BEST WESTERN Hotel Alamosa Inn,  Alamosa

4.0/5  - based on 380 guest reviews.
2005 Main Street, 81101-2322, Alamosa, United States - See map
+1 719 589 2567 +1 719 589 8998

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • High speed internet access
    High speed internet access
TripAdvisor Traveler Rating
based on 380 traveler reviews
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The Great Sand Dunes National Park attracts many guests to our Alamosa hotel, but there is an abundance of other attractions to see. Our San Luis Valley hotel is surrounded by the stunning beauty of Alamosa, Colorado, and there's something for everyone nearby. Whether exploring the dunes is on your bucket list, or you're in town to discover the Rio Grande Scenic Railroad, there's plenty of family-friendly fun to be had. Zapata Falls is just a short drive away and the perfect destination for photographers or those who are looking for the ideal summer cool-off spot. The Stations of the Cross Shrine, the oldest church in Colorado, is also near our Alamosa hotel. History buffs and guests looking for a little culture on their vacation should check this historical site off of their must-see list. The Cumbres and Toltec train is another attraction that many of our guests see, but sometimes a vacation is all about relaxation. Our Alamosa hotel was built with peace and quiet in mind. We're the only exterior chain hotel in the region, and guests can depend on us to uphold the quality of the BEST WESTERN brand. This means an indoor pool and hot tub, big parking for cars and semi-trucks, spacious rooms and our famous free breakfast. Whether you're planning on spending an adventurous day on the dunes or seeing what treasures you can find in town, our Alamosa hotel makes sure you start the morning right. Our complimentary daily full breakfast buffet includes hot waffles, sausage, bacon, biscuits and gravy, fresh fruits, yogurt, cereal and chilled juices or 100% Arabica coffee. Our Alamosa hotel is also conveniently located, so guests can easily get around the region. We're close to the university and hospital and are located in the center of town. Many of the boutiques and local dining spots are walkable. A great location and value are what make a getaway great. Book your upcoming vacation at BEST WESTERN Alamosa Inn and rest assured you'll enjoy your trip! Enjoy your stay.

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Room 1

Guest reviews


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based on 380 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
153
Verygood
 
123
Medium
 
54
Poor
 
34
Horrible
 
16
Business Business 35
Couples Couples 119
Family Family 143
Friends getaway Friends getaway 39
Solo travel Solo travel 36
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Alamosa Inn,Alamosa
  • 3
    « Alamosa's best western motel »

    Room was very clean and comfortable. However I would not stay here again because of the horrible noise from the highway. The for to our particular room was very drafty on a very child night. The doors and windows need to be upgraded to provide some soundproofing. The room had quality TV, a refrigerator and a microwave.

    4
    « Reasonable accommodation for a reasonable price »

    We had an upstairs room and found it to be clean, comfortable and quiet. It isn't too far from restaurants in town to get something to eat,and getting a park on site isn't a problem. It was just the rest we needed after a long day's drive.

    3
    « convenient location. »

    The staff at reception desk was courteous and helpful, very friendly. An old property but well kept. There is a nice small garden with a picnic table and a grill. A good breakfast with variety choices. The room was spacious and clean. The bed was comfortable, the linens and towels were clean. it also equipped with a mini fridge, microwave oven, coffee maker. it also offered free Wifi. It is a good place to stay if you are visiting The Great Sand Dunes NP.

    3
    « Could be better. »

    I generally like Best Westerns, but this one I feel is not on the same level as the others. First, our toilet ran constantly. Even though it wasn't loud, I'm a light sleeper and it woke me up. Secondly, the workout area was lacking as well. The Bowflex that was there has a broken seat and was just balancing against the machine. It was not secured and the accessories were laying on the ground around the machine. Other machines had small defects as well, such as the bike had a missing foot strap. It was a clean room, the breakfast is what I've seen at other Best Westerns, but overall, I feel like I could have gotten the same thing at less expensive hotel in the area.

    4
    « Spend a comfortable night, not a fortune »

    The Alamosa Best Western offered reasonable rates, a clean room, and a hot, hearty Breakfast without the attitude of exclusivity. I appreciated the opportunity to spend a comfortable night, not a fortune. It was great to meet people interested in providing efficient, friendly service.

    4
    « Nice place and good free breakfast »

    Nice room with amenities that are up to date. The breakfast was good. The pool and hot tub are in separate building and were maintained well. We were in the back building which was quiter than the front rooms in the other building. A bit close to street so some road noise. Staff was very helpful and courteous.

    4
    « Nice »

    It was a good hotel, but the shower head was too high up and would not seem to adjust in any way. We would stay here again because it was nice and clean, close to restaurants, good breakfast, and our dog was welcome. Thanks!

    5
    « Great place to stay! »

    Lowered price to get us to stay. Room is equipped with everything. Soap, shower gel, shampoo and lotion dispensers. Have ironing board and iron. Very clean. Full free breakfast. If you forgot something like toothbrush they will give to you. Great place to stay. Lots of fluffy pillows.

    3
    « 2 night stay »

    Check in was muddled. We were a group tour and the allocation of rooms became confused and we walked into someone else room. Finally sorted we were ok, room was large and comfortable. Shower good and plenty of towels. Breakfast was a nightmare. There was not enough seating and people were desperately trying to find a seat. The breakfast was fairly average, usual complimentary fare, scrambled eggs, toast, waffles and some fruit and cereals. There were two places to eat nearby at night but the choice was fast food so fairly limited. No lifts if you have heavy luggage.

