Best Western Port Clinton

The hotel was very clean and the breakfast was good. I was surprised it was listed as 2 stars. The only issue I had was check in. They completed my stay as two separate transactions instead of adding on a day. The location was great between our activities in Port Clinton and Marblehead

So I think I got fooled. I read all the previous reviews on TA and did not notice almost all of the recent 5 star views were people who had ONLY 1 or 2 reviews. That feels suspiciously of friends/relatives posting for the hotel. The bed linens were scratchy. The towels were not great. When I opened the door of the first floor room, the entire room smelled damp and that smell never went away even after running the air conditioning for a few hours. Breakfast was the standard BW buffet. I think in general, these older established towns with ancient Best Western are better to avoid. This is my 2nd one where it was very MEH. Newer Best Westerns are good. The woman who checked us in the late afternoon was dismissive and I caught her making a mistake. She did apologize but it would have been a problem for me to reverse her check in error (use of $50 credit). The day staff were very nice (although my only interaction was to hand them keys to check out). We used this hotel as a jumping off point for Put in Bay so it was only a one night stay before we caught the Ferry to PIB The price was good but I regret not paying more for the Fairfield across the street which faces the water and looks new.

The room was clean,we didn't experience any problems. There are many restaurants and fast food places nearby. Close to the ferries. Front desk personnel were friendly. Breakfast was very good. Didn't get a chance to use the pool, but it looked nice.

The lady, Alicia 10/10, who was at the front desk early morning, taking care of customers, getting breakfast buffet ready, and whatever else is needed, was a very courteous, helpful person. She was so wonderful and made our stay for two days a pleasant experience. This was at the Port Clinton, Ohio BW. Very clean room. We will definitely stay at this BW again. Thank you Alicia.

I was assigned, AFTER checking in. A king room in back of hotel with only outside access that was much smaller than other rooms but still charged the same rate. The room was such had to walk around the hotel to get back and forth to breakfast. This was further complicated when power kept going out when using hair dryer. Manager should discount this room and tell visitors this is room they are being assigned in advance of checking in.

The room was clean and comfortable, the water pressure in the shower was fine. The breakfast was plentiful and available early. The pool was clean. The hotel was great. The staff was even better. They were thoughtful and supportive, went out of their way to make our visit as pleasant as possible. Especially good job Alicia and Jessica, thank you ladies for making it a great stay!

Rooms were clean, the breakfast was great, but the staff was even better. Jess Campbell , at the front desk was amazing. She has an amazing personality, and was such a joy to talk to and hangout with while my family and I were in the front. She is professional and I can tell she enjoys her job. Thank you for making this weekend more fun with your personality and funny jokes.

Great customer service with Jess Cambell! We stayed at the best western for a family gathering and appreciated the home-type vibe. It was very chill and a great location. Everything was in driving distance. Jess was super helpful.

Jess Campbell at the front desk was fantastic. We were here for a funeral and blocked out rooms. She made the experience easy. Location is great. Beach is right across the road. Highly recommend and would stay here again!

Jess Campbell at the front desk was absolutely amazing and her customer service was top notch. She answered all our questions and gave great advice. Highly recommend staying here and booking with Jess.

Great place for a vacation, near downtown. Front desk Theo helped us find places to eat and visit. Had a wonderful time, very close to the jet express, only problem was trying to get ahold of front desk you have to press a locator button when they aren't at the desk sometimes, they are in the back folding laundry. Speaking of the laundry is clean and smells fresh, if you ask for extra towels they may have even just came out of the dryer!

loved the hotel staff was pleasant, Theo was an amazing help. Rooms were spectacular, and well kept. Breakfast tasted great though the sausage was a little burnt. Pool is not heated but made do. very close to the beach and many stores. Will return!

My family and I stayed at this hotel for three nights. This hotel has a good breakfast lobby. We stayed in a nice room, It's within decent walking distance to the lake and business areas. This hotel has no elevator on the second floor, only a stairway. Nor does it have an exercise room. The employees are very nice. We had a great time in Port Clinton, Oh.

Started our stay off with not being able to check in on time because the room wasn't ready..So a half hour later we were finally able to use our room.. after walking in to our room we immediately noticed that it smelled like a damp basement..the carpet was disgusting as well was definitely not worth what we paid and also had an employee walk in to our room without even knocking once we came home from our trip we noticed that even our clothes smelled like the room did definitely will be staying elsewhere in the future

Pay was too much for a very bad night of sleep. Worst beds we have stayed on in a long time. Don't waste your money if you're looking for a good night of sleep. If you don't mind not sleep then the place is for you. Also if you like the smell of piss in the hallways hit them up.

I stayed at BW for 3 days with my grandson. The room was very clean and there were no dents in the walls like some places. The paint on the walls looked new and clean. The location was close to resturants. The hot breakfast was good and the beds were comfortable.

The hotel was average for the price. Not as clean as I had hoped. The back of the bathroom doors look smeared up and filthy as though they have never been cleaned. Carpet in stairwell was filthy. Had to climb stairs with luggage. The breakfast was okay. Not sure if I would go back.

30 minutes from Cedar Point made this an acceptable option when all of the moderately priced options in Sandusky were sold out. Room was clean - 2nd floor off interior hallway. Beds were small (doubles only) and hard as a rock. Heater was not on when we entered at 1am, so took a bit for the room to warm up and the heater was also SUPER noisy -- woke me up several times at night. Breakfast was decent, but no bagels and eggs / sausage were highly suspect. A decent option if there is nothing better at this price-point, but I'm not likely to stay here again if I can help it.

I would like to start by saying that this property violated one of the biggest violations you can in hospitality. When I returned to the property Saturday night I needed an updated key. I requested a new room key from Jess(I assume night auditor) and all they asked me was for my room number, which I proceeded to give but expected them to ask for an ID or something to verify I was who I said I was. This is a huge violation of my privacy and safety while staying at your property. If this is how you run your property then I guess anyone can just go into any room they want, which is a huge liability for your property and your guest's safety. As a previous operations manager for a major hospitality brand, this would be immediate grounds for termination and I would be appalled if anyone on my staff did this. I felt very uncomfortable because of this and will not be returning to this property or a BW in the future.

The room rate was exorbitant. The location and breakfast were the only positives in this hotel. The room smelled very musty. The carpets were filthy. Myself and my kids feet were colored nearly black from walking in the room barefoot. There is no elevator and not even an automatic front door. I don't know how this would be accessible to anyone handicap. It was difficult for me to carry bags and push a stroller with children.

Anyone that gave this place a good review has clearly never stayed at a decent place. The room odor was terrible. Just enough water pressure in shower to get wet. There was dog poop all in the grass around parking area. The breakfast was bare minimum. Best Western should be humiliated by this place.

Reader should understand that I rate chain hotels 4 if they are up to chain standards. In this base, I've been in better Westerns. Issues weren't many but rather great. My first was upon arrive--the entry door proudly displays many "disability accessible" stickers, but it has no auetomatic opening mechanism. Anyone in a wheelchair--or anyone using a luggage cart (as we do)--is going to have to hold the door with one hand and struggle through with the other. Haven't been in a hotel wthout push-button doors, if not fully automati c ones, in a long time. Our room was spacious--it seems to have once had a hot tub but only the ceiling trim remains, now there's a table and two chairs. There were two issues in our room. The minor one was a shortage of outlets--there was none near that table, and only a few elsewhere. We carry ane extension cord and USB adaptor, and moving that table and chairs about provided us with enough desk space and power supply to use our laptops. Anyone exxpecting a 21st Century power source will be disappointed. The major issue in the room was that the bathroom door did not fit its fame and could no be closed all the way. When I reported it on check-out, the desk clerk said no one had ever reported it before--but I have to wonder if it has been like that since installation . If not, it's certainly not new and I think someone would have noticed. Note: no elevator. If your knees are like mine, request a first floor room. I would stay here again, it wasn't uninhabitable and the the staff was pleasant. I'd only want them to upgrade and update.

We had car trouble on our way to Michigan and had to make an emergency stop. Paid almost $400 for the room. We didn't have much of a choice since it was late and this is as far as our car could take us. The room was absolutely filthy. There were spider webs, including the spiders, in every corner. The bathroom floor had actual dirt visible to the eye and the carpet felt grimy. The bedding seemed clean, so we just sucked it up for the night and wore our shoes to walk around. The front desk employee was very friendly and pleasant, but since we got the last room, I'm sure there's not much she could've done had we decided to complain. With our sudden change in plans, it was convenient that we could walk the 1.5 miles to the Jet Express the next day and sort of salvage our weekend getaway.

For the cost of the room, I would advise against staying at this Best Western location. There are other hotels in the area for the same price, and are in better condition. Breakfast was dismissal...listed as "Full" but only had mini-cheese egg foldovers and link sausage. Far from "Full"....

My family wanted to spend a few days away and I love being near the water. We were in walking distance and a seafood restaurant was directly across the street with a view of the lake.The staff was great!

Enjoyed our stay as usual! Repeated annual stay for past years to attend NRHA races in Norwalk. Always a pleasure to return to the Best Western in Port Clinton due to management treatment given when we come back

After a busy day at Cedar Point having fun the hotel was just a short drive away. Fast, Friendly check in by Jess. Good hot breakfast. Clean rooms. Friendly and accommodating staff , Jess . Close to restaurants and just off the highway.

Hotel was clean. Room was clean. Hotel staff was super friendly! Lenny at the front desk was super helpful and gave us great recommendations for food and what to do when we had some downtime. The room was a basic room. We didn't swim but there was a pool outside. They had a breakfast room and plenty of places to sit outside the breakfast room. Nice place.

We were on a birding trip to Magee Marsh and this Best Western was one of the few games in town. I didn't expect much but the location was good, the rooms were clean and the beds were comfortable. In particular the staff was exceptionally friendly and helpful and put breakfast out early for us every day. This is not a 5-star hotel and shouldn't be confused for one, but it was exceptional for a reasonably priced hotel and I absolutely plan to stay there again if I'm lucky enough to be in the area.

There on business. Location was perfect for where i needed to be. This hotel was quite clean and rooms were well taken care of. Breakfast was perfect. Price was great as well... will stay here again anytime.

