Best Western Adams Inn Quincy-Boston

The hotel is dated but it is clean. The staff is polite and accommodating. The hotel is located less than a mile to a public subway station and just a short drive from the ocean and downtown Boston. Request a room with a view of the river.

Too many families in transition and intoxicated. Didn't feel safe taking the elevator. Cable television wasn't working, no microwave in the room. Children left unattended, screaming and crying. Wasn't able to sleep

There are rats in the hotel. I cut my stay short because of the rat in my room. The bathroom not clean and the front desk attendant wasn't the least bit surprised. Overpaid my stay and no refund was offered.

Loved our stay. Clean rooms, with spacious beds. Clean and well equipped bathroom and rooms too. Excellent service. Prime location. Easy parking. Loved the view. Will certainly come back to this hotel whenever we are in this area.

I stayed at this hotel at the beginning of 2024 with temperatures a little low but sunshine, this hotel has a good and quick service + a bar-restaurant service at the hotel on suppling a very good food.

This hotel is very reasonably priced, very quiet, comfortable rooms, excellent sleep quality, spacious parking, decent breakfast. All staff we encountered were helpful and friendly, We look forward to our next stay

Great location close to greater Boston quick access to highway system,great restaurant and bar staff very professional and knowledgeable,great view of the bay from the shoreline,hotel in in great shape for a older location

This hotel exceeded my cleanliness expectations and had a fantastic breakfast! Location was great and access to the Riverwalk is awesome! It took about 10-15 minutes to get to downtown Boston and was an easy drive but the area is quiet and doesn't suffer the noisiness of the city!

Located on the river. Gazebo on the water. Ample free parking. Friendly and helpful staff. Comfortable bed. Good water pressure. Water got hot quickly and never ran out. Only ice machine was on the first floor. Good, hot breakfast. Great servers, friendly.

We enjoyed our stay here. Would recommend for location alone, waterfront rooms are worth the extra, though I felt the prices were a bit high for the upkeep not done on the rooms. Everything is a bit dated and dingey. Terrible horrible coffee in the room. Comfortable BW beds with plenty of pillows! Great small Pub on site with great Clam Chowder! Parking and hotel are kind of oddly set up and underexplained. Not sure if there was a pool hidden somewhere or not. Beautiful gazebo on the water for events!

The staff was friendly, the facility was clean, and breakfast was delicious. Overall it was a great visit and I would highly recommend this Best Western to anyone looking to stay in the Boston area at a great value.

We stayed here overnight Labor Day Weekend while moving our daughter into BU. Check-in was fast and easy, staff at front desk (Brenda and Lauren) were so nice, parking was convenient (and free), room was clean and smelled good and the view was beautiful. It's an old hotel, so the bathrooms are old but it was fine for an overnight stay! Breakfast was great and Amy worked so hard to keep everything stocked up and very clean. The hotel was about a mile from the Marina where we walked to have dinner (we ubered back). It took about 20 min to get to and from BU due to traffic on the highway.

I stayed at this Best Western for one night before dropping my daughter off at college in Boston. Being from a rural area, I was happy not to have to navigate all the way into the city for this overnight. The hotel is located about 30 minutes outside of Boston. Our room was clean and comfortable and in good repair, and the front desk staff was friendly and helpful. The hotel is situated right next to the Neponset River. If we had been staying longer, I might have upgraded to a room with a view of the water. We ate at the pub in the hotel and enjoyed our meals. I will definitely stay here again for college drop-offs and pick-ups.

Very friendly staff. Nice to have casual restaurant and water view. Safe parking. Comfortable beds. Older hotel but very clean. Pier with gazebo which was nice for watching sunsets. Breakfast included and was satisfactory.

Clean comfortable with an amazing helpful staff. Had an amazing night's sleep and a delicious breakfast the next morning. Full service and top notch, and we will definitely be staying there again when we visit UMass Boston.

We checked out after one night. It took an hour to get any service at the bar. The room smelled. The staff was incompetent and rude. We ordered a roll out three times. They finally delivered what we thought was a rollout - but it was actually a crib. It took then 3 hours to deliver a blow up mattress. But, the blow up had a hole and did not hold air. I could go on - but I won't. The breakfast buffet was the only positive. This is a low end motel disguised as a hotel that has major issues. Do not stay at this place!

To me it was not enough bang for the buck. The room was average as was the rest of the building. Pub was nice with good food. River was pretty but I didn't have a view. I could have stayed closer to Downtown for the price.

I had a mixed experience. The positives: The food was good. Loved the breakfast. Easy parking. The negatives: The hotel was old. The elevator was frightening. It literally shook going up or down. The placecard certificate in the elevator was expired by at least two years. There was a live uncovered electrical junction box under the desk in my room. The customer service at the front desk was at times very attitudinal, rude, and incompetent. When I checked out, the front desk attendant made me wait until she finished reading something before she even acknowledged my presence. Overall, this was not a pleasant experience. I will avoid next time I visit the area.

I would rate this less than a one. We made reservations for a room with a king sized bed with a water front view and we were given an full sized bed in an interior room. When we asked the front desk about it they said there was nothing they could do. I asked for management contact information to see how we could rectify the situation since we paid for a more expensive room and was told there was no one available to talk to. Overall customer service was very disappointing with the two individuals (Scott) and a lady working the counters were unprofessional, shabbily groomed, and indifferent to our situation. The room they put us in was below par of a motel 6 room. Save yourself the money and headache and book elsewhere.

Best Western Quincy/Boston for 3days/3nights. Checked in Saturday 7/22/23, 9pm: Room 310. Summer hot/humid and muggy. Air condition NOT working, Just blowing air. Refrigerator has food, 2 trash bins were not emptied and still have trash. Carpet was dirty (our socks got black just walking in that room to unpack our stuff that night!). Room is the waterview edge/side so understood that the room has no window/opening, just glass wall. Upon reaching the room, we turned on the a/c and for 10 mins it was just blowing hot air from outside. I called the front desk (Lauren) and I was told that she can have an electric fan bring to our room. Also the trash to be picked up next day. She did not even offered to have someone get them that night! Lauren firmly said "yes, the trash have to stay until the cleaners get them tomorrow". I insisted to have the a/c fixed or move us to another room. She said the hotel is fully booked - either we agree to have the fan or "happily" leave the hotel. I got very upset and said - "how can i happily leave the hotel when you are talking to me like that'. Guests happily leave the hotel when they are happy with their stay". The conversation turned annoying with no friendly service or sympathy from Lauren. She repeatedly said - "you can happily leave the hotel, its up to you". I went to the front dest and talked to another the night shift staff (Kristin) and she offered the same - have a fan or leave the hotel (she has no idea that BW Quincy is our 3rd BW during our summer trip). She even refused to offer/find another hotel for us to move b'coz according to her I use my rewards points for our 2nd & 3rd night. After several disagreements, I was even accused of being rude b'coz i refused to understand the situation - broken a/c, dirty carpet, food in the fridge, trash filed with garbage. Kristin even said that she cannot do anything about it coz she just clocked in for that shift. Feeling frustrated and exhausted, I had to step back and sit on the chair. Me and my family are all tired from the 4hr drive and I felt like crying. She saw me and felt guilty (was over hearing her asking Lauren - "is she crying? Do u see her crying?") and walked towards me and offered a cold bottled water, but she was still aggressive and kept explaining herself. I said stop talking if you have nothing nice to say. Laura (the front desk lady that assisted me when we checked in) even accused me and told Kristin that I was already upset right upon arrival in which she eventually withdrew her words later on when she saw me crying. She corrected herself and said - you only got upset when u called me/front desk reporting about the a/c not working and the room being dirty. At 11:30pm, they sent their maintenance guy named Skip to our room for the second time while me and my family wait at the ground flr. Skip was able to replace/fix the a/c unit. If i didn't insist that they should do something to fix the a/c, Kristin will not do anything. We went back to the room. Skip showed to us that the a/c if finally working. Poor Skip I had to ask him to take the garbage bins and food from the fridge. He was even surprised the room had trash and food. This BW Quincy property needs to train these staff particularly Lauren and Kristin. They are a liability to BW and other service related job/industry if they keep their attitude like that. Upon checking out on 7/25 morning, I had to report to the manager, Brenda. She and other morning staff were also shock of the treatment and how Lauren and Kristin handled the situation. Our first night was partially refunded - but not worth it specially if me and my family are frequent BW guests for many many years.

Room was nice. Cleaning staff was great. There was a woman at the front desk who unnecessarily escalated a situation, threatening a vacancy over a fixable error. Really made a last minute and stressful stay even more stressful. Would have rated higher if I didn't have that experience, as everything else was pleasant except for her.

We had a room on the water. Upon entering our room, we were overtaken by a strong and powerful musty smell, and the room was very damp. No matter what we did we could not eliminate the smell or the dampness. We did not like to stay in our room as our clothes felt wet all the time. The musty and damp smell was also in our friends room down the hall. The breakfast buffet is very nice with a good amount of selection. The food at the restaurant was very good. Staff was friendly and the rooms are very well soundproofed. parking is free and it is very close to the north Quincy subway station, which makes it really easy to get in to Boston.

We stayed for 5 nights and it was as expected: a basic, good enough hotel to sleep in while staying in Boston for a few days. 15-min walk to the North Quincy station for the train (red line). It takes approx 35 mins by train to get to the city. Bar and restaurant, also a nice deck area. The surrounding area isn't too nice. If you're not looking for more than an ok hotel for sleeping, this is an option with a decent price.

Long story short, I checked in to stay for 2 nights June 2nd and June 3rd then leaving early on June 4th. Power went out my first night stay, I was promised a refund for that night as I was unable to stay there. Instead I was charged for 3 nights and was never able to get my refund even after multiple calls to the front desk and corporate.

The power went out shorty after I checked in and none of the staff knew when the power would be restored. People were stuck in the elevator. Overall the front desk seem to not care and didn't have any knowledge of how to handle refunds or of when the power would come back. There was no manager on duty and when she was called by the front desk staff member she didn't seem to care about what was going on. NEVER STAY HERE!!

This hotel is convenient to the public transit system. ( A simple 10-15 minute walk.) Their staff is GREAT! They were very helpful and accommodating. The restaurant on the premises is very good! We loved being able to park our car, use the transit system to get to downtown Boston. We are in our 70's and found it very easy.

Old smoking hotel back in the day, but still smells like smoke. In need of some serious updating. Good location, but a bit difficult to find A left to go right, etc. Close toE Milton Square and easy access to Quincy and Boston

Did not actually stay in a room here. Have attended a number of business function here. The food is more than adequate and service provided around using their meeting facilities is excellent. The function manager does a great job. I recommend this site for business meetings without reservation. Excellent access and parking

It's really a great place to stay. The staff are excellent, very cordial, professional and caring. The rooms are extremely clean. We had a water view, which was quite nice. The breakfast is standard, but very complete...eggs, meats, breads, pancakes, juices, coffee. To get there, make sure your GPS is set to the max settings so you can clearly see the road, there's confusion coming off the bridge.

It was very clean. A little outdated. But the room was nice It overlooked the water and had a refrigerator. I had a very nice meal at the Adams Pub. It was a great place. I was there for a reception and the food from the buffet was very good.

This venue was awesome for an event like mine. Banquet staff was amazing; banquet food options were tasty; spacious room. Lots of parking, water view, walking distance to local entertainment. Front desk staff, Latanya in particular, was professionally accommodating. Pub/Bar food was reasonably priced, generous and tasty - I have had cobb salad - highly recommended, fish & chips- french fries were on point, and the next to the best-made margarita I ever had. I wish food was available long enough for a midnight snack. I hope we can have our 45th Reunion party here. The is a do over.

The hotel was clean and handy for town without being central. The staff were very friendly and so helpful and went above and beyond what could be expected from them. A special mention to Mary on reception who was incredibly helpful and friendly. Overall it was very good value.

This hotel is probably one of the oldest in the area but you wouldn't know it. Very clean and recently the reception area had a facelift. The water view rooms provide for amazing sunsets to the west. Free parking and the Adams pub is conveniently located on the ground level. Many other fine dining opportunities a short drive away. Housekeeping does an excellent job and the staff at the front desk couldn't be more helpful. We stay here whenever we're in Boston

Extremely clean property. Staff was super friendly can't wait to stay again. Quick trip to Boston to enjoy the fall. Convenient to get on and off the highway. Great breakfast pub and restaurant on site. Very much enjoyed the stay

My 4th trip to US for leisure. 3 Trips at Irvine, South California and First Trip to Boston, Massachusetts. Made reservations to stay at BQ Adams Inn Quincy for 14 nights. It has all the amenities you needed - Restaurant/Bar, Breakfast, Fitness Room, Laundry Room, Car Park and others. As Boston City's Traffic is very heavy, use the MBTA Train/Bus. Choose the 1 Day / 7 Days or Monthly Link Pass. It is very convenient.

We stayed over for the South Shiite Conference for Women at another facility nearby. Your hotel was clean, close to the venue and the price was right. Food was available when we returned from the kick off event. Breakfast was available again in the morning! This was a great convince.

Clean, comfortable roomy room. Pleasant lobby and bar/restaurant on site. We enjoyed a nice dessert after a long day in Boston. Breakfast was more than adequate with nice variety of choices. Would certainly recommend and would stay here again if in the Boston area.

A very good hotel. Woukd certainly stay there again. It is somewhat like a maze to find the laundry and ice machine (nit on each floor) but you learn your way around. About 10 miles from Boston but we took Ubers into the city

Booked a room with two queen beds, but only got a room with two double beds. Contacted the front desk, but they never even bothered looking at our room in person besides showing us a computer screen saying the room is a double queen room. The front desk said the manager would reach out us on this matter, but that never happened until we filed a complaint with BW later. We stayed in Boston area for 3 nights, and we felt fortunate that we didn't book 3 nights straight with this place. A side note, during checking-in it took a while for the front desk to locate our reservation, saying it's because of a similar last name. How careless was that!

Good hotel on the outskirts of Boston. Easy commute to Boston via train ( red line). One way $2.40. Commuter parking located on Newport Ave. You need an app "paybyphone" to pay for parking there ( $5 per day). Or you can walk to the station from the hotel (20 minutes walk). Taking a train is a good solution to trying to find parking downtown Boston. Good restaurant in the hotel. Rooms are clean but housekeeping is every 72 hrs unless you request more frequently. Coffee maker and fridge in the room. Free full breakfast. Free parking.

The location of this hotel is a great center point from the city of Boston, Quincy, Cape Cod, and Salem; all of which my family and I visited. We toured old cemeteries, went to nearby harbors, and took in historical tours. I highly recommend the Best Western Adams Inn Quincy-Boston because after a day of site seeing and tours you can just relax and then start again the next day. The staff was very friendly and knowledgeable as to things we wanted to see and do while up in the area.

Hotel is hard to find. It is 30 years out-of-date. Needs major refurbishing. Had an AC unit that could not be adjusted. Heat not working at all. Had problems with TV and toilet. This is a maintenance nightmare. The free breakfast is standard. Most items are reheated from frozen state. On two occasions milk in small containers had gone bad. The restaurant/pub is severely understaffed. The person on staff was alone and trying to be bartender, waitress, bus boy. Consequently, the tables were not cleaned, the wait for service was very long. The bar was littered with bottles that had been picked up from tables but not stored out of site. We have been Best Western members for years and never saw anything like this. This place should be closed until it can be run properly. I am amazed it remains open. I will not stay at any Best Western location again.

We booked Best Western Quincy for the location and the rate. It is located just south of Boston, easily accessible by MBTA train. By not booking right in Boston, taxes are less. I booked directly with the hotel instead of through third party booking. We stayed 8 nights. A minimum of 7 snags you an extremely reasonable weekly rate. Breakfast is included! The weekday breakfast attendant, Elsa, definitely adds to the place! She makes it her mission to be friendly and cheerful and start everyone's day off right. A great ambassador. The hotel is right on a river so the view is great. It's clean. The food we sampled was very good and the smells of catered food were very inviting. Free parking, which is a definite plus. Really all pluses. We were very pleased with our stay there.

We stayed at this lovely hotel. Convenient to the T train station. 15 minute walk from North Quincy station. There's a McDonald's between the train station and hotel that stays open late. The staff was extremely friendly. The restaurant was great and the breakfast was AMAZING!! Plenty of options to choose from too. We would definitely stay there again.

First time in Boston area and picked Best Western due to reputation and previous experience with the brand. Big mistake, property was dirty, room was dirty, sheets had stains and very low water pressure. Several repaint issues in the room as well. Great view of the river but that is the only upside that I saw. Found expired food during breakfast. There are other hotels in the area that may provide a better value with less issues.

Stayed 2 nights on a surprise trip to Boston for my partner's birthday. We had an amazing time and the location was perfect and eight on the water. On-site restaurant has delicious food. And the service was excellent!

