic shower. Breakfast was OK. Tea & coffee facilities in room.

    4
    « Great lication »

    Great location. Lovely room and clean. Good to see coffee and tea facilities as a welcome in room upon arrival. So close to ancient ruins and old towns. Spoiler for choice for places to eat. Front reception could be more friendly and helpful. Overall, though highly recommend for your visit to Arles.

    3
    « Good location with pool »

    This hotel just on the edge of town is unusual that it has a small roof top pool and lounging area ideal for relaxing after visiting the town nearby. I found the bedroom clean but quite small for a two day visit and situated on the ground floor by the busy side street it was noisy at night when the revellers made their way home. Breakfast was hardly worth having as there wasn't much left when we arrived so we just had the express one. The wifi was very flaky in the bedroom and we need to go into reception. The parking in the hotel was useful but would have been difficult for anybody with a large car. Overall it was worth staying here for the location...the tourism office is near by and the trips to the Camargue pick up from outside too, but I wouldn't want to stay here for too long.

  • 4
    « Turned out amazingly well »

    We stopped in Arles to break a drive from Bergerac to Roquebrune -- and we had never been in Arles so it seemed a good idea. Unknowingly we arrived the afternoon of the annual festival of bulls and cars were parked in every niche and sidewalk all over town, people were swarming through the streets and major streets our GPA wanted us to use to reach the hotel were blocked off. Two total strangers got in our car and guided us on back streets to the hotel Atrium where we had a reservation but there was no parking. It looked like a disaster. But the receptionist assured us that there would be a parking spot somewhere, suggested we offload luggage (we had huge suitcases as part of a 3 mos trip) and then gave us suggestions for finding parking. We ended up finding a guy pulling out of a spot about a mile from the hotel across the river and grabbed the spot. All gravy from then on. The room was spartan and tiny especially for the price; it was however, cool with decent AC, had a lovely small bathtub and best of all a giant room safe which held our computers as well as money, passports etc. It was quiet and the beds were fine. There was a kettle and coffee and tea makings. The breakfast is very adequate -- cold cuts, boil yourself eggs, scrambled eggs and bacon, yogurt, breads (toasters), baguette and pastries, coffee (machine), good juice, and fruits, honeys and marmalades. Breakfast ran 7-10. The hotel has a spectacularly good location. We walked less than a block to the running of the bulls, then wandered down into the old center for paella and a continuing party due to the festival. The next morning we stowed our luggage in their secure storage after a leisurely breakfast and took our time to see the town, the amphitheater, the arena, the Roman baths, the Rhone river. Lovely little town. The location could not be better for a visit to Arles and the room was tiny but comfortable and adequate.

    4
    « Well located hotel »

    This hotel is situated in town within walking distance of the Romans Amphitheatre and Arena. We found a terrific Reasturaunt only a few minutes walk. Two bonus points go to it having a good underground car park, with also a swimming pool on the roof. Excellent staff The receptionist managed to check us in whilst dealing a coach load of Swiss tourist's.

    4
    « Comfortable hotel near town centre »

    This is well appointed hotel in a good position on the edge of the old town. A free shuttle bus runs from Arles train station to nearby. The room was spacious with a comfortable bed, room safe, and tea and coffee making facilities. The breakfast buffet was varied and some hot food was offered although the serving staff were a bit slow to replenish the empty serving plates. The best feature of the hotel is the roof area which has a small plunge pool and sunbeds and spectacular views over the surrounding area although no bar which is a shame. A small supermarket 5 minutes walk away provides basic essentials.

    4
    « Location, location, location »

    We recently booked here for a couple of nights and reserved a parking space for our rental car. We were in the newer part of the hotel and had a clean room with desk, couch, comfortable bed, air con, huge television, WiFi, and electric kettle (but don't use it if the Internet is on as it blows the room lights). Staff was incredibly helpful especially in recommending local restaurants. The hotel is just outside the old walls of Arles and it's an easy walk to all the major sights. Highly recommended that one stop at nearby Tourist Office for combination tickets to Arles attractions and museums. Buffet breakfast in the dining room covered all the basics with juices, coffee machines, yogurts, fruit, croissants, cheese, ham, and jams. We would definitely stay here again.