We decided to stay at this BW after our ferry was canceled due to weather. We were looking for something closer to Catawba and didn't want to spend too much. This was a perfect choice. There were quite a few things we liked. A room with 3 beds! What a great idea for bigger families. The water pressure was great The vending machine choices were top notch. Very affordable, no frills, clean lodging. We booked on the BW reservation line. I called the Port Clinton hotel directly to ask for our 2 rooms to be near each other and she had already taken care of it, giving us rooms across from each other! There were a few drawbacks The chairs at the table in our rooms were all worn, more like a bucket seat. The bathroom was dated (but still clean). There wasn't anywhere on the premise for our dog to go #2, but that's our weird dog's issue because he likes to go in tall grass. This hotel is closer to gas stations, decent food, and both ferries to the islands. We would definitely recommend this hotel!

First and foremost, my family and I love the Port Clinton area and enjoy staying here. The hotel was alright. Yes, it is older and they are upgrading and renovating but a few things could be corrected asap. The back door to the hotel doesnt shut, even when pulled closed, this is a security risk! Our room was HUGE--we had two double beds and had room for another one! The bad--I arrived another guests room had been invaded by spiders--get pest control out asap because when we checked out, the back door that was unlocked, had a huge dead roach in the hallway. Add more security cameras and more lighting would be nice as well. Just a few things, but overall a decent place to stay.

Nice Clean, quiet room. Lake Erie is just across the street. Ferries docks are located nearby so it's easy to take a ferry to one of the various islands in Lake Erie. Breakfast was plentiful. Lots of choices. Staff was friendly. I'd stay here again

I can't imagine ever going back. We had planned a weekend getaway with Cedar Point and Put in Bay as our adventures. We checked in unloaded and went to the bay. When we arrived back that night I started noticing fleas jumping on my socks and legs when we were getting ready for bed. I went to the front desk and was told no other rooms were available and they could give me a $20 discount. Really?? $20 Between the cold non caring attitude and the slap in the face discount offer we packed up and left that fleabag hotel. Unfortunately with the time of night and no rooms available at any other hotels in the area we had to cancel the rest of our plans for the weekend. No desire to ever use this company's facilities ever again.

Port Clinton is small but fun. The large rooms in the front gives you a good view of Lake Erie.This hotel is safe, clean, and a great staff, Ask for Michaella. Amazingly helpful. I do wish they had a large room for a reception.

Great people. Great service. Great breakfast. Great view of the Lake Erie. Absolutely wonderful stay experience. Will be back. I just want to put a Great Big THANKS out there to the employees of the Best Western Port Clinton !

This hotel is close to Sandusky, OH and Cedar Point. Close to Lake Erie and other Lake Erie attractions. Close to ferry to the islands. Very clean, hospitable, full breakfast with eggs and waffles. Highly recommend.

Best Western in Port Clinton OH has been the mainstay in our multiple trips per year to Lake Erie for fishing adventures. Manager Joey Allen and staff hold a passion for making sure our stays are very pleasant and that we have everything we need, including having hot breakfast and coffee ready for us by 5am so we can enjoy before departing for our day-long fishing trips.

The building is a little outdated but worth the price of our stay. Very clean and safe! All employees were friendly and went out of their way to make us comfortable. Great price for the location. We had a view of the lake from our room. The hotel is within walking distance to local restaurants and small shopping area.

With exterior doors on some rooms, it is so easy to load your gear before the oo-dark-30 match start times. The pool is also a great place to cool down after a day in the Camp Perry sun and high humidity.

Outdated but clean with nice staff. I loved our roon with a front and back door to where we are parked. I am handicapped and it was great. Breakfast was good and served till 10. Room had a table which was nice. I was very relaxed here and a nice changed from the large hotels we usually stay at.

An OK hotel. Close to most of the attractions. However, the room interior was very dated, dark, and as a result sort of dingy. Even with the window treatment wide open it was dark. Hotel staff was helpful.

Clean rooms, fantastic friendly staff, altho understaffed. Our door was iffy. 1 out 3 attempts to move dead bolt were unsuccessful. There was a back up installed but it wasn't impressive if some kicked that door. I like BW, but won't stay there upon return due to security

This property is just across the street from The Lake. Loved the cozy outdoor pool. It's a hop skip and a jump from The Drive through zoo, Ferry, Jet Express and yummy restaurants.We will be back to visit one day and will bring friends!

This hotel is right across the street from Lake Erie. Great location, close to everything. The hotel staff was the most friendly and helpful staff I have ever experienced. The room was very clean. The beds were a little firmer than I like but, otherwise comfy. There was a small fridge and microwave in the room which is very handy. They had just started back serving breakfast which still had a great selection without the waffles. Reasonably priced for lake front.

My company stays there once a week , great place to stay !! All kinds of restaurants in the area and attractions and right across the street from Lake Erie , I would highly recommend this hotel to anyone

We will never stay at Best Western again. This was our first and will be our last. The staff member when we checked in was so rude about the billing process. Then the room smelled so musty and dirty that we kept the back door open anytime we were in the room during the day. The shower leaked terribly. Creepy crawly spiders on the curtains/ windows. We are not problematic people and we already paid for the hotel or we would have left. We are from 3+ hours away so we had no option. I try not to be picky but mold in the shower? Bugs? If I had a hotel business, these things would never happen. Cleanliness/friendliness of staff are the biggest things.

I am VERY disappointed in Best Western Port Clinton Ohio. When we used the bathroom, we noticed a bloody floor towel on the floor. One of us took it up to the desk and the guy offered us a lousy $15.00 off our bill. The next morning I asked the person working if I could take a few pictures of the towel but, I was told the towel had probably been washed already and she knew nothing about the incident. She said she could not offer a reimbursement of the rooms.

Room was clean and not a bad place at all. Stayed on a Friday night and thought it was too pricey - $173 . Staff was very helpful and friendly though. Coffee in lobby and microwave and safe in room. Too bad no breakfast buffet due to Coronavirus.

Family visit two rooms two nights. First room reaked of cigarette smoke, tried second room not much better. Third room was acceptable but still with odd smell. Second room had some mold on ceiling and air conditioning wouldn't shut off until it reached 65 degrees. Pictures are deceiving. Would not stay here again.

Clean rooms, nice staff, overall a great experience. Not right on the water but if you are looking for a great hotel with a better price point, this is the place! Also close to lots of restaurants an a grocery store. We enjoyed a pizza from Marcos about a mile down the road.

The staff we encountered were nice and friendly. However the beds are terrible, the carpet in our room was so dirty out feet were black after a shower so we wore flip flops the entire time. The pool deck is small and the pool was not clean when stayed. The whole purpose of booking this hotel was for the outdoor pool so we were extremely disappointed.

We were a little nervous pulling in as the exterior needs a little updating, pool is pretty small. Lobby was clean and staff very friendly. We stayed in the room with 3 double beds and wow what a game changer, my teenagers could take a friend and there was enough sleeping room without having to pay for an extra room. Keep in mind this hotel is missing an elevator, before you unload everything onto their luggage carts. It was fine for a one or two day stay if not going to be spending a lot of time at the hotel. The pool is outdoor only and closes at 8 pm. No enough for my teenagers to do without a pool or exercise room. Worth the money if you plan on visiting around the area.

Hotel stole $144.05 two hours before check in time. I thought it was the first nights rate. Instead they charged us for essentials before we ever got to this FILTHY hotel. When I questioned the Manager about how he can charge this fee, he was an ass and pointed to a sign and said "it says right there we can and will charge it". When I asked him how I can read his sign while I'm traveling to get to the hotel and it was done 2 hours before checkin..... he just laughed and said he did't know what to tell me. Lobby and hall capret had not be vacuumed the entire time we were there and the room smelled of pet deodorizer. Said no breakfast because of Covid-19 but grab and goes would be issued instead. There were none. Grade up from wearing your flip-flops in the shower.

Average. Food for breakfast was tasteless. Rooms need a little updating. The heater sounded like a semi every time it turned on. Unfortunately it was a very sleepless night. The hotels location was conveniant for the Walley Drop.

My family and I really enjoyed this hotel. They have family rooms which make it affordable when there is a lot of you. And the lake is literally just across the street so you can sometimes even hear the waves.

They list lake veiw rioms. The hotel is located across the street from the lake and the view is with a Burger King and another restaurant in the way. Towels are the toughest I have ever used. The rooms are in need of updating. The rooms are clean and comfortable. The staff is very friendly and helpful.

Very nice location - right across from Lake Erie! Beautiful scenery! Check in staff was wonderful, room was comfortable, clean, quiet, etc. Breakfast was great; nice choices for a continental breakfast. We would definitely stay here again.

Our room was large, clean and comfortable. A decent variety for breakfast. Friendly helpful staff. I would stay here again if I were in the area. An easy drive to local points of interest, and there's a Krogers and Walmart in case you forgot something!!

This place was perfect for our stay in Port Clinton. It had easy access, was quite and clean. The location was good for our plans of doing some sight seeing in the area. If I come to Port Clinton for another stay, I will book this same hotel.

Great showe r helpful front desk so so breakfast bed too soft pillows lumpy carpet in room with my pet really should go to laminate flooring. My pet was tempted to mark her territory buy i stopped her Noisy A/C unit

i/o pet free room sent to room with very strong urine oder and commode not flushed. Hotel badly in need of renovaition and staff training. One of the worst BW hotels we have stayed in. Need to change name, renovate, of demolish.

We stayed at the Best Western in Port Clinton while in town for a short anniversary trip. We found the room to be clean. The bed was comfortable, and the water pressure in the shower was excellent. Front-desk staff and the "breakfast lady" were very friendly and helpful. Breakfast exceeded our expectations, with plenty of variety. The nearby trains were rather noisy throughout the night, and I would probably take our sound machine if visiting again - but we wouldn't hesitate to stay there again and would recommend it to others.