Everything was great in the hotel, the breakfast was plenty with many options to choose from, the rooms were kept clean, the beds were comfy, the Inn has good food for good prices, the location is perfect, traveling to Boston was easy, the beach was only 10 minutes away, would 100% recommend and will be staying there again

The pandemic has hit this hotel hard. The staff was very courteous. The mattress was very firm. My room was dated. The was water damage, peeling paint in the bathroom. The shower rod was broken, and the screws were coming out of the wall. The hotel rooms need updating and repair.

Beautiful river view w/nightly setting sunsets. Large/clean room w/excellent AC. Hotel staff outstanding. . Excellent breakfast. Excessive litter in parking lot in morning likely from bar patrons. Great location for downtown Boston access and near off road bike path that runs along river.

The staff and location of this hotel are great! Very friendly, great restaurant, clean and comfortable room and lobby! The staff was very helpful and accommodating. The restaurant had top notch food and drinks and the atmosphere was friendly and welcoming.

The hotel was so clean and the staff was exceptional. I travel many times a year for business but this has to be the best hotel I ever stayed at during my travels. The prices in the restaurant were relatively cheap compared to most hotels.

PERFECT STAY FOR RED SOX/CELTICS/BRUINS GAMES Great location, 15 minutes from Boston, 1/2 price. Good small breakfast, nice bar for a cocktail or two. Nice patio on river Friendly staff No frills, but HIGH value. FREE parking. Clean Rooms.

The stay at this Best Western Adams Inn Quincy-Boston, Quincy, MA May 27 – May 29, 2022, was a set of problems. At arrival, we got wrong directions to the wrong part of the building. There was no room number we got the keys for there. Instead of apologizing to us for the mistake, the lady at front desk told us that she can't remember this information. No apology! Getting finally to the room, we found that the coach was missing. Having 2 adults and one child, we could not fit into this room where only one bed was ready for us. We came back and complained. Again no apology, but we were issued keys to another room (not offered immediately). The new room was not pleasant looking: somebody destroyed the carpet with the hot iron. The sink had the crack at the granite top which caused a leak to the inside of the cabinet. The towels were not replace and the room was not cleaned after the first night... We reserved 2 days stay. At the second day we could not get to the room as the keys stopped working. We had to go back down the stairs as the lift was not working barricaded with the wooden pallet, trash can, and two more items). It took 10 - 15 min to issue the new keys. The lift was not fixed till the end of stay, we had to carry the luggage to the first floor using stairs. I would not recommend Best Western Adams Inn Quincy-Boston to my friends due to poor maintenance and unfriendly front desk people.

We came to Boston for our daughter graduation, we were looking for accommodations within 10 miles of Boston. Best Western Quincy (older hotel could probably use update)had Vac for the dates we needed, I was apprehensive at first due to review I read, when we got there I inspected room pretty hard and it met my wife approval so we decided to stay. Room was clean, had great view of river or canal, AC worked great, had HOT water, beds slept well. Staff was courteous and helpful, cleaning crew kept beds made and fresh towels, restaurant was excellent they could have used more help, one guy had to be bartender, waiter and bus boy, he worked his butt off. Breakfast was very good and the lady that took care of breakfast area did an exceptional job.

Great friendly helpful staff at all stages of our stay.Helpful bartender and friendly giving good advice regarding tours of Boston.We left gold watch behind us and it was kindly returned to us via the postal service

We had a great experience here. I had three rooms rented for a group and we didn't have an issue with any of the rooms or amenities. Rooms were all clean and well stocked. Food at the restaurant on site was great. The breakfast was great. And everyone at the front desk was very friendly. We really enjoyed our stay.

Great find! Literally right on the water! Hotel is older but clean and well-maintained. Friendly employees. Room did have a smoke smell (which is the reason for 4 instead of 5 stars), but view made it worth it enough that we did not ask to move. We had dinner in the pub downstairs and while they were short staffed, the service was friendly and the food was good. We sat on the charming deck, right by the river. There is also a nice walking path! Don't hesitate, stay here!

Wonderful place to stay, excellent staff, great service. I'll recommend this place all day every day. This is my fourth visit to this location in Quincy MA. and each experience has been great, exceptional if i may say so. From entering the parking lot to checking in at the front desk to entering the room. I must send special thanks to the front desk, they have always been tremendously helpful, please keep up the good work and I'm looking forward to visiting your facility in the near future.

Great team, each team member I encountered had a warm, friendly hello and smile for me. The night auditor's smile just glowed. Breakfast has a variety that works; the Pub has a good indoor and outdoor space.

Hotel room was clean comfortable. I have enjoy my stay. The staff is attentive and service is efficient and friendly. River view from room was awesome. Definitely recommend this place. Restaurant food is delicious

Great location, excellent Pub, food was delicious. Received water and snack at check/in. Front desk person was very nice,. Other than the mouse in the room we had a good stay. Did report the critter to the staff and the front desk

Traveling to Boston to check out colleges was a breeze. It was wonderful to stay here, two visits so far. So close to the city, very clean hotel, friendly staff, good food. I feel very safe as well here!

The staff was wonderful, by the end of our stay they felt like family. We were there for a medical appointment and going back to the hotel was almost like going home. Leo and Mary on the front desk always met with a wave and a smile. Our room was relaxing and comfortable. Carl in maintenance kept everything in working order! I would definitely recommend the Best Westen Adams Inn, we will be back!

Everything was great! Check in was fast and easy, the receptionist helped us book a ride to the airport because their shuttle isn't running since covid (understandably) and when the taxi service messed up, the receptionist helped us again! Super polite! The highlight of our stay was the pub! We went twice in the same night because the bar tender/waitress “Al” was so sweet! She was super personable, easy to talk to, knew what she was doing and was super patient and sweet to my baby who threw an entire glass of water on the floor first thing! Thank you Al!!! You made our stay great!

Able to check in to our waterfront room early. Boy, were we grateful! Thank you!! This is an older facility showing some wear, but rooms are clean and the location is perfect for Boston or south shore by car (not near MBTA). Staff were pleasant and helpful.

The hotel is clean, staff was friendly and cooperative, room was as advertised, facilities were clean, except for the toilet bowl, free breakfast was good, the price was fair. Restaurants and stores were in close proximity.

I paid for one night it wasn't to bad of a price. I asked to stay for another night and they said it was an extra $50 on top of the regular price. Then I was told that my credit card was declined. I called my credit card company and my credit card was fine. My credit card company said they didn't even see a attempt. So I don't know what that was all about. Kind of shady if you ask me.

The hotel smells like mildew and a sewage backup.There was no hot water. I tried 3 different rooms before just coming to the conclusion that this hotel could not provide a basic bare minimum night of comfort.

The staff at the hotel are very friendly and always address my needs however, the hotel is in major need of renovation and or repair. I have stayed at the hotel a total of three times and will not be retuning as every room I stayed or had to be moved to there were major issues with the heat, hot water, lighting and electrical devices.

This was the first stop for my honeymoon and it was very uncomfortable because of the loud noise complaints in the room next to us. There were plenty rooms vacant on the floor I was in so I didn't like how they gave me a room for me and my husband right next to some other people they could've at least stretched out the room to another one. and also the noises from turning on the shower. I was up all night hearing other people in their rooms trying to turn their bathroom shower on but the pipes made a horrible loud noise.

Smoke smelling rooms and hallways, amenities not in working conditions, doors did not close or open correctly. The location was the only decent experience. Definitely not recommended for a quick stay.

QHS Class of 1986 hosted the 35th reunion at the Best Western Quincy Adams Inn. It was the perfect place to host this event. The room was beautiful, food was great and the banquet manager Denise Murphy was amazing!!!

We stayed at this hotel a couple years ago and it was great. But this trip was the complete opposite. When we arrived 3 hours after check in time, our room had not been cleaned yet, we waited 45 min, and with the room still not cleaned was given the option from the front desk to either go to a smaller, more expensive room, or leave and find somewhere else to stay. It was late, so we asked if they could contact a manager, which they finally did after 20 min, and we were given the smaller room for a cheaper rate. Score 1 for us! Well....despite the hotel being "smoke free", the room wreaked of smoke, but again, it's late so we decided to suck it up. Next morning we went to get their complimentary hot breakfast, which the price of the hotel supposedly includes, and we discover no breakfast, only cold sack breakfast. I had called 3 weeks prior to confirm this would be available and was told yes. So now more money out of my pocket to take my family out for a hot breakfast. Last issue was with check out when we learned our room pricing had not been corrected. Another 30 min of waiting and they finally fixed it. Sidenote: When we were trying to check in, there were 2 other families turned away that had reservations, but their rooms had never been cleaned before housekeeping left for the day. NEVER AGAIN will we be staying here.

Curtain sheers are tattered. Windows are in dire need washing. Sloppy paint job in bathroom. Not enough hangers. Bathroom floor very dirty. Cable TV was adequate but required local channels (baseball game not on) and a channel guide.

The room need remolding ASAP. Carpet are old The rooms smell Smokey and old The floors in bathroom looked they were super glued back in place I would never stay there again The function hall and staff was the best part of the hotel So I recommend and would use the function side again

My recent stay was awful at the Quincy best western. I have stayed there before several times and always very impressed till my recent stay. My room 314 had a broken toilet seat and no Fridge in the room. I told the front desk and was told they made notes .Also no complimentary shuttle or hot breakfast as promised

So we were paying for not only our service dog, that's okay. My baby. But, 3 nights stay.a mouse was all around the room. My dog's food was gone, that mouse sure could eat. So I used my points and 500 bucks!! What a dissatisfied person I was and I ussut love it.

Hotel is dirty. I asked for refund and did not stay there. Our room was dirty, curtain was ripped up and rugs are so worn! Other things were disgusting as well. Entire hallway smelled of marijuana! Filthy!

I chose this hotel based on location. Although rooms were "cleaned" they weren't truly clean. Carpets are worn and dirty, older furniture, rooms smelled of smoke and the mattress was atrocious (migrate to the center). The lobby has high back chairs that were covered in stains. The promise of entertainment was false – no DJ/no people. I travel quite a bit so I've learned to be cautious on what I leave in my room and, when I leave I take photos of what's left behind. I had a bag with misc. stuff in it and when we returned to the room I checked the photos against the bag and things were moved around. I contacted the front desk and the gentleman that answered the phone told me there was no way anyone was in that room - he's WRONG! I asked for a manager, he wasn't in. I decided to wait until morning; however, we just decided to put all our stuff in the car and went to spend the day in the city. At checkout the manager wasn't available but I discussed with the same woman that checked us in, about someone being in our room. Obviously, there's nothing the general staff can do to assist but she apologized for the inconvenience. I understand why the manager is never in – doesn't want to deal with the complaints. My review is the only way anyone would listen. Won't be back to this hotel. The only pleasant part of the stay was the woman that checked us in and the tomato soup (delicious).

Nice refurbished hotel in a good location next to Boston. Room was OK and clean. Bed comfortable. Soap, shampoo bottles were tiny. No ice bucket. "Box Lunch" breakfast contained factory made Jimmy Dean egg/sausage sandwich and horrible coffee. Outdoor function in tent and gazeebo was nice, service good, food good. Would not recommend for a stay of more than 1 day.

I won't be staying here again. Walls are thin and can hear other guests and anyone else speaking in the hallway. Had to get your own towel at the front desk. I've been to other best western locations and will not be using this one again

Stayed there one night and it was horrible. Rugs everywhere were filthy. Spilled coffee in the lobby that had dried and when I mentioned it to the desk staff, it was half cleaned up. Hall rugs were even dirtier than my room. There was no remote for the television. I have pictures to prove it. When I filled out the survey the response I received from the manager, "hope you will consider staying with us again" , showed that he did not read my complaints. The sad thing is that in North Quincy, there is no other place to stay - but I will NOT be even considering returning. The gap around the door to the room allowed all the noise of the hall to keep me awake until after 2pm. Did I complain? No because I was afraid that the group of people would come banging on my door! I am a older, widow so was alone in my room. It is very sad really because my husband and I stayed at the hotel back in 2008 for my high school reunion and the hotel was everything that you expect from Best Western quality. Don't stay here. The hotel has NOT been recently renovated and the rate - for the condition - was exorbitant.

It wasn't horrible but it could've been better.. the lobby was pretty gross with stains on chairs. Would benefit from cleaning the rooms, especially the couch which had extracurricular stains on it. Not sure if there is smoking allowed in some rooms, but our nonsmoking room smelt of old smoke. Used Qtips in the hallway. And elevator was dirty and probably should have an updated inspection card. Next time, we will pay extra to go somewhere else.

Spent my birthday weekend at this hotel and had an awful experience. Front desk staff was devoid of any customer service skills, no one cared at all about their jobs. Not allowed to check in until almost an hour past stated time of 3pm. Air conditioning did not work during first night which made it nearly impossible to sleep. Towels were scarce and only given out after begging for some. Payment instructions were blatantly ignored and my bill was charged to credit card rather than Gift cards given to front desk. Overall, terrible hotel so would not recommend to my worst enemy.

The Adams in is in a great location in the Neponset section of Quincy near Dorchester. It is located close to the highway and overlooks the Neponset River. There is a nice gazebo open to the public which offers a relaxing place to sit and see the river, Pope John Paul Park across the river and the Boston sky line. The staff at the desk are kind and efficient. I recommended it to friends and will likely stay again in the future. The rooms aren't swanky but it is a good value for the money.

I stayed here for four nights in August 2021. The hallways were littered with trash. The room was never cleaned nor made up. The bedroom's only trash can was never emptied. Bathroom linens had to be requested and then I had to retrieve them myself from the front desk each day. In spite of boasting they are newly renovated, the bathroom fixtures did not work properly. The front desk staff is cheerful but not very effective. If I alert management to a clogged sink, I expect a staff maintenance person to repair it - not offer a plunger so I can do it myself! As a Best Western Rewards member, I expected better service from this hotel. Next time I will be using my Marriott Rewards Membership instead.

Would be nice to have a microwave in every room so we don't need to share the only one in the lobby which can get crowded in the morning during breakfast also for sanitary reasons. We roomed at the end of the hall way, and laundry carts lined the hallways, so we had to pass dirty laundry, smell, getting in/out of hotel, which takes away from the experience.

This was a nice motel a few years ago. Now it is terrible. I don't know if the worst part is 1) the overwhelming smell of weed on all floors 2) the lack of security especially since the front desk people don't even bother to look at you (or say hello) as you enter, 3) the filthiness of the rooms and poor plumbing, 4) the towel shortage 5) the random people hanging out and tailgating in the parking lot late at night or 6) the price of enjoying all these amenities. I am just speculating here but I think they started housing homeless people here during Covid to make some money. Very sketchy crowd.

My door didn't shut properly, the hotel floor was so dirty that my son's knees and legs turned black after 10 min of crawling on it, the front desk staff had zero knowledge of the public transportation system in the area, the breakfast wasn't wiped down from the day before, and my 1 year old got sick from the water in the room. There is a ton of drug activity in the parking lot and I was approached by man while walking with my two young children from my car into the hotel, the front desk staff were aware of these people and did nothing about it! I love Best Western Hotels and typically stay in them but would not ever stay here again. I never received a response from management when I submitted all of my complaints, very unprofessional!

Nice location right on the river. If you're staying in the area and want the cheapest available hotel then this is a good option. This is a cheap hotel. Old decor. Check in issues where we received a room with 1 not requested 2 beds (it took three attempts). Staff are nice. Cheap breakfast in a bag. Fitness room has 3 machines. Only stay here if you get a great rate. Truly Best Western quality.

I booked a two queen size bed room, when I arrived the hotel was overbooked. The staff offered a ruined small room with one single bed. Wet carpet, damaged furniture, stench from a mattress. They charged me as for the room I booked. Disgusted experience, even with pretty good location

I travel a lot and was very unhappy with this Best Western. The carpet was so dirty it discolored by socks and offered no coffee. Most of the staff did not seem to care much about anything. I would not stay here again.

No room service for a 4 day stay. Ran out of towels and toilet paper, A/C didn't work had to change rooms. Key stopped working after 3 days. 3 other rooms in our party had A/C issues. Restaurant is not open for breakfast. I'm sure you can do better for the price.

This property is outdated. The room had torn curtains stains on the carpet. The bagged breakfast was pathetic - they're just using Covid as an excuse to cut back. And stay off the river walk - mosquitoes galore!

Carpet in room was disgusting. Smell outside the elevator was strong bleach and painters equipment was all over the place. Paint splatter over doors. Very poor job. Front desk staff were clueless to anything going on. I asked where the bbq was for my brothers wedding and was met with a blank stare and they had no clue.

Evening staff is rude. Room wasn't cleaned after three nights. Pairing crew outside our room 2/3 days/nights we were there. Paint fumes in room. Staff refused to give us enough clean towels for the number of people in our party. Steer clear of this location.

