BEST WESTERN Plus Anderson,  Anderson

4.0/5  - based on 270 guest reviews.
2114 E 59th Street, 46013-3000, Anderson, United States - See map
+1 765 649 2500 +1 765 640 2974

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 271 traveler reviews
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Conveniently located off I69 near Anderson University and Hoosier Park Racing and Casino, the centrally located BEST WESTERN PLUS Anderson is the perfect choice for business and leisure travelers alike. From sporting events to cultural performances, there is something for everyone near this Anderson hotel, with most attractions less than five miles away. Place your bets at Hoosier Park Racing and Casino, or enjoy the thrill of car racing at Anderson Motor Speedway. Football fans can catch the Colts Training Camp each summer at nearby Anderson University. It is easy to catch a play or concert at one of many local venues within an hour of the hotel, including the historic Paramount Theater, Bankers Life Fieldhouse, Klipsch Music Center and Gaither Family Resources. The convenient location of our Anderson hotel is a plus for business travelers who have easy access to local corporations like Nestle USA, the Church of God International Headquarters, Delphi Energy, Prairie Farms and Remy International. This Indiana BEST WESTERN is also a top choice for family and friends visiting students at Ivy Tech College, Anderson University and Ball State University in Muncie. Owens, Illinois is only 19 miles away. A pet-friendly hotel in Indiana, this Anderson hotel strives to make all of our guests feel right at home. Our luxurious standard rooms and upgraded two-room suites feature cable or satellite television, coffee maker, microwave, refrigerator, Wi-Fi and more. Guests are invited to enjoy a complimentary breakfast buffet, and other luxurious amenities that include an indoor heated pool and hot tub, a 24-hour exercise facility, guest laundry, 24-hour business center and small meeting facilities.

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Room 1

Guest reviews


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based on 271 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
143
Verygood
 
69
Medium
 
35
Poor
 
9
Horrible
 
15
Business Business 49
Couples Couples 73
Family Family 107
Friends getaway Friends getaway 17
Solo travel Solo travel 13
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Anderson,Anderson
  • 5
    « Good breakfast »

    The hotel is comfy, clean and conveniently located. Their breakfast offerings have a lot if variety: make-your-own waffles, eggs and bacon and ham, brand name yogurt, many breads, two kinds of coffee. Great for kids: everyone can find something to make then happy.

    5
    « Quiet and Clean »

    We stayed two separate times here - once on the way to St. Louis and then on the way home. The first time our air conditioner/heater was very noisy and we told the front desk on the way out. When we returned we were given the same room and were told that it had been replaced. We discovered that it was and worked well. Nice job! The rooms are well insulated and were comfortable with a King bed, refrigerator, microwave and Kuerig coffee maker. Be sure to request the 2nd floor (only a 2 story) so you won't be by the pool or lobby/breakfast area. The breakfast was very tasty. We would stay here again!

    4
    « Happy with stay, but somel issues »

    After leaving Hampton Inn because there was not a whirlpool at the pool, as listed on the hotel's website, I came to this hotel. The desk clerk at check in was very nice. Once i checked in I found a cheaper price for the room. I called down and asked if they had a price match guarantee. She said, "no". But asked what price I found. Then she said, "I can do that for you". Nice, easy way to show good customer service! The whirlpool was hot enough to work up a sweat after 10 minutes or so. Although I would have liked it a little hotter. I did not eat the breakfast. But I did take a look before leaving, so I could write about it. It looked GREAT. Hot, fresh scrambled eggs. Big pieces of ham, along with bacon, and sausage. Sausage gravy and biscuits. Breads, yogurt, juice machine, etc. This was on a Sunday morning. I don't know if it is the same through the week. The "bad" things...While in the pool area I noticed a chunk of ceiling missing. They had put up plastic using 1x4" wood. But part of the plastic had pulled out. This can cause mold pretty quickly. I went to use the phone in the pool area to let the front desk know I used the last towel (at about 4pm. It should have been full of towels for the others guest sure to use the pool that night.) The phone was dead. BIG issue if there was a medical emergency. I walked to the front desk. She said they knew about it, but didn't know the problem. The room had a light bulb out in the bathroom. Not a big deal. There was also a crusty, white substance that showed up easily on the end of the dark red circular throw pillow. Just a few more examples showing that they are not looking to make the hotel an "excellent" place to stay. The bed was very firm. But I slept well.