We chose to stay here because of the proximity to the Miller Ferry, about a ten minute easy drive, the price, the decent reviews and the fact that there were several people in our party and we got free breakfast. Since there were six in our party, this actually had a room with three double beds, which worked out great. Room and bathroom were clean. There is a small outdoor pool, but it is in the front of the hotel. Nevertheless, it looked very clean. The breakfast was great. Lots of options from eggs and bacon to fresh fruit, yogurt, muffins and donut holes. Sandy, the breakfast lady, was awesome! Easy check-in and check-out. The one issue we had was the very slow draining, partially nonworking toilet. Unfortunately, ours stopped up at 3 in the morning. I wandered down to the front desk in the middle of the night to find at least a plunger but to no avail. The poor front desk clerk searched every closet in the place and could not find a plunger. Every closet except the maintenance closet which was under lock and key until 9am when maintenance was to arrive. Around 7am, I wandered down again, hoping to ask the front desk for at least a key to a vacant room that the six of us could share at some point. The actual front desk clerk never showed up for her shift that morning so we were still out of luck and our party was forced to run up and down the two floors to use the bathroom in the lobby, which actually was also not really working properly. And, by the way, there is no elevator, but several luggage carts. Our saving grace, was the lovely, helpful housekeeper who showed up and ran over to their sister property next door and found us a plunger, which I used to plunge the toilet myself. I'll bet the maintenance man gets paid more an hour than the measly $30 that was taken off the bill for the "inconvenience", that I basically took care of myself. I've worked at a hotel and have religiously said " not all maintenance issues happen between 9am and 5pm". At least don't keep the plunger on lockdown!!! Overall a decent place for the night.

The bad: We got a room with 3 beds. The room smells terrible. It has a damp smell and the smell of floors and counters washed with dirty water. There is no clock in the room and no USB ports. The wall lights by the third bed do not work and the lamp has the plug cut off of it (see picture), so there is no way to have light over there. The front desk said they have no more lamps. When we said get one from another room, she said she would bring it. 24 hours later and no sign of a lamp, but she is working downstairs again tonight! With 3 beds we were given one tiny bottle of shampoo (see picture). She did give us some upon asking but said they were out of conditioner! So none in room or available at counter. There is no fan in the bathroom. It is so moist in this room it is like a basement even tho we are on the second floor. The beds are literally wet! It is so damp the doors are warped and do not close easily. The tv is way too tiny for 3 beds! About 32” tv I think. We never turned it on. There is no way I could have seen it. The good: The room is big and has a table and two chairs which is very nice. There is a (noisy) fridge and microwave. Breakfast has some good packaged muffins and a cool waffle maker that makes pancake like waffles. There were watery scrambled eggs, potatoes, and sausage...so quite a lot of breakfast choices.

you drive up to your room. Room was very small. Breakfast bar small as well. Plus side, it has an outdoor pool, room was clean, staff was nice. This hotel just needs a good outdoor scrubbing, and some TLC, it's just not a great impression when it has a rundown feel.

The Port Clinton Best Western is not new or fancy. However we enjoy the 3 beds, and the accomodations in the room(large TV, small refigerator, microwave, etc). Cost is compatable with Put-in-Bay Area during the Summer. With Cedar Point just down road, that is to be expected.

Carpet needed cleaning and had to wear shoes to keep feet from getting soiled. Some spiders. The review should not have be at least 200 chracters, review should be short and consise, this may make others not review or comment through this service.

This place is always clean and the staff is always friendly. The pool is perfect for hanging out . I would definitely stay again. The view of the lake was awesome too.You can walk to almost anything you need.

Clean. Friendly staff. Located so close, to so many attractions. Room was nice and modern. Bed was very comfortable and the bathroom was spotless. Ample and easy access parking. Ice cold A/C on such a hot weekend. Only wish they had a indoor pool! Highly recommended!!!! Thank you!

I goofed and made reservations at the Best Western in the wrong town . The lady at the front desk assured me that she could help me out of this jamb. She had one left so we had a place to stay room for the night and recommended a great resturant. She made my day! As always my Best Western stay was comfortable, clean and affordable. That's by I'm a Best Western customer.

I don't know where all of these good reviews came from. I knew this was a Best Western and wasn't expecting much, but I still expect the place to be clean. The bathroom had someone's hair all over the floor. There were toenail clippings and a prescription pill left on the carpet!! My kids went to swim in the pool and quickly got out because it was dirty with dead bugs. My husband skimmed the pool for about 15 min and no one offered to help. The breakfast was okay. The staff was very friendly. But I wouldn't stay here again.

The whole hotel needs updated. From the interior of lobby to the rooms, bed clothes etc... Not very bright in room, must have 40 watt bulbs? Standard breakfast. We paid almost $450.00 for 2 nights. Not a great hotel for that kind of money. On the bright side, the employees were wonderful. Very helpful with recommendations for everything. We went on June 28-30. Mayflies were horrid.

Stayed here for two nights so I could take my sister to " Put in Bay" for her birthday. The hotel is fairly good compared to others in this area. The beach was a short walk (about 10 minutes across the street) the hotel had an outdoor pool which we wanted and it was a great location to the jet express. It did not offer a shuttle to the jet express but the front desk gave us business cards for taxi's ( which were very cheap). The hotel was small and somewhat out dated but very clean. The staff on both shifts were friendly and very accomodating. The pool was covered with the swarm of Mayflies our first night but the maintenance man cleaned it right up and filled four 50lb bags! The next night the pool was covered again and he had it all cleaned up by breakfast. My vehicle was covered with the Mayfies when I pulled it up close to the door so I could pack it up before check out. By the short time my sister and I came out with our luggage my car was clean. Pleasantly surprised the maintenance man cleaned the mayflies off my vechicle with the blower he was using on the hotel! Breakfast was standard tasting hotel breakfast with eggs, potatoes, sausage, muffins, fruit, cereal, and waffles. Originally I had booked two different hotel across the street which would have been prime location on the water but after my sister read the reviews I cancelled the first and then the second due to the pictures of filth and mice in the rooms! I only wished there was a bench or picnic table an area for designated smokers instead of the parking lot standing. We did have an interior room which made us feel safer as opposed to the exterior rooms in the back. Over all the hotel was good and the swarm of Mayflies that came in June 26 th- June 28th was out of the hotels control!

Stayed here for 2 nights as a base for Put-In-Bay. Room was fine and pretty much clean. We had a Jacuzzi room and the Jacuzzi as a whole could use some external scrubbing. Location was great. Breakfast was lacking. They advertise biscuits and gravy but none? Eggs were awful. All staff members were great. Very friendly. No elevator to 2nd floor. We had a lake view from our room which was very cool

The room was clean and really amazing staff. I didn't have band-aids so I asked the front office, but they didn't have any either but they went out of their way finding me some gauze and tape. For a person who doesn't like being away from home, I really felt at home.

We were looking for a room to sleep 5 thought we were getting a suite. Had booked through booking.com and actually received a family room with 3 double beds all in a row. People were very nice and recommended Sloopys Pizza as we ate dinner by the pool. Rooms offered refrigerator and microwaves. However when we woke our sprite cup had attracted visitors and was covered with ants. A view of the lake was available by crossing the street.

Went up to Port Clinton Sunday morning from Dayton,, Ohio for a Graduation party for friends who are as close as family. It was a wonderful respite from the Memorial Day Tornado that hit causing damage in my area. The only reason I did not give 5 stars was you could smell a bit of smoke as you entered the room probably due to someone standing outside smoking and it blew back in the door. It wasn't much and got used to it in a minute. The room was clean and well maintained, especially considering that lakeside properties tend to take a beating The front desk went out of their way to get us into a room quickly even though we arrived early, making it possible for us to take a nice walk prior to the grad party. 2 thumbs up (my friend and me) for the breakfast. The breakfast person was cordial, kind and attentive. Would recommend.

Had a wonderful and very clean time. The people there made ya feel like family. We will be going back. Plenty of restaurants in the area. We were there for the Marblehead lighthouse. The Best Western was easy in with parking and getting out.

Love this place , great staff !!!! Our company stays here every week and all who stay here love it !!! Highly recommend staying here if your in the area , close to Cedar Point and plenty of places to eat locally

Our room was amazing! Staff was extremely friendly! Breakfast was better then most restaurants! Art on the walls were real photos instead of cheesy hotel art! Room was super clean and fresh smelling! Staff always welcomed you when you walked in! Such a great experience!!!

This Best Western is in dire needs of repairs ! Needs updated bad ! Plumbing in the bathroom and bathtub need replaced immediately ! An extension cord was hanging from the hallway ceiling going into a room ! Curtains and rods were broken in the room ! Also a musty smell !

Check in was great, room available. Asked for directions for dinner, prompt response. When we got back, we were greeted with a welcome back. The bed was made in such a way that we did not overheat. Only thing that could have been better was that housekeeping staff were at the door ready to clean room, two hours before check out. Explained to us and other guests that we were apparently already checked out. We were so tired from previous days activities, but checked out about an hour early as we felt we were keeping them from their job.

This is the first hotel that I've found that has three double beds in one room. The room was clean, the beds were comfy, AC was cold, and the staff was very friendly, especially the woman who was restocking the food in the breakfast room. I would stay there again.

The hotel carpets, fixtures, and paint need updating. There was a bad smell in our room so we purchased fresheners. The baseboard fell from the wall outside our room as we opened the door and the bathroom and bedroom had spider webs and hair. The bathroom sink kept backing up also.

There a multitude of spiders in our room to the point we needed to exchange rooms. I get we are at the lake and there are spiders, but in a room we are paying for cleanliness. Then our last morning I grabbed a plastic wrapped muffin and it was all moldy! Do not stay here.

Booked night before arrival. AAA rate $81 total. Glad to have our pup with us. Room clean. 1st floor room 102. Noise from pool very loud but done by 10pm. No bugs at all. Did notice slight musty smell in morning after 2 people showered. Did not see leaking ceilings but didn't go to 2nd floor. Breakfast was fine for a motel. Make your own waffles and pancakes. Eggs, sausage, potatoes. Yogurt, cereals, breads, pastries, juice. Very busy for a Monday morning but only saw sausage run out. Adequate supplies till 10 am. Staff at check-in and through stay were friendly and polite. Check-out also very nice. Would stay again with our pup!