Stains on the carpet. Nothing was clean. Shower had no water pressure. Light fixtures falling off walls. Light switches don't work. STAY ANYWHERE BUT HERE. The only reason I even stayed after checking in (which was delayed by the way for cleaning which made this more hilarious) was because I had to run to a wedding. I called a few places local that were full unfortunately so got stuck sleeping here.

My stay at The Best Western in Quincy was awful. From the moment of check-in we waited 5 minutes or more to get service. Also we were greeted by a MOUSE when entering the room. When we came back to the front desk to try to get someone to possibly clean our room or move our room to the same room we PAID for. the down graded us to a different room with our SAME pay.

The only positive part of my experience was the kind front desk gentleman in the evening when I checked in. The room was extremely malodorous and the floors were dirty. The bathroom sink would fill up and drained poorly. There was a large group smoking out in the front of the building both when I checked in and checked out. I found this quite odd.

Great place to stay the night before flying out of Logan Airport for our fiftieth anniversary trip to Aruba. Had a nice dinner the evening before in the cozy restaurant. The early morning shuttle to Logan was much better than having to drive to the airport that morning and being able to leave our car there and getting a shuttle back from the airport when we returned was great.

Had a restaurant on premises a plus. Close to the Train stop. Picked us up at Airport. Old property but decent. Very helpful staff. We got a room with the view of river. Close to city and surrounding places to explore.

I had an amazing stay at the Adam's Inn. I was welcomed very professionally by Joe, the Front Office Manager who assisted me with the check-in process. Considering we are in a pandemic, the Adams Inn was able to offer me a CLEAN room, Shampoo/Soap/Conditioner Amenities, Complimentary Wifi, and Complimentary "Grab & Go" Breakfast that they had available at the Front Desk. There is a Full-Service restaurant & bar that was open late as well. The Adams Inn was "Home Away From Home" and EXTREMELY close to Gas Stations, Restaurants, Target, Planet Fitness, and More! I definitely recommend this property to anyone traveling through or visiting the Boston area.

Stayed 4 nights, checked out and left new shirt in closet. Mgrs would not call me back. Returned 2 days later , still no shirt, would not pay me the $45 value of shirt. Hotel had fruit flies in rooms, shower floor had hole in it, shower rod was broken. Said they were serving bagged breakfast, never was able to get one. Call Corp CS, did report, they weren't able to retreive shirt. Promised call from head of housekeeping 3 weeks ago. Still has not called me. Will not ever stay at a Best Western again.

Very disappointed that we paid the typical rate for a room, and we seemed to be the only true hotel guests in the building. Not sure if it's a halfway house, rehab, or homeless shelter, but their “office” is set up in the lobby, and the guys have totally moved in. As paying guests, it felt very awkward being right there as they were conducting their business and going over client files. The numbers of individuals loitering in large groups and smoking outside were a cause for concern. We applaud BW for helping out during the pandemic, for sure. These people deserve to be safe and given help. However!!!! Continuing to rent rooms to regular paying customers without disclosing their current clientele is double dipping and not ok. Had we been advised, I seriously doubt we would have chosen to lodge our family of four in a makeshift shelter. The location of the property is lovely, and should have been a nice stay, but these issues and the horrible plumbing leak that had been ignored for a long time in our room prevented it.

This hotel is housing patients of rehab/halfway house type status. The room smelled of urine and a musty smell. Overflowing trash in the hallways. We tried to get a drink at the bar and had to prove we were regular guests and not patients of whatever program they're running out of there. I'm not upset that they're trying to help less fortunate people who are trying to reintegrate into society but, I'm upset that they don't tell people. The room was clean enough but the smell was unpleasant.

I was not happy with my recent stay at BW Adams inn. I understand we are in the middle of a pandemic, but certain things are unacceptable. I was home to see my father who is on end of life measures at Boston Medical. Right from the first night when I arrived my king reservation had been changed to a queen. no biggie really but I am a big man, so it was a minor inconvenience to me and my wife. The next day I was switched to a king room after much back and forth with front desk who finally accommodated me. What id dint appreciate was that at 12pm sharp they were at the door requesting us to vacate the old room. This was unnecessary as my wife was packing to leave and quite frankly it scared her. The biggest issue was the maids not wearing face masks. I first accounted this when one got in the tiny elevator with me. I asked where her mask was and she said upstairs. I let this go, but later in the hallway I saw her again and I reported it to the front desk “ who admitted it was a problem”. The next day my wife went to look for coffee because there was none and again encountered the same maid and confronted her about her mask. The maid pointed to the cleaning closet and said “I don't have to wear mask, I work with bleach.” My fiancé has a picture if you would like it. Again we reported this. All of this was exacerbated when I found out the hotel was acting as a relocation for shelter residents due to covid. I feel that I feel that customers should be made aware of this fact because of the safety concerns and potential increased covid threat, especially with maids not wearing masks. It all made sense when I saw the police cruiser sitting in the parking lot at night. The hotel in my mind has gone down hill, there was no breakfast, no ice, no coffee except decaf after the first day and generally shabby. I understand the pandemic has strained resources, but they have also strained mine and I'm not sure why I had to pay full price for less than full service. It would be one thing if I felt safe, cleanliness was top notch but it wasn't. most likely I will be staying elsewhere next time.

When we arrived to room, in the second floor, the corridor have a strong smell of marihuana. In the room we found a used sock in the chair, so we suposed that this room was no cleaned. Whe my wife opened the restroom door, a mouse exit and run quickly under bed. I asked for another room, but the woman that attend front desk answer me that there are not more room like mine (2 queen beds),but probably it was not true because I check on internet with my phone and more rooms are available. Finally, I´ve forced to cancel my reservation in this hotel. I´ve used BW hotels a lot of times, and this is the worst hotel that I ever stay.

Stayed for weekend - in light of the present circumstances no excuse for the lack of cleanliness. Garbage left in hallways - elevators - room was basically clean used my own disinfectant - carpets are dirty. I do not recommend.

I was so impressed with this hotel and Adams pub, very clean, staff wonderful will be coming back soon.We went for couples getaway. Checkin/out was smooth. The pub was a added plus we sat outside , weather was perfect.

I was looking forward to staying here near the Quincy Marina. I arrived at 2:45 to check in and was told the room was not ready and the desk clerk "had no idea" when it would be ready. I checked again about twenty minutes later and got the same answer. I had to cancel the room and go elsewhere. I can't say anything else about the hotel because I've never stayed here.

The moment I walked in, I knew I couldn't stay. There was a deafening, and I mean deafening, grinding sound coming from the bathroom. You couldn't hear each other speak it was so loud. I couldn't imagine anything less relaxing. On top of that (frankly) deal breaker, the room was dirty, the TV was too old to hook up anything from the past decade, and the furniture was a couple uses away from breaking down and collapsing. Plus, the bed was right next to a floor to ceiling window that opened right on to a public path everyone at the hotel was using. I couldn't have been more disappointed. I didn't even unpack before I had to cancel my reservation.

Great providing Shuttle upon arrival at Boston Logan Airport (shuttle wasn't available they sent a Lyft to get us) T Station a short 10-15 minute walk. Nice having the Adam's Pub attached to Best Western. Staff was very helpful!

Adams Inn is conveniently located for Park-Sleep-Fly stays. It's a pretty good bargain - but the hotel itself is old, outdated, and has a 'dirty' feel to it. Over the years they've changed how they do their airport shuttle. This trip we were travelling Sunday to Sunday and were told that the shuttle only operates until 6:30 pm on Sunday. When we arrived back at Logan from our Ski trip out west and called for the shuttle, we were told that the shuttle doesn't operate on Sunday - so they got us an Uber. We were not happy with the fact that we had to transport our baggage including 2 large suitcase duffel bags and a double ski bag to Central Parking to the Ride Share area - it's so much more convenient to be picked up right outside the terminal when large luggage is involved.

Serves our travel needs quite well. We park for travel and stay a night at the end of our trip. We live south of Boston, so we are out of traffic the next morning. Excellent complimentary breakfast. Cordial, friendly staff as well.

I stay at the Best Western on nights I work late. My commute home is 2 hours. The beds are super comfortable, bathrooms are sparkling clean and there is coffee waiting for you in the morning. It's just what I need. I am able to get good sleep, clear my mind, and I'm very close to work!

We recently stayed at the BW Adams Inn on the night before an early flight out of Logan. The property in general was very spacious and clean, as was our room. I did, however, smell marijuana wafting in the hall which was a bit off-putting. We made arrangements for the 5am complimentary shuttle to the airport, and the shuttle arrived promptly at 5am. Because we caught the early shuttle, however, we missed out on the complimentary breakfast but did manage to grab a cup of coffee. We left our car at the property for the duration of our vacation. Upon landing back at Logan, I called for the shuttle, and the wait was about 15 minutes before the shuttle arrived...not too bad. Shuttle drivers were friendly and courteous. Very good value for what you get....room, breakfast, shuttle, parking. Would definitely stay here again when flying out of Logan.

Great hotel. Used park and fly option. Even though our plane came in late the hotel arranged a Lyft driver to pick us up and bring us back to the hotel for our drive home. Would definitely use this hotel again if we fly out of Boston.

We stayed at the Best Western Adams inn the night before our flight from Logan. The hotel is older looking but the employees, the size and cleanliness of the room and the overall charming feel was a wonderful experience. We had dinner at an Irish Pub which was close by. Just very friendly people from the Check in agent to the return Shuttle driver !

Clean comfortable accommodations. Friendly staff. Reliable airport schuttle service. Good breakfast choices. Hotel location was difficult to access but now that we know how to get there, we would stay again.

This hotel is located conveniently for us. It is an older hotel but clean and friendly. The free morning breakfast is good and well stocked. We did not eat at the Pub and the restaurant was closed. We used the airport shuttle and upon our return on Sunday was told the shuttle did not run and we could use Lyft that was at Central parking. From Terminal B it is quite a hike to Central Parking so you need good legs to get there. Lyft was waiting for us so that was convenient.

I travel often and when I fly out of Boston I always stay at the best western Quincy Adams. Te location is great because I don't have to drive thru Boston to get there.The rooms are clean and comforitable. The staff is always friendly and helpful. I usually leave my car in the lot and have never had a problem.I always feel safe when i'm there.I usually eat in the bar-restaurant the food is good and there are good choices I usually like to have a cold beer after a trip and they have a good selection. Over all I have had good luck staying here. I will continue to stay here when i travel out of Boston.

We live on the south shore and traveling into Boston at 4 am is not my thing so we do the park and fly at the Best Western in Quincy , there is a great pub with great food , the people are friendly and the shuttle to and from the airport is awesome !

We were flying out of Logan International at 6am. Stayed here and left our car here, free shuttle to our terminal and back. Beautiful room overlooking the water. Restaurant was very busy but still good. No question next time we fly international we stay again. Compared to flying out of New York it was awesome. Although traffic out of the airport was horrible when we returned.

This was a huge surprise when we got to our room and found we had a beautiful view of the river plus a patio. Located close to shopping and great restaurants. If your planning to be in this area I would highly suggest staying here.

Everything was fine. Rooms were clean & pleasant. Dinner was excellent in the restaurant. Trip to the airport was on time and we were delivered as expected. Been staying at the Best Western in Quincy, MA for over twenty years, twice a year, sometimes.

The Stay and Fly program is exceptional and unrivaled in the area, saving dollars on airport parking. The staff is personable and efficient. The location is convenient for downtown activities. A true five star value.

Stay and staff excellent. Restaurant was excellent food and staff. Ride to and from airport was safe and efficient. Continental breakfast was good and filling. Room was super and recommend that everyone needing an overnight stay this is the place to go.

We had a great stay!! Very convenient location , customer service was great , everyone was friendly and helpful!! Rooms were clean and everything worked great. We would stay again And would recommend this hotel.

met and exceeded expectations. staff friendly and accommodating. highly recommend. area was beautiful has a great running trail. on a lake and is picturesque. Would stay again when travel calls for it - also close to downtown

Took advantage of this location because we could leave our car for travel after a one night stay. the accommodations were good but not spectacular. I would recommend this for anyone wanting to leave their car for a less expensive alternative to Boston airport parking.

This is a good hotel that is in a fairly safe location Staff is well trained and service is excellent Room amenities are fair and though resources are not brand new the staff works hard with what they have

Family friendly hotel that is always a pleasure to stay at. Staff is always kind, clean hotel, greak breakfast and parking and beautiful views and right near everything. We have been coming for 10 years and we always look forward ti the Adams Inn

The staff was very pleasant and the lobby was updated a couple years ago after some major leaking. The room was clean but needed updating. The paint was bubbling from the walls in the bathroom. We like using this hotel to park our car when flying out for long trips.

This was a great experience from check in t check out to shuttle to the airport . The Staff was the best of any hotel we have experienced in he Greater Boston Area . This property obviously takes on the personality of its property manager

We love the waterside location of this hotel.The beds are comfortable and generally clean. Good breakfast included. We noticed a few signs of management inattention this visit. The front desk was understaffed for evening check in. We waited quite awhile while the one clerk, who was also running the shuttle service, handled a long phone call trying to determine a pick up location. Halls need a general freshening up to repair paint dings, etc. Service at breakfast was a bit lackadaisical.

Hotel location very central to our needs. All facilities in excellent repair. Attractive room, comfortable bed; obliging staff re making up room at our convenience. Super TV channel selection. Convenient buffet breakfast.

Nice hotel 100mb 5g TMobile speeds in area great shuttle driver nice restaurant beds need updating Great place to park and fly to Logan airport Food was great I. Pub had fish and chips and my kids had chicken fingers

Shower did not work, tub filty, staff could not be any LESS helpful. I will not stay there again. One might think the hotel would comp a night or reimburse me. But, no attempt was made to help me out.

I travel to the Boston area for business and pleasure, alone and with my husband. The Adams Inn has never disappointed me. The T is within walking distance, the meals in the lounge highlights the Boston area's food and the river view lovely and romantic. There is a walkway just outside the Inn that is refeshing to walk.The staff is professional with a freindly flare.

I can not recommend this hotel highly enough. I spent thanksgiving with some of the most cordial and gracious staff. The barn, Adams pub is a great way to meet business clients and well as some amazing friendships

Hotel needs some upgrades. Shower in our room was in need of touch up. Heavy smell of marijuana in hallways. Carpet appeared to be dirty. A highlight in the hotel is the bar area. Good food. Good service.

It's 3 in the morning and I'm usually a great sleeper. It's so hot in our room. The lowest you can set the temperature is 68... it's not cold what so ever. It still feels like heat. I was told to just run the fan... still hot. I woke up sweating! I have 2 more nights but would rather be outside in the 33 degree weather. I've never been in a hotel that regulates their thermostat like this before. It's usually goes down the 63. —-other than the sauna in our room it has a good breakfast and friendly people.

My family and I had a very enjoyable stay at the Best Western in Quincy Mass. It was easily accessible, clean and enjoyable. We traveled during November so we did not have access, but the hotel has a great outside patio and bar. We will plan another visit soon.

Needed to do park and fly. This was best location and price. The accommodations were very good. The rooms were well kept and easy to get yo from the highway. The lounge was also very clean and the food was excellent

Excellent location near Boston on the waterfront. Hotel was quite comfortable and clean. We had to leave very early and could not take advantage of the breakfast. Staff was pleasant and willing to assist with whatever we needed. The hotel was newly renovated and nice. We would recommend this location when a need to stay with access to Boston. Location is only 7 miles from the city.

Quincy and Boston are rich in history!!! Besides learning the early events that took place in our country, Boston offers a huge variety of excellent food to please your tastebuds. First thing we eat is Chinese Food, Seafood is a given on our visit each time we spend time in New England. If you love the Fall time for foliage then Boston and it's surrounding cities and suburbs offer all your eyes can handle!!!

My husband and I enjoy staying at the Best Western Adams Inn when we return to Quincy to visit family. The staff are very friendly and helpful. There is an on-site restaurant and bar, great views, and a hot breakfast that is included in the price.

Bathroom Sink was stopped up. Carpets in hallway had large stains & was dirty, large amount of dirt in elevator entrance. Hotel feels old, exposed beams in rooms had cracks. Was close to family made in convenient.

Third time my work group has stayed here for a conference in Boston. The quietness, amenities and price make staying further out worth it for our group. Short walk to train station to get into Boston.

The hotel is located in suburb of Boston, but with a 10min walk to Metro and then downtrain train Boston is within easy reach. The hotel also offers a $20 shuttle service to/from airport. Breakfast is self service and there is also a bar restaurant on-site with nice dining choices. I didn't like the gym, and nothing was working when I visited e.g. drink machine, air con, plus no towels .... There was no in-room safe which was disappointing as when I booked via 3rd party website stated the room had one. The room I was provided was very average, in fact the toilet also broke on my visit. The staff are very nice and helpful

Excellent hotel to be south of Boston when flying from Logan Airport. A longer shuttle ride but less costly than the hotels closer to the airport. Also has 14 day free parking while most of the other hotels only offer 7 day.

