BEST WESTERN Hotel Inn,  Rohnert Park

4.0/5  - basé sur 617 notations.
6500 Redwood Drive, 94928-2336, Rohnert Park, United States - Karte ansehen
+1 707 584 7435 +1 707 584 3848

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Vorteile des Hotels

  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Wäscheservice vor Ort
    Wäscheservice vor Ort
  • High-Speed-Internetzugang
    High-Speed-Internetzugang
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Fotogalerie :
Es gibt viel zu entdecken in dieser traditionsreichen Stadt, insbesondere bei einem Aufenthalt im luxuriösen Rohnert Park Hotel, wo unser Personal sich gern um alle Wünsche kümmert. Lassen Sie sich von uns verwöhnen, ganz gleich, ob Sie für einen Besuch der Sonoma State University oder einen Termin bei VCA Animal Care in der Stadt weilen. Die Meeresbiologiestation der University of the Pacific zieht Gäste aus aller Welt an, sodass wir einer breiten Vielfalt an Wünschen und Erfordernissen gerecht werden. Kein anderes Hotel in Rohnert Park kann es uns gleichtun. Das BEST WESTERN Inn liegt in der Nähe von Bodega Bay, dem besten Ort für traumhafte Fotos oder romantische Spaziergänge. Selbstverständlich ist auch günstiger Komfort für unsere Gäste wichtig. Dieses haustierfreundliche Hotel von Rohnert Park liegt abseits des malerischen Higway 101, der Sie in kürzester Zeit mit zahllosen Attraktionen verbindet. Großartiger Service und kostenloses drahtloses Internet (Wi-Fi) sind nur einige der zusätzlichen Vorteile, die unseren Gästen ein Gefühl wie daheim vermitteln. Russian River, Sonoma County Fair, Accordion Festival und Charles Schulz Old Time Hockey sind einmalige Erlebnisse und ein absolutes Muss für jeden Gast. Familienfreundliche Veranstaltungen sind ebenfalls reichlich vorhanden vor Ort. Ganz gleich, zu welcher Jahreszeit Sie uns besuchen, hier gibt es immer etwas Spannendes zu erleben. Der jährliche Benefizlauf "Waves to Wine" zur Unterstützung von Patienten mit Muskeldystrophie ist ein beliebtes Event mit zahlreichen Besuchern aus dem ganzen Land. Manchmal müssen Sie sich unterwegs auch um Geschäftliches kümmern. Vielleicht sind Sie im Sonoma Mountain Village oder auf einer der zahlreichen Baustellen beschäftigt. Dieses Hotel in Rohnert Park liegt in der Nähe zahlreicher Arbeitsstätten und beliebter Attraktionen, Restaurants und Geschäfte. Verwöhnen Sie sich ein wenig nach Feierabend ? Sie haben es sich verdient. Unser berühmtes, kostenloses kontinentales Frühstück gibt Ihnen ausreichend Energie für das nächste Abenteuer. Genießen Sie heiße Waffeln, köstliches Gebäck, Obst, Müsli und Cornflakes, Joghurt sowie Feinschmeckerkaffee. Es gibt keinen besseren Weg, Ihren Morgen zu beginnen. Buchen Sie Ihren nächsten Aufenthalt im BEST WESTERN Inn, und planen Sie eine Reise voller Abenteuer! Genießen Sie Ihren Aufenthalt!

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Zimmer 1

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Certificate of Excellence
 
ABGEGEBENE BEWERTUNG MEINUNGEN ANSEHEN ZUSAMMENFASSUNG DER BEWERTUNGEN
ausgezeichnet
 
189
sehr gut
 
280
befriedigend
 
101
mangelhaft
 
30
ungenügend
 
19
Allein/Single Allein/Single 53
Alleinreisende Alleinreisende 63
Familie Familie 210
Geschäftlich Geschäftlich 68
Geschäftsleute Geschäftsleute 69
Geschäftsreisende Geschäftsreisende 82
Paare Paare 172
Reisen mit Freunden Reisen mit Freunden 62
Sauberkeit
Lage
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Service
Schlafqualität
Preis-Leistungs-Verhältnis
BEST WESTERN Inn,Rohnert Park
  • 1
    « garbage »

    so i was doing a last minute booking which was very difficult in the napa area due to couples going there and the gratin resort casino being near by. i finally got a hold of someone with an open room. best western. they told me yes we have a one bed room i said perfect what does the room include the boy told me a large king bed and couch. i said perfect and placed the room on hold. and continued the night away with my soon to be wife having drinks and gambling away. by night time i show up to the hotel and the boy tells me i did tell you it was a smokers room right? i said what?! no you didn't! i asked will the smell be noticeable he said yes so i told him let me tell my fiancé and see her opinion. she wasn't worried since it was pretty late. on her face i could easily see she wasn't too happy about the idea since it was our little get away. so i calmly went back into the hotel and told the boy I'm sorry I'm going to have to cancel our stay i was not notified about this over the phone. its been two weeks since our little get away i was still charged for the night and i am still waiting for my refund i guess you can say this was the only bad part of our getaway.

    5
    « Enjoying staying at this hotel »

    We have stayed at this location many times over several years. It is very quiet, clean and has a very good continental breakfast. The hostess has been here also for many years and does a very good job.

    1
    « Noisy, stinky, yucky »

    Last minute reservation and very disappointed in the property. When we got out of the car it smelled like horse poop, later we realized it was because there were sewer grates around. Very noisy location near the highway.

    2
    « Noise »

    People who disrupt your night's stay by creating noise and in and out behavior for their late night activity, down grades this motel. Front desk did not have the activity stopped. I had to request a refund.

    3
    « Basic comfortable motel in good central location »

    This is one of the more reasonably priced motels within a 20 minute drive to Marin County, as well as a good starting point for any trip to the Northern part of California. It is relatively quiet and comfortable. Lacks an elevator to 2nd floor, and anyone rolling a suitcase or janitorial cart is going to wake you up because of the upper walkway design. Usual motel type odor, but otherwise very clean.

    4
    « Dependable Best Western adjacent to Sonoma »

    The format is more of a motel which can be quite noisy with guests going to and from their car and it located off a busy street. You can depend on this hotel for cleanliness and amenities you expect from a Best Western. Probably good for business more than leisure. Very pet friendly and flexible. Room 165 is a corner room so it's convenient for a pet and less noisy with surrounding guests in their room.

    3
    « Pass this one by »

    Was not impressed with the quality of this hotel for the price I paid for it. The walkway felt like it was leaning. There was no elevator to the second floor. When you have knee problems, it makes it difficult to go up and down the stairs.

    5
    « Newly Remodeled Facility »

    Very nice. Check-in/check-out was fast, professional and courteous. The facility itself is quite nice and the room I had was ideal - super clean as always with Best Western, and nicely appointed. Refrig, microwave and coffee-maker as always. I use Best Western exclusively - the quality and value is always there.

    3
    « Just a Review »

    This Best Western in Rohnert Park, CA, has increased their prices considerably over what I paid three years ago when I stayed there. I looks to have been remodeled and freshened up. The staff was nice and helpful. For the higher price they could have offered a better Breakfast such as including Bacon or Sausage. Also Fruit other than Bananas and Apples would have been nice.