    5
    « A very nice property »

    All aspects of our stay were good. Room condition, business center computers, bed comfort, large, flat screen TV. Breakfast exceeded our expectations. For hot items they had bacon, sausage and ham, scrambled eggs, sausage gravy and biscuits and make your own Belgium waffles. I thought the nightly rate we paid was on the high end, however. Considering the location, Anderson, IN, I thought the nightly rate should have been about $20.00 less than we paid.

    1
    « Bad experience »

    I stayed at this Best Western Plus while doing some training for work. The room seemed ok but my bathtub had a bandaid stuck to the bottom of it. The roof in the pool area was caving in with water damage. The channel list they had for the TV didn't even come close to accurate with hundreds of unavailable channels. I was here for 3 days and the wifi was not working the entire time of my stay. The bed was comfy and the breakfast was adequate. Overall not a very good experience.

    4
    « Close to Casino »

    This is an older hotel, but clean. Could use some updating. Staff were friendly and check in was easy. The hotel is easy to get to and is right next door to a Cracker Barrel. It is located about 5 minutes from the casino, which is why we picked it.

    4
    « Would stay here again »

    I recently spent a night at this hotel. Check in was friendly and efficient. The room was very spacious and inviting. The bed was very comfortable and I slept well. Breakfast the next morning was good, although there was some difficulty in keeping the selections filled. The entire staff was very accommodating. I would give this hotel a five, except it is not that well marked unless you have gps. I finally saw a sign well up in the air marking its location. I would stay here again, especially now that I know where it is!!

    3
    « Family Vacation »

    We were in town for a family reunion. Got to the hotel late and saw a plumbing truck out front pumping water out into the parking lot. I knew that couldn't be good and it wasn't. They had a burst in the main water line and the water was turned off. Went ahead and checked in and went to bed. Was told the water problem would be fixed by 8:00 A.M. Got up the next morning and still no water. Pluming truck was still there. Went to our cousins and cleaned up for the day. They kept telling us to check out and stay with them but I didn't want to put them out. Went back over around noon to get some things out of the room. Now there is no water or power. They found out there was electrical lines down in the water. Was able to find my room with the flashlight on my phone. They were cleaning the room so I got what I needed and left. After several hours of discussing this we were convinced to go ahead and check out. When I got back there my keys wouldn't work. The manager reprogrammed them twice and they still wouldn't work. She came up and got us in the room. We gathered everything up and told them we were checking out. She gave us the managers business card and told us to contact her about our bill and they showed us checking out. I waited a couple weeks for the dust to settle and contacted them. They were very friendly and refunded the entire amount of our stay. I want to add that they were friendly throughout the entire experience and had bottled water available for anyone who wanted it. This is just something that happened. No ones fault so I don't want to give them a bad review because of it. They did everything they could under the circumstances.

    3
    « Nice Hotel But Needs Upgrading »

    Stayed here for a week on business and it's a nice hotel, but could stand a bit of upgrades! The room and carpet is pretty outdated. The carpet was a bit dirty and one of the sliding closet doors was broken. I had a two queen size bedroom, which was very comfortable. The complimentary breakfast was great! There was three different types of meat (i.e. bacon, ham, sausage), fresh cooked scrambled eggs, diced potatoes, toast, cereal, juice, coffee etc...The staff was also friendly! There is plenty of parking spaces, and the hotel is located right off of the highway. The area has plenty of eateries and the hotel is right up the street from Hoosier Casino and Race track. I did not get to go there, but maybe next time I'm there on business :)

    5
    « Great stay for BSU family weekend »

    Overall great stay. The morning breakfast and staff were awesome and much better than similar priced hotels in this group. The staff were just much more friendly and polite than I usually run into. great stay. We did not use pool or fitness center. WIFI was good and room was fine.

  • 4
    « clean place to stay »

    This hotel is very clean,with a friendly staff and a good breakfast to get your day started! located near many places to eat and a casino and track right down the road and i believe the hotel has shuttle bus

    4
    « Great Stay »

    We visited in September to attend a family wedding, and the hotel was great. We were greeted by a nice young lady, Kortney, who was very helpful throughout our entire stay. She informed us of places to eat, things to do, helped us get extra things we needed, and was a very polite and well rounded worker. I told her several times that she deserved a raise simply because she was always willing to help. Loved interacting with her and we will definitely be back!