Great hotel. Staff incredibly helpful and friendly. Delicious breakfast and great onsite restaurant. Front desk was very knowledgeable and shuttle was convenient for getting to Logan. Tricky location to find but definitely worth it. Will stay again.

I recently traveled to Boston because my father, who was vacationing there, had a medical emergency. It was a difficult situation, but front desk manager Joe Donnelly took care of me as if I were family. Once I told him about the reason for my visit, he made sure I had the best possible rate for the room. He greeted me by name when I arrived and inquired how my father was doing, and before I asked, he made sure I knew the best route to the hospital. By the time I left, Joe felt like family. The rest of the staff was great too. Everyone seemed to take great pride in their work. The gal who kept the breakfast area clean was friendly and diligent, and the young man who shuttled food from the kitchen was amazing - making sure the French toast was hot and fresh, and alerting us that broccoli cheddar quiche was coming! Both bartenders at the pub were terrific. All staff seemed happy and seemed to enjoy working together, which reflects well on the management of this hotel

This hotel has an airport shuttle, which was very helpful for us, never having been in the area before. Also the hotel has a great breakfast with almost anything a person could ever want for breakfast, always staff around to keep items refilled and fresh. Hotel is about a 10 minute walk to the North Quincy subway station on sidewalks all the way. Rooms were a decent size, very comfortable beds, nice view of the Neponset river. Front desk was very helpful; we had endless questions. We had a great stay!!

The common areas were not as clean as they could have been. The air conditioner didn't work when I arrived but was quickly fixed. The service throughout the hotel was outstanding. The service in the lounge was exceptional. The women who tended bar exceeded my expectations.

Stayed one night at this location. The room was clean,quiet and the bed comfortable. The breakfast was pretty much standard for BW which, to me, is always good. The attached restaurant served exceptionally well prepared and tasty food. The outdoor seating was great! The shuttle service to cruise port and elsewhere was good with a very nice and friendly driver who was an excellent and safe driver. The Manager was quite helpful with information. The only downside for me was the room I stayed in had a dead spot issue for the internet service. I spoke with the manager who was aware of the problem and was attempting to correct it. I was satisfied with his explanation and his kind apology for the situation. I would stay here again.

We had a very nice big room the hotel looks like it has been renovated recently, the lobby and rooms are very nice. The restaurant is small but with the outside seating it isn't a problem. the location is very nice and you can uber into boston for a very affordable amount.

We stayed here one night in August 2019 and left the car there while we vacationed for a week. The check-in and check-out was cordial and efficient. The public spaces were neat and tidy. The hotel is on the water which is nice. Getting there is tricky since you have to cross a bridge and then circle around to the parking lot. We reached it on our third try. Our main criticism of the hotel was the cleanliness of the room. The bathroom had toothpaste smeared on the wall in several places quite visibly - don't know how housekeeping staff missed it. (photo below) And there was a giant hairball on the rug in the bedroom. The previous occupant must have cleaned their hairbrush and threw the hairball on the carpet. The vacuuming job must have been haphazard or non-existent. Other than the cleanliness of the room, I would recommend the hotel. The airport shuttle was fine although we traveled one way at 4am and coming home at 10:30pm so traffic was minimal. The 7 mile drive to Logan Airport may be time consuming during peak traffic hours. We paid $266.96 for one night's lodging, airport shuttle and keeping our car parked there for 8 nights.

Such a great spot in the Boston area. Staff is very friendly, rooms are clean, breakfast is complimentary and they have an amazing restaurant located right on the river. They also have a 24hr transportation service to and from logan airport. Highly recommend.

If you're flying out of Boston, this is where to stay. Free breakfast. A great restaurant on site. Free shuttle to and from the airport. It can't be beat. We doing the same thing out of Providence next month

The only reason they got a 3 was based on the 3 things that were right. The Adams Pub was really good food and service. The shuttle service was great. Now the reason I would have to think twice before ever staying there again our room had a fixture that was loose there were no washcloths upon check in. The MOST AGGRIVATING was trying to get a hold of someone at the front desk. I had left some cloths there and tried to call from Hawaii I got put on hold after the 5th attempt while the desk person said they would be right back. I GOT DISCONNECTED. Since we were on vacation I said I would deal with it when we got back in town. We talked to the desk person and he took a description and said he would talk to the manager. I didn't hear anything so I called back and again after trying for at least 5 times I finally got someone and he knew nothing about it and our name initially couldn't be found because it was spelled wrong. In the end the last conversation I got dismissed saying he was busy and really did not have time to deal with this problem

Excellent place to stay. Only 10 minutes from train station to get you any where in minutes. Motel restaurant has excellent food and a great bar. Employees very professional and well versed about tourist attractions.

I realize this is an older hotel. Bathroom floor was sticky. It looks like the hotel needs a good coat of paint inside. Use the laundry room facilities, they do provide you with complimentary laundry detergent and dryer sheets. Staff is friendly.

My husband and spent a weekend in Quincy visiting family. The Best Western Adams inn was the perfect hotel as it was in close proximity to our relatives. The rooms were spacious and clean, the staff was very accommodating. The bonus was that there was a convention of dog handlers and their dogs. What a treat!

Loved staying here! The staff were amazing - helping us with navigating around Boston, and they also helped us with other accommodations. I cannot say enough complimentary things about this facility. Good location for our tourism needs. Thank you to the staff & management!

as mentioned previously, aside from the poor condition of the carpet and the chairs in the entry lounge all is always good at the Adams Inn. The condition of the lobby does not reflect the quality of the service, staff, room and food. We have stayed there a number of times and will do again.

This is our favorite hotel to stay at the night before we fly from Boston to our vacation spot. The rooms are clean and comfortable and customer service is always top notch. The complimentary shuttle is dependable. Can't wait to stay there again this winter before traveling to St. Maarten.

We booked this hotel because it had both an airport and cruise port shuttle. The front desk staff was very helpful. The pub was quaint with good food. There are some nice walking trails around the hotel as well.

The stay here was average, but you get what you pay for. The best part, free parking and breakfast (even though it's not fantastic, it was quick and easy) The price was affordable knowing that you weren't too far from Boston. The worst part about the hotel was the smell of fried food all day and the windows didn't open at all so you couldn't get fresh air in your hotel room.

This is a decent and relatively affordable option to staying in Boston. Just a 14 minute Uber from downtown or you can use the nearby Metro Transit. We did both. Nice water views from the one side of the hotel!

Not sure why, but I think we paid way to much for this hotel. I booked on Hotel.com. It's location was fine though hard to find and the staff were very nice. The room was decent and clean but kind of shabby. The hotel restaurant was good. They had a nice little gazebo on the river with live music and that was nice.

We stayed at the BW Adams Inn Quincy for our first ever trip to Boston. The staff here could not have been nicer or more helpful. The view of the Neponset River was beautiful, not only from our room, but also as we enjoyed relaxing at the patio bar watching the sunset. We enjoyed the complimentary breakfast - had lots of choices from which to select; free parking; free Wi-Fi and a free airport shuttle. Our accommodations were very nice, nicely appointed and extremely clean! We were completely satisfied with our stay and would absolutely stay here again.

Stayed for 6 nights from 10th July we had 2 rooms I have to say one of the best hotel experiences I ever had not that the hotel was fabulous or 5 stars but the staff Joe and all the front of house couldn't do enough, shuttle bus very good. The hotel could do with a internal revamp but location and staff far outweigh that, rooms a good size cleaned every day good breakfast, near the T for heading into Boston some good places to eat near by found 2 very good ones Assembly and Dorset hall if I return to the area I would stay again.

We stayed here while our daughter was getting treatment at the Children's Hospital. We needed to extend our stay and the staff was very helpful. The room was clean and beds were comfortable. The view from our room was very nice and we woke up one morning to a bald Eagle sitting on a rock outside our window. I needed to print some paperwork off for the hospital and was able to do that quickly and easily. The only negative I found was that guests have to walk right by the kitchen to enter the area for rooms and it smells like fried food all the time.

We had a great experience at this hotel and would highly recommend it especially if you are doing a cruise out of the Boston port. We stayed one night before our cruise and one night after our cruise and were able to leave our car in their parking lot for a fee, but a lesser fee than what we would've paid to park it at the ports and were able to use the free shuttle service to be taken to the ports and to be picked up. It is close to the train station if you are interested in going into Boston. The breakfast is great with lots of different options. The room is typical hotel room. The staff were very friendly especially Joe who we appreciated taking the time to talking with us and helping us decide what we should do in Boston.

From the moment we arrived at the hotel the staff couldn't have been more helpful. There was a large group of us checking in together and we were dealt with both professionally and promptly by everyone.

We chose to stay here to avoid Boston central prices, & thought a riverside view would be a nice addition to the days we spent here book-ending a trip elsewhere in the USA. Hotel was easy to get to - they offer a shuttle from Logan, which you can get by using one of the courtesy phones in arrivals (the process is not hugely clear when booking, especially for international guests!). The staff are all very friendly; the Adams pub, within the hotel, did decent food & drink; & our rooms were clean & comfortable with a lovely view over the river, as hoped. It is about a 10 minute walk to the T stop at Quincy North, along a road that didn't feel great to use at night, but seemed safe during the day. 20 minutes walk down the road is a clutch of shops, restaurants, & 2 fair-sized supermarkets for any self-catering you want to do. Only negatives really are a fairly old-fashioned decor (particularly the bathrooms, with teeny-tiny baths!), & obvious differences in the room sizes - we booked exactly the same room at both ends of our trip, but the first one we were given was twice the size of the second one! So a good option in some ways, although there are a few things I wish I had known before staying. There are lots of places to eat close by, all walkable during the day, but at night, the area feels a less safe, & if you don't have a car you are rather stuck with only a few options very close by (Adams pub, Cathay Pacific, Applebees, Dominos). And although it was cheaper than staying in Boston, the prices still seemed astronomical for what was provided (it was more expensive than a Hyatt in DC!). But still, a decent, cheaper option for a Boston visit if staying downtown is not important to you, & you don't need to be surrounded by restaurants & bars.

We watched a beautiful sunset at the patio bar. The service was very good. Our bed was very comfortable. The staff was very friendly and helpful. A 10-15 minute walk to the train into Boston. Outside at and near the main entrance the landscaping needed a bit of work- since that is the first impression when coming in they should spruce it up, otherwise we had a good stay and would stay here again.

Saw the mixed reviews and wondered how this BW would work out. We would definitely book this hotel again and were very happy with service on all levels. They do have a reasonably priced pub with good food, so you don't have to go and find somewhere else to eat if your looking for basic dining. Parking here for airport was great. We had a 5 am flight so booked a 3am shuttle. Their driver was prompt and friendly. Coming home, we arrived at Logan at 5:20 pm on a weekday. Yuck. We called for shuttle and we just missed it! Their transportation guy was courteous.This could have been a lengthy wait for the next one, BUT they have a contract with Lyft, and ride for us was there within 10-15 minutes. Only negative about our stay was our bath tub, wall and ceiling were in need of repair, but that was a merely a distraction and everything in the bath was functional, with everything else clean and in good shape. This is a great fly and park option.

Really nice people here! Spent lots of time on the patio, eating breakfast and drinks. Easy 10 minute walk to transit. Quaint rooms; no luggage stand or microwave but there is a microwave downstairs at the eatery. Only have an ice machine on the first floor. Despite these luxuries, I would stay here again!

our stay in April was less than adequate at this property. The breakfast room every morning was dirty and not attended as one would expect. The person who was working there spent her time in the back bar area sitting. Meanwhile the tables were sticky and the food areas were spilled on and not re-filled. She would come out to "clean" the tables with a dirty rag and no solution therefore spreading all the mess from table to table. In addition the floor was so dirty your shoes stuck to it. They had water and juice dispensers in the lobby and someone spilled-- and it was left there for hours. Carpets need a good scrub in the hallways-- just a little rough around the edges I'd say. Basic cleaning does not cost much but time and attention. I understand this is not a high end property and it was purchased with this understanding but I expect it to be clean. In addition when you check out--it is respectful to ask your customers how their stay was, this shows appreciation. Do a few little things more and you will see the rewards--teach your staff how to clean properly. Food areas are gross if not kept spotless. The property sits on the water so I'm sure in the summer it can be very pretty location, they have a patio restaurant and the location is easy to get downtown, it's tucked away behind some road bridges, a little hard to find at first.

The hotel is very nice, very clean and the staff are very friendly and helpful. We chose this hotel because downtown Boston hotels were very high priced because of graduation weekend. We were not disappointed with our stay, we were a group of 15 people. I had a queen bed riverside view which had a nice view of the park, bridge and river. Bed was very comfortable, room was nice size. My only complaint was the door locks and cards...they are outdated and had to get mine reset every time I wanted to enter my room. But the staff did it every time with no question asked. Manager even walked with me and said new locks are going to be installed on some Monday...We both laughed. Location.....We Uber a lot from the to and from the hotel and used the T some which is only 10-15 walk away. Adam's Pub not part of BW but have to say something it. Great food and drinks and staff work very hard. Get out of the deck on nice days and enjoy a lunch.

An exceptional motel. Facilities were clean and well keep. The staff friendly and always ready to help or answer any questions. Restaurant was also exceptional. An assortment of food choices an very tasty. A short ten minute walk to the train and a n eight minute ride to downtown Boston.

Expensive price for the quality offered ! Very noisy due to highway and planes landing nearby as well as between rooms, I could hear the TV and people talking from the room next door. Limited breakfast with cardboard plates and plastic cutlery but good waffles and friendly staff.

Outstanding service, great location, rates and prompt service to logan airport. Fantastic breakfast, beautiful water front views, great size rooms and very friendly staff. Several texts with info and follow ups was greatly appreciated.

this hotel. is only a few blocks from the train station and a 10 minute ride to south station. the room was clean and quiet. breakfast was pretty good as well with fresh fruit eggs and sausage. the staff was very helpful

the hotel had a flood and was still hosting guests. You had to go through water pails to get to the elevators. The hotel did not even offer a discount or an apology!!! the smell of humidity was terrible. Will never go to a best western again!!

Stayed at the Quincy Adams Best Western Inn last night before flying out to Las Vegas. They offer a deal to stay, park your car for up to two weeks, and a free ride to the airport and back. The rooms are clean and comfortable.

Stayed here when at a conference in Boston. Prices in downtown were very expensive so I ended up coming out here. Reception was really quite good fun, the guy was very professional but somehow the Hollywood movie version of what a hotel reception should be. He introduces you to the hotel and sells in a very natural way the pub for food and drink as well as other services. The way it's so natural is what I liked. The common areas of the hotel are a bit run down and average but the room itself was very clean and well decorated. Everything worked and there was a bathtub. Breakfast was a bit basic but also adequate. The only major issue I had with the hotel was that they run an airport parking service where people can leave their cars at the hotel, stay the night and then get taken to and from the airport. This means that people are waking up at 4am and kids, excited for their holidays, can be running round at ungodly hours. Overall I would stay here again if at a conference in Boston and the downtown places are twice the price. Of note though is that an Uber ride to downtown, though only around $15, can take 40 mins at peak travel times due to traffic. The rail station is 15 mins walk away.

Boston hotels are expensive and the Adams Inn was clean, quiet, a 10 minute walk to North Quincy T stop and offered a free airport shuttle. While it's not fancy, they do everything right and always with a smile. Rooms have a fridge, but not a microwave. However a micro was available off the breakfast room. The on sight restaurant was good. Very comfortable hotel at a great price.

I had a mishap with my reservation (completely my fault), I could have easily been told "sorry, nothing we can do" but instead they went over and above to help me. They made sure I got my head in a bed, even if it wasn't with them. I cannot say enough about my experience here!

Hotel in a town with good access into central Boston. The staff were efficient, professional and friendly. The hotel is a good option in terms of price compared to more expensive central Boston hotels. The train station is a 10 minute walk away (750 metres) and it connects with some of the major central Boston subway stations. The building maintenance is average in the rooms and I had a specific problem with leakage in my room, which I was informed was due to exceptionally heavy rain during the previous day and that the staff quickly resolved by relocating me to a different room. I would stay at the hotel again, provided that it was a lower cost than a central Boston hotel.

Very clean - great breakfast - good service - Parking is free and much is available -- always staff is friendly and kind -- It is great clean place to stay - it is great that it is quick off the exit and we don't have to go directly into city,

Very nice experience and the staff was awesome! kind of difficult to navigate there but after the first pass we were all set. Cab ride from Logan as the delayed flight made us miss the shuttle and Lyft was not being responsive. Reimbursed!

Totally enjoyed stay, everyone was friendly ! the staff was helpful and friendly. things were clean and smelled clean. Food was great !Kudos to everyone working there! Great Job will tell everyone to go to that Best Western Adams Inn Quincy- Boston!!!!!!!!!!