    3
    « High average motel »

    This is a pretty middle of the road motel, adjacent to a busy and noisy road. But the noise is tolerable. Decent beds. Nice staff. Ok wifi. Nice pool. Average breakfast. There are several restaurants nearby. Rate was fair for a dated location and freeway proximity.

  • 4
    « Friendly place to stay »

    We stayed one night as we wanted somewhere near to Napa Valley (this was full of traffic & tourists on a Sunday) as hotels there were far too expensive. Friendly and efficient check in. The room was more motel style than hotel but that shouldn't put you off. Bed was comfortable and the bathroom had all the usual amenities. The complimentary breakfast was a normal BW selection which we like and there was plenty of it. For those that want one, there is a pool and jacuzzi on-site. A pleasant stay.

    4
    « Sight for sore eyes »

    We were so happy to have a bed to sleep in on our 16 hour commute. The room had a current design and was in good repair well maintained. The red head guy who checked us in must have been worried about breaking his face since he did not smile once... Very uncomfortable and unpleasant for us. I just can't stand it when people in the service industry are clearly in the wrong line of work and need to just stop. Stop making yourself and others miserable! However, the next day Adon at the front desk was really pleasant and helpful. And in the right line of work for his temperament & personality. The woman working in the breakfast room was wonderful. She was pleasant, happy, and desired to serve people-super sweet. Clean room, comfy bed, hot shower, good breakfast, pool and jacuzzi, everything was just fine.

    1
    « Overpriced Motel »

    We arrived to perform with limited time to get ready for our show, check in was entirely way too long, because of mistakes with other customers we were delayed and one of our rooms wasn't even checked in properly it took another 30 minutes to finally get out third room. Front desk doesn't resolve anything and management doesn't care. Way too expensive for motel type service and motel rooms. Very dissapointed

    4
    « Clean Affordable Rooms with Excellent Staff »

    My friend and I flew down from Canada for a wine harvest party in Napa Valley. We choose to stay here as it was much more affordable than many other lodgings in the area. Rooms were clean and quiet even though we were next to the interstate. Lots of selections for breakfast; not just your usual pastries and coffee, which were included in our stay. The heated pool was outdoors and the jacuzzi was covered in a small room adjacent to it, with a bathroom as well. Felt very safe there as you needed a key to access the pool area, so no strangers could just walk in. Walking distance to Marshalls and Burlington Coat Factory! Front desk allowed us to keep our luggage behind the desk at checkout as our flight home wasn't for several hours later. I would definitely recommend this place to stay. Uber was much cheaper to Napa, than a taxi.

    4
    « Very Satisfied »

    Very nice and friendly staff. The property is fresh and clean. I didn't feel like I had to wipe everything down before I unpacked. Nice room. Has everything needed for a few days stay. We will come back to this property in the future.

    4
    « Nice but no deals on the weekend »

    My daughter and I had a room with 2 queen beds on the bottom floor. It was located on the back side of the 2nd bldg. It was very quiet. The room was clean and spacious but it was pricey. My daughter had to be at Sonoma State at 8 in the morning. This was the next price step up from the Motel 6. I heard the front desk clerk tell another customer that b/c they're close to the wine country, they don't do deals for weekend rooms. The breakfast was the same one I see at many hotels now: make your own waffles, hard boiled eggs, cereals, mini muffins, & coffee. I thought the coffee was good.

    5
    « thank you... »

    looking for safe, consistent, and reasonable cost hotel to get rest while traveling through. This one is a good one for such the need. I saw it had a pool and breakfast but did not make time for either. staff are friendly and go out of their way to be of help.

    3
    « Met my needs but nothing special »

    This motel is close to the US 101 - if travelling south, leave at exit 483, turn right at the top of the ramp and then left at the first lights (about 200 yards), the hotel is a couple of hundred yards on the left. It is a slightly old-fashioned motel with external entrances to the rooms. My room was adequate - clean and with a comfortable bed, a fridge, microwave and reasonable wifi. Breakfast was basic BW fare. The front desk staff were friendly and helpful. I would stay here again if I needed a bed an hour or so north of San Francisco.

    3
    « OK for a basic, old motel/hotel »

    A basic, old hotel with new furnishing, located near Olive Garden and Red Lobster restaurants. Our king room, with continental breakfast, was clean and spacious. The front desk staff was pleasant but not as welcoming as we have come to expect, and were not as well informed about nearby restaurants. The nearest one turned out to be closed (out of business?), then we spotted the Olive Garden and Red Lobster within a short walk. Smoking should not be allowed within 20 feet of the outside hallways, in conformity with state laws prohibiting smoking within 20 feet of a building's entrance; otherwise, air-conditioning units will suck in the smoke.

    4
    « Wine Tasting & Russian River Jazz& Blues Festival »

    Clean adequate facility. Close by to restaurants and stores. Adjacent to the 101 Freeway. Easy traveling south to San Francisco & Napa. Easy travel North to Santa Rosa and Sonoma. Front desk staff professional and friendly. When I arrived I discovered the bathroom sink was clogged, I called the front desk and they immediately sent a plumber to fix the problem. I would stay here another time, nothing fancy but clean. Cleanliness sold me.

  • 4
    « Satisfied »

    Room was clean and comfortable. The in-room refrigerator was larger than expected and there was also a small microwave and the air conditioner worked extremely well. Nice and chilly when I needed it :) I felt safe and the room was quiet. Shower had a nice strong flow of water with plenty of hot water. Hotel staff was friendly and helpful. The exterior of the hotel was a little run down and needed some repair and free breakfast left a little to be desired ~ packaged cereals, coffee, bagels. No fruit available.

    4
    « Quintessential Motel with good ammenities »

    Room was nice, pool was clean, grounds are beautiful. Breakfast room gets crowded, but well worth the price considering the great location close to 101 and Santa Rosa. Satellite TV and nice looking family crowd makes this a winner..

    4
    « good »

    My son played golf on near Foxtail Golf Club. My family stayed one night. The staff was courteous. our room is away from free way, room is clean, plenty of parking. free breakfast. good for value. Outdoor areas are good, Pool. Hot tub. Steps & trails up to adjoining vineyard with gorgeous views.

    2
    « Outdated Motel »

    The rooms here are super outdated, almost comically so. Our room was pretty clean, but the bathroom wasn't great. There was a lot of yelling and fighting outside our room the night we stayed, seemed to be some sketchy hotel guests. Stray cats in the parking lot, which was just sad to see. I would not ever return.

    5
    « Memorial Weekend Getaway »

    We needed an Inn that was dog friendly for our Golden Retriever. This was it. We stayed 2 nights in a very clean room. All the necessities were there, towels, coffee, a refrigerator and a TV. Also they had complementary breakfast-Waffles that you make, yogurts , muffins, bagels, coffee etc, The Inn is very close to shops, restaurants and to Santa Rosa which has beautiful parks to hike, walk, etc. The staff was very accommodating to our "towel" needs and they were pleasant. Thank you for making our stay a memorable one!