If I could rate this “hotel” a ZERO, I definitely would. We booked through a third party. Best Western is always our first choice when looking for accommodations. The lobby was clean. As soon as we headed up the stairs to our room, the temperature rose drastically and there was a very distinct smell. Once we were to our hallway, there were two trash bins catching the water leaking from an open ceiling. As soon as we got into our room, we noticed the unpleasant musty smell. In a matter of 5 minutes, we had to catch a few giant crickets & put them outside. When we returned that evening, we were relaxing in bed. Our small child was attempting to fall asleep in the other bed. My boyfriend noticed bites on his arm. After that we switched rooms. The next morning my child was covered in bites. We proceeded to breakfast, and I found a hair in my food. I have never experienced anything like this. Please beware when booking a room at this hotel. Don't let the “Good Reviews” fool you.

grasshopper on our bed and slept there got bit up by some other bug. I made a complaint and they moved me to another room. THeres this smell to this hotel. once you go there you'll see and by reading the other reviews. I see that other people have reported the same things as my experience with the bugs and smells. i would never book here again and hopefully this discourages other people to do the same. i wrote my review on a couple of other websites because this place a has a problem that the managers arent fixing and another thing fix your roof, water is leaking into the build thats probably where that musty smell is coming from. you'll see a trash can collecting water thats coming through the ceiling. this whole time i thought i was the only one going through this until i read deeper in the reviews and i cant believe more people arent coming forth with this. i tried to report my complaint to the mangers but oddly enough they weren't there and wouldn't call me back and then i got ahold of one and told me theres nothing they could do and would tell me the general managers name. after reading these reviews i see that there s a manger named joey who id appreciate if you who write back to this or Jane I would like to speak with a general manager or whosever in charge now. btw one of your staff members told me they had to move a women to a different room not too long ago due to her complaining about bugs! thats why your staff member moved me to a different room cause he knew you guys have bug issues " i will not name your staff memeber who told me cause i don't want that person to get in trouble. this is an issue a manger needs to fix

I chose this BW in Port Clinton because I thought we'd be safe staying with a reliable chain. That didn't turn out quite like I'd hoped. The hotel is very small and quite worn in places. The room was clean but the beds felt ancient and creaked through the night. The clerk at check in seemed less than enthusiastic to be there, but she was high-energy compared to the one we encountered this morning. The first odd thing is there's no elevator. So we had to lug our suitcases up a long, narrow, dark and dirty stairway. Then the ceiling in the hallway upstairs was water damaged and falling in. We were tired enough that we made the best of it, but it was definitely not worth what we paid. It felt like a $45/night type of place you'd find off an interstate. Breakfast was horrible—burnt egg-like discs stuck to the bottom of a warmer, tiny cups, no plates, no milk, and barely anything to be found. We've stayed at a lot of BW's and always were pleased. This can't possibly be part of that chain, can it? Definitely not up to standard for the franchise.

Room was clean, sink was clogged when we arrived but they sent someone up and fixed it while we were out. Pool, breakfast great (my husband raved about it), only thing was in the middle of the night we hear a beeping alarm sound from another room, then another and then our carbon-monoxide detector starts going off. I wake and grab my sleeping kids, my husband calls down to the front desk while I'm headed toward the door of our room, when he says that all the detectors batteries are changed at the same time and all are failing and need changed across the hotel. Lots of beeps from other rooms all night. So they say they'll replace it in the morning, right, I'm like sure let's just 'trust' that we won't have any carbon monoxide risks. So my husband goes down to the desk to ask for a battery so he can replace it himself, they don't have any so back to the room he comes. Worst night of sleep ever! In the morning the breakfast was great, but at checkout no one apologized for the horrible night. As long as the detector batteries have been maintained this hotel is great, otherwise yeah, not amazing!

My husband and I and my three children came for a visit to Cedar Point with my sister and brother also coming in to get together. The staff were warm and welcoming. We stayed for three nights. The second night we returned to no bath towels replaced. But the housekeeping staff made sure we had plenty the next day and they even wrote a note to apologize. The room was clean and very spacious. There is no elevator but only ten stairs to go up. The pool is open later so that you can go to a late dinner and still come back to relax with a swim. My only complaint would be newer mattresses as they were very springy and a bit uncomfortable. But overall the price was fantastic and the location was great and we will stay here again.

The hotel had better service this year, staff was better. This is the best place to stay for the money in Port Clinton, other places cheaper are not as nice and nicer places are a lot more expensive, dont expect luxury but the rooms are clean and so is the hotel.

The good: staff was friendly, the breakfast was good, the room was ok, but also the room had many cobwebs and some spiders on the ceiling. It was one of the noisiest rooms we have ever been in. We could easily hear doors open, people talking and easily hear the train whistles every hour or so. Our sleep was broken up several times.

Hotel overcharged us from our reservation price and when informed of this still overcharged us. Hotel staff took a valuable item out of our room and management did nothing about it. Manager had poor attitude and lied, One of the front desk staff also had a poor attitude. Overall terrible experience.

You get what you pay for, and that's a good thing here. Decent price I felt, and good location for doing anything around Port Clinton which is why I booked. Rooms were nice, clean, and breakfast included was definitely on the smaller side in options, space, and the like. But I wasn't expected a ton, so like the hotel it fit with our needs. I will add that its basically just across the street or so from the main public beach which is itself directly across from a small park that has what I can only call the world's greatest playground. So if you have kids, and time, there is a beach very near and a playground that has EVERYthing to keep younger kids occupied. Park is new and clean as well.

Great stay, friendly and knowledgeable staff ?? Very easy check in and out, centrally located to all the area has to offer. Breakfast was great, quiet and calm atmosphere ! I would stay again. Thanks for a great stay.

This Best Western looks a little older and is two floors with no elevator. When we checked in the late afternoon we were greeted with a welcoming smile. She was very nice and I wish I had gotten her name but I forgot to look. The room was dated and had a musty smell but when we started the air it went away. The beds weren't too comfortable and the pillow was flat as soon as my head laid on it so I tried doubling but it didn't help. The bathroom was also dated and there was mold inside the faucet handle. One of the towels looked like someone had dried their hands on it. When I asked my family nobody had used it so I wonder if it was leftover from the last room. The doors slam loudly when they close which happened a lot in the rooms next to us because there were kids running in and out and screaming all evening into the night. We went out for breakfast because the one downstairs was very crowded. Parking was good and we didn't struggle to find a place. Lake Erie is across the street and it's a great view.

We booked directly with the hotel the young lady that made our reservations was so helpful and pleasant she put all of our rooms right together with 2 adjoining just what we needed. They made suggestions that helped save us money on attractions and places to go. It is an older property but the staff does an excellent job taking care of the place very clean and well kept. Everyone that we talked to was warm friendly and helpful we would stay there again

We stayed at the Port Clinton Best Western the night before a fishing charter. The rooms were clean and the staff friendly and courteous. We arrived late and left early the next morning and breakfast was prepared and waiting. Although a very short stay we were totally satisfied.

If you're going on a fishing charter, do NOT stay here. There are plenty of other options in the area with far superior customer service. For the first time in 5 years, our charter, Daze Off (who I highly recommend), had to cancel for our trip tomorrow due to weather and of course, we needed to cancel our rooms. Ashley, the manager, was argumentative, essentially called us liars and was combative over us simply requesting to cancel the rooms. We certainly understand policies and procedures, but being in business and understanding customer relations, we also understand how to treat people and clients. We've stayed at this marginal at best property every year due to loyalty but because of her shortsightedness, they've lost an entire group of 18+ rooms yearly for life and we'll be taking our business to the plenty of other options around Port Clinton.

My family and I decided to go to Ceder Point for the Victoria day weekend. Seeing as we live about 4 hours away in London Ontario we decided to stay for a couple nights so we could maximize our time in the park. I should mention we have stayed here before and had a positive stay last time as well. The rooms are clean and comfortable. The breakfast is fantastic. Even for my son who has a peanut allergy and my wife who is picky. The staff on the front desk and the person attending the breakfast were both great. Very helpful and accommodating. Since the last time we stayed 2 years ago they have clearly done some renovations. The lobby area and rooms have been updated. The only negative thing was that our in room safe wasn't working. We reported this to the person at the front desk and they were quick to move us to a room with a working safe. We needed a safe for our passports and other items of value while we were away. We would gladly stay here again and at about half the price of the Best Western Sandusky. This is truly a hidden gem for any visitors to Cedar Point.

I like the hotel. It's easy to get to many of the birding hot spots from there. I like the refrigerator and microwave in the room. That cut down on food costs, because I didn't have to eat out every day. The staff was very friendly.

The three bed room was roomy. Breakfast standard. There is no elevator in this two floor motel. Beds are comfortable. The motel is Quiet, and Safe and clean. Lake just across the street. Birded at Ottawa NWR. There were other birders staying here.

Stayed at the Best Western Port Clinton on a recent trip to Lake Erie to fish for Walleye. The hotel itself was an updated version of the old Best Westerns and I was pleasantly surprised.. Relatively small in size but well maintained and efficient, it was quite satisfactory for our overnight stay. The room was clean and nice with no complaints at all about the accommodations. On this Friday evening check-in there was one staff member on the front desk which did cause a delay in checking in. It seemed like she was the only one on duty. There was a free morning breakfast, but it didn't start until 6am. For Walleye fishermen, the are at the dock at 6am or before, so we had to forego the free breakfast. That would be my only complaint about this hotel. Other places that serve breakfast in the area are open at 5am to accommodate the fishermen. If Best Western specifically advertised free breakfast starting at 5am during fishing season, I'm sure the extra effort would be rewarded specifically by fisherman who would choose this hotel for their stay. The hotel is located close to the marinas, with a great view of Lqake Erie right across the street..

Stayed here and really enjoyed the room I got. Very clean, very warm and inviting. Bed was great and I loved the pillows. I do have to say that the staff wasn't all that great and at times just downright rude. I wouldn't stop myself from staying here again because I enjoyed the room and price.

Hotel and room was very clean. Mattresses on beds had been replaced since I stayed here last, and they are a huge improvement. Lobby has lots of places to plug in phone or computer. Large parking lot with free parking. Outdoor pool was closed for the season(we were here in October). Breakfast had a good variety of items, but the wait in line to get breakfast was frustrating. They kept running out of food items, and plates, spoons, etc., and were slow to replace the more popular food items. We walked across the street to view Lake Erie. Overall we were pleased with our stay, and would stay here again.

The room was ok it would've been a lot better if the room didn't smell. The bed was a little hard but other than that the room was Ok. I've stayed at other locations of Best Western and had a better experience.

The motel was in a good location across from Lake Erie close to what Port Clinton has to offer. The rate was reasonable and they graciously redeemed our Rewards points. In season this seems an excellent place to stay. Unfortunately it rained both days we stayed.

We stayed one night in this Best Western. The sheets were stained and the night desk clerk replaced them. We stayed at other Best Westerns and never had a problem. Nice guy but we won't stay there again.