    4
    « Needed one night stay during a road trip »

    We needed a place to stop for the night between Indianapolis and Kalamazoo. Anderson's Best Western Plus was affordable and offered a good nights stay. The room and facilities were clean and conveniently located. Their full, hot breakfast was an especially nice treat as well. Would recommend.

    4
    « Slipping slightly »

    The cleaning staff is wonderful - but, they can only do so much - There were (stains) on the bedspreads and the large round bed pillows as well as on the small rack where most people put their suit cases. We also noticed several tears in the carpet and some peeling paint spots on the walls. We have been staying here at least once a year for 4 or 5 years now and it has always been an enjoyable experience. But common sense will tell you that every so often the rooms need to be upgraded or refreshed. I would say that time has come for the Best Western Plus - Anderson, IN. - Other than that, you could not ask for a better place to stay and a friendlier, more helpful staff.

    4
    « Pretty good »

    Stayed one night. Good breakfast and the ladies that run it are very nice and friendly. Was at casino night before so didn't use the pool and hot tub until after breakfast--no one else in there but us--that was nice. Quiet, clean and decent parking. No complaints or hassles. I have never used one of those hotel book coupons at the rest areas but my sister grabbed some on the way (I-70W). I had called from casino to ask if they had a room and how much, then asked about the coupon. Got room for about half off with coupon.

    5
    « Weekend getaway »

    Took kids for a getaway. They had a blast in the hotel's indoor pool. There were several restaurants in the area. Plus there is a shuttle to and from Hoosier Park for the adults. Reasonable in pricing, very quiet and clean. Definitely planning a return trip. Staff was very friendly and helpful.

    5
    « Best Western at the Races! »

    Best Western Anderson, Indiana is a GREAT place to hang out and play when you are spending a day at the track. The staff is wonderful and very attentive. The rooms are clean. The lobby and guest dining area very comfortable and welcoming. Prices are good value for amenities. I'd recommend this hotel without reservation.

    3
    « Attempted double charge, Locked out of room twice, Booked thru them and was messed up »

    The bed was wonderful, the room was very quiet, Housekeeping was great, Front desk staff did not have a clue, from day1 right up thru day 6. We paid in advance to get a better rate, knowing that short of death, we were staying. When we arrived to check in I was asked for a credit card, and charged for 3 nights, I had already paid in advance for 6 nights. She only put us in for 3, and then the second day we were locked out, room keys deactivated 4 hours prior to check out time, plus we had 4 more days to stay. this happened 2 more times throughout our stay. when we were ready to leave I had a note to pay for 3 additional nights, since they had only charged me for 3 on check in.

    4
    « Much better the second time around »

    We stayed here a second time for Colts Training Camp, since the staff was so friendly. We upgraded to a suite and had plenty of room for our toddler. The front desk staff were as helpful and friendly as we remembered them to be. The pool could have used some cleaning. People had been smoking in there. The pool is heated, which is nice. Our room was very clean this time. It's not the nicest we've started in but the room was nice overall. The staff really make the experience!

    5
    « A great place to stay. »

    The room was clean and the bed was comfortable. It was reasonably priced. I couldn't believe how great breakfast was. And, it was FREE. The workout room offered a variety of machines. The employees were nice. If I had any complaints, it would be that we didn't have a nice view. The window faced trees and shrubbery.

  • 4
    « Repeat customers »

    For the 3rd or 4th time, we have made a business trip to Anderson IN and stayed at the Best Western Plus. If we make another trip to Anderson, we will try to stay here again. Clean, comfortable bed. Quiet. Good breakfast with nice variety. Red Lobster and Cracker Barrel nearby. What more could a person ask for?

    5
    « Pleasant Experience »

    Stayed one evening (July 22). From check in to check out, the experience was very pleasant. Our stay was related to a concert at the casino. I was expecting problems (water, etc) based on recent reviews. However, my experience with staff, amenities, and facility was great. The staff provided helpful info regarding casino, eateries, etc. the room was very clean, well stocked and very comfortable. But the real surprise was the next morning at the "full" breakfast buffet. An excellent selection of well prepared delights exceeded my expect ions of " free breakfast". Great job by all!