    4
    « Good »

    This is one of our main stay hotels, good rates, allows dogs, always clean, has an easy check in and out. Good quick breakfast and courteous staff. A few repairs in the room was needed. Thanks for the stay.

    4
    « It was comfortable »

    We use this motel on our medical trips to the Bay Area. It is easy to get to and the Olive Garden Restaurant is close by which has good food. The trips vary according to the check schedule for the ankle procedure.

    2
    « Check for Pets First »

    We did not know this was a pet hotel before booking. Dog in room below us barked all night. Manager said to let them know next time and they have some rooms that don't allow pets. Room smelled also. Manager discounted the room but we will look for other accommodations next trip.

    3
    « Best Western family stay »

    Room basically fine. Pillows too big and very uncomfortable. Lighting in bathroom only turns on with a fan so cannot use it at night if need a night light on. Breakfast buffet is good with decent choices. Nice outdoor swimming pool and indoor Jacuzzi. Staff very nice and helpful.

    4
    « Good stay »

    I stayed here for one night. It was a good value place for visiting Sonoma wine country, especially on the weekend. The room was pretty large and nice. We had a refrigerator, a large screen tv, a table, and two chairs. The beds were comfortable. The bathroom was good. Breakfast was okay. The staff were friendly. Overall, a good alternative at a reasonable price.

  • 3
    « Room to Improve »

    I was surprised there was no cookies or treats for arriving guests. Rooms were some what clean, although their was soap film build up on the safety bar in the shower and some mildew. The room was non-smoking but you could smell smoke. Neighboring guest were smoking on front balcony sending smoke into our room and cigarette butts were left on walkway. Stairs were uneven when going to the 2nd floor which was unsafe. .Breakfast was fair but could have been nicer. Employees were friendly. Pool was clean. Ice machine by room added much noise while trying to sleep.

    2
    « Just Okay »

    I have stayed here before but completely forgot I had until I saw the swimming pool. I was not impressed this time around either and will probably stay at another hotel next time. There are too many options close by that I don't have to settle for this. The hotel is clean (was being repainted when I was there to a pretty green color) as were the rooms. Issues: 1) There are signs on every door saying no smoking and on the front entrance it says no smoking within 20 feet of the door but there was a manager (or owner, was telling the painters to remove signs so he could take them to a shop to be fixed) who was smoking right in front of the door. I had to walk through the smoke to get into the breakfast room and when I left. If you are going to post the signs you should follow your own rules. The other smoking complaint was the guys a few rooms down who were smoking marijuana on the walkway and when I called nobody came to check it out. 2) The bed was so uncomfortable. They have a mattress cover pad that is fitted like a sheet onto the mattress. It is slippery and feels like plastic. I felt like I was sleeping on a diaper all night. The hubby couldn't stand it and decided to sleep on the pull out instead. On the plus side the lady in the breakfast room was very nice and even made my waffles for me as I was fixing my granola and pouring coffee and they had an assortment of syrup.

    1
    « Horrible Experience - Dont go there unless you're desperate »

    Hotel has many rooms facing a very busy and noisy highway. Despite calling the hotel a few days in advance, asking for a quite room, when I checked-in I was given a room directly facing the highway. Impossible to sleep! Every time a truck or a motorbike was passing by, the room window was trembling, and the furniture was shaking!! I went to see the front desk manager and kindly explained that the next day I had to race triathlon, and needed a quiet room where I could sleep. I received no help. Staff was careless, and rude. They did not care about my problem: the hotel had extra rooms available, but they refused to give me a different room. I ended up leaving this hotel at 1am, and went to another hotel (paid twice for the same night). Horrible experience: don't go there if you are looking for a place where you can sleep. Also my room was non smoking, but smells like cigarettes.

    5
    « Good for business and pleasure. »

    We stay in this hotel at least twice a year for visits to doctors in area. Also for pleasure when we visit family in the area. I have always had very good service at Best Western hotels. Always clean and good breakfasts. Staff is always very helpful.

    3
    « OK stay »

    It was second time we've stayed here. People friendly enough particularly the 2 in charge of breakfast. They were nice to us including my little granddaughter. I guess biggest complaint was you either turn on the fan and freeze or turn it off and get too hot. Can't open windows because too much noise outside. Knew what I was getting so it was ok. Pool real nice and not crowded at all though temps were in 90's. Would be nice to get a bigger room though. Particularly the bathroom.

    3
    « Unpleasant check-in »

    Very dissatisfied with check-in experience at night in which front door was locked and I was informed that reason check in was at an outside window was secondary to safety: only one staff member in attendance. How reassuring for me as a woman to stand outside at night and await for my check-in transaction! Meanwhile motel fairly large; too large in my opinion for a single staff person. Carpet in room needed replacing. Curt check-out in am.

    4
    « A simple, but nice and affordable hotel »

    This is an adequate hotel on the edge of wine country. It is old style with outside doors and corridors. The lobby is locked at 10pm and communication gores on through a window and small drawer slide. Apparently the rooms are being renovated, but I was in an older room. It was obviously dated, with a slightly musty smell, but I t was very large. The included breakfast was typical for chain hotels, there was a very friendly staff member helping make waffles and quickly clear tables. This was a nice touch and bumped my rating from 3 to 4 stars.

    5
    « Great place to stay »

    Excellent place to stay at a fair price. Rooms and beds clean and comfortable. Staff very friendly and helpful. Easy access to grocery stores and restaurants. Easy access to freeway to get to surrounding attractions.

    4
    « A Decent Place to Stay »

    This was a good, clean hotel at a fair price. There was a mix up with my reservation and the staff did a good job of straightening things out. Breakfast was the usual. No complaints. Location is nice and safe. There was a target near by. Fair deal.

    1
    « Terrible, unfriendly rude staff »

    Stayed here one night, Sat., July 23rd. Arrived at hotel after a very long day of traveling, around 10:15pm. Was greeted by a locked, closed lobby. There was a sign taped to the door saying the clerk was locking up the other buildings and would be back in 10 minutes. We wait and wait, finally see clerk coming back. We thought ok, so maybe only one person was working and she had to leave the front desk for a few minutes. But now she was back, and we'd be able to check-in. Nope, she (the clerk) proceeded to ignore us and tape another closed sign to the front door to the lobby. Then she walks over to this window with a tiny slot drawer and looks at us. I say that we are there to check-in. She says the lobby is closed and to slide our IDs and credit card thru the slot. So we are left standing outside, unable to walk in the lobby, get coffee, brochures or anything else, while the rude desk clerk walks away with my ID and credit card to hopefully find my room. Oh, and there was another clerk there too, so she was not alone. No reason to lock up the lobby and treat guests like suspected criminals not allowed inside and conduct transactions thru a secured bank teller type window slot. Felt like we were in the ghetto of a bad neighborhood where customers are treated rudely. The desk clerk was rude the whole time. Not welcoming after a long day. I did not want to be there but we were stuck. She hands us the room keys thru the window slot and it was just horrible customer lack of service. Room was old, ugly and hotel had no rollaway bed either. Our stay included breakfast, I guess, but we couldn't wait to get out of there the next morning since we were treated so rudely and awful. So we wasted our money there, had no breakfast, and it really ruined our whole day after being treated like suspected criminals. My husband has checked into hotels at all hours of the night and has never encountered a locked lobby before. We stayed at several Best Westerns on our trip and all were nice except this rude horrible excuse for a motel. Stay away!!! This hotel does not care about its guests.