    4
    « This Best Western was OK »

    Nothing special about this Best Western at Alamosa. I had some trouble with the WiFi and with the door. The room was ok. The staff were friendly. I did not get to sample the breakfast as I left very early.

  • 4
    « Convenient for visiting Great Sand Dunes or Adams College »

    Best Western Alamosa provides nice clean rooms with a decent breakfast spread and courteous, friendly staff. The motel is an older building that has been nicely renovated with exterior access to each room. It has a nice pool and hot tub that are covered. Its close to Adams College and a grocery store but restaurants are a short drive into town.

    4
    « Very nice older motel style property »

    This was a great find in Alamosa. I was concerned with a motel style property it would be loud but it wasn't. It was very quiet. Very nice length (20 yards) pool in a separate building. Someone had taken pains to put a nice area in the middle of the parking lot for picnic tables, grills and a nice flower garden with a fountain. Very nice touch.

    5
    « Friendly staff, great breakfast »

    We stayed here one night while visiting the Great Sand Dunes. Every interaction we had with the staff from checking in through checking out was friendly and gracious. The breakfast included fresh cooked eggs and sausage along with hash browns, waffles and many other breakfast items. The room was clean and well maintained. There was a pleasant outdoor area with grass, a fountain and benches. Also they had a grill and picnic tables for outdoor cooking/eating. I would definitely stay here again when visiting the Alamosa area.

    5
    « Best hotel stay. »

    This hotel stay was the best. Simply because as soon as you get there, you already have a beautiful site in the gardening area. A little picnic table. Everything was clean no trash on the floor (mostly has something to do with the janitor and the staff working there) the pool was nice and clean. The room was nice and roomy. Who could forget about the breakfast. I highly recommend this hotel.

    5
    « Very nice and clean »

    Very nice place to stay. The room was very clean and comfortable. There was a hair dryer, coffee maker and a refrigerator in the room. There was a wonderful selection of food to choose from at there continental breakfast the next morning.

    5
    « Great breakfast and very clean room »

    This trip we stayed in 4 Best Westerns. Alamosa Inn had the best breakfast. It had fresh eggs with patty sausage and all the other fixings. The staff was friendly and helpful. The room looks like they were trying to do some painting. I would rather see them work on one room and not rent the one they are working on. The room was very clean and had new furnishings, beautifully decorated.

    5
    « Great One Night Stay! »

    The room was bigger than usual, very nice and comfy bed, we brought our own pillows. Breakfast was good with real eggs, sausage and hash browns. Staff very friendly and helpful. Train tracks across the street from the hotel but never heard the trains. Rooms sit back from street. Area outside to BBQ with picnic table and benches. Would highly recommend.

    5
    « Amazing place to stay »

    I love this motel so much that I will stay here every time I visit Alamosa. The rooms were great and the staff was amazing. The manager Bina was great and very knowledgeable along with the maintenance manager Anil. They both make a great team.

    4
    « Nice hotel, Good location »

    This was an older Best Western hotel with all the rooms opening to the parking lot. I prefer the security of the rooms opening to an inside hallway. But our room was very large with a desk, two additional arm chairs and table and a large vanity and sink outside the bath. The room was clean, beds and linens comfortable, and quiet from road noise. The check-in staff was friendly, but the breakfast was not anything special.

    3
    « Sand Dunes »

    NO elevators to 2nd floors Great breakfast except the coffee machines were broken and you had to go back to room to make The people next to us were very loud into the early hours and the had a dog that barked when they were not in the room

  • 5
    « Close to the downtown and Rio Grande Scenic Railroad »

    We picked this location because we had a trip planned on the Rio Grande Scenic Railroad. We also wanted to try the San Luis Brewery. Both are very easy to get to from this location. Room was nice, quiet and clean. Andrew checked us in and also handled our check out. He was wonderful! We really enjoyed the picnic tables and grill area.

    4
    « Clean room »

    Even though the hotel is a little older, the rooms have been remodeled lately. My room was very clean, good Wi-Fi connection, and plenty of fluffy towels. There was even a small refrigerator and microwave in the room! In the morning, I felt the continental breakfast was better than average.

    4
    « Good Overnight stay with family »

    Great place right off main road for a family stay. The pool is excellent as well as the hot tub. Breakfast was very good with a great selection of items available. The rooms are decent, didn't like that the beds were only full size makes it hard for families but they were comfortable. Overall a good place to stay was happy overall

    5
    « Our stay at Best Western Alamosa »

    Same as stated on page one of this review. My wife and I enjoyed our stay very much. There is nothing more I can say. but the service was great and we would stay here again if we ever travel this way agIain.

    3
    « Expensive for a two star »

    Older property and not all amenities advertised are operational. Over priced for a room with a bed. There are many other options in the area that may be better priced if you are not tied to a brand. The rooms were clean, the net sluggish, and the service was average, breakfast was good.

    5
    « Best Western Good »

    Dennis was great at the front desk; and with the wide variety of hot and cold breakfast items! Liked it was pet friendly, nice garden, BBQ area, nice sheets, pool, environmentally friendly, and very good cookies.

