BEST WESTERN Hotel Dam Square Inn,  Amsterdam

4.0/5  - based on 721 guest reviews.
Gravenstraat 12-16, 1012 NM, Amsterdam, Netherlands - See map
+31 206233716 +31 206381156

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Dates

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Safe deposit box
    Safe deposit box
  • Complimentary continental breakfast
    Complimentary continental breakfast
TripAdvisor Traveler Rating
based on 728 traveler reviews
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'Home away from home in the lively heart of the city. ' BEST WESTERN Dam Square is the best choice you can make in downtown Amsterdam! Our hotel is a home away from home for tourists and business people alike. Just a stone throw away from Dam Square, next to the Royal Palace and 'New Church' and situated in the former liqueur factory 'De Drie Fleschjes'. You will find yourself right in the midst of the city's sights and scenes and everything that could possibly be of interest. Concerts, museums, theatres and great shops are all nearby. Our recent renovated rooms are modernly furnished and air-conditioned. All rooms have a private bathroom with a shower, toilet and hairdryer. In the rooms you will find a telephone, hotel safe, flat screen television with in-house movie system and media hub, coffee and tea facilities and a very comfortable bed. BEST WESTERN Dam Square Inn is a 100-percent smoke free hotel. Enjoy your stay.

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Room 1

Guest reviews


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based on 728 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
171
Verygood
 
353
Medium
 
161
Poor
 
31
Horrible
 
12
Business Business 52
Couples Couples 336
Family Family 100
Friends getaway Friends getaway 120
Solo travel Solo travel 61
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Dam Square Inn,Amsterdam
  • 5
    « Loved this Hotel »

    What a great hotel So close to Dam Square and hidden in the side streets. The room are clean and warm. The continental breakfast is a good start to the day. Everyone is so friendly too. Don't miss it it is reasonably priced too xx

    4
    « Weekend break »

    Just returned from a lovely break away. Hotel in great location,but rooms were in need of some revamping. (Windows were draughty) heating did work efficiently in our room. Staff were helpful and polite. Breakfast was nice continental style. A nice bar next door,seed shop no problem. Our room was facing the street and we slept well with only odd noise from people going home after night out.

    4
    « Good Hotel Great Location »

    Stayed here for 2 nights 22-24 November. Couldn't find any fault. Fantastic location, our room was clean, en suite modern. Breakfast continental style but very good. Staff helpful and the lift was invaluable as we were on second floor. Price was excellent for location. Will definitely stay again .

    3
    « Good location »

    The hotel is in a great location. Just next to the Dam Squire. Very close to central train station. The reception and personal are very kind and smiley. The rooms are old and the old windows can not stop the noise from the narrow street. Needs renovation especially in bathrooms. The breakfast is not full of assortments but the quality is ok. I wish to see more sort of cheese ( only one) in a cheese country...

    3
    « Great location but dated »

    Fabulous location but rooms a bit smelly and dated. Quiet enough but really did not sleep well as the bed was so soft when you were in it was difficult to move. Simple breakfast was, however, excellent. The seed shop and canabis cafe were not a problem.

    3
    « In the heart of things but very basic hotel »

    Definitely in the heart of Amsterdam right off Dam Square. Room was quiet; however, felt 'cold'...not the temperature but the ambience of the place. Mattress was very soft. Breakfast was included and was as expected...basic but adequate. Staff were very helpful and no issue with service.

    5
    « Great wee hotel »

    This is a great hotel right in the heart of everything but without any noise you can walk to anywhere in the city ten minutes from the train station staff were lovely and so helpful would go back love it

    4
    « Great location, okay hotel »

    Stayed for 2 nights. Choose this hotel because of the great location. When we arrived we left our luggage in the room behind reception although it wasn't actually locked just had the receptionist sitting by it. My boyfriend asked for the wifi code but the receptionist informed him that he could have it when we checked in. I was v disappointed at this!! Room was basic but all we needed. Pleased with the safe. A couple of annoying things - no mirror by the desk only in the entrance. As you entered the room there was an automatic light which was incredibly annoying! In order to use the mirror you needed to keep moving for the light to keep turning on. But the bathroom light you couldn't turn off! Breakfast was good had all we needed. Except for our first encounter all staff were very nice.

    3
    « Best Westen Dam Square »

    The hotel was not as smart as its promotional images, with rather tired décor in accommodation areas. However, in an excellent location on an historic street with good amenities and transport links close by. Generally comfortable, although we though it very expensive compared to similar in other European cities, leaving aside the drop in value of sterling against the Euro!

    4
    « Convenient location »

    We stayed as a group of 3 30-something men sharing a room for two nights. The cost was great given our limited budget. The location was fairly central and there was good access to the tram system. The room was comfortable and clean and the furniture functional. The bathroom felt a little dated and the shower pressure was low, something I'm not a fan of. The room had good sound proofing - this was appreciated as there was a very noisy fair on in Dam square. The staff were friendly and willing to help. There is also a free left luggage facility you can use if you arrive before your check-in time or have to wait for a flight on your final day. Breakfast was included in our package. The buffet included toast, pastries, cereal, cheeses, cured meats, fruit and yogurt. Tea and coffee were also available.

  • 3
    « Location is best feature »

    As many have stated, this place is very well located. You can walk to Dam square, train station, red-light district, Joordan district, canal boat cruises plus many shops and restaurants. Our room was small with 2 single beds pushed together. The beds are very soft so if you like a harder bed, go elsewhere. The hotel is fairly old and so is the carpet, furniture, etc. It was quiet for a good night's sleep. The room safe is larger than most other hotels. The bathroom was small with very little counter space. The shower is also small and the bathroom lights are not well located which makes for a dark room (light is behind you over the toilet rather than above the sink and mirror). Continental breakfast is included (mostly cereal, bread, yogurt, fruit and a few cold meats with cheese). The hotel is located on a pedestrian street so the taxi cannot bring you to the door. You'll need to walk about 100-150 ft. Most of the staff were friendly and helpful (one seemed to always be in a pissy mood and never smiled). Overall, a very average hotel but with excellent location.

    4
    « Great Value »

    A well stablish d facility outside the city centre, but close to the tram stops. The rooms were excellent and breakfast provide a great start to the day. We picked a family room as they offered more space, something I would recommend.