    3
    « cont" from first remarks reguarding given a Pet room »

    I feel due to what I have outlined and adding these repairs that the room needs !, Bath room door would not open. 12' by 12' tile was raised 2, Bathroom glass shelve pull out of wall 3. Chair had large stain 4 Room had strong odor of some cleaning product [ may be do to being a pet room My rewards # is 6006637475912457, phone # is 740 323 2534, e mail dkrichie7@yahoo.cm I feel should be reimbursed for this stay. I would like a confirming call to cover the above

    3
    « No water, no disclosure!!! »

    Imagine driving for 8 hours, tired, dirty and yearning for a shower. You check into a hotel, get a room, settle in then discovering there's no running water, not hot water. Ouch! Yep that's what happened - We managed as best as we could, went out for dinner and used the provided bottled water to freshen up. Next morning - still no water BUT the breakfast was great. The manage offered to charge 50$ for the night but I still see a full payment on my CC so I called for a refund/credit. Crossing my fingers.

    3
    « Nice food, clean, bad beds »

    Hi, pulled in late with my kids. Nice that they still had some juice / coffee / yogurt out for a nice snack after driving to long. Breakfast was nice, Kids liked the waffle mix. Almond Milk if you wanted it. It was a nice clean hotel. Unfortunately my bed was worn out with a big depression that made my sleep very poor. Kids said there bed was not very comfortable either.

    3
    « Customer Service Training Needed »

    We arrive on July 2, 2016 and one of the guest greet us at the door and says there is no hot water there was a water main break last night!!! I go in and talk to the front desk person and I asked her directly I understand there is a water issue...she says everything is working perfectly!!! We get to our room and it's clean and nice, I ask my husband to run the hot water...there was no hot water...the lady at the front desk just lied..I called the front desk and I reached another front desk person and she says the manager is giving everyone half off their stay and a company is on the way to fix the hot water issue. We arrived around 3 we got hot water around 7. Upon check out (we had paid cash) the original front desk person was there (in my head I said oh Lord) I remind her of the half off our room she said I have to get approval from the manager, I had to call corporate and corporate called the front desk --- needless to say she had my money in hand. There free breakfast was awesome..I will give them that.

    1
    « Worst experience EVER! »

    We had booked to stay 2 nights and the 1st night we were without water from about 10:00 pm until about 2:00 pm the next afternoon. We had to go out and buy water to even try and flush the toilet, and had to wash up with a small bottle of water we'd brought. Then the 2nd day when they changed our towels, they left the door open on the security bar. The staff were not helpful at all and did not give any updates on the water issue, in fact seemed upset that we were asking about it. WORST EXPERIENCE EVER!!

    4
    « Very Comfortable Accommodations »

    Our stay at the Best Western Plus in Anderson was very nice. The beds were very comfortable, the room was very clean and had all the necessary amenities, the hotel provided a great assortment of breakfast items and the indoor pool area was a lot of fun; especially the exceptionally large hot tub. The only issue we had was with their closet feature. It was too shallow to close the doors after hanging garments; thus with where it was located, made it cumbersome to open the door leading into the room. They would have been better just to leave the closet door off. But other than this, we enjoyed our stay.

    3
    « Nice staff but avoid Room 228! »

    We stayed for one night at Best Western. The front desk staff were extremely helpful and nice, they explained breakfast to us and called the shuttle when we were ready to go to Hoosier Park. No complaints there. However, we were put in Room 228 which is directly above the lobby and it was so loud all night. We could hear rolling suitcases and every noise you could think of. And when breakfast started the next morning, we could hear the beeping of the waffle maker as if it were in our own room. I had a terrible night of sleep. Otherwise, the hotel was clean and comfortable. I would stay again if I were in town but I would specifically request a room down one of the corridors, away from the lobby and breakfast area.

    5
    « Impressed!! Clean hotel with friendly staff »

    The BEST Best Western!! Modern, updated and super clean. The receptionist was very kind and hospitable. The price is reasonable already but when you see the rooms lobby and pool, it's a steal of a deal! Definitely recommend!!