    4
    « Meets basic needs for a stay close to Great Sand Dunes - warm pool »

    Nice management, clean rooms, and it will meet your basic needs as a stopover/overnight stay for the Great Sand Dunes. Pro's: - Really warm pool - Nice staff - Proximity to the Great Sand Dunes - Decent breakfast Cons: - Close to a major highway/through way - despite the fact our room was further back (building 2), you could still hear the cars/trucks whizzing by - hot tub was broken - coffee maker was not working properly so the coffee was lukewarm at best BUT the staff was trying their best to keep it hot by making new batches of coffee more frequently - Pool is an entirely different building so you have to go outside (not much fun when you're wet & cold) - Double beds rather than queen beds - Rooms were small compared to other Best Western hotels

    4
    « best place around »

    It's close(ish) to the Great Sand Dune and let's face it Alamosa is more prepossessing than most of the nearby towns. This was one of the better motels we stayed in. We had a good feel just by driving into the car park. it looked like they cared. Pool excellent, breakfast good by motel standards,service friendly efficient. Room pretty spacious for a family. Also it's next door to the IHOP for dinner

    3
    « Close to Great Sand Dune NP »

    Nice hotel for a short stay overall. Pool is big. Breakfast is average. Room was clean. Close to main street. Hotel was not too noisy. Staff was helpful. About 30 minutes from Great Sand Dune National Park.

    4
    « Basic, but clean and close to the sightseeing we wanted to do »

    Very efficient check-in service and nice management. Clean, but definitely a dated motel. The room was basic, but with two double beds (rather than two queen size beds). It worked out fine though. The only complaint was that our room was on the lower level, and even though we were just across from the little park and the office, we had guys two doors down who set out a cooler of beer in the parking space next to their truck - right outside the window of our room - and drank and partied loudly for hours on our first night there. They were friendly enough, but we'd flown into Denver that day and then drove over 3 hours to get there. We were really tired and had a full day planned starting early the next morning. Hated complaining about them, but when it got to be midnight and the volume of their 'party' was only increasing, we called the desk. We were told that they could pretty much stay out there all night if they wanted to, but to the Inn's credit, they contacted the guys right away and asked them to please be quiet. Not long after that, all was quiet. This place is a good option if you're planning to visit the Great Sand Dunes National Park and Zapata Falls. Some cute restaurants and the usual chain store eateries nearby.

  • 4
    « Clean, comfy beds and friendly staff »

    My family and I were very pleased with our stay for 3 nights as we visited the National Sand Dunes park and other area attractions. This is a "motel" and not a "hotel" as the doors open to the parking lot. We had a room on the 2nd floor away from the highway. The walls were very well insulated as I did not hear any of our neighbors and the hotel was fully booked while we were there. The room was very, very clean. The beds and pillows were very comfy too. The swimming pool and hot tub area was very clean. The only down side to our stay was the shower head in the bathroom was a little weird and the water pressure was not the strongest. The free breakfast was great, it included , waffles, eggs, sausage. I got a smokin' deal for $85 a night as I booked really early, so I was very happy with our stay and the property. I would definitely stay again and I would recommend this to anyone.

    5
    « Great place to stay »

    Staff was friendly and helpful at checkin. I was given a suite, which was pretty cool, it had an upstairs loft set-up and nice living room/bar space downstairs. Very nice and price was right. Alamosa is a quaint little town not far form the Great Sand Dunes National Park. It was quite busy, lots of tourists and the hotel was full. That says a lot about the property! Good job all around, thank you.

    3
    « Fine »

    We stayed one night here so we could visit the Great Sand Dunes National Park. The staff are friendly, the beds are soft & the room was clean. The rooms are not very sound proof though; we enjoyed the sound of the elephant steps up stairs - not! We had a room right on the road which was a little noisy also. Alamosa the town is not great. There are no health food options so we ate from Safeway. If you are passing through here though, this place is fine. I'd say a little pricey for what it is but there are not many options in Alamosa.

    5
    « Amazing staff »

    We enjoyed our stay. Nice rooms and friendly staff. Morning breakfast attendant also runs front desk. Always has a smile and very good at what he does. Breakfast was great and so was the pool area. Front desk attendant also offered advice on happenings in the San Luis Valley. Our next visit we will go to the Stampede in Monte Vista.

    5
    « Clean and comfortable »

    We had a clean and comfortable room. We also enjoyed the heated pool and hot tub. Breakfast was as expected for a hotel of this class. We would stay here again. Make a reservation because they were full.

    4
    « Best breakfast on the whole trip »

    the room was very nice. the only disadvantage are the doors to rooms aren't inside a hallway. The rooms are accessible only from parking lot. Not a good thing when you are a women alone. I have been told that's not a good idea. The breakfast had scrambled eggs not remade round flat eggs.

    4
    « Most helpful staff »

    This Best Western is perfect if you have kids or even if you are traveling alone or with another adult. The beds are clean and are comfortable. The pool area is perfect because it is quite large, kids and adults can relax and have fun there. There is a fast food restaurant and a popular chain that stays open 24 hrs just next door. The best thing was the friendly and helpful staff, they the experience even better. Will definitely be back at this Best Western location in the future.