    2
    « Great location, poor service »

    The central location is a big plus and with a reputable chain you usually know what to expect. The rooftop pool, although very small, is an extra bonus but it is VERY small. When we arrived after a long day of driving we had hoped for more help when the car park and surrounding streets were completely full. Our booking was last minute so no complaints that the hotel parking was unavailable, that was just bad luck. We must've circled the hotel block 5 times before asking for advice to which we received a simple shrug of the shoulders. It's frustrating when staff don't seem to acknowledge how much their attitude can hugely impact your whole experience of a place. We headed out determined not to be discouraged and had a great night exploring a beautiful town. We we arrived back I accidentally sliced my finger open when unzipping my girlfriends make up bag. It was bleeding heavily so I headed to reception where a man was chatting to the night receptionist. When they had finished he went behind reception and seemingly started doing something else after clearly acknowledging my presence. I rang the bell and he came out looking annoyed at me being there, when I showed him my finger and asked for a plaster he said we don't have one. I asked "you don't have a first aid kit on site" he'd already began walking away shrugging his shoulders and that was that. How such a reputable chain can not have a first aid kit on site is a huge cause for concern, regardless of the attitude of certain members of staff this needs addressing as soon as possible. My cut was minor but someone could easily require treatment for something more serious. I would think twice before booking here again.

    4
    « Friendly staff clean rooms »

    Stayed here for 5 days after originally booking two The staff were very helpful and friendly The rooms had a large plasma tv and great showers The rooms are fine for a three star hotel The tourist office is less that 100 metres away and also very close to the edge of the old town The internet is a bit old and annoying (the voucher system) but it has a good speed Great location and nice big rooms for france

    4
    « Fantastic location in a lovely place »

    Choose this hotel because of its location also bang in the middle of the city and we were not disappointed. It's very near several public car parks and restaurants and a five minute walk from the Roman amphitheatre. The hotel itself is pretty modem and the room we had was very audacious with excellent WiFi and air con. The bed was comfy and the shower fantastic. We didn't use the pool as it was in the other building and we didn't eat at the hotel at all, preferring to go for a meal in one of the many local restaurants. Overall I'd definitely recommend this hotel for a start in Arles, especially at the price we paid which was considerably below all other decent hotels in the area

    4
    « Great spot »

    This hotel is in an ideal position behind the Tourist Info centre and is in walking distance to all the main sites. Rooms are very quiet and ideal for your stay. Many cafes and restaurants are nearby. If arriving by train and have heavy bag it would be better to catch a taxi to the hotel.

    5
    « Friendly staff, good location, decent room. »

    The room was very clean and the location was perfect for us. Parking at the hotel is available for a cost and you need to pre-book, however there is a covered car park across the road that charges a similar amount. We were thankful that the Air-conditioning in the room could be adjusted as the weather was very hot when we visited. It was nice to sit in a cool room. The desk staff were very helpful and friendly and spoke really good English too. The location is in the centre of Arles in which you can walk to the main areas within minutes. Very convenient. Would happily stay again. The only negative is that the Bar was closed very early and had to use the vending machines for drinks.

    3
    « Where do they find the staff? »

    I stayed with my partner and a friend on 20th July as we were attending a concert in the nearby amphitheater. Due to issues on the autoroute (A7) a usual journey of 4 hrs turned into a 9 hour ordeal which meant we arrived at the hotel very late and with not much time to make the start of the concert. The receptionist on arrival was fantastic and understood that there had been transport problems for many people and quickly checked us in and was very very helpful, a genuine credit to the hotel. Our problems started when leaving the hotel as we had initially thought that the previous days traffic was due to roadworks and, having a flight to catch from Geneva asked the receptionist (this was a different person that in the evening) whether they could check to see if there were any issues on the A7..she point blank refused. My friend who lives in France asked why she would not help (there was no one else checking out or seeking help from the receipton) and she would not answer. My friend asked to speak to the manager and was told they were too busy. I have never had such a bad customer experience and the rudness of this member of staff was unabeliveable. She even refused to provide her name. So Best Western whilst you have some excellent staff you also have rude, arrogant and incompetent staff manning the reception. Needless to say when we return to Arles (or travel anywhere else) we will not be staying in a Best Western hotel

  • 4
    « Great staff and location »

    We were looking for a place outside of the main part of Arles with parking and this was a perfect choice. Staff was friendly and helpful. Room was spacious and also with free wi-fi. Location is an easy one minute walk to the sights in Arles and about a 15 minute walk to the Musee de l'Arles. We would stay here again.