The staff is friendly, helpful and knowledgeable. The food and service in the lounge was amazing - we had the fabulous Guinneuss Irish Stew in a bread bowl. Easy shuttle to the airport took the sting out of our early morning flight. This is a great way to start or end your trip.

Very nice staff in both the hotel and Pub, clean rooms and quiet location. No microwave available, but that was the only issue I had. The bed was comfortable and the sheets were clean. I'll stay again. I come to Boston about twice a year and for now, this will be my base

We have stayed at the Adams Inn several times previously; it is close to Boston, has an excellent and reliable airport shuttle service (to and from), we are able to leave the car there during our trips, and we have always had the good fortune of arriving when John was on duty. He has always treated us wonderfully and we appreciate him very much. He is always personable, professional and pleasant and we are glad to know him. And he is the main reason that we keep coming back and do not choose a park and fly hotel that is situated close to the airport. In short, he is an excellent representative of the hotel and I hope he is in some way recognized for his continuing excellence. And the convenience that the hotel offers for the price is hard to beat. Highly recommended.

Walking distance to the T for most people 1/2 mile maybe. Clean rooms. It looked like the hair dryer was dropped but it worked however I could not hang it back up. The front desk staff was great. But as a Best Western member they used to give you a goodie bag I thought. I could be wrong. The lounge staff was fun and food and drinks were excellent. A place that locals frequent as well. Good conversation.

This place was really Close To everything that we needed on vacation, the highway was not that far and downtown boston either, i will defenitely recommend this location to all of My friends and family that will be in boston

Unfortunately, I am not able to stay at this hotel again. It was very convenient as a resident of Martha's Vineyard to use the park and fly option; however, after our last stay, I can no longer give this hotel our business. When checking in for our stay, I was told to only NOT park in the very front row of spaces - anywhere else in the lot is fine. I found what I thought was a perfect spot facing the double wide front doors, hung my parking voucher and off we went for school vacation week. Only to return to find my car had been badly damaged - a truck must have backed up into my vehicle buckling the hood. The very helpful staff at the front desk informed me that unfortunately the incident was not reported and the hotel doesn't have surveillance cameras on the front of the building only the side by the dumpsters. Well, had I been given the option to park on the side of the building with cameras at least it would have been my choice to take such a risk parking right out front. After repeated calls to discuss this matter with the General Manager and only a voice message stating again that they don't have cameras - my only recourse is to leave a bad review. Patrons beware!!

We stay at this hotel whenever we will be out of town for a week or more. Parking at the airport can get pricey so this is a convenient alternative. The amenities are not really important as we only stay for one night, but the pub is great and the shuttle service very prompt!

We frequently stay at the Adams Inn the night before we fly out of Logan Airport. We live on Cape Cod so staying at Adams Inn the night before enables us to avoid getting up at 3 AM. Also, the Adams Inn has an attractive Park and Fly package so we can leave our car and take the shuttle to Logan. The price of the room and parking is about the same as parking at Logan.

The staff is inattentive and cannot multitask. Not very friendly or hospitable and cannot handle hotel at capacity. Not enough staffing at the prime times. According to the front desk, the Adams Pub is not associated with them so all complaints needs to go to Adams Pub. Hit or miss on friendliness of employees or getting good fast service. Bartenders are rude along with some of the food waitress.With a event held over 5 days and attendees staying here, they had the rudeness of closing the bar early. Other than the Adams Pub there is no other facilities eat on site.

We stayed at the best western because it was close to where we wanted to be and overall we were satisfied with it. Internet wasn't good and they didn't recognize my status as a member but otherwise we were happy

My 28 year old daughter stayed here for one night. The front desk clerk (older man) accused her of having someone in her room, (this was after 11pm)... entered the room alone, and searched it. Luckily I was on the phone with her at the time. She was terrified. Best Western did refund the stay, but we will NEVER stay there again. Prior to her check in, I also had problems with this same clerk, who was argumentative. Not a good experience!

We always stay here for the "Park and Stay" option and have always found it to be a great value and the staff friendly. The front desk has always been very accommodating. The rooms are clean and comfortable.

The location is great for access to Logan Airport, Marina Bay, or South Boston area. The rooms are a bit "tired" but clean. The price is reasonable and the on site restaurant and bar with outdoor seating are a plus. We would definitely stay here again when in the area.

I have family nearby and this is my choice of where to stay when I visit. The rooms on the river side are beautiful. The staff does all they can to make you visit comfortable. Rooms are not too hot. On site restaurant is basic but good.

Convenient location from Cape Cod for travelers leaving from Logan. The staff - everyone was so helpful and professional. The check in process was quick and easy. Rooms are clean and comfortable. The ability to leave your car onsite for a reasonable fee is wonderful. Free shuttle to and from the airport. Joe the weekend shuttle driver is a fantastic person. He went above and beyond for our short stay. The pub on site has good food too. We will be back!

The location was perfect for us as we were attending a birthday party at nearby Marina Bay. We took Uber and it was only $6 each way. The inn can be difficult to get to if you don't know what you're doing. When you approach it coming over the bridge, from the highway, you come off the exit but you can't turn into the hotel there. You have to go to the traffic light, take a sharp left turn and then get over to the right immediately to go back under the bridge to the entrance. If you stay left, you're going back over the bridge and will have to start over. The hotel is decent and if you have a river view, which I did, it was a very nice view. They also have a great pub on the premise. In the summer, they have a large deck overlooking the river and I'm sure it's a great time. The pub looks like it was updated not long ago and the staff there was very friendly and the service was outstanding. Drinks were fairly priced and the food was pretty good. The downside is that the carpeting, paint and rooms throughout the rest of the inn are aging and show it. In my room, the toilet kept running. I had to shut the door at night, which was fine, but the bathroom was cold in the morning. Quick tip, if you have a car remember to ask them for a parking tag to hang on your rear view mirror. I'm not sure what happens if you don't have it, but I wasn't offered one when I checked in. I only found out about it when my brother and his family checked in. They offer a free breakfast in the morning but I didn't partake in that. It looked good though with hot and cold offerings. The price of the room was very fair considering the location and the room was a good size. I would recommend this hotel if you're in the area.

housekeeping manager vanessa great employee rooms were lovely with great views the restaurant was a plus breakfast was great front desk agent brianna and joe super welcoming upon arrival will deff stay again.

Great staff, clean rooms, enjoyed the pub and prices were affordable!! Would love to come back in warmer weather right on the river. Didn't get to enjoy the free breakfast but have had before & a nice complimentary bonus.

This Best Western was clean and the staff have excellent service. It was a nice break walk to the Subway. The room was in excellent condition with a great view. We will go back and use it again. Travelers can count on a good experience.

We liked our stay here to see Boston for the first time. It was close to the train that made commutes anywhere downtown easy. Uber rides were affordable to all the historical sites as well. The hotel was clean and the staff friendly. The on site bar was nice and had very good food.

For travelers on the south shore its about the best for park and fly , they are great for dropping off and pick up at Logan , the pick up when you return might be a little longer as they only have one van , but still great ! Have used them about a dozen times !

Great place to stay before any trip. Shuttle service available plus long term parking. They also have a restaurant and full buffet breakfast that included. Convenience!Also thought the people at front dress were very accommodating.

We used the BW Adams Inn for a stopover and parking our vehicle for a 14 day cruise from Boston. Excellent accommodation, hot breakfast and great shuttle service to/from the Cruiseport. Would stay here again!!

The location was great for us, easy to park and a nice bar. The first time to find it was a little challenging, you have to make U-turn, there are signs, but they are small. We also found the showers to be short, we are tall people so we had to duck to rinse off our heads!

The Best Western Adams Inn has a stay, park and fly plan, when you fly out of Logan Airport. You can leave your car in their lot for up to two weeks. They offer a free shuttle ride to and from the airport. The rooms are comfortable and clean.

From start to finish Exceptional service,Exquisite Rooms ,Food portions were generous ,The shuttle to and from the airport was timely . Enjoy watching staff members who are happy all the time and seem like they love their jobs ...Best value in Beantown

I always plan my trips to park and fly at the Best Western. The pub is fun and the food is wonderful. The staff is always friendly and helpful. The vans are never late and always get you there on time.

Very happy with the Adams Inn. Comfortable rooms, excellent staff, Pub great for lunch or dinner very reasonable prices. Staff incredibly helpful. Breakfast very good, free parking, airport shuttle service. Convenient to the T to get to Boston Commons area and tourist attractions. Very good value. Couldn't have been better!!!

The staff was friendly and the breakfast was very good. The shuttle to the airport was efficient. Area is quiet and very scenic by the water. Parking for the stay was included in price of overnight stay for up to 2 weeks and very reasonable and ample.

on arrival the desk person was really personal. Felt like an old friend. Several times when we asked questions desk was great. Restaurant,bar was good. Large portions could have spit meals. Beer was pricey but after a long flight... Rooms seemed average, older but clean. Public transport was not close. Subway station is available but a long walk. It was raining so we didn't try to get downtown but if you are up to the walk go for it. been there before and it is impressive.

We stayed for two weeks and the staff were really helpful, they made our stay ! The rooms we had were lovely and clean and the bedding was changed every third day, and the towels on a daily basis. The staff on reception were knowledgeable and the minibus to and from the airport was a definately plus.

Exterior appearance is good. In addition, staff service and breakfast are excellent. But, once you enter this hotel you can see how bad is. Rooms smell bad. Carpet is dirty. Walls and door rooms are in bad condition. Even the thermostat broke apart when I tried to to change temperature room. the A/C was noisy.

The Adams Pub Is horrible don't waste your time if you want polite reasonable service They made me stand around for twenty minutes before letting me know to seat myself then promptly ignored me till I lost patience after another 20 minutes and left.

Very comfortable and clean. There is a good breakfast and an excellent service at the front desk. It was difficult to acceed the parking lot, but we made it. Close to a subway station, it is easy to access Boston. It take a 15 minutes walk.

We use Best Western out west a lot. But needed a reasonable and complete hotel before boarding a cruise in Boston. We booked Best Western Adams Inn. From the moment we landed at Boston in a MONSOON!!!! we were 10 mins from getting our luggage to a Lyft car to head to their hotel. There shuttle wasn't running at that time and they called a Lyft for us! 15 mins to the hotel! Then our room was ready (had a river view).....great bar....great food at the bar.....great beds and bedding.....great view! So it had it all at a reasonable Boston-price!!! Thanks for the wonderful service. Also, free shuttle (tipped driver) to the port in the morning!!!! Right on time!

I have stayed here before and would recommend it. Anytime I want to be closer to Boston without actually staying in Boston I stay here. It's safe, clean, the people are so nice, the pub is great. Rooms are clean and beds are comfy. You won't be disappointed.

It is the dirtiest hotel I have ever seen. Dirty in the room and in the common area, the fitted carpet in the lobby is not acceptable. Just breakfast is good enough. In my room airconditioning machine, even if it was working, looked something manufactured during first world war !!! Furthermore, it was very expensive.... I will never come back

I want to say the the room was good n there was no problem with it, yes I would tell me friend about this hotel n the location to the water also a nice view of the city the very nice big park I would keep coming back to this hotel when im in town

The hotel was very convenient to public transit and transportation. Very nice hotel, friendly staff, great pub. We ate at the pub on several occasions and the food was excellent each time. Small dining room so get there early.

We had an early flight out of Logan so we chose to take advantage of the extended parking and airport shuttle. We enjoyed our short stay and all the transportation worked out. On our return we enjoyed a dinner in the restaurant before driving back to our final destination.

Haven't even started my stay but it's already off to a bad start. Called for their shuttle at 936p and didn't get a coed up until 1034p. An hour wait is ridiculous, especially when Google maps says it only takes 18 minutes to get to airport from here.

This hotel is perfect! Getting to downtown Boston is quick and easy from this hotel. I highly recommend this hotel to anyone who wants a weekend getaway within a city that's close by with so many things to do!

The staff was wonderful. Even though they were sold out, the staff worked as a team and it was a seamless stay. The room was clean and the service was great. It was great to have the breakfast included in our stay.

Very nice modern hotel with old New England charm. Staff was very pleasant and very helpful. Room was very clean. WiFi was good. We had a room that overlooked the Neponset River. Also the Adams Pub (attached) was very good.

Stayed 3 nights for business in Cambridge. Airport shuttle was wonderful. It is an older hotel, but everything was clean. Breakfast is included and has a great variety. The Adam's Pub/restaurant had good food and very convenient after a long day of traveling. Would stay here again.

We unfortunately arrived at Logan airport the night of the first World Series game and in the middle of a severe thunderstorm. Unfortunately we would have to wait up to an hour for the shuttle so chose to call Uber instead. Other than that small snag, the hotel was warm, friendly, and quite helpful. The rooms are clean and breakfast is provided free. The refrigerator does turn on and off during the night but you get used to it. The shuttle did get us to our morning flight and the driver was great. We would stay here again.

I stayed here for 2 nights with my family (3 kids) and it was pleasant experience. The hotel and rooms are very clean quite, even though we were on the first floor near the lobby. The hotel staff was extremely professional and courteous, and were able to answer all our questions regarding nearby attractions, transportation, and good places to eat. The hotel is located in a beautiful spot right along the Neponset river and provided an amazing view from our room. We had a pleasant experience and would certainly stay here again when we come back.

I recently stayed at the Best Western Adams Inn Quincy-Boston and from the start it went extremely well. The Receptionist John was very helpful, knowledgeable and was on the Button. The Double Room was beautiful and I had a view of the River. The Bar staff were very welcoming and made me feel very much at home on Night one. The Bar Tender had Irish relations so this was a big help. The food was excellent value for money and was just right after a tuff day of Sport. My four night were extremely enjoyable and I will be back for Round 2.

Everything wend ell except the walls seemed thin and noise, ie tv and voices went through. The early morning fire alarm was not pleasant. Ice maker was down in the lobby. The shuttle system and driver was excellent.

I stayed here for three days while on a business trip. The Inn is quite comfortable, quiet and clean. It has a nice location of the Neponset River. There is a pub and restaurant which is quite good. There is fast internet and free transport to Logan Airport. This place is defiintely value for money. I would recommend it!

EXCELLENT: Receptionist John AWFUL: Receptionist Briana EXCELLENT: Room (apart from the heating/air coditioning) AWFUL: Breakfasts I can see how other reviewers could give a high rating for the breakfast offering at the Adams Inn. Certainly the areas indicated a good choice. However, on our first morning, the fill-up and clearing was ‘almost' non-existent! The female attendant spent 35 minutes (of the 45 we were there) talking to one couple in her native language (I think this was Spanish) and when they left and she followed them to now, clearly, give driving directions, returned to a second couple, back in the dining area (same language) just standing talking to them. During her non-communicating time I saw this attendant refill the empty fruit basket with 2 (two) bananas! That was it. A gentleman, possible the chef, brought out some hot refills from the kitchen area, long over-due. I asked this gentleman about ‘cakes and pastries' – the notice said that these were baked fresh daily, but there were none (NONE) in the trays, just a couple of bagels. I was told that although there was ninety minutes of breakfast time remaining there were no more available. I had not seen any! He said that he did not do the ordering. Frankly, I had had enough! This was not a cheap hotel - £135 per night booked 8 months ahead – I said that I would complain to the adjacent reception. What a waste of time that was. Briana just defended the breakfast attendant - I certainly felt that they covered for each other. I requested that she just came and looked at the situation buy she declined. I asked for management to be advised of my complaint, giving my room number, but I heard nothing from them. My wife & I were leaving early the next morning (before breakfast) and had been told, when checking-in, that we would be left a breakfast bag each – John even gave a description of what it would hold. When we came to leave there was no bag for us - just a basket of yoghurts to take one (NB. No spoons) I just said ‘thanks anyway' and walked away. I thought that the whole breakfast issue coupled with the receptionist response was a disgrace. Showing a complete disregard in the issue, the receptionist even wrote down her name for me to post on my TripAdvisor poor review! There was no concern at all. Checking-in was great. John was so helpful with local and city information and good ideas. We saw him a number of times during our stay and we always passed some friendly comment he even made a call to check on our next accommodation for us. Top marks. A true ambassador for Best Western. Our spacious, very clean, room was all we could have hoped for - except that the air conditioning unit paid no attention to the controls! We had full length windows overlooking the river (a supplement) with really good views. A king-size bed – very comfy – complemented the quality furniture. It was a bit ‘unusual' having to place the coffee-making tray on the floor, as no other suitable electric points could be found, but otherwise all was very good. So shame the breakfast issue and the ‘other' receptionist spoiled our opinion of this establishment. I guess that it all comes down to management – failing to get back to me about my complaint can only be seen as an example. Balancing the weight of the ‘excellents' against the overwhelming disappointment is difficult. I rate overall ‘poor' – action required.