    4
    « Very spacious suite, but oddly arranged »

    We stayed in a 1 bedroom suite, with the upper bedroom in a loft. Upon entering, a long open staircase led upstairs. There was a bedroom and bathroom up in the loft, and a half wall that was open to the lower area. The lower area had a sofa bed, two living room style chairs, bar area with bar stools, refrigerator & sink, and a second bathroom. It was comfortable and roomy, but a little odd with the open loft instead of the upper area being an enclosed bedroom. Nice little breakfast in the morning, with both hot and cold foods.

    5
    « Great place »

    Our family stayed here as we traveled around the area to the Sand Dunes and up to South Fork for a few days. The rooms were very clean. They have a really nice pool and hot tub. Great breakfast with a lot of variety. The staff was very helpful. It was a great place to return after a day outside.

    5
    « Extremely clean and aesthetically pleasing »

    Breakfast was very good, staff was pleasant and courteous and we loved the fountain outside. It was so pleasant and soothing. The pool and the hot tub was the cleanest I have ever seen. There were several good eating places nearby. It was a very good experience.

  • 5
    « Loved this hotel! »

    Would stay at this hotel again! The room was super clean. The employees also step outside in the parking lot at night to look around. My sister stayed at a hotel near Wal-Mart and her tire was slashed. Overall, the employees really had a sense of caring. I mentioned to the person to the front desk person that I really liked how they stepped outside and night and he said they do like to keep an eye on things.

    5
    « Jones Reunion »

    Best Western was an awesome place to stay and we plan on staying this Best Western for our next reunion - which hopefully will be next year! The staff was so generous and helpful - in particular Andy.

    3
    « Bad review for Alamosa BW »

    This hotel cost me 160.00 + tax. This is a rip off in my opinion. Stayed at motel 6 two days ago, rooms almost identical. Stayed at many nicer BW's for much less . Train is right by this hotel, also on major hwy.

    5
    « Great pool »

    This is a nice place to stay when visiting the Great Sand Dunes. The staff is very friendly and professional. The breakfast was great. The pool was wonderfully warm! Our room was clean and we didn't have any issues.

    2
    « A Best Western »

    This facility has deteriorated since my 1st stay here. The room had to be aired out before it was habitable. Apparently it had been treated with something that had a strong odder. A few yards away the pool and hot tub were green with algae.

    4
    « No worries »

    Fine for a stopover. Rooms clean, breakfast good, access and parking easy. Even a little picnic and bbq area. External doors to all rooms mean you lose a bit of privacy. Reasonable walking distance from the town.

    2
    « Avoid- Overpriced and below standard »

    My wife and I are in from overseas to visit my family in the southwest. After booking a Best Western in Prescott during the 4th weekend we decided to stay with this chain to use their rewards program. At the first booking we apparently got this deal book two separate room nights and get a 50 dollar discount. We are on our 3rd-4th booking and no sign of this but more terms and conditions. So in transit, we rolled into Alamaso Colorado. Tired and not ready to do the drive around town to check rates we booked into the BW Alamaso. US145 in a little town with nothing happening. More expensive than offpeak Prescott US85 and slightly less than Durango (Cool Town) US160. Apologies, but Alamosa is not a tourist town, it is a passing through town. Ok we made the decision, but look online easy USD40-50 less (no cell signal on global partner plan- thanks M1) . What is this the best hotel in town and / or BW you scalp your loyalty members? Wall mount soap pump not individual packets like all others, poor water pressure, stairs cracking through wall in bathroom, spare hairs in the shower and we are less than impressed, but the grass is green in the yard and it seems you can BBQ, Take a chance?

    4
    « Solid Motel »

    When I booked two nights here, I was expecting to be in a hotel as it was a Best Western, but it was a motel with each room accessed from outside. Breakfast was in the lobby and so required a walk in the open but the good weather meant that wasn't a problem. Breakfast was so busy that we had to eat outside the first morning. There was a good selection at breakfast and the food was fine. Particularly liked the small cinnamon waffles. The room was a good size and the bed was very comfortable. WiFi was good speed and reliable. Front desk staff were helpful and friendly.

    5
    « Friendly Staff, Clean Hotel »

    My family and I were very pleased with this hotel. The breakfast was great, the room was great, and the pool was the perfect temperature. I was blown away by the friendliness of the staff. Everyone was kind and considerate and greeted you with a smile. The beds weren't the best but a hotel bed is never like your own! We will be returning to this hotel the next time we are in Alamosa.

    5
    « Great Place to Stay and Clean »

    Rooms are large spacious the beds are comfortable the room is very clean. The staff is helpful had a reservation arrived late and still had rooms waiting for me. It is right near restaurants and the college.

  • 4
    « Check in clerk was friendly and tried to be helpful »

    We were staying in Alamosa for the night before going to Great Sand Dunes NP the next day. As we arrived mid afternoon, we asked the clerk what else we could do in Alamosa. Sadly to say, there wasn't much during the middle of the week but he kept trying to find something for us! He was very friendly and tried to be helpful. Our room was fine, no complaints.

    5
    « Excellent Value »

    There's an earlier review, "Good Night's Sleep," that perfectly encapsulates my thoughts. There is nothing not to like about this property. Further to that review, the parking in front of your door is ample, and the spaces are wide (important if you are in a rental vehicle). Also, here is something you rarely read: The motel is very close to the "downtown" with a Safeway and restaurants just a stone's throw away. Convenience, quality, and price -- it's a winner.