  • 2
    « Not good for sleeping or for dogs »

    I stayed for a week. On two nights, my sleep was disturbed by drunken men standing outside their rooms, arguing loudly. The first incident resulted in the manager telling me that there was nothing she could do. She tried to ask them to be quiet, they yelled profanities at her, and continued to disturb my peace. I changed rooms, and later in the week there was another incident of loud, drunken men arguing outside their room. They woke me up at 12:30 AM. I called the front desk, and a man came out. He immediately got them into their room, where they stayed for the rest of the night. The dog area is so tiny that even my 14 pound dog couldn't really walk around much. It's located right at the entrance, on a busy street. Unless your dog is OK with lots of cars going by and a really small area to do potty, this area may not be good for your dog.

    4
    « Pleasant stay »

    We had a very good experience at this hotel. The staff were helpful and courteous, and the room and the breakfast were of very good quality. The hotel is conveniently located near an exit to Highway 101, with restaurants and a convenience store nearby.

    3
    « Nice Motel »

    It's your average motel. Nothing special. Comfortable motel for overnight stay. We had been looking for a motel for a while. Traveling US101 we couldn't see the motels or advertisements for motels from the freeway. No tall signs or anything. It was 8:00 pm and we took an exit in hopes of finding a motel. Hint, hint: more signs on the freeway.

    5
    « Best Western in Rohnert Park is the Best »

    Great staff, clean, comfortable, convenient....I won't stay anywhere else. I have to regularly make business and family trips to Sonoma County (every 3 or 4 months) so I need a dependable place to stay from where I can conduct business and see family. This motel is situated near great shopping areas, movie theater, and parks. The staff is always mindful of my requests to stay in a quiet room, where parking is convenient. I highly recommend this, and all, Best Westerns.

    3
    « Good stay overall, only one issue »

    Very clean, convenient, and good stay overall. The staff friendly, and the pool and hot tub were clean and enjoyable experience. The one issue: the bed was extremely hard/firm mattress which prevented a solid, full nights sleep.

    4
    « Clean, comfy beds, good for a dog »

    My husband and I took a trip with our dog and chose this hotel on the morning we left home. The room was clean, beds comfortable, and the price was right. It's also easy to access from the freeway. There is a good-sized grass area for pets, and bags were provided. This hotel is right next to the freeway, but we requested a room away from the noise, and experienced no noise issues. The breakfast area was quite busy, but it was within 20 minutes of breakfast ending; the size of the breakfast area seemed adequate if there wasn't a rush.

    5
    « Favorite BW near Santa Rosa and the Bay Area »

    I really like this Best Western. Friendly staff and very clean rooms. From Crescent City it is a good stopping point when traveling or doing business in the bay area. It is reasonably priced. Plus they have a nice pool.

    4
    « Location, Location, Location »

    We enjoyed our two night stay as we were close to many day trips. On day we went to Bodega Bay and Bodega, CA to see where Alfred Hitchcock's Birds was filmed. The second day we went to a winery in Sonoma County. In the evenings, we spent time at Graton Casino, ate at Tony's Place. We had great fun, and enjoyable experience in Rohnert Park.

    4
    « Good Location with friendly service »

    We stayed two nights attending a nearby family wedding. The location is convenient to 101. Rooms are nice older motel style but good size. Request a quite room not facing the freeway. Note no elevators so 1st floor rooms are good if you have lots of luggage. Breakfast is good and coffee was good too, room is smaller but adequate. The staff is friendly and helpful. Note rooms book up on weekends, make reservations early for best price.

    4
    « Quick but left out some information. »

    The service was very professional in regard to the information on the reservation. But when asked about the snack or water that was usually offered to Platinum Card and Diamond Card holders the refused to recognize the service and told me that this was the policy of this best western. I ask for the points but was refused. The rooms are very nice and well designed. The Cleaning staff was exceptional. I would use this Best Western Inn again.

  • 3
    « Less than Best »

    This is an older motel set between a freeway and an arterial, so quite noisy. The exterior could use a face-lift. We arrived tired, and our 2nd floor room was far from any stairs to the car or an ice machine. A disappointing first impression. On the plus side, the room was large, with a couch and coffee table, a firm bed, a good shower, and a quiet AC. Delicious breakfast with lots of variety of choices. Very close to Costco for gas, etc.

    4
    « Good Overall Deal »

    We annually stay at Rohnert Park Ca. Best Western,convenient location right off hgwy. 101 and accessible to many good family food type dining locations including various chains.A worthwhile breakfast at B.W. starts our day.You have reasonable access to venturing of all types of things,wine country,ocean,SF, Oakland,outdoor sports ,throwback towns,Indian Casino's etc.

    3
    « Good for the price »

    For a budget hotel, this one is ok. Not great, but what I expected. I was there last weekend with friends to do The Giro Bello Bike Ride. Most of the other guests were NASCAR fans who were going to the Race at the Sonoma Speedway. Our room was fine, nice comfy beds, good pillows, fairly clean except for some mold/mildew in the shower. (Rarely do I stay in any price hotel that doesn't have mold in the grout in the shower.) Has coffee in the room as well as a frig and microwave. The motel was completely booked but we had no problem with noise. The free breakfast was quite good with waffles, cereals, yogurt, fruit, hard boiled eggs, assorted breads, bisquits & gravy, etc. The stairway that we used to get up to room 244 had a slooping 3 steps that made you feel like you were about to fall down the stairs. We did get used to it but was a bit scary at first. In all, fine for the price.

    4
    « So much better. . »

    . . than the place we stayed in Rohnert Partk let year. It was clean, the room was spacious. Reasonably priced. Comfortable beds. We did not have any issue with freeway noise. The breakfast was quite satisfactory. We would certainly stay again.

    4
    « Happy Traveler »

    I stayed at this hotel in March and again in June. The price is right. The breakfast is good. The room was clean and the beds comfortable. What more could I ask for one night while traveling. I am only sorry I did not have time to enjoy the pool. Maybe next time I will stay for two or three nights. We did recommend this hotel to guests for our daughter's wedding.

    4
    « Good for the price just a lot of noise »

    Stayed just the one night with my amazing girlfriend. It is right next to the road so expect a lot of noise all times of the night. Got woke up a couple times from the cars and sirens which seemed to be a constant in the area. Lots of food and restaurants close by. Beds was comfy, room was clean, breakfast was nice they had biscuits and gravy which was good and the staff was really friendly and helpful.

    4
    « Convenient Clean Inn »

    We visited family in Rohnert Park and wanted to stay in a clean hotel without paying a fortune. The Best Western Inn was exactly that. It is an older but still very functional inn and our room was quiet and comfortable. It will not rival a Hyatt but for the price it was a very nice place to stay. The breakfast buffet is standard for any Best Western.