We came to the hotel in July as a weekend trip for our son's graduation. He loves the area and one of the restaurants and beach. It's not a horrible hotel but not great either. To the staff we give 5 stars! Super nice people! The cleaning and maintenance staff needs some help though. Mayflies everywhere!!! Dead bodies on the room walls, in the light fixtures and window sills. Alive bugs all over the outside of the building and in the pool, which by the way is NOT heated and freezing! I'm sure everyone who lives in the area are used to the flies but not all tourists are! Our room overall wasn't bad but was damp.

I would not stay there again. the rooms need updates. Very old place and very small. Check in staff was not friendly or welcoming. Was traveling in area and needed a room for 1 night. should have checked the reviews, but like to stay with Best Western hotels. Do not stay, unless you have no other place to stay!

We stayed at this dog friendly Best Western for 3 nights over Labor Day weekend. They do not charge extra for the dogs. We were quite pleased to have two entrance doors to our room. One hallway door and one parking lot door. That was so handy for taking our dogs in and out. The room was clean and spacious, plenty of room for 2 adults, 2 big dogs, a big cooler and all our other stuff. Microwave and mini fridge were a great bonus. The breakfast was very good--plenty to choose from. The location is great, you can see Lake Erie across the main road. A small, nice beach is a very short walk with a big family friendly park across the street. Downtown Port Clinton is a few minute drive, where you can take the Jet Express to Put In Bay. Our room smelled slightly smoky, even though it is completely Non-smoking facility. Wasn't a big deal. Overall, we thought it was a great place with very friendly staff.

We stayed two nights at this best Western in the evening that we pulled and it was dark and we couldn't even find it because none of the lights were on in the parking lot or at the front of the building. When we checked in and inquired about it the check and you guys said it was behind him and he had no answers for us. The bad quality was very poor and we all slip terribly as the beds were so hard. It was no fitness center which I was greatly disappointed in. Breakfast was OK but not a lot of choices especially gluten free. Overall this would be a decent hotel but for the prices they charge we did not feel we got our moneys worth. If they would upgrade and and replace all the beds I would be a lot more inclined to stay here again .

Do not book here. My wife and I went there for our anniversary for the weekend only to walk into the room and walk right back out. The room (210) smelled like cat pee and it still had the previous people's garbage in the can. That makes you think what else didn't they clean. The whole first floor smelled like cigarette smoke even though the hotel is non smoking. The person at the front desk said without hesitation all we can do is refund your money. There was no sincerity or nothing about trying to fix the problem or find a different room. I will never stay at a Best Western again.

This hotel has NO value for the amount we paid. While breakfast was nice, the rooms are not. The bed is springy and uncomfortable. The pillows are flat and unsupportive. The air conditioner creaked and hummed all night long. The entrance is inconvenient and the parking lot is too small for all of the guests' cars. Its all about location, location, location. If you want to stay down the street from the Jet Express, this is very convenient.

Even though, the hotel is not on the lake, you can see the lake. Breakfast is normal with the addition of Cheese omelets and biscuits and gravy. Nice having your own door to the parking lot and a door to the inner hotel. Small pool is outside with easy access to the hotel. Staff is very nice.

If u want a GOOD time, take the Ferry over to Put in Bay and party,party,party.The boat ride is relaxing and the island has bike and golf cart rental's.There are numerous shops and bar's to visit, just take some cash with ya cause you will use it.

We stayed at this Best Western for a summer weekend and paid way too much for the quality of the hotel. We ended up there on a Priceline express deal, designating 2.5 stars. I've been to many 2.5 star hotels on business & leisure and will definitely not choose the Best western chain again. The beds were sunken in and uncomfortable, and beyond a slightly updated lobby, one could tell there hasn't been a renovation since the 70s. Overall it felt like the experience of a Red Roof Inn, but had the price of much higher star hotel.

the hotel is in need of a major update the pool is small and doesnot have very much of an apeal, the room are lacking lighting and the carpet needs cleaning, the parking lot and dog walk area are terrible, no place out back to take your dog unless they like stones and not grass would never stay here again

The front desk staff at the hotel was amazing. The only reason they got a poor and not a terrible review. The room smelled like cat pee. We went through two cans of air freshener while we were there and there were bugs squashed all over the walls. GROSS!

The hotel needs to be updated in the rooms, musty smell, but it is one of the nicer reasonable places to stay, come every year, about the same. We will continue to stay there for the National Matches until something better and as reasonable come along. The rates due jump on the weekends, beware check prices, price almost doubles.

the hotel was very nice , the people were attentive and helpful , breakfast in the morning wasn't gourmet, but it wasn't bad either ,there was a pool , but i did not have the opportunity to try it . i tried to get reservations for the same time next year , but the price for booking so far in advance was not good , i will try about 3 months out , overall i had a pleasant stay and would highly recommend this hotel ,

This place is dirty and the employees were dirty. There was a large trash can left in the hallway for the whole first day we were there. There is a trailer park in the back and that is the room view. Ugh. The breakfast was not good. The omelets and boiled eggs were overcooked, the sausage tasted strange and the biscuits were cold. They did not have decaf coffee. Only two fruit choices (red delicious apples and oranges). Adding some grapes or bananas would be wise. It is nice they had Greek yogurt. The room had three double beds which was unique and a nice feature for our large family.

We stayed here prior to going to Put-In-Bay for a few days. I especially liked the room with 3 full sized beds, as we had three adults in our party. It was a nice sized room, but the TV could have been larger. Breakfast was what you would expect, and we particularly liked the waffle maker. The pool seemed a little small, but we didn't try it out. There is a lot to do in the area. We visited Marblehead Lighthouse, Cheese Haven and the African Animal Safari. Recommend Jolly Rogers right across the street for lunch or dinner. We had dinner there the night of our stay and came back for lunch on return trip.

The hotel is in a convenient location on Perry Street in Port Clinton. Our room was large and located on the first floor. We were able to park right at the door in the back which was nice. The Wi-Fi worked well as did the T.V. However our overall impression was that there is nothing special about this place. The bed was O.K. but the pillows were lumpy. There was a broken light fixture in our room that I reported the first day we were there. It was not fixed during our three day stay even though I reported it twice. Housekeeping failed to leave more coffee in the room both days and one day they forgot to leave more face cloths. The front desk was happy to give us more when we asked but it should not have been necessary. The breakfast items were not that good and they had no decaf coffee which unfortunately I have to drink. This place is probably fine if you just need a place to crash for a day or two but there are probably better options if you are vacationing in the area.

We stayed two nights July 10 & 11, 2017 and were not pleased with the condition of the room. 1) The sheets did not smell fresh 2) There were insects in the tub 3) There were dead insects (a Lot) under the sink in bathroom. 4) Pillows were very uncomfortable 5) There was a hair straggler on the lights for the bed 6) Fire alarm in hallway went off at 5:30 or 6:00 am that no one seemed to know how to turn off. NOT A GOOD EXPERIENCE Someone in the area said so you stayed at the Worst Western??? Staff was pleasant Breakfast bar was above average

After a long day at cedar point, the beds were super comfy. Plus they have rooms with 3 beds, no one had to sleep on the floor! Staff was very nice and hot coffee/breakfast in the morning was a bonus. Walked across the street to look at the lake.

Good location, good price, and quiet place to stay with teams for nationals. Rooms are large enough to not feel cramped. Breakfast is actually worthwhile fare instead of typical "continental" garbage found at most hotels. Lunch/dinner options close by and ramp to state highways only a few blocks away. Our team has used this hotel now for three years of CMP/JOARC matches and will be returning next time.

Finding a decent hotel near Put-in Bay for a Friday night for less than $200 during the high season/Pirate Fest Weekend can be a bit of a challenge. I admit I chose this property based solely on price and last minute availability since my first choices were either fully booked or marked up to outrageous rates. We knew going in that it was mayfly season. The critters are everywhere and are absolutely unavoidable. No one can fault the hotel for having a few find their way into the lobby. The little beasties made the outdoor pool unusable. Again- no fault of the hotel. Our room on the rear side of the building was quiet. The beds were comfortable. Only shampoo is provided. So bring your own hair conditioner and body lotion. The hair dryer quickly over-heated and stopped working after less than two minutes of use. The AC is adjustable and easy to operate. We liked having both a corridor entrance as well as a back door leading to the rear parking lot. Sadly, the mayfly situation made us keep the rear door tightly closed at all times. Breakfast was typical free mid-range hotel breakfast fare and was quite good. Items included yogurt, waffles, hard-boiled eggs, cheese omelets, sausage & gravy, cereal, juice, fresh fruit, English muffins and various pre-packaged pastries. The layout could use improvement. It was hard to locate the plates and we couldn't find the spoons- assuming there were any to be found. The plates, napkins and utensils were oddly placed all over the serving area. The too-small breakfast area meant placing several tables on both sides of the front lobby. That meant departing guests are trundling through while others are trying to eat breakfast. But there are also a few raised stations with tall stools and electrical outlets available for individuals to plug in their devices and work while having breakfast. There is a computer and a printer in the lobby. That was super helpful since I was able to print out some attraction coupons for the next day spent in Put-in Bay. The internet in our room worked perfectly. There are lots of cable TV stations available along with a helpful printed channel guide for quick reference. All in all- this might not be the best Best Western we've ever stayed at - but it suited our purpose for one night. On less in-demand dates, I'm sure the regular price-point more accurately reflects the hotel's quality.

Check in was fine, room very unimpressive. Looked sort of thrown together when we walked in. We chose a Best Western because their standards are usually pretty high.. this place definately did not meet them. Continental breakfast was mediocre. There were mayflies EVERYWHERE!!! Minimal effort by staff to clean them out of the lobby and off the front of the building as you walked in. They were literally all over, it was gross. Didn't go into the pool because they were floating all over. Only real positive about this hotel is that it is right across the street from Lake Erie, so you can walk over and see the lake. No, would not stay here again.

The bed was very comfortable and I like being able to control the air conditioner levels. We had a room with a king size bed and jacuzzi - everything was neat and clean. Great value for the price and location was very convenient to the Jet Express. The staff was extremely friendly and accommodating.

This hotel was basically what you'd expect. I found nothing to be extraordinarily bad or good about it. We were there for a wedding on Kelley's Island, and it was cheaper to stay on the mainland than on the island, which is why we chose this hotel. Staff were very friendly, everything was basically clean, and there was a pool and breakfast.