I made a reservation at the very last minute at this hotel . To be honest, it was the only place that had an available room in the area and I was visiting family in Dorchester. This is an older hotel but it is very clean and comfortable. I found the staff to be very accommodating and courteous. John and Brianna at the desk were especially helpful. The staff works hard to maintain the property and they are all friendly and helpful. This is not a five star hotel with doorman, room service and premiere restaurant. But it is very comfortable and clean. Actually my room was serviced like a five star hotel and I witnessed the staff working extremely hard to service the rooms. I would suggest to book a room with the view of the river. Although there is no room service, you can take out from the Pub and Deck. I was there for Five nights and I think the place grew on me. There are only three floors with easy and open staircases which I liked as I don't particularly like elevators. It's kind of a secluded spot so if you are looking for a walking community this is not the spot for you. The breakfast is ok with a lot of choices. Pretty basic. Negatives are that there was only one machine to buy a beverage and it was empty all weekend. Also the vending machine with snacks did not work and neither did the printer. Overall it is pretty decent for the price.

Foyer to hotel is dirty, room smelled, rips in carpet, 2 hair balls on the comforter, door frame damaged. This hotel has not been renovated and is in disrepair. Desperately needs a complete overhaul. The star rating for this hotel is completely inaccurate.

Awesome hotel. Beautiful location.comfortable , nice accommodating and thoughtful staff.Also have a very good breakfast. The Adams pub is also an attractive part of this hotel. All in all 5 star for us. Shuttle to and from airport and leave your car in a secure location Covers all needs.

Not what we expected. The hotel could be a great place but certainly needed help when we visited. The reason we chose the Adams Inn was that of the shuttle service to Flynn Cruise Port. The shuttle to embarkation was fine but on disembarkation, we were told there was nobody to pick us up and had to hire a taxi back to the Adams Inn parking lot.

This hotel needs a bit of an update but does have a quaint charm. The shower did not have much water pressure and the bed was not verycomfortable. The breakfast didn't have much variety despite the fact that there's a restaurant on the premises. The hotel is located next to a busy interstate but I didn't hear any road noise. The back of the hotel has a patio area outside with a nice view of the river. There's not very many dining choices near this hotel but as I stated, there's a restaurant on the premises. The staff was friendly and helpful.

We were very impressed with the free port pickup and the quick and friendly check in. The hotel was very nicely decorated and was very clean. The customer service was excellent.The location was great

Hotel is close to the airport with plenty of parking. Nice view of the river with a path to walk on. Quite and clean room. The staff were friendly and available. Nice restaurant with good service and food.

The hotel looks nice and clean. The breakfast is standard, not fancy, however satisfactory. Look around and you'll see the waffle maker :) Walking distance (7-10 min of slow walk) to the Red T-line North Quincy station. Important: when you drive to the hotel and check Google maps, make sure you provide ZIP-code. There is another "same" address 3 miles away, but with the different ZIP-code (weird). I am attaching a screenshot that shows how to get to the hotel parking (it took me 2 iterations :), I crossed the bridge by mistakenly not taking the right lane).

close to every location in Boston. Waterfront, Freedom Trail, Rail Service, U.S.S. Constitution, little Italy.We had a river view from our room which was a bonus for us, as we could watch the rain and tidal change.

Started out great, then about 9:20 pm a mouse started running around our 3rd floor (2 Queen bed) room.After several tries to contact the front desk, I went down to the lobby. I told the girl on the desk about the problem. She apologized and moved us to a First Floor, with a SINGLE FULL size bed. My wife and I don't fit in a Full size bed together but that didn't really matter. There was a wedding reception going on and at 1:18 am, the fighting started. Nothing serious, just a lot of door slamming and Very profane Shouting up & down our hallway. At 4:00 am, our (lol) Wake-up call came. at this point, we were already dressed and looking forward to the shuttle ride to the airport. The driver was Great, very pleasant man.Our scheduled/contracted return to the hotel was a Horror Show to say the least. No Shuttle available, a LYFT ride was arranged. After having 4 attempts made to get us picked up so we could go back for our car, I was told by the Best Western person to "Take a Taxi and BW will reimburse you by CREDIT on your card".Ahhh, NO.... We paid for the shuttle for Both ways, BW needs to come here and bring us to our car.. Didn't happen.NEVER again will we give our money to this Poorly Run, uncaring hotel.

We just stayed here for at least our tenth park-stay-fly. People are friendly and the hotel is consistent and comfortable. Pub food is always good. Joe the shuttle driver is a great addition tithe staff! We will return.

Arrived Friday night and planned to stay till Sunday morning. They gave me a room where the door had a slight opening at the bottom. Stayed there the first night and no issues. Woke up and the breakfast was great. Then, I took that food back to my room where my partner and I left it by the TV. We left the hotel room in the morning and came back around 3 and then took a nap. It was about 6pm when partner noticed something moving by the TV. She quickly realized that it was a rat rummaging by the food that we had left there. She woke me up and then I saw it. We were both terrified and quickly got our stuff and left. We told the individuals at the front desk about our experience and we're very outraged. However, there seemed to be a "i'm not responsible" mentality in the way that they spoke, despite the very shocking and serious situation. We demanded a refund and to speak to the manager. Despite having clear video evidence and presenting it to them, they dismissed it in order to not be liable and told us that we wouldn't be able to speak to the manager because he was off-duty. They also said that they wouldn't be able to refund us for Friday night, but we would be refunded for Saturday. However, they certainly weren't proactive....I had to come back and call to get in contact with the manager to finally get my refund. This was actually the second incident i've had with a Best Western that involved rats. Never staying at another Best Western again!

We were only there for a night before our flight so the hotel served its purpose. It seems overpriced though. Our room was in need of updating. Closet did not smell very good. The pub on the water was nice but otherwise we were not impressed for $300. The "shuttle' to the airport is actually just a Lyft car that they call for you. My husband was concerned our car would not be secure leaving it there for 10 days while we traveled but it turned out just fine.

The check-in was OK. We arrived at 1 AM after a six hour drive, and had to wait for the guy to finish texting on his phone. He gave us a rear view mirror tag for our car, so that it "would not get towed" from the parking lot. The free breakfast was good, and the woman working it was super friendly. The hotel is about a 10-15 minute walk to the North Quincy stop on the Red Line, if you want to avoid driving into Boston. The upkeep of the hotel is not the greatest. The door from the stairway to the first floor slams very loudly, and I heard comments about that from two different guests. I would not want a room by that door! We were on the third floor, and the hallway always had clutter; vacuum cleaners, etc. but it was quiet, and the bed was comfortable.

The place is undergoing some touching up which is clearly needed. However, overall, I thought it was a decent place to stay for the location. Breakfast is average. The Adams Pub has really good food and the view of sunset from the deck overlooking the Neponset River is very nice. I'd stay again.

We arrived at Boston Logan Airport during a terrific rain storm, and had to wait 2.5 hours for the hotel shuttle to get there. We were in contact with the hotel a few times during our wait, and never once did she tell us that the hotel would pay for a taxi if our wait was too long. We learned that from the shuttle driver. Not a good first impression, but we were fairly pleased with the hotel itself. Older but with charm. Our room didn't have many outlets, but it was clean and the A/C worked well. We chose this hotel because of the airport and cruise port shuttles plus the prices were much better than in Boston.

The rooms were lacking in cleanliness and comfort. This appears to be an older hotel that has not been kept up. Rooms were like a tomb - cold and damp. While our stay was brief, for the price we paid, one would not be unfair to expected much better quality. We had just traveled all over Europe ( Germany, France and Italy) and for half the price we had hotels and an AirBNB) that would put this one to shame. One was in the old Spanish Center of Naples and our building had been built in the 1700s!

This location was perfect for a few day trip to Boston for my family. We preferred to park our car, and take the T into the city sites. We had a good rate, and parking was free. The room was clean, but the beds were just ok. The staff was friendly, especially the breakfast person. The river view was quite nice, and it was a short walk to the T stop. It was also very close to the Adams National HIstorical site, which was wonderful. The restaurant on site was good, and there were several restaurants in walking distance.

We are leaving our car on their Stay & Fly package. The shuttle in the early morning to the airport was perfect. Our room was a normal room altho I didn't like the AC going on/off all night. Wish there was another way. We experienced a midnight fire alarm (false alarm) & had to evacuate which we didn't appreciate but its really nothing the hotel could prevent. Hoping we dont experience the vandalism they had here a week ago.

Twice during my stay I spotted roaches. The first desk manager said he would make a note of it, but I don't know if anything was actually done. The second front desk manager at least had the business sense to offer me 15% off my last night's stay out of 7, and the manager said she would put the room out of service. That would have been nice the first time around. Sad, because the place has a terrific location right on the river, but they really need to deep clean and fumigate it more frequently. Oh, and the false fire alarm after midnight was no fun either, I'm glad it wasn't the middle of the winter.

The brochure suggested a fairly big room with two double beds; it was more like a small room with one very small double. When we entered, we noticed that certain toweling was missing. We asked for those.

Used the park & fly shuttle to airport offered at this location. While gone our vehicle was broken into. They didn't cover the window with plastic so everything got wet because it was left open & exposed for over a week. Not once did anyone apologize to us. I would expect the hotel to at least check on the vehicles left in their lot under the park & fly option but obviously they didn't since it was the police that found it broken into not the hotel. I would not recommend this location for anyone using the park & fly option because it's not secure and they obviously didn't care.

We've stayed at the Best Western Adams twice now. Good location, nice staff, good spacious clean rooms and good value. We'll return. The one trick is getting there. If you miss the turn on Hancock on go over the viaduct, you'll have to go back and do it again!

We stayed at this Best Western, as it allowed us to park our car for the week on our recent trip out of Logan. Our stay was short, but extremely comfortable and they were so accommodating to us. We have a service dog and my husband needed assistance on to the van. The van driver, Joe O'Donnell was fabulous! The hotel supplied us with water and FRESH coffee, even tho our departure was at 4:00 a.m. We were very pleased and would recommend this hotel to our friends!

Wow, what a wonderful hotel. It was beautiful in an amazing location and very homey. The room was gorgeous with great artwork a comfortable bed and beautiful view, staff was helpful and kind, and it has an amazing restaurant! 10 out of 10 would recommend

This place was awful (room was filthy and smelled like dirty feet). The entire hotel was dirty (must have caught them on a bad day). Never saw carpeting so bad. Only redeeming quality was the out door patio close to the water where we ate breakfast. They were kind enough to let us check out a day early.

Friendly and helpful staff, beautiful river side setting. Will definitely stay here again. Great breakfast and very nice onsite restaurant with tasty food and water views. Amazing sunsets. Front desk staff very friendly and clean rooms

Excellent service and nice updated rooms! Adams Pub was inviting and great atmosphere! We sat on the patio by the water and drinks and food were enjoyed by all! We found this place because it offers the park, sleep and fly package for a reasonable price. We were so pleasantly surprised at the “New Englandy” style and features. I have stayed at many Best Westerns but never have had one that proactively reaches out by text to welcome us before we arrive with valuable information and then sends another update text after we check in to make sure we're enjoying our stay. Very nice touch!

Hotel is very nice. Beds are very comfortable. Breakfast is done very nicely. Only complaint I have is that the staff in the outdoor restaurant does not pay attention to the weather. Cushions were WET

I really enjoyed staying at the Adams Inn Best Western,Excellent location,excellent staff,very friendly and helpfull,i will be staying at this location again ,i stayed during the this Star Won't go out Gala,this hotel was recommended by them,they are also good friends of mine.

Got a hotel room here after a reservation mix-up downtown. The night manager, Chris, was awesome--very accommodating and understanding. They only had junior suites available, but even then much cheaper than Boston proper--and right off the highway. Clean rooms, comfortable bed, solid breakfast in the morning, and what looked like a decent little pub with a beautiful deck right on the bay. Would definitely go here again!

We had only a short time to visit Boston and this worked. Free parking, river view, comfortable room, breakfast and dining on the premises. The T stop is a 10 minute walk, so once you park, you don't have to drive again. If you have time, walk the river trail to the harbor. We went to the JFK museum, one stop away, and then into Boston the next day. The value is superb when you compare hotel prices.The only minor issue was the TV remote. There is no guide button, so you have to just go up and down the channels. When was the last time anyone watched tv that way? But I would put up with that for all the benefits.

This hotel is close to the highway that goes into Boston, yet is very economical in comparison to Boston prices. The food and drink that is served in the lounge until 10:00 PM was very good, and the breakfast was more than adequate. Friendly staff.

The Best Western Adam Inn is a great value for travellers. You can leave your car for an extended period and they have complimentary shuttle service to both Logan Airport and the cruise terminal. We flew out of Logan to Berlin Germany and returned to the US on a transatlantic cruise. Using the BW Adam Inn made all of our travel transfers work smoothly.

Beautiful view of river. There was a wedding going on with booming music until midnight. I called the front desk, and they said the event had been scheduled for two months, I replied: "the tour I am leading has been booked for 6 months". Bed not comfortable. We were there for 3 nights. I might stay for the view, but not for 3 nights.

Stayed one night and left our car at hotel for 14 nights while on a cruise. We highly recommend this best western. The location, room, restaurant, breakfast and most of all the staff were wonderful. Included was a shuttle back and forth to the cruise pier. We highly recommend this best western's location for also traveling around the boston area.

My husband and I stayed her sat & sun & then tues when we visited this area for the first time. The entrance was being remodeled but it was no big deal. Courtney at the front desk was awesome! Very friendly! Our room was on the third floor both stays and the room was big. The room was clean and yeah the rooms and interior needs a little updating but it was clean. Since we were mainly there to sleep it was okay. The river isn't much to look at?? I could see where it could be a little difficult to get to but take the ramp on the right and stay to the left. Stay to the left follow the road under the bridge and you're right there! We did eat at the restaurant and was waited from a young lady from Ireland so with my husband being an American Irish 1st generation that had a lot to talk about. She was wonderful. Our only issue was with the water pressure in the shower. It was a little slow. Other than that we'd stay here again. Oh yeah they don't have a pool

This hotel has a nice gazebo on the water and a tent for weddings, etc. It could be nice but the grounds were dirty and poorly kept (I picked up a barrel of trash near the entrance of a wedding that I was going to attend). There was a broken dock in the water - eye sore! Paint was needed in many places but where they did paint, it was sloppy. Some of the front desk staff was very nice but some were rude and not helpful. Service in the restaurant was slow and the bar closes early every night. The room was comfy but in need of paint. Key cards for many rooms did not work. The wedding coordinator was nice and did a nice job with the event. But she indicated that the grounds would be cleaned and the dead flowers picked (which I also wound up doing). The block of rooms for the wedding cost more than their regular rates. There are too many nice places to stay to waste your money here!!

The hotel was horrible water coming out of the ceiling of the lobby. My bathroom was terrible mild dew all over we couldn't eat breakfast because the restaurant was floated with water all over. I went for my nephew graduation from law school and Boston was a pack no hotel available. Please don't stay in that hotel. Maria A Rojas

Pros: Nice views of the river. Good location. Decent breakfast. Helpful staff. Cons: Hotel was flooded during our entire stay. Soaked carpets, water coming from the ceiling in the lobby, restaurant, and hallways. I am surprised the hotel was legally allowed to accommodate people. One day they said breakfast was shut down due to flooding in the kitchen. The hotel smelled of mold. Water soaked ceiling panels falling down in hallways. Water dripping off exposed electrical lines. For 3 days nothing was done other then catch water with buckets and put up signs apologizing.

We stayed in this hotel the night before we boarded our cruise ship. The room was clean, the bed was comfortable, the staff was wonderful, and the food in the restaurant there was delicious! Highly recommended!

We reserved four rooms for one night. All were clean and the service was great. The breakfast was hot and plentiful. We were pleasantly surprised to see There was plenty of parking and the brand new 12 passenger shuttle was easy to and from the cruise port. They accommodated all 9 of us easily. We were able to catch a game at Fenway which is about 7 miles, about a 35-40 minute drive. Would definitely stay again.

We enjoyed our stay at this hotel. It is a well maintained older property run by a friendly and enthusiastic staff. The full breakfast buffet is well done with plenty of options for people with different dietary choices. We got good advice, information and help when we needed it. The Adams pub on the property offered a decent menu, good food and the bartender actually knew his stuff when making cocktails. The wait staff were friendly and very hardworking. We found ourselves commenting about how well they handled the workload in the small space for them to move around. We will come back here happily.

We flew in and were picked up by the Best Western shuttle. The driver was great, he told us several places to go in Boston. We checked in and the front desk staff was friendly. We were upgraded to a large room on the first floor with a view of the water. The room was large but very dated. When we first walked in the room there was a musty moldy smell at the doorway and bathroom sink in the hallway. You could also tell the carpet wasn't vacuumed by the shrapnel on it . After washing my hands at that sink I immediately noticed the carpet was soaked. We called the front desk and they came and sprayed the room with deodorizer. One of the staff looked at the wet carpet but did not vacuum it with a shop vac. After the deodorizer wore off you the smell was back. Laying in bed you could hear a door slam all night, it is the door down the hall in front of the stairway. There was no door closer on the door to dampen the sound. Breakfast was included

We stayed overnight on Memorial Day. Some construction going on. The hotel is clean and nice old style. We arrived around 4:00 p.m. and took a walk around. There is a walking path right from the hotel. Hotel is located on the water. We ate supper in the restaurant , good food. Staff was good, friendly .Breakfast was ok. We would definitely stay here again.