  • 3
    « Mold, Mold, Mold »

    The hotel service was exceptional. However, a big downside is the overwhelming smell of mold in the pool area making the pool virtually unusable. I have stayed in countless hotels and none came even close to the smell of mold at this facility. It must actually be a serious health hazard and I am surprised that health authorities haven't taken action to get this problem fixed.

    5
    « So amazing »

    Stayed after concert. We had a comfy king bed. Keurig-type coffee maker in room. Amazing full breakfast - fruit, baked goods, biscuits and gravy, waffles, potatoes, bacon, eggs, cereal. Very good! Clean hotel with friendly staff. No complaints.

    5
    « Best Hotel in Town! »

    Stayed overnight with kids. They loved the pool and the staff was courteous and helpful with warm towels! The breakfast was fresh and very good. Front desk staff spoke to my children and made them feel welcome. The room was well prepared and the shower had great water pressure and was hot. The toilet flushes quietly so I didn't wake anyone up at night. Plenty of electrical outlet and nicely decorated. It was a great experience!

    4
    « Stayed during a college visit »

    Stayed at the Best Western Anderson with my wife and son were visiting Anderson University as a potential college to attend. The facility is well kept and clean and the staff is friendly. Of the two rooms we had, one had an issue with the air conditioner working. Mechanical failures happen, no problem. The staff was extremely accommodating in finding an alternative room and allowed us to check out the room before committing to it. I would definitely stay here again. And the breakfast... Not the run of the mill continental breakfast, eggs bacon sausage a great hot breakfast. Very tasty.

    5
    « Best Western in Anderson, Indiana »

    Nice facility, clean & fairly modern. Good internet in the room, comfortable bed. Good water pressure in the shower. Cracker Barrel right next door. Located right off of the freeway, plenty of "Chain" restaurants nearby.

    5
    « recent stay »

    This is one of the BEST Best Western hotels I have stayed at. I HIGHLY recommend it. Hotel is newer BUT very clean and well maintained. Breakfast times were excellent and hot and displayed well. Quite rooms did not hear much hallway noise. Hotel is right off interstate with plenty of food locations very close.

    5
    « Great Experience »

    Our first time at this hotel. We have a small dog and they were very pet friendly. The front desk and housekeeping staff were very helpful. Our room was spacious and very clean. They offer a hot breakfast is more than adequate. Since we have family in the area, we will definitely stay here again.

    5
    « Back Home Again in Anderson Best Western Plus »

    We stayed at Best Western Plus in Anderson, Indians for the 100th running of the Indianapolis 500. WE have stayed at the best Western for the last three years. We have been very satisfied with this hotel and are already booked the race weekend for next year.

    5
    « 2nd stay at this hotel and again it was a wonderful place to stay »

    The hotel was in a very safe location and easy on and off the interstate. The lobby and public areas were very clean. The room was spacious and very clean. Excellent nights sleep. Breakfast was very nice and the ladies (yes 2 of them to keep things well supplied) were very friendly. I was surprised that 3 meats were on the buffet! Lots of toppings were also offered for the fresh made waffles. Cereals were available but, I would liked to have had oatmeal or grits. Our room was very quiet and you could hear birds singing in the morning. There were also bird feeders on the back side of the hotel (outside the windows of the breakfast area) We will stay at this location again and since they impressed me so I will look to stay at other Best Western hotels in my travels.

    5
    « Great staff and great facility »

    The breakfast is always top notch and the staff is extremely friendly! The indoor pool and hot tub make every stay for business feel like a vacation. Out of many stays at this hotel, the rooms have always been very clean.

  • 5
    « A great Place! »

    This Best Western Hotel is one that you would love to stay for a few days. I wish I could have adventured in the area and enjoyed the hotel more. The Breakfast was amazing and well assembled. I had a pet room and that was very nice, my puppy had no problems with other dog smells.

    5
    « Awesome place with small town Hoosier hospitality »

    This hotel is where we always stay when visiting family in Indiana. The place is spotless and the staff is so friendly and professional. The breakfast is amazing and really tasty! I wouldn't stay anywhere else! oh, and the pillows are the BEST!!!

    5
    « Another great stay »

    We stayed overnight at the Best Western Plus in Anderson, IN 4/20/2016. This is, I believe, at least the 2nd and maybe the 3rd time we have stayed here. Been pleased every time - clean, comfortable, quiet and a nice breakfast.