For full disclosure, we canceled our reservation before we even stayed here. I called to make a reservation for a king room for my husband, my 2-year-old, and me. The girl on the phone, Ashley, told me there were no king rooms available, but she could offer me a double bed room. We needed a king bed specifically to share with our toddler, as she refuses pack 'n plays and would roll off a regular bed. On the off chance, I decided to check Best Western's website. Turns out they had a king bed available. I snatched it up and noticed it was a Jacuzzi room. I read all the hotel policies I could find on my check-out page as well as searching the entire website for more policies, since I know there are sometimes restrictions with Jacuzzi rooms. There was nothing disclosed. I called Ashley back a few minutes later to confirm that the reservation went through. She told me that we couldn't stay in that room because of a franchise policy that forbid children from staying in Jacuzzi rooms. I asked her to tell me where I could find that policy on their hotel website. She was unable to tell me. I told her that was because the policy wasn't listed anywhere, and therefore management can't expect all guests to be aware of it. She "understood where I was coming from", but offered no help beyond sympathy. I asked her what would have happened if I hadn't called to confirm but rather assumed everything went through fine and just showed up on check-in day. She offered no solution to how it would have been handled. Best Western, I think your policy is asinine, but I respect your right to have it. What I expect, however, is the same respect in return: that if you insist on having asinine policies, you be sure to fully disclose them on every method of booking a room. (On the bright side, I called the Holiday Inn down the road and they were more than happy to give me a discount on a room when I told them my experience with Best Western.)

The hotel public areas were clean. The rooms looked clean until you looked closer, under table crumbs, stained sheets and the worst -- bed bugs. We had a room with 2 double beds - while reading a book one can crawling over the pillow - in the other bed when I got up I found one crawling in the bed. We did trap it and gave it to the person at the desk. They did refund our stay and found a hotel for us for that night.

This Best Western has a good view of the Lake Erie, but when we stayed, unfortunately it was very chilly and heavy rains. The staff was very friendly and helpful. The motel is within easy walking distance (in nice weather) of Jolly Rogers good seafood restaurant, and Frisches across the street.

Great as usual friendly clean and quiet. Used as a base to several different venues. Never felt pressure to leave room was large enough that your not on top of each other and had room for our many purchases

Since we planned to spend three nights here, I checked online for a decent place to stay in Port Clinton. Here are the pluses to staying here...it's close to town and a few of the other places to visit in the area. The front desk staff are super helpful and the breakfast room attendant is constantly on the go to maintain the foods available for breakfast. Now the negatives, first of all, the towels are very scratchy. I'd recommend bringing your own, seriously, if you have sensitive skin. The breakfast is adequate but needs a little more variety in the bread/muffin category. How about bagels for a change? After our first day there, they discontinued having water (with lemons) and coffee decanters available by the check-in area. As the weather became more hot and humid, wouldn't it make sense to have beverages readily accessible in the lobby area? We were aware of the lack of an elevator in the building but it could be problematic for someone with a lot of luggage or who is not steady on their feet. The housekeeping was not up to my standards as lint on the floor remained there the entire length of our visit.

We stayed during the "Biggest Week in American Birding" and although it was a bit distant from many of the sites, it was an great choice for the period. The room was quite big and the beds very comfortable. With the hotel set back from a quiet road the rooms were very quiet and we slept well. Breakfast was excellent with a variety of options available. Wifi was free and fast

Very nice hotel . Walking distance to Lake Erie. The staff was friendly,courteous and knowledgable of the surrounding area. They put us in touch with several landmarks that were very interesting. We would recommend this hotel.

In town on business - had a good four night stay - had no issues with the staff or the facility. Could see lake Erie from my Hotel room window. Many choices to eat that were very close to the Hotel location.

My wife and I stay at this hotel about once a month, mainly for the hot tub, but Port Clinton is a nice town, sort of a small town atmosphere. There is a public beach a short distance away. All in all, well worth checking out!

The guy who checked me in was very helpful and knowledgeable about rewards program and let me upgrade my room or get a gift bag due to my status! He was also very informative about the surrounding restaurants.

We came to Port Clinton for a quick overnight trip and to check on the local fishing action. My husband has stayed here a few times while ice fishing in Port Clinton and he was happy with his past accommodations. the room was fine, however, we went to breakfast around 8 and the choice of hot items was limited. We did ask if there was anything else that would be available, and the desk attendant stated they were not prepared for the amount of people who stayed this weekend. The location is good and the property seems well maintained/updated. I would probably stay here again as it was comfortable and quiet.

I normally stay a little closer to Catawba Island on my trips to the area, but ventured one exit to the west and glad i did. Very well kept hotel, great breakfast and a very good value. This hotel is less than a 1/4 miles from US2 exit and easy to find. Will be my hotel of choice on my next trip.

i was billed $200 for a damaged table leg without my consent which resulted in over draft fees through my bank. warning. do not stay there!!! i have stayed there 10 to 15 times and will never go back again the way i was treated by the manager. this is a tourist area and i hope others do not get unfairly overcharged for accidental mishap. charged $200 for a table worth $60 and i didnt even get to keep the table. BEWARE!!

We visited Port Clinton in early March - when many hotels and restaurants are still closed for the season. As always, our stay at the Best Western was very comfortable and accomodating. The breakfast was very good, the clerks and assistant manager were most helpful and friendly (helping us find the best seafood dining), and the pet friendly room had an entrance both from the inside hallway but also to the parking lot, making puppy potty breaks easier.

Had to make a trip up for a funeral. The hotel was convenient, the staff friendly, and some small bits of kindness made an unpleasant trip a little better. While I'd probably not stay during the season, For the two trips I've had to make off season (first to visit with a dying relative, and then for her funeral), it was a good value.

We host exchange students and when our family grows from 4 to 5 because of this, we have a difficult time finding hotels that will give us enough bedding without someone being stuck on a sofa sleeper or roll-away bed. The 3 double beds in our room at the Best Western suited our needs for a quick trip to Cedar Point perfectly! The hotel staff was very friendly, the breakfast was fine, although an extra waffle iron to speed things along might have been nice, and the property was very clean and well-kept. A pleasant surprise!

called ahead for a room. the clerk was very helpful. Our little dog stayed for free, I appreciate that. I am always sure to pickup my doggy do. This motel has doors in the front and back of the room, felt much safer.

Husband working at unclean power plant for a few months. Fur babies and I travel with him and stay in local hotels. This one exceeded my expectations. Arrived to find room was completely clean from top to bottom, including AC filter. Friendly staff, across the street from Lake Erie. Restaurants are walking distance.

Came up to visit with family entering Hospice. The hotel happened to have the better price for what I needed, so it won my business. While not a brand new hotel, it was a very nice hotel. Only real issue I ran in to was the wifi, which for some reason really did not have strong signal in the room.

A little more pricey than what was shown. Stayed on first floor,very accessible. Close to jet express. Decent breakfast,friendly staff,clean rooms. For the price,would probably try someplace new next time.

Nice hotel, comfortable accommodations. Food ok -- need to rotate items and not have the same thing everyday. Handicap access on first floor. Convenient location. Found it quiet although it was on main road.

We arrived on the day we said we would and were promptly checked in. The manager and staff were very attentive. The room was in good order. We would stay here again as we are planning a return trip next year and maybe stay longer.

Stayed for one night after day trip to PIB. About a 2 minute drive from Jet Express. Staff is very friendly and breakfast was good. Double beds had the sheet-wrapped blanket concept which I really like. Room was recently partially updated but found some shortcuts were taken in bathroom (still had original door, wall tile, and older shower insert which was a bit narrow). Towels are thin and could be upgraded. Room air had a slight stale odor. Overall, it served the purpose and we appreciated having a decent place to stay.

Booked this Best Western for a last-minute trip to Kelleys Island. 2 adults & 2 kids in double beds wasn't the best sleeping arrangement but it was fine for an overnight stay. Room was clean, staff was very friendly and helpful, free breakfast was pretty impressive as far as what was offered. A little pricey ($145) for small room with double beds is about the only complaint I have with this location. They really need to offer some rooms with queen-sized beds!! Although the double bed option is what seems to be the norm at most of the other chain & independent hotels in that area (I checked most of them). Overall not too bad for a last-minute trip to the area.

Very nice hotel, friendly staff! Within 5 miles of the Put-In-Bay ferry. Only drawback was there was no elevator and we were on 2nd floor..hard for older people like my mom..I had to carry her luggage, but overall a nice place to stay!

This hotel was very nice. The rooms were spacious and clean. We had a microwave, refrigerator, safe, ironing board & iron and hair dryer in our room. They serve a hot breakfast. The outside pool was nice also.

It was good for a one night trip. The exterior and surrounding buildings left us with a kind of uneasy feeling. But inside it was nice. Small, but nice. No elevator, so that made it difficult for all our stuff. And then the room smelled like BO my husband said. I thought it had an odor, but not BO. I loved that it had 3 double beds!! :)

My son and I stayed Saturday 8/13 and checked out Sunday 8/14. Our second floor room was great. The beds were pretty good, the pillows were perfect! The air conditioner rocked. It was in the 90's and it kept the room cold. We slept like a rock. The free breakfast was great, Bob Evans sausage gravy was piping hot, eggs and sausage. The gentleman that runs the breakfast does an outstanding job and keeping the breakfast stocked up and hot. Desk staff very friendly and helpful. Thank you to the young lady who checked us in Saturday night. She got us signed up with Best Western reward club, which saved us 10%. We really enjoyed staying, we will be back. As for the pictures posted. We didn't see anything of the sorts. The hotel was spotless in my opinion.

The people at this hotel were very inviting and aimed to help make our stay a great one. Very convenient place to stay. Nearby many great locations to visit. Think about a stay yourself. The only drawback was no elevator to second floor. Not a good thing for those who need that.

The hotel and staff (especially Joey) was fabulous. The only concern I have was when making reservations. I was quoted a price online of about $129 per night for three nights (Wednesday, Thursday and Friday) I almost clicked the button to pay immediately but decided to call instead using the 800 number that was clearly listed on the website, thinking it would better to speak to a real person. I was then told by the person on the phone, the cost per night would be actually be $139 for the first two nights and $289 for Friday night!! I thought this was bait and switch but I had already planned this trip with my two friends and really wanted to stay at a Best Western for safety reasons, I reserved only the first two nights and said I would make other plans for Friday. Upon arriving at the hotel, I questioned the staff about this issue. It was discovered I was led to a travel agent by using the 800 number listed on the Best Western Website. The staff advised in the future to call the hotel directly and as a reminder, they do not have a 800 number. My biggest question at this point is why Best Western would allow a Travel Agency to post their 800 number on the Best Western Website. I was really angry after the phone Thankfully the staff explained what happened so I don't blame Best Western for Bait and Switch. Hopefully your company will correct this matter.