    5
    « Great weekend »

    Stayed 2 nights with another couple for my partners 50th. Hotel location superb, central to everything, red light area, shopping street, madame tussaurds and just off dam square. We found the hotel within 5 minutes walk from centraal station. Receptionist lovely and pleasant, rooms superb breakfast very nice, lots of choice, toast, bread buns, ham cheese eggs fruit yoghurt cereal coffee and fresh juices. All in all a superb weekend in a great hotel will stay here again. Happy days.

    4
    « Location, location! »

    Yes , as already posted the hotel is dated. If you want to go to a spa hotel best to book elsewhere. If you are looking for a clean bed to rest your head at night, ability to walk to almost everything, and a decent breakfast to start your day, this is the place! Staff is helpful and friendly and there is lots to do and see within a 6 minute walk!

    2
    « Very average and dated hotel »

    The hotels in Amsterdam are expensive and this one was no exception, however it was in a good location near Dam Square. Our room and the public areas were very dated but the biggest disappointed was the very uncomfortable and narrow bed. We were told there were no other beds or rooms available. Breakfast was extremely basic and I'm sure for the money you could find better.

    2
    « Too expensive for the service they offer »

    I have to accept the type of service Best Western offers as standard and I accept it but to pay almost 400€ for 2 nights with that kind of room and bathroom plus the poor breakfast is more than I expected. I have to recognise that the location is great but Amsterdam is not such big city to pay that amount. I won't recommend it to my friends.

    3
    « Perfect Location »

    very basic Hotel.. lovely beds.. great location ! would return again. at the center of the Dam Square. The staff are really helpful and know the best short cuts to get to places. Highly recommended tip is to book trips before travel ! esp Ann Franks house. queues on the day were about 3 hours long.

    4
    « Great location »

    This hotel is in a great location. The Staff were all very friendly and accommodating. Simple room but with everything you need, good views over the square. We would stay here again. Breakfast was good.

    5
    « Location Superb »

    We stayed here on 4 day short break. This hotel is in the heart of the City, having said this our front street room was not effected by the outside noise. Breakfast was lovely... Continental and serving time till 10:30 am very relaxed. We would book this hotel again... the only downside if being picky would be is it feels a little tired but classic.

    2
    « Great location, hotel needs updating »

    We stayed 2 nights. The location is very central and we were able to walk everywhere. The staff were friendly and helpful and the breakfast was decent. The price was also reasonable. The hotel itself is tired, rooms are small (which was expected), air conditioning did not work enough to cool the small room (it was very hot the day we arrived) and there was black mold in the shower! The lighting is dingy and the common rooms need updating. We did notice new restrooms in the breakfast area, it's just that the whole hotel needs work. Hope that happens soon so that this hotel can reflect more of the BW brand.

  • 5
    « Quiet location right near the Square »

    I am very picky about hotel locations and this was just perfect. It is a small street close to the Damrak- so easy to catch the tram and easy walking distance to everywhere we wanted to go. Our room was a large front one with a view of the rear of the Niewe Kerk. It was very spacious if a little short on lamps at night. The front desk woman ( I wish I could remember your name!) was so friendly and genuine- Large comfortable bed, very nice bathroom- would definitely use again.

    4
    « Location location location »

    Great young man at front desk who was helpful and knew all there needs to know about Amsterdam. rooms small and minimal luxury but the price is great and breakfast very nice. Beds a little soft for me. The location couldn't be better.

    4
    « Great location »

    Located on a narrow side street in the middle of City Center this hotel provided the perfect location. The room was ok but the AC would not cool to a comfortable temperature. Breakfast was ok and the staff was helpful and friendly.

    4
    « Good central location »

    We stayed one night at the Damm Inn in August. We arrived before our two o'clock check in time but that was no problem. We were able to leave our luggage in a safe place before heading out. The hotel is central for all places we wanted to visit. The staff very were helpful telling us where to catch the tram and and what number we needed to get to the Heinekin Brewery. The bedrooms are a good size and clean, breakfast adequate. We would not hesitate to book here again on a return visit.

    4
    « Excellent location »

    Very nice hotel, excellent location very central, very clean hotel, the only downfall to our room was we had no view at all, our window was in the roof! Nice bathroom, Very friendly staff, Dutch breakfast very comfy beds

    5
    « Couldn't Stay In A Better Location »

    Arrived and checked in was polite and quick. Location absolutely perfect!! Our room was great, we had one that looked out onto the street below, which was fun to see and hear people, don't let this put you off though, as there was no problem getting a good nights sleep. Rooms were very clean and modern. Elevators are provided. Breakfast is of good quality and more than enough to get you ready for a fun filled day out.

    4
    « 2 days in Amsterdam »

    We had a lovely stay at the BW near Dam Square in Amsterdam even tho it rain the day of our arrival,we visited the town using the Hop on Hop off bus& boat,this was very helpful to get around & the stops were near the town attractions,the next day we took an enchanted tour with Viacom tours that was fun & well planned & with visited the Windmills,a wooden shoes shop,a cheese factory, the lovely fishing village of Volendam,the city of Delf with the magnificent blue pottery ,the N.A.T.O. town of La Hage & finally the un believable miniature city of Madurodam where all buildings & monuments are 1/125 scale just a place to stop to be amaze & peaceful child friendly environment .It was a great day all around for 8 1/2 hours to explore the Netherland,then the next morning we make way by cab to catch our cruise ship the Azamaza Quest.

    5
    « Ideal location from which to reach the best of Amsterdam »

    We recently spent five nights at the Best Western Dam Square Inn in Amsterdam. While the choice had a good deal to do with the fact that we were able to convert American Express points to Best Western certificates to cover most of the stay, the hotel proved to be a perfect jumping off point for all that we wanted to do in Amsterdam. Located on a tiny pedestrian street behind the Royal Palace and Nieuwe Kerk just off Dam Square, the hotel is located in a converted brewery and photos of the building's original use are hung with pride on a wall in the lobby. There's a well appointed breakfast room on the street level and then 4 floors of guest rooms above. We were given a first floor (2nd floor to Americans) room overlooking a side alley and had a view into the dormers of the building across the way, almost close enough to touch. Fortunately, there wasn't much noise and, because Amsterdam was having an unusual heat wave, we were able to keep the windows closed and enjoy the plentiful air conditioning. The room was fairly large for a hotel in such a central location and the bathroom had a stall shower with a glass partition. With a generous closet, we were able to unpack our suitcases for the first time in our three-city two-week trip which was a big bonus. The hallways could use some upgrading, but weren't dirty or unkempt, just a little worn around the edges. Then again, how much time do you spend in the hallway?!? The two front desk clerks we encountered were very pleasant and helpful with city maps and directions and even called us a cab to take us to the airport on our last day. While we didn't actually pay cash for most of our stay, the online rate I was able to confirm directly with Best Western was 179 Euro (approx. $200) per night which included an ample breakfast buffet of cereals, meats, cheeses, breads, juice and either coffee or tea. On another trip to Amsterdam we would definitely return to the Best Western Dam Square Inn.