    4
    « This place was pretty cool! »

    Our GPS led us on a merry adventure thru some seriously tight back alleys & odd parts of town to get here, and initially I thought uh-oh. Pulled up in front, there's a nice little spot big enough for 2-3 cars off the road, darted in, and it was the fastest check-in I've ever had! Back in the car 2 minutes later, one left turn & 100m later safely tucked in the underground car park, and in the room 5 minutes after that. Pool is up on the roof, which is neat; great views. Then learned just how close to the action we were. Maybe 5 minutes walk to the arena; pedestrian zone is about 2 minutes on foot. A/C works great; room got cool & stayed that way. Everyone was happy, I'd stay here again.

    4
    « Good hotel in the centre of Arles »

    The Atrium is a good quality hotel in the centre of Arles with on site secure underground parking, good rooms, a rooftop sun deck, pool and a restaurant not far from the autoroute. The rooms are good, the staff friendly and it is well placed to explore Arles but also very quiet.

    4
    « Very nice hotel very well located »

    Very comfortable bedroom with coffee and tea available, parking inside (should be booked in advanced) and good wifi We did not have breakfast in the hotel as it felt a little expensive. We stayed 1 night and could enjoy all the nice places that are nearby.

    1
    « WORST Western »

    This hotel is not as advertised. The pictures don't reflect what you get. The patio upstairs had no furniture. When we complained, they put plastic tables and chairs up there. There is no working bar, restaurant or even staff for a drink until 7:30 PM. The room is so small you can't move your luggage around in it. The beds are VERY uncomfortable and low to the ground. Except for one woman on day staff at the desk, the service is terrible. I was with a tour and ended up paying for another hotel. I couldn't stay here for 3 days. I asked for a refund on day one for the second and third nights, and told them I was checking out. They refused.

    3
    « Good location »

    Great location to see Arles, particularly the market on Saturday - which is practically outside the hotel. The hotel is clean and comfortable. The room was big enough and the air conditioning worked. The bathroom was well appointed although the shower was in the bath. I really think they should dispense with bath tubs and replace with a proper shower cubicle. The toilet was a bit of a squeeze. The air extractor didn't work but we didn't report it. One of the receptionists was the most unhelpful person I've experienced for a long time. Getting a beer from the kitchen to drink watching a football match was well beyond her. A major fault with this hotel is that it doesn't have a real bar. It has a room called a bar/playroom/music room with a TV and it has a small bar but when we were there they 'didn't gave any staff to man it'. Hence the trip to the kitchen for refreshment. Breakfast was good and well stocked. It has a small pool on the roof which we didn't use.

    2
    « Small rooms, poor Internet and rude unhelpful staff »

    While the hotel is very well located for visiting the weekend market in Arles and the old town area, many of their rooms are quite small and have a weak Internet signal. After complaining I was moved to a larger room in a different section of the hotel with a working Wi-Fi signal. When I arrived at the hotel at 2.45 PM (14:45 hrs), the receptionist (Melanie) curtly informed me that no rooms were available and I could not check in. When I asked to see the hotel Manager, her reception colleague (Elsa?) intervened and asked her to give me a room. Of course a clean room could be found and I was given the key without any delay. Of course Melanie had no comment to make, let alone apologize, although she obviously lied to me minutes ago. When I went up to the room, I found that it was not only tiny but also that the Internet did not work. Back to the reception with all my luggage and again Elsa came to my rescue with a different room. I reported this to Best Western corporate, and while they were very responsive, the hotel did not bother to respond. I think there are better options in Arles and visitors should look elsewhere before opting for this hotel.

    4
    « Perfect location »

    We arrived without reservation and very early in the morning around 4am, luckily it was the only hotel with proper reception way after midnight and a vacant room. Clean and comfy , we only stayed one night as the rooms were fully reserved for the following days! It was all good and right next to the old town

    4
    « Good central location in beautiful Arles »