    4
    « Mary Ann is a Rock Star! »

    Brother is handicapped and never travels. A remodel required him to go to a hotel for a couple of days. They (+wife) forgot to ask for a handicap room. Upon arrival, they were placed in a regular room. Brother tried to make it work. He didn't want to be a problem. We called front desk and explained the problem. Mary Ann was solution oriented...moving my them to a handicap room. Because he was content, everyone was put at ease. I love Best Western and try to stay in one wherever I go. With Mary Ann's quick resolve, my loyalty only increases for the company. So big shout out to Mary Ann!! Thank you for helping creating comfort for my brother while this crazy remodel occurs. I will be back!!

    4
    « Very happy »

    Very happy with our stay! Front desk was very nice, the beds were perfect and the room was perfectly clean. They even had laundry facilities which was great! Breakfast in the morning was surprisingly good! Hard boiled eggs, toast, gravy, yogurt and waffles.

    4
    « Nice place »

    This motel had the best prices in the area. The room was a good size with 2 queen beds, table and 4 chairs, microwave, and refrigerator. Included in the price was wifi, continental breakfast, and parking. The breakfast included waffles, hard boiled eggs, oatmeal, as well as the typical continental breakfast items. They accommodated my request to be next to my elderly parents' room, although I had to call the morning of arrival to remind them. There are several restaurants in the area within walking distance. The staff was friendly and helpful.

  • 3
    « Decent except in the back »

    I was housed in this hotel early June 2016. Reception needs a little work-very polite, but need to understand if you are there with business associates, don't deny communication when there are obvious associates. The hotel is very neat, a bit spread out. The rooms are clean, beds are good(if you could sleep), towels, sheets, amenities good. DO NOT ALLOW THEM TO PUT YOU IN THE BACK! It is 50 feet from the highway access ramp and cars/trucks accelerate to get to speed all night. The continental breakfast is pretty decent, biscuits, gravy, yoghurt, cereals, juice, fruit, coffee, etc., and the lady serving will make you a waffle--- Worth another stay--BUT NOT IN THE BACK--

    5
    « another great stay »

    I like the location, stores, restuartants close buy. I would like to see the breakfast to be available a little later then 9:30. It would also be nice if they had a shuttle service to take you to local locations for those of us who are not driving

    4
    « Nice place for the price. »

    Rooms are large with a larger than usual frig. Spa was in good condition except for the last night when it wasn't working. Beds were comfortable, linens were in good repair. Carpet was clean. Rooms were quiet, never heard anything from the other rooms. Lighting could be a little better. Shopping (Target) was right around the corner as was a grocery store. Close to the freeway.

    5
    « Impressed »

    Would definitely stay at this place again. The staff was very friendly and accommodating, the rooms were clean and comfortable. The breakfast was a nice variety of items and the breakfast room was kept very clean and replenished.

    3
    « Handy location, nothing special »

    The hotel is located just off 101 in Rohnert Park and one wing faces the highway. Be sure and request a room away from the highway. The rooms are good-size and beds were comfortable. The hotel is dog-friendly and has an area to walk your dog. A restaurant that appears to have been directly in front of the hotel is now vacant. We had one concern. We noticed when we returned from dinner that there was a van parked next to our car and somebody was sitting in the back of the van drinking, talking to somebody outside the van. These people (not sure how many) were still in the van when we went to bed. There was no noise during the night, but at 5:30am we heard the van start up and pull out. When we left the room we noticed that the garbage can directly in back of the van was full of beer bottles and there were 3 empty cases of beer stacked in front of the garbage can. The office has security cameras, but they apparently didn't notice this. The breakfast was the standard Best Western breakfast, okay for a quick bite, but there were only 8 tables in the breakfast room and people were standing around waiting for tables. There are restaurants and stores in the area. This would not be a destination hotel, but would be okay for 1 or 2 nights.

    5
    « Best value for the money! »

    This is a great hotel. A little old looking on the outside, but the rooms are up to date and very clean. Great free breakfast included with your stay. Nice and quiet, but close to everything. Highly recommend this hotel.

    4
    « Very Clean, Friendly Employees and Easy Freeway Access »

    We needed a nice place to stay as we visited family in the Santa Rosa area. This place was exactly what we were looking for. It was very clean, and competitively priced for the area. Provided easy access to the nearby freeways as well. Looked like the free breakfast was very sparse, so we left to find better choices.

    3
    « Nice place, but noisy »

    We booked two nights here because of its proximity to wine country and fair price. The room had all the basics covered. Clean room, comfortable bed, working tv, soft bath towels, high shower head, decent breakfast. But the structure was one of the old fashioned "motor hotels", where the door to the room opens directly to the parking lot. Consequently there were all sorts of noises that kept us from sleeping as soundly as we would like. The A/C unit built into the wall, the in-room mini-fridge (until I unplugged it), the ice machine outside the door, trucks on the highway, people walking by pulling suitcases, housekeeping carts rolling by, and more.

    5
    « Clean rooms; friendly staff »

    I have now stayed at this Best Western twice, each time for a week. It's significantly less expensive than other hotels in the area, and I can't imagine that the competition is any cleaner or better managed. One important tip: Call the hotel directly to make a reservation, and request a room that is NOT in the "block" that faces busy, noisy Highway 101.

    4
    « Great experience and superb breakfast service »

    We recommend this hotel. The lady who works at the breakfast room does an excellent service. She goes above and beyond to make sure everyone is taken care with their needs and preferences. We'll definetely go back to this place and location. The pool and jacuzzi are very nice as well.

  • 4
    « Friendly, well situated, clean choice in a crowded market »

    Located close to 101, this is an older but clean and decently managed property with a positive friendly staff and a few perks which make it an affordable choice for mid range Best Western customers. Walking distance to restaurants.

    3
    « Noisy in the Morning »

    We stayed in a room on the 2nd floor with a queen size bed. The room faced the pool area. The room was clean and the bed and pillows were comfortable. The sink area does not have a lot of room which makes it difficult for 2 people to get ready. There was good lighting though. The shower worked well and the towels were good and fairly thick for motel towels. We were surprised and disappointed that the TV channels did not offer CSN Bay Area. We were hoping to watch a Sharks' game and ended up heading to Graton to watch it there. Speaking of Graton, we were over there until early morning. When we arrived back around 2am, the parking lots were basically full. We found a spot in the back not near our room. There were several large trucks taking up multiple spaces, so that was a pain. It was pretty quiet while we were sleeping, but do not expect to sleep in here. Housekeeping starts rolling their carts around 8am waking everyone with the rumbling noise. It is very loud. If you want to sleep in, bring earplugs. There are plenty of food options close by the hotel. We did not partake in the complimentary breakfast, so I can't comment on that. The hotel staff at check-in and check-out were friendly.

    3
    « Convenient and Comfortable »

    Good place for staying while visiting my student at Sonoma State University. Also great for those who need a base place to visit the Wine country . Near enough to Santa Rosa, Petaluma, Occidental, Bodega Bay, Sebastapol. Staff is friendly, rooms are clean and they have free breakfast. It takes AAA rates so I found it reasonably priced.

    5
    « Nice place »

    My room excellent everything worked and was wonderfully clean!!! I just dont think $135.00 a night is appropriate, unless you are staying in a suite!!! I am a rewards card holder with BW and I would have thought it would have given me a better discount with them. I am also over 55, no help there either.