    5
    « Amazing Stay »

    Great Breakfast Bar - Everything is Homemade.....This is "The Best Breakfast" at any hotel we have stayed at... Great Guest Service - With in 10 minutes, we asked and received extra pillows and a cott. Very Clean Hotel....

    5
    « Nice place, best in town »

    I was very pleased with my stay. I came for work in this town and was very happy and comfortable staying. Well kept, and friendly staff. Beds were very cozy, but could use an update on the pillows. Haha. Pool area is super nice with a hot tub. Breakfast was very good! Love that they offer dairy and gluten free options!

    3
    « Ok for the price. »

    When we arrived the service was great and it was very convenient towards town. Out room air conditioner was not working so thank god our windows cracked. The keys were not working for the pool so you had to get the front desk to come open the doors and the hot tub didn't work. The room was clean and ok for what we needed. Food was good. On Tuesday there was happy hour for families which was very neat. Not sure if we will be back.

    3
    « Lumpy Bed »

    My biggest complaint was the lumpy bed. The mattress was broken down - well past it's life span. To avoid the worst lumps, I tried to sleep in the middle - slightly better. I had just finished nearly 12 hours in the air, delayed flights, flight changes, racing between gates, customs, car rentals and finally an hour on the road at midnight. I didn't need a lumpy mattress. I needed a good sleep nights sleep. I told the lady on checkout that the bed was in serious need of a new mattress. I hope they actually deal with it. Housekeeping needs a bit more attention. There was no tissue in the tissue box. The hand lotion had already been used with about one quarter gone and the top broken and put back on the bottle. That felt weird - like I was in someone elses room. Desk clerks were very professional and friendly. The common areas are well kept and clean. I would stay at this hotel again - provided they update their mattresses and talk to housekeeping about the small details.

    4
    « Easter Fun »

    I had a very nice stay at Best Western and the breakfast was great. However, the bedding was frayed and there was grease or oil spots on the bed skirt - which was disappointing. However it was spacious and a very comfortable. The front desk person was very cordial and helpful. Thanks!

    1
    « Not Clean »

    We always stay at Choice Privilege hotels and are normally satisfied with the Choice properties. This hotel did not meet our expectations and was not up to Choice standards. The tub and shower area was very dirty. The floor around the fridge and night stands needed to be vacummed. The bed skirt and shower curtains were soiled. The dresser was shimmed with paper towels. There was a 2x4 board holding up the vanity. I would not recommend this facility. We will not stay there again.

    5
    « Outstanding »

    My wife and I stopped here last year for the same reason (the last leg in our journey home from Florida). It was terrific last year and hasn't changed. Our room was large, modern and clean. The bed was comfortable. The prices were reasonable for what we got. The staff was friendly and helpful. The breakfast buffet was large and loaded with a large variety of yummy items. Even though we were unable to attend, we were informed of a "Happy Hour" early evening reception that had a nice variety of treats. The only thing that I found to be negative was the pool / spa area. The room is set up with almost no ventilation and the atmosphere in that area is so hot and humid that it is almost stifling. See ya next year!!!!

  • 3
    « An ok hotel »

    I'll start with the good. The front desk staff at this hotel was very helpful, friendly, and went out of their way to make my stay a good one. It was obvious that they staff truly cares about their guests. They do a great job and should be commended for it. On the other hand, the facility itself was not great. Despite the building appearing to be fairly new, there were a lot of minor maintenance issues that need addressing. These range from light bulbs that need replaced in common areas, to exercise equipment malfunctioning to a giant hole in the ceiling near the pool. At no point in time during my stay did I see a maintenance employee on site, or for that matter, a manager.

    5
    « Short Visit, but hotel was great »

    We stopped over night on our way to Missouri. This hotel was comfortable and clean. The staff was very friendly. Breakfast in the morning was good and had plenty of choices to choose from. We weren't there for a long stay, but what we did experience we'd definitely stop again.