    3
    « Not that great so far »

    So far the staff has been friendly and nice. The lobby is nice and the wifi works well. My room is really clean. The fridge is not very cold at all turned all the way up. Every time I turn my AC off it is immediately hot in the room and if I close my curtains the AC blows right into them and not into the room. And I can hear everything that the family in the room next door is doing (and saying) which is weird. Some of the furnishings and the carpet appear to have been updated not that long ago and the bed is comfy. The popcorn ceiling is very popcorny. I got a good rate on this room and for the price it is just about right.

    5
    « Great Night's Sleep »

    Chocolate chip cookies and cold lemon water when we checked in. Excellent breakfast selections. Coffee and tea available til 11pm. Clean room, great mattress and pillows; great HVAC system. HD TV and wifi. Would stay there again !!

    5
    « Great pet stay »

    We are traveling with Chiquita, our chihuahua. She is an experienced traveler. She found all in order. Easy and friendly check in. Great parking, especially if towing a trailer. Once in the room. Which was a designated pet room. She could not detect any evidence that previous pets had been there. The room was clean and fresh. The furniture and beds were new looking. The breakfast was very nice. Fresh cracked she'll eggs, sausage, biscuits and Garvey, waffles and lots of fruit. Chiquita loved her bite of sausage. All in all a wonderful hotel stay.

    3
    « A decent stay for anyone visiting the San Luis Valley »

    The property and rooms were very clean and the staff attentive and friendly. The breakfast was on par with others. It should be noted that rooms open to the outdoors, not a hallway, but we were to the rear of the property so it was quiet enough. Be forewarned - I was very disappointed that I made my reservation through Best Western's central booking and made it very clear that we'd be travelling with a dog - I even have this documented. But regardless, the hotel had no record of this and we had to be moved to a pet friendly room and were charged an additional "upgrade fee." It should be noted that, in spite of being put into a pet friendly room, the room did not reflect the fact that there had been pets there before us and was clean and clean-smelling. There are many good restaurants in town and the area is accessible easily to all of the attractions of the valley.

    4
    « Clean »

    The staff was welcoming and attentive to our needs. The room was very clean, and smelled fresh. The bed was comfy and we had plenty of nice pillows. Breakfast was hot and fresh, and quite tasty. Our room was near the highway end of the hotel and they was some traffic noise, but that's unavoidable. Overall, a good experience and I would definitely stay again.

    5
    « Very nice motel »

    Surrounded by beautiful mountain views this motel was very nice for the value. The room was clean, spacious and had everything we needed. Being an avid swimmer, I was especially impressed with the pool andhoit tub. It was clean, attractive and the temperature was perfect.

    4
    « Clean and Pet Friendly »

    I enjoyed a quick stay while visiting some properties we have in the San Luis Valley and Sangre de Cristos. One of the better in the area that had pet-friendly rooms to accommodate my golden retriever companion! Staff were kind and informative. Only real complaint is that hours for pool/hottub were too limited to use (closed 9pm-10am). Would have enjoyed after a long drive. Breakfast was good and morning manager was friendly and engaging. Recommend as one of the better, well-kept properties that are pet-friendly in the area.

    1
    « Greedy and Unreasonable »

    As a person I understand the need for rules, without them society would run amok. Chaos would rule the day. However there are times when rules and in particular their inflexibility serve no purpose except to shortchange a consumer. I booked my room through Rocketmiles earlier in the week when the weather forecast for Alamosa called for cloudiness. In the days since the forecast there and in Denver where I live dramatically changed with some calls for four feet of snow. Clearly my weekend trip to celebrate my birthday no less, had to be postponed. Every hotel agreed and without incident moved my reservation to the following week, all but one: the Best Western Alamosa. While the staff there was friendly in empathizing with me it appears the owner rules with an iron fist and zero flexibility. Rocketmiles had no issue with me moving the reservation and understood why this dramatic change in circumstance would change my decision, Best Western's corporate line also had no issue and tried to get the hotel to change their decision but all requests fell upon deaf ears. As an MBA student there is an important lesson here about keeping customers, the Best Western Alamosa won't have my business and hopefully via this review won't have yours either but they decided it was more worthwhile to take my $99 and give me nothing in return than doing the understandable thing and just letting me move my reservation to the week following as did the other reservations effected by this sudden snow storm. Even having the audacity to e-mail me stating their hands were tied but they would be happy to sell me a room for the following weekend. Thank you Rocketmiles and thank you Best Western corporate but I would under no circumstances suggest giving money to this inflexible owner. We stayed at the Hampton Inn in Alamosa and was lovely and looked far nicer than the near-empty Best Western that could not accommodate a shift when weather closed roads throughout the area.

  • 3
    « Never mind the guests, we're renovating! »

    This BW is a motel rather than hotel, and felt a little more basic than the others we used on our road trip. Pluses: typically for old style motels the rooms are massive. Tub with shower over, not just a cubicle. Comfortable beds, tho with sheets and blanket rather than duvets. Quiet and dark overnight. Minuses: checkin lady efficient but not exactly welcoming. And here's the biggie: the top floor of the block we were in was being renovated. As we arrived (7ish) the workmen were just packing up to leave. But at 7.30 the following day they were back and talking loudly outside our window, and by 8.30 they were banging with a lumphammer and using what sounded like an angle grinder directly above our heads. As it happened I was up anyway, but plenty of others weren't.. given that checkout is 11am and some folks arrive late, that seems totally out of order to me - they shouldn't rent any rooms in that block, OR keep the work to the middle of the day. I did mention this to the chap on checkout...he laughed and said "yeah gotta get the work done". Seems to me that says a bit about their customer care ethos!