    3
    « Industrial Area »

    The location of this hotel was a disappointment and explains the lower price. While the staff was great and the room was very comfortable, the pool was dirty and not heated as advertised. The hot tub was slimy on the bottom and the water was a pale green in color.

    2
    « Not well attended to »

    The area(Parking lot, hallways, stairwells) were all cluttered with trash, beer bottles out side rooms, office reeked of smoke. The area was just dingy. ESPN was not working in room and asked at the desk and was told it had been out for months!!!

    4
    « Easy Access »

    We have stayed here before and always been very happy. We did have one problem this time with a number of dogs in rooms barking throughout the night. The rooms were clean and nice but the night shift is completely understaffed.

    4
    « Clean & comfortable »

    Stayed at the hotel and my experience was not at all frustrating. That may sound odd for a review but with recent trips to other hotels that were overpriced an frustrating its how I feel. This stay was at a fair price and all went smoothly. Check in no problem and the people were friendly. The room was clean and ready for us. The grounds felt safe and were well kept. The room clean and comfortable. In other words we had a nice stay with no problems. I will definitely stay at this hotel again.

    3
    « Good location and great staff »

    We needed a hotel near the University and this one is close. Greeted by a friendly front desk employee. It's a clean, average room. Lots of pillows with updated linens, great complimentary breakfast complete with a nice lady who will make waffles for you! We drove up to find several guests lurking about smoking on the property, and were kept up all night by a couple who decided the lawn by our first floor room was an ideal place to smoke and talk literally all night. I contacted management the next day to suggest a security detail. They responded quickly. Looked like a nice pool but we weren't there long enough to use it. Check out went well with the employees going above and beyond to give us maps and directions.

    4
    « Descant to Good »

    Everything was clean and breakfast was very nice. We were given a room on the freeway side and had a bit of noise. Also a load guest next to us. Coming in late on one of your night neither of our room keys would work so we had to drive around to lobby to have them re-keyed. Desk clerk was very nice about, but why does that happen?

  • 2
    « Not For Me »

    The staff was courteous checking in; however, there was a terrible mold smell in the lobby. Not so good for first impression. The rooms were OK except it was a little musty. The sink and bath tub would not drain properly. I did not care for the overall comfort of the bed.

    3
    « Small room for the price, but some good amenities »

    My partner really was dissatisfied with how small the room was. I liked the fitness room, the laundry room, and the jacuzzi. The staff are top notch. Breakfast offerings were adequate: instant oatmeal, hard boiled eggs, waffle maker; coffee was good.

    2
    « less then Best Western standards »

    This is the worst BW I've ever seen. They advertise a pool and spa. Neither was operational. The breakfast was barely passable and the eating area is too small for the number of people using it. Very noisy.

    2
    « Very Disappointed »

    This is the WORST "Best Western" I have stayed in. The property is run-down - the pool was unheated and dirty, the spa was closed, the rooms were old, noisy and falling apart. I acquired some serious bites from bugs in the room. I really loved the group of SAIA truckers having a very loud conversation outside our door about 7AM. The breakfast buffet is less than impressive - the only eggs were hard-boiled. The television was blasting and another guest was yelling into his cell phone in Jamaican pigeon. We cancelled and moved to the Hampton Inn up the street.

    4
    « Nice rooms & Awesome B-bar »

    The room was nice. All the amenities were available. However, the entrance was outside, so you can hear clearly people walking by, because of the cement walkway you can hear the rollers of the suitcase. If the entrance was inside the hallways, might not have been a problem. The Breakfast Bar was awesome! It was the employee, Reina, that made the difference of a good b-bar to an awesome one! She made the Belgium waffles for you, bussed your tables, and always have a smile on your face! Reina great customer service is the difference maker!

    5
    « Your home away from home »

    My friend and I booked the hotel after comparing rates, amenities, and reviews to others in the area, and we were not disappointed. Our four day workshop turned into a vacation, thanks to the great accommodations and service. We were pleasantly surprised by the breakfast. We weren't expecting much more than cold cereal and bad coffee, so the variety of foods and beverages offered by Best Western meant we didn't need to eat out in the mornings. I'd definitely return if I ever need to be in the area again.

    3
    « Loud Traffic Noise »

    We stayed in the back part of the hotel and the noise from the traffic is extremely loud. We slept with pillows on our heads to drown out the noise. The room was clean and the staff are friendly and helpful. Breakfast was good.

    5
    « Our go to Stay »

    We stay here at least 4 times a year, medical appointments in San Francisco easy access to the 101 freeway make this a very comfortable place to stay. The staff are amazing and the rooms are very clean. Fair breakfast, but close to many eating establishments for choices for any meal. The beds and pillows are super comfortable! Nice pool and hot tube for relaxing. Love this place will continue to stay here for business or pleasure for years to come.

    5
    « Great Hotel! »

    Had a great time here, nice and clean rooms, friendly staff - breakfast was OK...comfy bed and pillows, express check out made it easy to check out when I left. Only stayed here one night, but we had a great experience!

    5
    « Great place near Sonoma State University »

    This Best Western has a very friendly and welcoming staff. The towels are nice & fluffy. The rooms are clean and well laid out. We liked the extra dining room table. Our daughter took up the desk for her homework, so it was nice to have some table space when we needed to eat in the room. The place is a great location near the Sonoma State University.

  • 4
    « Nice staff »

    Staff was very friendly and efficient. Exterior needed a little maintenance, but overall good experience. Could have had a paper TV guide to make it easier to see what was playing. Bring your own soap, as the ones provided stink like mold (I'm sure it's the perfume that is supposed to smell like citrus).

    4
    « We enjoyed our stay »

    Convenient location and friendly staff. Nice room with comfy beds. We enjoyed our stay and will be sure to stay again next time we are in the area. Special Thanks to all of the the helpful staff members.

    1
    « Terrible and noisey »

    Run as fast as you can away from this motel. Felt as if I was sleeping in the middle of the freeway with all the traffic noise. The only way we were able to get any sleep was to turn on the room fan and that only partially blocked the noise of cars driving by. When I checked in the desk clerk was rude, I had asked for a smoking room and he tried to put us in a non-smoking room and when I checked out they tried charging us more than the room charges. When I pointed this out he said they had us in the wrong room, the room we were suppose to be in was a king size bed and they put us in a queen room but charged us for the king size room. The rooms are nice but the service is terrible.

    5
    « Nice and clean »

    Nice and clean hotel, everything was top noch for the price i paid. Only exception the pillows were too high and firm, the bed was fine, clean sheets and comfortable matress. Stores and shopping center are walking distance, and 5min drive to the new casino in the area. I totally recomended!

    3
    « Mediocre Stay in Rohnert Park »

    My stay at this "hotel" started w/ the dim overhead light, and sewage smell from the sink area (I think). It was laid out like a motel, and the room was mediocre. I could have stayed at cheaper hotels around the area, but thought that this would be a nicer stay. The bed was comfortable though.