Worst hotel we have stayed in on our vacation. The hall door would not shut properly had to slam it shut, the bathroom door would not shut at all, the air conditioner stopped running and the TV faded out to where it was barely visible, smoke came in the air conditioner as folks were smoking outside our room. The staff were friendly enough but the accommodations were terrible. Next time we are in the area, we will find other accommodations.

One of the best breakfast for variety and quality I've seen. Offered items normally not seen. Breakfast staff and hotel staff were super friendly and professional. Spacious rooms. Great location for seeing the area.

Hotel was very accommodating for wedding parties. Went out of their way to make sure a large group was satisfied. Great Manager who was very attentive to our questions, any provided help in making sure everyone's stay was satisfactory. Thank you!

A thee nigh stay in Best Western in Port, Clinton, Ohio. Good location not right in town. Staff was very helpful with local resources. Free internet and an adequate self serve hot breakfast were helpful. Bed was comfortable.

had a great stay the people that work there outstanding hotel was in great shape pool was good but close to everything but i have never been treated that good at a hotel ever great job by all employees would always stay there when i go to put in bay

Had stayed here before a few years back and to my surprise they must have remodeled. Room was very nice and at a great price compared to other competitors I have stayed at in this area. Would definitely stay again.

This was a nice clean hotel. Good parking. check in staff was polite and, helpful. We had a king bed which was comfortable. we did not use the pool area. The breakfast area was clean with good choices for a simple breakfast.

Great value for a comfortable and convenient place to stay when you're visiting Erie up at Port Clinton and/or the Marblehead Lighthouse (and the WWII aviation history museum). Stayed with family and got a room with 3 double beds! And the breakfast is a full breakfast with waffles, eggs, sausage, biscuits, oatmeal, toast and muffins, yogurt, fruit, juice, and coffee! And it's included in the price of the hotel stay! Hotel has a pool and is surrounded by places to eat and across the street from the lake (great beach park about less than a mile down the road). Very reasonable! Clean! Not luxurious but for those traveling with kids and family, a great find! I recommend it for families with kids. You are near the Safari Park and much more.

Overall, the cleanliness of the room was above what we have seen at other hotels. Room was spacious and quiet. Outdoor pool was tiny. Staff was very helpful and caring. The dining area and hotel computer area felt like they were crammed into a space not originally made for those purposes, as they were high-traffic areas. Overall, for the price, it was a good value. An indoor heated pool would give this hotel a much needed activity for evening use.

Horrible stay. I paid $227 for a room full of bugs, used shampoo, next to a loud maintenance closet and woken up at 5am from pounding. If I'm paying that much money I expect them to at least sweep the dead bugs out of the the parking lot. The staff was nice. The breakfast was ok.

over priced,needs updates,smelly rooms,many mayflies outside Hotel is not worth 150.00 on weekends,it's only a 65.00 room that smells,outdated,should be a nice hotel since it;s near the water but its not,would not recommend this hotel for any reason

I go up to Port Clinton every year for the National Matches held at Camp Perry, so I am very familiar with this place. They are not very friendly at the front desk, the Manager could use some customer service lessons, but the rooms are reasonable and some have been redone. I stay here out of necessity, weekend rates almost double, so I dont recommend staying over Friday and Saturday night, but all of the other motels do the same thing, put a little with it and get a better room down the street if the weekend is in your plans.

This hotel was clean and quiet. The bed was decent and it was close to everything we were planning on doing at Lake Erie. The coffee left a lot to be desired and the wash clothes and towels were very exfoliating. The staff was all very nice and helpful. We would stay again!!!

We stayed here for just one night. Price was fair, but could have been a little less. Place was very clean. Rooms were nice, However, if you stay in one of the rooms in the back, railroad can be heard. Overall, I'd recommend it!

Had a King room booked to celebrate my wife's birthday. Needless to say how important that kind of room was. When ee arrived at the hotel to check in we were not greeted in a friendly manner and when we went up to our room we got a big surprise: 2 queen beds when I clearly booked a King room. What's wrong with the reservation I thought? When I went down to check, lady at the desk said: "we ran out of King and had to change you to another kind of room". You should NEVER do that! We walked away and went to look for another hotel.

The staff here is so very friendly and it is a very nice and VERY clean hotel. When I initially booked it I was apprehensive because it looked dated and had an outdoor pool. Many places don't have outdoor pools anymore. However this was such a beautiful hotel it exceeded my expectations! Breakfast was great too! Highly recommended for this area.

I stay at Best Western's every week. This one is my lowest rated, due the facility and room condition. It's been updated with decent beds and bath rooms. The negative was worn couch, poor internet connect, no fitness room, TV reception sucked, and cleanliness of the facility. Hope this helps you make your decision.

Open year round. Lake front rooms available. Breakfast included. Free parking year round. Located near many vacation spots. Close to island ferries and to restaurants easy in and out. Accessible Good for families

Very helpful staff, good price, and great breakfast. There was eggs, sausage, waffles,cereal, toast, milk, juice and coffee for breakfast with more I can't remember.we were booked to stay at a different hotel but that hotel was a mess. I was so pleased with this staff and hotel. It was clean and quiet. I definitely would recommend it to all my friends.

Very good hotel. Couple of blocks from jet express ferry. Very good beach 2 blocks from hotel. Breakfast is good. Front desk representative Joe was very helpful. Everything is well as expected.Good stay.

I want to start by saying we are Diamond members with Best Western. All this means is we earn some extra points, but also that we are allowed a free room upgrade, when they are available. So if we book a double bed room or a queen room and a king is available, we're allowed to get it. It may or may not work on Hot Tub rooms, but that's neither here nor there. So we made a reservation at midnight seeing there were a few hot tub rooms available, some double rooms, triple rooms, and a couple queen rooms. Since it's so late we know they aren't booked out because the website shows us what's available. In that case we book the cheapest room and then opt for the free room upgrade we earn from our Diamond status. We get there and there is a lovely young lady who just started working and was one of her first unattended shifts at night. So she had not a clue how to do the Diamond membership and called for help. Totally cool, I'm a former trainer for Pizza Hut and understand so we have no problem with this process at all. She's not able to figure it out and the night manager comes over. Apparently he lives close by or something. I thought it was nice he was so close to support the new team member. Unfortunately, the guy was not going to make our 2am check in go any smoother. His name was Brian. The associate's name that was there who was kind and awesome I unfortunately forgot to get. After talking to the girl for a while and sort of saying do this, do that, don't do this, I get told it's going to be 116 dollars. I said what? I am a diamond member. I paid 70 bucks for my room, and I just want a free upgrade from my status if it's available. He says that's the 'only king bed available" I say what about a queen? It's two am, we're a couple, if you have a queen or king that's all we want. He says there's nothing else (there is according to the site and his two bosses tell me the next morning) and it's just the hot tub room. I say forget it, just give me our original booking and that's fine. Keep in mind it's 2am, I get handed the paperwork to sign, I sign it, pass it back . The girl says what room are we giving them, he says 122. She says isn't that the..and she was waved off, told to not worry about it, and then we were given keys. Upon entering the room, it's the hot tub room. What? We start unloading our stuff thinking he just was being nice, and then I thought for a while and wasn't so sure. So I told my gf to wait and stop unpacking and walked down to the front desk. Im like, sooo, weren't we supposed to be in the double bed room like originally booked? He smiles and says, "Oh, you really wanted that? I asked, did you charge us? He said yes. I replied, well I told you we didn't want to pay extra and were only trying to use our status upgrade, then told you to give us our original booking, so yes I don't want to be charged for a more expensive room and I'd like to get what I told you I wanted. I then had the room swapped and was told "When you come back and return the keys, then we'll give you the keys to your new room". Now im a little annoyed because this is just overboard. I could have been asked to drop the keys off after we swap out. Holding it ransom like we're trying to screw him over because of HIS mistake was a little frustrating. I went back to the room, removed our stuff from fridge and freezer and put our stuff back in our luggage and brought him his key, telling him here's your precious key. He then gives us our new keys and we go to our room. The room is clean, no issues at all. It's all a little "damp" but best I can tell it's because we're on the coast so not an issue. Thats just the climate. The next morning we wake up and talk to the manager and assistant manager who listened and apologized. They were very understanding and assured us they would talk to him and would probably toss some extra rewards points out way. I was impressed with the concern and willingness to hear us out in the morning since the story she was told was we were only upset because we didn't get a free upgrade. " Not everyone just wants something for free, some of us just want to what we were offered, when available, and not a big deal at all if not. The attitude of the assistant and top manager were so much better than I experienced the night before and is the main reason we still rated a 4*. I do not advise anyone to deal with Brian. He's not a very good person to deal with.

I have stayed in this Best Western before, and I may stay again in the future. It was quite clean, and is in a great location. Good food is nearby, and it is convenient to stores and all the wonderful birding sites. The staff members are helpful and pleasant. It's been a few years since I have visited Ohio for bird migration, and now that the rest of the world has discovered it, all the hotel prices have gone up for the week. They used to give us discounts! The most recent reviews of this hotel show disagreement on the quality of the hotel's beds. There's a reason for that. I think the hotel is renovating its rooms, which is needed. Some of my friends stayed in a room with 3 double beds. These beds were newer, and very comfortable. The room I stayed in for a few nights had an older bed, which was not so comfortable. All the pillows should be replaced. Period. The breakfast leaves a lot to be desired. I'm not a big critic of a hotel's breakfast if it is fresh, and the supply is good. But, I have to say the biscuits and gravy were inedible. The biscuits were so stale they crumbled if we tried to slice them. The sausage gravy was equally bad. I hate to waste food, but I threw it away. My friends and I relied on the waffles from then on. A couple mornings they ran out of yogurt and fruit. If the hotel improves the beds, I will stay here again.

If you are traveling to the resort area of Lake Erie/Northern Ohio, the Best Western at Port Clinton is a great choice. It is centrally located, a good value for the money, comfortable, with a helpful staff. Also, wonderful beds--no sciatica for 3 nights!