    3
    « Good location for short stay only »

    Located on a short walk to the Centraal terminal very convenient for catching the train or for a 20min to the airport but that's about it. The hotel has seen better days and their free breakfast is almost nothing.

    4
    « Central location for tourists. »

    This hotel was a great location for walking for most tourist locations. The staff were very helpful. Room was comfortable although were a bit tired looking and could do with updating. Breakfast was excellent, plenty of choice. Considering how central it was we didn't notice any noise in the evening in our room. Good value for money.

  • 2
    « Liked the location - The accomodation was poor »

    A busy Saturday in mid-summer - hard to get a room for 1 night pre-cruise. Good location on a relatively quiet street near Dam Square. The room (Q) was on the ground floor - felt like it was in the basement! - poor, very tight washroom - gloomy. Tried to swap out the room but hotel was fully booked. At $275 (USD) for the night - a huge disappointment! Very basic at best.

    5
    « Perfect for what we needed »

    Perfect location just off Dam square although could get a little noisy at times (room overlooking Gravennstraat) but no bother. Room was perfect for what we needed. Spacious and clean with lovely bathroom. Staff so lovely and helpful. Breakfast inc. just what we needed before a day of exploring.

    4
    « Nice quiet room in the middle of the crazy... »

    What do you want? It's a Best Western. It's in Amsterdam. You get decent quality in the heart of the 'Dam. Nothing special. Nothing terrible. Competent hotel management, clean sheets, decent breakfast (nothing special), and enjoy the neighborhood.

    4
    « Cannot go wrong with a Best Western »

    I moved to this hotel from my previous horrible place. The Best Western was great, clean, spacious and in the centre of all the action. And a walk away from the nightlife if you want to go out at night.

    5
    « Excellent place to stay in Amsterdam »

    Close to Central Station and close to 2 tram lines. We visited many attractions by walking or by easy tram access to all key sites in the city. Room was decent size for Europe and clean and practical. Would stay again when returning to Amsterdam. Staff assistance was superior.

    5
    « Excellent location, great place and staff »

    When we booked we asked if we could check in early because we arrived about 9:30 AM and we were told they would try but no guarantee. When we arrived, thinking we would just be checking our bags, they checked us in and gave us our room. Great service then and the desk clerks were helpful throughout our stay. Location is excellent in the Centrum on a no driving narrow street just a block from the square and we had a short walk with our bags from the taxi. The hotel is very quiet and the room was very comfortable. Very good breakfast also. We would definitely stay here again.

    4
    « Crazy Amsterdam »

    We stayed in this out of the way motel in May 2016, it was slightly hard to find amongst the back streets, but once you had your bearings it was all good. It's in great location walkable everywhere, only 12 min walk to the train station. The rooms are excellent, bathroom is spacious. The breakfast was ok, little average considering the overall motel.

    4
    « Location...location...location »

    This was not a fancy hotel. It was, however, in an awesome location. Right in the middle of Dam Square. Close to where you want to be. The room was clean and quiet. The hotel staff were friendly and very helpful. A nice breakfast buffet. I would recommend this hotel to anyone who wants a taste of Amsterdam.

    5
    « Really good position »

    . Great hotel once you find it ! Clean and comfortable, very soft bed, helpful friendly staff! Really good breakfast. We would stay here again, found it central for everything. About 15 minutes walk from station.

    4
    « Great location and price! »

    We booked this hotel way in advance due to the price and I am a BW loyalty member. Location is within walking distance to the train station...just make sure to walk out the front and you just have to basically walk straight to the hotel...its about a 10min walk. The hotel is off a side street and there are many restaurants around there. The lady at the front desk was very helpful. She end up giving us a larger room since we had alot of big luggage (went on cruise). Its within walking distance to many of the attractions. But only complaint is the cannabis smell in the city...it gets in your hair and that's all you smell. You can't smoke in the hotel, but we had the window open and of course thats what you smell. The breakfast was good and enough to start your day...except they run out of food quickly because most come down at the same time. The hotel has free wifi and will keep you luggage while you explore the city.

  • 4
    « Long trip »

    This hotel is not on a car street, it is down a walking street. Receptionist is very helpful and the rooms are very comfy howrver double veds is 2 singles pushed together with single bedding on. Beds very soft and depending on which room you get to wether you get a window looking into your room from another building.

    5
    « Excellent »

    We stayed in Best Western Dam Square Inn for 4 days. The hotel is located in Dam Square and so close to the main attractions. Also, the tram stops are so close to the hotel. The staff is so friendly and helpful. We are a couple with an infant. We were provided a baby bed. The room is enough big and very clean. Breakfast was included and enough. Free wifi worked very well. We love the hotel, especially staff and its convenient location. We're so happy to stay there and if we visit to Amsterdam again, Best Western Dam Square Inn will be our first choice. Thanks!

    4
    « Good Location is the Best Feature »

    The hotel is pretty average other than the location. The room was functional, average European but small by most standards. Breakfast was OK but more on the continental side. Wifi was pretty good and that's a big thing for me on biz trips.

    4
    « 3-day stay in Amsterdam »

    The location to city center is fabulous. Taxis can not go down ally to drop off luggage though. plenty of places around to eat. close to tour venues. Breakfast is included. Has an elevator. The rooms were clean and substantial. The showers were hot and large. A very nice place to come back to after a day of site-seeing. It has a small bar in lobby, but hotel is very quiet.

    4
    « Great Location at a reasonable price »

    This hotel is in the perfect location. Down a side street off Dam Square. The reception staff are really friendly. Continental Breakfast was included. The rooms were a bit tired and dated, but very clean. For the price compared to some of the other hotels in the same area, this was very reasonable. I would stay here again.