    3
    « Good place to stay! »

    Good place to stay, my mom n I had to come up for a funeral for a family member. We decide to try out this hotel. Never been to this one n we have lived in Rohnert park n Santa Rosa. They clean up the parking lot n the stairs every day. N they keep the boardroom where u get your Continental breakfast stocked up. The rooms are clean. N stocked with everything u need. Close to restaurants, gas stations! Will be staying here again when I come back to Sonoma county.

    4
    « Good, but noisy »

    Rooms facing highway are extremely noisy. Rest is very good. Decent breakfast. Internet is good. For Sonoma travelers it's one of the best possible locations - close to all vineyards and attractive price/quality ratio.

    5
    « Comfortable place to stay »

    It is very convenient for us to stay in Rohnert Park for both doctor visits and shopping, and seeing family, We have always had great service when we have stayed here. They have a very friendly and helpful staff.

    4
    « Very Comfortable, Worth the extra cost »

    I have had to make several trips to Rohnert Park in the past few weeks, and will have to make several more. We've stayed at other hotels, both less and more expensive than the Best Western. I actually had a ore-paid reservation at one of the economy chains, but made the decision since I had to be there another 6 nights and had a friend coming to help me, that I wanted a more "comfortable" room. Bare bones is OK sometimes, but I wanted to have a comfortable room, and a shower that didn't dribble out of the showerhead. The Best Western in Rohnert Park is VERY comfortable, the rooms are well kept, and the beds are the best I think I've experienced in the past few years. The room was cleaned very nicely each day while we were gone. The adjustable showerheads were great, and we had very good water pressure. An added bonus is the slightly upgraded Continental Breakfast which is included in the price. The woman who manages the breakfast room is a spitfire, and keeps that place humming! She always greeted us with a smile, and even remembered what we got on previous days. The laundry room was clean, although a bit untidy - but that was not staff's fault. There was a huge construction job going on near by, and there had to have been 40 workers staying there at the hotel, so a few dryer sheets on the floor was to be expected.

    3
    « Not great, not terrible »

    Could be cleaner outside. Internet never worked. Room was clean, bathroom clean, room was quiet. Fitness center was closed 30 minutes after it was to open. Breakfast was not terrible, but I've had better. Not much selection. Bed was a little hard.

  • 3
    « Good, clean, OK »

    Good and clean with friendly and helpful staff. A simple but sufficient breakfast buffet, however, the breakfast area is far too small for the number of patrons. Some noise from the nearby 101 but nothing that really stopped me from getting sleep (this particular room was further away from the highway than others, though). WiFi was perfectly OK. Would come again.

    3
    « Needs updating »

    we have stayed here many times and the property keeps getting older with less service as the price keeps going up. Won't stay here anymore. Location is good. Breakfast staff was very good and helpful. Check in and Check out staff was very unconcerned. we were really disappointed with our stay.

    4
    « Rohnert Park »

    Clean, comfortable and quite even thought the motel was full. enjoyed the Hot Spa and the breakfast. Would have preferred that the breakfast included shambled eggs and sausage like some Best Western do. All in all the stay was enjoyable.

    5
    « Great hotel, great experience »

    I have stayed at Best Western in Rohnert Park for several years while visiting my family that lives in that town. The staff is always helpful and professional and the room is always clean and well equipped. I have brought my three little dogs and hotel staff has been great about having them, and has been very nice to them also. I will definitely stay here again!!

    4
    « Very nice staff, clean but a little noisey »

    A more vintage Best Western motel. But they had a great price point. Everything worked well. And most importantly, clean! However, you can hear noise from outside of your room because of the heating/Air conditioning unit

    3
    « OK place to stay »

    I have stayed at this establishment a couple of times before. The hotel exterior needs a 'facelift' but the rooms are clean and well maintained. The free breakfast is adequate although could use some additional items added like scrambled eggs maybe? The staff is friendly and accommodating and the hotel is located to various restaurants, etc.

    5
    « Nice Hotel For the price. »

    My Room was clean and the staff was professional. I very much enjoyed my stay. There was an excellent selection for breakfast each morning. The maid service was fast and thorough. The internet service was also very fast and I had no troubles logging and getting access.

    3
    « Not bad »

    Not bad, not great. The rooms look like they've been recently updated, and the people working the front counter are very nice. It's just right next to the 101, and it's in the sort of area that you want to lock your doors by sundown, and close the shades because it's rather sketchy. There also must've been a wedding party going on because we could hear loud music and loud people all night. However, since it was just for one night, it wasn't bad.

    3
    « Good Value, Restful, But Not New Looking »

    The room was okay, but not as crisp as some other BW we've stayed; however, it was clean, quiet, and we got a good night's rest. Despite the room key card demagnetizing twice and the tub faucet dripping, we felt we had a good stay. Although we noticed there were other hotels closer to Graton Casino than this one, my husband and I did appreciate the microwave and refrigerator in the room and considered them to be a plus. The staff is very welcoming and helpful.

    5
    « Pet Friendly location - cats & dogs »

    After stopping at several other hotels in the area - that did not accept cats - but did accept dogs- We finally found this gem ! The room was very nice - King bed, refrigerator, microwave, etc. there wasn't a lot of noise, considering it was pretty booked up . My hubby did the free breakfast , which was all right . The room was very clean , nice bathrooms- with good water pressure. I would gladly stay here again , and would recommend it to others . They have both non smoking & smoking rooms .

  • 4
    « A good value »

    I've stayed here a few times now. This was a good stay....room clean, quiet, easy parking. Gave 4 out of 5 because check in was awkward. I stood there for a good couple minutes before one of the three women acknowledged me.

    2
    « Motel in Wine Country »

    Do you know what the difference between a hotel and a motel is? If outside your room door is where your car is parked, you're at a motel. And that's what this place is. Across from my door was my car, and then the 101 freeway. It's quite noisy, from the freeway, and also the rain outside, but that's what you expect for place where outside your door isn't a hallway. The room is quite small. Room enough for a queen size bed and two chairs. At least there's a fridge and microwave. Breakfast was ok. Small dining room, but nothing special. Bread, two waffle machines, juice, and coffee. The Wi-Fi was horrible. One night when network went out. I called, Wi-Fi support but the network only lasted for an hour before I had to call again.

    2
    « Problems in Rohnert Part! »

    Recently stayed at the Best Western Rohnert Park for a 7 day business trip. VERY disappointed with the lack of service by this hotel. Power outage made it impossible to check in and the staff seemed unconcerned. ( I had an important meeting that I wanted to freshen up and change my clothes). Lights outside my room burned out. Even after multiple request to have the bulb changed . . . Never happened during the 7 days I was there. Also, room had odor that was mild but annoying. I would have changed hotels but there was no vacancies locally (government rate hotels are few in Rohnert Park). Next trip, I'm paying out of pocket and staying !at the Shearton

    2
    « So LOUD! »

    I got maybe 2 hours of sleep here. And I was exhausted to begin with. The room has zero sound proofing, could hear every word by everyone outside the room. Sirens on the freeway going by all night. Screaming people in other rooms at 1:30 in the morning. Housekeeping carts at 6 am that sound like freight trains coming down the second floor walkway. Wanted to scream! The room seemed expensive to begin with, and it was quite small. I have no idea why this place is rated as high as it is. I would never stay here again.