    3
    « Average »

    My wife and I stayed here when we visited our daughter at school. We have stayed at both the Hampton Inn and Holiday Inn and due to late booking on our part, we stayed here. It is not bad if your looking for an average hotel. Lobby was clean, food area was clean. Our room had a slight smell to it. The AC fan is not loud enough to drown out all of the foot steps that you hear all night long but cooled off the room. We were by the steps so that didn't help either. As long as someone is walking around, you hear it. My wife thought someone was training for a marathon with all of the running around last night. The shower drain was very slow so I wasn't sure if I was taking a shower or a bath. The beds were not bad, I've had worse. The young woman at the front desk was very nice and very friendly. We did not have many interactions with anyone else so I won't comment. Would I stay here again, probably not. Please let me be clear, the hotel is not horrible just not very quiet and not the greatest. We will definitely be back over the next 3 yrs but will most likely stay at another hotel. Note: I won't comment on things I did not engage or have involvement with. Hope this helps.

    4
    « Anderson Getaway »

    We wanted to get away for the Valentine Day weekend. We decided to spend the night at the Best Western Plus in Anderson. I was very pleased with the appearance of our room. It was clean and nice. The free breakfast buffet was very nice. A wide variety of selections and helpful staff. The pool had some damage to the ceiling in the corner due to what looked like a snow build up. But the pool was still open and was very nice. Check in was simple and smooth. The staff was friendly and helpful. This is a nice hotel and we were very happy with our experience. We would suggest this hotel to our friends and family in the future.

    5
    « As expected »

    I always use this review system before booking a room, so I thought it would only be fitting to write a good review for my recent stay. Except for a faint smell of smoke in the non-smoking room, this Best Western was as promised. I would recommend this hotel to everyone.

    4
    « All the essential »

    There is all the essential for a breef staying in Anderson. The price is also convenient. Personnel kind and professional. Breakfast reach of food variety. Building and room are not new or they seems not new. Daily cleaning seems ok. A little bit more care in maintenance and deep cleaning could be helpfull for a better feeling.

    4
    « Not too shabby »

    Overall it was a great stay! The room was large and very clean. Breakfast was hot which was nice but mediocre in taste. However, I didn't expect much and it was nice to eat a hot breakfast before getting back on the road. My three year old LOVED his stay there :)

    5
    « Wonderful Place to Stay »

    Friendly staff, smiles & greet, clean, quite & comfortable rooms. Breakfast is awesome! My husband & I have stayed here twice now and both times it has been perfect, no problems. They were like family and we will stay at this location again.

    3
    « Swimming Pool under Maintenance - No warning »

    I was upset that nowhere on the website did it say that the pool was under maintenance. There was also an issue with a fight among the staff members that was extremely loud when I was trying to relax and watch TV in my room.

    4
    « As expected »

    This hotel was as expected. The pool/hot tub was closed for maintenance but that didn't upset me too much. It appears to be an older building but inside the room was right on par with other hotels in the area. We did have a toilet issue (had to hold the lever down to actually flush it), but it didn't bother us. Parking is tight. We came in with a truck and so did about 10 others. It was difficult to fit in any spot when we arrived late at night. Overall, my biggest gripe would be parking, there's not enough of it. I would stay here again if I needed to for work.

  • 4
    « Nice hotel for a great price. »

    The hotel was very clean. The staff were friendly and very professional. The hot breakfast was a very good deal. There was a good variety of food to choose from. The king room was very spacious and the bed was very comfortable.

    5
    « Excellent customer service »

    When our motor home required emergency service while traveling south we needed motel rooms while repairs were completed at the nearby Freightliner dealer. Tashaini was at the front desk when I called Sunday afternoon and again Monday when repairs took longer than expected. She was extremely helpful and helped get us the best rate both times. We were traveling with pets and requested ground floor rooms with easy access to exits. Tashaini exemplified the best in customer service one could ask for!! Rooms were nice and clean, and the buffet breakfast was varied and excellent. Very nice eating area as well with gas fireplace. USA Today and local papers available no charge. There is a laundry area but a couple of the machines were out of order. Easy access to interstate 69. Cracker Barrel next door. Swimming pool and exercise room available but I did not check out.

    4
    « Great place to stay. »

    I always stay at this particular Best Western when I am in Anderson, Indiana. The rooms are large enough to move around with ease. Larger than all the other motels I have ever stayed at. The breakfast is also very good!