This hotel is conveniently located just 10 miles from Faneuil Hall in Boston and only 11 from D street where my two friends and I went out for a night on the town. The hotel itself is beautiful and the staff are friendly and helpful. Our room however, wasn't quite what we had expected. The door to our room didn't shut all way behind us when we opened/closed it so we had to pull it shut to make sure it was securely locked. There was an additional lock on the door handle inside but there appeared to be an extra dead bolt that had been ripped or knocked off from the wall. The room was clean and comfortable and the beds were comfy and the sheets smelled fresh. They have a great restaurant on the property called The Adams Cafe. They have a bar, indoor and outdoor seating. We sat outside on the deck that overlooks the river. They have couches and chairs to lounge on out there too. The food was very good. I got the "World Famous" steak tips with a baked potato and green beans. The steak tips were very flavorful and juicy but could've been more tender in my opinion. The green beans and potato were good also. We went to visit The Lawn on D on D Street in Boston and it was a blast!! Definitely look it up if you're visiting the Boston area and are looking for cool places to go.

Once we got to the hotel everything was great. However,This hotel is IMPOSSIBLE to get to by GPS. We tried 2 GPS services and the front desk. We could see it, but we could not get to it. Finally we lucked into getting to it after 5 tries and 45 minutes. We finally discovered the best way to find it on GPS: enter the address 2 Hancock and go under the bridge.

On May 16 I checked into the Best Western Adams Inn 29 Hancock St., Quincy, MA arriving for my sons law school graduation. My reservation was for 5 nights May 16 through May 21st. Unbeknownst to myself roof construction would be going on through my entire stay. And that's not even the problem the problem was that the roof was leaking because tarps were not properly adhered to the roof while it was under construction therefore causing flooding within the hotel. I didn't eat there because I knew that the water came into the kitchen and they were still serving the food. I tried to contact the manager but was informed that he was on vacation until 23 May. I called corporate office got nowhere said I had to deal with the manager so I contacted the Better Business Bureau and health department Who therefore shut all their food service down. Due to the conditions of the hotel.

Recently stayed here and absolutely loved it! Efficient check in and check out, room was impeccable and the views were killer! Staff is great and the pub food was nice. Highly suggest water view rooms and especially 335!

Great experience. The best hotel staff...ever! They made our trip most enjoyable. Great location, near The Adams National Historic Park. 10 minute walk to the T for easy travel into Boston. Ask for a river view room.

BW Adams Inn never disappoints. A place to park my car for an extended visit and an on-time early morning shuttle to Logan gets me where I need to be. Though their comp breakfast doesn't begin until way after I'm already checked in at the airport there is still fruit and coffee available to get me on my way. The rooms are nicely appointed, clean and fresh.

Stayed on a Park/Sleep/Fly package at the BW Adams Inn. Rates were quite reasonable and our room was comfortable and clean. Only upgrade I'd make is to change the carpeting throughout the hotel which had seen better days. Dined at the Adams Pub and found it also reasonable with good food. The shuttle worked out great both going and coming back from the airport. Staff was friendly throughout. We'd stay again!

Staying here offers a lot for the price. They over a park and ride to the airport that is so convenient. For little to nothing, I am able to keep my car safely there. The pub offers great food selections and the buffet breakfast is the morning is very convenient and tasty too.

I have used the Adams Inn over the years and the upgrades to the rooms are very nice and comfortable. The only issue I have is when you want to be picked up at the airport the shuttle took over 40 minutes to arrive.

If you are flying out of the Logan this is the place to stay - Plenty of Parking - On time Shuttle to Logan - On site Restaurant - And a Friendly Staff - This property is a great value for the money. I highly recommend checking it out on your next trip to or from Boston

I grew up in Squantum, Mass. and graduated from North Quincy High School many years ago. Presently I live in Louisiana. When I return to Massachusetts I enjoy staying at the Best Western Adams Inn Quincy-Boston. It is like home to me. I check out the old haunts that I remember, see old friends, attend high school reunions and relive my past. Across the river paralleling the property there used to be the Neponset Drive-In Theater. Memories! Now the area is a scenic riverside park. The staff at the Adams Inn has always been most friendly and hospitable. The rooms are well appointed and comfortable. And the location is excellent for getting around and sightseeing. It is my pleasure to stay there.

We've stayed here before and things were better then. The breakfast, and the woman working it, this time were very good, but the check-in experience and response toward reported problems left much to be desired. The room was VERY warm at all times. We reported the HVAC issue after the first night, but it was never corrected. We will probably give strong consideration to other accommodations the next time we are in the area.

Stayed here because I was flying out early in the morning and they have a park and fly deal. Boston is so expensive so this was a great deal. Staff was so helpful and shuttle to the airport was amazingly fast for Boston. Place could use an update.

From the check in staff to the food and service in the restaurant to check out my stay was flawless at this riverfront gem. For sure coming back this summer. The new sign made it very easy to find. Thanks best western.

Pre-arranged our stay at Best Western- Quincy, MA. Flew from PDX to Logan, called the hotel who sent a shuttle to pick us up at the airport. The driver provided a running description of the Boston area as we drove trough different sections of Boston. (Our first time in the area). Hotel provided detailed information on the the historical sights and strongly recommended a bus tour of Boston to see all the sights. Hotel staff also provided information on how to use the light rail system. The room was clean, staff friendly, the lounge was restful with food typical for Boston. The hotel is on a river with a good view of the river and the skyline of Boston approximately 5 miles north. The only drawback is the lack of restaurants near the hotel if you do not have transportation.

The Best Western Adams Inn Quincy treats you with great hospitality!! It has a fantastic location for the T, and the staff shows the most wonderful hospitality at all times. Highly recommend!! Ask anyone, anytime, any question or for help and they are always helpful!

This is a great park and fly value. You can stay either before or after your trip. The staff is very friendly and the restaurant is very pleasant. The van to and from the airport is convenient and gets you to the terminal on time.

great place to stay if you are planning to park a car for a week or even longer. Great price for a room and long-term parking. Stayed on the return as we got `late'. Room was ok, bed was great, and hotel staff was very helpful.

So the hotel could best be described as “lived in”, it feels like it needs a little love. The staff are generally helpful and the pub is excellent with some knockout dishes on the menu. BUT, the unwelcome visit of a mouse in my room makes me feel less than charitable towards the establishment. Staff in this instance weren't helpful and the discount of 15% for one night wasn't satisfactory. I won't be booking this hotel for myself or any of my staff in the future.

The hotel is nothing special, but the staff is super nice! The park and fly rates are the best around. For 9 days parking and 1 night in the hotel with a free back and forth shuttle to Logan, it was $220. Logan alone costs $36 a day to park and most hotels around there are about $200 without parking included. Shuttle was new, clean and safe.

The room was super small, some of the power outlets didn't work, and there was a hole in our carpet. The breakfast was about the same as any Best Western and the staff was courteous. Overall not worth the price.

I had stayed here before and gave it 3 stars but this time my visit was great. Everything seemed so much cleaner and access to the hotel was easier find due to the new signs. I would defiantly stay here again.

We had to vacate our house due to lack of power. The Nor'easter damaged the South Shore. A room was available. The place is no more than a 3 Star. Front desk and bar staff were friendly. Food was satisfactory. We had to change our room. The original room reeked of cigarette smell. They moved us in five minutes. The place was clean and no frills. Updates needed.

We stayed in the "old wing" (actually a separate building) and found this to be a really excellent motel. Our second floor room overlooked the Neponset River with a park beyond. Clean, functional, decent temp control. Hot breakfast included. Relatively sound proof, though corridor noise can be a problem...

Hotel is 20min from BOSTON Ma, depending on traffic. Hotel is clean and convenient has a small pub which has good food. Close to historic sites. competitive priced. Has a park and stay available if flying out of Logan Airport. Good place to stay if you don't want to pay Boston hotel prices. Has a Gazebo near the water and nice view. Parking is included in price of room as well as a hot breakfast.

Very affordable and beautiful views. Great central location and parking is included which is nice for the area. The staff were all friendly and professional; rooms are slightly dated, but clean. Beds are super comfortable.

Excellent location. Friendly stay. Great morning walk. Great for geocaching. Ask for more pillows. Very clean. Really secure felt safe. Quincy has great lhistory. Love this place. Meet people from Ireland had a great talk over breakfast.

Our winter vacation had an early morning departure and a late evening return, so we chose to stay overnight at both ends of the trip: The Adams Inn was a good choice for us. We drove to Qunicy (the driving directions on the website were helpful) and used their Park and Fly option to leave our car while we were away. This was considerably less expensive than parking at either the airport or the bus station. We were greeted warmly and checked in efficiently, and had a fine room overlooking the river. The price was highly competitive. All of the staff we dealt with were gracious and helpful. The Adams Inn has a unique restaurant--The Adams Pub. This is less like a "hotel restaurant" and more like a neighborhood pub (think "Cheers") that just happens to be off of a hotel lobby. The food was quite good, both the pizza and the dinner entrees (we ate there both going and returning) and both the service and the prices were excellent. Breakfast is served in the "Adams Cafe," buffet-style. We missed it the day of our departure as the flight was too early (breakfast starts at 6:30) but had it when we were headed home. Although there was a good variety of choices, and it was complimentary, I can't rate it above just OK.

Enjoyed my experience at this BW. The onsite restaurant was quant and nice. Close enough for site seeing excursions. Only complaint is that I got a 2am call to turn the TV down after we had been sleeping since 10pm (no TV on) and my only advice to the front desk would be to investigate where the sound is coming from before waking people up! Couldn't hear a TV from my room which was on the end of the hall...so that would have been easy to tell there was no TV on in this room! Otherwise no complaints. Had a room with a great view of the water and the ceiling was exposed wood which I loved!

After reading the reviews good and bad I figured I would try this hotel out I wish I have stayed elsewhere. The check in process was terrible they couldn't find my reservation or had my room type correct and she was very rude a not helpful. There were people who looked sketchy in the lobby, which made me question if I was in the right hotel or motel smh. My room had a musty smell and looked out dated, also the heat didn't work. After speaking with the manager Steve in the morning which was not helpful at all and smelled like liquor told me he was a bar manager and that another manager named Kevin would get back to me and never did I left a many messages. Overall DON'T waste your time

We have stayed here quite a few times in the past with good results. This time not so good. We had a room opposite the elevator. Having an early morning flight we had to rise at 3am so we went to bed early. About 11pm after the bar closed a noisy group of people talked loudly for about 10 minutes right in front of our room. One of those couples entered the room next to us and turned on their tv and left it on and loud. I gave them the benefit of doubt until 1:30 am when I finally called the front desk who handled the situation. We only got about a half hour sleep not the fault of the hotel just very inconsiderate people. We will stay here again but not near the elevator.

We stayed here on Christmas Eve (and Christmas Day after our flight was cancelled). The staff was super-friendly and went out of their way to take good care of us. I don't remember all the names, but Johanna at the Front Desk was excellent, and the lady at the bar was great too. The room was comfy and VERY clean, which is a big deal for us. Shuttle to the airport and a yummy free breakfast. We'll stay there again.

it offers a nice service of stay and park . Mattress are comfortable. Breakfast is good quality. printer in business center must be improved , PC also. Staff very professional. We would com back again.

We chose this hotel for the stay and park option. Service was excellent, parts of hotel are a bit worn and could use a face lift but rooms were clean and restaurant was pretty good. Shuttle driver to airport (same on both to and from) was helpful and friendly.

We've stayed here many times and the staff go out of their way to make you comfortable and assist with any of your needs. Although a bit dated the hotel has clean comfortable rooms, a great breakfast and is convenient to the Boston area. There is an onsite pub/restaurant that serves great food. All in all for the price and location a nice little convenient hotel with all the amenities needed during your stay. Shuttle service to/from airport is an added bonus. Great friendly staff each and every time we have stayed here.

I chose this hotel because I could walk to a business meeting in North Quincy, and there was a shuttle service from Logan. I arrived late due to flight problems, and was pleased to find an excellent restaurant right at the Inn. The food was excellent, and in May I could sit on the patio and watch the sunset at the end of the day. The inn is right on the River Walk, and also not far from the historic attractions in Quincy. I walked to them on my day off.

Excellent stay. I was flying out of Logan Airport the following morning. The shuttle service drops you off right at your airline. Very courteous and safe driver. I was able to leave my car in the hotel parking lot for 10 days. On my return flight I just need to call the hotel for a ride back to my car.

Hotel Review of my recent stay @ the Adams Inn. WE had a great time even thought the weather was real bad snow storm. But we had a great stay. Would recommend to all my friends and family. Thank you your kind help.

This hotel is perfectly situated for hopping on the highway into Boston or doing things in Quincy. The hotel staff is extremely friendly and helpful. The rooms are good sized and well appointed. Continental Breakfast is included with the room and the selection is very good. I would definitely stay here again.

Attended a small luncheon event, no effort put in to the food. Some of the worst food I have ever had. To top it all off, I went to the ladies room only to walk in on a drug deal. Notified the from desk and the attendant didn't seem to be surprised. Upon leaving the individual from the ladies room was hanging around out front smoking an illegal substance .

A very good economical hotel.Close to T plus a shuttle van. We've stayed here for 6 Boston Marathons so it was the natural choice for a pleasure visit. Breakfast is excellent with a good variety. The new owners have really improved the appearance of the place!

This hotel is very convenient to use although tricky to find. This was our 3rd time staying at the Adams Inn. The pub is handy, but food is only average. However, there are restaurants nearby you can use. We did have a long wait for the shuttle to pick us up after our return flight but that was due to one lane being closed and heavy traffic.

clean comfortable room with water view excellent free hot breakfast all staff very polite and friendly Have stayed here before and will stay again! Wi-fi worked well and had HBO Convenient to Boston without a Boston price

We checked in for a night pre-cruise. Airport shuttle was there quickly to get us loaded and on our way. Driver was very personable and when one of the members of our party needed to get medication from a pharmacy they took here there to get it. Hotel was clean and neat and breakfast was decent. In the morning though, we found out that both shuttle vans had broke down and they would not be able to take us to the cruise port. They did hail a cab for us and off we went. We would definitely stay again

Dirty. Fire alarm issues. It's kind of musty there. The pillows were almost too soft. The room never smelled fresh or clean. It was muggy hard to control temp. It really needs major upgrades. The showers are small.

We have stayed here three times and have always found the motel clean and comfortable. The staff has been excellent - always helpful and friendly. We have enjoyed the convenience of the park and fly program and the van service to Logan. I recommend the motel to all my friends and family who are flying out of Logan.

We've stayed here many times over twenty-five years, with fine shuttle to Logan for us or our Western daughter. It's useful to have been here before, because of the difficulty with off-ramp etc. Great view from the W-facing rooms, over estuary water, this evening an unusually clear sky, and tangerine-coral sunset. Spectacular chicken Alfredo, best we've had (and our daughter has lived in Milano for 24 years).

We had an excellent stay at this Best Western. Airport shuttle pickup was easy, driver was a delight. Upon check in we got upgraded and room was amazing: we scored the bridal suite! No need to leave the premises for food, the restaurant in the hotel had delicious food. Amazing stay!

Loud screaming noise in hallway all night long. Hotel charged us a 150.00 fee get this: I was told maid smelt smoke in our room. (We did not smoke in room) emailed manager and asked for refund. Never herd back from hotel again. They should of charged the 150 fee to the disrupted drunk guest who kept the rest of the hotel guests up all night. And did I forget to mention, very limited parking. We travel a lot and stay at many hotels. Best Western Inn was a disappointment. We will not be returning!!!

Spent night in Hotel. Staff helpful. Hotel was a bit hard to find due to traffic coming from opposite direction and road went under overpass and a backward “U - turn”. Hotel sits right on waterway. Nice. Shuttle to Logan Airport took over half hour - be sure to take that into consideration when planning trip to airport. Glad I did not have to drive.

The staff was friendly and offered great suggestions related to restaurants to visit and sites to see. It is conveniently close to public transportation (North Quincey T station) and Lyft/Uber prices into the city from this hotel weren't very high.

BW Adams Inn is our go-to whenever we fly out of Logan. The rooms are comfortable and clean. The rates are reasonable. The staff is knowledgeable and helpful. The restaurant is good and convenient. The shuttle to the airport is timely and efficient.