    4
    « Best Western »

    Stayed here for an in between trip to San Fran and Santa Rosa. This worked really well. The room was very clean and the staff was very professional and helpful. Unfortunately the bed was not the most comfortable and the hours of the hot tub and pool were ridiculous.

    2
    « Stinky »

    This hotel was very disappointing. Best Western is usually fairly decent to stay at but I may as well have been staying at a Motel 6. When we checked in, the lobby smelled like weed. The room was very stale smelling, the linens were ripped and some of the bathroom fixtures were broken. It was very disappointing. Service was excellent though, staff was friendly.

    4
    « Better accomodation economically »

    Stayed at this facility as it was more reasonable and convient for our visit to Sonoma State University. The continental breakfast was very good with some options to choose from. Also close to shopping and restraunts.

    4
    « Near All! »

    Enjoyed being in a hotel that was clean, comfortable and offered only facilities I wanted to use....e.g. hot tub, pool. Restaurants are nearby, casino and access to freeway....I highly recommend this hotel to all ages...

    4
    « Above average »

    This best western is above average. The room was roomy and clean. The breakfast was good. The staff was very helpful and friendly. The beds were very comfortable. The only complaint was the maid knocked on our door in the morning and came right in. Luckily we weren't getting busy or anything other than sleeping in late

    1
    « Worst Best Western Ever »

    Dirty room, broken amenities, garbage everywhere outside, dirty exterior. Building dilapidated. Unfriendly staff. Food cheap, not many choices. Juice & waffle mix watered down. Bedding wrinkled, bed uncomfortable, dirty rug, dirty bathroom, old broken down furniture. The place smelled. Questionable cliental and they treated us as such.

  • 2
    « A bad night sleep... »

    My second time staying at this Best Western. First time was fine. But second time we had a few issues: table lamps didn't work, bathroom fan was very noisy, but most of all the alarm clock (still set from previous client) rang in the middle of the night!! A very bad night sleep... I complained at the desk, where I was told the manager would call me back. Never received the call back, so had to call back.

    4
    « Very good for the price »

    We stayed here after driving through Napa and Sonoma since we wanted to go to Graton Casino. The hotel was very affordable and had all the amenities we could ask for - a fitness room, free breakfast, laundry (multiple machines!), pool/hot tub, and clean. The rooms weren't spectacular but they were clean and that's what's important to my husband and I. Totally worth the price we paid and we could walk to the casino and several restaurants.

    2
    « Sad Experience »

    There appeared to be prostitutes staying in the room above. They had a dog that accosted my son-in-law and daughter three times while carrying their 2 yr. old. The owner did not have the dog on the leash and yelled at my family for kicking at her dog. The police were called and on of the prostitutes was arrested (outstanding warrant). The BW maintenance man seemed to be assisting the women and was gruff to my daughter. The carpeting didn't appear soiled but don't walk barefoot! The soles of you feet will turn black. Not good with a 2 yr. old.

    3
    « Golf Trip »

    Was in area to watch a college golf tournament, hotel is right off the freeway, with plenty of food establishments nearby. Convenient to the golf course and only an hours drive to San Francisco and Napa Wine country Not a bad place to stay for a day or two, I would return.

    3
    « This inn is a motel »

    This inn is actually a motel and facilities reflected this. Breakfast was free which was good but it was a rather uninspiring selection of food. There was a good restaurant (Red Lobster) a few minutes walk away. Rohnert Park was a very disappointing area to us - there was no town centre. If we were visiting the Sonoma Valley again we would choose to stay at Santa Rosa or Sonoma.

    3
    « Hotel Needs Updated Decor »

    The people that work at this hotel are very friendly and helpful. The breakfast was good and was great to eat and head out to explore other parts of the area. But the décor of the rooms was very dated. I felt like I was back in the 80's.

    3
    « Best Western Poor Customer Service »

    Staff was condescending when I asked for joined rooms. The girl in the office was rude and her tone was snide. She had a bad attitude. I will never come to this location again. I expect a better attitude from someone at a front desk.

    4
    « Loud on weekends »

    Altogether a fine place to stay. Unfortunately, on the Saturday night we stayed there, very noisy talking from arrivals, 1:30-3:30 AM, plus some loud arguing out on the balcony walkway and parking lot. We wished we'd brought bathing suits to avail ourselves of the pool and spa. Good location. Not too much traffic noise after about 11 PM. Staff very friendly and super-helpful.

    4
    « Road trip »

    Wasn't sure when we first pulled in, but ended up being a great stay. Nice big room, two sinks separate from the shower. Good laundry facilities, multiple washers and dryers. Great shower. Good breakfast, about the best coffee I have had at a BW. Lighting could have been a little better. Room on first floor was quiet. Good location for visiting Napa and Sonoma. Would definitely return. Some staff not warm and fuzzy, but they had all we needed.

    5
    « Well Located Hotel »

    My family went for the Heirloom Expo in Santa Rosa. We never regretted to booked at this hotel. Hotel is close to proximity to Red Lobster ( near the compound ), Olive Garden and Panera. Our room is clean and very spacious. Breakfast is sufficient, maybe next time they can add some protein like bacon, egg or sausage :). I want to thank Reigna (hotel staff) who has been attending to the guest during breakfast, she makes the best waffles, she is awesome! Hotel staff are very attentive and professional. Will sure be back next year!

  • 3
    « My first time at this Best Western »

    I've stayed at plenty of hotels, I checked in late and had to park far from my room. It was scary a scary walk as I'm walking alone. The parking lot needs to be a bit brighter. If your there for a business meeting make sure you don't meet you co-worker there to review for a meeting cause they will chase you out and tell you to go to the lobby where there is not much room to do as people are walking through to go to the breakfast area.

    3
    « Not the :Best Western"! A Mediocre Western. Not up to BW standards! »

    This Best Western location is in a stage of deterioration! Definitely not up to the Best Western standard we are used to. For example, 1. Hair Dryer broken. 2. Iron tethered so you can't hardly use it and leaked hot water. 3. Microwave had issues. Worked but barely. 4. Bath tub drain plugged up! Would not drain! 5. Management would not honor my reward points. 6. The freeway side is very noisy. 7. Breakfast mediocre at best. Offer waffles but no butter or syrup! Can you say cheap??? I am reporting this franchise to BW Corporate as an example of how not to do business! 8. Front desk had problems finding my reservation! Tried to make it sound like it was my fault. Room was clean, thats about the only good thing I can say about this place. If you can find another place to stay, you might do better.

    3
    « Not great for those travelling with pets. »

    Although the beds were comfy, room was nice and dark for sleeping, and the staff were very nice, the area to take your pet was covered with very prickly oak leaves that got on our dog's legs and were very painful to pull off. It also smelled of some kind of cleaner in the room and wasn't a pleasant smell..we had to leave the door open for the first hour. Also breakfast ended at 9:30 and the groundskeepers were out moving and trimming the bushes at 9:30, so not a great place if you wanted to sleep in!

 

Anfahrt zum Hotel ...

alle Richtungen
·Aus Richtung Rohnert Park Expressway: Nehmen Sie die Abfahrt für den Highway 101, Das BEST WESTERN Inn liegt 6 km südlich von Santa Rosa.
 

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