    4
    « Very good value, decent location, and staff was friendly »

    This hotel was a last minute booking more or less as I was taking a short road trip to the Great Sand Dunes National Park. I arrived for check-in and was surprised that they didn't ask for any sort of ?deposit? for incidentals which is always nice (I don't always have hundreds of dollars of expendable cash when checking in to a hotel). The lady that checked me in was friendly, but she went through a million things very quickly when giving me my card which I thought was unnecessary. The room was very clean, good size, and comfortable. My room included breakfast, which was your standard Midwest breakfast with sausage, eggs, bacon, toast, etc. and tasted deliciously. Overall, I was pleased with my stay, no hassle and no problems.

    5
    « We had such a great visit! »

    My family and I went to alamosa to visit the sand dunes and alligator farm for a quick spring break/Easter get away. We stayed at the Beat Western. The staff was amazing! I have lots of food allergies and Andy went above and beyond to help me have something I could eat in the morning. It was very kind. Everyone was very helpful and the hotel was very clean and comfortable.

    5
    « Great Hotel, Affordable Prices »

    I always have a good stay at this hotel when I am in Alamosa for work. It has always been clean and the staff are always friendly and helpful. They also offer a really good breakfast with just about anything you could want.

    5
    « SPRING STORM--YIKES!! »

    The Best Western Alamosa Inn is a best kept secret. This is my 4th stay in the last year, and each time the service, amenities, and staff have been exceptional. I was delayed one day returning to Pasosa Springs due to an unexpected spring snow storm, and they were understanding and considerate of my delay. A great place to STAY!!!

    5
    « Service counts! »

    While we were just looking for a place to rest, we were pleasantly surprised at the friendly service! Managers, and room service people we very cordial and helpful. My friend left something in the room and they were kind enough to mail it to her!

    4
    « good hotel to stay in »

    I have stayed at a few hotels in Alamosa and this is the best one I have found for the combination of price and comfort. It was clean, the people were nice, and I didn't have any issues with the room. I will be staying here again.

    4
    « Nothing fancy but clean and great pool! »

    The title says it all. Our double queen room is plenty roomy for my husband and our two young kiddos. The pool house with hot tub was a great treat- we swam twice each day and watched the snow fall outside. Standard continental breakfast that was just fine for us. The employees- from Dennis at check-in to the maintenance fellow who opened the pool today- have been beyond helpful and pleasant.

    4
    « Returning home »

    This is a very pleasant hotel. The pool/hot tub was a welcome respite after a long day. Bed was very comfortable, although a little tall. Staff was pleasant and helpful for the most part. Very willing to accommodate a last minute change to ground floor after we forgot to request it. Would definitely stay here again!

    3
    « Less than desirable »

    I booked over the phone and was told I had 2 queen beds. When we got to the hotel, I was told 2 full beds. I went and looked at my receipt and it said full, but I was TOLD queen. I was also hit with a pet fee that I was not told about over the phone of $15 a night. Also, the front desk woman who checked us in was rude. She was clearly sick and said she just wanted to sleep and coughed all over everything, including my key cards. I went in later that night for a tea and she was in the lobby on the couch watching television. The next night I went for a tea again and she was on a personal call that lasted the entire time I was there. VERY unprofessional. The room was clean and the breakfast was good so no complaints there. Still, it was a less than average experience and I left disappointed.

  • 4
    « Great location, nice and clean, but don't plan to work on internet »

    This BW is a short drive from the Sand Dunes National Park and Monte Vista NWR. The town of Alamosa has several nice restaurants with good food at very reasonable prices. The breakfast buffet at BW is ample and good. The only proble is, there's no hope of doing any work on the internet at night. Speed is reasonable at 1 in the afternoon, when no one else is there, but at 8 p.m., it's hopeless. I had one thing that I "had to" do, which normally takes under 5-minutes and it took 30-minutes with including a time-out or two. Luckily I was here for pleasure, so, other than that one thing, I mostly stayed off the internet.

    4
    « Friendly staff »

    For an older hotel in a small town I was impressed. The cost was very reasonable and I didn't really expect much. The room was much larger than expected although I would rate cleanliness as only average. A few things that made this a good stay was the hotel was very quiet, breakfast was included and the staff was very friendly. They even opened the pool an hour early so our kids could swim before check out. If you are looking for a simple place to stay for the night away from the downtown area this is a good choice.

    1
    « A huge disappointment... »

    I took several students here as a teacher for a trip, and it was an absolutely terrible experience. I made the reservations months ahead of time and called to confirm them the week before, only to find upon check-in that the reservations weren't right. The staff was extremely rude, and the breakfast was terrible. There was a sports team that stayed above use that was loud all night. The doors to the outside have terrible locks and are paper thin, so safety and noise are both issues. The rooms were very dated and not well maintained. The pool is filthy and disgusting. Overall, I was extremely disappointed in this hotel stay, I didn't know that a Best Western could be so low-grade and the staff could be so rude.