There for Magee Marsh Spring Bird Migration. Rates jacked up for the "Biggest Week" event. Needs refurbishing: mattress lumpy, halls shabby, TV small and picture fuzzy. Generally clean and pleasant. Much night train noise in rear rooms. No elevator if staying on second floor. Convenient to Jolly Roger Fish Shop, avoid Bob's Big Boy.

We're not big chain hotel people, but this BW was well-located, the staff was pleasant and professional, and the room was simple, clean and comfortable. That's a lot of value for the price tag. We would highly recommend this BW to anyone visiting Port Clinton, and we would definitely stay there again.

I made these reservations through Priceline so I wasn't exactly sure what to expect with the hotel. But I was pleasantly surprised when we got here. It has been recently renovated and the rooms are really nice, clean and comfortable. Breakfast was good - eggs, biscuits and gravy, sausage, waffles, yogurt, muffins, etc. We had trouble with the Wi-Fi dropping the connection but everything else was great. Picture is the view from our room - 216.

Clean, comfortable. Friendly staff. I would not recommend the breakfast unless you like cereal but the coffee is excellent. Would stay again. Rooms were very clean & beds were comfortable. Internet worked fast & smooth without any issues or lagging.

hotel smells of smoke poor food . you advertise no smoking . but people smoke in there rooms . why should i have to pay for a room that smells like smoke.?the breakfast is cold and some food is very old like the eggs in the carton .

We have not stayed at a Best Western for years. This was a very nice place to stay and they are pet friendly. The room was accessible from outside as well as through the hotel. That is very convenient when traveling with a pet-not having to go through the hotel lobby every time you take your pet outside. The room was very nice-clean and comfortable. The staff was very friendly and helpful. Breakfast was nice. The rate was very reasonable for a holiday.

Best Western in Port Clinton was a nice place to stay. Near Lake Erie. Lots of places to eat near by. Rooms were nice and clean. Hotel was easy to find. Friendly staff. No issues. Easy check-in process and easy check-out process.

Stayed at this facility on both the 26th and 29th of March 2016. During the first stay when the hotel was fully booked the service could not have been better. The second stay was a complete disappointment. The hotel was not nearly full and the service at both breakfast and checkout was lacking . That is not really accurate-it stunk!!

It was a nice room, nice place, convenient to fishing just a really bad breakfast . It was clean and everything was in working order. Staff was friendly. Would stay again and have breakfast somewhere else.

The hotel is a little run down but not terrible. The 2 start rating is low for this place. The staff was excellent. The rooms were OK, but they were clean. It was a standard hotel breakfast but that should be no surprise. We ate in other breakfast restaurants which we had planned to do. Location to the lake and local food and bars was good. Overall a good time, good place to stay and I would go back. If for nothing else the staff couldn't have been more helpful and enjoyable.

I made a reservation for 2 rooms back in November 2015. Didn't pay much attention to the receipt being from HotelsOne. We arrived on 2/27/16 and were given Room 111 which was very very small with a king sized bed. Our friends arrived and were given Room 101 which was the taj mahal compared to our room (table and chairs, couch, and lots of space with their king sized bed. Room 111 can only be accessed by the outside door whereas Room 101 could be accessed from either the hallway inside the hotel or the outside door. We are not much for outside doors anyway much less this tiny hotel room that cost just as much as the other very large room. I went to the front desk to inquire why our room was so small and our friends room was so nice and large. The front desk clerk told me they could not do anything because it was an Expedia reservation. Best Western at 1734 Perry St. in Port Clinton, Ohio gets the bad press on this one - not Expedia (sure they don't care.) I would never recommend this hotel to anyone because they were not willing to move us to another room or make this right in any way. Absolutely horrible customer service. I have also told Expedia that I will make sure I do not reserve a hotel from them or Hotelsone in the future. The bathroom floor was freezing cold too even with the heat on at 74 degrees in this tiny room. Was so glad to get out of there this morning. So much for being a Best Western Rewards member. Cutting that card up today.

Being used to nicer hotels, I was hesitant to stay in a 2 star, but there was nothing about our stay I disliked. The room was clean & comfortable, breakfast plentiful, wifi, staff friendly, shower warm & good pressure, a good location, right across the street from Lake Erie, and a great price (off season). There was no conditioner or lotion, only shampoo, in the bathroom but I did not check with the front desk to see if they had any.

We had forgotten to check out the breakfast. We also had dogs with us and requested a back first floor room for easy access. The room was very clean except for under the bed! They obviously forget to clean under there! There was a lot of misc stuff. Yuck. Many to point it out to them when we checked out but forgot. Great location.

for the price, this place is great, and very clean and pet friendly. i have a dog, and they have rooms on the first floor with a rear entry to the outside which makes it convenient to let dogs out for restroom. The tv's are all updated and work great. All employees are very inviting and very hard working to make sure everything is perfect. the complementary breakfast is very reasonable with selection, both hot and cold choices.

always a nice clean facility, good price better in winter than summer as this is a resort town. staff courteous and always quick to help fill a request or say hello. Small town feeling when there and the lake is right across the street, Marblehead light house 15 minutes away. nice place to go for some quite time

always a warm welcome ,pleasant stay, comfortable including staff. you feel as you belong not just a guest. seems as if entire staff..inc, manager has a very outgoing attitude and is truly concerned for your stay to be the very best it can. property is located very convenient to lake swim beach, downtown area, very good restaurants and winery as well as jet express. only 20 minutes to cedar point.

After an awful experience with the La Quinta Inn in Sandusky, we needed a place that was "pet friendly" and came up with this Best Western. Being the winter season it was virtually empty, but was great for what we needed. The room was good, clean and best of all, the rate offered ($60 for the night) was incredible. The staff were friendly and helpful and I would certainly consider staying there again if ever in this area and needing lodging.

Loved having a 1st floor room with a back entrance from the parking lot! This was super convenient for unloading and packing up. Also nice if you have to step outside for a smoke (because it is a non-smoking hotel). The front door opened on the hallway to the lobby which was nice for enjoying the free breakfast, which was basic but enjoyable. The ladies both mornings did a great job keeping things hot and fresh. The room was clean and nicely updated. Used the hotel as home base for a fun weekend around Port Clinton with my sweetie. Didn't travel with the kids this time, but I would feel fine bringing them here. It was a good value for the price. Will definitely stay here again.

we love coming to best western in port Clinton ohio. they are so friendly and rooms are always clean and fresh. breakfast bar is a very nice plus and always full and clean. we generally request a hot tube room and for the most part we get one as they have multiples. this property is located in downtown port Clinton and surrounded with restaurants and lounges, only 5 minutes from the finest winery and retail shopping.

Ok for the price. Non smoking a plus but smokers go outside and smoke travels inside. breakfast just ok. Beds horrible, old and soft. Small outside pool, not heated. Ask for price before committing. just ok.

To be fair, Port Clinton is a resort town and shuts down after October. Our visit was during this time, not much going on. Several businesses and hotels were closed for the season. The Port Clinton BW is a hotel only for the budget minded and short stays. The property is in need of significant repair and updating. Doors creak, carpet/room furniture are old, rust on sink and hardware. Lighting was old and low, switches seemed arbitrary. Beds were average comfort, but small doubles. Not the hotel's fault, but train tracks are near, and about every 45 minutes a whistle would blow through the night, waking me up. If you need uninterrupted sleep, this may be an issue. On the positive side, the staff was excellent and friendly. Parking ample, location good. Breakfast was adequate. Heater / AC unit not too noisy, as is usually the case in older motels. This hotel is a good choice if you want low cost and just a bed to crash. Even so, only the price makes it average instead of poor. IMO, adequate for a night or two but anything longer and I'd consider alternatives.

The room was very clean. The staff was polite. The beds were small and uncomfortable. The bath tub had some cracks in it and could use some repair but overall the room was well worth the $60 we paid. I would stay there again.

Most expensive BW and worst BW stay ever! Heavy Smell of cigarette smoke inside room even though it was a non-smoking room. Several live Mayflies covered walls and furniture. Door lock was only half-way attached so unusable. Breakfast eating area consisted of small tables along the walls in the lobby.

I was actually here for three nights in two different rooms. The reason for this is I did not plan ahead. Sure this is a little older property but for the rate and the room I thought it to be an excellent choice. The check in went great and I just wish I would remember or right down the staff names. Anyways he was very good, very friendly and very helpful in getting me the third night in an otherwise booked weekend. He even offered to switch out my belongings from one room to the other. The hotel is right across the street from Lake Erie. Since I was there on business I really couldn't enjoy all the area had to offer. The room was great and spacious. Everything worked flawlessly as it should and I just wished I could have stayed another day. Let me note this. The night staff even made a large pot of coffee for me because I was leaving out very early for the tournament. There were breakfast items in the cooler of the breakfast area for me and my early departure. Who does this? I really think they went above and beyond for one person.

There were very few people here during my 3 night stay in Sept. 2015, but the few i could hear. I was on the 2nd floor and had a view of the water, which is always a treat. room was large, with hd tv, but a bit small, probably 32". Has a re frig. & and microwave.Remodeled rooms but not sure the whole bathroom has been.

We stayed in this hotel for about $60 and got a great value. Very clean room and lobby, kind staff, working amenities. It's not a 5 star resort, the wifi was slow, and the decor is a little outdated, but I would definitely stay here again and recommend to anyone looking for a place to stay while they explore all Port Clinton has to offer!

We stayed here for one night on our way home from an eastern state vacation. We choose this hotel as it just across the street from the lake, and we had a room with a lake view. the check-in clerk directed us to a good seafood restaurant withing walking distance. we would stay here again if in the area.

The staff was excellent! Very helpful and good natured. The hotel was in a good location to water and sites within the Port Clinton Area and close to all kinds of restaurants. The pool was clean and well maintained. Interior and exterior doors to all rooms.

We were here for 2 days on our way to Niagara falls, one our trip towards the falls we made a halt here overnight and visited the African safari & Marblehead lighthouse..the rooms are comfy, clean and staff very friendly & helpful..free breakfast..It is located at a great location wherein all the important places of sightseeing are nearby..also the jet express ferry boarding point to put-in-bay is a 5 min drive from here.will definitely comeback for more..good job guys..Kepp rocking!