We chose to stay at this hotel because we did not want to drive in Boston. This hotel offered the convenience of being a short walk to the North Quincy T station (subway) plus had a pub with good food (Adams Pub). Some say that the hotel is pricey but not when you compare it to the hotels in Boston. The hotel is older and looks a bit tired but it was clean and comfortable and quiet. We also liked the fact that it offers free parking (you won't find that in Boston). The staff were all friendly and helpful. I was unsure whether to walk or drive to the T station (half a mile) but the young lady at reception assured us it was safe and that she makes the trip every day. We were glad we took her advice and walked and left our car safe and sound in their lot. Just a heads up: The hotel is a bit of a challenge to get to. When you get off on Hancock Street you must make a U-turn to get to the hotel entrance. A word to the wise.. after you make the U-turn get into the far right lane or you will end up back tracking. Only took us 3 attempts.

The stay, room location and distance to the city we were all great! We liked that it didn't take too long to get to other places near Boston, Salem or the nearby beaches. The gazebo was a nice touch and we used the the first night to watch the sun set & we walked out after breakfast to get peace and quiet. It was an overall much needed relaxing stay.

Needed a place for one night during a move. Very clean, friendly helpful staff. Plenty of parking. Would definitely recommend this hotel. Great location for access to Boston or So Shore. The Cafe/Resturant was very good and a great selection.

The hotel was very clean. The restaurant food was delicious. The only ding I would have, is don't trust their wake up call system. My request was not honored. The hotel staff was also very nice. I am done with my comments, however the page wants me to make it 200 words long.

The room was the size of a closet. It smelled musky, with a heavy dose of citrus-scented air freshener. The thermostat on the wall didn't work properly. The bed was small and old (had this metallic sound to it every time I tossed). My biggest no-no was a large toe nail that was on the narrow wooden edge of the sink (not mine). I kept it where it was... for 3 days, I was hoping to see it gone when I came back to the room every night. No such luck, it was still there until the end. The breakfast was ok. Parking seems to be an issue if you come back later (had to park all the way in the back, not the end of the world in this fine weather, but that must suck in the winter when it's freezing). The staff was nice and polite. Everything just feels old, it's a bit depressing. And that toe nail...

I found this to be an average quality hotel. The staff was friendly and professional. It is obvious that the hotel has had some fairly recent updating however, at the same time it is easy to tell that this is an older property. I was disappointed that I couldn't charge meals from the restaurant/lounge to my room. I felt that the price of this hotel was a bit high for an average quality hotel.

We stayed for a Park-Sleep-Fly to go do some cleanup at our place in Florida post-Irma. When we arrived at the hotel (the directions on their site or your reservation are spot-on, by the way) we were greeted warmly by the front desk person, who made sure we had everything we needed, including a safe spot to park our car until we returned. We were also glad they offered a good breakfast the next day. Nothing fancy, but it got the job done. The shuttle fought through the wicked busy morning traffic to get us to the airport with plenty of time to spare. We would definitely stay there again.

This is a convenient hotel to surrounding Quincy and Boston area. A little challenging finding the access to hotel parking lot, but very close to Rte 93 south of Boston. Comfortable accommodations, on-site restaurant - small but good food, nice breakfast, friendly staff.

We have stayed here I think 3 times, never really had any issues, it is convenient to Logan Airport, rooms are nice and clean, the restaurant is pretty good and the shuttle service is very good. Very disappointed however this last October 8th. When we returned to Logan and called for our shuttle back to the Hotel and was told it would be at least an hour before they could get there. We could not wait that long so we took a cab, $45.00 later (including tip ) we arrived back at the Hotel. I talked to the person at the desk about it and got no satisfaction, I was told it was a luxury and not guarenteed. I was told a manager would be in touch with me but as of now I haven't heard a thing.

My brother and I stayed at Best Western Adams Inn -- Quincy, Mass. Johanna checked us in and gave us a room with a view of the River Walk. She also arranged for their driver, Artan, to take us to Cheers. After a good night sleep, we had the complementary continental breakfast. This entire staff knows how to treat your guests. We'll be back to Best Western Adams Inn.

Great hotel with nice staff. Nice little pub on site. I was totally blown away at the food. Way better than expected for a Best Western. This is the best Best Western I have ever stayed at and I will return.

The hotel was great the staff were excellent. They were very friendly and helpful. The location was excellent as we had business south of the city and in the city. It is located right on the river and has a great deck.

The hotel itself was nice... however., people stay here for the convenience of airport transportation. We had to wait 1 hour and 20 minutes for a pick up from the airport.. called them 3 times. Was told the delay was due to traffic. Absolutely ridiculous. This was our 2nd bad experience with this hotel.. the 1st time we waited about 1/2 hour and then the hotel called to say that their driver went home sick & that it would be about an hour before another driver could get to the airport to pick us up. We ended up taking a taxi back to the hotel so we could get our car. We will never use them again..

We arrived earlier than check in time and were informed that the elevator to our room was broken and in the process of being fixed. Joanna at the front desk offered to have the staff carry our bags upstairs for us but I felt that was too much as we had several bags. She was able to get us a room on the other side of the hotel where the elevator was working. We had this amazing room with floor-to-ceiling windows overlooking the river. The room was clean and very nice. Every staff member we encountered gave us a smile and said hello. Other hotels we encountered on our 8 day New England vacation were not as friendly. This is the place to stay for location to the train station to take you to Boston. The hotel also has a beautiful patio overlooking the river Neponset. The Full breakfast was top notch and delicious. The make your own waffles was our favorite. There was always a staff member around to help. When we return for our second trip this will be the place where we will stay.

It was OK but nothing to write home about. The lobby carpet need to be replaced the existing is threadbare. Had to get new keys as for some reason those we had stopped working. Cups replaced some days but not others, bed turned down some days but not others, no consistancy. Just a lack of training as to what should be done to maintain standards.

Even though the price was better than most closer hotels to Boston center, it still wasn't a bargain. It would be a 10 minute walk to the train. We found the walls to be thin and could hear every word of the couple next door. The food in the pub was good, and staff helpful. We probably would choose to stay closer to town next time.

The hotel is a 15 minute walk to the subway station and from there you can go anywhere in the city you want.The restaurant and bar are great. The hotel provides a shuttle service to and from the airport.

Agent arranged cruise and air transportation. I made the hotel reservations. This hotel, Adams Inn, in Quincy, MA was fantastic. Staff was extremely knowledgeable and helpful in reservations and touring Boston (never been before). Room had a view of river, clean and comfortable. Full breakfast with on site restaurant.

Had a double bed for 2 adults in a 8x10 hotel room. The bed had no support and was very uncomfortable. We tried to get another room but was given an equally small room down the hall. Remember to read small print. There was no remote for the TV and when requested from the front desk we were told one would be delivered by Maintenance. That never happened.

Most caring staff of all times. I would like to point out that I stayed there during my birthday, and they even got me presents. I spent 4 nights there, and actually felt it was a home abroad. GRAZIE! Ilaria from Italia

I attended a meeting at the BW Adams Inn Quincy-Boston and was satisfied in all regards. The room was clean and comfortable. The food service for the meetings was very good, and the meeting rooms were exceptional.

Little outdated and pricey for its location The bar downstairs can be noisy and not very relaxing to eat inside.There is a nice little walk along the water on the grounds but again could do with some TLC

The hotel staff are friendly but not at all caring about issues, the breakfast buffet is decent when it is open and fully stocked but do not expect that to happen at 630 when they say it opens. They host parties both inside and outside at the gazebo so be prepared for late night music and crowd sounds.

Great helpful staff. Enjoyed a lunch on the Terrace overlooking the river. Because I left the booking of accommodation to the last minute on our trip to Boston I found the choices were very limited and or very expensive. My big mistake. We were en route in the states driving so I plumped for this Best Western. Driving access slightly difficult. Careful when you drive from the city side. One needs to drive under the bridge via a uturn to get to the hotel. I made the mistake of opting for a small double room. I thought USA small was UK normal. Wrong it was a 4ft Uk double, very small. The room and bathroom were small. My fault for choosing that option. The air con when on was quite noisy. The bathroom fan is loud and goes on with the light. So if you need to go in the night it risks waking your partner. Pillows were lumpy. I am sure they might have changed the room had I asked. My fault again. So all I can say is avoid a small double. The hotel is very busy so i guess it works. The breakfast is fine. They have a large car park. The wifi is very good. It may make me reflect on Best Western in the future.

We always stay at this hotel when traveling from Boston. It is clean, convenient, has great food and bar/lounge - particularly outside in the warmer weather. Transportation to and from the airport is always reliable.

This is very handy and high quality park and fly for a reasonable price. Very nice restaurant and bar in this hotel. Less than 15 minutes to Logan. On the water with great view. Staff are very pleasant and accomodationg to needs.

Hotels in downtown Boston can be quite pricey. This one is located just outside of the city center in Quincy. We've stayed there 3 times so far for an event every January at MIT. We just take the subway (orange line of the T) from the North Quincy stop a few blocks from the hotel to the MIT/Kendall stop, about a 20 minute ride. Very nice hotel breakfast and plenty of parking.

Was in town for a wedding. Overall stay was OK. The hotel is a little dated, they are remodeling though. Main complaint that I have was that our key cards continually did not work, I had to keep going to the front desk to get them rebooted. Continental breakfast was decent coffee was quite tasty. The restaurant was excellent ,wait staff was also excellent. The outside deck and fire pit was a nice Area to hang out at.

Hoten and restaurant mgr made up for the rude kitchen help. went so far out of the way to make it right. very impressed by the staff. the airport shuttle driver even stopped at pharmacy for us as we needed a few things

This hotel is beautiful top to bottom,the employees are excellent,Joanna the receptionist super professional know her job,the housekeeping always on point. I will visit this hotel and recommend to my friends.

The rooms are small and a bit outdated. However, the price is right, the complimentary breakfast is very good, the pub had surprisingly good food and drink and the free iced tea is delicious. A special shout out to Sean, a great employee at the front desk. He is the man at this hotel.

I was first skeptic about this property but it turned out to be a great experinince after all. Staff were friendly and attentive to my concerns Mike at the front desk fixed wifi when it went down. My opinion nobody is perfect and we're all humans for a budget property this was pretty good. I've traveled a lot seen worse places and management has changed so give them a try if your on a budget and visting Boston.

This was the only hotel we could find late afternoon that wasn't in the heart of the city. the only rooms they had left was a suite. Paid over 200.00 a night. The manager that we checked in with told us they would have a regular room available the next night that would be less expensive, however the next day the new manager told us they didn't. We had a ballgame to go to that day so it wasn't like we could just go to another hotel, check-in and have time to get to the game. When we got back from the game there was a wedding going on right below the suite area. Music played until 11:00. On the plus side the breakfast was quite good, lots of seating and plenty of hot/cold choices. There shuttle services was convenient .Even though we didn't eat at their restaurant it had a nice big patio area with a decent view.

The hotel was nice; the people were great; If they had a breakfast buffet we didn't know about it. When we checked out, we saw an area being cleaned up that could have had breakfast. My only comment for room for improvement would be to repave the parking lot.

The hotel was nice. Since it was in Boston it was the most expensive of our .two week vacation stays. It had a nice restaurant attached that served seafood. We are late risers so the breakfast area had run out of food. They staff knew this would happened and told us to arrive earlier. The hotel is located close to a "T" station. We were able to leave our vehicle at the hotel and ride the train into Boston. The hotel is located on the water, so the view was good.

Stayed at this hotel for two nights. I read all the prior reviews, took a gamble and booked anyway. So glad we did! The staff at this hotel couldn't have been nicer! Each time we walked in we were greeted with "welcome back" "how was your day". It's definetly an older hotel. Could use some fixing up, but very clean and neat. Our room was great. Breakfast was typical hotel breakfast. We sat on the patio each morning and enjoyed the water view. We enjoyed the nature walk right out the front door. 15 minute walk to the "t". Loved the ice water and iced tea waiting for us each time we returned! The biggest down fall is the problem with the key cards. Had to go down several times to have them fix key cards so we could get in our room. Otherwise, check it out for for yourself

The Restaurant service @ Adams Pub was amazing! The room was good, but we were placed next to Gazebo on a night that entertained a big party & it was difficult to sleep w/ early flights the next morning. Other than that it was a great stay. The park & fly option was well worth our $$.

Best experience at a hotel I've ever had. The people at the front desk were extremely friendly and helpful. Breakfast was great, room was clean, price was right, exactly what we needed for the trip we were making.

Very average hotel with a very average restaurant. The staff were very nice and attentive. However, the housekeeping staff started cleaning rooms around 7:30-8:00 and they were LOUD! Could hear them many doors down the hallway from my room. I just thought for what I paid for the room, it was not really worth it. The food in the restaurant is good but not great. Bartenders are more interested in talking with each other and their regulars than serving guests. The breakfast was standard hotel fare. I think I will try to find something else next time I'm in town. Just not a great deal.

1. Steve lied through his teeth about the airport shuttle we waited 1.5 hours in the sweltering heat for. Told us we probably missed it because it's an all white van with a small Best Western sign on the driver's side door only - LIE!!! 2. He suggested we catch a taxi because the shuttle would take too long to return (found out later that he was overheard telling the shuttle driver not to go back to the airport - for no given reason) 3. When asked if we would get compensated for the $40 taxi fare he once again plastered on his fake smile and said "no you certainly will not, but enjoy your stay and have a grrreat day" FAKE 4. Later that evening we saw both heavily branded shuttles in the parking bay outside the hotel so we decided to ask Steve why he was not honest about the situation earlier that day. He proceeded to become very nasty, irate, and agitated (which usually happens when someone is caught in a bold faced lie!) 5. Steve Sechy called the police on my 65 year old family member and had him kicked out of the hotel because he was asked to explain himself. Because he was asked why he lied about the shuttle bus!! Weird little man he is!! And he also claimed no refund would be made given even though no one had even touched a pillow yet! 6. My family booked 40 rooms for 3-4 nights stay. Yes, 40!!! Steve Sechy did not care one iota. He lied about the shuttle numerous times, lied about the internet which refused to work when he was there - it miraculously came online every time his shift ended and went back off the moment he stepped behind the front desk when his next shift started....mmmmm, interesting huh? 7. Steve Sechy constantly told us "the IT guy is rebooting the system right now!!" he repeated this phrase (with the added smile and buoyant singsong fake voice) for 8 hours at a time. Just lying through his teeth like we are not an IT savvy nation! Horrible horrible fake man! His smile and apparent bubbly personality are the most fake, phony and contrived I have ever witnessed in the hospitality industry. Also - is he possibly on some form of uppers?? Cause when he crashed, he crashed haaaard!!! Nasty guy, sorry, just being honest

I loved this hotel!!!! The staff truly enjoys serving its guests. We had a 7 AM flight out of Logan Airport, and rather than pay the exhorbitant longterm parking fees at logan and spending a sleepless night getting to the airport for the early flight, we stayed at the Best Western Adams Inn. What a bargain! Great location, great hotel restaurant overlooking the water, and super efficient shuttle service to and from the airport. It was as if we started our vacation a whole day early at a lower price than it would have cost us to park at the airport.

This man is horrible and truly should not be in customer service of any kind especially not the hospitality industry. When my 65 year old cousin asked him why he lied about the shuttle bus - we waited for over an hour and a half and he told us that we must have missed the shuttle bus because the Best Western sign was only a small sign on the driver's door!! When we noticed that night (after paying $40 for the taxi he suggested we catch) that the Best Western is alllll over the shuttle buses, we confronted him about it. He immediately became nasty and hostile. The fake smile he always has plastered on his smug face disappeared so fast you wouldn't believe. He ended up calling the police and having my elderly cousin escorted out of the hotel for merely asking him about the lie he told - after we had stood in the blazing hot sun for 1.5 hours waiting for the airport shuttle that never came! He is a fake, nasty, horrible little man! BEWARE OF STEVE SECHY

Staff very friendly and helpful. Housekeeping needs a lot of improvement., I feel they did not do their job. Need repairs on toilet because it was leaking and moving. There was tiny flying bugs in bathroom. Hotel might want to consider updating carpets, and curtains in the rooms. Always kept my thongs on walking on carpet. Breakfast was excellent, and neatly presented The restaurant was good, and staff nice. Bar was excellent.

It you're looking for a reasonably priced hotel within close proximity to the heart of Boston, then this is perfect. It only a 15 minute easy walk to the T. They serve hot and cold breakfast which can be eaten on a terrace overlooking the river. The rooms are clean and spacious.

This property could be a gold mine with a gem of a hotel/banquet facility at its heart. However, it is very poorly maintained. Based on the time I personally give a review for an impression, I will hit the low and high points of this property. Low points: no a/c in hallways, poor water pressure, rude desk staff, exterior and parking lot in disrepair, noise from parties traveling to guest rooms ridiculous. High Points: food and staff in onsite pub were both very good as was the seating on the deck overlooking the river, view of river and park from room very nice, housekeeping staff most pleasant, enjoyed fresh lemonade on arrival and coffee on departure. Overall, lows outweigh highs. Wouldn't stay here again.