    4
    « Great Place That I Came Back Again »

    After a great day exploring the Sand Dunes National Park, I decided to stay at the Best Western Alamosa Inn. The staff who worked the front desk in the morning were wonderful - great customer service! Always appreciate staff who is willing to allow guests print their plane tickets before their departures. The breakfast was better than I expected; anytime a hotel offers biscuits, they get two thumbs up for me. The hotel is off the main road so it can get a bit noisy for those light sleepers, but I was so exhausted from all the hiking that I slept right thru it. The next morning I drove out to the Mesa Verde National Park and decided to return back to the Best Western in Alamosa since they impressed me the first time. The town has several shops and food options near the hotel, and with the rooms having a microwave that was an added bonus. Since it was a January visit, it was less crowded than usual so that made my visit even more pleasant. I look forward to returning back to Alamosa and staying at this hotel.

    4
    « Best Western, Alamosa, Co »

    The hotel was clean, staff friendly & helpful. Breakfast was typical for this type of hotel - scrambled eggs, hash browns, bacon or sausage, pancakes, yogurt, apple or orange, toast, cearel, milk, juice, coffee. I would have liked more tea choices. overall it was good & a very good price.

    4
    « Quiet and clean »

    Stayed 3 nights. The room was clean with updated furnishings. Dispensers for soap, body wash, shampoo and lotion. Coffee pot in room, although I didn't use it because it has a lot of scale deposit. Fridge and microwave in room. Only negative, the bathroom needs a heater. Breakfast is the usual fare, scrambled eggs, sausage patties, hashbrowns, waffles and white gravy. Cereals, bread, yogurt and fresh fruit also available. Friendly staff.

    5
    « Family visit »

    We stayed 5 nights, rooms were comfortable, bed was great, heater worked well, bit noisy, for below zero temps at night. Hot breakfast was great. This is our second time staying at this Best Western. located just west of downtown, restaurants and grocery stores close by

    4
    « Very friendly toward dogs! »

    My wife, Aussie Shepard and I stayed here for one night whilst traveling from Santa Fe to Grand Junction for a Thanksgiving celebration with friends. We found the room to be clean, the king bed mattress to be quite comfortable and plenty of hot water in the shower and sink. Best of all there's a small park w/manicured lawn to walk one's dog, and a poop bag station and refuse barrel. What more could one traveling w/ a dog ask? And the pet fee is very reasonable. Pet-friendly rooms are all on the first floor and like old-style motels, the room door opens to the outdoors. Everything a dog owner wants! Oh yes, the included breakfast had all the standard fare, including delicious sausage patties - one of which became a dog treat! We recommend this motel especially for those travelers with a dog.

    4
    « good comfortable hotel »

    I had a nice stay at this hotel. I was in town on business and needed a hotel that allowed dogs. The bed was comfortable. I was happy that my room had a fridge and microwave. That way I could bring leftovers back for lunch the next day. The shower was a little weird, spraying all over the place.

    5
    « Vacation place to stay. »

    We enjoyed the stay at this hotel. It is nice and the staff was great and helpful. Alamosa is an interesting town to visit. We stayed here on our way to Great Sand Dunes National Park. If I ever return to this area I would stay here again and recommend to others.

  • 1
    « Filth! »

    Bathroom full of hair! I was offered $15.00 compensation. The manager didn't seem to care. The one night staff offered to help clean up. My husband was already asleep! Couldn't speak to the manager myself.

    4
    « AlamosaBW »

    The hotel is a nice hotel and the staff was great, just not impressed with the hot breakfast. Alamosa is a beautiful town and enjoyed the sand dunes. I would stay again. I did not try out the pool or hot tub, but looked inviting. Free Wi-Fi is great!!

    5
    « A cut above. »

    - We did not hold our room with a credit card and were given a courtesy call to advise we should call if we thought we'd be late. - We arrived at 1:00 pm, our room not ready but we were early. When we returned our room was ready and we had a great location, room 223, top floor far from the elevators. - The room was a suite with two TVs, king-sized bed and a separate living room with a foldout bed. Our king had soft or hard pillows. - Breakfast area had ample room for all (the hotel was filled with football players from New Mexico playing the local college.) - Hotel location on the main drag, plenty of restaurants. - Not much in Alamos other than near the Sand Dunes National Park and Preserve, our reason for our visit. - Only mark down was slow internet, maybe due to our room at the end of the wing.

    5
    « Business stay »

    I was in Alamosa for a Business trip and there was things i had forgot to bring with me and the front desk staff went out of there way to help me get ready for my appointment. i will stay at the Best Western again next time i am in town.

    4
    « A well maintained facility »

    Friendly and helpful staff. Our rooms 237 and 228 were bright and apparently recently renovated. They were very clean. The lobby breakfast area was modern and complete. All service was very good., including the free interenet. Althought this is prbably an older facility, everything was very well maintained and quite comfortable. I'd certainly stay there again!

    5
    « This Hotel Was Perfect For Us »

    The manager found us rooms late in the evening. She was helpful, friendly, offered recommendations and hotel features. It was our good luck to chose this hotel. We got what we needed for breakfast as we were in a hurry.

    4
    « Don't remember the alamosa »

    Nice hotel in an otherwise unfriendly town. Apparently saying hello and smiling are verboten here. Hotel was clean, staff friendly...only friendly face in alamosa. Hot tub, pool, hot breakfast...decent price.