    My son and I stayed here for a week at the end of May. We had a quadruple room - a good size with two single beds and sofa bed - the room would have easily fitted a family with 1-2 children. The room had a small balcony and was at the rear of the hotel, very quiet at night. The air conditioning had an easy to use thermostat and functioned quietly and efficiently. Good, powerful shower over a bath tub and separate wc. The room had a wardrobe with hanging space, but no drawers or shelves which was tricky when staying for a week. A pity because there was ample room. A mini fridge would also have been a useful addition in a family room. The staff at reception were always helpful, although very busy at times as the hotel has large group bookings. We ate dinner in the hotel twice - the food was very good, but there was limited choice on the menu. Breakfast was a little disappointing for €11 and not always consistent in the choices available. My son swam in the little rooftop pool every day - unheated but very pleasant. The hotel is ideally situated on the edge of the town centre - an easy 5 minute walk to all the main sites, 10-15 minutes to the train station on the other side of town. We particularly enjoyed a stroll every day along the banks of the Rhone. Arles is an exceptionally beautiful town, friendly and safe, without the hustle and bustle of Avignon, and I'm glad we picked this hotel as our base. Thank you to all the staff at the Atrium for a very pleasant stay.

    4
    « Good hotel but out of season feel to it »

    Stayed here at the end of may and was happy with the hotel and its location. The bar and the restaurant in the hotel however was not open when we stayed. The staff were welcoming and the location was perfect for visiting the camargue.

  • 4
    « Overall A Great Experience »

    We stayed at the Best Western Hotel Atrium in Arles, France with two other couples while we toured France and Italy. Overall our stay was good. We had issues with the air conditioning as the theromostat was set to where you really could not change the temperature unless you wanted more heat. Thank goodness we had a window we could open, or the room would have been stuffy. Our only really negative issue was the first morning at breakfast. The hotel breakfast cost 11 Euros (roughly $15) per person, and consisted mainly of pastries, yogurt, beverage, fruit, and boiled eggs. The had a small buffet area where there was a sign for scrambled eggs with sausage. The pan was empty, and when I pointed to the pan and asked for more eggs, the rather large-bottomed woman working in the restaurant began to berate me in front of other guests. I have no idea what she said as it was in French, however, I could tell by her mannerism and body language that she was angry. We chose NOT to dine in their restaurant from that point forward ... and you can get a really nice breakfast consisting of omelet, juice, coffee, and sweet roll for about 5 or 6 Euros about 1/2 block from the hotel. The remainder of the staff at this hotel were exceptional ... I can only assume we caught this one lady when she was having a bad day.

    3
    « Basic Hotel with Great location »

    The reason we stayed here was location, location, location - within walking distances of all the historical areas and events. Great location scene with large plaza with Tourist Office and Carousel directly across the street. Close to shops, restaurants, post office, etc. Note: that if you need a parking space either email or call the hotel in advance to ensure that they have one reserved for you (this is not stated on the website). The hotel parking garage is small (approx 20 spaces). We arrived early and was informed that since we did not reserve a parking space (even though I had requested it when I made the reservation) that there was none available. We had to wait until 2:00 pm for people to leave otherwise there was a nearby public garage. They held our luggage for us so it wasn't sitting in our rental car and found street parking (parking meter). We came back at 2:00 p.m. and we were given access to the garage but had to wait until 3:00 p.m. since our rooms weren't ready. Note: It's easier to load and unload the luggage from car in the garage since there is a direct elevator into the hotel otherwise you have to drag it up 10 steps through the front door. When I made our reservation, I requested our rooms (just 2 of them) be close together since they were the same type of rooms but we ended up on the opposite ends of the buildings and on different floors. A lot of groups stay here and when that happens the staff can be overwhelmed. The room was good size, clean and the beds comfortable with everything in working condition. The bathroom was European style where the toilet was in a separate small room from bathtub and sink. There was a in-room safe, small refrigerator, coffee maker, 1 complementary water bottle, flat screen tv, hair dryer, etc. The housekeeping staff was very efficient and friendly. The hotel had a lovely roof top swimming pool which we did not have time to enjoy. We decided not to pay for the 11 Euro or 5 Euro breakfast at the hotel since the breakfast room tend to get crowded and busy with groups. Each morning we walked across the street and paid 7.50 Euros for a continental breakfast at one of the cafes where it was quieter, more relaxed and we got to met the local people. The wifi in this hotel was strange. On arrival you were given slips of paper with the access info which lasted only 24 hours and then you had to walk downstairs and get another. They had a basket at the front desk with these access codes but if they had been sitting there a while the codes weren't any good. Since we stayed here a few days it was awkward and annoying. This hotel was a basic hotel - not great but not bad either.