    4
    « Good location, amazing bed, big room »

    The location is perfect. Situated on the Dam Square. A short walk from all the major city attractions. The staff are very helpful and welcoming. The room was very spacious. Slightly dated but was perfect for us. Very big comfy beds. We slept very well. The continental breakfast was a very nice added extra. I was definitely return to this hotel and it was great value for money with all considered.

    5
    « Adult break »

    Very friendly and helpful staff. Clean and tidy hotel. Rooms spacious and again very clean. Even though we only stayed for 2 nights the maid came in. Breakfast was continental and thoroughly enjoyable. Definitely recommend you stay here if you want to be central for everything

    4
    « Hotel and surroundings »

    Very nice hotel and great central location for all tourist bits. Visited Heineken experience, Ann Frank house, Ice Bar, Canal Cruise, Sex museum all of which seemed good value for money. Hotel is only 5 minutes from the red light which was very busy with a great vibe and mix of people. Hired bikes for 3 hours for as little as 8 euro each which was a quick and easy way to see the wider outskirts of the town.

    4
    « value for money »

    I stayed a week in the hotel and enjoyed my stay very much. The location was good, in a lovely street off the main road, walking distance from the train station which we took every day. The rooms were comforatable, the breakfast fair, the staff helpful and the price reasonable ( for Amsterdam) if booked early- as we did. It was near Kalverstraat for shopping and close to many good restaurants.

    4
    « Great location »

    Great location, less than 100 yards from Dam Square. Room was very clean. Excellent value for its location. Great service and staff, reasonably good breakfast. Shower was small, sink area was extremely small. I was on top floor, and the only window was a semi-skylight that afforded a view of only the sky. Bed was so-so; very soft.

  • 3
    « Great location, helpful staff »

    Did initially have some difficulty finding the hotel but that certainly wasn't the only time we got lost in Amsterdam! Rooms are fairly small and quite basic but the staff are very approachable and helpful. We loved being located so centrally. Would definitely stay again

    5
    « Central location and very quiet »

    We stayed with friends for four nights. Excellent location brilliant staff and really good quest rooms. An easy walk from the central rail station and prime location for bars restaurants and sights we would certainly come again.

    5
    « A quite gem in the heart of Amsterdam »

    The Best Western Dam Square is close to everything in Amsterdam and yet it is hidden away on a pedestrian walkway next to Dam Square. You can open your windows and not hear traffic. Out room faced a wonderful small café across the street. The hotel is small and is a picture perfect place to stay and the staff are outstanding. The rooms are a little small but that is standard in small inner city hotels in Europe. Our bathroom was very modern and clean. The bed was very comfortable and the comforter very cozy. Our breakfast was included and was very good with plenty of variety. The price was very reasonable. When I come back to Amsterdam I we will stay at this hotel again! So lets keep this hotel a secret.

    2
    « Not Good »

    Not quite Dam Square and a it tricky to find, but good central position nonetheless, with helpful receptionist, comfortable bed, adequate breakfast, and good free Wi-Fi. However this hotel is very gloomy and shabby. Corridors are soulless, and our room looked out over a central glass roofed area which was scruffy and unkempt. Bathroom sink was stained and other than the breakfast room, the whole place is in urgent need of an upgrade. There are better hotels in Amsterdam.

    4
    « Well located, basic hotel with friendly service »

    The Best Western Dam Square Inn is perfectly located in the centre of Amsterdam. Nearly everything is in walking distance. It is located in a small side street which is for pedestrians only, so watch out if you come by taxi. I had a room on the third floor towards a small court yard. View isn't really nice, but the room was very quiet, hence off the busy road. Rooms are a bid basic and would require maybe some renovation. However bed are very nice with good sleep comfort. Overall a simple hotel, centrally located with good service, however not cheap.

    5
    « Family Trip »

    Initially found this hotel hard to find on the Ground but its behind the Church in the Corner of Dam Square we walked there from central station 5/10 minutes and there is a tram stop 2 minutes from the hotel. Stayed in a Triple Room Very clean usable and quiet with an excellent Breakfast and friendly staff. Its nice.

    4
    « Nice cozy hotel in the most perfect location ! »

    We stayed here for a night on 22nd April. The staff at the reception was very friendly and helpful. The room was very nice, clean, peaceful and spacious. Wifi was excellent. Breakfast was standard but good. The best part is the location. Its very near to the Central Station and stone throw away from Dam sqaure and all the activity, shops and restaurants. Only problem was the shower, the water pressure was very weak.

    3
    « Suitable for a short stay »

    Had one night here. Walking distance from central train station and not far from bars/restaurants etc. Clean, no frills hotel that is one of the more affordable in this area. Main strength is the location but it is relatively good value.

    4
    « Nice stay! »

    After reading a lot of hotel reviews we were pleasantly surprised by the size of our room. We stayed in a triple which consisted of two double beds side by side and a Murphy bed..The hotel staff was very helpful and pleasant and the breakfast was enough to get us through the day.. Great location. Easy to get everywhere from this hotel.!

    5
    « The nicest personal, the best stay in Amsterdam!!!! »

    My husband always booked this hotel when he was in Amsterdam. On his last trip there we were together. When we arrived, I got feeling like come home. Helpful personal always ready to help.Location is perfect for exploring the city. Rooms are nice and roomie and personal very helpful. During our trip I lost my partner, and personal were really supportive and help me get through the worst time in my life. Will stay there again on my next trip to Amsterdam for sure. Would love to thanks again all employees to be human first.

  • 5
    « Very Nice and Great location »

    Location was excellent just a short walk to the train station or pier if you are cruising. Room was clean, shower hot and comfortable beds. Nice breakfast to start your day. Front desk very helpful and answered all our questions.

    5
    « Wonderful »

    We were there for a short trip last week .. The location is perfect just a few steps from Dam square.. We stayed in a 3 bed room which was quite sufficiently big. The breakfast was richer than most places in Europe and the staff was really very friendly and helpful.