    5
    « Birding mecca »

    This is a wonderful place to see, with wildlife refuges nearby as well as Great Sand Dunes Nat'l Park and Preserve. We look forward to returning for a longer stay next time. Alamosa is a small town but we found a nice Italian restaurant that was also reasonable. This is probably a wonderful location in any season.

    2
    « Just So So »

    The room appeared to be clean; however we found a swirling wad of hair stuck to the shower wall. The blow dryer hardly blew at all, and it took forever to dry my hair. The breakfast bar was okay. The scrambled eggs tasted like they were freshly prepared. We stopped early last night to watch the play off game between the Cubs and the Pirates rather than driving on toward our next detination. The cable went out during the second inning and did not come back on until this morning. We heard that it was great game.

    5
    « Outstanding Hotel »

    Always stay here when in Alamosa. Easy to find and close to numerous restaurants. Rooms are very clean and well equipped. Bathrooms are spacious which is appreciated. Breakfast is outstanding. One of the best I've seen. Lots of choices for all types of tastes. Lemon water available in the lobby.

  • 3
    « OK for the price and for a Best Western. »

    The grounds are beautiful, the rooms and beds could use a little work. Breakfast was good. I cannot say I am disappointed, but we stayed in 7 different Best Westerns over the last 2 weeks. This was my least favorite.

    4
    « Good location - better than average »

    Room clean and bed comfortable. Had small refrigerator and microwave. Did not like that small square pillows they had. Hot breakfast was good and eating area was clean. A lot of restaurants nearby. KFC just next door. Did not use indoor pool. Also they had a nice little park with picnic tables so if the weather is nice you could eat there if you like. Definitely a good choice. No elevator.

    1
    « It went down hill rapidly »

    I had worries about this hotel before we left the UK for our holidays. We used previous Trip Advisor reviews to try and get a decent room location. I sent a request before we left via the ?hotel's' contact us form off their web site and a reply was received acknowledging our message sent by Bina. Things looked good. We arrived early on the Sunday and thought we'd pop in to see if we could drop our things off. Andy was on reception and he was extremely polite and cheerful. Sadly he could not let us go to the room, it needed to be inspected. No problems for us, we went off to see Zapata Falls and then locate Hideaway Steak House. There was confusion as to whether the steak house was open on a Sunday. We went back to the Inn after visiting the falls, Andy had left and the ?lady' on reception gave us the room key. Despite having previously requested a room to the rear, away from the road, we couldn't have been placed much closer to the road in room 105. It was obvious the room had recently been decorated, with excess paint around the window frame. There was a massive gap around the door and we could clearly hear the traffic noise. Still suffering with jet lag, we dreaded the night ahead. I went back to reception to ask if there were any notes on the booking as I had requested a quiet room 2 weeks previously. I couldn't make out her name because her hair covered her name badge. We were told by her that our travel company was only allocated so many rooms. It was pointless talking any more to the ?lady', she obviously could not care less. I asked about places to eat on a Sunday, (because of suspecting Hideaway may be closed), she simply gave me a printed sheet, which among other places showed the Hideaway. So we went back to the Hideaway. After making more enquiries in the attached bar to Hideaway, we were told it was closed. We tried another place on the list... closed. In the end we found Cavillo's to be open. After eating, we went back to the sand dune area to get some photos as the sun set. We then returned to our room. I thought it best to advise the staff that the list they gave out was not accurate, on entering I couldn't see anyone, suddenly the same person who had given us the room key and list's head popped up from behind the counter, it looked as though she had been asleep. I told her that some of the places on her list were closed and it may be wise to update the information they gave out. She rummaged around and said she could not find any of the sheets and that they had run out, she said she would have to print off some more. I told her we had spent the best part of an hour trying to find somewhere to eat. Honestly, this person did not have a care in the world. She was as much use as an ash tray on a motorcycle. It goes without saying, we had a terrible nights sleep. The road noise was terrible, even on a Sunday night. Workers who were staying there in other rooms started moving their vehicles at about 05.30. We got up and ate a small breakfast and left as quickly as we could. We spoke with the receptionist as we left to express our disappointment. That was a waste of our breath. The breakfast was ?free' and it was something to put in our stomachs, but nothing else to write about. The room appeared clean, but it had obviously been recently painted by an untrained monkey. Soap and shampoo dispensed from units attached to the wall. Positive things are that you will get a reply to contact, (but don't expect them to live up to anything they may say) and there is a garage close by so you can fill up with fuel to help make a good get away. To precis, terrible customer service and don't stay here or in Alamosa unless you have to, especially on a Sunday. VERY basic.

    5
    « Good Location »

    We stayed 2 nights. The staff we encountered were friendly. The room was clean and quiet. We slept well both nights. The breakfast was of a good variety. The location was close to many restaurants. There is nothing bad I can say about the stay. Overall we had an excellent experience.

    5
    « We thought this was great. »

    Decided to spend the night and hit the sand dunes the next morning. Staff was very pleasant and was very accommodating when we asked to see the room first. The room - large, comfortable and clean. Best night sleep I had the whole trip. Didn't get to try the pool but it did look inviting. Did sit outside in the little courtyard area - very nice. Breakfast was more than I could ask for. Will plan on staying there again on our next trip to the sand dunes.

 

Getting to the hotel ...

All directions
·From: All directions. The BEST WESTERN Alamosa Inn is located 0. 06 miles west of the junction of US Highways 160 and 285 on Main Street just west of the city of Alamosa.