    2
    « Except for the bugs and no AC it's well situated »

    This hotel is very well situated in Arles. Near the major attractions and some very good restaurants. I'm writing this review from the room. The reason I'm doing this is because there's no air in the room. The fan does not work at any speed nor does the AC. I guess I can understand the central heating and AC must be switched over. I could understand if I was in a third world country....oh wait, I have been to third world countries and I had on demand AC or heating. Wouldn't mind sleeping with the patio door open but I have an aversion to sleeping with bugs in my room. This problem wouldn't exist if the door had a screen. When I booked the room I thought twice about booking at a best western in France. I should of gone with my first impression. Shame on me for not asking if the room had any kind of air circulation.

    4
    « Atrium Hotel in Arles »

    very convenient downtown location. staff is very helpful and tourist office is just across the street reserve parking in basement as parking otherwise would be a challenge. downtown market right out their doors on Saturday is a delight. this location is n easy walking distance of some of the Roman ruins, etc.

    3
    « Very basic »

    This hotel supplies only the very basic...no shampoo, no shower cap, thin towels.The printer ran out of paper and ink and there was no more ink to refill it. The heating in our room wasn't working and after asking for help 3 times it never got fixed. The elevator broke down the day we left and we had to haul our bags down the stairs.All problems were dealt with with a shrug of the shoulders. Tour buses were running outside the front every day. Stay at your own risk!

    4
    « tres bien but not luxury »

    Excellent location. Very friendly and helpful staff. We had a dipping noise in our room. They moved us to a new room without hesitation. The new room was much nicer. I never understand why hotels don't put you in their nicest rooms straight away. The breakfast buffet had a large choice but the quality of the food was poor, lowest priced ingredients. Due to the problem with the room the parking fee was refunded :)

    1
    « What were they thinking? »

    We were a group of 35 that arrived at Arles at 5:00 pm. The rooming list had not been sent to our tour director. Half of the rooms had no electricity and by the time we left for diner at 7:00 pm, they still had no electricity. By the time we came back from diner, luckily the electricity was back. But the young lady at the front desk was overwhelmed. For breakfast, apparently our group had a reduce rate breakfast. But you would thinks that with the fact that half of the group had problems with their rooms at their arrival, you would compensate by making it a bit nicer. No! The gentleman at the front desk had no idea of the troubles and clearly didn't care Although the hotel is in the best location. DO NOT GO THERE.

    4
    « Nice hotel, very central to restaurants, the cloister and the arena at Arles. »

    Very comfortable hotel with wonderful front desk staff. Room was super spacious and the beds were comfortable. We wanted to book breakfast and glad we did not pay in advance, the breakfast at 9:00 am was well picked over and not re-stocked. That being said, there are loads of restaurants around and this should NOT deter you from booking a room at the hotel. I was feeling ill and the bed with duvet was a welcome comfort.

    3
    « BW Atrium Arles »

    I chose this hotel because of its location and parking garage. The location turned out to be great, central and close to everything. The gated garage adjacent to the ground floor hall was small (15-20 cars) and the smell from a backdoor of some kind of a food store was pretty bad. And it cost 14 euro per night. The facilities are quite dated, especially the carpets in the halls. The room was fairly small but clean although dated too as was the bathroom. We opted out of their breakfast (12 euro). Wi-Fi reception was good.

    5
    « Well-appointed, comfortable, friendly »

    The first thing that struck my husband and me when we arrived was how efficient, friendly and helpful was the staff member on Reception. An excellent welcome. The rooms were large and had ample storage space, unlike many hotels in this price bracket. We appreciated that, given that we were staying for a week. The beds were outstandingly comfortable. The rooms were quiet, and we were never disturbed. A great night's sleep every night! Bathrooms were well-appointed; shower worked well (again, not to be taken for granted!). Free wifi, which worked with no problems. There's a safe in each room, which was handy. During the whole of our week's stay, we found all the Reception staff to be a delight; friendly, helpful, and often anticipated our requests without even needing to be asked. We used the restaurant once for dinner, and found the food to be of good quality. Again, the service here was impressive and very pleasant. There's a spacious lounge area and a bar. The hotel's location is excellent: just across the road from the Tourist Office, and 3 minutes from the centre of Arles with the Cathedral, Arena, Amphitheatre and so on. We came by train, so I can't comment on parking. We thoroughly enjoyed our stay at the Atrium and will definitely stay there again when we return to Arles. What higher recommendation could there be! 5 stars

  • 3
    « Arles »

    This is a basic hotel, great location steps from the city attractions. Has its own parking lot. Rooms are clean and comfortable but on the small size. wash room can be a challenge for those with any health issues.