    4
    « Quiet hotel »

    We stayed 3 nights in this hotel for a short break. It was a quiet hotel in a busy central location. The room was overlooking an internal courtyard, which meant there was no street noise. There was good access to trams, buses and the main railway station. Very helpful friendly staff

    4
    « perfect stay for 3 nights! »

    myself and my partner attended a festival in Malta and decided to end our holiday in Amsterdam (our favourite place!). we were both so pleased with this hotel- we arrived early and they let us check in straight away as our room was ready. the location is perfect and in the centre of Dam Square which is great! the room was nice, the beds were amazingly comfy and the bathroom was clean. the room was cleaned daily along with fresh towels. the staff were so friendly and helpful, and arranged an airport transfer to come and pick us up at the end of our stay. we also requested a late checkout which they allowed us to do. unfortunately we never made it down for breakfast (the beds were too comfy to get up from!!) so can't comment on that. overall we enjoyed our stay very much, and would 100% definitely stay here again!

    3
    « Perfect location »

    The hotel is in a perfect location right in the centre of the city so is ideal for getting to the various attractions. However the hotel was lacking in quality. The rooms were very basic and looked very run down. There were marks on the bed sheets and walls and although the hotel is non-smoking there was definitley some smoking going on. Breakfast was very limited, would have expected some pastries with the continental but there were just cereal, bread and meats available. The staff however were very helpful and friendly always happy to help and give suggestions. The hotel is ideal for those wanting to be near the centre but not good if you're looking for a little bit of luxury to relax after a day of walking.

    3
    « Location but not quality »

    The hotel is close to attractions but the rooms were old and in need of renovations. Also there were no views overlooking the streets, only an ugly central area. The best western apollo is much nicer and cheaper even though it is further away...

    4
    « Perfect location »

    Perfect location close to everything central. Clean hotel towels replaced. Will return again. Lady working in the day (forgot the name) was very polite. Provided map of Amsterdam which was helpful as we hadn't been before. Close to shops and restaurants. 20 second walk to dam square.

    4
    « Very Good Hotel in a great location »

    We booked a five day stay at this hotel through Expedia. Took the train from Schipol Airport to Centraal Station and walked to the Best Western (about 10 minutes). We arrived at the hotel around 12:30 PM, but could not get into our room until the required 2 PM check-in time. We were able to leave our luggage in a storage closet at the front desk until check-in time. Our room was number 330 which was at the back of the building. Our room was very quiet and adequate, size wise. We had a twin bed room. Storage was limited to one wardrobe closet. For an old building in central Amsterdam, our bathroom was reasonably sized. Each morning we took advantage of the free breakfast. By the second morning, the hotel staff was familiar with our hot drink choices. We found the hotel staff to be friendly and professional. The location of this hotel was just right for the sightseeing we planned during this trip. Would stay here again the next time we visit Amsterdam.

    5
    « Very comfortable room. Safe and secure. »

    Fantastic location within a few minutes walk to Dam Square. Place to eat and shop adjacent to hotel. Access to trams easy. About a 10 minute walk, straight shot from Centraal Station. Room was clean, fresh towels daily. Free and most generous breakfast.

    4
    « Peaceful hotel »

    Very clean hotel right around the corner from dam square and beside huge shopping street. Really quiet and peaceful hotel with very clean neat but small which makes it very comfortable. Continental breakfast in the morning was very standard but nice.

  • 3
    « Good location, could do with some TLC »

    Very handy location for central Amsterdam - a few seconds' walk from Dam Square, 10 minutes from Centraal Station. The hotel is a little shabby and could do with a facelift. Good continental breakfast buffet.

    5
    « Good hotel in a great location »

    Very helpful and friendly staff, with bigger than average rooms for Amsterdam. The hotel is a 10 minute from from the Central Station, and close to restaurants, pubs, cafes, shops and canals. The location makes it an ideal base for a trip to Amsterdam

    4
    « Good location & nice hotel »

    Our room was always clean, warm and we were given fresh towels every day. The breakfast was good, and the staff were friendly. The location of the hotel was perfect for getting around the city, and was roughly 50 Euro in a taxi from the airport.

    5
    « WINTER IN AMSTERDAM »

    Location,location,location ! Just a few seconds from the centre of everything,Dam Square.The hotel was clean,fresh and warm,which was required at this time of year.The Continental breakfast was more than adequate and the staff put themselves out to be be helpful and pleasant..Despite the closeness to city life the rooms were quiet and comfortable.We have already advised our daughters to go there at a future date.

    5
    « Excellent hotel »

    We loved the room Very clean The staff is very friendly Good breakfast Most important -lift ! This is our first time in Amsterdam We had a positive experience -first of all thanks to best western . ????????????????????????????????

    3
    « Good location »

    Great base and location to explore the city. The triple room was a bit shabby/dated and quite small for three people, but the bathroom was clean and the staff friendly. Breakfast was a little disappointing, with not much on offer we felt, but you are so close to lots of cafes and restaurants it's easy to eat out.

    2
    « Avoid this hotel »

    Stayed here on business. Terrible hotel. Got fooled by 4 rating on trip advisor. Whole hotel including my room stinkes of cigarette and weed when it was a non smoking room. Only thing going for this is good location but there are many other near by hotels which are much better

    4
    « Perfect location »

    We stayed here for three nights - able to check into our room even though we were 3 hours early. Room could have been a bit cleaner - stains on carpets and things under the bed and with the windows being old they were single glazed and quite draughty, but having said that the bed was really comfy and the shower was good. No cooked breakfast - which my husband likes, but plenty of choice otherwise. The hotel is in a perfect location just round the corner from Dam Square, with plenty of bars, cafes and restaurants nearby. Would definitely stay here again.

    4
    « Ideal hotel for a short break »

    Stayed here for three nights. Arrived early but room ready so we could check in. Staff really helpful and friendly. Room was perhaps not as clean as it could have been - stains on carpet cups under the bed and with the windows being old and single glazed they were quite draughty. No cooked breakfast but there was still a good choice. The location is excellent and we would definitely stay here again.

    4
    « Always use this hotel »

    This is the second time I have stayed here for a long weekend. Zosha and Dawn (lady with curly hair) on reception are fabulous ladies and always willing to help and give directions etc. Breakfast is continental and more than enough to fill a gap. Rooms are clean, some of the carpet and wall paper is somewhat dated but kept well and beds and facilities In the rooms are good. Overall great location central to the nicer areas of the city, and for you to explore. would highly recommend.