    5
    « VERY NICE HOTEL »

    Good start to our 10 week road trip. This place was clean, comfy with a good breakfast and nice bed. Staff very helpful and pleasant. Would definitely stay again. Best Western can be proud of this one

    5
    « Positive experience »

    My husband and I would stay there again if needed. The hotel location was very easy to find and convenient. The rooms were clean and bed/pillows very comfortable. The front desk personnel was extremely friendly and helpful.

    5
    « Another Great Stay »

    When ever we are anywhere in the Anderson area, we stay at this Best Western. We have had nothing but great experiences there. The only complaint I have is that as all hotels I believe they should have handicapped toilets in all rooms as there are a large group of traveling seniors across the country.

    3
    « Not up to other Best Western Plus properties we have stayed at. »

    This property has a tired look to it. While clean and quiet, it simply did not compare to other Best Western Plus properties we have stayed at. In addition, the bathroom sink area is extremely small, with inadequate room for the toiletries of two people. The closet was on the small side as well. Further, the toilet and tub were in a separate room with a light that turned on and off automatically. We could find no way to stop this, which meant that, when getting up to use the toilet at night, you were subjected to a bright light, which is not conducive to going back to sleep when finished.

    1
    « Dirty Room »

    Can't comment too much on the amenities. Once we checked into our room and saw the toilet seat up, a used bar of soap in the shower, and dirty sheets on both beds (after pulling back the bedding), we checked out immediately. Good news though, the girl at the front desk offered to not charge us for the room!

    5
    « Best ever »

    The only thing bad I'd say about this best Western is that on the 3 times I stayed in anderson before I didn't stay here. Bed was comfortable with plenty of space in the room. Shower was wonderful pressure. The breakfast had real eggs!!!

    5
    « Excellent Hotel »

    Great hotel,well maintained,great staff, excellent service., very quiet. We will seek out this Hotel on future trips. I was amazed when we mentioned we were traveling for a funeral , that they gave us a discount rate for bereavement, unsolicited by us!

  • 4
    « Great Stay »

    Overall, a great hotel! I usually book at one of the better know chains, but I waited too late and Best Western was the only hotel that was available. I was not disappointed. Was greeted by a cheerful and helpful front desk staff. Rooms were spotless and the beds. Wow! I prefer a more firm mattress and these were awesome. Plus, there was a Keurig in the room. What a pleasant surprise! The AC seemed old and made a funny noise and the faucet in the shower could use some attention, but this is a great hotel, great staff and if I return to Anderson, I'll definitely stay here again.

    5
    « Very close to Hoosier Park »

    We wanted a quick getaway; close to the racetrack. This was the perfect location and the price was extremely reasonable. We were able to take the complimentary shuttle to and from the track. After the races, we were able to relax in the hot tub which was a large size.

    5
    « Wonderful Surprise »

    This was my first visit to a Best Western Plus. The rooms were clean and spacious. The beds comfortable and the buffet was excellent. Have added this hotel to my list of travel hotels when visiting this area of the state.

    4
    « Great hotel »

    We enjoyed our stay at this Best Western in Indiana. The room was clean and comfortable,the staff was very friendly, and the hot breakfast was good. We would stay here again if we are ever in the area again. Thank you for being a great place to stay.

    3
    « Great for a stay for a night »

    We went to Hoosier Park & Racing Casino for a concert on a Friday night and stayed at this hotel because they had a free 24/hr shuttle. The room was on the main floor and it was accommodating with fridge and microwave. Unfortunately, the hotel needs updated, but bed was comfortable and shower water was strong. Free Wi-Fi and free breakfast buffet.

 

Getting to the hotel ...

All directions
·From: The north. Take I-69 South, Exit 226. Then right on Highway 9/109. First signal light take a right on 59th Street and proceed 1/4 mile. The BEST WESTERN PLUS Anderson is behind Cracker Barrel restaurant. ·From: The south. Take I-69 North, Exit 226. Then left on Highway 9/109. First signal light take a right on 59th Street and proceed 1/4 mile. The BEST WESTERN PLUS Anderson is behind Cracker Barrel restaurant. ·From: Indianapolis Airport. Take I-70 East to I-465 North to I-69 North, Exit 226. Then left on Highway 9/109. First signal light take a right on 59th Street and proceed 1/4 mile. The BEST WESTERN PLUS Anderson is behind Cracker Barrel restaurant.
 

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