    4
    « Perfect location »

    Great choice for arles on foot. We did take a taxi from train station, otherwise everywhere on foot. We even walked to hertz to pick up rental car. They have a very small underground parking lot for 14 e a night, there is on street parking, and an above ground lot very close. Room was nice, a/c worked great, very quiet. Nice roof top deck where we had our cocktails and after dinner drinks- we provided. They have a bar but we never saw it open in the 3 nights we were there. Internet ok, can't send pix but email etc ok, you get a new code every day and a separate one for every day. Price was right. As an American I have a few gripes. All the toilet tissue france was bad, this was small squares from a dispenser. No toiletries or soap, just a gel dispenser supposed to do it all. Tub was very high and slippery with nothing to hold on to. We did not eat here at all, had 5e express breakfast one day, juice, coffee, and croissant.

    4
    « A few minutes walk from Arles old town »

    Good value for your money with convenient location, clean room and washroom plus very friendly English speaking staff. Parking lot if needed is available. There is a roof top pool if you would like to have a swim. Nothing too fancy, but the kids did enjoy swimming. The Saturday market is right there if you are staying Friday night. I would stay there again.

    3
    « Business trip »

    Fair quality with good value for money. Close to city center, the hotel is clean and offers large rooms. The breakfast is very good and buffet is well organized. Parking is abundant nearby so no issue if you are by car. Personnel is very friendly

    3
    « Visit town »

    my first experience in Arles was good. The hotel is well equipped with a parking in the building available only with booking. The position is good: on feet to the center and near the tourism office. All the cultural attractives are nearby. The shops are closed in the center in the evening so probably this was a pity for all tourists. The room was small for 3 but comfortable. No frigo-bar inside. The breakfast was very good.

    2
    « Very small room, disabled unfriendly entrance »

    Just as you step in , there is a 5 steps stair to reach the reception, no elevator, you have to climb up with your luggage. It is a disabled unfriendly entrance. The triple room is tiny , we had to put the chair in the small balcony to gain some space! the carpet floor could have been cleaner. The shower holder is loose and the shower keeps on going down. In Arles you can rent every kind of room and this is probably the reason why Atrium is fully booked.

    3
    « Inexpensive 7 Convenient, but dated tourist bus hotel »

    Could not be better situated and very functional and most of all extremely cheap hotel in the Center of Arles. Free parking on street. Decent breakfast buffet. Helpful staff. Rooms and especially hallways are very dated and worn. Pool is a good one- on roof with great views. Easy location to get in and out of Arles but still close to all the sights for walking.

    5
    « value for money »

    excellent postition with wonderful parking(extra) value for money,polite and helpful staff with all facilities one could need.Beds comfortable and rooms clean with coffee.No fridge,but not the end of the world!

    5
    « wonderful »

    Stayed 3 nights July,2015,superb location,short walk to all attractions,5 minute walk to bus stop.absolutely very friendly and helpful staff.room 46,about the largest,very spacious.lovely breakfast room,and many nice choices.I think I checked out most of the Arles hotels,and could not have made a better choice.also hit a super hot period,and the A.C.was so necessary,and worked so well. Absolutely recommended

    4
    « great location and exceptional staff »

    we love the location of this hotel and have stayed here several time because the staff is wonderful - they are friendly and helpful. we use this as a base for biking in southern France and they kindly allow us to leave some luggage at the hotel until we return after biking for a week. the rooms are a little dated but the beds are especially comfortable.

  • 5
    « Excellent in every way »

    When we travel, I usually book with airbnb. However this time when travelling with my family to Arles, I chose Best Western for it's location and value. It is located right across the street to the tourist center with rate 75? for three persons in a spacious room with a balcony (low season perhaps). From the hotel, we walked to most of the tourist sights and restaurants. It is very convenient to live here. The staff are very friendly and helpful. The hotel offers free in-room high speed WIFI and complementary water bottle. We were very satisfied with Best Western.

    4
    « The place to stay in Arles »

    We have been coming to Arles for 2/3 days for many years. We always stay at the Atrium as it is friendly, has good facilities, including the garage, and is handy for the town. The rooms are quiet and clean and the staff are always friendly and helpful. We shall continue to come.

 

Getting to the hotel ...

All directions
·From: Avignon Take N570 direction Arles city center. ·From: Nimes Take N113, exit N5 Arles City center.