  • 3
    « Amazing for the price. »

    Pros: Perfect location (central and close to everything). Very clean. Room tidied every day. Friendly and helpful staff. Staff ordered flowers for my gf on Valentines day for when we arrived to our room. Cons: Windows are old and single glazed so you can here drunk people on the street down below as if they were in the same room as you all night long so sleep is impossible. No cooked breakfast. Only cereals, fruits and bread available.

    5
    « Stay at Best Western Dam Square Inn February 2016 »

    We stayed in the Best Western Dam Square Inn for 2 nights at the beginning of February 2016. The hotel was immaculately clean and our room was very comfortable. We didn't face the front of the hotel so can't comment on any noise or anything from that aspect. Our room was certainly big enough as was the bathroom. Shower was good and plenty of hot water. There have been previous comments regarding the plastic cups for coffee/tea but personally we didn't find any problem with this. The staff were all excellent and exceptionally pleasant and helpful. The hotel has a brilliant location and is quite simply 10 minutes walk from Centraal Station. Plenty of eating places around the area, prices vary greatly. Overall, if went back to Amsterdam would have no hesitation in staying here again.

    5
    « Will stay here again when visiting Amsterdam »

    Location is the key to city breaks - and personally I don't think there's a better location than this. Just off Dam Square, but very quiet, surprisingly. I write this at 11pm with the window open and not a sound from the narrow alleyway beneath our room , number 112. Such comfortable beds and helpful staff , breakfast has enough choices and some nice touches like lots of different fruit teas, two kinds of granola , usual cereals , bread for toasting and honey , jam etc etc. Cold meats and cheeses , yogurts , what's not to like ? Perfect for exploring on foot with all the tourist sights nearby . I've stayed in two other hotels in Amsterdam but this is without doubt the best choice for a short break .

    5
    « In the Heart of Town and Very Cosy »

    This hotel is in a wonderful location. We were able to walk from Central Station with our suitcases no problem. The staff were very friendly and helpful and spoke English fluently. The breakfast was continental and nicely set up in a lovely room with plenty of choices for everyone. The room that we had was a little on the small side but we were only staying 4 nights so we managed. Other people in our party had larger rooms so maybe check on the room sizes when booking to get a bigger room. But as far as location is concerned you could not get better it was right in the heart of things and so accessible trams a few meters away and the main shopping areas very close by. I would definitely stay here again.

    3
    « Average hotel in great location »

    We enjoyed a 2-night mid-week January '16 stay in Best Western Dam Square. Undoubtedly, its best feature is its location hardly a 1-minute walk to Dam Square. The hotel decor is tired throughout and the rooms in good need of a lick of paint. Our room was a little on the small side though sleep quality was suprisingly good. Hotel was consistently warm and comfortable given the sub-zero temperatures outside. Breakfast was cold continental self-service style though met our needs. We paid reasonable price given the time of year but would expect prices to rise in high season! Hotel staff were friendly and very accommodating. There are surely better hotels out there but this Best Western did the trick for us.

    4
    « Great location »

    I stayed in this hotel in January a Sunday-Tuesday break. We arrived about 12 but could not check in until 2 so the bags were left in the luggage room. The room was a reasonable size as was the bathroom although the toilet seemed to be wedged in the corner. The bed was comfortable. The room was quiet and we heard no noise from other rooms or outside. Breakfast was cold buffet and usual foods. The staff were extremely friendly and helpful. The room was quite dark as limited light as the window looked onto other rooms a sort of mini courtyard - it was not helped by the dark furniture and carpet - that said we didn't spend too much time there. Being ultra critical I think it a bit off to give small plastic cups and spoons when you have a kettle and tea and coffee. The bath towels too were on the small side! I would stay here again as the location was perfect.

    5
    « Best birthday weekend away »

    My partner booked this hotel for 3 nights over the halloween weekend for my birthday. The hotel is in an excellent central location only a few steps away from Dam Square and just a short walk from Central Station. The hotel is lovely and comfortable and the staff were very friendly. We were in a room at the back of the hotel on the top floor so perfectly quiet at night.

    4
    « Great »

    Enjoyed our stay at this hotel. Brilliant location, close enough to the square, but not too close to get all the noise and congestion. Room was cosy and staff were pleasant! Would definitely stay here again.

    3
    « Location! »

    Pros: located in dam square very central to most main attractions. Great service by all staff members. Included breakfast was delicious and very filling. Cons: this is an old building with small rooms. The bathroom is so tiny it is almost unusuable. All of the beds seem to be made from smaller beds pushed together. Overall we enjoyed our stay as a nice place to rest our heads.

    4
    « Good hotel, in great location »

    We loved our room in the heart of Amsterdam. Staff was very nice and helpful, and helped in fixing a booking error. Breakfast was a bit loose, comparing with other places, but it was clean, and fresh. Crisp clean bedding, and linen. Room spacious, but tiny bathroom. Overall, we enjoyed our stay. A big plus: you can actually use elevator, so no steep stairs, as many small hotels.

  • 3
    « Paying for location »

    I booked this hotel for my boyfriends 30th birthday. It was the best hotel I had found that was in central Amsterdam and that I could afford at the time. For two nights from Friday to Sunday I paid £200+. Initially when I saw our bedroom I was very disappointed. It didn't look like the pictures. We were on the top floor so that meant our window was on the ceiling. It looked dark and more like a budget hotel. We couldn't ever get the room temperature to be ideal. It was either way too hot or way too cold. I also paid for a double bed and was given a twin bed. After we roamed around the city I then realised that our hotel was in a perfect location. It's opposite a really cool coffee, pizza and cake shop. Plus less than 2mins walk away from the Main Street where shops are (forgotten the name of the road). Overall, excellent location but not so great hotel rooms. Your basically paying for the location. Breakfast was bland. Staff were very friendly and helpful.

    5
    « Location, Location, Location »

    This hotel is in a great location. I arrived by train and was able to walk there with my luggage from Centraal station, and it was easy to find. It is about 1km from Museumplein so I could walk or catch a tram. It is also close to shopping, other tourist attractions and the red light district. The hotel is comfortable, I had a corner room on the second floor. It was a nice room with exposed beams and comfortable beds. My only complaint was that there was not enough light in the room, no overhead lights, only lamps. The staff were extremely friendly and helpful. Breakfast is a simple affair, but the coffee was fresh.

    4
    « Great improvements in one year! »

    I stayed at this hotel summer of 1914 and was not impressed. Many things needed improvements then. But now I have been back and to my surprise, the hotel has improved so much in many aspects, including service and appearance. Don't know what happened but wish to congratulate them. Got clean medium large room with plenty of space, comfortable bed, good desk for working, fast free WiFi (even if it needed renewal of password each day), good TV, bathroom fine, good towels. Lobby looks much better, including lights, service in lobby excellent. Breakfast was excellent and plenty of fresh breads. Service at breakfast good and I always got a greeting and smile, when they were bringing my coffee. Even the street had improved. Recommend a restaurant next door. Only complain, a bit of noise from other guests in hallway. Great location for sightseeing and especially for shopping. Close to everything. Good value. Would recommend and stay again.

    3
    « Fantastic Location »

    We recently stayed at Best Western Dam Square in Amsterdam. What a great location. Staff were very helpful and friendly and extremely accommodating when we arrived at 8.30am to checkin. They offered coffee and found us a room that we Gould have by 9.30. Rooms are a little dated and could use an upgrade. Also, anyone coming or going close by your room is heard through the thin walls.

    4
    « Location & staff, fantastic »

    Stayed here this week for 3 nights, location & staff wonderful. Couldnt ask for a better location, as within walking distance of all the main areas. Less than 10 minutes from central station & seconds walk from Dam square. We were 3 people to one room but had ample space & the room was quiet & warm. Tea/coffee facilities also in the room. Lovely comfortable beds too. Breakfast in continental but was plentiful & great selection of lovely fresh breads, cereals, juices etc. Great free wifi, plenty of maps in reception & nice little area in reception to sit & have a coffee. Hotel surrounded by restaurants, cafes & shops. Really couldn't fault this hotel for the staff & the location. Would stay here again.

    4
    « Amsterdam break for 2 »

    Good central location making access to museums, resteraunts, bars and shopping easily accessible. The staff at this hotel were very friendly and helpful. The rooms were basic but clean and more than adaquate for a short break.

    5
    « Comfortable hotel center of town »

    We had a very comfortable, quiet room with a large bathroom. Nice breakfast too. The hotel is tucked away just off Dam Square the center of Amsterdam. Could be little hard to locate. Could have used better selection of English channels on TV. Staff was pleasant and helpful Easy walk to train station.

    5
    « I would stay there again »

    Good experience. The hotel is clean and the complementary breakfast is a nice plus. If you're looking for something hot other than toast, you'll have to go elsewhere, but it worked for me every day. Great location, and an easy 10-minute walk from Centraal Station down a pedestrian-friendly street. Hotel staff was excellent, the room was comfortable, and the free wifi worked.

    5
    « Perfect Location »

    As the name suggests, the hotel is very close (50 m or less) to the Dam Square, but hidden in a small back street. It's a perfect base for exploring. Everything from the Red light district to the Van Gogh museum is in walking distance. Don't expect much more than a comfortable room at the hotel. There is a breakfast room, but no other restaurant - but there are so many restaurants nearby that that's not a problem.

    3
    « Great location. Not the cleanest hotel I've ever stayed in. »

    The location is perfect in many respects. Just off Dam Sq which, if you've ever been to Amsterdam before, you'll know is a pretty good part of Amsterdam to be in. Contrary to some of the reviews, I found the staff at the front desk very friendly and helpful. I arrived very early and although my room wasn't ready, I was checked in, luggage stored and a few tips on local places I could go to whilst the my room was being made available. On the down side, the room I stayed in was not the cleanest and the AC/Heating didn't work at all. When I say didn't work, I mean that the fans made loads of noise, but the temp regulation just didn't work. I couldn't get any heat in the room. Thankfully it wasn't too cold in Amsterdam the weekend I was there in September but, because some Technical show was on at the exhibition centre (RAI) the room rate was eye wateringly high and I would have at least expected a bit more for my money! Would I stay there again. Yes and No. Yes, because the location is so handy. No, because the place needs some significant modernisation. Not to turn it into some sterile chain hotel, but to make it clean and functional. I travel to Amsterdam a lot and have stayed in some much nicer hotels, but there is a charm to this one which with a bit of TLC would turn this into a fantastic boutique hotel. I understand that this hotel has only recently come under the Best Western brand so, let's hope they bring it up to spec.

  • 3
    « Great location but not the 'Best' Western »

    For location around the Dam Square area this hotel was a great pick (close to shops, restaurants, bars etc), the Staff were helpful and efficient. The room was small and basic compared to other Best Westerns I have stayed in, that being said the bed was extremely comfortable and everything was clean. The bathroom however was below average with the tiny sink area not at all practical for applying make-up or shaving. Breakfast was very ordinary and did not have a good range. The wi-fi was efficient and we enjoyed a quiet nights sleep despite the busy location. We were able to store our bags for the day as our flight was not until the evening, this came in very handy. Overall not a bad place to stay but a bit pricey for what you got.

    4
    « A quick visit to Amesterdam »

    This was s quick stop for one night. Excellent friendly staff excellent location , Free wifi, comfortable big room. Room was below ground level, no view.basic breakfast The hotel very close to Dam square, trams, shopping and within walking distance from most attractions.Ten min walk from central station. You can hear the voice of the people next room easily.

    3
    « Good location, just around the corner from Dam Square »

    Staff were friendly, free wifi and breakfast. Good location, and just steps to Dam Square. Lots of bars and restaurants within a few blocks. About 6 blocks walk from Central Train station. Rooms were plain and small.

    4
    « Fabulous location »

    Great hotel in the best location, right by dam square. Situated on a beautiful street with lots of lovely looking eateries.The reception staff were very friendly and efficient. Room was spacious and clean, although a bit chilly and the air con/heating didn't seem to work too well. My only criticism is that, although the room has a kettle there are no tea bags left, just coffee and no milk either.

    3
    « BW review »

    The accommodations were fine. The desk workers were helpful. The breakfast was not good. There was nothing healthy offered. Most hotels have eggs there weren't eggs offered. The breakfast needs drastic improvement.

    3
    « Average »

    For the price paid I am satisfied. However, I want to be as honest and impartial as possible with my reviews and compared to other Best Western hotels in other Cities this can only be described as "average" and worthy of 3 stars because: The sink in our room (222) was completely inaccessible as it was built into the corner of a triangular room! The shower was weak with no head adjustment so getting to those "hidden bits" was impossible! The condiments and accessories were really garbage! Cheap soap, plastic cups and shampoo that makes your hair feel like it's been burnt under a gas torch! Why do you do that in hotels like this? For a few cents more this could so easily be U-turned! Breakfast was great! Nice service and plenty of choice. However, the supermarket bread was a disappointment.

    2
    « Expired »

    This hotel has passed its expiration date with many years. The lobby and all other common areas need immediate renovation. The bed were bad and the basin was cramped in a corner of the bathroom. I would not recommend anyone to stay here.

    5
    « Go for it »

    The hotel is located in the center of amsterdam in dam square. Is close to everything. The staff is very helpfull and friendly. The rooms are nice and clean. The only problem is the shower but still the overall impresion is good.

    5
    « Great location!!! »

    The first plus was the location. Just next to the Dam square and really really close to the Rembrand square, the red light district, the flower market and the shopping area. Trams are passing by every couple of minutes. The staff was really friendly and helpfull. There was even warm coffee and apples all day long at tge reception to help our selves. The size of the room was comfy and also the beds and the bathroom. Clean towels were waiting for as every day and the hotel in general was very clean. Two minuses was the water in the shower which didn't have any pressure make it very hard to have a decent shower and the fact that in breakfast they were not hot servings. Apart from that we would definetely stay there again if we visit again Amsterdam.

    2
    « Dismal »

    My wife and I stayed here for three nights. First the good point. It is located in the centre of Amsterdam. End of good points. Our first impression was the smell ? mouldy, fusty, stale air. The staff was polite and friendly but it took the receptionist around 15 minutes to find a room for us, although we had booked a month before. Our poor first impression was amplified when we found that the corridors were poorly lit. The lift was the slowest lift I have encountered in many a long year. It was a topic of wry comment by ourselves and other staying at the hotel. Our room was dismal and depressing - very poorly lit. It was not until the second day that I realised that the carpet was purple and not grey. The window looked out onto a wall only around five meters distant and the window of another room. Ideal if you wish to observe the neighbours and be observed in return. There was a TV, tea/coffee, mini-safe and a hairdryer. The bed and bedding were reasonable and it was quiet. I cannot comment on cleanliness because of the poor lighting. Breakfast was adequate. Cereals, bread, cold meats, cheese. Butter, jam etc came in the usual nasty little plastic containers. We were not expecting The Ritz, but this was disappointing. Not on par with most other Best Western hotels.

  • 5
    « Great location »

    Great location near the dam square wich has so much going on, min from the square you can sit and watch the oranised chaos that Amsterdam does so well, the rooms were decent size for the price and staff were very friendly, breakfast was continental basic but tasty. We would stay there next time

    4
    « Nice location »

    Me and my husband stayed 2 nights in this hotel. It's a small hotel in a very good location. Really central. The room was large enough, bed was comfortable, thats all. The bathroom was awful, too old, needs a renovation. The room we stayed was facing the street which was noisy late at nights, but this is usual in central hotels. Just in front of the door when you just enter the room, there were two tiny steps (wonder why they are there!!) like booby traps. I found them quite dangerous. The lights were not properly working so the room was dark. Else was ok, breakfast was nice, the staff were helpfull and overall tidy and clean.

    4
    « Close to Dam Square and tram lines. »

    In the center of the action in Central Amsterdam. Helpful staff; adequate buffet breakfast; smallish rooms but adequate; okay shower; has an elevator! The location is awesome - one short block off Dam Square and half a block to tram lines. Also within walking distance to Central Station. Highly recommend this hotel!

    5
    « another great stay »

    room was very nice and sunny and large,,,for sure I will ask for this one again this has been my 5th time here and hopefully not my last,,,the FD people are great very kind and helpful to everyone,,,a must stay hotel

    4
    « Good hotel in Amsterdam »

    Good hotel in Amsterdam: Central but quiet location, clean and comfortable, good service, well situated for public transport and for getting to the old city on foot and even as far as Central Station. Some very good places to eat nearby.

    4
    « Great Location, Average Hotel, Value for money »

    OK, it's basic, generally clean (Apart from some dirt and food on the floor between the beds) and offers a simple breakfast. Room on the third floor was comfortable although nothing special BUT! for the money (We paid about €120 euro a night for a twin room in peek season) It really is a winner. The location is spot on and lets face it, if you are coming to Amsterdam to savour everything the city has to offer - you should only be in your room to sleep and shower the next morning anyway.

    4
    « Great Location - Clean and Easy »

    Spent a couple of nights at the Best Western Dam Square Inn. Hotel was clean, the breakfast supplied was great, and the location was perfect. Not a super fancy place, but it fit the bill. Quiet and clean.

    4
    « Great location, good value »

    This hotel is all about location. Just a 10m walk from the train station and in the middle of the city center. Do not bother to try to get here by car. Front desk was friendly, room was ok. Quiet. Clean. Although the bathroom was very tiny. Good internet speed. Breakfast was not really much. You will probably not find better value in this part of the city. If you're looking for a good place to eat close by, try the next door restaurant named Côte Ouest.

    5
    « Friendly staff close to main attractions »

    I stayed here for 3 nights the room was very comfortable, the breakfast was good something to please most ... it is a cold breakfast, nice coffee , fresh fruit dverday , cold meats cereal yoghurt, toast and juice . The location is central to a lot of the main attractions and shopping area. Gold eating places nearby . Staff are willing to help with any questions .

 

Getting to the hotel ...

All directions
·From: The north. Take Ringroad Amsterdam-Noord A10. Exit S116 to Centrum/Centraal Station. Drive through the IJ-tunnel and turn right. Follow the P - Signs De Kolk toward the BEST WESTERN Dam Square Inn. ·From: The south. Take Ringroad Amsterdam-Oost A10. Take Ringroad Amsterdam-Noord A10. Exit S116 to Centrum/Centraal Station. Drive through the IJ-tunnel and turn right. Follow the P - Signs De Kolk toward the BEST WESTERN Dam Square Inn. ·From: The east. Take Ringroad Amsterdam-Noord A10. Exit S116 to Centrum/Centraal Station. Drive through the IJ-tunnel and turn right. Follow the P - Signs De Kolk toward the BEST WESTERN Dam Square Inn. ·From: The west. Take Ringroad Amsterdam West A10. E...

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